Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB13 / 23TA13
Recall Date: Nov 1, 2023
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET19A
Recall Date: Jun 28, 2019
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17R2
Recall Date: May 2, 2017
Consumer Complaints
387 ComplaintsToyota Motor Corporation
Defect Description:
TRACTION CONTROL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES ACTIVATED AUTOMATICALLY WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER (PRIME TOYOTA RT 2, 700 OLD UNION TURNPIKE, LANCASTER, MA 01523), BUT COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. *TT THE CONSUMER STATED THE RADAR CRUISE CONTROL MALFUNCTIONED. *JS THE CONSUMER STATED THE CLIMATE CONTROL ADJUSTMENT KNOBS JAMMED.*JS UPDATED 9/18/18*JB *JS *TR *JS *TR *JS
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES ACTIVATED AUTOMATICALLY WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER (PRIME TOYOTA RT 2, 700 OLD UNION TURNPIKE, LANCASTER, MA 01523), BUT COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. *TT THE CONSUMER STATED THE RADAR CRUISE CONTROL MALFUNCTIONED. *JS THE CONSUMER STATED THE CLIMATE CONTROL ADJUSTMENT KNOBS JAMMED.*JS UPDATED 9/18/18*JB *JS *TR *JS *TR *JS
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES ACTIVATED AUTOMATICALLY WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER (PRIME TOYOTA RT 2, 700 OLD UNION TURNPIKE, LANCASTER, MA 01523), BUT COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. *TT THE CONSUMER STATED THE RADAR CRUISE CONTROL MALFUNCTIONED. *JS THE CONSUMER STATED THE CLIMATE CONTROL ADJUSTMENT KNOBS JAMMED.*JS UPDATED 9/18/18*JB *JS *TR *JS *TR *JS
Mfg Campaign: 11052764
Recall Date: Dec 6, 2017
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES ACTIVATED AUTOMATICALLY WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER (PRIME TOYOTA RT 2, 700 OLD UNION TURNPIKE, LANCASTER, MA 01523), BUT COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. *TT THE CONSUMER STATED THE RADAR CRUISE CONTROL MALFUNCTIONED. *JS THE CONSUMER STATED THE CLIMATE CONTROL ADJUSTMENT KNOBS JAMMED.*JS UPDATED 9/18/18*JB *JS *TR *JS *TR *JS
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES ACTIVATED AUTOMATICALLY WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER (PRIME TOYOTA RT 2, 700 OLD UNION TURNPIKE, LANCASTER, MA 01523), BUT COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. *TT THE CONSUMER STATED THE RADAR CRUISE CONTROL MALFUNCTIONED. *JS THE CONSUMER STATED THE CLIMATE CONTROL ADJUSTMENT KNOBS JAMMED.*JS UPDATED 9/18/18*JB *JS *TR *JS *TR *JS
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES ACTIVATED AUTOMATICALLY WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER (PRIME TOYOTA RT 2, 700 OLD UNION TURNPIKE, LANCASTER, MA 01523), BUT COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. *TT THE CONSUMER STATED THE RADAR CRUISE CONTROL MALFUNCTIONED. *JS THE CONSUMER STATED THE CLIMATE CONTROL ADJUSTMENT KNOBS JAMMED.*JS UPDATED 9/18/18*JB *JS *TR *JS *TR *JS
Mfg Campaign: 11052764
Recall Date: Dec 6, 2017
Toyota Motor Corporation
Defect Description:
STRUCTURE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES ACTIVATED AUTOMATICALLY WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER (PRIME TOYOTA RT 2, 700 OLD UNION TURNPIKE, LANCASTER, MA 01523), BUT COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. *TT THE CONSUMER STATED THE RADAR CRUISE CONTROL MALFUNCTIONED. *JS THE CONSUMER STATED THE CLIMATE CONTROL ADJUSTMENT KNOBS JAMMED.*JS UPDATED 9/18/18*JB *JS *TR *JS *TR *JS
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES ACTIVATED AUTOMATICALLY WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER (PRIME TOYOTA RT 2, 700 OLD UNION TURNPIKE, LANCASTER, MA 01523), BUT COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. *TT THE CONSUMER STATED THE RADAR CRUISE CONTROL MALFUNCTIONED. *JS THE CONSUMER STATED THE CLIMATE CONTROL ADJUSTMENT KNOBS JAMMED.*JS UPDATED 9/18/18*JB *JS *TR *JS *TR *JS
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES ACTIVATED AUTOMATICALLY WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER (PRIME TOYOTA RT 2, 700 OLD UNION TURNPIKE, LANCASTER, MA 01523), BUT COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. *TT THE CONSUMER STATED THE RADAR CRUISE CONTROL MALFUNCTIONED. *JS THE CONSUMER STATED THE CLIMATE CONTROL ADJUSTMENT KNOBS JAMMED.*JS UPDATED 9/18/18*JB *JS *TR *JS *TR *JS
Mfg Campaign: 11052764
Recall Date: Dec 6, 2017
Toyota Motor Corporation
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES ACTIVATED AUTOMATICALLY WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER (PRIME TOYOTA RT 2, 700 OLD UNION TURNPIKE, LANCASTER, MA 01523), BUT COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. *TT THE CONSUMER STATED THE RADAR CRUISE CONTROL MALFUNCTIONED. *JS THE CONSUMER STATED THE CLIMATE CONTROL ADJUSTMENT KNOBS JAMMED.*JS UPDATED 9/18/18*JB *JS *TR *JS *TR *JS
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES ACTIVATED AUTOMATICALLY WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER (PRIME TOYOTA RT 2, 700 OLD UNION TURNPIKE, LANCASTER, MA 01523), BUT COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. *TT THE CONSUMER STATED THE RADAR CRUISE CONTROL MALFUNCTIONED. *JS THE CONSUMER STATED THE CLIMATE CONTROL ADJUSTMENT KNOBS JAMMED.*JS UPDATED 9/18/18*JB *JS *TR *JS *TR *JS
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES ACTIVATED AUTOMATICALLY WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER (PRIME TOYOTA RT 2, 700 OLD UNION TURNPIKE, LANCASTER, MA 01523), BUT COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. *TT THE CONSUMER STATED THE RADAR CRUISE CONTROL MALFUNCTIONED. *JS THE CONSUMER STATED THE CLIMATE CONTROL ADJUSTMENT KNOBS JAMMED.*JS UPDATED 9/18/18*JB *JS *TR *JS *TR *JS
Mfg Campaign: 11052764
Recall Date: Dec 6, 2017
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
CRACKING DISC AFTER DRIVING ON HEAVY TRAFFIC TERRIBLE NOISE ON DISC. I TOOK THE CAR TO THE DEALER BUT THEY TOLD ME THEY CAN'T MAKE ANY CHANGES BECAUSE THE DISC IS OKAY AND THE DISC IS CRYSTALLIZED AND THEY DIDN'T DO ANYTHING.
Corrective Action:
CRACKING DISC AFTER DRIVING ON HEAVY TRAFFIC TERRIBLE NOISE ON DISC. I TOOK THE CAR TO THE DEALER BUT THEY TOLD ME THEY CAN'T MAKE ANY CHANGES BECAUSE THE DISC IS OKAY AND THE DISC IS CRYSTALLIZED AND THEY DIDN'T DO ANYTHING.
Additional Notes:
CRACKING DISC AFTER DRIVING ON HEAVY TRAFFIC TERRIBLE NOISE ON DISC. I TOOK THE CAR TO THE DEALER BUT THEY TOLD ME THEY CAN'T MAKE ANY CHANGES BECAUSE THE DISC IS OKAY AND THE DISC IS CRYSTALLIZED AND THEY DIDN'T DO ANYTHING.
Mfg Campaign: 11051368
Recall Date: Nov 29, 2017
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HEADLIGHTS ON LOW BEAM, FORM A LINE ACROSS THE WINDSHIELD. UNABLE TO SEE THE ROAD AHEAD UNLESS HIGH BEAMS ARE ACTIVATED. YOU CANNOT SEE STOP OR STREET SIGNS. UNLESS YOU KNOW THERE IS A STOP SIGN OR ROAD ENTRANCE YOU CANNOT SEE THEM WHEN USING THE LOW BEAMS. 2 OTHER PEOPLE HAVE DRIVEN MY VEHICLE AND COMPLAINED ABOUT NOT BEING ABLE TO SEE THE ROAD AHEAD. VERY DANGEROUS. I AM NOW LEERY OF DRIVING THIS VEHICLE AT NIGHT.
Corrective Action:
HEADLIGHTS ON LOW BEAM, FORM A LINE ACROSS THE WINDSHIELD. UNABLE TO SEE THE ROAD AHEAD UNLESS HIGH BEAMS ARE ACTIVATED. YOU CANNOT SEE STOP OR STREET SIGNS. UNLESS YOU KNOW THERE IS A STOP SIGN OR ROAD ENTRANCE YOU CANNOT SEE THEM WHEN USING THE LOW BEAMS. 2 OTHER PEOPLE HAVE DRIVEN MY VEHICLE AND COMPLAINED ABOUT NOT BEING ABLE TO SEE THE ROAD AHEAD. VERY DANGEROUS. I AM NOW LEERY OF DRIVING THIS VEHICLE AT NIGHT.
Additional Notes:
HEADLIGHTS ON LOW BEAM, FORM A LINE ACROSS THE WINDSHIELD. UNABLE TO SEE THE ROAD AHEAD UNLESS HIGH BEAMS ARE ACTIVATED. YOU CANNOT SEE STOP OR STREET SIGNS. UNLESS YOU KNOW THERE IS A STOP SIGN OR ROAD ENTRANCE YOU CANNOT SEE THEM WHEN USING THE LOW BEAMS. 2 OTHER PEOPLE HAVE DRIVEN MY VEHICLE AND COMPLAINED ABOUT NOT BEING ABLE TO SEE THE ROAD AHEAD. VERY DANGEROUS. I AM NOW LEERY OF DRIVING THIS VEHICLE AT NIGHT.
Mfg Campaign: 11048415
Recall Date: Nov 25, 2017
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2017 TOYOTA RAV 4 HAS LANE DEPARTURE WARNING, AUDIBLE SOUND. IT IS TO MUTED TO HEAR, EVEN IF THE RADIO IS OFF. SECOND RAV 4. MY 2015 RAV4 LANE DEPARTURE WAS LOUD. TOYOTA STATES THAT THEY CAN'T INCREASE THE VOLUME. THIS TO ME, IS A SAFETY DEFECT THAT NEEDS TO BE CORRECTED. NO RECOURSE WAS OFFERED BY TOYOTA ON MY LEASED VEHICLE. BOTTOM LINE, IF I ACCIDENTALLY CROSS OVER A WHITE LINE I GET A LOW ALMOST MUTED SOUND, WHICH IF I HAVE THE RADIO ON I CAN NOT HEAR. TOYOTA NEEDS TO GO BACK TO THE TECHNOLOGY THAT THEY USED FOR THIS ON THE 2015 MODEL, TO MAKE IT ACTUALLY WORK!
Corrective Action:
2017 TOYOTA RAV 4 HAS LANE DEPARTURE WARNING, AUDIBLE SOUND. IT IS TO MUTED TO HEAR, EVEN IF THE RADIO IS OFF. SECOND RAV 4. MY 2015 RAV4 LANE DEPARTURE WAS LOUD. TOYOTA STATES THAT THEY CAN'T INCREASE THE VOLUME. THIS TO ME, IS A SAFETY DEFECT THAT NEEDS TO BE CORRECTED. NO RECOURSE WAS OFFERED BY TOYOTA ON MY LEASED VEHICLE. BOTTOM LINE, IF I ACCIDENTALLY CROSS OVER A WHITE LINE I GET A LOW ALMOST MUTED SOUND, WHICH IF I HAVE THE RADIO ON I CAN NOT HEAR. TOYOTA NEEDS TO GO BACK TO THE TECHNOLOGY THAT THEY USED FOR THIS ON THE 2015 MODEL, TO MAKE IT ACTUALLY WORK!
Additional Notes:
2017 TOYOTA RAV 4 HAS LANE DEPARTURE WARNING, AUDIBLE SOUND. IT IS TO MUTED TO HEAR, EVEN IF THE RADIO IS OFF. SECOND RAV 4. MY 2015 RAV4 LANE DEPARTURE WAS LOUD. TOYOTA STATES THAT THEY CAN'T INCREASE THE VOLUME. THIS TO ME, IS A SAFETY DEFECT THAT NEEDS TO BE CORRECTED. NO RECOURSE WAS OFFERED BY TOYOTA ON MY LEASED VEHICLE. BOTTOM LINE, IF I ACCIDENTALLY CROSS OVER A WHITE LINE I GET A LOW ALMOST MUTED SOUND, WHICH IF I HAVE THE RADIO ON I CAN NOT HEAR. TOYOTA NEEDS TO GO BACK TO THE TECHNOLOGY THAT THEY USED FOR THIS ON THE 2015 MODEL, TO MAKE IT ACTUALLY WORK!
Mfg Campaign: 11046344
Recall Date: Nov 15, 2017
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
OUTPUT FROM THE LOW BEAM HEADLIGHTS IS TERRIBLE. LOW BEAMS ARE SO DIM THAT IT'S OFTEN TIMES HARD TO SEE AT NIGHT, MAKING IT HARD TO SEE PEDESTRIANS AND ANIMALS. THIS IS UNSAFE I BELIEVE. TOYOTA SHOULD REPLACE THE BULBS JUST LIKE GMC DID HTTP://WWW.GMCPROBLEMS.COM/TRENDS/TERRIBLE-HEADLIGHTS/ IT IS VERY HARD TO SEE LATERALLY AT NIGHT WITH JUST THE LOW BEAMS ON.
Corrective Action:
OUTPUT FROM THE LOW BEAM HEADLIGHTS IS TERRIBLE. LOW BEAMS ARE SO DIM THAT IT'S OFTEN TIMES HARD TO SEE AT NIGHT, MAKING IT HARD TO SEE PEDESTRIANS AND ANIMALS. THIS IS UNSAFE I BELIEVE. TOYOTA SHOULD REPLACE THE BULBS JUST LIKE GMC DID HTTP://WWW.GMCPROBLEMS.COM/TRENDS/TERRIBLE-HEADLIGHTS/ IT IS VERY HARD TO SEE LATERALLY AT NIGHT WITH JUST THE LOW BEAMS ON.
Additional Notes:
OUTPUT FROM THE LOW BEAM HEADLIGHTS IS TERRIBLE. LOW BEAMS ARE SO DIM THAT IT'S OFTEN TIMES HARD TO SEE AT NIGHT, MAKING IT HARD TO SEE PEDESTRIANS AND ANIMALS. THIS IS UNSAFE I BELIEVE. TOYOTA SHOULD REPLACE THE BULBS JUST LIKE GMC DID HTTP://WWW.GMCPROBLEMS.COM/TRENDS/TERRIBLE-HEADLIGHTS/ IT IS VERY HARD TO SEE LATERALLY AT NIGHT WITH JUST THE LOW BEAMS ON.
Mfg Campaign: 11043357
Recall Date: Nov 5, 2017
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ROAD VISIBILITY AT NIGHT USING LOW BEAM HEADLIGHTS. WHEN LOW BEAMS ARE USED AT NIGHT THERE IS A DEFINE DARK PORTION OF THE WINDSHIELD ABOUT CENTER (HORIZONALLY) THE AREA BELOW THE LINE IS LIT BUT THE AREA ABOVE IS COMPLETELY BLACK. THE DISTANCE YOU CAN SEE IS LESS THAN 300 FT AND REDUCES DOWN TO 50 75 FT WHEN GOING DOWN HILL. EVERY THING ABOVE THE LIT LINE IS COMPLETELY BLACK. THE LIGHTING SYSTEM IS HALOGEN AND IS COMPLETELY UNSAFE TO DRIVE AT NIGHT WITHOUT USING THE HIGH BEAMS..DEALERS HAVE REFUSED TO ADDRESS PROBLEM WITH OTHER OWNERS.
Corrective Action:
ROAD VISIBILITY AT NIGHT USING LOW BEAM HEADLIGHTS. WHEN LOW BEAMS ARE USED AT NIGHT THERE IS A DEFINE DARK PORTION OF THE WINDSHIELD ABOUT CENTER (HORIZONALLY) THE AREA BELOW THE LINE IS LIT BUT THE AREA ABOVE IS COMPLETELY BLACK. THE DISTANCE YOU CAN SEE IS LESS THAN 300 FT AND REDUCES DOWN TO 50 75 FT WHEN GOING DOWN HILL. EVERY THING ABOVE THE LIT LINE IS COMPLETELY BLACK. THE LIGHTING SYSTEM IS HALOGEN AND IS COMPLETELY UNSAFE TO DRIVE AT NIGHT WITHOUT USING THE HIGH BEAMS..DEALERS HAVE REFUSED TO ADDRESS PROBLEM WITH OTHER OWNERS.
Additional Notes:
ROAD VISIBILITY AT NIGHT USING LOW BEAM HEADLIGHTS. WHEN LOW BEAMS ARE USED AT NIGHT THERE IS A DEFINE DARK PORTION OF THE WINDSHIELD ABOUT CENTER (HORIZONALLY) THE AREA BELOW THE LINE IS LIT BUT THE AREA ABOVE IS COMPLETELY BLACK. THE DISTANCE YOU CAN SEE IS LESS THAN 300 FT AND REDUCES DOWN TO 50 75 FT WHEN GOING DOWN HILL. EVERY THING ABOVE THE LIT LINE IS COMPLETELY BLACK. THE LIGHTING SYSTEM IS HALOGEN AND IS COMPLETELY UNSAFE TO DRIVE AT NIGHT WITHOUT USING THE HIGH BEAMS..DEALERS HAVE REFUSED TO ADDRESS PROBLEM WITH OTHER OWNERS.
Mfg Campaign: 11035351
Recall Date: Oct 21, 2017
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
ROAD VISIBILITY AT NIGHT USING LOW BEAM HEADLIGHTS. WHEN LOW BEAMS ARE USED AT NIGHT THERE IS A DEFINE DARK PORTION OF THE WINDSHIELD ABOUT CENTER (HORIZONALLY) THE AREA BELOW THE LINE IS LIT BUT THE AREA ABOVE IS COMPLETELY BLACK. THE DISTANCE YOU CAN SEE IS LESS THAN 300 FT AND REDUCES DOWN TO 50 75 FT WHEN GOING DOWN HILL. EVERY THING ABOVE THE LIT LINE IS COMPLETELY BLACK. THE LIGHTING SYSTEM IS HALOGEN AND IS COMPLETELY UNSAFE TO DRIVE AT NIGHT WITHOUT USING THE HIGH BEAMS..DEALERS HAVE REFUSED TO ADDRESS PROBLEM WITH OTHER OWNERS.
Corrective Action:
ROAD VISIBILITY AT NIGHT USING LOW BEAM HEADLIGHTS. WHEN LOW BEAMS ARE USED AT NIGHT THERE IS A DEFINE DARK PORTION OF THE WINDSHIELD ABOUT CENTER (HORIZONALLY) THE AREA BELOW THE LINE IS LIT BUT THE AREA ABOVE IS COMPLETELY BLACK. THE DISTANCE YOU CAN SEE IS LESS THAN 300 FT AND REDUCES DOWN TO 50 75 FT WHEN GOING DOWN HILL. EVERY THING ABOVE THE LIT LINE IS COMPLETELY BLACK. THE LIGHTING SYSTEM IS HALOGEN AND IS COMPLETELY UNSAFE TO DRIVE AT NIGHT WITHOUT USING THE HIGH BEAMS..DEALERS HAVE REFUSED TO ADDRESS PROBLEM WITH OTHER OWNERS.
Additional Notes:
ROAD VISIBILITY AT NIGHT USING LOW BEAM HEADLIGHTS. WHEN LOW BEAMS ARE USED AT NIGHT THERE IS A DEFINE DARK PORTION OF THE WINDSHIELD ABOUT CENTER (HORIZONALLY) THE AREA BELOW THE LINE IS LIT BUT THE AREA ABOVE IS COMPLETELY BLACK. THE DISTANCE YOU CAN SEE IS LESS THAN 300 FT AND REDUCES DOWN TO 50 75 FT WHEN GOING DOWN HILL. EVERY THING ABOVE THE LIT LINE IS COMPLETELY BLACK. THE LIGHTING SYSTEM IS HALOGEN AND IS COMPLETELY UNSAFE TO DRIVE AT NIGHT WITHOUT USING THE HIGH BEAMS..DEALERS HAVE REFUSED TO ADDRESS PROBLEM WITH OTHER OWNERS.
Mfg Campaign: 11035351
Recall Date: Oct 21, 2017
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
THE CAR SUDDENLY SHOWED A YELLOW WARNING ALERT THAT THE VEHICLE AIRBAG IS NOT FUNCTIONING AND LOOK FOR THE NEAREST DEALER. WE WENT TO THE DEALER AND ON THE CUTOMER STATEMENT OF PROBLEM TOYOTA PUT MALFUNCTION ILLUMINATED PASSENGER SEATBUCKLE SWITH CORRECTION TAKEN WAS ORDER SEAT BELT BUCKLE FRONT SEAT
Corrective Action:
THE CAR SUDDENLY SHOWED A YELLOW WARNING ALERT THAT THE VEHICLE AIRBAG IS NOT FUNCTIONING AND LOOK FOR THE NEAREST DEALER. WE WENT TO THE DEALER AND ON THE CUTOMER STATEMENT OF PROBLEM TOYOTA PUT MALFUNCTION ILLUMINATED PASSENGER SEATBUCKLE SWITH CORRECTION TAKEN WAS ORDER SEAT BELT BUCKLE FRONT SEAT
Additional Notes:
THE CAR SUDDENLY SHOWED A YELLOW WARNING ALERT THAT THE VEHICLE AIRBAG IS NOT FUNCTIONING AND LOOK FOR THE NEAREST DEALER. WE WENT TO THE DEALER AND ON THE CUTOMER STATEMENT OF PROBLEM TOYOTA PUT MALFUNCTION ILLUMINATED PASSENGER SEATBUCKLE SWITH CORRECTION TAKEN WAS ORDER SEAT BELT BUCKLE FRONT SEAT
Mfg Campaign: 11032207
Recall Date: Oct 7, 2017
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
THE CAR SUDDENLY SHOWED A YELLOW WARNING ALERT THAT THE VEHICLE AIRBAG IS NOT FUNCTIONING AND LOOK FOR THE NEAREST DEALER. WE WENT TO THE DEALER AND ON THE CUTOMER STATEMENT OF PROBLEM TOYOTA PUT MALFUNCTION ILLUMINATED PASSENGER SEATBUCKLE SWITH CORRECTION TAKEN WAS ORDER SEAT BELT BUCKLE FRONT SEAT
Corrective Action:
THE CAR SUDDENLY SHOWED A YELLOW WARNING ALERT THAT THE VEHICLE AIRBAG IS NOT FUNCTIONING AND LOOK FOR THE NEAREST DEALER. WE WENT TO THE DEALER AND ON THE CUTOMER STATEMENT OF PROBLEM TOYOTA PUT MALFUNCTION ILLUMINATED PASSENGER SEATBUCKLE SWITH CORRECTION TAKEN WAS ORDER SEAT BELT BUCKLE FRONT SEAT
Additional Notes:
THE CAR SUDDENLY SHOWED A YELLOW WARNING ALERT THAT THE VEHICLE AIRBAG IS NOT FUNCTIONING AND LOOK FOR THE NEAREST DEALER. WE WENT TO THE DEALER AND ON THE CUTOMER STATEMENT OF PROBLEM TOYOTA PUT MALFUNCTION ILLUMINATED PASSENGER SEATBUCKLE SWITH CORRECTION TAKEN WAS ORDER SEAT BELT BUCKLE FRONT SEAT
Mfg Campaign: 11032207
Recall Date: Oct 7, 2017
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THIS WINDSHIELD IS CALLED THE WINDSHIELD OF DEATH ONLINE!THE HEADLIGHTS OF THE ARC ONLY LIGHT UP PART OF THE WINDSHIELD. AS YOU CAN SEE FROM THE REFLECTION, THE TOP HALF OF THE WINDSHIELD IS BLACK. IT IS ALARNMING. THE NIGHTS WERE RAISED A SLIGHT AMOUNT BY THE DEALER BUT VISIBILITY IS STILL NOT UP TO PAR-- GOING AROUND CORNERS IS DANGEROUS. IT SEEMS TAT THE HALOGEN BULBS DO NOT GIVE ENOUGH LIGHT.
Corrective Action:
THIS WINDSHIELD IS CALLED THE WINDSHIELD OF DEATH ONLINE!THE HEADLIGHTS OF THE ARC ONLY LIGHT UP PART OF THE WINDSHIELD. AS YOU CAN SEE FROM THE REFLECTION, THE TOP HALF OF THE WINDSHIELD IS BLACK. IT IS ALARNMING. THE NIGHTS WERE RAISED A SLIGHT AMOUNT BY THE DEALER BUT VISIBILITY IS STILL NOT UP TO PAR-- GOING AROUND CORNERS IS DANGEROUS. IT SEEMS TAT THE HALOGEN BULBS DO NOT GIVE ENOUGH LIGHT.
Additional Notes:
THIS WINDSHIELD IS CALLED THE WINDSHIELD OF DEATH ONLINE!THE HEADLIGHTS OF THE ARC ONLY LIGHT UP PART OF THE WINDSHIELD. AS YOU CAN SEE FROM THE REFLECTION, THE TOP HALF OF THE WINDSHIELD IS BLACK. IT IS ALARNMING. THE NIGHTS WERE RAISED A SLIGHT AMOUNT BY THE DEALER BUT VISIBILITY IS STILL NOT UP TO PAR-- GOING AROUND CORNERS IS DANGEROUS. IT SEEMS TAT THE HALOGEN BULBS DO NOT GIVE ENOUGH LIGHT.
Mfg Campaign: 11025381
Recall Date: Sep 25, 2017
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
NEW VEHICLE HAD LESS THAN 2,000 MILES ON IT. WHEN DRIVING IN THE MIDDLE LANE ON THE INTERSTATE AT 75 MILES PER HOUR, THE PASSENGER SIDE FRONT TIRE SIDEWALL BLEW OUT. CONTINENTAL CROSSCONTACT LX 225/65R17 I NEITHER SAW OR FELT ANYTHING THAT COULD HAVE CAUSED THIS.
Corrective Action:
NEW VEHICLE HAD LESS THAN 2,000 MILES ON IT. WHEN DRIVING IN THE MIDDLE LANE ON THE INTERSTATE AT 75 MILES PER HOUR, THE PASSENGER SIDE FRONT TIRE SIDEWALL BLEW OUT. CONTINENTAL CROSSCONTACT LX 225/65R17 I NEITHER SAW OR FELT ANYTHING THAT COULD HAVE CAUSED THIS.
Additional Notes:
NEW VEHICLE HAD LESS THAN 2,000 MILES ON IT. WHEN DRIVING IN THE MIDDLE LANE ON THE INTERSTATE AT 75 MILES PER HOUR, THE PASSENGER SIDE FRONT TIRE SIDEWALL BLEW OUT. CONTINENTAL CROSSCONTACT LX 225/65R17 I NEITHER SAW OR FELT ANYTHING THAT COULD HAVE CAUSED THIS.
Mfg Campaign: 11025474
Recall Date: Sep 25, 2017
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE SUNROOF EXPLODES / SHATTERS FOR NO APPARENT REASON. DRIVING DOWN THE INTERSTATE AT ABOUT 70 MPH, NO OTHER CARS ANYWHERE CLOSE TO ME IN A WOODED AREA AND THE SUNROOF SHATTERED. I GOT OUT AND LOOKED AT IT AND THERE WAS NO DAMAGE ANYWHERE NEAR THE SUNROOF, NO CHIPS, SCRATCHES, JUST A SHATTERED SUNROOF. YOU WOULD THINK THAT IT MIGHT HAVE BEEN A ROCK THROWN UP FROM A CAR IN FRONT OF ME, BUT AS I STATED, THERE WERE NO OTHER DRIVERS EVEN REMOTELY CLOSE TO ME ON THE INTERSTATE.
Corrective Action:
THE SUNROOF EXPLODES / SHATTERS FOR NO APPARENT REASON. DRIVING DOWN THE INTERSTATE AT ABOUT 70 MPH, NO OTHER CARS ANYWHERE CLOSE TO ME IN A WOODED AREA AND THE SUNROOF SHATTERED. I GOT OUT AND LOOKED AT IT AND THERE WAS NO DAMAGE ANYWHERE NEAR THE SUNROOF, NO CHIPS, SCRATCHES, JUST A SHATTERED SUNROOF. YOU WOULD THINK THAT IT MIGHT HAVE BEEN A ROCK THROWN UP FROM A CAR IN FRONT OF ME, BUT AS I STATED, THERE WERE NO OTHER DRIVERS EVEN REMOTELY CLOSE TO ME ON THE INTERSTATE.
Additional Notes:
THE SUNROOF EXPLODES / SHATTERS FOR NO APPARENT REASON. DRIVING DOWN THE INTERSTATE AT ABOUT 70 MPH, NO OTHER CARS ANYWHERE CLOSE TO ME IN A WOODED AREA AND THE SUNROOF SHATTERED. I GOT OUT AND LOOKED AT IT AND THERE WAS NO DAMAGE ANYWHERE NEAR THE SUNROOF, NO CHIPS, SCRATCHES, JUST A SHATTERED SUNROOF. YOU WOULD THINK THAT IT MIGHT HAVE BEEN A ROCK THROWN UP FROM A CAR IN FRONT OF ME, BUT AS I STATED, THERE WERE NO OTHER DRIVERS EVEN REMOTELY CLOSE TO ME ON THE INTERSTATE.
Mfg Campaign: 11024675
Recall Date: Sep 20, 2017
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
PURCHASED MY NEW RAV4 ON 12/2017. ON 8/13/2017 I WAS AT A DRIVE THROUGH AND STOPPED AT THE END OF THE LINE AND THE SERVICE BRAKE WHEN I PRESSED THE PEDDLE THE BRAKE WAS FIRM AND STOPPED CORRECTLY. THE LINE MOVED AND I LIFTED MY FOOT OFF OF THE SERVICE BRAKE AND THE LINE STOPPED AND I APPLIED THE SERVICE BRAKE PEDDLE AND HAD TO PRESS THE PEDDLE FURTHER THAN I PRESSED THE PEDDLE THE FIRST TIME I STOPPED IN THE LINE. WHILE STOPPED IN THE LINE THE SECOND TIME THE RAV4 STARTED TO ROLL FORWARD AND I HAD TO PRESS THE SERVICE BRAKE EVEN FURTHER TO GET THE RAV4 STOP. THE LINE MOVED FORWARD AND I LIFTED MY FOOT OFF OF THE SERVICE BRAKE PEDDLE AND THE LINE STOPPED AND WHEN I PRESSED THE SERVICE BRAKE PEDDLE THE SERVICE BRAKE PEDDLE WENT TO THE FLOOR AND DID NOT SLOW UNTIL I STRUCK THE VEHICLE IN FRONT OF ME. AFTER THE ACCIDENT MY SERVICE BRAKE PEDDLE WAS VERY SPONGY AND SLOW TO RESPOND WHEN PRESSING THE SERVICE BRAKE PEDDLE. I TOOK MY RAV4 ON 8/14/2017 TO LOCAL DEALERSHIP TO HAVE MY SERVICE BRAKES CHECKED. WHEN I TOOK THE RAV4 IN I DID NOT HAVE ANY PAPER WORK TO SIGN. THE AFTERNOON THE SERVICE ADVISOR SAID MY RAV4 WAS READY. WHEN I WENT TO GET MY RAV4 THE SERVICE ADVISOR SAID NO CODES AND DID NOT GIVE ME ANY PAPER WORK AND I DID NOT SIGN ANY PAPER WORK. WHEN I GOT IN TO DRIVE THE RAV4 AWAY MY SERVICE BRAKE PEDDLE WAS FIRM NOT SPONGY AND RESPONDED QUICKLY AS VERY LITTLE MOVEMENT TO PRESS THE SERVICE BRAKE PEDDLE TO STOP THE RAV4. MY SERVICE ON THE TOYOTA WEB SITE SERVICE HAS NEVER REPORTED THE SERVICE EVEN TODAY. I CALLED THE TOYOTA AND TOLD THEM OF THIS SITUATION AND THE TOYOTA REPRESENTATIVE TOLD ME TO BRING MY RAV4 BACK TO THE DEALERSHIP ON 8/24/2017 AND HE WOULD DOWNLOAD THE EVENT RECORDER AND DID ON 8/31/2017. NO ISSUES WAS REPORTED ON THE EVENT RECORDER. LETTER SHOWED NO REFERENCE THAT I HAD MY SERVICE BRAKES CHECKED ON 8/14/2017. SERVICE BRAKE IS SPONGY WHILE STOPPED NOW.
Corrective Action:
PURCHASED MY NEW RAV4 ON 12/2017. ON 8/13/2017 I WAS AT A DRIVE THROUGH AND STOPPED AT THE END OF THE LINE AND THE SERVICE BRAKE WHEN I PRESSED THE PEDDLE THE BRAKE WAS FIRM AND STOPPED CORRECTLY. THE LINE MOVED AND I LIFTED MY FOOT OFF OF THE SERVICE BRAKE AND THE LINE STOPPED AND I APPLIED THE SERVICE BRAKE PEDDLE AND HAD TO PRESS THE PEDDLE FURTHER THAN I PRESSED THE PEDDLE THE FIRST TIME I STOPPED IN THE LINE. WHILE STOPPED IN THE LINE THE SECOND TIME THE RAV4 STARTED TO ROLL FORWARD AND I HAD TO PRESS THE SERVICE BRAKE EVEN FURTHER TO GET THE RAV4 STOP. THE LINE MOVED FORWARD AND I LIFTED MY FOOT OFF OF THE SERVICE BRAKE PEDDLE AND THE LINE STOPPED AND WHEN I PRESSED THE SERVICE BRAKE PEDDLE THE SERVICE BRAKE PEDDLE WENT TO THE FLOOR AND DID NOT SLOW UNTIL I STRUCK THE VEHICLE IN FRONT OF ME. AFTER THE ACCIDENT MY SERVICE BRAKE PEDDLE WAS VERY SPONGY AND SLOW TO RESPOND WHEN PRESSING THE SERVICE BRAKE PEDDLE. I TOOK MY RAV4 ON 8/14/2017 TO LOCAL DEALERSHIP TO HAVE MY SERVICE BRAKES CHECKED. WHEN I TOOK THE RAV4 IN I DID NOT HAVE ANY PAPER WORK TO SIGN. THE AFTERNOON THE SERVICE ADVISOR SAID MY RAV4 WAS READY. WHEN I WENT TO GET MY RAV4 THE SERVICE ADVISOR SAID NO CODES AND DID NOT GIVE ME ANY PAPER WORK AND I DID NOT SIGN ANY PAPER WORK. WHEN I GOT IN TO DRIVE THE RAV4 AWAY MY SERVICE BRAKE PEDDLE WAS FIRM NOT SPONGY AND RESPONDED QUICKLY AS VERY LITTLE MOVEMENT TO PRESS THE SERVICE BRAKE PEDDLE TO STOP THE RAV4. MY SERVICE ON THE TOYOTA WEB SITE SERVICE HAS NEVER REPORTED THE SERVICE EVEN TODAY. I CALLED THE TOYOTA AND TOLD THEM OF THIS SITUATION AND THE TOYOTA REPRESENTATIVE TOLD ME TO BRING MY RAV4 BACK TO THE DEALERSHIP ON 8/24/2017 AND HE WOULD DOWNLOAD THE EVENT RECORDER AND DID ON 8/31/2017. NO ISSUES WAS REPORTED ON THE EVENT RECORDER. LETTER SHOWED NO REFERENCE THAT I HAD MY SERVICE BRAKES CHECKED ON 8/14/2017. SERVICE BRAKE IS SPONGY WHILE STOPPED NOW.
Additional Notes:
PURCHASED MY NEW RAV4 ON 12/2017. ON 8/13/2017 I WAS AT A DRIVE THROUGH AND STOPPED AT THE END OF THE LINE AND THE SERVICE BRAKE WHEN I PRESSED THE PEDDLE THE BRAKE WAS FIRM AND STOPPED CORRECTLY. THE LINE MOVED AND I LIFTED MY FOOT OFF OF THE SERVICE BRAKE AND THE LINE STOPPED AND I APPLIED THE SERVICE BRAKE PEDDLE AND HAD TO PRESS THE PEDDLE FURTHER THAN I PRESSED THE PEDDLE THE FIRST TIME I STOPPED IN THE LINE. WHILE STOPPED IN THE LINE THE SECOND TIME THE RAV4 STARTED TO ROLL FORWARD AND I HAD TO PRESS THE SERVICE BRAKE EVEN FURTHER TO GET THE RAV4 STOP. THE LINE MOVED FORWARD AND I LIFTED MY FOOT OFF OF THE SERVICE BRAKE PEDDLE AND THE LINE STOPPED AND WHEN I PRESSED THE SERVICE BRAKE PEDDLE THE SERVICE BRAKE PEDDLE WENT TO THE FLOOR AND DID NOT SLOW UNTIL I STRUCK THE VEHICLE IN FRONT OF ME. AFTER THE ACCIDENT MY SERVICE BRAKE PEDDLE WAS VERY SPONGY AND SLOW TO RESPOND WHEN PRESSING THE SERVICE BRAKE PEDDLE. I TOOK MY RAV4 ON 8/14/2017 TO LOCAL DEALERSHIP TO HAVE MY SERVICE BRAKES CHECKED. WHEN I TOOK THE RAV4 IN I DID NOT HAVE ANY PAPER WORK TO SIGN. THE AFTERNOON THE SERVICE ADVISOR SAID MY RAV4 WAS READY. WHEN I WENT TO GET MY RAV4 THE SERVICE ADVISOR SAID NO CODES AND DID NOT GIVE ME ANY PAPER WORK AND I DID NOT SIGN ANY PAPER WORK. WHEN I GOT IN TO DRIVE THE RAV4 AWAY MY SERVICE BRAKE PEDDLE WAS FIRM NOT SPONGY AND RESPONDED QUICKLY AS VERY LITTLE MOVEMENT TO PRESS THE SERVICE BRAKE PEDDLE TO STOP THE RAV4. MY SERVICE ON THE TOYOTA WEB SITE SERVICE HAS NEVER REPORTED THE SERVICE EVEN TODAY. I CALLED THE TOYOTA AND TOLD THEM OF THIS SITUATION AND THE TOYOTA REPRESENTATIVE TOLD ME TO BRING MY RAV4 BACK TO THE DEALERSHIP ON 8/24/2017 AND HE WOULD DOWNLOAD THE EVENT RECORDER AND DID ON 8/31/2017. NO ISSUES WAS REPORTED ON THE EVENT RECORDER. LETTER SHOWED NO REFERENCE THAT I HAD MY SERVICE BRAKES CHECKED ON 8/14/2017. SERVICE BRAKE IS SPONGY WHILE STOPPED NOW.
Mfg Campaign: 11022755
Recall Date: Sep 11, 2017
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE LANE DEPARTURE WARNING TONE CANNOT BE HEARD WHEN DRIVING THE VEHICLE. THERE IS NO WAY TO INCREASE THE VOLUME OF THE WARNING TONE AS THE CONSUMER. TOYOTA KNOWS THIS IS A PROBLEM (SEE PG 258 OF OWNER'S MANUAL) BUT REFUSES TO FIX. THIS IS A RISK TO PERSONAL SAFETY.
Corrective Action:
THE LANE DEPARTURE WARNING TONE CANNOT BE HEARD WHEN DRIVING THE VEHICLE. THERE IS NO WAY TO INCREASE THE VOLUME OF THE WARNING TONE AS THE CONSUMER. TOYOTA KNOWS THIS IS A PROBLEM (SEE PG 258 OF OWNER'S MANUAL) BUT REFUSES TO FIX. THIS IS A RISK TO PERSONAL SAFETY.
Additional Notes:
THE LANE DEPARTURE WARNING TONE CANNOT BE HEARD WHEN DRIVING THE VEHICLE. THERE IS NO WAY TO INCREASE THE VOLUME OF THE WARNING TONE AS THE CONSUMER. TOYOTA KNOWS THIS IS A PROBLEM (SEE PG 258 OF OWNER'S MANUAL) BUT REFUSES TO FIX. THIS IS A RISK TO PERSONAL SAFETY.
Mfg Campaign: 11022150
Recall Date: Sep 7, 2017
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I PURCHASED A NEW 2017 TOYOTA RAV4 IN APRIL AND THIS INCIDENT HAPPENED IN AUGUST. WHILE DRIVING ON I15, I HEARD A LOUD EXPLOSION LIKE A TIRE BLOWOUT FOLLOWED BY SOUNDS OF BREAKING GLASS AND THEN WIND. MY SUNROOF HAD "EXPLODED". I PULLED OFF THE ROAD AND EXAMINED THE ROOF. THERE WAS NO INDICATION ANYTHING HAD STRUCK THE GLASS OR MY VEHICLE. THE INSIDE "VISOR" WAS CLOSED AT THE TIME AS WAS THE SUNROOF. I HAD NOT PASSED UNDER ANY OVERPASS OR OTHER OVERHEAD STRUCTURE I TOOK THE VEHICLE TO THE NEAREST DEALER AND THEY REPORTED THE INCIDENT TO TOYOTA. TOYOTA DENIED THE "WARRANTY" SINCE I COULD NOT "PROVE" THE GLASS HAD NOT BEEN STRUCK! THE DEALER REPLACED THE GLASS AT NO COST "ONE TIME WARRANTY". I AM CONCERNED THIS PROBLEM WILL REOCCUR SINCE THERE WAS NO CAUSE DETERMINED. PHOTOS ATTACHED
Corrective Action:
I PURCHASED A NEW 2017 TOYOTA RAV4 IN APRIL AND THIS INCIDENT HAPPENED IN AUGUST. WHILE DRIVING ON I15, I HEARD A LOUD EXPLOSION LIKE A TIRE BLOWOUT FOLLOWED BY SOUNDS OF BREAKING GLASS AND THEN WIND. MY SUNROOF HAD "EXPLODED". I PULLED OFF THE ROAD AND EXAMINED THE ROOF. THERE WAS NO INDICATION ANYTHING HAD STRUCK THE GLASS OR MY VEHICLE. THE INSIDE "VISOR" WAS CLOSED AT THE TIME AS WAS THE SUNROOF. I HAD NOT PASSED UNDER ANY OVERPASS OR OTHER OVERHEAD STRUCTURE I TOOK THE VEHICLE TO THE NEAREST DEALER AND THEY REPORTED THE INCIDENT TO TOYOTA. TOYOTA DENIED THE "WARRANTY" SINCE I COULD NOT "PROVE" THE GLASS HAD NOT BEEN STRUCK! THE DEALER REPLACED THE GLASS AT NO COST "ONE TIME WARRANTY". I AM CONCERNED THIS PROBLEM WILL REOCCUR SINCE THERE WAS NO CAUSE DETERMINED. PHOTOS ATTACHED
Additional Notes:
I PURCHASED A NEW 2017 TOYOTA RAV4 IN APRIL AND THIS INCIDENT HAPPENED IN AUGUST. WHILE DRIVING ON I15, I HEARD A LOUD EXPLOSION LIKE A TIRE BLOWOUT FOLLOWED BY SOUNDS OF BREAKING GLASS AND THEN WIND. MY SUNROOF HAD "EXPLODED". I PULLED OFF THE ROAD AND EXAMINED THE ROOF. THERE WAS NO INDICATION ANYTHING HAD STRUCK THE GLASS OR MY VEHICLE. THE INSIDE "VISOR" WAS CLOSED AT THE TIME AS WAS THE SUNROOF. I HAD NOT PASSED UNDER ANY OVERPASS OR OTHER OVERHEAD STRUCTURE I TOOK THE VEHICLE TO THE NEAREST DEALER AND THEY REPORTED THE INCIDENT TO TOYOTA. TOYOTA DENIED THE "WARRANTY" SINCE I COULD NOT "PROVE" THE GLASS HAD NOT BEEN STRUCK! THE DEALER REPLACED THE GLASS AT NO COST "ONE TIME WARRANTY". I AM CONCERNED THIS PROBLEM WILL REOCCUR SINCE THERE WAS NO CAUSE DETERMINED. PHOTOS ATTACHED
Mfg Campaign: 11019986
Recall Date: Aug 27, 2017
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WE RECENTLY PURCHASED A 2017 TOYOTA RAV4 LE. THE FIRST TIME WE DROVE THIS VEHICLE AT NIGHT WE WERE SHOCKED THAT, WHEN USING LOW OR HIGH BEAMS, A DARK AREA APPEARED ACROSS THE ENTIRE WINDSHIELD OBSTRUCTING OUR VISION. IT IS IMPOSSIBLE TO DRIVE AT NIGHT AND FEEL SAFE. WHEN YOU GO UP AND DOWN SMALL HILLS, THE DARKNESS MOVES UP AND DOWN AS WELL, AND IS VERY ANNOYING. WE CONTACTED THE DEALER AND THEY SAID THIS WAS THE WAY THE CAR WAS MADE. THEY WOULD DO NOTHING AND,IN FACT, TOLD US THAT THEY DIDN'T OWN THE CAR ANYMORE AND THAT WE SHOULD COMPLAIN TO TOYOTA; THAT IF ENOUGH PEOPLE COMPLAINED PERHAPS THEY WOULD HAVE A RECALL. FRANKLY, WE ARE AFRAID TO DRIVE THIS VEHICLE AT NIGHT.
Corrective Action:
WE RECENTLY PURCHASED A 2017 TOYOTA RAV4 LE. THE FIRST TIME WE DROVE THIS VEHICLE AT NIGHT WE WERE SHOCKED THAT, WHEN USING LOW OR HIGH BEAMS, A DARK AREA APPEARED ACROSS THE ENTIRE WINDSHIELD OBSTRUCTING OUR VISION. IT IS IMPOSSIBLE TO DRIVE AT NIGHT AND FEEL SAFE. WHEN YOU GO UP AND DOWN SMALL HILLS, THE DARKNESS MOVES UP AND DOWN AS WELL, AND IS VERY ANNOYING. WE CONTACTED THE DEALER AND THEY SAID THIS WAS THE WAY THE CAR WAS MADE. THEY WOULD DO NOTHING AND,IN FACT, TOLD US THAT THEY DIDN'T OWN THE CAR ANYMORE AND THAT WE SHOULD COMPLAIN TO TOYOTA; THAT IF ENOUGH PEOPLE COMPLAINED PERHAPS THEY WOULD HAVE A RECALL. FRANKLY, WE ARE AFRAID TO DRIVE THIS VEHICLE AT NIGHT.
Additional Notes:
WE RECENTLY PURCHASED A 2017 TOYOTA RAV4 LE. THE FIRST TIME WE DROVE THIS VEHICLE AT NIGHT WE WERE SHOCKED THAT, WHEN USING LOW OR HIGH BEAMS, A DARK AREA APPEARED ACROSS THE ENTIRE WINDSHIELD OBSTRUCTING OUR VISION. IT IS IMPOSSIBLE TO DRIVE AT NIGHT AND FEEL SAFE. WHEN YOU GO UP AND DOWN SMALL HILLS, THE DARKNESS MOVES UP AND DOWN AS WELL, AND IS VERY ANNOYING. WE CONTACTED THE DEALER AND THEY SAID THIS WAS THE WAY THE CAR WAS MADE. THEY WOULD DO NOTHING AND,IN FACT, TOLD US THAT THEY DIDN'T OWN THE CAR ANYMORE AND THAT WE SHOULD COMPLAIN TO TOYOTA; THAT IF ENOUGH PEOPLE COMPLAINED PERHAPS THEY WOULD HAVE A RECALL. FRANKLY, WE ARE AFRAID TO DRIVE THIS VEHICLE AT NIGHT.
Mfg Campaign: 11018788
Recall Date: Aug 22, 2017
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
AFTER SITTING AT A RED LIGHT ON A CITY STREET, I MADE A LEFT TURN. WHILE TURNING THE DRIVER'S DOOR POPPED OPEN (IT MADE A POPPING SOUND). IT WAS AJAR, NOT FULLY OPEN. I WAS ABLE TO CLOSE IT BACK WHILE CONTINUING TO DRIVE.
Corrective Action:
AFTER SITTING AT A RED LIGHT ON A CITY STREET, I MADE A LEFT TURN. WHILE TURNING THE DRIVER'S DOOR POPPED OPEN (IT MADE A POPPING SOUND). IT WAS AJAR, NOT FULLY OPEN. I WAS ABLE TO CLOSE IT BACK WHILE CONTINUING TO DRIVE.
Additional Notes:
AFTER SITTING AT A RED LIGHT ON A CITY STREET, I MADE A LEFT TURN. WHILE TURNING THE DRIVER'S DOOR POPPED OPEN (IT MADE A POPPING SOUND). IT WAS AJAR, NOT FULLY OPEN. I WAS ABLE TO CLOSE IT BACK WHILE CONTINUING TO DRIVE.
Mfg Campaign: 11018797
Recall Date: Aug 22, 2017
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury