TOYOTA CAMRY 2021

Complete listing of complaints and recalls for this vehicle

147
Complaints
2
Recalls

Complaints & Recalls

147 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 23V865000 SAFETY RECALL
999.9K Vehicles Affected
Recall Date: Dec 20, 2023
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Potential Risk:
An air bag that does not deploy during a crash increases the risk of injury.
FREE Recall Solution:
Dealers will inspect and replace the sensor as necessary, free of charge. Owner letters were mailed October 31, 2024. This is a phased recall. The next phase is anticipated in June 2025. Multiple phases are planned through 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 23TA15, 23LA03
Notice Date: Oct 31, 2024
Recall Date: Dec 20, 2023

Consumer Complaints

147 Complaints
Toyota Motor Corporation
Campaign: 11529446 Other
Jun 28, 2023
Defect Description:

VISIBILITY

Potential Consequences:

The contact owns a 2021 Toyota Camry. The contact stated that the driver’s side sideview mirror assembly had melted. The vehicle was taken to the dealer and the dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 15,000.

Corrective Action:

The contact owns a 2021 Toyota Camry. The contact stated that the driver’s side sideview mirror assembly had melted. The vehicle was taken to the dealer and the dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 15,000.

Additional Notes:

The contact owns a 2021 Toyota Camry. The contact stated that the driver’s side sideview mirror assembly had melted. The vehicle was taken to the dealer and the dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 15,000.

Manufacturer: TOYOTA
Mfg Campaign: 11529446
Notice Date: Jun 28, 2023
Recall Date: Jun 28, 2023
Toyota Motor Corporation
Campaign: 11526424 Other
Jun 11, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My 2021 Camry XLE Hybrid spontaneously developed a crack in the windshield. It reaches from the top edge on the passenger side and extends around the area of the mirror attachment towards the driver side. It is approximately 20 inches in length. There was no impact, nothing hit the windshield and there are no signs of any damage. It happened while the car was in my garage while i was away traveling.

Corrective Action:

My 2021 Camry XLE Hybrid spontaneously developed a crack in the windshield. It reaches from the top edge on the passenger side and extends around the area of the mirror attachment towards the driver side. It is approximately 20 inches in length. There was no impact, nothing hit the windshield and there are no signs of any damage. It happened while the car was in my garage while i was away traveling.

Additional Notes:

My 2021 Camry XLE Hybrid spontaneously developed a crack in the windshield. It reaches from the top edge on the passenger side and extends around the area of the mirror attachment towards the driver side. It is approximately 20 inches in length. There was no impact, nothing hit the windshield and there are no signs of any damage. It happened while the car was in my garage while i was away traveling.

Manufacturer: TOYOTA
Mfg Campaign: 11526424
Notice Date: Jun 11, 2023
Recall Date: Jun 11, 2023
Toyota Motor Corporation
Campaign: 11502569 Other
1 Vehicles Affected
Jan 19, 2023
Defect Description:

AIR BAGS

Potential Consequences:

The contact owns a 2021 Toyota Camry. The contact stated that while driving approximately 45 mph, the brakes were activated but, it was T- boned by an unknown van and pushed across three lanes of traffic. There were no warning indicator lights illuminated. The air bags did not deploy. The contact sustained injuries to his arm, back, and neck. Medical attention was provided. A police report was filed. There was no reported fire. The vehicle was towed to a collision center. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified about the failure. The approximate failure mileage was 35,000.

Corrective Action:

The contact owns a 2021 Toyota Camry. The contact stated that while driving approximately 45 mph, the brakes were activated but, it was T- boned by an unknown van and pushed across three lanes of traffic. There were no warning indicator lights illuminated. The air bags did not deploy. The contact sustained injuries to his arm, back, and neck. Medical attention was provided. A police report was filed. There was no reported fire. The vehicle was towed to a collision center. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified about the failure. The approximate failure mileage was 35,000.

Additional Notes:

The contact owns a 2021 Toyota Camry. The contact stated that while driving approximately 45 mph, the brakes were activated but, it was T- boned by an unknown van and pushed across three lanes of traffic. There were no warning indicator lights illuminated. The air bags did not deploy. The contact sustained injuries to his arm, back, and neck. Medical attention was provided. A police report was filed. There was no reported fire. The vehicle was towed to a collision center. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified about the failure. The approximate failure mileage was 35,000.

Manufacturer: TOYOTA
Mfg Campaign: 11502569
Notice Date: Jan 19, 2023
Recall Date: Jan 19, 2023
Toyota Motor Corporation
Campaign: 11500510 Other
Jan 6, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

A portion of the car's hood closest to the windshield is angled downward, which reflects the sun into the driver's eyes. When driving south mid-day, the sun hits this part of the hood and the driver gets a blinding reflection. It's not just when facing the sun directly. When driving toward the sun, as the road bends about 20 degrees one way or the other from head-on the sun's reflection remains, simply moving to another spot on the hood's angled portion.

Corrective Action:

A portion of the car's hood closest to the windshield is angled downward, which reflects the sun into the driver's eyes. When driving south mid-day, the sun hits this part of the hood and the driver gets a blinding reflection. It's not just when facing the sun directly. When driving toward the sun, as the road bends about 20 degrees one way or the other from head-on the sun's reflection remains, simply moving to another spot on the hood's angled portion.

Additional Notes:

A portion of the car's hood closest to the windshield is angled downward, which reflects the sun into the driver's eyes. When driving south mid-day, the sun hits this part of the hood and the driver gets a blinding reflection. It's not just when facing the sun directly. When driving toward the sun, as the road bends about 20 degrees one way or the other from head-on the sun's reflection remains, simply moving to another spot on the hood's angled portion.

Manufacturer: TOYOTA
Mfg Campaign: 11500510
Notice Date: Jan 6, 2023
Recall Date: Jan 6, 2023
Toyota Motor Corporation
Campaign: 11499476 Other
Dec 30, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

My car had parts eaten by rodents. Practically parts of the car are made from rodent food. The car also lacks a protection system against animals getting in the car. All systems started failing.

Corrective Action:

My car had parts eaten by rodents. Practically parts of the car are made from rodent food. The car also lacks a protection system against animals getting in the car. All systems started failing.

Additional Notes:

My car had parts eaten by rodents. Practically parts of the car are made from rodent food. The car also lacks a protection system against animals getting in the car. All systems started failing.

Manufacturer: TOYOTA
Mfg Campaign: 11499476
Notice Date: Dec 30, 2022
Recall Date: Dec 30, 2022
Toyota Motor Corporation
Campaign: 11499476 Other
Dec 30, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My car had parts eaten by rodents. Practically parts of the car are made from rodent food. The car also lacks a protection system against animals getting in the car. All systems started failing.

Corrective Action:

My car had parts eaten by rodents. Practically parts of the car are made from rodent food. The car also lacks a protection system against animals getting in the car. All systems started failing.

Additional Notes:

My car had parts eaten by rodents. Practically parts of the car are made from rodent food. The car also lacks a protection system against animals getting in the car. All systems started failing.

Manufacturer: TOYOTA
Mfg Campaign: 11499476
Notice Date: Dec 30, 2022
Recall Date: Dec 30, 2022
Toyota Motor Corporation
Campaign: 11499476 Other
Dec 30, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

My car had parts eaten by rodents. Practically parts of the car are made from rodent food. The car also lacks a protection system against animals getting in the car. All systems started failing.

Corrective Action:

My car had parts eaten by rodents. Practically parts of the car are made from rodent food. The car also lacks a protection system against animals getting in the car. All systems started failing.

Additional Notes:

My car had parts eaten by rodents. Practically parts of the car are made from rodent food. The car also lacks a protection system against animals getting in the car. All systems started failing.

Manufacturer: TOYOTA
Mfg Campaign: 11499476
Notice Date: Dec 30, 2022
Recall Date: Dec 30, 2022
Toyota Motor Corporation
Campaign: 11493658 Other
Nov 15, 2022
Defect Description:

STEERING

Potential Consequences:

Steering lock ecu and break away bolts.

Corrective Action:

Steering lock ecu and break away bolts.

Additional Notes:

Steering lock ecu and break away bolts.

Manufacturer: TOYOTA
Mfg Campaign: 11493658
Notice Date: Nov 15, 2022
Recall Date: Nov 15, 2022
Toyota Motor Corporation
Campaign: 11491163 Other
3 Vehicles Affected
Oct 27, 2022
Defect Description:

AIR BAGS

Potential Consequences:

The contact owned a 2021 Toyota Camry. The contact stated while driving at 35 MPH another vehicle struck the front passenger side of the contact vehicle and the air bags did not deploy. After the crash, an indicator for the air bags was defective. A dealer was contacted. The contact, the wife, and the daughter where severely injured and sought medical attention. The vehicle was towed and was deemed a total loss. A police report was filed. The manufacturer was contacted, and a case was filed. The failure mileage was not unavailable.

Corrective Action:

The contact owned a 2021 Toyota Camry. The contact stated while driving at 35 MPH another vehicle struck the front passenger side of the contact vehicle and the air bags did not deploy. After the crash, an indicator for the air bags was defective. A dealer was contacted. The contact, the wife, and the daughter where severely injured and sought medical attention. The vehicle was towed and was deemed a total loss. A police report was filed. The manufacturer was contacted, and a case was filed. The failure mileage was not unavailable.

Additional Notes:

The contact owned a 2021 Toyota Camry. The contact stated while driving at 35 MPH another vehicle struck the front passenger side of the contact vehicle and the air bags did not deploy. After the crash, an indicator for the air bags was defective. A dealer was contacted. The contact, the wife, and the daughter where severely injured and sought medical attention. The vehicle was towed and was deemed a total loss. A police report was filed. The manufacturer was contacted, and a case was filed. The failure mileage was not unavailable.

Manufacturer: TOYOTA
Mfg Campaign: 11491163
Notice Date: Oct 27, 2022
Recall Date: Oct 27, 2022
Toyota Motor Corporation
Campaign: 11489343 Other
Oct 14, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

I own 2021 Toyota Camry SE. Today, I accidentally took reverse with parking brake engaged and it still moved, I realized this immediately and disengaged it. To check, I put gear in "Drive" and engaged the parking brake, the vehicle still moved even though it shouldn't.

Corrective Action:

I own 2021 Toyota Camry SE. Today, I accidentally took reverse with parking brake engaged and it still moved, I realized this immediately and disengaged it. To check, I put gear in "Drive" and engaged the parking brake, the vehicle still moved even though it shouldn't.

Additional Notes:

I own 2021 Toyota Camry SE. Today, I accidentally took reverse with parking brake engaged and it still moved, I realized this immediately and disengaged it. To check, I put gear in "Drive" and engaged the parking brake, the vehicle still moved even though it shouldn't.

Manufacturer: TOYOTA
Mfg Campaign: 11489343
Notice Date: Oct 14, 2022
Recall Date: Oct 14, 2022
Toyota Motor Corporation
Campaign: 11489019 Other
Oct 12, 2022
Defect Description:

AIR BAGS

Potential Consequences:

Failed Deployment of AirBag during collision on drivers side of car.

Corrective Action:

Failed Deployment of AirBag during collision on drivers side of car.

Additional Notes:

Failed Deployment of AirBag during collision on drivers side of car.

Manufacturer: TOYOTA
Mfg Campaign: 11489019
Notice Date: Oct 12, 2022
Recall Date: Oct 12, 2022
Toyota Motor Corporation
Campaign: 11481552 Other
Aug 27, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Check engine light on. When I put my 2021 Toyota Camry in drive car jerks and check engine light goes on. Happened today.

Corrective Action:

Check engine light on. When I put my 2021 Toyota Camry in drive car jerks and check engine light goes on. Happened today.

Additional Notes:

Check engine light on. When I put my 2021 Toyota Camry in drive car jerks and check engine light goes on. Happened today.

Manufacturer: TOYOTA
Mfg Campaign: 11481552
Notice Date: Aug 27, 2022
Recall Date: Aug 27, 2022
Toyota Motor Corporation
Campaign: 11481141 Other
Aug 25, 2022
Defect Description:

VISIBILITY:WINDSHIELD

Potential Consequences:

Got in my car one morning and noticed about 8 in crack in my windshield and by the next day it went straight across the middle of windshield blocking my proper view. Nothing hit my windshield. No to all the other questions.

Corrective Action:

Got in my car one morning and noticed about 8 in crack in my windshield and by the next day it went straight across the middle of windshield blocking my proper view. Nothing hit my windshield. No to all the other questions.

Additional Notes:

Got in my car one morning and noticed about 8 in crack in my windshield and by the next day it went straight across the middle of windshield blocking my proper view. Nothing hit my windshield. No to all the other questions.

Manufacturer: TOYOTA
Mfg Campaign: 11481141
Notice Date: Aug 25, 2022
Recall Date: Aug 25, 2022
Toyota Motor Corporation
Campaign: 11481215 Other
Aug 25, 2022
Defect Description:

WHEELS

Potential Consequences:

driver side front Tire damaged 04/08/2021 bought new one. Second tire damaged on 05/22/2022 bought new one. third tire damaged on 08/24/2022. Luckly all incidents were on low speed. Toyota customer service told me to contact tire manufacturer. firestone said its car rim design.

Corrective Action:

driver side front Tire damaged 04/08/2021 bought new one. Second tire damaged on 05/22/2022 bought new one. third tire damaged on 08/24/2022. Luckly all incidents were on low speed. Toyota customer service told me to contact tire manufacturer. firestone said its car rim design.

Additional Notes:

driver side front Tire damaged 04/08/2021 bought new one. Second tire damaged on 05/22/2022 bought new one. third tire damaged on 08/24/2022. Luckly all incidents were on low speed. Toyota customer service told me to contact tire manufacturer. firestone said its car rim design.

Manufacturer: TOYOTA
Mfg Campaign: 11481215
Notice Date: Aug 25, 2022
Recall Date: Aug 25, 2022
Toyota Motor Corporation
Campaign: 11474613 Other
Jul 18, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Glass of sunroof exploded while driving at 60 mph, without external impact. Likely related to heat (about 95F at time of incident). If I did not have the inner plastic roof closed glass pieces would have fallen into the passenger area. The loud bang of the glass breaking was very startling and could have easily caused an unsafe reaction

Corrective Action:

Glass of sunroof exploded while driving at 60 mph, without external impact. Likely related to heat (about 95F at time of incident). If I did not have the inner plastic roof closed glass pieces would have fallen into the passenger area. The loud bang of the glass breaking was very startling and could have easily caused an unsafe reaction

Additional Notes:

Glass of sunroof exploded while driving at 60 mph, without external impact. Likely related to heat (about 95F at time of incident). If I did not have the inner plastic roof closed glass pieces would have fallen into the passenger area. The loud bang of the glass breaking was very startling and could have easily caused an unsafe reaction

Manufacturer: TOYOTA
Mfg Campaign: 11474613
Notice Date: Jul 18, 2022
Recall Date: Jul 18, 2022
Toyota Motor Corporation
Campaign: 11470895 Other
Jun 24, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

A couple Monday’s ago, I was backing my 2021 Camry LE out of the driveway when I felt the car lurch and continue in reverse until I crashed into a car down the street. I have literally backed out of that driveway thousands of time since 2006, hundreds of times with the Camry LE, and several times since the accident. I have never had this experience. While I cannot dismiss that I might have hit the accelerator, the backing out of the driveway usually requires that I ride the brake into the street, especially since I am right off the corner where cars tend to cut around quickly. (Initial estimate attached)

Corrective Action:

A couple Monday’s ago, I was backing my 2021 Camry LE out of the driveway when I felt the car lurch and continue in reverse until I crashed into a car down the street. I have literally backed out of that driveway thousands of time since 2006, hundreds of times with the Camry LE, and several times since the accident. I have never had this experience. While I cannot dismiss that I might have hit the accelerator, the backing out of the driveway usually requires that I ride the brake into the street, especially since I am right off the corner where cars tend to cut around quickly. (Initial estimate attached)

Additional Notes:

A couple Monday’s ago, I was backing my 2021 Camry LE out of the driveway when I felt the car lurch and continue in reverse until I crashed into a car down the street. I have literally backed out of that driveway thousands of time since 2006, hundreds of times with the Camry LE, and several times since the accident. I have never had this experience. While I cannot dismiss that I might have hit the accelerator, the backing out of the driveway usually requires that I ride the brake into the street, especially since I am right off the corner where cars tend to cut around quickly. (Initial estimate attached)

Manufacturer: TOYOTA
Mfg Campaign: 11470895
Notice Date: Jun 24, 2022
Recall Date: Jun 24, 2022
Toyota Motor Corporation
Campaign: 11470895 Other
Jun 24, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

A couple Monday’s ago, I was backing my 2021 Camry LE out of the driveway when I felt the car lurch and continue in reverse until I crashed into a car down the street. I have literally backed out of that driveway thousands of time since 2006, hundreds of times with the Camry LE, and several times since the accident. I have never had this experience. While I cannot dismiss that I might have hit the accelerator, the backing out of the driveway usually requires that I ride the brake into the street, especially since I am right off the corner where cars tend to cut around quickly. (Initial estimate attached)

Corrective Action:

A couple Monday’s ago, I was backing my 2021 Camry LE out of the driveway when I felt the car lurch and continue in reverse until I crashed into a car down the street. I have literally backed out of that driveway thousands of time since 2006, hundreds of times with the Camry LE, and several times since the accident. I have never had this experience. While I cannot dismiss that I might have hit the accelerator, the backing out of the driveway usually requires that I ride the brake into the street, especially since I am right off the corner where cars tend to cut around quickly. (Initial estimate attached)

Additional Notes:

A couple Monday’s ago, I was backing my 2021 Camry LE out of the driveway when I felt the car lurch and continue in reverse until I crashed into a car down the street. I have literally backed out of that driveway thousands of time since 2006, hundreds of times with the Camry LE, and several times since the accident. I have never had this experience. While I cannot dismiss that I might have hit the accelerator, the backing out of the driveway usually requires that I ride the brake into the street, especially since I am right off the corner where cars tend to cut around quickly. (Initial estimate attached)

Manufacturer: TOYOTA
Mfg Campaign: 11470895
Notice Date: Jun 24, 2022
Recall Date: Jun 24, 2022
Toyota Motor Corporation
Campaign: 11470895 Other
Jun 24, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

A couple Monday’s ago, I was backing my 2021 Camry LE out of the driveway when I felt the car lurch and continue in reverse until I crashed into a car down the street. I have literally backed out of that driveway thousands of time since 2006, hundreds of times with the Camry LE, and several times since the accident. I have never had this experience. While I cannot dismiss that I might have hit the accelerator, the backing out of the driveway usually requires that I ride the brake into the street, especially since I am right off the corner where cars tend to cut around quickly. (Initial estimate attached)

Corrective Action:

A couple Monday’s ago, I was backing my 2021 Camry LE out of the driveway when I felt the car lurch and continue in reverse until I crashed into a car down the street. I have literally backed out of that driveway thousands of time since 2006, hundreds of times with the Camry LE, and several times since the accident. I have never had this experience. While I cannot dismiss that I might have hit the accelerator, the backing out of the driveway usually requires that I ride the brake into the street, especially since I am right off the corner where cars tend to cut around quickly. (Initial estimate attached)

Additional Notes:

A couple Monday’s ago, I was backing my 2021 Camry LE out of the driveway when I felt the car lurch and continue in reverse until I crashed into a car down the street. I have literally backed out of that driveway thousands of time since 2006, hundreds of times with the Camry LE, and several times since the accident. I have never had this experience. While I cannot dismiss that I might have hit the accelerator, the backing out of the driveway usually requires that I ride the brake into the street, especially since I am right off the corner where cars tend to cut around quickly. (Initial estimate attached)

Manufacturer: TOYOTA
Mfg Campaign: 11470895
Notice Date: Jun 24, 2022
Recall Date: Jun 24, 2022
Toyota Motor Corporation
Campaign: 11470655 Other
Jun 23, 2022
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2021 Toyota Camry. The contact stated that the brake pedal would depress to the floorboard with extra brake travel time needed to stop the vehicle. There was no warning light illuminated. The vehicle was taken to the local dealer and DCH Freehold Toyota (4268 US-9, Freehold Township, NJ 07728) on several occasions; however, the mechanics were unable to determine the failure. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 9,000.

Corrective Action:

The contact owns a 2021 Toyota Camry. The contact stated that the brake pedal would depress to the floorboard with extra brake travel time needed to stop the vehicle. There was no warning light illuminated. The vehicle was taken to the local dealer and DCH Freehold Toyota (4268 US-9, Freehold Township, NJ 07728) on several occasions; however, the mechanics were unable to determine the failure. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 9,000.

Additional Notes:

The contact owns a 2021 Toyota Camry. The contact stated that the brake pedal would depress to the floorboard with extra brake travel time needed to stop the vehicle. There was no warning light illuminated. The vehicle was taken to the local dealer and DCH Freehold Toyota (4268 US-9, Freehold Township, NJ 07728) on several occasions; however, the mechanics were unable to determine the failure. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 9,000.

Manufacturer: TOYOTA
Mfg Campaign: 11470655
Notice Date: Jun 23, 2022
Recall Date: Jun 23, 2022
Toyota Motor Corporation
Campaign: 11469705 Other
1 Vehicles Affected
Jun 17, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

To the best of my knowledge the following information is true. The car accident was on June 1, 2022. My vehicle is at the Collision repair shop. Will provide their phone # upon request. It would be great if the black box was checked regarding brake assist and other safety features. You have my permission to examine car, take and or check black box. You can take pictures or video as needed. I always keep the brake assist on. I do not depend on brake assist. The posted speed limit is 45 mph. I usually set my cruise control for the posted speed limit. I looked down briefly and next thing I knew my car hit the personal vehicle in front of me. The vehicle my car hit in the rear was a 2011 Ford Expedition. There was damage to his bumper and it appeared to be a wrinkle in back door. There is a trailer hitch on the Ford Expedition. The driver was only person I talked with. He did not appear to be injured. He did not report any injuries. He drove off as soon as the highway patrolman gave us our exchange information. The airbag cover cut inside my left lower arm above my wrist. Wound was larger than a 50 cent piece. The wound swelled up instantly and was bleeding. I do not think the airbag hit my head. I do know steering wheel airbag is to prevent head injuries. The knee airbag caused an abrasion below my knee. EMS had to bandage my wrist with a thick bandage to stop and control the bleeding. I ask them to bandage below my knee to cover broken skin incase it bleed. The insurance adjuster examined car and took pictures June 16, 2022. I called collision center as instructed. Car was towed to collision center same day for assessment of damage. There were no warning lamps, messages or other symptoms of the problem prior to the failure of the brake assist not working before the accident. Thank you for your assistance in this matter.

Corrective Action:

To the best of my knowledge the following information is true. The car accident was on June 1, 2022. My vehicle is at the Collision repair shop. Will provide their phone # upon request. It would be great if the black box was checked regarding brake assist and other safety features. You have my permission to examine car, take and or check black box. You can take pictures or video as needed. I always keep the brake assist on. I do not depend on brake assist. The posted speed limit is 45 mph. I usually set my cruise control for the posted speed limit. I looked down briefly and next thing I knew my car hit the personal vehicle in front of me. The vehicle my car hit in the rear was a 2011 Ford Expedition. There was damage to his bumper and it appeared to be a wrinkle in back door. There is a trailer hitch on the Ford Expedition. The driver was only person I talked with. He did not appear to be injured. He did not report any injuries. He drove off as soon as the highway patrolman gave us our exchange information. The airbag cover cut inside my left lower arm above my wrist. Wound was larger than a 50 cent piece. The wound swelled up instantly and was bleeding. I do not think the airbag hit my head. I do know steering wheel airbag is to prevent head injuries. The knee airbag caused an abrasion below my knee. EMS had to bandage my wrist with a thick bandage to stop and control the bleeding. I ask them to bandage below my knee to cover broken skin incase it bleed. The insurance adjuster examined car and took pictures June 16, 2022. I called collision center as instructed. Car was towed to collision center same day for assessment of damage. There were no warning lamps, messages or other symptoms of the problem prior to the failure of the brake assist not working before the accident. Thank you for your assistance in this matter.

Additional Notes:

To the best of my knowledge the following information is true. The car accident was on June 1, 2022. My vehicle is at the Collision repair shop. Will provide their phone # upon request. It would be great if the black box was checked regarding brake assist and other safety features. You have my permission to examine car, take and or check black box. You can take pictures or video as needed. I always keep the brake assist on. I do not depend on brake assist. The posted speed limit is 45 mph. I usually set my cruise control for the posted speed limit. I looked down briefly and next thing I knew my car hit the personal vehicle in front of me. The vehicle my car hit in the rear was a 2011 Ford Expedition. There was damage to his bumper and it appeared to be a wrinkle in back door. There is a trailer hitch on the Ford Expedition. The driver was only person I talked with. He did not appear to be injured. He did not report any injuries. He drove off as soon as the highway patrolman gave us our exchange information. The airbag cover cut inside my left lower arm above my wrist. Wound was larger than a 50 cent piece. The wound swelled up instantly and was bleeding. I do not think the airbag hit my head. I do know steering wheel airbag is to prevent head injuries. The knee airbag caused an abrasion below my knee. EMS had to bandage my wrist with a thick bandage to stop and control the bleeding. I ask them to bandage below my knee to cover broken skin incase it bleed. The insurance adjuster examined car and took pictures June 16, 2022. I called collision center as instructed. Car was towed to collision center same day for assessment of damage. There were no warning lamps, messages or other symptoms of the problem prior to the failure of the brake assist not working before the accident. Thank you for your assistance in this matter.

Manufacturer: TOYOTA
Mfg Campaign: 11469705
Notice Date: Jun 17, 2022
Recall Date: Jun 17, 2022

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