Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA15, 23LA03
Recall Date: Dec 20, 2023
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB17/20TA17
Recall Date: Nov 25, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA02, 20LA01
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB11 / 20TA11
Recall Date: Jun 24, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB08 / 20TA08
Recall Date: May 20, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: See report
Recall Date: Feb 6, 2020
Consumer Complaints
742 ComplaintsToyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CONTINUATION, LOST WEBSITE.
Corrective Action:
CONTINUATION, LOST WEBSITE.
Additional Notes:
CONTINUATION, LOST WEBSITE.
Mfg Campaign: 11309423
Recall Date: Feb 15, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
GAS TANK DOES NOT FILL ALL THE WAY
Corrective Action:
GAS TANK DOES NOT FILL ALL THE WAY
Additional Notes:
GAS TANK DOES NOT FILL ALL THE WAY
Mfg Campaign: 11309444
Recall Date: Feb 15, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I PURCHASED MY CAR ON 12-21-19 WITH THE EXPLICIT SALES CLAIM THAT THE 2020 RAV4 HYBRID TANK HOLDS 14.5 GALLONS. I WAS PROMISED THAT I COULD DRIVE OVER 550 MILES ON ONE TANK OF GAS. HOWEVER, I HAVE HAD TO REFUEL MY CAR 3 TIMES ALREADY. EACH TIME WHEN MY CAR FUEL TANK EMPTY LIGHT TURNED ON, I COULD ONLY GET BETWEEN 10-10.8 GALLONS UNTIL IT'S 'FULL.' I HAVE BEEN ABLE TO DRIVE ONLY 354-413 MILES ON A 'FULL' TANK OF GAS, A FAR CRY FROM THE 550 MILES PROMISED. I HAVE CONTACTED TWO DEALERSHIPS AND HAVE OPENED UP A CASE NUMBER WITH TOYOTA CORPORATION. THEY DENY EVER HAVING HEARD OF THIS PROBLEM AND DO NOT HAVE A FIX. DOING A QUICK SEARCH ONLINE PULLS UP COUNTLESS SIMILAR COMPLAINTS ABOUT THIS CAR ON CAR FORUMS. I ALSO LEARNED THAT A COUPLE OF CLASS ACTION LAWSUITS HAVE ALSO BEEN RECENTLY FILED.
Corrective Action:
I PURCHASED MY CAR ON 12-21-19 WITH THE EXPLICIT SALES CLAIM THAT THE 2020 RAV4 HYBRID TANK HOLDS 14.5 GALLONS. I WAS PROMISED THAT I COULD DRIVE OVER 550 MILES ON ONE TANK OF GAS. HOWEVER, I HAVE HAD TO REFUEL MY CAR 3 TIMES ALREADY. EACH TIME WHEN MY CAR FUEL TANK EMPTY LIGHT TURNED ON, I COULD ONLY GET BETWEEN 10-10.8 GALLONS UNTIL IT'S 'FULL.' I HAVE BEEN ABLE TO DRIVE ONLY 354-413 MILES ON A 'FULL' TANK OF GAS, A FAR CRY FROM THE 550 MILES PROMISED. I HAVE CONTACTED TWO DEALERSHIPS AND HAVE OPENED UP A CASE NUMBER WITH TOYOTA CORPORATION. THEY DENY EVER HAVING HEARD OF THIS PROBLEM AND DO NOT HAVE A FIX. DOING A QUICK SEARCH ONLINE PULLS UP COUNTLESS SIMILAR COMPLAINTS ABOUT THIS CAR ON CAR FORUMS. I ALSO LEARNED THAT A COUPLE OF CLASS ACTION LAWSUITS HAVE ALSO BEEN RECENTLY FILED.
Additional Notes:
I PURCHASED MY CAR ON 12-21-19 WITH THE EXPLICIT SALES CLAIM THAT THE 2020 RAV4 HYBRID TANK HOLDS 14.5 GALLONS. I WAS PROMISED THAT I COULD DRIVE OVER 550 MILES ON ONE TANK OF GAS. HOWEVER, I HAVE HAD TO REFUEL MY CAR 3 TIMES ALREADY. EACH TIME WHEN MY CAR FUEL TANK EMPTY LIGHT TURNED ON, I COULD ONLY GET BETWEEN 10-10.8 GALLONS UNTIL IT'S 'FULL.' I HAVE BEEN ABLE TO DRIVE ONLY 354-413 MILES ON A 'FULL' TANK OF GAS, A FAR CRY FROM THE 550 MILES PROMISED. I HAVE CONTACTED TWO DEALERSHIPS AND HAVE OPENED UP A CASE NUMBER WITH TOYOTA CORPORATION. THEY DENY EVER HAVING HEARD OF THIS PROBLEM AND DO NOT HAVE A FIX. DOING A QUICK SEARCH ONLINE PULLS UP COUNTLESS SIMILAR COMPLAINTS ABOUT THIS CAR ON CAR FORUMS. I ALSO LEARNED THAT A COUPLE OF CLASS ACTION LAWSUITS HAVE ALSO BEEN RECENTLY FILED.
Mfg Campaign: 11308400
Recall Date: Feb 11, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR STOPPED AT GAS STATION WITH FUEL GAUGE EMPTY. CAR ADVERTISED AS HAVING A 14.5G FUEL TANK AND A RANGE OF 550+ MILES. WHEN TANK IS EMPTY IT WILL ONLY ALLOW 10-10.5 GALLONS OF FUEL BEFORE FULL. HAS EXHIBITED THIS BEHAVIOR ALL 4 TIMES BEING FILLED UP. TOYOTA HAS NOT ADDRESSED THIS SINCE THE REDESIGNED 2019 MODEL YEAR AND CONTINUES TO SELL CARS WITH NO NOTIFICATION TO CUSTOMERS LEAVING THEM TO GUESS HOW MUCH FUEL IS LEFT OR, AT WORSE TRY TO OVERFILL TO CAPACITY.
Corrective Action:
CAR STOPPED AT GAS STATION WITH FUEL GAUGE EMPTY. CAR ADVERTISED AS HAVING A 14.5G FUEL TANK AND A RANGE OF 550+ MILES. WHEN TANK IS EMPTY IT WILL ONLY ALLOW 10-10.5 GALLONS OF FUEL BEFORE FULL. HAS EXHIBITED THIS BEHAVIOR ALL 4 TIMES BEING FILLED UP. TOYOTA HAS NOT ADDRESSED THIS SINCE THE REDESIGNED 2019 MODEL YEAR AND CONTINUES TO SELL CARS WITH NO NOTIFICATION TO CUSTOMERS LEAVING THEM TO GUESS HOW MUCH FUEL IS LEFT OR, AT WORSE TRY TO OVERFILL TO CAPACITY.
Additional Notes:
CAR STOPPED AT GAS STATION WITH FUEL GAUGE EMPTY. CAR ADVERTISED AS HAVING A 14.5G FUEL TANK AND A RANGE OF 550+ MILES. WHEN TANK IS EMPTY IT WILL ONLY ALLOW 10-10.5 GALLONS OF FUEL BEFORE FULL. HAS EXHIBITED THIS BEHAVIOR ALL 4 TIMES BEING FILLED UP. TOYOTA HAS NOT ADDRESSED THIS SINCE THE REDESIGNED 2019 MODEL YEAR AND CONTINUES TO SELL CARS WITH NO NOTIFICATION TO CUSTOMERS LEAVING THEM TO GUESS HOW MUCH FUEL IS LEFT OR, AT WORSE TRY TO OVERFILL TO CAPACITY.
Mfg Campaign: 11308536
Recall Date: Feb 11, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY 2020 TOYOTA RAV4 HYBRID DOES NOT GET THE RANGE NOR FUEL TANK CAPACITY AS ADVERTISED BY TOYOTA. THE FUEL TANK IS SPECIFIED AS 14.7 GALLONS, BUT MAXIMUM THAT I AM ABLE TO PUT IN IS AROUND 12 GALLONS AFTER FUEL TANK IS COMPLETELY EMPTY. BEING ABLE TO PUMP EVEN THIS MUCH FUEL INTO THE TANK IS ONLY POSSIBLE AFTER MANY PUMP RESTARTS. THIS IS A BOTH A SAFETY AND ENVIRONMENTAL HAZARD AS I HAVE TO CIRCUMVENT THE AUTOMATIC PUMP STOP.
Corrective Action:
MY 2020 TOYOTA RAV4 HYBRID DOES NOT GET THE RANGE NOR FUEL TANK CAPACITY AS ADVERTISED BY TOYOTA. THE FUEL TANK IS SPECIFIED AS 14.7 GALLONS, BUT MAXIMUM THAT I AM ABLE TO PUT IN IS AROUND 12 GALLONS AFTER FUEL TANK IS COMPLETELY EMPTY. BEING ABLE TO PUMP EVEN THIS MUCH FUEL INTO THE TANK IS ONLY POSSIBLE AFTER MANY PUMP RESTARTS. THIS IS A BOTH A SAFETY AND ENVIRONMENTAL HAZARD AS I HAVE TO CIRCUMVENT THE AUTOMATIC PUMP STOP.
Additional Notes:
MY 2020 TOYOTA RAV4 HYBRID DOES NOT GET THE RANGE NOR FUEL TANK CAPACITY AS ADVERTISED BY TOYOTA. THE FUEL TANK IS SPECIFIED AS 14.7 GALLONS, BUT MAXIMUM THAT I AM ABLE TO PUT IN IS AROUND 12 GALLONS AFTER FUEL TANK IS COMPLETELY EMPTY. BEING ABLE TO PUMP EVEN THIS MUCH FUEL INTO THE TANK IS ONLY POSSIBLE AFTER MANY PUMP RESTARTS. THIS IS A BOTH A SAFETY AND ENVIRONMENTAL HAZARD AS I HAVE TO CIRCUMVENT THE AUTOMATIC PUMP STOP.
Mfg Campaign: 11307757
Recall Date: Feb 7, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE ACTUAL FUEL TANK CAPACITY OF THE 2019-2020 RAV4 HYBRIDS DO NOT MATCH THE ADVERTISED CAPACITY. THE AVERAGE AMOUNT OF FUEL THAT HAS BEEN ABLE TO ENTER THE TANK WHEN THE GAUGE SHOWS NEARLY EMPTY IS 9-11 GALLONS IF UNSAFE FUELING PRACTICES ARE USED. THE FUEL NOZZLE FROM THE PUMP MUST BE PULLED OUT FROM THE VEHICLE TO PREVENT IT FROM SHUTTING OFF WHILE REFUELING.
Corrective Action:
THE ACTUAL FUEL TANK CAPACITY OF THE 2019-2020 RAV4 HYBRIDS DO NOT MATCH THE ADVERTISED CAPACITY. THE AVERAGE AMOUNT OF FUEL THAT HAS BEEN ABLE TO ENTER THE TANK WHEN THE GAUGE SHOWS NEARLY EMPTY IS 9-11 GALLONS IF UNSAFE FUELING PRACTICES ARE USED. THE FUEL NOZZLE FROM THE PUMP MUST BE PULLED OUT FROM THE VEHICLE TO PREVENT IT FROM SHUTTING OFF WHILE REFUELING.
Additional Notes:
THE ACTUAL FUEL TANK CAPACITY OF THE 2019-2020 RAV4 HYBRIDS DO NOT MATCH THE ADVERTISED CAPACITY. THE AVERAGE AMOUNT OF FUEL THAT HAS BEEN ABLE TO ENTER THE TANK WHEN THE GAUGE SHOWS NEARLY EMPTY IS 9-11 GALLONS IF UNSAFE FUELING PRACTICES ARE USED. THE FUEL NOZZLE FROM THE PUMP MUST BE PULLED OUT FROM THE VEHICLE TO PREVENT IT FROM SHUTTING OFF WHILE REFUELING.
Mfg Campaign: 11307182
Recall Date: Feb 5, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL FILLING SHUTS OFF WHEN AT GAS PUMP. TANK NOT CAPABLE OF FILLING TO TOYOTA SPEC GALLON CAPACITY (14.5). MAXIMUM 10.5 GALLONS. GREATLY REDUCING OVERALL MILEAGE AND POSING SAFETY RISK WHEN MANUALLY TOPPING OFF GAS TANK.
Corrective Action:
FUEL FILLING SHUTS OFF WHEN AT GAS PUMP. TANK NOT CAPABLE OF FILLING TO TOYOTA SPEC GALLON CAPACITY (14.5). MAXIMUM 10.5 GALLONS. GREATLY REDUCING OVERALL MILEAGE AND POSING SAFETY RISK WHEN MANUALLY TOPPING OFF GAS TANK.
Additional Notes:
FUEL FILLING SHUTS OFF WHEN AT GAS PUMP. TANK NOT CAPABLE OF FILLING TO TOYOTA SPEC GALLON CAPACITY (14.5). MAXIMUM 10.5 GALLONS. GREATLY REDUCING OVERALL MILEAGE AND POSING SAFETY RISK WHEN MANUALLY TOPPING OFF GAS TANK.
Mfg Campaign: 11306912
Recall Date: Feb 4, 2020
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2020 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING ABOUT 5 MPH THE BRAKES FAILED. NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT DEPRESSED THE BRAKES 3-4 TIMES AND VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO PARKED VEHICLE. PRIOR TO THE CRASH A WITNESS SAID THE BRAKES MADE AN ABNORMAL NOISE. THE DAUGHTER ALSO HEARD A NOISE. A POLICE REPORT WAS FILED. THE VEHICLE DID CRASH INTO THE VEHICLE IN FRONT OF HER. THE AIR BAGS DID NOT DEPLOY. THE CRASH OCCURRED FEB 3, 2020. THE APPROXIMATE FAILURE MILEAGE WAS 1300. *DT*JB *BF*JB
Corrective Action:
TL* THE CONTACT OWNS A 2020 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING ABOUT 5 MPH THE BRAKES FAILED. NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT DEPRESSED THE BRAKES 3-4 TIMES AND VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO PARKED VEHICLE. PRIOR TO THE CRASH A WITNESS SAID THE BRAKES MADE AN ABNORMAL NOISE. THE DAUGHTER ALSO HEARD A NOISE. A POLICE REPORT WAS FILED. THE VEHICLE DID CRASH INTO THE VEHICLE IN FRONT OF HER. THE AIR BAGS DID NOT DEPLOY. THE CRASH OCCURRED FEB 3, 2020. THE APPROXIMATE FAILURE MILEAGE WAS 1300. *DT*JB *BF*JB
Additional Notes:
TL* THE CONTACT OWNS A 2020 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING ABOUT 5 MPH THE BRAKES FAILED. NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT DEPRESSED THE BRAKES 3-4 TIMES AND VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO PARKED VEHICLE. PRIOR TO THE CRASH A WITNESS SAID THE BRAKES MADE AN ABNORMAL NOISE. THE DAUGHTER ALSO HEARD A NOISE. A POLICE REPORT WAS FILED. THE VEHICLE DID CRASH INTO THE VEHICLE IN FRONT OF HER. THE AIR BAGS DID NOT DEPLOY. THE CRASH OCCURRED FEB 3, 2020. THE APPROXIMATE FAILURE MILEAGE WAS 1300. *DT*JB *BF*JB
Mfg Campaign: 11306715
Recall Date: Feb 3, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
OUR 2020 TOYOTA RAV4 HYBRID XSE HAS A FAULTY FUEL TANK. TOYOTA ADVERTISED THAT THE TANK IS 14.5 GALLONS. WE ARE ONLY ABLE TO FILL ABOUT 10 GALLONS.
Corrective Action:
OUR 2020 TOYOTA RAV4 HYBRID XSE HAS A FAULTY FUEL TANK. TOYOTA ADVERTISED THAT THE TANK IS 14.5 GALLONS. WE ARE ONLY ABLE TO FILL ABOUT 10 GALLONS.
Additional Notes:
OUR 2020 TOYOTA RAV4 HYBRID XSE HAS A FAULTY FUEL TANK. TOYOTA ADVERTISED THAT THE TANK IS 14.5 GALLONS. WE ARE ONLY ABLE TO FILL ABOUT 10 GALLONS.
Mfg Campaign: 11306892
Recall Date: Feb 3, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN THE LOW FUEL LIGHT COMES ON (IN THE MANUAL INDICATES THERE'S ABOUT 2.2 GALLONS LEFT IN THE TANK), I CAN PUMP ABOUT 9 GALLONS OF FUEL INTO THE TANK TO THE FIRST CLICK-OFF FROM THE GAS PUMP. SO, FOR A 14.5-GALLON TANK WITH A *2.2-GALLON RESERVE I SHOULD BE ABLE TO PUT ABOUT 12 GALLONS IN WHEN I FUEL UP, NOT 9 GALLONS. THE FUEL GAUGE WILL NOT SHOW FULL WHEN FUELING AND THE PUMP FIRST CUTS OFF, IT'S BETWEEN 3/4 AND FULL. THE DTE (DISTANCE TO EMPTY) WILL SHOW ABOUT 410 MILES AT THIS POINT. IT IS NOT POSSIBLE TO FILL THE TANK TO IT'S STATED CAPACITY. THIS HAS BEEN CONFIRMED BY A TECHNICIAN AT THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. TOYOTA INDICATED TO THE TECHNICIAN THAT THERE IS NO FIX. TOYOTA IS CONTINUING TO SELL THE RAV4 HYBRIDS WITH DEFECTIVE GAS TANKS.
Corrective Action:
WHEN THE LOW FUEL LIGHT COMES ON (IN THE MANUAL INDICATES THERE'S ABOUT 2.2 GALLONS LEFT IN THE TANK), I CAN PUMP ABOUT 9 GALLONS OF FUEL INTO THE TANK TO THE FIRST CLICK-OFF FROM THE GAS PUMP. SO, FOR A 14.5-GALLON TANK WITH A *2.2-GALLON RESERVE I SHOULD BE ABLE TO PUT ABOUT 12 GALLONS IN WHEN I FUEL UP, NOT 9 GALLONS. THE FUEL GAUGE WILL NOT SHOW FULL WHEN FUELING AND THE PUMP FIRST CUTS OFF, IT'S BETWEEN 3/4 AND FULL. THE DTE (DISTANCE TO EMPTY) WILL SHOW ABOUT 410 MILES AT THIS POINT. IT IS NOT POSSIBLE TO FILL THE TANK TO IT'S STATED CAPACITY. THIS HAS BEEN CONFIRMED BY A TECHNICIAN AT THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. TOYOTA INDICATED TO THE TECHNICIAN THAT THERE IS NO FIX. TOYOTA IS CONTINUING TO SELL THE RAV4 HYBRIDS WITH DEFECTIVE GAS TANKS.
Additional Notes:
WHEN THE LOW FUEL LIGHT COMES ON (IN THE MANUAL INDICATES THERE'S ABOUT 2.2 GALLONS LEFT IN THE TANK), I CAN PUMP ABOUT 9 GALLONS OF FUEL INTO THE TANK TO THE FIRST CLICK-OFF FROM THE GAS PUMP. SO, FOR A 14.5-GALLON TANK WITH A *2.2-GALLON RESERVE I SHOULD BE ABLE TO PUT ABOUT 12 GALLONS IN WHEN I FUEL UP, NOT 9 GALLONS. THE FUEL GAUGE WILL NOT SHOW FULL WHEN FUELING AND THE PUMP FIRST CUTS OFF, IT'S BETWEEN 3/4 AND FULL. THE DTE (DISTANCE TO EMPTY) WILL SHOW ABOUT 410 MILES AT THIS POINT. IT IS NOT POSSIBLE TO FILL THE TANK TO IT'S STATED CAPACITY. THIS HAS BEEN CONFIRMED BY A TECHNICIAN AT THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. TOYOTA INDICATED TO THE TECHNICIAN THAT THERE IS NO FIX. TOYOTA IS CONTINUING TO SELL THE RAV4 HYBRIDS WITH DEFECTIVE GAS TANKS.
Mfg Campaign: 11306432
Recall Date: Feb 1, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TOYOTA ADVERTISED AND SOLD THE CAR WITH 14.5 GALLON TANK, BUT I CANNOT FILL MORE THAN 10 GALLONS BEFORE THE PUMP SHUTS OFF AUTOMATICALLY, AND I DO NOT GET THE RANGE THAT IS ADVERTISED.
Corrective Action:
TOYOTA ADVERTISED AND SOLD THE CAR WITH 14.5 GALLON TANK, BUT I CANNOT FILL MORE THAN 10 GALLONS BEFORE THE PUMP SHUTS OFF AUTOMATICALLY, AND I DO NOT GET THE RANGE THAT IS ADVERTISED.
Additional Notes:
TOYOTA ADVERTISED AND SOLD THE CAR WITH 14.5 GALLON TANK, BUT I CANNOT FILL MORE THAN 10 GALLONS BEFORE THE PUMP SHUTS OFF AUTOMATICALLY, AND I DO NOT GET THE RANGE THAT IS ADVERTISED.
Mfg Campaign: 11306380
Recall Date: Jan 31, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE GAS TANK OF MY 2020 RAV4 HYBRID IS NOT FILLING PROPERLY. THE TANK IS SUPPOSED TO BE 14.5 GALLONS. MY FUEL GAUGE WILL READ JUST ABOVE EMPTY AND MY DISPLAY SAYS THAT I HAVE 29 MILES TO EMPTY. WHEN I GO TO FILL-UP MY TANK, THOUGH, IT CUTS OFF AFTER ROUGHLY 8.6 - 9 GALLONS. IF IT WAS TRULY ALMOST EMPTY, THIS IS WAY SHORT OF THE AMOUNT OF GAS THAT IT WILL TAKE TO FILL-UP MY TANK. WHEN I TURN THE CAR BACK ON, MY GAS GAUGE READS BETWEEN 3/4 AND FULL. BETWEEN FILL-UPS, I CAN ONLY DRIVE ABOUT 380 MILES. TOYOTA ADVERTISES ABOUT 580 MILES BETWEEN FILL-UPS. THIS HAS HAPPENED EVERY TIME I FILL-UP AND AT DIFFERENT GAS STATIONS.
Corrective Action:
THE GAS TANK OF MY 2020 RAV4 HYBRID IS NOT FILLING PROPERLY. THE TANK IS SUPPOSED TO BE 14.5 GALLONS. MY FUEL GAUGE WILL READ JUST ABOVE EMPTY AND MY DISPLAY SAYS THAT I HAVE 29 MILES TO EMPTY. WHEN I GO TO FILL-UP MY TANK, THOUGH, IT CUTS OFF AFTER ROUGHLY 8.6 - 9 GALLONS. IF IT WAS TRULY ALMOST EMPTY, THIS IS WAY SHORT OF THE AMOUNT OF GAS THAT IT WILL TAKE TO FILL-UP MY TANK. WHEN I TURN THE CAR BACK ON, MY GAS GAUGE READS BETWEEN 3/4 AND FULL. BETWEEN FILL-UPS, I CAN ONLY DRIVE ABOUT 380 MILES. TOYOTA ADVERTISES ABOUT 580 MILES BETWEEN FILL-UPS. THIS HAS HAPPENED EVERY TIME I FILL-UP AND AT DIFFERENT GAS STATIONS.
Additional Notes:
THE GAS TANK OF MY 2020 RAV4 HYBRID IS NOT FILLING PROPERLY. THE TANK IS SUPPOSED TO BE 14.5 GALLONS. MY FUEL GAUGE WILL READ JUST ABOVE EMPTY AND MY DISPLAY SAYS THAT I HAVE 29 MILES TO EMPTY. WHEN I GO TO FILL-UP MY TANK, THOUGH, IT CUTS OFF AFTER ROUGHLY 8.6 - 9 GALLONS. IF IT WAS TRULY ALMOST EMPTY, THIS IS WAY SHORT OF THE AMOUNT OF GAS THAT IT WILL TAKE TO FILL-UP MY TANK. WHEN I TURN THE CAR BACK ON, MY GAS GAUGE READS BETWEEN 3/4 AND FULL. BETWEEN FILL-UPS, I CAN ONLY DRIVE ABOUT 380 MILES. TOYOTA ADVERTISES ABOUT 580 MILES BETWEEN FILL-UPS. THIS HAS HAPPENED EVERY TIME I FILL-UP AND AT DIFFERENT GAS STATIONS.
Mfg Campaign: 11302911
Recall Date: Jan 29, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE GAS TANK WILL NOT COMPLETELY FILL AT THE GAS STATION. WHEN THE GAS LIGHT COMES ON AND SHOWS THAT IT IS EMPTY, I WILL GO TO THE GAS STATION AND IT WILL ONLY ALLOW ME TO FILL UP ABOUT 9-10GALLONS OF GAS. THE GAS TANK IS LISTED AS BEING 14.5GALLONS. THEREFORE, THE REPORTED GAS MILEAGE THAT WAS EXPECTING TO GET FROM THIS CAR IS EXTREMELY UNDER RATED AND INCORRECT. I CAN SLIGHTLY SQUEEZE THE GAS HANDLE AND PUT MORE FUEL IN THE TANK BUT I RUN THE RISK OF POTENTIALLY OVERFILLING AND SPILLING FUEL ON THE GROUND. THIS IS EXTREMELY FRUSTRATING.
Corrective Action:
THE GAS TANK WILL NOT COMPLETELY FILL AT THE GAS STATION. WHEN THE GAS LIGHT COMES ON AND SHOWS THAT IT IS EMPTY, I WILL GO TO THE GAS STATION AND IT WILL ONLY ALLOW ME TO FILL UP ABOUT 9-10GALLONS OF GAS. THE GAS TANK IS LISTED AS BEING 14.5GALLONS. THEREFORE, THE REPORTED GAS MILEAGE THAT WAS EXPECTING TO GET FROM THIS CAR IS EXTREMELY UNDER RATED AND INCORRECT. I CAN SLIGHTLY SQUEEZE THE GAS HANDLE AND PUT MORE FUEL IN THE TANK BUT I RUN THE RISK OF POTENTIALLY OVERFILLING AND SPILLING FUEL ON THE GROUND. THIS IS EXTREMELY FRUSTRATING.
Additional Notes:
THE GAS TANK WILL NOT COMPLETELY FILL AT THE GAS STATION. WHEN THE GAS LIGHT COMES ON AND SHOWS THAT IT IS EMPTY, I WILL GO TO THE GAS STATION AND IT WILL ONLY ALLOW ME TO FILL UP ABOUT 9-10GALLONS OF GAS. THE GAS TANK IS LISTED AS BEING 14.5GALLONS. THEREFORE, THE REPORTED GAS MILEAGE THAT WAS EXPECTING TO GET FROM THIS CAR IS EXTREMELY UNDER RATED AND INCORRECT. I CAN SLIGHTLY SQUEEZE THE GAS HANDLE AND PUT MORE FUEL IN THE TANK BUT I RUN THE RISK OF POTENTIALLY OVERFILLING AND SPILLING FUEL ON THE GROUND. THIS IS EXTREMELY FRUSTRATING.
Mfg Campaign: 11302474
Recall Date: Jan 28, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE FUEL TANK WILL ONLY ACCEPT LESS THAN 10 GALLONS OF FUEL. THE STATED CAPACITY OF THE FUEL TANK BY TOYOTA IS 14.5 GALLONS. THIS DEFECT CAUSES AT LEAST TWO PROBLEMS: THE MARKETED RANGE OF THE VEHICLE IS MARKEDLY DIMINISHED, AND THE FUEL GAUGE GIVES FALSE, MISLEADING INFORMATION TO THE POINT YOU NEVER KNOW HOW MUCH FUEL IS LEFT. THESE ARE SAFETY ISSUES BECAUSE YOU DO NOT KNOW FOR SURE WHEN AND WHERE YOU WILL RUN OUT OF FUEL.
Corrective Action:
THE FUEL TANK WILL ONLY ACCEPT LESS THAN 10 GALLONS OF FUEL. THE STATED CAPACITY OF THE FUEL TANK BY TOYOTA IS 14.5 GALLONS. THIS DEFECT CAUSES AT LEAST TWO PROBLEMS: THE MARKETED RANGE OF THE VEHICLE IS MARKEDLY DIMINISHED, AND THE FUEL GAUGE GIVES FALSE, MISLEADING INFORMATION TO THE POINT YOU NEVER KNOW HOW MUCH FUEL IS LEFT. THESE ARE SAFETY ISSUES BECAUSE YOU DO NOT KNOW FOR SURE WHEN AND WHERE YOU WILL RUN OUT OF FUEL.
Additional Notes:
THE FUEL TANK WILL ONLY ACCEPT LESS THAN 10 GALLONS OF FUEL. THE STATED CAPACITY OF THE FUEL TANK BY TOYOTA IS 14.5 GALLONS. THIS DEFECT CAUSES AT LEAST TWO PROBLEMS: THE MARKETED RANGE OF THE VEHICLE IS MARKEDLY DIMINISHED, AND THE FUEL GAUGE GIVES FALSE, MISLEADING INFORMATION TO THE POINT YOU NEVER KNOW HOW MUCH FUEL IS LEFT. THESE ARE SAFETY ISSUES BECAUSE YOU DO NOT KNOW FOR SURE WHEN AND WHERE YOU WILL RUN OUT OF FUEL.
Mfg Campaign: 11302202
Recall Date: Jan 27, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TOYOTA ADVERTISES CAR WITH 14.5 GALLONS OF GAS WITH 590 MPG RANGE AND FUEL TOPS OFF AT 10 GALLONS ONLY.
Corrective Action:
TOYOTA ADVERTISES CAR WITH 14.5 GALLONS OF GAS WITH 590 MPG RANGE AND FUEL TOPS OFF AT 10 GALLONS ONLY.
Additional Notes:
TOYOTA ADVERTISES CAR WITH 14.5 GALLONS OF GAS WITH 590 MPG RANGE AND FUEL TOPS OFF AT 10 GALLONS ONLY.
Mfg Campaign: 11301745
Recall Date: Jan 24, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL GAUGE DOES NOT PROPERLY REGISTER CORRECT FUEL AMOUNT IN VEHICLE. IT IS SHOWING EMPTY WITH ABOUT 4.5 GALLONS LEFT IN FUEL TANK. DEALERSHIP REFUSES TO ADMIT THERE IS AN ISSUE AND TRIES TO BLAME IT ON ETHANOL FUEL ADDITIVES....
Corrective Action:
FUEL GAUGE DOES NOT PROPERLY REGISTER CORRECT FUEL AMOUNT IN VEHICLE. IT IS SHOWING EMPTY WITH ABOUT 4.5 GALLONS LEFT IN FUEL TANK. DEALERSHIP REFUSES TO ADMIT THERE IS AN ISSUE AND TRIES TO BLAME IT ON ETHANOL FUEL ADDITIVES....
Additional Notes:
FUEL GAUGE DOES NOT PROPERLY REGISTER CORRECT FUEL AMOUNT IN VEHICLE. IT IS SHOWING EMPTY WITH ABOUT 4.5 GALLONS LEFT IN FUEL TANK. DEALERSHIP REFUSES TO ADMIT THERE IS AN ISSUE AND TRIES TO BLAME IT ON ETHANOL FUEL ADDITIVES....
Mfg Campaign: 11300607
Recall Date: Jan 20, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WAS TOLD MY TOYOTA RAV4 HYBRID HAS A 14.5 GALLON GAS TANK. EVEN WHEN FILLING UP WHEN THE GAS LIGHT TURNS ON, I AM BARELY ABLE TO FILL 10 - 11 GALLONS. UPON FILL-UP, THE SYSTEMS SHOW 520 MILES (EXAMPLE) TO EMPTY BUT WITHIN 20 MILES OF DRIVING THE BALANCES RUNS DOWN TO UNDER 450.
Corrective Action:
I WAS TOLD MY TOYOTA RAV4 HYBRID HAS A 14.5 GALLON GAS TANK. EVEN WHEN FILLING UP WHEN THE GAS LIGHT TURNS ON, I AM BARELY ABLE TO FILL 10 - 11 GALLONS. UPON FILL-UP, THE SYSTEMS SHOW 520 MILES (EXAMPLE) TO EMPTY BUT WITHIN 20 MILES OF DRIVING THE BALANCES RUNS DOWN TO UNDER 450.
Additional Notes:
I WAS TOLD MY TOYOTA RAV4 HYBRID HAS A 14.5 GALLON GAS TANK. EVEN WHEN FILLING UP WHEN THE GAS LIGHT TURNS ON, I AM BARELY ABLE TO FILL 10 - 11 GALLONS. UPON FILL-UP, THE SYSTEMS SHOW 520 MILES (EXAMPLE) TO EMPTY BUT WITHIN 20 MILES OF DRIVING THE BALANCES RUNS DOWN TO UNDER 450.
Mfg Campaign: 11299574
Recall Date: Jan 15, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE VEHICLE'S FUEL TANK CAPACITY IS 14.5 GALLONS. WHEN THE FUEL GAUGE ON THE DASH SHOWS 1/8 OF A TANK, I CAN ONLY ADD 9-10 GALLONS OF FUEL BEFORE THE FUEL PUMP CLICKS OFF. AT A FUEL TANK LEVEL OF 1/8, I SHOULD BE ABLE TO PUT 12-13 GALLONS OF FUEL IN THE TANK. THERE IS NOT A SAFETY ISSUE HERE, BUT I'M NOT ABLE TO GET THE DRIVING RANGE ON A TANK OF FUEL THAT I WAS EXPECTING WHEN I PURCHASED THE VEHICLE. I SHOULD BE GETTING A RANGE IN EXCESS OF 500 MILES PER FILL UP, BUT I'M ONLY GETTING AROUND 400.
Corrective Action:
THE VEHICLE'S FUEL TANK CAPACITY IS 14.5 GALLONS. WHEN THE FUEL GAUGE ON THE DASH SHOWS 1/8 OF A TANK, I CAN ONLY ADD 9-10 GALLONS OF FUEL BEFORE THE FUEL PUMP CLICKS OFF. AT A FUEL TANK LEVEL OF 1/8, I SHOULD BE ABLE TO PUT 12-13 GALLONS OF FUEL IN THE TANK. THERE IS NOT A SAFETY ISSUE HERE, BUT I'M NOT ABLE TO GET THE DRIVING RANGE ON A TANK OF FUEL THAT I WAS EXPECTING WHEN I PURCHASED THE VEHICLE. I SHOULD BE GETTING A RANGE IN EXCESS OF 500 MILES PER FILL UP, BUT I'M ONLY GETTING AROUND 400.
Additional Notes:
THE VEHICLE'S FUEL TANK CAPACITY IS 14.5 GALLONS. WHEN THE FUEL GAUGE ON THE DASH SHOWS 1/8 OF A TANK, I CAN ONLY ADD 9-10 GALLONS OF FUEL BEFORE THE FUEL PUMP CLICKS OFF. AT A FUEL TANK LEVEL OF 1/8, I SHOULD BE ABLE TO PUT 12-13 GALLONS OF FUEL IN THE TANK. THERE IS NOT A SAFETY ISSUE HERE, BUT I'M NOT ABLE TO GET THE DRIVING RANGE ON A TANK OF FUEL THAT I WAS EXPECTING WHEN I PURCHASED THE VEHICLE. I SHOULD BE GETTING A RANGE IN EXCESS OF 500 MILES PER FILL UP, BUT I'M ONLY GETTING AROUND 400.
Mfg Campaign: 11299594
Recall Date: Jan 15, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2020 RAV4 XLE HYBRID. FUEL GAUGE SHOWS EMPTY WHEN ONLY APPROXIMATELY 10 GALLONS OF THE 14.5 GALLON TANK HAVE BEEN USED. THIS LEADS TO GETTING FAR LESS RANGE FROM A TANK OF GAS THAN THE VEHICLE SHOULD OR IS ADVERTISED TO GET. WHEN YOU FILL THE TANK THE COMPUTER FIRST ESTIMATES OVER 500 MILE RANGE BUT THEN QUICKLY DROPS AND ACTUAL RANGE YOU GET IS MORE THAN 100 MILES LESS DUE TO THE FUEL TANK PROBLEM.
Corrective Action:
2020 RAV4 XLE HYBRID. FUEL GAUGE SHOWS EMPTY WHEN ONLY APPROXIMATELY 10 GALLONS OF THE 14.5 GALLON TANK HAVE BEEN USED. THIS LEADS TO GETTING FAR LESS RANGE FROM A TANK OF GAS THAN THE VEHICLE SHOULD OR IS ADVERTISED TO GET. WHEN YOU FILL THE TANK THE COMPUTER FIRST ESTIMATES OVER 500 MILE RANGE BUT THEN QUICKLY DROPS AND ACTUAL RANGE YOU GET IS MORE THAN 100 MILES LESS DUE TO THE FUEL TANK PROBLEM.
Additional Notes:
2020 RAV4 XLE HYBRID. FUEL GAUGE SHOWS EMPTY WHEN ONLY APPROXIMATELY 10 GALLONS OF THE 14.5 GALLON TANK HAVE BEEN USED. THIS LEADS TO GETTING FAR LESS RANGE FROM A TANK OF GAS THAN THE VEHICLE SHOULD OR IS ADVERTISED TO GET. WHEN YOU FILL THE TANK THE COMPUTER FIRST ESTIMATES OVER 500 MILE RANGE BUT THEN QUICKLY DROPS AND ACTUAL RANGE YOU GET IS MORE THAN 100 MILES LESS DUE TO THE FUEL TANK PROBLEM.
Mfg Campaign: 11298061
Recall Date: Jan 9, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE INDICATES FUEL EMPTY (GAS GAUGE AND WARNINGS) AFTER APPROX 350 MILES. FUEL TANK SUPPOSED TO BE 14.5 GAL., BUT TANK ONLY ACCEPTS 9-10 GALLONS FUEL BEFORE SHUTOFF. 1 FULL TANK FROM DEALER PLUS 1 FILL-UP WITH SAME RESULT. VEHICLE ALSO ONLY AVERAGING 36 MPG AFTER 2 TANKS MOSTLY HIGHWAY & NOW INTO 1 TANK MIXED CITY/HIGHWAY (TOYOTA INDICATES 38 HIGHWAY/40 CITY). EITHER FUEL TANK IS DEFECTIVE/CAPACITY IS INACCURATE, GAUGES/COMPUTER/WARNINGS ARE DEFECTIVE, OR BOTH?
Corrective Action:
VEHICLE INDICATES FUEL EMPTY (GAS GAUGE AND WARNINGS) AFTER APPROX 350 MILES. FUEL TANK SUPPOSED TO BE 14.5 GAL., BUT TANK ONLY ACCEPTS 9-10 GALLONS FUEL BEFORE SHUTOFF. 1 FULL TANK FROM DEALER PLUS 1 FILL-UP WITH SAME RESULT. VEHICLE ALSO ONLY AVERAGING 36 MPG AFTER 2 TANKS MOSTLY HIGHWAY & NOW INTO 1 TANK MIXED CITY/HIGHWAY (TOYOTA INDICATES 38 HIGHWAY/40 CITY). EITHER FUEL TANK IS DEFECTIVE/CAPACITY IS INACCURATE, GAUGES/COMPUTER/WARNINGS ARE DEFECTIVE, OR BOTH?
Additional Notes:
VEHICLE INDICATES FUEL EMPTY (GAS GAUGE AND WARNINGS) AFTER APPROX 350 MILES. FUEL TANK SUPPOSED TO BE 14.5 GAL., BUT TANK ONLY ACCEPTS 9-10 GALLONS FUEL BEFORE SHUTOFF. 1 FULL TANK FROM DEALER PLUS 1 FILL-UP WITH SAME RESULT. VEHICLE ALSO ONLY AVERAGING 36 MPG AFTER 2 TANKS MOSTLY HIGHWAY & NOW INTO 1 TANK MIXED CITY/HIGHWAY (TOYOTA INDICATES 38 HIGHWAY/40 CITY). EITHER FUEL TANK IS DEFECTIVE/CAPACITY IS INACCURATE, GAUGES/COMPUTER/WARNINGS ARE DEFECTIVE, OR BOTH?
Mfg Campaign: 11292178
Recall Date: Dec 30, 2019
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