Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA02, 20LA01
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB02/20TA02/20LB01
Recall Date: Jan 13, 2020
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19R1
Recall Date: Mar 27, 2019
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tundra and Sequoia vehicles and 2019 Toyota Avalon and Avalon Hybrid vehicles. The air bag electronic control unit (ECU) may erroneously detect a fault during the vehicle start-up self check. If this occurs, the ECU may not deploy the airbags as intended, in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: J0X
Recall Date: Oct 4, 2018
Consumer Complaints
80 ComplaintsToyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The sunroof of my 2019 Toyota Avalon is defective. It is available for inspection upon request. My safety, as well as the safety of my passengers, has been put at risk. My problem has been confirmed by Sheehy Toyota of Fredericksburg. No warning lamps or messages to indicate sunroof problem. The driver side of my sunroof keeps clogging. I first took my vehicle to Toyota Sheehy of Fredericksburg on 1/3/2023. Sunroof tray was found to have a buildup of organic detritus, causing drains of sunroof tray to be clogged and allowing rainwater to spill over into interior. Sheehy technician cleared the sunroof tray and drains of organic material. Drains were now flowing properly. Technician claimed that sunroof would not have to be drained for at least two years. There was standing water and a heavy mildew smell in the car. Sheehy refused to clean/drain carpet of water. I took it to a detailer and had the detailer vacuum and clean the carpet. Less than a month later, I started experiencing the same issues -- wet carpeting on the floorboard. I took my vehicle to Sheehy Toyota of Fredericksburg on 2/7/2023. Technician told me that the driver side of the sunroof was clogged. Technician claimed that he fixed the clogged drain of the sunroof. Technician suggested that my sunroof got clogged because I have only driven my car 140 miles this month. Not a rational explanation. He recommended that I replace the carpet due to mold concerns. Why would I replace the carpet if there is a strong possibility of having wet carpet every few weeks? Technician insists that wet floor is not coming from any source other than the sunroof. I suspect that my sunroof is defective. I should not have to worry about wet carpet in my car everyday that we experience rainshowers. Sheehy Toyota insists that nothing is wrong with the structural integrity of the sunroof and that external factors are to blame.
Corrective Action:
The sunroof of my 2019 Toyota Avalon is defective. It is available for inspection upon request. My safety, as well as the safety of my passengers, has been put at risk. My problem has been confirmed by Sheehy Toyota of Fredericksburg. No warning lamps or messages to indicate sunroof problem. The driver side of my sunroof keeps clogging. I first took my vehicle to Toyota Sheehy of Fredericksburg on 1/3/2023. Sunroof tray was found to have a buildup of organic detritus, causing drains of sunroof tray to be clogged and allowing rainwater to spill over into interior. Sheehy technician cleared the sunroof tray and drains of organic material. Drains were now flowing properly. Technician claimed that sunroof would not have to be drained for at least two years. There was standing water and a heavy mildew smell in the car. Sheehy refused to clean/drain carpet of water. I took it to a detailer and had the detailer vacuum and clean the carpet. Less than a month later, I started experiencing the same issues -- wet carpeting on the floorboard. I took my vehicle to Sheehy Toyota of Fredericksburg on 2/7/2023. Technician told me that the driver side of the sunroof was clogged. Technician claimed that he fixed the clogged drain of the sunroof. Technician suggested that my sunroof got clogged because I have only driven my car 140 miles this month. Not a rational explanation. He recommended that I replace the carpet due to mold concerns. Why would I replace the carpet if there is a strong possibility of having wet carpet every few weeks? Technician insists that wet floor is not coming from any source other than the sunroof. I suspect that my sunroof is defective. I should not have to worry about wet carpet in my car everyday that we experience rainshowers. Sheehy Toyota insists that nothing is wrong with the structural integrity of the sunroof and that external factors are to blame.
Additional Notes:
The sunroof of my 2019 Toyota Avalon is defective. It is available for inspection upon request. My safety, as well as the safety of my passengers, has been put at risk. My problem has been confirmed by Sheehy Toyota of Fredericksburg. No warning lamps or messages to indicate sunroof problem. The driver side of my sunroof keeps clogging. I first took my vehicle to Toyota Sheehy of Fredericksburg on 1/3/2023. Sunroof tray was found to have a buildup of organic detritus, causing drains of sunroof tray to be clogged and allowing rainwater to spill over into interior. Sheehy technician cleared the sunroof tray and drains of organic material. Drains were now flowing properly. Technician claimed that sunroof would not have to be drained for at least two years. There was standing water and a heavy mildew smell in the car. Sheehy refused to clean/drain carpet of water. I took it to a detailer and had the detailer vacuum and clean the carpet. Less than a month later, I started experiencing the same issues -- wet carpeting on the floorboard. I took my vehicle to Sheehy Toyota of Fredericksburg on 2/7/2023. Technician told me that the driver side of the sunroof was clogged. Technician claimed that he fixed the clogged drain of the sunroof. Technician suggested that my sunroof got clogged because I have only driven my car 140 miles this month. Not a rational explanation. He recommended that I replace the carpet due to mold concerns. Why would I replace the carpet if there is a strong possibility of having wet carpet every few weeks? Technician insists that wet floor is not coming from any source other than the sunroof. I suspect that my sunroof is defective. I should not have to worry about wet carpet in my car everyday that we experience rainshowers. Sheehy Toyota insists that nothing is wrong with the structural integrity of the sunroof and that external factors are to blame.
Mfg Campaign: 11505992
Recall Date: Feb 7, 2023
Toyota Motor Corporation
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Blind spot monitor sensors not positioned properly, cause bsm and rcta to have issues dealer said their was a TSB for it but that they couldn't cover it and I need to pay out of pocket to fix a defective safety system
Corrective Action:
Blind spot monitor sensors not positioned properly, cause bsm and rcta to have issues dealer said their was a TSB for it but that they couldn't cover it and I need to pay out of pocket to fix a defective safety system
Additional Notes:
Blind spot monitor sensors not positioned properly, cause bsm and rcta to have issues dealer said their was a TSB for it but that they couldn't cover it and I need to pay out of pocket to fix a defective safety system
Mfg Campaign: 11498149
Recall Date: Dec 19, 2022
Toyota Motor Corporation
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Blind spot monitor sensors not positioned properly, cause bsm and rcta to have issues dealer said their was a TSB for it but that they couldn't cover it and I need to pay out of pocket to fix a defective safety system
Corrective Action:
Blind spot monitor sensors not positioned properly, cause bsm and rcta to have issues dealer said their was a TSB for it but that they couldn't cover it and I need to pay out of pocket to fix a defective safety system
Additional Notes:
Blind spot monitor sensors not positioned properly, cause bsm and rcta to have issues dealer said their was a TSB for it but that they couldn't cover it and I need to pay out of pocket to fix a defective safety system
Mfg Campaign: 11498149
Recall Date: Dec 19, 2022
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On the morning of Sept. 28, 2022, after my wife arrived home from work the previous night, and as I walked past her car, I heard the fuel pump running. The engine was not running, all switches were off and the doors were locked. I retrieved the key fob for the car, unlocked the doors, and entered the car. Upon pushing the start button, the fuel pump shut off, then the engine started. I let it run for one minute then shut the engine off. At this time the fuel pump shut off as well. To my knowledge the fuel pump has not continued to run, after the engine was shut off, since then. There have been 2 NHTSA Campaigns recalling the fuel pumps on these vehicles, # 20V01200 and # 20V68200. When I contacted the dealership where she purchased the Avalon in January 2022 the service adviser stated the fuel pump in her car was replaced Nov. 13, 2020. There may still be a problem with the Denso fuel pumps in these vehicles. If the fuel pump continues to run like this one did, and the fuel level in the tank is not high enough to properly cool the pump, it could possibly overheat and cause a fire. I would suspect this has occurred in more than just this 1 vehicle. To err on the side of safety I believe there should be another recall to replace the fuel pump. If not that, then a recall should be initiated to check the vehicle software for a programming malfunction that would cause the fuel pump to continue to run with the engine shut off.
Corrective Action:
On the morning of Sept. 28, 2022, after my wife arrived home from work the previous night, and as I walked past her car, I heard the fuel pump running. The engine was not running, all switches were off and the doors were locked. I retrieved the key fob for the car, unlocked the doors, and entered the car. Upon pushing the start button, the fuel pump shut off, then the engine started. I let it run for one minute then shut the engine off. At this time the fuel pump shut off as well. To my knowledge the fuel pump has not continued to run, after the engine was shut off, since then. There have been 2 NHTSA Campaigns recalling the fuel pumps on these vehicles, # 20V01200 and # 20V68200. When I contacted the dealership where she purchased the Avalon in January 2022 the service adviser stated the fuel pump in her car was replaced Nov. 13, 2020. There may still be a problem with the Denso fuel pumps in these vehicles. If the fuel pump continues to run like this one did, and the fuel level in the tank is not high enough to properly cool the pump, it could possibly overheat and cause a fire. I would suspect this has occurred in more than just this 1 vehicle. To err on the side of safety I believe there should be another recall to replace the fuel pump. If not that, then a recall should be initiated to check the vehicle software for a programming malfunction that would cause the fuel pump to continue to run with the engine shut off.
Additional Notes:
On the morning of Sept. 28, 2022, after my wife arrived home from work the previous night, and as I walked past her car, I heard the fuel pump running. The engine was not running, all switches were off and the doors were locked. I retrieved the key fob for the car, unlocked the doors, and entered the car. Upon pushing the start button, the fuel pump shut off, then the engine started. I let it run for one minute then shut the engine off. At this time the fuel pump shut off as well. To my knowledge the fuel pump has not continued to run, after the engine was shut off, since then. There have been 2 NHTSA Campaigns recalling the fuel pumps on these vehicles, # 20V01200 and # 20V68200. When I contacted the dealership where she purchased the Avalon in January 2022 the service adviser stated the fuel pump in her car was replaced Nov. 13, 2020. There may still be a problem with the Denso fuel pumps in these vehicles. If the fuel pump continues to run like this one did, and the fuel level in the tank is not high enough to properly cool the pump, it could possibly overheat and cause a fire. I would suspect this has occurred in more than just this 1 vehicle. To err on the side of safety I believe there should be another recall to replace the fuel pump. If not that, then a recall should be initiated to check the vehicle software for a programming malfunction that would cause the fuel pump to continue to run with the engine shut off.
Mfg Campaign: 11487686
Recall Date: Oct 3, 2022
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After starting car, from being parked in parking garage from 8am-5pm, the Pre Collision warning system light turned on. Vehicle currently has 20k miles on the odometer. There are numerous records in the car's onboard history of this device failing during car startup. Drove home, started next day with no incident. System is unreliable. According to the Infotainment system, the car seems to report the failure every few months.
Corrective Action:
After starting car, from being parked in parking garage from 8am-5pm, the Pre Collision warning system light turned on. Vehicle currently has 20k miles on the odometer. There are numerous records in the car's onboard history of this device failing during car startup. Drove home, started next day with no incident. System is unreliable. According to the Infotainment system, the car seems to report the failure every few months.
Additional Notes:
After starting car, from being parked in parking garage from 8am-5pm, the Pre Collision warning system light turned on. Vehicle currently has 20k miles on the odometer. There are numerous records in the car's onboard history of this device failing during car startup. Drove home, started next day with no incident. System is unreliable. According to the Infotainment system, the car seems to report the failure every few months.
Mfg Campaign: 11485006
Recall Date: Sep 17, 2022
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
After starting car, from being parked in parking garage from 8am-5pm, the Pre Collision warning system light turned on. Vehicle currently has 20k miles on the odometer. There are numerous records in the car's onboard history of this device failing during car startup. Drove home, started next day with no incident. System is unreliable. According to the Infotainment system, the car seems to report the failure every few months.
Corrective Action:
After starting car, from being parked in parking garage from 8am-5pm, the Pre Collision warning system light turned on. Vehicle currently has 20k miles on the odometer. There are numerous records in the car's onboard history of this device failing during car startup. Drove home, started next day with no incident. System is unreliable. According to the Infotainment system, the car seems to report the failure every few months.
Additional Notes:
After starting car, from being parked in parking garage from 8am-5pm, the Pre Collision warning system light turned on. Vehicle currently has 20k miles on the odometer. There are numerous records in the car's onboard history of this device failing during car startup. Drove home, started next day with no incident. System is unreliable. According to the Infotainment system, the car seems to report the failure every few months.
Mfg Campaign: 11485006
Recall Date: Sep 17, 2022
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
SEE ATTACHED PDF FILE
Corrective Action:
SEE ATTACHED PDF FILE
Additional Notes:
SEE ATTACHED PDF FILE
Mfg Campaign: 11427262
Recall Date: Jul 31, 2021
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
SEE ATTACHED PDF FILE
Corrective Action:
SEE ATTACHED PDF FILE
Additional Notes:
SEE ATTACHED PDF FILE
Mfg Campaign: 11427262
Recall Date: Jul 31, 2021
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a bad smell coming from the air ducting especially when the AC is set to recycle the cabin air. The smell is so nauseating that you have to roll the windows down while driving down the road or parked. The Toyota dealership charged me $155 +/- to clean the ducting on a less than 2-year-old car with approximately 35,000 mi on it. I'm not sure how long their cleaning service will keep the smell removed. I've owned multiple vehicles in my lifetime and never encountered this problem. This should not be happening on a new vehicle.
Corrective Action:
There is a bad smell coming from the air ducting especially when the AC is set to recycle the cabin air. The smell is so nauseating that you have to roll the windows down while driving down the road or parked. The Toyota dealership charged me $155 +/- to clean the ducting on a less than 2-year-old car with approximately 35,000 mi on it. I'm not sure how long their cleaning service will keep the smell removed. I've owned multiple vehicles in my lifetime and never encountered this problem. This should not be happening on a new vehicle.
Additional Notes:
There is a bad smell coming from the air ducting especially when the AC is set to recycle the cabin air. The smell is so nauseating that you have to roll the windows down while driving down the road or parked. The Toyota dealership charged me $155 +/- to clean the ducting on a less than 2-year-old car with approximately 35,000 mi on it. I'm not sure how long their cleaning service will keep the smell removed. I've owned multiple vehicles in my lifetime and never encountered this problem. This should not be happening on a new vehicle.
Mfg Campaign: 11421426
Recall Date: Jun 18, 2021
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
This incident has happened twice in three years. Hence it is a very rare occurrence. Both times involved the same events. Cruise control was on. I was traveling in the left lane of the interstate highway, approaching an 18-wheel truck which was in the right lane. When I was approximately 50 feet from the rear of the truck, the truck began to enter my lane. I suspect I was in the trucker's blind spot. My car did not sense the truck. The cruise control did not disengage. The brakes did not engage. But the MOST troublesome was that the car did not respond to my pressing on the brake pedal. I had to press 4 or 5 times before the cruise control would disengage and the brakes engage. Since I was traveling approximately 70 mph, the distance between my car and the truck (each time) closed rapidly. In the first instance, the truck tire hit my right front fender. I moved to the shoulder of the road and eventually the car braked. In the second case, I avoided collision by about 10 feet. I use the cruise control frequently and in EVERY other circumstance, the sensors on my car have worked correctly and disengaged the cruise control and I have never had a problem with breaking. I suspect a blind spot in the sensor system but why, only in this situation, does the brake system fail to disengage the cruise control when i press on the brake is a very troublesome mystery to me. Answering question on web page: My safety - life threatening, No dealer consultation, Regular maintenance schedule maintained, No warnings.
Corrective Action:
This incident has happened twice in three years. Hence it is a very rare occurrence. Both times involved the same events. Cruise control was on. I was traveling in the left lane of the interstate highway, approaching an 18-wheel truck which was in the right lane. When I was approximately 50 feet from the rear of the truck, the truck began to enter my lane. I suspect I was in the trucker's blind spot. My car did not sense the truck. The cruise control did not disengage. The brakes did not engage. But the MOST troublesome was that the car did not respond to my pressing on the brake pedal. I had to press 4 or 5 times before the cruise control would disengage and the brakes engage. Since I was traveling approximately 70 mph, the distance between my car and the truck (each time) closed rapidly. In the first instance, the truck tire hit my right front fender. I moved to the shoulder of the road and eventually the car braked. In the second case, I avoided collision by about 10 feet. I use the cruise control frequently and in EVERY other circumstance, the sensors on my car have worked correctly and disengaged the cruise control and I have never had a problem with breaking. I suspect a blind spot in the sensor system but why, only in this situation, does the brake system fail to disengage the cruise control when i press on the brake is a very troublesome mystery to me. Answering question on web page: My safety - life threatening, No dealer consultation, Regular maintenance schedule maintained, No warnings.
Additional Notes:
This incident has happened twice in three years. Hence it is a very rare occurrence. Both times involved the same events. Cruise control was on. I was traveling in the left lane of the interstate highway, approaching an 18-wheel truck which was in the right lane. When I was approximately 50 feet from the rear of the truck, the truck began to enter my lane. I suspect I was in the trucker's blind spot. My car did not sense the truck. The cruise control did not disengage. The brakes did not engage. But the MOST troublesome was that the car did not respond to my pressing on the brake pedal. I had to press 4 or 5 times before the cruise control would disengage and the brakes engage. Since I was traveling approximately 70 mph, the distance between my car and the truck (each time) closed rapidly. In the first instance, the truck tire hit my right front fender. I moved to the shoulder of the road and eventually the car braked. In the second case, I avoided collision by about 10 feet. I use the cruise control frequently and in EVERY other circumstance, the sensors on my car have worked correctly and disengaged the cruise control and I have never had a problem with breaking. I suspect a blind spot in the sensor system but why, only in this situation, does the brake system fail to disengage the cruise control when i press on the brake is a very troublesome mystery to me. Answering question on web page: My safety - life threatening, No dealer consultation, Regular maintenance schedule maintained, No warnings.
Mfg Campaign: 11417486
Recall Date: May 17, 2021
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
This incident has happened twice in three years. Hence it is a very rare occurrence. Both times involved the same events. Cruise control was on. I was traveling in the left lane of the interstate highway, approaching an 18-wheel truck which was in the right lane. When I was approximately 50 feet from the rear of the truck, the truck began to enter my lane. I suspect I was in the trucker's blind spot. My car did not sense the truck. The cruise control did not disengage. The brakes did not engage. But the MOST troublesome was that the car did not respond to my pressing on the brake pedal. I had to press 4 or 5 times before the cruise control would disengage and the brakes engage. Since I was traveling approximately 70 mph, the distance between my car and the truck (each time) closed rapidly. In the first instance, the truck tire hit my right front fender. I moved to the shoulder of the road and eventually the car braked. In the second case, I avoided collision by about 10 feet. I use the cruise control frequently and in EVERY other circumstance, the sensors on my car have worked correctly and disengaged the cruise control and I have never had a problem with breaking. I suspect a blind spot in the sensor system but why, only in this situation, does the brake system fail to disengage the cruise control when i press on the brake is a very troublesome mystery to me. Answering question on web page: My safety - life threatening, No dealer consultation, Regular maintenance schedule maintained, No warnings.
Corrective Action:
This incident has happened twice in three years. Hence it is a very rare occurrence. Both times involved the same events. Cruise control was on. I was traveling in the left lane of the interstate highway, approaching an 18-wheel truck which was in the right lane. When I was approximately 50 feet from the rear of the truck, the truck began to enter my lane. I suspect I was in the trucker's blind spot. My car did not sense the truck. The cruise control did not disengage. The brakes did not engage. But the MOST troublesome was that the car did not respond to my pressing on the brake pedal. I had to press 4 or 5 times before the cruise control would disengage and the brakes engage. Since I was traveling approximately 70 mph, the distance between my car and the truck (each time) closed rapidly. In the first instance, the truck tire hit my right front fender. I moved to the shoulder of the road and eventually the car braked. In the second case, I avoided collision by about 10 feet. I use the cruise control frequently and in EVERY other circumstance, the sensors on my car have worked correctly and disengaged the cruise control and I have never had a problem with breaking. I suspect a blind spot in the sensor system but why, only in this situation, does the brake system fail to disengage the cruise control when i press on the brake is a very troublesome mystery to me. Answering question on web page: My safety - life threatening, No dealer consultation, Regular maintenance schedule maintained, No warnings.
Additional Notes:
This incident has happened twice in three years. Hence it is a very rare occurrence. Both times involved the same events. Cruise control was on. I was traveling in the left lane of the interstate highway, approaching an 18-wheel truck which was in the right lane. When I was approximately 50 feet from the rear of the truck, the truck began to enter my lane. I suspect I was in the trucker's blind spot. My car did not sense the truck. The cruise control did not disengage. The brakes did not engage. But the MOST troublesome was that the car did not respond to my pressing on the brake pedal. I had to press 4 or 5 times before the cruise control would disengage and the brakes engage. Since I was traveling approximately 70 mph, the distance between my car and the truck (each time) closed rapidly. In the first instance, the truck tire hit my right front fender. I moved to the shoulder of the road and eventually the car braked. In the second case, I avoided collision by about 10 feet. I use the cruise control frequently and in EVERY other circumstance, the sensors on my car have worked correctly and disengaged the cruise control and I have never had a problem with breaking. I suspect a blind spot in the sensor system but why, only in this situation, does the brake system fail to disengage the cruise control when i press on the brake is a very troublesome mystery to me. Answering question on web page: My safety - life threatening, No dealer consultation, Regular maintenance schedule maintained, No warnings.
Mfg Campaign: 11417486
Recall Date: May 17, 2021
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
This incident has happened twice in three years. Hence it is a very rare occurrence. Both times involved the same events. Cruise control was on. I was traveling in the left lane of the interstate highway, approaching an 18-wheel truck which was in the right lane. When I was approximately 50 feet from the rear of the truck, the truck began to enter my lane. I suspect I was in the trucker's blind spot. My car did not sense the truck. The cruise control did not disengage. The brakes did not engage. But the MOST troublesome was that the car did not respond to my pressing on the brake pedal. I had to press 4 or 5 times before the cruise control would disengage and the brakes engage. Since I was traveling approximately 70 mph, the distance between my car and the truck (each time) closed rapidly. In the first instance, the truck tire hit my right front fender. I moved to the shoulder of the road and eventually the car braked. In the second case, I avoided collision by about 10 feet. I use the cruise control frequently and in EVERY other circumstance, the sensors on my car have worked correctly and disengaged the cruise control and I have never had a problem with breaking. I suspect a blind spot in the sensor system but why, only in this situation, does the brake system fail to disengage the cruise control when i press on the brake is a very troublesome mystery to me. Answering question on web page: My safety - life threatening, No dealer consultation, Regular maintenance schedule maintained, No warnings.
Corrective Action:
This incident has happened twice in three years. Hence it is a very rare occurrence. Both times involved the same events. Cruise control was on. I was traveling in the left lane of the interstate highway, approaching an 18-wheel truck which was in the right lane. When I was approximately 50 feet from the rear of the truck, the truck began to enter my lane. I suspect I was in the trucker's blind spot. My car did not sense the truck. The cruise control did not disengage. The brakes did not engage. But the MOST troublesome was that the car did not respond to my pressing on the brake pedal. I had to press 4 or 5 times before the cruise control would disengage and the brakes engage. Since I was traveling approximately 70 mph, the distance between my car and the truck (each time) closed rapidly. In the first instance, the truck tire hit my right front fender. I moved to the shoulder of the road and eventually the car braked. In the second case, I avoided collision by about 10 feet. I use the cruise control frequently and in EVERY other circumstance, the sensors on my car have worked correctly and disengaged the cruise control and I have never had a problem with breaking. I suspect a blind spot in the sensor system but why, only in this situation, does the brake system fail to disengage the cruise control when i press on the brake is a very troublesome mystery to me. Answering question on web page: My safety - life threatening, No dealer consultation, Regular maintenance schedule maintained, No warnings.
Additional Notes:
This incident has happened twice in three years. Hence it is a very rare occurrence. Both times involved the same events. Cruise control was on. I was traveling in the left lane of the interstate highway, approaching an 18-wheel truck which was in the right lane. When I was approximately 50 feet from the rear of the truck, the truck began to enter my lane. I suspect I was in the trucker's blind spot. My car did not sense the truck. The cruise control did not disengage. The brakes did not engage. But the MOST troublesome was that the car did not respond to my pressing on the brake pedal. I had to press 4 or 5 times before the cruise control would disengage and the brakes engage. Since I was traveling approximately 70 mph, the distance between my car and the truck (each time) closed rapidly. In the first instance, the truck tire hit my right front fender. I moved to the shoulder of the road and eventually the car braked. In the second case, I avoided collision by about 10 feet. I use the cruise control frequently and in EVERY other circumstance, the sensors on my car have worked correctly and disengaged the cruise control and I have never had a problem with breaking. I suspect a blind spot in the sensor system but why, only in this situation, does the brake system fail to disengage the cruise control when i press on the brake is a very troublesome mystery to me. Answering question on web page: My safety - life threatening, No dealer consultation, Regular maintenance schedule maintained, No warnings.
Mfg Campaign: 11417486
Recall Date: May 17, 2021
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LOW-PRESSURE FUEL PUMP
Corrective Action:
LOW-PRESSURE FUEL PUMP
Additional Notes:
LOW-PRESSURE FUEL PUMP
Mfg Campaign: 11400221
Recall Date: Mar 10, 2021
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY VEHICLE IS EQUIPPED WITH A LOW PRESSURE FUEL PUMP WHICH MAY STOP OPERATING IF THIS WAS TO HAPPEN THE VEHICLE WILL STALL AND NOT BE ABLE TO RESTART AND IF IT HAPPENS WHILE DRIVING ON THE INTERSTATE WHICH I DRIVE 45 MINS ONE WAY TO WORK DAILY THEN THE CAR WILL LOCK UP AND I WONT BE ABLE TO MOVE IT AND COULD CAUSE ACCIDENTS TO WHERE THE VEHICLE COULD EXPLODE AND TOYOTA HAS NO IDEA HOW TO FIX IT AND ITS BEEN SITTING SINCE OCT 2020. I HAVE CONTACTED THEIR CORPORATE OFFICE AND THE DEALERSHIP IN WHICH NEITHER ARE WILLING TO WORK WITH ME IN REGARDS TO PAYMENTS BEING EXEMPT TILL THEY KNOW HOW TO FIX MY CAR. THEY SAID ITS EITHER I WAIT IT OUT TILL THEY KNOW OR TRADE IT IN FOR AN EQUAL TRADE. MY ISSUE HERE IS THE CAR HAS LOST EQUITY IN IT SO THE NEW LOAN WOULD PROBABLY BE UPSIDE DOWN ON THE LTV WHICH IS COSTING ME, THEY PULL MY CREDIT WHICH WOULD MAKE IT GO DOWN, DONT GET ME WRONG ITS LOAN WORTHY BUT WHY SHOULD I HAVE TO GO THRU ALL THIS RED TAPE WHEN THEY ARE THE ONES WHO CAUSED THE ISSUE BY SELLING A LEMON TO CUSTOMERS. WHY DO I HAVE TO CONTINUE TO MAKE PAYMENTS ON A CAR THAT I HAVE ONLY OWNED SINCE MAY 2020 AND HAS BEEN SITTING SINCE OCT THAT I CAN ONLY LOOK AT ...I MEAN HOW LONG DOES ONE HAVE TO PAYOUT WITHOUT GETTING ANYTHING IN RETURN? THIS CANNOT BE LEGAL FOR THEM TO CONTINUE TO CHARGE PEOPLE FOR PRODUCTS THEY CANT USE??? I LOVE THIS AVALON AND IT IS TOP OF THE LINE WITH THE EXTRAS SO I AM COMPLETELY HAPPY WITH IT BUT TOYOTA IS NOT BEING FAIR. THEY HAVE GIVEN ME THE RENTAL CAR SO I DONT LOOSE MY JOB BUT THAT IS SOMETHING THEY SHOULD DO FOR GOD SAKES. AND THAT DOESNT HAVE ANYTHING TO DO AT ALL WITH THE PAYMENTS I HAVE TO PAY ON A CAR I CAN ONLY LOOK AT FOR THE LAST 4 MONTHS...PLEASE HELP ME THANK YOU IN ADVANCE.
Corrective Action:
MY VEHICLE IS EQUIPPED WITH A LOW PRESSURE FUEL PUMP WHICH MAY STOP OPERATING IF THIS WAS TO HAPPEN THE VEHICLE WILL STALL AND NOT BE ABLE TO RESTART AND IF IT HAPPENS WHILE DRIVING ON THE INTERSTATE WHICH I DRIVE 45 MINS ONE WAY TO WORK DAILY THEN THE CAR WILL LOCK UP AND I WONT BE ABLE TO MOVE IT AND COULD CAUSE ACCIDENTS TO WHERE THE VEHICLE COULD EXPLODE AND TOYOTA HAS NO IDEA HOW TO FIX IT AND ITS BEEN SITTING SINCE OCT 2020. I HAVE CONTACTED THEIR CORPORATE OFFICE AND THE DEALERSHIP IN WHICH NEITHER ARE WILLING TO WORK WITH ME IN REGARDS TO PAYMENTS BEING EXEMPT TILL THEY KNOW HOW TO FIX MY CAR. THEY SAID ITS EITHER I WAIT IT OUT TILL THEY KNOW OR TRADE IT IN FOR AN EQUAL TRADE. MY ISSUE HERE IS THE CAR HAS LOST EQUITY IN IT SO THE NEW LOAN WOULD PROBABLY BE UPSIDE DOWN ON THE LTV WHICH IS COSTING ME, THEY PULL MY CREDIT WHICH WOULD MAKE IT GO DOWN, DONT GET ME WRONG ITS LOAN WORTHY BUT WHY SHOULD I HAVE TO GO THRU ALL THIS RED TAPE WHEN THEY ARE THE ONES WHO CAUSED THE ISSUE BY SELLING A LEMON TO CUSTOMERS. WHY DO I HAVE TO CONTINUE TO MAKE PAYMENTS ON A CAR THAT I HAVE ONLY OWNED SINCE MAY 2020 AND HAS BEEN SITTING SINCE OCT THAT I CAN ONLY LOOK AT ...I MEAN HOW LONG DOES ONE HAVE TO PAYOUT WITHOUT GETTING ANYTHING IN RETURN? THIS CANNOT BE LEGAL FOR THEM TO CONTINUE TO CHARGE PEOPLE FOR PRODUCTS THEY CANT USE??? I LOVE THIS AVALON AND IT IS TOP OF THE LINE WITH THE EXTRAS SO I AM COMPLETELY HAPPY WITH IT BUT TOYOTA IS NOT BEING FAIR. THEY HAVE GIVEN ME THE RENTAL CAR SO I DONT LOOSE MY JOB BUT THAT IS SOMETHING THEY SHOULD DO FOR GOD SAKES. AND THAT DOESNT HAVE ANYTHING TO DO AT ALL WITH THE PAYMENTS I HAVE TO PAY ON A CAR I CAN ONLY LOOK AT FOR THE LAST 4 MONTHS...PLEASE HELP ME THANK YOU IN ADVANCE.
Additional Notes:
MY VEHICLE IS EQUIPPED WITH A LOW PRESSURE FUEL PUMP WHICH MAY STOP OPERATING IF THIS WAS TO HAPPEN THE VEHICLE WILL STALL AND NOT BE ABLE TO RESTART AND IF IT HAPPENS WHILE DRIVING ON THE INTERSTATE WHICH I DRIVE 45 MINS ONE WAY TO WORK DAILY THEN THE CAR WILL LOCK UP AND I WONT BE ABLE TO MOVE IT AND COULD CAUSE ACCIDENTS TO WHERE THE VEHICLE COULD EXPLODE AND TOYOTA HAS NO IDEA HOW TO FIX IT AND ITS BEEN SITTING SINCE OCT 2020. I HAVE CONTACTED THEIR CORPORATE OFFICE AND THE DEALERSHIP IN WHICH NEITHER ARE WILLING TO WORK WITH ME IN REGARDS TO PAYMENTS BEING EXEMPT TILL THEY KNOW HOW TO FIX MY CAR. THEY SAID ITS EITHER I WAIT IT OUT TILL THEY KNOW OR TRADE IT IN FOR AN EQUAL TRADE. MY ISSUE HERE IS THE CAR HAS LOST EQUITY IN IT SO THE NEW LOAN WOULD PROBABLY BE UPSIDE DOWN ON THE LTV WHICH IS COSTING ME, THEY PULL MY CREDIT WHICH WOULD MAKE IT GO DOWN, DONT GET ME WRONG ITS LOAN WORTHY BUT WHY SHOULD I HAVE TO GO THRU ALL THIS RED TAPE WHEN THEY ARE THE ONES WHO CAUSED THE ISSUE BY SELLING A LEMON TO CUSTOMERS. WHY DO I HAVE TO CONTINUE TO MAKE PAYMENTS ON A CAR THAT I HAVE ONLY OWNED SINCE MAY 2020 AND HAS BEEN SITTING SINCE OCT THAT I CAN ONLY LOOK AT ...I MEAN HOW LONG DOES ONE HAVE TO PAYOUT WITHOUT GETTING ANYTHING IN RETURN? THIS CANNOT BE LEGAL FOR THEM TO CONTINUE TO CHARGE PEOPLE FOR PRODUCTS THEY CANT USE??? I LOVE THIS AVALON AND IT IS TOP OF THE LINE WITH THE EXTRAS SO I AM COMPLETELY HAPPY WITH IT BUT TOYOTA IS NOT BEING FAIR. THEY HAVE GIVEN ME THE RENTAL CAR SO I DONT LOOSE MY JOB BUT THAT IS SOMETHING THEY SHOULD DO FOR GOD SAKES. AND THAT DOESNT HAVE ANYTHING TO DO AT ALL WITH THE PAYMENTS I HAVE TO PAY ON A CAR I CAN ONLY LOOK AT FOR THE LAST 4 MONTHS...PLEASE HELP ME THANK YOU IN ADVANCE.
Mfg Campaign: 11387823
Recall Date: Jan 13, 2021
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2019 TOYOTA AVALON. THE CONTACT STATED THAT THE DYNAMIC CRUISE CONTROL HAD BECOME INOPERABLE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE DYNAMIC CRUISE CONTROL MALFUNCTIONED AND THE AUTOMATIC EMERGENCY BRAKING ACTIVATED AND THE VEHICLE CAME TO AN ABRUPT STOP. THE CONTACT STATED THAT THE FAILURE WAS WORSE WHILE DRIVING IN INCLEMENT WEATHER. THE VEHICLE WAS TAKEN TO SCOTT CLARK TOYOTA (13052 MARIE GARRIS RD, MATTHEWS, NC 28105) TO BE TEST DRIVEN. WHILE BEING TEST DRIVEN ALONG WITH THE TECHNICIAN, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 TOYOTA AVALON. THE CONTACT STATED THAT THE DYNAMIC CRUISE CONTROL HAD BECOME INOPERABLE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE DYNAMIC CRUISE CONTROL MALFUNCTIONED AND THE AUTOMATIC EMERGENCY BRAKING ACTIVATED AND THE VEHICLE CAME TO AN ABRUPT STOP. THE CONTACT STATED THAT THE FAILURE WAS WORSE WHILE DRIVING IN INCLEMENT WEATHER. THE VEHICLE WAS TAKEN TO SCOTT CLARK TOYOTA (13052 MARIE GARRIS RD, MATTHEWS, NC 28105) TO BE TEST DRIVEN. WHILE BEING TEST DRIVEN ALONG WITH THE TECHNICIAN, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 TOYOTA AVALON. THE CONTACT STATED THAT THE DYNAMIC CRUISE CONTROL HAD BECOME INOPERABLE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE DYNAMIC CRUISE CONTROL MALFUNCTIONED AND THE AUTOMATIC EMERGENCY BRAKING ACTIVATED AND THE VEHICLE CAME TO AN ABRUPT STOP. THE CONTACT STATED THAT THE FAILURE WAS WORSE WHILE DRIVING IN INCLEMENT WEATHER. THE VEHICLE WAS TAKEN TO SCOTT CLARK TOYOTA (13052 MARIE GARRIS RD, MATTHEWS, NC 28105) TO BE TEST DRIVEN. WHILE BEING TEST DRIVEN ALONG WITH THE TECHNICIAN, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Mfg Campaign: 11384521
Recall Date: Dec 22, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
AFTER SEEING A NEWS REPORT ABOUT A FUEL PUMP RECALL IN TOYOTA AVALONS, I CHECKED MY VIN ON THE NHTSA WEBSITE AND, INDEED, MY VEHICLE IS INCLUDED IN THE RECALL. I IMMEDIATELY CONTACTED MY SALESPERSON AT THE TOYOTA DEALERSHIP AND ASKED HIM TO CHECK ON THE RECALL RESOLUTION. HE RESPONDED THAT THERE WAS NO REMEDY AVAILABLE YET. SINCE THE RECALL OCCURRED IN JANUARY 2020, IT IS UNACCEPTABLE THAT THERE IS NO REMEDY YET. I HAVE NEVER RECEIVED ANY DOCUMENTATION OR CORRESPONDENCE FROM TOYOTA REGARDING THIS RECALL. I AM A SENIOR CITIZEN WITH IMPAIRED HEALTH WHO LIVES ALONE. IT IS CRITICAL THAT I HAVE A SAFE VEHICLE TO DRIVE TO MY FREQUENT MEDICAL APPOINTMENTS. THAT IS WHY I PURCHASED THIS VEHICLE IN THE FIRST PLACE. I DO HAVE TO DRIVE ON HIGHWAYS IN ORDER TO GET TO THESE APPOINTMENTS AND THIS RECALL MAKES ME VERY ANXIOUS!
Corrective Action:
AFTER SEEING A NEWS REPORT ABOUT A FUEL PUMP RECALL IN TOYOTA AVALONS, I CHECKED MY VIN ON THE NHTSA WEBSITE AND, INDEED, MY VEHICLE IS INCLUDED IN THE RECALL. I IMMEDIATELY CONTACTED MY SALESPERSON AT THE TOYOTA DEALERSHIP AND ASKED HIM TO CHECK ON THE RECALL RESOLUTION. HE RESPONDED THAT THERE WAS NO REMEDY AVAILABLE YET. SINCE THE RECALL OCCURRED IN JANUARY 2020, IT IS UNACCEPTABLE THAT THERE IS NO REMEDY YET. I HAVE NEVER RECEIVED ANY DOCUMENTATION OR CORRESPONDENCE FROM TOYOTA REGARDING THIS RECALL. I AM A SENIOR CITIZEN WITH IMPAIRED HEALTH WHO LIVES ALONE. IT IS CRITICAL THAT I HAVE A SAFE VEHICLE TO DRIVE TO MY FREQUENT MEDICAL APPOINTMENTS. THAT IS WHY I PURCHASED THIS VEHICLE IN THE FIRST PLACE. I DO HAVE TO DRIVE ON HIGHWAYS IN ORDER TO GET TO THESE APPOINTMENTS AND THIS RECALL MAKES ME VERY ANXIOUS!
Additional Notes:
AFTER SEEING A NEWS REPORT ABOUT A FUEL PUMP RECALL IN TOYOTA AVALONS, I CHECKED MY VIN ON THE NHTSA WEBSITE AND, INDEED, MY VEHICLE IS INCLUDED IN THE RECALL. I IMMEDIATELY CONTACTED MY SALESPERSON AT THE TOYOTA DEALERSHIP AND ASKED HIM TO CHECK ON THE RECALL RESOLUTION. HE RESPONDED THAT THERE WAS NO REMEDY AVAILABLE YET. SINCE THE RECALL OCCURRED IN JANUARY 2020, IT IS UNACCEPTABLE THAT THERE IS NO REMEDY YET. I HAVE NEVER RECEIVED ANY DOCUMENTATION OR CORRESPONDENCE FROM TOYOTA REGARDING THIS RECALL. I AM A SENIOR CITIZEN WITH IMPAIRED HEALTH WHO LIVES ALONE. IT IS CRITICAL THAT I HAVE A SAFE VEHICLE TO DRIVE TO MY FREQUENT MEDICAL APPOINTMENTS. THAT IS WHY I PURCHASED THIS VEHICLE IN THE FIRST PLACE. I DO HAVE TO DRIVE ON HIGHWAYS IN ORDER TO GET TO THESE APPOINTMENTS AND THIS RECALL MAKES ME VERY ANXIOUS!
Mfg Campaign: 11375061
Recall Date: Nov 17, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED WHILE TURNING INTO HER NEIGHBORS DRIVEWAY, WHEN THE VEHICLE BEGAN TO STALL AND THEN ACCELERATED FORWARD. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE NEIGHBORS METAL FENCE. THE CONTACT STATED AN UNKNOWN RED SIGN WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO REPAIR FACILITY AND HAD COSMETIC REPAIRS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,240.
Corrective Action:
TL* THE CONTACT OWNS A 2019 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED WHILE TURNING INTO HER NEIGHBORS DRIVEWAY, WHEN THE VEHICLE BEGAN TO STALL AND THEN ACCELERATED FORWARD. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE NEIGHBORS METAL FENCE. THE CONTACT STATED AN UNKNOWN RED SIGN WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO REPAIR FACILITY AND HAD COSMETIC REPAIRS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,240.
Additional Notes:
TL* THE CONTACT OWNS A 2019 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED WHILE TURNING INTO HER NEIGHBORS DRIVEWAY, WHEN THE VEHICLE BEGAN TO STALL AND THEN ACCELERATED FORWARD. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE NEIGHBORS METAL FENCE. THE CONTACT STATED AN UNKNOWN RED SIGN WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO REPAIR FACILITY AND HAD COSMETIC REPAIRS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,240.
Mfg Campaign: 11367055
Recall Date: Oct 29, 2020
Toyota Motor Corporation
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2019 TOYOTA AVALON. THE CONTACT STATED THAT THE FRONT AND REAR WINDSHIELDS WERE CLOUDY. THE CONTACT ATTEMPTED TO CLEAN THE WINDSHIELDS HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO HOSELTON CHEVROLET (909 FAIRPORT RD, EAST ROCHESTER, NY 14445) WHERE IT WAS INSPECTED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 TOYOTA AVALON. THE CONTACT STATED THAT THE FRONT AND REAR WINDSHIELDS WERE CLOUDY. THE CONTACT ATTEMPTED TO CLEAN THE WINDSHIELDS HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO HOSELTON CHEVROLET (909 FAIRPORT RD, EAST ROCHESTER, NY 14445) WHERE IT WAS INSPECTED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 TOYOTA AVALON. THE CONTACT STATED THAT THE FRONT AND REAR WINDSHIELDS WERE CLOUDY. THE CONTACT ATTEMPTED TO CLEAN THE WINDSHIELDS HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO HOSELTON CHEVROLET (909 FAIRPORT RD, EAST ROCHESTER, NY 14445) WHERE IT WAS INSPECTED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Mfg Campaign: 11363252
Recall Date: Oct 7, 2020
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
WHEN STARTING THE CAR AND PROCEEDING TO ACCELERATE THE CAR STALLS. THERE HAVE BEEN SEVERAL INCIDENTS WHERE THE CAR HAS DONE THIS (EACH TIME BEING TAKEN TO SERVICE AT TOYOTA). ONE IN PARTICULAR ALMOST BEING HIT BY A TRUCK WHEN GOING FROM A RED LIGHT TO GREEN LIGHT.ANOTHER ONE TURNING OUT OF A PARKING LOT AND HAVING TO MAKE SURE THERE WAS ABSOLUTELY NO CARS COMING MY DIRECTION IN FEAR OF BEING HIT WHILE TURNING AND CAR STALLING. THESE ISSUES HAVE BEEN TOO MANY SINCE I HAVE PURCHASED THE CAR. THIS MATTER HAS BEEN TAKEN UP TO CUSTOMER RELATIONS AND REVIEWING HOW MANY TIMES I HAVE TAKEN THIS VEHICLE IN THEY CONTINUE TO TELL ME THAT THEY HAVE NOT FAILED TO REPAIR MY CAR. I HAVE CONTINUED TO TAKE THE CAR TO BE SERVICED AND DIAGNOSTIC COMES UP WITH NO PROBLEMS IN THE COMPUTER SYSTEM. *I ALSO HAVE VIDEOS AND ALL OF MY SERVICE INVOICES REGARDING THE STALLING ISSUE THAT HAS YET TO BE CORRECTED.*
Corrective Action:
WHEN STARTING THE CAR AND PROCEEDING TO ACCELERATE THE CAR STALLS. THERE HAVE BEEN SEVERAL INCIDENTS WHERE THE CAR HAS DONE THIS (EACH TIME BEING TAKEN TO SERVICE AT TOYOTA). ONE IN PARTICULAR ALMOST BEING HIT BY A TRUCK WHEN GOING FROM A RED LIGHT TO GREEN LIGHT.ANOTHER ONE TURNING OUT OF A PARKING LOT AND HAVING TO MAKE SURE THERE WAS ABSOLUTELY NO CARS COMING MY DIRECTION IN FEAR OF BEING HIT WHILE TURNING AND CAR STALLING. THESE ISSUES HAVE BEEN TOO MANY SINCE I HAVE PURCHASED THE CAR. THIS MATTER HAS BEEN TAKEN UP TO CUSTOMER RELATIONS AND REVIEWING HOW MANY TIMES I HAVE TAKEN THIS VEHICLE IN THEY CONTINUE TO TELL ME THAT THEY HAVE NOT FAILED TO REPAIR MY CAR. I HAVE CONTINUED TO TAKE THE CAR TO BE SERVICED AND DIAGNOSTIC COMES UP WITH NO PROBLEMS IN THE COMPUTER SYSTEM. *I ALSO HAVE VIDEOS AND ALL OF MY SERVICE INVOICES REGARDING THE STALLING ISSUE THAT HAS YET TO BE CORRECTED.*
Additional Notes:
WHEN STARTING THE CAR AND PROCEEDING TO ACCELERATE THE CAR STALLS. THERE HAVE BEEN SEVERAL INCIDENTS WHERE THE CAR HAS DONE THIS (EACH TIME BEING TAKEN TO SERVICE AT TOYOTA). ONE IN PARTICULAR ALMOST BEING HIT BY A TRUCK WHEN GOING FROM A RED LIGHT TO GREEN LIGHT.ANOTHER ONE TURNING OUT OF A PARKING LOT AND HAVING TO MAKE SURE THERE WAS ABSOLUTELY NO CARS COMING MY DIRECTION IN FEAR OF BEING HIT WHILE TURNING AND CAR STALLING. THESE ISSUES HAVE BEEN TOO MANY SINCE I HAVE PURCHASED THE CAR. THIS MATTER HAS BEEN TAKEN UP TO CUSTOMER RELATIONS AND REVIEWING HOW MANY TIMES I HAVE TAKEN THIS VEHICLE IN THEY CONTINUE TO TELL ME THAT THEY HAVE NOT FAILED TO REPAIR MY CAR. I HAVE CONTINUED TO TAKE THE CAR TO BE SERVICED AND DIAGNOSTIC COMES UP WITH NO PROBLEMS IN THE COMPUTER SYSTEM. *I ALSO HAVE VIDEOS AND ALL OF MY SERVICE INVOICES REGARDING THE STALLING ISSUE THAT HAS YET TO BE CORRECTED.*
Mfg Campaign: 11338968
Recall Date: Jul 13, 2020
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN STARTING THE CAR AND PROCEEDING TO ACCELERATE THE CAR STALLS. THERE HAVE BEEN SEVERAL INCIDENTS WHERE THE CAR HAS DONE THIS (EACH TIME BEING TAKEN TO SERVICE AT TOYOTA). ONE IN PARTICULAR ALMOST BEING HIT BY A TRUCK WHEN GOING FROM A RED LIGHT TO GREEN LIGHT.ANOTHER ONE TURNING OUT OF A PARKING LOT AND HAVING TO MAKE SURE THERE WAS ABSOLUTELY NO CARS COMING MY DIRECTION IN FEAR OF BEING HIT WHILE TURNING AND CAR STALLING. THESE ISSUES HAVE BEEN TOO MANY SINCE I HAVE PURCHASED THE CAR. THIS MATTER HAS BEEN TAKEN UP TO CUSTOMER RELATIONS AND REVIEWING HOW MANY TIMES I HAVE TAKEN THIS VEHICLE IN THEY CONTINUE TO TELL ME THAT THEY HAVE NOT FAILED TO REPAIR MY CAR. I HAVE CONTINUED TO TAKE THE CAR TO BE SERVICED AND DIAGNOSTIC COMES UP WITH NO PROBLEMS IN THE COMPUTER SYSTEM. *I ALSO HAVE VIDEOS AND ALL OF MY SERVICE INVOICES REGARDING THE STALLING ISSUE THAT HAS YET TO BE CORRECTED.*
Corrective Action:
WHEN STARTING THE CAR AND PROCEEDING TO ACCELERATE THE CAR STALLS. THERE HAVE BEEN SEVERAL INCIDENTS WHERE THE CAR HAS DONE THIS (EACH TIME BEING TAKEN TO SERVICE AT TOYOTA). ONE IN PARTICULAR ALMOST BEING HIT BY A TRUCK WHEN GOING FROM A RED LIGHT TO GREEN LIGHT.ANOTHER ONE TURNING OUT OF A PARKING LOT AND HAVING TO MAKE SURE THERE WAS ABSOLUTELY NO CARS COMING MY DIRECTION IN FEAR OF BEING HIT WHILE TURNING AND CAR STALLING. THESE ISSUES HAVE BEEN TOO MANY SINCE I HAVE PURCHASED THE CAR. THIS MATTER HAS BEEN TAKEN UP TO CUSTOMER RELATIONS AND REVIEWING HOW MANY TIMES I HAVE TAKEN THIS VEHICLE IN THEY CONTINUE TO TELL ME THAT THEY HAVE NOT FAILED TO REPAIR MY CAR. I HAVE CONTINUED TO TAKE THE CAR TO BE SERVICED AND DIAGNOSTIC COMES UP WITH NO PROBLEMS IN THE COMPUTER SYSTEM. *I ALSO HAVE VIDEOS AND ALL OF MY SERVICE INVOICES REGARDING THE STALLING ISSUE THAT HAS YET TO BE CORRECTED.*
Additional Notes:
WHEN STARTING THE CAR AND PROCEEDING TO ACCELERATE THE CAR STALLS. THERE HAVE BEEN SEVERAL INCIDENTS WHERE THE CAR HAS DONE THIS (EACH TIME BEING TAKEN TO SERVICE AT TOYOTA). ONE IN PARTICULAR ALMOST BEING HIT BY A TRUCK WHEN GOING FROM A RED LIGHT TO GREEN LIGHT.ANOTHER ONE TURNING OUT OF A PARKING LOT AND HAVING TO MAKE SURE THERE WAS ABSOLUTELY NO CARS COMING MY DIRECTION IN FEAR OF BEING HIT WHILE TURNING AND CAR STALLING. THESE ISSUES HAVE BEEN TOO MANY SINCE I HAVE PURCHASED THE CAR. THIS MATTER HAS BEEN TAKEN UP TO CUSTOMER RELATIONS AND REVIEWING HOW MANY TIMES I HAVE TAKEN THIS VEHICLE IN THEY CONTINUE TO TELL ME THAT THEY HAVE NOT FAILED TO REPAIR MY CAR. I HAVE CONTINUED TO TAKE THE CAR TO BE SERVICED AND DIAGNOSTIC COMES UP WITH NO PROBLEMS IN THE COMPUTER SYSTEM. *I ALSO HAVE VIDEOS AND ALL OF MY SERVICE INVOICES REGARDING THE STALLING ISSUE THAT HAS YET TO BE CORRECTED.*
Mfg Campaign: 11338968
Recall Date: Jul 13, 2020
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