Complaints & Recalls
Official Safety Recalls - Important!
28 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA15, 23LA03
Recall Date: Dec 20, 2023
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB12 / 23TA12
Recall Date: Oct 26, 2023
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB14 / 20TA14
Recall Date: Oct 14, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA06
Recall Date: Mar 19, 2020
Consumer Complaints
244 ComplaintsToyota Motor Corporation
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2020 Toyota Highlander equipped with Bridgestone Tires, Tire line: Alenza Sport, Tire Size: 235/55/R20, DOT Number: 1W28AALA15019. The contact stated that the four tires cracked, due to a discrepancy between the stated weight capacity for the tires and the gross vehicle weight. The contact discovered the failure upon inspection of the vehicle and immediately stopped driving the vehicle. An independent mechanic was notified of the failure. The tire manufacturer was also notified of the failure, and the contact was provided a case number. The vehicle had was not repaired. The tire and vehicle failure mileage were approximately 20,000. The contact stated that their wife drove the vehicle majority of the time on local roads. The contact also expressed fears of the vehicle's tires not being able to support the weight of 7 passengers or being able to tow a boat.
Corrective Action:
The contact owns a 2020 Toyota Highlander equipped with Bridgestone Tires, Tire line: Alenza Sport, Tire Size: 235/55/R20, DOT Number: 1W28AALA15019. The contact stated that the four tires cracked, due to a discrepancy between the stated weight capacity for the tires and the gross vehicle weight. The contact discovered the failure upon inspection of the vehicle and immediately stopped driving the vehicle. An independent mechanic was notified of the failure. The tire manufacturer was also notified of the failure, and the contact was provided a case number. The vehicle had was not repaired. The tire and vehicle failure mileage were approximately 20,000. The contact stated that their wife drove the vehicle majority of the time on local roads. The contact also expressed fears of the vehicle's tires not being able to support the weight of 7 passengers or being able to tow a boat.
Additional Notes:
The contact owns a 2020 Toyota Highlander equipped with Bridgestone Tires, Tire line: Alenza Sport, Tire Size: 235/55/R20, DOT Number: 1W28AALA15019. The contact stated that the four tires cracked, due to a discrepancy between the stated weight capacity for the tires and the gross vehicle weight. The contact discovered the failure upon inspection of the vehicle and immediately stopped driving the vehicle. An independent mechanic was notified of the failure. The tire manufacturer was also notified of the failure, and the contact was provided a case number. The vehicle had was not repaired. The tire and vehicle failure mileage were approximately 20,000. The contact stated that their wife drove the vehicle majority of the time on local roads. The contact also expressed fears of the vehicle's tires not being able to support the weight of 7 passengers or being able to tow a boat.
Mfg Campaign: 11497584
Recall Date: Dec 15, 2022
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The contact's wife owns a 2020 Toyota Highlander. The contact stated while the vehicle was parked, his wife noticed that the front passenger's side carpeting was extremely wet. Upon investigating the failure, both the contact and his wife noticed that the carpeting underneath was extremely soaked. The contact stated that both he and his wife used towels to soak up the water. The vehicle was taken to an independent mechanic where it was diagnosed that the HVAC evaporator drain hose was clogged, which caused water to leak into the front passenger's side of the vehicle. The independent mechanic informed the contact that the failure was related to Toyota Technical Service Bulletin Number: 0080-19 (HVAC Evaporator Drain Hose Clogged Due to Insect Intrusion) and referred the contact to the dealer for the repair. The dealer and the manufacturer were notified of the failure and informed the contact that the repair could not be covered under warranty. The vehicle was not repaired. The failure mileage was approximately 12,300.
Corrective Action:
The contact's wife owns a 2020 Toyota Highlander. The contact stated while the vehicle was parked, his wife noticed that the front passenger's side carpeting was extremely wet. Upon investigating the failure, both the contact and his wife noticed that the carpeting underneath was extremely soaked. The contact stated that both he and his wife used towels to soak up the water. The vehicle was taken to an independent mechanic where it was diagnosed that the HVAC evaporator drain hose was clogged, which caused water to leak into the front passenger's side of the vehicle. The independent mechanic informed the contact that the failure was related to Toyota Technical Service Bulletin Number: 0080-19 (HVAC Evaporator Drain Hose Clogged Due to Insect Intrusion) and referred the contact to the dealer for the repair. The dealer and the manufacturer were notified of the failure and informed the contact that the repair could not be covered under warranty. The vehicle was not repaired. The failure mileage was approximately 12,300.
Additional Notes:
The contact's wife owns a 2020 Toyota Highlander. The contact stated while the vehicle was parked, his wife noticed that the front passenger's side carpeting was extremely wet. Upon investigating the failure, both the contact and his wife noticed that the carpeting underneath was extremely soaked. The contact stated that both he and his wife used towels to soak up the water. The vehicle was taken to an independent mechanic where it was diagnosed that the HVAC evaporator drain hose was clogged, which caused water to leak into the front passenger's side of the vehicle. The independent mechanic informed the contact that the failure was related to Toyota Technical Service Bulletin Number: 0080-19 (HVAC Evaporator Drain Hose Clogged Due to Insect Intrusion) and referred the contact to the dealer for the repair. The dealer and the manufacturer were notified of the failure and informed the contact that the repair could not be covered under warranty. The vehicle was not repaired. The failure mileage was approximately 12,300.
Mfg Campaign: 11495784
Recall Date: Dec 2, 2022
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
On several occasions the brakes will get very weak and you have to apply normal than normal pressure. There’s a second where it feels like the brakes have failed. All occasions have been on dry flat roads. This last occasion I was turning into a grocery store driveway and in the turn the brakes failed and I had to press hard and turn harder or I would have ran into the car leaving the driveway. It’s not the hybrid system. I’ve owned prior Toyota hybrid and the brakes don’t give out like this. Sometimes it’s less that 5MPh but it’s also done it at 10-15mph. Both times the batteries are not fully charged so there isn’t any reason why the regenerative breaking should be suddenly shutting off causing the breaks to feel soft.
Corrective Action:
On several occasions the brakes will get very weak and you have to apply normal than normal pressure. There’s a second where it feels like the brakes have failed. All occasions have been on dry flat roads. This last occasion I was turning into a grocery store driveway and in the turn the brakes failed and I had to press hard and turn harder or I would have ran into the car leaving the driveway. It’s not the hybrid system. I’ve owned prior Toyota hybrid and the brakes don’t give out like this. Sometimes it’s less that 5MPh but it’s also done it at 10-15mph. Both times the batteries are not fully charged so there isn’t any reason why the regenerative breaking should be suddenly shutting off causing the breaks to feel soft.
Additional Notes:
On several occasions the brakes will get very weak and you have to apply normal than normal pressure. There’s a second where it feels like the brakes have failed. All occasions have been on dry flat roads. This last occasion I was turning into a grocery store driveway and in the turn the brakes failed and I had to press hard and turn harder or I would have ran into the car leaving the driveway. It’s not the hybrid system. I’ve owned prior Toyota hybrid and the brakes don’t give out like this. Sometimes it’s less that 5MPh but it’s also done it at 10-15mph. Both times the batteries are not fully charged so there isn’t any reason why the regenerative breaking should be suddenly shutting off causing the breaks to feel soft.
Mfg Campaign: 11489839
Recall Date: Oct 18, 2022
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While driving on the freeway, with no prior damage, the front bumper came lose and dragged under vehicle.
Corrective Action:
While driving on the freeway, with no prior damage, the front bumper came lose and dragged under vehicle.
Additional Notes:
While driving on the freeway, with no prior damage, the front bumper came lose and dragged under vehicle.
Mfg Campaign: 11487546
Recall Date: Oct 2, 2022
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
ECU system failure. Dealer ship is stating ECU system was damage from soda or coffee which is not accurate found a recall on this vehicles with the same issue our vehicle is having.
Corrective Action:
ECU system failure. Dealer ship is stating ECU system was damage from soda or coffee which is not accurate found a recall on this vehicles with the same issue our vehicle is having.
Additional Notes:
ECU system failure. Dealer ship is stating ECU system was damage from soda or coffee which is not accurate found a recall on this vehicles with the same issue our vehicle is having.
Mfg Campaign: 11482705
Recall Date: Sep 3, 2022
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ECU system failure. Dealer ship is stating ECU system was damage from soda or coffee which is not accurate found a recall on this vehicles with the same issue our vehicle is having.
Corrective Action:
ECU system failure. Dealer ship is stating ECU system was damage from soda or coffee which is not accurate found a recall on this vehicles with the same issue our vehicle is having.
Additional Notes:
ECU system failure. Dealer ship is stating ECU system was damage from soda or coffee which is not accurate found a recall on this vehicles with the same issue our vehicle is having.
Mfg Campaign: 11482705
Recall Date: Sep 3, 2022
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
ECU system failure. Dealer ship is stating ECU system was damage from soda or coffee which is not accurate found a recall on this vehicles with the same issue our vehicle is having.
Corrective Action:
ECU system failure. Dealer ship is stating ECU system was damage from soda or coffee which is not accurate found a recall on this vehicles with the same issue our vehicle is having.
Additional Notes:
ECU system failure. Dealer ship is stating ECU system was damage from soda or coffee which is not accurate found a recall on this vehicles with the same issue our vehicle is having.
Mfg Campaign: 11482705
Recall Date: Sep 3, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The driver side mirror, yes available for inspection The mirror is shaking on higher speed makes it difficult to keep up with traffic around you No No No
Corrective Action:
The driver side mirror, yes available for inspection The mirror is shaking on higher speed makes it difficult to keep up with traffic around you No No No
Additional Notes:
The driver side mirror, yes available for inspection The mirror is shaking on higher speed makes it difficult to keep up with traffic around you No No No
Mfg Campaign: 11482382
Recall Date: Sep 1, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving at approximately 45 MPH on a multi-lane parkway in Virginia, my wife and I heard a loud explosion which I immediately assumed might be a tire blowout. However, the steering system seemed normal as I slowed the car and began a move toward the road's shoulder. Within 10-15 seconds we began to hear the sound of "rushing air" above our heads. To determine why we heard that sound we slowly retracted the interior cabin fabric "head cover" to expose our sunroof; as soon as the "head cover" had retracted an inch or two it was clear that we had a large hole in the sunroof forward panel and that the tempered glass had shattered. We immediately closed the "head cover" and continued forward to our home which was a few miles away. As we drove, more and more "glass shards" were falling to the topside of our head cover. Fortunately, with our fabric head cover closed when the sunroof "failed" we were not showered by glass. However, had we had the sunroof exposed, I believe we would have had small glass pieces fall into the cabin area and on our heads. I have called my insurance company (USAA) and they have processed my claim sending me to SAFELITE which in turn has forwarded my repair work to SUNROOF EXPRESS. I called my Toyota Dealership which told me the sunroof is no longer under warranty. I can only speculate that the failure was caused either by a "micro-defect" in the sunroof which over time and temperature changes (summer heat, interior cool from A/C, winter freeze, etc) caused a sudden failure; or, it's possible a rock/pebble kicked up by a vehicle somewhere in front of us had a trajectory high enough (higher than our front windshield) and then impacted the sunroof at a sufficient angle to cause its failure. Following this incident with my car, I went on-line and discovered that I'm not alone. Apparently many other motorists have experienced what they describe as "explosive" sunroof failures...and some have been showered in glass. Not good!
Corrective Action:
While driving at approximately 45 MPH on a multi-lane parkway in Virginia, my wife and I heard a loud explosion which I immediately assumed might be a tire blowout. However, the steering system seemed normal as I slowed the car and began a move toward the road's shoulder. Within 10-15 seconds we began to hear the sound of "rushing air" above our heads. To determine why we heard that sound we slowly retracted the interior cabin fabric "head cover" to expose our sunroof; as soon as the "head cover" had retracted an inch or two it was clear that we had a large hole in the sunroof forward panel and that the tempered glass had shattered. We immediately closed the "head cover" and continued forward to our home which was a few miles away. As we drove, more and more "glass shards" were falling to the topside of our head cover. Fortunately, with our fabric head cover closed when the sunroof "failed" we were not showered by glass. However, had we had the sunroof exposed, I believe we would have had small glass pieces fall into the cabin area and on our heads. I have called my insurance company (USAA) and they have processed my claim sending me to SAFELITE which in turn has forwarded my repair work to SUNROOF EXPRESS. I called my Toyota Dealership which told me the sunroof is no longer under warranty. I can only speculate that the failure was caused either by a "micro-defect" in the sunroof which over time and temperature changes (summer heat, interior cool from A/C, winter freeze, etc) caused a sudden failure; or, it's possible a rock/pebble kicked up by a vehicle somewhere in front of us had a trajectory high enough (higher than our front windshield) and then impacted the sunroof at a sufficient angle to cause its failure. Following this incident with my car, I went on-line and discovered that I'm not alone. Apparently many other motorists have experienced what they describe as "explosive" sunroof failures...and some have been showered in glass. Not good!
Additional Notes:
While driving at approximately 45 MPH on a multi-lane parkway in Virginia, my wife and I heard a loud explosion which I immediately assumed might be a tire blowout. However, the steering system seemed normal as I slowed the car and began a move toward the road's shoulder. Within 10-15 seconds we began to hear the sound of "rushing air" above our heads. To determine why we heard that sound we slowly retracted the interior cabin fabric "head cover" to expose our sunroof; as soon as the "head cover" had retracted an inch or two it was clear that we had a large hole in the sunroof forward panel and that the tempered glass had shattered. We immediately closed the "head cover" and continued forward to our home which was a few miles away. As we drove, more and more "glass shards" were falling to the topside of our head cover. Fortunately, with our fabric head cover closed when the sunroof "failed" we were not showered by glass. However, had we had the sunroof exposed, I believe we would have had small glass pieces fall into the cabin area and on our heads. I have called my insurance company (USAA) and they have processed my claim sending me to SAFELITE which in turn has forwarded my repair work to SUNROOF EXPRESS. I called my Toyota Dealership which told me the sunroof is no longer under warranty. I can only speculate that the failure was caused either by a "micro-defect" in the sunroof which over time and temperature changes (summer heat, interior cool from A/C, winter freeze, etc) caused a sudden failure; or, it's possible a rock/pebble kicked up by a vehicle somewhere in front of us had a trajectory high enough (higher than our front windshield) and then impacted the sunroof at a sufficient angle to cause its failure. Following this incident with my car, I went on-line and discovered that I'm not alone. Apparently many other motorists have experienced what they describe as "explosive" sunroof failures...and some have been showered in glass. Not good!
Mfg Campaign: 11479720
Recall Date: Aug 17, 2022
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have experienced brake issues, on any slight decline where the braking system will let up as if the braking is not working for a moment, and also, a jerk forward once stopped. This will lead to an accident and potentially, a pedestrian getting hurt if not addressed. I took it to the dealer and they stated they could not replicate the issue, therefore, did not run diagnostics on the vehicle and will do nothing else for me. I have great concern this will lead to an accident and after 30 years of driving, I'm having to constantly think of leaving enough room between myself and other cars to avoid an accident, and adequate room for a brake malfunction. I have another 2020 hybrid Toyota that does not have this issue. So, it is not an issue with all hybrids.
Corrective Action:
I have experienced brake issues, on any slight decline where the braking system will let up as if the braking is not working for a moment, and also, a jerk forward once stopped. This will lead to an accident and potentially, a pedestrian getting hurt if not addressed. I took it to the dealer and they stated they could not replicate the issue, therefore, did not run diagnostics on the vehicle and will do nothing else for me. I have great concern this will lead to an accident and after 30 years of driving, I'm having to constantly think of leaving enough room between myself and other cars to avoid an accident, and adequate room for a brake malfunction. I have another 2020 hybrid Toyota that does not have this issue. So, it is not an issue with all hybrids.
Additional Notes:
I have experienced brake issues, on any slight decline where the braking system will let up as if the braking is not working for a moment, and also, a jerk forward once stopped. This will lead to an accident and potentially, a pedestrian getting hurt if not addressed. I took it to the dealer and they stated they could not replicate the issue, therefore, did not run diagnostics on the vehicle and will do nothing else for me. I have great concern this will lead to an accident and after 30 years of driving, I'm having to constantly think of leaving enough room between myself and other cars to avoid an accident, and adequate room for a brake malfunction. I have another 2020 hybrid Toyota that does not have this issue. So, it is not an issue with all hybrids.
Mfg Campaign: 11478769
Recall Date: Aug 11, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Excessive tire wear was noted at 18,000 miles requirement replacement of tires. 25,000 miles later, the same tire wear problem has occurred on a set of tires rated at 65,000 miles. The west is much more predominant on the passengers side. Toyota has been informed and claims there is no problem with the vehicle, despite not inspecting the vehicle for other causes. This is a safety hazard, as with regular checkups, the tires were so low that one is at 0/32nd. Upon showing giving me the printout after measuring, the dealership told me I could drive on the tires a few more months. This is a major safety concern.
Corrective Action:
Excessive tire wear was noted at 18,000 miles requirement replacement of tires. 25,000 miles later, the same tire wear problem has occurred on a set of tires rated at 65,000 miles. The west is much more predominant on the passengers side. Toyota has been informed and claims there is no problem with the vehicle, despite not inspecting the vehicle for other causes. This is a safety hazard, as with regular checkups, the tires were so low that one is at 0/32nd. Upon showing giving me the printout after measuring, the dealership told me I could drive on the tires a few more months. This is a major safety concern.
Additional Notes:
Excessive tire wear was noted at 18,000 miles requirement replacement of tires. 25,000 miles later, the same tire wear problem has occurred on a set of tires rated at 65,000 miles. The west is much more predominant on the passengers side. Toyota has been informed and claims there is no problem with the vehicle, despite not inspecting the vehicle for other causes. This is a safety hazard, as with regular checkups, the tires were so low that one is at 0/32nd. Upon showing giving me the printout after measuring, the dealership told me I could drive on the tires a few more months. This is a major safety concern.
Mfg Campaign: 11476376
Recall Date: Jul 28, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunroof exploded (like the sound of a bomb), without warning, on 7/21/22, while driving the vehicle. The shards traveled upward, and broken tempered glass protrudes towards the sky. Size of hole (largest points) approx. 16" X 9". It was not a rock or any other debris that caused this--it was internal force. I reached out to the dealer on 7/21/22, and today with pictures, who will reach out to Toyota. No damage was done to the vehicle, to the best my knowledge, other than the sunroof.
Corrective Action:
Sunroof exploded (like the sound of a bomb), without warning, on 7/21/22, while driving the vehicle. The shards traveled upward, and broken tempered glass protrudes towards the sky. Size of hole (largest points) approx. 16" X 9". It was not a rock or any other debris that caused this--it was internal force. I reached out to the dealer on 7/21/22, and today with pictures, who will reach out to Toyota. No damage was done to the vehicle, to the best my knowledge, other than the sunroof.
Additional Notes:
Sunroof exploded (like the sound of a bomb), without warning, on 7/21/22, while driving the vehicle. The shards traveled upward, and broken tempered glass protrudes towards the sky. Size of hole (largest points) approx. 16" X 9". It was not a rock or any other debris that caused this--it was internal force. I reached out to the dealer on 7/21/22, and today with pictures, who will reach out to Toyota. No damage was done to the vehicle, to the best my knowledge, other than the sunroof.
Mfg Campaign: 11475471
Recall Date: Jul 23, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving around 60 MPH all the sudden I heard a loud explosion like a shot gun going off and then my sunroof exploding and shattering all over me and the interior of my car. There was no impact from another vehicle, rock, tree, anything. It just exploded into thousands of little pieces out of nowhere. It was terrifying. I was able to safely pull over. There were cuts experienced.
Corrective Action:
While driving around 60 MPH all the sudden I heard a loud explosion like a shot gun going off and then my sunroof exploding and shattering all over me and the interior of my car. There was no impact from another vehicle, rock, tree, anything. It just exploded into thousands of little pieces out of nowhere. It was terrifying. I was able to safely pull over. There were cuts experienced.
Additional Notes:
While driving around 60 MPH all the sudden I heard a loud explosion like a shot gun going off and then my sunroof exploding and shattering all over me and the interior of my car. There was no impact from another vehicle, rock, tree, anything. It just exploded into thousands of little pieces out of nowhere. It was terrifying. I was able to safely pull over. There were cuts experienced.
Mfg Campaign: 11467408
Recall Date: Jun 3, 2022
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Several times while applying the brake, particularly when braking slowly and often either downhill or turning a corner, there seems to be a gap in the braking. It feels like I have let my foot of the brake, but I have not. It is very brief. I have taken this to the dealer and they indicated they were able to replicate it and tried to fix it, but the problem has continued. For the approximate date asked about below, it has probably happened at least 50 times and it's happened with our two household drivers.
Corrective Action:
Several times while applying the brake, particularly when braking slowly and often either downhill or turning a corner, there seems to be a gap in the braking. It feels like I have let my foot of the brake, but I have not. It is very brief. I have taken this to the dealer and they indicated they were able to replicate it and tried to fix it, but the problem has continued. For the approximate date asked about below, it has probably happened at least 50 times and it's happened with our two household drivers.
Additional Notes:
Several times while applying the brake, particularly when braking slowly and often either downhill or turning a corner, there seems to be a gap in the braking. It feels like I have let my foot of the brake, but I have not. It is very brief. I have taken this to the dealer and they indicated they were able to replicate it and tried to fix it, but the problem has continued. For the approximate date asked about below, it has probably happened at least 50 times and it's happened with our two household drivers.
Mfg Campaign: 11466975
Recall Date: Jun 1, 2022
Toyota Motor Corporation
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2020 Toyota Highlander The contact received notification of NHTSA Campaign Number: 22V239000 (Electronic Stability Control) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Toyota Highlander The contact received notification of NHTSA Campaign Number: 22V239000 (Electronic Stability Control) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Toyota Highlander The contact received notification of NHTSA Campaign Number: 22V239000 (Electronic Stability Control) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11465511
Recall Date: May 20, 2022
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
In April 2022, the sunroof on our 2020 Highlander Hybrid spontaneously exploded (without impact) while driving on the freeway. It was like a loud shotgun went off in the cab of our SUV. We were showered with glass and small cut to my wife's hand. Thankfully there was no traffic otherwise it could have easily caused an accident, putting us and others at risk. The local Toyota Dealership (where we purchased the car from in 2020) took photos (half the glass broke out, the remaining glass had glass shards pointed upwards like a volcano). The Service representative originally advised us that Toyota would likely pay to replace the sunroof and pay for our rental car (as we had just begun a 2-week trip), but then later refused, stating that the sunroof must have had a chip in it or was impacted (which were absolutely false claims). They stated that I must submit it to my insurance who they billed for $2,410 (sunroof assembly remove & replace, new glass, clean-up detail glass shards, supplies/materials, labor), and $500 of which I would have to pay for a deductible. After many difficult emails and telephone conversations, Toyota Corporate finally agreed to pay my $500 deductible but then later handed me a Goodwill Settlement Agreement to sign, stating the matter is resolved and I would take no further action. I refused to sign it, because I had a $1,900 Car Rental bill (less $450 from my insurance), that Toyota refused to pay. There were no warning messages or symptoms. It is a manufacturing defect that Toyota refuses to acknowledge so that customers and their insurance companies get stuck with all of the bills.
Corrective Action:
In April 2022, the sunroof on our 2020 Highlander Hybrid spontaneously exploded (without impact) while driving on the freeway. It was like a loud shotgun went off in the cab of our SUV. We were showered with glass and small cut to my wife's hand. Thankfully there was no traffic otherwise it could have easily caused an accident, putting us and others at risk. The local Toyota Dealership (where we purchased the car from in 2020) took photos (half the glass broke out, the remaining glass had glass shards pointed upwards like a volcano). The Service representative originally advised us that Toyota would likely pay to replace the sunroof and pay for our rental car (as we had just begun a 2-week trip), but then later refused, stating that the sunroof must have had a chip in it or was impacted (which were absolutely false claims). They stated that I must submit it to my insurance who they billed for $2,410 (sunroof assembly remove & replace, new glass, clean-up detail glass shards, supplies/materials, labor), and $500 of which I would have to pay for a deductible. After many difficult emails and telephone conversations, Toyota Corporate finally agreed to pay my $500 deductible but then later handed me a Goodwill Settlement Agreement to sign, stating the matter is resolved and I would take no further action. I refused to sign it, because I had a $1,900 Car Rental bill (less $450 from my insurance), that Toyota refused to pay. There were no warning messages or symptoms. It is a manufacturing defect that Toyota refuses to acknowledge so that customers and their insurance companies get stuck with all of the bills.
Additional Notes:
In April 2022, the sunroof on our 2020 Highlander Hybrid spontaneously exploded (without impact) while driving on the freeway. It was like a loud shotgun went off in the cab of our SUV. We were showered with glass and small cut to my wife's hand. Thankfully there was no traffic otherwise it could have easily caused an accident, putting us and others at risk. The local Toyota Dealership (where we purchased the car from in 2020) took photos (half the glass broke out, the remaining glass had glass shards pointed upwards like a volcano). The Service representative originally advised us that Toyota would likely pay to replace the sunroof and pay for our rental car (as we had just begun a 2-week trip), but then later refused, stating that the sunroof must have had a chip in it or was impacted (which were absolutely false claims). They stated that I must submit it to my insurance who they billed for $2,410 (sunroof assembly remove & replace, new glass, clean-up detail glass shards, supplies/materials, labor), and $500 of which I would have to pay for a deductible. After many difficult emails and telephone conversations, Toyota Corporate finally agreed to pay my $500 deductible but then later handed me a Goodwill Settlement Agreement to sign, stating the matter is resolved and I would take no further action. I refused to sign it, because I had a $1,900 Car Rental bill (less $450 from my insurance), that Toyota refused to pay. There were no warning messages or symptoms. It is a manufacturing defect that Toyota refuses to acknowledge so that customers and their insurance companies get stuck with all of the bills.
Mfg Campaign: 11465260
Recall Date: May 19, 2022
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The front portion of the panoramic sunroof/moonroof blew out with a loud boom while my husband and I were driving on interstate 75 south in Florida. The flying glass could have injured us had the shade not been closed or if it had been raining and possibly caused an accident. I saw that another person had the same experience with a 2018 Toyota Highlander XLE with a panoramic moonroof listed on Toyota Nation on Oct 3, 2019. It has not yet been inspected. Insurance company was notified. No warnings or symptoms of the exploding moonroof occurred prior to the failure. It just happened today about 1 1/2-2hr ago.About 6pm.
Corrective Action:
The front portion of the panoramic sunroof/moonroof blew out with a loud boom while my husband and I were driving on interstate 75 south in Florida. The flying glass could have injured us had the shade not been closed or if it had been raining and possibly caused an accident. I saw that another person had the same experience with a 2018 Toyota Highlander XLE with a panoramic moonroof listed on Toyota Nation on Oct 3, 2019. It has not yet been inspected. Insurance company was notified. No warnings or symptoms of the exploding moonroof occurred prior to the failure. It just happened today about 1 1/2-2hr ago.About 6pm.
Additional Notes:
The front portion of the panoramic sunroof/moonroof blew out with a loud boom while my husband and I were driving on interstate 75 south in Florida. The flying glass could have injured us had the shade not been closed or if it had been raining and possibly caused an accident. I saw that another person had the same experience with a 2018 Toyota Highlander XLE with a panoramic moonroof listed on Toyota Nation on Oct 3, 2019. It has not yet been inspected. Insurance company was notified. No warnings or symptoms of the exploding moonroof occurred prior to the failure. It just happened today about 1 1/2-2hr ago.About 6pm.
Mfg Campaign: 11456525
Recall Date: Mar 13, 2022
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
When going downhill and applying the brakes slightly. You keep your foot constant on the brake pedal. Braking some. The car would suddenly release the brakes for a second or two at speed about 35-40 mph. Then it catches up the brakes again. This looks really dangerous when you drive. I don't like this at all. It happens regularly to me. Maybe once a week or so. I started noticing it a while ago.
Corrective Action:
When going downhill and applying the brakes slightly. You keep your foot constant on the brake pedal. Braking some. The car would suddenly release the brakes for a second or two at speed about 35-40 mph. Then it catches up the brakes again. This looks really dangerous when you drive. I don't like this at all. It happens regularly to me. Maybe once a week or so. I started noticing it a while ago.
Additional Notes:
When going downhill and applying the brakes slightly. You keep your foot constant on the brake pedal. Braking some. The car would suddenly release the brakes for a second or two at speed about 35-40 mph. Then it catches up the brakes again. This looks really dangerous when you drive. I don't like this at all. It happens regularly to me. Maybe once a week or so. I started noticing it a while ago.
Mfg Campaign: 11454587
Recall Date: Feb 28, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On several occasions, using the key fob to remote start the car, once unlocking the car, the car doesn't turn off as it should when unlocked or touching the drivers side door. Once in vehicle (car still running), car is unresponsive until shifted from Park, then the engine shuts off and car is disabled for 10-15 minutes. Will not start, unresponsive to touching the push start ignition and dash says "Not ready to Drive." Brake pedal gets very hard. Have been unable to video the actions of the remote start in order to get it to a dealership.
Corrective Action:
On several occasions, using the key fob to remote start the car, once unlocking the car, the car doesn't turn off as it should when unlocked or touching the drivers side door. Once in vehicle (car still running), car is unresponsive until shifted from Park, then the engine shuts off and car is disabled for 10-15 minutes. Will not start, unresponsive to touching the push start ignition and dash says "Not ready to Drive." Brake pedal gets very hard. Have been unable to video the actions of the remote start in order to get it to a dealership.
Additional Notes:
On several occasions, using the key fob to remote start the car, once unlocking the car, the car doesn't turn off as it should when unlocked or touching the drivers side door. Once in vehicle (car still running), car is unresponsive until shifted from Park, then the engine shuts off and car is disabled for 10-15 minutes. Will not start, unresponsive to touching the push start ignition and dash says "Not ready to Drive." Brake pedal gets very hard. Have been unable to video the actions of the remote start in order to get it to a dealership.
Mfg Campaign: 11451313
Recall Date: Feb 10, 2022
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel gauge is inaccurate, leading to potential safety issues. The fuel gauge does not show as full, when the car is refueled, and likewise shows as empty when there is enough fuel to drive hundreds of miles. This has led to situations where the fuel light is on, and car is indicating no remaining miles left, but there is plenty of fuel. Toyota knows there is a problem. I started a Lemon Law claim with the Washington State Attorney's General office and notified Toyota. They have offered to replace my vehicle, which is currently in process.
Corrective Action:
Fuel gauge is inaccurate, leading to potential safety issues. The fuel gauge does not show as full, when the car is refueled, and likewise shows as empty when there is enough fuel to drive hundreds of miles. This has led to situations where the fuel light is on, and car is indicating no remaining miles left, but there is plenty of fuel. Toyota knows there is a problem. I started a Lemon Law claim with the Washington State Attorney's General office and notified Toyota. They have offered to replace my vehicle, which is currently in process.
Additional Notes:
Fuel gauge is inaccurate, leading to potential safety issues. The fuel gauge does not show as full, when the car is refueled, and likewise shows as empty when there is enough fuel to drive hundreds of miles. This has led to situations where the fuel light is on, and car is indicating no remaining miles left, but there is plenty of fuel. Toyota knows there is a problem. I started a Lemon Law claim with the Washington State Attorney's General office and notified Toyota. They have offered to replace my vehicle, which is currently in process.
Mfg Campaign: 11450974
Recall Date: Feb 8, 2022
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Valencia, CA • 36 yrs
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