Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA02, 20LA01
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB02/20TA02/20LB01
Recall Date: Jan 13, 2020
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19R1
Recall Date: Mar 27, 2019
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tundra and Sequoia vehicles and 2019 Toyota Avalon and Avalon Hybrid vehicles. The air bag electronic control unit (ECU) may erroneously detect a fault during the vehicle start-up self check. If this occurs, the ECU may not deploy the airbags as intended, in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: J0X
Recall Date: Oct 4, 2018
Consumer Complaints
80 ComplaintsToyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
I BOUGHT THIS CAR ABOUT 5 MONTHS AGO AND EVERYTHING WAS FINE UNTIL A MONTH AGO. EVERY TIME I'M DRIVING LESS THAN 35 MPH I FEEL A ROUGH DOWN SHIFT IS NOT THAT BAD, BUT I NOTICE IT. IT ONLY HAPPENS WHEN I'M DRIVING SLOW, MORE SPECIFICALLY IN THE CITY.TOYOTA HASN'T SENT ANYTHING REGARDING THIS PROBLEM. I THOUGHT IT WOULD GO AWAY BUT IT HASN'T.
Corrective Action:
I BOUGHT THIS CAR ABOUT 5 MONTHS AGO AND EVERYTHING WAS FINE UNTIL A MONTH AGO. EVERY TIME I'M DRIVING LESS THAN 35 MPH I FEEL A ROUGH DOWN SHIFT IS NOT THAT BAD, BUT I NOTICE IT. IT ONLY HAPPENS WHEN I'M DRIVING SLOW, MORE SPECIFICALLY IN THE CITY.TOYOTA HASN'T SENT ANYTHING REGARDING THIS PROBLEM. I THOUGHT IT WOULD GO AWAY BUT IT HASN'T.
Additional Notes:
I BOUGHT THIS CAR ABOUT 5 MONTHS AGO AND EVERYTHING WAS FINE UNTIL A MONTH AGO. EVERY TIME I'M DRIVING LESS THAN 35 MPH I FEEL A ROUGH DOWN SHIFT IS NOT THAT BAD, BUT I NOTICE IT. IT ONLY HAPPENS WHEN I'M DRIVING SLOW, MORE SPECIFICALLY IN THE CITY.TOYOTA HASN'T SENT ANYTHING REGARDING THIS PROBLEM. I THOUGHT IT WOULD GO AWAY BUT IT HASN'T.
Mfg Campaign: 11309436
Recall Date: Feb 15, 2020
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS, WHEN ON LOW BEAM, IN NON AMBIENT LIGHT CONDITIONS (TOTAL DARKNESS) DO NOT PROJECT FAR ENOUGH TO DETECT PERSONS WALKING ON THE SIDE OF THE ROAD OR CARS PARKED ON THE SIDE OF THE ROAD, ESPECIALLY IF THE ROAD IS UNDULATING (DIPS, CURVES, HILLS). HEADLIGHT PROJECTION CAN BE REDUCED TO 1 1/2 CAR LENGTHS ON DIPS ON DARK NIGHT. THE LOW BEAM CUTOFF LINE CAN BE AN ISSUE AS THERE IS NO VISION THRU THE UPPER HALF OF THE WINDOW IN SUCH CONDITIONS.
Corrective Action:
THE HEADLIGHTS, WHEN ON LOW BEAM, IN NON AMBIENT LIGHT CONDITIONS (TOTAL DARKNESS) DO NOT PROJECT FAR ENOUGH TO DETECT PERSONS WALKING ON THE SIDE OF THE ROAD OR CARS PARKED ON THE SIDE OF THE ROAD, ESPECIALLY IF THE ROAD IS UNDULATING (DIPS, CURVES, HILLS). HEADLIGHT PROJECTION CAN BE REDUCED TO 1 1/2 CAR LENGTHS ON DIPS ON DARK NIGHT. THE LOW BEAM CUTOFF LINE CAN BE AN ISSUE AS THERE IS NO VISION THRU THE UPPER HALF OF THE WINDOW IN SUCH CONDITIONS.
Additional Notes:
THE HEADLIGHTS, WHEN ON LOW BEAM, IN NON AMBIENT LIGHT CONDITIONS (TOTAL DARKNESS) DO NOT PROJECT FAR ENOUGH TO DETECT PERSONS WALKING ON THE SIDE OF THE ROAD OR CARS PARKED ON THE SIDE OF THE ROAD, ESPECIALLY IF THE ROAD IS UNDULATING (DIPS, CURVES, HILLS). HEADLIGHT PROJECTION CAN BE REDUCED TO 1 1/2 CAR LENGTHS ON DIPS ON DARK NIGHT. THE LOW BEAM CUTOFF LINE CAN BE AN ISSUE AS THERE IS NO VISION THRU THE UPPER HALF OF THE WINDOW IN SUCH CONDITIONS.
Mfg Campaign: 11307980
Recall Date: Feb 9, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THIS HAS HAPPENED SINCE I BOUGHT THE CAR NEW. AFTER FILLING THE VEHICLE, A VERY STRONG GAS ODOR EMITS FROM THAT GAS TANK NEAR THE GAS CAP. AFTER PARKING IN THE GARAGE OVERNIGHT, THE ENTIRE GARAGE HAS A VERY STRONG ODOR AND IT EVEN LEAKS INTO THE HOUSE. DEALERSHIP HAS INSPECTED AND SAYS NOTHING IS WRONG, BUT IT IS DANGEROUS AS THERE HAS TO BE A LEAK OR SEAL ISSUE.
Corrective Action:
THIS HAS HAPPENED SINCE I BOUGHT THE CAR NEW. AFTER FILLING THE VEHICLE, A VERY STRONG GAS ODOR EMITS FROM THAT GAS TANK NEAR THE GAS CAP. AFTER PARKING IN THE GARAGE OVERNIGHT, THE ENTIRE GARAGE HAS A VERY STRONG ODOR AND IT EVEN LEAKS INTO THE HOUSE. DEALERSHIP HAS INSPECTED AND SAYS NOTHING IS WRONG, BUT IT IS DANGEROUS AS THERE HAS TO BE A LEAK OR SEAL ISSUE.
Additional Notes:
THIS HAS HAPPENED SINCE I BOUGHT THE CAR NEW. AFTER FILLING THE VEHICLE, A VERY STRONG GAS ODOR EMITS FROM THAT GAS TANK NEAR THE GAS CAP. AFTER PARKING IN THE GARAGE OVERNIGHT, THE ENTIRE GARAGE HAS A VERY STRONG ODOR AND IT EVEN LEAKS INTO THE HOUSE. DEALERSHIP HAS INSPECTED AND SAYS NOTHING IS WRONG, BUT IT IS DANGEROUS AS THERE HAS TO BE A LEAK OR SEAL ISSUE.
Mfg Campaign: 11301532
Recall Date: Jan 24, 2020
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2019 TOYOTA AVALON. WHILE DRIVING IN LOW LIGHT CONDITIONS OR AT DUSK, THE HEADLAMPS FAILED TO PROVIDE SUFFICIENT ILLUMINATION. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO OPERATE. THE VEHICLE WAS TAKEN TO JOSEPH AIRPORT TOYOTA (1180 W NATIONAL RD, VANDALIA, OH 45377, (937) 898-8060) TO BE INSPECTED. THE HEADLAMPS WERE ADJUSTED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.
Corrective Action:
TL* THE CONTACT OWNS A 2019 TOYOTA AVALON. WHILE DRIVING IN LOW LIGHT CONDITIONS OR AT DUSK, THE HEADLAMPS FAILED TO PROVIDE SUFFICIENT ILLUMINATION. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO OPERATE. THE VEHICLE WAS TAKEN TO JOSEPH AIRPORT TOYOTA (1180 W NATIONAL RD, VANDALIA, OH 45377, (937) 898-8060) TO BE INSPECTED. THE HEADLAMPS WERE ADJUSTED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.
Additional Notes:
TL* THE CONTACT OWNS A 2019 TOYOTA AVALON. WHILE DRIVING IN LOW LIGHT CONDITIONS OR AT DUSK, THE HEADLAMPS FAILED TO PROVIDE SUFFICIENT ILLUMINATION. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO OPERATE. THE VEHICLE WAS TAKEN TO JOSEPH AIRPORT TOYOTA (1180 W NATIONAL RD, VANDALIA, OH 45377, (937) 898-8060) TO BE INSPECTED. THE HEADLAMPS WERE ADJUSTED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.
Mfg Campaign: 11288116
Recall Date: Dec 10, 2019
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
THESE ISSUES OCCUR CONSISTENTLY WHILE DRIVING ON A LOCAL SIDE STREETS AT LOW SPEEDS, BETWEEN 0-35 MPH. (1) WHEN EXECUTING A STOP AND GO EITHER AT A STOP LIGHT OR A STOP SIGN, MY 2019 AVALON XLE EMITS A "JERKING" MOTION BEFORE IT DECIDES TO KICK INTO GEAR. THE "JERKING" CAN EASILY BE FELT INSIDE THE VEHICLE. THERE ARE MULTIPLE DRIVERS EXPERIENCING THIS "JERKING". I THOUGHT THE "JERKING" WAS OCCURRING WHILE THE VEHICLE WAS WARNING UP, BUT "JERKING" OCCURS AT ALL TIMES. (2) WHEN TRAVELLING AT 30-35 MPH, AND AFTER RELEASING PRESSURE OFF THE ACCELERATOR, THE VEHICLE FEELS LIKE IF THE BRAKES ARE SLOWLY BEING APPLIED INSTEAD OF COASTING DOWN THE STREET. I BELIEVE THE TRANSMISSION IS DOWNSHIFTING IN SUCH A WAY THAT IT FEELS LIKE THE BRAKES ARE BEING APPLIED. THE ABOVE ISSUES HAVE BEEN OCCURRING SINCE PURCHASING THE VEHICLE WITH LESS THAN 10 MILES ON THE ODOMETER. I WAS TOLD TO WAIT FOR A TOYOTA SERVICE BULLETIN TO BE PUBLISHED, BUT I DID NOT RECEIVE ANY GUARANTEE THAT SUCH A BULLETIN WOULD EVER BE PUBLISHED. I HAVE FILED SEVERAL CASES AT TOYOTA HEADQUARTERS AND WAS TOLD MY CASE WOULD BE REVIEWED BY THE TRANSMISSION ENGINEERING DEPARTMENT. AGAIN, NO GUARANTEE THAT THE TRANSMISSION ENGINEERING DEPARTMENT WOULD EVER REVIEW MY CASE. AND I HAVE NOT RECEIVED ANY RESPONSES OR FOLLOW UPS EMAILS FROM TOYOTA HEADQUARTERS RE: MY 2019 AVALON TRANSMISSION ISSUES.
Corrective Action:
THESE ISSUES OCCUR CONSISTENTLY WHILE DRIVING ON A LOCAL SIDE STREETS AT LOW SPEEDS, BETWEEN 0-35 MPH. (1) WHEN EXECUTING A STOP AND GO EITHER AT A STOP LIGHT OR A STOP SIGN, MY 2019 AVALON XLE EMITS A "JERKING" MOTION BEFORE IT DECIDES TO KICK INTO GEAR. THE "JERKING" CAN EASILY BE FELT INSIDE THE VEHICLE. THERE ARE MULTIPLE DRIVERS EXPERIENCING THIS "JERKING". I THOUGHT THE "JERKING" WAS OCCURRING WHILE THE VEHICLE WAS WARNING UP, BUT "JERKING" OCCURS AT ALL TIMES. (2) WHEN TRAVELLING AT 30-35 MPH, AND AFTER RELEASING PRESSURE OFF THE ACCELERATOR, THE VEHICLE FEELS LIKE IF THE BRAKES ARE SLOWLY BEING APPLIED INSTEAD OF COASTING DOWN THE STREET. I BELIEVE THE TRANSMISSION IS DOWNSHIFTING IN SUCH A WAY THAT IT FEELS LIKE THE BRAKES ARE BEING APPLIED. THE ABOVE ISSUES HAVE BEEN OCCURRING SINCE PURCHASING THE VEHICLE WITH LESS THAN 10 MILES ON THE ODOMETER. I WAS TOLD TO WAIT FOR A TOYOTA SERVICE BULLETIN TO BE PUBLISHED, BUT I DID NOT RECEIVE ANY GUARANTEE THAT SUCH A BULLETIN WOULD EVER BE PUBLISHED. I HAVE FILED SEVERAL CASES AT TOYOTA HEADQUARTERS AND WAS TOLD MY CASE WOULD BE REVIEWED BY THE TRANSMISSION ENGINEERING DEPARTMENT. AGAIN, NO GUARANTEE THAT THE TRANSMISSION ENGINEERING DEPARTMENT WOULD EVER REVIEW MY CASE. AND I HAVE NOT RECEIVED ANY RESPONSES OR FOLLOW UPS EMAILS FROM TOYOTA HEADQUARTERS RE: MY 2019 AVALON TRANSMISSION ISSUES.
Additional Notes:
THESE ISSUES OCCUR CONSISTENTLY WHILE DRIVING ON A LOCAL SIDE STREETS AT LOW SPEEDS, BETWEEN 0-35 MPH. (1) WHEN EXECUTING A STOP AND GO EITHER AT A STOP LIGHT OR A STOP SIGN, MY 2019 AVALON XLE EMITS A "JERKING" MOTION BEFORE IT DECIDES TO KICK INTO GEAR. THE "JERKING" CAN EASILY BE FELT INSIDE THE VEHICLE. THERE ARE MULTIPLE DRIVERS EXPERIENCING THIS "JERKING". I THOUGHT THE "JERKING" WAS OCCURRING WHILE THE VEHICLE WAS WARNING UP, BUT "JERKING" OCCURS AT ALL TIMES. (2) WHEN TRAVELLING AT 30-35 MPH, AND AFTER RELEASING PRESSURE OFF THE ACCELERATOR, THE VEHICLE FEELS LIKE IF THE BRAKES ARE SLOWLY BEING APPLIED INSTEAD OF COASTING DOWN THE STREET. I BELIEVE THE TRANSMISSION IS DOWNSHIFTING IN SUCH A WAY THAT IT FEELS LIKE THE BRAKES ARE BEING APPLIED. THE ABOVE ISSUES HAVE BEEN OCCURRING SINCE PURCHASING THE VEHICLE WITH LESS THAN 10 MILES ON THE ODOMETER. I WAS TOLD TO WAIT FOR A TOYOTA SERVICE BULLETIN TO BE PUBLISHED, BUT I DID NOT RECEIVE ANY GUARANTEE THAT SUCH A BULLETIN WOULD EVER BE PUBLISHED. I HAVE FILED SEVERAL CASES AT TOYOTA HEADQUARTERS AND WAS TOLD MY CASE WOULD BE REVIEWED BY THE TRANSMISSION ENGINEERING DEPARTMENT. AGAIN, NO GUARANTEE THAT THE TRANSMISSION ENGINEERING DEPARTMENT WOULD EVER REVIEW MY CASE. AND I HAVE NOT RECEIVED ANY RESPONSES OR FOLLOW UPS EMAILS FROM TOYOTA HEADQUARTERS RE: MY 2019 AVALON TRANSMISSION ISSUES.
Mfg Campaign: 11282119
Recall Date: Nov 25, 2019
Toyota Motor Corporation
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
AT 3600 MILES, WHILE DRIVING ON A CITY STREET, CAN CHECK ENGINE LIGHT CAME ON PLUS ALL THE OTHER WARNING LIGHTS AND MALFUNCTION MESSAGES ABOUT EVERY SENSOR IN THE CAR, CAR LOST POWER AND ACCELERATION, ENGINE STARTS SOMETIMES ONLY. DEALER DIAGNOSIS WAS A FULL TANK OF E85 GAS, GAS STATION DOES NOT SELL THAT AND NO ANY OTHER COMPLAINT OF E85. DID MY OWN TESTING, DOESN'T SEEM LIKE ANY ETHANOL IN GAS. I SAVED ALL THE GAS FOR FURTHER TESTING. I COMPLAINED TO TOYOTA CORP BUT THEY STOOD BY AND SUPPORTED THE DEALER DIAGNOSIS. GAS STATION INSURANCE CARRIER DENIED THE CLAIM. EVEN IF IT WAS E85 GAS, THIS SHOULDN'T HAVE ALL THIS IMPACT ON THIS AVALON AND ITS COMPUTER SYSTEM.
Corrective Action:
AT 3600 MILES, WHILE DRIVING ON A CITY STREET, CAN CHECK ENGINE LIGHT CAME ON PLUS ALL THE OTHER WARNING LIGHTS AND MALFUNCTION MESSAGES ABOUT EVERY SENSOR IN THE CAR, CAR LOST POWER AND ACCELERATION, ENGINE STARTS SOMETIMES ONLY. DEALER DIAGNOSIS WAS A FULL TANK OF E85 GAS, GAS STATION DOES NOT SELL THAT AND NO ANY OTHER COMPLAINT OF E85. DID MY OWN TESTING, DOESN'T SEEM LIKE ANY ETHANOL IN GAS. I SAVED ALL THE GAS FOR FURTHER TESTING. I COMPLAINED TO TOYOTA CORP BUT THEY STOOD BY AND SUPPORTED THE DEALER DIAGNOSIS. GAS STATION INSURANCE CARRIER DENIED THE CLAIM. EVEN IF IT WAS E85 GAS, THIS SHOULDN'T HAVE ALL THIS IMPACT ON THIS AVALON AND ITS COMPUTER SYSTEM.
Additional Notes:
AT 3600 MILES, WHILE DRIVING ON A CITY STREET, CAN CHECK ENGINE LIGHT CAME ON PLUS ALL THE OTHER WARNING LIGHTS AND MALFUNCTION MESSAGES ABOUT EVERY SENSOR IN THE CAR, CAR LOST POWER AND ACCELERATION, ENGINE STARTS SOMETIMES ONLY. DEALER DIAGNOSIS WAS A FULL TANK OF E85 GAS, GAS STATION DOES NOT SELL THAT AND NO ANY OTHER COMPLAINT OF E85. DID MY OWN TESTING, DOESN'T SEEM LIKE ANY ETHANOL IN GAS. I SAVED ALL THE GAS FOR FURTHER TESTING. I COMPLAINED TO TOYOTA CORP BUT THEY STOOD BY AND SUPPORTED THE DEALER DIAGNOSIS. GAS STATION INSURANCE CARRIER DENIED THE CLAIM. EVEN IF IT WAS E85 GAS, THIS SHOULDN'T HAVE ALL THIS IMPACT ON THIS AVALON AND ITS COMPUTER SYSTEM.
Mfg Campaign: 11279958
Recall Date: Nov 14, 2019
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
*** SUSPENSION & OE TIRE BRIDGESTON EL440 - ROLLING WHILE CORNERING ON UNEVEN/BUMPY ROAD - NOT SURE BUT I FEEL TIRE STANDING WAVE SOMETIMES - I REPLACED IT WITH MICHELIN PREMIER A/S AND GOT BETTER GRIP AND 50%-LESS-ROLLING EFFECT. *** BLIND SPOT MONITOR(BSM) IS UNRELIABLE - NOT PROPERLY WORKS SOMETIMES - IT CANNOT DETECT A CAR PASSING BY AT HIGH SPEED. - IT CANNOT DETECT A CAR AT A TINY BIT OVER PERMISSIBLE ANGLE, ESPECIALLY MERGING ROAD. (I FEEL THAT BSM ANGLE IS TOO NARROW OR SHORT AND IT WORKS ONLY WHEN THE OBJECT IS EXACT PARALLEL TO MY CAR.) - I WOULD LIKE THIS BSM TO BE ALWAYS ON AT ANY TIME AND CONDITION.
Corrective Action:
*** SUSPENSION & OE TIRE BRIDGESTON EL440 - ROLLING WHILE CORNERING ON UNEVEN/BUMPY ROAD - NOT SURE BUT I FEEL TIRE STANDING WAVE SOMETIMES - I REPLACED IT WITH MICHELIN PREMIER A/S AND GOT BETTER GRIP AND 50%-LESS-ROLLING EFFECT. *** BLIND SPOT MONITOR(BSM) IS UNRELIABLE - NOT PROPERLY WORKS SOMETIMES - IT CANNOT DETECT A CAR PASSING BY AT HIGH SPEED. - IT CANNOT DETECT A CAR AT A TINY BIT OVER PERMISSIBLE ANGLE, ESPECIALLY MERGING ROAD. (I FEEL THAT BSM ANGLE IS TOO NARROW OR SHORT AND IT WORKS ONLY WHEN THE OBJECT IS EXACT PARALLEL TO MY CAR.) - I WOULD LIKE THIS BSM TO BE ALWAYS ON AT ANY TIME AND CONDITION.
Additional Notes:
*** SUSPENSION & OE TIRE BRIDGESTON EL440 - ROLLING WHILE CORNERING ON UNEVEN/BUMPY ROAD - NOT SURE BUT I FEEL TIRE STANDING WAVE SOMETIMES - I REPLACED IT WITH MICHELIN PREMIER A/S AND GOT BETTER GRIP AND 50%-LESS-ROLLING EFFECT. *** BLIND SPOT MONITOR(BSM) IS UNRELIABLE - NOT PROPERLY WORKS SOMETIMES - IT CANNOT DETECT A CAR PASSING BY AT HIGH SPEED. - IT CANNOT DETECT A CAR AT A TINY BIT OVER PERMISSIBLE ANGLE, ESPECIALLY MERGING ROAD. (I FEEL THAT BSM ANGLE IS TOO NARROW OR SHORT AND IT WORKS ONLY WHEN THE OBJECT IS EXACT PARALLEL TO MY CAR.) - I WOULD LIKE THIS BSM TO BE ALWAYS ON AT ANY TIME AND CONDITION.
Mfg Campaign: 11278189
Recall Date: Nov 4, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
*** SUSPENSION & OE TIRE BRIDGESTON EL440 - ROLLING WHILE CORNERING ON UNEVEN/BUMPY ROAD - NOT SURE BUT I FEEL TIRE STANDING WAVE SOMETIMES - I REPLACED IT WITH MICHELIN PREMIER A/S AND GOT BETTER GRIP AND 50%-LESS-ROLLING EFFECT. *** BLIND SPOT MONITOR(BSM) IS UNRELIABLE - NOT PROPERLY WORKS SOMETIMES - IT CANNOT DETECT A CAR PASSING BY AT HIGH SPEED. - IT CANNOT DETECT A CAR AT A TINY BIT OVER PERMISSIBLE ANGLE, ESPECIALLY MERGING ROAD. (I FEEL THAT BSM ANGLE IS TOO NARROW OR SHORT AND IT WORKS ONLY WHEN THE OBJECT IS EXACT PARALLEL TO MY CAR.) - I WOULD LIKE THIS BSM TO BE ALWAYS ON AT ANY TIME AND CONDITION.
Corrective Action:
*** SUSPENSION & OE TIRE BRIDGESTON EL440 - ROLLING WHILE CORNERING ON UNEVEN/BUMPY ROAD - NOT SURE BUT I FEEL TIRE STANDING WAVE SOMETIMES - I REPLACED IT WITH MICHELIN PREMIER A/S AND GOT BETTER GRIP AND 50%-LESS-ROLLING EFFECT. *** BLIND SPOT MONITOR(BSM) IS UNRELIABLE - NOT PROPERLY WORKS SOMETIMES - IT CANNOT DETECT A CAR PASSING BY AT HIGH SPEED. - IT CANNOT DETECT A CAR AT A TINY BIT OVER PERMISSIBLE ANGLE, ESPECIALLY MERGING ROAD. (I FEEL THAT BSM ANGLE IS TOO NARROW OR SHORT AND IT WORKS ONLY WHEN THE OBJECT IS EXACT PARALLEL TO MY CAR.) - I WOULD LIKE THIS BSM TO BE ALWAYS ON AT ANY TIME AND CONDITION.
Additional Notes:
*** SUSPENSION & OE TIRE BRIDGESTON EL440 - ROLLING WHILE CORNERING ON UNEVEN/BUMPY ROAD - NOT SURE BUT I FEEL TIRE STANDING WAVE SOMETIMES - I REPLACED IT WITH MICHELIN PREMIER A/S AND GOT BETTER GRIP AND 50%-LESS-ROLLING EFFECT. *** BLIND SPOT MONITOR(BSM) IS UNRELIABLE - NOT PROPERLY WORKS SOMETIMES - IT CANNOT DETECT A CAR PASSING BY AT HIGH SPEED. - IT CANNOT DETECT A CAR AT A TINY BIT OVER PERMISSIBLE ANGLE, ESPECIALLY MERGING ROAD. (I FEEL THAT BSM ANGLE IS TOO NARROW OR SHORT AND IT WORKS ONLY WHEN THE OBJECT IS EXACT PARALLEL TO MY CAR.) - I WOULD LIKE THIS BSM TO BE ALWAYS ON AT ANY TIME AND CONDITION.
Mfg Campaign: 11278189
Recall Date: Nov 4, 2019
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
WHEN DRIVING OUR NEW 2019 TOYOTA AVALON DOWN THE FREEWAY IT WANDERS AND MOVES AROUND . THE CAR SEEMS TO CHASE THE SMALL LINES THAT ARE GROUND INTO CONCRETE FREEWAY. I TOOK .THE CAR BACK TO THE TOYOTA DEALERSHIP AND THE CHECKED THE 4 WHEEL ALIGNMENT, WHICH WAS WITHIN PERFECT SPECS. THE CAR STILL CONTINUES TO DRIFT AND WANDER TO THE POINT THAT IT SEEMS UNSAFE. I CONTACTED TOYOTA CORPORATE WARRANTY. THEY OPENED A CASE # 1909232297. THEY TOLD ME A TOYOTA FIELD ENGINEER WOULD COME OUT AND DRIVE THE CAR TO ASSESS THE PROBLEM. I RECEIVED A CALL TODAY FROM TOYOTA CORPORATE INFORMING ME THAT THEY WHERE NOT SEND ANYONE OUT. WE SHOULD SIMPLY DEAL WITH THE PROBLEM ON OUR OWN
Corrective Action:
WHEN DRIVING OUR NEW 2019 TOYOTA AVALON DOWN THE FREEWAY IT WANDERS AND MOVES AROUND . THE CAR SEEMS TO CHASE THE SMALL LINES THAT ARE GROUND INTO CONCRETE FREEWAY. I TOOK .THE CAR BACK TO THE TOYOTA DEALERSHIP AND THE CHECKED THE 4 WHEEL ALIGNMENT, WHICH WAS WITHIN PERFECT SPECS. THE CAR STILL CONTINUES TO DRIFT AND WANDER TO THE POINT THAT IT SEEMS UNSAFE. I CONTACTED TOYOTA CORPORATE WARRANTY. THEY OPENED A CASE # 1909232297. THEY TOLD ME A TOYOTA FIELD ENGINEER WOULD COME OUT AND DRIVE THE CAR TO ASSESS THE PROBLEM. I RECEIVED A CALL TODAY FROM TOYOTA CORPORATE INFORMING ME THAT THEY WHERE NOT SEND ANYONE OUT. WE SHOULD SIMPLY DEAL WITH THE PROBLEM ON OUR OWN
Additional Notes:
WHEN DRIVING OUR NEW 2019 TOYOTA AVALON DOWN THE FREEWAY IT WANDERS AND MOVES AROUND . THE CAR SEEMS TO CHASE THE SMALL LINES THAT ARE GROUND INTO CONCRETE FREEWAY. I TOOK .THE CAR BACK TO THE TOYOTA DEALERSHIP AND THE CHECKED THE 4 WHEEL ALIGNMENT, WHICH WAS WITHIN PERFECT SPECS. THE CAR STILL CONTINUES TO DRIFT AND WANDER TO THE POINT THAT IT SEEMS UNSAFE. I CONTACTED TOYOTA CORPORATE WARRANTY. THEY OPENED A CASE # 1909232297. THEY TOLD ME A TOYOTA FIELD ENGINEER WOULD COME OUT AND DRIVE THE CAR TO ASSESS THE PROBLEM. I RECEIVED A CALL TODAY FROM TOYOTA CORPORATE INFORMING ME THAT THEY WHERE NOT SEND ANYONE OUT. WE SHOULD SIMPLY DEAL WITH THE PROBLEM ON OUR OWN
Mfg Campaign: 11270499
Recall Date: Oct 23, 2019
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
WHEN DRIVING OUR NEW 2019 TOYOTA AVALON DOWN THE FREEWAY IT WANDERS AND MOVES AROUND . THE CAR SEEMS TO CHASE THE SMALL LINES THAT ARE GROUND INTO CONCRETE FREEWAY. I TOOK .THE CAR BACK TO THE TOYOTA DEALERSHIP AND THE CHECKED THE 4 WHEEL ALIGNMENT, WHICH WAS WITHIN PERFECT SPECS. THE CAR STILL CONTINUES TO DRIFT AND WANDER TO THE POINT THAT IT SEEMS UNSAFE. I CONTACTED TOYOTA CORPORATE WARRANTY. THEY OPENED A CASE # 1909232297. THEY TOLD ME A TOYOTA FIELD ENGINEER WOULD COME OUT AND DRIVE THE CAR TO ASSESS THE PROBLEM. I RECEIVED A CALL TODAY FROM TOYOTA CORPORATE INFORMING ME THAT THEY WHERE NOT SEND ANYONE OUT. WE SHOULD SIMPLY DEAL WITH THE PROBLEM ON OUR OWN
Corrective Action:
WHEN DRIVING OUR NEW 2019 TOYOTA AVALON DOWN THE FREEWAY IT WANDERS AND MOVES AROUND . THE CAR SEEMS TO CHASE THE SMALL LINES THAT ARE GROUND INTO CONCRETE FREEWAY. I TOOK .THE CAR BACK TO THE TOYOTA DEALERSHIP AND THE CHECKED THE 4 WHEEL ALIGNMENT, WHICH WAS WITHIN PERFECT SPECS. THE CAR STILL CONTINUES TO DRIFT AND WANDER TO THE POINT THAT IT SEEMS UNSAFE. I CONTACTED TOYOTA CORPORATE WARRANTY. THEY OPENED A CASE # 1909232297. THEY TOLD ME A TOYOTA FIELD ENGINEER WOULD COME OUT AND DRIVE THE CAR TO ASSESS THE PROBLEM. I RECEIVED A CALL TODAY FROM TOYOTA CORPORATE INFORMING ME THAT THEY WHERE NOT SEND ANYONE OUT. WE SHOULD SIMPLY DEAL WITH THE PROBLEM ON OUR OWN
Additional Notes:
WHEN DRIVING OUR NEW 2019 TOYOTA AVALON DOWN THE FREEWAY IT WANDERS AND MOVES AROUND . THE CAR SEEMS TO CHASE THE SMALL LINES THAT ARE GROUND INTO CONCRETE FREEWAY. I TOOK .THE CAR BACK TO THE TOYOTA DEALERSHIP AND THE CHECKED THE 4 WHEEL ALIGNMENT, WHICH WAS WITHIN PERFECT SPECS. THE CAR STILL CONTINUES TO DRIFT AND WANDER TO THE POINT THAT IT SEEMS UNSAFE. I CONTACTED TOYOTA CORPORATE WARRANTY. THEY OPENED A CASE # 1909232297. THEY TOLD ME A TOYOTA FIELD ENGINEER WOULD COME OUT AND DRIVE THE CAR TO ASSESS THE PROBLEM. I RECEIVED A CALL TODAY FROM TOYOTA CORPORATE INFORMING ME THAT THEY WHERE NOT SEND ANYONE OUT. WE SHOULD SIMPLY DEAL WITH THE PROBLEM ON OUR OWN
Mfg Campaign: 11270499
Recall Date: Oct 23, 2019
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
EXCESSIVE OIL CONSUMPTION - NEW VEHICLE NEWLY PURCHASED 2019 TOYOTA AVALON XLE (6 CYL) HAS EXCESSIVE OIL CONSUMPTION. REQUIRED ADDITION OF 2 QUARTS OF OIL AT 2,000 MILES. NO LEAKS EVIDENT UNDER CAR. AT 3,100 "LOW OIL" LIGHT CAME ON, BUT COULD NOT CHECK BECAUSE DEALER TAPED DIPSTICK TO PREVENT ME FROM CHECKING. DEALER TEARING APART ENGINE.
Corrective Action:
EXCESSIVE OIL CONSUMPTION - NEW VEHICLE NEWLY PURCHASED 2019 TOYOTA AVALON XLE (6 CYL) HAS EXCESSIVE OIL CONSUMPTION. REQUIRED ADDITION OF 2 QUARTS OF OIL AT 2,000 MILES. NO LEAKS EVIDENT UNDER CAR. AT 3,100 "LOW OIL" LIGHT CAME ON, BUT COULD NOT CHECK BECAUSE DEALER TAPED DIPSTICK TO PREVENT ME FROM CHECKING. DEALER TEARING APART ENGINE.
Additional Notes:
EXCESSIVE OIL CONSUMPTION - NEW VEHICLE NEWLY PURCHASED 2019 TOYOTA AVALON XLE (6 CYL) HAS EXCESSIVE OIL CONSUMPTION. REQUIRED ADDITION OF 2 QUARTS OF OIL AT 2,000 MILES. NO LEAKS EVIDENT UNDER CAR. AT 3,100 "LOW OIL" LIGHT CAME ON, BUT COULD NOT CHECK BECAUSE DEALER TAPED DIPSTICK TO PREVENT ME FROM CHECKING. DEALER TEARING APART ENGINE.
Mfg Campaign: 11246041
Recall Date: Aug 23, 2019
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY HUSBAND, AN 84 YEAR OLD, WAS DRIVING THE CAR AND GOT INTO A DOUBLE ACCIDENT. FIRST, HE WAS PARKED IN A PARKING LOT AND HE GOT IN THE CAR AND BACKED UP. AS HE BACKED UP HE HIT A VEHICLE PARKED BEHIND HIM CAUSING THAT VEHICLE TO HIT TWO OTHER VEHICLES. (PLEASE NOTE: WE ARE STILL WAITING FOR FULL POLICE REPORT FOR INFORMATION AS TO EXACTLY HOW FAR HE WOULD HAVE BACKED, BUT I BELIEVE NOT MUCH MORE THAN 1 TO 2 CAR LENGTHS.) THIS CAR HAD THE TOYOTA CARE PACKAGE INSTALLED, WHICH INCLUDED THE SAFE BACKING FEATURES TO SLOW A VEHICLE WHEN BACKING AND ANOTHER OBJECT IS BLOCKING THE PATH. MY QUESTION - WHAT HAPPENED TO THESE SAFETY FEATURES. MY HUSBAND LEFT THAT ACCIDENT AND DROVE ABOUT 1 BLOCK DOWN THE STREET, RUNNING THE END OF THE YELLOW LIGHT AND INTO RED LIGHT, AND HIT THE RIGHT REAR OF ANOTHER VEHICLE. HIS VEHICLE THEN DROVE OUT-OF-CONTROL INTO THE CORNER PLANTER AND HIT A SIGN, WHICH THEN FELL ONTO TWO VEHICLES. IT IS MY UNDERSTANDING THAT AFTER HE HIT THE TAIL OF THE VEHICLE, HIS VEHICLE SPED UP INTO THAT PLANTER AREA. AGAIN, THE VEHICLE IS EQUIPPED WITH THE SAFETY FEATURES THAT ARE SUPPOSED TO SLOW OR STOP THE VEHICLE - BUT DIDN'T. MY HUSBAND WAS IN THE WRONG - AND SHOULD NOT HAVE BEEN DRIVING. HOWEVER, HE WAS THE ONE HURT THE WORST WITH 7 BROKEN RIBS, A BROKEN FEMUR, A BROKEN NOSE, AN INJURY TO THE SPLEEN AND BLEEDING ON THE BRAIN. MY CONCERN IS THE FUNCTIONING OF THE SAFETY FEATURES THAT TOYOTA DEALERS ARE TOUTING ABOUT THE VEHICLES.
Corrective Action:
MY HUSBAND, AN 84 YEAR OLD, WAS DRIVING THE CAR AND GOT INTO A DOUBLE ACCIDENT. FIRST, HE WAS PARKED IN A PARKING LOT AND HE GOT IN THE CAR AND BACKED UP. AS HE BACKED UP HE HIT A VEHICLE PARKED BEHIND HIM CAUSING THAT VEHICLE TO HIT TWO OTHER VEHICLES. (PLEASE NOTE: WE ARE STILL WAITING FOR FULL POLICE REPORT FOR INFORMATION AS TO EXACTLY HOW FAR HE WOULD HAVE BACKED, BUT I BELIEVE NOT MUCH MORE THAN 1 TO 2 CAR LENGTHS.) THIS CAR HAD THE TOYOTA CARE PACKAGE INSTALLED, WHICH INCLUDED THE SAFE BACKING FEATURES TO SLOW A VEHICLE WHEN BACKING AND ANOTHER OBJECT IS BLOCKING THE PATH. MY QUESTION - WHAT HAPPENED TO THESE SAFETY FEATURES. MY HUSBAND LEFT THAT ACCIDENT AND DROVE ABOUT 1 BLOCK DOWN THE STREET, RUNNING THE END OF THE YELLOW LIGHT AND INTO RED LIGHT, AND HIT THE RIGHT REAR OF ANOTHER VEHICLE. HIS VEHICLE THEN DROVE OUT-OF-CONTROL INTO THE CORNER PLANTER AND HIT A SIGN, WHICH THEN FELL ONTO TWO VEHICLES. IT IS MY UNDERSTANDING THAT AFTER HE HIT THE TAIL OF THE VEHICLE, HIS VEHICLE SPED UP INTO THAT PLANTER AREA. AGAIN, THE VEHICLE IS EQUIPPED WITH THE SAFETY FEATURES THAT ARE SUPPOSED TO SLOW OR STOP THE VEHICLE - BUT DIDN'T. MY HUSBAND WAS IN THE WRONG - AND SHOULD NOT HAVE BEEN DRIVING. HOWEVER, HE WAS THE ONE HURT THE WORST WITH 7 BROKEN RIBS, A BROKEN FEMUR, A BROKEN NOSE, AN INJURY TO THE SPLEEN AND BLEEDING ON THE BRAIN. MY CONCERN IS THE FUNCTIONING OF THE SAFETY FEATURES THAT TOYOTA DEALERS ARE TOUTING ABOUT THE VEHICLES.
Additional Notes:
MY HUSBAND, AN 84 YEAR OLD, WAS DRIVING THE CAR AND GOT INTO A DOUBLE ACCIDENT. FIRST, HE WAS PARKED IN A PARKING LOT AND HE GOT IN THE CAR AND BACKED UP. AS HE BACKED UP HE HIT A VEHICLE PARKED BEHIND HIM CAUSING THAT VEHICLE TO HIT TWO OTHER VEHICLES. (PLEASE NOTE: WE ARE STILL WAITING FOR FULL POLICE REPORT FOR INFORMATION AS TO EXACTLY HOW FAR HE WOULD HAVE BACKED, BUT I BELIEVE NOT MUCH MORE THAN 1 TO 2 CAR LENGTHS.) THIS CAR HAD THE TOYOTA CARE PACKAGE INSTALLED, WHICH INCLUDED THE SAFE BACKING FEATURES TO SLOW A VEHICLE WHEN BACKING AND ANOTHER OBJECT IS BLOCKING THE PATH. MY QUESTION - WHAT HAPPENED TO THESE SAFETY FEATURES. MY HUSBAND LEFT THAT ACCIDENT AND DROVE ABOUT 1 BLOCK DOWN THE STREET, RUNNING THE END OF THE YELLOW LIGHT AND INTO RED LIGHT, AND HIT THE RIGHT REAR OF ANOTHER VEHICLE. HIS VEHICLE THEN DROVE OUT-OF-CONTROL INTO THE CORNER PLANTER AND HIT A SIGN, WHICH THEN FELL ONTO TWO VEHICLES. IT IS MY UNDERSTANDING THAT AFTER HE HIT THE TAIL OF THE VEHICLE, HIS VEHICLE SPED UP INTO THAT PLANTER AREA. AGAIN, THE VEHICLE IS EQUIPPED WITH THE SAFETY FEATURES THAT ARE SUPPOSED TO SLOW OR STOP THE VEHICLE - BUT DIDN'T. MY HUSBAND WAS IN THE WRONG - AND SHOULD NOT HAVE BEEN DRIVING. HOWEVER, HE WAS THE ONE HURT THE WORST WITH 7 BROKEN RIBS, A BROKEN FEMUR, A BROKEN NOSE, AN INJURY TO THE SPLEEN AND BLEEDING ON THE BRAIN. MY CONCERN IS THE FUNCTIONING OF THE SAFETY FEATURES THAT TOYOTA DEALERS ARE TOUTING ABOUT THE VEHICLES.
Mfg Campaign: 11241658
Recall Date: Aug 5, 2019
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY HUSBAND, AN 84 YEAR OLD, WAS DRIVING THE CAR AND GOT INTO A DOUBLE ACCIDENT. FIRST, HE WAS PARKED IN A PARKING LOT AND HE GOT IN THE CAR AND BACKED UP. AS HE BACKED UP HE HIT A VEHICLE PARKED BEHIND HIM CAUSING THAT VEHICLE TO HIT TWO OTHER VEHICLES. (PLEASE NOTE: WE ARE STILL WAITING FOR FULL POLICE REPORT FOR INFORMATION AS TO EXACTLY HOW FAR HE WOULD HAVE BACKED, BUT I BELIEVE NOT MUCH MORE THAN 1 TO 2 CAR LENGTHS.) THIS CAR HAD THE TOYOTA CARE PACKAGE INSTALLED, WHICH INCLUDED THE SAFE BACKING FEATURES TO SLOW A VEHICLE WHEN BACKING AND ANOTHER OBJECT IS BLOCKING THE PATH. MY QUESTION - WHAT HAPPENED TO THESE SAFETY FEATURES. MY HUSBAND LEFT THAT ACCIDENT AND DROVE ABOUT 1 BLOCK DOWN THE STREET, RUNNING THE END OF THE YELLOW LIGHT AND INTO RED LIGHT, AND HIT THE RIGHT REAR OF ANOTHER VEHICLE. HIS VEHICLE THEN DROVE OUT-OF-CONTROL INTO THE CORNER PLANTER AND HIT A SIGN, WHICH THEN FELL ONTO TWO VEHICLES. IT IS MY UNDERSTANDING THAT AFTER HE HIT THE TAIL OF THE VEHICLE, HIS VEHICLE SPED UP INTO THAT PLANTER AREA. AGAIN, THE VEHICLE IS EQUIPPED WITH THE SAFETY FEATURES THAT ARE SUPPOSED TO SLOW OR STOP THE VEHICLE - BUT DIDN'T. MY HUSBAND WAS IN THE WRONG - AND SHOULD NOT HAVE BEEN DRIVING. HOWEVER, HE WAS THE ONE HURT THE WORST WITH 7 BROKEN RIBS, A BROKEN FEMUR, A BROKEN NOSE, AN INJURY TO THE SPLEEN AND BLEEDING ON THE BRAIN. MY CONCERN IS THE FUNCTIONING OF THE SAFETY FEATURES THAT TOYOTA DEALERS ARE TOUTING ABOUT THE VEHICLES.
Corrective Action:
MY HUSBAND, AN 84 YEAR OLD, WAS DRIVING THE CAR AND GOT INTO A DOUBLE ACCIDENT. FIRST, HE WAS PARKED IN A PARKING LOT AND HE GOT IN THE CAR AND BACKED UP. AS HE BACKED UP HE HIT A VEHICLE PARKED BEHIND HIM CAUSING THAT VEHICLE TO HIT TWO OTHER VEHICLES. (PLEASE NOTE: WE ARE STILL WAITING FOR FULL POLICE REPORT FOR INFORMATION AS TO EXACTLY HOW FAR HE WOULD HAVE BACKED, BUT I BELIEVE NOT MUCH MORE THAN 1 TO 2 CAR LENGTHS.) THIS CAR HAD THE TOYOTA CARE PACKAGE INSTALLED, WHICH INCLUDED THE SAFE BACKING FEATURES TO SLOW A VEHICLE WHEN BACKING AND ANOTHER OBJECT IS BLOCKING THE PATH. MY QUESTION - WHAT HAPPENED TO THESE SAFETY FEATURES. MY HUSBAND LEFT THAT ACCIDENT AND DROVE ABOUT 1 BLOCK DOWN THE STREET, RUNNING THE END OF THE YELLOW LIGHT AND INTO RED LIGHT, AND HIT THE RIGHT REAR OF ANOTHER VEHICLE. HIS VEHICLE THEN DROVE OUT-OF-CONTROL INTO THE CORNER PLANTER AND HIT A SIGN, WHICH THEN FELL ONTO TWO VEHICLES. IT IS MY UNDERSTANDING THAT AFTER HE HIT THE TAIL OF THE VEHICLE, HIS VEHICLE SPED UP INTO THAT PLANTER AREA. AGAIN, THE VEHICLE IS EQUIPPED WITH THE SAFETY FEATURES THAT ARE SUPPOSED TO SLOW OR STOP THE VEHICLE - BUT DIDN'T. MY HUSBAND WAS IN THE WRONG - AND SHOULD NOT HAVE BEEN DRIVING. HOWEVER, HE WAS THE ONE HURT THE WORST WITH 7 BROKEN RIBS, A BROKEN FEMUR, A BROKEN NOSE, AN INJURY TO THE SPLEEN AND BLEEDING ON THE BRAIN. MY CONCERN IS THE FUNCTIONING OF THE SAFETY FEATURES THAT TOYOTA DEALERS ARE TOUTING ABOUT THE VEHICLES.
Additional Notes:
MY HUSBAND, AN 84 YEAR OLD, WAS DRIVING THE CAR AND GOT INTO A DOUBLE ACCIDENT. FIRST, HE WAS PARKED IN A PARKING LOT AND HE GOT IN THE CAR AND BACKED UP. AS HE BACKED UP HE HIT A VEHICLE PARKED BEHIND HIM CAUSING THAT VEHICLE TO HIT TWO OTHER VEHICLES. (PLEASE NOTE: WE ARE STILL WAITING FOR FULL POLICE REPORT FOR INFORMATION AS TO EXACTLY HOW FAR HE WOULD HAVE BACKED, BUT I BELIEVE NOT MUCH MORE THAN 1 TO 2 CAR LENGTHS.) THIS CAR HAD THE TOYOTA CARE PACKAGE INSTALLED, WHICH INCLUDED THE SAFE BACKING FEATURES TO SLOW A VEHICLE WHEN BACKING AND ANOTHER OBJECT IS BLOCKING THE PATH. MY QUESTION - WHAT HAPPENED TO THESE SAFETY FEATURES. MY HUSBAND LEFT THAT ACCIDENT AND DROVE ABOUT 1 BLOCK DOWN THE STREET, RUNNING THE END OF THE YELLOW LIGHT AND INTO RED LIGHT, AND HIT THE RIGHT REAR OF ANOTHER VEHICLE. HIS VEHICLE THEN DROVE OUT-OF-CONTROL INTO THE CORNER PLANTER AND HIT A SIGN, WHICH THEN FELL ONTO TWO VEHICLES. IT IS MY UNDERSTANDING THAT AFTER HE HIT THE TAIL OF THE VEHICLE, HIS VEHICLE SPED UP INTO THAT PLANTER AREA. AGAIN, THE VEHICLE IS EQUIPPED WITH THE SAFETY FEATURES THAT ARE SUPPOSED TO SLOW OR STOP THE VEHICLE - BUT DIDN'T. MY HUSBAND WAS IN THE WRONG - AND SHOULD NOT HAVE BEEN DRIVING. HOWEVER, HE WAS THE ONE HURT THE WORST WITH 7 BROKEN RIBS, A BROKEN FEMUR, A BROKEN NOSE, AN INJURY TO THE SPLEEN AND BLEEDING ON THE BRAIN. MY CONCERN IS THE FUNCTIONING OF THE SAFETY FEATURES THAT TOYOTA DEALERS ARE TOUTING ABOUT THE VEHICLES.
Mfg Campaign: 11241658
Recall Date: Aug 5, 2019
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
TOYOTA AVALON HYBRID WITH KEYLESS IGNITION. CAR IS SILENT BUT MAY STAY ON WHEN PARKED IN GARAGE. THERE IS NO WARNING SOUND OR LIGHT IF CAR IS LEFT ON AND CAR IS SILENT, BUT AS BATTERY DRAINS, THE ENGINE MAY COME ON 20 MIN LATER AND GENERATE CARBON MONOXIDE. I AM AN ALERT DRIVER BUT THIS HAS HAPPENED TWICE. MORE THAN 17 TOYOTA OWNERS HAVE DIED OF CARBON MONOXIDE POISONING. THIS IS AN EASY SOFTWARE FIX. TOYOTA SAYS IT WILL FIX IN 2020, BUT THERE IS NO SOFTWARE FIX COMING FOR HYBRIDS ALREADY SOLD.
Corrective Action:
TOYOTA AVALON HYBRID WITH KEYLESS IGNITION. CAR IS SILENT BUT MAY STAY ON WHEN PARKED IN GARAGE. THERE IS NO WARNING SOUND OR LIGHT IF CAR IS LEFT ON AND CAR IS SILENT, BUT AS BATTERY DRAINS, THE ENGINE MAY COME ON 20 MIN LATER AND GENERATE CARBON MONOXIDE. I AM AN ALERT DRIVER BUT THIS HAS HAPPENED TWICE. MORE THAN 17 TOYOTA OWNERS HAVE DIED OF CARBON MONOXIDE POISONING. THIS IS AN EASY SOFTWARE FIX. TOYOTA SAYS IT WILL FIX IN 2020, BUT THERE IS NO SOFTWARE FIX COMING FOR HYBRIDS ALREADY SOLD.
Additional Notes:
TOYOTA AVALON HYBRID WITH KEYLESS IGNITION. CAR IS SILENT BUT MAY STAY ON WHEN PARKED IN GARAGE. THERE IS NO WARNING SOUND OR LIGHT IF CAR IS LEFT ON AND CAR IS SILENT, BUT AS BATTERY DRAINS, THE ENGINE MAY COME ON 20 MIN LATER AND GENERATE CARBON MONOXIDE. I AM AN ALERT DRIVER BUT THIS HAS HAPPENED TWICE. MORE THAN 17 TOYOTA OWNERS HAVE DIED OF CARBON MONOXIDE POISONING. THIS IS AN EASY SOFTWARE FIX. TOYOTA SAYS IT WILL FIX IN 2020, BUT THERE IS NO SOFTWARE FIX COMING FOR HYBRIDS ALREADY SOLD.
Mfg Campaign: 11228593
Recall Date: Jul 1, 2019
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM:SOFTWARE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 TOYOTA AVALON. WHILE DRIVING VARIOUS SPEEDS IN STOP AND GO TRAFFIC, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE HESITATED AND SPONTANEOUSLY ACCELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOYOTA OF CEDAR PARK (5600 183A, LEANDER, TX 78641, (512) 379-7575) WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED, BUT STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1904010349. THE MANUFACTURER ADVISED THE CONTACT TO CALL THE LOCAL DEALER. THE FAILURE MILEAGE WAS 3,500.
Corrective Action:
TL* THE CONTACT OWNS A 2019 TOYOTA AVALON. WHILE DRIVING VARIOUS SPEEDS IN STOP AND GO TRAFFIC, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE HESITATED AND SPONTANEOUSLY ACCELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOYOTA OF CEDAR PARK (5600 183A, LEANDER, TX 78641, (512) 379-7575) WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED, BUT STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1904010349. THE MANUFACTURER ADVISED THE CONTACT TO CALL THE LOCAL DEALER. THE FAILURE MILEAGE WAS 3,500.
Additional Notes:
TL* THE CONTACT OWNS A 2019 TOYOTA AVALON. WHILE DRIVING VARIOUS SPEEDS IN STOP AND GO TRAFFIC, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE HESITATED AND SPONTANEOUSLY ACCELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOYOTA OF CEDAR PARK (5600 183A, LEANDER, TX 78641, (512) 379-7575) WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED, BUT STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1904010349. THE MANUFACTURER ADVISED THE CONTACT TO CALL THE LOCAL DEALER. THE FAILURE MILEAGE WAS 3,500.
Mfg Campaign: 11195557
Recall Date: Apr 11, 2019
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING DOWN THE ROAD WITH THE ADAPTIVE CRUISE CONTROL ON THE CAR RANDOMLY SLAMS ON THE BRAKES. THIS HAS HAPPENED MULTIPLE TIMES. IT HAS HAPPENED ON HIGHWAY DRIVING AND STREET DRIVING.
Corrective Action:
WHILE DRIVING DOWN THE ROAD WITH THE ADAPTIVE CRUISE CONTROL ON THE CAR RANDOMLY SLAMS ON THE BRAKES. THIS HAS HAPPENED MULTIPLE TIMES. IT HAS HAPPENED ON HIGHWAY DRIVING AND STREET DRIVING.
Additional Notes:
WHILE DRIVING DOWN THE ROAD WITH THE ADAPTIVE CRUISE CONTROL ON THE CAR RANDOMLY SLAMS ON THE BRAKES. THIS HAS HAPPENED MULTIPLE TIMES. IT HAS HAPPENED ON HIGHWAY DRIVING AND STREET DRIVING.
Mfg Campaign: 11193319
Recall Date: Apr 2, 2019
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REPORTED THIS TO DEALER. THEY COULDN'T FIND ANYTHING WRONG AT THE TIME. KEEPS HAPPENING : BLIND SPOT MONITORING AND CROSS TRAFFIC ALERT MALFUNCTION ALERTS
Corrective Action:
REPORTED THIS TO DEALER. THEY COULDN'T FIND ANYTHING WRONG AT THE TIME. KEEPS HAPPENING : BLIND SPOT MONITORING AND CROSS TRAFFIC ALERT MALFUNCTION ALERTS
Additional Notes:
REPORTED THIS TO DEALER. THEY COULDN'T FIND ANYTHING WRONG AT THE TIME. KEEPS HAPPENING : BLIND SPOT MONITORING AND CROSS TRAFFIC ALERT MALFUNCTION ALERTS
Mfg Campaign: 11183716
Recall Date: Mar 3, 2019
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2019 TOYOTA AVOLON. THE CONTACT STATED THAT THERE WAS DISCOLORATION ON THE HEADLIGHT UNITS. AS A RESULT, THE CONTACT COULD NOT SEE THE ROAD CLEARLY AT NIGHT AND HIS VISION WAS IMPAIRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DCH TOYOTA OF TORRANCE (2909 PACIFIC COAST HWY, TORRANCE, CA 90505, (424) 271-2340) TO BE DIAGNOSED; HOWEVER, FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 14,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 TOYOTA AVOLON. THE CONTACT STATED THAT THERE WAS DISCOLORATION ON THE HEADLIGHT UNITS. AS A RESULT, THE CONTACT COULD NOT SEE THE ROAD CLEARLY AT NIGHT AND HIS VISION WAS IMPAIRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DCH TOYOTA OF TORRANCE (2909 PACIFIC COAST HWY, TORRANCE, CA 90505, (424) 271-2340) TO BE DIAGNOSED; HOWEVER, FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 14,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 TOYOTA AVOLON. THE CONTACT STATED THAT THERE WAS DISCOLORATION ON THE HEADLIGHT UNITS. AS A RESULT, THE CONTACT COULD NOT SEE THE ROAD CLEARLY AT NIGHT AND HIS VISION WAS IMPAIRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DCH TOYOTA OF TORRANCE (2909 PACIFIC COAST HWY, TORRANCE, CA 90505, (424) 271-2340) TO BE DIAGNOSED; HOWEVER, FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 14,000.
Mfg Campaign: 11181381
Recall Date: Feb 20, 2019
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS
Potential Consequences:
BOTH BLIND SPOT MONITORING AND CROSS TRAFFIC ALERT - MALFUNCTION ALERTS, KEEPS POPPING UP REGULARLY. MULTIPLE TRIPS TO THE DEALER, WITH NO RESOLUTION. TOYOTA INDICATES THAT THIS IS A PROB AND ARE WORKING ON AN SOLUTION. IT IS NOT CLEAR WHAT THAT IS. SEEMS LIKE ISSUE POPS UP MORE WHEN IT IS VERY COLD OR VERY WET. TOYOTA SAYS THEY ARE LOOKING INTO IT, BUT NOT SURE WHAT THEIR PLAN IS. TOYOTA CASE #1901292206 FOR TODAY.
Corrective Action:
BOTH BLIND SPOT MONITORING AND CROSS TRAFFIC ALERT - MALFUNCTION ALERTS, KEEPS POPPING UP REGULARLY. MULTIPLE TRIPS TO THE DEALER, WITH NO RESOLUTION. TOYOTA INDICATES THAT THIS IS A PROB AND ARE WORKING ON AN SOLUTION. IT IS NOT CLEAR WHAT THAT IS. SEEMS LIKE ISSUE POPS UP MORE WHEN IT IS VERY COLD OR VERY WET. TOYOTA SAYS THEY ARE LOOKING INTO IT, BUT NOT SURE WHAT THEIR PLAN IS. TOYOTA CASE #1901292206 FOR TODAY.
Additional Notes:
BOTH BLIND SPOT MONITORING AND CROSS TRAFFIC ALERT - MALFUNCTION ALERTS, KEEPS POPPING UP REGULARLY. MULTIPLE TRIPS TO THE DEALER, WITH NO RESOLUTION. TOYOTA INDICATES THAT THIS IS A PROB AND ARE WORKING ON AN SOLUTION. IT IS NOT CLEAR WHAT THAT IS. SEEMS LIKE ISSUE POPS UP MORE WHEN IT IS VERY COLD OR VERY WET. TOYOTA SAYS THEY ARE LOOKING INTO IT, BUT NOT SURE WHAT THEIR PLAN IS. TOYOTA CASE #1901292206 FOR TODAY.
Mfg Campaign: 11172808
Recall Date: Jan 29, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOTH BLIND SPOT MONITORING AND CROSS TRAFFIC ALERT - MALFUNCTION ALERTS, KEEPS POPPING UP REGULARLY. MULTIPLE TRIPS TO THE DEALER, WITH NO RESOLUTION. TOYOTA INDICATES THAT THIS IS A PROB AND ARE WORKING ON AN SOLUTION. IT IS NOT CLEAR WHAT THAT IS. SEEMS LIKE ISSUE POPS UP MORE WHEN IT IS VERY COLD OR VERY WET. TOYOTA SAYS THEY ARE LOOKING INTO IT, BUT NOT SURE WHAT THEIR PLAN IS. TOYOTA CASE #1901292206 FOR TODAY.
Corrective Action:
BOTH BLIND SPOT MONITORING AND CROSS TRAFFIC ALERT - MALFUNCTION ALERTS, KEEPS POPPING UP REGULARLY. MULTIPLE TRIPS TO THE DEALER, WITH NO RESOLUTION. TOYOTA INDICATES THAT THIS IS A PROB AND ARE WORKING ON AN SOLUTION. IT IS NOT CLEAR WHAT THAT IS. SEEMS LIKE ISSUE POPS UP MORE WHEN IT IS VERY COLD OR VERY WET. TOYOTA SAYS THEY ARE LOOKING INTO IT, BUT NOT SURE WHAT THEIR PLAN IS. TOYOTA CASE #1901292206 FOR TODAY.
Additional Notes:
BOTH BLIND SPOT MONITORING AND CROSS TRAFFIC ALERT - MALFUNCTION ALERTS, KEEPS POPPING UP REGULARLY. MULTIPLE TRIPS TO THE DEALER, WITH NO RESOLUTION. TOYOTA INDICATES THAT THIS IS A PROB AND ARE WORKING ON AN SOLUTION. IT IS NOT CLEAR WHAT THAT IS. SEEMS LIKE ISSUE POPS UP MORE WHEN IT IS VERY COLD OR VERY WET. TOYOTA SAYS THEY ARE LOOKING INTO IT, BUT NOT SURE WHAT THEIR PLAN IS. TOYOTA CASE #1901292206 FOR TODAY.
Mfg Campaign: 11172808
Recall Date: Jan 29, 2019
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