Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA15, 23LA03
Recall Date: Dec 20, 2023
Consumer Complaints
147 ComplaintsToyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving 20-24 mph, and while I was driving on yellow light there was another car came in-front of me from different intersection. And my car got hit really bad.
Corrective Action:
I was driving 20-24 mph, and while I was driving on yellow light there was another car came in-front of me from different intersection. And my car got hit really bad.
Additional Notes:
I was driving 20-24 mph, and while I was driving on yellow light there was another car came in-front of me from different intersection. And my car got hit really bad.
Mfg Campaign: 11445902
Recall Date: Jan 3, 2022
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was driving 20-24 mph, and while I was driving on yellow light there was another car came in-front of me from different intersection. And my car got hit really bad.
Corrective Action:
I was driving 20-24 mph, and while I was driving on yellow light there was another car came in-front of me from different intersection. And my car got hit really bad.
Additional Notes:
I was driving 20-24 mph, and while I was driving on yellow light there was another car came in-front of me from different intersection. And my car got hit really bad.
Mfg Campaign: 11445902
Recall Date: Jan 3, 2022
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING:SWITCH/SENSOR/FLOAT
Potential Consequences:
The contact's wife leased a 2021 Toyota Camry. The contact stated that while his wife was pulling into a parking space, the brake pedal was depressed but failed to respond. He stated that his wife continued to depress the brake pedal but it would not respond, causing the vehicle to crash into trees. The air bags failed to deploy. There were no warning lights illuminated. The contact's wife was able to exit the vehicle with assistance. The contact's wife sustained pain in the chest, upper back, shoulders, and ankle. The contact's wife also sustained a laceration on her finger from the broken window glass. The contact's wife sought medical assistance. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and advised the contact there was no recall related to the failure. The approximate failure mileage was 3,922.
Corrective Action:
The contact's wife leased a 2021 Toyota Camry. The contact stated that while his wife was pulling into a parking space, the brake pedal was depressed but failed to respond. He stated that his wife continued to depress the brake pedal but it would not respond, causing the vehicle to crash into trees. The air bags failed to deploy. There were no warning lights illuminated. The contact's wife was able to exit the vehicle with assistance. The contact's wife sustained pain in the chest, upper back, shoulders, and ankle. The contact's wife also sustained a laceration on her finger from the broken window glass. The contact's wife sought medical assistance. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and advised the contact there was no recall related to the failure. The approximate failure mileage was 3,922.
Additional Notes:
The contact's wife leased a 2021 Toyota Camry. The contact stated that while his wife was pulling into a parking space, the brake pedal was depressed but failed to respond. He stated that his wife continued to depress the brake pedal but it would not respond, causing the vehicle to crash into trees. The air bags failed to deploy. There were no warning lights illuminated. The contact's wife was able to exit the vehicle with assistance. The contact's wife sustained pain in the chest, upper back, shoulders, and ankle. The contact's wife also sustained a laceration on her finger from the broken window glass. The contact's wife sought medical assistance. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and advised the contact there was no recall related to the failure. The approximate failure mileage was 3,922.
Mfg Campaign: 11443667
Recall Date: Dec 13, 2021
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The Windshield cracked, we werent behind any other vehicles and noone saw or heard anything hit the windshield. I have a scheduled manufacturer appointment scheduled for Monday November 22nd at 10 with a local toyota dealership. The cost is over 1,000 to replace and there wasnt even an event to cause this. Safelite was send out from my insurance company and confirmed the windshield has to be replaced and not able to be fixed. No problems prior to incident in fact car was washed so i know for a fact there was nothing wrong. I feel my safety is at risk because it is a terribly manufactured winshield. Ive never had a broken winshield before and for nothing to actually cause the crack is concerning. In fact the car hasnt moved since finding the crack and it is much worse that when it originaly happened. I have spoken to several people on the Toyota page who have complained that their windshields cracked easily as well.
Corrective Action:
The Windshield cracked, we werent behind any other vehicles and noone saw or heard anything hit the windshield. I have a scheduled manufacturer appointment scheduled for Monday November 22nd at 10 with a local toyota dealership. The cost is over 1,000 to replace and there wasnt even an event to cause this. Safelite was send out from my insurance company and confirmed the windshield has to be replaced and not able to be fixed. No problems prior to incident in fact car was washed so i know for a fact there was nothing wrong. I feel my safety is at risk because it is a terribly manufactured winshield. Ive never had a broken winshield before and for nothing to actually cause the crack is concerning. In fact the car hasnt moved since finding the crack and it is much worse that when it originaly happened. I have spoken to several people on the Toyota page who have complained that their windshields cracked easily as well.
Additional Notes:
The Windshield cracked, we werent behind any other vehicles and noone saw or heard anything hit the windshield. I have a scheduled manufacturer appointment scheduled for Monday November 22nd at 10 with a local toyota dealership. The cost is over 1,000 to replace and there wasnt even an event to cause this. Safelite was send out from my insurance company and confirmed the windshield has to be replaced and not able to be fixed. No problems prior to incident in fact car was washed so i know for a fact there was nothing wrong. I feel my safety is at risk because it is a terribly manufactured winshield. Ive never had a broken winshield before and for nothing to actually cause the crack is concerning. In fact the car hasnt moved since finding the crack and it is much worse that when it originaly happened. I have spoken to several people on the Toyota page who have complained that their windshields cracked easily as well.
Mfg Campaign: 11440894
Recall Date: Nov 18, 2021
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
Unstable wobble when driving at high speeds on some road surfaces. Steering feels as if you could lose control when this happens.
Corrective Action:
Unstable wobble when driving at high speeds on some road surfaces. Steering feels as if you could lose control when this happens.
Additional Notes:
Unstable wobble when driving at high speeds on some road surfaces. Steering feels as if you could lose control when this happens.
Mfg Campaign: 11432660
Recall Date: Sep 12, 2021
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unstable wobble when driving at high speeds on some road surfaces. Steering feels as if you could lose control when this happens.
Corrective Action:
Unstable wobble when driving at high speeds on some road surfaces. Steering feels as if you could lose control when this happens.
Additional Notes:
Unstable wobble when driving at high speeds on some road surfaces. Steering feels as if you could lose control when this happens.
Mfg Campaign: 11432660
Recall Date: Sep 12, 2021
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield wiper maximum speed is approximately HALF that of most other makes and models. In any adverse rain or snow conditions it is immediately noticeable how slow and inadequate the speed of the wipers are. In most cases you are forced to reduce speed to below average speed of vehicles around you, creating a hazard, or are forced to completely stop all together.
Corrective Action:
Windshield wiper maximum speed is approximately HALF that of most other makes and models. In any adverse rain or snow conditions it is immediately noticeable how slow and inadequate the speed of the wipers are. In most cases you are forced to reduce speed to below average speed of vehicles around you, creating a hazard, or are forced to completely stop all together.
Additional Notes:
Windshield wiper maximum speed is approximately HALF that of most other makes and models. In any adverse rain or snow conditions it is immediately noticeable how slow and inadequate the speed of the wipers are. In most cases you are forced to reduce speed to below average speed of vehicles around you, creating a hazard, or are forced to completely stop all together.
Mfg Campaign: 11424302
Recall Date: Jul 11, 2021
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