Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla and Corolla Hybrid vehicles. Due to cracks developed during the manufacturing process, the steering intermediate shaft assembly may fracture and possibly result in the shaft detaching from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24TB13/24TA13
Recall Date: Nov 21, 2024
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24R2
Recall Date: Jul 23, 2024
Consumer Complaints
55 ComplaintsToyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
My vehicle stalled when pulling out into traffic. I lost power steering and electrical and the engine died. The vehicle had to be restarted to continue driving. I was going about 1 to 2 mph when the issue happened. The vehicle was in motion and stalled while other vehicles were in motion putting my safety at risk, had I been going any faster or if there was an increased amount of traffic. I reported the problem to the dealer service center, but they were unable to reproduce it. The vehicle was inspected by Toyota only, no police or insurance. When the issue happened, a warning light appeared on the dash similar to a circle with an exclamation mark inside. There were no messages and no other symptoms prior to the failure.
Corrective Action:
My vehicle stalled when pulling out into traffic. I lost power steering and electrical and the engine died. The vehicle had to be restarted to continue driving. I was going about 1 to 2 mph when the issue happened. The vehicle was in motion and stalled while other vehicles were in motion putting my safety at risk, had I been going any faster or if there was an increased amount of traffic. I reported the problem to the dealer service center, but they were unable to reproduce it. The vehicle was inspected by Toyota only, no police or insurance. When the issue happened, a warning light appeared on the dash similar to a circle with an exclamation mark inside. There were no messages and no other symptoms prior to the failure.
Additional Notes:
My vehicle stalled when pulling out into traffic. I lost power steering and electrical and the engine died. The vehicle had to be restarted to continue driving. I was going about 1 to 2 mph when the issue happened. The vehicle was in motion and stalled while other vehicles were in motion putting my safety at risk, had I been going any faster or if there was an increased amount of traffic. I reported the problem to the dealer service center, but they were unable to reproduce it. The vehicle was inspected by Toyota only, no police or insurance. When the issue happened, a warning light appeared on the dash similar to a circle with an exclamation mark inside. There were no messages and no other symptoms prior to the failure.
Mfg Campaign: 11595388
Recall Date: Jun 19, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle stalled when pulling out into traffic. I lost power steering and electrical and the engine died. The vehicle had to be restarted to continue driving. I was going about 1 to 2 mph when the issue happened. The vehicle was in motion and stalled while other vehicles were in motion putting my safety at risk, had I been going any faster or if there was an increased amount of traffic. I reported the problem to the dealer service center, but they were unable to reproduce it. The vehicle was inspected by Toyota only, no police or insurance. When the issue happened, a warning light appeared on the dash similar to a circle with an exclamation mark inside. There were no messages and no other symptoms prior to the failure.
Corrective Action:
My vehicle stalled when pulling out into traffic. I lost power steering and electrical and the engine died. The vehicle had to be restarted to continue driving. I was going about 1 to 2 mph when the issue happened. The vehicle was in motion and stalled while other vehicles were in motion putting my safety at risk, had I been going any faster or if there was an increased amount of traffic. I reported the problem to the dealer service center, but they were unable to reproduce it. The vehicle was inspected by Toyota only, no police or insurance. When the issue happened, a warning light appeared on the dash similar to a circle with an exclamation mark inside. There were no messages and no other symptoms prior to the failure.
Additional Notes:
My vehicle stalled when pulling out into traffic. I lost power steering and electrical and the engine died. The vehicle had to be restarted to continue driving. I was going about 1 to 2 mph when the issue happened. The vehicle was in motion and stalled while other vehicles were in motion putting my safety at risk, had I been going any faster or if there was an increased amount of traffic. I reported the problem to the dealer service center, but they were unable to reproduce it. The vehicle was inspected by Toyota only, no police or insurance. When the issue happened, a warning light appeared on the dash similar to a circle with an exclamation mark inside. There were no messages and no other symptoms prior to the failure.
Mfg Campaign: 11595388
Recall Date: Jun 19, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
My vehicle stalled when pulling out into traffic. I lost power steering and electrical and the engine died. The vehicle had to be restarted to continue driving. I was going about 1 to 2 mph when the issue happened. The vehicle was in motion and stalled while other vehicles were in motion putting my safety at risk, had I been going any faster or if there was an increased amount of traffic. I reported the problem to the dealer service center, but they were unable to reproduce it. The vehicle was inspected by Toyota only, no police or insurance. When the issue happened, a warning light appeared on the dash similar to a circle with an exclamation mark inside. There were no messages and no other symptoms prior to the failure.
Corrective Action:
My vehicle stalled when pulling out into traffic. I lost power steering and electrical and the engine died. The vehicle had to be restarted to continue driving. I was going about 1 to 2 mph when the issue happened. The vehicle was in motion and stalled while other vehicles were in motion putting my safety at risk, had I been going any faster or if there was an increased amount of traffic. I reported the problem to the dealer service center, but they were unable to reproduce it. The vehicle was inspected by Toyota only, no police or insurance. When the issue happened, a warning light appeared on the dash similar to a circle with an exclamation mark inside. There were no messages and no other symptoms prior to the failure.
Additional Notes:
My vehicle stalled when pulling out into traffic. I lost power steering and electrical and the engine died. The vehicle had to be restarted to continue driving. I was going about 1 to 2 mph when the issue happened. The vehicle was in motion and stalled while other vehicles were in motion putting my safety at risk, had I been going any faster or if there was an increased amount of traffic. I reported the problem to the dealer service center, but they were unable to reproduce it. The vehicle was inspected by Toyota only, no police or insurance. When the issue happened, a warning light appeared on the dash similar to a circle with an exclamation mark inside. There were no messages and no other symptoms prior to the failure.
Mfg Campaign: 11595388
Recall Date: Jun 19, 2024
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2024 Toyota Corolla. The contact stated that while driving at undisclosed speeds and decelerating, the vehicle was jerking abnormally. There were no warning lights illuminated. The vehicle was taken to the dealer however, the dealer was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made of the failure and a case was filed; however, the contact had not received any communication from the manufacturer. The failure mileage was 27,000.
Corrective Action:
The contact owns a 2024 Toyota Corolla. The contact stated that while driving at undisclosed speeds and decelerating, the vehicle was jerking abnormally. There were no warning lights illuminated. The vehicle was taken to the dealer however, the dealer was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made of the failure and a case was filed; however, the contact had not received any communication from the manufacturer. The failure mileage was 27,000.
Additional Notes:
The contact owns a 2024 Toyota Corolla. The contact stated that while driving at undisclosed speeds and decelerating, the vehicle was jerking abnormally. There were no warning lights illuminated. The vehicle was taken to the dealer however, the dealer was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made of the failure and a case was filed; however, the contact had not received any communication from the manufacturer. The failure mileage was 27,000.
Mfg Campaign: 11586515
Recall Date: May 2, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 Toyota Corolla. The contact stated that while driving at undisclosed speeds and decelerating, the vehicle was jerking abnormally. There were no warning lights illuminated. The vehicle was taken to the dealer however, the dealer was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made of the failure and a case was filed; however, the contact had not received any communication from the manufacturer. The failure mileage was 27,000.
Corrective Action:
The contact owns a 2024 Toyota Corolla. The contact stated that while driving at undisclosed speeds and decelerating, the vehicle was jerking abnormally. There were no warning lights illuminated. The vehicle was taken to the dealer however, the dealer was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made of the failure and a case was filed; however, the contact had not received any communication from the manufacturer. The failure mileage was 27,000.
Additional Notes:
The contact owns a 2024 Toyota Corolla. The contact stated that while driving at undisclosed speeds and decelerating, the vehicle was jerking abnormally. There were no warning lights illuminated. The vehicle was taken to the dealer however, the dealer was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made of the failure and a case was filed; however, the contact had not received any communication from the manufacturer. The failure mileage was 27,000.
Mfg Campaign: 11586515
Recall Date: May 2, 2024
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
Steering—car seems to slip when driving at 30mph and taking a curve. Very brief. Traveling at 70mph car shakes.
Corrective Action:
Steering—car seems to slip when driving at 30mph and taking a curve. Very brief. Traveling at 70mph car shakes.
Additional Notes:
Steering—car seems to slip when driving at 30mph and taking a curve. Very brief. Traveling at 70mph car shakes.
Mfg Campaign: 11580726
Recall Date: Apr 2, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Steering—car seems to slip when driving at 30mph and taking a curve. Very brief. Traveling at 70mph car shakes.
Corrective Action:
Steering—car seems to slip when driving at 30mph and taking a curve. Very brief. Traveling at 70mph car shakes.
Additional Notes:
Steering—car seems to slip when driving at 30mph and taking a curve. Very brief. Traveling at 70mph car shakes.
Mfg Campaign: 11580726
Recall Date: Apr 2, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Experiencing a high-pitched whining/ringing sound from the air conditioning system. It is highly distracting and irritating, and basically prevents the use of some fan speed settings for extended durations due to the pain it causes. Many other Corolla owners are experiencing the same issue and Toyota refuses to take action in every case, saying the problem is "characteristic of the vehicle" or something to that effect. Issue is well-documented in this forum thread among other places. [XXX] See in particular post [XXX] for objective evidence of the sound and a probable root cause analysis. A particular chip resonates at about 15.7 kHz. I encourage you to put that frequency into an online tone generator to get an idea of the problem, although for some people, especially those who are older, sounds this high are inaudible like a dog whistle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Experiencing a high-pitched whining/ringing sound from the air conditioning system. It is highly distracting and irritating, and basically prevents the use of some fan speed settings for extended durations due to the pain it causes. Many other Corolla owners are experiencing the same issue and Toyota refuses to take action in every case, saying the problem is "characteristic of the vehicle" or something to that effect. Issue is well-documented in this forum thread among other places. [XXX] See in particular post [XXX] for objective evidence of the sound and a probable root cause analysis. A particular chip resonates at about 15.7 kHz. I encourage you to put that frequency into an online tone generator to get an idea of the problem, although for some people, especially those who are older, sounds this high are inaudible like a dog whistle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Experiencing a high-pitched whining/ringing sound from the air conditioning system. It is highly distracting and irritating, and basically prevents the use of some fan speed settings for extended durations due to the pain it causes. Many other Corolla owners are experiencing the same issue and Toyota refuses to take action in every case, saying the problem is "characteristic of the vehicle" or something to that effect. Issue is well-documented in this forum thread among other places. [XXX] See in particular post [XXX] for objective evidence of the sound and a probable root cause analysis. A particular chip resonates at about 15.7 kHz. I encourage you to put that frequency into an online tone generator to get an idea of the problem, although for some people, especially those who are older, sounds this high are inaudible like a dog whistle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11574009
Recall Date: Feb 26, 2024
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My 2024 Carola Hybrid Headlights create blind spot in front of the car at night at 50meters to 100m by Toyota engineer design (there is a corner designed into the line of sight of the headlight). Toyota customer care and the dealer maintenance manager is saying the design is safety tested and approved. It needs to be retested at night!!! This is a clear design defect. It is especially dangerous curving left & making left turns on two way back roads and highways. Have to turn on brights to see but that creates risk to other drivers.
Corrective Action:
My 2024 Carola Hybrid Headlights create blind spot in front of the car at night at 50meters to 100m by Toyota engineer design (there is a corner designed into the line of sight of the headlight). Toyota customer care and the dealer maintenance manager is saying the design is safety tested and approved. It needs to be retested at night!!! This is a clear design defect. It is especially dangerous curving left & making left turns on two way back roads and highways. Have to turn on brights to see but that creates risk to other drivers.
Additional Notes:
My 2024 Carola Hybrid Headlights create blind spot in front of the car at night at 50meters to 100m by Toyota engineer design (there is a corner designed into the line of sight of the headlight). Toyota customer care and the dealer maintenance manager is saying the design is safety tested and approved. It needs to be retested at night!!! This is a clear design defect. It is especially dangerous curving left & making left turns on two way back roads and highways. Have to turn on brights to see but that creates risk to other drivers.
Mfg Campaign: 11571124
Recall Date: Feb 9, 2024
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Adaptive Cruise Control (ACC) is unstable in detecting the front car, not only in light rainy conditions but also in heavy rainy conditions. The ACC fails to detect sedans and small SUVs but can detect larger vehicles such as pickup trucks and full-size SUVs. The car does not provide any warning sound or signal to the driver when failing to detect. This poses a significant safety risk as the driver may not be aware that the system selectively detects the front car in both light and heavy rainy conditions. The driver had barely avoided the accident.
Corrective Action:
Adaptive Cruise Control (ACC) is unstable in detecting the front car, not only in light rainy conditions but also in heavy rainy conditions. The ACC fails to detect sedans and small SUVs but can detect larger vehicles such as pickup trucks and full-size SUVs. The car does not provide any warning sound or signal to the driver when failing to detect. This poses a significant safety risk as the driver may not be aware that the system selectively detects the front car in both light and heavy rainy conditions. The driver had barely avoided the accident.
Additional Notes:
Adaptive Cruise Control (ACC) is unstable in detecting the front car, not only in light rainy conditions but also in heavy rainy conditions. The ACC fails to detect sedans and small SUVs but can detect larger vehicles such as pickup trucks and full-size SUVs. The car does not provide any warning sound or signal to the driver when failing to detect. This poses a significant safety risk as the driver may not be aware that the system selectively detects the front car in both light and heavy rainy conditions. The driver had barely avoided the accident.
Mfg Campaign: 11566807
Recall Date: Jan 21, 2024
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
On 11/29/23 after 11:30pm, I was in the process of clearing an exit and at the tail end of the exit it felt like the car was "correcting" itself and I was unable to stay turning right. The steering wheel felt locked and I was unable to control the car. The car impacted the guardrail and I was able to regain control after the initial impact. -This is a BRAND NEW car with less than 100 miles at the time of the accident. - Prior to the collision, there were no warning signals from the dashboard. - I was not injured from the accident as I was only able to go around 27-33mph due to a tractor trailor clearing the exit in front of me. No others were involved. - The manufacturer sent an inspector to look at the vehicle and test drive it. However, they did not test drive in the same conditions I was in or at. - The issue was not reproduced by another party. (Photos were taken the next day)
Corrective Action:
On 11/29/23 after 11:30pm, I was in the process of clearing an exit and at the tail end of the exit it felt like the car was "correcting" itself and I was unable to stay turning right. The steering wheel felt locked and I was unable to control the car. The car impacted the guardrail and I was able to regain control after the initial impact. -This is a BRAND NEW car with less than 100 miles at the time of the accident. - Prior to the collision, there were no warning signals from the dashboard. - I was not injured from the accident as I was only able to go around 27-33mph due to a tractor trailor clearing the exit in front of me. No others were involved. - The manufacturer sent an inspector to look at the vehicle and test drive it. However, they did not test drive in the same conditions I was in or at. - The issue was not reproduced by another party. (Photos were taken the next day)
Additional Notes:
On 11/29/23 after 11:30pm, I was in the process of clearing an exit and at the tail end of the exit it felt like the car was "correcting" itself and I was unable to stay turning right. The steering wheel felt locked and I was unable to control the car. The car impacted the guardrail and I was able to regain control after the initial impact. -This is a BRAND NEW car with less than 100 miles at the time of the accident. - Prior to the collision, there were no warning signals from the dashboard. - I was not injured from the accident as I was only able to go around 27-33mph due to a tractor trailor clearing the exit in front of me. No others were involved. - The manufacturer sent an inspector to look at the vehicle and test drive it. However, they did not test drive in the same conditions I was in or at. - The issue was not reproduced by another party. (Photos were taken the next day)
Mfg Campaign: 11563072
Recall Date: Jan 2, 2024
Toyota Motor Corporation
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
On 11/29/23 after 11:30pm, I was in the process of clearing an exit and at the tail end of the exit it felt like the car was "correcting" itself and I was unable to stay turning right. The steering wheel felt locked and I was unable to control the car. The car impacted the guardrail and I was able to regain control after the initial impact. -This is a BRAND NEW car with less than 100 miles at the time of the accident. - Prior to the collision, there were no warning signals from the dashboard. - I was not injured from the accident as I was only able to go around 27-33mph due to a tractor trailor clearing the exit in front of me. No others were involved. - The manufacturer sent an inspector to look at the vehicle and test drive it. However, they did not test drive in the same conditions I was in or at. - The issue was not reproduced by another party. (Photos were taken the next day)
Corrective Action:
On 11/29/23 after 11:30pm, I was in the process of clearing an exit and at the tail end of the exit it felt like the car was "correcting" itself and I was unable to stay turning right. The steering wheel felt locked and I was unable to control the car. The car impacted the guardrail and I was able to regain control after the initial impact. -This is a BRAND NEW car with less than 100 miles at the time of the accident. - Prior to the collision, there were no warning signals from the dashboard. - I was not injured from the accident as I was only able to go around 27-33mph due to a tractor trailor clearing the exit in front of me. No others were involved. - The manufacturer sent an inspector to look at the vehicle and test drive it. However, they did not test drive in the same conditions I was in or at. - The issue was not reproduced by another party. (Photos were taken the next day)
Additional Notes:
On 11/29/23 after 11:30pm, I was in the process of clearing an exit and at the tail end of the exit it felt like the car was "correcting" itself and I was unable to stay turning right. The steering wheel felt locked and I was unable to control the car. The car impacted the guardrail and I was able to regain control after the initial impact. -This is a BRAND NEW car with less than 100 miles at the time of the accident. - Prior to the collision, there were no warning signals from the dashboard. - I was not injured from the accident as I was only able to go around 27-33mph due to a tractor trailor clearing the exit in front of me. No others were involved. - The manufacturer sent an inspector to look at the vehicle and test drive it. However, they did not test drive in the same conditions I was in or at. - The issue was not reproduced by another party. (Photos were taken the next day)
Mfg Campaign: 11563072
Recall Date: Jan 2, 2024
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On 11/29/23 after 11:30pm, I was in the process of clearing an exit and at the tail end of the exit it felt like the car was "correcting" itself and I was unable to stay turning right. The steering wheel felt locked and I was unable to control the car. The car impacted the guardrail and I was able to regain control after the initial impact. -This is a BRAND NEW car with less than 100 miles at the time of the accident. - Prior to the collision, there were no warning signals from the dashboard. - I was not injured from the accident as I was only able to go around 27-33mph due to a tractor trailor clearing the exit in front of me. No others were involved. - The manufacturer sent an inspector to look at the vehicle and test drive it. However, they did not test drive in the same conditions I was in or at. - The issue was not reproduced by another party. (Photos were taken the next day)
Corrective Action:
On 11/29/23 after 11:30pm, I was in the process of clearing an exit and at the tail end of the exit it felt like the car was "correcting" itself and I was unable to stay turning right. The steering wheel felt locked and I was unable to control the car. The car impacted the guardrail and I was able to regain control after the initial impact. -This is a BRAND NEW car with less than 100 miles at the time of the accident. - Prior to the collision, there were no warning signals from the dashboard. - I was not injured from the accident as I was only able to go around 27-33mph due to a tractor trailor clearing the exit in front of me. No others were involved. - The manufacturer sent an inspector to look at the vehicle and test drive it. However, they did not test drive in the same conditions I was in or at. - The issue was not reproduced by another party. (Photos were taken the next day)
Additional Notes:
On 11/29/23 after 11:30pm, I was in the process of clearing an exit and at the tail end of the exit it felt like the car was "correcting" itself and I was unable to stay turning right. The steering wheel felt locked and I was unable to control the car. The car impacted the guardrail and I was able to regain control after the initial impact. -This is a BRAND NEW car with less than 100 miles at the time of the accident. - Prior to the collision, there were no warning signals from the dashboard. - I was not injured from the accident as I was only able to go around 27-33mph due to a tractor trailor clearing the exit in front of me. No others were involved. - The manufacturer sent an inspector to look at the vehicle and test drive it. However, they did not test drive in the same conditions I was in or at. - The issue was not reproduced by another party. (Photos were taken the next day)
Mfg Campaign: 11563072
Recall Date: Jan 2, 2024
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2024 Toyota Corolla. The contact stated while driving at undisclosed speeds at night, the left lane was blocked out by the headlights. There was a huge shadow obstructing the driver’s view. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine there was a failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was designed that way, but no assistance was provided. The failure mileage was approximately 3.
Corrective Action:
The contact owns a 2024 Toyota Corolla. The contact stated while driving at undisclosed speeds at night, the left lane was blocked out by the headlights. There was a huge shadow obstructing the driver’s view. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine there was a failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was designed that way, but no assistance was provided. The failure mileage was approximately 3.
Additional Notes:
The contact owns a 2024 Toyota Corolla. The contact stated while driving at undisclosed speeds at night, the left lane was blocked out by the headlights. There was a huge shadow obstructing the driver’s view. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine there was a failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was designed that way, but no assistance was provided. The failure mileage was approximately 3.
Mfg Campaign: 11553192
Recall Date: Nov 2, 2023
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
2024 Toyota Corolla SE Low beam headlights have shadows on the driver's side that hang down and obstruct the roadway especially on curves. This is very hazardous and only remedy is to switch to high beams. This issue causes me to either not be able to see the roadway adequately or blind oncoming traffic with high beams. This is an issue on my 2023 as well. Toyota has stated it is normal and as designed. I disagree. Not being able to adequately see the road with low beams is not normal. The problem is better or worse depending on orientation of the road. Shadows on Curves are much worse.
Corrective Action:
2024 Toyota Corolla SE Low beam headlights have shadows on the driver's side that hang down and obstruct the roadway especially on curves. This is very hazardous and only remedy is to switch to high beams. This issue causes me to either not be able to see the roadway adequately or blind oncoming traffic with high beams. This is an issue on my 2023 as well. Toyota has stated it is normal and as designed. I disagree. Not being able to adequately see the road with low beams is not normal. The problem is better or worse depending on orientation of the road. Shadows on Curves are much worse.
Additional Notes:
2024 Toyota Corolla SE Low beam headlights have shadows on the driver's side that hang down and obstruct the roadway especially on curves. This is very hazardous and only remedy is to switch to high beams. This issue causes me to either not be able to see the roadway adequately or blind oncoming traffic with high beams. This is an issue on my 2023 as well. Toyota has stated it is normal and as designed. I disagree. Not being able to adequately see the road with low beams is not normal. The problem is better or worse depending on orientation of the road. Shadows on Curves are much worse.
Mfg Campaign: 11552508
Recall Date: Oct 29, 2023
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