Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2018 Toyota Prius vehicles. A portion of the engine wire harness connected to the hybrid Power Control Unit (PCU), could contact the cover at this connection and wear, causing an electrical short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: J0T
Recall Date: Sep 5, 2018
Consumer Complaints
42 ComplaintsToyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
AUTO HIGH BEAM FEATURE INTERMITTENTLY CUTS OUT AND THEN RESUMES, ESPECIALLY FREQUENTLY IN RAINY WEATHER. WHILE OFF, I CANNOT ENGAGE THE HIGH BEAM WITHOUT FIRST SHUTTING OFF THE AHB FEATURE. MANY SIMILAR REPORTS REGARDING TOYOTA VEHICLES; SEE HTTPS://WWW.RAV4WORLD.COM/THREADS/AUTO-HIGH-BEAM-ISSUES.242329/
Corrective Action:
AUTO HIGH BEAM FEATURE INTERMITTENTLY CUTS OUT AND THEN RESUMES, ESPECIALLY FREQUENTLY IN RAINY WEATHER. WHILE OFF, I CANNOT ENGAGE THE HIGH BEAM WITHOUT FIRST SHUTTING OFF THE AHB FEATURE. MANY SIMILAR REPORTS REGARDING TOYOTA VEHICLES; SEE HTTPS://WWW.RAV4WORLD.COM/THREADS/AUTO-HIGH-BEAM-ISSUES.242329/
Additional Notes:
AUTO HIGH BEAM FEATURE INTERMITTENTLY CUTS OUT AND THEN RESUMES, ESPECIALLY FREQUENTLY IN RAINY WEATHER. WHILE OFF, I CANNOT ENGAGE THE HIGH BEAM WITHOUT FIRST SHUTTING OFF THE AHB FEATURE. MANY SIMILAR REPORTS REGARDING TOYOTA VEHICLES; SEE HTTPS://WWW.RAV4WORLD.COM/THREADS/AUTO-HIGH-BEAM-ISSUES.242329/
Mfg Campaign: 11288235
Recall Date: Dec 10, 2019
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE CAR IS INADEQUATE IN THE WINTER. WHEN IT SNOWS I CAN'T KEEP THE WINDOWS CLEAN. THEY CHANGED THE FITTINGS AND I CAN'T EVEN PUT WINTER BLADES ON THE CAR. ALSO, AND THIS APPLIES TO ALMOST ALL NEW CARS AS WELL, THE LED LIGHTS FREEZE OVER. IT'S A SAFETY HAZARD NOT TO HAVE LIGHTS THAT WORK. AND IT'S A SAFETY HAZARD TO HAVE TO GET OUT OF THE CAR IN DANGEROUS CONDITIONS TO TRY AND SCRAPE ICE OFF THE WINDOWS AND LIGHTS. THE FRONT AND REAR LIGHTS GET CAKED WITH ICE AND SNOW. THIS PICTURE IS OF MY WINDSHIELD AFTER AN HOUR OF WARMING UP. THE WIPERS STAY CAKED WITH ICE. AND WHEN I TURN THEM ON, THIS IS WHAT HAPPENS. THEY SMEAR THE WINDSHIELD WITH ICE. THEY SMEAR IT WITH WATER TOO. I CAN'T SQUEEGEE WATER WITH ICE. I'D LOVE TO TRADE IT IN, BUT EVERYONE HAS LED LIGHTS. THEY'RE A SAFETY HAZARD. AND THESE ISSUES ARE KEEPING ME FROM BUYING A NEW CAR. I WOULD APPRECIATE IT IF YOU ADDRESSED THESE ISSUES. THE CAR COMPANIES WON'T LISTEN TO ME. THANK YOU HAVE A GREAT DAY
Corrective Action:
THE CAR IS INADEQUATE IN THE WINTER. WHEN IT SNOWS I CAN'T KEEP THE WINDOWS CLEAN. THEY CHANGED THE FITTINGS AND I CAN'T EVEN PUT WINTER BLADES ON THE CAR. ALSO, AND THIS APPLIES TO ALMOST ALL NEW CARS AS WELL, THE LED LIGHTS FREEZE OVER. IT'S A SAFETY HAZARD NOT TO HAVE LIGHTS THAT WORK. AND IT'S A SAFETY HAZARD TO HAVE TO GET OUT OF THE CAR IN DANGEROUS CONDITIONS TO TRY AND SCRAPE ICE OFF THE WINDOWS AND LIGHTS. THE FRONT AND REAR LIGHTS GET CAKED WITH ICE AND SNOW. THIS PICTURE IS OF MY WINDSHIELD AFTER AN HOUR OF WARMING UP. THE WIPERS STAY CAKED WITH ICE. AND WHEN I TURN THEM ON, THIS IS WHAT HAPPENS. THEY SMEAR THE WINDSHIELD WITH ICE. THEY SMEAR IT WITH WATER TOO. I CAN'T SQUEEGEE WATER WITH ICE. I'D LOVE TO TRADE IT IN, BUT EVERYONE HAS LED LIGHTS. THEY'RE A SAFETY HAZARD. AND THESE ISSUES ARE KEEPING ME FROM BUYING A NEW CAR. I WOULD APPRECIATE IT IF YOU ADDRESSED THESE ISSUES. THE CAR COMPANIES WON'T LISTEN TO ME. THANK YOU HAVE A GREAT DAY
Additional Notes:
THE CAR IS INADEQUATE IN THE WINTER. WHEN IT SNOWS I CAN'T KEEP THE WINDOWS CLEAN. THEY CHANGED THE FITTINGS AND I CAN'T EVEN PUT WINTER BLADES ON THE CAR. ALSO, AND THIS APPLIES TO ALMOST ALL NEW CARS AS WELL, THE LED LIGHTS FREEZE OVER. IT'S A SAFETY HAZARD NOT TO HAVE LIGHTS THAT WORK. AND IT'S A SAFETY HAZARD TO HAVE TO GET OUT OF THE CAR IN DANGEROUS CONDITIONS TO TRY AND SCRAPE ICE OFF THE WINDOWS AND LIGHTS. THE FRONT AND REAR LIGHTS GET CAKED WITH ICE AND SNOW. THIS PICTURE IS OF MY WINDSHIELD AFTER AN HOUR OF WARMING UP. THE WIPERS STAY CAKED WITH ICE. AND WHEN I TURN THEM ON, THIS IS WHAT HAPPENS. THEY SMEAR THE WINDSHIELD WITH ICE. THEY SMEAR IT WITH WATER TOO. I CAN'T SQUEEGEE WATER WITH ICE. I'D LOVE TO TRADE IT IN, BUT EVERYONE HAS LED LIGHTS. THEY'RE A SAFETY HAZARD. AND THESE ISSUES ARE KEEPING ME FROM BUYING A NEW CAR. I WOULD APPRECIATE IT IF YOU ADDRESSED THESE ISSUES. THE CAR COMPANIES WON'T LISTEN TO ME. THANK YOU HAVE A GREAT DAY
Mfg Campaign: 11278866
Recall Date: Nov 8, 2019
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE CAR IS INADEQUATE IN THE WINTER. WHEN IT SNOWS I CAN'T KEEP THE WINDOWS CLEAN. THEY CHANGED THE FITTINGS AND I CAN'T EVEN PUT WINTER BLADES ON THE CAR. ALSO, AND THIS APPLIES TO ALMOST ALL NEW CARS AS WELL, THE LED LIGHTS FREEZE OVER. IT'S A SAFETY HAZARD NOT TO HAVE LIGHTS THAT WORK. AND IT'S A SAFETY HAZARD TO HAVE TO GET OUT OF THE CAR IN DANGEROUS CONDITIONS TO TRY AND SCRAPE ICE OFF THE WINDOWS AND LIGHTS. THE FRONT AND REAR LIGHTS GET CAKED WITH ICE AND SNOW. THIS PICTURE IS OF MY WINDSHIELD AFTER AN HOUR OF WARMING UP. THE WIPERS STAY CAKED WITH ICE. AND WHEN I TURN THEM ON, THIS IS WHAT HAPPENS. THEY SMEAR THE WINDSHIELD WITH ICE. THEY SMEAR IT WITH WATER TOO. I CAN'T SQUEEGEE WATER WITH ICE. I'D LOVE TO TRADE IT IN, BUT EVERYONE HAS LED LIGHTS. THEY'RE A SAFETY HAZARD. AND THESE ISSUES ARE KEEPING ME FROM BUYING A NEW CAR. I WOULD APPRECIATE IT IF YOU ADDRESSED THESE ISSUES. THE CAR COMPANIES WON'T LISTEN TO ME. THANK YOU HAVE A GREAT DAY
Corrective Action:
THE CAR IS INADEQUATE IN THE WINTER. WHEN IT SNOWS I CAN'T KEEP THE WINDOWS CLEAN. THEY CHANGED THE FITTINGS AND I CAN'T EVEN PUT WINTER BLADES ON THE CAR. ALSO, AND THIS APPLIES TO ALMOST ALL NEW CARS AS WELL, THE LED LIGHTS FREEZE OVER. IT'S A SAFETY HAZARD NOT TO HAVE LIGHTS THAT WORK. AND IT'S A SAFETY HAZARD TO HAVE TO GET OUT OF THE CAR IN DANGEROUS CONDITIONS TO TRY AND SCRAPE ICE OFF THE WINDOWS AND LIGHTS. THE FRONT AND REAR LIGHTS GET CAKED WITH ICE AND SNOW. THIS PICTURE IS OF MY WINDSHIELD AFTER AN HOUR OF WARMING UP. THE WIPERS STAY CAKED WITH ICE. AND WHEN I TURN THEM ON, THIS IS WHAT HAPPENS. THEY SMEAR THE WINDSHIELD WITH ICE. THEY SMEAR IT WITH WATER TOO. I CAN'T SQUEEGEE WATER WITH ICE. I'D LOVE TO TRADE IT IN, BUT EVERYONE HAS LED LIGHTS. THEY'RE A SAFETY HAZARD. AND THESE ISSUES ARE KEEPING ME FROM BUYING A NEW CAR. I WOULD APPRECIATE IT IF YOU ADDRESSED THESE ISSUES. THE CAR COMPANIES WON'T LISTEN TO ME. THANK YOU HAVE A GREAT DAY
Additional Notes:
THE CAR IS INADEQUATE IN THE WINTER. WHEN IT SNOWS I CAN'T KEEP THE WINDOWS CLEAN. THEY CHANGED THE FITTINGS AND I CAN'T EVEN PUT WINTER BLADES ON THE CAR. ALSO, AND THIS APPLIES TO ALMOST ALL NEW CARS AS WELL, THE LED LIGHTS FREEZE OVER. IT'S A SAFETY HAZARD NOT TO HAVE LIGHTS THAT WORK. AND IT'S A SAFETY HAZARD TO HAVE TO GET OUT OF THE CAR IN DANGEROUS CONDITIONS TO TRY AND SCRAPE ICE OFF THE WINDOWS AND LIGHTS. THE FRONT AND REAR LIGHTS GET CAKED WITH ICE AND SNOW. THIS PICTURE IS OF MY WINDSHIELD AFTER AN HOUR OF WARMING UP. THE WIPERS STAY CAKED WITH ICE. AND WHEN I TURN THEM ON, THIS IS WHAT HAPPENS. THEY SMEAR THE WINDSHIELD WITH ICE. THEY SMEAR IT WITH WATER TOO. I CAN'T SQUEEGEE WATER WITH ICE. I'D LOVE TO TRADE IT IN, BUT EVERYONE HAS LED LIGHTS. THEY'RE A SAFETY HAZARD. AND THESE ISSUES ARE KEEPING ME FROM BUYING A NEW CAR. I WOULD APPRECIATE IT IF YOU ADDRESSED THESE ISSUES. THE CAR COMPANIES WON'T LISTEN TO ME. THANK YOU HAVE A GREAT DAY
Mfg Campaign: 11278866
Recall Date: Nov 8, 2019
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
AUTOMATIC HIGH BEAMS DIM AND THEN FAIL TO BRIGHTEN INTERMITTENTLY. WHEN DRIVING, AUTOMATIC HIGH BEAMS FUNCTION AS INTENDED THEN THE DASH INDICATOR SPONTANEOUSLY TURNS OFF AND THE HEADLIGHTS FAIL TO BRIGHTEN. VEHICLE HAS BEEN TO THE DEALERSHIP SERVICE DEPARTMENT TWICE FOR THIS. THE SECOND TIME , THE DEALER WAS ABLE TO DUPLICATE THE PROBLEM BOTH IN MY VEHICLE AND IN A 2019 PRIUS FROM THE INVENTORY. TOYOTA TECHNICAL ASSISTANCE IS ADAMANT THAT THE PROBLEM IS NORMAL FUNCTIONALITY. I FAIL TO UNDERSTAND HOW THE HIGH BEAMS NOT BRIGHTENING WHEN THEY SHOULD DURING NIGHT DRIVING IS NORMAL FUNCTIONALITY.
Corrective Action:
AUTOMATIC HIGH BEAMS DIM AND THEN FAIL TO BRIGHTEN INTERMITTENTLY. WHEN DRIVING, AUTOMATIC HIGH BEAMS FUNCTION AS INTENDED THEN THE DASH INDICATOR SPONTANEOUSLY TURNS OFF AND THE HEADLIGHTS FAIL TO BRIGHTEN. VEHICLE HAS BEEN TO THE DEALERSHIP SERVICE DEPARTMENT TWICE FOR THIS. THE SECOND TIME , THE DEALER WAS ABLE TO DUPLICATE THE PROBLEM BOTH IN MY VEHICLE AND IN A 2019 PRIUS FROM THE INVENTORY. TOYOTA TECHNICAL ASSISTANCE IS ADAMANT THAT THE PROBLEM IS NORMAL FUNCTIONALITY. I FAIL TO UNDERSTAND HOW THE HIGH BEAMS NOT BRIGHTENING WHEN THEY SHOULD DURING NIGHT DRIVING IS NORMAL FUNCTIONALITY.
Additional Notes:
AUTOMATIC HIGH BEAMS DIM AND THEN FAIL TO BRIGHTEN INTERMITTENTLY. WHEN DRIVING, AUTOMATIC HIGH BEAMS FUNCTION AS INTENDED THEN THE DASH INDICATOR SPONTANEOUSLY TURNS OFF AND THE HEADLIGHTS FAIL TO BRIGHTEN. VEHICLE HAS BEEN TO THE DEALERSHIP SERVICE DEPARTMENT TWICE FOR THIS. THE SECOND TIME , THE DEALER WAS ABLE TO DUPLICATE THE PROBLEM BOTH IN MY VEHICLE AND IN A 2019 PRIUS FROM THE INVENTORY. TOYOTA TECHNICAL ASSISTANCE IS ADAMANT THAT THE PROBLEM IS NORMAL FUNCTIONALITY. I FAIL TO UNDERSTAND HOW THE HIGH BEAMS NOT BRIGHTENING WHEN THEY SHOULD DURING NIGHT DRIVING IS NORMAL FUNCTIONALITY.
Mfg Campaign: 11278660
Recall Date: Nov 7, 2019
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS DRIVING UP TO MY GARAGE ON THE SIDE OF MY HOUSE ON A CLEAR DAY, EARLY AFTERNOON. I WAS TRAVELING ABOUT 3 MPH AND TRIED TO STOP TO PARK IN FRONT OF THE GARAGE DOOR. I DEPRESSED THE BRAKE PEDAL AND IT DID NOT ENGAGE, BUT LURCHED FORWARD INTO THE GARAGE, CRASHING INTO THE GARAGE AND CAUSING DAMAGE TO BOTH THE GARAGE AND THE AUTO.
Corrective Action:
I WAS DRIVING UP TO MY GARAGE ON THE SIDE OF MY HOUSE ON A CLEAR DAY, EARLY AFTERNOON. I WAS TRAVELING ABOUT 3 MPH AND TRIED TO STOP TO PARK IN FRONT OF THE GARAGE DOOR. I DEPRESSED THE BRAKE PEDAL AND IT DID NOT ENGAGE, BUT LURCHED FORWARD INTO THE GARAGE, CRASHING INTO THE GARAGE AND CAUSING DAMAGE TO BOTH THE GARAGE AND THE AUTO.
Additional Notes:
I WAS DRIVING UP TO MY GARAGE ON THE SIDE OF MY HOUSE ON A CLEAR DAY, EARLY AFTERNOON. I WAS TRAVELING ABOUT 3 MPH AND TRIED TO STOP TO PARK IN FRONT OF THE GARAGE DOOR. I DEPRESSED THE BRAKE PEDAL AND IT DID NOT ENGAGE, BUT LURCHED FORWARD INTO THE GARAGE, CRASHING INTO THE GARAGE AND CAUSING DAMAGE TO BOTH THE GARAGE AND THE AUTO.
Mfg Campaign: 11271167
Recall Date: Oct 26, 2019
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING UP TO MY GARAGE ON THE SIDE OF MY HOUSE ON A CLEAR DAY, EARLY AFTERNOON. I WAS TRAVELING ABOUT 3 MPH AND TRIED TO STOP TO PARK IN FRONT OF THE GARAGE DOOR. I DEPRESSED THE BRAKE PEDAL AND IT DID NOT ENGAGE, BUT LURCHED FORWARD INTO THE GARAGE, CRASHING INTO THE GARAGE AND CAUSING DAMAGE TO BOTH THE GARAGE AND THE AUTO.
Corrective Action:
I WAS DRIVING UP TO MY GARAGE ON THE SIDE OF MY HOUSE ON A CLEAR DAY, EARLY AFTERNOON. I WAS TRAVELING ABOUT 3 MPH AND TRIED TO STOP TO PARK IN FRONT OF THE GARAGE DOOR. I DEPRESSED THE BRAKE PEDAL AND IT DID NOT ENGAGE, BUT LURCHED FORWARD INTO THE GARAGE, CRASHING INTO THE GARAGE AND CAUSING DAMAGE TO BOTH THE GARAGE AND THE AUTO.
Additional Notes:
I WAS DRIVING UP TO MY GARAGE ON THE SIDE OF MY HOUSE ON A CLEAR DAY, EARLY AFTERNOON. I WAS TRAVELING ABOUT 3 MPH AND TRIED TO STOP TO PARK IN FRONT OF THE GARAGE DOOR. I DEPRESSED THE BRAKE PEDAL AND IT DID NOT ENGAGE, BUT LURCHED FORWARD INTO THE GARAGE, CRASHING INTO THE GARAGE AND CAUSING DAMAGE TO BOTH THE GARAGE AND THE AUTO.
Mfg Campaign: 11271167
Recall Date: Oct 26, 2019
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE HEAT SHIELD ON THE UNDERSIDE OF THE CAR, BY THE STORAGE BATTERY CAME LOSE WHILE DRIVING AND WAS DAMAGED. IT IS HELD IN PLACE BY ONLY FOUR PLASTIC PINS. THE CAR IS SO LOW TO THE GROUND THAT IT IS HARD TO CLEAR NORMAL SPEED BUMPS LET ALONE OLDER LARGER ONES. WE WERE TRAVELING A HOUSING ADDITION LESS THAN 20 MPH AND JUST WENT OVER AN OLDER HIGH SPEED-BUMP AND PUDDLE WHEN IT OCCURRED. WE DROVE THE LAST 100 OR SO FEET HOME AND WIRED IT UP OUT OF THE WAY SO THE CAR COULD BE DRIVEN AT LOW SPEED TOO THE DEALERSHIP. THE DEALERSHIP TOLD US THIS WAS DAMAGE DUE TO OUR DRIVING NEGLIGENCE IE: "WE HIT SOMETHING". WHEN THIS SHIELD COMES OFF IT FALLS STRAIGHT INTO THE VEHICLE EXHAUST PIPE AND GROUND, THERE IS NO SIMPLE WAY TO REMOVE THE PIECE UNTIL A FULL REPAIR CAN BE COMPLETED. IT MUST BE WIRED UP OFF THE GROUND OR PART OF THE WHEEL AND EXHAUST MUST BE DISCONNECTED. IT TOOK THE DEALERSHIP THREE TRIES AND OVER A MONTH TO GET THE CORRECT SHIELD IN AND PERFORM THE REPAIR. THE PART NUMBER IN THE TOYOTA PARTS SPECIFICATION AND THE REPAIR PARTS WAREHOUSE OR NOT THE SAME.
Corrective Action:
THE HEAT SHIELD ON THE UNDERSIDE OF THE CAR, BY THE STORAGE BATTERY CAME LOSE WHILE DRIVING AND WAS DAMAGED. IT IS HELD IN PLACE BY ONLY FOUR PLASTIC PINS. THE CAR IS SO LOW TO THE GROUND THAT IT IS HARD TO CLEAR NORMAL SPEED BUMPS LET ALONE OLDER LARGER ONES. WE WERE TRAVELING A HOUSING ADDITION LESS THAN 20 MPH AND JUST WENT OVER AN OLDER HIGH SPEED-BUMP AND PUDDLE WHEN IT OCCURRED. WE DROVE THE LAST 100 OR SO FEET HOME AND WIRED IT UP OUT OF THE WAY SO THE CAR COULD BE DRIVEN AT LOW SPEED TOO THE DEALERSHIP. THE DEALERSHIP TOLD US THIS WAS DAMAGE DUE TO OUR DRIVING NEGLIGENCE IE: "WE HIT SOMETHING". WHEN THIS SHIELD COMES OFF IT FALLS STRAIGHT INTO THE VEHICLE EXHAUST PIPE AND GROUND, THERE IS NO SIMPLE WAY TO REMOVE THE PIECE UNTIL A FULL REPAIR CAN BE COMPLETED. IT MUST BE WIRED UP OFF THE GROUND OR PART OF THE WHEEL AND EXHAUST MUST BE DISCONNECTED. IT TOOK THE DEALERSHIP THREE TRIES AND OVER A MONTH TO GET THE CORRECT SHIELD IN AND PERFORM THE REPAIR. THE PART NUMBER IN THE TOYOTA PARTS SPECIFICATION AND THE REPAIR PARTS WAREHOUSE OR NOT THE SAME.
Additional Notes:
THE HEAT SHIELD ON THE UNDERSIDE OF THE CAR, BY THE STORAGE BATTERY CAME LOSE WHILE DRIVING AND WAS DAMAGED. IT IS HELD IN PLACE BY ONLY FOUR PLASTIC PINS. THE CAR IS SO LOW TO THE GROUND THAT IT IS HARD TO CLEAR NORMAL SPEED BUMPS LET ALONE OLDER LARGER ONES. WE WERE TRAVELING A HOUSING ADDITION LESS THAN 20 MPH AND JUST WENT OVER AN OLDER HIGH SPEED-BUMP AND PUDDLE WHEN IT OCCURRED. WE DROVE THE LAST 100 OR SO FEET HOME AND WIRED IT UP OUT OF THE WAY SO THE CAR COULD BE DRIVEN AT LOW SPEED TOO THE DEALERSHIP. THE DEALERSHIP TOLD US THIS WAS DAMAGE DUE TO OUR DRIVING NEGLIGENCE IE: "WE HIT SOMETHING". WHEN THIS SHIELD COMES OFF IT FALLS STRAIGHT INTO THE VEHICLE EXHAUST PIPE AND GROUND, THERE IS NO SIMPLE WAY TO REMOVE THE PIECE UNTIL A FULL REPAIR CAN BE COMPLETED. IT MUST BE WIRED UP OFF THE GROUND OR PART OF THE WHEEL AND EXHAUST MUST BE DISCONNECTED. IT TOOK THE DEALERSHIP THREE TRIES AND OVER A MONTH TO GET THE CORRECT SHIELD IN AND PERFORM THE REPAIR. THE PART NUMBER IN THE TOYOTA PARTS SPECIFICATION AND THE REPAIR PARTS WAREHOUSE OR NOT THE SAME.
Mfg Campaign: 11267998
Recall Date: Oct 11, 2019
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE VEHICLE HAD EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A SECOND PARKED VEHICLE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER DCH TOYOTA (1504 US HWY 1 NORTH BRUNSWICK NJ) BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE VEHICLE HAD EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A SECOND PARKED VEHICLE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER DCH TOYOTA (1504 US HWY 1 NORTH BRUNSWICK NJ) BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE VEHICLE HAD EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A SECOND PARKED VEHICLE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER DCH TOYOTA (1504 US HWY 1 NORTH BRUNSWICK NJ) BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Mfg Campaign: 11252385
Recall Date: Aug 30, 2019
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TOYOTA PRIUS. WHILE DRIVING 20 MPH, THE ELECTRICAL SYSTEM FAILED AND EVERYTHING IN THE VEHICLE SHUT DOWN. THE VEHICLE DECELERATED AND LOST POWER. WHILE THE VEHICLE COASTED, THE ENGINE RESTARTED ON ITS OWN. THE VEHICLE WAS DRIVEN TO TOYOTA VALLEJO (201 AUTO MALL PARKWAY, VALLEJO, CA 94591, 707-552-4545) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,600.
Corrective Action:
TL* THE CONTACT OWNS A 2018 TOYOTA PRIUS. WHILE DRIVING 20 MPH, THE ELECTRICAL SYSTEM FAILED AND EVERYTHING IN THE VEHICLE SHUT DOWN. THE VEHICLE DECELERATED AND LOST POWER. WHILE THE VEHICLE COASTED, THE ENGINE RESTARTED ON ITS OWN. THE VEHICLE WAS DRIVEN TO TOYOTA VALLEJO (201 AUTO MALL PARKWAY, VALLEJO, CA 94591, 707-552-4545) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,600.
Additional Notes:
TL* THE CONTACT OWNS A 2018 TOYOTA PRIUS. WHILE DRIVING 20 MPH, THE ELECTRICAL SYSTEM FAILED AND EVERYTHING IN THE VEHICLE SHUT DOWN. THE VEHICLE DECELERATED AND LOST POWER. WHILE THE VEHICLE COASTED, THE ENGINE RESTARTED ON ITS OWN. THE VEHICLE WAS DRIVEN TO TOYOTA VALLEJO (201 AUTO MALL PARKWAY, VALLEJO, CA 94591, 707-552-4545) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,600.
Mfg Campaign: 11230722
Recall Date: Jul 10, 2019
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I STARTED MY CAR, PUT IT IN DRIVE AND BEGAN TO MAKE A U TURN OUT OF A PARKING LOT WHEN IT SUDDENLY ACCELERATED ON ITS OWN. I HAD THREE TURNS I HAD TO MAKE IN QUICK SUCCESSION (U TURN, LEFT ON PUBLIC DRIVEWAY, RIGHT ON MAIN ROAD) TO GET ON TO THE MAIN ROAD, AND I DID THIS AT BREAK NECK SPEED. BY THE SECOND TURN I WAS GIVING ALL MY STRENGTH TO TRYING TO GET THE BRAKE TO WORK, UNSUCCESSFULLY (LOCKED), AND WAS FULLY FOCUSSED ON TURNING THE CAR SAFELY TO SAVE MY LIFE AT SUCH HIGH SPEED. MY TIRES SQUEALED ON THE THIRD TURN AND MY CELL PHONE FLEW THROUGH THE AIR. I COULD NOT MAKE A TIGHT RIGHT TURN SO MADE MY TURN IN TO THE LEFT LANE (PROUD OF MY DRIVING SUCCESS GIVEN THE SPEED). ONCE I NAVIGATED THE TURNS THE CAR SLOWED DOWN AND BRAKES WORKED AS NORMAL. THIS ALL HAPPENED IN AROUND 20 SECONDS I'D GUESS, AND LESS THAN 1/4 MILE I THINK. JUST FORTUNATE THERE WERE NO CARS COMING IN EITHER DIRECTION. I AM ALIVE TO TELL THIS STORY. I HAD THE CAR TOWED TO A DEALER AND AM AWAITING TO HEAR WHAT THE HAVE TO SAY. I AM PETRIFIED AT THE THOUGHT OF GETTING BACK IN TO THAT CAR.
Corrective Action:
I STARTED MY CAR, PUT IT IN DRIVE AND BEGAN TO MAKE A U TURN OUT OF A PARKING LOT WHEN IT SUDDENLY ACCELERATED ON ITS OWN. I HAD THREE TURNS I HAD TO MAKE IN QUICK SUCCESSION (U TURN, LEFT ON PUBLIC DRIVEWAY, RIGHT ON MAIN ROAD) TO GET ON TO THE MAIN ROAD, AND I DID THIS AT BREAK NECK SPEED. BY THE SECOND TURN I WAS GIVING ALL MY STRENGTH TO TRYING TO GET THE BRAKE TO WORK, UNSUCCESSFULLY (LOCKED), AND WAS FULLY FOCUSSED ON TURNING THE CAR SAFELY TO SAVE MY LIFE AT SUCH HIGH SPEED. MY TIRES SQUEALED ON THE THIRD TURN AND MY CELL PHONE FLEW THROUGH THE AIR. I COULD NOT MAKE A TIGHT RIGHT TURN SO MADE MY TURN IN TO THE LEFT LANE (PROUD OF MY DRIVING SUCCESS GIVEN THE SPEED). ONCE I NAVIGATED THE TURNS THE CAR SLOWED DOWN AND BRAKES WORKED AS NORMAL. THIS ALL HAPPENED IN AROUND 20 SECONDS I'D GUESS, AND LESS THAN 1/4 MILE I THINK. JUST FORTUNATE THERE WERE NO CARS COMING IN EITHER DIRECTION. I AM ALIVE TO TELL THIS STORY. I HAD THE CAR TOWED TO A DEALER AND AM AWAITING TO HEAR WHAT THE HAVE TO SAY. I AM PETRIFIED AT THE THOUGHT OF GETTING BACK IN TO THAT CAR.
Additional Notes:
I STARTED MY CAR, PUT IT IN DRIVE AND BEGAN TO MAKE A U TURN OUT OF A PARKING LOT WHEN IT SUDDENLY ACCELERATED ON ITS OWN. I HAD THREE TURNS I HAD TO MAKE IN QUICK SUCCESSION (U TURN, LEFT ON PUBLIC DRIVEWAY, RIGHT ON MAIN ROAD) TO GET ON TO THE MAIN ROAD, AND I DID THIS AT BREAK NECK SPEED. BY THE SECOND TURN I WAS GIVING ALL MY STRENGTH TO TRYING TO GET THE BRAKE TO WORK, UNSUCCESSFULLY (LOCKED), AND WAS FULLY FOCUSSED ON TURNING THE CAR SAFELY TO SAVE MY LIFE AT SUCH HIGH SPEED. MY TIRES SQUEALED ON THE THIRD TURN AND MY CELL PHONE FLEW THROUGH THE AIR. I COULD NOT MAKE A TIGHT RIGHT TURN SO MADE MY TURN IN TO THE LEFT LANE (PROUD OF MY DRIVING SUCCESS GIVEN THE SPEED). ONCE I NAVIGATED THE TURNS THE CAR SLOWED DOWN AND BRAKES WORKED AS NORMAL. THIS ALL HAPPENED IN AROUND 20 SECONDS I'D GUESS, AND LESS THAN 1/4 MILE I THINK. JUST FORTUNATE THERE WERE NO CARS COMING IN EITHER DIRECTION. I AM ALIVE TO TELL THIS STORY. I HAD THE CAR TOWED TO A DEALER AND AM AWAITING TO HEAR WHAT THE HAVE TO SAY. I AM PETRIFIED AT THE THOUGHT OF GETTING BACK IN TO THAT CAR.
Mfg Campaign: 11220031
Recall Date: Jun 14, 2019
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I STARTED MY CAR, PUT IT IN DRIVE AND BEGAN TO MAKE A U TURN OUT OF A PARKING LOT WHEN IT SUDDENLY ACCELERATED ON ITS OWN. I HAD THREE TURNS I HAD TO MAKE IN QUICK SUCCESSION (U TURN, LEFT ON PUBLIC DRIVEWAY, RIGHT ON MAIN ROAD) TO GET ON TO THE MAIN ROAD, AND I DID THIS AT BREAK NECK SPEED. BY THE SECOND TURN I WAS GIVING ALL MY STRENGTH TO TRYING TO GET THE BRAKE TO WORK, UNSUCCESSFULLY (LOCKED), AND WAS FULLY FOCUSSED ON TURNING THE CAR SAFELY TO SAVE MY LIFE AT SUCH HIGH SPEED. MY TIRES SQUEALED ON THE THIRD TURN AND MY CELL PHONE FLEW THROUGH THE AIR. I COULD NOT MAKE A TIGHT RIGHT TURN SO MADE MY TURN IN TO THE LEFT LANE (PROUD OF MY DRIVING SUCCESS GIVEN THE SPEED). ONCE I NAVIGATED THE TURNS THE CAR SLOWED DOWN AND BRAKES WORKED AS NORMAL. THIS ALL HAPPENED IN AROUND 20 SECONDS I'D GUESS, AND LESS THAN 1/4 MILE I THINK. JUST FORTUNATE THERE WERE NO CARS COMING IN EITHER DIRECTION. I AM ALIVE TO TELL THIS STORY. I HAD THE CAR TOWED TO A DEALER AND AM AWAITING TO HEAR WHAT THE HAVE TO SAY. I AM PETRIFIED AT THE THOUGHT OF GETTING BACK IN TO THAT CAR.
Corrective Action:
I STARTED MY CAR, PUT IT IN DRIVE AND BEGAN TO MAKE A U TURN OUT OF A PARKING LOT WHEN IT SUDDENLY ACCELERATED ON ITS OWN. I HAD THREE TURNS I HAD TO MAKE IN QUICK SUCCESSION (U TURN, LEFT ON PUBLIC DRIVEWAY, RIGHT ON MAIN ROAD) TO GET ON TO THE MAIN ROAD, AND I DID THIS AT BREAK NECK SPEED. BY THE SECOND TURN I WAS GIVING ALL MY STRENGTH TO TRYING TO GET THE BRAKE TO WORK, UNSUCCESSFULLY (LOCKED), AND WAS FULLY FOCUSSED ON TURNING THE CAR SAFELY TO SAVE MY LIFE AT SUCH HIGH SPEED. MY TIRES SQUEALED ON THE THIRD TURN AND MY CELL PHONE FLEW THROUGH THE AIR. I COULD NOT MAKE A TIGHT RIGHT TURN SO MADE MY TURN IN TO THE LEFT LANE (PROUD OF MY DRIVING SUCCESS GIVEN THE SPEED). ONCE I NAVIGATED THE TURNS THE CAR SLOWED DOWN AND BRAKES WORKED AS NORMAL. THIS ALL HAPPENED IN AROUND 20 SECONDS I'D GUESS, AND LESS THAN 1/4 MILE I THINK. JUST FORTUNATE THERE WERE NO CARS COMING IN EITHER DIRECTION. I AM ALIVE TO TELL THIS STORY. I HAD THE CAR TOWED TO A DEALER AND AM AWAITING TO HEAR WHAT THE HAVE TO SAY. I AM PETRIFIED AT THE THOUGHT OF GETTING BACK IN TO THAT CAR.
Additional Notes:
I STARTED MY CAR, PUT IT IN DRIVE AND BEGAN TO MAKE A U TURN OUT OF A PARKING LOT WHEN IT SUDDENLY ACCELERATED ON ITS OWN. I HAD THREE TURNS I HAD TO MAKE IN QUICK SUCCESSION (U TURN, LEFT ON PUBLIC DRIVEWAY, RIGHT ON MAIN ROAD) TO GET ON TO THE MAIN ROAD, AND I DID THIS AT BREAK NECK SPEED. BY THE SECOND TURN I WAS GIVING ALL MY STRENGTH TO TRYING TO GET THE BRAKE TO WORK, UNSUCCESSFULLY (LOCKED), AND WAS FULLY FOCUSSED ON TURNING THE CAR SAFELY TO SAVE MY LIFE AT SUCH HIGH SPEED. MY TIRES SQUEALED ON THE THIRD TURN AND MY CELL PHONE FLEW THROUGH THE AIR. I COULD NOT MAKE A TIGHT RIGHT TURN SO MADE MY TURN IN TO THE LEFT LANE (PROUD OF MY DRIVING SUCCESS GIVEN THE SPEED). ONCE I NAVIGATED THE TURNS THE CAR SLOWED DOWN AND BRAKES WORKED AS NORMAL. THIS ALL HAPPENED IN AROUND 20 SECONDS I'D GUESS, AND LESS THAN 1/4 MILE I THINK. JUST FORTUNATE THERE WERE NO CARS COMING IN EITHER DIRECTION. I AM ALIVE TO TELL THIS STORY. I HAD THE CAR TOWED TO A DEALER AND AM AWAITING TO HEAR WHAT THE HAVE TO SAY. I AM PETRIFIED AT THE THOUGHT OF GETTING BACK IN TO THAT CAR.
Mfg Campaign: 11220031
Recall Date: Jun 14, 2019
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I OWNED A 2008 PRIUS WITH 273,453 MILES WHEN I TRADED IT FOR A 2018 PRIUS ON 3/15/18. MY 2008 NEVER HAD THE WINDSHIELD REPLACED; MEANWHILE, THE 2018 HAS BEEN REPLACED ONCE AND THE 2ND IS NOW CRACKED WITHIN 2 MONTHS OF REPLACEMENT. ON 8/7/18 I WAS DRIVING IN A SINGLE LANE ROAD WITH NO VEHICLES AHEAD OR IN THE ONCOMING DIRECTION WHEN I HEARD A POP. WITHIN 5 MINUTES A CRACK BEGAN AT THE BASE OF THE WINDSHIELD AND EXTENDED ABOUT 9' UPWARDS AND TOWARDS THE PASSENGER SIDE BY THE END OF THE DAY. NEXT MORNING THE CRACK WAS 17' LONG, AND BY THE 3RD DAY THE CRACK WAS 26'. AFTER THAT THE CRACK SEEMS TO STABILIZE. ON 10/9/18 I WAS DRIVING ON I-95N HEARD ANOTHER POP AND A 2ND CRACK BEGAN TO FORM. THERE WERE NO VEHICLES IN FRONT OF ME WHEN I HEARD A POP. AN ADDITIONAL CRACK STARTED THAT CURVED FROM THE DRIVER SIDE AND EXTENDED 14' FROM THE BASE OF THE WINDSHIELD 3' FROM THE OLD CRACK TOWARDS THE DRIVER SIDE. THE 2ND CRACK AFFECTED MY VISION SO I HAD HAVE IT REPLACED IMMEDIATELY. ON 11/2/18 I HAD THE OEM WINDSHIELD REPLACED FOR $250 (DEDUCTIBLE) PLUS $477 (TOYOTA CAMERA RECALIBRATION). ON 12/19/18 I HEARD A POP WHILE AT A STOP SIGN AND THE NEW WINDSHIELD DEVELOPED A CRACK FROM THE BASE OF THE GLASS EXTENDING UPWARDS 4' THEN CURVED TOWARDS THE PASSENGER SIDE FOR ANOTHER 7.5' BY THE END OF THE DAY. THE NEXT DAY THE CRACK CURVED UP AND TO THE RIGHT SIDE FOR ANOTHER 7.25'. BY THE 3RD DAY, IT GREW ANOTHER 12' UPWARDS. ON 1/29/19 A SECOND CRACK FORMED NEAR THE INITIAL CRACK AT 3' HIGHER FROM THE BASE. THIS CRACK EXTENDED FOR 12' TOWARDS THE DRIVER SIDE. SO NOW I AM FACED WITH REPLACING THE WINDSHIELD AGAIN; INCURRING THE COSTS AND INCONVENIENCE. GIVEN THE FACT THERE WERE NO VEHICLE AROUND WHEN THE CRACKS HAVE REPEATED APPEARED I FEEL THAT THIS IS A MANUFACTURERS DEFECT AND NOT A FACTOR OF MY DRIVING.
Corrective Action:
I OWNED A 2008 PRIUS WITH 273,453 MILES WHEN I TRADED IT FOR A 2018 PRIUS ON 3/15/18. MY 2008 NEVER HAD THE WINDSHIELD REPLACED; MEANWHILE, THE 2018 HAS BEEN REPLACED ONCE AND THE 2ND IS NOW CRACKED WITHIN 2 MONTHS OF REPLACEMENT. ON 8/7/18 I WAS DRIVING IN A SINGLE LANE ROAD WITH NO VEHICLES AHEAD OR IN THE ONCOMING DIRECTION WHEN I HEARD A POP. WITHIN 5 MINUTES A CRACK BEGAN AT THE BASE OF THE WINDSHIELD AND EXTENDED ABOUT 9' UPWARDS AND TOWARDS THE PASSENGER SIDE BY THE END OF THE DAY. NEXT MORNING THE CRACK WAS 17' LONG, AND BY THE 3RD DAY THE CRACK WAS 26'. AFTER THAT THE CRACK SEEMS TO STABILIZE. ON 10/9/18 I WAS DRIVING ON I-95N HEARD ANOTHER POP AND A 2ND CRACK BEGAN TO FORM. THERE WERE NO VEHICLES IN FRONT OF ME WHEN I HEARD A POP. AN ADDITIONAL CRACK STARTED THAT CURVED FROM THE DRIVER SIDE AND EXTENDED 14' FROM THE BASE OF THE WINDSHIELD 3' FROM THE OLD CRACK TOWARDS THE DRIVER SIDE. THE 2ND CRACK AFFECTED MY VISION SO I HAD HAVE IT REPLACED IMMEDIATELY. ON 11/2/18 I HAD THE OEM WINDSHIELD REPLACED FOR $250 (DEDUCTIBLE) PLUS $477 (TOYOTA CAMERA RECALIBRATION). ON 12/19/18 I HEARD A POP WHILE AT A STOP SIGN AND THE NEW WINDSHIELD DEVELOPED A CRACK FROM THE BASE OF THE GLASS EXTENDING UPWARDS 4' THEN CURVED TOWARDS THE PASSENGER SIDE FOR ANOTHER 7.5' BY THE END OF THE DAY. THE NEXT DAY THE CRACK CURVED UP AND TO THE RIGHT SIDE FOR ANOTHER 7.25'. BY THE 3RD DAY, IT GREW ANOTHER 12' UPWARDS. ON 1/29/19 A SECOND CRACK FORMED NEAR THE INITIAL CRACK AT 3' HIGHER FROM THE BASE. THIS CRACK EXTENDED FOR 12' TOWARDS THE DRIVER SIDE. SO NOW I AM FACED WITH REPLACING THE WINDSHIELD AGAIN; INCURRING THE COSTS AND INCONVENIENCE. GIVEN THE FACT THERE WERE NO VEHICLE AROUND WHEN THE CRACKS HAVE REPEATED APPEARED I FEEL THAT THIS IS A MANUFACTURERS DEFECT AND NOT A FACTOR OF MY DRIVING.
Additional Notes:
I OWNED A 2008 PRIUS WITH 273,453 MILES WHEN I TRADED IT FOR A 2018 PRIUS ON 3/15/18. MY 2008 NEVER HAD THE WINDSHIELD REPLACED; MEANWHILE, THE 2018 HAS BEEN REPLACED ONCE AND THE 2ND IS NOW CRACKED WITHIN 2 MONTHS OF REPLACEMENT. ON 8/7/18 I WAS DRIVING IN A SINGLE LANE ROAD WITH NO VEHICLES AHEAD OR IN THE ONCOMING DIRECTION WHEN I HEARD A POP. WITHIN 5 MINUTES A CRACK BEGAN AT THE BASE OF THE WINDSHIELD AND EXTENDED ABOUT 9' UPWARDS AND TOWARDS THE PASSENGER SIDE BY THE END OF THE DAY. NEXT MORNING THE CRACK WAS 17' LONG, AND BY THE 3RD DAY THE CRACK WAS 26'. AFTER THAT THE CRACK SEEMS TO STABILIZE. ON 10/9/18 I WAS DRIVING ON I-95N HEARD ANOTHER POP AND A 2ND CRACK BEGAN TO FORM. THERE WERE NO VEHICLES IN FRONT OF ME WHEN I HEARD A POP. AN ADDITIONAL CRACK STARTED THAT CURVED FROM THE DRIVER SIDE AND EXTENDED 14' FROM THE BASE OF THE WINDSHIELD 3' FROM THE OLD CRACK TOWARDS THE DRIVER SIDE. THE 2ND CRACK AFFECTED MY VISION SO I HAD HAVE IT REPLACED IMMEDIATELY. ON 11/2/18 I HAD THE OEM WINDSHIELD REPLACED FOR $250 (DEDUCTIBLE) PLUS $477 (TOYOTA CAMERA RECALIBRATION). ON 12/19/18 I HEARD A POP WHILE AT A STOP SIGN AND THE NEW WINDSHIELD DEVELOPED A CRACK FROM THE BASE OF THE GLASS EXTENDING UPWARDS 4' THEN CURVED TOWARDS THE PASSENGER SIDE FOR ANOTHER 7.5' BY THE END OF THE DAY. THE NEXT DAY THE CRACK CURVED UP AND TO THE RIGHT SIDE FOR ANOTHER 7.25'. BY THE 3RD DAY, IT GREW ANOTHER 12' UPWARDS. ON 1/29/19 A SECOND CRACK FORMED NEAR THE INITIAL CRACK AT 3' HIGHER FROM THE BASE. THIS CRACK EXTENDED FOR 12' TOWARDS THE DRIVER SIDE. SO NOW I AM FACED WITH REPLACING THE WINDSHIELD AGAIN; INCURRING THE COSTS AND INCONVENIENCE. GIVEN THE FACT THERE WERE NO VEHICLE AROUND WHEN THE CRACKS HAVE REPEATED APPEARED I FEEL THAT THIS IS A MANUFACTURERS DEFECT AND NOT A FACTOR OF MY DRIVING.
Mfg Campaign: 11202667
Recall Date: Apr 20, 2019
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
NEW CAR JUST OVER 1000 MILES. REAR TIRE BLOWS ON FREEWAY, NO POTHOLE OR ANYTHING HIT. SINCE OWNING THE CAR I'VE HEARD A FAINT THUDDING WHEN GOING OVER 65 MILES AN HOUR. NO INDICATOR LIGHT AND THE TIRES FELT HARD, NOT DEFLATED WHEN I CHECKED. SO I THOUGHT IT MIGHT JUST BE AN UNEVEN ROAD MAKING THAT SOUND. NOW I BELIEVE IT WAS THE TIRE. I HAVE TONS OF PHOTOS IF NEEDED. I FISHTAILED ON THE FREEWAY AND WAS CLOSE ENOUGH TO AN EXIT THAT I GOT OFF ON IT. LUCKILY DID NOT CAUSE AN ACCIDENT.
Corrective Action:
NEW CAR JUST OVER 1000 MILES. REAR TIRE BLOWS ON FREEWAY, NO POTHOLE OR ANYTHING HIT. SINCE OWNING THE CAR I'VE HEARD A FAINT THUDDING WHEN GOING OVER 65 MILES AN HOUR. NO INDICATOR LIGHT AND THE TIRES FELT HARD, NOT DEFLATED WHEN I CHECKED. SO I THOUGHT IT MIGHT JUST BE AN UNEVEN ROAD MAKING THAT SOUND. NOW I BELIEVE IT WAS THE TIRE. I HAVE TONS OF PHOTOS IF NEEDED. I FISHTAILED ON THE FREEWAY AND WAS CLOSE ENOUGH TO AN EXIT THAT I GOT OFF ON IT. LUCKILY DID NOT CAUSE AN ACCIDENT.
Additional Notes:
NEW CAR JUST OVER 1000 MILES. REAR TIRE BLOWS ON FREEWAY, NO POTHOLE OR ANYTHING HIT. SINCE OWNING THE CAR I'VE HEARD A FAINT THUDDING WHEN GOING OVER 65 MILES AN HOUR. NO INDICATOR LIGHT AND THE TIRES FELT HARD, NOT DEFLATED WHEN I CHECKED. SO I THOUGHT IT MIGHT JUST BE AN UNEVEN ROAD MAKING THAT SOUND. NOW I BELIEVE IT WAS THE TIRE. I HAVE TONS OF PHOTOS IF NEEDED. I FISHTAILED ON THE FREEWAY AND WAS CLOSE ENOUGH TO AN EXIT THAT I GOT OFF ON IT. LUCKILY DID NOT CAUSE AN ACCIDENT.
Mfg Campaign: 11161416
Recall Date: Dec 14, 2018
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
LAST YEAR,JUNE 2017, WHILE THE CAR WAS PARKED WE NOTICED THERE WAS A HAIRLINE CRACK ON THE WINDSHIELD. WE RECEIVED SOME QUOTES SAYING IT WOULD BE ABOUT $900 TO FIX. SO WE DECIDED TO GO WITH AN ADHESIVE INJECTION AND PAID ABOUT $50 FOR SOMEONE TO COME FIX IT. HOWEVER, AFTER A MONTH, IT SPREAD. WE HAD NO CHOICE BUT TO REPLACE THE WINDSHIELD. LAST MONTH, SAME THING HAPPENED. CAR WAS PARKED, NOTHING HIT IT. SAME HAIRLINE CRACK. I HAVEN'T FIXED IT BECAUSE OF THE HEAVY EXPENSE. BUT IT HAS SPREAD. CHECKED ONLINE TO SEE IF ANYONE ELSE HAS THE SAME ISSUE AND FOUND THERE'S A CLASS ACTION LAWSUIT FOR THIS BUT IT'S FOR 2014-2016 TOYOTA PRIUS. APPARENTLY THEY HAVE NOT FIXED THIS PROBLEM FOR THE 2017 PRIUS. ALSO, THERE'S A RECALL FOR MY CAR FOR ANOTHER ISSUE.
Corrective Action:
LAST YEAR,JUNE 2017, WHILE THE CAR WAS PARKED WE NOTICED THERE WAS A HAIRLINE CRACK ON THE WINDSHIELD. WE RECEIVED SOME QUOTES SAYING IT WOULD BE ABOUT $900 TO FIX. SO WE DECIDED TO GO WITH AN ADHESIVE INJECTION AND PAID ABOUT $50 FOR SOMEONE TO COME FIX IT. HOWEVER, AFTER A MONTH, IT SPREAD. WE HAD NO CHOICE BUT TO REPLACE THE WINDSHIELD. LAST MONTH, SAME THING HAPPENED. CAR WAS PARKED, NOTHING HIT IT. SAME HAIRLINE CRACK. I HAVEN'T FIXED IT BECAUSE OF THE HEAVY EXPENSE. BUT IT HAS SPREAD. CHECKED ONLINE TO SEE IF ANYONE ELSE HAS THE SAME ISSUE AND FOUND THERE'S A CLASS ACTION LAWSUIT FOR THIS BUT IT'S FOR 2014-2016 TOYOTA PRIUS. APPARENTLY THEY HAVE NOT FIXED THIS PROBLEM FOR THE 2017 PRIUS. ALSO, THERE'S A RECALL FOR MY CAR FOR ANOTHER ISSUE.
Additional Notes:
LAST YEAR,JUNE 2017, WHILE THE CAR WAS PARKED WE NOTICED THERE WAS A HAIRLINE CRACK ON THE WINDSHIELD. WE RECEIVED SOME QUOTES SAYING IT WOULD BE ABOUT $900 TO FIX. SO WE DECIDED TO GO WITH AN ADHESIVE INJECTION AND PAID ABOUT $50 FOR SOMEONE TO COME FIX IT. HOWEVER, AFTER A MONTH, IT SPREAD. WE HAD NO CHOICE BUT TO REPLACE THE WINDSHIELD. LAST MONTH, SAME THING HAPPENED. CAR WAS PARKED, NOTHING HIT IT. SAME HAIRLINE CRACK. I HAVEN'T FIXED IT BECAUSE OF THE HEAVY EXPENSE. BUT IT HAS SPREAD. CHECKED ONLINE TO SEE IF ANYONE ELSE HAS THE SAME ISSUE AND FOUND THERE'S A CLASS ACTION LAWSUIT FOR THIS BUT IT'S FOR 2014-2016 TOYOTA PRIUS. APPARENTLY THEY HAVE NOT FIXED THIS PROBLEM FOR THE 2017 PRIUS. ALSO, THERE'S A RECALL FOR MY CAR FOR ANOTHER ISSUE.
Mfg Campaign: 11138822
Recall Date: Oct 6, 2018
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY IN THE RAIN AT 55MPH A VERY SMALL PEBBLE/BUG STRUCK THE LOWER RIGHT WINDSHIELD BELOW THE WIPER. IT WAS NOT VERY LOUD, BUT DID CREATE A CRACK IN THE WINDSHIELD WITH A FEW MINUTES. WITHIN A FEW DAYS THE CRACK HAS SPREAD ACROSS THE ENTIRE WINDSHIELD.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY IN THE RAIN AT 55MPH A VERY SMALL PEBBLE/BUG STRUCK THE LOWER RIGHT WINDSHIELD BELOW THE WIPER. IT WAS NOT VERY LOUD, BUT DID CREATE A CRACK IN THE WINDSHIELD WITH A FEW MINUTES. WITHIN A FEW DAYS THE CRACK HAS SPREAD ACROSS THE ENTIRE WINDSHIELD.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY IN THE RAIN AT 55MPH A VERY SMALL PEBBLE/BUG STRUCK THE LOWER RIGHT WINDSHIELD BELOW THE WIPER. IT WAS NOT VERY LOUD, BUT DID CREATE A CRACK IN THE WINDSHIELD WITH A FEW MINUTES. WITHIN A FEW DAYS THE CRACK HAS SPREAD ACROSS THE ENTIRE WINDSHIELD.
Mfg Campaign: 11112886
Recall Date: Jul 22, 2018
Toyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
HORRIBLE BACK PAIN CAUSED BY THE PRIUS' DRIVER SEAT. CAR SEAT SHOULD NOT PASS STANDARDS. EXTREMELY UNHEALTHY.
Corrective Action:
HORRIBLE BACK PAIN CAUSED BY THE PRIUS' DRIVER SEAT. CAR SEAT SHOULD NOT PASS STANDARDS. EXTREMELY UNHEALTHY.
Additional Notes:
HORRIBLE BACK PAIN CAUSED BY THE PRIUS' DRIVER SEAT. CAR SEAT SHOULD NOT PASS STANDARDS. EXTREMELY UNHEALTHY.
Mfg Campaign: 11112078
Recall Date: Jul 18, 2018
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CONNECT THE PHONE TO STEREO, ACTIVATE DEVICE ASSISTANT, PHONE CALL OR PLAY AUDIO FROM THE DEVICE THROUGH STEREO. THE STEREO WILL REBOOT. THIS HAS OCCURRED A NUMBER OF TIMES DURING THE FIRST COUPLE WEEKS OF OWNERSHIP. DOESN'T MATTER IF VEHICLE IS IN MOTION OR NOT.
Corrective Action:
CONNECT THE PHONE TO STEREO, ACTIVATE DEVICE ASSISTANT, PHONE CALL OR PLAY AUDIO FROM THE DEVICE THROUGH STEREO. THE STEREO WILL REBOOT. THIS HAS OCCURRED A NUMBER OF TIMES DURING THE FIRST COUPLE WEEKS OF OWNERSHIP. DOESN'T MATTER IF VEHICLE IS IN MOTION OR NOT.
Additional Notes:
CONNECT THE PHONE TO STEREO, ACTIVATE DEVICE ASSISTANT, PHONE CALL OR PLAY AUDIO FROM THE DEVICE THROUGH STEREO. THE STEREO WILL REBOOT. THIS HAS OCCURRED A NUMBER OF TIMES DURING THE FIRST COUPLE WEEKS OF OWNERSHIP. DOESN'T MATTER IF VEHICLE IS IN MOTION OR NOT.
Mfg Campaign: 11110559
Recall Date: Jul 10, 2018
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
THIS IS A BRAND NEW CAR I PURCHASED. THERE IS A HIGH-PITCHED NOISE THAT THE BRAKE PEDAL MAKES WHEN YOU DEPRESS THE BRAKE PEDAL. I THOUGHT THIS WAS PART OF THE BEEPS THE CAR MAKES, BUT IT'S NOT. THE BRAKE BOOSTER WAS REPLACED, BUT THE BRAKE PEDAL CONTINUES TO MAKE A HIGH-PITCHED CHIRPING NOISE. I RETURNED TO TOYOTA SERVICE TO HAVE IT CHECKED OUT, BUT THEY SAID THAT THIS IS A NORMAL SOUND THAT OTHER PRIUSES MAKE. THIS CONCERNS ME THAT THE BRAKES ARE DEFECTIVE SINCE I'VE NEVER HEARD OF BRAKES THAT SOUND LIKE THIS.
Corrective Action:
THIS IS A BRAND NEW CAR I PURCHASED. THERE IS A HIGH-PITCHED NOISE THAT THE BRAKE PEDAL MAKES WHEN YOU DEPRESS THE BRAKE PEDAL. I THOUGHT THIS WAS PART OF THE BEEPS THE CAR MAKES, BUT IT'S NOT. THE BRAKE BOOSTER WAS REPLACED, BUT THE BRAKE PEDAL CONTINUES TO MAKE A HIGH-PITCHED CHIRPING NOISE. I RETURNED TO TOYOTA SERVICE TO HAVE IT CHECKED OUT, BUT THEY SAID THAT THIS IS A NORMAL SOUND THAT OTHER PRIUSES MAKE. THIS CONCERNS ME THAT THE BRAKES ARE DEFECTIVE SINCE I'VE NEVER HEARD OF BRAKES THAT SOUND LIKE THIS.
Additional Notes:
THIS IS A BRAND NEW CAR I PURCHASED. THERE IS A HIGH-PITCHED NOISE THAT THE BRAKE PEDAL MAKES WHEN YOU DEPRESS THE BRAKE PEDAL. I THOUGHT THIS WAS PART OF THE BEEPS THE CAR MAKES, BUT IT'S NOT. THE BRAKE BOOSTER WAS REPLACED, BUT THE BRAKE PEDAL CONTINUES TO MAKE A HIGH-PITCHED CHIRPING NOISE. I RETURNED TO TOYOTA SERVICE TO HAVE IT CHECKED OUT, BUT THEY SAID THAT THIS IS A NORMAL SOUND THAT OTHER PRIUSES MAKE. THIS CONCERNS ME THAT THE BRAKES ARE DEFECTIVE SINCE I'VE NEVER HEARD OF BRAKES THAT SOUND LIKE THIS.
Mfg Campaign: 11103813
Recall Date: Jun 25, 2018
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BACK UP ALARM TOO LOUD, THIS IS A SAFETY ISSUE. FACT IT IS SO LOUD YOU CAN NOT HEAR THE REAR CROSS-TRAFFIC ALERT OR ANY PERSON OUTSIDE THE CAR YELLING. TOYOTA NEEDS TO EITHER DEVELOP A METHOD SO THE OWNER CAN ADJUST THE BACKUP ALARM VOLUME OR HAVE THE DEALER TURN DOWN THE VOLUME FREE OF CHARGE.
Corrective Action:
BACK UP ALARM TOO LOUD, THIS IS A SAFETY ISSUE. FACT IT IS SO LOUD YOU CAN NOT HEAR THE REAR CROSS-TRAFFIC ALERT OR ANY PERSON OUTSIDE THE CAR YELLING. TOYOTA NEEDS TO EITHER DEVELOP A METHOD SO THE OWNER CAN ADJUST THE BACKUP ALARM VOLUME OR HAVE THE DEALER TURN DOWN THE VOLUME FREE OF CHARGE.
Additional Notes:
BACK UP ALARM TOO LOUD, THIS IS A SAFETY ISSUE. FACT IT IS SO LOUD YOU CAN NOT HEAR THE REAR CROSS-TRAFFIC ALERT OR ANY PERSON OUTSIDE THE CAR YELLING. TOYOTA NEEDS TO EITHER DEVELOP A METHOD SO THE OWNER CAN ADJUST THE BACKUP ALARM VOLUME OR HAVE THE DEALER TURN DOWN THE VOLUME FREE OF CHARGE.
Mfg Campaign: 11103383
Recall Date: Jun 22, 2018
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN USING IPHONE WITH BLUETOOTH RANDOM SONGS PLAY WHILE DIRECTIONAL NAVIGATION PROMPTS PLAY (SEE HTTP://OSXDAILY.COM/2017/07/29/STOP-AUTOPLAYING-MUSIC-IPHONE-CAR-BLUETOOTH/). THIS CREATES DRIVER DISTRACTION. THE PROBLEM IS MORE-SO WITH APPLE IOS RATHER THAN THE PRIUS IN PARTICULAR.
Corrective Action:
WHEN USING IPHONE WITH BLUETOOTH RANDOM SONGS PLAY WHILE DIRECTIONAL NAVIGATION PROMPTS PLAY (SEE HTTP://OSXDAILY.COM/2017/07/29/STOP-AUTOPLAYING-MUSIC-IPHONE-CAR-BLUETOOTH/). THIS CREATES DRIVER DISTRACTION. THE PROBLEM IS MORE-SO WITH APPLE IOS RATHER THAN THE PRIUS IN PARTICULAR.
Additional Notes:
WHEN USING IPHONE WITH BLUETOOTH RANDOM SONGS PLAY WHILE DIRECTIONAL NAVIGATION PROMPTS PLAY (SEE HTTP://OSXDAILY.COM/2017/07/29/STOP-AUTOPLAYING-MUSIC-IPHONE-CAR-BLUETOOTH/). THIS CREATES DRIVER DISTRACTION. THE PROBLEM IS MORE-SO WITH APPLE IOS RATHER THAN THE PRIUS IN PARTICULAR.
Mfg Campaign: 11078610
Recall Date: Mar 11, 2018
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