Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB13 / 23TA13
Recall Date: Nov 1, 2023
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET19A
Recall Date: Jun 28, 2019
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17R2
Recall Date: May 2, 2017
Consumer Complaints
387 ComplaintsToyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11571681
Recall Date: Feb 13, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Fuel pump has small leak causing evaporative emissions codes and fuel to accumulate on top of the pump. This is the same concern which there is a recall for the 2018 models and beyond. They equipment is the same between the years and 2017 should be included in the recall as well.
Corrective Action:
Fuel pump has small leak causing evaporative emissions codes and fuel to accumulate on top of the pump. This is the same concern which there is a recall for the 2018 models and beyond. They equipment is the same between the years and 2017 should be included in the recall as well.
Additional Notes:
Fuel pump has small leak causing evaporative emissions codes and fuel to accumulate on top of the pump. This is the same concern which there is a recall for the 2018 models and beyond. They equipment is the same between the years and 2017 should be included in the recall as well.
Mfg Campaign: 11571029
Recall Date: Feb 9, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Toyota Rav4. The contact stated that the vehicle failed to start, and the battery was replaced several times. There was no warning light illuminated. Additionally, the contact stated that the battery terminal posts were gummed up and required to be cleaned frequently. The contact also stated that there was smoke coming from the auxiliary power outlet or cigarette lighter. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Toyota Rav4. The contact stated that the vehicle failed to start, and the battery was replaced several times. There was no warning light illuminated. Additionally, the contact stated that the battery terminal posts were gummed up and required to be cleaned frequently. The contact also stated that there was smoke coming from the auxiliary power outlet or cigarette lighter. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Toyota Rav4. The contact stated that the vehicle failed to start, and the battery was replaced several times. There was no warning light illuminated. Additionally, the contact stated that the battery terminal posts were gummed up and required to be cleaned frequently. The contact also stated that there was smoke coming from the auxiliary power outlet or cigarette lighter. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Mfg Campaign: 11570302
Recall Date: Feb 6, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This vehicle was involved in a T-Bone crash, where the battery came out and the vehicle caught fire. The driver of this vehicle died at the scene. This involves NHTSA recall number 23V734 & Manufacturer Recall number 23TB13.
Corrective Action:
This vehicle was involved in a T-Bone crash, where the battery came out and the vehicle caught fire. The driver of this vehicle died at the scene. This involves NHTSA recall number 23V734 & Manufacturer Recall number 23TB13.
Additional Notes:
This vehicle was involved in a T-Bone crash, where the battery came out and the vehicle caught fire. The driver of this vehicle died at the scene. This involves NHTSA recall number 23V734 & Manufacturer Recall number 23TB13.
Mfg Campaign: 11567168
Recall Date: Jan 23, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This vehicle was involved in a T-Bone crash, where the battery came out and the vehicle caught fire. The driver of this vehicle died at the scene. This involves NHTSA recall number 23V734 & Manufacturer Recall number 23TB13.
Corrective Action:
This vehicle was involved in a T-Bone crash, where the battery came out and the vehicle caught fire. The driver of this vehicle died at the scene. This involves NHTSA recall number 23V734 & Manufacturer Recall number 23TB13.
Additional Notes:
This vehicle was involved in a T-Bone crash, where the battery came out and the vehicle caught fire. The driver of this vehicle died at the scene. This involves NHTSA recall number 23V734 & Manufacturer Recall number 23TB13.
Mfg Campaign: 11567168
Recall Date: Jan 23, 2024
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
This vehicle was involved in a T-Bone crash, where the battery came out and the vehicle caught fire. The driver of this vehicle died at the scene. This involves NHTSA recall number 23V734 & Manufacturer Recall number 23TB13.
Corrective Action:
This vehicle was involved in a T-Bone crash, where the battery came out and the vehicle caught fire. The driver of this vehicle died at the scene. This involves NHTSA recall number 23V734 & Manufacturer Recall number 23TB13.
Additional Notes:
This vehicle was involved in a T-Bone crash, where the battery came out and the vehicle caught fire. The driver of this vehicle died at the scene. This involves NHTSA recall number 23V734 & Manufacturer Recall number 23TB13.
Mfg Campaign: 11567168
Recall Date: Jan 23, 2024
Toyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2017 Toyota Rav4. The contact stated that the vehicle failed to start up after several attempts. There was no warning light illuminated. Due to the failure, the vehicle was towed to the dealer where a diagnostic test discovered that the fuel pump had failed to operate as needed. Upon further inspection, the dealer discovered that the plastic canister inside the fuel tank had become hot and needed to be replaced. The manufacturer was not notified of the failure. The vehicle had been repaired. The failure mileage was 114,837.
Corrective Action:
The contact owns a 2017 Toyota Rav4. The contact stated that the vehicle failed to start up after several attempts. There was no warning light illuminated. Due to the failure, the vehicle was towed to the dealer where a diagnostic test discovered that the fuel pump had failed to operate as needed. Upon further inspection, the dealer discovered that the plastic canister inside the fuel tank had become hot and needed to be replaced. The manufacturer was not notified of the failure. The vehicle had been repaired. The failure mileage was 114,837.
Additional Notes:
The contact owns a 2017 Toyota Rav4. The contact stated that the vehicle failed to start up after several attempts. There was no warning light illuminated. Due to the failure, the vehicle was towed to the dealer where a diagnostic test discovered that the fuel pump had failed to operate as needed. Upon further inspection, the dealer discovered that the plastic canister inside the fuel tank had become hot and needed to be replaced. The manufacturer was not notified of the failure. The vehicle had been repaired. The failure mileage was 114,837.
Mfg Campaign: 11567321
Recall Date: Jan 23, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Summary Some replacement 12-volt batteries of the size specified for the subject vehicles have smaller top dimensions than others. If a small-top battery is used for replacement and the hold-down clamp is not tightened correctly, the battery could move when the vehicle is driven with forceful turns. Safety Risk The movement could cause the positive battery terminal to contact the hold-down clamp and short circuit, increasing the risk of a fire.
Corrective Action:
Summary Some replacement 12-volt batteries of the size specified for the subject vehicles have smaller top dimensions than others. If a small-top battery is used for replacement and the hold-down clamp is not tightened correctly, the battery could move when the vehicle is driven with forceful turns. Safety Risk The movement could cause the positive battery terminal to contact the hold-down clamp and short circuit, increasing the risk of a fire.
Additional Notes:
Summary Some replacement 12-volt batteries of the size specified for the subject vehicles have smaller top dimensions than others. If a small-top battery is used for replacement and the hold-down clamp is not tightened correctly, the battery could move when the vehicle is driven with forceful turns. Safety Risk The movement could cause the positive battery terminal to contact the hold-down clamp and short circuit, increasing the risk of a fire.
Mfg Campaign: 11564430
Recall Date: Jan 9, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
--Battery terminal/wiring for negative terminal came into contact with the metal hold down clamp --Caused a two alarm structure fire and loss of two vehicles --Current recall in place but remedy of situation not available until 2024 --Current recall in place --Maintenance required light appeared and owner took vehicle in for service two weeks prior to the incident
Corrective Action:
--Battery terminal/wiring for negative terminal came into contact with the metal hold down clamp --Caused a two alarm structure fire and loss of two vehicles --Current recall in place but remedy of situation not available until 2024 --Current recall in place --Maintenance required light appeared and owner took vehicle in for service two weeks prior to the incident
Additional Notes:
--Battery terminal/wiring for negative terminal came into contact with the metal hold down clamp --Caused a two alarm structure fire and loss of two vehicles --Current recall in place but remedy of situation not available until 2024 --Current recall in place --Maintenance required light appeared and owner took vehicle in for service two weeks prior to the incident
Mfg Campaign: 11563588
Recall Date: Jan 4, 2024
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
--Battery terminal/wiring for negative terminal came into contact with the metal hold down clamp --Caused a two alarm structure fire and loss of two vehicles --Current recall in place but remedy of situation not available until 2024 --Current recall in place --Maintenance required light appeared and owner took vehicle in for service two weeks prior to the incident
Corrective Action:
--Battery terminal/wiring for negative terminal came into contact with the metal hold down clamp --Caused a two alarm structure fire and loss of two vehicles --Current recall in place but remedy of situation not available until 2024 --Current recall in place --Maintenance required light appeared and owner took vehicle in for service two weeks prior to the incident
Additional Notes:
--Battery terminal/wiring for negative terminal came into contact with the metal hold down clamp --Caused a two alarm structure fire and loss of two vehicles --Current recall in place but remedy of situation not available until 2024 --Current recall in place --Maintenance required light appeared and owner took vehicle in for service two weeks prior to the incident
Mfg Campaign: 11563588
Recall Date: Jan 4, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
--Battery terminal/wiring for negative terminal came into contact with the metal hold down clamp --Caused a two alarm structure fire and loss of two vehicles --Current recall in place but remedy of situation not available until 2024 --Current recall in place --Maintenance required light appeared and owner took vehicle in for service two weeks prior to the incident
Corrective Action:
--Battery terminal/wiring for negative terminal came into contact with the metal hold down clamp --Caused a two alarm structure fire and loss of two vehicles --Current recall in place but remedy of situation not available until 2024 --Current recall in place --Maintenance required light appeared and owner took vehicle in for service two weeks prior to the incident
Additional Notes:
--Battery terminal/wiring for negative terminal came into contact with the metal hold down clamp --Caused a two alarm structure fire and loss of two vehicles --Current recall in place but remedy of situation not available until 2024 --Current recall in place --Maintenance required light appeared and owner took vehicle in for service two weeks prior to the incident
Mfg Campaign: 11563588
Recall Date: Jan 4, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery became disabled without any warning. Safety of driving down the road and battery stop working is an issue. I replaced battery through no help of Toyota. Only person to inspect was person replacing battery.
Corrective Action:
Battery became disabled without any warning. Safety of driving down the road and battery stop working is an issue. I replaced battery through no help of Toyota. Only person to inspect was person replacing battery.
Additional Notes:
Battery became disabled without any warning. Safety of driving down the road and battery stop working is an issue. I replaced battery through no help of Toyota. Only person to inspect was person replacing battery.
Mfg Campaign: 11562641
Recall Date: Dec 29, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Battery became disabled without any warning. Safety of driving down the road and battery stop working is an issue. I replaced battery through no help of Toyota. Only person to inspect was person replacing battery.
Corrective Action:
Battery became disabled without any warning. Safety of driving down the road and battery stop working is an issue. I replaced battery through no help of Toyota. Only person to inspect was person replacing battery.
Additional Notes:
Battery became disabled without any warning. Safety of driving down the road and battery stop working is an issue. I replaced battery through no help of Toyota. Only person to inspect was person replacing battery.
Mfg Campaign: 11562641
Recall Date: Dec 29, 2023
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
When the passenger front airbag deployed in an accident, a coil about 3 inches long and an inch wide was ejected from the airbag compartment and info the face of the occupant. Minor injuries sustained but was near the eye. The coil became embedded in the skin and the coil had to be removed.
Corrective Action:
When the passenger front airbag deployed in an accident, a coil about 3 inches long and an inch wide was ejected from the airbag compartment and info the face of the occupant. Minor injuries sustained but was near the eye. The coil became embedded in the skin and the coil had to be removed.
Additional Notes:
When the passenger front airbag deployed in an accident, a coil about 3 inches long and an inch wide was ejected from the airbag compartment and info the face of the occupant. Minor injuries sustained but was near the eye. The coil became embedded in the skin and the coil had to be removed.
Mfg Campaign: 11560489
Recall Date: Dec 16, 2023
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
I have a 2017 RAV4 Hybrid XLE that I bought brand New. I have done all schedule maintenance on it. I was driving to an appointment on 15 November 2023 and the vehicle all the sudden jerked violently side to side throwing me off the road. I brought the car to the shop thinking an alignment or something. My whole rear subframe was cracked, and by the driver side rear wheel bolt it was broke straight through where the tow bar connects to the subframe. The mechanic said it was from rust from living in the Northeast, and the salt from the road during winter months. The Mechanic said Even though I took care of the vehicle this was going to happen anyways due to the subframe suspension parts that Toyota puts in the RAV4. Being flung into a ditch coming off a highway is a dangerous situation, and could of cost me my life because Toyota wants to save money and put in parts knowing that the rust problem will and could occur. I did my research, and found out this has been going on since 2007 and there have been recalls on models all the way up to 2012. If this is a known thing then why is Toyota being allowed to still make a weak subframe. Does someone have to die for this to be stoped. I’m am asking for a recall on all models of 2017 Rav4 hybrids and on to fix this problem. I am lucky to escape with minor injures, but maybe the next person isn’t. Something has to be done.
Corrective Action:
I have a 2017 RAV4 Hybrid XLE that I bought brand New. I have done all schedule maintenance on it. I was driving to an appointment on 15 November 2023 and the vehicle all the sudden jerked violently side to side throwing me off the road. I brought the car to the shop thinking an alignment or something. My whole rear subframe was cracked, and by the driver side rear wheel bolt it was broke straight through where the tow bar connects to the subframe. The mechanic said it was from rust from living in the Northeast, and the salt from the road during winter months. The Mechanic said Even though I took care of the vehicle this was going to happen anyways due to the subframe suspension parts that Toyota puts in the RAV4. Being flung into a ditch coming off a highway is a dangerous situation, and could of cost me my life because Toyota wants to save money and put in parts knowing that the rust problem will and could occur. I did my research, and found out this has been going on since 2007 and there have been recalls on models all the way up to 2012. If this is a known thing then why is Toyota being allowed to still make a weak subframe. Does someone have to die for this to be stoped. I’m am asking for a recall on all models of 2017 Rav4 hybrids and on to fix this problem. I am lucky to escape with minor injures, but maybe the next person isn’t. Something has to be done.
Additional Notes:
I have a 2017 RAV4 Hybrid XLE that I bought brand New. I have done all schedule maintenance on it. I was driving to an appointment on 15 November 2023 and the vehicle all the sudden jerked violently side to side throwing me off the road. I brought the car to the shop thinking an alignment or something. My whole rear subframe was cracked, and by the driver side rear wheel bolt it was broke straight through where the tow bar connects to the subframe. The mechanic said it was from rust from living in the Northeast, and the salt from the road during winter months. The Mechanic said Even though I took care of the vehicle this was going to happen anyways due to the subframe suspension parts that Toyota puts in the RAV4. Being flung into a ditch coming off a highway is a dangerous situation, and could of cost me my life because Toyota wants to save money and put in parts knowing that the rust problem will and could occur. I did my research, and found out this has been going on since 2007 and there have been recalls on models all the way up to 2012. If this is a known thing then why is Toyota being allowed to still make a weak subframe. Does someone have to die for this to be stoped. I’m am asking for a recall on all models of 2017 Rav4 hybrids and on to fix this problem. I am lucky to escape with minor injures, but maybe the next person isn’t. Something has to be done.
Mfg Campaign: 11559969
Recall Date: Dec 13, 2023
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I have a 2017 RAV4 Hybrid XLE that I bought brand New. I have done all schedule maintenance on it. I was driving to an appointment on 15 November 2023 and the vehicle all the sudden jerked violently side to side throwing me off the road. I brought the car to the shop thinking an alignment or something. My whole rear subframe was cracked, and by the driver side rear wheel bolt it was broke straight through where the tow bar connects to the subframe. The mechanic said it was from rust from living in the Northeast, and the salt from the road during winter months. The Mechanic said Even though I took care of the vehicle this was going to happen anyways due to the subframe suspension parts that Toyota puts in the RAV4. Being flung into a ditch coming off a highway is a dangerous situation, and could of cost me my life because Toyota wants to save money and put in parts knowing that the rust problem will and could occur. I did my research, and found out this has been going on since 2007 and there have been recalls on models all the way up to 2012. If this is a known thing then why is Toyota being allowed to still make a weak subframe. Does someone have to die for this to be stoped. I’m am asking for a recall on all models of 2017 Rav4 hybrids and on to fix this problem. I am lucky to escape with minor injures, but maybe the next person isn’t. Something has to be done.
Corrective Action:
I have a 2017 RAV4 Hybrid XLE that I bought brand New. I have done all schedule maintenance on it. I was driving to an appointment on 15 November 2023 and the vehicle all the sudden jerked violently side to side throwing me off the road. I brought the car to the shop thinking an alignment or something. My whole rear subframe was cracked, and by the driver side rear wheel bolt it was broke straight through where the tow bar connects to the subframe. The mechanic said it was from rust from living in the Northeast, and the salt from the road during winter months. The Mechanic said Even though I took care of the vehicle this was going to happen anyways due to the subframe suspension parts that Toyota puts in the RAV4. Being flung into a ditch coming off a highway is a dangerous situation, and could of cost me my life because Toyota wants to save money and put in parts knowing that the rust problem will and could occur. I did my research, and found out this has been going on since 2007 and there have been recalls on models all the way up to 2012. If this is a known thing then why is Toyota being allowed to still make a weak subframe. Does someone have to die for this to be stoped. I’m am asking for a recall on all models of 2017 Rav4 hybrids and on to fix this problem. I am lucky to escape with minor injures, but maybe the next person isn’t. Something has to be done.
Additional Notes:
I have a 2017 RAV4 Hybrid XLE that I bought brand New. I have done all schedule maintenance on it. I was driving to an appointment on 15 November 2023 and the vehicle all the sudden jerked violently side to side throwing me off the road. I brought the car to the shop thinking an alignment or something. My whole rear subframe was cracked, and by the driver side rear wheel bolt it was broke straight through where the tow bar connects to the subframe. The mechanic said it was from rust from living in the Northeast, and the salt from the road during winter months. The Mechanic said Even though I took care of the vehicle this was going to happen anyways due to the subframe suspension parts that Toyota puts in the RAV4. Being flung into a ditch coming off a highway is a dangerous situation, and could of cost me my life because Toyota wants to save money and put in parts knowing that the rust problem will and could occur. I did my research, and found out this has been going on since 2007 and there have been recalls on models all the way up to 2012. If this is a known thing then why is Toyota being allowed to still make a weak subframe. Does someone have to die for this to be stoped. I’m am asking for a recall on all models of 2017 Rav4 hybrids and on to fix this problem. I am lucky to escape with minor injures, but maybe the next person isn’t. Something has to be done.
Mfg Campaign: 11559969
Recall Date: Dec 13, 2023
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I have a 2017 RAV4 Hybrid XLE that I bought brand New. I have done all schedule maintenance on it. I was driving to an appointment on 15 November 2023 and the vehicle all the sudden jerked violently side to side throwing me off the road. I brought the car to the shop thinking an alignment or something. My whole rear subframe was cracked, and by the driver side rear wheel bolt it was broke straight through where the tow bar connects to the subframe. The mechanic said it was from rust from living in the Northeast, and the salt from the road during winter months. The Mechanic said Even though I took care of the vehicle this was going to happen anyways due to the subframe suspension parts that Toyota puts in the RAV4. Being flung into a ditch coming off a highway is a dangerous situation, and could of cost me my life because Toyota wants to save money and put in parts knowing that the rust problem will and could occur. I did my research, and found out this has been going on since 2007 and there have been recalls on models all the way up to 2012. If this is a known thing then why is Toyota being allowed to still make a weak subframe. Does someone have to die for this to be stoped. I’m am asking for a recall on all models of 2017 Rav4 hybrids and on to fix this problem. I am lucky to escape with minor injures, but maybe the next person isn’t. Something has to be done.
Corrective Action:
I have a 2017 RAV4 Hybrid XLE that I bought brand New. I have done all schedule maintenance on it. I was driving to an appointment on 15 November 2023 and the vehicle all the sudden jerked violently side to side throwing me off the road. I brought the car to the shop thinking an alignment or something. My whole rear subframe was cracked, and by the driver side rear wheel bolt it was broke straight through where the tow bar connects to the subframe. The mechanic said it was from rust from living in the Northeast, and the salt from the road during winter months. The Mechanic said Even though I took care of the vehicle this was going to happen anyways due to the subframe suspension parts that Toyota puts in the RAV4. Being flung into a ditch coming off a highway is a dangerous situation, and could of cost me my life because Toyota wants to save money and put in parts knowing that the rust problem will and could occur. I did my research, and found out this has been going on since 2007 and there have been recalls on models all the way up to 2012. If this is a known thing then why is Toyota being allowed to still make a weak subframe. Does someone have to die for this to be stoped. I’m am asking for a recall on all models of 2017 Rav4 hybrids and on to fix this problem. I am lucky to escape with minor injures, but maybe the next person isn’t. Something has to be done.
Additional Notes:
I have a 2017 RAV4 Hybrid XLE that I bought brand New. I have done all schedule maintenance on it. I was driving to an appointment on 15 November 2023 and the vehicle all the sudden jerked violently side to side throwing me off the road. I brought the car to the shop thinking an alignment or something. My whole rear subframe was cracked, and by the driver side rear wheel bolt it was broke straight through where the tow bar connects to the subframe. The mechanic said it was from rust from living in the Northeast, and the salt from the road during winter months. The Mechanic said Even though I took care of the vehicle this was going to happen anyways due to the subframe suspension parts that Toyota puts in the RAV4. Being flung into a ditch coming off a highway is a dangerous situation, and could of cost me my life because Toyota wants to save money and put in parts knowing that the rust problem will and could occur. I did my research, and found out this has been going on since 2007 and there have been recalls on models all the way up to 2012. If this is a known thing then why is Toyota being allowed to still make a weak subframe. Does someone have to die for this to be stoped. I’m am asking for a recall on all models of 2017 Rav4 hybrids and on to fix this problem. I am lucky to escape with minor injures, but maybe the next person isn’t. Something has to be done.
Mfg Campaign: 11559969
Recall Date: Dec 13, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM:IGNITION:SWITCH
Potential Consequences:
The contact owns 2017 Toyota Rav4. The contact stated while driving downhill at night with the headlights illuminated, the windshield darkened, and the contact lost visibility of the roadway. The vehicle was taken to the dealer, who informed the contact that the windshield was compliant to safety standards. The contact stated that he had contacted an unknown dealer, who informed him that the failure was related to the design of the headlights. Additionally, the contact stated that while attempting to turn the key in the ignition switch, the key would not turn and remained stuck. The contact stated that he continuously attempted to turn the key while wiggling the steering wheel, and he was able to turn the key in the ignition switch. There was no warning light illuminated. The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The vehicle was not repaired. The failure mileage was approximately 5,000.
Corrective Action:
The contact owns 2017 Toyota Rav4. The contact stated while driving downhill at night with the headlights illuminated, the windshield darkened, and the contact lost visibility of the roadway. The vehicle was taken to the dealer, who informed the contact that the windshield was compliant to safety standards. The contact stated that he had contacted an unknown dealer, who informed him that the failure was related to the design of the headlights. Additionally, the contact stated that while attempting to turn the key in the ignition switch, the key would not turn and remained stuck. The contact stated that he continuously attempted to turn the key while wiggling the steering wheel, and he was able to turn the key in the ignition switch. There was no warning light illuminated. The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The vehicle was not repaired. The failure mileage was approximately 5,000.
Additional Notes:
The contact owns 2017 Toyota Rav4. The contact stated while driving downhill at night with the headlights illuminated, the windshield darkened, and the contact lost visibility of the roadway. The vehicle was taken to the dealer, who informed the contact that the windshield was compliant to safety standards. The contact stated that he had contacted an unknown dealer, who informed him that the failure was related to the design of the headlights. Additionally, the contact stated that while attempting to turn the key in the ignition switch, the key would not turn and remained stuck. The contact stated that he continuously attempted to turn the key while wiggling the steering wheel, and he was able to turn the key in the ignition switch. There was no warning light illuminated. The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The vehicle was not repaired. The failure mileage was approximately 5,000.
Mfg Campaign: 11559753
Recall Date: Dec 12, 2023
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns 2017 Toyota Rav4. The contact stated while driving downhill at night with the headlights illuminated, the windshield darkened, and the contact lost visibility of the roadway. The vehicle was taken to the dealer, who informed the contact that the windshield was compliant to safety standards. The contact stated that he had contacted an unknown dealer, who informed him that the failure was related to the design of the headlights. Additionally, the contact stated that while attempting to turn the key in the ignition switch, the key would not turn and remained stuck. The contact stated that he continuously attempted to turn the key while wiggling the steering wheel, and he was able to turn the key in the ignition switch. There was no warning light illuminated. The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The vehicle was not repaired. The failure mileage was approximately 5,000.
Corrective Action:
The contact owns 2017 Toyota Rav4. The contact stated while driving downhill at night with the headlights illuminated, the windshield darkened, and the contact lost visibility of the roadway. The vehicle was taken to the dealer, who informed the contact that the windshield was compliant to safety standards. The contact stated that he had contacted an unknown dealer, who informed him that the failure was related to the design of the headlights. Additionally, the contact stated that while attempting to turn the key in the ignition switch, the key would not turn and remained stuck. The contact stated that he continuously attempted to turn the key while wiggling the steering wheel, and he was able to turn the key in the ignition switch. There was no warning light illuminated. The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The vehicle was not repaired. The failure mileage was approximately 5,000.
Additional Notes:
The contact owns 2017 Toyota Rav4. The contact stated while driving downhill at night with the headlights illuminated, the windshield darkened, and the contact lost visibility of the roadway. The vehicle was taken to the dealer, who informed the contact that the windshield was compliant to safety standards. The contact stated that he had contacted an unknown dealer, who informed him that the failure was related to the design of the headlights. Additionally, the contact stated that while attempting to turn the key in the ignition switch, the key would not turn and remained stuck. The contact stated that he continuously attempted to turn the key while wiggling the steering wheel, and he was able to turn the key in the ignition switch. There was no warning light illuminated. The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The vehicle was not repaired. The failure mileage was approximately 5,000.
Mfg Campaign: 11559753
Recall Date: Dec 12, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I was driving my car when no warning lights came on the car started stalling and turning off and then sparks started to come out from the hood. I was able to get the car in a parking lot and when the hood was opened the battery clamp part came off and welded itself to the hood of the car. I had it towed to Price Toyota where they said the battery was fine and that the bolt was missing. They put the same clamp back on and presumed someone tampered with it. The only place that ever touched the battery was them back in June of 2022 when the first recall came out and they said it was fine. I do not feel safe driving this car, especially on a highway if the car stalled like that, I would have been killed. A bolt just doesn't come loose and fall off. Something caused it to loosen and in turn put my life and my kids at risk.
Corrective Action:
I was driving my car when no warning lights came on the car started stalling and turning off and then sparks started to come out from the hood. I was able to get the car in a parking lot and when the hood was opened the battery clamp part came off and welded itself to the hood of the car. I had it towed to Price Toyota where they said the battery was fine and that the bolt was missing. They put the same clamp back on and presumed someone tampered with it. The only place that ever touched the battery was them back in June of 2022 when the first recall came out and they said it was fine. I do not feel safe driving this car, especially on a highway if the car stalled like that, I would have been killed. A bolt just doesn't come loose and fall off. Something caused it to loosen and in turn put my life and my kids at risk.
Additional Notes:
I was driving my car when no warning lights came on the car started stalling and turning off and then sparks started to come out from the hood. I was able to get the car in a parking lot and when the hood was opened the battery clamp part came off and welded itself to the hood of the car. I had it towed to Price Toyota where they said the battery was fine and that the bolt was missing. They put the same clamp back on and presumed someone tampered with it. The only place that ever touched the battery was them back in June of 2022 when the first recall came out and they said it was fine. I do not feel safe driving this car, especially on a highway if the car stalled like that, I would have been killed. A bolt just doesn't come loose and fall off. Something caused it to loosen and in turn put my life and my kids at risk.
Mfg Campaign: 11559360
Recall Date: Dec 10, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury