Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25TA02/25LA02
Recall Date: Jan 29, 2025
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA16
Recall Date: Dec 20, 2023
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA08/ 23LA02
Recall Date: Jul 12, 2023
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB04/23TA04
Recall Date: May 30, 2023
Consumer Complaints
318 ComplaintsToyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I was at a red light on a busy highway. All of a sudden my car stopped working: I got a message on the dashboard along the lines of "engine power low" and "press brake hard to restart". But even if I pressed the brake hard, nothing would happen, and my car wouldn't move forward. In fact, because I was on a slight uphill, releasing the brake pedal made my car go backwards. The steering wheel also felt locked. I was panicked because the light turned green and a lot of cars were waiting behind me. I put my hazard lights on, and kept trying to press the brake hard to no avail. Finally after about a minute, I put my car in park, and turned off my car. I then restarted it, and it suddenly worked. This was a super scary experience, and very disappointing since my car is new as of two months ago.
Corrective Action:
I was at a red light on a busy highway. All of a sudden my car stopped working: I got a message on the dashboard along the lines of "engine power low" and "press brake hard to restart". But even if I pressed the brake hard, nothing would happen, and my car wouldn't move forward. In fact, because I was on a slight uphill, releasing the brake pedal made my car go backwards. The steering wheel also felt locked. I was panicked because the light turned green and a lot of cars were waiting behind me. I put my hazard lights on, and kept trying to press the brake hard to no avail. Finally after about a minute, I put my car in park, and turned off my car. I then restarted it, and it suddenly worked. This was a super scary experience, and very disappointing since my car is new as of two months ago.
Additional Notes:
I was at a red light on a busy highway. All of a sudden my car stopped working: I got a message on the dashboard along the lines of "engine power low" and "press brake hard to restart". But even if I pressed the brake hard, nothing would happen, and my car wouldn't move forward. In fact, because I was on a slight uphill, releasing the brake pedal made my car go backwards. The steering wheel also felt locked. I was panicked because the light turned green and a lot of cars were waiting behind me. I put my hazard lights on, and kept trying to press the brake hard to no avail. Finally after about a minute, I put my car in park, and turned off my car. I then restarted it, and it suddenly worked. This was a super scary experience, and very disappointing since my car is new as of two months ago.
Mfg Campaign: 11545535
Recall Date: Sep 20, 2023
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
I was at a red light on a busy highway. All of a sudden my car stopped working: I got a message on the dashboard along the lines of "engine power low" and "press brake hard to restart". But even if I pressed the brake hard, nothing would happen, and my car wouldn't move forward. In fact, because I was on a slight uphill, releasing the brake pedal made my car go backwards. The steering wheel also felt locked. I was panicked because the light turned green and a lot of cars were waiting behind me. I put my hazard lights on, and kept trying to press the brake hard to no avail. Finally after about a minute, I put my car in park, and turned off my car. I then restarted it, and it suddenly worked. This was a super scary experience, and very disappointing since my car is new as of two months ago.
Corrective Action:
I was at a red light on a busy highway. All of a sudden my car stopped working: I got a message on the dashboard along the lines of "engine power low" and "press brake hard to restart". But even if I pressed the brake hard, nothing would happen, and my car wouldn't move forward. In fact, because I was on a slight uphill, releasing the brake pedal made my car go backwards. The steering wheel also felt locked. I was panicked because the light turned green and a lot of cars were waiting behind me. I put my hazard lights on, and kept trying to press the brake hard to no avail. Finally after about a minute, I put my car in park, and turned off my car. I then restarted it, and it suddenly worked. This was a super scary experience, and very disappointing since my car is new as of two months ago.
Additional Notes:
I was at a red light on a busy highway. All of a sudden my car stopped working: I got a message on the dashboard along the lines of "engine power low" and "press brake hard to restart". But even if I pressed the brake hard, nothing would happen, and my car wouldn't move forward. In fact, because I was on a slight uphill, releasing the brake pedal made my car go backwards. The steering wheel also felt locked. I was panicked because the light turned green and a lot of cars were waiting behind me. I put my hazard lights on, and kept trying to press the brake hard to no avail. Finally after about a minute, I put my car in park, and turned off my car. I then restarted it, and it suddenly worked. This was a super scary experience, and very disappointing since my car is new as of two months ago.
Mfg Campaign: 11545535
Recall Date: Sep 20, 2023
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was at a red light on a busy highway. All of a sudden my car stopped working: I got a message on the dashboard along the lines of "engine power low" and "press brake hard to restart". But even if I pressed the brake hard, nothing would happen, and my car wouldn't move forward. In fact, because I was on a slight uphill, releasing the brake pedal made my car go backwards. The steering wheel also felt locked. I was panicked because the light turned green and a lot of cars were waiting behind me. I put my hazard lights on, and kept trying to press the brake hard to no avail. Finally after about a minute, I put my car in park, and turned off my car. I then restarted it, and it suddenly worked. This was a super scary experience, and very disappointing since my car is new as of two months ago.
Corrective Action:
I was at a red light on a busy highway. All of a sudden my car stopped working: I got a message on the dashboard along the lines of "engine power low" and "press brake hard to restart". But even if I pressed the brake hard, nothing would happen, and my car wouldn't move forward. In fact, because I was on a slight uphill, releasing the brake pedal made my car go backwards. The steering wheel also felt locked. I was panicked because the light turned green and a lot of cars were waiting behind me. I put my hazard lights on, and kept trying to press the brake hard to no avail. Finally after about a minute, I put my car in park, and turned off my car. I then restarted it, and it suddenly worked. This was a super scary experience, and very disappointing since my car is new as of two months ago.
Additional Notes:
I was at a red light on a busy highway. All of a sudden my car stopped working: I got a message on the dashboard along the lines of "engine power low" and "press brake hard to restart". But even if I pressed the brake hard, nothing would happen, and my car wouldn't move forward. In fact, because I was on a slight uphill, releasing the brake pedal made my car go backwards. The steering wheel also felt locked. I was panicked because the light turned green and a lot of cars were waiting behind me. I put my hazard lights on, and kept trying to press the brake hard to no avail. Finally after about a minute, I put my car in park, and turned off my car. I then restarted it, and it suddenly worked. This was a super scary experience, and very disappointing since my car is new as of two months ago.
Mfg Campaign: 11545535
Recall Date: Sep 20, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Roof racks are secured with double sided tape. Tape on both racks failed causing both racks to become up secured from roof of vehicle.
Corrective Action:
Roof racks are secured with double sided tape. Tape on both racks failed causing both racks to become up secured from roof of vehicle.
Additional Notes:
Roof racks are secured with double sided tape. Tape on both racks failed causing both racks to become up secured from roof of vehicle.
Mfg Campaign: 11545304
Recall Date: Sep 18, 2023
Toyota Motor Corporation
Defect Description:
EQUIPMENT:MECHANICAL:CARRIER/RACK
Potential Consequences:
Roof racks are secured with double sided tape. Tape on both racks failed causing both racks to become up secured from roof of vehicle.
Corrective Action:
Roof racks are secured with double sided tape. Tape on both racks failed causing both racks to become up secured from roof of vehicle.
Additional Notes:
Roof racks are secured with double sided tape. Tape on both racks failed causing both racks to become up secured from roof of vehicle.
Mfg Campaign: 11545304
Recall Date: Sep 18, 2023
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
The car turned off several times while I was stuck in traffic, it was raining an the wipers were on. This happened on Riverside Drive, NYC on 9/8/23 around 5 pm. The warning said: low steering power. There were cars behind me and could have crashed my car.
Corrective Action:
The car turned off several times while I was stuck in traffic, it was raining an the wipers were on. This happened on Riverside Drive, NYC on 9/8/23 around 5 pm. The warning said: low steering power. There were cars behind me and could have crashed my car.
Additional Notes:
The car turned off several times while I was stuck in traffic, it was raining an the wipers were on. This happened on Riverside Drive, NYC on 9/8/23 around 5 pm. The warning said: low steering power. There were cars behind me and could have crashed my car.
Mfg Campaign: 11543538
Recall Date: Sep 9, 2023
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
I bought a 2023 Cross in good faith the end of March 2023. I needed it as a replacement car as mine had been totaled as I was hit head on Feb. 9,2020.Then the covid long months and years hit right after and then I could find no car. When I finally found one through a dealership then I got no 1 recall and later no2 recall.I have not been able to drive it much as safety issues and it has been sitting for weeks. First why was Toyota allowed to go through Takata for the parts when years ago they were in a prior recall with this manufacturer and Takata filed for bankruptcy then. Now this is the largest recall in this recall history and we, the customers of new cars, are in a mess. I bought an extended warranty which is no good since my car is sitting, they have the 2022 Cross SUV on this recall also-why was it not taken care of before we bought new 2023 vehicles??I waited years to replace my totaled car due to no cars (new) on lots and I had many injuries and the person who hit me had nothing to even pay off my bill for injuries-just a little insurance his mother had taken out.Had I known about the problem I would have found another new SUV.Why is there no one not allowing Toyota to use this manufacturer AGAIN so we do not have to go through all this. I have been through enough physically and still have medical problems and have to go to medical facilities 5-6 hours away for problems and planned on using my Cross and have 5 upcoming trips in the weeks ahead of me. I hope there can be some changes so this never happens again to new car buyers-it also has affected my car's value. I am so disappointed and mad in the whole situation. Thank you for your time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I bought a 2023 Cross in good faith the end of March 2023. I needed it as a replacement car as mine had been totaled as I was hit head on Feb. 9,2020.Then the covid long months and years hit right after and then I could find no car. When I finally found one through a dealership then I got no 1 recall and later no2 recall.I have not been able to drive it much as safety issues and it has been sitting for weeks. First why was Toyota allowed to go through Takata for the parts when years ago they were in a prior recall with this manufacturer and Takata filed for bankruptcy then. Now this is the largest recall in this recall history and we, the customers of new cars, are in a mess. I bought an extended warranty which is no good since my car is sitting, they have the 2022 Cross SUV on this recall also-why was it not taken care of before we bought new 2023 vehicles??I waited years to replace my totaled car due to no cars (new) on lots and I had many injuries and the person who hit me had nothing to even pay off my bill for injuries-just a little insurance his mother had taken out.Had I known about the problem I would have found another new SUV.Why is there no one not allowing Toyota to use this manufacturer AGAIN so we do not have to go through all this. I have been through enough physically and still have medical problems and have to go to medical facilities 5-6 hours away for problems and planned on using my Cross and have 5 upcoming trips in the weeks ahead of me. I hope there can be some changes so this never happens again to new car buyers-it also has affected my car's value. I am so disappointed and mad in the whole situation. Thank you for your time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I bought a 2023 Cross in good faith the end of March 2023. I needed it as a replacement car as mine had been totaled as I was hit head on Feb. 9,2020.Then the covid long months and years hit right after and then I could find no car. When I finally found one through a dealership then I got no 1 recall and later no2 recall.I have not been able to drive it much as safety issues and it has been sitting for weeks. First why was Toyota allowed to go through Takata for the parts when years ago they were in a prior recall with this manufacturer and Takata filed for bankruptcy then. Now this is the largest recall in this recall history and we, the customers of new cars, are in a mess. I bought an extended warranty which is no good since my car is sitting, they have the 2022 Cross SUV on this recall also-why was it not taken care of before we bought new 2023 vehicles??I waited years to replace my totaled car due to no cars (new) on lots and I had many injuries and the person who hit me had nothing to even pay off my bill for injuries-just a little insurance his mother had taken out.Had I known about the problem I would have found another new SUV.Why is there no one not allowing Toyota to use this manufacturer AGAIN so we do not have to go through all this. I have been through enough physically and still have medical problems and have to go to medical facilities 5-6 hours away for problems and planned on using my Cross and have 5 upcoming trips in the weeks ahead of me. I hope there can be some changes so this never happens again to new car buyers-it also has affected my car's value. I am so disappointed and mad in the whole situation. Thank you for your time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11542818
Recall Date: Sep 6, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I ordered the car in July and it arrived on 8/3/23. On 8/31/23, I got in the car while in my garage, attempted to start it as usual, and a loud sound occurred when I shifted from park to reverse. Lights began flashing. I turned off the car, got out and walked around to make sure I hadn’t hit anything. After verifying clearance all around, I checked my phone. The Toyota Corolla Cross XLE had 4 codes listed: malfunctions of: electronic control of engine, AWD system, drive-start control system, and the advanced ultrasonic detecting and ranging system. I restarted the car and backed out of my garage. The check engine light was still on. I backed out and tried to drive down my neighborhood street. When I steeped in the accelerator, the engine would race but not engage. Acceleration was problematic so I returned home. Later the same day, I had it towed into a local Toyota service center. After several days, they said it was “just a glitch”. They reset it and have not been able to get the codes to recur.
Corrective Action:
I ordered the car in July and it arrived on 8/3/23. On 8/31/23, I got in the car while in my garage, attempted to start it as usual, and a loud sound occurred when I shifted from park to reverse. Lights began flashing. I turned off the car, got out and walked around to make sure I hadn’t hit anything. After verifying clearance all around, I checked my phone. The Toyota Corolla Cross XLE had 4 codes listed: malfunctions of: electronic control of engine, AWD system, drive-start control system, and the advanced ultrasonic detecting and ranging system. I restarted the car and backed out of my garage. The check engine light was still on. I backed out and tried to drive down my neighborhood street. When I steeped in the accelerator, the engine would race but not engage. Acceleration was problematic so I returned home. Later the same day, I had it towed into a local Toyota service center. After several days, they said it was “just a glitch”. They reset it and have not been able to get the codes to recur.
Additional Notes:
I ordered the car in July and it arrived on 8/3/23. On 8/31/23, I got in the car while in my garage, attempted to start it as usual, and a loud sound occurred when I shifted from park to reverse. Lights began flashing. I turned off the car, got out and walked around to make sure I hadn’t hit anything. After verifying clearance all around, I checked my phone. The Toyota Corolla Cross XLE had 4 codes listed: malfunctions of: electronic control of engine, AWD system, drive-start control system, and the advanced ultrasonic detecting and ranging system. I restarted the car and backed out of my garage. The check engine light was still on. I backed out and tried to drive down my neighborhood street. When I steeped in the accelerator, the engine would race but not engage. Acceleration was problematic so I returned home. Later the same day, I had it towed into a local Toyota service center. After several days, they said it was “just a glitch”. They reset it and have not been able to get the codes to recur.
Mfg Campaign: 11542639
Recall Date: Sep 5, 2023
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I ordered the car in July and it arrived on 8/3/23. On 8/31/23, I got in the car while in my garage, attempted to start it as usual, and a loud sound occurred when I shifted from park to reverse. Lights began flashing. I turned off the car, got out and walked around to make sure I hadn’t hit anything. After verifying clearance all around, I checked my phone. The Toyota Corolla Cross XLE had 4 codes listed: malfunctions of: electronic control of engine, AWD system, drive-start control system, and the advanced ultrasonic detecting and ranging system. I restarted the car and backed out of my garage. The check engine light was still on. I backed out and tried to drive down my neighborhood street. When I steeped in the accelerator, the engine would race but not engage. Acceleration was problematic so I returned home. Later the same day, I had it towed into a local Toyota service center. After several days, they said it was “just a glitch”. They reset it and have not been able to get the codes to recur.
Corrective Action:
I ordered the car in July and it arrived on 8/3/23. On 8/31/23, I got in the car while in my garage, attempted to start it as usual, and a loud sound occurred when I shifted from park to reverse. Lights began flashing. I turned off the car, got out and walked around to make sure I hadn’t hit anything. After verifying clearance all around, I checked my phone. The Toyota Corolla Cross XLE had 4 codes listed: malfunctions of: electronic control of engine, AWD system, drive-start control system, and the advanced ultrasonic detecting and ranging system. I restarted the car and backed out of my garage. The check engine light was still on. I backed out and tried to drive down my neighborhood street. When I steeped in the accelerator, the engine would race but not engage. Acceleration was problematic so I returned home. Later the same day, I had it towed into a local Toyota service center. After several days, they said it was “just a glitch”. They reset it and have not been able to get the codes to recur.
Additional Notes:
I ordered the car in July and it arrived on 8/3/23. On 8/31/23, I got in the car while in my garage, attempted to start it as usual, and a loud sound occurred when I shifted from park to reverse. Lights began flashing. I turned off the car, got out and walked around to make sure I hadn’t hit anything. After verifying clearance all around, I checked my phone. The Toyota Corolla Cross XLE had 4 codes listed: malfunctions of: electronic control of engine, AWD system, drive-start control system, and the advanced ultrasonic detecting and ranging system. I restarted the car and backed out of my garage. The check engine light was still on. I backed out and tried to drive down my neighborhood street. When I steeped in the accelerator, the engine would race but not engage. Acceleration was problematic so I returned home. Later the same day, I had it towed into a local Toyota service center. After several days, they said it was “just a glitch”. They reset it and have not been able to get the codes to recur.
Mfg Campaign: 11542639
Recall Date: Sep 5, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I ordered the car in July and it arrived on 8/3/23. On 8/31/23, I got in the car while in my garage, attempted to start it as usual, and a loud sound occurred when I shifted from park to reverse. Lights began flashing. I turned off the car, got out and walked around to make sure I hadn’t hit anything. After verifying clearance all around, I checked my phone. The Toyota Corolla Cross XLE had 4 codes listed: malfunctions of: electronic control of engine, AWD system, drive-start control system, and the advanced ultrasonic detecting and ranging system. I restarted the car and backed out of my garage. The check engine light was still on. I backed out and tried to drive down my neighborhood street. When I steeped in the accelerator, the engine would race but not engage. Acceleration was problematic so I returned home. Later the same day, I had it towed into a local Toyota service center. After several days, they said it was “just a glitch”. They reset it and have not been able to get the codes to recur.
Corrective Action:
I ordered the car in July and it arrived on 8/3/23. On 8/31/23, I got in the car while in my garage, attempted to start it as usual, and a loud sound occurred when I shifted from park to reverse. Lights began flashing. I turned off the car, got out and walked around to make sure I hadn’t hit anything. After verifying clearance all around, I checked my phone. The Toyota Corolla Cross XLE had 4 codes listed: malfunctions of: electronic control of engine, AWD system, drive-start control system, and the advanced ultrasonic detecting and ranging system. I restarted the car and backed out of my garage. The check engine light was still on. I backed out and tried to drive down my neighborhood street. When I steeped in the accelerator, the engine would race but not engage. Acceleration was problematic so I returned home. Later the same day, I had it towed into a local Toyota service center. After several days, they said it was “just a glitch”. They reset it and have not been able to get the codes to recur.
Additional Notes:
I ordered the car in July and it arrived on 8/3/23. On 8/31/23, I got in the car while in my garage, attempted to start it as usual, and a loud sound occurred when I shifted from park to reverse. Lights began flashing. I turned off the car, got out and walked around to make sure I hadn’t hit anything. After verifying clearance all around, I checked my phone. The Toyota Corolla Cross XLE had 4 codes listed: malfunctions of: electronic control of engine, AWD system, drive-start control system, and the advanced ultrasonic detecting and ranging system. I restarted the car and backed out of my garage. The check engine light was still on. I backed out and tried to drive down my neighborhood street. When I steeped in the accelerator, the engine would race but not engage. Acceleration was problematic so I returned home. Later the same day, I had it towed into a local Toyota service center. After several days, they said it was “just a glitch”. They reset it and have not been able to get the codes to recur.
Mfg Campaign: 11542639
Recall Date: Sep 5, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Purchase car 8/28 ( brand new 8 miles in it) drove it 1 time 9/1. On 9/3 the car would not start. Giving message key not detected although key was in dash. Then it said push break portal and touch engine switch with key. Still did not start. Today 9/4 same thing. Dealership Manager and technician came to my home (outstanding service ). I discovered it was not turn battery that the key was not being recognized. They said they have not had the problem with their cars but have heard about it worth this car from other dealerships. There is No fox as of yet.
Corrective Action:
Purchase car 8/28 ( brand new 8 miles in it) drove it 1 time 9/1. On 9/3 the car would not start. Giving message key not detected although key was in dash. Then it said push break portal and touch engine switch with key. Still did not start. Today 9/4 same thing. Dealership Manager and technician came to my home (outstanding service ). I discovered it was not turn battery that the key was not being recognized. They said they have not had the problem with their cars but have heard about it worth this car from other dealerships. There is No fox as of yet.
Additional Notes:
Purchase car 8/28 ( brand new 8 miles in it) drove it 1 time 9/1. On 9/3 the car would not start. Giving message key not detected although key was in dash. Then it said push break portal and touch engine switch with key. Still did not start. Today 9/4 same thing. Dealership Manager and technician came to my home (outstanding service ). I discovered it was not turn battery that the key was not being recognized. They said they have not had the problem with their cars but have heard about it worth this car from other dealerships. There is No fox as of yet.
Mfg Campaign: 11542519
Recall Date: Sep 4, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The car has suddenly turn off while driving, all lights come one and does take a while to be able.to turn back on. It had happened 4 times already. Twice today while my daughter was driving on a busy street, nearly missing getting it by someone else. And the second time in the middle of an intersection today was a rainy day, and she had the automatic on/off button off. Twice before, on 2 separate days one was sunny, the day was sprinkling.
Corrective Action:
The car has suddenly turn off while driving, all lights come one and does take a while to be able.to turn back on. It had happened 4 times already. Twice today while my daughter was driving on a busy street, nearly missing getting it by someone else. And the second time in the middle of an intersection today was a rainy day, and she had the automatic on/off button off. Twice before, on 2 separate days one was sunny, the day was sprinkling.
Additional Notes:
The car has suddenly turn off while driving, all lights come one and does take a while to be able.to turn back on. It had happened 4 times already. Twice today while my daughter was driving on a busy street, nearly missing getting it by someone else. And the second time in the middle of an intersection today was a rainy day, and she had the automatic on/off button off. Twice before, on 2 separate days one was sunny, the day was sprinkling.
Mfg Campaign: 11541799
Recall Date: Aug 31, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car has suddenly turn off while driving, all lights come one and does take a while to be able.to turn back on. It had happened 4 times already. Twice today while my daughter was driving on a busy street, nearly missing getting it by someone else. And the second time in the middle of an intersection today was a rainy day, and she had the automatic on/off button off. Twice before, on 2 separate days one was sunny, the day was sprinkling.
Corrective Action:
The car has suddenly turn off while driving, all lights come one and does take a while to be able.to turn back on. It had happened 4 times already. Twice today while my daughter was driving on a busy street, nearly missing getting it by someone else. And the second time in the middle of an intersection today was a rainy day, and she had the automatic on/off button off. Twice before, on 2 separate days one was sunny, the day was sprinkling.
Additional Notes:
The car has suddenly turn off while driving, all lights come one and does take a while to be able.to turn back on. It had happened 4 times already. Twice today while my daughter was driving on a busy street, nearly missing getting it by someone else. And the second time in the middle of an intersection today was a rainy day, and she had the automatic on/off button off. Twice before, on 2 separate days one was sunny, the day was sprinkling.
Mfg Campaign: 11541799
Recall Date: Aug 31, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car has suddenly turn off while driving, all lights come one and does take a while to be able.to turn back on. It had happened 4 times already. Twice today while my daughter was driving on a busy street, nearly missing getting it by someone else. And the second time in the middle of an intersection today was a rainy day, and she had the automatic on/off button off. Twice before, on 2 separate days one was sunny, the day was sprinkling.
Corrective Action:
The car has suddenly turn off while driving, all lights come one and does take a while to be able.to turn back on. It had happened 4 times already. Twice today while my daughter was driving on a busy street, nearly missing getting it by someone else. And the second time in the middle of an intersection today was a rainy day, and she had the automatic on/off button off. Twice before, on 2 separate days one was sunny, the day was sprinkling.
Additional Notes:
The car has suddenly turn off while driving, all lights come one and does take a while to be able.to turn back on. It had happened 4 times already. Twice today while my daughter was driving on a busy street, nearly missing getting it by someone else. And the second time in the middle of an intersection today was a rainy day, and she had the automatic on/off button off. Twice before, on 2 separate days one was sunny, the day was sprinkling.
Mfg Campaign: 11541799
Recall Date: Aug 31, 2023
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Toyota Corolla Cross. The contact stated that the automatic START/STOP feature intermittently failed to operate as needed. There was no warning light illuminated. The vehicle failed to restart upon depression of the accelerator pedal. The contact was forced to manually place the gear shift into park(P) and restart the vehicle. The contact called the dealer and was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000.
Corrective Action:
The contact owns a 2023 Toyota Corolla Cross. The contact stated that the automatic START/STOP feature intermittently failed to operate as needed. There was no warning light illuminated. The vehicle failed to restart upon depression of the accelerator pedal. The contact was forced to manually place the gear shift into park(P) and restart the vehicle. The contact called the dealer and was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000.
Additional Notes:
The contact owns a 2023 Toyota Corolla Cross. The contact stated that the automatic START/STOP feature intermittently failed to operate as needed. There was no warning light illuminated. The vehicle failed to restart upon depression of the accelerator pedal. The contact was forced to manually place the gear shift into park(P) and restart the vehicle. The contact called the dealer and was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000.
Mfg Campaign: 11539111
Recall Date: Aug 17, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Toyota Corolla Cross. The contact stated that the automatic START/STOP feature intermittently failed to operate as needed. There was no warning light illuminated. The vehicle failed to restart upon depression of the accelerator pedal. The contact was forced to manually place the gear shift into park(P) and restart the vehicle. The contact called the dealer and was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000.
Corrective Action:
The contact owns a 2023 Toyota Corolla Cross. The contact stated that the automatic START/STOP feature intermittently failed to operate as needed. There was no warning light illuminated. The vehicle failed to restart upon depression of the accelerator pedal. The contact was forced to manually place the gear shift into park(P) and restart the vehicle. The contact called the dealer and was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000.
Additional Notes:
The contact owns a 2023 Toyota Corolla Cross. The contact stated that the automatic START/STOP feature intermittently failed to operate as needed. There was no warning light illuminated. The vehicle failed to restart upon depression of the accelerator pedal. The contact was forced to manually place the gear shift into park(P) and restart the vehicle. The contact called the dealer and was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000.
Mfg Campaign: 11539111
Recall Date: Aug 17, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving in the pouring rain with intermittent wipers on in bumper to bumper traffic and stopped at a red light. Car shut off, with traffic behind me and I had to put hazard lights on. Dashboard messages appeared - Low steering power light and then said to press brake and auto start button. Luckily it restarted. Second time this has happened as I had 500 miles and thought I didn't know how to operate the car since it was new. This time 2,400 miles and there was no doubt the fear I experienced was an electrical issue. Drove to Northshore Toyota, who advised no codes were stored and couldn't duplicate the issue. I contacted Toyota Brand Engagement with case # [XXX] and [XXX]. Northshore Toyota contacted field technician and said to reprogram the main computer. They will do this today. If it doesn't fix the issue, after 3 times of the dealer trying to fix it, I can go to arbitration with Toyota. Car is at dealer so I do not have a document to upload.
Corrective Action:
I was driving in the pouring rain with intermittent wipers on in bumper to bumper traffic and stopped at a red light. Car shut off, with traffic behind me and I had to put hazard lights on. Dashboard messages appeared - Low steering power light and then said to press brake and auto start button. Luckily it restarted. Second time this has happened as I had 500 miles and thought I didn't know how to operate the car since it was new. This time 2,400 miles and there was no doubt the fear I experienced was an electrical issue. Drove to Northshore Toyota, who advised no codes were stored and couldn't duplicate the issue. I contacted Toyota Brand Engagement with case # [XXX] and [XXX]. Northshore Toyota contacted field technician and said to reprogram the main computer. They will do this today. If it doesn't fix the issue, after 3 times of the dealer trying to fix it, I can go to arbitration with Toyota. Car is at dealer so I do not have a document to upload.
Additional Notes:
I was driving in the pouring rain with intermittent wipers on in bumper to bumper traffic and stopped at a red light. Car shut off, with traffic behind me and I had to put hazard lights on. Dashboard messages appeared - Low steering power light and then said to press brake and auto start button. Luckily it restarted. Second time this has happened as I had 500 miles and thought I didn't know how to operate the car since it was new. This time 2,400 miles and there was no doubt the fear I experienced was an electrical issue. Drove to Northshore Toyota, who advised no codes were stored and couldn't duplicate the issue. I contacted Toyota Brand Engagement with case # [XXX] and [XXX]. Northshore Toyota contacted field technician and said to reprogram the main computer. They will do this today. If it doesn't fix the issue, after 3 times of the dealer trying to fix it, I can go to arbitration with Toyota. Car is at dealer so I do not have a document to upload.
Mfg Campaign: 11538840
Recall Date: Aug 16, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I was driving in the pouring rain with intermittent wipers on in bumper to bumper traffic and stopped at a red light. Car shut off, with traffic behind me and I had to put hazard lights on. Dashboard messages appeared - Low steering power light and then said to press brake and auto start button. Luckily it restarted. Second time this has happened as I had 500 miles and thought I didn't know how to operate the car since it was new. This time 2,400 miles and there was no doubt the fear I experienced was an electrical issue. Drove to Northshore Toyota, who advised no codes were stored and couldn't duplicate the issue. I contacted Toyota Brand Engagement with case # [XXX] and [XXX]. Northshore Toyota contacted field technician and said to reprogram the main computer. They will do this today. If it doesn't fix the issue, after 3 times of the dealer trying to fix it, I can go to arbitration with Toyota. Car is at dealer so I do not have a document to upload.
Corrective Action:
I was driving in the pouring rain with intermittent wipers on in bumper to bumper traffic and stopped at a red light. Car shut off, with traffic behind me and I had to put hazard lights on. Dashboard messages appeared - Low steering power light and then said to press brake and auto start button. Luckily it restarted. Second time this has happened as I had 500 miles and thought I didn't know how to operate the car since it was new. This time 2,400 miles and there was no doubt the fear I experienced was an electrical issue. Drove to Northshore Toyota, who advised no codes were stored and couldn't duplicate the issue. I contacted Toyota Brand Engagement with case # [XXX] and [XXX]. Northshore Toyota contacted field technician and said to reprogram the main computer. They will do this today. If it doesn't fix the issue, after 3 times of the dealer trying to fix it, I can go to arbitration with Toyota. Car is at dealer so I do not have a document to upload.
Additional Notes:
I was driving in the pouring rain with intermittent wipers on in bumper to bumper traffic and stopped at a red light. Car shut off, with traffic behind me and I had to put hazard lights on. Dashboard messages appeared - Low steering power light and then said to press brake and auto start button. Luckily it restarted. Second time this has happened as I had 500 miles and thought I didn't know how to operate the car since it was new. This time 2,400 miles and there was no doubt the fear I experienced was an electrical issue. Drove to Northshore Toyota, who advised no codes were stored and couldn't duplicate the issue. I contacted Toyota Brand Engagement with case # [XXX] and [XXX]. Northshore Toyota contacted field technician and said to reprogram the main computer. They will do this today. If it doesn't fix the issue, after 3 times of the dealer trying to fix it, I can go to arbitration with Toyota. Car is at dealer so I do not have a document to upload.
Mfg Campaign: 11538840
Recall Date: Aug 16, 2023
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was driving in the pouring rain with intermittent wipers on in bumper to bumper traffic and stopped at a red light. Car shut off, with traffic behind me and I had to put hazard lights on. Dashboard messages appeared - Low steering power light and then said to press brake and auto start button. Luckily it restarted. Second time this has happened as I had 500 miles and thought I didn't know how to operate the car since it was new. This time 2,400 miles and there was no doubt the fear I experienced was an electrical issue. Drove to Northshore Toyota, who advised no codes were stored and couldn't duplicate the issue. I contacted Toyota Brand Engagement with case # [XXX] and [XXX]. Northshore Toyota contacted field technician and said to reprogram the main computer. They will do this today. If it doesn't fix the issue, after 3 times of the dealer trying to fix it, I can go to arbitration with Toyota. Car is at dealer so I do not have a document to upload.
Corrective Action:
I was driving in the pouring rain with intermittent wipers on in bumper to bumper traffic and stopped at a red light. Car shut off, with traffic behind me and I had to put hazard lights on. Dashboard messages appeared - Low steering power light and then said to press brake and auto start button. Luckily it restarted. Second time this has happened as I had 500 miles and thought I didn't know how to operate the car since it was new. This time 2,400 miles and there was no doubt the fear I experienced was an electrical issue. Drove to Northshore Toyota, who advised no codes were stored and couldn't duplicate the issue. I contacted Toyota Brand Engagement with case # [XXX] and [XXX]. Northshore Toyota contacted field technician and said to reprogram the main computer. They will do this today. If it doesn't fix the issue, after 3 times of the dealer trying to fix it, I can go to arbitration with Toyota. Car is at dealer so I do not have a document to upload.
Additional Notes:
I was driving in the pouring rain with intermittent wipers on in bumper to bumper traffic and stopped at a red light. Car shut off, with traffic behind me and I had to put hazard lights on. Dashboard messages appeared - Low steering power light and then said to press brake and auto start button. Luckily it restarted. Second time this has happened as I had 500 miles and thought I didn't know how to operate the car since it was new. This time 2,400 miles and there was no doubt the fear I experienced was an electrical issue. Drove to Northshore Toyota, who advised no codes were stored and couldn't duplicate the issue. I contacted Toyota Brand Engagement with case # [XXX] and [XXX]. Northshore Toyota contacted field technician and said to reprogram the main computer. They will do this today. If it doesn't fix the issue, after 3 times of the dealer trying to fix it, I can go to arbitration with Toyota. Car is at dealer so I do not have a document to upload.
Mfg Campaign: 11538840
Recall Date: Aug 16, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Toyota Corolla Cross. The contact stated while the vehicle was idling at a traffic light, the vehicle stalled. The messages "Engine Shut Off" and "Steering Power Low" were displayed, and the check engine warning light and other unknown warning lights were illuminated. The contact stated that she turned off and restarted the vehicle, and the messages and warning lights were turned off. The dealer was notified of the failure and informed the contact that the failure needed to be duplicated to diagnose the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,600.
Corrective Action:
The contact owns a 2023 Toyota Corolla Cross. The contact stated while the vehicle was idling at a traffic light, the vehicle stalled. The messages "Engine Shut Off" and "Steering Power Low" were displayed, and the check engine warning light and other unknown warning lights were illuminated. The contact stated that she turned off and restarted the vehicle, and the messages and warning lights were turned off. The dealer was notified of the failure and informed the contact that the failure needed to be duplicated to diagnose the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,600.
Additional Notes:
The contact owns a 2023 Toyota Corolla Cross. The contact stated while the vehicle was idling at a traffic light, the vehicle stalled. The messages "Engine Shut Off" and "Steering Power Low" were displayed, and the check engine warning light and other unknown warning lights were illuminated. The contact stated that she turned off and restarted the vehicle, and the messages and warning lights were turned off. The dealer was notified of the failure and informed the contact that the failure needed to be duplicated to diagnose the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,600.
Mfg Campaign: 11538628
Recall Date: Aug 15, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury