TOYOTA HIGHLANDER 2017

Complete listing of complaints and recalls for this vehicle

318
Complaints
6
Recalls

Complaints & Recalls

318 Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 20V682000 SAFETY RECALL
1.5M Vehicles Affected
Recall Date: Nov 4, 2020
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 20TA02, 20LA01
Notice Date: Jan 21, 2021
Recall Date: Nov 4, 2020
Fujian Wanda Automobile Glass Industry C
NHTSA Campaign: 18E107000 SAFETY RECALL
8.2K Vehicles Affected
Recall Date: Nov 27, 2018
Safety Issue:

Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).

Potential Risk:
The ECM damage may result in the engine stalling, increasing the risk of a crash.
FREE Recall Solution:
Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Notice Date: Jan 29, 2019
Recall Date: Nov 27, 2018
Gulf States Toyota, Inc.
NHTSA Campaign: 17V520000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: Aug 23, 2017
Safety Issue:

Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.

Potential Risk:
The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
FREE Recall Solution:
GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 17R3
Notice Date: Sep 29, 2017
Recall Date: Aug 23, 2017
Gulf States Toyota, Inc.
NHTSA Campaign: 17V295000 SAFETY RECALL
409 Vehicles Affected
Recall Date: May 2, 2017
Safety Issue:

Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.

Potential Risk:
A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
FREE Recall Solution:
Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 17R2
Notice Date: Jun 15, 2017
Recall Date: May 2, 2017

Consumer Complaints

318 Complaints
Toyota Motor Corporation
Campaign: 11619648 Other
Oct 14, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

As the electronic back hitch was closing, I pressed the Start Engine button and the vehicle dashboard lit up but would not start. Then I pressed the button again and it said the Ignition is On. Pressed again to shut off. Vehicle made a bunch of clicking noises but would not start. Disconnected battery to “re boot” electrical system… but a charger on battery and then the vehicle started. BUT the ! And Check Engine light was now on… saying take to your dealer… Check AWD. Drove vehicle at lunch time… and warning light and check engine light just went off! So weird!

Corrective Action:

As the electronic back hitch was closing, I pressed the Start Engine button and the vehicle dashboard lit up but would not start. Then I pressed the button again and it said the Ignition is On. Pressed again to shut off. Vehicle made a bunch of clicking noises but would not start. Disconnected battery to “re boot” electrical system… but a charger on battery and then the vehicle started. BUT the ! And Check Engine light was now on… saying take to your dealer… Check AWD. Drove vehicle at lunch time… and warning light and check engine light just went off! So weird!

Additional Notes:

As the electronic back hitch was closing, I pressed the Start Engine button and the vehicle dashboard lit up but would not start. Then I pressed the button again and it said the Ignition is On. Pressed again to shut off. Vehicle made a bunch of clicking noises but would not start. Disconnected battery to “re boot” electrical system… but a charger on battery and then the vehicle started. BUT the ! And Check Engine light was now on… saying take to your dealer… Check AWD. Drove vehicle at lunch time… and warning light and check engine light just went off! So weird!

Manufacturer: TOYOTA
Mfg Campaign: 11619648
Notice Date: Oct 14, 2024
Recall Date: Oct 14, 2024
Toyota Motor Corporation
Campaign: 11613212 Other
Sep 7, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Several weeks ago my wife noticed that the vehicle skids when accelerating and she told me about the situation. I hardly drive the vehicle because I was not aware of the situation, but today I drove it and realized what is happening. I am not a mechanic to give a diagnosis of the situation. For me it could be the transmission and it only has 85K. I'm going to do the next oil change at the dealer. Right now I do them at Firestone, it's close to my house and for me it's more convenient.

Corrective Action:

Several weeks ago my wife noticed that the vehicle skids when accelerating and she told me about the situation. I hardly drive the vehicle because I was not aware of the situation, but today I drove it and realized what is happening. I am not a mechanic to give a diagnosis of the situation. For me it could be the transmission and it only has 85K. I'm going to do the next oil change at the dealer. Right now I do them at Firestone, it's close to my house and for me it's more convenient.

Additional Notes:

Several weeks ago my wife noticed that the vehicle skids when accelerating and she told me about the situation. I hardly drive the vehicle because I was not aware of the situation, but today I drove it and realized what is happening. I am not a mechanic to give a diagnosis of the situation. For me it could be the transmission and it only has 85K. I'm going to do the next oil change at the dealer. Right now I do them at Firestone, it's close to my house and for me it's more convenient.

Manufacturer: TOYOTA
Mfg Campaign: 11613212
Notice Date: Sep 7, 2024
Recall Date: Sep 7, 2024
Toyota Motor Corporation
Campaign: 11609315 Other
2 Vehicles Affected
Aug 19, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2017 Toyota Highlander. The contact stated that the vehicle was parked but still running in a driveway on an incline. After exiting the vehicle, there were abnormal beeping and ticking noises detected, and the vehicle began to roll down the street. The contact and daughter were pinned between the door and the vehicle. The contact's daughter sustained injuries to her chin and teeth. The driver has lumps and bruises on her leg and back pain, but medical attention was not provided. The rear wheels were on the curb and hit a trash can, and the vehicle stopped rolling. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 70,000.

Corrective Action:

The contact owns a 2017 Toyota Highlander. The contact stated that the vehicle was parked but still running in a driveway on an incline. After exiting the vehicle, there were abnormal beeping and ticking noises detected, and the vehicle began to roll down the street. The contact and daughter were pinned between the door and the vehicle. The contact's daughter sustained injuries to her chin and teeth. The driver has lumps and bruises on her leg and back pain, but medical attention was not provided. The rear wheels were on the curb and hit a trash can, and the vehicle stopped rolling. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 70,000.

Additional Notes:

The contact owns a 2017 Toyota Highlander. The contact stated that the vehicle was parked but still running in a driveway on an incline. After exiting the vehicle, there were abnormal beeping and ticking noises detected, and the vehicle began to roll down the street. The contact and daughter were pinned between the door and the vehicle. The contact's daughter sustained injuries to her chin and teeth. The driver has lumps and bruises on her leg and back pain, but medical attention was not provided. The rear wheels were on the curb and hit a trash can, and the vehicle stopped rolling. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 70,000.

Manufacturer: TOYOTA
Mfg Campaign: 11609315
Notice Date: Aug 19, 2024
Recall Date: Aug 19, 2024
Toyota Motor Corporation
Campaign: 11609334 Other
Aug 19, 2024
Defect Description:

ENGINE

Potential Consequences:

During the Multi Point Inspection, technician inspected the vehicle. He checked the engine, transmission, and cooling system, topping off all fluids. However, the engine was failing inspection as there was oil underneath the vehicle, which was also seen around the engine, due to an oil leak.

Corrective Action:

During the Multi Point Inspection, technician inspected the vehicle. He checked the engine, transmission, and cooling system, topping off all fluids. However, the engine was failing inspection as there was oil underneath the vehicle, which was also seen around the engine, due to an oil leak.

Additional Notes:

During the Multi Point Inspection, technician inspected the vehicle. He checked the engine, transmission, and cooling system, topping off all fluids. However, the engine was failing inspection as there was oil underneath the vehicle, which was also seen around the engine, due to an oil leak.

Manufacturer: TOYOTA
Mfg Campaign: 11609334
Notice Date: Aug 19, 2024
Recall Date: Aug 19, 2024
Toyota Motor Corporation
Campaign: 11600183 Other
Jul 8, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

2017 Highlander with the Auto Start/Stop. It will sometimes go completely dead when idling, like at a stop light. Completely dead meaning zero electricity - no lights. This will last a couple of seconds. But one day, the car died at a stop light right. No power. Completely dead. Couldn’t turn on my hazard lights Gears were stuck. Couldn’t shift gears.

Corrective Action:

2017 Highlander with the Auto Start/Stop. It will sometimes go completely dead when idling, like at a stop light. Completely dead meaning zero electricity - no lights. This will last a couple of seconds. But one day, the car died at a stop light right. No power. Completely dead. Couldn’t turn on my hazard lights Gears were stuck. Couldn’t shift gears.

Additional Notes:

2017 Highlander with the Auto Start/Stop. It will sometimes go completely dead when idling, like at a stop light. Completely dead meaning zero electricity - no lights. This will last a couple of seconds. But one day, the car died at a stop light right. No power. Completely dead. Couldn’t turn on my hazard lights Gears were stuck. Couldn’t shift gears.

Manufacturer: TOYOTA
Mfg Campaign: 11600183
Notice Date: Jul 8, 2024
Recall Date: Jul 8, 2024
Toyota Motor Corporation
Campaign: 11592453 Other
Jun 4, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

my car has 18600.0 miles on it the problem is i started getting a " brakes under powered find a safe place to park" after doing some research, i have been advised to replace the vacuum pump and power booster at cost of aprox. 4 thousand dollars the car is not safe to drive i am disabled so this creates a hard ship for me. this is a major brake component why does it need to be replaced with only 18600.0 miles on it this is my only from of transportation and yes the mileage is correct

Corrective Action:

my car has 18600.0 miles on it the problem is i started getting a " brakes under powered find a safe place to park" after doing some research, i have been advised to replace the vacuum pump and power booster at cost of aprox. 4 thousand dollars the car is not safe to drive i am disabled so this creates a hard ship for me. this is a major brake component why does it need to be replaced with only 18600.0 miles on it this is my only from of transportation and yes the mileage is correct

Additional Notes:

my car has 18600.0 miles on it the problem is i started getting a " brakes under powered find a safe place to park" after doing some research, i have been advised to replace the vacuum pump and power booster at cost of aprox. 4 thousand dollars the car is not safe to drive i am disabled so this creates a hard ship for me. this is a major brake component why does it need to be replaced with only 18600.0 miles on it this is my only from of transportation and yes the mileage is correct

Manufacturer: TOYOTA
Mfg Campaign: 11592453
Notice Date: Jun 4, 2024
Recall Date: Jun 4, 2024
Toyota Motor Corporation
Campaign: 11591363 Other
May 29, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

While accelerating onto highways, my Toyota Highlander suddenly misfires, causing rough engine and a natural response to decelerate instead of continuing to accelerate. The ignition coil was blamed, I replace and then a week later it happens again while trying to accelerate on the highway. Another replacement and then it happens again a third time. There was a known issue under Toyota’s TSB 0148-19, where engine computers were reprogrammed and all coils replaced. My vehicle model year and engine model but doesn’t show this TSB. I am aware TSBs are not recalls, but the sudden repeat engine misfires, all in a year, while accelerating to highway speeds, is a concern.

Corrective Action:

While accelerating onto highways, my Toyota Highlander suddenly misfires, causing rough engine and a natural response to decelerate instead of continuing to accelerate. The ignition coil was blamed, I replace and then a week later it happens again while trying to accelerate on the highway. Another replacement and then it happens again a third time. There was a known issue under Toyota’s TSB 0148-19, where engine computers were reprogrammed and all coils replaced. My vehicle model year and engine model but doesn’t show this TSB. I am aware TSBs are not recalls, but the sudden repeat engine misfires, all in a year, while accelerating to highway speeds, is a concern.

Additional Notes:

While accelerating onto highways, my Toyota Highlander suddenly misfires, causing rough engine and a natural response to decelerate instead of continuing to accelerate. The ignition coil was blamed, I replace and then a week later it happens again while trying to accelerate on the highway. Another replacement and then it happens again a third time. There was a known issue under Toyota’s TSB 0148-19, where engine computers were reprogrammed and all coils replaced. My vehicle model year and engine model but doesn’t show this TSB. I am aware TSBs are not recalls, but the sudden repeat engine misfires, all in a year, while accelerating to highway speeds, is a concern.

Manufacturer: TOYOTA
Mfg Campaign: 11591363
Notice Date: May 29, 2024
Recall Date: May 29, 2024
Toyota Motor Corporation
Campaign: 11591363 Other
May 29, 2024
Defect Description:

ENGINE

Potential Consequences:

While accelerating onto highways, my Toyota Highlander suddenly misfires, causing rough engine and a natural response to decelerate instead of continuing to accelerate. The ignition coil was blamed, I replace and then a week later it happens again while trying to accelerate on the highway. Another replacement and then it happens again a third time. There was a known issue under Toyota’s TSB 0148-19, where engine computers were reprogrammed and all coils replaced. My vehicle model year and engine model but doesn’t show this TSB. I am aware TSBs are not recalls, but the sudden repeat engine misfires, all in a year, while accelerating to highway speeds, is a concern.

Corrective Action:

While accelerating onto highways, my Toyota Highlander suddenly misfires, causing rough engine and a natural response to decelerate instead of continuing to accelerate. The ignition coil was blamed, I replace and then a week later it happens again while trying to accelerate on the highway. Another replacement and then it happens again a third time. There was a known issue under Toyota’s TSB 0148-19, where engine computers were reprogrammed and all coils replaced. My vehicle model year and engine model but doesn’t show this TSB. I am aware TSBs are not recalls, but the sudden repeat engine misfires, all in a year, while accelerating to highway speeds, is a concern.

Additional Notes:

While accelerating onto highways, my Toyota Highlander suddenly misfires, causing rough engine and a natural response to decelerate instead of continuing to accelerate. The ignition coil was blamed, I replace and then a week later it happens again while trying to accelerate on the highway. Another replacement and then it happens again a third time. There was a known issue under Toyota’s TSB 0148-19, where engine computers were reprogrammed and all coils replaced. My vehicle model year and engine model but doesn’t show this TSB. I am aware TSBs are not recalls, but the sudden repeat engine misfires, all in a year, while accelerating to highway speeds, is a concern.

Manufacturer: TOYOTA
Mfg Campaign: 11591363
Notice Date: May 29, 2024
Recall Date: May 29, 2024
Toyota Motor Corporation
Campaign: 11590425 Other
May 23, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

In city driving, vehicle began exhibiting slightly delayed shifting from 1-2 and 2-3. Downshifts from 3-2 seemed slightly rough. Approximately 5 minutes later when accelerating from a stop on an uphill grade, the shift from 2-3 was delayed (2nd gear disengaged, engine speed increase ~1000RPM, then shifted to 3 abruptly). At next stop, lower gears where not available. Vehicle seemed be in 4th(?) gear when accelerating from a stop. Very little power available. Had to engage hazard flashers and other vehicles navigated around our vehicle. Managed to limp car ~ 1 mile to home. Approaching driveway, Master Warning Light, Check Engine Light and 4WD Warnign light all illuminated. This issue created a loss of power that impaired the drivers ability to maintain a safe speed relevative to traffic. Had this issue occurred during high-speed operation, the vehicle may have been disabled in a high-risk area. Transmission appears to be unreliable.

Corrective Action:

In city driving, vehicle began exhibiting slightly delayed shifting from 1-2 and 2-3. Downshifts from 3-2 seemed slightly rough. Approximately 5 minutes later when accelerating from a stop on an uphill grade, the shift from 2-3 was delayed (2nd gear disengaged, engine speed increase ~1000RPM, then shifted to 3 abruptly). At next stop, lower gears where not available. Vehicle seemed be in 4th(?) gear when accelerating from a stop. Very little power available. Had to engage hazard flashers and other vehicles navigated around our vehicle. Managed to limp car ~ 1 mile to home. Approaching driveway, Master Warning Light, Check Engine Light and 4WD Warnign light all illuminated. This issue created a loss of power that impaired the drivers ability to maintain a safe speed relevative to traffic. Had this issue occurred during high-speed operation, the vehicle may have been disabled in a high-risk area. Transmission appears to be unreliable.

Additional Notes:

In city driving, vehicle began exhibiting slightly delayed shifting from 1-2 and 2-3. Downshifts from 3-2 seemed slightly rough. Approximately 5 minutes later when accelerating from a stop on an uphill grade, the shift from 2-3 was delayed (2nd gear disengaged, engine speed increase ~1000RPM, then shifted to 3 abruptly). At next stop, lower gears where not available. Vehicle seemed be in 4th(?) gear when accelerating from a stop. Very little power available. Had to engage hazard flashers and other vehicles navigated around our vehicle. Managed to limp car ~ 1 mile to home. Approaching driveway, Master Warning Light, Check Engine Light and 4WD Warnign light all illuminated. This issue created a loss of power that impaired the drivers ability to maintain a safe speed relevative to traffic. Had this issue occurred during high-speed operation, the vehicle may have been disabled in a high-risk area. Transmission appears to be unreliable.

Manufacturer: TOYOTA
Mfg Campaign: 11590425
Notice Date: May 23, 2024
Recall Date: May 23, 2024
Toyota Motor Corporation
Campaign: 11581497 Other
Apr 6, 2024
Defect Description:

ENGINE

Potential Consequences:

Bought it used from Lexus Fremont with 46, 600 miles on March 2024 but after driving it for just a little bit over 200 miles, there is a leak underneath the engine and when I had it checked here in Salinas Toyota they found out that the leak is coming from the TIMING CHAIN COVER of which is a big job and I heard a lot from the owners of this Toyotas with the 2GR V6 Engine has this leaking problem.

Corrective Action:

Bought it used from Lexus Fremont with 46, 600 miles on March 2024 but after driving it for just a little bit over 200 miles, there is a leak underneath the engine and when I had it checked here in Salinas Toyota they found out that the leak is coming from the TIMING CHAIN COVER of which is a big job and I heard a lot from the owners of this Toyotas with the 2GR V6 Engine has this leaking problem.

Additional Notes:

Bought it used from Lexus Fremont with 46, 600 miles on March 2024 but after driving it for just a little bit over 200 miles, there is a leak underneath the engine and when I had it checked here in Salinas Toyota they found out that the leak is coming from the TIMING CHAIN COVER of which is a big job and I heard a lot from the owners of this Toyotas with the 2GR V6 Engine has this leaking problem.

Manufacturer: TOYOTA
Mfg Campaign: 11581497
Notice Date: Apr 6, 2024
Recall Date: Apr 6, 2024
Toyota Motor Corporation
Campaign: 11579644 Other
Mar 27, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Water pump has failed at approx 80,000 miles.

Corrective Action:

Water pump has failed at approx 80,000 miles.

Additional Notes:

Water pump has failed at approx 80,000 miles.

Manufacturer: TOYOTA
Mfg Campaign: 11579644
Notice Date: Mar 27, 2024
Recall Date: Mar 27, 2024
Toyota Motor Corporation
Campaign: 11579644 Other
Mar 27, 2024
Defect Description:

ENGINE

Potential Consequences:

Water pump has failed at approx 80,000 miles.

Corrective Action:

Water pump has failed at approx 80,000 miles.

Additional Notes:

Water pump has failed at approx 80,000 miles.

Manufacturer: TOYOTA
Mfg Campaign: 11579644
Notice Date: Mar 27, 2024
Recall Date: Mar 27, 2024
Toyota Motor Corporation
Campaign: 11577200 Other
Mar 13, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2017 Toyota Highlander. The contact stated that while driving 50 MPH, the vehicle started jerking, the RPM decreased, and the vehicle started losing motive power. The message "Reduced Engine Power" was displayed. The contact stated that she came to a complete stop at a traffic light. The contact stated that while attempting to drive from a complete top, the vehicle stalled. The contact was able to restart the vehicle; however, the vehicle jerked increasingly while driving. The contact veered to the side of the road, where she remained. The contact stated that the failure had been occurring for months. The vehicle was previously taken to the dealer, where it was diagnosed and determined that the low-pressure fuel pump had failed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in the recall. The failure mileage was approximately 125,000.

Corrective Action:

The contact owns a 2017 Toyota Highlander. The contact stated that while driving 50 MPH, the vehicle started jerking, the RPM decreased, and the vehicle started losing motive power. The message "Reduced Engine Power" was displayed. The contact stated that she came to a complete stop at a traffic light. The contact stated that while attempting to drive from a complete top, the vehicle stalled. The contact was able to restart the vehicle; however, the vehicle jerked increasingly while driving. The contact veered to the side of the road, where she remained. The contact stated that the failure had been occurring for months. The vehicle was previously taken to the dealer, where it was diagnosed and determined that the low-pressure fuel pump had failed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in the recall. The failure mileage was approximately 125,000.

Additional Notes:

The contact owns a 2017 Toyota Highlander. The contact stated that while driving 50 MPH, the vehicle started jerking, the RPM decreased, and the vehicle started losing motive power. The message "Reduced Engine Power" was displayed. The contact stated that she came to a complete stop at a traffic light. The contact stated that while attempting to drive from a complete top, the vehicle stalled. The contact was able to restart the vehicle; however, the vehicle jerked increasingly while driving. The contact veered to the side of the road, where she remained. The contact stated that the failure had been occurring for months. The vehicle was previously taken to the dealer, where it was diagnosed and determined that the low-pressure fuel pump had failed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in the recall. The failure mileage was approximately 125,000.

Manufacturer: TOYOTA
Mfg Campaign: 11577200
Notice Date: Mar 13, 2024
Recall Date: Mar 13, 2024
Toyota Motor Corporation
Campaign: 11573636 Other
Feb 23, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Hi- i have always upkeep the maintenance on my vehicle and take pride taking care of it . But now out of nowhere my vehicle throttle was loose the mechanics can’t explain why and now the transmission is not working i have explained to them them driving the car does seem to stop them feels like it wasn’t to accelerate while driving. I don’t know if anyone else have reported this issue but it doesn’t make sense that for a vehicle le that’s been greatly taken care of the transmission is went out .

Corrective Action:

Hi- i have always upkeep the maintenance on my vehicle and take pride taking care of it . But now out of nowhere my vehicle throttle was loose the mechanics can’t explain why and now the transmission is not working i have explained to them them driving the car does seem to stop them feels like it wasn’t to accelerate while driving. I don’t know if anyone else have reported this issue but it doesn’t make sense that for a vehicle le that’s been greatly taken care of the transmission is went out .

Additional Notes:

Hi- i have always upkeep the maintenance on my vehicle and take pride taking care of it . But now out of nowhere my vehicle throttle was loose the mechanics can’t explain why and now the transmission is not working i have explained to them them driving the car does seem to stop them feels like it wasn’t to accelerate while driving. I don’t know if anyone else have reported this issue but it doesn’t make sense that for a vehicle le that’s been greatly taken care of the transmission is went out .

Manufacturer: TOYOTA
Mfg Campaign: 11573636
Notice Date: Feb 23, 2024
Recall Date: Feb 23, 2024
Toyota Motor Corporation
Campaign: 11573636 Other
Feb 23, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Hi- i have always upkeep the maintenance on my vehicle and take pride taking care of it . But now out of nowhere my vehicle throttle was loose the mechanics can’t explain why and now the transmission is not working i have explained to them them driving the car does seem to stop them feels like it wasn’t to accelerate while driving. I don’t know if anyone else have reported this issue but it doesn’t make sense that for a vehicle le that’s been greatly taken care of the transmission is went out .

Corrective Action:

Hi- i have always upkeep the maintenance on my vehicle and take pride taking care of it . But now out of nowhere my vehicle throttle was loose the mechanics can’t explain why and now the transmission is not working i have explained to them them driving the car does seem to stop them feels like it wasn’t to accelerate while driving. I don’t know if anyone else have reported this issue but it doesn’t make sense that for a vehicle le that’s been greatly taken care of the transmission is went out .

Additional Notes:

Hi- i have always upkeep the maintenance on my vehicle and take pride taking care of it . But now out of nowhere my vehicle throttle was loose the mechanics can’t explain why and now the transmission is not working i have explained to them them driving the car does seem to stop them feels like it wasn’t to accelerate while driving. I don’t know if anyone else have reported this issue but it doesn’t make sense that for a vehicle le that’s been greatly taken care of the transmission is went out .

Manufacturer: TOYOTA
Mfg Campaign: 11573636
Notice Date: Feb 23, 2024
Recall Date: Feb 23, 2024
Toyota Motor Corporation
Campaign: 11571212 Other
Feb 10, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I just bought this car and I noticed when the car is sitting and idling it has a strong smell of raw gas in the passenger compartment. I took it to the fire department and they smelled it as soon as they opened the door. They also said this is not safe and I shouldn't be smelling a strong odor of gas in the passenger compartment.

Corrective Action:

I just bought this car and I noticed when the car is sitting and idling it has a strong smell of raw gas in the passenger compartment. I took it to the fire department and they smelled it as soon as they opened the door. They also said this is not safe and I shouldn't be smelling a strong odor of gas in the passenger compartment.

Additional Notes:

I just bought this car and I noticed when the car is sitting and idling it has a strong smell of raw gas in the passenger compartment. I took it to the fire department and they smelled it as soon as they opened the door. They also said this is not safe and I shouldn't be smelling a strong odor of gas in the passenger compartment.

Manufacturer: TOYOTA
Mfg Campaign: 11571212
Notice Date: Feb 10, 2024
Recall Date: Feb 10, 2024
Toyota Motor Corporation
Campaign: 11569400 Other
Feb 1, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

2017 Toyota Highlander experienced delayed and rough shifting in 3rd gear. Safety of acceleration is affected, especially merging onto highways. Diagnosed with bad transmission on 12/26/2023 by Toyota service. There was no warning lamps or messages prior to failure. Unknown cause, car is regularly serviced per manufacturer recommendations by Toyota. Part on backorder for approximately 3 months.

Corrective Action:

2017 Toyota Highlander experienced delayed and rough shifting in 3rd gear. Safety of acceleration is affected, especially merging onto highways. Diagnosed with bad transmission on 12/26/2023 by Toyota service. There was no warning lamps or messages prior to failure. Unknown cause, car is regularly serviced per manufacturer recommendations by Toyota. Part on backorder for approximately 3 months.

Additional Notes:

2017 Toyota Highlander experienced delayed and rough shifting in 3rd gear. Safety of acceleration is affected, especially merging onto highways. Diagnosed with bad transmission on 12/26/2023 by Toyota service. There was no warning lamps or messages prior to failure. Unknown cause, car is regularly serviced per manufacturer recommendations by Toyota. Part on backorder for approximately 3 months.

Manufacturer: TOYOTA
Mfg Campaign: 11569400
Notice Date: Feb 1, 2024
Recall Date: Feb 1, 2024
Toyota Motor Corporation
Campaign: 11568940 Other
Jan 31, 2024
Defect Description:

AIR BAGS

Potential Consequences:

I HAVE AN ISSUE WHEN MY AIRBAG LIGHT KEEP ON GOING IN AND OUT. I DID GET A LETTER FROM TOYOTA THAT SOME AIRBAGS IS RECALLED BUT WHEN I TOOK MY CAR TO THE DEALERSHIP THEY SAID THAT MY CAR IS NOT INCLUDED ON THE RECALL AND THEY WONT TROUBLESHOOT IT WITHOUT HAVING TO PAY. NEED THIS LOOK AT THAT CAN CAUSE FATAL TO THERE CUSTOMERS.

Corrective Action:

I HAVE AN ISSUE WHEN MY AIRBAG LIGHT KEEP ON GOING IN AND OUT. I DID GET A LETTER FROM TOYOTA THAT SOME AIRBAGS IS RECALLED BUT WHEN I TOOK MY CAR TO THE DEALERSHIP THEY SAID THAT MY CAR IS NOT INCLUDED ON THE RECALL AND THEY WONT TROUBLESHOOT IT WITHOUT HAVING TO PAY. NEED THIS LOOK AT THAT CAN CAUSE FATAL TO THERE CUSTOMERS.

Additional Notes:

I HAVE AN ISSUE WHEN MY AIRBAG LIGHT KEEP ON GOING IN AND OUT. I DID GET A LETTER FROM TOYOTA THAT SOME AIRBAGS IS RECALLED BUT WHEN I TOOK MY CAR TO THE DEALERSHIP THEY SAID THAT MY CAR IS NOT INCLUDED ON THE RECALL AND THEY WONT TROUBLESHOOT IT WITHOUT HAVING TO PAY. NEED THIS LOOK AT THAT CAN CAUSE FATAL TO THERE CUSTOMERS.

Manufacturer: TOYOTA
Mfg Campaign: 11568940
Notice Date: Jan 31, 2024
Recall Date: Jan 31, 2024
Toyota Motor Corporation
Campaign: 11567779 Other
Jan 25, 2024
Defect Description:

ENGINE

Potential Consequences:

While braked at a red light, my vehicle completely turned off. The engine would not restart, and all electrical panel light indicators did not come back on. I could not even turn on my hazards. The whole car was dead. After about a minute, I was able to restart the vehicle, but it took 5 attempts. I changed my battery two months ago, and just had my car checked by a mechanic and nothing was found to be the problem. No warning lamps or other messages were displayed. About 6 months ago, my car did something similar to this and stalled on the freeway in bumper to bumper traffic. However, this time the electrical panel light indicators came back on. No warning messages displayed. The car restarted after only one try. This is really dangerous to have a vehicle loose all power and completely die out!

Corrective Action:

While braked at a red light, my vehicle completely turned off. The engine would not restart, and all electrical panel light indicators did not come back on. I could not even turn on my hazards. The whole car was dead. After about a minute, I was able to restart the vehicle, but it took 5 attempts. I changed my battery two months ago, and just had my car checked by a mechanic and nothing was found to be the problem. No warning lamps or other messages were displayed. About 6 months ago, my car did something similar to this and stalled on the freeway in bumper to bumper traffic. However, this time the electrical panel light indicators came back on. No warning messages displayed. The car restarted after only one try. This is really dangerous to have a vehicle loose all power and completely die out!

Additional Notes:

While braked at a red light, my vehicle completely turned off. The engine would not restart, and all electrical panel light indicators did not come back on. I could not even turn on my hazards. The whole car was dead. After about a minute, I was able to restart the vehicle, but it took 5 attempts. I changed my battery two months ago, and just had my car checked by a mechanic and nothing was found to be the problem. No warning lamps or other messages were displayed. About 6 months ago, my car did something similar to this and stalled on the freeway in bumper to bumper traffic. However, this time the electrical panel light indicators came back on. No warning messages displayed. The car restarted after only one try. This is really dangerous to have a vehicle loose all power and completely die out!

Manufacturer: TOYOTA
Mfg Campaign: 11567779
Notice Date: Jan 25, 2024
Recall Date: Jan 25, 2024
Toyota Motor Corporation
Campaign: 11567779 Other
Jan 25, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

While braked at a red light, my vehicle completely turned off. The engine would not restart, and all electrical panel light indicators did not come back on. I could not even turn on my hazards. The whole car was dead. After about a minute, I was able to restart the vehicle, but it took 5 attempts. I changed my battery two months ago, and just had my car checked by a mechanic and nothing was found to be the problem. No warning lamps or other messages were displayed. About 6 months ago, my car did something similar to this and stalled on the freeway in bumper to bumper traffic. However, this time the electrical panel light indicators came back on. No warning messages displayed. The car restarted after only one try. This is really dangerous to have a vehicle loose all power and completely die out!

Corrective Action:

While braked at a red light, my vehicle completely turned off. The engine would not restart, and all electrical panel light indicators did not come back on. I could not even turn on my hazards. The whole car was dead. After about a minute, I was able to restart the vehicle, but it took 5 attempts. I changed my battery two months ago, and just had my car checked by a mechanic and nothing was found to be the problem. No warning lamps or other messages were displayed. About 6 months ago, my car did something similar to this and stalled on the freeway in bumper to bumper traffic. However, this time the electrical panel light indicators came back on. No warning messages displayed. The car restarted after only one try. This is really dangerous to have a vehicle loose all power and completely die out!

Additional Notes:

While braked at a red light, my vehicle completely turned off. The engine would not restart, and all electrical panel light indicators did not come back on. I could not even turn on my hazards. The whole car was dead. After about a minute, I was able to restart the vehicle, but it took 5 attempts. I changed my battery two months ago, and just had my car checked by a mechanic and nothing was found to be the problem. No warning lamps or other messages were displayed. About 6 months ago, my car did something similar to this and stalled on the freeway in bumper to bumper traffic. However, this time the electrical panel light indicators came back on. No warning messages displayed. The car restarted after only one try. This is really dangerous to have a vehicle loose all power and completely die out!

Manufacturer: TOYOTA
Mfg Campaign: 11567779
Notice Date: Jan 25, 2024
Recall Date: Jan 25, 2024

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Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury