Complaints & Recalls
Official Safety Recalls - Important!
24 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25TA02/25LA02
Recall Date: Jan 29, 2025
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24R2
Recall Date: Jul 23, 2024
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SET24A
Recall Date: Jun 18, 2024
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24R1
Recall Date: Jun 6, 2024
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB12 / 23TA12
Recall Date: Oct 26, 2023
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA08/ 23LA02
Recall Date: Jul 12, 2023
Consumer Complaints
153 ComplaintsToyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The vehicle hesitates when accelerating from a stop. Dealership Technician says he noticed the hesitation when accelerating, but since there are no DTC’s and No Data found saying that there is a malfunction
Corrective Action:
The vehicle hesitates when accelerating from a stop. Dealership Technician says he noticed the hesitation when accelerating, but since there are no DTC’s and No Data found saying that there is a malfunction
Additional Notes:
The vehicle hesitates when accelerating from a stop. Dealership Technician says he noticed the hesitation when accelerating, but since there are no DTC’s and No Data found saying that there is a malfunction
Mfg Campaign: 11534090
Recall Date: Jul 24, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle hesitates when accelerating from a stop. Dealership Technician says he noticed the hesitation when accelerating, but since there are no DTC’s and No Data found saying that there is a malfunction
Corrective Action:
The vehicle hesitates when accelerating from a stop. Dealership Technician says he noticed the hesitation when accelerating, but since there are no DTC’s and No Data found saying that there is a malfunction
Additional Notes:
The vehicle hesitates when accelerating from a stop. Dealership Technician says he noticed the hesitation when accelerating, but since there are no DTC’s and No Data found saying that there is a malfunction
Mfg Campaign: 11534090
Recall Date: Jul 24, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving from Detroit to Chicago I was in a single lane traffic due to construction. I started getting message "Engine coolant temperature high, pull over when safe to do and contact dealer". The coolant temperature needle will jump to high then go back to normal. I stopped 5 different times before I could get the car to the dealer. Only once during this ordeal the gage temperature stayed at high for couple of minutes. The Toyota dealer ran all the tests and couldn't find anything wrong other than the coolant level was a little below full. The outside temperature was 90 degrees Fahrenheit, Air conditioning was on high and speed was between 40 and 60 MPH. This Hybrid car had just gone past the 5000 miles mark when this started happening.
Corrective Action:
While driving from Detroit to Chicago I was in a single lane traffic due to construction. I started getting message "Engine coolant temperature high, pull over when safe to do and contact dealer". The coolant temperature needle will jump to high then go back to normal. I stopped 5 different times before I could get the car to the dealer. Only once during this ordeal the gage temperature stayed at high for couple of minutes. The Toyota dealer ran all the tests and couldn't find anything wrong other than the coolant level was a little below full. The outside temperature was 90 degrees Fahrenheit, Air conditioning was on high and speed was between 40 and 60 MPH. This Hybrid car had just gone past the 5000 miles mark when this started happening.
Additional Notes:
While driving from Detroit to Chicago I was in a single lane traffic due to construction. I started getting message "Engine coolant temperature high, pull over when safe to do and contact dealer". The coolant temperature needle will jump to high then go back to normal. I stopped 5 different times before I could get the car to the dealer. Only once during this ordeal the gage temperature stayed at high for couple of minutes. The Toyota dealer ran all the tests and couldn't find anything wrong other than the coolant level was a little below full. The outside temperature was 90 degrees Fahrenheit, Air conditioning was on high and speed was between 40 and 60 MPH. This Hybrid car had just gone past the 5000 miles mark when this started happening.
Mfg Campaign: 11531965
Recall Date: Jul 13, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
When I hit the gas the car doesn’t go anywhere and almost got into an accident. Turbo lag maybe or something really really wrong. This is going to cause a huge accident
Corrective Action:
When I hit the gas the car doesn’t go anywhere and almost got into an accident. Turbo lag maybe or something really really wrong. This is going to cause a huge accident
Additional Notes:
When I hit the gas the car doesn’t go anywhere and almost got into an accident. Turbo lag maybe or something really really wrong. This is going to cause a huge accident
Mfg Campaign: 11531857
Recall Date: Jul 12, 2023
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11530901
Recall Date: Jul 7, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought toyota 2023 highlander in january. But I found water damage on roof of interior. so I went to dealership service center ( Midland toyota ). and they told to me . sun roof glass angle had wrong angle. and fixed it. ater 3 monthes same problem was appeared in this morning. so I went to Jim hudson toyota to fix it. but Jim hudson toyota PIC told to me. reason is that I parked my car angled location. I asked to him again Is that reason? he told to me. yes !!! you should go. I don't believe this. I think that toyota must explain that toyota car can't be parked on angled location
Corrective Action:
I bought toyota 2023 highlander in january. But I found water damage on roof of interior. so I went to dealership service center ( Midland toyota ). and they told to me . sun roof glass angle had wrong angle. and fixed it. ater 3 monthes same problem was appeared in this morning. so I went to Jim hudson toyota to fix it. but Jim hudson toyota PIC told to me. reason is that I parked my car angled location. I asked to him again Is that reason? he told to me. yes !!! you should go. I don't believe this. I think that toyota must explain that toyota car can't be parked on angled location
Additional Notes:
I bought toyota 2023 highlander in january. But I found water damage on roof of interior. so I went to dealership service center ( Midland toyota ). and they told to me . sun roof glass angle had wrong angle. and fixed it. ater 3 monthes same problem was appeared in this morning. so I went to Jim hudson toyota to fix it. but Jim hudson toyota PIC told to me. reason is that I parked my car angled location. I asked to him again Is that reason? he told to me. yes !!! you should go. I don't believe this. I think that toyota must explain that toyota car can't be parked on angled location
Mfg Campaign: 11522920
Recall Date: May 19, 2023
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
I took delivery of the new vehicle without testing all the seatbelts. The third row passenger side seat belt is fully retracted as it should be, but it's locked in that position. It came from the dealer that way, and it cannot be used. If I hadn't noticed while testing out the seats, I might incorrectly assume that it is functioning while inviting 6 passengers into my vehicle. This could lead to somebody taking a ride without a seatbelt. Third rows of these mid-size SUV's aren't commonly used, so I imagine it could be a long time (years) before somebody notices that their seat belt doesn't work, unless they happened to check them all. I have a service appointment in 2 days at my local dealer to have the seatbelt inspected and fixed or replaced.
Corrective Action:
I took delivery of the new vehicle without testing all the seatbelts. The third row passenger side seat belt is fully retracted as it should be, but it's locked in that position. It came from the dealer that way, and it cannot be used. If I hadn't noticed while testing out the seats, I might incorrectly assume that it is functioning while inviting 6 passengers into my vehicle. This could lead to somebody taking a ride without a seatbelt. Third rows of these mid-size SUV's aren't commonly used, so I imagine it could be a long time (years) before somebody notices that their seat belt doesn't work, unless they happened to check them all. I have a service appointment in 2 days at my local dealer to have the seatbelt inspected and fixed or replaced.
Additional Notes:
I took delivery of the new vehicle without testing all the seatbelts. The third row passenger side seat belt is fully retracted as it should be, but it's locked in that position. It came from the dealer that way, and it cannot be used. If I hadn't noticed while testing out the seats, I might incorrectly assume that it is functioning while inviting 6 passengers into my vehicle. This could lead to somebody taking a ride without a seatbelt. Third rows of these mid-size SUV's aren't commonly used, so I imagine it could be a long time (years) before somebody notices that their seat belt doesn't work, unless they happened to check them all. I have a service appointment in 2 days at my local dealer to have the seatbelt inspected and fixed or replaced.
Mfg Campaign: 11520305
Recall Date: May 3, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This car when I’m driving it has a loud wind noise I went to dealer couple time but they told me that they can’t hear any noise but I have evidence and video about the noise when I’m driving 45 mph. It is still loud noise.
Corrective Action:
This car when I’m driving it has a loud wind noise I went to dealer couple time but they told me that they can’t hear any noise but I have evidence and video about the noise when I’m driving 45 mph. It is still loud noise.
Additional Notes:
This car when I’m driving it has a loud wind noise I went to dealer couple time but they told me that they can’t hear any noise but I have evidence and video about the noise when I’m driving 45 mph. It is still loud noise.
Mfg Campaign: 11517605
Recall Date: Apr 18, 2023
Toyota Motor Corporation
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
Car tire burst on interstate at normal operating speeds. Bursts throughout tire wall with large blow out on inside. No damage to tread and no other signs of damage. Tire began smoking while finding safe pull off spot. A Goodyear inspector suggested a vertical slash in tire was culprit, but slash was not on tire prior prior to being unmounted by inspector. In addition, area with slash was pinned underneath the rim while waiting on roadside assistance, as seen in attached photos. No warning (TPMS or otherwise) prior to blow out. Tire was discarded by Goodyear. Car is AWD, or a more serious wreck could have happened P235/55R20
Corrective Action:
Car tire burst on interstate at normal operating speeds. Bursts throughout tire wall with large blow out on inside. No damage to tread and no other signs of damage. Tire began smoking while finding safe pull off spot. A Goodyear inspector suggested a vertical slash in tire was culprit, but slash was not on tire prior prior to being unmounted by inspector. In addition, area with slash was pinned underneath the rim while waiting on roadside assistance, as seen in attached photos. No warning (TPMS or otherwise) prior to blow out. Tire was discarded by Goodyear. Car is AWD, or a more serious wreck could have happened P235/55R20
Additional Notes:
Car tire burst on interstate at normal operating speeds. Bursts throughout tire wall with large blow out on inside. No damage to tread and no other signs of damage. Tire began smoking while finding safe pull off spot. A Goodyear inspector suggested a vertical slash in tire was culprit, but slash was not on tire prior prior to being unmounted by inspector. In addition, area with slash was pinned underneath the rim while waiting on roadside assistance, as seen in attached photos. No warning (TPMS or otherwise) prior to blow out. Tire was discarded by Goodyear. Car is AWD, or a more serious wreck could have happened P235/55R20
Mfg Campaign: 11517377
Recall Date: Apr 17, 2023
Toyota Motor Corporation
Defect Description:
LANE DEPARTURE
Potential Consequences:
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED*DJR ******* DELETE VOQ *******
Corrective Action:
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED*DJR ******* DELETE VOQ *******
Additional Notes:
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED*DJR ******* DELETE VOQ *******
Mfg Campaign: 11511838
Recall Date: Mar 14, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED*DJR ******* DELETE VOQ *******
Corrective Action:
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED*DJR ******* DELETE VOQ *******
Additional Notes:
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED*DJR ******* DELETE VOQ *******
Mfg Campaign: 11511838
Recall Date: Mar 14, 2023
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle brakes stop working suddenly requiring lift the pedal and slam the brakes to make it work correctly. I almost have a bad accident for this problem. I did my research and learned this is a problem that Toyota need to fix. The situation was very scary.
Corrective Action:
The vehicle brakes stop working suddenly requiring lift the pedal and slam the brakes to make it work correctly. I almost have a bad accident for this problem. I did my research and learned this is a problem that Toyota need to fix. The situation was very scary.
Additional Notes:
The vehicle brakes stop working suddenly requiring lift the pedal and slam the brakes to make it work correctly. I almost have a bad accident for this problem. I did my research and learned this is a problem that Toyota need to fix. The situation was very scary.
Mfg Campaign: 11507296
Recall Date: Feb 14, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle brakes stop working suddenly requiring lift the pedal and slam the brakes to make it work correctly. I almost have a bad accident for this problem. I did my research and learned this is a problem that Toyota need to fix. The situation was very scary.
Corrective Action:
The vehicle brakes stop working suddenly requiring lift the pedal and slam the brakes to make it work correctly. I almost have a bad accident for this problem. I did my research and learned this is a problem that Toyota need to fix. The situation was very scary.
Additional Notes:
The vehicle brakes stop working suddenly requiring lift the pedal and slam the brakes to make it work correctly. I almost have a bad accident for this problem. I did my research and learned this is a problem that Toyota need to fix. The situation was very scary.
Mfg Campaign: 11507296
Recall Date: Feb 14, 2023
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