Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA15, 23LA03
Recall Date: Dec 20, 2023
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB17/20TA17
Recall Date: Nov 25, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA02, 20LA01
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB11 / 20TA11
Recall Date: Jun 24, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB08 / 20TA08
Recall Date: May 20, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: See report
Recall Date: Feb 6, 2020
Consumer Complaints
742 ComplaintsToyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE IS LESS THAN A WEEK OLD (LESS THAN 1000MILES) AND I NOTICED THE FUEL TANK LID WAS CONSTANTLY POPPING OPEN. REALIZED THAT WHEN I TURNED MY CAR ON OR OFF (VERIFIED BY DEALERSHIP MECHANICS) THE GAS TANK FUEL LID WILL POP OPEN. SO, SOMEHOW THE POWER BUTTON ON THE VEHICLE CONTROLS MY GAS TANK LID. VEHICLE HAS BEEN WITH TOYOTA MECHANICS FOR ABOUT 24HRS NOW. *TR
Corrective Action:
VEHICLE IS LESS THAN A WEEK OLD (LESS THAN 1000MILES) AND I NOTICED THE FUEL TANK LID WAS CONSTANTLY POPPING OPEN. REALIZED THAT WHEN I TURNED MY CAR ON OR OFF (VERIFIED BY DEALERSHIP MECHANICS) THE GAS TANK FUEL LID WILL POP OPEN. SO, SOMEHOW THE POWER BUTTON ON THE VEHICLE CONTROLS MY GAS TANK LID. VEHICLE HAS BEEN WITH TOYOTA MECHANICS FOR ABOUT 24HRS NOW. *TR
Additional Notes:
VEHICLE IS LESS THAN A WEEK OLD (LESS THAN 1000MILES) AND I NOTICED THE FUEL TANK LID WAS CONSTANTLY POPPING OPEN. REALIZED THAT WHEN I TURNED MY CAR ON OR OFF (VERIFIED BY DEALERSHIP MECHANICS) THE GAS TANK FUEL LID WILL POP OPEN. SO, SOMEHOW THE POWER BUTTON ON THE VEHICLE CONTROLS MY GAS TANK LID. VEHICLE HAS BEEN WITH TOYOTA MECHANICS FOR ABOUT 24HRS NOW. *TR
Mfg Campaign: 11329686
Recall Date: Jun 19, 2020
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WAS BOUGHT NEW IN DECEMBER 2019 WITH 7 MILES ON IT. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS LOCKED AND LEFT IN THE DRIVEWAY OVER NIGHT. UPON ENTERING THE VEHICLE THE NEXT MORNING, THE VEHICLE WOULD NOT START. ALL LIGHTS WHEN ON UPON PRESSING THE START BUTTON, BUT WHEN PRESSED AGAIN, ALL LIGHTS FADED AND THE CAR COMPLETELY DIED. VEHICLE WAS TOWED TO LOCAL TOYOTA DEALERSHIP WERE IT WAS KEPT FOR OVER A WEEK. ALL TESTS CAME BACK INCONCLUSIVE. *TR
Corrective Action:
VEHICLE WAS BOUGHT NEW IN DECEMBER 2019 WITH 7 MILES ON IT. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS LOCKED AND LEFT IN THE DRIVEWAY OVER NIGHT. UPON ENTERING THE VEHICLE THE NEXT MORNING, THE VEHICLE WOULD NOT START. ALL LIGHTS WHEN ON UPON PRESSING THE START BUTTON, BUT WHEN PRESSED AGAIN, ALL LIGHTS FADED AND THE CAR COMPLETELY DIED. VEHICLE WAS TOWED TO LOCAL TOYOTA DEALERSHIP WERE IT WAS KEPT FOR OVER A WEEK. ALL TESTS CAME BACK INCONCLUSIVE. *TR
Additional Notes:
VEHICLE WAS BOUGHT NEW IN DECEMBER 2019 WITH 7 MILES ON IT. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS LOCKED AND LEFT IN THE DRIVEWAY OVER NIGHT. UPON ENTERING THE VEHICLE THE NEXT MORNING, THE VEHICLE WOULD NOT START. ALL LIGHTS WHEN ON UPON PRESSING THE START BUTTON, BUT WHEN PRESSED AGAIN, ALL LIGHTS FADED AND THE CAR COMPLETELY DIED. VEHICLE WAS TOWED TO LOCAL TOYOTA DEALERSHIP WERE IT WAS KEPT FOR OVER A WEEK. ALL TESTS CAME BACK INCONCLUSIVE. *TR
Mfg Campaign: 11327740
Recall Date: Jun 8, 2020
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS IS MY NEW CAR 2020 RAV4 XLE. I BROUGHT IT IN DEC 2019. ONE DAY I PARKED MY CAR IN EVENING AND NEXT DAY CAR DID NOT START (AFTER 3 MONTH OF USE WITH AROUND 1100 MILES ON IT). I CALLED TOYOTA AND THEY SEND PERSON TO TOW CAR. THEY DID BATTERY JUMP AND IT WORKED. AFTER THAT I HAVE MANUALLY TURNED OFF ALL THE LIGHTS INSIDE THE CAR TILL NOW(HEAD LIGHT IS AUTO MODE) AND HAVE NO BATTERY ISSUE BUT I STILL WORRY ABOUT SOMETHING WRONG WITH THIS CAR?S ELECTRIC SYSTEM. *TR
Corrective Action:
THIS IS MY NEW CAR 2020 RAV4 XLE. I BROUGHT IT IN DEC 2019. ONE DAY I PARKED MY CAR IN EVENING AND NEXT DAY CAR DID NOT START (AFTER 3 MONTH OF USE WITH AROUND 1100 MILES ON IT). I CALLED TOYOTA AND THEY SEND PERSON TO TOW CAR. THEY DID BATTERY JUMP AND IT WORKED. AFTER THAT I HAVE MANUALLY TURNED OFF ALL THE LIGHTS INSIDE THE CAR TILL NOW(HEAD LIGHT IS AUTO MODE) AND HAVE NO BATTERY ISSUE BUT I STILL WORRY ABOUT SOMETHING WRONG WITH THIS CAR?S ELECTRIC SYSTEM. *TR
Additional Notes:
THIS IS MY NEW CAR 2020 RAV4 XLE. I BROUGHT IT IN DEC 2019. ONE DAY I PARKED MY CAR IN EVENING AND NEXT DAY CAR DID NOT START (AFTER 3 MONTH OF USE WITH AROUND 1100 MILES ON IT). I CALLED TOYOTA AND THEY SEND PERSON TO TOW CAR. THEY DID BATTERY JUMP AND IT WORKED. AFTER THAT I HAVE MANUALLY TURNED OFF ALL THE LIGHTS INSIDE THE CAR TILL NOW(HEAD LIGHT IS AUTO MODE) AND HAVE NO BATTERY ISSUE BUT I STILL WORRY ABOUT SOMETHING WRONG WITH THIS CAR?S ELECTRIC SYSTEM. *TR
Mfg Campaign: 11327550
Recall Date: Jun 6, 2020
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
THE VEHICLE WAS INVOLVED WAS STOLEN AND IN A SINGLE CAR COLLISION WITH A TELEPHONE POLE. EXTENSIVE FRONT END DAMAGE OCCURRED WITH NO DRIVER SIDE AIR BAG DEPLOYMENT. *TR
Corrective Action:
THE VEHICLE WAS INVOLVED WAS STOLEN AND IN A SINGLE CAR COLLISION WITH A TELEPHONE POLE. EXTENSIVE FRONT END DAMAGE OCCURRED WITH NO DRIVER SIDE AIR BAG DEPLOYMENT. *TR
Additional Notes:
THE VEHICLE WAS INVOLVED WAS STOLEN AND IN A SINGLE CAR COLLISION WITH A TELEPHONE POLE. EXTENSIVE FRONT END DAMAGE OCCURRED WITH NO DRIVER SIDE AIR BAG DEPLOYMENT. *TR
Mfg Campaign: 11327214
Recall Date: Jun 4, 2020
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
PURCHASED 5/22/20. UNIT PARKED IN DRIVEWAY. WENT OUT TO USE THE AUTO AND ALL SYSTEMS FAILING IN AUTO. VEHICLE WILL NOT START. BRAKE ALERT, ENGINE ALERT, AIRBAG ALERT, POWER STEERING ALERT, EVERY LIGHT ON INSIDE VEHICLE FLASHING WITH ALERTS THAT THEY ARE FAILING. *TR
Corrective Action:
PURCHASED 5/22/20. UNIT PARKED IN DRIVEWAY. WENT OUT TO USE THE AUTO AND ALL SYSTEMS FAILING IN AUTO. VEHICLE WILL NOT START. BRAKE ALERT, ENGINE ALERT, AIRBAG ALERT, POWER STEERING ALERT, EVERY LIGHT ON INSIDE VEHICLE FLASHING WITH ALERTS THAT THEY ARE FAILING. *TR
Additional Notes:
PURCHASED 5/22/20. UNIT PARKED IN DRIVEWAY. WENT OUT TO USE THE AUTO AND ALL SYSTEMS FAILING IN AUTO. VEHICLE WILL NOT START. BRAKE ALERT, ENGINE ALERT, AIRBAG ALERT, POWER STEERING ALERT, EVERY LIGHT ON INSIDE VEHICLE FLASHING WITH ALERTS THAT THEY ARE FAILING. *TR
Mfg Campaign: 11327007
Recall Date: Jun 2, 2020
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PURCHASED 5/22/20. UNIT PARKED IN DRIVEWAY. WENT OUT TO USE THE AUTO AND ALL SYSTEMS FAILING IN AUTO. VEHICLE WILL NOT START. BRAKE ALERT, ENGINE ALERT, AIRBAG ALERT, POWER STEERING ALERT, EVERY LIGHT ON INSIDE VEHICLE FLASHING WITH ALERTS THAT THEY ARE FAILING. *TR
Corrective Action:
PURCHASED 5/22/20. UNIT PARKED IN DRIVEWAY. WENT OUT TO USE THE AUTO AND ALL SYSTEMS FAILING IN AUTO. VEHICLE WILL NOT START. BRAKE ALERT, ENGINE ALERT, AIRBAG ALERT, POWER STEERING ALERT, EVERY LIGHT ON INSIDE VEHICLE FLASHING WITH ALERTS THAT THEY ARE FAILING. *TR
Additional Notes:
PURCHASED 5/22/20. UNIT PARKED IN DRIVEWAY. WENT OUT TO USE THE AUTO AND ALL SYSTEMS FAILING IN AUTO. VEHICLE WILL NOT START. BRAKE ALERT, ENGINE ALERT, AIRBAG ALERT, POWER STEERING ALERT, EVERY LIGHT ON INSIDE VEHICLE FLASHING WITH ALERTS THAT THEY ARE FAILING. *TR
Mfg Campaign: 11327007
Recall Date: Jun 2, 2020
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
PURCHASED 5/22/20. UNIT PARKED IN DRIVEWAY. WENT OUT TO USE THE AUTO AND ALL SYSTEMS FAILING IN AUTO. VEHICLE WILL NOT START. BRAKE ALERT, ENGINE ALERT, AIRBAG ALERT, POWER STEERING ALERT, EVERY LIGHT ON INSIDE VEHICLE FLASHING WITH ALERTS THAT THEY ARE FAILING. *TR
Corrective Action:
PURCHASED 5/22/20. UNIT PARKED IN DRIVEWAY. WENT OUT TO USE THE AUTO AND ALL SYSTEMS FAILING IN AUTO. VEHICLE WILL NOT START. BRAKE ALERT, ENGINE ALERT, AIRBAG ALERT, POWER STEERING ALERT, EVERY LIGHT ON INSIDE VEHICLE FLASHING WITH ALERTS THAT THEY ARE FAILING. *TR
Additional Notes:
PURCHASED 5/22/20. UNIT PARKED IN DRIVEWAY. WENT OUT TO USE THE AUTO AND ALL SYSTEMS FAILING IN AUTO. VEHICLE WILL NOT START. BRAKE ALERT, ENGINE ALERT, AIRBAG ALERT, POWER STEERING ALERT, EVERY LIGHT ON INSIDE VEHICLE FLASHING WITH ALERTS THAT THEY ARE FAILING. *TR
Mfg Campaign: 11327007
Recall Date: Jun 2, 2020
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SIDE MIRRORS VIBRATE AT HIGHWAY SPEEDS. MAKES IT HARD TO SEE WHEN CHANGING LANES. *TR
Corrective Action:
SIDE MIRRORS VIBRATE AT HIGHWAY SPEEDS. MAKES IT HARD TO SEE WHEN CHANGING LANES. *TR
Additional Notes:
SIDE MIRRORS VIBRATE AT HIGHWAY SPEEDS. MAKES IT HARD TO SEE WHEN CHANGING LANES. *TR
Mfg Campaign: 11326582
Recall Date: May 30, 2020
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2020 TOYOTA RAV4 WOULDN'T START. IT WAS PARKED IN MY GARAGE. A TOW TRUCK OPERATOR RAN A TEST AND FOUND THAT I HAD A DEAD BATTERY. THIS WAS SURPRISING BECAUSE I ONLY HAD 1,800 MILES ON THIS VEHICLE. AFTER THE OPERATOR CHARGED THE BATTERY, I DROVE IT TO THE TOYOTA DEALER'S SERVICE DEPT. THEY RAN SOME TESTS AND REPLACED THE DEAD BATTERY UNDER WARRANTY. THEY WERE UNABLE TO FIND OUT WHAT CAUSED THE BATTERY TO FAIL. THE TECHNICIAN TOLD ME THAT THEY HAD 5 BATTERIES FAIL THIS MONTH. I DID AN INTERNET SEARCH AND FOUND OTHER PEOPLE HAD THE SAME PROBLEM WITH THE 2020 TOYOTA RAV4. THEY THOUGHT THAT IT EITHER COULD BE AN INTERNAL SHORT IN THE BATTERY, OR ELSE THE DIGITAL PARKING BRAKE WAS DRAINING THE BATTERY. THIS BATTERY PROBLEM COULD BE A SERIOUS SAFETY PROBLEM THAT COULD LEAVE PEOPLE STRANDED IN WINTER WEATHER.*JB
Corrective Action:
MY 2020 TOYOTA RAV4 WOULDN'T START. IT WAS PARKED IN MY GARAGE. A TOW TRUCK OPERATOR RAN A TEST AND FOUND THAT I HAD A DEAD BATTERY. THIS WAS SURPRISING BECAUSE I ONLY HAD 1,800 MILES ON THIS VEHICLE. AFTER THE OPERATOR CHARGED THE BATTERY, I DROVE IT TO THE TOYOTA DEALER'S SERVICE DEPT. THEY RAN SOME TESTS AND REPLACED THE DEAD BATTERY UNDER WARRANTY. THEY WERE UNABLE TO FIND OUT WHAT CAUSED THE BATTERY TO FAIL. THE TECHNICIAN TOLD ME THAT THEY HAD 5 BATTERIES FAIL THIS MONTH. I DID AN INTERNET SEARCH AND FOUND OTHER PEOPLE HAD THE SAME PROBLEM WITH THE 2020 TOYOTA RAV4. THEY THOUGHT THAT IT EITHER COULD BE AN INTERNAL SHORT IN THE BATTERY, OR ELSE THE DIGITAL PARKING BRAKE WAS DRAINING THE BATTERY. THIS BATTERY PROBLEM COULD BE A SERIOUS SAFETY PROBLEM THAT COULD LEAVE PEOPLE STRANDED IN WINTER WEATHER.*JB
Additional Notes:
MY 2020 TOYOTA RAV4 WOULDN'T START. IT WAS PARKED IN MY GARAGE. A TOW TRUCK OPERATOR RAN A TEST AND FOUND THAT I HAD A DEAD BATTERY. THIS WAS SURPRISING BECAUSE I ONLY HAD 1,800 MILES ON THIS VEHICLE. AFTER THE OPERATOR CHARGED THE BATTERY, I DROVE IT TO THE TOYOTA DEALER'S SERVICE DEPT. THEY RAN SOME TESTS AND REPLACED THE DEAD BATTERY UNDER WARRANTY. THEY WERE UNABLE TO FIND OUT WHAT CAUSED THE BATTERY TO FAIL. THE TECHNICIAN TOLD ME THAT THEY HAD 5 BATTERIES FAIL THIS MONTH. I DID AN INTERNET SEARCH AND FOUND OTHER PEOPLE HAD THE SAME PROBLEM WITH THE 2020 TOYOTA RAV4. THEY THOUGHT THAT IT EITHER COULD BE AN INTERNAL SHORT IN THE BATTERY, OR ELSE THE DIGITAL PARKING BRAKE WAS DRAINING THE BATTERY. THIS BATTERY PROBLEM COULD BE A SERIOUS SAFETY PROBLEM THAT COULD LEAVE PEOPLE STRANDED IN WINTER WEATHER.*JB
Mfg Campaign: 11326565
Recall Date: May 29, 2020
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2020 TOYOTA RAV4. THE CONTACT STATED THAT UPON PURCHASING THE VEHICLE, THE POWER STEERING WAS LOOSE AND BECAME DIFFICULT TO MANEUVER THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS. SHE ALSO STATED THAT THE STEERING WHEEL PULLED TO THE LEFT WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO TOM WOOD TOYOTA (6408 CRANE DR, WHITESTOWN, IN 46075) ON THREE OCCASIONS WHERE THE ALIGNMENT WAS ADJUSTED HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO ANDY MOHR TOYOTA (8941 E US HWY 36, AVON, IN 46123) WHERE THE VEHICLE WAS DIAGNOSED WITH A MISSING FRONT TOE LINK. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. SHE THEN TOOK THE VEHICLE BACK TO ANDY MOHR TOYOTA FOR THE SECOND TIME WHERE THE MECHANIC MANUALLY ADJUSTED THE STEERING WHEEL HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 20V286000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60.
Corrective Action:
TL* THE CONTACT OWNS A 2020 TOYOTA RAV4. THE CONTACT STATED THAT UPON PURCHASING THE VEHICLE, THE POWER STEERING WAS LOOSE AND BECAME DIFFICULT TO MANEUVER THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS. SHE ALSO STATED THAT THE STEERING WHEEL PULLED TO THE LEFT WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO TOM WOOD TOYOTA (6408 CRANE DR, WHITESTOWN, IN 46075) ON THREE OCCASIONS WHERE THE ALIGNMENT WAS ADJUSTED HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO ANDY MOHR TOYOTA (8941 E US HWY 36, AVON, IN 46123) WHERE THE VEHICLE WAS DIAGNOSED WITH A MISSING FRONT TOE LINK. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. SHE THEN TOOK THE VEHICLE BACK TO ANDY MOHR TOYOTA FOR THE SECOND TIME WHERE THE MECHANIC MANUALLY ADJUSTED THE STEERING WHEEL HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 20V286000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60.
Additional Notes:
TL* THE CONTACT OWNS A 2020 TOYOTA RAV4. THE CONTACT STATED THAT UPON PURCHASING THE VEHICLE, THE POWER STEERING WAS LOOSE AND BECAME DIFFICULT TO MANEUVER THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS. SHE ALSO STATED THAT THE STEERING WHEEL PULLED TO THE LEFT WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO TOM WOOD TOYOTA (6408 CRANE DR, WHITESTOWN, IN 46075) ON THREE OCCASIONS WHERE THE ALIGNMENT WAS ADJUSTED HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO ANDY MOHR TOYOTA (8941 E US HWY 36, AVON, IN 46123) WHERE THE VEHICLE WAS DIAGNOSED WITH A MISSING FRONT TOE LINK. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. SHE THEN TOOK THE VEHICLE BACK TO ANDY MOHR TOYOTA FOR THE SECOND TIME WHERE THE MECHANIC MANUALLY ADJUSTED THE STEERING WHEEL HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 20V286000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60.
Mfg Campaign: 11326333
Recall Date: May 28, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I PURCHASED A 2020 TOYOTA RAV4 HYBRID LIMITED ADDITION FROM TOYOTA OF ESCONDIDO AND TOOK DELIVERY IN DECEMBER OF 2019. UPON DELIVERY, I NOTICED THE INSTRUMENTATION SAID THIS VEHICLE HAD 575 MILES TO EMPTY. WE WENT ON OUR ANNUAL CHRISTMAS TRIP TO N. CALIFORNIA. I NOTICED THAT OUR FIRST REFUELING I COULD NOT FILL THE TANK MORE THAN 9.5 TO 10 GALS OF FUEL WHEN SYSTEM SAYS LOW FUEL. THIS HAPPENS CONSISTENTLY SINCE THE FIRST FILL UP IN DEC 2019 TO NOW MAY 2020. THE BEST MILEAGE TO EMPTY HAS BEEN CONSISTENTLY 415 - 430 MILES TO EMPTY. WHERE DOES THIS EXPLAIN THE 14.5 GALLON FUEL TANK. SECONDLY WITH VERY CAREFUL AND TEDIOUS DRIVING IN TOWN OR HIGHWAY CANNOT ATTAIN ANYWHERE NEAR THE VEHICLE STICKER OF 41/38 MPG. THE BEST I CAN OBTAIN IN TOWN IS 31.5 MPG. I TOOK THE VEHICLE IN SEVERAL TIMES TO ADDRESS THIS ISSUE AND WAS TOLD THERE WAS NO FIX IN PLACE FOR THE FUEL ISSUE, BUT THEY ARE AWARE OF THIS ISSUE AND HAVE KNOWN OF THIS ISSUE SINCE 2019 MODELS. THEY HAD THE VEHICLE FOR THE DAY AND RETURNED IT TO ME WITH A FUEL ECONOMY READING OF 61 MPG. I WAS ASTONISHED AND ASKED HOW DID THEY DO THIS. THERE WAS NOT REPLY. JUST DRIVING THE VEHICLE HOME FROM THE DEALER THE FUEL ECONOMY STARTED TO FALL DRASTICALLY AND WITHIN 2 DAYS THE ECONOMY WAS BACK TO 31.5 MPG. *TR
Corrective Action:
I PURCHASED A 2020 TOYOTA RAV4 HYBRID LIMITED ADDITION FROM TOYOTA OF ESCONDIDO AND TOOK DELIVERY IN DECEMBER OF 2019. UPON DELIVERY, I NOTICED THE INSTRUMENTATION SAID THIS VEHICLE HAD 575 MILES TO EMPTY. WE WENT ON OUR ANNUAL CHRISTMAS TRIP TO N. CALIFORNIA. I NOTICED THAT OUR FIRST REFUELING I COULD NOT FILL THE TANK MORE THAN 9.5 TO 10 GALS OF FUEL WHEN SYSTEM SAYS LOW FUEL. THIS HAPPENS CONSISTENTLY SINCE THE FIRST FILL UP IN DEC 2019 TO NOW MAY 2020. THE BEST MILEAGE TO EMPTY HAS BEEN CONSISTENTLY 415 - 430 MILES TO EMPTY. WHERE DOES THIS EXPLAIN THE 14.5 GALLON FUEL TANK. SECONDLY WITH VERY CAREFUL AND TEDIOUS DRIVING IN TOWN OR HIGHWAY CANNOT ATTAIN ANYWHERE NEAR THE VEHICLE STICKER OF 41/38 MPG. THE BEST I CAN OBTAIN IN TOWN IS 31.5 MPG. I TOOK THE VEHICLE IN SEVERAL TIMES TO ADDRESS THIS ISSUE AND WAS TOLD THERE WAS NO FIX IN PLACE FOR THE FUEL ISSUE, BUT THEY ARE AWARE OF THIS ISSUE AND HAVE KNOWN OF THIS ISSUE SINCE 2019 MODELS. THEY HAD THE VEHICLE FOR THE DAY AND RETURNED IT TO ME WITH A FUEL ECONOMY READING OF 61 MPG. I WAS ASTONISHED AND ASKED HOW DID THEY DO THIS. THERE WAS NOT REPLY. JUST DRIVING THE VEHICLE HOME FROM THE DEALER THE FUEL ECONOMY STARTED TO FALL DRASTICALLY AND WITHIN 2 DAYS THE ECONOMY WAS BACK TO 31.5 MPG. *TR
Additional Notes:
I PURCHASED A 2020 TOYOTA RAV4 HYBRID LIMITED ADDITION FROM TOYOTA OF ESCONDIDO AND TOOK DELIVERY IN DECEMBER OF 2019. UPON DELIVERY, I NOTICED THE INSTRUMENTATION SAID THIS VEHICLE HAD 575 MILES TO EMPTY. WE WENT ON OUR ANNUAL CHRISTMAS TRIP TO N. CALIFORNIA. I NOTICED THAT OUR FIRST REFUELING I COULD NOT FILL THE TANK MORE THAN 9.5 TO 10 GALS OF FUEL WHEN SYSTEM SAYS LOW FUEL. THIS HAPPENS CONSISTENTLY SINCE THE FIRST FILL UP IN DEC 2019 TO NOW MAY 2020. THE BEST MILEAGE TO EMPTY HAS BEEN CONSISTENTLY 415 - 430 MILES TO EMPTY. WHERE DOES THIS EXPLAIN THE 14.5 GALLON FUEL TANK. SECONDLY WITH VERY CAREFUL AND TEDIOUS DRIVING IN TOWN OR HIGHWAY CANNOT ATTAIN ANYWHERE NEAR THE VEHICLE STICKER OF 41/38 MPG. THE BEST I CAN OBTAIN IN TOWN IS 31.5 MPG. I TOOK THE VEHICLE IN SEVERAL TIMES TO ADDRESS THIS ISSUE AND WAS TOLD THERE WAS NO FIX IN PLACE FOR THE FUEL ISSUE, BUT THEY ARE AWARE OF THIS ISSUE AND HAVE KNOWN OF THIS ISSUE SINCE 2019 MODELS. THEY HAD THE VEHICLE FOR THE DAY AND RETURNED IT TO ME WITH A FUEL ECONOMY READING OF 61 MPG. I WAS ASTONISHED AND ASKED HOW DID THEY DO THIS. THERE WAS NOT REPLY. JUST DRIVING THE VEHICLE HOME FROM THE DEALER THE FUEL ECONOMY STARTED TO FALL DRASTICALLY AND WITHIN 2 DAYS THE ECONOMY WAS BACK TO 31.5 MPG. *TR
Mfg Campaign: 11325914
Recall Date: May 26, 2020
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASE MY BRAND NEW TOYOTA RAV4 XLE ON MAY 9, 2020. EXPERIENCING VERY POORLY INSTALLED/DESIGNED SIDE MIRRORS THAT SHAKE REPEATEDLY. IT BEGAN HAPPENING WHEN IT WAS ONLY AT HIGHWAY SPEEDS BUT NOW IT IS ALL THE TIME AND HONESTLY, IT'S SUCH A SUBSTANTIAL VIBRATION. WENT TO THE DEALERSHIP AND HAVE THEM CHECK ON IT AND THEY AGREE WITH ME. AND THEY COMPARE THIS WITH 2 NEW OTHER RAV4 ON THEIR LOT AND THEY ALL DID THE SAME. THE DEALER CLAIMS IT'S A CHARACTERISTIC AND SAYING THAT THEY CANNOT DO ANYTHING ABOUT IT AND MADE ME HAVE TO OPEN A CASE WITH MANUFACTURING. THEY CLAIM I HAVE TO WAIT UNTIL A FIX IS ISSUED. ALSO CALLED AND TALKED WITH TOYOTA AND THEY SAID THE SAME THING, THAT THEY CAN'T DO ANYTHING ABOUT IT. I DEEM THIS A SAFETY CONCERN; PARTICULARLY WITH LANE CHANGING. IT'S A MAJOR PROBLEM AND I'M GETTING BLOWN OFF LIKE IT DON'T MATTER. I'M A TRAVEL NURSE AND DRIVING FROM STATE TO STATE AND DRIVING ON HIGHWAYS WITH THE SIDE MIRROR SHAKING WILL BE A DEFINITE SAFETY CONCERN. I BOUGHT A 2020 BRAND NEW CAR TO GET MORE SAFETY FEATURES WHILE I'M TRAVELING BUT IT SEEMS LIKE THAT IS NOT THE CASE. REALLY AFRAID THIS MIGHT CAUSE ACCIDENT. IM AFRAID OF MY SAFETY AND THE OTHER PEOPLE. I HAVE FRIEND WHO HAD THE SAME CAR WITH THE SAME ISSUE. HOPEFULLY YOU CAN GUYS HELP ME WITH THIS ISSUE. THANK YOU
Corrective Action:
I PURCHASE MY BRAND NEW TOYOTA RAV4 XLE ON MAY 9, 2020. EXPERIENCING VERY POORLY INSTALLED/DESIGNED SIDE MIRRORS THAT SHAKE REPEATEDLY. IT BEGAN HAPPENING WHEN IT WAS ONLY AT HIGHWAY SPEEDS BUT NOW IT IS ALL THE TIME AND HONESTLY, IT'S SUCH A SUBSTANTIAL VIBRATION. WENT TO THE DEALERSHIP AND HAVE THEM CHECK ON IT AND THEY AGREE WITH ME. AND THEY COMPARE THIS WITH 2 NEW OTHER RAV4 ON THEIR LOT AND THEY ALL DID THE SAME. THE DEALER CLAIMS IT'S A CHARACTERISTIC AND SAYING THAT THEY CANNOT DO ANYTHING ABOUT IT AND MADE ME HAVE TO OPEN A CASE WITH MANUFACTURING. THEY CLAIM I HAVE TO WAIT UNTIL A FIX IS ISSUED. ALSO CALLED AND TALKED WITH TOYOTA AND THEY SAID THE SAME THING, THAT THEY CAN'T DO ANYTHING ABOUT IT. I DEEM THIS A SAFETY CONCERN; PARTICULARLY WITH LANE CHANGING. IT'S A MAJOR PROBLEM AND I'M GETTING BLOWN OFF LIKE IT DON'T MATTER. I'M A TRAVEL NURSE AND DRIVING FROM STATE TO STATE AND DRIVING ON HIGHWAYS WITH THE SIDE MIRROR SHAKING WILL BE A DEFINITE SAFETY CONCERN. I BOUGHT A 2020 BRAND NEW CAR TO GET MORE SAFETY FEATURES WHILE I'M TRAVELING BUT IT SEEMS LIKE THAT IS NOT THE CASE. REALLY AFRAID THIS MIGHT CAUSE ACCIDENT. IM AFRAID OF MY SAFETY AND THE OTHER PEOPLE. I HAVE FRIEND WHO HAD THE SAME CAR WITH THE SAME ISSUE. HOPEFULLY YOU CAN GUYS HELP ME WITH THIS ISSUE. THANK YOU
Additional Notes:
I PURCHASE MY BRAND NEW TOYOTA RAV4 XLE ON MAY 9, 2020. EXPERIENCING VERY POORLY INSTALLED/DESIGNED SIDE MIRRORS THAT SHAKE REPEATEDLY. IT BEGAN HAPPENING WHEN IT WAS ONLY AT HIGHWAY SPEEDS BUT NOW IT IS ALL THE TIME AND HONESTLY, IT'S SUCH A SUBSTANTIAL VIBRATION. WENT TO THE DEALERSHIP AND HAVE THEM CHECK ON IT AND THEY AGREE WITH ME. AND THEY COMPARE THIS WITH 2 NEW OTHER RAV4 ON THEIR LOT AND THEY ALL DID THE SAME. THE DEALER CLAIMS IT'S A CHARACTERISTIC AND SAYING THAT THEY CANNOT DO ANYTHING ABOUT IT AND MADE ME HAVE TO OPEN A CASE WITH MANUFACTURING. THEY CLAIM I HAVE TO WAIT UNTIL A FIX IS ISSUED. ALSO CALLED AND TALKED WITH TOYOTA AND THEY SAID THE SAME THING, THAT THEY CAN'T DO ANYTHING ABOUT IT. I DEEM THIS A SAFETY CONCERN; PARTICULARLY WITH LANE CHANGING. IT'S A MAJOR PROBLEM AND I'M GETTING BLOWN OFF LIKE IT DON'T MATTER. I'M A TRAVEL NURSE AND DRIVING FROM STATE TO STATE AND DRIVING ON HIGHWAYS WITH THE SIDE MIRROR SHAKING WILL BE A DEFINITE SAFETY CONCERN. I BOUGHT A 2020 BRAND NEW CAR TO GET MORE SAFETY FEATURES WHILE I'M TRAVELING BUT IT SEEMS LIKE THAT IS NOT THE CASE. REALLY AFRAID THIS MIGHT CAUSE ACCIDENT. IM AFRAID OF MY SAFETY AND THE OTHER PEOPLE. I HAVE FRIEND WHO HAD THE SAME CAR WITH THE SAME ISSUE. HOPEFULLY YOU CAN GUYS HELP ME WITH THIS ISSUE. THANK YOU
Mfg Campaign: 11325902
Recall Date: May 25, 2020
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
YESTERDAY 05/21/2020 6 PM IN LAKE NONA ORLANDO , I STOPPED MY CAR ON THE ROAD DUE TO HAIL STORM AND RAIN AT 6 PM , I DIDN'T NOTICE THE DAMAGE IN THE NIGHT , WHOLE BODY IS DISFIGURED , NO GLASS BROKEN , EVERYWHERE DEPRESSION , I HAD RAV 4 2006 , PRADO 2014 IN UAE , THE BODY WAS VERY STRONG , BUT MY POOR 2020 RAV4 PREMIUM XLE CANT TOLERATE A SIMPLE HAIL STORM , I AM VERY UPSET , IF IT IS MADE OF STEEL IT WILL HAPPEN LIKE THIS , ITS PAPER LIKE ALUMINUM , I NEED A TOYOTA VEHICLE STRONG , NOT LIKE PAPER . KINDLY DO THE NEEDFUL, I BOUGHT THE CAR UNDER CAR LOAN , I SPEND ALMOST 38000$ ON IT 31000 PLUS INSURANCE PLUS INTEREST 4000 , TAX ETC WAITING FOR THE REPLY , OR PLEASE EXCHANGE WITH A STRONG SUV ANY MODEL WITH STEEL BODY , WHAT SAFETY FOR PASSENGERS , IN CASE OF A COLLISION , VERY UPSET WITH THIS SITUATION. *TR
Corrective Action:
YESTERDAY 05/21/2020 6 PM IN LAKE NONA ORLANDO , I STOPPED MY CAR ON THE ROAD DUE TO HAIL STORM AND RAIN AT 6 PM , I DIDN'T NOTICE THE DAMAGE IN THE NIGHT , WHOLE BODY IS DISFIGURED , NO GLASS BROKEN , EVERYWHERE DEPRESSION , I HAD RAV 4 2006 , PRADO 2014 IN UAE , THE BODY WAS VERY STRONG , BUT MY POOR 2020 RAV4 PREMIUM XLE CANT TOLERATE A SIMPLE HAIL STORM , I AM VERY UPSET , IF IT IS MADE OF STEEL IT WILL HAPPEN LIKE THIS , ITS PAPER LIKE ALUMINUM , I NEED A TOYOTA VEHICLE STRONG , NOT LIKE PAPER . KINDLY DO THE NEEDFUL, I BOUGHT THE CAR UNDER CAR LOAN , I SPEND ALMOST 38000$ ON IT 31000 PLUS INSURANCE PLUS INTEREST 4000 , TAX ETC WAITING FOR THE REPLY , OR PLEASE EXCHANGE WITH A STRONG SUV ANY MODEL WITH STEEL BODY , WHAT SAFETY FOR PASSENGERS , IN CASE OF A COLLISION , VERY UPSET WITH THIS SITUATION. *TR
Additional Notes:
YESTERDAY 05/21/2020 6 PM IN LAKE NONA ORLANDO , I STOPPED MY CAR ON THE ROAD DUE TO HAIL STORM AND RAIN AT 6 PM , I DIDN'T NOTICE THE DAMAGE IN THE NIGHT , WHOLE BODY IS DISFIGURED , NO GLASS BROKEN , EVERYWHERE DEPRESSION , I HAD RAV 4 2006 , PRADO 2014 IN UAE , THE BODY WAS VERY STRONG , BUT MY POOR 2020 RAV4 PREMIUM XLE CANT TOLERATE A SIMPLE HAIL STORM , I AM VERY UPSET , IF IT IS MADE OF STEEL IT WILL HAPPEN LIKE THIS , ITS PAPER LIKE ALUMINUM , I NEED A TOYOTA VEHICLE STRONG , NOT LIKE PAPER . KINDLY DO THE NEEDFUL, I BOUGHT THE CAR UNDER CAR LOAN , I SPEND ALMOST 38000$ ON IT 31000 PLUS INSURANCE PLUS INTEREST 4000 , TAX ETC WAITING FOR THE REPLY , OR PLEASE EXCHANGE WITH A STRONG SUV ANY MODEL WITH STEEL BODY , WHAT SAFETY FOR PASSENGERS , IN CASE OF A COLLISION , VERY UPSET WITH THIS SITUATION. *TR
Mfg Campaign: 11325618
Recall Date: May 22, 2020
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
THE GAS TANK WILL HOLD UP TO 10 GALLONS OF GAS AND TRYING TO ADD MORE CAUSES THE TANK TO OVERFLOW, EVEN WHEN THE FUEL LIGHT INDICATES THE GAS TANK ISN'T FULL. VEHICLE IS ADVERTISED TO HOLD 14.5 GALLONS. *TR
Corrective Action:
THE GAS TANK WILL HOLD UP TO 10 GALLONS OF GAS AND TRYING TO ADD MORE CAUSES THE TANK TO OVERFLOW, EVEN WHEN THE FUEL LIGHT INDICATES THE GAS TANK ISN'T FULL. VEHICLE IS ADVERTISED TO HOLD 14.5 GALLONS. *TR
Additional Notes:
THE GAS TANK WILL HOLD UP TO 10 GALLONS OF GAS AND TRYING TO ADD MORE CAUSES THE TANK TO OVERFLOW, EVEN WHEN THE FUEL LIGHT INDICATES THE GAS TANK ISN'T FULL. VEHICLE IS ADVERTISED TO HOLD 14.5 GALLONS. *TR
Mfg Campaign: 11323939
Recall Date: May 9, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE GAS TANK WILL HOLD UP TO 10 GALLONS OF GAS AND TRYING TO ADD MORE CAUSES THE TANK TO OVERFLOW, EVEN WHEN THE FUEL LIGHT INDICATES THE GAS TANK ISN'T FULL. VEHICLE IS ADVERTISED TO HOLD 14.5 GALLONS. *TR
Corrective Action:
THE GAS TANK WILL HOLD UP TO 10 GALLONS OF GAS AND TRYING TO ADD MORE CAUSES THE TANK TO OVERFLOW, EVEN WHEN THE FUEL LIGHT INDICATES THE GAS TANK ISN'T FULL. VEHICLE IS ADVERTISED TO HOLD 14.5 GALLONS. *TR
Additional Notes:
THE GAS TANK WILL HOLD UP TO 10 GALLONS OF GAS AND TRYING TO ADD MORE CAUSES THE TANK TO OVERFLOW, EVEN WHEN THE FUEL LIGHT INDICATES THE GAS TANK ISN'T FULL. VEHICLE IS ADVERTISED TO HOLD 14.5 GALLONS. *TR
Mfg Campaign: 11323939
Recall Date: May 9, 2020
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE GAS TANK WILL HOLD UP TO 10 GALLONS OF GAS AND TRYING TO ADD MORE CAUSES THE TANK TO OVERFLOW, EVEN WHEN THE FUEL LIGHT INDICATES THE GAS TANK ISN'T FULL. VEHICLE IS ADVERTISED TO HOLD 14.5 GALLONS. *TR
Corrective Action:
THE GAS TANK WILL HOLD UP TO 10 GALLONS OF GAS AND TRYING TO ADD MORE CAUSES THE TANK TO OVERFLOW, EVEN WHEN THE FUEL LIGHT INDICATES THE GAS TANK ISN'T FULL. VEHICLE IS ADVERTISED TO HOLD 14.5 GALLONS. *TR
Additional Notes:
THE GAS TANK WILL HOLD UP TO 10 GALLONS OF GAS AND TRYING TO ADD MORE CAUSES THE TANK TO OVERFLOW, EVEN WHEN THE FUEL LIGHT INDICATES THE GAS TANK ISN'T FULL. VEHICLE IS ADVERTISED TO HOLD 14.5 GALLONS. *TR
Mfg Campaign: 11323939
Recall Date: May 9, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TOYOTA ADVERTISES THE 2020 RAV4 HYBRIDS ARE EQUIPPED WITH 14.5 GALLON FUEL TANKS, THE HYBRID ALLEGEDLY SHOULD GET 41 MILES PER GALLON FOR CITY DRIVING, 38 MPG FOR HIGHWAY DRIVING AND A COMBINED 40 MPG. THIS SHOULD APPROXIMATELY PROVIDE A RANGE OF 580 MILES ON A TANK OF GAS. HOWEVER, MY RAV4 HYBRID CANNOT REACH THAT RANGE BECAUSE WHEN REFUELING, THE GAS PUMP NOZZLE AUTOMATICALLY SHUTS OFF BEFORE THE TANK IS CLOSE TO BEING FULL. ADDING 8 GALLONS OF GAS WHEN THE LOW FUEL LIGHT IS ILLUMINATED CAUSES THE FUEL NOZZLE TO SHUT OFF. TRYING TO ADD MORE FUEL ALLEGEDLY CAUSES AN OVERFLOW EVEN THOUGH THE TANK SHOULD HOLD 14.5 GALLONS TOTAL. WHEN I CHECKED WITH THE DEALER ABOUT THE ISSUE THEY DO NOT HAVE ANY FIX FOR THIS ISSUE AND THEY HAVE SAID TOYOTA ALREADY KNOWS ABOUT THE ISSUE. I GOT PISSED OFF BECAUSE BOTH THE DEALER AND TOYOTA KNOWS ABOUT THE ISSUE, BUT THEY HIDE THIS INFORMATION FROM ME WHILE SELLING THIS CAR. I GUESS THEY CANNOT ADVERTISE FUEL TANK CAPACITY AS 14.5 GAL, WHAT THEY ARE DOING IS UNETHICAL. I WISH I GET AN OPTION TO RETURN MY CAR AND GET MY MONEY BACK.
Corrective Action:
TOYOTA ADVERTISES THE 2020 RAV4 HYBRIDS ARE EQUIPPED WITH 14.5 GALLON FUEL TANKS, THE HYBRID ALLEGEDLY SHOULD GET 41 MILES PER GALLON FOR CITY DRIVING, 38 MPG FOR HIGHWAY DRIVING AND A COMBINED 40 MPG. THIS SHOULD APPROXIMATELY PROVIDE A RANGE OF 580 MILES ON A TANK OF GAS. HOWEVER, MY RAV4 HYBRID CANNOT REACH THAT RANGE BECAUSE WHEN REFUELING, THE GAS PUMP NOZZLE AUTOMATICALLY SHUTS OFF BEFORE THE TANK IS CLOSE TO BEING FULL. ADDING 8 GALLONS OF GAS WHEN THE LOW FUEL LIGHT IS ILLUMINATED CAUSES THE FUEL NOZZLE TO SHUT OFF. TRYING TO ADD MORE FUEL ALLEGEDLY CAUSES AN OVERFLOW EVEN THOUGH THE TANK SHOULD HOLD 14.5 GALLONS TOTAL. WHEN I CHECKED WITH THE DEALER ABOUT THE ISSUE THEY DO NOT HAVE ANY FIX FOR THIS ISSUE AND THEY HAVE SAID TOYOTA ALREADY KNOWS ABOUT THE ISSUE. I GOT PISSED OFF BECAUSE BOTH THE DEALER AND TOYOTA KNOWS ABOUT THE ISSUE, BUT THEY HIDE THIS INFORMATION FROM ME WHILE SELLING THIS CAR. I GUESS THEY CANNOT ADVERTISE FUEL TANK CAPACITY AS 14.5 GAL, WHAT THEY ARE DOING IS UNETHICAL. I WISH I GET AN OPTION TO RETURN MY CAR AND GET MY MONEY BACK.
Additional Notes:
TOYOTA ADVERTISES THE 2020 RAV4 HYBRIDS ARE EQUIPPED WITH 14.5 GALLON FUEL TANKS, THE HYBRID ALLEGEDLY SHOULD GET 41 MILES PER GALLON FOR CITY DRIVING, 38 MPG FOR HIGHWAY DRIVING AND A COMBINED 40 MPG. THIS SHOULD APPROXIMATELY PROVIDE A RANGE OF 580 MILES ON A TANK OF GAS. HOWEVER, MY RAV4 HYBRID CANNOT REACH THAT RANGE BECAUSE WHEN REFUELING, THE GAS PUMP NOZZLE AUTOMATICALLY SHUTS OFF BEFORE THE TANK IS CLOSE TO BEING FULL. ADDING 8 GALLONS OF GAS WHEN THE LOW FUEL LIGHT IS ILLUMINATED CAUSES THE FUEL NOZZLE TO SHUT OFF. TRYING TO ADD MORE FUEL ALLEGEDLY CAUSES AN OVERFLOW EVEN THOUGH THE TANK SHOULD HOLD 14.5 GALLONS TOTAL. WHEN I CHECKED WITH THE DEALER ABOUT THE ISSUE THEY DO NOT HAVE ANY FIX FOR THIS ISSUE AND THEY HAVE SAID TOYOTA ALREADY KNOWS ABOUT THE ISSUE. I GOT PISSED OFF BECAUSE BOTH THE DEALER AND TOYOTA KNOWS ABOUT THE ISSUE, BUT THEY HIDE THIS INFORMATION FROM ME WHILE SELLING THIS CAR. I GUESS THEY CANNOT ADVERTISE FUEL TANK CAPACITY AS 14.5 GAL, WHAT THEY ARE DOING IS UNETHICAL. I WISH I GET AN OPTION TO RETURN MY CAR AND GET MY MONEY BACK.
Mfg Campaign: 11322412
Recall Date: Apr 27, 2020
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE OWNED THIS RAV 4 HYBRID FOR 4 MONTHS. I HAVE DRIVEN ONLY 2500 MILES SO FAR. I LIVE IN NEW ENGLAND AREA. RAV4 IS MADE IN CANADA. TWICE IN THE LAST 3 MONTHS I HAVE HAD A DEAD BATTERY AFTER LEAVING PARKED FOR 2-4 DAYS. BOTH TIMES NEED ASSISTANCE FROM A BATTERY CHARGER. HYBRID BATTERY SHOWS OVER HALF CHARGED. THE 12 VOLT BATTERY SEEMS TO BE THE ISSUE. THERE ARE NO AFTERMARKET ACCESSORIES. SMARTPHONE APP NOTIFIES ME IF THERE IS AN ISSUE WHEN PARKED. THIS ISSUE IS NOT ISOLATED. MANY COMPLAINTS ON RAV4 FORUMS.
Corrective Action:
I HAVE OWNED THIS RAV 4 HYBRID FOR 4 MONTHS. I HAVE DRIVEN ONLY 2500 MILES SO FAR. I LIVE IN NEW ENGLAND AREA. RAV4 IS MADE IN CANADA. TWICE IN THE LAST 3 MONTHS I HAVE HAD A DEAD BATTERY AFTER LEAVING PARKED FOR 2-4 DAYS. BOTH TIMES NEED ASSISTANCE FROM A BATTERY CHARGER. HYBRID BATTERY SHOWS OVER HALF CHARGED. THE 12 VOLT BATTERY SEEMS TO BE THE ISSUE. THERE ARE NO AFTERMARKET ACCESSORIES. SMARTPHONE APP NOTIFIES ME IF THERE IS AN ISSUE WHEN PARKED. THIS ISSUE IS NOT ISOLATED. MANY COMPLAINTS ON RAV4 FORUMS.
Additional Notes:
I HAVE OWNED THIS RAV 4 HYBRID FOR 4 MONTHS. I HAVE DRIVEN ONLY 2500 MILES SO FAR. I LIVE IN NEW ENGLAND AREA. RAV4 IS MADE IN CANADA. TWICE IN THE LAST 3 MONTHS I HAVE HAD A DEAD BATTERY AFTER LEAVING PARKED FOR 2-4 DAYS. BOTH TIMES NEED ASSISTANCE FROM A BATTERY CHARGER. HYBRID BATTERY SHOWS OVER HALF CHARGED. THE 12 VOLT BATTERY SEEMS TO BE THE ISSUE. THERE ARE NO AFTERMARKET ACCESSORIES. SMARTPHONE APP NOTIFIES ME IF THERE IS AN ISSUE WHEN PARKED. THIS ISSUE IS NOT ISOLATED. MANY COMPLAINTS ON RAV4 FORUMS.
Mfg Campaign: 11322088
Recall Date: Apr 23, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL GAUGE DOES NOT REFLECT THE TRUE AMOUNT OF FUEL IN THE FUEL TANK. IT SEEMS TO BE SHOWING LESS FUEL FOR EXAMPLE THE RAV4 HYBRID HAS A CAPACITY OF 14.7 GALS OF FUEL. FILLING UP WHEN THE INDICATOR SHOWING ABOUT 18 MILES AND ABOUT 1/4 TANK. RE-FUELING ONLY 9.8 GALLONS WAS PUT INTO THE TANK. THE 2020 RAV4 HYBRID WILL ACHIEVE GOOD GAS MILEAGE AND AT 1/4 TANK SHOULD BE ABOUT 3.7 GAL. IN THIS CASE IT SHOULD HAVE 4.5 GALLONS. I WOULD ASSUME THAT A RESERVE WOULD BE 2 GALLONS WHICH WOULD GIVE ME 60+ MILES UNTIL COMPLETELY EMPTY. NOW IT IS BETTER TO HAVE MORE FUEL INSTEAD OF THE OPPOSITE OF LESS FUEL. BUT DEFINITELY THE 2020 RAV4 HYBRID HAS A FUEL INDICATOR ISSUE. WHICH FROM MY RESEARCH HAS THE SAME ISSUE STARTING FROM THE REDESIGNED 2019 RAV4. IT WOULD ALSO SEEM THAT TOYOTA HAS NOT BEEN INCLINED TO PROVIDE A FIX FOR THE ISSUE, SINCE THIS IS OCCURRING IN TWO MODEL YEARS. TOYOTA NEEDS TO ADDRESS THE ISSUE IN A TIMELY MANNER AND IN MY OPINION IT HAS NOT DONE FOR ITS CUSTOMERS. I ASK THE NHTSA TO INVESTIGATE THIS ISSUE TO PROVIDE REDRESS TO THE OWNERS OF THE RAV4 STARTING WITH THE REDESIGN 2019 MODEL YEAR. YOUTUBE HAS NUMEROUS COMPLAINTS FOR THIS ISSUE. I HAVE CONTACTED TOYOTA SUPPORT BY PHONE AND THEY SAY ARE AWARE OF THE ISSUE I REPORTED BUT HAVE NO TRUE FIX OR WHY IT IS OCCURRING. I PREVIOUSLY OWNED A 2017 RAV4 HYBRID AND THIS ISSUE WAS NOT REFLECTED IN THIS MODEL YEAR. WHEN FILLING AT ABOUT 1/4 TANK I WOULD BE PUMPING ABOUT 12-12.5 GALLONS. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
FUEL GAUGE DOES NOT REFLECT THE TRUE AMOUNT OF FUEL IN THE FUEL TANK. IT SEEMS TO BE SHOWING LESS FUEL FOR EXAMPLE THE RAV4 HYBRID HAS A CAPACITY OF 14.7 GALS OF FUEL. FILLING UP WHEN THE INDICATOR SHOWING ABOUT 18 MILES AND ABOUT 1/4 TANK. RE-FUELING ONLY 9.8 GALLONS WAS PUT INTO THE TANK. THE 2020 RAV4 HYBRID WILL ACHIEVE GOOD GAS MILEAGE AND AT 1/4 TANK SHOULD BE ABOUT 3.7 GAL. IN THIS CASE IT SHOULD HAVE 4.5 GALLONS. I WOULD ASSUME THAT A RESERVE WOULD BE 2 GALLONS WHICH WOULD GIVE ME 60+ MILES UNTIL COMPLETELY EMPTY. NOW IT IS BETTER TO HAVE MORE FUEL INSTEAD OF THE OPPOSITE OF LESS FUEL. BUT DEFINITELY THE 2020 RAV4 HYBRID HAS A FUEL INDICATOR ISSUE. WHICH FROM MY RESEARCH HAS THE SAME ISSUE STARTING FROM THE REDESIGNED 2019 RAV4. IT WOULD ALSO SEEM THAT TOYOTA HAS NOT BEEN INCLINED TO PROVIDE A FIX FOR THE ISSUE, SINCE THIS IS OCCURRING IN TWO MODEL YEARS. TOYOTA NEEDS TO ADDRESS THE ISSUE IN A TIMELY MANNER AND IN MY OPINION IT HAS NOT DONE FOR ITS CUSTOMERS. I ASK THE NHTSA TO INVESTIGATE THIS ISSUE TO PROVIDE REDRESS TO THE OWNERS OF THE RAV4 STARTING WITH THE REDESIGN 2019 MODEL YEAR. YOUTUBE HAS NUMEROUS COMPLAINTS FOR THIS ISSUE. I HAVE CONTACTED TOYOTA SUPPORT BY PHONE AND THEY SAY ARE AWARE OF THE ISSUE I REPORTED BUT HAVE NO TRUE FIX OR WHY IT IS OCCURRING. I PREVIOUSLY OWNED A 2017 RAV4 HYBRID AND THIS ISSUE WAS NOT REFLECTED IN THIS MODEL YEAR. WHEN FILLING AT ABOUT 1/4 TANK I WOULD BE PUMPING ABOUT 12-12.5 GALLONS. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
FUEL GAUGE DOES NOT REFLECT THE TRUE AMOUNT OF FUEL IN THE FUEL TANK. IT SEEMS TO BE SHOWING LESS FUEL FOR EXAMPLE THE RAV4 HYBRID HAS A CAPACITY OF 14.7 GALS OF FUEL. FILLING UP WHEN THE INDICATOR SHOWING ABOUT 18 MILES AND ABOUT 1/4 TANK. RE-FUELING ONLY 9.8 GALLONS WAS PUT INTO THE TANK. THE 2020 RAV4 HYBRID WILL ACHIEVE GOOD GAS MILEAGE AND AT 1/4 TANK SHOULD BE ABOUT 3.7 GAL. IN THIS CASE IT SHOULD HAVE 4.5 GALLONS. I WOULD ASSUME THAT A RESERVE WOULD BE 2 GALLONS WHICH WOULD GIVE ME 60+ MILES UNTIL COMPLETELY EMPTY. NOW IT IS BETTER TO HAVE MORE FUEL INSTEAD OF THE OPPOSITE OF LESS FUEL. BUT DEFINITELY THE 2020 RAV4 HYBRID HAS A FUEL INDICATOR ISSUE. WHICH FROM MY RESEARCH HAS THE SAME ISSUE STARTING FROM THE REDESIGNED 2019 RAV4. IT WOULD ALSO SEEM THAT TOYOTA HAS NOT BEEN INCLINED TO PROVIDE A FIX FOR THE ISSUE, SINCE THIS IS OCCURRING IN TWO MODEL YEARS. TOYOTA NEEDS TO ADDRESS THE ISSUE IN A TIMELY MANNER AND IN MY OPINION IT HAS NOT DONE FOR ITS CUSTOMERS. I ASK THE NHTSA TO INVESTIGATE THIS ISSUE TO PROVIDE REDRESS TO THE OWNERS OF THE RAV4 STARTING WITH THE REDESIGN 2019 MODEL YEAR. YOUTUBE HAS NUMEROUS COMPLAINTS FOR THIS ISSUE. I HAVE CONTACTED TOYOTA SUPPORT BY PHONE AND THEY SAY ARE AWARE OF THE ISSUE I REPORTED BUT HAVE NO TRUE FIX OR WHY IT IS OCCURRING. I PREVIOUSLY OWNED A 2017 RAV4 HYBRID AND THIS ISSUE WAS NOT REFLECTED IN THIS MODEL YEAR. WHEN FILLING AT ABOUT 1/4 TANK I WOULD BE PUMPING ABOUT 12-12.5 GALLONS. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11321561
Recall Date: Apr 19, 2020
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
I AM WRITING THIS LETTER REQUESTING YOUR ASSISTANCE IN RESOLVING A CONTINUING PROBLEM I HAVE EXPERIENCED REGARDING MY RECENTLY PURCHASED 2020 TOYOTA RAV 4. IT SEEMS MY CAR CANNOT STAY IN THE DRIVING LANE, EVEN FOR A SHORT DISTANCE, WITHOUT MY HAVING TO CONSTANTLY ADJUST THE STEERING. I HAVE TAKEN MY CAR FOUR TIMES TO AUTHORIZED TOYOTA REPAIR SHOPS, BUT EACH TIME THEY WERE UNABLE TO CORRECT THIS PROBLEM. IN FACT, I WAS TOLD THAT THERE IS NOTHING WRONG WITH MY CAR, AND THIS IS HOW A TOYOTA RAV PERFORMS. I ALSO HAD A TIRE ALIGNMENT, THINKING THIS WAS THE PROBLEM, BUT TO NO AVAIL. GERMAINE TOYOTA ALLOWED ME TO TEST DRIVE A SIMILAR CAR, AND I NOTED IT STILL NEEDED CONTINUAL ATTENTION, BUT NOT AS MUCH AS MY CAR. I BELIEVE THIS TO BE A DANGEROUS DEFECT IN THE CAR AND MAY LEAD TO MANY UNNECESSARY ACCIDENTS. PLEASE LET ME KNOW IF YOU WILL BE OF ASSISTANCE TO ME AND OTHERS WHO MAY BE IN THE SAME SITUATION. I ANXIOUSLY AWAIT HEARING FROM YOU.
Corrective Action:
I AM WRITING THIS LETTER REQUESTING YOUR ASSISTANCE IN RESOLVING A CONTINUING PROBLEM I HAVE EXPERIENCED REGARDING MY RECENTLY PURCHASED 2020 TOYOTA RAV 4. IT SEEMS MY CAR CANNOT STAY IN THE DRIVING LANE, EVEN FOR A SHORT DISTANCE, WITHOUT MY HAVING TO CONSTANTLY ADJUST THE STEERING. I HAVE TAKEN MY CAR FOUR TIMES TO AUTHORIZED TOYOTA REPAIR SHOPS, BUT EACH TIME THEY WERE UNABLE TO CORRECT THIS PROBLEM. IN FACT, I WAS TOLD THAT THERE IS NOTHING WRONG WITH MY CAR, AND THIS IS HOW A TOYOTA RAV PERFORMS. I ALSO HAD A TIRE ALIGNMENT, THINKING THIS WAS THE PROBLEM, BUT TO NO AVAIL. GERMAINE TOYOTA ALLOWED ME TO TEST DRIVE A SIMILAR CAR, AND I NOTED IT STILL NEEDED CONTINUAL ATTENTION, BUT NOT AS MUCH AS MY CAR. I BELIEVE THIS TO BE A DANGEROUS DEFECT IN THE CAR AND MAY LEAD TO MANY UNNECESSARY ACCIDENTS. PLEASE LET ME KNOW IF YOU WILL BE OF ASSISTANCE TO ME AND OTHERS WHO MAY BE IN THE SAME SITUATION. I ANXIOUSLY AWAIT HEARING FROM YOU.
Additional Notes:
I AM WRITING THIS LETTER REQUESTING YOUR ASSISTANCE IN RESOLVING A CONTINUING PROBLEM I HAVE EXPERIENCED REGARDING MY RECENTLY PURCHASED 2020 TOYOTA RAV 4. IT SEEMS MY CAR CANNOT STAY IN THE DRIVING LANE, EVEN FOR A SHORT DISTANCE, WITHOUT MY HAVING TO CONSTANTLY ADJUST THE STEERING. I HAVE TAKEN MY CAR FOUR TIMES TO AUTHORIZED TOYOTA REPAIR SHOPS, BUT EACH TIME THEY WERE UNABLE TO CORRECT THIS PROBLEM. IN FACT, I WAS TOLD THAT THERE IS NOTHING WRONG WITH MY CAR, AND THIS IS HOW A TOYOTA RAV PERFORMS. I ALSO HAD A TIRE ALIGNMENT, THINKING THIS WAS THE PROBLEM, BUT TO NO AVAIL. GERMAINE TOYOTA ALLOWED ME TO TEST DRIVE A SIMILAR CAR, AND I NOTED IT STILL NEEDED CONTINUAL ATTENTION, BUT NOT AS MUCH AS MY CAR. I BELIEVE THIS TO BE A DANGEROUS DEFECT IN THE CAR AND MAY LEAD TO MANY UNNECESSARY ACCIDENTS. PLEASE LET ME KNOW IF YOU WILL BE OF ASSISTANCE TO ME AND OTHERS WHO MAY BE IN THE SAME SITUATION. I ANXIOUSLY AWAIT HEARING FROM YOU.
Mfg Campaign: 11319807
Recall Date: Mar 31, 2020
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