Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Prius vehicles. An electrical short circuit in the combination meter could occur, causing the speedometer, the odometer, and the fuel gauge to go blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19TA21 / 19TB21
Recall Date: Dec 11, 2019
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: K1L/K0L, K2F/KLF
Recall Date: Jul 24, 2019
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19R1
Recall Date: Mar 27, 2019
Consumer Complaints
45 ComplaintsToyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Toyota Prius. The contact stated while at a complete stop, another vehicle crashed into the rear of the vehicle and the vehicle began to accelerate unintendedly. The air bags failed to deploy. The brake pedal was depressed but failed to respond. The contact stated that he was able to prevent a crash by avoiding several vehicles while continuously depressing the brake pedal. The brake pedal responded; however, there was 62-100 ft. stopping distance delay. The contact veered to the side of the road for a moment. The contact stated that as he restarted the vehicle, the vehicle operated as needed. There was no warning light illuminated. There was no police report filed. There was no injury sustained. The contact was able to drive to his workplace. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 78,000.
Corrective Action:
The contact owns a 2019 Toyota Prius. The contact stated while at a complete stop, another vehicle crashed into the rear of the vehicle and the vehicle began to accelerate unintendedly. The air bags failed to deploy. The brake pedal was depressed but failed to respond. The contact stated that he was able to prevent a crash by avoiding several vehicles while continuously depressing the brake pedal. The brake pedal responded; however, there was 62-100 ft. stopping distance delay. The contact veered to the side of the road for a moment. The contact stated that as he restarted the vehicle, the vehicle operated as needed. There was no warning light illuminated. There was no police report filed. There was no injury sustained. The contact was able to drive to his workplace. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 78,000.
Additional Notes:
The contact owns a 2019 Toyota Prius. The contact stated while at a complete stop, another vehicle crashed into the rear of the vehicle and the vehicle began to accelerate unintendedly. The air bags failed to deploy. The brake pedal was depressed but failed to respond. The contact stated that he was able to prevent a crash by avoiding several vehicles while continuously depressing the brake pedal. The brake pedal responded; however, there was 62-100 ft. stopping distance delay. The contact veered to the side of the road for a moment. The contact stated that as he restarted the vehicle, the vehicle operated as needed. There was no warning light illuminated. There was no police report filed. There was no injury sustained. The contact was able to drive to his workplace. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 78,000.
Mfg Campaign: 11504545
Recall Date: Jan 30, 2023
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2019 Toyota Prius. The contact stated while at a complete stop, another vehicle crashed into the rear of the vehicle and the vehicle began to accelerate unintendedly. The air bags failed to deploy. The brake pedal was depressed but failed to respond. The contact stated that he was able to prevent a crash by avoiding several vehicles while continuously depressing the brake pedal. The brake pedal responded; however, there was 62-100 ft. stopping distance delay. The contact veered to the side of the road for a moment. The contact stated that as he restarted the vehicle, the vehicle operated as needed. There was no warning light illuminated. There was no police report filed. There was no injury sustained. The contact was able to drive to his workplace. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 78,000.
Corrective Action:
The contact owns a 2019 Toyota Prius. The contact stated while at a complete stop, another vehicle crashed into the rear of the vehicle and the vehicle began to accelerate unintendedly. The air bags failed to deploy. The brake pedal was depressed but failed to respond. The contact stated that he was able to prevent a crash by avoiding several vehicles while continuously depressing the brake pedal. The brake pedal responded; however, there was 62-100 ft. stopping distance delay. The contact veered to the side of the road for a moment. The contact stated that as he restarted the vehicle, the vehicle operated as needed. There was no warning light illuminated. There was no police report filed. There was no injury sustained. The contact was able to drive to his workplace. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 78,000.
Additional Notes:
The contact owns a 2019 Toyota Prius. The contact stated while at a complete stop, another vehicle crashed into the rear of the vehicle and the vehicle began to accelerate unintendedly. The air bags failed to deploy. The brake pedal was depressed but failed to respond. The contact stated that he was able to prevent a crash by avoiding several vehicles while continuously depressing the brake pedal. The brake pedal responded; however, there was 62-100 ft. stopping distance delay. The contact veered to the side of the road for a moment. The contact stated that as he restarted the vehicle, the vehicle operated as needed. There was no warning light illuminated. There was no police report filed. There was no injury sustained. The contact was able to drive to his workplace. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 78,000.
Mfg Campaign: 11504545
Recall Date: Jan 30, 2023
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2019 Toyota Prius. The contact stated while at a complete stop, another vehicle crashed into the rear of the vehicle and the vehicle began to accelerate unintendedly. The air bags failed to deploy. The brake pedal was depressed but failed to respond. The contact stated that he was able to prevent a crash by avoiding several vehicles while continuously depressing the brake pedal. The brake pedal responded; however, there was 62-100 ft. stopping distance delay. The contact veered to the side of the road for a moment. The contact stated that as he restarted the vehicle, the vehicle operated as needed. There was no warning light illuminated. There was no police report filed. There was no injury sustained. The contact was able to drive to his workplace. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 78,000.
Corrective Action:
The contact owns a 2019 Toyota Prius. The contact stated while at a complete stop, another vehicle crashed into the rear of the vehicle and the vehicle began to accelerate unintendedly. The air bags failed to deploy. The brake pedal was depressed but failed to respond. The contact stated that he was able to prevent a crash by avoiding several vehicles while continuously depressing the brake pedal. The brake pedal responded; however, there was 62-100 ft. stopping distance delay. The contact veered to the side of the road for a moment. The contact stated that as he restarted the vehicle, the vehicle operated as needed. There was no warning light illuminated. There was no police report filed. There was no injury sustained. The contact was able to drive to his workplace. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 78,000.
Additional Notes:
The contact owns a 2019 Toyota Prius. The contact stated while at a complete stop, another vehicle crashed into the rear of the vehicle and the vehicle began to accelerate unintendedly. The air bags failed to deploy. The brake pedal was depressed but failed to respond. The contact stated that he was able to prevent a crash by avoiding several vehicles while continuously depressing the brake pedal. The brake pedal responded; however, there was 62-100 ft. stopping distance delay. The contact veered to the side of the road for a moment. The contact stated that as he restarted the vehicle, the vehicle operated as needed. There was no warning light illuminated. There was no police report filed. There was no injury sustained. The contact was able to drive to his workplace. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 78,000.
Mfg Campaign: 11504545
Recall Date: Jan 30, 2023
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Whenever it rains the warning message clean parking assist sensor comes on while you are driving. Even after you clean the sensors the warning continues to beep contiously. You can press the back button but it will not stop. Also proximity sensor comes on with this incident. After the rain stops the problem stops.
Corrective Action:
Whenever it rains the warning message clean parking assist sensor comes on while you are driving. Even after you clean the sensors the warning continues to beep contiously. You can press the back button but it will not stop. Also proximity sensor comes on with this incident. After the rain stops the problem stops.
Additional Notes:
Whenever it rains the warning message clean parking assist sensor comes on while you are driving. Even after you clean the sensors the warning continues to beep contiously. You can press the back button but it will not stop. Also proximity sensor comes on with this incident. After the rain stops the problem stops.
Mfg Campaign: 11468535
Recall Date: Jun 9, 2022
Toyota Motor Corporation
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Whenever it rains the warning message clean parking assist sensor comes on while you are driving. Even after you clean the sensors the warning continues to beep contiously. You can press the back button but it will not stop. Also proximity sensor comes on with this incident. After the rain stops the problem stops.
Corrective Action:
Whenever it rains the warning message clean parking assist sensor comes on while you are driving. Even after you clean the sensors the warning continues to beep contiously. You can press the back button but it will not stop. Also proximity sensor comes on with this incident. After the rain stops the problem stops.
Additional Notes:
Whenever it rains the warning message clean parking assist sensor comes on while you are driving. Even after you clean the sensors the warning continues to beep contiously. You can press the back button but it will not stop. Also proximity sensor comes on with this incident. After the rain stops the problem stops.
Mfg Campaign: 11468535
Recall Date: Jun 9, 2022
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Whenever it rains the warning message clean parking assist sensor comes on while you are driving. Even after you clean the sensors the warning continues to beep contiously. You can press the back button but it will not stop. Also proximity sensor comes on with this incident. After the rain stops the problem stops.
Corrective Action:
Whenever it rains the warning message clean parking assist sensor comes on while you are driving. Even after you clean the sensors the warning continues to beep contiously. You can press the back button but it will not stop. Also proximity sensor comes on with this incident. After the rain stops the problem stops.
Additional Notes:
Whenever it rains the warning message clean parking assist sensor comes on while you are driving. Even after you clean the sensors the warning continues to beep contiously. You can press the back button but it will not stop. Also proximity sensor comes on with this incident. After the rain stops the problem stops.
Mfg Campaign: 11468535
Recall Date: Jun 9, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
At low speeds when the windows are down and music is playing on the internal speakers, it can drown out the pedestrian warning sound making it impossible for pedestrians to hear it
Corrective Action:
At low speeds when the windows are down and music is playing on the internal speakers, it can drown out the pedestrian warning sound making it impossible for pedestrians to hear it
Additional Notes:
At low speeds when the windows are down and music is playing on the internal speakers, it can drown out the pedestrian warning sound making it impossible for pedestrians to hear it
Mfg Campaign: 11451448
Recall Date: Feb 10, 2022
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES, AIR:DISC:ROTOR
Potential Consequences:
The contact owns a 2019 Toyota Prius. The contact stated that upon depression of the brake pedal, pulsation in the brake pedal could be felt without warning. Upon taking the vehicle to a dealer, he requested to have the rotors checked for any defects. He was given a service report that stated that the rotors needed to be replaced. Upon taking the vehicle home, the contact inspected the vehicle himself and discovered corrosion on all four of the brake rotors. The contact took the vehicle back to the dealer where they confirmed the failure and informed him that there were no recalls on the vehicle and that the brake rotors were not covered under warranty. The manufacturer was notified of the failure and he filed a complaint. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.
Corrective Action:
The contact owns a 2019 Toyota Prius. The contact stated that upon depression of the brake pedal, pulsation in the brake pedal could be felt without warning. Upon taking the vehicle to a dealer, he requested to have the rotors checked for any defects. He was given a service report that stated that the rotors needed to be replaced. Upon taking the vehicle home, the contact inspected the vehicle himself and discovered corrosion on all four of the brake rotors. The contact took the vehicle back to the dealer where they confirmed the failure and informed him that there were no recalls on the vehicle and that the brake rotors were not covered under warranty. The manufacturer was notified of the failure and he filed a complaint. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.
Additional Notes:
The contact owns a 2019 Toyota Prius. The contact stated that upon depression of the brake pedal, pulsation in the brake pedal could be felt without warning. Upon taking the vehicle to a dealer, he requested to have the rotors checked for any defects. He was given a service report that stated that the rotors needed to be replaced. Upon taking the vehicle home, the contact inspected the vehicle himself and discovered corrosion on all four of the brake rotors. The contact took the vehicle back to the dealer where they confirmed the failure and informed him that there were no recalls on the vehicle and that the brake rotors were not covered under warranty. The manufacturer was notified of the failure and he filed a complaint. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.
Mfg Campaign: 11438613
Recall Date: Oct 29, 2021
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
VEHICLE INVOLVED IN A ACCIDENT. VEHICLE BRAKE SYSTEM DID NOT WORK. DRIVER HAD FOOT ON BRAKE PEDAL. ANTI COLLISION BREAK SYSTEM DID NOT WORK, VEHICLE SLID FOR 20FT INTO A STOPPED FOR. 2019 PRIUS WAS GOING 35 MPH BEFORE RISK OF COLLISION WAS REALIZED. SIGNIFICANT DAMAGE DONE ON PASSENGER SIDE BUMPER. NO AIR BAGS DEPLOYED.
Corrective Action:
VEHICLE INVOLVED IN A ACCIDENT. VEHICLE BRAKE SYSTEM DID NOT WORK. DRIVER HAD FOOT ON BRAKE PEDAL. ANTI COLLISION BREAK SYSTEM DID NOT WORK, VEHICLE SLID FOR 20FT INTO A STOPPED FOR. 2019 PRIUS WAS GOING 35 MPH BEFORE RISK OF COLLISION WAS REALIZED. SIGNIFICANT DAMAGE DONE ON PASSENGER SIDE BUMPER. NO AIR BAGS DEPLOYED.
Additional Notes:
VEHICLE INVOLVED IN A ACCIDENT. VEHICLE BRAKE SYSTEM DID NOT WORK. DRIVER HAD FOOT ON BRAKE PEDAL. ANTI COLLISION BREAK SYSTEM DID NOT WORK, VEHICLE SLID FOR 20FT INTO A STOPPED FOR. 2019 PRIUS WAS GOING 35 MPH BEFORE RISK OF COLLISION WAS REALIZED. SIGNIFICANT DAMAGE DONE ON PASSENGER SIDE BUMPER. NO AIR BAGS DEPLOYED.
Mfg Campaign: 11390410
Recall Date: Jan 27, 2021
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE INVOLVED IN A ACCIDENT. VEHICLE BRAKE SYSTEM DID NOT WORK. DRIVER HAD FOOT ON BRAKE PEDAL. ANTI COLLISION BREAK SYSTEM DID NOT WORK, VEHICLE SLID FOR 20FT INTO A STOPPED FOR. 2019 PRIUS WAS GOING 35 MPH BEFORE RISK OF COLLISION WAS REALIZED. SIGNIFICANT DAMAGE DONE ON PASSENGER SIDE BUMPER. NO AIR BAGS DEPLOYED.
Corrective Action:
VEHICLE INVOLVED IN A ACCIDENT. VEHICLE BRAKE SYSTEM DID NOT WORK. DRIVER HAD FOOT ON BRAKE PEDAL. ANTI COLLISION BREAK SYSTEM DID NOT WORK, VEHICLE SLID FOR 20FT INTO A STOPPED FOR. 2019 PRIUS WAS GOING 35 MPH BEFORE RISK OF COLLISION WAS REALIZED. SIGNIFICANT DAMAGE DONE ON PASSENGER SIDE BUMPER. NO AIR BAGS DEPLOYED.
Additional Notes:
VEHICLE INVOLVED IN A ACCIDENT. VEHICLE BRAKE SYSTEM DID NOT WORK. DRIVER HAD FOOT ON BRAKE PEDAL. ANTI COLLISION BREAK SYSTEM DID NOT WORK, VEHICLE SLID FOR 20FT INTO A STOPPED FOR. 2019 PRIUS WAS GOING 35 MPH BEFORE RISK OF COLLISION WAS REALIZED. SIGNIFICANT DAMAGE DONE ON PASSENGER SIDE BUMPER. NO AIR BAGS DEPLOYED.
Mfg Campaign: 11390410
Recall Date: Jan 27, 2021
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
VEHICLE INVOLVED IN A ACCIDENT. VEHICLE BRAKE SYSTEM DID NOT WORK. DRIVER HAD FOOT ON BRAKE PEDAL. ANTI COLLISION BREAK SYSTEM DID NOT WORK, VEHICLE SLID FOR 20FT INTO A STOPPED FOR. 2019 PRIUS WAS GOING 35 MPH BEFORE RISK OF COLLISION WAS REALIZED. SIGNIFICANT DAMAGE DONE ON PASSENGER SIDE BUMPER. NO AIR BAGS DEPLOYED.
Corrective Action:
VEHICLE INVOLVED IN A ACCIDENT. VEHICLE BRAKE SYSTEM DID NOT WORK. DRIVER HAD FOOT ON BRAKE PEDAL. ANTI COLLISION BREAK SYSTEM DID NOT WORK, VEHICLE SLID FOR 20FT INTO A STOPPED FOR. 2019 PRIUS WAS GOING 35 MPH BEFORE RISK OF COLLISION WAS REALIZED. SIGNIFICANT DAMAGE DONE ON PASSENGER SIDE BUMPER. NO AIR BAGS DEPLOYED.
Additional Notes:
VEHICLE INVOLVED IN A ACCIDENT. VEHICLE BRAKE SYSTEM DID NOT WORK. DRIVER HAD FOOT ON BRAKE PEDAL. ANTI COLLISION BREAK SYSTEM DID NOT WORK, VEHICLE SLID FOR 20FT INTO A STOPPED FOR. 2019 PRIUS WAS GOING 35 MPH BEFORE RISK OF COLLISION WAS REALIZED. SIGNIFICANT DAMAGE DONE ON PASSENGER SIDE BUMPER. NO AIR BAGS DEPLOYED.
Mfg Campaign: 11390410
Recall Date: Jan 27, 2021
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS TRAVELING AT ABOUT 55 MPH ON HIGHWAY 66 WHEN THE INSTRUMENT PANEL BEGAN FLASHING THE FOLLOWING WARNINGS: "BRAKING POWER LOW, PHSB MALFUNCTION, PARKING BRAKE LOW, PRE-COLLISION MALFUNCTION, ANTI-LOCK MALFUNCTION, LANE DEPARRURE MALFUNCTION, BRAKE OVERIDE" . THE ONLY OBVIOUS SYMPTOM WAS THAT THERE WAS NO BRAKE BOOST - THE BRAKES CONTINUED TO FUNCTION, BUT WITHOUT POWER ASSIST. I AM A FORMER AUTO MECHANIC, SO I WOULD HAVE NOTICED IF THERE WERE ANY OTHER SYMPTONS. THE DEALERSHIP HAD THE CAR FOR 3 WEEKS AND ULTIMATELY REPLACED BOTH THE BRAKE BOOSTER AND THE MASTER CYLINDER. THEY INITIALLY REPLACED THE BOOSTER AND DISCOVERED THAT THAT DID NOT FIX WHATEVER WAS CAUSING THE WARNINGS AND DTCS. TOYOTA INSTRUCTED THEM TO REPLACE THE MASTER CYLINDER AND THAT APPARENTLY FIXED THE PROBLEM. THEY COULD NOT EXPLAIN WHY A FAULT IN THE MASTER CYLIDER WOULD HAVE CAUSED THE ARRAY OF SYMOTOMS OBSERVED BY BOTH MYSELF AND THE MECHANICS. I WAS SURPRIZED THAT THE MASTER CYLINDER WAS THE CAUSE AS THE THE LOSS OF BOOST SEEMED TO BE A BRAKE BOOST PROBLEM. I WAS TOLD THAT TOYOTA IS AWARE OF THE PROBLEM AND THAT IT IS WIDESPREAD.
Corrective Action:
I WAS TRAVELING AT ABOUT 55 MPH ON HIGHWAY 66 WHEN THE INSTRUMENT PANEL BEGAN FLASHING THE FOLLOWING WARNINGS: "BRAKING POWER LOW, PHSB MALFUNCTION, PARKING BRAKE LOW, PRE-COLLISION MALFUNCTION, ANTI-LOCK MALFUNCTION, LANE DEPARRURE MALFUNCTION, BRAKE OVERIDE" . THE ONLY OBVIOUS SYMPTOM WAS THAT THERE WAS NO BRAKE BOOST - THE BRAKES CONTINUED TO FUNCTION, BUT WITHOUT POWER ASSIST. I AM A FORMER AUTO MECHANIC, SO I WOULD HAVE NOTICED IF THERE WERE ANY OTHER SYMPTONS. THE DEALERSHIP HAD THE CAR FOR 3 WEEKS AND ULTIMATELY REPLACED BOTH THE BRAKE BOOSTER AND THE MASTER CYLINDER. THEY INITIALLY REPLACED THE BOOSTER AND DISCOVERED THAT THAT DID NOT FIX WHATEVER WAS CAUSING THE WARNINGS AND DTCS. TOYOTA INSTRUCTED THEM TO REPLACE THE MASTER CYLINDER AND THAT APPARENTLY FIXED THE PROBLEM. THEY COULD NOT EXPLAIN WHY A FAULT IN THE MASTER CYLIDER WOULD HAVE CAUSED THE ARRAY OF SYMOTOMS OBSERVED BY BOTH MYSELF AND THE MECHANICS. I WAS SURPRIZED THAT THE MASTER CYLINDER WAS THE CAUSE AS THE THE LOSS OF BOOST SEEMED TO BE A BRAKE BOOST PROBLEM. I WAS TOLD THAT TOYOTA IS AWARE OF THE PROBLEM AND THAT IT IS WIDESPREAD.
Additional Notes:
I WAS TRAVELING AT ABOUT 55 MPH ON HIGHWAY 66 WHEN THE INSTRUMENT PANEL BEGAN FLASHING THE FOLLOWING WARNINGS: "BRAKING POWER LOW, PHSB MALFUNCTION, PARKING BRAKE LOW, PRE-COLLISION MALFUNCTION, ANTI-LOCK MALFUNCTION, LANE DEPARRURE MALFUNCTION, BRAKE OVERIDE" . THE ONLY OBVIOUS SYMPTOM WAS THAT THERE WAS NO BRAKE BOOST - THE BRAKES CONTINUED TO FUNCTION, BUT WITHOUT POWER ASSIST. I AM A FORMER AUTO MECHANIC, SO I WOULD HAVE NOTICED IF THERE WERE ANY OTHER SYMPTONS. THE DEALERSHIP HAD THE CAR FOR 3 WEEKS AND ULTIMATELY REPLACED BOTH THE BRAKE BOOSTER AND THE MASTER CYLINDER. THEY INITIALLY REPLACED THE BOOSTER AND DISCOVERED THAT THAT DID NOT FIX WHATEVER WAS CAUSING THE WARNINGS AND DTCS. TOYOTA INSTRUCTED THEM TO REPLACE THE MASTER CYLINDER AND THAT APPARENTLY FIXED THE PROBLEM. THEY COULD NOT EXPLAIN WHY A FAULT IN THE MASTER CYLIDER WOULD HAVE CAUSED THE ARRAY OF SYMOTOMS OBSERVED BY BOTH MYSELF AND THE MECHANICS. I WAS SURPRIZED THAT THE MASTER CYLINDER WAS THE CAUSE AS THE THE LOSS OF BOOST SEEMED TO BE A BRAKE BOOST PROBLEM. I WAS TOLD THAT TOYOTA IS AWARE OF THE PROBLEM AND THAT IT IS WIDESPREAD.
Mfg Campaign: 11354420
Recall Date: Sep 11, 2020
Toyota Motor Corporation
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
PRIUS STALLS IN THE RAIN DESPITE NOT BEING A RECALLED MODEL. PCS SENSOR IS AFTERMARKET, PEDESTRIAN WARNING ALERT NOISE IS OFFLINE, SUSPENSION IS CRACKED, ENGINE MAKES CREAKING NOISE AT LOW SPEED TURNING. I WORKED FOR TOYOTA AS A SALESPERSON AND THEY REALLY TOOK ADVANTAGE OF ME. *TR
Corrective Action:
PRIUS STALLS IN THE RAIN DESPITE NOT BEING A RECALLED MODEL. PCS SENSOR IS AFTERMARKET, PEDESTRIAN WARNING ALERT NOISE IS OFFLINE, SUSPENSION IS CRACKED, ENGINE MAKES CREAKING NOISE AT LOW SPEED TURNING. I WORKED FOR TOYOTA AS A SALESPERSON AND THEY REALLY TOOK ADVANTAGE OF ME. *TR
Additional Notes:
PRIUS STALLS IN THE RAIN DESPITE NOT BEING A RECALLED MODEL. PCS SENSOR IS AFTERMARKET, PEDESTRIAN WARNING ALERT NOISE IS OFFLINE, SUSPENSION IS CRACKED, ENGINE MAKES CREAKING NOISE AT LOW SPEED TURNING. I WORKED FOR TOYOTA AS A SALESPERSON AND THEY REALLY TOOK ADVANTAGE OF ME. *TR
Mfg Campaign: 11327502
Recall Date: Jun 6, 2020
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
PRIUS STALLS IN THE RAIN DESPITE NOT BEING A RECALLED MODEL. PCS SENSOR IS AFTERMARKET, PEDESTRIAN WARNING ALERT NOISE IS OFFLINE, SUSPENSION IS CRACKED, ENGINE MAKES CREAKING NOISE AT LOW SPEED TURNING. I WORKED FOR TOYOTA AS A SALESPERSON AND THEY REALLY TOOK ADVANTAGE OF ME. *TR
Corrective Action:
PRIUS STALLS IN THE RAIN DESPITE NOT BEING A RECALLED MODEL. PCS SENSOR IS AFTERMARKET, PEDESTRIAN WARNING ALERT NOISE IS OFFLINE, SUSPENSION IS CRACKED, ENGINE MAKES CREAKING NOISE AT LOW SPEED TURNING. I WORKED FOR TOYOTA AS A SALESPERSON AND THEY REALLY TOOK ADVANTAGE OF ME. *TR
Additional Notes:
PRIUS STALLS IN THE RAIN DESPITE NOT BEING A RECALLED MODEL. PCS SENSOR IS AFTERMARKET, PEDESTRIAN WARNING ALERT NOISE IS OFFLINE, SUSPENSION IS CRACKED, ENGINE MAKES CREAKING NOISE AT LOW SPEED TURNING. I WORKED FOR TOYOTA AS A SALESPERSON AND THEY REALLY TOOK ADVANTAGE OF ME. *TR
Mfg Campaign: 11327502
Recall Date: Jun 6, 2020
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PRIUS STALLS IN THE RAIN DESPITE NOT BEING A RECALLED MODEL. PCS SENSOR IS AFTERMARKET, PEDESTRIAN WARNING ALERT NOISE IS OFFLINE, SUSPENSION IS CRACKED, ENGINE MAKES CREAKING NOISE AT LOW SPEED TURNING. I WORKED FOR TOYOTA AS A SALESPERSON AND THEY REALLY TOOK ADVANTAGE OF ME. *TR
Corrective Action:
PRIUS STALLS IN THE RAIN DESPITE NOT BEING A RECALLED MODEL. PCS SENSOR IS AFTERMARKET, PEDESTRIAN WARNING ALERT NOISE IS OFFLINE, SUSPENSION IS CRACKED, ENGINE MAKES CREAKING NOISE AT LOW SPEED TURNING. I WORKED FOR TOYOTA AS A SALESPERSON AND THEY REALLY TOOK ADVANTAGE OF ME. *TR
Additional Notes:
PRIUS STALLS IN THE RAIN DESPITE NOT BEING A RECALLED MODEL. PCS SENSOR IS AFTERMARKET, PEDESTRIAN WARNING ALERT NOISE IS OFFLINE, SUSPENSION IS CRACKED, ENGINE MAKES CREAKING NOISE AT LOW SPEED TURNING. I WORKED FOR TOYOTA AS A SALESPERSON AND THEY REALLY TOOK ADVANTAGE OF ME. *TR
Mfg Campaign: 11327502
Recall Date: Jun 6, 2020
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT A BRAND NEW 2019 PRIUS FROM THE DEALERSHIP THAT I WORK AT. ONLY A MONTH LATER, THE PRE COLLISION SYSTEM STARTED BECOME UNAVAILABLE AND THE ENGINE STARTED MAKING A LOUD CRANKING NOISE. I TOOK IT TO TOYOTA AND THEY TOLD ME THAT THE PCS MILIMETRE WAVE SENSOR WAS MISSING FROM THE CAR. THEY ALSO DID NOT WANT TO FIX THE ENGINE PROBLEM OR EVEN LOOK INTO IT DESPITE STILL HAVING WARRANTY LEFT.
Corrective Action:
I BOUGHT A BRAND NEW 2019 PRIUS FROM THE DEALERSHIP THAT I WORK AT. ONLY A MONTH LATER, THE PRE COLLISION SYSTEM STARTED BECOME UNAVAILABLE AND THE ENGINE STARTED MAKING A LOUD CRANKING NOISE. I TOOK IT TO TOYOTA AND THEY TOLD ME THAT THE PCS MILIMETRE WAVE SENSOR WAS MISSING FROM THE CAR. THEY ALSO DID NOT WANT TO FIX THE ENGINE PROBLEM OR EVEN LOOK INTO IT DESPITE STILL HAVING WARRANTY LEFT.
Additional Notes:
I BOUGHT A BRAND NEW 2019 PRIUS FROM THE DEALERSHIP THAT I WORK AT. ONLY A MONTH LATER, THE PRE COLLISION SYSTEM STARTED BECOME UNAVAILABLE AND THE ENGINE STARTED MAKING A LOUD CRANKING NOISE. I TOOK IT TO TOYOTA AND THEY TOLD ME THAT THE PCS MILIMETRE WAVE SENSOR WAS MISSING FROM THE CAR. THEY ALSO DID NOT WANT TO FIX THE ENGINE PROBLEM OR EVEN LOOK INTO IT DESPITE STILL HAVING WARRANTY LEFT.
Mfg Campaign: 11315905
Recall Date: Mar 3, 2020
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
I BOUGHT A BRAND NEW 2019 PRIUS FROM THE DEALERSHIP THAT I WORK AT. ONLY A MONTH LATER, THE PRE COLLISION SYSTEM STARTED BECOME UNAVAILABLE AND THE ENGINE STARTED MAKING A LOUD CRANKING NOISE. I TOOK IT TO TOYOTA AND THEY TOLD ME THAT THE PCS MILIMETRE WAVE SENSOR WAS MISSING FROM THE CAR. THEY ALSO DID NOT WANT TO FIX THE ENGINE PROBLEM OR EVEN LOOK INTO IT DESPITE STILL HAVING WARRANTY LEFT.
Corrective Action:
I BOUGHT A BRAND NEW 2019 PRIUS FROM THE DEALERSHIP THAT I WORK AT. ONLY A MONTH LATER, THE PRE COLLISION SYSTEM STARTED BECOME UNAVAILABLE AND THE ENGINE STARTED MAKING A LOUD CRANKING NOISE. I TOOK IT TO TOYOTA AND THEY TOLD ME THAT THE PCS MILIMETRE WAVE SENSOR WAS MISSING FROM THE CAR. THEY ALSO DID NOT WANT TO FIX THE ENGINE PROBLEM OR EVEN LOOK INTO IT DESPITE STILL HAVING WARRANTY LEFT.
Additional Notes:
I BOUGHT A BRAND NEW 2019 PRIUS FROM THE DEALERSHIP THAT I WORK AT. ONLY A MONTH LATER, THE PRE COLLISION SYSTEM STARTED BECOME UNAVAILABLE AND THE ENGINE STARTED MAKING A LOUD CRANKING NOISE. I TOOK IT TO TOYOTA AND THEY TOLD ME THAT THE PCS MILIMETRE WAVE SENSOR WAS MISSING FROM THE CAR. THEY ALSO DID NOT WANT TO FIX THE ENGINE PROBLEM OR EVEN LOOK INTO IT DESPITE STILL HAVING WARRANTY LEFT.
Mfg Campaign: 11315905
Recall Date: Mar 3, 2020
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BOUGHT A BRAND NEW 2019 PRIUS FROM THE DEALERSHIP THAT I WORK AT. ONLY A MONTH LATER, THE PRE COLLISION SYSTEM STARTED BECOME UNAVAILABLE AND THE ENGINE STARTED MAKING A LOUD CRANKING NOISE. I TOOK IT TO TOYOTA AND THEY TOLD ME THAT THE PCS MILIMETRE WAVE SENSOR WAS MISSING FROM THE CAR. THEY ALSO DID NOT WANT TO FIX THE ENGINE PROBLEM OR EVEN LOOK INTO IT DESPITE STILL HAVING WARRANTY LEFT.
Corrective Action:
I BOUGHT A BRAND NEW 2019 PRIUS FROM THE DEALERSHIP THAT I WORK AT. ONLY A MONTH LATER, THE PRE COLLISION SYSTEM STARTED BECOME UNAVAILABLE AND THE ENGINE STARTED MAKING A LOUD CRANKING NOISE. I TOOK IT TO TOYOTA AND THEY TOLD ME THAT THE PCS MILIMETRE WAVE SENSOR WAS MISSING FROM THE CAR. THEY ALSO DID NOT WANT TO FIX THE ENGINE PROBLEM OR EVEN LOOK INTO IT DESPITE STILL HAVING WARRANTY LEFT.
Additional Notes:
I BOUGHT A BRAND NEW 2019 PRIUS FROM THE DEALERSHIP THAT I WORK AT. ONLY A MONTH LATER, THE PRE COLLISION SYSTEM STARTED BECOME UNAVAILABLE AND THE ENGINE STARTED MAKING A LOUD CRANKING NOISE. I TOOK IT TO TOYOTA AND THEY TOLD ME THAT THE PCS MILIMETRE WAVE SENSOR WAS MISSING FROM THE CAR. THEY ALSO DID NOT WANT TO FIX THE ENGINE PROBLEM OR EVEN LOOK INTO IT DESPITE STILL HAVING WARRANTY LEFT.
Mfg Campaign: 11315905
Recall Date: Mar 3, 2020
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS TURNING TO EXIT A FREEWAY AND ALL OF A SUDDEN MY CAR CAME TO A STOP (ABOUT 55MPH TO 0) IN A MATTER OF SECONDS WITH NO WARNING. IT THEN TOOK A FEW SECONDS BEFORE I WAS ABLE TO GET THE GAS TO WORK AGAIN. NO CARS WERE AROUND ME LUCKILY.
Corrective Action:
I WAS TURNING TO EXIT A FREEWAY AND ALL OF A SUDDEN MY CAR CAME TO A STOP (ABOUT 55MPH TO 0) IN A MATTER OF SECONDS WITH NO WARNING. IT THEN TOOK A FEW SECONDS BEFORE I WAS ABLE TO GET THE GAS TO WORK AGAIN. NO CARS WERE AROUND ME LUCKILY.
Additional Notes:
I WAS TURNING TO EXIT A FREEWAY AND ALL OF A SUDDEN MY CAR CAME TO A STOP (ABOUT 55MPH TO 0) IN A MATTER OF SECONDS WITH NO WARNING. IT THEN TOOK A FEW SECONDS BEFORE I WAS ABLE TO GET THE GAS TO WORK AGAIN. NO CARS WERE AROUND ME LUCKILY.
Mfg Campaign: 11268309
Recall Date: Oct 14, 2019
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS TURNING TO EXIT A FREEWAY AND ALL OF A SUDDEN MY CAR CAME TO A STOP (ABOUT 55MPH TO 0) IN A MATTER OF SECONDS WITH NO WARNING. IT THEN TOOK A FEW SECONDS BEFORE I WAS ABLE TO GET THE GAS TO WORK AGAIN. NO CARS WERE AROUND ME LUCKILY.
Corrective Action:
I WAS TURNING TO EXIT A FREEWAY AND ALL OF A SUDDEN MY CAR CAME TO A STOP (ABOUT 55MPH TO 0) IN A MATTER OF SECONDS WITH NO WARNING. IT THEN TOOK A FEW SECONDS BEFORE I WAS ABLE TO GET THE GAS TO WORK AGAIN. NO CARS WERE AROUND ME LUCKILY.
Additional Notes:
I WAS TURNING TO EXIT A FREEWAY AND ALL OF A SUDDEN MY CAR CAME TO A STOP (ABOUT 55MPH TO 0) IN A MATTER OF SECONDS WITH NO WARNING. IT THEN TOOK A FEW SECONDS BEFORE I WAS ABLE TO GET THE GAS TO WORK AGAIN. NO CARS WERE AROUND ME LUCKILY.
Mfg Campaign: 11268309
Recall Date: Oct 14, 2019
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury