Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB13 / 23TA13
Recall Date: Nov 1, 2023
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET19A
Recall Date: Jun 28, 2019
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Toyota H0Z Lexus HLF
Recall Date: Dec 20, 2017
Consumer Complaints
406 ComplaintsToyota Motor Corporation
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Toyota Rav4. The contact stated while driving approximately 10 MPH, there was a squishy sound while depressing the brake pedal. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was made aware of a vacuum leak underneath the pedal. The vehicle was not repaired. The contact related the failure to NHTSA Campaign 18V211000 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 72,000.
Corrective Action:
The contact owns a 2018 Toyota Rav4. The contact stated while driving approximately 10 MPH, there was a squishy sound while depressing the brake pedal. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was made aware of a vacuum leak underneath the pedal. The vehicle was not repaired. The contact related the failure to NHTSA Campaign 18V211000 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 72,000.
Additional Notes:
The contact owns a 2018 Toyota Rav4. The contact stated while driving approximately 10 MPH, there was a squishy sound while depressing the brake pedal. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was made aware of a vacuum leak underneath the pedal. The vehicle was not repaired. The contact related the failure to NHTSA Campaign 18V211000 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 72,000.
Mfg Campaign: 11460002
Recall Date: Apr 7, 2022
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Toyota RAV4. The contact stated while driving at 30 MPH, the brake warning light and an unknown triangle warning light illuminated. The contact continued to drive the vehicle. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The vehicle was then taken to the dealer where it was diagnosed that rodents had been chewing through the soy-based wiring. The vehicle was repaired; however, the failure reoccurred seven months later. The vehicle was taken to the dealer where it was diagnosed that rodents had been chewing through the soy-based wiring again. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,000. The VIN was not available.
Corrective Action:
The contact owns a 2018 Toyota RAV4. The contact stated while driving at 30 MPH, the brake warning light and an unknown triangle warning light illuminated. The contact continued to drive the vehicle. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The vehicle was then taken to the dealer where it was diagnosed that rodents had been chewing through the soy-based wiring. The vehicle was repaired; however, the failure reoccurred seven months later. The vehicle was taken to the dealer where it was diagnosed that rodents had been chewing through the soy-based wiring again. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,000. The VIN was not available.
Additional Notes:
The contact owns a 2018 Toyota RAV4. The contact stated while driving at 30 MPH, the brake warning light and an unknown triangle warning light illuminated. The contact continued to drive the vehicle. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The vehicle was then taken to the dealer where it was diagnosed that rodents had been chewing through the soy-based wiring. The vehicle was repaired; however, the failure reoccurred seven months later. The vehicle was taken to the dealer where it was diagnosed that rodents had been chewing through the soy-based wiring again. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,000. The VIN was not available.
Mfg Campaign: 11457861
Recall Date: Mar 22, 2022
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2018 Toyota Rav4. The contact stated while driving approximately at 35 MPH, the vehicle suddenly shut down completely. Prior to the shutdown, the instrument panel continuously was flashing. The contact drove safely to the side of the highway. The contact noticed smoke and fire being exhausted from under the driver side of the engine. The contact notified 911, and the fire department arrived on the scene. The fire department extinguished the fire with water and a fire extinguisher. There was a fire department report filed. There were no injuries sustained. The vehicle was towed to a tow lot. The fire department and towing company informed the contact the vehicle was completely lost. The approximate failure mileage was 68,000
Corrective Action:
The contact owned a 2018 Toyota Rav4. The contact stated while driving approximately at 35 MPH, the vehicle suddenly shut down completely. Prior to the shutdown, the instrument panel continuously was flashing. The contact drove safely to the side of the highway. The contact noticed smoke and fire being exhausted from under the driver side of the engine. The contact notified 911, and the fire department arrived on the scene. The fire department extinguished the fire with water and a fire extinguisher. There was a fire department report filed. There were no injuries sustained. The vehicle was towed to a tow lot. The fire department and towing company informed the contact the vehicle was completely lost. The approximate failure mileage was 68,000
Additional Notes:
The contact owned a 2018 Toyota Rav4. The contact stated while driving approximately at 35 MPH, the vehicle suddenly shut down completely. Prior to the shutdown, the instrument panel continuously was flashing. The contact drove safely to the side of the highway. The contact noticed smoke and fire being exhausted from under the driver side of the engine. The contact notified 911, and the fire department arrived on the scene. The fire department extinguished the fire with water and a fire extinguisher. There was a fire department report filed. There were no injuries sustained. The vehicle was towed to a tow lot. The fire department and towing company informed the contact the vehicle was completely lost. The approximate failure mileage was 68,000
Mfg Campaign: 11456293
Recall Date: Mar 11, 2022
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving on a 50 mph Highway with the cruise control on and no vehicles or anything in front of the car for more than a half a mile the vehicle braked suddenly as if the system sensed it was going to hit something. I pulled off the road shut the car off and restarted the car and it operated normally after that. I would be concerned of a rear Collision due to this occurring for no reason
Corrective Action:
While driving on a 50 mph Highway with the cruise control on and no vehicles or anything in front of the car for more than a half a mile the vehicle braked suddenly as if the system sensed it was going to hit something. I pulled off the road shut the car off and restarted the car and it operated normally after that. I would be concerned of a rear Collision due to this occurring for no reason
Additional Notes:
While driving on a 50 mph Highway with the cruise control on and no vehicles or anything in front of the car for more than a half a mile the vehicle braked suddenly as if the system sensed it was going to hit something. I pulled off the road shut the car off and restarted the car and it operated normally after that. I would be concerned of a rear Collision due to this occurring for no reason
Mfg Campaign: 11452976
Recall Date: Feb 19, 2022
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving on a 50 mph Highway with the cruise control on and no vehicles or anything in front of the car for more than a half a mile the vehicle braked suddenly as if the system sensed it was going to hit something. I pulled off the road shut the car off and restarted the car and it operated normally after that. I would be concerned of a rear Collision due to this occurring for no reason
Corrective Action:
While driving on a 50 mph Highway with the cruise control on and no vehicles or anything in front of the car for more than a half a mile the vehicle braked suddenly as if the system sensed it was going to hit something. I pulled off the road shut the car off and restarted the car and it operated normally after that. I would be concerned of a rear Collision due to this occurring for no reason
Additional Notes:
While driving on a 50 mph Highway with the cruise control on and no vehicles or anything in front of the car for more than a half a mile the vehicle braked suddenly as if the system sensed it was going to hit something. I pulled off the road shut the car off and restarted the car and it operated normally after that. I would be concerned of a rear Collision due to this occurring for no reason
Mfg Campaign: 11452976
Recall Date: Feb 19, 2022
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving on a 50 mph Highway with the cruise control on and no vehicles or anything in front of the car for more than a half a mile the vehicle braked suddenly as if the system sensed it was going to hit something. I pulled off the road shut the car off and restarted the car and it operated normally after that. I would be concerned of a rear Collision due to this occurring for no reason
Corrective Action:
While driving on a 50 mph Highway with the cruise control on and no vehicles or anything in front of the car for more than a half a mile the vehicle braked suddenly as if the system sensed it was going to hit something. I pulled off the road shut the car off and restarted the car and it operated normally after that. I would be concerned of a rear Collision due to this occurring for no reason
Additional Notes:
While driving on a 50 mph Highway with the cruise control on and no vehicles or anything in front of the car for more than a half a mile the vehicle braked suddenly as if the system sensed it was going to hit something. I pulled off the road shut the car off and restarted the car and it operated normally after that. I would be concerned of a rear Collision due to this occurring for no reason
Mfg Campaign: 11452976
Recall Date: Feb 19, 2022
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owned a 2018 Toyota Rav4. The contact stated that while idling in the pharmacy drive-through line, smoke was suddenly present coming from under the hood of the vehicle. The vehicle was quickly parked before flames were seen coming from the engine compartment. The fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed. No injuries were reported. A fire report was taken at the scene. The cause of the fire was not yet determined. The manufacturer and local dealer were notified of the incident. The failure mileage was 49,000
Corrective Action:
The contact owned a 2018 Toyota Rav4. The contact stated that while idling in the pharmacy drive-through line, smoke was suddenly present coming from under the hood of the vehicle. The vehicle was quickly parked before flames were seen coming from the engine compartment. The fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed. No injuries were reported. A fire report was taken at the scene. The cause of the fire was not yet determined. The manufacturer and local dealer were notified of the incident. The failure mileage was 49,000
Additional Notes:
The contact owned a 2018 Toyota Rav4. The contact stated that while idling in the pharmacy drive-through line, smoke was suddenly present coming from under the hood of the vehicle. The vehicle was quickly parked before flames were seen coming from the engine compartment. The fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed. No injuries were reported. A fire report was taken at the scene. The cause of the fire was not yet determined. The manufacturer and local dealer were notified of the incident. The failure mileage was 49,000
Mfg Campaign: 11450795
Recall Date: Feb 7, 2022
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was told by the Toyota dealer that my vehicle was subject to a safety recall regarding the wrong size battery having been installed and the battery must be replaced with the correct size. I was also told that I must pay for the cost of the new battery and installation. I told the service rep that I should not have to pay for any safety recall repair. Despite my objection, I was charged and had to pay for the required safety recall repair.
Corrective Action:
I was told by the Toyota dealer that my vehicle was subject to a safety recall regarding the wrong size battery having been installed and the battery must be replaced with the correct size. I was also told that I must pay for the cost of the new battery and installation. I told the service rep that I should not have to pay for any safety recall repair. Despite my objection, I was charged and had to pay for the required safety recall repair.
Additional Notes:
I was told by the Toyota dealer that my vehicle was subject to a safety recall regarding the wrong size battery having been installed and the battery must be replaced with the correct size. I was also told that I must pay for the cost of the new battery and installation. I told the service rep that I should not have to pay for any safety recall repair. Despite my objection, I was charged and had to pay for the required safety recall repair.
Mfg Campaign: 11450661
Recall Date: Feb 6, 2022
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I the vehicle used with 20000 miles the brakes were mushy And made noise like that old school bus with no brake pads at all I checked for any recalls the Run none and I contacted Toyota with no result I researched on the internet and found that it was a bad batch of brake pads on several years including my particular year of 2018 the brake pedal becomes mushy the brakes make a lot of bought noise and it's possible for the brake pedal to go all the way to the floor however there is no recall as of yet on this problem can you please help Thank you Bruce Long
Corrective Action:
I the vehicle used with 20000 miles the brakes were mushy And made noise like that old school bus with no brake pads at all I checked for any recalls the Run none and I contacted Toyota with no result I researched on the internet and found that it was a bad batch of brake pads on several years including my particular year of 2018 the brake pedal becomes mushy the brakes make a lot of bought noise and it's possible for the brake pedal to go all the way to the floor however there is no recall as of yet on this problem can you please help Thank you Bruce Long
Additional Notes:
I the vehicle used with 20000 miles the brakes were mushy And made noise like that old school bus with no brake pads at all I checked for any recalls the Run none and I contacted Toyota with no result I researched on the internet and found that it was a bad batch of brake pads on several years including my particular year of 2018 the brake pedal becomes mushy the brakes make a lot of bought noise and it's possible for the brake pedal to go all the way to the floor however there is no recall as of yet on this problem can you please help Thank you Bruce Long
Mfg Campaign: 11448176
Recall Date: Jan 20, 2022
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2018 Toyota RAV4. The contact stated that while driving at 30 MPH and attempting to pass another vehicle, the accelerator pedal was depressed but the vehicle failed to respond. The contact depressed the accelerator pedal all the way to the floorboard and the vehicle responded after approximately 5 seconds. There were no warning lights illuminated. The contact continued to drive the vehicle. The vehicle was taken to an unnamed dealer three times to be diagnosed; however, the mechanic found no issues with the vehicle. The contact stated that the failure had been reoccurring while driving. The contact stated that while he was driving 60 MPH on the interstate, the failure reoccurred. The contact depressed the accelerator pedal all the way to the floorboard, but the vehicle failed to respond. The contact veered to the side of the road for a moment, then he continued to drive the vehicle. The vehicle was next taken to Northshore Toyota Sales (68500 Hwy 190 Service Rd, Covington, LA 70433) who diagnosed that no issues were found. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was not repaired. The failure mileage was approximately 11,489.
Corrective Action:
The contact owns a 2018 Toyota RAV4. The contact stated that while driving at 30 MPH and attempting to pass another vehicle, the accelerator pedal was depressed but the vehicle failed to respond. The contact depressed the accelerator pedal all the way to the floorboard and the vehicle responded after approximately 5 seconds. There were no warning lights illuminated. The contact continued to drive the vehicle. The vehicle was taken to an unnamed dealer three times to be diagnosed; however, the mechanic found no issues with the vehicle. The contact stated that the failure had been reoccurring while driving. The contact stated that while he was driving 60 MPH on the interstate, the failure reoccurred. The contact depressed the accelerator pedal all the way to the floorboard, but the vehicle failed to respond. The contact veered to the side of the road for a moment, then he continued to drive the vehicle. The vehicle was next taken to Northshore Toyota Sales (68500 Hwy 190 Service Rd, Covington, LA 70433) who diagnosed that no issues were found. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was not repaired. The failure mileage was approximately 11,489.
Additional Notes:
The contact owns a 2018 Toyota RAV4. The contact stated that while driving at 30 MPH and attempting to pass another vehicle, the accelerator pedal was depressed but the vehicle failed to respond. The contact depressed the accelerator pedal all the way to the floorboard and the vehicle responded after approximately 5 seconds. There were no warning lights illuminated. The contact continued to drive the vehicle. The vehicle was taken to an unnamed dealer three times to be diagnosed; however, the mechanic found no issues with the vehicle. The contact stated that the failure had been reoccurring while driving. The contact stated that while he was driving 60 MPH on the interstate, the failure reoccurred. The contact depressed the accelerator pedal all the way to the floorboard, but the vehicle failed to respond. The contact veered to the side of the road for a moment, then he continued to drive the vehicle. The vehicle was next taken to Northshore Toyota Sales (68500 Hwy 190 Service Rd, Covington, LA 70433) who diagnosed that no issues were found. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was not repaired. The failure mileage was approximately 11,489.
Mfg Campaign: 11446900
Recall Date: Jan 10, 2022
Toyota Motor Corporation
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2018 Toyota Rav4 equipped with an aftermarket Pacific Restyling heated seat kit, part #SH-R-05 which was installed on both the front driver and passenger seats by the dealer upon purchasing the vehicle as new. The contact indicated while operating the vehicle with the driver side seat heater turned on the driver noticed the seat became extremely hot to the touch and turned the heater off. Moments later an electrical burning odor was present inside the cabin of the vehicle. The vehicle was taken to the local dealer who discovered the aftermarket part had malfunctioned and overheated charring the driver side seat cushion. The cause of the failure was not determined. The manufacturer was not yet notified of the failure. The failure mileage was 18,000.
Corrective Action:
The contact owns a 2018 Toyota Rav4 equipped with an aftermarket Pacific Restyling heated seat kit, part #SH-R-05 which was installed on both the front driver and passenger seats by the dealer upon purchasing the vehicle as new. The contact indicated while operating the vehicle with the driver side seat heater turned on the driver noticed the seat became extremely hot to the touch and turned the heater off. Moments later an electrical burning odor was present inside the cabin of the vehicle. The vehicle was taken to the local dealer who discovered the aftermarket part had malfunctioned and overheated charring the driver side seat cushion. The cause of the failure was not determined. The manufacturer was not yet notified of the failure. The failure mileage was 18,000.
Additional Notes:
The contact owns a 2018 Toyota Rav4 equipped with an aftermarket Pacific Restyling heated seat kit, part #SH-R-05 which was installed on both the front driver and passenger seats by the dealer upon purchasing the vehicle as new. The contact indicated while operating the vehicle with the driver side seat heater turned on the driver noticed the seat became extremely hot to the touch and turned the heater off. Moments later an electrical burning odor was present inside the cabin of the vehicle. The vehicle was taken to the local dealer who discovered the aftermarket part had malfunctioned and overheated charring the driver side seat cushion. The cause of the failure was not determined. The manufacturer was not yet notified of the failure. The failure mileage was 18,000.
Mfg Campaign: 11446629
Recall Date: Jan 7, 2022
Toyota Motor Corporation
Defect Description:
TIRES
Potential Consequences:
I bought this car in 2018, I drive 4 miles per day more or less , I have only 25,486 miles and today during a regular inspection I found that my tires tread are on yellow 6/32", just the front (where I have Front Wheel Drive). Not sure how driving only in town can quickly wear a tire, by the time I pay off this car I will be with an expensive bill for change the tires. I had an used Subaru for 5 years and I never had to change the tires during 5 years, and I drove way more than Toyota, had 89,000 when the gaskets blew off. Not sure why car/tires companies make crap products to make us pay often.
Corrective Action:
I bought this car in 2018, I drive 4 miles per day more or less , I have only 25,486 miles and today during a regular inspection I found that my tires tread are on yellow 6/32", just the front (where I have Front Wheel Drive). Not sure how driving only in town can quickly wear a tire, by the time I pay off this car I will be with an expensive bill for change the tires. I had an used Subaru for 5 years and I never had to change the tires during 5 years, and I drove way more than Toyota, had 89,000 when the gaskets blew off. Not sure why car/tires companies make crap products to make us pay often.
Additional Notes:
I bought this car in 2018, I drive 4 miles per day more or less , I have only 25,486 miles and today during a regular inspection I found that my tires tread are on yellow 6/32", just the front (where I have Front Wheel Drive). Not sure how driving only in town can quickly wear a tire, by the time I pay off this car I will be with an expensive bill for change the tires. I had an used Subaru for 5 years and I never had to change the tires during 5 years, and I drove way more than Toyota, had 89,000 when the gaskets blew off. Not sure why car/tires companies make crap products to make us pay often.
Mfg Campaign: 11444919
Recall Date: Dec 24, 2021
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving I have noticed that the car slow down the speed near other cars, I understand that is the accident prevention feature, but when I was stopped at red light, I press the accelerator lightly, the car sped off, I have my daughter in the car and she told me Why are you accelerating mom? I told her I wasn't, my foot was off the accelerator and the car still speeding off. I pressed the breaks and it slow down. I do not feel safe with this car, but I have to use it, as I still have to finish paying it. My battery was replaced today, I had to pay for it, 3 years and gone! They told me it is because I do not drive much daily. My front tires are on yellow tread, not sure how driving 4-8 miles per day can cause all of this damage. I am so tired of car companies sell crappie cars. I had a Subaru before that almost burned (head gasket), of course, when I was finishing paying that happened. By the way I see by the time I finish paying Toyota, many things will need to be replaced, if I do not get into an accident because of weirdness of the car slowing down or speeding. For sure my next car won't be Toyota for safety reasons!
Corrective Action:
While driving I have noticed that the car slow down the speed near other cars, I understand that is the accident prevention feature, but when I was stopped at red light, I press the accelerator lightly, the car sped off, I have my daughter in the car and she told me Why are you accelerating mom? I told her I wasn't, my foot was off the accelerator and the car still speeding off. I pressed the breaks and it slow down. I do not feel safe with this car, but I have to use it, as I still have to finish paying it. My battery was replaced today, I had to pay for it, 3 years and gone! They told me it is because I do not drive much daily. My front tires are on yellow tread, not sure how driving 4-8 miles per day can cause all of this damage. I am so tired of car companies sell crappie cars. I had a Subaru before that almost burned (head gasket), of course, when I was finishing paying that happened. By the way I see by the time I finish paying Toyota, many things will need to be replaced, if I do not get into an accident because of weirdness of the car slowing down or speeding. For sure my next car won't be Toyota for safety reasons!
Additional Notes:
While driving I have noticed that the car slow down the speed near other cars, I understand that is the accident prevention feature, but when I was stopped at red light, I press the accelerator lightly, the car sped off, I have my daughter in the car and she told me Why are you accelerating mom? I told her I wasn't, my foot was off the accelerator and the car still speeding off. I pressed the breaks and it slow down. I do not feel safe with this car, but I have to use it, as I still have to finish paying it. My battery was replaced today, I had to pay for it, 3 years and gone! They told me it is because I do not drive much daily. My front tires are on yellow tread, not sure how driving 4-8 miles per day can cause all of this damage. I am so tired of car companies sell crappie cars. I had a Subaru before that almost burned (head gasket), of course, when I was finishing paying that happened. By the way I see by the time I finish paying Toyota, many things will need to be replaced, if I do not get into an accident because of weirdness of the car slowing down or speeding. For sure my next car won't be Toyota for safety reasons!
Mfg Campaign: 11444921
Recall Date: Dec 24, 2021
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving I have noticed that the car slow down the speed near other cars, I understand that is the accident prevention feature, but when I was stopped at red light, I press the accelerator lightly, the car sped off, I have my daughter in the car and she told me Why are you accelerating mom? I told her I wasn't, my foot was off the accelerator and the car still speeding off. I pressed the breaks and it slow down. I do not feel safe with this car, but I have to use it, as I still have to finish paying it. My battery was replaced today, I had to pay for it, 3 years and gone! They told me it is because I do not drive much daily. My front tires are on yellow tread, not sure how driving 4-8 miles per day can cause all of this damage. I am so tired of car companies sell crappie cars. I had a Subaru before that almost burned (head gasket), of course, when I was finishing paying that happened. By the way I see by the time I finish paying Toyota, many things will need to be replaced, if I do not get into an accident because of weirdness of the car slowing down or speeding. For sure my next car won't be Toyota for safety reasons!
Corrective Action:
While driving I have noticed that the car slow down the speed near other cars, I understand that is the accident prevention feature, but when I was stopped at red light, I press the accelerator lightly, the car sped off, I have my daughter in the car and she told me Why are you accelerating mom? I told her I wasn't, my foot was off the accelerator and the car still speeding off. I pressed the breaks and it slow down. I do not feel safe with this car, but I have to use it, as I still have to finish paying it. My battery was replaced today, I had to pay for it, 3 years and gone! They told me it is because I do not drive much daily. My front tires are on yellow tread, not sure how driving 4-8 miles per day can cause all of this damage. I am so tired of car companies sell crappie cars. I had a Subaru before that almost burned (head gasket), of course, when I was finishing paying that happened. By the way I see by the time I finish paying Toyota, many things will need to be replaced, if I do not get into an accident because of weirdness of the car slowing down or speeding. For sure my next car won't be Toyota for safety reasons!
Additional Notes:
While driving I have noticed that the car slow down the speed near other cars, I understand that is the accident prevention feature, but when I was stopped at red light, I press the accelerator lightly, the car sped off, I have my daughter in the car and she told me Why are you accelerating mom? I told her I wasn't, my foot was off the accelerator and the car still speeding off. I pressed the breaks and it slow down. I do not feel safe with this car, but I have to use it, as I still have to finish paying it. My battery was replaced today, I had to pay for it, 3 years and gone! They told me it is because I do not drive much daily. My front tires are on yellow tread, not sure how driving 4-8 miles per day can cause all of this damage. I am so tired of car companies sell crappie cars. I had a Subaru before that almost burned (head gasket), of course, when I was finishing paying that happened. By the way I see by the time I finish paying Toyota, many things will need to be replaced, if I do not get into an accident because of weirdness of the car slowing down or speeding. For sure my next car won't be Toyota for safety reasons!
Mfg Campaign: 11444921
Recall Date: Dec 24, 2021
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
Car moved onto gravel shoulder and side curtain airbags deployed. Was no accident or damage done to car, was also driving under 5 mph.
Corrective Action:
Car moved onto gravel shoulder and side curtain airbags deployed. Was no accident or damage done to car, was also driving under 5 mph.
Additional Notes:
Car moved onto gravel shoulder and side curtain airbags deployed. Was no accident or damage done to car, was also driving under 5 mph.
Mfg Campaign: 11444821
Recall Date: Dec 23, 2021
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2018 Toyota Rav4. The contact stated that while driving at 20-25 MPH and making a turn into a parking lot, the vehicle intermittently lost power steering and electrical power twice. The contact continued to drive and as she drove over a speed bump, the vehicle stalled and lost electrical power. There were no warning lights illuminated. The contact stated that she saw smoke coming out from underneath the hood of the vehicle. The contact quickly exited the vehicle and noticed that the vehicle was on fire. The contact did not sustain any injuries. The contact was able to extinguish the fire with the assistance of the fire department. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The Chevrolet dealer who sold the vehicle to the contact was notified of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 107,000.
Corrective Action:
The contact owned a 2018 Toyota Rav4. The contact stated that while driving at 20-25 MPH and making a turn into a parking lot, the vehicle intermittently lost power steering and electrical power twice. The contact continued to drive and as she drove over a speed bump, the vehicle stalled and lost electrical power. There were no warning lights illuminated. The contact stated that she saw smoke coming out from underneath the hood of the vehicle. The contact quickly exited the vehicle and noticed that the vehicle was on fire. The contact did not sustain any injuries. The contact was able to extinguish the fire with the assistance of the fire department. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The Chevrolet dealer who sold the vehicle to the contact was notified of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 107,000.
Additional Notes:
The contact owned a 2018 Toyota Rav4. The contact stated that while driving at 20-25 MPH and making a turn into a parking lot, the vehicle intermittently lost power steering and electrical power twice. The contact continued to drive and as she drove over a speed bump, the vehicle stalled and lost electrical power. There were no warning lights illuminated. The contact stated that she saw smoke coming out from underneath the hood of the vehicle. The contact quickly exited the vehicle and noticed that the vehicle was on fire. The contact did not sustain any injuries. The contact was able to extinguish the fire with the assistance of the fire department. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The Chevrolet dealer who sold the vehicle to the contact was notified of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 107,000.
Mfg Campaign: 11442924
Recall Date: Dec 6, 2021
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
I had been noticing since November 2020 a strange noise from the rear on the driver side anytime I parked the car, as it goes over a step about 2 inches in height when entering it. I took it to the dealer an explained them that it wasn't just the noise but that I could move with my hands the rear tire on the driver side back and forth. They told me NO PROBLEM FOUND. Also, that day I did have a wheel alignment done just in case. But I returned days later as it was not balance, the steering felt incorrect pulling right and left. And they tell me that the right front lower control arm needs replacement when the car has been driven 23,062 miles; I replaced it but the steering was still incorrect. I called TOYOTA (800) 331-4331 a case #210730001337 was opened. I was told to buy 3 new tires to correct the problem, I did it, yet the problem continues. I expected the dealer to do a wheel alignment after replacing the tires yet they lie about and they wanted me to drive away, I refused to do it and called TOYOTA and offered to pay for it and finally they agreed on doing it free and they found out that the rear alignment was off. Poor craftsmanship of the rear suspension parts for sure. That weird noise on the rear continues, the steering pulls right and left which increases risk of losing control and eventual crash and injury. I do trust the NHTSA to make things right do not be like BOEING and the FAA.
Corrective Action:
I had been noticing since November 2020 a strange noise from the rear on the driver side anytime I parked the car, as it goes over a step about 2 inches in height when entering it. I took it to the dealer an explained them that it wasn't just the noise but that I could move with my hands the rear tire on the driver side back and forth. They told me NO PROBLEM FOUND. Also, that day I did have a wheel alignment done just in case. But I returned days later as it was not balance, the steering felt incorrect pulling right and left. And they tell me that the right front lower control arm needs replacement when the car has been driven 23,062 miles; I replaced it but the steering was still incorrect. I called TOYOTA (800) 331-4331 a case #210730001337 was opened. I was told to buy 3 new tires to correct the problem, I did it, yet the problem continues. I expected the dealer to do a wheel alignment after replacing the tires yet they lie about and they wanted me to drive away, I refused to do it and called TOYOTA and offered to pay for it and finally they agreed on doing it free and they found out that the rear alignment was off. Poor craftsmanship of the rear suspension parts for sure. That weird noise on the rear continues, the steering pulls right and left which increases risk of losing control and eventual crash and injury. I do trust the NHTSA to make things right do not be like BOEING and the FAA.
Additional Notes:
I had been noticing since November 2020 a strange noise from the rear on the driver side anytime I parked the car, as it goes over a step about 2 inches in height when entering it. I took it to the dealer an explained them that it wasn't just the noise but that I could move with my hands the rear tire on the driver side back and forth. They told me NO PROBLEM FOUND. Also, that day I did have a wheel alignment done just in case. But I returned days later as it was not balance, the steering felt incorrect pulling right and left. And they tell me that the right front lower control arm needs replacement when the car has been driven 23,062 miles; I replaced it but the steering was still incorrect. I called TOYOTA (800) 331-4331 a case #210730001337 was opened. I was told to buy 3 new tires to correct the problem, I did it, yet the problem continues. I expected the dealer to do a wheel alignment after replacing the tires yet they lie about and they wanted me to drive away, I refused to do it and called TOYOTA and offered to pay for it and finally they agreed on doing it free and they found out that the rear alignment was off. Poor craftsmanship of the rear suspension parts for sure. That weird noise on the rear continues, the steering pulls right and left which increases risk of losing control and eventual crash and injury. I do trust the NHTSA to make things right do not be like BOEING and the FAA.
Mfg Campaign: 11442693
Recall Date: Dec 4, 2021
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
I had been noticing since November 2020 a strange noise from the rear on the driver side anytime I parked the car, as it goes over a step about 2 inches in height when entering it. I took it to the dealer an explained them that it wasn't just the noise but that I could move with my hands the rear tire on the driver side back and forth. They told me NO PROBLEM FOUND. Also, that day I did have a wheel alignment done just in case. But I returned days later as it was not balance, the steering felt incorrect pulling right and left. And they tell me that the right front lower control arm needs replacement when the car has been driven 23,062 miles; I replaced it but the steering was still incorrect. I called TOYOTA (800) 331-4331 a case #210730001337 was opened. I was told to buy 3 new tires to correct the problem, I did it, yet the problem continues. I expected the dealer to do a wheel alignment after replacing the tires yet they lie about and they wanted me to drive away, I refused to do it and called TOYOTA and offered to pay for it and finally they agreed on doing it free and they found out that the rear alignment was off. Poor craftsmanship of the rear suspension parts for sure. That weird noise on the rear continues, the steering pulls right and left which increases risk of losing control and eventual crash and injury. I do trust the NHTSA to make things right do not be like BOEING and the FAA.
Corrective Action:
I had been noticing since November 2020 a strange noise from the rear on the driver side anytime I parked the car, as it goes over a step about 2 inches in height when entering it. I took it to the dealer an explained them that it wasn't just the noise but that I could move with my hands the rear tire on the driver side back and forth. They told me NO PROBLEM FOUND. Also, that day I did have a wheel alignment done just in case. But I returned days later as it was not balance, the steering felt incorrect pulling right and left. And they tell me that the right front lower control arm needs replacement when the car has been driven 23,062 miles; I replaced it but the steering was still incorrect. I called TOYOTA (800) 331-4331 a case #210730001337 was opened. I was told to buy 3 new tires to correct the problem, I did it, yet the problem continues. I expected the dealer to do a wheel alignment after replacing the tires yet they lie about and they wanted me to drive away, I refused to do it and called TOYOTA and offered to pay for it and finally they agreed on doing it free and they found out that the rear alignment was off. Poor craftsmanship of the rear suspension parts for sure. That weird noise on the rear continues, the steering pulls right and left which increases risk of losing control and eventual crash and injury. I do trust the NHTSA to make things right do not be like BOEING and the FAA.
Additional Notes:
I had been noticing since November 2020 a strange noise from the rear on the driver side anytime I parked the car, as it goes over a step about 2 inches in height when entering it. I took it to the dealer an explained them that it wasn't just the noise but that I could move with my hands the rear tire on the driver side back and forth. They told me NO PROBLEM FOUND. Also, that day I did have a wheel alignment done just in case. But I returned days later as it was not balance, the steering felt incorrect pulling right and left. And they tell me that the right front lower control arm needs replacement when the car has been driven 23,062 miles; I replaced it but the steering was still incorrect. I called TOYOTA (800) 331-4331 a case #210730001337 was opened. I was told to buy 3 new tires to correct the problem, I did it, yet the problem continues. I expected the dealer to do a wheel alignment after replacing the tires yet they lie about and they wanted me to drive away, I refused to do it and called TOYOTA and offered to pay for it and finally they agreed on doing it free and they found out that the rear alignment was off. Poor craftsmanship of the rear suspension parts for sure. That weird noise on the rear continues, the steering pulls right and left which increases risk of losing control and eventual crash and injury. I do trust the NHTSA to make things right do not be like BOEING and the FAA.
Mfg Campaign: 11442693
Recall Date: Dec 4, 2021
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving and heard a loud noise like ice cracking from the roof. The shade covering the moonroof started to vibrate. When I was able to safely pull over, I saw that the moonroof glass had exploded. There was no object that struck the car, but the glass was completely shattered. Pieces of glass flew off the roof before I was able to pull over, putting other drivers at risk. If the shade had not been closed, pieces of glass would have fallen on me. In doing research, it looks like this has happened to many other Rav4 owners. The vehicle passed its state inspection in June and had an oil change at an auto repair shop less than a month ago, and no warnings were given. There were no warning lamps, messages, or other symptoms, and I had not tried to operate the moonroof while driving--the glass just exploded.
Corrective Action:
I was driving and heard a loud noise like ice cracking from the roof. The shade covering the moonroof started to vibrate. When I was able to safely pull over, I saw that the moonroof glass had exploded. There was no object that struck the car, but the glass was completely shattered. Pieces of glass flew off the roof before I was able to pull over, putting other drivers at risk. If the shade had not been closed, pieces of glass would have fallen on me. In doing research, it looks like this has happened to many other Rav4 owners. The vehicle passed its state inspection in June and had an oil change at an auto repair shop less than a month ago, and no warnings were given. There were no warning lamps, messages, or other symptoms, and I had not tried to operate the moonroof while driving--the glass just exploded.
Additional Notes:
I was driving and heard a loud noise like ice cracking from the roof. The shade covering the moonroof started to vibrate. When I was able to safely pull over, I saw that the moonroof glass had exploded. There was no object that struck the car, but the glass was completely shattered. Pieces of glass flew off the roof before I was able to pull over, putting other drivers at risk. If the shade had not been closed, pieces of glass would have fallen on me. In doing research, it looks like this has happened to many other Rav4 owners. The vehicle passed its state inspection in June and had an oil change at an auto repair shop less than a month ago, and no warnings were given. There were no warning lamps, messages, or other symptoms, and I had not tried to operate the moonroof while driving--the glass just exploded.
Mfg Campaign: 11441552
Recall Date: Nov 24, 2021
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Toyota RAV4. The contact stated that upon exiting a parking lot, with the brake pedal depressed to the floorboard the vehicle independently accelerated without warning. The contact was forced to engage the parking brake to stop the vehicle. Once the vehicle was stopped, the contact was able to resume normal driving. After the initial failure, the contact experienced the failure on two separate occasions. The contact had taken the vehicle to the dealer however, the mechanic was unable to diagnose the failure. The vehicle remained in possession of the dealer. The manufacturer had been notified of the failure and informed her that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 18,000.
Corrective Action:
The contact owns a 2018 Toyota RAV4. The contact stated that upon exiting a parking lot, with the brake pedal depressed to the floorboard the vehicle independently accelerated without warning. The contact was forced to engage the parking brake to stop the vehicle. Once the vehicle was stopped, the contact was able to resume normal driving. After the initial failure, the contact experienced the failure on two separate occasions. The contact had taken the vehicle to the dealer however, the mechanic was unable to diagnose the failure. The vehicle remained in possession of the dealer. The manufacturer had been notified of the failure and informed her that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 18,000.
Additional Notes:
The contact owns a 2018 Toyota RAV4. The contact stated that upon exiting a parking lot, with the brake pedal depressed to the floorboard the vehicle independently accelerated without warning. The contact was forced to engage the parking brake to stop the vehicle. Once the vehicle was stopped, the contact was able to resume normal driving. After the initial failure, the contact experienced the failure on two separate occasions. The contact had taken the vehicle to the dealer however, the mechanic was unable to diagnose the failure. The vehicle remained in possession of the dealer. The manufacturer had been notified of the failure and informed her that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 18,000.
Mfg Campaign: 11440878
Recall Date: Nov 18, 2021
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