Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA15, 23LA03
Recall Date: Dec 20, 2023
Consumer Complaints
193 ComplaintsToyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Engine Maintenance Required message came on. Took the vehicle to the dealership and was told that it was the Cooling Bypass Valve. The service advisor said he knew what the problem was before even looking at the vehicle but still wanted to run a diagnostic and charge $800-$900 for the repair. I was told my vehicle was no longer under warranty.
Corrective Action:
Engine Maintenance Required message came on. Took the vehicle to the dealership and was told that it was the Cooling Bypass Valve. The service advisor said he knew what the problem was before even looking at the vehicle but still wanted to run a diagnostic and charge $800-$900 for the repair. I was told my vehicle was no longer under warranty.
Additional Notes:
Engine Maintenance Required message came on. Took the vehicle to the dealership and was told that it was the Cooling Bypass Valve. The service advisor said he knew what the problem was before even looking at the vehicle but still wanted to run a diagnostic and charge $800-$900 for the repair. I was told my vehicle was no longer under warranty.
Mfg Campaign: 11619295
Recall Date: Oct 11, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Engine coolant bypass valve malfunctioned at 34xxx miles, causing “engine maintenance required” this could cause the engine to get too hot or not hot enough and affect the internal components of the engine. After speaking to others with the same model and even other models, it seems to be a ongoing issue for many people.
Corrective Action:
Engine coolant bypass valve malfunctioned at 34xxx miles, causing “engine maintenance required” this could cause the engine to get too hot or not hot enough and affect the internal components of the engine. After speaking to others with the same model and even other models, it seems to be a ongoing issue for many people.
Additional Notes:
Engine coolant bypass valve malfunctioned at 34xxx miles, causing “engine maintenance required” this could cause the engine to get too hot or not hot enough and affect the internal components of the engine. After speaking to others with the same model and even other models, it seems to be a ongoing issue for many people.
Mfg Campaign: 11614341
Recall Date: Sep 12, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Engine coolant bypass valve malfunctioned at 34xxx miles, causing “engine maintenance required” this could cause the engine to get too hot or not hot enough and affect the internal components of the engine. After speaking to others with the same model and even other models, it seems to be a ongoing issue for many people.
Corrective Action:
Engine coolant bypass valve malfunctioned at 34xxx miles, causing “engine maintenance required” this could cause the engine to get too hot or not hot enough and affect the internal components of the engine. After speaking to others with the same model and even other models, it seems to be a ongoing issue for many people.
Additional Notes:
Engine coolant bypass valve malfunctioned at 34xxx miles, causing “engine maintenance required” this could cause the engine to get too hot or not hot enough and affect the internal components of the engine. After speaking to others with the same model and even other models, it seems to be a ongoing issue for many people.
Mfg Campaign: 11614341
Recall Date: Sep 12, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Engine coolant bypass valve malfunctioned at 34xxx miles, causing “engine maintenance required” this could cause the engine to get too hot or not hot enough and affect the internal components of the engine. After speaking to others with the same model and even other models, it seems to be a ongoing issue for many people.
Corrective Action:
Engine coolant bypass valve malfunctioned at 34xxx miles, causing “engine maintenance required” this could cause the engine to get too hot or not hot enough and affect the internal components of the engine. After speaking to others with the same model and even other models, it seems to be a ongoing issue for many people.
Additional Notes:
Engine coolant bypass valve malfunctioned at 34xxx miles, causing “engine maintenance required” this could cause the engine to get too hot or not hot enough and affect the internal components of the engine. After speaking to others with the same model and even other models, it seems to be a ongoing issue for many people.
Mfg Campaign: 11614341
Recall Date: Sep 12, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was sitting idle in my car. The two cars crashing icon came on even though I was in the parking lot doing nothing. There was also issues with the other indications where I would use the back arrow on my steering wheel to clear the issue and it would not clear. Seems unsafe and scary.
Corrective Action:
I was sitting idle in my car. The two cars crashing icon came on even though I was in the parking lot doing nothing. There was also issues with the other indications where I would use the back arrow on my steering wheel to clear the issue and it would not clear. Seems unsafe and scary.
Additional Notes:
I was sitting idle in my car. The two cars crashing icon came on even though I was in the parking lot doing nothing. There was also issues with the other indications where I would use the back arrow on my steering wheel to clear the issue and it would not clear. Seems unsafe and scary.
Mfg Campaign: 11614017
Recall Date: Sep 11, 2024
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was sitting idle in my car. The two cars crashing icon came on even though I was in the parking lot doing nothing. There was also issues with the other indications where I would use the back arrow on my steering wheel to clear the issue and it would not clear. Seems unsafe and scary.
Corrective Action:
I was sitting idle in my car. The two cars crashing icon came on even though I was in the parking lot doing nothing. There was also issues with the other indications where I would use the back arrow on my steering wheel to clear the issue and it would not clear. Seems unsafe and scary.
Additional Notes:
I was sitting idle in my car. The two cars crashing icon came on even though I was in the parking lot doing nothing. There was also issues with the other indications where I would use the back arrow on my steering wheel to clear the issue and it would not clear. Seems unsafe and scary.
Mfg Campaign: 11614017
Recall Date: Sep 11, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
At 61,000 miles I got an engine maintenance required light. After doing research on the Internet, I see that many people with the corolla similar years have had this issue. It is an engine coolant bypass valve.
Corrective Action:
At 61,000 miles I got an engine maintenance required light. After doing research on the Internet, I see that many people with the corolla similar years have had this issue. It is an engine coolant bypass valve.
Additional Notes:
At 61,000 miles I got an engine maintenance required light. After doing research on the Internet, I see that many people with the corolla similar years have had this issue. It is an engine coolant bypass valve.
Mfg Campaign: 11612604
Recall Date: Sep 4, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
At 61,000 miles I got an engine maintenance required light. After doing research on the Internet, I see that many people with the corolla similar years have had this issue. It is an engine coolant bypass valve.
Corrective Action:
At 61,000 miles I got an engine maintenance required light. After doing research on the Internet, I see that many people with the corolla similar years have had this issue. It is an engine coolant bypass valve.
Additional Notes:
At 61,000 miles I got an engine maintenance required light. After doing research on the Internet, I see that many people with the corolla similar years have had this issue. It is an engine coolant bypass valve.
Mfg Campaign: 11612604
Recall Date: Sep 4, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Coolant bypass valve needs replaced. Car states 'engine maintenance required visit dealer.'
Corrective Action:
Coolant bypass valve needs replaced. Car states 'engine maintenance required visit dealer.'
Additional Notes:
Coolant bypass valve needs replaced. Car states 'engine maintenance required visit dealer.'
Mfg Campaign: 11612183
Recall Date: Sep 2, 2024
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Coolant bypass valve needs replaced. Car states 'engine maintenance required visit dealer.'
Corrective Action:
Coolant bypass valve needs replaced. Car states 'engine maintenance required visit dealer.'
Additional Notes:
Coolant bypass valve needs replaced. Car states 'engine maintenance required visit dealer.'
Mfg Campaign: 11612183
Recall Date: Sep 2, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11611760
Recall Date: Aug 30, 2024
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I have been taking my Toyota to Sun Toyota for routine maintenance and inspections. Upon today’s inspections they are claiming the battery looks like it leaked on the axial, some of the undercarriage components look broken and rusty. Possibly needing replacement. The overall car is less than 60k in mileage so that seems odd to me. I also brought the car in at 45k and they made no mention of these issues during that vehicle inspection. I asked about my brakes and braking issues. I do not slam on my brakes and the technician said I should stop braking too hard. There is noticeable wear now on them. I asked them to change them at the previous visit and they refused saying it did not need it. I am concerned for my safety and lack of care at this sun Toyota.
Corrective Action:
I have been taking my Toyota to Sun Toyota for routine maintenance and inspections. Upon today’s inspections they are claiming the battery looks like it leaked on the axial, some of the undercarriage components look broken and rusty. Possibly needing replacement. The overall car is less than 60k in mileage so that seems odd to me. I also brought the car in at 45k and they made no mention of these issues during that vehicle inspection. I asked about my brakes and braking issues. I do not slam on my brakes and the technician said I should stop braking too hard. There is noticeable wear now on them. I asked them to change them at the previous visit and they refused saying it did not need it. I am concerned for my safety and lack of care at this sun Toyota.
Additional Notes:
I have been taking my Toyota to Sun Toyota for routine maintenance and inspections. Upon today’s inspections they are claiming the battery looks like it leaked on the axial, some of the undercarriage components look broken and rusty. Possibly needing replacement. The overall car is less than 60k in mileage so that seems odd to me. I also brought the car in at 45k and they made no mention of these issues during that vehicle inspection. I asked about my brakes and braking issues. I do not slam on my brakes and the technician said I should stop braking too hard. There is noticeable wear now on them. I asked them to change them at the previous visit and they refused saying it did not need it. I am concerned for my safety and lack of care at this sun Toyota.
Mfg Campaign: 11607811
Recall Date: Aug 11, 2024
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
I have been taking my Toyota to Sun Toyota for routine maintenance and inspections. Upon today’s inspections they are claiming the battery looks like it leaked on the axial, some of the undercarriage components look broken and rusty. Possibly needing replacement. The overall car is less than 60k in mileage so that seems odd to me. I also brought the car in at 45k and they made no mention of these issues during that vehicle inspection. I asked about my brakes and braking issues. I do not slam on my brakes and the technician said I should stop braking too hard. There is noticeable wear now on them. I asked them to change them at the previous visit and they refused saying it did not need it. I am concerned for my safety and lack of care at this sun Toyota.
Corrective Action:
I have been taking my Toyota to Sun Toyota for routine maintenance and inspections. Upon today’s inspections they are claiming the battery looks like it leaked on the axial, some of the undercarriage components look broken and rusty. Possibly needing replacement. The overall car is less than 60k in mileage so that seems odd to me. I also brought the car in at 45k and they made no mention of these issues during that vehicle inspection. I asked about my brakes and braking issues. I do not slam on my brakes and the technician said I should stop braking too hard. There is noticeable wear now on them. I asked them to change them at the previous visit and they refused saying it did not need it. I am concerned for my safety and lack of care at this sun Toyota.
Additional Notes:
I have been taking my Toyota to Sun Toyota for routine maintenance and inspections. Upon today’s inspections they are claiming the battery looks like it leaked on the axial, some of the undercarriage components look broken and rusty. Possibly needing replacement. The overall car is less than 60k in mileage so that seems odd to me. I also brought the car in at 45k and they made no mention of these issues during that vehicle inspection. I asked about my brakes and braking issues. I do not slam on my brakes and the technician said I should stop braking too hard. There is noticeable wear now on them. I asked them to change them at the previous visit and they refused saying it did not need it. I am concerned for my safety and lack of care at this sun Toyota.
Mfg Campaign: 11607811
Recall Date: Aug 11, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have been taking my Toyota to Sun Toyota for routine maintenance and inspections. Upon today’s inspections they are claiming the battery looks like it leaked on the axial, some of the undercarriage components look broken and rusty. Possibly needing replacement. The overall car is less than 60k in mileage so that seems odd to me. I also brought the car in at 45k and they made no mention of these issues during that vehicle inspection. I asked about my brakes and braking issues. I do not slam on my brakes and the technician said I should stop braking too hard. There is noticeable wear now on them. I asked them to change them at the previous visit and they refused saying it did not need it. I am concerned for my safety and lack of care at this sun Toyota.
Corrective Action:
I have been taking my Toyota to Sun Toyota for routine maintenance and inspections. Upon today’s inspections they are claiming the battery looks like it leaked on the axial, some of the undercarriage components look broken and rusty. Possibly needing replacement. The overall car is less than 60k in mileage so that seems odd to me. I also brought the car in at 45k and they made no mention of these issues during that vehicle inspection. I asked about my brakes and braking issues. I do not slam on my brakes and the technician said I should stop braking too hard. There is noticeable wear now on them. I asked them to change them at the previous visit and they refused saying it did not need it. I am concerned for my safety and lack of care at this sun Toyota.
Additional Notes:
I have been taking my Toyota to Sun Toyota for routine maintenance and inspections. Upon today’s inspections they are claiming the battery looks like it leaked on the axial, some of the undercarriage components look broken and rusty. Possibly needing replacement. The overall car is less than 60k in mileage so that seems odd to me. I also brought the car in at 45k and they made no mention of these issues during that vehicle inspection. I asked about my brakes and braking issues. I do not slam on my brakes and the technician said I should stop braking too hard. There is noticeable wear now on them. I asked them to change them at the previous visit and they refused saying it did not need it. I am concerned for my safety and lack of care at this sun Toyota.
Mfg Campaign: 11607811
Recall Date: Aug 11, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11607116
Recall Date: Aug 7, 2024
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Yes the car can be inspected. Yes took to dealership today and they don’t know what’s causing it but what between $855 - 1,100 to fix. When it rains the front wipers automatically come on as they should. Then without warning, they stop working and on three occasions a wiper flew off and my teenager had to stop and run into middle of road to get the wiper. She was on a rural highway and could not see well without the wipers working. I replaced the wipers, but when it down poured rain again, like before they just stopped working with no warning. She had to drive 25 mph on a road that was ranges 45 -55 mph. She had a very hard time seeing and could have wrecked. This could have caused an accident had she been on the freeway going 70 mph. A Google search shows others have experienced this issue with their car. The only person who has inspected the issue / car is the Toyota dealership today. They said they don’t know what’s causing it and would cost more money to try and diagnose, but they said it appears if you run the wipers at the very slowest speed it does not malfunction. I don’t have the money to fix it right now, so we are going to try and not drive in rain and if caught in a storm while driving, like before, we will try running wipers at lowest speed as they suggested. First incident was April or May 2024. Most recent incident was July 2024. Sorry I don’t have exact dates.
Corrective Action:
Yes the car can be inspected. Yes took to dealership today and they don’t know what’s causing it but what between $855 - 1,100 to fix. When it rains the front wipers automatically come on as they should. Then without warning, they stop working and on three occasions a wiper flew off and my teenager had to stop and run into middle of road to get the wiper. She was on a rural highway and could not see well without the wipers working. I replaced the wipers, but when it down poured rain again, like before they just stopped working with no warning. She had to drive 25 mph on a road that was ranges 45 -55 mph. She had a very hard time seeing and could have wrecked. This could have caused an accident had she been on the freeway going 70 mph. A Google search shows others have experienced this issue with their car. The only person who has inspected the issue / car is the Toyota dealership today. They said they don’t know what’s causing it and would cost more money to try and diagnose, but they said it appears if you run the wipers at the very slowest speed it does not malfunction. I don’t have the money to fix it right now, so we are going to try and not drive in rain and if caught in a storm while driving, like before, we will try running wipers at lowest speed as they suggested. First incident was April or May 2024. Most recent incident was July 2024. Sorry I don’t have exact dates.
Additional Notes:
Yes the car can be inspected. Yes took to dealership today and they don’t know what’s causing it but what between $855 - 1,100 to fix. When it rains the front wipers automatically come on as they should. Then without warning, they stop working and on three occasions a wiper flew off and my teenager had to stop and run into middle of road to get the wiper. She was on a rural highway and could not see well without the wipers working. I replaced the wipers, but when it down poured rain again, like before they just stopped working with no warning. She had to drive 25 mph on a road that was ranges 45 -55 mph. She had a very hard time seeing and could have wrecked. This could have caused an accident had she been on the freeway going 70 mph. A Google search shows others have experienced this issue with their car. The only person who has inspected the issue / car is the Toyota dealership today. They said they don’t know what’s causing it and would cost more money to try and diagnose, but they said it appears if you run the wipers at the very slowest speed it does not malfunction. I don’t have the money to fix it right now, so we are going to try and not drive in rain and if caught in a storm while driving, like before, we will try running wipers at lowest speed as they suggested. First incident was April or May 2024. Most recent incident was July 2024. Sorry I don’t have exact dates.
Mfg Campaign: 11607147
Recall Date: Aug 7, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Coolant bypass Valve
Corrective Action:
Coolant bypass Valve
Additional Notes:
Coolant bypass Valve
Mfg Campaign: 11606423
Recall Date: Aug 5, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
My car reached 52,254 miles and I got a engine maintenance required a scary message I have never seen before I thought it was the oil maintenance one but it’s not I keep dismissing the message because I can’t see my speed and it stays in the way I have realized that if I start the car with AC on the message pops up but if I don’t have ac on and start the car it never appears unless I turn on the ac as the car is already on so it seems to be the coolant valve bypass I received the error message as I was parked for no longer than 40 seconds at most
Corrective Action:
My car reached 52,254 miles and I got a engine maintenance required a scary message I have never seen before I thought it was the oil maintenance one but it’s not I keep dismissing the message because I can’t see my speed and it stays in the way I have realized that if I start the car with AC on the message pops up but if I don’t have ac on and start the car it never appears unless I turn on the ac as the car is already on so it seems to be the coolant valve bypass I received the error message as I was parked for no longer than 40 seconds at most
Additional Notes:
My car reached 52,254 miles and I got a engine maintenance required a scary message I have never seen before I thought it was the oil maintenance one but it’s not I keep dismissing the message because I can’t see my speed and it stays in the way I have realized that if I start the car with AC on the message pops up but if I don’t have ac on and start the car it never appears unless I turn on the ac as the car is already on so it seems to be the coolant valve bypass I received the error message as I was parked for no longer than 40 seconds at most
Mfg Campaign: 11605558
Recall Date: Jul 31, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Engine code P2681(15) which after lookup is the coolant bypass valve which is a common faulty part that Toyota seems to not care about and charge upwards of 700$ at the dealer to fix. I took the part out and it indeed has a crack around the case
Corrective Action:
Engine code P2681(15) which after lookup is the coolant bypass valve which is a common faulty part that Toyota seems to not care about and charge upwards of 700$ at the dealer to fix. I took the part out and it indeed has a crack around the case
Additional Notes:
Engine code P2681(15) which after lookup is the coolant bypass valve which is a common faulty part that Toyota seems to not care about and charge upwards of 700$ at the dealer to fix. I took the part out and it indeed has a crack around the case
Mfg Campaign: 11605698
Recall Date: Jul 31, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
No warning lights or notifications I found out using this website. I submitted a service request to del Toyota and they said there was nothing they could do to fix it. The passenger side airbag is malfunctioning and might not deploy of in an accident.
Corrective Action:
No warning lights or notifications I found out using this website. I submitted a service request to del Toyota and they said there was nothing they could do to fix it. The passenger side airbag is malfunctioning and might not deploy of in an accident.
Additional Notes:
No warning lights or notifications I found out using this website. I submitted a service request to del Toyota and they said there was nothing they could do to fix it. The passenger side airbag is malfunctioning and might not deploy of in an accident.
Mfg Campaign: 11605370
Recall Date: Jul 30, 2024
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