Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB13 / 23TA13
Recall Date: Nov 1, 2023
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET19A
Recall Date: Jun 28, 2019
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17R2
Recall Date: May 2, 2017
Consumer Complaints
387 ComplaintsToyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 30 MPH, THE WINDSHIELD DARKENED AND MADE IT DIFFICULT TO SEE THE ROAD. THE CONTACT CHECKED THE OWNERS MANUAL AND FOUND THAT THE VEHICLE WAS EQUIPPED WITH SAFETY SENSE, WHICH DARKENED THE WINDSHIELD AT NIGHT TO PROTECT THE DRIVER FROM THE GLARE OF ONCOMING HEADLIGHTS. THE MANUFACTURER AND DEALER WERE CONTACTED (PIERCEY TOYOTA IN MILPITIS, CA) WHERE THE SALES MANAGER STATED THAT IT WAS NOT A KNOWN ISSUE. THE CONTACT WAS UNABLE TO GET ASSISTANCE. THE FAILURE MILEAGE WAS 350.
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 30 MPH, THE WINDSHIELD DARKENED AND MADE IT DIFFICULT TO SEE THE ROAD. THE CONTACT CHECKED THE OWNERS MANUAL AND FOUND THAT THE VEHICLE WAS EQUIPPED WITH SAFETY SENSE, WHICH DARKENED THE WINDSHIELD AT NIGHT TO PROTECT THE DRIVER FROM THE GLARE OF ONCOMING HEADLIGHTS. THE MANUFACTURER AND DEALER WERE CONTACTED (PIERCEY TOYOTA IN MILPITIS, CA) WHERE THE SALES MANAGER STATED THAT IT WAS NOT A KNOWN ISSUE. THE CONTACT WAS UNABLE TO GET ASSISTANCE. THE FAILURE MILEAGE WAS 350.
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 30 MPH, THE WINDSHIELD DARKENED AND MADE IT DIFFICULT TO SEE THE ROAD. THE CONTACT CHECKED THE OWNERS MANUAL AND FOUND THAT THE VEHICLE WAS EQUIPPED WITH SAFETY SENSE, WHICH DARKENED THE WINDSHIELD AT NIGHT TO PROTECT THE DRIVER FROM THE GLARE OF ONCOMING HEADLIGHTS. THE MANUFACTURER AND DEALER WERE CONTACTED (PIERCEY TOYOTA IN MILPITIS, CA) WHERE THE SALES MANAGER STATED THAT IT WAS NOT A KNOWN ISSUE. THE CONTACT WAS UNABLE TO GET ASSISTANCE. THE FAILURE MILEAGE WAS 350.
Mfg Campaign: 11018704
Recall Date: Aug 21, 2017
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY 2017 RAV4 IS NOT SAFE TO DRIVE AT NIGHT. THE CAR IS A LEASE AND WAS BRAND NEW WHEN I GOT IT. IT HAD LESS THAN 100 MILES, WHEN THIS STARTED HAPPENING. WHEN I HAVE MY HEADLIGHTS ON AT NIGHT THEY SEEM TO CAP OFF. THIS ALLOWS ME TO ONLY SEE THROUGH THE BOTTOM HALF OF MY WINDSHIELD. THE UPPER HALF GOES PITCH BLACK. IT IS EXTREMELY UNSAFE BECAUSE IT IMPAIRS MY VISION. THIS IS A REOCCURRING EVENT AND HAPPENS WHEN THE CAR IS IN MOTION. IT STARTED IN NOVEMBER OF 2016, AND I HAVE STOPPED DRIVING AT NIGHT BECAUSE OF HOW DANGEROUS IT IS.
Corrective Action:
MY 2017 RAV4 IS NOT SAFE TO DRIVE AT NIGHT. THE CAR IS A LEASE AND WAS BRAND NEW WHEN I GOT IT. IT HAD LESS THAN 100 MILES, WHEN THIS STARTED HAPPENING. WHEN I HAVE MY HEADLIGHTS ON AT NIGHT THEY SEEM TO CAP OFF. THIS ALLOWS ME TO ONLY SEE THROUGH THE BOTTOM HALF OF MY WINDSHIELD. THE UPPER HALF GOES PITCH BLACK. IT IS EXTREMELY UNSAFE BECAUSE IT IMPAIRS MY VISION. THIS IS A REOCCURRING EVENT AND HAPPENS WHEN THE CAR IS IN MOTION. IT STARTED IN NOVEMBER OF 2016, AND I HAVE STOPPED DRIVING AT NIGHT BECAUSE OF HOW DANGEROUS IT IS.
Additional Notes:
MY 2017 RAV4 IS NOT SAFE TO DRIVE AT NIGHT. THE CAR IS A LEASE AND WAS BRAND NEW WHEN I GOT IT. IT HAD LESS THAN 100 MILES, WHEN THIS STARTED HAPPENING. WHEN I HAVE MY HEADLIGHTS ON AT NIGHT THEY SEEM TO CAP OFF. THIS ALLOWS ME TO ONLY SEE THROUGH THE BOTTOM HALF OF MY WINDSHIELD. THE UPPER HALF GOES PITCH BLACK. IT IS EXTREMELY UNSAFE BECAUSE IT IMPAIRS MY VISION. THIS IS A REOCCURRING EVENT AND HAPPENS WHEN THE CAR IS IN MOTION. IT STARTED IN NOVEMBER OF 2016, AND I HAVE STOPPED DRIVING AT NIGHT BECAUSE OF HOW DANGEROUS IT IS.
Mfg Campaign: 11016253
Recall Date: Aug 18, 2017
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
BREAKS FAILED WHEN BACKING OUT OF PARKING SPACE AND FAILED IMMEDIATELY AGAIN WHEN TRYING TO PULL BACK INTO PARKING SPACE AFTER CAR HIT A CAR AND THEN HIT A CART CORRAL PUSHING THAT INTO ANOTHER CAR. AS A RESULT 3 CARS INCLUDING OURS WERE DAMAGED.
Corrective Action:
BREAKS FAILED WHEN BACKING OUT OF PARKING SPACE AND FAILED IMMEDIATELY AGAIN WHEN TRYING TO PULL BACK INTO PARKING SPACE AFTER CAR HIT A CAR AND THEN HIT A CART CORRAL PUSHING THAT INTO ANOTHER CAR. AS A RESULT 3 CARS INCLUDING OURS WERE DAMAGED.
Additional Notes:
BREAKS FAILED WHEN BACKING OUT OF PARKING SPACE AND FAILED IMMEDIATELY AGAIN WHEN TRYING TO PULL BACK INTO PARKING SPACE AFTER CAR HIT A CAR AND THEN HIT A CART CORRAL PUSHING THAT INTO ANOTHER CAR. AS A RESULT 3 CARS INCLUDING OURS WERE DAMAGED.
Mfg Campaign: 11014830
Recall Date: Aug 12, 2017
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN DEPRESSED AND THE VEHICLE DID NOT RESPOND. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (PERFORMANCE TOYOTA LOCATED AT 5676 DIXIE HWY FAIRFIELD, OH 45014) WHERE IT DIAGNOSED THAT THE BRAKES MET TOYOTA SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 1,400. UPDATED 11/02/17*LJ CONSUMER STATED THE DISTANCE THE BRAKE PEDAL TRAVELS BEFORE THE BRAKES ARE APPLIED TO STOP THE CAR. DISTANCE IS INCREASING AS WE PUT MILES ON THE VEHICLE. THE BRAKE PEDAL WILL CONTINUE MOVING TOWARDS THE FLOOR AFTER STOPPING. AS IN A DRIVE THRU LINE. BRAKE PEDAL IS SOFT AND SPONGEY. MIMCS AIR IN BRAKE LINE. UPDATED 10/4/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN DEPRESSED AND THE VEHICLE DID NOT RESPOND. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (PERFORMANCE TOYOTA LOCATED AT 5676 DIXIE HWY FAIRFIELD, OH 45014) WHERE IT DIAGNOSED THAT THE BRAKES MET TOYOTA SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 1,400. UPDATED 11/02/17*LJ CONSUMER STATED THE DISTANCE THE BRAKE PEDAL TRAVELS BEFORE THE BRAKES ARE APPLIED TO STOP THE CAR. DISTANCE IS INCREASING AS WE PUT MILES ON THE VEHICLE. THE BRAKE PEDAL WILL CONTINUE MOVING TOWARDS THE FLOOR AFTER STOPPING. AS IN A DRIVE THRU LINE. BRAKE PEDAL IS SOFT AND SPONGEY. MIMCS AIR IN BRAKE LINE. UPDATED 10/4/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN DEPRESSED AND THE VEHICLE DID NOT RESPOND. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (PERFORMANCE TOYOTA LOCATED AT 5676 DIXIE HWY FAIRFIELD, OH 45014) WHERE IT DIAGNOSED THAT THE BRAKES MET TOYOTA SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 1,400. UPDATED 11/02/17*LJ CONSUMER STATED THE DISTANCE THE BRAKE PEDAL TRAVELS BEFORE THE BRAKES ARE APPLIED TO STOP THE CAR. DISTANCE IS INCREASING AS WE PUT MILES ON THE VEHICLE. THE BRAKE PEDAL WILL CONTINUE MOVING TOWARDS THE FLOOR AFTER STOPPING. AS IN A DRIVE THRU LINE. BRAKE PEDAL IS SOFT AND SPONGEY. MIMCS AIR IN BRAKE LINE. UPDATED 10/4/18*JB
Mfg Campaign: 11014151
Recall Date: Aug 10, 2017
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
AS I WAS APPROACHING THE MAIL BOX AREA IN MY APARTMENT COMPLEX AT APPROXIMATELY 15 MPH, I PUT MY FOOT ON THE BRAKE TO TURN INTO THE PARKING AREA IN FRONT OF THE FOUR METAL MAILBOXES AND PUT THE VEHICLE IN "PARK" WHEN THE VEHICLE SUDDENLY LURCHED FORWARD AND JUMPED THE SIX-INCH, BRICK-PAVER CURB. I CRASHED INTO THE MAILBOX STRUCTURE, COMPLETELY UPLIFTING THE BASE THAT WAS BOLTED INTO THE CONCRETE AND HIT A WOOD TRASH CONTAINER HOLDER. I DEPRESSED THE BRAKE PEDAL HARDER BUT MY VEHICLE WOULD NOT SLOW DOWN OR STOP AND I ALSO COULD NOT CONTROL THE STEERING. I CONTINUED UP A HILL (AT 45-50 MPH) CONSISTING OF TALL GRASS, WILDFLOWERS, ROCKS, ETC., ACROSS A WALKING PATH OF WOODCHIPS AND MULCH, THEN DOWN THE HILL (STILL WITH MY FOOT ON THE BRAKE) GRAZING THE BRANCHES AND LEAVES OF A SMALL TREE BEFORE COMING OFF THE SIX-INCH CURB AND BACK ONTO THE STREET, WHERE I HIT A LIGHT POST. I MANAGED TO LIFT THE PARKING BRAKE, SLAM ON THE BRAKE AGAIN AND THE VEHICLE ROLLED TO A STOP. IT SHOULD BE NOTED THAT NONE OF THE AIRBAGS DEPLOYED.
Corrective Action:
AS I WAS APPROACHING THE MAIL BOX AREA IN MY APARTMENT COMPLEX AT APPROXIMATELY 15 MPH, I PUT MY FOOT ON THE BRAKE TO TURN INTO THE PARKING AREA IN FRONT OF THE FOUR METAL MAILBOXES AND PUT THE VEHICLE IN "PARK" WHEN THE VEHICLE SUDDENLY LURCHED FORWARD AND JUMPED THE SIX-INCH, BRICK-PAVER CURB. I CRASHED INTO THE MAILBOX STRUCTURE, COMPLETELY UPLIFTING THE BASE THAT WAS BOLTED INTO THE CONCRETE AND HIT A WOOD TRASH CONTAINER HOLDER. I DEPRESSED THE BRAKE PEDAL HARDER BUT MY VEHICLE WOULD NOT SLOW DOWN OR STOP AND I ALSO COULD NOT CONTROL THE STEERING. I CONTINUED UP A HILL (AT 45-50 MPH) CONSISTING OF TALL GRASS, WILDFLOWERS, ROCKS, ETC., ACROSS A WALKING PATH OF WOODCHIPS AND MULCH, THEN DOWN THE HILL (STILL WITH MY FOOT ON THE BRAKE) GRAZING THE BRANCHES AND LEAVES OF A SMALL TREE BEFORE COMING OFF THE SIX-INCH CURB AND BACK ONTO THE STREET, WHERE I HIT A LIGHT POST. I MANAGED TO LIFT THE PARKING BRAKE, SLAM ON THE BRAKE AGAIN AND THE VEHICLE ROLLED TO A STOP. IT SHOULD BE NOTED THAT NONE OF THE AIRBAGS DEPLOYED.
Additional Notes:
AS I WAS APPROACHING THE MAIL BOX AREA IN MY APARTMENT COMPLEX AT APPROXIMATELY 15 MPH, I PUT MY FOOT ON THE BRAKE TO TURN INTO THE PARKING AREA IN FRONT OF THE FOUR METAL MAILBOXES AND PUT THE VEHICLE IN "PARK" WHEN THE VEHICLE SUDDENLY LURCHED FORWARD AND JUMPED THE SIX-INCH, BRICK-PAVER CURB. I CRASHED INTO THE MAILBOX STRUCTURE, COMPLETELY UPLIFTING THE BASE THAT WAS BOLTED INTO THE CONCRETE AND HIT A WOOD TRASH CONTAINER HOLDER. I DEPRESSED THE BRAKE PEDAL HARDER BUT MY VEHICLE WOULD NOT SLOW DOWN OR STOP AND I ALSO COULD NOT CONTROL THE STEERING. I CONTINUED UP A HILL (AT 45-50 MPH) CONSISTING OF TALL GRASS, WILDFLOWERS, ROCKS, ETC., ACROSS A WALKING PATH OF WOODCHIPS AND MULCH, THEN DOWN THE HILL (STILL WITH MY FOOT ON THE BRAKE) GRAZING THE BRANCHES AND LEAVES OF A SMALL TREE BEFORE COMING OFF THE SIX-INCH CURB AND BACK ONTO THE STREET, WHERE I HIT A LIGHT POST. I MANAGED TO LIFT THE PARKING BRAKE, SLAM ON THE BRAKE AGAIN AND THE VEHICLE ROLLED TO A STOP. IT SHOULD BE NOTED THAT NONE OF THE AIRBAGS DEPLOYED.
Mfg Campaign: 11013006
Recall Date: Aug 5, 2017
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AS I WAS APPROACHING THE MAIL BOX AREA IN MY APARTMENT COMPLEX AT APPROXIMATELY 15 MPH, I PUT MY FOOT ON THE BRAKE TO TURN INTO THE PARKING AREA IN FRONT OF THE FOUR METAL MAILBOXES AND PUT THE VEHICLE IN "PARK" WHEN THE VEHICLE SUDDENLY LURCHED FORWARD AND JUMPED THE SIX-INCH, BRICK-PAVER CURB. I CRASHED INTO THE MAILBOX STRUCTURE, COMPLETELY UPLIFTING THE BASE THAT WAS BOLTED INTO THE CONCRETE AND HIT A WOOD TRASH CONTAINER HOLDER. I DEPRESSED THE BRAKE PEDAL HARDER BUT MY VEHICLE WOULD NOT SLOW DOWN OR STOP AND I ALSO COULD NOT CONTROL THE STEERING. I CONTINUED UP A HILL (AT 45-50 MPH) CONSISTING OF TALL GRASS, WILDFLOWERS, ROCKS, ETC., ACROSS A WALKING PATH OF WOODCHIPS AND MULCH, THEN DOWN THE HILL (STILL WITH MY FOOT ON THE BRAKE) GRAZING THE BRANCHES AND LEAVES OF A SMALL TREE BEFORE COMING OFF THE SIX-INCH CURB AND BACK ONTO THE STREET, WHERE I HIT A LIGHT POST. I MANAGED TO LIFT THE PARKING BRAKE, SLAM ON THE BRAKE AGAIN AND THE VEHICLE ROLLED TO A STOP. IT SHOULD BE NOTED THAT NONE OF THE AIRBAGS DEPLOYED.
Corrective Action:
AS I WAS APPROACHING THE MAIL BOX AREA IN MY APARTMENT COMPLEX AT APPROXIMATELY 15 MPH, I PUT MY FOOT ON THE BRAKE TO TURN INTO THE PARKING AREA IN FRONT OF THE FOUR METAL MAILBOXES AND PUT THE VEHICLE IN "PARK" WHEN THE VEHICLE SUDDENLY LURCHED FORWARD AND JUMPED THE SIX-INCH, BRICK-PAVER CURB. I CRASHED INTO THE MAILBOX STRUCTURE, COMPLETELY UPLIFTING THE BASE THAT WAS BOLTED INTO THE CONCRETE AND HIT A WOOD TRASH CONTAINER HOLDER. I DEPRESSED THE BRAKE PEDAL HARDER BUT MY VEHICLE WOULD NOT SLOW DOWN OR STOP AND I ALSO COULD NOT CONTROL THE STEERING. I CONTINUED UP A HILL (AT 45-50 MPH) CONSISTING OF TALL GRASS, WILDFLOWERS, ROCKS, ETC., ACROSS A WALKING PATH OF WOODCHIPS AND MULCH, THEN DOWN THE HILL (STILL WITH MY FOOT ON THE BRAKE) GRAZING THE BRANCHES AND LEAVES OF A SMALL TREE BEFORE COMING OFF THE SIX-INCH CURB AND BACK ONTO THE STREET, WHERE I HIT A LIGHT POST. I MANAGED TO LIFT THE PARKING BRAKE, SLAM ON THE BRAKE AGAIN AND THE VEHICLE ROLLED TO A STOP. IT SHOULD BE NOTED THAT NONE OF THE AIRBAGS DEPLOYED.
Additional Notes:
AS I WAS APPROACHING THE MAIL BOX AREA IN MY APARTMENT COMPLEX AT APPROXIMATELY 15 MPH, I PUT MY FOOT ON THE BRAKE TO TURN INTO THE PARKING AREA IN FRONT OF THE FOUR METAL MAILBOXES AND PUT THE VEHICLE IN "PARK" WHEN THE VEHICLE SUDDENLY LURCHED FORWARD AND JUMPED THE SIX-INCH, BRICK-PAVER CURB. I CRASHED INTO THE MAILBOX STRUCTURE, COMPLETELY UPLIFTING THE BASE THAT WAS BOLTED INTO THE CONCRETE AND HIT A WOOD TRASH CONTAINER HOLDER. I DEPRESSED THE BRAKE PEDAL HARDER BUT MY VEHICLE WOULD NOT SLOW DOWN OR STOP AND I ALSO COULD NOT CONTROL THE STEERING. I CONTINUED UP A HILL (AT 45-50 MPH) CONSISTING OF TALL GRASS, WILDFLOWERS, ROCKS, ETC., ACROSS A WALKING PATH OF WOODCHIPS AND MULCH, THEN DOWN THE HILL (STILL WITH MY FOOT ON THE BRAKE) GRAZING THE BRANCHES AND LEAVES OF A SMALL TREE BEFORE COMING OFF THE SIX-INCH CURB AND BACK ONTO THE STREET, WHERE I HIT A LIGHT POST. I MANAGED TO LIFT THE PARKING BRAKE, SLAM ON THE BRAKE AGAIN AND THE VEHICLE ROLLED TO A STOP. IT SHOULD BE NOTED THAT NONE OF THE AIRBAGS DEPLOYED.
Mfg Campaign: 11013006
Recall Date: Aug 5, 2017
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
AS I WAS APPROACHING THE MAIL BOX AREA IN MY APARTMENT COMPLEX AT APPROXIMATELY 15 MPH, I PUT MY FOOT ON THE BRAKE TO TURN INTO THE PARKING AREA IN FRONT OF THE FOUR METAL MAILBOXES AND PUT THE VEHICLE IN "PARK" WHEN THE VEHICLE SUDDENLY LURCHED FORWARD AND JUMPED THE SIX-INCH, BRICK-PAVER CURB. I CRASHED INTO THE MAILBOX STRUCTURE, COMPLETELY UPLIFTING THE BASE THAT WAS BOLTED INTO THE CONCRETE AND HIT A WOOD TRASH CONTAINER HOLDER. I DEPRESSED THE BRAKE PEDAL HARDER BUT MY VEHICLE WOULD NOT SLOW DOWN OR STOP AND I ALSO COULD NOT CONTROL THE STEERING. I CONTINUED UP A HILL (AT 45-50 MPH) CONSISTING OF TALL GRASS, WILDFLOWERS, ROCKS, ETC., ACROSS A WALKING PATH OF WOODCHIPS AND MULCH, THEN DOWN THE HILL (STILL WITH MY FOOT ON THE BRAKE) GRAZING THE BRANCHES AND LEAVES OF A SMALL TREE BEFORE COMING OFF THE SIX-INCH CURB AND BACK ONTO THE STREET, WHERE I HIT A LIGHT POST. I MANAGED TO LIFT THE PARKING BRAKE, SLAM ON THE BRAKE AGAIN AND THE VEHICLE ROLLED TO A STOP. IT SHOULD BE NOTED THAT NONE OF THE AIRBAGS DEPLOYED.
Corrective Action:
AS I WAS APPROACHING THE MAIL BOX AREA IN MY APARTMENT COMPLEX AT APPROXIMATELY 15 MPH, I PUT MY FOOT ON THE BRAKE TO TURN INTO THE PARKING AREA IN FRONT OF THE FOUR METAL MAILBOXES AND PUT THE VEHICLE IN "PARK" WHEN THE VEHICLE SUDDENLY LURCHED FORWARD AND JUMPED THE SIX-INCH, BRICK-PAVER CURB. I CRASHED INTO THE MAILBOX STRUCTURE, COMPLETELY UPLIFTING THE BASE THAT WAS BOLTED INTO THE CONCRETE AND HIT A WOOD TRASH CONTAINER HOLDER. I DEPRESSED THE BRAKE PEDAL HARDER BUT MY VEHICLE WOULD NOT SLOW DOWN OR STOP AND I ALSO COULD NOT CONTROL THE STEERING. I CONTINUED UP A HILL (AT 45-50 MPH) CONSISTING OF TALL GRASS, WILDFLOWERS, ROCKS, ETC., ACROSS A WALKING PATH OF WOODCHIPS AND MULCH, THEN DOWN THE HILL (STILL WITH MY FOOT ON THE BRAKE) GRAZING THE BRANCHES AND LEAVES OF A SMALL TREE BEFORE COMING OFF THE SIX-INCH CURB AND BACK ONTO THE STREET, WHERE I HIT A LIGHT POST. I MANAGED TO LIFT THE PARKING BRAKE, SLAM ON THE BRAKE AGAIN AND THE VEHICLE ROLLED TO A STOP. IT SHOULD BE NOTED THAT NONE OF THE AIRBAGS DEPLOYED.
Additional Notes:
AS I WAS APPROACHING THE MAIL BOX AREA IN MY APARTMENT COMPLEX AT APPROXIMATELY 15 MPH, I PUT MY FOOT ON THE BRAKE TO TURN INTO THE PARKING AREA IN FRONT OF THE FOUR METAL MAILBOXES AND PUT THE VEHICLE IN "PARK" WHEN THE VEHICLE SUDDENLY LURCHED FORWARD AND JUMPED THE SIX-INCH, BRICK-PAVER CURB. I CRASHED INTO THE MAILBOX STRUCTURE, COMPLETELY UPLIFTING THE BASE THAT WAS BOLTED INTO THE CONCRETE AND HIT A WOOD TRASH CONTAINER HOLDER. I DEPRESSED THE BRAKE PEDAL HARDER BUT MY VEHICLE WOULD NOT SLOW DOWN OR STOP AND I ALSO COULD NOT CONTROL THE STEERING. I CONTINUED UP A HILL (AT 45-50 MPH) CONSISTING OF TALL GRASS, WILDFLOWERS, ROCKS, ETC., ACROSS A WALKING PATH OF WOODCHIPS AND MULCH, THEN DOWN THE HILL (STILL WITH MY FOOT ON THE BRAKE) GRAZING THE BRANCHES AND LEAVES OF A SMALL TREE BEFORE COMING OFF THE SIX-INCH CURB AND BACK ONTO THE STREET, WHERE I HIT A LIGHT POST. I MANAGED TO LIFT THE PARKING BRAKE, SLAM ON THE BRAKE AGAIN AND THE VEHICLE ROLLED TO A STOP. IT SHOULD BE NOTED THAT NONE OF THE AIRBAGS DEPLOYED.
Mfg Campaign: 11013006
Recall Date: Aug 5, 2017
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
PURCHASED NEW 2017 TOYOTA RAV4. WITH LESS THAN 1000 MILES ON THE CAR, I HAD A FLAT TRAVELING ON THE TOLL ROAD. SPEED LIMIT WAS 70MPH. I WAS ON THE TOLL ROAD FOR ABOUT 20 MILES. THE FRONT DRIVER SIDE TIRE HAD A LARGE SIDEWALL HOLE. I TOOK THE TIRE BACK TO THE TOYOTA DEALER SERVICE DEPARTMENT. THEY GAVE ONE QUICK LOOK AND I WAS TOLD THAT "NO WARRANTY WAS ON THE TIRE BY TOYOTA OR BRIDGESTONE." I HAD NO CHOICE BUT TO REPLACE THE TIRE AT MY OWN EXPENSE. SEE ATTACHED PICTURES OF THE TIRE. I HAVE THE TIRE IN MY POSSESSION IF SOMEONE WISHES TO INSPECT IT FOR MANUFACTURER FAILURE.
Corrective Action:
PURCHASED NEW 2017 TOYOTA RAV4. WITH LESS THAN 1000 MILES ON THE CAR, I HAD A FLAT TRAVELING ON THE TOLL ROAD. SPEED LIMIT WAS 70MPH. I WAS ON THE TOLL ROAD FOR ABOUT 20 MILES. THE FRONT DRIVER SIDE TIRE HAD A LARGE SIDEWALL HOLE. I TOOK THE TIRE BACK TO THE TOYOTA DEALER SERVICE DEPARTMENT. THEY GAVE ONE QUICK LOOK AND I WAS TOLD THAT "NO WARRANTY WAS ON THE TIRE BY TOYOTA OR BRIDGESTONE." I HAD NO CHOICE BUT TO REPLACE THE TIRE AT MY OWN EXPENSE. SEE ATTACHED PICTURES OF THE TIRE. I HAVE THE TIRE IN MY POSSESSION IF SOMEONE WISHES TO INSPECT IT FOR MANUFACTURER FAILURE.
Additional Notes:
PURCHASED NEW 2017 TOYOTA RAV4. WITH LESS THAN 1000 MILES ON THE CAR, I HAD A FLAT TRAVELING ON THE TOLL ROAD. SPEED LIMIT WAS 70MPH. I WAS ON THE TOLL ROAD FOR ABOUT 20 MILES. THE FRONT DRIVER SIDE TIRE HAD A LARGE SIDEWALL HOLE. I TOOK THE TIRE BACK TO THE TOYOTA DEALER SERVICE DEPARTMENT. THEY GAVE ONE QUICK LOOK AND I WAS TOLD THAT "NO WARRANTY WAS ON THE TIRE BY TOYOTA OR BRIDGESTONE." I HAD NO CHOICE BUT TO REPLACE THE TIRE AT MY OWN EXPENSE. SEE ATTACHED PICTURES OF THE TIRE. I HAVE THE TIRE IN MY POSSESSION IF SOMEONE WISHES TO INSPECT IT FOR MANUFACTURER FAILURE.
Mfg Campaign: 11010418
Recall Date: Jul 24, 2017
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
WHILE PULLING INTO TO A PARKING SPACE,MY CAR SUDDENLY ACCELERATED AND JUMPED THE CURB CAUSING THE CAR TO HIT A TREE,CAUSING ALL AIR BAGS TO GO OFF. I WAS ASKED IF I HIT THE GAS INSTEAD OF THE BRAKE. THIS HAPPENED SO FAST THAT I SUPPOSE ANYTHING IS POSSIBLE BUT I REALLY DON'T THINK THAT IS WHAT HAPPENED. IS THERE A WAY THAT THEY CAN TELL WHAT HAPPENEED?
Corrective Action:
WHILE PULLING INTO TO A PARKING SPACE,MY CAR SUDDENLY ACCELERATED AND JUMPED THE CURB CAUSING THE CAR TO HIT A TREE,CAUSING ALL AIR BAGS TO GO OFF. I WAS ASKED IF I HIT THE GAS INSTEAD OF THE BRAKE. THIS HAPPENED SO FAST THAT I SUPPOSE ANYTHING IS POSSIBLE BUT I REALLY DON'T THINK THAT IS WHAT HAPPENED. IS THERE A WAY THAT THEY CAN TELL WHAT HAPPENEED?
Additional Notes:
WHILE PULLING INTO TO A PARKING SPACE,MY CAR SUDDENLY ACCELERATED AND JUMPED THE CURB CAUSING THE CAR TO HIT A TREE,CAUSING ALL AIR BAGS TO GO OFF. I WAS ASKED IF I HIT THE GAS INSTEAD OF THE BRAKE. THIS HAPPENED SO FAST THAT I SUPPOSE ANYTHING IS POSSIBLE BUT I REALLY DON'T THINK THAT IS WHAT HAPPENED. IS THERE A WAY THAT THEY CAN TELL WHAT HAPPENEED?
Mfg Campaign: 11005357
Recall Date: Jul 14, 2017
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE PULLING INTO TO A PARKING SPACE,MY CAR SUDDENLY ACCELERATED AND JUMPED THE CURB CAUSING THE CAR TO HIT A TREE,CAUSING ALL AIR BAGS TO GO OFF. I WAS ASKED IF I HIT THE GAS INSTEAD OF THE BRAKE. THIS HAPPENED SO FAST THAT I SUPPOSE ANYTHING IS POSSIBLE BUT I REALLY DON'T THINK THAT IS WHAT HAPPENED. IS THERE A WAY THAT THEY CAN TELL WHAT HAPPENEED?
Corrective Action:
WHILE PULLING INTO TO A PARKING SPACE,MY CAR SUDDENLY ACCELERATED AND JUMPED THE CURB CAUSING THE CAR TO HIT A TREE,CAUSING ALL AIR BAGS TO GO OFF. I WAS ASKED IF I HIT THE GAS INSTEAD OF THE BRAKE. THIS HAPPENED SO FAST THAT I SUPPOSE ANYTHING IS POSSIBLE BUT I REALLY DON'T THINK THAT IS WHAT HAPPENED. IS THERE A WAY THAT THEY CAN TELL WHAT HAPPENEED?
Additional Notes:
WHILE PULLING INTO TO A PARKING SPACE,MY CAR SUDDENLY ACCELERATED AND JUMPED THE CURB CAUSING THE CAR TO HIT A TREE,CAUSING ALL AIR BAGS TO GO OFF. I WAS ASKED IF I HIT THE GAS INSTEAD OF THE BRAKE. THIS HAPPENED SO FAST THAT I SUPPOSE ANYTHING IS POSSIBLE BUT I REALLY DON'T THINK THAT IS WHAT HAPPENED. IS THERE A WAY THAT THEY CAN TELL WHAT HAPPENEED?
Mfg Campaign: 11005357
Recall Date: Jul 14, 2017
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE PULLING INTO TO A PARKING SPACE,MY CAR SUDDENLY ACCELERATED AND JUMPED THE CURB CAUSING THE CAR TO HIT A TREE,CAUSING ALL AIR BAGS TO GO OFF. I WAS ASKED IF I HIT THE GAS INSTEAD OF THE BRAKE. THIS HAPPENED SO FAST THAT I SUPPOSE ANYTHING IS POSSIBLE BUT I REALLY DON'T THINK THAT IS WHAT HAPPENED. IS THERE A WAY THAT THEY CAN TELL WHAT HAPPENEED?
Corrective Action:
WHILE PULLING INTO TO A PARKING SPACE,MY CAR SUDDENLY ACCELERATED AND JUMPED THE CURB CAUSING THE CAR TO HIT A TREE,CAUSING ALL AIR BAGS TO GO OFF. I WAS ASKED IF I HIT THE GAS INSTEAD OF THE BRAKE. THIS HAPPENED SO FAST THAT I SUPPOSE ANYTHING IS POSSIBLE BUT I REALLY DON'T THINK THAT IS WHAT HAPPENED. IS THERE A WAY THAT THEY CAN TELL WHAT HAPPENEED?
Additional Notes:
WHILE PULLING INTO TO A PARKING SPACE,MY CAR SUDDENLY ACCELERATED AND JUMPED THE CURB CAUSING THE CAR TO HIT A TREE,CAUSING ALL AIR BAGS TO GO OFF. I WAS ASKED IF I HIT THE GAS INSTEAD OF THE BRAKE. THIS HAPPENED SO FAST THAT I SUPPOSE ANYTHING IS POSSIBLE BUT I REALLY DON'T THINK THAT IS WHAT HAPPENED. IS THERE A WAY THAT THEY CAN TELL WHAT HAPPENEED?
Mfg Campaign: 11005357
Recall Date: Jul 14, 2017
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
PURCHASED CAR FROM ST. CHARLES TOYOTA IL ON JULY4, 2017 VIN [XXX]. PURCHASED AND PICKED UP 2017 RAV4 LE FROM THEM ON JULY4TH (BETWEEN 11AM - 3PM). DROVE CAR FROM ST. CHARLES TO PEORIA IL. TODAY ON JULY6 RAV4 HAS 194 MILES. LATER CAME TO KNOW THAT THEIR SERVICE DEPT. WAS ACTUALLY CLOSED ON JULY 4TH. IDENTIFIED THREE PROBLEMS. WHILE DRIVING, ENGINE TEMPERATURE GAUGE SWAYED LITTLE RIGHT FROM MIDDLE POSITION. WAS CURIOUS AND CHECKED DIPSTICK TODAY ON JULY6 AND FOUND ENGINE OIL DIP STICK AT ABNORMAL LOW LEVEL. PICTURE ATTACHED. BRAKE PEDAL FELT SPONGY, FELT A DRAG IN BRAKING WHEN I APPLY BRAKES. FOUND WATER DRIPPING DOWN ON GROUND WHILE A/C WAS RUNNING IN PARKED POSITION. WATER DRIPPED ON GROUND LITTLE OFF FROM FRONT AXLE. RECORDED WATER DRIPPING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
PURCHASED CAR FROM ST. CHARLES TOYOTA IL ON JULY4, 2017 VIN [XXX]. PURCHASED AND PICKED UP 2017 RAV4 LE FROM THEM ON JULY4TH (BETWEEN 11AM - 3PM). DROVE CAR FROM ST. CHARLES TO PEORIA IL. TODAY ON JULY6 RAV4 HAS 194 MILES. LATER CAME TO KNOW THAT THEIR SERVICE DEPT. WAS ACTUALLY CLOSED ON JULY 4TH. IDENTIFIED THREE PROBLEMS. WHILE DRIVING, ENGINE TEMPERATURE GAUGE SWAYED LITTLE RIGHT FROM MIDDLE POSITION. WAS CURIOUS AND CHECKED DIPSTICK TODAY ON JULY6 AND FOUND ENGINE OIL DIP STICK AT ABNORMAL LOW LEVEL. PICTURE ATTACHED. BRAKE PEDAL FELT SPONGY, FELT A DRAG IN BRAKING WHEN I APPLY BRAKES. FOUND WATER DRIPPING DOWN ON GROUND WHILE A/C WAS RUNNING IN PARKED POSITION. WATER DRIPPED ON GROUND LITTLE OFF FROM FRONT AXLE. RECORDED WATER DRIPPING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
PURCHASED CAR FROM ST. CHARLES TOYOTA IL ON JULY4, 2017 VIN [XXX]. PURCHASED AND PICKED UP 2017 RAV4 LE FROM THEM ON JULY4TH (BETWEEN 11AM - 3PM). DROVE CAR FROM ST. CHARLES TO PEORIA IL. TODAY ON JULY6 RAV4 HAS 194 MILES. LATER CAME TO KNOW THAT THEIR SERVICE DEPT. WAS ACTUALLY CLOSED ON JULY 4TH. IDENTIFIED THREE PROBLEMS. WHILE DRIVING, ENGINE TEMPERATURE GAUGE SWAYED LITTLE RIGHT FROM MIDDLE POSITION. WAS CURIOUS AND CHECKED DIPSTICK TODAY ON JULY6 AND FOUND ENGINE OIL DIP STICK AT ABNORMAL LOW LEVEL. PICTURE ATTACHED. BRAKE PEDAL FELT SPONGY, FELT A DRAG IN BRAKING WHEN I APPLY BRAKES. FOUND WATER DRIPPING DOWN ON GROUND WHILE A/C WAS RUNNING IN PARKED POSITION. WATER DRIPPED ON GROUND LITTLE OFF FROM FRONT AXLE. RECORDED WATER DRIPPING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11003533
Recall Date: Jul 6, 2017
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
PURCHASED CAR FROM ST. CHARLES TOYOTA IL ON JULY4, 2017 VIN [XXX]. PURCHASED AND PICKED UP 2017 RAV4 LE FROM THEM ON JULY4TH (BETWEEN 11AM - 3PM). DROVE CAR FROM ST. CHARLES TO PEORIA IL. TODAY ON JULY6 RAV4 HAS 194 MILES. LATER CAME TO KNOW THAT THEIR SERVICE DEPT. WAS ACTUALLY CLOSED ON JULY 4TH. IDENTIFIED THREE PROBLEMS. WHILE DRIVING, ENGINE TEMPERATURE GAUGE SWAYED LITTLE RIGHT FROM MIDDLE POSITION. WAS CURIOUS AND CHECKED DIPSTICK TODAY ON JULY6 AND FOUND ENGINE OIL DIP STICK AT ABNORMAL LOW LEVEL. PICTURE ATTACHED. BRAKE PEDAL FELT SPONGY, FELT A DRAG IN BRAKING WHEN I APPLY BRAKES. FOUND WATER DRIPPING DOWN ON GROUND WHILE A/C WAS RUNNING IN PARKED POSITION. WATER DRIPPED ON GROUND LITTLE OFF FROM FRONT AXLE. RECORDED WATER DRIPPING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
PURCHASED CAR FROM ST. CHARLES TOYOTA IL ON JULY4, 2017 VIN [XXX]. PURCHASED AND PICKED UP 2017 RAV4 LE FROM THEM ON JULY4TH (BETWEEN 11AM - 3PM). DROVE CAR FROM ST. CHARLES TO PEORIA IL. TODAY ON JULY6 RAV4 HAS 194 MILES. LATER CAME TO KNOW THAT THEIR SERVICE DEPT. WAS ACTUALLY CLOSED ON JULY 4TH. IDENTIFIED THREE PROBLEMS. WHILE DRIVING, ENGINE TEMPERATURE GAUGE SWAYED LITTLE RIGHT FROM MIDDLE POSITION. WAS CURIOUS AND CHECKED DIPSTICK TODAY ON JULY6 AND FOUND ENGINE OIL DIP STICK AT ABNORMAL LOW LEVEL. PICTURE ATTACHED. BRAKE PEDAL FELT SPONGY, FELT A DRAG IN BRAKING WHEN I APPLY BRAKES. FOUND WATER DRIPPING DOWN ON GROUND WHILE A/C WAS RUNNING IN PARKED POSITION. WATER DRIPPED ON GROUND LITTLE OFF FROM FRONT AXLE. RECORDED WATER DRIPPING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
PURCHASED CAR FROM ST. CHARLES TOYOTA IL ON JULY4, 2017 VIN [XXX]. PURCHASED AND PICKED UP 2017 RAV4 LE FROM THEM ON JULY4TH (BETWEEN 11AM - 3PM). DROVE CAR FROM ST. CHARLES TO PEORIA IL. TODAY ON JULY6 RAV4 HAS 194 MILES. LATER CAME TO KNOW THAT THEIR SERVICE DEPT. WAS ACTUALLY CLOSED ON JULY 4TH. IDENTIFIED THREE PROBLEMS. WHILE DRIVING, ENGINE TEMPERATURE GAUGE SWAYED LITTLE RIGHT FROM MIDDLE POSITION. WAS CURIOUS AND CHECKED DIPSTICK TODAY ON JULY6 AND FOUND ENGINE OIL DIP STICK AT ABNORMAL LOW LEVEL. PICTURE ATTACHED. BRAKE PEDAL FELT SPONGY, FELT A DRAG IN BRAKING WHEN I APPLY BRAKES. FOUND WATER DRIPPING DOWN ON GROUND WHILE A/C WAS RUNNING IN PARKED POSITION. WATER DRIPPED ON GROUND LITTLE OFF FROM FRONT AXLE. RECORDED WATER DRIPPING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11003533
Recall Date: Jul 6, 2017
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR IS A 2017 TOYOTA RAV4 XLE AWD. THE CAR WAS A REPLACEMENT VEHICLE FOR A 2015 TOYOTA RAV4 XLE AWD THAT HAD NON REPARABLE ELECTRICAL ISSUES AND WAS REPLACED BY TOYOTA BY AN ARBITRATION DECISION. THE FIRST DAY I DROVE THE CAR THE PASSIVE SAFETY SENSE SYSTEM ACTIVATED WHILE ON THE FREEWAY WHEN A CAR PASSED ME ON THE LEFT SIDE. LUCKILY NO ONE WAS BEHIND ME OR THEIR WOULD HAVE BEEN AN SERIOUS ACCIDENT. I TRADED THE CAR OFF 9 DAYS LATER AT A LOSS DUE TO COMPLETE LACK OF TRUST IN ANY TOYOTA PRODUCT. THE MANUFACTURER AND THE DEALER TREATED BE HORRIBLY ON THE PREVIOUS CAR THAT I WILL NEVER OWN ANOTHER TOYOTA AGAIN EVER.
Corrective Action:
THE CAR IS A 2017 TOYOTA RAV4 XLE AWD. THE CAR WAS A REPLACEMENT VEHICLE FOR A 2015 TOYOTA RAV4 XLE AWD THAT HAD NON REPARABLE ELECTRICAL ISSUES AND WAS REPLACED BY TOYOTA BY AN ARBITRATION DECISION. THE FIRST DAY I DROVE THE CAR THE PASSIVE SAFETY SENSE SYSTEM ACTIVATED WHILE ON THE FREEWAY WHEN A CAR PASSED ME ON THE LEFT SIDE. LUCKILY NO ONE WAS BEHIND ME OR THEIR WOULD HAVE BEEN AN SERIOUS ACCIDENT. I TRADED THE CAR OFF 9 DAYS LATER AT A LOSS DUE TO COMPLETE LACK OF TRUST IN ANY TOYOTA PRODUCT. THE MANUFACTURER AND THE DEALER TREATED BE HORRIBLY ON THE PREVIOUS CAR THAT I WILL NEVER OWN ANOTHER TOYOTA AGAIN EVER.
Additional Notes:
THE CAR IS A 2017 TOYOTA RAV4 XLE AWD. THE CAR WAS A REPLACEMENT VEHICLE FOR A 2015 TOYOTA RAV4 XLE AWD THAT HAD NON REPARABLE ELECTRICAL ISSUES AND WAS REPLACED BY TOYOTA BY AN ARBITRATION DECISION. THE FIRST DAY I DROVE THE CAR THE PASSIVE SAFETY SENSE SYSTEM ACTIVATED WHILE ON THE FREEWAY WHEN A CAR PASSED ME ON THE LEFT SIDE. LUCKILY NO ONE WAS BEHIND ME OR THEIR WOULD HAVE BEEN AN SERIOUS ACCIDENT. I TRADED THE CAR OFF 9 DAYS LATER AT A LOSS DUE TO COMPLETE LACK OF TRUST IN ANY TOYOTA PRODUCT. THE MANUFACTURER AND THE DEALER TREATED BE HORRIBLY ON THE PREVIOUS CAR THAT I WILL NEVER OWN ANOTHER TOYOTA AGAIN EVER.
Mfg Campaign: 11002346
Recall Date: Jun 29, 2017
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS MALFUNCTIONED. THE CONTACT STATED THAT THE HEADLIGHTS DID NOT PROVIDE ENOUGH LIGHTING TO ILLUMINATE THE ROAD AHEAD. IN ADDITION, THE AUTO HIGH BEAM HEADLIGHTS WERE INTERMITTENT IN ILLUMINATING THE ROAD AHEAD. HOSELTON TOYOTA OF EAST ROCHESTER, NEW YORK WAS CONTACTED ON DIFFERENT OCCASIONS. ON THE FIRST OCCASION, THE DEALER STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER AND INFORMED THE CONTACT TO GET USED TO THE WAY THE HEADLIGHTS OPERATED. THE DEALER'S REGIONAL SERVICE MANAGER AND TECHNICIAN WERE CONTACTED A SECOND TIME AND THE HEADLIGHTS WERE ADJUSTED SLIGHTLY. HOSELTON TOYOTA WARNED THAT ANY MORE ADJUSTMENTS WOULD BLIND ONCOMING TRAFFIC. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 6,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS MALFUNCTIONED. THE CONTACT STATED THAT THE HEADLIGHTS DID NOT PROVIDE ENOUGH LIGHTING TO ILLUMINATE THE ROAD AHEAD. IN ADDITION, THE AUTO HIGH BEAM HEADLIGHTS WERE INTERMITTENT IN ILLUMINATING THE ROAD AHEAD. HOSELTON TOYOTA OF EAST ROCHESTER, NEW YORK WAS CONTACTED ON DIFFERENT OCCASIONS. ON THE FIRST OCCASION, THE DEALER STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER AND INFORMED THE CONTACT TO GET USED TO THE WAY THE HEADLIGHTS OPERATED. THE DEALER'S REGIONAL SERVICE MANAGER AND TECHNICIAN WERE CONTACTED A SECOND TIME AND THE HEADLIGHTS WERE ADJUSTED SLIGHTLY. HOSELTON TOYOTA WARNED THAT ANY MORE ADJUSTMENTS WOULD BLIND ONCOMING TRAFFIC. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 6,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS MALFUNCTIONED. THE CONTACT STATED THAT THE HEADLIGHTS DID NOT PROVIDE ENOUGH LIGHTING TO ILLUMINATE THE ROAD AHEAD. IN ADDITION, THE AUTO HIGH BEAM HEADLIGHTS WERE INTERMITTENT IN ILLUMINATING THE ROAD AHEAD. HOSELTON TOYOTA OF EAST ROCHESTER, NEW YORK WAS CONTACTED ON DIFFERENT OCCASIONS. ON THE FIRST OCCASION, THE DEALER STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER AND INFORMED THE CONTACT TO GET USED TO THE WAY THE HEADLIGHTS OPERATED. THE DEALER'S REGIONAL SERVICE MANAGER AND TECHNICIAN WERE CONTACTED A SECOND TIME AND THE HEADLIGHTS WERE ADJUSTED SLIGHTLY. HOSELTON TOYOTA WARNED THAT ANY MORE ADJUSTMENTS WOULD BLIND ONCOMING TRAFFIC. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 6,000.
Mfg Campaign: 11000269
Recall Date: Jun 20, 2017
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE NAVIGATION SYSTEM MALFUNCTIONS WITH STRANGE LETTERS AND IMAGERY.
Corrective Action:
THE NAVIGATION SYSTEM MALFUNCTIONS WITH STRANGE LETTERS AND IMAGERY.
Additional Notes:
THE NAVIGATION SYSTEM MALFUNCTIONS WITH STRANGE LETTERS AND IMAGERY.
Mfg Campaign: 10983387
Recall Date: May 3, 2017
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE NAVIGATION SYSTEM MALFUNCTIONS WITH STRANGE LETTERS AND IMAGERY.
Corrective Action:
THE NAVIGATION SYSTEM MALFUNCTIONS WITH STRANGE LETTERS AND IMAGERY.
Additional Notes:
THE NAVIGATION SYSTEM MALFUNCTIONS WITH STRANGE LETTERS AND IMAGERY.
Mfg Campaign: 10983387
Recall Date: May 3, 2017
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SUNROOF EXPLODED WHILE I WAS DRIVING AT HIGHWAY SPEED IN HIGH WINDS. NO OBJECT OR DEBRIS STRUCK THE VEHICLE. THE SUNROOF SIMPLY EXPLODED, LIKELY FROM AN UNDETECTABLE DEFECT IN THE GLASS AND AIR PRESSURE DIFFERENTIAL, COUPLED WITH TORSIONAL OR AIR PRESSURE DIFFERENTIAL FORCES CAUSED BY THE WIND. THE GLASS OF THE SUNROOF EXPLODED OUTWARD, WITH MOST OF THE GLASS BEING THROWN OUT AND BEHIND THE VEHICLE, AND SOME LANDING ON THE SLIDING SUNSHADE THAT COVERS THE SUNROOF, THAT WAS CLOSED AT THE TIME. THE GLASS CLEARLY SHATTERED OUTWARD, AS YOU CAN SEE IN THE IMAGES TAKEN IMMEDIATELY AFTERWARD, ATTACHED.
Corrective Action:
THE SUNROOF EXPLODED WHILE I WAS DRIVING AT HIGHWAY SPEED IN HIGH WINDS. NO OBJECT OR DEBRIS STRUCK THE VEHICLE. THE SUNROOF SIMPLY EXPLODED, LIKELY FROM AN UNDETECTABLE DEFECT IN THE GLASS AND AIR PRESSURE DIFFERENTIAL, COUPLED WITH TORSIONAL OR AIR PRESSURE DIFFERENTIAL FORCES CAUSED BY THE WIND. THE GLASS OF THE SUNROOF EXPLODED OUTWARD, WITH MOST OF THE GLASS BEING THROWN OUT AND BEHIND THE VEHICLE, AND SOME LANDING ON THE SLIDING SUNSHADE THAT COVERS THE SUNROOF, THAT WAS CLOSED AT THE TIME. THE GLASS CLEARLY SHATTERED OUTWARD, AS YOU CAN SEE IN THE IMAGES TAKEN IMMEDIATELY AFTERWARD, ATTACHED.
Additional Notes:
THE SUNROOF EXPLODED WHILE I WAS DRIVING AT HIGHWAY SPEED IN HIGH WINDS. NO OBJECT OR DEBRIS STRUCK THE VEHICLE. THE SUNROOF SIMPLY EXPLODED, LIKELY FROM AN UNDETECTABLE DEFECT IN THE GLASS AND AIR PRESSURE DIFFERENTIAL, COUPLED WITH TORSIONAL OR AIR PRESSURE DIFFERENTIAL FORCES CAUSED BY THE WIND. THE GLASS OF THE SUNROOF EXPLODED OUTWARD, WITH MOST OF THE GLASS BEING THROWN OUT AND BEHIND THE VEHICLE, AND SOME LANDING ON THE SLIDING SUNSHADE THAT COVERS THE SUNROOF, THAT WAS CLOSED AT THE TIME. THE GLASS CLEARLY SHATTERED OUTWARD, AS YOU CAN SEE IN THE IMAGES TAKEN IMMEDIATELY AFTERWARD, ATTACHED.
Mfg Campaign: 10981350
Recall Date: Apr 28, 2017
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE COLLISION AVOIDANCE SYSTEM DOES NOT WORK. HAS NEVER WORKED SINCE VEHICLE WAS PURCHASED ON APRIL 1, 2017.
Corrective Action:
THE COLLISION AVOIDANCE SYSTEM DOES NOT WORK. HAS NEVER WORKED SINCE VEHICLE WAS PURCHASED ON APRIL 1, 2017.
Additional Notes:
THE COLLISION AVOIDANCE SYSTEM DOES NOT WORK. HAS NEVER WORKED SINCE VEHICLE WAS PURCHASED ON APRIL 1, 2017.
Mfg Campaign: 10972301
Recall Date: Apr 13, 2017
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE DASH LIGHTING DURING CERTAIN DAYLIGHT CONDITIONS IS UNREADABLE, OR REQUIRES EXCESSIVE STARING TO DETERMINE QUANTITIES SUCH AS VEHICLE SPEED, FUEL AMOUNT, AND OTHER QUANTITIES ON THE MULTI FUNCTION INFORMATION DISPLAY (MFID). WHETHER IT IS UNREADABLE DEPENDS ON THE ANGLE OF THE SUN RELATIVE TO THE VEHICLE.THE INABILITY TO QUICKLY SEE WHAT IS INADEQUATELY DISPLAYED FORCES THE DRIVER TO EITHER GUESS THE SPEED OR TO STARE TOO LONG IN AN ATTEMPT TO ASCERTAIN THE SPEED. THIS IS A SAFETY HAZARD. (I BELIEVE IT AFFECTS OTHER TOYOTA MODELS AS WELL AS MY RAV4 EV). *JS *JS
Corrective Action:
THE DASH LIGHTING DURING CERTAIN DAYLIGHT CONDITIONS IS UNREADABLE, OR REQUIRES EXCESSIVE STARING TO DETERMINE QUANTITIES SUCH AS VEHICLE SPEED, FUEL AMOUNT, AND OTHER QUANTITIES ON THE MULTI FUNCTION INFORMATION DISPLAY (MFID). WHETHER IT IS UNREADABLE DEPENDS ON THE ANGLE OF THE SUN RELATIVE TO THE VEHICLE.THE INABILITY TO QUICKLY SEE WHAT IS INADEQUATELY DISPLAYED FORCES THE DRIVER TO EITHER GUESS THE SPEED OR TO STARE TOO LONG IN AN ATTEMPT TO ASCERTAIN THE SPEED. THIS IS A SAFETY HAZARD. (I BELIEVE IT AFFECTS OTHER TOYOTA MODELS AS WELL AS MY RAV4 EV). *JS *JS
Additional Notes:
THE DASH LIGHTING DURING CERTAIN DAYLIGHT CONDITIONS IS UNREADABLE, OR REQUIRES EXCESSIVE STARING TO DETERMINE QUANTITIES SUCH AS VEHICLE SPEED, FUEL AMOUNT, AND OTHER QUANTITIES ON THE MULTI FUNCTION INFORMATION DISPLAY (MFID). WHETHER IT IS UNREADABLE DEPENDS ON THE ANGLE OF THE SUN RELATIVE TO THE VEHICLE.THE INABILITY TO QUICKLY SEE WHAT IS INADEQUATELY DISPLAYED FORCES THE DRIVER TO EITHER GUESS THE SPEED OR TO STARE TOO LONG IN AN ATTEMPT TO ASCERTAIN THE SPEED. THIS IS A SAFETY HAZARD. (I BELIEVE IT AFFECTS OTHER TOYOTA MODELS AS WELL AS MY RAV4 EV). *JS *JS
Mfg Campaign: 10969759
Recall Date: Mar 31, 2017
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