Complaints & Recalls
Official Safety Recalls - Important!
24 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25TA02/25LA02
Recall Date: Jan 29, 2025
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24R2
Recall Date: Jul 23, 2024
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SET24A
Recall Date: Jun 18, 2024
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24R1
Recall Date: Jun 6, 2024
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB12 / 23TA12
Recall Date: Oct 26, 2023
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA08/ 23LA02
Recall Date: Jul 12, 2023
Consumer Complaints
153 ComplaintsToyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Vehicle hesitates when accelerating. Very noticable when accelerating from stop. Also when passing a vehicle and accelerating to pass there is hesitation and the vehicle stutters at times also.
Corrective Action:
Vehicle hesitates when accelerating. Very noticable when accelerating from stop. Also when passing a vehicle and accelerating to pass there is hesitation and the vehicle stutters at times also.
Additional Notes:
Vehicle hesitates when accelerating. Very noticable when accelerating from stop. Also when passing a vehicle and accelerating to pass there is hesitation and the vehicle stutters at times also.
Mfg Campaign: 11541493
Recall Date: Aug 29, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
At about 3500 miles the car has started lagging really bad. I have almost been hit in stop and go traffic and have almost hit the car in front of me because I never know if when I put my foot on the gas if I’m going to go or not. When pulling out into on coming traffic I have to make sure the cars are really far away because again I never know if the car is going to actually get up and go. It lags, shakes like of it has no power. Once you get going it ok but to actually get going it’s awful. I’m really nervous the almost getting hit or hitting someone is actually going to happen because you have to floor it to get it to actually go and randomly sometimes it actually does get power that when it does take off it’s to much. There is no smooth to this car. Dealership says nothing wrong.
Corrective Action:
At about 3500 miles the car has started lagging really bad. I have almost been hit in stop and go traffic and have almost hit the car in front of me because I never know if when I put my foot on the gas if I’m going to go or not. When pulling out into on coming traffic I have to make sure the cars are really far away because again I never know if the car is going to actually get up and go. It lags, shakes like of it has no power. Once you get going it ok but to actually get going it’s awful. I’m really nervous the almost getting hit or hitting someone is actually going to happen because you have to floor it to get it to actually go and randomly sometimes it actually does get power that when it does take off it’s to much. There is no smooth to this car. Dealership says nothing wrong.
Additional Notes:
At about 3500 miles the car has started lagging really bad. I have almost been hit in stop and go traffic and have almost hit the car in front of me because I never know if when I put my foot on the gas if I’m going to go or not. When pulling out into on coming traffic I have to make sure the cars are really far away because again I never know if the car is going to actually get up and go. It lags, shakes like of it has no power. Once you get going it ok but to actually get going it’s awful. I’m really nervous the almost getting hit or hitting someone is actually going to happen because you have to floor it to get it to actually go and randomly sometimes it actually does get power that when it does take off it’s to much. There is no smooth to this car. Dealership says nothing wrong.
Mfg Campaign: 11541007
Recall Date: Aug 27, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased a 2023 Toyota Highlander 2.5 turbo in June of 2023. This car was bought for my wife so I had not noticed a operation issue until I had a opportunity to drive it, at about 1,500 miles on the odometer. Upon accelerating from a stop, the car slightly hesitates then surges followed by slight bucking. My wife acknowledged the issue when I mentioned it. I have to state that the problem does not exist from every acceleration from a stop. I took the car to the dealer where I bought the car to investigate the issue. They said the mechanic did not experience the issue. I've read of many like minded comments from owners on toyotanation.com. I do believe this issue if not resolved may eventually lead to a accident.
Corrective Action:
I purchased a 2023 Toyota Highlander 2.5 turbo in June of 2023. This car was bought for my wife so I had not noticed a operation issue until I had a opportunity to drive it, at about 1,500 miles on the odometer. Upon accelerating from a stop, the car slightly hesitates then surges followed by slight bucking. My wife acknowledged the issue when I mentioned it. I have to state that the problem does not exist from every acceleration from a stop. I took the car to the dealer where I bought the car to investigate the issue. They said the mechanic did not experience the issue. I've read of many like minded comments from owners on toyotanation.com. I do believe this issue if not resolved may eventually lead to a accident.
Additional Notes:
I purchased a 2023 Toyota Highlander 2.5 turbo in June of 2023. This car was bought for my wife so I had not noticed a operation issue until I had a opportunity to drive it, at about 1,500 miles on the odometer. Upon accelerating from a stop, the car slightly hesitates then surges followed by slight bucking. My wife acknowledged the issue when I mentioned it. I have to state that the problem does not exist from every acceleration from a stop. I took the car to the dealer where I bought the car to investigate the issue. They said the mechanic did not experience the issue. I've read of many like minded comments from owners on toyotanation.com. I do believe this issue if not resolved may eventually lead to a accident.
Mfg Campaign: 11540863
Recall Date: Aug 26, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2023 highlander limited hesitates and lags when pulling out into the roads and highways! I almost have gotten hit several times. It has so called been inspected three times and they all tell me it doesn’t show on our computer so it’s fine ! No messages or warnings ever come up. This is so very dangerous and I could be killed along with others
Corrective Action:
My 2023 highlander limited hesitates and lags when pulling out into the roads and highways! I almost have gotten hit several times. It has so called been inspected three times and they all tell me it doesn’t show on our computer so it’s fine ! No messages or warnings ever come up. This is so very dangerous and I could be killed along with others
Additional Notes:
My 2023 highlander limited hesitates and lags when pulling out into the roads and highways! I almost have gotten hit several times. It has so called been inspected three times and they all tell me it doesn’t show on our computer so it’s fine ! No messages or warnings ever come up. This is so very dangerous and I could be killed along with others
Mfg Campaign: 11540678
Recall Date: Aug 25, 2023
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
There is a significant hesitation / stuttering when the gas pedal is pressed (i.e. the vehicle doesn't move properly when the gas pedal is pressed). This is especially dangerous when pulling out into traffic, making turns, etc. This appears to be a known problem with this model and Toyota is working on a TSB (supposedly). Doing a Google search for this problem shows that a number of consumers are having a similar issue. A few people have documented the issue here: https://www.toyotanation.com/threads/2023-highlander-2-4-turbo-surging-and-bucking-under-acceleration.1751952/ This is an ongoing problem. It hasn't resulted in an accident yet, but the lag / stutter in accelerating is putting consumers at risk. I just picked one random date below, but it has been ongoing since the vehicle was purchased new and appears to be happening to numerous other people as well as is evidenced by an internet search.
Corrective Action:
There is a significant hesitation / stuttering when the gas pedal is pressed (i.e. the vehicle doesn't move properly when the gas pedal is pressed). This is especially dangerous when pulling out into traffic, making turns, etc. This appears to be a known problem with this model and Toyota is working on a TSB (supposedly). Doing a Google search for this problem shows that a number of consumers are having a similar issue. A few people have documented the issue here: https://www.toyotanation.com/threads/2023-highlander-2-4-turbo-surging-and-bucking-under-acceleration.1751952/ This is an ongoing problem. It hasn't resulted in an accident yet, but the lag / stutter in accelerating is putting consumers at risk. I just picked one random date below, but it has been ongoing since the vehicle was purchased new and appears to be happening to numerous other people as well as is evidenced by an internet search.
Additional Notes:
There is a significant hesitation / stuttering when the gas pedal is pressed (i.e. the vehicle doesn't move properly when the gas pedal is pressed). This is especially dangerous when pulling out into traffic, making turns, etc. This appears to be a known problem with this model and Toyota is working on a TSB (supposedly). Doing a Google search for this problem shows that a number of consumers are having a similar issue. A few people have documented the issue here: https://www.toyotanation.com/threads/2023-highlander-2-4-turbo-surging-and-bucking-under-acceleration.1751952/ This is an ongoing problem. It hasn't resulted in an accident yet, but the lag / stutter in accelerating is putting consumers at risk. I just picked one random date below, but it has been ongoing since the vehicle was purchased new and appears to be happening to numerous other people as well as is evidenced by an internet search.
Mfg Campaign: 11540745
Recall Date: Aug 25, 2023
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There is a significant hesitation / stuttering when the gas pedal is pressed (i.e. the vehicle doesn't move properly when the gas pedal is pressed). This is especially dangerous when pulling out into traffic, making turns, etc. This appears to be a known problem with this model and Toyota is working on a TSB (supposedly). Doing a Google search for this problem shows that a number of consumers are having a similar issue. A few people have documented the issue here: https://www.toyotanation.com/threads/2023-highlander-2-4-turbo-surging-and-bucking-under-acceleration.1751952/ This is an ongoing problem. It hasn't resulted in an accident yet, but the lag / stutter in accelerating is putting consumers at risk. I just picked one random date below, but it has been ongoing since the vehicle was purchased new and appears to be happening to numerous other people as well as is evidenced by an internet search.
Corrective Action:
There is a significant hesitation / stuttering when the gas pedal is pressed (i.e. the vehicle doesn't move properly when the gas pedal is pressed). This is especially dangerous when pulling out into traffic, making turns, etc. This appears to be a known problem with this model and Toyota is working on a TSB (supposedly). Doing a Google search for this problem shows that a number of consumers are having a similar issue. A few people have documented the issue here: https://www.toyotanation.com/threads/2023-highlander-2-4-turbo-surging-and-bucking-under-acceleration.1751952/ This is an ongoing problem. It hasn't resulted in an accident yet, but the lag / stutter in accelerating is putting consumers at risk. I just picked one random date below, but it has been ongoing since the vehicle was purchased new and appears to be happening to numerous other people as well as is evidenced by an internet search.
Additional Notes:
There is a significant hesitation / stuttering when the gas pedal is pressed (i.e. the vehicle doesn't move properly when the gas pedal is pressed). This is especially dangerous when pulling out into traffic, making turns, etc. This appears to be a known problem with this model and Toyota is working on a TSB (supposedly). Doing a Google search for this problem shows that a number of consumers are having a similar issue. A few people have documented the issue here: https://www.toyotanation.com/threads/2023-highlander-2-4-turbo-surging-and-bucking-under-acceleration.1751952/ This is an ongoing problem. It hasn't resulted in an accident yet, but the lag / stutter in accelerating is putting consumers at risk. I just picked one random date below, but it has been ongoing since the vehicle was purchased new and appears to be happening to numerous other people as well as is evidenced by an internet search.
Mfg Campaign: 11540745
Recall Date: Aug 25, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a significant hesitation / stuttering when the gas pedal is pressed (i.e. the vehicle doesn't move properly when the gas pedal is pressed). This is especially dangerous when pulling out into traffic, making turns, etc. This appears to be a known problem with this model and Toyota is working on a TSB (supposedly). Doing a Google search for this problem shows that a number of consumers are having a similar issue. A few people have documented the issue here: https://www.toyotanation.com/threads/2023-highlander-2-4-turbo-surging-and-bucking-under-acceleration.1751952/ This is an ongoing problem. It hasn't resulted in an accident yet, but the lag / stutter in accelerating is putting consumers at risk. I just picked one random date below, but it has been ongoing since the vehicle was purchased new and appears to be happening to numerous other people as well as is evidenced by an internet search.
Corrective Action:
There is a significant hesitation / stuttering when the gas pedal is pressed (i.e. the vehicle doesn't move properly when the gas pedal is pressed). This is especially dangerous when pulling out into traffic, making turns, etc. This appears to be a known problem with this model and Toyota is working on a TSB (supposedly). Doing a Google search for this problem shows that a number of consumers are having a similar issue. A few people have documented the issue here: https://www.toyotanation.com/threads/2023-highlander-2-4-turbo-surging-and-bucking-under-acceleration.1751952/ This is an ongoing problem. It hasn't resulted in an accident yet, but the lag / stutter in accelerating is putting consumers at risk. I just picked one random date below, but it has been ongoing since the vehicle was purchased new and appears to be happening to numerous other people as well as is evidenced by an internet search.
Additional Notes:
There is a significant hesitation / stuttering when the gas pedal is pressed (i.e. the vehicle doesn't move properly when the gas pedal is pressed). This is especially dangerous when pulling out into traffic, making turns, etc. This appears to be a known problem with this model and Toyota is working on a TSB (supposedly). Doing a Google search for this problem shows that a number of consumers are having a similar issue. A few people have documented the issue here: https://www.toyotanation.com/threads/2023-highlander-2-4-turbo-surging-and-bucking-under-acceleration.1751952/ This is an ongoing problem. It hasn't resulted in an accident yet, but the lag / stutter in accelerating is putting consumers at risk. I just picked one random date below, but it has been ongoing since the vehicle was purchased new and appears to be happening to numerous other people as well as is evidenced by an internet search.
Mfg Campaign: 11540745
Recall Date: Aug 25, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Sudden engine coolant temperature high warning comes on. Temperature jumps from normal to maximum on gage. Needle hunts from normal to high. Sometimes needle stays at high. Outside air temperature was 97 degrees Fahrenheit. Similar incident happened on 7/5/2023 when temperature was in the 90s.. Toyota dealer could find nothing wrong with the vehicle. This time I took a picture of the panel with the warning showing.
Corrective Action:
Sudden engine coolant temperature high warning comes on. Temperature jumps from normal to maximum on gage. Needle hunts from normal to high. Sometimes needle stays at high. Outside air temperature was 97 degrees Fahrenheit. Similar incident happened on 7/5/2023 when temperature was in the 90s.. Toyota dealer could find nothing wrong with the vehicle. This time I took a picture of the panel with the warning showing.
Additional Notes:
Sudden engine coolant temperature high warning comes on. Temperature jumps from normal to maximum on gage. Needle hunts from normal to high. Sometimes needle stays at high. Outside air temperature was 97 degrees Fahrenheit. Similar incident happened on 7/5/2023 when temperature was in the 90s.. Toyota dealer could find nothing wrong with the vehicle. This time I took a picture of the panel with the warning showing.
Mfg Campaign: 11540457
Recall Date: Aug 24, 2023
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2023 Toyota Highlander. The contact stated that the check engine warning light was illuminated. While depressing the accelerator pedal, the vehicle hesitated and the engine misfired. The secondary collision, braking system malfunction, brake ligation malfunction, and throttle control system advanced warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was sludge in the engine. The oil was changed, and the warning lights reset. Additionally, the contact was informed that the DTC exhaust cam shaft sensor and oil pan assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2023 Toyota Highlander. The contact stated that the check engine warning light was illuminated. While depressing the accelerator pedal, the vehicle hesitated and the engine misfired. The secondary collision, braking system malfunction, brake ligation malfunction, and throttle control system advanced warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was sludge in the engine. The oil was changed, and the warning lights reset. Additionally, the contact was informed that the DTC exhaust cam shaft sensor and oil pan assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2023 Toyota Highlander. The contact stated that the check engine warning light was illuminated. While depressing the accelerator pedal, the vehicle hesitated and the engine misfired. The secondary collision, braking system malfunction, brake ligation malfunction, and throttle control system advanced warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was sludge in the engine. The oil was changed, and the warning lights reset. Additionally, the contact was informed that the DTC exhaust cam shaft sensor and oil pan assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 2,000.
Mfg Campaign: 11539369
Recall Date: Aug 18, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Toyota Highlander. The contact stated that the check engine warning light was illuminated. While depressing the accelerator pedal, the vehicle hesitated and the engine misfired. The secondary collision, braking system malfunction, brake ligation malfunction, and throttle control system advanced warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was sludge in the engine. The oil was changed, and the warning lights reset. Additionally, the contact was informed that the DTC exhaust cam shaft sensor and oil pan assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2023 Toyota Highlander. The contact stated that the check engine warning light was illuminated. While depressing the accelerator pedal, the vehicle hesitated and the engine misfired. The secondary collision, braking system malfunction, brake ligation malfunction, and throttle control system advanced warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was sludge in the engine. The oil was changed, and the warning lights reset. Additionally, the contact was informed that the DTC exhaust cam shaft sensor and oil pan assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2023 Toyota Highlander. The contact stated that the check engine warning light was illuminated. While depressing the accelerator pedal, the vehicle hesitated and the engine misfired. The secondary collision, braking system malfunction, brake ligation malfunction, and throttle control system advanced warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was sludge in the engine. The oil was changed, and the warning lights reset. Additionally, the contact was informed that the DTC exhaust cam shaft sensor and oil pan assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 2,000.
Mfg Campaign: 11539369
Recall Date: Aug 18, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Pulled out of intersection and vehicle hesitated and surged upon acceleration causing bear miss from oncoming traffic vehicle consistently hesitates and surges from stop to 35-40 mph
Corrective Action:
Pulled out of intersection and vehicle hesitated and surged upon acceleration causing bear miss from oncoming traffic vehicle consistently hesitates and surges from stop to 35-40 mph
Additional Notes:
Pulled out of intersection and vehicle hesitated and surged upon acceleration causing bear miss from oncoming traffic vehicle consistently hesitates and surges from stop to 35-40 mph
Mfg Campaign: 11537146
Recall Date: Aug 8, 2023
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
Almost since purchase this vehicle has emitted a shudder when driving. The loss of power has affected ability to evade when making turns, acceleration on highways, and has caused safety concerns while driving with children in the vehicle-this is a brand new vehicle purchased with approximately 7 miles on the odometer. Vehicle has been in the shop at least 3 times, 4 with today's visit. ToyotaNation forum shows that there are MANY vehicles with this issue and that Toyota Master Technicians are aware of the issues.
Corrective Action:
Almost since purchase this vehicle has emitted a shudder when driving. The loss of power has affected ability to evade when making turns, acceleration on highways, and has caused safety concerns while driving with children in the vehicle-this is a brand new vehicle purchased with approximately 7 miles on the odometer. Vehicle has been in the shop at least 3 times, 4 with today's visit. ToyotaNation forum shows that there are MANY vehicles with this issue and that Toyota Master Technicians are aware of the issues.
Additional Notes:
Almost since purchase this vehicle has emitted a shudder when driving. The loss of power has affected ability to evade when making turns, acceleration on highways, and has caused safety concerns while driving with children in the vehicle-this is a brand new vehicle purchased with approximately 7 miles on the odometer. Vehicle has been in the shop at least 3 times, 4 with today's visit. ToyotaNation forum shows that there are MANY vehicles with this issue and that Toyota Master Technicians are aware of the issues.
Mfg Campaign: 11536225
Recall Date: Aug 3, 2023
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
2023 Toyota Highlander XLE with 2.4 Turbo hesitates for an unacceptable period of time when accelerating from a stop. This could pose a huge safety risk when merging into traffic from a stop sign. The lag / hesitation is present on all eco / normal / sport drive modes. The issue has been occurring since the vehicle was purchased at 70 miles and currently has about 5200 miles. Toyota needs to look into this issue and address it as soon as possible.
Corrective Action:
2023 Toyota Highlander XLE with 2.4 Turbo hesitates for an unacceptable period of time when accelerating from a stop. This could pose a huge safety risk when merging into traffic from a stop sign. The lag / hesitation is present on all eco / normal / sport drive modes. The issue has been occurring since the vehicle was purchased at 70 miles and currently has about 5200 miles. Toyota needs to look into this issue and address it as soon as possible.
Additional Notes:
2023 Toyota Highlander XLE with 2.4 Turbo hesitates for an unacceptable period of time when accelerating from a stop. This could pose a huge safety risk when merging into traffic from a stop sign. The lag / hesitation is present on all eco / normal / sport drive modes. The issue has been occurring since the vehicle was purchased at 70 miles and currently has about 5200 miles. Toyota needs to look into this issue and address it as soon as possible.
Mfg Campaign: 11535351
Recall Date: Jul 30, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
2023 Toyota Highlander XLE with 2.4 Turbo hesitates for an unacceptable period of time when accelerating from a stop. This could pose a huge safety risk when merging into traffic from a stop sign. The lag / hesitation is present on all eco / normal / sport drive modes. The issue has been occurring since the vehicle was purchased at 70 miles and currently has about 5200 miles. Toyota needs to look into this issue and address it as soon as possible.
Corrective Action:
2023 Toyota Highlander XLE with 2.4 Turbo hesitates for an unacceptable period of time when accelerating from a stop. This could pose a huge safety risk when merging into traffic from a stop sign. The lag / hesitation is present on all eco / normal / sport drive modes. The issue has been occurring since the vehicle was purchased at 70 miles and currently has about 5200 miles. Toyota needs to look into this issue and address it as soon as possible.
Additional Notes:
2023 Toyota Highlander XLE with 2.4 Turbo hesitates for an unacceptable period of time when accelerating from a stop. This could pose a huge safety risk when merging into traffic from a stop sign. The lag / hesitation is present on all eco / normal / sport drive modes. The issue has been occurring since the vehicle was purchased at 70 miles and currently has about 5200 miles. Toyota needs to look into this issue and address it as soon as possible.
Mfg Campaign: 11535351
Recall Date: Jul 30, 2023
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2023 Toyota Highlander XLE with 2.4 Turbo hesitates for an unacceptable period of time when accelerating from a stop. This could pose a huge safety risk when merging into traffic from a stop sign. The lag / hesitation is present on all eco / normal / sport drive modes. The issue has been occurring since the vehicle was purchased at 70 miles and currently has about 5200 miles. Toyota needs to look into this issue and address it as soon as possible.
Corrective Action:
2023 Toyota Highlander XLE with 2.4 Turbo hesitates for an unacceptable period of time when accelerating from a stop. This could pose a huge safety risk when merging into traffic from a stop sign. The lag / hesitation is present on all eco / normal / sport drive modes. The issue has been occurring since the vehicle was purchased at 70 miles and currently has about 5200 miles. Toyota needs to look into this issue and address it as soon as possible.
Additional Notes:
2023 Toyota Highlander XLE with 2.4 Turbo hesitates for an unacceptable period of time when accelerating from a stop. This could pose a huge safety risk when merging into traffic from a stop sign. The lag / hesitation is present on all eco / normal / sport drive modes. The issue has been occurring since the vehicle was purchased at 70 miles and currently has about 5200 miles. Toyota needs to look into this issue and address it as soon as possible.
Mfg Campaign: 11535351
Recall Date: Jul 30, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The "turbo lag" as the dealership calls it is horrendous. Vehicle has extremely poor acceleration from a stop. It is very dangerous when pulling out into traffic as acceleration falls flat for a second or two until it eventually responds and accelerates. I try to be very cognizant of the poor performance of the vehicle, but I feel it is a matter of time until something bad happens. I took the vehicle to the dealership and was told the vehicle drives as designed. Since there are no faults, the dealership has washed their hands. Contacted Toyota HQ and open a case but was told "sorry we do not have anything to offer". The complaints are all over the internet from a simple Google search and I believe Toyota will eventually release updated software as this really negatively impacts the performance of a 50K vehicle. Right now they seem to be in a state of denial and I am really disappointed.
Corrective Action:
The "turbo lag" as the dealership calls it is horrendous. Vehicle has extremely poor acceleration from a stop. It is very dangerous when pulling out into traffic as acceleration falls flat for a second or two until it eventually responds and accelerates. I try to be very cognizant of the poor performance of the vehicle, but I feel it is a matter of time until something bad happens. I took the vehicle to the dealership and was told the vehicle drives as designed. Since there are no faults, the dealership has washed their hands. Contacted Toyota HQ and open a case but was told "sorry we do not have anything to offer". The complaints are all over the internet from a simple Google search and I believe Toyota will eventually release updated software as this really negatively impacts the performance of a 50K vehicle. Right now they seem to be in a state of denial and I am really disappointed.
Additional Notes:
The "turbo lag" as the dealership calls it is horrendous. Vehicle has extremely poor acceleration from a stop. It is very dangerous when pulling out into traffic as acceleration falls flat for a second or two until it eventually responds and accelerates. I try to be very cognizant of the poor performance of the vehicle, but I feel it is a matter of time until something bad happens. I took the vehicle to the dealership and was told the vehicle drives as designed. Since there are no faults, the dealership has washed their hands. Contacted Toyota HQ and open a case but was told "sorry we do not have anything to offer". The complaints are all over the internet from a simple Google search and I believe Toyota will eventually release updated software as this really negatively impacts the performance of a 50K vehicle. Right now they seem to be in a state of denial and I am really disappointed.
Mfg Campaign: 11535162
Recall Date: Jul 28, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Vehicle unpredictably hesitates during light to moderate acceleration in all driving modes (Sport, Normal, and Eco). This is especially dangerous when crossing in front of oncoming traffic from a stop or slow speed. Had a certified mechanic drive the car and verify the problem, but the car's systems don't report that there is a problem, so he had no answers.
Corrective Action:
Vehicle unpredictably hesitates during light to moderate acceleration in all driving modes (Sport, Normal, and Eco). This is especially dangerous when crossing in front of oncoming traffic from a stop or slow speed. Had a certified mechanic drive the car and verify the problem, but the car's systems don't report that there is a problem, so he had no answers.
Additional Notes:
Vehicle unpredictably hesitates during light to moderate acceleration in all driving modes (Sport, Normal, and Eco). This is especially dangerous when crossing in front of oncoming traffic from a stop or slow speed. Had a certified mechanic drive the car and verify the problem, but the car's systems don't report that there is a problem, so he had no answers.
Mfg Campaign: 11534843
Recall Date: Jul 27, 2023
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle unpredictably hesitates during light to moderate acceleration in all driving modes (Sport, Normal, and Eco). This is especially dangerous when crossing in front of oncoming traffic from a stop or slow speed. Had a certified mechanic drive the car and verify the problem, but the car's systems don't report that there is a problem, so he had no answers.
Corrective Action:
Vehicle unpredictably hesitates during light to moderate acceleration in all driving modes (Sport, Normal, and Eco). This is especially dangerous when crossing in front of oncoming traffic from a stop or slow speed. Had a certified mechanic drive the car and verify the problem, but the car's systems don't report that there is a problem, so he had no answers.
Additional Notes:
Vehicle unpredictably hesitates during light to moderate acceleration in all driving modes (Sport, Normal, and Eco). This is especially dangerous when crossing in front of oncoming traffic from a stop or slow speed. Had a certified mechanic drive the car and verify the problem, but the car's systems don't report that there is a problem, so he had no answers.
Mfg Campaign: 11534843
Recall Date: Jul 27, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle unpredictably hesitates during light to moderate acceleration in all driving modes (Sport, Normal, and Eco). This is especially dangerous when crossing in front of oncoming traffic from a stop or slow speed. Had a certified mechanic drive the car and verify the problem, but the car's systems don't report that there is a problem, so he had no answers.
Corrective Action:
Vehicle unpredictably hesitates during light to moderate acceleration in all driving modes (Sport, Normal, and Eco). This is especially dangerous when crossing in front of oncoming traffic from a stop or slow speed. Had a certified mechanic drive the car and verify the problem, but the car's systems don't report that there is a problem, so he had no answers.
Additional Notes:
Vehicle unpredictably hesitates during light to moderate acceleration in all driving modes (Sport, Normal, and Eco). This is especially dangerous when crossing in front of oncoming traffic from a stop or slow speed. Had a certified mechanic drive the car and verify the problem, but the car's systems don't report that there is a problem, so he had no answers.
Mfg Campaign: 11534843
Recall Date: Jul 27, 2023
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle hesitates when accelerating from a stop. Dealership Technician says he noticed the hesitation when accelerating, but since there are no DTC’s and No Data found saying that there is a malfunction
Corrective Action:
The vehicle hesitates when accelerating from a stop. Dealership Technician says he noticed the hesitation when accelerating, but since there are no DTC’s and No Data found saying that there is a malfunction
Additional Notes:
The vehicle hesitates when accelerating from a stop. Dealership Technician says he noticed the hesitation when accelerating, but since there are no DTC’s and No Data found saying that there is a malfunction
Mfg Campaign: 11534090
Recall Date: Jul 24, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury