Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB13 / 23TA13
Recall Date: Nov 1, 2023
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET19A
Recall Date: Jun 28, 2019
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Toyota H0Z Lexus HLF
Recall Date: Dec 20, 2017
Consumer Complaints
406 ComplaintsToyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11606489
Recall Date: Aug 5, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 60 MPH, the brake pedal had to be depressed with excessive force after being cut off by another vehicle. The contact stated that the vehicle stalled, the steering wheel seized, and the instrument cluster went black. The contact was able to pull off the roadway. The contact attempted to restart the vehicle and became aware that there was smoke coming from underneath the hood. The contact stated that there were flames coming from under the hood on the driver's side near the fire wall. The contact was able to smother the flames. The contact stated that the Fire Department arrived, and examined the engine compartment, and informed the contact that the battery was loosened, causing the cables to detach from the battery terminals, caused the short circuit and flames. The contact had the vehicle towed to the residence. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was approximately 180,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 60 MPH, the brake pedal had to be depressed with excessive force after being cut off by another vehicle. The contact stated that the vehicle stalled, the steering wheel seized, and the instrument cluster went black. The contact was able to pull off the roadway. The contact attempted to restart the vehicle and became aware that there was smoke coming from underneath the hood. The contact stated that there were flames coming from under the hood on the driver's side near the fire wall. The contact was able to smother the flames. The contact stated that the Fire Department arrived, and examined the engine compartment, and informed the contact that the battery was loosened, causing the cables to detach from the battery terminals, caused the short circuit and flames. The contact had the vehicle towed to the residence. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was approximately 180,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 60 MPH, the brake pedal had to be depressed with excessive force after being cut off by another vehicle. The contact stated that the vehicle stalled, the steering wheel seized, and the instrument cluster went black. The contact was able to pull off the roadway. The contact attempted to restart the vehicle and became aware that there was smoke coming from underneath the hood. The contact stated that there were flames coming from under the hood on the driver's side near the fire wall. The contact was able to smother the flames. The contact stated that the Fire Department arrived, and examined the engine compartment, and informed the contact that the battery was loosened, causing the cables to detach from the battery terminals, caused the short circuit and flames. The contact had the vehicle towed to the residence. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was approximately 180,000. VIN tool confirms parts not available.
Mfg Campaign: 11606611
Recall Date: Aug 5, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11605873
Recall Date: Aug 1, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Basically the car keeps short circuiting and causing so many electric problems, it has caught a small flame. It randomly shut off on us while driving . I contacted my Toyota dealer and the manufacturer and i have not received any help. It is very dangerous to be driving my family in this vehicle.
Corrective Action:
Basically the car keeps short circuiting and causing so many electric problems, it has caught a small flame. It randomly shut off on us while driving . I contacted my Toyota dealer and the manufacturer and i have not received any help. It is very dangerous to be driving my family in this vehicle.
Additional Notes:
Basically the car keeps short circuiting and causing so many electric problems, it has caught a small flame. It randomly shut off on us while driving . I contacted my Toyota dealer and the manufacturer and i have not received any help. It is very dangerous to be driving my family in this vehicle.
Mfg Campaign: 11605930
Recall Date: Aug 1, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11605180
Recall Date: Jul 29, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11602893
Recall Date: Jul 17, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electric System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electric System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electric System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11602976
Recall Date: Jul 17, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electric System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electric System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electric System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11600410
Recall Date: Jul 9, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11598392
Recall Date: Jul 2, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Toyota issued a recall in November of 2023, claiming there would be a rememdy in December, but I have had no more communication and the dealers still can't offer a fix. It is May 2024 and I feel uncomfortable driving me car
Corrective Action:
Toyota issued a recall in November of 2023, claiming there would be a rememdy in December, but I have had no more communication and the dealers still can't offer a fix. It is May 2024 and I feel uncomfortable driving me car
Additional Notes:
Toyota issued a recall in November of 2023, claiming there would be a rememdy in December, but I have had no more communication and the dealers still can't offer a fix. It is May 2024 and I feel uncomfortable driving me car
Mfg Campaign: 11590764
Recall Date: May 25, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I tried breaking and was on a hill with a small incline stopping behind a car as a pedestrian was crossing. When I pushed on the breaks lightly the car didn't break. So I pushed harder as the car in front of me was a few feet. When I pressed harder on the breaks the car actually accelerated and hit the car in front of me. The car made a strange noise and the warning that I was close to another car flashed on but the breaks failed to work at all. I had my breaks checked about 2 months ago when I had the tires changes and they said they were fine for now and just to have them looked at next tire rotation to evaluate. I've nver had issues with my breaks and my car took some damage. It was pretty terrifying.
Corrective Action:
I tried breaking and was on a hill with a small incline stopping behind a car as a pedestrian was crossing. When I pushed on the breaks lightly the car didn't break. So I pushed harder as the car in front of me was a few feet. When I pressed harder on the breaks the car actually accelerated and hit the car in front of me. The car made a strange noise and the warning that I was close to another car flashed on but the breaks failed to work at all. I had my breaks checked about 2 months ago when I had the tires changes and they said they were fine for now and just to have them looked at next tire rotation to evaluate. I've nver had issues with my breaks and my car took some damage. It was pretty terrifying.
Additional Notes:
I tried breaking and was on a hill with a small incline stopping behind a car as a pedestrian was crossing. When I pushed on the breaks lightly the car didn't break. So I pushed harder as the car in front of me was a few feet. When I pressed harder on the breaks the car actually accelerated and hit the car in front of me. The car made a strange noise and the warning that I was close to another car flashed on but the breaks failed to work at all. I had my breaks checked about 2 months ago when I had the tires changes and they said they were fine for now and just to have them looked at next tire rotation to evaluate. I've nver had issues with my breaks and my car took some damage. It was pretty terrifying.
Mfg Campaign: 11589560
Recall Date: May 19, 2024
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
-Fuel leaks have been occurring since we purchased the car in April 2022. The previous owners never parked on an incline, so they never experienced the issue. -Fuel leaks when the car is parked on an incline when tank is between half full and full. -Leaks occur more often based on (1) the more full the tank is (we never top it off after the pump stops at gas station) and (2) when parked in direct sunlight. -In the photo and video from 12/15/23, it was a cool day (57 degrees), but the warmth from the sun, after previously being cloudy, caused expansion and the leak occurred with a half tank. -Leaks do not occur when parked with the nose facing downhill. -Safety: leaking gas is an inherent fire safety risk. Note the leak could occur while driving up a mountain. -No warning lamps or messages appear. -The car has been inspected by a Japanese car specialist and they were unable to identify the problem. -The car is available for inspection upon request. -I have a video of the fuel leaking, but that file type is not supported, so I uploaded it as a photo instead (3rd attachment). -Last photo shows difficulty of trying to clean up fuel. Permanent stains remain. Fuel breaks down the asphalt, which now has a hole in it and needs to be patched.
Corrective Action:
-Fuel leaks have been occurring since we purchased the car in April 2022. The previous owners never parked on an incline, so they never experienced the issue. -Fuel leaks when the car is parked on an incline when tank is between half full and full. -Leaks occur more often based on (1) the more full the tank is (we never top it off after the pump stops at gas station) and (2) when parked in direct sunlight. -In the photo and video from 12/15/23, it was a cool day (57 degrees), but the warmth from the sun, after previously being cloudy, caused expansion and the leak occurred with a half tank. -Leaks do not occur when parked with the nose facing downhill. -Safety: leaking gas is an inherent fire safety risk. Note the leak could occur while driving up a mountain. -No warning lamps or messages appear. -The car has been inspected by a Japanese car specialist and they were unable to identify the problem. -The car is available for inspection upon request. -I have a video of the fuel leaking, but that file type is not supported, so I uploaded it as a photo instead (3rd attachment). -Last photo shows difficulty of trying to clean up fuel. Permanent stains remain. Fuel breaks down the asphalt, which now has a hole in it and needs to be patched.
Additional Notes:
-Fuel leaks have been occurring since we purchased the car in April 2022. The previous owners never parked on an incline, so they never experienced the issue. -Fuel leaks when the car is parked on an incline when tank is between half full and full. -Leaks occur more often based on (1) the more full the tank is (we never top it off after the pump stops at gas station) and (2) when parked in direct sunlight. -In the photo and video from 12/15/23, it was a cool day (57 degrees), but the warmth from the sun, after previously being cloudy, caused expansion and the leak occurred with a half tank. -Leaks do not occur when parked with the nose facing downhill. -Safety: leaking gas is an inherent fire safety risk. Note the leak could occur while driving up a mountain. -No warning lamps or messages appear. -The car has been inspected by a Japanese car specialist and they were unable to identify the problem. -The car is available for inspection upon request. -I have a video of the fuel leaking, but that file type is not supported, so I uploaded it as a photo instead (3rd attachment). -Last photo shows difficulty of trying to clean up fuel. Permanent stains remain. Fuel breaks down the asphalt, which now has a hole in it and needs to be patched.
Mfg Campaign: 11589418
Recall Date: May 18, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Incident - [XXX] Car was not accelerating, started to lose power while driving on freeway approximately 70 mph, putting myself and other drivers in danger. Car finally stalled, was not turning on and AAA towed car to my local service shop - Downtown Toyota of Oakland 4145 Broadway, Oakland, CA 94611. Downtown Toyota of Oakland quoted me for diagnostic, new battery, new alternator and labor. [XXX] Looked my vehicle up by VIN and discovered multiple recalls due to battery issues and electrical issues resulting in the risk of fire. [XXX] Downtown Toyota of Oakland replace battery due to failing battery test results. [XXX] Submitted Battery Reimbursement form through AAA because battery fell under warranty. Battery had been purchased through AAA on [XXX]. [XXX] My 2018 Toyota is on its third battery replacement and needing a new alternator after 5 years with under 55,000 miles. This to me, confirms my Toyota is experiencing battery/electrical issues outlined in the recalls and the costs incurred having to replace an alternator which typically get replaced on vehicles much older than mine with between 100,000 and 150,000 miles. [XXX] Take my Toyota into Downtown Toyota to be looked at because of recalls. I provided Toyota's numbers for this recall (23TB13 and 23TA13). They did not do an inspection or service because they said that they did not have a solution yet. [XXX] Recall displayed on your website for my vehicle's VIN number. [XXX] The message "No recalls are currently applicable to your vehicle" displayed through Downtown Toyota of Oakland's website under OEM Recalls section when provided my vehicle's VIN number. I am filing this complaint for two reasons: 1). Toyota is failing to remedy this safety recall on my vehicle in a timely manner. 2). Downtown Toyota of Oakland website not displaying the current recall information is misleading to consumers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Incident - [XXX] Car was not accelerating, started to lose power while driving on freeway approximately 70 mph, putting myself and other drivers in danger. Car finally stalled, was not turning on and AAA towed car to my local service shop - Downtown Toyota of Oakland 4145 Broadway, Oakland, CA 94611. Downtown Toyota of Oakland quoted me for diagnostic, new battery, new alternator and labor. [XXX] Looked my vehicle up by VIN and discovered multiple recalls due to battery issues and electrical issues resulting in the risk of fire. [XXX] Downtown Toyota of Oakland replace battery due to failing battery test results. [XXX] Submitted Battery Reimbursement form through AAA because battery fell under warranty. Battery had been purchased through AAA on [XXX]. [XXX] My 2018 Toyota is on its third battery replacement and needing a new alternator after 5 years with under 55,000 miles. This to me, confirms my Toyota is experiencing battery/electrical issues outlined in the recalls and the costs incurred having to replace an alternator which typically get replaced on vehicles much older than mine with between 100,000 and 150,000 miles. [XXX] Take my Toyota into Downtown Toyota to be looked at because of recalls. I provided Toyota's numbers for this recall (23TB13 and 23TA13). They did not do an inspection or service because they said that they did not have a solution yet. [XXX] Recall displayed on your website for my vehicle's VIN number. [XXX] The message "No recalls are currently applicable to your vehicle" displayed through Downtown Toyota of Oakland's website under OEM Recalls section when provided my vehicle's VIN number. I am filing this complaint for two reasons: 1). Toyota is failing to remedy this safety recall on my vehicle in a timely manner. 2). Downtown Toyota of Oakland website not displaying the current recall information is misleading to consumers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Incident - [XXX] Car was not accelerating, started to lose power while driving on freeway approximately 70 mph, putting myself and other drivers in danger. Car finally stalled, was not turning on and AAA towed car to my local service shop - Downtown Toyota of Oakland 4145 Broadway, Oakland, CA 94611. Downtown Toyota of Oakland quoted me for diagnostic, new battery, new alternator and labor. [XXX] Looked my vehicle up by VIN and discovered multiple recalls due to battery issues and electrical issues resulting in the risk of fire. [XXX] Downtown Toyota of Oakland replace battery due to failing battery test results. [XXX] Submitted Battery Reimbursement form through AAA because battery fell under warranty. Battery had been purchased through AAA on [XXX]. [XXX] My 2018 Toyota is on its third battery replacement and needing a new alternator after 5 years with under 55,000 miles. This to me, confirms my Toyota is experiencing battery/electrical issues outlined in the recalls and the costs incurred having to replace an alternator which typically get replaced on vehicles much older than mine with between 100,000 and 150,000 miles. [XXX] Take my Toyota into Downtown Toyota to be looked at because of recalls. I provided Toyota's numbers for this recall (23TB13 and 23TA13). They did not do an inspection or service because they said that they did not have a solution yet. [XXX] Recall displayed on your website for my vehicle's VIN number. [XXX] The message "No recalls are currently applicable to your vehicle" displayed through Downtown Toyota of Oakland's website under OEM Recalls section when provided my vehicle's VIN number. I am filing this complaint for two reasons: 1). Toyota is failing to remedy this safety recall on my vehicle in a timely manner. 2). Downtown Toyota of Oakland website not displaying the current recall information is misleading to consumers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11588143
Recall Date: May 10, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Toyota Rav4. The contact stated while driving approximately 30 MPH, the engine, power steering, traction control, ABS, and battery warning lights illuminated. Additionally, the vehicle stalled. The contact also noticed white smoke coming from the engine area. The contact was able to restart the vehicle and drove with the white smoke to the nearest independent mechanic and replace the battery. The failure had been recurring. The vehicle was diagnosed by an independent mechanic who related the warning lights failure to an electrical failure. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure but provided no solution. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 180,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Toyota Rav4. The contact stated while driving approximately 30 MPH, the engine, power steering, traction control, ABS, and battery warning lights illuminated. Additionally, the vehicle stalled. The contact also noticed white smoke coming from the engine area. The contact was able to restart the vehicle and drove with the white smoke to the nearest independent mechanic and replace the battery. The failure had been recurring. The vehicle was diagnosed by an independent mechanic who related the warning lights failure to an electrical failure. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure but provided no solution. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 180,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Toyota Rav4. The contact stated while driving approximately 30 MPH, the engine, power steering, traction control, ABS, and battery warning lights illuminated. Additionally, the vehicle stalled. The contact also noticed white smoke coming from the engine area. The contact was able to restart the vehicle and drove with the white smoke to the nearest independent mechanic and replace the battery. The failure had been recurring. The vehicle was diagnosed by an independent mechanic who related the warning lights failure to an electrical failure. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure but provided no solution. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 180,000. VIN tool confirms parts not available.
Mfg Campaign: 11585908
Recall Date: Apr 29, 2024
Toyota Motor Corporation
Defect Description:
Chest Clip, Buckle, Harness
Potential Consequences:
The hip strap is fraying like several others have stated unclaimed. The clip that goes into the crotch buckle has plastic that pokes out a bit, and it’s not smooth where the hip tether passes through which which I believe is the cause for the fraying on the belt.
Corrective Action:
The hip strap is fraying like several others have stated unclaimed. The clip that goes into the crotch buckle has plastic that pokes out a bit, and it’s not smooth where the hip tether passes through which which I believe is the cause for the fraying on the belt.
Additional Notes:
The hip strap is fraying like several others have stated unclaimed. The clip that goes into the crotch buckle has plastic that pokes out a bit, and it’s not smooth where the hip tether passes through which which I believe is the cause for the fraying on the belt.
Mfg Campaign: 11585327
Recall Date: Apr 25, 2024
Toyota Motor Corporation
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2018 Toyota Rav4. The contact stated that while attempting to enter the truck, she became aware that the trunk had failed to close properly, after which the contact was unable to open the trunk. The door ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the trunk hinges. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 35,000.
Corrective Action:
The contact owns a 2018 Toyota Rav4. The contact stated that while attempting to enter the truck, she became aware that the trunk had failed to close properly, after which the contact was unable to open the trunk. The door ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the trunk hinges. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 35,000.
Additional Notes:
The contact owns a 2018 Toyota Rav4. The contact stated that while attempting to enter the truck, she became aware that the trunk had failed to close properly, after which the contact was unable to open the trunk. The door ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the trunk hinges. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 35,000.
Mfg Campaign: 11583691
Recall Date: Apr 17, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11581812
Recall Date: Apr 8, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Had issue with intermittant engine light and all warning lights going on with certain maneuvers. When lights on, car would turn off, while driving, if washers turned on. Dealer replaced alternator and thermostat, supposedly fixing, however, 3 days later same problem recurred and car turned off while traveling 70+ mph on major highway. Luckily, despite harrowing "near death" experience, we were able to maneuver off the road to await a tow.
Corrective Action:
Had issue with intermittant engine light and all warning lights going on with certain maneuvers. When lights on, car would turn off, while driving, if washers turned on. Dealer replaced alternator and thermostat, supposedly fixing, however, 3 days later same problem recurred and car turned off while traveling 70+ mph on major highway. Luckily, despite harrowing "near death" experience, we were able to maneuver off the road to await a tow.
Additional Notes:
Had issue with intermittant engine light and all warning lights going on with certain maneuvers. When lights on, car would turn off, while driving, if washers turned on. Dealer replaced alternator and thermostat, supposedly fixing, however, 3 days later same problem recurred and car turned off while traveling 70+ mph on major highway. Luckily, despite harrowing "near death" experience, we were able to maneuver off the road to await a tow.
Mfg Campaign: 11580297
Recall Date: Mar 31, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Had issue with intermittant engine light and all warning lights going on with certain maneuvers. When lights on, car would turn off, while driving, if washers turned on. Dealer replaced alternator and thermostat, supposedly fixing, however, 3 days later same problem recurred and car turned off while traveling 70+ mph on major highway. Luckily, despite harrowing "near death" experience, we were able to maneuver off the road to await a tow.
Corrective Action:
Had issue with intermittant engine light and all warning lights going on with certain maneuvers. When lights on, car would turn off, while driving, if washers turned on. Dealer replaced alternator and thermostat, supposedly fixing, however, 3 days later same problem recurred and car turned off while traveling 70+ mph on major highway. Luckily, despite harrowing "near death" experience, we were able to maneuver off the road to await a tow.
Additional Notes:
Had issue with intermittant engine light and all warning lights going on with certain maneuvers. When lights on, car would turn off, while driving, if washers turned on. Dealer replaced alternator and thermostat, supposedly fixing, however, 3 days later same problem recurred and car turned off while traveling 70+ mph on major highway. Luckily, despite harrowing "near death" experience, we were able to maneuver off the road to await a tow.
Mfg Campaign: 11580297
Recall Date: Mar 31, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Had issue with intermittant engine light and all warning lights going on with certain maneuvers. When lights on, car would turn off, while driving, if washers turned on. Dealer replaced alternator and thermostat, supposedly fixing, however, 3 days later same problem recurred and car turned off while traveling 70+ mph on major highway. Luckily, despite harrowing "near death" experience, we were able to maneuver off the road to await a tow.
Corrective Action:
Had issue with intermittant engine light and all warning lights going on with certain maneuvers. When lights on, car would turn off, while driving, if washers turned on. Dealer replaced alternator and thermostat, supposedly fixing, however, 3 days later same problem recurred and car turned off while traveling 70+ mph on major highway. Luckily, despite harrowing "near death" experience, we were able to maneuver off the road to await a tow.
Additional Notes:
Had issue with intermittant engine light and all warning lights going on with certain maneuvers. When lights on, car would turn off, while driving, if washers turned on. Dealer replaced alternator and thermostat, supposedly fixing, however, 3 days later same problem recurred and car turned off while traveling 70+ mph on major highway. Luckily, despite harrowing "near death" experience, we were able to maneuver off the road to await a tow.
Mfg Campaign: 11580297
Recall Date: Mar 31, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury