TOYOTA RAV4 2018

Complete listing of complaints and recalls for this vehicle

406
Complaints
6
Recalls

Complaints & Recalls

406 Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 23V734000 SAFETY RECALL
1.9M Vehicles Affected
Recall Date: Nov 1, 2023
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.

Potential Risk:
A battery short circuit increases the risk of a fire.
FREE Recall Solution:
Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin on May 14, 2025, and phase 3 in late July 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 23TB13 and 23TA13.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 23TB13 / 23TA13
Notice Date: Dec 27, 2024
Recall Date: Nov 1, 2023
Southeast Toyota Distributors, Llc
NHTSA Campaign: 19V503000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: Jun 28, 2019
Safety Issue:

Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
FREE Recall Solution:
SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: SET19A
Notice Date: Aug 23, 2019
Recall Date: Jun 28, 2019
Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 17V831000 SAFETY RECALL
649 Vehicles Affected
Recall Date: Dec 20, 2017
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.
FREE Recall Solution:
Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: Toyota H0Z Lexus HLF
Notice Date: Jan 23, 2018
Recall Date: Dec 20, 2017

Consumer Complaints

406 Complaints
Toyota Motor Corporation
Campaign: 11606489 Other
Aug 5, 2024
Defect Description:

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Potential Consequences:

See attached document for complaint

Corrective Action:

See attached document for complaint

Additional Notes:

See attached document for complaint

Manufacturer: TOYOTA
Mfg Campaign: 11606489
Notice Date: Aug 5, 2024
Recall Date: Aug 5, 2024
Toyota Motor Corporation
Campaign: 11606611 Other
Aug 5, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 60 MPH, the brake pedal had to be depressed with excessive force after being cut off by another vehicle. The contact stated that the vehicle stalled, the steering wheel seized, and the instrument cluster went black. The contact was able to pull off the roadway. The contact attempted to restart the vehicle and became aware that there was smoke coming from underneath the hood. The contact stated that there were flames coming from under the hood on the driver's side near the fire wall. The contact was able to smother the flames. The contact stated that the Fire Department arrived, and examined the engine compartment, and informed the contact that the battery was loosened, causing the cables to detach from the battery terminals, caused the short circuit and flames. The contact had the vehicle towed to the residence. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was approximately 180,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 60 MPH, the brake pedal had to be depressed with excessive force after being cut off by another vehicle. The contact stated that the vehicle stalled, the steering wheel seized, and the instrument cluster went black. The contact was able to pull off the roadway. The contact attempted to restart the vehicle and became aware that there was smoke coming from underneath the hood. The contact stated that there were flames coming from under the hood on the driver's side near the fire wall. The contact was able to smother the flames. The contact stated that the Fire Department arrived, and examined the engine compartment, and informed the contact that the battery was loosened, causing the cables to detach from the battery terminals, caused the short circuit and flames. The contact had the vehicle towed to the residence. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was approximately 180,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 60 MPH, the brake pedal had to be depressed with excessive force after being cut off by another vehicle. The contact stated that the vehicle stalled, the steering wheel seized, and the instrument cluster went black. The contact was able to pull off the roadway. The contact attempted to restart the vehicle and became aware that there was smoke coming from underneath the hood. The contact stated that there were flames coming from under the hood on the driver's side near the fire wall. The contact was able to smother the flames. The contact stated that the Fire Department arrived, and examined the engine compartment, and informed the contact that the battery was loosened, causing the cables to detach from the battery terminals, caused the short circuit and flames. The contact had the vehicle towed to the residence. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was approximately 180,000. VIN tool confirms parts not available.

Manufacturer: TOYOTA
Mfg Campaign: 11606611
Notice Date: Aug 5, 2024
Recall Date: Aug 5, 2024
Toyota Motor Corporation
Campaign: 11605873 Other
Aug 1, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: TOYOTA
Mfg Campaign: 11605873
Notice Date: Aug 1, 2024
Recall Date: Aug 1, 2024
Toyota Motor Corporation
Campaign: 11605930 Other
Aug 1, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Basically the car keeps short circuiting and causing so many electric problems, it has caught a small flame. It randomly shut off on us while driving . I contacted my Toyota dealer and the manufacturer and i have not received any help. It is very dangerous to be driving my family in this vehicle.

Corrective Action:

Basically the car keeps short circuiting and causing so many electric problems, it has caught a small flame. It randomly shut off on us while driving . I contacted my Toyota dealer and the manufacturer and i have not received any help. It is very dangerous to be driving my family in this vehicle.

Additional Notes:

Basically the car keeps short circuiting and causing so many electric problems, it has caught a small flame. It randomly shut off on us while driving . I contacted my Toyota dealer and the manufacturer and i have not received any help. It is very dangerous to be driving my family in this vehicle.

Manufacturer: TOYOTA
Mfg Campaign: 11605930
Notice Date: Aug 1, 2024
Recall Date: Aug 1, 2024
Toyota Motor Corporation
Campaign: 11605180 Other
Jul 29, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: TOYOTA
Mfg Campaign: 11605180
Notice Date: Jul 29, 2024
Recall Date: Jul 29, 2024
Toyota Motor Corporation
Campaign: 11602893 Other
Jul 17, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: TOYOTA
Mfg Campaign: 11602893
Notice Date: Jul 17, 2024
Recall Date: Jul 17, 2024
Toyota Motor Corporation
Campaign: 11602976 Other
Jul 17, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electric System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electric System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electric System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: TOYOTA
Mfg Campaign: 11602976
Notice Date: Jul 17, 2024
Recall Date: Jul 17, 2024
Toyota Motor Corporation
Campaign: 11600410 Other
Jul 9, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electric System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electric System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electric System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: TOYOTA
Mfg Campaign: 11600410
Notice Date: Jul 9, 2024
Recall Date: Jul 9, 2024
Toyota Motor Corporation
Campaign: 11598392 Other
Jul 2, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: TOYOTA
Mfg Campaign: 11598392
Notice Date: Jul 2, 2024
Recall Date: Jul 2, 2024
Toyota Motor Corporation
Campaign: 11590764 Other
May 25, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Toyota issued a recall in November of 2023, claiming there would be a rememdy in December, but I have had no more communication and the dealers still can't offer a fix. It is May 2024 and I feel uncomfortable driving me car

Corrective Action:

Toyota issued a recall in November of 2023, claiming there would be a rememdy in December, but I have had no more communication and the dealers still can't offer a fix. It is May 2024 and I feel uncomfortable driving me car

Additional Notes:

Toyota issued a recall in November of 2023, claiming there would be a rememdy in December, but I have had no more communication and the dealers still can't offer a fix. It is May 2024 and I feel uncomfortable driving me car

Manufacturer: TOYOTA
Mfg Campaign: 11590764
Notice Date: May 25, 2024
Recall Date: May 25, 2024
Toyota Motor Corporation
Campaign: 11589560 Other
May 19, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I tried breaking and was on a hill with a small incline stopping behind a car as a pedestrian was crossing. When I pushed on the breaks lightly the car didn't break. So I pushed harder as the car in front of me was a few feet. When I pressed harder on the breaks the car actually accelerated and hit the car in front of me. The car made a strange noise and the warning that I was close to another car flashed on but the breaks failed to work at all. I had my breaks checked about 2 months ago when I had the tires changes and they said they were fine for now and just to have them looked at next tire rotation to evaluate. I've nver had issues with my breaks and my car took some damage. It was pretty terrifying.

Corrective Action:

I tried breaking and was on a hill with a small incline stopping behind a car as a pedestrian was crossing. When I pushed on the breaks lightly the car didn't break. So I pushed harder as the car in front of me was a few feet. When I pressed harder on the breaks the car actually accelerated and hit the car in front of me. The car made a strange noise and the warning that I was close to another car flashed on but the breaks failed to work at all. I had my breaks checked about 2 months ago when I had the tires changes and they said they were fine for now and just to have them looked at next tire rotation to evaluate. I've nver had issues with my breaks and my car took some damage. It was pretty terrifying.

Additional Notes:

I tried breaking and was on a hill with a small incline stopping behind a car as a pedestrian was crossing. When I pushed on the breaks lightly the car didn't break. So I pushed harder as the car in front of me was a few feet. When I pressed harder on the breaks the car actually accelerated and hit the car in front of me. The car made a strange noise and the warning that I was close to another car flashed on but the breaks failed to work at all. I had my breaks checked about 2 months ago when I had the tires changes and they said they were fine for now and just to have them looked at next tire rotation to evaluate. I've nver had issues with my breaks and my car took some damage. It was pretty terrifying.

Manufacturer: TOYOTA
Mfg Campaign: 11589560
Notice Date: May 19, 2024
Recall Date: May 19, 2024
Toyota Motor Corporation
Campaign: 11589418 Other
May 18, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

-Fuel leaks have been occurring since we purchased the car in April 2022. The previous owners never parked on an incline, so they never experienced the issue. -Fuel leaks when the car is parked on an incline when tank is between half full and full. -Leaks occur more often based on (1) the more full the tank is (we never top it off after the pump stops at gas station) and (2) when parked in direct sunlight. -In the photo and video from 12/15/23, it was a cool day (57 degrees), but the warmth from the sun, after previously being cloudy, caused expansion and the leak occurred with a half tank. -Leaks do not occur when parked with the nose facing downhill. -Safety: leaking gas is an inherent fire safety risk. Note the leak could occur while driving up a mountain. -No warning lamps or messages appear. -The car has been inspected by a Japanese car specialist and they were unable to identify the problem. -The car is available for inspection upon request. -I have a video of the fuel leaking, but that file type is not supported, so I uploaded it as a photo instead (3rd attachment). -Last photo shows difficulty of trying to clean up fuel. Permanent stains remain. Fuel breaks down the asphalt, which now has a hole in it and needs to be patched.

Corrective Action:

-Fuel leaks have been occurring since we purchased the car in April 2022. The previous owners never parked on an incline, so they never experienced the issue. -Fuel leaks when the car is parked on an incline when tank is between half full and full. -Leaks occur more often based on (1) the more full the tank is (we never top it off after the pump stops at gas station) and (2) when parked in direct sunlight. -In the photo and video from 12/15/23, it was a cool day (57 degrees), but the warmth from the sun, after previously being cloudy, caused expansion and the leak occurred with a half tank. -Leaks do not occur when parked with the nose facing downhill. -Safety: leaking gas is an inherent fire safety risk. Note the leak could occur while driving up a mountain. -No warning lamps or messages appear. -The car has been inspected by a Japanese car specialist and they were unable to identify the problem. -The car is available for inspection upon request. -I have a video of the fuel leaking, but that file type is not supported, so I uploaded it as a photo instead (3rd attachment). -Last photo shows difficulty of trying to clean up fuel. Permanent stains remain. Fuel breaks down the asphalt, which now has a hole in it and needs to be patched.

Additional Notes:

-Fuel leaks have been occurring since we purchased the car in April 2022. The previous owners never parked on an incline, so they never experienced the issue. -Fuel leaks when the car is parked on an incline when tank is between half full and full. -Leaks occur more often based on (1) the more full the tank is (we never top it off after the pump stops at gas station) and (2) when parked in direct sunlight. -In the photo and video from 12/15/23, it was a cool day (57 degrees), but the warmth from the sun, after previously being cloudy, caused expansion and the leak occurred with a half tank. -Leaks do not occur when parked with the nose facing downhill. -Safety: leaking gas is an inherent fire safety risk. Note the leak could occur while driving up a mountain. -No warning lamps or messages appear. -The car has been inspected by a Japanese car specialist and they were unable to identify the problem. -The car is available for inspection upon request. -I have a video of the fuel leaking, but that file type is not supported, so I uploaded it as a photo instead (3rd attachment). -Last photo shows difficulty of trying to clean up fuel. Permanent stains remain. Fuel breaks down the asphalt, which now has a hole in it and needs to be patched.

Manufacturer: TOYOTA
Mfg Campaign: 11589418
Notice Date: May 18, 2024
Recall Date: May 18, 2024
Toyota Motor Corporation
Campaign: 11588143 Other
May 10, 2024
Defect Description:

ENGINE

Potential Consequences:

Incident - [XXX] Car was not accelerating, started to lose power while driving on freeway approximately 70 mph, putting myself and other drivers in danger. Car finally stalled, was not turning on and AAA towed car to my local service shop - Downtown Toyota of Oakland 4145 Broadway, Oakland, CA 94611. Downtown Toyota of Oakland quoted me for diagnostic, new battery, new alternator and labor. [XXX] Looked my vehicle up by VIN and discovered multiple recalls due to battery issues and electrical issues resulting in the risk of fire. [XXX] Downtown Toyota of Oakland replace battery due to failing battery test results. [XXX] Submitted Battery Reimbursement form through AAA because battery fell under warranty. Battery had been purchased through AAA on [XXX]. [XXX] My 2018 Toyota is on its third battery replacement and needing a new alternator after 5 years with under 55,000 miles. This to me, confirms my Toyota is experiencing battery/electrical issues outlined in the recalls and the costs incurred having to replace an alternator which typically get replaced on vehicles much older than mine with between 100,000 and 150,000 miles. [XXX] Take my Toyota into Downtown Toyota to be looked at because of recalls. I provided Toyota's numbers for this recall (23TB13 and 23TA13). They did not do an inspection or service because they said that they did not have a solution yet. [XXX] Recall displayed on your website for my vehicle's VIN number. [XXX] The message "No recalls are currently applicable to your vehicle" displayed through Downtown Toyota of Oakland's website under OEM Recalls section when provided my vehicle's VIN number. I am filing this complaint for two reasons: 1). Toyota is failing to remedy this safety recall on my vehicle in a timely manner. 2). Downtown Toyota of Oakland website not displaying the current recall information is misleading to consumers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Incident - [XXX] Car was not accelerating, started to lose power while driving on freeway approximately 70 mph, putting myself and other drivers in danger. Car finally stalled, was not turning on and AAA towed car to my local service shop - Downtown Toyota of Oakland 4145 Broadway, Oakland, CA 94611. Downtown Toyota of Oakland quoted me for diagnostic, new battery, new alternator and labor. [XXX] Looked my vehicle up by VIN and discovered multiple recalls due to battery issues and electrical issues resulting in the risk of fire. [XXX] Downtown Toyota of Oakland replace battery due to failing battery test results. [XXX] Submitted Battery Reimbursement form through AAA because battery fell under warranty. Battery had been purchased through AAA on [XXX]. [XXX] My 2018 Toyota is on its third battery replacement and needing a new alternator after 5 years with under 55,000 miles. This to me, confirms my Toyota is experiencing battery/electrical issues outlined in the recalls and the costs incurred having to replace an alternator which typically get replaced on vehicles much older than mine with between 100,000 and 150,000 miles. [XXX] Take my Toyota into Downtown Toyota to be looked at because of recalls. I provided Toyota's numbers for this recall (23TB13 and 23TA13). They did not do an inspection or service because they said that they did not have a solution yet. [XXX] Recall displayed on your website for my vehicle's VIN number. [XXX] The message "No recalls are currently applicable to your vehicle" displayed through Downtown Toyota of Oakland's website under OEM Recalls section when provided my vehicle's VIN number. I am filing this complaint for two reasons: 1). Toyota is failing to remedy this safety recall on my vehicle in a timely manner. 2). Downtown Toyota of Oakland website not displaying the current recall information is misleading to consumers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Incident - [XXX] Car was not accelerating, started to lose power while driving on freeway approximately 70 mph, putting myself and other drivers in danger. Car finally stalled, was not turning on and AAA towed car to my local service shop - Downtown Toyota of Oakland 4145 Broadway, Oakland, CA 94611. Downtown Toyota of Oakland quoted me for diagnostic, new battery, new alternator and labor. [XXX] Looked my vehicle up by VIN and discovered multiple recalls due to battery issues and electrical issues resulting in the risk of fire. [XXX] Downtown Toyota of Oakland replace battery due to failing battery test results. [XXX] Submitted Battery Reimbursement form through AAA because battery fell under warranty. Battery had been purchased through AAA on [XXX]. [XXX] My 2018 Toyota is on its third battery replacement and needing a new alternator after 5 years with under 55,000 miles. This to me, confirms my Toyota is experiencing battery/electrical issues outlined in the recalls and the costs incurred having to replace an alternator which typically get replaced on vehicles much older than mine with between 100,000 and 150,000 miles. [XXX] Take my Toyota into Downtown Toyota to be looked at because of recalls. I provided Toyota's numbers for this recall (23TB13 and 23TA13). They did not do an inspection or service because they said that they did not have a solution yet. [XXX] Recall displayed on your website for my vehicle's VIN number. [XXX] The message "No recalls are currently applicable to your vehicle" displayed through Downtown Toyota of Oakland's website under OEM Recalls section when provided my vehicle's VIN number. I am filing this complaint for two reasons: 1). Toyota is failing to remedy this safety recall on my vehicle in a timely manner. 2). Downtown Toyota of Oakland website not displaying the current recall information is misleading to consumers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TOYOTA
Mfg Campaign: 11588143
Notice Date: May 10, 2024
Recall Date: May 10, 2024
Toyota Motor Corporation
Campaign: 11585908 Other
Apr 29, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2018 Toyota Rav4. The contact stated while driving approximately 30 MPH, the engine, power steering, traction control, ABS, and battery warning lights illuminated. Additionally, the vehicle stalled. The contact also noticed white smoke coming from the engine area. The contact was able to restart the vehicle and drove with the white smoke to the nearest independent mechanic and replace the battery. The failure had been recurring. The vehicle was diagnosed by an independent mechanic who related the warning lights failure to an electrical failure. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure but provided no solution. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 180,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Toyota Rav4. The contact stated while driving approximately 30 MPH, the engine, power steering, traction control, ABS, and battery warning lights illuminated. Additionally, the vehicle stalled. The contact also noticed white smoke coming from the engine area. The contact was able to restart the vehicle and drove with the white smoke to the nearest independent mechanic and replace the battery. The failure had been recurring. The vehicle was diagnosed by an independent mechanic who related the warning lights failure to an electrical failure. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure but provided no solution. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 180,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Toyota Rav4. The contact stated while driving approximately 30 MPH, the engine, power steering, traction control, ABS, and battery warning lights illuminated. Additionally, the vehicle stalled. The contact also noticed white smoke coming from the engine area. The contact was able to restart the vehicle and drove with the white smoke to the nearest independent mechanic and replace the battery. The failure had been recurring. The vehicle was diagnosed by an independent mechanic who related the warning lights failure to an electrical failure. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure but provided no solution. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 180,000. VIN tool confirms parts not available.

Manufacturer: TOYOTA
Mfg Campaign: 11585908
Notice Date: Apr 29, 2024
Recall Date: Apr 29, 2024
Toyota Motor Corporation
Campaign: 11585327 Other
Apr 25, 2024
Defect Description:

Chest Clip, Buckle, Harness

Potential Consequences:

The hip strap is fraying like several others have stated unclaimed. The clip that goes into the crotch buckle has plastic that pokes out a bit, and it’s not smooth where the hip tether passes through which which I believe is the cause for the fraying on the belt.

Corrective Action:

The hip strap is fraying like several others have stated unclaimed. The clip that goes into the crotch buckle has plastic that pokes out a bit, and it’s not smooth where the hip tether passes through which which I believe is the cause for the fraying on the belt.

Additional Notes:

The hip strap is fraying like several others have stated unclaimed. The clip that goes into the crotch buckle has plastic that pokes out a bit, and it’s not smooth where the hip tether passes through which which I believe is the cause for the fraying on the belt.

Manufacturer: TOYOTA
Mfg Campaign: 11585327
Notice Date: Apr 25, 2024
Recall Date: Apr 25, 2024
Toyota Motor Corporation
Campaign: 11583691 Other
Apr 17, 2024
Defect Description:

LATCHES/LOCKS/LINKAGES

Potential Consequences:

The contact owns a 2018 Toyota Rav4. The contact stated that while attempting to enter the truck, she became aware that the trunk had failed to close properly, after which the contact was unable to open the trunk. The door ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the trunk hinges. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 35,000.

Corrective Action:

The contact owns a 2018 Toyota Rav4. The contact stated that while attempting to enter the truck, she became aware that the trunk had failed to close properly, after which the contact was unable to open the trunk. The door ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the trunk hinges. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 35,000.

Additional Notes:

The contact owns a 2018 Toyota Rav4. The contact stated that while attempting to enter the truck, she became aware that the trunk had failed to close properly, after which the contact was unable to open the trunk. The door ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the trunk hinges. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 35,000.

Manufacturer: TOYOTA
Mfg Campaign: 11583691
Notice Date: Apr 17, 2024
Recall Date: Apr 17, 2024
Toyota Motor Corporation
Campaign: 11581812 Other
Apr 8, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: TOYOTA
Mfg Campaign: 11581812
Notice Date: Apr 8, 2024
Recall Date: Apr 8, 2024
Toyota Motor Corporation
Campaign: 11580297 Other
Mar 31, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Had issue with intermittant engine light and all warning lights going on with certain maneuvers. When lights on, car would turn off, while driving, if washers turned on. Dealer replaced alternator and thermostat, supposedly fixing, however, 3 days later same problem recurred and car turned off while traveling 70+ mph on major highway. Luckily, despite harrowing "near death" experience, we were able to maneuver off the road to await a tow.

Corrective Action:

Had issue with intermittant engine light and all warning lights going on with certain maneuvers. When lights on, car would turn off, while driving, if washers turned on. Dealer replaced alternator and thermostat, supposedly fixing, however, 3 days later same problem recurred and car turned off while traveling 70+ mph on major highway. Luckily, despite harrowing "near death" experience, we were able to maneuver off the road to await a tow.

Additional Notes:

Had issue with intermittant engine light and all warning lights going on with certain maneuvers. When lights on, car would turn off, while driving, if washers turned on. Dealer replaced alternator and thermostat, supposedly fixing, however, 3 days later same problem recurred and car turned off while traveling 70+ mph on major highway. Luckily, despite harrowing "near death" experience, we were able to maneuver off the road to await a tow.

Manufacturer: TOYOTA
Mfg Campaign: 11580297
Notice Date: Mar 31, 2024
Recall Date: Mar 31, 2024
Toyota Motor Corporation
Campaign: 11580297 Other
Mar 31, 2024
Defect Description:

ENGINE

Potential Consequences:

Had issue with intermittant engine light and all warning lights going on with certain maneuvers. When lights on, car would turn off, while driving, if washers turned on. Dealer replaced alternator and thermostat, supposedly fixing, however, 3 days later same problem recurred and car turned off while traveling 70+ mph on major highway. Luckily, despite harrowing "near death" experience, we were able to maneuver off the road to await a tow.

Corrective Action:

Had issue with intermittant engine light and all warning lights going on with certain maneuvers. When lights on, car would turn off, while driving, if washers turned on. Dealer replaced alternator and thermostat, supposedly fixing, however, 3 days later same problem recurred and car turned off while traveling 70+ mph on major highway. Luckily, despite harrowing "near death" experience, we were able to maneuver off the road to await a tow.

Additional Notes:

Had issue with intermittant engine light and all warning lights going on with certain maneuvers. When lights on, car would turn off, while driving, if washers turned on. Dealer replaced alternator and thermostat, supposedly fixing, however, 3 days later same problem recurred and car turned off while traveling 70+ mph on major highway. Luckily, despite harrowing "near death" experience, we were able to maneuver off the road to await a tow.

Manufacturer: TOYOTA
Mfg Campaign: 11580297
Notice Date: Mar 31, 2024
Recall Date: Mar 31, 2024
Toyota Motor Corporation
Campaign: 11580297 Other
Mar 31, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Had issue with intermittant engine light and all warning lights going on with certain maneuvers. When lights on, car would turn off, while driving, if washers turned on. Dealer replaced alternator and thermostat, supposedly fixing, however, 3 days later same problem recurred and car turned off while traveling 70+ mph on major highway. Luckily, despite harrowing "near death" experience, we were able to maneuver off the road to await a tow.

Corrective Action:

Had issue with intermittant engine light and all warning lights going on with certain maneuvers. When lights on, car would turn off, while driving, if washers turned on. Dealer replaced alternator and thermostat, supposedly fixing, however, 3 days later same problem recurred and car turned off while traveling 70+ mph on major highway. Luckily, despite harrowing "near death" experience, we were able to maneuver off the road to await a tow.

Additional Notes:

Had issue with intermittant engine light and all warning lights going on with certain maneuvers. When lights on, car would turn off, while driving, if washers turned on. Dealer replaced alternator and thermostat, supposedly fixing, however, 3 days later same problem recurred and car turned off while traveling 70+ mph on major highway. Luckily, despite harrowing "near death" experience, we were able to maneuver off the road to await a tow.

Manufacturer: TOYOTA
Mfg Campaign: 11580297
Notice Date: Mar 31, 2024
Recall Date: Mar 31, 2024

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Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury