Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA15, 23LA03
Recall Date: Dec 20, 2023
Consumer Complaints
193 ComplaintsToyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms parts not available.
Mfg Campaign: 11639401
Recall Date: Jan 29, 2025
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11637560
Recall Date: Jan 22, 2025
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Toyota Corolla. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The vehicle was scheduled for an upcoming diagnostic test. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 110,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Toyota Corolla. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The vehicle was scheduled for an upcoming diagnostic test. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 110,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Toyota Corolla. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The vehicle was scheduled for an upcoming diagnostic test. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 110,000. VIN tool confirms parts not available.
Mfg Campaign: 11636043
Recall Date: Jan 15, 2025
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side air bag warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,200. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side air bag warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,200. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side air bag warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,200. VIN tool confirms parts not available.
Mfg Campaign: 11633675
Recall Date: Jan 2, 2025
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
Our car in used for a TURO rental car. The TURO system has unlisted our income making vehicle until this is fixed. It's been over a year and we are losing money every day. We are considering legal action. Hope this submission helps. Thank for your help
Corrective Action:
Our car in used for a TURO rental car. The TURO system has unlisted our income making vehicle until this is fixed. It's been over a year and we are losing money every day. We are considering legal action. Hope this submission helps. Thank for your help
Additional Notes:
Our car in used for a TURO rental car. The TURO system has unlisted our income making vehicle until this is fixed. It's been over a year and we are losing money every day. We are considering legal action. Hope this submission helps. Thank for your help
Mfg Campaign: 11633202
Recall Date: Dec 30, 2024
Toyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
On December 20, 2023, a safety recall was officially generated for my 2021 Toyota Corolla. It has been over a year, and there is currently no remedy for this recall. I was originally notified that there would be an option to fix this by the third quarter of 2024. However, that was not the case. On December 26, 2024, I contacted the service center at Sam Leman Toyota in Bloomington, Illinois by phone, and they confirmed that there is still no remedy for repair.
Corrective Action:
On December 20, 2023, a safety recall was officially generated for my 2021 Toyota Corolla. It has been over a year, and there is currently no remedy for this recall. I was originally notified that there would be an option to fix this by the third quarter of 2024. However, that was not the case. On December 26, 2024, I contacted the service center at Sam Leman Toyota in Bloomington, Illinois by phone, and they confirmed that there is still no remedy for repair.
Additional Notes:
On December 20, 2023, a safety recall was officially generated for my 2021 Toyota Corolla. It has been over a year, and there is currently no remedy for this recall. I was originally notified that there would be an option to fix this by the third quarter of 2024. However, that was not the case. On December 26, 2024, I contacted the service center at Sam Leman Toyota in Bloomington, Illinois by phone, and they confirmed that there is still no remedy for repair.
Mfg Campaign: 11632814
Recall Date: Dec 28, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
On December 20, 2023, a safety recall was officially generated for my 2021 Toyota Corolla. It has been over a year, and there is currently no remedy for this recall. I was originally notified that there would be an option to fix this by the third quarter of 2024. However, that was not the case. On December 26, 2024, I contacted the service center at Sam Leman Toyota in Bloomington, Illinois by phone, and they confirmed that there is still no remedy for repair.
Corrective Action:
On December 20, 2023, a safety recall was officially generated for my 2021 Toyota Corolla. It has been over a year, and there is currently no remedy for this recall. I was originally notified that there would be an option to fix this by the third quarter of 2024. However, that was not the case. On December 26, 2024, I contacted the service center at Sam Leman Toyota in Bloomington, Illinois by phone, and they confirmed that there is still no remedy for repair.
Additional Notes:
On December 20, 2023, a safety recall was officially generated for my 2021 Toyota Corolla. It has been over a year, and there is currently no remedy for this recall. I was originally notified that there would be an option to fix this by the third quarter of 2024. However, that was not the case. On December 26, 2024, I contacted the service center at Sam Leman Toyota in Bloomington, Illinois by phone, and they confirmed that there is still no remedy for repair.
Mfg Campaign: 11632814
Recall Date: Dec 28, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
I am writing to formally file a complaint regarding the ongoing issues related to safety recall 23TA15 for my 2021 Toyota Corolla LE. The recall, issued in December 2023, involves a defect in the Occupant Classification System (OCS) sensors in the front passenger seat, which may have been improperly manufactured. Unfortunately, Toyota has failed to address this recall in a timely manner, significantly impacting my ability to use my vehicle safely and as intended. My local dealership has confirmed that my car is affected by this recall and that the OCS sensor is not functioning. However, despite the recall being issued nearly a year ago, the dealership has informed me that they are unable to obtain the necessary parts to repair the issue, and they do not expect to receive them until at least the end of December 2024—if not later. As a result, I have been unable to use my car's passenger seat in a safe and fully functional manner, effectively rendering the car unsuitable for my needs. This prolonged delay in resolving a critical safety issue is unacceptable, and I am concerned for my safety and the safety of others until this issue is resolved. I kindly request that the NHTSA investigate Toyota’s handling of this recall and take appropriate action to ensure that affected vehicle owners, including myself, are provided with timely repairs and necessary parts. I am also requesting clarification on any steps I can take to expedite the repair process. Thank you for your attention to this matter. I look forward to your prompt response.
Corrective Action:
I am writing to formally file a complaint regarding the ongoing issues related to safety recall 23TA15 for my 2021 Toyota Corolla LE. The recall, issued in December 2023, involves a defect in the Occupant Classification System (OCS) sensors in the front passenger seat, which may have been improperly manufactured. Unfortunately, Toyota has failed to address this recall in a timely manner, significantly impacting my ability to use my vehicle safely and as intended. My local dealership has confirmed that my car is affected by this recall and that the OCS sensor is not functioning. However, despite the recall being issued nearly a year ago, the dealership has informed me that they are unable to obtain the necessary parts to repair the issue, and they do not expect to receive them until at least the end of December 2024—if not later. As a result, I have been unable to use my car's passenger seat in a safe and fully functional manner, effectively rendering the car unsuitable for my needs. This prolonged delay in resolving a critical safety issue is unacceptable, and I am concerned for my safety and the safety of others until this issue is resolved. I kindly request that the NHTSA investigate Toyota’s handling of this recall and take appropriate action to ensure that affected vehicle owners, including myself, are provided with timely repairs and necessary parts. I am also requesting clarification on any steps I can take to expedite the repair process. Thank you for your attention to this matter. I look forward to your prompt response.
Additional Notes:
I am writing to formally file a complaint regarding the ongoing issues related to safety recall 23TA15 for my 2021 Toyota Corolla LE. The recall, issued in December 2023, involves a defect in the Occupant Classification System (OCS) sensors in the front passenger seat, which may have been improperly manufactured. Unfortunately, Toyota has failed to address this recall in a timely manner, significantly impacting my ability to use my vehicle safely and as intended. My local dealership has confirmed that my car is affected by this recall and that the OCS sensor is not functioning. However, despite the recall being issued nearly a year ago, the dealership has informed me that they are unable to obtain the necessary parts to repair the issue, and they do not expect to receive them until at least the end of December 2024—if not later. As a result, I have been unable to use my car's passenger seat in a safe and fully functional manner, effectively rendering the car unsuitable for my needs. This prolonged delay in resolving a critical safety issue is unacceptable, and I am concerned for my safety and the safety of others until this issue is resolved. I kindly request that the NHTSA investigate Toyota’s handling of this recall and take appropriate action to ensure that affected vehicle owners, including myself, are provided with timely repairs and necessary parts. I am also requesting clarification on any steps I can take to expedite the repair process. Thank you for your attention to this matter. I look forward to your prompt response.
Mfg Campaign: 11631735
Recall Date: Dec 20, 2024
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Toyota Corolla. The contact stated that while the vehicle was parked in the driveway with the engine off and attempting to enter the vehicle to clean the interior of the vehicle, the vehicle rolled away going downward out of the driveway. Due to the failure, the vehicle tugged the contact while rolling away. The contact stated that the vehicle independently came to a stop in the middle of the roadway. The contact sustained back, feet, and injuries to both legs, requiring medical attention. A police report was not filed. The Insurance Provider retrieved the vehicle at the scene. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2021 Toyota Corolla. The contact stated that while the vehicle was parked in the driveway with the engine off and attempting to enter the vehicle to clean the interior of the vehicle, the vehicle rolled away going downward out of the driveway. Due to the failure, the vehicle tugged the contact while rolling away. The contact stated that the vehicle independently came to a stop in the middle of the roadway. The contact sustained back, feet, and injuries to both legs, requiring medical attention. A police report was not filed. The Insurance Provider retrieved the vehicle at the scene. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2021 Toyota Corolla. The contact stated that while the vehicle was parked in the driveway with the engine off and attempting to enter the vehicle to clean the interior of the vehicle, the vehicle rolled away going downward out of the driveway. Due to the failure, the vehicle tugged the contact while rolling away. The contact stated that the vehicle independently came to a stop in the middle of the roadway. The contact sustained back, feet, and injuries to both legs, requiring medical attention. A police report was not filed. The Insurance Provider retrieved the vehicle at the scene. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11629864
Recall Date: Dec 10, 2024
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Front Windshields of the vehicle has more tinting to be within compliance. The same vehicle has tendency to follow certain vehicles all the time as per what I have experienced or see.
Corrective Action:
Front Windshields of the vehicle has more tinting to be within compliance. The same vehicle has tendency to follow certain vehicles all the time as per what I have experienced or see.
Additional Notes:
Front Windshields of the vehicle has more tinting to be within compliance. The same vehicle has tendency to follow certain vehicles all the time as per what I have experienced or see.
Mfg Campaign: 11629704
Recall Date: Dec 9, 2024
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Front Windshields of the vehicle has more tinting to be within compliance. The same vehicle has tendency to follow certain vehicles all the time as per what I have experienced or see.
Corrective Action:
Front Windshields of the vehicle has more tinting to be within compliance. The same vehicle has tendency to follow certain vehicles all the time as per what I have experienced or see.
Additional Notes:
Front Windshields of the vehicle has more tinting to be within compliance. The same vehicle has tendency to follow certain vehicles all the time as per what I have experienced or see.
Mfg Campaign: 11629704
Recall Date: Dec 9, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The safety of any passenger in the front seat is potentially affected as the defect can either cause the front passenger airbag to fail to deploy in an accident or cause it to deploy when it shouldn't, either way causing harm to the passenger in the front. This probem was widely reported in the press in 2023 and 2024. One article I read said that Toyota claimed it would start issuing the recalls for repair in Feb 2024 but that still had not happened by the time I bought my 2021 Corolla in April 2024. I bought it as a used car from a local dealer who shared the info about the recall which was on the CARFAX report too. I am reluctant to have family or friends in the front passenger seat because of the risk of injury in the case of an accident of accidental deployment of the airbag. This reduces the value of my car significantly, as it is required by law to be safe for my passengers as well as myself. Very disappointing behavior from a company that used to be reliable.
Corrective Action:
The safety of any passenger in the front seat is potentially affected as the defect can either cause the front passenger airbag to fail to deploy in an accident or cause it to deploy when it shouldn't, either way causing harm to the passenger in the front. This probem was widely reported in the press in 2023 and 2024. One article I read said that Toyota claimed it would start issuing the recalls for repair in Feb 2024 but that still had not happened by the time I bought my 2021 Corolla in April 2024. I bought it as a used car from a local dealer who shared the info about the recall which was on the CARFAX report too. I am reluctant to have family or friends in the front passenger seat because of the risk of injury in the case of an accident of accidental deployment of the airbag. This reduces the value of my car significantly, as it is required by law to be safe for my passengers as well as myself. Very disappointing behavior from a company that used to be reliable.
Additional Notes:
The safety of any passenger in the front seat is potentially affected as the defect can either cause the front passenger airbag to fail to deploy in an accident or cause it to deploy when it shouldn't, either way causing harm to the passenger in the front. This probem was widely reported in the press in 2023 and 2024. One article I read said that Toyota claimed it would start issuing the recalls for repair in Feb 2024 but that still had not happened by the time I bought my 2021 Corolla in April 2024. I bought it as a used car from a local dealer who shared the info about the recall which was on the CARFAX report too. I am reluctant to have family or friends in the front passenger seat because of the risk of injury in the case of an accident of accidental deployment of the airbag. This reduces the value of my car significantly, as it is required by law to be safe for my passengers as well as myself. Very disappointing behavior from a company that used to be reliable.
Mfg Campaign: 11626587
Recall Date: Nov 21, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11626361
Recall Date: Nov 20, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
My 2021 Toyota Corolla has 43k miles at this moment and the engine coolant bypass valve went out prematurely. There should be a recall on this part because a lot of people are having issues with this part on these cars at such low millage. Thanks
Corrective Action:
My 2021 Toyota Corolla has 43k miles at this moment and the engine coolant bypass valve went out prematurely. There should be a recall on this part because a lot of people are having issues with this part on these cars at such low millage. Thanks
Additional Notes:
My 2021 Toyota Corolla has 43k miles at this moment and the engine coolant bypass valve went out prematurely. There should be a recall on this part because a lot of people are having issues with this part on these cars at such low millage. Thanks
Mfg Campaign: 11624945
Recall Date: Nov 13, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I recently purchased a 2021 Toyota Corolla SE. After a few days the "Engine Maintenance Required - See Dealer" notification appeared. See as it was purchased very recently, I assumed this was the oil maintenance light, and reset it. Later that day, it came back, and I reset it a different method under the assumption I did it wrong. The next day it was back, and that is when I realized it must be something else. So I started doing some research and found lots of other people have had this same issue: 2020-21 Corolla, greater than 30k miles, usually less than 60k, and while the Check Engine Light *DOES NOT TURN ON* the car is throwing an error code: P268115 - Engine Coolant Bypass Valve. Sure enough, I have the codes pulled and I have that code showing up. So I took it to the local Toyota Dealership. They stated that the issue was not a warrantable, so I would likely have to pay out of pocket. After a slight fuss, they agreed to fix it as a "one-time goodwill gesture, performed in the interest of customer satisfaction..." So in the end, they did fix it; I did still have to pay for a diagnostic of the issue which is frustrating, especially since I was dead on in my analysis of the issue. To answer the guideline questions: Engine Coolant Bypass Valve Leaking engine coolant could cause the engine to overheat, which can lead to fires, not exactly ideal. It can also cause electrical shorts, leading to more issues. Yes. Lancaster Toyota confirmed the issue. Yes, Lancaster Toyota confirmed that the part was faulty. They appeared shortly after buying the car. There were no error lights like I'd expect, but there was the constantly appearing "Engine Maintenance Required - See Dealer" message which the Owner's Manual states is simply the 5000 mile Oil Change warning. Hidden behind this message is the error code P268115.
Corrective Action:
I recently purchased a 2021 Toyota Corolla SE. After a few days the "Engine Maintenance Required - See Dealer" notification appeared. See as it was purchased very recently, I assumed this was the oil maintenance light, and reset it. Later that day, it came back, and I reset it a different method under the assumption I did it wrong. The next day it was back, and that is when I realized it must be something else. So I started doing some research and found lots of other people have had this same issue: 2020-21 Corolla, greater than 30k miles, usually less than 60k, and while the Check Engine Light *DOES NOT TURN ON* the car is throwing an error code: P268115 - Engine Coolant Bypass Valve. Sure enough, I have the codes pulled and I have that code showing up. So I took it to the local Toyota Dealership. They stated that the issue was not a warrantable, so I would likely have to pay out of pocket. After a slight fuss, they agreed to fix it as a "one-time goodwill gesture, performed in the interest of customer satisfaction..." So in the end, they did fix it; I did still have to pay for a diagnostic of the issue which is frustrating, especially since I was dead on in my analysis of the issue. To answer the guideline questions: Engine Coolant Bypass Valve Leaking engine coolant could cause the engine to overheat, which can lead to fires, not exactly ideal. It can also cause electrical shorts, leading to more issues. Yes. Lancaster Toyota confirmed the issue. Yes, Lancaster Toyota confirmed that the part was faulty. They appeared shortly after buying the car. There were no error lights like I'd expect, but there was the constantly appearing "Engine Maintenance Required - See Dealer" message which the Owner's Manual states is simply the 5000 mile Oil Change warning. Hidden behind this message is the error code P268115.
Additional Notes:
I recently purchased a 2021 Toyota Corolla SE. After a few days the "Engine Maintenance Required - See Dealer" notification appeared. See as it was purchased very recently, I assumed this was the oil maintenance light, and reset it. Later that day, it came back, and I reset it a different method under the assumption I did it wrong. The next day it was back, and that is when I realized it must be something else. So I started doing some research and found lots of other people have had this same issue: 2020-21 Corolla, greater than 30k miles, usually less than 60k, and while the Check Engine Light *DOES NOT TURN ON* the car is throwing an error code: P268115 - Engine Coolant Bypass Valve. Sure enough, I have the codes pulled and I have that code showing up. So I took it to the local Toyota Dealership. They stated that the issue was not a warrantable, so I would likely have to pay out of pocket. After a slight fuss, they agreed to fix it as a "one-time goodwill gesture, performed in the interest of customer satisfaction..." So in the end, they did fix it; I did still have to pay for a diagnostic of the issue which is frustrating, especially since I was dead on in my analysis of the issue. To answer the guideline questions: Engine Coolant Bypass Valve Leaking engine coolant could cause the engine to overheat, which can lead to fires, not exactly ideal. It can also cause electrical shorts, leading to more issues. Yes. Lancaster Toyota confirmed the issue. Yes, Lancaster Toyota confirmed that the part was faulty. They appeared shortly after buying the car. There were no error lights like I'd expect, but there was the constantly appearing "Engine Maintenance Required - See Dealer" message which the Owner's Manual states is simply the 5000 mile Oil Change warning. Hidden behind this message is the error code P268115.
Mfg Campaign: 11624084
Recall Date: Nov 7, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11622675
Recall Date: Oct 30, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11622725
Recall Date: Oct 30, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Apparently my car's Engine Coolant Bypass Valve is broken and it's a common case with my car's model that's made after 2020. Seems like it there's a need a recall for such a thing since it's a defective part they knew about since my car was screaming at me for an engine maintenance. However, the check engine wasn't on. I went to Toyota at Elk Grove, CA and knew what the issue was pretty quick and charging me $700 to get it replaced. I feel like it's intentionally being handled poorly so they keep charging me 700 every few years to replace a $80 part. As well my story is very common with other customers of Toyota Cars made after 2020. I wanted to report this since that's potentially harmful to put out a car that could have engine problems easily. Especially it's a fairly newer car. Also, they have yet to replace the part for the known recall on this vehicle.
Corrective Action:
Apparently my car's Engine Coolant Bypass Valve is broken and it's a common case with my car's model that's made after 2020. Seems like it there's a need a recall for such a thing since it's a defective part they knew about since my car was screaming at me for an engine maintenance. However, the check engine wasn't on. I went to Toyota at Elk Grove, CA and knew what the issue was pretty quick and charging me $700 to get it replaced. I feel like it's intentionally being handled poorly so they keep charging me 700 every few years to replace a $80 part. As well my story is very common with other customers of Toyota Cars made after 2020. I wanted to report this since that's potentially harmful to put out a car that could have engine problems easily. Especially it's a fairly newer car. Also, they have yet to replace the part for the known recall on this vehicle.
Additional Notes:
Apparently my car's Engine Coolant Bypass Valve is broken and it's a common case with my car's model that's made after 2020. Seems like it there's a need a recall for such a thing since it's a defective part they knew about since my car was screaming at me for an engine maintenance. However, the check engine wasn't on. I went to Toyota at Elk Grove, CA and knew what the issue was pretty quick and charging me $700 to get it replaced. I feel like it's intentionally being handled poorly so they keep charging me 700 every few years to replace a $80 part. As well my story is very common with other customers of Toyota Cars made after 2020. I wanted to report this since that's potentially harmful to put out a car that could have engine problems easily. Especially it's a fairly newer car. Also, they have yet to replace the part for the known recall on this vehicle.
Mfg Campaign: 11622013
Recall Date: Oct 25, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
Hi, This car has had a recall since 12/20/23. Toyota still has no fix for us. I have this car on the TURO rental platform, but they unlisted my car because of this recall. I want to file a complaint on Toyota for not offering me a fix and killing my business. Is they any way to put a hold on this until a fix comes out? TY [XXX] Dec 20,2023 Manufacturer Recall Number23TB15 NHTSA Recall Number23V865 Recall StatusRecall Incomplete, remedy not yet available Summary The subject vehicles have Occupant Classification System (OCS) sensors in the front passenger seat, that could have been improperly manufactured. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Hi, This car has had a recall since 12/20/23. Toyota still has no fix for us. I have this car on the TURO rental platform, but they unlisted my car because of this recall. I want to file a complaint on Toyota for not offering me a fix and killing my business. Is they any way to put a hold on this until a fix comes out? TY [XXX] Dec 20,2023 Manufacturer Recall Number23TB15 NHTSA Recall Number23V865 Recall StatusRecall Incomplete, remedy not yet available Summary The subject vehicles have Occupant Classification System (OCS) sensors in the front passenger seat, that could have been improperly manufactured. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Hi, This car has had a recall since 12/20/23. Toyota still has no fix for us. I have this car on the TURO rental platform, but they unlisted my car because of this recall. I want to file a complaint on Toyota for not offering me a fix and killing my business. Is they any way to put a hold on this until a fix comes out? TY [XXX] Dec 20,2023 Manufacturer Recall Number23TB15 NHTSA Recall Number23V865 Recall StatusRecall Incomplete, remedy not yet available Summary The subject vehicles have Occupant Classification System (OCS) sensors in the front passenger seat, that could have been improperly manufactured. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11620130
Recall Date: Oct 16, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
Since January 2024, my vehicle has been recalled. They said there would be a remedy by Q3. We called Toyota Dealership in Irving TX and they said next month. We feel blown off and unsafe considering this is an issue that's been almost a year. It's also Q4. Please help us get this rectified as soon as possible. I would truly appreciate your help.
Corrective Action:
Since January 2024, my vehicle has been recalled. They said there would be a remedy by Q3. We called Toyota Dealership in Irving TX and they said next month. We feel blown off and unsafe considering this is an issue that's been almost a year. It's also Q4. Please help us get this rectified as soon as possible. I would truly appreciate your help.
Additional Notes:
Since January 2024, my vehicle has been recalled. They said there would be a remedy by Q3. We called Toyota Dealership in Irving TX and they said next month. We feel blown off and unsafe considering this is an issue that's been almost a year. It's also Q4. Please help us get this rectified as soon as possible. I would truly appreciate your help.
Mfg Campaign: 11620218
Recall Date: Oct 16, 2024
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