Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB13 / 23TA13
Recall Date: Nov 1, 2023
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET19A
Recall Date: Jun 28, 2019
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Toyota H0Z Lexus HLF
Recall Date: Dec 20, 2017
Consumer Complaints
406 ComplaintsToyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2018 Toyota RAV4. The contact stated that upon exiting a parking lot, with the brake pedal depressed to the floorboard the vehicle independently accelerated without warning. The contact was forced to engage the parking brake to stop the vehicle. Once the vehicle was stopped, the contact was able to resume normal driving. After the initial failure, the contact experienced the failure on two separate occasions. The contact had taken the vehicle to the dealer however, the mechanic was unable to diagnose the failure. The vehicle remained in possession of the dealer. The manufacturer had been notified of the failure and informed her that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 18,000.
Corrective Action:
The contact owns a 2018 Toyota RAV4. The contact stated that upon exiting a parking lot, with the brake pedal depressed to the floorboard the vehicle independently accelerated without warning. The contact was forced to engage the parking brake to stop the vehicle. Once the vehicle was stopped, the contact was able to resume normal driving. After the initial failure, the contact experienced the failure on two separate occasions. The contact had taken the vehicle to the dealer however, the mechanic was unable to diagnose the failure. The vehicle remained in possession of the dealer. The manufacturer had been notified of the failure and informed her that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 18,000.
Additional Notes:
The contact owns a 2018 Toyota RAV4. The contact stated that upon exiting a parking lot, with the brake pedal depressed to the floorboard the vehicle independently accelerated without warning. The contact was forced to engage the parking brake to stop the vehicle. Once the vehicle was stopped, the contact was able to resume normal driving. After the initial failure, the contact experienced the failure on two separate occasions. The contact had taken the vehicle to the dealer however, the mechanic was unable to diagnose the failure. The vehicle remained in possession of the dealer. The manufacturer had been notified of the failure and informed her that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 18,000.
Mfg Campaign: 11440878
Recall Date: Nov 18, 2021
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
One day, after the car was sitting in my garage for a week, I drove it and found that the driver side rear wheel stopped turning. I noticed grease on the inside wall of the rim of this wheel. The rim of the other wheels are clean. I tried a few more times wiggling it back and forth and the wheel was still stuck. Two days later a tow truck driver came and he tried a few more times and was able to get the wheel freed. But then when driving it, there is noise from the wheel.
Corrective Action:
One day, after the car was sitting in my garage for a week, I drove it and found that the driver side rear wheel stopped turning. I noticed grease on the inside wall of the rim of this wheel. The rim of the other wheels are clean. I tried a few more times wiggling it back and forth and the wheel was still stuck. Two days later a tow truck driver came and he tried a few more times and was able to get the wheel freed. But then when driving it, there is noise from the wheel.
Additional Notes:
One day, after the car was sitting in my garage for a week, I drove it and found that the driver side rear wheel stopped turning. I noticed grease on the inside wall of the rim of this wheel. The rim of the other wheels are clean. I tried a few more times wiggling it back and forth and the wheel was still stuck. Two days later a tow truck driver came and he tried a few more times and was able to get the wheel freed. But then when driving it, there is noise from the wheel.
Mfg Campaign: 11440763
Recall Date: Nov 17, 2021
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
This is the second time it has happened, the car completely shut off and nothing worked. The first time does happen our battery was two years old and we were told to change it. After changing the battery the car worked. Six months later the car completely shut off while driving. AAA came and said it was not an issue with the battery but rather the wiring. He played around with the wiring in the car somehow turned on. This is very dangerous because it happened on the freeway. There are some fault with the wiring on this model.
Corrective Action:
This is the second time it has happened, the car completely shut off and nothing worked. The first time does happen our battery was two years old and we were told to change it. After changing the battery the car worked. Six months later the car completely shut off while driving. AAA came and said it was not an issue with the battery but rather the wiring. He played around with the wiring in the car somehow turned on. This is very dangerous because it happened on the freeway. There are some fault with the wiring on this model.
Additional Notes:
This is the second time it has happened, the car completely shut off and nothing worked. The first time does happen our battery was two years old and we were told to change it. After changing the battery the car worked. Six months later the car completely shut off while driving. AAA came and said it was not an issue with the battery but rather the wiring. He played around with the wiring in the car somehow turned on. This is very dangerous because it happened on the freeway. There are some fault with the wiring on this model.
Mfg Campaign: 11440730
Recall Date: Nov 16, 2021
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is the second time it has happened, the car completely shut off and nothing worked. The first time does happen our battery was two years old and we were told to change it. After changing the battery the car worked. Six months later the car completely shut off while driving. AAA came and said it was not an issue with the battery but rather the wiring. He played around with the wiring in the car somehow turned on. This is very dangerous because it happened on the freeway. There are some fault with the wiring on this model.
Corrective Action:
This is the second time it has happened, the car completely shut off and nothing worked. The first time does happen our battery was two years old and we were told to change it. After changing the battery the car worked. Six months later the car completely shut off while driving. AAA came and said it was not an issue with the battery but rather the wiring. He played around with the wiring in the car somehow turned on. This is very dangerous because it happened on the freeway. There are some fault with the wiring on this model.
Additional Notes:
This is the second time it has happened, the car completely shut off and nothing worked. The first time does happen our battery was two years old and we were told to change it. After changing the battery the car worked. Six months later the car completely shut off while driving. AAA came and said it was not an issue with the battery but rather the wiring. He played around with the wiring in the car somehow turned on. This is very dangerous because it happened on the freeway. There are some fault with the wiring on this model.
Mfg Campaign: 11440730
Recall Date: Nov 16, 2021
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Multiple times the cars front left sensor when wet, after heavy rains, will beep and flash on dash for no reason. I turn off the back up assist function and the beeping stops. Also, the rav won't engage drive on occasion when going from park to drive. After waiting a bit of time, drive appears on dash and car will go. Just this Saturday (10-16-21) after this p to d problem occurred, the engine lost ALL POWER, and drive turned off In traffic. I had to push the car out of busy 3 lane traffic while my friend turned the wheel. after 10 minutes it again engaged and we drove it home. My fear is if this electric issue occurs when Iam going 70 mph, I may crash and injure myself or others. Dealer to look at. VERY SCARY!
Corrective Action:
Multiple times the cars front left sensor when wet, after heavy rains, will beep and flash on dash for no reason. I turn off the back up assist function and the beeping stops. Also, the rav won't engage drive on occasion when going from park to drive. After waiting a bit of time, drive appears on dash and car will go. Just this Saturday (10-16-21) after this p to d problem occurred, the engine lost ALL POWER, and drive turned off In traffic. I had to push the car out of busy 3 lane traffic while my friend turned the wheel. after 10 minutes it again engaged and we drove it home. My fear is if this electric issue occurs when Iam going 70 mph, I may crash and injure myself or others. Dealer to look at. VERY SCARY!
Additional Notes:
Multiple times the cars front left sensor when wet, after heavy rains, will beep and flash on dash for no reason. I turn off the back up assist function and the beeping stops. Also, the rav won't engage drive on occasion when going from park to drive. After waiting a bit of time, drive appears on dash and car will go. Just this Saturday (10-16-21) after this p to d problem occurred, the engine lost ALL POWER, and drive turned off In traffic. I had to push the car out of busy 3 lane traffic while my friend turned the wheel. after 10 minutes it again engaged and we drove it home. My fear is if this electric issue occurs when Iam going 70 mph, I may crash and injure myself or others. Dealer to look at. VERY SCARY!
Mfg Campaign: 11437287
Recall Date: Oct 19, 2021
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Multiple times the cars front left sensor when wet, after heavy rains, will beep and flash on dash for no reason. I turn off the back up assist function and the beeping stops. Also, the rav won't engage drive on occasion when going from park to drive. After waiting a bit of time, drive appears on dash and car will go. Just this Saturday (10-16-21) after this p to d problem occurred, the engine lost ALL POWER, and drive turned off In traffic. I had to push the car out of busy 3 lane traffic while my friend turned the wheel. after 10 minutes it again engaged and we drove it home. My fear is if this electric issue occurs when Iam going 70 mph, I may crash and injure myself or others. Dealer to look at. VERY SCARY!
Corrective Action:
Multiple times the cars front left sensor when wet, after heavy rains, will beep and flash on dash for no reason. I turn off the back up assist function and the beeping stops. Also, the rav won't engage drive on occasion when going from park to drive. After waiting a bit of time, drive appears on dash and car will go. Just this Saturday (10-16-21) after this p to d problem occurred, the engine lost ALL POWER, and drive turned off In traffic. I had to push the car out of busy 3 lane traffic while my friend turned the wheel. after 10 minutes it again engaged and we drove it home. My fear is if this electric issue occurs when Iam going 70 mph, I may crash and injure myself or others. Dealer to look at. VERY SCARY!
Additional Notes:
Multiple times the cars front left sensor when wet, after heavy rains, will beep and flash on dash for no reason. I turn off the back up assist function and the beeping stops. Also, the rav won't engage drive on occasion when going from park to drive. After waiting a bit of time, drive appears on dash and car will go. Just this Saturday (10-16-21) after this p to d problem occurred, the engine lost ALL POWER, and drive turned off In traffic. I had to push the car out of busy 3 lane traffic while my friend turned the wheel. after 10 minutes it again engaged and we drove it home. My fear is if this electric issue occurs when Iam going 70 mph, I may crash and injure myself or others. Dealer to look at. VERY SCARY!
Mfg Campaign: 11437287
Recall Date: Oct 19, 2021
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The car lost the power and speed and got an error "AWD sytem malfunction, 2WD mode engage, see dealer". Car stopped and then did not restart. Itis dangerous situation where car lost the speed a d power the middle of the road in traffic.
Corrective Action:
The car lost the power and speed and got an error "AWD sytem malfunction, 2WD mode engage, see dealer". Car stopped and then did not restart. Itis dangerous situation where car lost the speed a d power the middle of the road in traffic.
Additional Notes:
The car lost the power and speed and got an error "AWD sytem malfunction, 2WD mode engage, see dealer". Car stopped and then did not restart. Itis dangerous situation where car lost the speed a d power the middle of the road in traffic.
Mfg Campaign: 11436852
Recall Date: Oct 14, 2021
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
Vehicle sustained total loss due to unexplained deployment of side airbags when collision was limited to the front. Toyota was asked to check and their response did not address my concerns about the unnecessary deployment. I had expressed concern about the pre-collision warning/emergency braking systems in e-mails with my Toyota dealership well in advance of the accident. It appeared to not be triggered although they said it was working. The files/photos are on another device. I can supply upon request.
Corrective Action:
Vehicle sustained total loss due to unexplained deployment of side airbags when collision was limited to the front. Toyota was asked to check and their response did not address my concerns about the unnecessary deployment. I had expressed concern about the pre-collision warning/emergency braking systems in e-mails with my Toyota dealership well in advance of the accident. It appeared to not be triggered although they said it was working. The files/photos are on another device. I can supply upon request.
Additional Notes:
Vehicle sustained total loss due to unexplained deployment of side airbags when collision was limited to the front. Toyota was asked to check and their response did not address my concerns about the unnecessary deployment. I had expressed concern about the pre-collision warning/emergency braking systems in e-mails with my Toyota dealership well in advance of the accident. It appeared to not be triggered although they said it was working. The files/photos are on another device. I can supply upon request.
Mfg Campaign: 11436562
Recall Date: Oct 13, 2021
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Was driving down the highway at 70 MPH and moon roof glass exploded out of nowhere. There were no warning signs and nothing struck the vehicle before the glass shattered.
Corrective Action:
Was driving down the highway at 70 MPH and moon roof glass exploded out of nowhere. There were no warning signs and nothing struck the vehicle before the glass shattered.
Additional Notes:
Was driving down the highway at 70 MPH and moon roof glass exploded out of nowhere. There were no warning signs and nothing struck the vehicle before the glass shattered.
Mfg Campaign: 11434711
Recall Date: Sep 28, 2021
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2018 Toyota Rav4. The contact stated while the vehicle was parked, the contact attempted to start the vehicle however, the vehicle would not start. The contact had the vehicle towed to a local dealer to be diagnosed. The contact was informed that the battery was drained and needed to be replaced. The dealer replaced the battery however, the failure recurred several weeks later. The vehicle was towed back to dealer who inspected the vehicle again and diagnosed that the battery was not charging correctly due to the high-power amp fuse being blown. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 28,600.
Corrective Action:
The contact owns a 2018 Toyota Rav4. The contact stated while the vehicle was parked, the contact attempted to start the vehicle however, the vehicle would not start. The contact had the vehicle towed to a local dealer to be diagnosed. The contact was informed that the battery was drained and needed to be replaced. The dealer replaced the battery however, the failure recurred several weeks later. The vehicle was towed back to dealer who inspected the vehicle again and diagnosed that the battery was not charging correctly due to the high-power amp fuse being blown. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 28,600.
Additional Notes:
The contact owns a 2018 Toyota Rav4. The contact stated while the vehicle was parked, the contact attempted to start the vehicle however, the vehicle would not start. The contact had the vehicle towed to a local dealer to be diagnosed. The contact was informed that the battery was drained and needed to be replaced. The dealer replaced the battery however, the failure recurred several weeks later. The vehicle was towed back to dealer who inspected the vehicle again and diagnosed that the battery was not charging correctly due to the high-power amp fuse being blown. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 28,600.
Mfg Campaign: 11434084
Recall Date: Sep 23, 2021
Toyota Motor Corporation
Defect Description:
TIRES
Potential Consequences:
Michelin latitude tour HP i-225/65r17 I am writing to you in order to let you know that I bought this used Toyota Rav4 2018 with 28,000 miles. I was told that the tires were new. One of the tires was not new and had already been fixed before, certainly not in a safe way. I just want you to know and report it to Toyota, I would have appreciated them if they had told me the truth since in that car I ride my daughters. Happy afternoon.
Corrective Action:
Michelin latitude tour HP i-225/65r17 I am writing to you in order to let you know that I bought this used Toyota Rav4 2018 with 28,000 miles. I was told that the tires were new. One of the tires was not new and had already been fixed before, certainly not in a safe way. I just want you to know and report it to Toyota, I would have appreciated them if they had told me the truth since in that car I ride my daughters. Happy afternoon.
Additional Notes:
Michelin latitude tour HP i-225/65r17 I am writing to you in order to let you know that I bought this used Toyota Rav4 2018 with 28,000 miles. I was told that the tires were new. One of the tires was not new and had already been fixed before, certainly not in a safe way. I just want you to know and report it to Toyota, I would have appreciated them if they had told me the truth since in that car I ride my daughters. Happy afternoon.
Mfg Campaign: 11430736
Recall Date: Aug 27, 2021
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
I was turning into a parking spot at my doctor's office when my car engine revved up and sped through the doctor's office nearly hitting my doctor and another patient. My airbags did not deploy. I had my foot on the brake but it did not stop the car. The automatic emergency braking system and forward collision warning did not work. My car had to be towed and is now waiting to see if it can be fixed but with the safety features that I paid extra for, I'm not sure that I would even buy a new one of this particular model. I came very close to killing my doctor and that patient!
Corrective Action:
I was turning into a parking spot at my doctor's office when my car engine revved up and sped through the doctor's office nearly hitting my doctor and another patient. My airbags did not deploy. I had my foot on the brake but it did not stop the car. The automatic emergency braking system and forward collision warning did not work. My car had to be towed and is now waiting to see if it can be fixed but with the safety features that I paid extra for, I'm not sure that I would even buy a new one of this particular model. I came very close to killing my doctor and that patient!
Additional Notes:
I was turning into a parking spot at my doctor's office when my car engine revved up and sped through the doctor's office nearly hitting my doctor and another patient. My airbags did not deploy. I had my foot on the brake but it did not stop the car. The automatic emergency braking system and forward collision warning did not work. My car had to be towed and is now waiting to see if it can be fixed but with the safety features that I paid extra for, I'm not sure that I would even buy a new one of this particular model. I came very close to killing my doctor and that patient!
Mfg Campaign: 11430371
Recall Date: Aug 24, 2021
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was turning into a parking spot at my doctor's office when my car engine revved up and sped through the doctor's office nearly hitting my doctor and another patient. My airbags did not deploy. I had my foot on the brake but it did not stop the car. The automatic emergency braking system and forward collision warning did not work. My car had to be towed and is now waiting to see if it can be fixed but with the safety features that I paid extra for, I'm not sure that I would even buy a new one of this particular model. I came very close to killing my doctor and that patient!
Corrective Action:
I was turning into a parking spot at my doctor's office when my car engine revved up and sped through the doctor's office nearly hitting my doctor and another patient. My airbags did not deploy. I had my foot on the brake but it did not stop the car. The automatic emergency braking system and forward collision warning did not work. My car had to be towed and is now waiting to see if it can be fixed but with the safety features that I paid extra for, I'm not sure that I would even buy a new one of this particular model. I came very close to killing my doctor and that patient!
Additional Notes:
I was turning into a parking spot at my doctor's office when my car engine revved up and sped through the doctor's office nearly hitting my doctor and another patient. My airbags did not deploy. I had my foot on the brake but it did not stop the car. The automatic emergency braking system and forward collision warning did not work. My car had to be towed and is now waiting to see if it can be fixed but with the safety features that I paid extra for, I'm not sure that I would even buy a new one of this particular model. I came very close to killing my doctor and that patient!
Mfg Campaign: 11430371
Recall Date: Aug 24, 2021
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was turning into a parking spot at my doctor's office when my car engine revved up and sped through the doctor's office nearly hitting my doctor and another patient. My airbags did not deploy. I had my foot on the brake but it did not stop the car. The automatic emergency braking system and forward collision warning did not work. My car had to be towed and is now waiting to see if it can be fixed but with the safety features that I paid extra for, I'm not sure that I would even buy a new one of this particular model. I came very close to killing my doctor and that patient!
Corrective Action:
I was turning into a parking spot at my doctor's office when my car engine revved up and sped through the doctor's office nearly hitting my doctor and another patient. My airbags did not deploy. I had my foot on the brake but it did not stop the car. The automatic emergency braking system and forward collision warning did not work. My car had to be towed and is now waiting to see if it can be fixed but with the safety features that I paid extra for, I'm not sure that I would even buy a new one of this particular model. I came very close to killing my doctor and that patient!
Additional Notes:
I was turning into a parking spot at my doctor's office when my car engine revved up and sped through the doctor's office nearly hitting my doctor and another patient. My airbags did not deploy. I had my foot on the brake but it did not stop the car. The automatic emergency braking system and forward collision warning did not work. My car had to be towed and is now waiting to see if it can be fixed but with the safety features that I paid extra for, I'm not sure that I would even buy a new one of this particular model. I came very close to killing my doctor and that patient!
Mfg Campaign: 11430371
Recall Date: Aug 24, 2021
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Back up camera fills with Water. when it rains and cannot see from it til it dries out a few days after rain and even then it’s cloudy probsbly due to rain getting into it
Corrective Action:
Back up camera fills with Water. when it rains and cannot see from it til it dries out a few days after rain and even then it’s cloudy probsbly due to rain getting into it
Additional Notes:
Back up camera fills with Water. when it rains and cannot see from it til it dries out a few days after rain and even then it’s cloudy probsbly due to rain getting into it
Mfg Campaign: 11430198
Recall Date: Aug 23, 2021
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
The Electric Power System warning light came on for the first time and my car will not start.
Corrective Action:
The Electric Power System warning light came on for the first time and my car will not start.
Additional Notes:
The Electric Power System warning light came on for the first time and my car will not start.
Mfg Campaign: 11428858
Recall Date: Aug 12, 2021
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The first incident happened on June 9, 2021. I was turning right very slowly into a parking spot at a grocery store when the car suddenly accelerated rapidly, even when I depressed the brake very hard. My car hit a row of small trees that formed a border between the parking lot and the street. The impact was so hard that there was over $5,000 in damage to the front of the car. I was in shock as it felt like the car was out of control. The second incident July 27, 2021. Again, I was turning right to reach the exit of a parking garage at a medical clinic. I was going very slow because I was approaching the ticket booth to exit the parking garage. Just as I completed the turn, the car accelerated and lurched forward toward the arm that keeps cars from exiting. I was able to stop the vehicle by pressing the brake hard, and I did not hit the arm at the exit point. Again, it was shocking and very frightening for this to happen.
Corrective Action:
The first incident happened on June 9, 2021. I was turning right very slowly into a parking spot at a grocery store when the car suddenly accelerated rapidly, even when I depressed the brake very hard. My car hit a row of small trees that formed a border between the parking lot and the street. The impact was so hard that there was over $5,000 in damage to the front of the car. I was in shock as it felt like the car was out of control. The second incident July 27, 2021. Again, I was turning right to reach the exit of a parking garage at a medical clinic. I was going very slow because I was approaching the ticket booth to exit the parking garage. Just as I completed the turn, the car accelerated and lurched forward toward the arm that keeps cars from exiting. I was able to stop the vehicle by pressing the brake hard, and I did not hit the arm at the exit point. Again, it was shocking and very frightening for this to happen.
Additional Notes:
The first incident happened on June 9, 2021. I was turning right very slowly into a parking spot at a grocery store when the car suddenly accelerated rapidly, even when I depressed the brake very hard. My car hit a row of small trees that formed a border between the parking lot and the street. The impact was so hard that there was over $5,000 in damage to the front of the car. I was in shock as it felt like the car was out of control. The second incident July 27, 2021. Again, I was turning right to reach the exit of a parking garage at a medical clinic. I was going very slow because I was approaching the ticket booth to exit the parking garage. Just as I completed the turn, the car accelerated and lurched forward toward the arm that keeps cars from exiting. I was able to stop the vehicle by pressing the brake hard, and I did not hit the arm at the exit point. Again, it was shocking and very frightening for this to happen.
Mfg Campaign: 11428580
Recall Date: Aug 10, 2021
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The first incident happened on June 9, 2021. I was turning right very slowly into a parking spot at a grocery store when the car suddenly accelerated rapidly, even when I depressed the brake very hard. My car hit a row of small trees that formed a border between the parking lot and the street. The impact was so hard that there was over $5,000 in damage to the front of the car. I was in shock as it felt like the car was out of control. The second incident July 27, 2021. Again, I was turning right to reach the exit of a parking garage at a medical clinic. I was going very slow because I was approaching the ticket booth to exit the parking garage. Just as I completed the turn, the car accelerated and lurched forward toward the arm that keeps cars from exiting. I was able to stop the vehicle by pressing the brake hard, and I did not hit the arm at the exit point. Again, it was shocking and very frightening for this to happen.
Corrective Action:
The first incident happened on June 9, 2021. I was turning right very slowly into a parking spot at a grocery store when the car suddenly accelerated rapidly, even when I depressed the brake very hard. My car hit a row of small trees that formed a border between the parking lot and the street. The impact was so hard that there was over $5,000 in damage to the front of the car. I was in shock as it felt like the car was out of control. The second incident July 27, 2021. Again, I was turning right to reach the exit of a parking garage at a medical clinic. I was going very slow because I was approaching the ticket booth to exit the parking garage. Just as I completed the turn, the car accelerated and lurched forward toward the arm that keeps cars from exiting. I was able to stop the vehicle by pressing the brake hard, and I did not hit the arm at the exit point. Again, it was shocking and very frightening for this to happen.
Additional Notes:
The first incident happened on June 9, 2021. I was turning right very slowly into a parking spot at a grocery store when the car suddenly accelerated rapidly, even when I depressed the brake very hard. My car hit a row of small trees that formed a border between the parking lot and the street. The impact was so hard that there was over $5,000 in damage to the front of the car. I was in shock as it felt like the car was out of control. The second incident July 27, 2021. Again, I was turning right to reach the exit of a parking garage at a medical clinic. I was going very slow because I was approaching the ticket booth to exit the parking garage. Just as I completed the turn, the car accelerated and lurched forward toward the arm that keeps cars from exiting. I was able to stop the vehicle by pressing the brake hard, and I did not hit the arm at the exit point. Again, it was shocking and very frightening for this to happen.
Mfg Campaign: 11428580
Recall Date: Aug 10, 2021
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The first incident happened on June 9, 2021. I was turning right very slowly into a parking spot at a grocery store when the car suddenly accelerated rapidly, even when I depressed the brake very hard. My car hit a row of small trees that formed a border between the parking lot and the street. The impact was so hard that there was over $5,000 in damage to the front of the car. I was in shock as it felt like the car was out of control. The second incident July 27, 2021. Again, I was turning right to reach the exit of a parking garage at a medical clinic. I was going very slow because I was approaching the ticket booth to exit the parking garage. Just as I completed the turn, the car accelerated and lurched forward toward the arm that keeps cars from exiting. I was able to stop the vehicle by pressing the brake hard, and I did not hit the arm at the exit point. Again, it was shocking and very frightening for this to happen.
Corrective Action:
The first incident happened on June 9, 2021. I was turning right very slowly into a parking spot at a grocery store when the car suddenly accelerated rapidly, even when I depressed the brake very hard. My car hit a row of small trees that formed a border between the parking lot and the street. The impact was so hard that there was over $5,000 in damage to the front of the car. I was in shock as it felt like the car was out of control. The second incident July 27, 2021. Again, I was turning right to reach the exit of a parking garage at a medical clinic. I was going very slow because I was approaching the ticket booth to exit the parking garage. Just as I completed the turn, the car accelerated and lurched forward toward the arm that keeps cars from exiting. I was able to stop the vehicle by pressing the brake hard, and I did not hit the arm at the exit point. Again, it was shocking and very frightening for this to happen.
Additional Notes:
The first incident happened on June 9, 2021. I was turning right very slowly into a parking spot at a grocery store when the car suddenly accelerated rapidly, even when I depressed the brake very hard. My car hit a row of small trees that formed a border between the parking lot and the street. The impact was so hard that there was over $5,000 in damage to the front of the car. I was in shock as it felt like the car was out of control. The second incident July 27, 2021. Again, I was turning right to reach the exit of a parking garage at a medical clinic. I was going very slow because I was approaching the ticket booth to exit the parking garage. Just as I completed the turn, the car accelerated and lurched forward toward the arm that keeps cars from exiting. I was able to stop the vehicle by pressing the brake hard, and I did not hit the arm at the exit point. Again, it was shocking and very frightening for this to happen.
Mfg Campaign: 11428580
Recall Date: Aug 10, 2021
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The headlights on my Rav4 are dangerous. When driving at night there is a dark line with no visibility. There is no reaction time if objects are in the roadway. I live in a rural area, on my way to work there was a pine tree that fell across the road way,I crashed straight into it. I did not even see it until I hit it.
Corrective Action:
The headlights on my Rav4 are dangerous. When driving at night there is a dark line with no visibility. There is no reaction time if objects are in the roadway. I live in a rural area, on my way to work there was a pine tree that fell across the road way,I crashed straight into it. I did not even see it until I hit it.
Additional Notes:
The headlights on my Rav4 are dangerous. When driving at night there is a dark line with no visibility. There is no reaction time if objects are in the roadway. I live in a rural area, on my way to work there was a pine tree that fell across the road way,I crashed straight into it. I did not even see it until I hit it.
Mfg Campaign: 11425889
Recall Date: Jul 21, 2021
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