Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2018 Toyota Prius vehicles. A portion of the engine wire harness connected to the hybrid Power Control Unit (PCU), could contact the cover at this connection and wear, causing an electrical short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: J0T
Recall Date: Sep 5, 2018
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17R2
Recall Date: May 2, 2017
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016-2017 Prius vehicles manufactured August 6, 2015, to October 3, 2016. The affected vehicles are equipped with a foot-operated parking brake system that has a parking brake cable that may disengage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: G01
Recall Date: Oct 14, 2016
Consumer Complaints
124 ComplaintsToyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I had just changed from the right-hand lane to the center lane of a six-lane expressway when my vehicle lost power and i was able to move over to the right hand shoulder of the road. The accelerator pedal did not work and I just coasted to the side of the road. I noticed that a red warning saying something about RADAR flashed on the instrument panel when this happened. I turned off the vehicle and tried to restart it, but nothing happened. I then texted the person who was expecting me and explained the problem. Since I had just taken the car to the dealer for its regular 40,000 mile service four days earlier, I intended to call my dealer to ask them what to do. All of this took about 10 minutes with the engine turned off. Before doing this, I again tried to restart it. It started and I inched it forward on the shoulder of the road. Since I did not feel safe parked on the shoulder, I merged into traffic and took it to another Toyota dealer. They said that they could not look at my vehicle to diagnose what might be wrong because all their technicians were going home at 4 pm. I drove to my son's house and he suggested that I report this to you. Something similar happened to him when he was driving this same vehicle about six month ago. He was driving on a city street, did not notice any dashboard warning, and took it to this same dealer. They were not able find anything wrong. I felt I should report this since this is the second time this vehicle suddenly lost power. My incident happened when I was driving at expressway speed and could have caused a serious accident had I not been able to coast to the shoulder of the road.
Corrective Action:
I had just changed from the right-hand lane to the center lane of a six-lane expressway when my vehicle lost power and i was able to move over to the right hand shoulder of the road. The accelerator pedal did not work and I just coasted to the side of the road. I noticed that a red warning saying something about RADAR flashed on the instrument panel when this happened. I turned off the vehicle and tried to restart it, but nothing happened. I then texted the person who was expecting me and explained the problem. Since I had just taken the car to the dealer for its regular 40,000 mile service four days earlier, I intended to call my dealer to ask them what to do. All of this took about 10 minutes with the engine turned off. Before doing this, I again tried to restart it. It started and I inched it forward on the shoulder of the road. Since I did not feel safe parked on the shoulder, I merged into traffic and took it to another Toyota dealer. They said that they could not look at my vehicle to diagnose what might be wrong because all their technicians were going home at 4 pm. I drove to my son's house and he suggested that I report this to you. Something similar happened to him when he was driving this same vehicle about six month ago. He was driving on a city street, did not notice any dashboard warning, and took it to this same dealer. They were not able find anything wrong. I felt I should report this since this is the second time this vehicle suddenly lost power. My incident happened when I was driving at expressway speed and could have caused a serious accident had I not been able to coast to the shoulder of the road.
Additional Notes:
I had just changed from the right-hand lane to the center lane of a six-lane expressway when my vehicle lost power and i was able to move over to the right hand shoulder of the road. The accelerator pedal did not work and I just coasted to the side of the road. I noticed that a red warning saying something about RADAR flashed on the instrument panel when this happened. I turned off the vehicle and tried to restart it, but nothing happened. I then texted the person who was expecting me and explained the problem. Since I had just taken the car to the dealer for its regular 40,000 mile service four days earlier, I intended to call my dealer to ask them what to do. All of this took about 10 minutes with the engine turned off. Before doing this, I again tried to restart it. It started and I inched it forward on the shoulder of the road. Since I did not feel safe parked on the shoulder, I merged into traffic and took it to another Toyota dealer. They said that they could not look at my vehicle to diagnose what might be wrong because all their technicians were going home at 4 pm. I drove to my son's house and he suggested that I report this to you. Something similar happened to him when he was driving this same vehicle about six month ago. He was driving on a city street, did not notice any dashboard warning, and took it to this same dealer. They were not able find anything wrong. I felt I should report this since this is the second time this vehicle suddenly lost power. My incident happened when I was driving at expressway speed and could have caused a serious accident had I not been able to coast to the shoulder of the road.
Mfg Campaign: 11460605
Recall Date: Apr 12, 2022
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I had just changed from the right-hand lane to the center lane of a six-lane expressway when my vehicle lost power and i was able to move over to the right hand shoulder of the road. The accelerator pedal did not work and I just coasted to the side of the road. I noticed that a red warning saying something about RADAR flashed on the instrument panel when this happened. I turned off the vehicle and tried to restart it, but nothing happened. I then texted the person who was expecting me and explained the problem. Since I had just taken the car to the dealer for its regular 40,000 mile service four days earlier, I intended to call my dealer to ask them what to do. All of this took about 10 minutes with the engine turned off. Before doing this, I again tried to restart it. It started and I inched it forward on the shoulder of the road. Since I did not feel safe parked on the shoulder, I merged into traffic and took it to another Toyota dealer. They said that they could not look at my vehicle to diagnose what might be wrong because all their technicians were going home at 4 pm. I drove to my son's house and he suggested that I report this to you. Something similar happened to him when he was driving this same vehicle about six month ago. He was driving on a city street, did not notice any dashboard warning, and took it to this same dealer. They were not able find anything wrong. I felt I should report this since this is the second time this vehicle suddenly lost power. My incident happened when I was driving at expressway speed and could have caused a serious accident had I not been able to coast to the shoulder of the road.
Corrective Action:
I had just changed from the right-hand lane to the center lane of a six-lane expressway when my vehicle lost power and i was able to move over to the right hand shoulder of the road. The accelerator pedal did not work and I just coasted to the side of the road. I noticed that a red warning saying something about RADAR flashed on the instrument panel when this happened. I turned off the vehicle and tried to restart it, but nothing happened. I then texted the person who was expecting me and explained the problem. Since I had just taken the car to the dealer for its regular 40,000 mile service four days earlier, I intended to call my dealer to ask them what to do. All of this took about 10 minutes with the engine turned off. Before doing this, I again tried to restart it. It started and I inched it forward on the shoulder of the road. Since I did not feel safe parked on the shoulder, I merged into traffic and took it to another Toyota dealer. They said that they could not look at my vehicle to diagnose what might be wrong because all their technicians were going home at 4 pm. I drove to my son's house and he suggested that I report this to you. Something similar happened to him when he was driving this same vehicle about six month ago. He was driving on a city street, did not notice any dashboard warning, and took it to this same dealer. They were not able find anything wrong. I felt I should report this since this is the second time this vehicle suddenly lost power. My incident happened when I was driving at expressway speed and could have caused a serious accident had I not been able to coast to the shoulder of the road.
Additional Notes:
I had just changed from the right-hand lane to the center lane of a six-lane expressway when my vehicle lost power and i was able to move over to the right hand shoulder of the road. The accelerator pedal did not work and I just coasted to the side of the road. I noticed that a red warning saying something about RADAR flashed on the instrument panel when this happened. I turned off the vehicle and tried to restart it, but nothing happened. I then texted the person who was expecting me and explained the problem. Since I had just taken the car to the dealer for its regular 40,000 mile service four days earlier, I intended to call my dealer to ask them what to do. All of this took about 10 minutes with the engine turned off. Before doing this, I again tried to restart it. It started and I inched it forward on the shoulder of the road. Since I did not feel safe parked on the shoulder, I merged into traffic and took it to another Toyota dealer. They said that they could not look at my vehicle to diagnose what might be wrong because all their technicians were going home at 4 pm. I drove to my son's house and he suggested that I report this to you. Something similar happened to him when he was driving this same vehicle about six month ago. He was driving on a city street, did not notice any dashboard warning, and took it to this same dealer. They were not able find anything wrong. I felt I should report this since this is the second time this vehicle suddenly lost power. My incident happened when I was driving at expressway speed and could have caused a serious accident had I not been able to coast to the shoulder of the road.
Mfg Campaign: 11460605
Recall Date: Apr 12, 2022
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked from bottom to top and across while sitting and there was no evidence of a rock or chip that would cause that. Air temp was about 95 degrees. No rain, no impact, car was sitting parked and not running.
Corrective Action:
Windshield cracked from bottom to top and across while sitting and there was no evidence of a rock or chip that would cause that. Air temp was about 95 degrees. No rain, no impact, car was sitting parked and not running.
Additional Notes:
Windshield cracked from bottom to top and across while sitting and there was no evidence of a rock or chip that would cause that. Air temp was about 95 degrees. No rain, no impact, car was sitting parked and not running.
Mfg Campaign: 11423594
Recall Date: Jul 6, 2021
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
For the second time (first in 2019) I was seconds and maybe two feet from stopping the car to park when, with my foot on the brake, the car suddenly and without warning lunged forward at what seemed like full throttle. The first "crash" was in my driveway. The force was shocking and took off the front of the car. I insisted Toyota investigate and they ultimately denied any liability. After the car was allegedly repaired, I started noticing another phenomenon: every time I would slow down to brake--approaching an intersection or stop sign, etc.--the car would briefly lunge forward before the brakes engaged to stop the car. I reported this to the dealer 2-3 times and each time I was assured that this was "normal" for a hybrid transitioning from gas to electric at a lower speed. Two weeks ago, with a friend in the car, I was pulling into a parking space, foot on the brake and about to stop, when the same thing occurred: without warning, the car lunged forward, at what seemed like full throttle, and crashed into a low concrete wall. Had it been seconds later, we would have had our seatbelts off and gone into the windshield. There were injuries. FYI, I have a pretty much perfect driving record and log thousands of miles each year. I had ZERO problems with the Prius I owned prior to this one. I will never drive this car again.
Corrective Action:
For the second time (first in 2019) I was seconds and maybe two feet from stopping the car to park when, with my foot on the brake, the car suddenly and without warning lunged forward at what seemed like full throttle. The first "crash" was in my driveway. The force was shocking and took off the front of the car. I insisted Toyota investigate and they ultimately denied any liability. After the car was allegedly repaired, I started noticing another phenomenon: every time I would slow down to brake--approaching an intersection or stop sign, etc.--the car would briefly lunge forward before the brakes engaged to stop the car. I reported this to the dealer 2-3 times and each time I was assured that this was "normal" for a hybrid transitioning from gas to electric at a lower speed. Two weeks ago, with a friend in the car, I was pulling into a parking space, foot on the brake and about to stop, when the same thing occurred: without warning, the car lunged forward, at what seemed like full throttle, and crashed into a low concrete wall. Had it been seconds later, we would have had our seatbelts off and gone into the windshield. There were injuries. FYI, I have a pretty much perfect driving record and log thousands of miles each year. I had ZERO problems with the Prius I owned prior to this one. I will never drive this car again.
Additional Notes:
For the second time (first in 2019) I was seconds and maybe two feet from stopping the car to park when, with my foot on the brake, the car suddenly and without warning lunged forward at what seemed like full throttle. The first "crash" was in my driveway. The force was shocking and took off the front of the car. I insisted Toyota investigate and they ultimately denied any liability. After the car was allegedly repaired, I started noticing another phenomenon: every time I would slow down to brake--approaching an intersection or stop sign, etc.--the car would briefly lunge forward before the brakes engaged to stop the car. I reported this to the dealer 2-3 times and each time I was assured that this was "normal" for a hybrid transitioning from gas to electric at a lower speed. Two weeks ago, with a friend in the car, I was pulling into a parking space, foot on the brake and about to stop, when the same thing occurred: without warning, the car lunged forward, at what seemed like full throttle, and crashed into a low concrete wall. Had it been seconds later, we would have had our seatbelts off and gone into the windshield. There were injuries. FYI, I have a pretty much perfect driving record and log thousands of miles each year. I had ZERO problems with the Prius I owned prior to this one. I will never drive this car again.
Mfg Campaign: 11421482
Recall Date: Jun 19, 2021
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
For the second time (first in 2019) I was seconds and maybe two feet from stopping the car to park when, with my foot on the brake, the car suddenly and without warning lunged forward at what seemed like full throttle. The first "crash" was in my driveway. The force was shocking and took off the front of the car. I insisted Toyota investigate and they ultimately denied any liability. After the car was allegedly repaired, I started noticing another phenomenon: every time I would slow down to brake--approaching an intersection or stop sign, etc.--the car would briefly lunge forward before the brakes engaged to stop the car. I reported this to the dealer 2-3 times and each time I was assured that this was "normal" for a hybrid transitioning from gas to electric at a lower speed. Two weeks ago, with a friend in the car, I was pulling into a parking space, foot on the brake and about to stop, when the same thing occurred: without warning, the car lunged forward, at what seemed like full throttle, and crashed into a low concrete wall. Had it been seconds later, we would have had our seatbelts off and gone into the windshield. There were injuries. FYI, I have a pretty much perfect driving record and log thousands of miles each year. I had ZERO problems with the Prius I owned prior to this one. I will never drive this car again.
Corrective Action:
For the second time (first in 2019) I was seconds and maybe two feet from stopping the car to park when, with my foot on the brake, the car suddenly and without warning lunged forward at what seemed like full throttle. The first "crash" was in my driveway. The force was shocking and took off the front of the car. I insisted Toyota investigate and they ultimately denied any liability. After the car was allegedly repaired, I started noticing another phenomenon: every time I would slow down to brake--approaching an intersection or stop sign, etc.--the car would briefly lunge forward before the brakes engaged to stop the car. I reported this to the dealer 2-3 times and each time I was assured that this was "normal" for a hybrid transitioning from gas to electric at a lower speed. Two weeks ago, with a friend in the car, I was pulling into a parking space, foot on the brake and about to stop, when the same thing occurred: without warning, the car lunged forward, at what seemed like full throttle, and crashed into a low concrete wall. Had it been seconds later, we would have had our seatbelts off and gone into the windshield. There were injuries. FYI, I have a pretty much perfect driving record and log thousands of miles each year. I had ZERO problems with the Prius I owned prior to this one. I will never drive this car again.
Additional Notes:
For the second time (first in 2019) I was seconds and maybe two feet from stopping the car to park when, with my foot on the brake, the car suddenly and without warning lunged forward at what seemed like full throttle. The first "crash" was in my driveway. The force was shocking and took off the front of the car. I insisted Toyota investigate and they ultimately denied any liability. After the car was allegedly repaired, I started noticing another phenomenon: every time I would slow down to brake--approaching an intersection or stop sign, etc.--the car would briefly lunge forward before the brakes engaged to stop the car. I reported this to the dealer 2-3 times and each time I was assured that this was "normal" for a hybrid transitioning from gas to electric at a lower speed. Two weeks ago, with a friend in the car, I was pulling into a parking space, foot on the brake and about to stop, when the same thing occurred: without warning, the car lunged forward, at what seemed like full throttle, and crashed into a low concrete wall. Had it been seconds later, we would have had our seatbelts off and gone into the windshield. There were injuries. FYI, I have a pretty much perfect driving record and log thousands of miles each year. I had ZERO problems with the Prius I owned prior to this one. I will never drive this car again.
Mfg Campaign: 11421482
Recall Date: Jun 19, 2021
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE VEHICLE WAS RUNNING AND STOPPED AT A STOP LIGHT. WHEN ACCELERATING TO PROCEED FROM THE STOP LIGHT THE VEHICLE WOULD BARELY ACCELERATE NO MATTER HOW FAR WE PRESSED THE GAS PEDAL DOWN. THE ENGINE WAS NOT REVVING FASTER IT JUST APPEARED TO STAY IN EV MODE WITH VERY LITTLE ACCELERATION. FINALLY AFTER ABOUT 5-10 SECONDS THE CAR STARTS ACCELERATING. WE ARE VERY CONCERNED THAT IF THIS OCCURS AT A TURN ONTO A BUSY ROAD WE COULD BE IN A POSITION WHERE WE ARE STUCK IN THE MIDDLE OF ONCOMING CROSS TRAFFIC. THIS IS VERY INTERMITTENT, MAYBE ONCE OR TWICE PER SUMMER (USUALLY IN THE HOTTER TIMES OF THE YEAR). WE'VE HAD THE CAR AT THE DEALERSHIP AND BOTH TIMES THEY HAVE SAID THEY FOUND NO PROBLEM. SEARCHING ON THE INTERNET THIS SOUNDS LIKE TSB-0241-17, WHICH I HAVE SHARED WITH THE DEALER BUT BOTH TIMES THEY HAVE INDICATED THEY SEE NO SIGN OFF A PROBLEM.
Corrective Action:
THE VEHICLE WAS RUNNING AND STOPPED AT A STOP LIGHT. WHEN ACCELERATING TO PROCEED FROM THE STOP LIGHT THE VEHICLE WOULD BARELY ACCELERATE NO MATTER HOW FAR WE PRESSED THE GAS PEDAL DOWN. THE ENGINE WAS NOT REVVING FASTER IT JUST APPEARED TO STAY IN EV MODE WITH VERY LITTLE ACCELERATION. FINALLY AFTER ABOUT 5-10 SECONDS THE CAR STARTS ACCELERATING. WE ARE VERY CONCERNED THAT IF THIS OCCURS AT A TURN ONTO A BUSY ROAD WE COULD BE IN A POSITION WHERE WE ARE STUCK IN THE MIDDLE OF ONCOMING CROSS TRAFFIC. THIS IS VERY INTERMITTENT, MAYBE ONCE OR TWICE PER SUMMER (USUALLY IN THE HOTTER TIMES OF THE YEAR). WE'VE HAD THE CAR AT THE DEALERSHIP AND BOTH TIMES THEY HAVE SAID THEY FOUND NO PROBLEM. SEARCHING ON THE INTERNET THIS SOUNDS LIKE TSB-0241-17, WHICH I HAVE SHARED WITH THE DEALER BUT BOTH TIMES THEY HAVE INDICATED THEY SEE NO SIGN OFF A PROBLEM.
Additional Notes:
THE VEHICLE WAS RUNNING AND STOPPED AT A STOP LIGHT. WHEN ACCELERATING TO PROCEED FROM THE STOP LIGHT THE VEHICLE WOULD BARELY ACCELERATE NO MATTER HOW FAR WE PRESSED THE GAS PEDAL DOWN. THE ENGINE WAS NOT REVVING FASTER IT JUST APPEARED TO STAY IN EV MODE WITH VERY LITTLE ACCELERATION. FINALLY AFTER ABOUT 5-10 SECONDS THE CAR STARTS ACCELERATING. WE ARE VERY CONCERNED THAT IF THIS OCCURS AT A TURN ONTO A BUSY ROAD WE COULD BE IN A POSITION WHERE WE ARE STUCK IN THE MIDDLE OF ONCOMING CROSS TRAFFIC. THIS IS VERY INTERMITTENT, MAYBE ONCE OR TWICE PER SUMMER (USUALLY IN THE HOTTER TIMES OF THE YEAR). WE'VE HAD THE CAR AT THE DEALERSHIP AND BOTH TIMES THEY HAVE SAID THEY FOUND NO PROBLEM. SEARCHING ON THE INTERNET THIS SOUNDS LIKE TSB-0241-17, WHICH I HAVE SHARED WITH THE DEALER BUT BOTH TIMES THEY HAVE INDICATED THEY SEE NO SIGN OFF A PROBLEM.
Mfg Campaign: 11415656
Recall Date: May 8, 2021
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY WINDSHIELD CRACKED FOR NO REASON, WHILE IT WAS PARKED. THIS IS THE SECOND CRACK I GOTTEN ON MY WINDSHIELD FROM OWNING IT FOR 2 YEARS. THIS IS HIGHLY UNUSUAL, I DON'T DRIVE MY CAR VERY FAR, AND IT HAPPENED WHILE IT WAS PARKED.
Corrective Action:
MY WINDSHIELD CRACKED FOR NO REASON, WHILE IT WAS PARKED. THIS IS THE SECOND CRACK I GOTTEN ON MY WINDSHIELD FROM OWNING IT FOR 2 YEARS. THIS IS HIGHLY UNUSUAL, I DON'T DRIVE MY CAR VERY FAR, AND IT HAPPENED WHILE IT WAS PARKED.
Additional Notes:
MY WINDSHIELD CRACKED FOR NO REASON, WHILE IT WAS PARKED. THIS IS THE SECOND CRACK I GOTTEN ON MY WINDSHIELD FROM OWNING IT FOR 2 YEARS. THIS IS HIGHLY UNUSUAL, I DON'T DRIVE MY CAR VERY FAR, AND IT HAPPENED WHILE IT WAS PARKED.
Mfg Campaign: 11406529
Recall Date: Apr 5, 2021
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY 2 YEAR CHECK UP W/14,932 MILES I WAS ADVISED MY FRONT ROTORS NEED TO BE REPLACED DUE TO POOR PAD CONTACT AND REAR ROTORS ARE GROOVED HEAVILY AND NEED TO BE REPLACED AS WELL. I WAS SHOCKED. I DID NOT HAVE REPLACED . MECHANIC SAID WILL NOT PASS INSPECTION. IS THERE A RECALL? WHAT IS GOING ON W/TOYOTA PRIUS BRAKES. AM AFRAID TO DRIVE CAR AND CAN'T AFFORD TO REPLACE ROTORS EVERY 15,000 MILES.
Corrective Action:
MY 2 YEAR CHECK UP W/14,932 MILES I WAS ADVISED MY FRONT ROTORS NEED TO BE REPLACED DUE TO POOR PAD CONTACT AND REAR ROTORS ARE GROOVED HEAVILY AND NEED TO BE REPLACED AS WELL. I WAS SHOCKED. I DID NOT HAVE REPLACED . MECHANIC SAID WILL NOT PASS INSPECTION. IS THERE A RECALL? WHAT IS GOING ON W/TOYOTA PRIUS BRAKES. AM AFRAID TO DRIVE CAR AND CAN'T AFFORD TO REPLACE ROTORS EVERY 15,000 MILES.
Additional Notes:
MY 2 YEAR CHECK UP W/14,932 MILES I WAS ADVISED MY FRONT ROTORS NEED TO BE REPLACED DUE TO POOR PAD CONTACT AND REAR ROTORS ARE GROOVED HEAVILY AND NEED TO BE REPLACED AS WELL. I WAS SHOCKED. I DID NOT HAVE REPLACED . MECHANIC SAID WILL NOT PASS INSPECTION. IS THERE A RECALL? WHAT IS GOING ON W/TOYOTA PRIUS BRAKES. AM AFRAID TO DRIVE CAR AND CAN'T AFFORD TO REPLACE ROTORS EVERY 15,000 MILES.
Mfg Campaign: 11364676
Recall Date: Oct 16, 2020
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
EVEN THOUGH THIS VEHICLE HAS NOTHING TO DO WITH THIS CASE, I CONSIDER THAT IT IS VERY RELEVANT THAT I EXPRESS MY CONCERNS WITH THIS VEHICLE DUE TO THE FACT THAT I TRADED IN MY 2015 TOYOTA PRIUS FOR A VEHICLE THAT PROVIDED AN UNSAFE DRIVING EXPERIENCE TO MY FAMILY WHICH WAS THE 2017 TOYOTA PRIUS WITH VIN NUMBER [XXX] AFTER TAKING IT TO THREE DIFFERENT TOYOTA DEALERSHIPS TO BE EVALUATED BY TWO DIFFERENT TOYOTA FIELD INSPECTORS FROM TOYOTA HEADQUARTERS, TOYOTA MOTOR VEHICLES MADE THE CHOICE NOT TO LISTEN TO OUR CONCERNS AND REJECTED TO TAKE RESPONSIBILITY PROVIDING ME A SAFETY HAZARD PRODUCT IN ORDER TO AVOID LEMON LAW AND/OR MAKE ME AWARE OF THE HIGH LEVELS OF EMF THAT THE VEHICLE HAD. ON APRIL 18 2019, WE NEVER WERE TOLD BY THE SECOND FIELD INSPECTOR SENT BY TOYOTA HEADQUARTERS THE RESULTS OF HIS FINDINGS. BIG TWO TOYOTA TOOK ADVANTAGE OF THE SITUATION AND CONVINCED US TO TRADE IN THIS VEHICLE FOR A NEW 2019 TOYOTA SIENNA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
EVEN THOUGH THIS VEHICLE HAS NOTHING TO DO WITH THIS CASE, I CONSIDER THAT IT IS VERY RELEVANT THAT I EXPRESS MY CONCERNS WITH THIS VEHICLE DUE TO THE FACT THAT I TRADED IN MY 2015 TOYOTA PRIUS FOR A VEHICLE THAT PROVIDED AN UNSAFE DRIVING EXPERIENCE TO MY FAMILY WHICH WAS THE 2017 TOYOTA PRIUS WITH VIN NUMBER [XXX] AFTER TAKING IT TO THREE DIFFERENT TOYOTA DEALERSHIPS TO BE EVALUATED BY TWO DIFFERENT TOYOTA FIELD INSPECTORS FROM TOYOTA HEADQUARTERS, TOYOTA MOTOR VEHICLES MADE THE CHOICE NOT TO LISTEN TO OUR CONCERNS AND REJECTED TO TAKE RESPONSIBILITY PROVIDING ME A SAFETY HAZARD PRODUCT IN ORDER TO AVOID LEMON LAW AND/OR MAKE ME AWARE OF THE HIGH LEVELS OF EMF THAT THE VEHICLE HAD. ON APRIL 18 2019, WE NEVER WERE TOLD BY THE SECOND FIELD INSPECTOR SENT BY TOYOTA HEADQUARTERS THE RESULTS OF HIS FINDINGS. BIG TWO TOYOTA TOOK ADVANTAGE OF THE SITUATION AND CONVINCED US TO TRADE IN THIS VEHICLE FOR A NEW 2019 TOYOTA SIENNA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
EVEN THOUGH THIS VEHICLE HAS NOTHING TO DO WITH THIS CASE, I CONSIDER THAT IT IS VERY RELEVANT THAT I EXPRESS MY CONCERNS WITH THIS VEHICLE DUE TO THE FACT THAT I TRADED IN MY 2015 TOYOTA PRIUS FOR A VEHICLE THAT PROVIDED AN UNSAFE DRIVING EXPERIENCE TO MY FAMILY WHICH WAS THE 2017 TOYOTA PRIUS WITH VIN NUMBER [XXX] AFTER TAKING IT TO THREE DIFFERENT TOYOTA DEALERSHIPS TO BE EVALUATED BY TWO DIFFERENT TOYOTA FIELD INSPECTORS FROM TOYOTA HEADQUARTERS, TOYOTA MOTOR VEHICLES MADE THE CHOICE NOT TO LISTEN TO OUR CONCERNS AND REJECTED TO TAKE RESPONSIBILITY PROVIDING ME A SAFETY HAZARD PRODUCT IN ORDER TO AVOID LEMON LAW AND/OR MAKE ME AWARE OF THE HIGH LEVELS OF EMF THAT THE VEHICLE HAD. ON APRIL 18 2019, WE NEVER WERE TOLD BY THE SECOND FIELD INSPECTOR SENT BY TOYOTA HEADQUARTERS THE RESULTS OF HIS FINDINGS. BIG TWO TOYOTA TOOK ADVANTAGE OF THE SITUATION AND CONVINCED US TO TRADE IN THIS VEHICLE FOR A NEW 2019 TOYOTA SIENNA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11319903
Recall Date: Apr 1, 2020
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
EVEN THOUGH THIS VEHICLE HAS NOTHING TO DO WITH THIS CASE, I CONSIDER THAT IT IS VERY RELEVANT THAT I EXPRESS MY CONCERNS WITH THIS VEHICLE DUE TO THE FACT THAT I TRADED IN MY 2015 TOYOTA PRIUS FOR A VEHICLE THAT PROVIDED AN UNSAFE DRIVING EXPERIENCE TO MY FAMILY WHICH WAS THE 2017 TOYOTA PRIUS WITH VIN NUMBER [XXX] AFTER TAKING IT TO THREE DIFFERENT TOYOTA DEALERSHIPS TO BE EVALUATED BY TWO DIFFERENT TOYOTA FIELD INSPECTORS FROM TOYOTA HEADQUARTERS, TOYOTA MOTOR VEHICLES MADE THE CHOICE NOT TO LISTEN TO OUR CONCERNS AND REJECTED TO TAKE RESPONSIBILITY PROVIDING ME A SAFETY HAZARD PRODUCT IN ORDER TO AVOID LEMON LAW AND/OR MAKE ME AWARE OF THE HIGH LEVELS OF EMF THAT THE VEHICLE HAD. ON APRIL 18 2019, WE NEVER WERE TOLD BY THE SECOND FIELD INSPECTOR SENT BY TOYOTA HEADQUARTERS THE RESULTS OF HIS FINDINGS. BIG TWO TOYOTA TOOK ADVANTAGE OF THE SITUATION AND CONVINCED US TO TRADE IN THIS VEHICLE FOR A NEW 2019 TOYOTA SIENNA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
EVEN THOUGH THIS VEHICLE HAS NOTHING TO DO WITH THIS CASE, I CONSIDER THAT IT IS VERY RELEVANT THAT I EXPRESS MY CONCERNS WITH THIS VEHICLE DUE TO THE FACT THAT I TRADED IN MY 2015 TOYOTA PRIUS FOR A VEHICLE THAT PROVIDED AN UNSAFE DRIVING EXPERIENCE TO MY FAMILY WHICH WAS THE 2017 TOYOTA PRIUS WITH VIN NUMBER [XXX] AFTER TAKING IT TO THREE DIFFERENT TOYOTA DEALERSHIPS TO BE EVALUATED BY TWO DIFFERENT TOYOTA FIELD INSPECTORS FROM TOYOTA HEADQUARTERS, TOYOTA MOTOR VEHICLES MADE THE CHOICE NOT TO LISTEN TO OUR CONCERNS AND REJECTED TO TAKE RESPONSIBILITY PROVIDING ME A SAFETY HAZARD PRODUCT IN ORDER TO AVOID LEMON LAW AND/OR MAKE ME AWARE OF THE HIGH LEVELS OF EMF THAT THE VEHICLE HAD. ON APRIL 18 2019, WE NEVER WERE TOLD BY THE SECOND FIELD INSPECTOR SENT BY TOYOTA HEADQUARTERS THE RESULTS OF HIS FINDINGS. BIG TWO TOYOTA TOOK ADVANTAGE OF THE SITUATION AND CONVINCED US TO TRADE IN THIS VEHICLE FOR A NEW 2019 TOYOTA SIENNA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
EVEN THOUGH THIS VEHICLE HAS NOTHING TO DO WITH THIS CASE, I CONSIDER THAT IT IS VERY RELEVANT THAT I EXPRESS MY CONCERNS WITH THIS VEHICLE DUE TO THE FACT THAT I TRADED IN MY 2015 TOYOTA PRIUS FOR A VEHICLE THAT PROVIDED AN UNSAFE DRIVING EXPERIENCE TO MY FAMILY WHICH WAS THE 2017 TOYOTA PRIUS WITH VIN NUMBER [XXX] AFTER TAKING IT TO THREE DIFFERENT TOYOTA DEALERSHIPS TO BE EVALUATED BY TWO DIFFERENT TOYOTA FIELD INSPECTORS FROM TOYOTA HEADQUARTERS, TOYOTA MOTOR VEHICLES MADE THE CHOICE NOT TO LISTEN TO OUR CONCERNS AND REJECTED TO TAKE RESPONSIBILITY PROVIDING ME A SAFETY HAZARD PRODUCT IN ORDER TO AVOID LEMON LAW AND/OR MAKE ME AWARE OF THE HIGH LEVELS OF EMF THAT THE VEHICLE HAD. ON APRIL 18 2019, WE NEVER WERE TOLD BY THE SECOND FIELD INSPECTOR SENT BY TOYOTA HEADQUARTERS THE RESULTS OF HIS FINDINGS. BIG TWO TOYOTA TOOK ADVANTAGE OF THE SITUATION AND CONVINCED US TO TRADE IN THIS VEHICLE FOR A NEW 2019 TOYOTA SIENNA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11319903
Recall Date: Apr 1, 2020
Toyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
EVEN THOUGH THIS VEHICLE HAS NOTHING TO DO WITH THIS CASE, I CONSIDER THAT IT IS VERY RELEVANT THAT I EXPRESS MY CONCERNS WITH THIS VEHICLE DUE TO THE FACT THAT I TRADED IN MY 2015 TOYOTA PRIUS FOR A VEHICLE THAT PROVIDED AN UNSAFE DRIVING EXPERIENCE TO MY FAMILY WHICH WAS THE 2017 TOYOTA PRIUS WITH VIN NUMBER [XXX] AFTER TAKING IT TO THREE DIFFERENT TOYOTA DEALERSHIPS TO BE EVALUATED BY TWO DIFFERENT TOYOTA FIELD INSPECTORS FROM TOYOTA HEADQUARTERS, TOYOTA MOTOR VEHICLES MADE THE CHOICE NOT TO LISTEN TO OUR CONCERNS AND REJECTED TO TAKE RESPONSIBILITY PROVIDING ME A SAFETY HAZARD PRODUCT IN ORDER TO AVOID LEMON LAW AND/OR MAKE ME AWARE OF THE HIGH LEVELS OF EMF THAT THE VEHICLE HAD. ON APRIL 18 2019, WE NEVER WERE TOLD BY THE SECOND FIELD INSPECTOR SENT BY TOYOTA HEADQUARTERS THE RESULTS OF HIS FINDINGS. BIG TWO TOYOTA TOOK ADVANTAGE OF THE SITUATION AND CONVINCED US TO TRADE IN THIS VEHICLE FOR A NEW 2019 TOYOTA SIENNA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
EVEN THOUGH THIS VEHICLE HAS NOTHING TO DO WITH THIS CASE, I CONSIDER THAT IT IS VERY RELEVANT THAT I EXPRESS MY CONCERNS WITH THIS VEHICLE DUE TO THE FACT THAT I TRADED IN MY 2015 TOYOTA PRIUS FOR A VEHICLE THAT PROVIDED AN UNSAFE DRIVING EXPERIENCE TO MY FAMILY WHICH WAS THE 2017 TOYOTA PRIUS WITH VIN NUMBER [XXX] AFTER TAKING IT TO THREE DIFFERENT TOYOTA DEALERSHIPS TO BE EVALUATED BY TWO DIFFERENT TOYOTA FIELD INSPECTORS FROM TOYOTA HEADQUARTERS, TOYOTA MOTOR VEHICLES MADE THE CHOICE NOT TO LISTEN TO OUR CONCERNS AND REJECTED TO TAKE RESPONSIBILITY PROVIDING ME A SAFETY HAZARD PRODUCT IN ORDER TO AVOID LEMON LAW AND/OR MAKE ME AWARE OF THE HIGH LEVELS OF EMF THAT THE VEHICLE HAD. ON APRIL 18 2019, WE NEVER WERE TOLD BY THE SECOND FIELD INSPECTOR SENT BY TOYOTA HEADQUARTERS THE RESULTS OF HIS FINDINGS. BIG TWO TOYOTA TOOK ADVANTAGE OF THE SITUATION AND CONVINCED US TO TRADE IN THIS VEHICLE FOR A NEW 2019 TOYOTA SIENNA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
EVEN THOUGH THIS VEHICLE HAS NOTHING TO DO WITH THIS CASE, I CONSIDER THAT IT IS VERY RELEVANT THAT I EXPRESS MY CONCERNS WITH THIS VEHICLE DUE TO THE FACT THAT I TRADED IN MY 2015 TOYOTA PRIUS FOR A VEHICLE THAT PROVIDED AN UNSAFE DRIVING EXPERIENCE TO MY FAMILY WHICH WAS THE 2017 TOYOTA PRIUS WITH VIN NUMBER [XXX] AFTER TAKING IT TO THREE DIFFERENT TOYOTA DEALERSHIPS TO BE EVALUATED BY TWO DIFFERENT TOYOTA FIELD INSPECTORS FROM TOYOTA HEADQUARTERS, TOYOTA MOTOR VEHICLES MADE THE CHOICE NOT TO LISTEN TO OUR CONCERNS AND REJECTED TO TAKE RESPONSIBILITY PROVIDING ME A SAFETY HAZARD PRODUCT IN ORDER TO AVOID LEMON LAW AND/OR MAKE ME AWARE OF THE HIGH LEVELS OF EMF THAT THE VEHICLE HAD. ON APRIL 18 2019, WE NEVER WERE TOLD BY THE SECOND FIELD INSPECTOR SENT BY TOYOTA HEADQUARTERS THE RESULTS OF HIS FINDINGS. BIG TWO TOYOTA TOOK ADVANTAGE OF THE SITUATION AND CONVINCED US TO TRADE IN THIS VEHICLE FOR A NEW 2019 TOYOTA SIENNA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11319903
Recall Date: Apr 1, 2020
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
THE COVERING ON THE STEERING WHEEL AT THE HAND LOCATIONS HAS EXCESSIVE WEAR AND THE PLASTIC IS ROUGH ON SKIN. THE MANUFACTURE WILL NOT WARRANTY THE STEERING WHEEL COVER BECAUSE OF BEING OUT OF WARRANTY I DO NOT FEEL THAT A STEERING WHEEL COVER SHOULD WEAR OFF IN LESS THAN TWO YEARS REGARDLESS OF MILEAGE WHICH IS CURRENTLY AT 139000 MILES.
Corrective Action:
THE COVERING ON THE STEERING WHEEL AT THE HAND LOCATIONS HAS EXCESSIVE WEAR AND THE PLASTIC IS ROUGH ON SKIN. THE MANUFACTURE WILL NOT WARRANTY THE STEERING WHEEL COVER BECAUSE OF BEING OUT OF WARRANTY I DO NOT FEEL THAT A STEERING WHEEL COVER SHOULD WEAR OFF IN LESS THAN TWO YEARS REGARDLESS OF MILEAGE WHICH IS CURRENTLY AT 139000 MILES.
Additional Notes:
THE COVERING ON THE STEERING WHEEL AT THE HAND LOCATIONS HAS EXCESSIVE WEAR AND THE PLASTIC IS ROUGH ON SKIN. THE MANUFACTURE WILL NOT WARRANTY THE STEERING WHEEL COVER BECAUSE OF BEING OUT OF WARRANTY I DO NOT FEEL THAT A STEERING WHEEL COVER SHOULD WEAR OFF IN LESS THAN TWO YEARS REGARDLESS OF MILEAGE WHICH IS CURRENTLY AT 139000 MILES.
Mfg Campaign: 11307284
Recall Date: Feb 5, 2020
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT APPROXIMATELY 19 MPH AND APPROACHING A TRAFFIC LIGHT, THE BRAKE PEDAL WAS DEPRESSED AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE FAILED TO STOP AND THE VEHICLE CRASHED INTO THE VEHICLE IN FRONT. A POLICE REPORT WAS NOT FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE MILLENIUM TOYOTA, 257 N FRANKLIN ST, HEMPSTEAD, NY 11550, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND AN INSPECTOR WAS SENT OUT TO RETRIEVE INFORMATION FROM THE VEHICLE DATA RECORDER. THE CONCLUSION WAS DRIVER ERROR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT APPROXIMATELY 19 MPH AND APPROACHING A TRAFFIC LIGHT, THE BRAKE PEDAL WAS DEPRESSED AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE FAILED TO STOP AND THE VEHICLE CRASHED INTO THE VEHICLE IN FRONT. A POLICE REPORT WAS NOT FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE MILLENIUM TOYOTA, 257 N FRANKLIN ST, HEMPSTEAD, NY 11550, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND AN INSPECTOR WAS SENT OUT TO RETRIEVE INFORMATION FROM THE VEHICLE DATA RECORDER. THE CONCLUSION WAS DRIVER ERROR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT APPROXIMATELY 19 MPH AND APPROACHING A TRAFFIC LIGHT, THE BRAKE PEDAL WAS DEPRESSED AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE FAILED TO STOP AND THE VEHICLE CRASHED INTO THE VEHICLE IN FRONT. A POLICE REPORT WAS NOT FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE MILLENIUM TOYOTA, 257 N FRANKLIN ST, HEMPSTEAD, NY 11550, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND AN INSPECTOR WAS SENT OUT TO RETRIEVE INFORMATION FROM THE VEHICLE DATA RECORDER. THE CONCLUSION WAS DRIVER ERROR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Mfg Campaign: 11302237
Recall Date: Jan 27, 2020
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LONGO TOYOTA (3534 N PECK RD, EL MONTE, CA 91731, (855) 415-6497), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 25,825. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LONGO TOYOTA (3534 N PECK RD, EL MONTE, CA 91731, (855) 415-6497), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 25,825. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LONGO TOYOTA (3534 N PECK RD, EL MONTE, CA 91731, (855) 415-6497), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 25,825. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11287988
Recall Date: Dec 9, 2019
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE TRAVELING APPROXIMATELY 20 MPH AND ATTEMPTING TO TURN, THE STEERING ABILITY BECAME VERY DIFFICULT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DMARK TOYOTA (15933 N IDAHOCENTER BLVD, NAMPA, ID 83687) WHERE IT WAS DETERMINED THAT A SENSOR ON THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE TRAVELING APPROXIMATELY 20 MPH AND ATTEMPTING TO TURN, THE STEERING ABILITY BECAME VERY DIFFICULT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DMARK TOYOTA (15933 N IDAHOCENTER BLVD, NAMPA, ID 83687) WHERE IT WAS DETERMINED THAT A SENSOR ON THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE TRAVELING APPROXIMATELY 20 MPH AND ATTEMPTING TO TURN, THE STEERING ABILITY BECAME VERY DIFFICULT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DMARK TOYOTA (15933 N IDAHOCENTER BLVD, NAMPA, ID 83687) WHERE IT WAS DETERMINED THAT A SENSOR ON THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Mfg Campaign: 11282169
Recall Date: Nov 25, 2019
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAD AN SUA (SUDDEN UNINTENDED ACCELERATION). I DROVE UP AN INCLINE INTO THE "DRIVEWAY" OF THE HOLIDAY IN IN DOWNTOWN SAN DIEGO, PULLED UP INTO A SMALL CIRCULAR AREA/DRIVEWAY WHERE YOU CAN REGISTER FOR YOUR ROOM OR PICK UP OR DROP OFF PEOPLE. MY FOOT WAS ON THE BRAKE, I WAS STOPPING THE CAR TO PICK UP MY DAUGHTER AND HER BOYFRIEND. AND THE CAR TOOK OFF ON IT'S OWN. I TRIED DESPERATELY TO USE THE BRAKES, BUT THEY WOULDN'T WORK, SO I KEPT DRIVING AROUND THE CIRCULAR DRIVEWAY TO KEEP CONTROL OF THE CAR WHILE I KEPT TRYING TO STOP THE CAR TO NO AVAIL. THE CAR KEPT ACCELERATING AND SCREECHING AROUND THE DRIVEWAY AND THEN I FINALLY LOST CONTROL AND THE CAR HIT A WALL TO MY RIGHT, THEN MOVED A BIT FORWARD AND BUMPED INTO A CURB ON THE LEFT AND FINALLY STOPPED.MY OTHER DAUGHTER WAS IN THE PASSENGER SEAT.WE WERE BOTH TERRIFIED! I CONTACTED TOYOTA AND FROM THE TIME OF THE ACCIDENT (10/28/19) TO THE TIME I WAS ABLE TO TALK WITH A PERSON IN THEIR CLAIMS DEPT OR RATHER RECEIVE AN EMAIL RESPONSE, IT WAS 64 DAYS LATER (10/31/19). AND THAT IS ONLY BECAUSE I CALLED THEM. I TALKED TO SEVERAL CASE MANAGERS ON DIFFERENT DAYS WHO SEEMED UNHELPFUL UNTIL FINALLY ONE OF THEM GOT IN TOUCH WITH THE CLAIMS DEPARTMENT AND TOLD ME THEY WOULD CALL ME. TOYOTA WILL NOT TAKE ANY RESPONSIBILITY FOR THIS AND I AM REALLY UPSET THAT NOW I WILL HAVE AN ACCIDENT ON MY RECORD AND MY INSURANCE WILL INCREASE SIGNIFICANTLY FOR SOMETHING THAT ISN'T EVEN MY FAULT! I AM AN EXCELLENT DRIVER AND HAVE NEVER HAD AN ACCIDENT THAT WAS MY FAULT. I WAS ALERT AND COHERENT AS WAS OBVIOUS TO ALL OF THE PEOPLE I SPOKE TO DIRECTLY AFTER THE ACCIDENT. MY DAUGHTER, IN THE PASSENGER SEAT, WITNESSED ALL OF MY ATTEMPTS TO USE THE BRAKES TO STOP THE CAR.
Corrective Action:
I HAD AN SUA (SUDDEN UNINTENDED ACCELERATION). I DROVE UP AN INCLINE INTO THE "DRIVEWAY" OF THE HOLIDAY IN IN DOWNTOWN SAN DIEGO, PULLED UP INTO A SMALL CIRCULAR AREA/DRIVEWAY WHERE YOU CAN REGISTER FOR YOUR ROOM OR PICK UP OR DROP OFF PEOPLE. MY FOOT WAS ON THE BRAKE, I WAS STOPPING THE CAR TO PICK UP MY DAUGHTER AND HER BOYFRIEND. AND THE CAR TOOK OFF ON IT'S OWN. I TRIED DESPERATELY TO USE THE BRAKES, BUT THEY WOULDN'T WORK, SO I KEPT DRIVING AROUND THE CIRCULAR DRIVEWAY TO KEEP CONTROL OF THE CAR WHILE I KEPT TRYING TO STOP THE CAR TO NO AVAIL. THE CAR KEPT ACCELERATING AND SCREECHING AROUND THE DRIVEWAY AND THEN I FINALLY LOST CONTROL AND THE CAR HIT A WALL TO MY RIGHT, THEN MOVED A BIT FORWARD AND BUMPED INTO A CURB ON THE LEFT AND FINALLY STOPPED.MY OTHER DAUGHTER WAS IN THE PASSENGER SEAT.WE WERE BOTH TERRIFIED! I CONTACTED TOYOTA AND FROM THE TIME OF THE ACCIDENT (10/28/19) TO THE TIME I WAS ABLE TO TALK WITH A PERSON IN THEIR CLAIMS DEPT OR RATHER RECEIVE AN EMAIL RESPONSE, IT WAS 64 DAYS LATER (10/31/19). AND THAT IS ONLY BECAUSE I CALLED THEM. I TALKED TO SEVERAL CASE MANAGERS ON DIFFERENT DAYS WHO SEEMED UNHELPFUL UNTIL FINALLY ONE OF THEM GOT IN TOUCH WITH THE CLAIMS DEPARTMENT AND TOLD ME THEY WOULD CALL ME. TOYOTA WILL NOT TAKE ANY RESPONSIBILITY FOR THIS AND I AM REALLY UPSET THAT NOW I WILL HAVE AN ACCIDENT ON MY RECORD AND MY INSURANCE WILL INCREASE SIGNIFICANTLY FOR SOMETHING THAT ISN'T EVEN MY FAULT! I AM AN EXCELLENT DRIVER AND HAVE NEVER HAD AN ACCIDENT THAT WAS MY FAULT. I WAS ALERT AND COHERENT AS WAS OBVIOUS TO ALL OF THE PEOPLE I SPOKE TO DIRECTLY AFTER THE ACCIDENT. MY DAUGHTER, IN THE PASSENGER SEAT, WITNESSED ALL OF MY ATTEMPTS TO USE THE BRAKES TO STOP THE CAR.
Additional Notes:
I HAD AN SUA (SUDDEN UNINTENDED ACCELERATION). I DROVE UP AN INCLINE INTO THE "DRIVEWAY" OF THE HOLIDAY IN IN DOWNTOWN SAN DIEGO, PULLED UP INTO A SMALL CIRCULAR AREA/DRIVEWAY WHERE YOU CAN REGISTER FOR YOUR ROOM OR PICK UP OR DROP OFF PEOPLE. MY FOOT WAS ON THE BRAKE, I WAS STOPPING THE CAR TO PICK UP MY DAUGHTER AND HER BOYFRIEND. AND THE CAR TOOK OFF ON IT'S OWN. I TRIED DESPERATELY TO USE THE BRAKES, BUT THEY WOULDN'T WORK, SO I KEPT DRIVING AROUND THE CIRCULAR DRIVEWAY TO KEEP CONTROL OF THE CAR WHILE I KEPT TRYING TO STOP THE CAR TO NO AVAIL. THE CAR KEPT ACCELERATING AND SCREECHING AROUND THE DRIVEWAY AND THEN I FINALLY LOST CONTROL AND THE CAR HIT A WALL TO MY RIGHT, THEN MOVED A BIT FORWARD AND BUMPED INTO A CURB ON THE LEFT AND FINALLY STOPPED.MY OTHER DAUGHTER WAS IN THE PASSENGER SEAT.WE WERE BOTH TERRIFIED! I CONTACTED TOYOTA AND FROM THE TIME OF THE ACCIDENT (10/28/19) TO THE TIME I WAS ABLE TO TALK WITH A PERSON IN THEIR CLAIMS DEPT OR RATHER RECEIVE AN EMAIL RESPONSE, IT WAS 64 DAYS LATER (10/31/19). AND THAT IS ONLY BECAUSE I CALLED THEM. I TALKED TO SEVERAL CASE MANAGERS ON DIFFERENT DAYS WHO SEEMED UNHELPFUL UNTIL FINALLY ONE OF THEM GOT IN TOUCH WITH THE CLAIMS DEPARTMENT AND TOLD ME THEY WOULD CALL ME. TOYOTA WILL NOT TAKE ANY RESPONSIBILITY FOR THIS AND I AM REALLY UPSET THAT NOW I WILL HAVE AN ACCIDENT ON MY RECORD AND MY INSURANCE WILL INCREASE SIGNIFICANTLY FOR SOMETHING THAT ISN'T EVEN MY FAULT! I AM AN EXCELLENT DRIVER AND HAVE NEVER HAD AN ACCIDENT THAT WAS MY FAULT. I WAS ALERT AND COHERENT AS WAS OBVIOUS TO ALL OF THE PEOPLE I SPOKE TO DIRECTLY AFTER THE ACCIDENT. MY DAUGHTER, IN THE PASSENGER SEAT, WITNESSED ALL OF MY ATTEMPTS TO USE THE BRAKES TO STOP THE CAR.
Mfg Campaign: 11279629
Recall Date: Nov 12, 2019
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I HAD AN SUA (SUDDEN UNINTENDED ACCELERATION). I DROVE UP AN INCLINE INTO THE "DRIVEWAY" OF THE HOLIDAY IN IN DOWNTOWN SAN DIEGO, PULLED UP INTO A SMALL CIRCULAR AREA/DRIVEWAY WHERE YOU CAN REGISTER FOR YOUR ROOM OR PICK UP OR DROP OFF PEOPLE. MY FOOT WAS ON THE BRAKE, I WAS STOPPING THE CAR TO PICK UP MY DAUGHTER AND HER BOYFRIEND. AND THE CAR TOOK OFF ON IT'S OWN. I TRIED DESPERATELY TO USE THE BRAKES, BUT THEY WOULDN'T WORK, SO I KEPT DRIVING AROUND THE CIRCULAR DRIVEWAY TO KEEP CONTROL OF THE CAR WHILE I KEPT TRYING TO STOP THE CAR TO NO AVAIL. THE CAR KEPT ACCELERATING AND SCREECHING AROUND THE DRIVEWAY AND THEN I FINALLY LOST CONTROL AND THE CAR HIT A WALL TO MY RIGHT, THEN MOVED A BIT FORWARD AND BUMPED INTO A CURB ON THE LEFT AND FINALLY STOPPED.MY OTHER DAUGHTER WAS IN THE PASSENGER SEAT.WE WERE BOTH TERRIFIED! I CONTACTED TOYOTA AND FROM THE TIME OF THE ACCIDENT (10/28/19) TO THE TIME I WAS ABLE TO TALK WITH A PERSON IN THEIR CLAIMS DEPT OR RATHER RECEIVE AN EMAIL RESPONSE, IT WAS 64 DAYS LATER (10/31/19). AND THAT IS ONLY BECAUSE I CALLED THEM. I TALKED TO SEVERAL CASE MANAGERS ON DIFFERENT DAYS WHO SEEMED UNHELPFUL UNTIL FINALLY ONE OF THEM GOT IN TOUCH WITH THE CLAIMS DEPARTMENT AND TOLD ME THEY WOULD CALL ME. TOYOTA WILL NOT TAKE ANY RESPONSIBILITY FOR THIS AND I AM REALLY UPSET THAT NOW I WILL HAVE AN ACCIDENT ON MY RECORD AND MY INSURANCE WILL INCREASE SIGNIFICANTLY FOR SOMETHING THAT ISN'T EVEN MY FAULT! I AM AN EXCELLENT DRIVER AND HAVE NEVER HAD AN ACCIDENT THAT WAS MY FAULT. I WAS ALERT AND COHERENT AS WAS OBVIOUS TO ALL OF THE PEOPLE I SPOKE TO DIRECTLY AFTER THE ACCIDENT. MY DAUGHTER, IN THE PASSENGER SEAT, WITNESSED ALL OF MY ATTEMPTS TO USE THE BRAKES TO STOP THE CAR.
Corrective Action:
I HAD AN SUA (SUDDEN UNINTENDED ACCELERATION). I DROVE UP AN INCLINE INTO THE "DRIVEWAY" OF THE HOLIDAY IN IN DOWNTOWN SAN DIEGO, PULLED UP INTO A SMALL CIRCULAR AREA/DRIVEWAY WHERE YOU CAN REGISTER FOR YOUR ROOM OR PICK UP OR DROP OFF PEOPLE. MY FOOT WAS ON THE BRAKE, I WAS STOPPING THE CAR TO PICK UP MY DAUGHTER AND HER BOYFRIEND. AND THE CAR TOOK OFF ON IT'S OWN. I TRIED DESPERATELY TO USE THE BRAKES, BUT THEY WOULDN'T WORK, SO I KEPT DRIVING AROUND THE CIRCULAR DRIVEWAY TO KEEP CONTROL OF THE CAR WHILE I KEPT TRYING TO STOP THE CAR TO NO AVAIL. THE CAR KEPT ACCELERATING AND SCREECHING AROUND THE DRIVEWAY AND THEN I FINALLY LOST CONTROL AND THE CAR HIT A WALL TO MY RIGHT, THEN MOVED A BIT FORWARD AND BUMPED INTO A CURB ON THE LEFT AND FINALLY STOPPED.MY OTHER DAUGHTER WAS IN THE PASSENGER SEAT.WE WERE BOTH TERRIFIED! I CONTACTED TOYOTA AND FROM THE TIME OF THE ACCIDENT (10/28/19) TO THE TIME I WAS ABLE TO TALK WITH A PERSON IN THEIR CLAIMS DEPT OR RATHER RECEIVE AN EMAIL RESPONSE, IT WAS 64 DAYS LATER (10/31/19). AND THAT IS ONLY BECAUSE I CALLED THEM. I TALKED TO SEVERAL CASE MANAGERS ON DIFFERENT DAYS WHO SEEMED UNHELPFUL UNTIL FINALLY ONE OF THEM GOT IN TOUCH WITH THE CLAIMS DEPARTMENT AND TOLD ME THEY WOULD CALL ME. TOYOTA WILL NOT TAKE ANY RESPONSIBILITY FOR THIS AND I AM REALLY UPSET THAT NOW I WILL HAVE AN ACCIDENT ON MY RECORD AND MY INSURANCE WILL INCREASE SIGNIFICANTLY FOR SOMETHING THAT ISN'T EVEN MY FAULT! I AM AN EXCELLENT DRIVER AND HAVE NEVER HAD AN ACCIDENT THAT WAS MY FAULT. I WAS ALERT AND COHERENT AS WAS OBVIOUS TO ALL OF THE PEOPLE I SPOKE TO DIRECTLY AFTER THE ACCIDENT. MY DAUGHTER, IN THE PASSENGER SEAT, WITNESSED ALL OF MY ATTEMPTS TO USE THE BRAKES TO STOP THE CAR.
Additional Notes:
I HAD AN SUA (SUDDEN UNINTENDED ACCELERATION). I DROVE UP AN INCLINE INTO THE "DRIVEWAY" OF THE HOLIDAY IN IN DOWNTOWN SAN DIEGO, PULLED UP INTO A SMALL CIRCULAR AREA/DRIVEWAY WHERE YOU CAN REGISTER FOR YOUR ROOM OR PICK UP OR DROP OFF PEOPLE. MY FOOT WAS ON THE BRAKE, I WAS STOPPING THE CAR TO PICK UP MY DAUGHTER AND HER BOYFRIEND. AND THE CAR TOOK OFF ON IT'S OWN. I TRIED DESPERATELY TO USE THE BRAKES, BUT THEY WOULDN'T WORK, SO I KEPT DRIVING AROUND THE CIRCULAR DRIVEWAY TO KEEP CONTROL OF THE CAR WHILE I KEPT TRYING TO STOP THE CAR TO NO AVAIL. THE CAR KEPT ACCELERATING AND SCREECHING AROUND THE DRIVEWAY AND THEN I FINALLY LOST CONTROL AND THE CAR HIT A WALL TO MY RIGHT, THEN MOVED A BIT FORWARD AND BUMPED INTO A CURB ON THE LEFT AND FINALLY STOPPED.MY OTHER DAUGHTER WAS IN THE PASSENGER SEAT.WE WERE BOTH TERRIFIED! I CONTACTED TOYOTA AND FROM THE TIME OF THE ACCIDENT (10/28/19) TO THE TIME I WAS ABLE TO TALK WITH A PERSON IN THEIR CLAIMS DEPT OR RATHER RECEIVE AN EMAIL RESPONSE, IT WAS 64 DAYS LATER (10/31/19). AND THAT IS ONLY BECAUSE I CALLED THEM. I TALKED TO SEVERAL CASE MANAGERS ON DIFFERENT DAYS WHO SEEMED UNHELPFUL UNTIL FINALLY ONE OF THEM GOT IN TOUCH WITH THE CLAIMS DEPARTMENT AND TOLD ME THEY WOULD CALL ME. TOYOTA WILL NOT TAKE ANY RESPONSIBILITY FOR THIS AND I AM REALLY UPSET THAT NOW I WILL HAVE AN ACCIDENT ON MY RECORD AND MY INSURANCE WILL INCREASE SIGNIFICANTLY FOR SOMETHING THAT ISN'T EVEN MY FAULT! I AM AN EXCELLENT DRIVER AND HAVE NEVER HAD AN ACCIDENT THAT WAS MY FAULT. I WAS ALERT AND COHERENT AS WAS OBVIOUS TO ALL OF THE PEOPLE I SPOKE TO DIRECTLY AFTER THE ACCIDENT. MY DAUGHTER, IN THE PASSENGER SEAT, WITNESSED ALL OF MY ATTEMPTS TO USE THE BRAKES TO STOP THE CAR.
Mfg Campaign: 11279629
Recall Date: Nov 12, 2019
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNED A 2017 TOYOTA PRIUS. WHILE THE CONTACT WAS REVERSING THE VEHICLE INTO A PARKING LOT, IT ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO ENGAGE AND CAUSED THE VEHICLE TO CRASH INTO A TREE. ALL THE AIR BAGS DEPLOYED. THE CONTACT DID NOT ENGAGE THE EMERGENCY BRAKE. THE CONTACT AND PASSENGER SUSTAINED MINOR INJURIES AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT'S INSURANCE COMPANY TOWED THE VEHICLE TO A LOT AND DEEMED IT A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,850. *LN*JB
Corrective Action:
TL* THE CONTACT OWNED A 2017 TOYOTA PRIUS. WHILE THE CONTACT WAS REVERSING THE VEHICLE INTO A PARKING LOT, IT ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO ENGAGE AND CAUSED THE VEHICLE TO CRASH INTO A TREE. ALL THE AIR BAGS DEPLOYED. THE CONTACT DID NOT ENGAGE THE EMERGENCY BRAKE. THE CONTACT AND PASSENGER SUSTAINED MINOR INJURIES AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT'S INSURANCE COMPANY TOWED THE VEHICLE TO A LOT AND DEEMED IT A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,850. *LN*JB
Additional Notes:
TL* THE CONTACT OWNED A 2017 TOYOTA PRIUS. WHILE THE CONTACT WAS REVERSING THE VEHICLE INTO A PARKING LOT, IT ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO ENGAGE AND CAUSED THE VEHICLE TO CRASH INTO A TREE. ALL THE AIR BAGS DEPLOYED. THE CONTACT DID NOT ENGAGE THE EMERGENCY BRAKE. THE CONTACT AND PASSENGER SUSTAINED MINOR INJURIES AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT'S INSURANCE COMPANY TOWED THE VEHICLE TO A LOT AND DEEMED IT A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,850. *LN*JB
Mfg Campaign: 11277105
Recall Date: Oct 30, 2019
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNED A 2017 TOYOTA PRIUS. WHILE THE CONTACT WAS REVERSING THE VEHICLE INTO A PARKING LOT, IT ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO ENGAGE AND CAUSED THE VEHICLE TO CRASH INTO A TREE. ALL THE AIR BAGS DEPLOYED. THE CONTACT DID NOT ENGAGE THE EMERGENCY BRAKE. THE CONTACT AND PASSENGER SUSTAINED MINOR INJURIES AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT'S INSURANCE COMPANY TOWED THE VEHICLE TO A LOT AND DEEMED IT A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,850. *LN*JB
Corrective Action:
TL* THE CONTACT OWNED A 2017 TOYOTA PRIUS. WHILE THE CONTACT WAS REVERSING THE VEHICLE INTO A PARKING LOT, IT ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO ENGAGE AND CAUSED THE VEHICLE TO CRASH INTO A TREE. ALL THE AIR BAGS DEPLOYED. THE CONTACT DID NOT ENGAGE THE EMERGENCY BRAKE. THE CONTACT AND PASSENGER SUSTAINED MINOR INJURIES AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT'S INSURANCE COMPANY TOWED THE VEHICLE TO A LOT AND DEEMED IT A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,850. *LN*JB
Additional Notes:
TL* THE CONTACT OWNED A 2017 TOYOTA PRIUS. WHILE THE CONTACT WAS REVERSING THE VEHICLE INTO A PARKING LOT, IT ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO ENGAGE AND CAUSED THE VEHICLE TO CRASH INTO A TREE. ALL THE AIR BAGS DEPLOYED. THE CONTACT DID NOT ENGAGE THE EMERGENCY BRAKE. THE CONTACT AND PASSENGER SUSTAINED MINOR INJURIES AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT'S INSURANCE COMPANY TOWED THE VEHICLE TO A LOT AND DEEMED IT A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,850. *LN*JB
Mfg Campaign: 11277105
Recall Date: Oct 30, 2019
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE DRIVING ON THE HIGHWAY, THE WIPER BLADE ON THE DRIVER'S SIDE DETACHED FROM THE VEHICLE IN THE MIDDLE OF A RAIN STORM. THE CONTACT PULLED OVER, EXITED THE HIGHWAY, AND PURCHASED A NEW WIPER BLADE. THE MANUFACTURER STATED THAT THE CONTACT HAD TO USE TOYOTA WIPER BLADES EVEN THOUGH THE CONTACT DID NOT KNOW WHERE THEY COULD BE PURCHASED. THE CONTACT STATED THAT THIS WAS THE THIRD TIME THE BLADES DETACHED AND THE BLADES WERE CURRENTLY ZIP TIED TO ASSURE THEY DID NOT DETACH. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 40,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE DRIVING ON THE HIGHWAY, THE WIPER BLADE ON THE DRIVER'S SIDE DETACHED FROM THE VEHICLE IN THE MIDDLE OF A RAIN STORM. THE CONTACT PULLED OVER, EXITED THE HIGHWAY, AND PURCHASED A NEW WIPER BLADE. THE MANUFACTURER STATED THAT THE CONTACT HAD TO USE TOYOTA WIPER BLADES EVEN THOUGH THE CONTACT DID NOT KNOW WHERE THEY COULD BE PURCHASED. THE CONTACT STATED THAT THIS WAS THE THIRD TIME THE BLADES DETACHED AND THE BLADES WERE CURRENTLY ZIP TIED TO ASSURE THEY DID NOT DETACH. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 40,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE DRIVING ON THE HIGHWAY, THE WIPER BLADE ON THE DRIVER'S SIDE DETACHED FROM THE VEHICLE IN THE MIDDLE OF A RAIN STORM. THE CONTACT PULLED OVER, EXITED THE HIGHWAY, AND PURCHASED A NEW WIPER BLADE. THE MANUFACTURER STATED THAT THE CONTACT HAD TO USE TOYOTA WIPER BLADES EVEN THOUGH THE CONTACT DID NOT KNOW WHERE THEY COULD BE PURCHASED. THE CONTACT STATED THAT THIS WAS THE THIRD TIME THE BLADES DETACHED AND THE BLADES WERE CURRENTLY ZIP TIED TO ASSURE THEY DID NOT DETACH. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 40,000.
Mfg Campaign: 11269225
Recall Date: Oct 17, 2019
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