Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25TA02/25LA02
Recall Date: Jan 29, 2025
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA16
Recall Date: Dec 20, 2023
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA08/ 23LA02
Recall Date: Jul 12, 2023
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB04/23TA04
Recall Date: May 30, 2023
Consumer Complaints
318 ComplaintsToyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought this vehicle 3 months prior to your letter that reached me mid July 2023 about a safety recall due to it being a safety issue and telling me to NOT let anyone sit in the passenger seat due to major safety concerns with the airbag. Being a couple of months old 2023 Toyota Corolla Cross and that it had taken me 3 years to find a vehicle to purchase (with Covid and no cars on any lots) I complied and put the vehicle in my garage awaiting more info to come. This left me carless but at least I was safe. In a bit the dealer called and said they had the necessary parts to replace.They did supposedly fix 1 although dealing with Takata I have no 100% assurance the parts or fixing was done correctly. Then shortly another letter came saying the driver's side also was affected and TO NOT DRIVE IT FOR SAFETY REASONS AGAIN!!I had to have surgery at Mayo Clinic and had to keep my appts and trips back and forth at my expense!! I had to rent a car for 4 days for this trip.The dealer also confirmed the problems with the car. I also know of the same problems in 2015 and much the same scene with Takata and faulty parts and a billion penalty they acquired.When filling this out it was stated under my VIN no."unrepaired recall info was not found for this VIN. Why am I getting letters from the manufacturer and they state the driver's side is unsafe and defects in the airbag(s) inflators have risks of deaths and injuries when deployed.Deployed chemicals used to inflate the airbag use an ammonium nitrate based propellent without a drying agent in their metal cartridge."PLEASE ADVISE NOW AS THIS DRIVER SIDE HAS NEVER BEEN FIXED." The dealer is the only place that inspected the one side-passenger-as no fix or parts-exist for driver's side now AND I AM MOST UNHAPPY THAT IT IS NOT STATED ON MY ACCOUNT THAT IT NEEDS MORE WORK AND TO NOT DRIVE IT.I do not recall any light or messages showing but then again I have only driven my BRAND NEW SUV a few times and then it has been garaged.
Corrective Action:
I bought this vehicle 3 months prior to your letter that reached me mid July 2023 about a safety recall due to it being a safety issue and telling me to NOT let anyone sit in the passenger seat due to major safety concerns with the airbag. Being a couple of months old 2023 Toyota Corolla Cross and that it had taken me 3 years to find a vehicle to purchase (with Covid and no cars on any lots) I complied and put the vehicle in my garage awaiting more info to come. This left me carless but at least I was safe. In a bit the dealer called and said they had the necessary parts to replace.They did supposedly fix 1 although dealing with Takata I have no 100% assurance the parts or fixing was done correctly. Then shortly another letter came saying the driver's side also was affected and TO NOT DRIVE IT FOR SAFETY REASONS AGAIN!!I had to have surgery at Mayo Clinic and had to keep my appts and trips back and forth at my expense!! I had to rent a car for 4 days for this trip.The dealer also confirmed the problems with the car. I also know of the same problems in 2015 and much the same scene with Takata and faulty parts and a billion penalty they acquired.When filling this out it was stated under my VIN no."unrepaired recall info was not found for this VIN. Why am I getting letters from the manufacturer and they state the driver's side is unsafe and defects in the airbag(s) inflators have risks of deaths and injuries when deployed.Deployed chemicals used to inflate the airbag use an ammonium nitrate based propellent without a drying agent in their metal cartridge."PLEASE ADVISE NOW AS THIS DRIVER SIDE HAS NEVER BEEN FIXED." The dealer is the only place that inspected the one side-passenger-as no fix or parts-exist for driver's side now AND I AM MOST UNHAPPY THAT IT IS NOT STATED ON MY ACCOUNT THAT IT NEEDS MORE WORK AND TO NOT DRIVE IT.I do not recall any light or messages showing but then again I have only driven my BRAND NEW SUV a few times and then it has been garaged.
Additional Notes:
I bought this vehicle 3 months prior to your letter that reached me mid July 2023 about a safety recall due to it being a safety issue and telling me to NOT let anyone sit in the passenger seat due to major safety concerns with the airbag. Being a couple of months old 2023 Toyota Corolla Cross and that it had taken me 3 years to find a vehicle to purchase (with Covid and no cars on any lots) I complied and put the vehicle in my garage awaiting more info to come. This left me carless but at least I was safe. In a bit the dealer called and said they had the necessary parts to replace.They did supposedly fix 1 although dealing with Takata I have no 100% assurance the parts or fixing was done correctly. Then shortly another letter came saying the driver's side also was affected and TO NOT DRIVE IT FOR SAFETY REASONS AGAIN!!I had to have surgery at Mayo Clinic and had to keep my appts and trips back and forth at my expense!! I had to rent a car for 4 days for this trip.The dealer also confirmed the problems with the car. I also know of the same problems in 2015 and much the same scene with Takata and faulty parts and a billion penalty they acquired.When filling this out it was stated under my VIN no."unrepaired recall info was not found for this VIN. Why am I getting letters from the manufacturer and they state the driver's side is unsafe and defects in the airbag(s) inflators have risks of deaths and injuries when deployed.Deployed chemicals used to inflate the airbag use an ammonium nitrate based propellent without a drying agent in their metal cartridge."PLEASE ADVISE NOW AS THIS DRIVER SIDE HAS NEVER BEEN FIXED." The dealer is the only place that inspected the one side-passenger-as no fix or parts-exist for driver's side now AND I AM MOST UNHAPPY THAT IT IS NOT STATED ON MY ACCOUNT THAT IT NEEDS MORE WORK AND TO NOT DRIVE IT.I do not recall any light or messages showing but then again I have only driven my BRAND NEW SUV a few times and then it has been garaged.
Mfg Campaign: 11550079
Recall Date: Oct 16, 2023
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
It was raining. The adaptive cruise control was engaged. The system did not sense the car in front and keeps moving at set speed. It happen at least three times during the trip. I have to disengage the cruise control or hit the brake to keep the car from hitting the car in front. I looked at the in car cruise control monitor. It did not detected any car in front. Even thought there was a car in front. In my previous car with adaptive cruise control. If weather was preventing the safety system from operating normally. A warning would pop up and disengage the adaptive cruise control. No such warning with the Corolla. The adaptive cruise control seems to be operating normally once the rain has lighten up.
Corrective Action:
It was raining. The adaptive cruise control was engaged. The system did not sense the car in front and keeps moving at set speed. It happen at least three times during the trip. I have to disengage the cruise control or hit the brake to keep the car from hitting the car in front. I looked at the in car cruise control monitor. It did not detected any car in front. Even thought there was a car in front. In my previous car with adaptive cruise control. If weather was preventing the safety system from operating normally. A warning would pop up and disengage the adaptive cruise control. No such warning with the Corolla. The adaptive cruise control seems to be operating normally once the rain has lighten up.
Additional Notes:
It was raining. The adaptive cruise control was engaged. The system did not sense the car in front and keeps moving at set speed. It happen at least three times during the trip. I have to disengage the cruise control or hit the brake to keep the car from hitting the car in front. I looked at the in car cruise control monitor. It did not detected any car in front. Even thought there was a car in front. In my previous car with adaptive cruise control. If weather was preventing the safety system from operating normally. A warning would pop up and disengage the adaptive cruise control. No such warning with the Corolla. The adaptive cruise control seems to be operating normally once the rain has lighten up.
Mfg Campaign: 11549883
Recall Date: Oct 13, 2023
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
It was raining. The adaptive cruise control was engaged. The system did not sense the car in front and keeps moving at set speed. It happen at least three times during the trip. I have to disengage the cruise control or hit the brake to keep the car from hitting the car in front. I looked at the in car cruise control monitor. It did not detected any car in front. Even thought there was a car in front. In my previous car with adaptive cruise control. If weather was preventing the safety system from operating normally. A warning would pop up and disengage the adaptive cruise control. No such warning with the Corolla. The adaptive cruise control seems to be operating normally once the rain has lighten up.
Corrective Action:
It was raining. The adaptive cruise control was engaged. The system did not sense the car in front and keeps moving at set speed. It happen at least three times during the trip. I have to disengage the cruise control or hit the brake to keep the car from hitting the car in front. I looked at the in car cruise control monitor. It did not detected any car in front. Even thought there was a car in front. In my previous car with adaptive cruise control. If weather was preventing the safety system from operating normally. A warning would pop up and disengage the adaptive cruise control. No such warning with the Corolla. The adaptive cruise control seems to be operating normally once the rain has lighten up.
Additional Notes:
It was raining. The adaptive cruise control was engaged. The system did not sense the car in front and keeps moving at set speed. It happen at least three times during the trip. I have to disengage the cruise control or hit the brake to keep the car from hitting the car in front. I looked at the in car cruise control monitor. It did not detected any car in front. Even thought there was a car in front. In my previous car with adaptive cruise control. If weather was preventing the safety system from operating normally. A warning would pop up and disengage the adaptive cruise control. No such warning with the Corolla. The adaptive cruise control seems to be operating normally once the rain has lighten up.
Mfg Campaign: 11549883
Recall Date: Oct 13, 2023
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
It was raining. The adaptive cruise control was engaged. The system did not sense the car in front and keeps moving at set speed. It happen at least three times during the trip. I have to disengage the cruise control or hit the brake to keep the car from hitting the car in front. I looked at the in car cruise control monitor. It did not detected any car in front. Even thought there was a car in front. In my previous car with adaptive cruise control. If weather was preventing the safety system from operating normally. A warning would pop up and disengage the adaptive cruise control. No such warning with the Corolla. The adaptive cruise control seems to be operating normally once the rain has lighten up.
Corrective Action:
It was raining. The adaptive cruise control was engaged. The system did not sense the car in front and keeps moving at set speed. It happen at least three times during the trip. I have to disengage the cruise control or hit the brake to keep the car from hitting the car in front. I looked at the in car cruise control monitor. It did not detected any car in front. Even thought there was a car in front. In my previous car with adaptive cruise control. If weather was preventing the safety system from operating normally. A warning would pop up and disengage the adaptive cruise control. No such warning with the Corolla. The adaptive cruise control seems to be operating normally once the rain has lighten up.
Additional Notes:
It was raining. The adaptive cruise control was engaged. The system did not sense the car in front and keeps moving at set speed. It happen at least three times during the trip. I have to disengage the cruise control or hit the brake to keep the car from hitting the car in front. I looked at the in car cruise control monitor. It did not detected any car in front. Even thought there was a car in front. In my previous car with adaptive cruise control. If weather was preventing the safety system from operating normally. A warning would pop up and disengage the adaptive cruise control. No such warning with the Corolla. The adaptive cruise control seems to be operating normally once the rain has lighten up.
Mfg Campaign: 11549883
Recall Date: Oct 13, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
When it is raining, wipers are on, and I stop at the traffic light, start/stop function turns on when I press the pedal all the way down, but when I release it to drive again, the engine won't start back and the message appears on screen "engine stopped, steering power low", which is scary because the cars at the back starts honking, then I turn the car into parking, switch the car off and turn it back on and then I can drive. Apparently, it is a know problem with this model but Toyota refuse the accept that they know about it and they do not have the solution. It has happened to me 5 times in 3 months, since I bought the car.
Corrective Action:
When it is raining, wipers are on, and I stop at the traffic light, start/stop function turns on when I press the pedal all the way down, but when I release it to drive again, the engine won't start back and the message appears on screen "engine stopped, steering power low", which is scary because the cars at the back starts honking, then I turn the car into parking, switch the car off and turn it back on and then I can drive. Apparently, it is a know problem with this model but Toyota refuse the accept that they know about it and they do not have the solution. It has happened to me 5 times in 3 months, since I bought the car.
Additional Notes:
When it is raining, wipers are on, and I stop at the traffic light, start/stop function turns on when I press the pedal all the way down, but when I release it to drive again, the engine won't start back and the message appears on screen "engine stopped, steering power low", which is scary because the cars at the back starts honking, then I turn the car into parking, switch the car off and turn it back on and then I can drive. Apparently, it is a know problem with this model but Toyota refuse the accept that they know about it and they do not have the solution. It has happened to me 5 times in 3 months, since I bought the car.
Mfg Campaign: 11548733
Recall Date: Oct 6, 2023
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
When it is raining, wipers are on, and I stop at the traffic light, start/stop function turns on when I press the pedal all the way down, but when I release it to drive again, the engine won't start back and the message appears on screen "engine stopped, steering power low", which is scary because the cars at the back starts honking, then I turn the car into parking, switch the car off and turn it back on and then I can drive. Apparently, it is a know problem with this model but Toyota refuse the accept that they know about it and they do not have the solution. It has happened to me 5 times in 3 months, since I bought the car.
Corrective Action:
When it is raining, wipers are on, and I stop at the traffic light, start/stop function turns on when I press the pedal all the way down, but when I release it to drive again, the engine won't start back and the message appears on screen "engine stopped, steering power low", which is scary because the cars at the back starts honking, then I turn the car into parking, switch the car off and turn it back on and then I can drive. Apparently, it is a know problem with this model but Toyota refuse the accept that they know about it and they do not have the solution. It has happened to me 5 times in 3 months, since I bought the car.
Additional Notes:
When it is raining, wipers are on, and I stop at the traffic light, start/stop function turns on when I press the pedal all the way down, but when I release it to drive again, the engine won't start back and the message appears on screen "engine stopped, steering power low", which is scary because the cars at the back starts honking, then I turn the car into parking, switch the car off and turn it back on and then I can drive. Apparently, it is a know problem with this model but Toyota refuse the accept that they know about it and they do not have the solution. It has happened to me 5 times in 3 months, since I bought the car.
Mfg Campaign: 11548733
Recall Date: Oct 6, 2023
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
When it is raining, wipers are on, and I stop at the traffic light, start/stop function turns on when I press the pedal all the way down, but when I release it to drive again, the engine won't start back and the message appears on screen "engine stopped, steering power low", which is scary because the cars at the back starts honking, then I turn the car into parking, switch the car off and turn it back on and then I can drive. Apparently, it is a know problem with this model but Toyota refuse the accept that they know about it and they do not have the solution. It has happened to me 5 times in 3 months, since I bought the car.
Corrective Action:
When it is raining, wipers are on, and I stop at the traffic light, start/stop function turns on when I press the pedal all the way down, but when I release it to drive again, the engine won't start back and the message appears on screen "engine stopped, steering power low", which is scary because the cars at the back starts honking, then I turn the car into parking, switch the car off and turn it back on and then I can drive. Apparently, it is a know problem with this model but Toyota refuse the accept that they know about it and they do not have the solution. It has happened to me 5 times in 3 months, since I bought the car.
Additional Notes:
When it is raining, wipers are on, and I stop at the traffic light, start/stop function turns on when I press the pedal all the way down, but when I release it to drive again, the engine won't start back and the message appears on screen "engine stopped, steering power low", which is scary because the cars at the back starts honking, then I turn the car into parking, switch the car off and turn it back on and then I can drive. Apparently, it is a know problem with this model but Toyota refuse the accept that they know about it and they do not have the solution. It has happened to me 5 times in 3 months, since I bought the car.
Mfg Campaign: 11548733
Recall Date: Oct 6, 2023
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
My vehicle was stopped at a stoplight with the start stop engine feature engaged. I had my windshield wipers on, and it was raining heavily, when suddenly that car turned completely off and started emitting a loud beep. There was a power steering error on my dash and the wheel locked itself completely, the car would not restart at all. There was a message on my dash to firmly press the brake, and the car would restart, but pressing the brake did nothing. I was stuck in the middle of an intersection in a vehicle that is less than two months old in the middle of traffic, and live in a city, where it rains continuously for several months out of the year. Toyota is aware of this issue, but there aren't any fixes available for a vehicle that will turn itself off when using the windshield wipers while it's raining.
Corrective Action:
My vehicle was stopped at a stoplight with the start stop engine feature engaged. I had my windshield wipers on, and it was raining heavily, when suddenly that car turned completely off and started emitting a loud beep. There was a power steering error on my dash and the wheel locked itself completely, the car would not restart at all. There was a message on my dash to firmly press the brake, and the car would restart, but pressing the brake did nothing. I was stuck in the middle of an intersection in a vehicle that is less than two months old in the middle of traffic, and live in a city, where it rains continuously for several months out of the year. Toyota is aware of this issue, but there aren't any fixes available for a vehicle that will turn itself off when using the windshield wipers while it's raining.
Additional Notes:
My vehicle was stopped at a stoplight with the start stop engine feature engaged. I had my windshield wipers on, and it was raining heavily, when suddenly that car turned completely off and started emitting a loud beep. There was a power steering error on my dash and the wheel locked itself completely, the car would not restart at all. There was a message on my dash to firmly press the brake, and the car would restart, but pressing the brake did nothing. I was stuck in the middle of an intersection in a vehicle that is less than two months old in the middle of traffic, and live in a city, where it rains continuously for several months out of the year. Toyota is aware of this issue, but there aren't any fixes available for a vehicle that will turn itself off when using the windshield wipers while it's raining.
Mfg Campaign: 11548036
Recall Date: Oct 3, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle was stopped at a stoplight with the start stop engine feature engaged. I had my windshield wipers on, and it was raining heavily, when suddenly that car turned completely off and started emitting a loud beep. There was a power steering error on my dash and the wheel locked itself completely, the car would not restart at all. There was a message on my dash to firmly press the brake, and the car would restart, but pressing the brake did nothing. I was stuck in the middle of an intersection in a vehicle that is less than two months old in the middle of traffic, and live in a city, where it rains continuously for several months out of the year. Toyota is aware of this issue, but there aren't any fixes available for a vehicle that will turn itself off when using the windshield wipers while it's raining.
Corrective Action:
My vehicle was stopped at a stoplight with the start stop engine feature engaged. I had my windshield wipers on, and it was raining heavily, when suddenly that car turned completely off and started emitting a loud beep. There was a power steering error on my dash and the wheel locked itself completely, the car would not restart at all. There was a message on my dash to firmly press the brake, and the car would restart, but pressing the brake did nothing. I was stuck in the middle of an intersection in a vehicle that is less than two months old in the middle of traffic, and live in a city, where it rains continuously for several months out of the year. Toyota is aware of this issue, but there aren't any fixes available for a vehicle that will turn itself off when using the windshield wipers while it's raining.
Additional Notes:
My vehicle was stopped at a stoplight with the start stop engine feature engaged. I had my windshield wipers on, and it was raining heavily, when suddenly that car turned completely off and started emitting a loud beep. There was a power steering error on my dash and the wheel locked itself completely, the car would not restart at all. There was a message on my dash to firmly press the brake, and the car would restart, but pressing the brake did nothing. I was stuck in the middle of an intersection in a vehicle that is less than two months old in the middle of traffic, and live in a city, where it rains continuously for several months out of the year. Toyota is aware of this issue, but there aren't any fixes available for a vehicle that will turn itself off when using the windshield wipers while it's raining.
Mfg Campaign: 11548036
Recall Date: Oct 3, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
My vehicle was stopped at a stoplight with the start stop engine feature engaged. I had my windshield wipers on, and it was raining heavily, when suddenly that car turned completely off and started emitting a loud beep. There was a power steering error on my dash and the wheel locked itself completely, the car would not restart at all. There was a message on my dash to firmly press the brake, and the car would restart, but pressing the brake did nothing. I was stuck in the middle of an intersection in a vehicle that is less than two months old in the middle of traffic, and live in a city, where it rains continuously for several months out of the year. Toyota is aware of this issue, but there aren't any fixes available for a vehicle that will turn itself off when using the windshield wipers while it's raining.
Corrective Action:
My vehicle was stopped at a stoplight with the start stop engine feature engaged. I had my windshield wipers on, and it was raining heavily, when suddenly that car turned completely off and started emitting a loud beep. There was a power steering error on my dash and the wheel locked itself completely, the car would not restart at all. There was a message on my dash to firmly press the brake, and the car would restart, but pressing the brake did nothing. I was stuck in the middle of an intersection in a vehicle that is less than two months old in the middle of traffic, and live in a city, where it rains continuously for several months out of the year. Toyota is aware of this issue, but there aren't any fixes available for a vehicle that will turn itself off when using the windshield wipers while it's raining.
Additional Notes:
My vehicle was stopped at a stoplight with the start stop engine feature engaged. I had my windshield wipers on, and it was raining heavily, when suddenly that car turned completely off and started emitting a loud beep. There was a power steering error on my dash and the wheel locked itself completely, the car would not restart at all. There was a message on my dash to firmly press the brake, and the car would restart, but pressing the brake did nothing. I was stuck in the middle of an intersection in a vehicle that is less than two months old in the middle of traffic, and live in a city, where it rains continuously for several months out of the year. Toyota is aware of this issue, but there aren't any fixes available for a vehicle that will turn itself off when using the windshield wipers while it's raining.
Mfg Campaign: 11548036
Recall Date: Oct 3, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Engine stop and start while stopped in traffic 2 times on Saturday and vehicle lane assist seems to be off a bit- pulling to the right a bit. Also idles weird. Charges engine weird times when parked or idling.
Corrective Action:
Engine stop and start while stopped in traffic 2 times on Saturday and vehicle lane assist seems to be off a bit- pulling to the right a bit. Also idles weird. Charges engine weird times when parked or idling.
Additional Notes:
Engine stop and start while stopped in traffic 2 times on Saturday and vehicle lane assist seems to be off a bit- pulling to the right a bit. Also idles weird. Charges engine weird times when parked or idling.
Mfg Campaign: 11547745
Recall Date: Oct 2, 2023
Toyota Motor Corporation
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Engine stop and start while stopped in traffic 2 times on Saturday and vehicle lane assist seems to be off a bit- pulling to the right a bit. Also idles weird. Charges engine weird times when parked or idling.
Corrective Action:
Engine stop and start while stopped in traffic 2 times on Saturday and vehicle lane assist seems to be off a bit- pulling to the right a bit. Also idles weird. Charges engine weird times when parked or idling.
Additional Notes:
Engine stop and start while stopped in traffic 2 times on Saturday and vehicle lane assist seems to be off a bit- pulling to the right a bit. Also idles weird. Charges engine weird times when parked or idling.
Mfg Campaign: 11547745
Recall Date: Oct 2, 2023
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Tail lamps on this car are very small and dim compared to other vehicles. Have been told by other drivers that they are not very visible. Tail lamps are working correctly, this seems to be a problem with the design of the tail lamps.
Corrective Action:
Tail lamps on this car are very small and dim compared to other vehicles. Have been told by other drivers that they are not very visible. Tail lamps are working correctly, this seems to be a problem with the design of the tail lamps.
Additional Notes:
Tail lamps on this car are very small and dim compared to other vehicles. Have been told by other drivers that they are not very visible. Tail lamps are working correctly, this seems to be a problem with the design of the tail lamps.
Mfg Campaign: 11547636
Recall Date: Oct 1, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving during the rain with the wipers on (intermittent) and the auto start/stop feature engaged. I got to a red light and stopped. I lifted my foot off the brake to press the accelerator and then the car didn't restart. The instrument panel then said low steering power and another message about the brake. A loud tone was continuously emitted. I pressed the brake and put the car in park and was able to restart it. I was scared because traffic behind me was honking for me to proceed and I was not able to at first.
Corrective Action:
I was driving during the rain with the wipers on (intermittent) and the auto start/stop feature engaged. I got to a red light and stopped. I lifted my foot off the brake to press the accelerator and then the car didn't restart. The instrument panel then said low steering power and another message about the brake. A loud tone was continuously emitted. I pressed the brake and put the car in park and was able to restart it. I was scared because traffic behind me was honking for me to proceed and I was not able to at first.
Additional Notes:
I was driving during the rain with the wipers on (intermittent) and the auto start/stop feature engaged. I got to a red light and stopped. I lifted my foot off the brake to press the accelerator and then the car didn't restart. The instrument panel then said low steering power and another message about the brake. A loud tone was continuously emitted. I pressed the brake and put the car in park and was able to restart it. I was scared because traffic behind me was honking for me to proceed and I was not able to at first.
Mfg Campaign: 11547505
Recall Date: Sep 30, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I was driving during the rain with the wipers on (intermittent) and the auto start/stop feature engaged. I got to a red light and stopped. I lifted my foot off the brake to press the accelerator and then the car didn't restart. The instrument panel then said low steering power and another message about the brake. A loud tone was continuously emitted. I pressed the brake and put the car in park and was able to restart it. I was scared because traffic behind me was honking for me to proceed and I was not able to at first.
Corrective Action:
I was driving during the rain with the wipers on (intermittent) and the auto start/stop feature engaged. I got to a red light and stopped. I lifted my foot off the brake to press the accelerator and then the car didn't restart. The instrument panel then said low steering power and another message about the brake. A loud tone was continuously emitted. I pressed the brake and put the car in park and was able to restart it. I was scared because traffic behind me was honking for me to proceed and I was not able to at first.
Additional Notes:
I was driving during the rain with the wipers on (intermittent) and the auto start/stop feature engaged. I got to a red light and stopped. I lifted my foot off the brake to press the accelerator and then the car didn't restart. The instrument panel then said low steering power and another message about the brake. A loud tone was continuously emitted. I pressed the brake and put the car in park and was able to restart it. I was scared because traffic behind me was honking for me to proceed and I was not able to at first.
Mfg Campaign: 11547505
Recall Date: Sep 30, 2023
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was driving during the rain with the wipers on (intermittent) and the auto start/stop feature engaged. I got to a red light and stopped. I lifted my foot off the brake to press the accelerator and then the car didn't restart. The instrument panel then said low steering power and another message about the brake. A loud tone was continuously emitted. I pressed the brake and put the car in park and was able to restart it. I was scared because traffic behind me was honking for me to proceed and I was not able to at first.
Corrective Action:
I was driving during the rain with the wipers on (intermittent) and the auto start/stop feature engaged. I got to a red light and stopped. I lifted my foot off the brake to press the accelerator and then the car didn't restart. The instrument panel then said low steering power and another message about the brake. A loud tone was continuously emitted. I pressed the brake and put the car in park and was able to restart it. I was scared because traffic behind me was honking for me to proceed and I was not able to at first.
Additional Notes:
I was driving during the rain with the wipers on (intermittent) and the auto start/stop feature engaged. I got to a red light and stopped. I lifted my foot off the brake to press the accelerator and then the car didn't restart. The instrument panel then said low steering power and another message about the brake. A loud tone was continuously emitted. I pressed the brake and put the car in park and was able to restart it. I was scared because traffic behind me was honking for me to proceed and I was not able to at first.
Mfg Campaign: 11547505
Recall Date: Sep 30, 2023
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
This is a recurring problem since buying the vehicle new... now at ~7,500 miles. Problem occurs on state highways (North Carolina country roads). While Lane Tracing Assist is active at 45 mph - 60 mph, the Lane Tracing Assist works fine and as expected on large radius state highway curves, but when it comes to smaller radius curves, the Lane Tracing Assist takes the turn in an overly aggressive manner. It wants to cross the median on curves to the left, and it wants to run off the road on curves to the right. The lane departure warning sounds in both instances, so the car recognizes it is departing the lane. I am able to maintain control to keep the car generally in its lane, but I have to actively and physically fight the steering system to do so.
Corrective Action:
This is a recurring problem since buying the vehicle new... now at ~7,500 miles. Problem occurs on state highways (North Carolina country roads). While Lane Tracing Assist is active at 45 mph - 60 mph, the Lane Tracing Assist works fine and as expected on large radius state highway curves, but when it comes to smaller radius curves, the Lane Tracing Assist takes the turn in an overly aggressive manner. It wants to cross the median on curves to the left, and it wants to run off the road on curves to the right. The lane departure warning sounds in both instances, so the car recognizes it is departing the lane. I am able to maintain control to keep the car generally in its lane, but I have to actively and physically fight the steering system to do so.
Additional Notes:
This is a recurring problem since buying the vehicle new... now at ~7,500 miles. Problem occurs on state highways (North Carolina country roads). While Lane Tracing Assist is active at 45 mph - 60 mph, the Lane Tracing Assist works fine and as expected on large radius state highway curves, but when it comes to smaller radius curves, the Lane Tracing Assist takes the turn in an overly aggressive manner. It wants to cross the median on curves to the left, and it wants to run off the road on curves to the right. The lane departure warning sounds in both instances, so the car recognizes it is departing the lane. I am able to maintain control to keep the car generally in its lane, but I have to actively and physically fight the steering system to do so.
Mfg Campaign: 11546176
Recall Date: Sep 23, 2023
Toyota Motor Corporation
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
This is a recurring problem since buying the vehicle new... now at ~7,500 miles. Problem occurs on state highways (North Carolina country roads). While Lane Tracing Assist is active at 45 mph - 60 mph, the Lane Tracing Assist works fine and as expected on large radius state highway curves, but when it comes to smaller radius curves, the Lane Tracing Assist takes the turn in an overly aggressive manner. It wants to cross the median on curves to the left, and it wants to run off the road on curves to the right. The lane departure warning sounds in both instances, so the car recognizes it is departing the lane. I am able to maintain control to keep the car generally in its lane, but I have to actively and physically fight the steering system to do so.
Corrective Action:
This is a recurring problem since buying the vehicle new... now at ~7,500 miles. Problem occurs on state highways (North Carolina country roads). While Lane Tracing Assist is active at 45 mph - 60 mph, the Lane Tracing Assist works fine and as expected on large radius state highway curves, but when it comes to smaller radius curves, the Lane Tracing Assist takes the turn in an overly aggressive manner. It wants to cross the median on curves to the left, and it wants to run off the road on curves to the right. The lane departure warning sounds in both instances, so the car recognizes it is departing the lane. I am able to maintain control to keep the car generally in its lane, but I have to actively and physically fight the steering system to do so.
Additional Notes:
This is a recurring problem since buying the vehicle new... now at ~7,500 miles. Problem occurs on state highways (North Carolina country roads). While Lane Tracing Assist is active at 45 mph - 60 mph, the Lane Tracing Assist works fine and as expected on large radius state highway curves, but when it comes to smaller radius curves, the Lane Tracing Assist takes the turn in an overly aggressive manner. It wants to cross the median on curves to the left, and it wants to run off the road on curves to the right. The lane departure warning sounds in both instances, so the car recognizes it is departing the lane. I am able to maintain control to keep the car generally in its lane, but I have to actively and physically fight the steering system to do so.
Mfg Campaign: 11546176
Recall Date: Sep 23, 2023
Toyota Motor Corporation
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
This is a recurring problem since buying the vehicle new... now at ~7,500 miles. Problem occurs on state highways (North Carolina country roads). While Lane Tracing Assist is active at 45 mph - 60 mph, the Lane Tracing Assist works fine and as expected on large radius state highway curves, but when it comes to smaller radius curves, the Lane Tracing Assist takes the turn in an overly aggressive manner. It wants to cross the median on curves to the left, and it wants to run off the road on curves to the right. The lane departure warning sounds in both instances, so the car recognizes it is departing the lane. I am able to maintain control to keep the car generally in its lane, but I have to actively and physically fight the steering system to do so.
Corrective Action:
This is a recurring problem since buying the vehicle new... now at ~7,500 miles. Problem occurs on state highways (North Carolina country roads). While Lane Tracing Assist is active at 45 mph - 60 mph, the Lane Tracing Assist works fine and as expected on large radius state highway curves, but when it comes to smaller radius curves, the Lane Tracing Assist takes the turn in an overly aggressive manner. It wants to cross the median on curves to the left, and it wants to run off the road on curves to the right. The lane departure warning sounds in both instances, so the car recognizes it is departing the lane. I am able to maintain control to keep the car generally in its lane, but I have to actively and physically fight the steering system to do so.
Additional Notes:
This is a recurring problem since buying the vehicle new... now at ~7,500 miles. Problem occurs on state highways (North Carolina country roads). While Lane Tracing Assist is active at 45 mph - 60 mph, the Lane Tracing Assist works fine and as expected on large radius state highway curves, but when it comes to smaller radius curves, the Lane Tracing Assist takes the turn in an overly aggressive manner. It wants to cross the median on curves to the left, and it wants to run off the road on curves to the right. The lane departure warning sounds in both instances, so the car recognizes it is departing the lane. I am able to maintain control to keep the car generally in its lane, but I have to actively and physically fight the steering system to do so.
Mfg Campaign: 11546176
Recall Date: Sep 23, 2023
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
When the headlights are on Low, not High beam, there is a dark horizontal and vertical streak (shadow) in the illuminated area in front of the vehicle. The dark area looks like an L turned on it's side to the right. It is the same for both right and left headlights. This shadow area prevents full illumination of the roadway ahead of the vehicle. This also is a distraction and causes the driver's eyes to drift to the dark areas and further degrades nighttime driving safety. Per Toyota Corolla Cross Forum, this problem is across the board for the Cross vehicle, not just mine. When the lights are on Low and you hold a paper in front of either light, the dark streak is easily seen.
Corrective Action:
When the headlights are on Low, not High beam, there is a dark horizontal and vertical streak (shadow) in the illuminated area in front of the vehicle. The dark area looks like an L turned on it's side to the right. It is the same for both right and left headlights. This shadow area prevents full illumination of the roadway ahead of the vehicle. This also is a distraction and causes the driver's eyes to drift to the dark areas and further degrades nighttime driving safety. Per Toyota Corolla Cross Forum, this problem is across the board for the Cross vehicle, not just mine. When the lights are on Low and you hold a paper in front of either light, the dark streak is easily seen.
Additional Notes:
When the headlights are on Low, not High beam, there is a dark horizontal and vertical streak (shadow) in the illuminated area in front of the vehicle. The dark area looks like an L turned on it's side to the right. It is the same for both right and left headlights. This shadow area prevents full illumination of the roadway ahead of the vehicle. This also is a distraction and causes the driver's eyes to drift to the dark areas and further degrades nighttime driving safety. Per Toyota Corolla Cross Forum, this problem is across the board for the Cross vehicle, not just mine. When the lights are on Low and you hold a paper in front of either light, the dark streak is easily seen.
Mfg Campaign: 11545816
Recall Date: Sep 21, 2023
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