Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB13 / 23TA13
Recall Date: Nov 1, 2023
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET19A
Recall Date: Jun 28, 2019
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17R2
Recall Date: May 2, 2017
Consumer Complaints
387 ComplaintsToyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2017 Toyota Rav4. The contact stated that after turning the vehicle off and later attempting to restart the vehicle, the vehicle failed to restart. The battery was then recharged. The failure occurred on several occasions before the vehicle was taken to the local mechanic. The local mechanic was unable to diagnose a failure or determine a cause for the failure. Additionally, after opening the rear hatch door, the door failed to close and remained open. The contact stated that water and condensation were present inside the rear brake light assembly. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 30,000.
Corrective Action:
The contact owns a 2017 Toyota Rav4. The contact stated that after turning the vehicle off and later attempting to restart the vehicle, the vehicle failed to restart. The battery was then recharged. The failure occurred on several occasions before the vehicle was taken to the local mechanic. The local mechanic was unable to diagnose a failure or determine a cause for the failure. Additionally, after opening the rear hatch door, the door failed to close and remained open. The contact stated that water and condensation were present inside the rear brake light assembly. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 30,000.
Additional Notes:
The contact owns a 2017 Toyota Rav4. The contact stated that after turning the vehicle off and later attempting to restart the vehicle, the vehicle failed to restart. The battery was then recharged. The failure occurred on several occasions before the vehicle was taken to the local mechanic. The local mechanic was unable to diagnose a failure or determine a cause for the failure. Additionally, after opening the rear hatch door, the door failed to close and remained open. The contact stated that water and condensation were present inside the rear brake light assembly. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 30,000.
Mfg Campaign: 11588147
Recall Date: May 10, 2024
Toyota Motor Corporation
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2017 Toyota Rav4. The contact stated that after turning the vehicle off and later attempting to restart the vehicle, the vehicle failed to restart. The battery was then recharged. The failure occurred on several occasions before the vehicle was taken to the local mechanic. The local mechanic was unable to diagnose a failure or determine a cause for the failure. Additionally, after opening the rear hatch door, the door failed to close and remained open. The contact stated that water and condensation were present inside the rear brake light assembly. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 30,000.
Corrective Action:
The contact owns a 2017 Toyota Rav4. The contact stated that after turning the vehicle off and later attempting to restart the vehicle, the vehicle failed to restart. The battery was then recharged. The failure occurred on several occasions before the vehicle was taken to the local mechanic. The local mechanic was unable to diagnose a failure or determine a cause for the failure. Additionally, after opening the rear hatch door, the door failed to close and remained open. The contact stated that water and condensation were present inside the rear brake light assembly. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 30,000.
Additional Notes:
The contact owns a 2017 Toyota Rav4. The contact stated that after turning the vehicle off and later attempting to restart the vehicle, the vehicle failed to restart. The battery was then recharged. The failure occurred on several occasions before the vehicle was taken to the local mechanic. The local mechanic was unable to diagnose a failure or determine a cause for the failure. Additionally, after opening the rear hatch door, the door failed to close and remained open. The contact stated that water and condensation were present inside the rear brake light assembly. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 30,000.
Mfg Campaign: 11588147
Recall Date: May 10, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the vehicle began to shake violently, prompting her to pull to the shoulder of the roadway. After a visual inspection, the contact observed smoke coming from the battery. The battery warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the battery. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V734000 (Electrical System), and the VIN was included, but parts were not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 90,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the vehicle began to shake violently, prompting her to pull to the shoulder of the roadway. After a visual inspection, the contact observed smoke coming from the battery. The battery warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the battery. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V734000 (Electrical System), and the VIN was included, but parts were not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 90,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the vehicle began to shake violently, prompting her to pull to the shoulder of the roadway. After a visual inspection, the contact observed smoke coming from the battery. The battery warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the battery. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V734000 (Electrical System), and the VIN was included, but parts were not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 90,000. VIN tool confirms parts not available.
Mfg Campaign: 11586545
Recall Date: May 2, 2024
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle has less than 50,000 miles. We purchased this vehicle new. Both inner CV Axles are leaking grease. I expected, for a Toyota brand, for these parts to last much longer. It is difficult to know how long these have been leaking, but suspect for quite some time. Meaning these parts have been quite defective for possibly over a year or two. If these were to dry out without knowing, the CV could completely lock up--very dangerous.
Corrective Action:
Vehicle has less than 50,000 miles. We purchased this vehicle new. Both inner CV Axles are leaking grease. I expected, for a Toyota brand, for these parts to last much longer. It is difficult to know how long these have been leaking, but suspect for quite some time. Meaning these parts have been quite defective for possibly over a year or two. If these were to dry out without knowing, the CV could completely lock up--very dangerous.
Additional Notes:
Vehicle has less than 50,000 miles. We purchased this vehicle new. Both inner CV Axles are leaking grease. I expected, for a Toyota brand, for these parts to last much longer. It is difficult to know how long these have been leaking, but suspect for quite some time. Meaning these parts have been quite defective for possibly over a year or two. If these were to dry out without knowing, the CV could completely lock up--very dangerous.
Mfg Campaign: 11585909
Recall Date: Apr 29, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Driving along, and all of sudden engine shuts down. Message indicated a malfunction, showed picture of battery, and indicated to put vehicle in park, and restart engine. Did so, and engine started. Dangerous situation, but luckily traffic was light.
Corrective Action:
Driving along, and all of sudden engine shuts down. Message indicated a malfunction, showed picture of battery, and indicated to put vehicle in park, and restart engine. Did so, and engine started. Dangerous situation, but luckily traffic was light.
Additional Notes:
Driving along, and all of sudden engine shuts down. Message indicated a malfunction, showed picture of battery, and indicated to put vehicle in park, and restart engine. Did so, and engine started. Dangerous situation, but luckily traffic was light.
Mfg Campaign: 11585205
Recall Date: Apr 25, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The batter recall was not fixed till April 2024 as mentioned by Toyota.
Corrective Action:
The batter recall was not fixed till April 2024 as mentioned by Toyota.
Additional Notes:
The batter recall was not fixed till April 2024 as mentioned by Toyota.
Mfg Campaign: 11584281
Recall Date: Apr 21, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Toyota RAV4 sunroof shattered for no reason. Car was sitting all day under my carport. I opened driver door. Needed to go back in the house. I closed the driver door. Sunroof shattered. If I had been in the car, or driving, it could have caused very serious cuts, or a deadly accident. No warning signs at all. Car is presently at Clearwater Toyota being fixed. Insurance (State Farm) has been contacted and is taking care of my claim.
Corrective Action:
Toyota RAV4 sunroof shattered for no reason. Car was sitting all day under my carport. I opened driver door. Needed to go back in the house. I closed the driver door. Sunroof shattered. If I had been in the car, or driving, it could have caused very serious cuts, or a deadly accident. No warning signs at all. Car is presently at Clearwater Toyota being fixed. Insurance (State Farm) has been contacted and is taking care of my claim.
Additional Notes:
Toyota RAV4 sunroof shattered for no reason. Car was sitting all day under my carport. I opened driver door. Needed to go back in the house. I closed the driver door. Sunroof shattered. If I had been in the car, or driving, it could have caused very serious cuts, or a deadly accident. No warning signs at all. Car is presently at Clearwater Toyota being fixed. Insurance (State Farm) has been contacted and is taking care of my claim.
Mfg Campaign: 11584205
Recall Date: Apr 20, 2024
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
I PURCHASED THIS VEHICLE USED IN JULY OF 2023. THERE HAD BEEN A PERSISTANT CLUNKING NOISE IN THE REAR WHEN THE ROAD IS BUMPY ALONG WITH SOME STABILTY OR SWAYING FEELING. I HAD IT INSPECTED BY INDEPENDANT MECHANICAL SHOPS. I WAS ADVISED TO REPLACE THE SHOCK ABSORBERS AND THE STABILIZER LINKS WHICH I DID. THE RT REAR SHOCK ABOSBORBER WAS BAD. MARCH OF 2024 I TOOK A ROAD TRIP TO FLORIDA. FIRST LONG TRIP SINCE REPLACING THE PARTS. ON THE DRIVE DOWN I WAS BY MYSELF AND FELT AS THOUGH THE REAR OF THE VEHICLE WAS SWAYING BACK AND FORTH A LOT WORSE THAN BEFORE CHANGING THE PARTS LISTED ABOVE. I THOUGHT MAYBE IT WAS THE CONDITION OF THE ROADS. ON THE WAY HOME MY SON WAS FOLLOWING ME IN HIS VEHCLE. HE HAD TOLD ME THAT WHEN THE "SWAYING" FEELING IS HAPPENING THE REAR OF THE VEHICLE IS MOVING SEPARATE TO THE FRONT. THE CLUNKING SOUND IS STILL THERE AND THAT STABILITY ISSUE SEEMS TO HAVE WORSEN SINCE CHANGING THE SUSPENSION PARTS PREVIOUSLY LISTED. THERE WAS A POINT IN DRIVING HOME IN THE RAIN WHERE I DEFINITELY FELT THE ABITLITY TO CONTROL THE VEHICLE WAS DIFFICULT AND DANGEROUS. I WILL BE TAKING THE VEHICLE TO BE INSPECTED FURTHER. I'VE READ INFORMATION ON A TOYOTA FORUM THAT THERE ARE OTHER OWNERS EXPERIENCING THIS ISSUE. I DO HAVE VIDIO AND YOU CAN SEE MY BODY ROCKING BACK AND FORTH IN THE DRIVER SEAT WHILE IT'S HAPPENING AND THE HOOD SWAYING BUT AM UNABLE TO UPLOAD IT.
Corrective Action:
I PURCHASED THIS VEHICLE USED IN JULY OF 2023. THERE HAD BEEN A PERSISTANT CLUNKING NOISE IN THE REAR WHEN THE ROAD IS BUMPY ALONG WITH SOME STABILTY OR SWAYING FEELING. I HAD IT INSPECTED BY INDEPENDANT MECHANICAL SHOPS. I WAS ADVISED TO REPLACE THE SHOCK ABSORBERS AND THE STABILIZER LINKS WHICH I DID. THE RT REAR SHOCK ABOSBORBER WAS BAD. MARCH OF 2024 I TOOK A ROAD TRIP TO FLORIDA. FIRST LONG TRIP SINCE REPLACING THE PARTS. ON THE DRIVE DOWN I WAS BY MYSELF AND FELT AS THOUGH THE REAR OF THE VEHICLE WAS SWAYING BACK AND FORTH A LOT WORSE THAN BEFORE CHANGING THE PARTS LISTED ABOVE. I THOUGHT MAYBE IT WAS THE CONDITION OF THE ROADS. ON THE WAY HOME MY SON WAS FOLLOWING ME IN HIS VEHCLE. HE HAD TOLD ME THAT WHEN THE "SWAYING" FEELING IS HAPPENING THE REAR OF THE VEHICLE IS MOVING SEPARATE TO THE FRONT. THE CLUNKING SOUND IS STILL THERE AND THAT STABILITY ISSUE SEEMS TO HAVE WORSEN SINCE CHANGING THE SUSPENSION PARTS PREVIOUSLY LISTED. THERE WAS A POINT IN DRIVING HOME IN THE RAIN WHERE I DEFINITELY FELT THE ABITLITY TO CONTROL THE VEHICLE WAS DIFFICULT AND DANGEROUS. I WILL BE TAKING THE VEHICLE TO BE INSPECTED FURTHER. I'VE READ INFORMATION ON A TOYOTA FORUM THAT THERE ARE OTHER OWNERS EXPERIENCING THIS ISSUE. I DO HAVE VIDIO AND YOU CAN SEE MY BODY ROCKING BACK AND FORTH IN THE DRIVER SEAT WHILE IT'S HAPPENING AND THE HOOD SWAYING BUT AM UNABLE TO UPLOAD IT.
Additional Notes:
I PURCHASED THIS VEHICLE USED IN JULY OF 2023. THERE HAD BEEN A PERSISTANT CLUNKING NOISE IN THE REAR WHEN THE ROAD IS BUMPY ALONG WITH SOME STABILTY OR SWAYING FEELING. I HAD IT INSPECTED BY INDEPENDANT MECHANICAL SHOPS. I WAS ADVISED TO REPLACE THE SHOCK ABSORBERS AND THE STABILIZER LINKS WHICH I DID. THE RT REAR SHOCK ABOSBORBER WAS BAD. MARCH OF 2024 I TOOK A ROAD TRIP TO FLORIDA. FIRST LONG TRIP SINCE REPLACING THE PARTS. ON THE DRIVE DOWN I WAS BY MYSELF AND FELT AS THOUGH THE REAR OF THE VEHICLE WAS SWAYING BACK AND FORTH A LOT WORSE THAN BEFORE CHANGING THE PARTS LISTED ABOVE. I THOUGHT MAYBE IT WAS THE CONDITION OF THE ROADS. ON THE WAY HOME MY SON WAS FOLLOWING ME IN HIS VEHCLE. HE HAD TOLD ME THAT WHEN THE "SWAYING" FEELING IS HAPPENING THE REAR OF THE VEHICLE IS MOVING SEPARATE TO THE FRONT. THE CLUNKING SOUND IS STILL THERE AND THAT STABILITY ISSUE SEEMS TO HAVE WORSEN SINCE CHANGING THE SUSPENSION PARTS PREVIOUSLY LISTED. THERE WAS A POINT IN DRIVING HOME IN THE RAIN WHERE I DEFINITELY FELT THE ABITLITY TO CONTROL THE VEHICLE WAS DIFFICULT AND DANGEROUS. I WILL BE TAKING THE VEHICLE TO BE INSPECTED FURTHER. I'VE READ INFORMATION ON A TOYOTA FORUM THAT THERE ARE OTHER OWNERS EXPERIENCING THIS ISSUE. I DO HAVE VIDIO AND YOU CAN SEE MY BODY ROCKING BACK AND FORTH IN THE DRIVER SEAT WHILE IT'S HAPPENING AND THE HOOD SWAYING BUT AM UNABLE TO UPLOAD IT.
Mfg Campaign: 11582995
Recall Date: Apr 15, 2024
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
I PURCHASED THIS VEHICLE USED IN JULY OF 2023. THERE HAD BEEN A PERSISTANT CLUNKING NOISE IN THE REAR WHEN THE ROAD IS BUMPY ALONG WITH SOME STABILTY OR SWAYING FEELING. I HAD IT INSPECTED BY INDEPENDANT MECHANICAL SHOPS. I WAS ADVISED TO REPLACE THE SHOCK ABSORBERS AND THE STABILIZER LINKS WHICH I DID. THE RT REAR SHOCK ABOSBORBER WAS BAD. MARCH OF 2024 I TOOK A ROAD TRIP TO FLORIDA. FIRST LONG TRIP SINCE REPLACING THE PARTS. ON THE DRIVE DOWN I WAS BY MYSELF AND FELT AS THOUGH THE REAR OF THE VEHICLE WAS SWAYING BACK AND FORTH A LOT WORSE THAN BEFORE CHANGING THE PARTS LISTED ABOVE. I THOUGHT MAYBE IT WAS THE CONDITION OF THE ROADS. ON THE WAY HOME MY SON WAS FOLLOWING ME IN HIS VEHCLE. HE HAD TOLD ME THAT WHEN THE "SWAYING" FEELING IS HAPPENING THE REAR OF THE VEHICLE IS MOVING SEPARATE TO THE FRONT. THE CLUNKING SOUND IS STILL THERE AND THAT STABILITY ISSUE SEEMS TO HAVE WORSEN SINCE CHANGING THE SUSPENSION PARTS PREVIOUSLY LISTED. THERE WAS A POINT IN DRIVING HOME IN THE RAIN WHERE I DEFINITELY FELT THE ABITLITY TO CONTROL THE VEHICLE WAS DIFFICULT AND DANGEROUS. I WILL BE TAKING THE VEHICLE TO BE INSPECTED FURTHER. I'VE READ INFORMATION ON A TOYOTA FORUM THAT THERE ARE OTHER OWNERS EXPERIENCING THIS ISSUE. I DO HAVE VIDIO AND YOU CAN SEE MY BODY ROCKING BACK AND FORTH IN THE DRIVER SEAT WHILE IT'S HAPPENING AND THE HOOD SWAYING BUT AM UNABLE TO UPLOAD IT.
Corrective Action:
I PURCHASED THIS VEHICLE USED IN JULY OF 2023. THERE HAD BEEN A PERSISTANT CLUNKING NOISE IN THE REAR WHEN THE ROAD IS BUMPY ALONG WITH SOME STABILTY OR SWAYING FEELING. I HAD IT INSPECTED BY INDEPENDANT MECHANICAL SHOPS. I WAS ADVISED TO REPLACE THE SHOCK ABSORBERS AND THE STABILIZER LINKS WHICH I DID. THE RT REAR SHOCK ABOSBORBER WAS BAD. MARCH OF 2024 I TOOK A ROAD TRIP TO FLORIDA. FIRST LONG TRIP SINCE REPLACING THE PARTS. ON THE DRIVE DOWN I WAS BY MYSELF AND FELT AS THOUGH THE REAR OF THE VEHICLE WAS SWAYING BACK AND FORTH A LOT WORSE THAN BEFORE CHANGING THE PARTS LISTED ABOVE. I THOUGHT MAYBE IT WAS THE CONDITION OF THE ROADS. ON THE WAY HOME MY SON WAS FOLLOWING ME IN HIS VEHCLE. HE HAD TOLD ME THAT WHEN THE "SWAYING" FEELING IS HAPPENING THE REAR OF THE VEHICLE IS MOVING SEPARATE TO THE FRONT. THE CLUNKING SOUND IS STILL THERE AND THAT STABILITY ISSUE SEEMS TO HAVE WORSEN SINCE CHANGING THE SUSPENSION PARTS PREVIOUSLY LISTED. THERE WAS A POINT IN DRIVING HOME IN THE RAIN WHERE I DEFINITELY FELT THE ABITLITY TO CONTROL THE VEHICLE WAS DIFFICULT AND DANGEROUS. I WILL BE TAKING THE VEHICLE TO BE INSPECTED FURTHER. I'VE READ INFORMATION ON A TOYOTA FORUM THAT THERE ARE OTHER OWNERS EXPERIENCING THIS ISSUE. I DO HAVE VIDIO AND YOU CAN SEE MY BODY ROCKING BACK AND FORTH IN THE DRIVER SEAT WHILE IT'S HAPPENING AND THE HOOD SWAYING BUT AM UNABLE TO UPLOAD IT.
Additional Notes:
I PURCHASED THIS VEHICLE USED IN JULY OF 2023. THERE HAD BEEN A PERSISTANT CLUNKING NOISE IN THE REAR WHEN THE ROAD IS BUMPY ALONG WITH SOME STABILTY OR SWAYING FEELING. I HAD IT INSPECTED BY INDEPENDANT MECHANICAL SHOPS. I WAS ADVISED TO REPLACE THE SHOCK ABSORBERS AND THE STABILIZER LINKS WHICH I DID. THE RT REAR SHOCK ABOSBORBER WAS BAD. MARCH OF 2024 I TOOK A ROAD TRIP TO FLORIDA. FIRST LONG TRIP SINCE REPLACING THE PARTS. ON THE DRIVE DOWN I WAS BY MYSELF AND FELT AS THOUGH THE REAR OF THE VEHICLE WAS SWAYING BACK AND FORTH A LOT WORSE THAN BEFORE CHANGING THE PARTS LISTED ABOVE. I THOUGHT MAYBE IT WAS THE CONDITION OF THE ROADS. ON THE WAY HOME MY SON WAS FOLLOWING ME IN HIS VEHCLE. HE HAD TOLD ME THAT WHEN THE "SWAYING" FEELING IS HAPPENING THE REAR OF THE VEHICLE IS MOVING SEPARATE TO THE FRONT. THE CLUNKING SOUND IS STILL THERE AND THAT STABILITY ISSUE SEEMS TO HAVE WORSEN SINCE CHANGING THE SUSPENSION PARTS PREVIOUSLY LISTED. THERE WAS A POINT IN DRIVING HOME IN THE RAIN WHERE I DEFINITELY FELT THE ABITLITY TO CONTROL THE VEHICLE WAS DIFFICULT AND DANGEROUS. I WILL BE TAKING THE VEHICLE TO BE INSPECTED FURTHER. I'VE READ INFORMATION ON A TOYOTA FORUM THAT THERE ARE OTHER OWNERS EXPERIENCING THIS ISSUE. I DO HAVE VIDIO AND YOU CAN SEE MY BODY ROCKING BACK AND FORTH IN THE DRIVER SEAT WHILE IT'S HAPPENING AND THE HOOD SWAYING BUT AM UNABLE TO UPLOAD IT.
Mfg Campaign: 11582995
Recall Date: Apr 15, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED THIS VEHICLE USED IN JULY OF 2023. THERE HAD BEEN A PERSISTANT CLUNKING NOISE IN THE REAR WHEN THE ROAD IS BUMPY ALONG WITH SOME STABILTY OR SWAYING FEELING. I HAD IT INSPECTED BY INDEPENDANT MECHANICAL SHOPS. I WAS ADVISED TO REPLACE THE SHOCK ABSORBERS AND THE STABILIZER LINKS WHICH I DID. THE RT REAR SHOCK ABOSBORBER WAS BAD. MARCH OF 2024 I TOOK A ROAD TRIP TO FLORIDA. FIRST LONG TRIP SINCE REPLACING THE PARTS. ON THE DRIVE DOWN I WAS BY MYSELF AND FELT AS THOUGH THE REAR OF THE VEHICLE WAS SWAYING BACK AND FORTH A LOT WORSE THAN BEFORE CHANGING THE PARTS LISTED ABOVE. I THOUGHT MAYBE IT WAS THE CONDITION OF THE ROADS. ON THE WAY HOME MY SON WAS FOLLOWING ME IN HIS VEHCLE. HE HAD TOLD ME THAT WHEN THE "SWAYING" FEELING IS HAPPENING THE REAR OF THE VEHICLE IS MOVING SEPARATE TO THE FRONT. THE CLUNKING SOUND IS STILL THERE AND THAT STABILITY ISSUE SEEMS TO HAVE WORSEN SINCE CHANGING THE SUSPENSION PARTS PREVIOUSLY LISTED. THERE WAS A POINT IN DRIVING HOME IN THE RAIN WHERE I DEFINITELY FELT THE ABITLITY TO CONTROL THE VEHICLE WAS DIFFICULT AND DANGEROUS. I WILL BE TAKING THE VEHICLE TO BE INSPECTED FURTHER. I'VE READ INFORMATION ON A TOYOTA FORUM THAT THERE ARE OTHER OWNERS EXPERIENCING THIS ISSUE. I DO HAVE VIDIO AND YOU CAN SEE MY BODY ROCKING BACK AND FORTH IN THE DRIVER SEAT WHILE IT'S HAPPENING AND THE HOOD SWAYING BUT AM UNABLE TO UPLOAD IT.
Corrective Action:
I PURCHASED THIS VEHICLE USED IN JULY OF 2023. THERE HAD BEEN A PERSISTANT CLUNKING NOISE IN THE REAR WHEN THE ROAD IS BUMPY ALONG WITH SOME STABILTY OR SWAYING FEELING. I HAD IT INSPECTED BY INDEPENDANT MECHANICAL SHOPS. I WAS ADVISED TO REPLACE THE SHOCK ABSORBERS AND THE STABILIZER LINKS WHICH I DID. THE RT REAR SHOCK ABOSBORBER WAS BAD. MARCH OF 2024 I TOOK A ROAD TRIP TO FLORIDA. FIRST LONG TRIP SINCE REPLACING THE PARTS. ON THE DRIVE DOWN I WAS BY MYSELF AND FELT AS THOUGH THE REAR OF THE VEHICLE WAS SWAYING BACK AND FORTH A LOT WORSE THAN BEFORE CHANGING THE PARTS LISTED ABOVE. I THOUGHT MAYBE IT WAS THE CONDITION OF THE ROADS. ON THE WAY HOME MY SON WAS FOLLOWING ME IN HIS VEHCLE. HE HAD TOLD ME THAT WHEN THE "SWAYING" FEELING IS HAPPENING THE REAR OF THE VEHICLE IS MOVING SEPARATE TO THE FRONT. THE CLUNKING SOUND IS STILL THERE AND THAT STABILITY ISSUE SEEMS TO HAVE WORSEN SINCE CHANGING THE SUSPENSION PARTS PREVIOUSLY LISTED. THERE WAS A POINT IN DRIVING HOME IN THE RAIN WHERE I DEFINITELY FELT THE ABITLITY TO CONTROL THE VEHICLE WAS DIFFICULT AND DANGEROUS. I WILL BE TAKING THE VEHICLE TO BE INSPECTED FURTHER. I'VE READ INFORMATION ON A TOYOTA FORUM THAT THERE ARE OTHER OWNERS EXPERIENCING THIS ISSUE. I DO HAVE VIDIO AND YOU CAN SEE MY BODY ROCKING BACK AND FORTH IN THE DRIVER SEAT WHILE IT'S HAPPENING AND THE HOOD SWAYING BUT AM UNABLE TO UPLOAD IT.
Additional Notes:
I PURCHASED THIS VEHICLE USED IN JULY OF 2023. THERE HAD BEEN A PERSISTANT CLUNKING NOISE IN THE REAR WHEN THE ROAD IS BUMPY ALONG WITH SOME STABILTY OR SWAYING FEELING. I HAD IT INSPECTED BY INDEPENDANT MECHANICAL SHOPS. I WAS ADVISED TO REPLACE THE SHOCK ABSORBERS AND THE STABILIZER LINKS WHICH I DID. THE RT REAR SHOCK ABOSBORBER WAS BAD. MARCH OF 2024 I TOOK A ROAD TRIP TO FLORIDA. FIRST LONG TRIP SINCE REPLACING THE PARTS. ON THE DRIVE DOWN I WAS BY MYSELF AND FELT AS THOUGH THE REAR OF THE VEHICLE WAS SWAYING BACK AND FORTH A LOT WORSE THAN BEFORE CHANGING THE PARTS LISTED ABOVE. I THOUGHT MAYBE IT WAS THE CONDITION OF THE ROADS. ON THE WAY HOME MY SON WAS FOLLOWING ME IN HIS VEHCLE. HE HAD TOLD ME THAT WHEN THE "SWAYING" FEELING IS HAPPENING THE REAR OF THE VEHICLE IS MOVING SEPARATE TO THE FRONT. THE CLUNKING SOUND IS STILL THERE AND THAT STABILITY ISSUE SEEMS TO HAVE WORSEN SINCE CHANGING THE SUSPENSION PARTS PREVIOUSLY LISTED. THERE WAS A POINT IN DRIVING HOME IN THE RAIN WHERE I DEFINITELY FELT THE ABITLITY TO CONTROL THE VEHICLE WAS DIFFICULT AND DANGEROUS. I WILL BE TAKING THE VEHICLE TO BE INSPECTED FURTHER. I'VE READ INFORMATION ON A TOYOTA FORUM THAT THERE ARE OTHER OWNERS EXPERIENCING THIS ISSUE. I DO HAVE VIDIO AND YOU CAN SEE MY BODY ROCKING BACK AND FORTH IN THE DRIVER SEAT WHILE IT'S HAPPENING AND THE HOOD SWAYING BUT AM UNABLE TO UPLOAD IT.
Mfg Campaign: 11582995
Recall Date: Apr 15, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11582296
Recall Date: Apr 11, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11581084
Recall Date: Apr 4, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Toyota Rav4. The contact had received notice of NHTSA Campaign Number: 23V734000 (Electrical System). The contact was aware that parts were not yet available. The contact stated that while driving at approximately 45 MPH, the vehicle was losing forward momentum. The contact stated that he depressed the accelerator but the vehicle did not gain any forward momentum. The contact stated that all of the instrument cluster warning lights were illuminated and the vehicle stalled. The contact stated that the power steering failed and also noted that the brake pedal took more than normal force to depress the pedal. The contact stated that as he was pulling over he saw smoke being emitted from under the hood. The contact stated that he was able to stop the vehicle and when he opened the hood he saw that flames were coming from the location of the battery. The contact was able to extinguish the flames with his shirt. The contact had the vehicle towed to his residence. The contact had notified the manufacturer who sent an investigator to inspect the vehicle. A dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2017 Toyota Rav4. The contact had received notice of NHTSA Campaign Number: 23V734000 (Electrical System). The contact was aware that parts were not yet available. The contact stated that while driving at approximately 45 MPH, the vehicle was losing forward momentum. The contact stated that he depressed the accelerator but the vehicle did not gain any forward momentum. The contact stated that all of the instrument cluster warning lights were illuminated and the vehicle stalled. The contact stated that the power steering failed and also noted that the brake pedal took more than normal force to depress the pedal. The contact stated that as he was pulling over he saw smoke being emitted from under the hood. The contact stated that he was able to stop the vehicle and when he opened the hood he saw that flames were coming from the location of the battery. The contact was able to extinguish the flames with his shirt. The contact had the vehicle towed to his residence. The contact had notified the manufacturer who sent an investigator to inspect the vehicle. A dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2017 Toyota Rav4. The contact had received notice of NHTSA Campaign Number: 23V734000 (Electrical System). The contact was aware that parts were not yet available. The contact stated that while driving at approximately 45 MPH, the vehicle was losing forward momentum. The contact stated that he depressed the accelerator but the vehicle did not gain any forward momentum. The contact stated that all of the instrument cluster warning lights were illuminated and the vehicle stalled. The contact stated that the power steering failed and also noted that the brake pedal took more than normal force to depress the pedal. The contact stated that as he was pulling over he saw smoke being emitted from under the hood. The contact stated that he was able to stop the vehicle and when he opened the hood he saw that flames were coming from the location of the battery. The contact was able to extinguish the flames with his shirt. The contact had the vehicle towed to his residence. The contact had notified the manufacturer who sent an investigator to inspect the vehicle. A dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 90,000.
Mfg Campaign: 11580940
Recall Date: Apr 3, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11580956
Recall Date: Apr 3, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I received this recall notice several months ago, and the letter stated that the remedy would be available in middle of 2024. I have had an inspection that confirmed I have a replacement battery, not an original. If there is a potential that the vehicle could catch on fire, it seems as though waiting until the middle of 2024 is an unreasonable amount of time.
Corrective Action:
I received this recall notice several months ago, and the letter stated that the remedy would be available in middle of 2024. I have had an inspection that confirmed I have a replacement battery, not an original. If there is a potential that the vehicle could catch on fire, it seems as though waiting until the middle of 2024 is an unreasonable amount of time.
Additional Notes:
I received this recall notice several months ago, and the letter stated that the remedy would be available in middle of 2024. I have had an inspection that confirmed I have a replacement battery, not an original. If there is a potential that the vehicle could catch on fire, it seems as though waiting until the middle of 2024 is an unreasonable amount of time.
Mfg Campaign: 11576038
Recall Date: Mar 7, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owned a 2017 Toyota RAV4. The contact stated that while his friend was driving at an undisclosed speed, a collision occurred ahead of her, and she was unable to avoid colliding with the rear end of another passenger vehicle. As a result, the engine compartment burst into flames, engulfing the entire vehicle within minutes. The contact was unsure if local fire emergency services were able to extinguish the flames or if the fire had exhausted itself. The air bags did deploy. No warning lights were illuminated. A fire report was not filed. A police report was filed, with no injuries reported. The vehicle was towed to a total yard and deemed a total loss by the contact's insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V734000 (Electrical System), and the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 97,000.
Corrective Action:
The contact owned a 2017 Toyota RAV4. The contact stated that while his friend was driving at an undisclosed speed, a collision occurred ahead of her, and she was unable to avoid colliding with the rear end of another passenger vehicle. As a result, the engine compartment burst into flames, engulfing the entire vehicle within minutes. The contact was unsure if local fire emergency services were able to extinguish the flames or if the fire had exhausted itself. The air bags did deploy. No warning lights were illuminated. A fire report was not filed. A police report was filed, with no injuries reported. The vehicle was towed to a total yard and deemed a total loss by the contact's insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V734000 (Electrical System), and the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 97,000.
Additional Notes:
The contact owned a 2017 Toyota RAV4. The contact stated that while his friend was driving at an undisclosed speed, a collision occurred ahead of her, and she was unable to avoid colliding with the rear end of another passenger vehicle. As a result, the engine compartment burst into flames, engulfing the entire vehicle within minutes. The contact was unsure if local fire emergency services were able to extinguish the flames or if the fire had exhausted itself. The air bags did deploy. No warning lights were illuminated. A fire report was not filed. A police report was filed, with no injuries reported. The vehicle was towed to a total yard and deemed a total loss by the contact's insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V734000 (Electrical System), and the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 97,000.
Mfg Campaign: 11575579
Recall Date: Mar 5, 2024
Toyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
I would like to report my safety concerns from the crash accident. Feb.14 Wednesday I drove my wife’s car 2017 Toyota RAV4 XLE. On intersection l stop completely on red stop lights.l was first, had no car up front of me.Than from behind other car Ford Focus fit me with a full speed 45. I was only in the car. On the hit my seat slid forward causing my knees to hit the dashboard. Then the seat flattened causing me to fall backward.Also the cover of moonroof got opened. While lying back on flat seat l saw sky.I was able to self extricate.l was in shock from what just happened.3 hours after the accident l had gradual onset neck pain, shoulder pain, back pain, and a generalized headache.After 5 hours l Went to ER on same day , than again ER next Monday , than l saw my primary care doctor a week later-next Wednesday. Now if l will have a child in baby seat or teenager or adult seating behind driver , for sure they will get hurt badly or injured or killed. I have reported this situation to Toyota HQ. They responded that this accident will be under investigation. P.S. Takata airbags did not blow out
Corrective Action:
I would like to report my safety concerns from the crash accident. Feb.14 Wednesday I drove my wife’s car 2017 Toyota RAV4 XLE. On intersection l stop completely on red stop lights.l was first, had no car up front of me.Than from behind other car Ford Focus fit me with a full speed 45. I was only in the car. On the hit my seat slid forward causing my knees to hit the dashboard. Then the seat flattened causing me to fall backward.Also the cover of moonroof got opened. While lying back on flat seat l saw sky.I was able to self extricate.l was in shock from what just happened.3 hours after the accident l had gradual onset neck pain, shoulder pain, back pain, and a generalized headache.After 5 hours l Went to ER on same day , than again ER next Monday , than l saw my primary care doctor a week later-next Wednesday. Now if l will have a child in baby seat or teenager or adult seating behind driver , for sure they will get hurt badly or injured or killed. I have reported this situation to Toyota HQ. They responded that this accident will be under investigation. P.S. Takata airbags did not blow out
Additional Notes:
I would like to report my safety concerns from the crash accident. Feb.14 Wednesday I drove my wife’s car 2017 Toyota RAV4 XLE. On intersection l stop completely on red stop lights.l was first, had no car up front of me.Than from behind other car Ford Focus fit me with a full speed 45. I was only in the car. On the hit my seat slid forward causing my knees to hit the dashboard. Then the seat flattened causing me to fall backward.Also the cover of moonroof got opened. While lying back on flat seat l saw sky.I was able to self extricate.l was in shock from what just happened.3 hours after the accident l had gradual onset neck pain, shoulder pain, back pain, and a generalized headache.After 5 hours l Went to ER on same day , than again ER next Monday , than l saw my primary care doctor a week later-next Wednesday. Now if l will have a child in baby seat or teenager or adult seating behind driver , for sure they will get hurt badly or injured or killed. I have reported this situation to Toyota HQ. They responded that this accident will be under investigation. P.S. Takata airbags did not blow out
Mfg Campaign: 11573287
Recall Date: Feb 22, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I would like to report my safety concerns from the crash accident. Feb.14 Wednesday I drove my wife’s car 2017 Toyota RAV4 XLE. On intersection l stop completely on red stop lights.l was first, had no car up front of me.Than from behind other car Ford Focus fit me with a full speed 45. I was only in the car. On the hit my seat slid forward causing my knees to hit the dashboard. Then the seat flattened causing me to fall backward.Also the cover of moonroof got opened. While lying back on flat seat l saw sky.I was able to self extricate.l was in shock from what just happened.3 hours after the accident l had gradual onset neck pain, shoulder pain, back pain, and a generalized headache.After 5 hours l Went to ER on same day , than again ER next Monday , than l saw my primary care doctor a week later-next Wednesday. Now if l will have a child in baby seat or teenager or adult seating behind driver , for sure they will get hurt badly or injured or killed. I have reported this situation to Toyota HQ. They responded that this accident will be under investigation. P.S. Takata airbags did not blow out
Corrective Action:
I would like to report my safety concerns from the crash accident. Feb.14 Wednesday I drove my wife’s car 2017 Toyota RAV4 XLE. On intersection l stop completely on red stop lights.l was first, had no car up front of me.Than from behind other car Ford Focus fit me with a full speed 45. I was only in the car. On the hit my seat slid forward causing my knees to hit the dashboard. Then the seat flattened causing me to fall backward.Also the cover of moonroof got opened. While lying back on flat seat l saw sky.I was able to self extricate.l was in shock from what just happened.3 hours after the accident l had gradual onset neck pain, shoulder pain, back pain, and a generalized headache.After 5 hours l Went to ER on same day , than again ER next Monday , than l saw my primary care doctor a week later-next Wednesday. Now if l will have a child in baby seat or teenager or adult seating behind driver , for sure they will get hurt badly or injured or killed. I have reported this situation to Toyota HQ. They responded that this accident will be under investigation. P.S. Takata airbags did not blow out
Additional Notes:
I would like to report my safety concerns from the crash accident. Feb.14 Wednesday I drove my wife’s car 2017 Toyota RAV4 XLE. On intersection l stop completely on red stop lights.l was first, had no car up front of me.Than from behind other car Ford Focus fit me with a full speed 45. I was only in the car. On the hit my seat slid forward causing my knees to hit the dashboard. Then the seat flattened causing me to fall backward.Also the cover of moonroof got opened. While lying back on flat seat l saw sky.I was able to self extricate.l was in shock from what just happened.3 hours after the accident l had gradual onset neck pain, shoulder pain, back pain, and a generalized headache.After 5 hours l Went to ER on same day , than again ER next Monday , than l saw my primary care doctor a week later-next Wednesday. Now if l will have a child in baby seat or teenager or adult seating behind driver , for sure they will get hurt badly or injured or killed. I have reported this situation to Toyota HQ. They responded that this accident will be under investigation. P.S. Takata airbags did not blow out
Mfg Campaign: 11573287
Recall Date: Feb 22, 2024
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
While we were driving in the mountains, the wiring harness shorted and fried all 4 of our front bulbs, causing us to have no visibility while driving on unlit back roads in Colorado. Toyota has a known TSB for this issue but claims it's not a safety issue, and has a kit to repair the issue, charging us $500 to install the kit. When asking about this 2 different employees explained it was a design issue with the car. Why is this not a recall? How is frying all my headlights not a safety issue?
Corrective Action:
While we were driving in the mountains, the wiring harness shorted and fried all 4 of our front bulbs, causing us to have no visibility while driving on unlit back roads in Colorado. Toyota has a known TSB for this issue but claims it's not a safety issue, and has a kit to repair the issue, charging us $500 to install the kit. When asking about this 2 different employees explained it was a design issue with the car. Why is this not a recall? How is frying all my headlights not a safety issue?
Additional Notes:
While we were driving in the mountains, the wiring harness shorted and fried all 4 of our front bulbs, causing us to have no visibility while driving on unlit back roads in Colorado. Toyota has a known TSB for this issue but claims it's not a safety issue, and has a kit to repair the issue, charging us $500 to install the kit. When asking about this 2 different employees explained it was a design issue with the car. Why is this not a recall? How is frying all my headlights not a safety issue?
Mfg Campaign: 11572548
Recall Date: Feb 17, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While we were driving in the mountains, the wiring harness shorted and fried all 4 of our front bulbs, causing us to have no visibility while driving on unlit back roads in Colorado. Toyota has a known TSB for this issue but claims it's not a safety issue, and has a kit to repair the issue, charging us $500 to install the kit. When asking about this 2 different employees explained it was a design issue with the car. Why is this not a recall? How is frying all my headlights not a safety issue?
Corrective Action:
While we were driving in the mountains, the wiring harness shorted and fried all 4 of our front bulbs, causing us to have no visibility while driving on unlit back roads in Colorado. Toyota has a known TSB for this issue but claims it's not a safety issue, and has a kit to repair the issue, charging us $500 to install the kit. When asking about this 2 different employees explained it was a design issue with the car. Why is this not a recall? How is frying all my headlights not a safety issue?
Additional Notes:
While we were driving in the mountains, the wiring harness shorted and fried all 4 of our front bulbs, causing us to have no visibility while driving on unlit back roads in Colorado. Toyota has a known TSB for this issue but claims it's not a safety issue, and has a kit to repair the issue, charging us $500 to install the kit. When asking about this 2 different employees explained it was a design issue with the car. Why is this not a recall? How is frying all my headlights not a safety issue?
Mfg Campaign: 11572548
Recall Date: Feb 17, 2024
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