Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 RAV4 and 2025 Lexus NX vehicles. Some of the bolts that secure the front brake caliper and the wheel hub bearing may be loose, which can result in a damaged caliper brake hose or possible wheel detachment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24TA14, 24LA08
Recall Date: Dec 5, 2024
Consumer Complaints
144 ComplaintsToyota Motor Corporation
Defect Description:
TIRES
Potential Consequences:
225/60/18
Corrective Action:
225/60/18
Additional Notes:
225/60/18
Mfg Campaign: 11612098
Recall Date: Sep 2, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I just purchased a 2024 Toyota RAV4 SE Hybrid in March 2024 at Summit Toyota in Akron, Ohio. On [XXX], the A/C was not blowing cold air and was making loud noise when turned on. I made an appointment for the car to get checked. Our RAV4 has approximately 3200 miles and is used by my wife sparingly around town. Summit Toyota called me on 8-19-24 and said there was damage to the compressor from “possibly” a rock. They said it would not be covered under the warranty. The total cost is around $1.250.00. We currently have a 2020 Highlander and many other Toyotas before our current ones. We decided to purchase this RAV4 because we wanted the reliability of a Toyota. After today’s assessment from Summit Toyota that this was “possibly” caused from a rock then there must be a design flaw in the grate opening size. This is a safety concern if rocks/road debris can damage components of the vehicle this easily. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I just purchased a 2024 Toyota RAV4 SE Hybrid in March 2024 at Summit Toyota in Akron, Ohio. On [XXX], the A/C was not blowing cold air and was making loud noise when turned on. I made an appointment for the car to get checked. Our RAV4 has approximately 3200 miles and is used by my wife sparingly around town. Summit Toyota called me on 8-19-24 and said there was damage to the compressor from “possibly” a rock. They said it would not be covered under the warranty. The total cost is around $1.250.00. We currently have a 2020 Highlander and many other Toyotas before our current ones. We decided to purchase this RAV4 because we wanted the reliability of a Toyota. After today’s assessment from Summit Toyota that this was “possibly” caused from a rock then there must be a design flaw in the grate opening size. This is a safety concern if rocks/road debris can damage components of the vehicle this easily. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I just purchased a 2024 Toyota RAV4 SE Hybrid in March 2024 at Summit Toyota in Akron, Ohio. On [XXX], the A/C was not blowing cold air and was making loud noise when turned on. I made an appointment for the car to get checked. Our RAV4 has approximately 3200 miles and is used by my wife sparingly around town. Summit Toyota called me on 8-19-24 and said there was damage to the compressor from “possibly” a rock. They said it would not be covered under the warranty. The total cost is around $1.250.00. We currently have a 2020 Highlander and many other Toyotas before our current ones. We decided to purchase this RAV4 because we wanted the reliability of a Toyota. After today’s assessment from Summit Toyota that this was “possibly” caused from a rock then there must be a design flaw in the grate opening size. This is a safety concern if rocks/road debris can damage components of the vehicle this easily. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11609584
Recall Date: Aug 20, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am unable to use any GPS system when connected to the Multimedia function via Apple CarPlay. The location of the car on the maps is inaccurate. I could be a few feet to a few miles off. I called Toyota Brand Engagement to report this. Initially I asked if they could give me a complimentary subscription to their "Direct Connect" as suggested by the Toyota Service center at my Dealership. Ihad hopes that this might improve the location services. This was denied. I have taken it to the dealership 3 times in an effort to resolve this. I was told that they have seen this a few times and have replaced the radios in some cars previously with some success. At the last service visit Toyota was contacted by the service center and they were told to NOT replace any more radios and Case #240705001763 was initiated by the Toyota Brand Engagement center concerning MY car. No fix has been supplied yet nor have I received any communication about this. On Friday August 9, I spoke to "resolution specialist" who said she would escalate this as a safety issue. I have not received any communication since (except the post call survey). This is a safety concern as it renders all GPS wayfinding apps inaccurate( Waze, Google maps, Apple maps. This is a huge problem if you are relying on these. I paid almost $50,000 for this car and I expect the GPS to work
Corrective Action:
I am unable to use any GPS system when connected to the Multimedia function via Apple CarPlay. The location of the car on the maps is inaccurate. I could be a few feet to a few miles off. I called Toyota Brand Engagement to report this. Initially I asked if they could give me a complimentary subscription to their "Direct Connect" as suggested by the Toyota Service center at my Dealership. Ihad hopes that this might improve the location services. This was denied. I have taken it to the dealership 3 times in an effort to resolve this. I was told that they have seen this a few times and have replaced the radios in some cars previously with some success. At the last service visit Toyota was contacted by the service center and they were told to NOT replace any more radios and Case #240705001763 was initiated by the Toyota Brand Engagement center concerning MY car. No fix has been supplied yet nor have I received any communication about this. On Friday August 9, I spoke to "resolution specialist" who said she would escalate this as a safety issue. I have not received any communication since (except the post call survey). This is a safety concern as it renders all GPS wayfinding apps inaccurate( Waze, Google maps, Apple maps. This is a huge problem if you are relying on these. I paid almost $50,000 for this car and I expect the GPS to work
Additional Notes:
I am unable to use any GPS system when connected to the Multimedia function via Apple CarPlay. The location of the car on the maps is inaccurate. I could be a few feet to a few miles off. I called Toyota Brand Engagement to report this. Initially I asked if they could give me a complimentary subscription to their "Direct Connect" as suggested by the Toyota Service center at my Dealership. Ihad hopes that this might improve the location services. This was denied. I have taken it to the dealership 3 times in an effort to resolve this. I was told that they have seen this a few times and have replaced the radios in some cars previously with some success. At the last service visit Toyota was contacted by the service center and they were told to NOT replace any more radios and Case #240705001763 was initiated by the Toyota Brand Engagement center concerning MY car. No fix has been supplied yet nor have I received any communication about this. On Friday August 9, I spoke to "resolution specialist" who said she would escalate this as a safety issue. I have not received any communication since (except the post call survey). This is a safety concern as it renders all GPS wayfinding apps inaccurate( Waze, Google maps, Apple maps. This is a huge problem if you are relying on these. I paid almost $50,000 for this car and I expect the GPS to work
Mfg Campaign: 11608491
Recall Date: Aug 14, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased the car 1/31/24 the very next day I experienced a rough idle and the car revving up its own. Toyota was unable to duplicate the problem. In May, I experienced a small leak by driver side pillar A. I was told the vehicle was fixed. In June, I had a leak in the same pillar as well but additional areas were showing a leak. I was told the first leak was from the sunroof. The 2nd leak I was told it was the windshield. The windshield was replaced in July. In August, I am now experiencing a leak again in the same places. Toyota is deeming the care safe and drivable regardless of the fact that the car is still leaking The dealership suggest I trade in the vehicle. Aside from the leak, I’ve dealt with steering/alignment issues which have been looked at twice.
Corrective Action:
I purchased the car 1/31/24 the very next day I experienced a rough idle and the car revving up its own. Toyota was unable to duplicate the problem. In May, I experienced a small leak by driver side pillar A. I was told the vehicle was fixed. In June, I had a leak in the same pillar as well but additional areas were showing a leak. I was told the first leak was from the sunroof. The 2nd leak I was told it was the windshield. The windshield was replaced in July. In August, I am now experiencing a leak again in the same places. Toyota is deeming the care safe and drivable regardless of the fact that the car is still leaking The dealership suggest I trade in the vehicle. Aside from the leak, I’ve dealt with steering/alignment issues which have been looked at twice.
Additional Notes:
I purchased the car 1/31/24 the very next day I experienced a rough idle and the car revving up its own. Toyota was unable to duplicate the problem. In May, I experienced a small leak by driver side pillar A. I was told the vehicle was fixed. In June, I had a leak in the same pillar as well but additional areas were showing a leak. I was told the first leak was from the sunroof. The 2nd leak I was told it was the windshield. The windshield was replaced in July. In August, I am now experiencing a leak again in the same places. Toyota is deeming the care safe and drivable regardless of the fact that the car is still leaking The dealership suggest I trade in the vehicle. Aside from the leak, I’ve dealt with steering/alignment issues which have been looked at twice.
Mfg Campaign: 11607432
Recall Date: Aug 9, 2024
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
This was a rental car. The center rear seat harness is locked so it cannot be used. Pulling lightly, or with any degree of resistance, will not allow the shoulder strap to be loosed so it can be used. As a result a passenger cannot be seated in the center of the rear bench seat. Also, the cover assembly for the rear cargo area was installed incorrectly so it cannot be pulled out and secured to the slots. It appears this was a dealership prep mistake.
Corrective Action:
This was a rental car. The center rear seat harness is locked so it cannot be used. Pulling lightly, or with any degree of resistance, will not allow the shoulder strap to be loosed so it can be used. As a result a passenger cannot be seated in the center of the rear bench seat. Also, the cover assembly for the rear cargo area was installed incorrectly so it cannot be pulled out and secured to the slots. It appears this was a dealership prep mistake.
Additional Notes:
This was a rental car. The center rear seat harness is locked so it cannot be used. Pulling lightly, or with any degree of resistance, will not allow the shoulder strap to be loosed so it can be used. As a result a passenger cannot be seated in the center of the rear bench seat. Also, the cover assembly for the rear cargo area was installed incorrectly so it cannot be pulled out and secured to the slots. It appears this was a dealership prep mistake.
Mfg Campaign: 11607053
Recall Date: Aug 7, 2024
Toyota Motor Corporation
Defect Description:
HYBRID PROPULSION SYSTEM
Potential Consequences:
The contact owns a 2024 Toyota Rav4 Hybrid. The contact stated that while attempting to park the vehicle in a parking space, the vehicle accelerated without warning. The vehicle crashed into a tree while the contact's foot was firmly depressed on the brake pedal. The air bags did not deploy upon impact. The contact did not suffer any injuries and did not seek medical attention. A police report was not filed. The contact stated that two days prior to the failure, the "Hybrid System Fail" warning message appeared on the instrument panel. The manufacturer was notified of the failure. The vehicle was taken to an independent mechanic for a repair and an inspection. The contact was informed that the vehicle's black box did not record a vehicle failure during the accident. The body of the vehicle was repaired. The failure mileage was approximately 4,600.
Corrective Action:
The contact owns a 2024 Toyota Rav4 Hybrid. The contact stated that while attempting to park the vehicle in a parking space, the vehicle accelerated without warning. The vehicle crashed into a tree while the contact's foot was firmly depressed on the brake pedal. The air bags did not deploy upon impact. The contact did not suffer any injuries and did not seek medical attention. A police report was not filed. The contact stated that two days prior to the failure, the "Hybrid System Fail" warning message appeared on the instrument panel. The manufacturer was notified of the failure. The vehicle was taken to an independent mechanic for a repair and an inspection. The contact was informed that the vehicle's black box did not record a vehicle failure during the accident. The body of the vehicle was repaired. The failure mileage was approximately 4,600.
Additional Notes:
The contact owns a 2024 Toyota Rav4 Hybrid. The contact stated that while attempting to park the vehicle in a parking space, the vehicle accelerated without warning. The vehicle crashed into a tree while the contact's foot was firmly depressed on the brake pedal. The air bags did not deploy upon impact. The contact did not suffer any injuries and did not seek medical attention. A police report was not filed. The contact stated that two days prior to the failure, the "Hybrid System Fail" warning message appeared on the instrument panel. The manufacturer was notified of the failure. The vehicle was taken to an independent mechanic for a repair and an inspection. The contact was informed that the vehicle's black box did not record a vehicle failure during the accident. The body of the vehicle was repaired. The failure mileage was approximately 4,600.
Mfg Campaign: 11606470
Recall Date: Aug 5, 2024
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2024 Toyota Rav4 Hybrid. The contact stated that while attempting to park the vehicle in a parking space, the vehicle accelerated without warning. The vehicle crashed into a tree while the contact's foot was firmly depressed on the brake pedal. The air bags did not deploy upon impact. The contact did not suffer any injuries and did not seek medical attention. A police report was not filed. The contact stated that two days prior to the failure, the "Hybrid System Fail" warning message appeared on the instrument panel. The manufacturer was notified of the failure. The vehicle was taken to an independent mechanic for a repair and an inspection. The contact was informed that the vehicle's black box did not record a vehicle failure during the accident. The body of the vehicle was repaired. The failure mileage was approximately 4,600.
Corrective Action:
The contact owns a 2024 Toyota Rav4 Hybrid. The contact stated that while attempting to park the vehicle in a parking space, the vehicle accelerated without warning. The vehicle crashed into a tree while the contact's foot was firmly depressed on the brake pedal. The air bags did not deploy upon impact. The contact did not suffer any injuries and did not seek medical attention. A police report was not filed. The contact stated that two days prior to the failure, the "Hybrid System Fail" warning message appeared on the instrument panel. The manufacturer was notified of the failure. The vehicle was taken to an independent mechanic for a repair and an inspection. The contact was informed that the vehicle's black box did not record a vehicle failure during the accident. The body of the vehicle was repaired. The failure mileage was approximately 4,600.
Additional Notes:
The contact owns a 2024 Toyota Rav4 Hybrid. The contact stated that while attempting to park the vehicle in a parking space, the vehicle accelerated without warning. The vehicle crashed into a tree while the contact's foot was firmly depressed on the brake pedal. The air bags did not deploy upon impact. The contact did not suffer any injuries and did not seek medical attention. A police report was not filed. The contact stated that two days prior to the failure, the "Hybrid System Fail" warning message appeared on the instrument panel. The manufacturer was notified of the failure. The vehicle was taken to an independent mechanic for a repair and an inspection. The contact was informed that the vehicle's black box did not record a vehicle failure during the accident. The body of the vehicle was repaired. The failure mileage was approximately 4,600.
Mfg Campaign: 11606470
Recall Date: Aug 5, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The cover and insulation material around the steering shaft came off and it is interfering with the brake and acceptation pedals. It looks to be a safety risk. TOYOTA claims that it is not cover under warranty, but I am concern if this can eventually cause an accident. Refer to the picture attached.
Corrective Action:
The cover and insulation material around the steering shaft came off and it is interfering with the brake and acceptation pedals. It looks to be a safety risk. TOYOTA claims that it is not cover under warranty, but I am concern if this can eventually cause an accident. Refer to the picture attached.
Additional Notes:
The cover and insulation material around the steering shaft came off and it is interfering with the brake and acceptation pedals. It looks to be a safety risk. TOYOTA claims that it is not cover under warranty, but I am concern if this can eventually cause an accident. Refer to the picture attached.
Mfg Campaign: 11604829
Recall Date: Jul 26, 2024
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Hood shakes in the middle presenting the appearance that the hood will open on its own, side mirrors shake causing distorted view
Corrective Action:
Hood shakes in the middle presenting the appearance that the hood will open on its own, side mirrors shake causing distorted view
Additional Notes:
Hood shakes in the middle presenting the appearance that the hood will open on its own, side mirrors shake causing distorted view
Mfg Campaign: 11599866
Recall Date: Jul 7, 2024
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Hood shakes in the middle presenting the appearance that the hood will open on its own, side mirrors shake causing distorted view
Corrective Action:
Hood shakes in the middle presenting the appearance that the hood will open on its own, side mirrors shake causing distorted view
Additional Notes:
Hood shakes in the middle presenting the appearance that the hood will open on its own, side mirrors shake causing distorted view
Mfg Campaign: 11599866
Recall Date: Jul 7, 2024
Toyota Motor Corporation
Defect Description:
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Potential Consequences:
Hood shakes in the middle presenting the appearance that the hood will open on its own, side mirrors shake causing distorted view
Corrective Action:
Hood shakes in the middle presenting the appearance that the hood will open on its own, side mirrors shake causing distorted view
Additional Notes:
Hood shakes in the middle presenting the appearance that the hood will open on its own, side mirrors shake causing distorted view
Mfg Campaign: 11599866
Recall Date: Jul 7, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
Car was left inside garage for about 20-24 hrs. Car was locked and turned off with no one in it. Upon going to use the vehicle after this amount of time had passed, it was found the passenger side dash airbag had deployed at some point in time since last parked.
Corrective Action:
Car was left inside garage for about 20-24 hrs. Car was locked and turned off with no one in it. Upon going to use the vehicle after this amount of time had passed, it was found the passenger side dash airbag had deployed at some point in time since last parked.
Additional Notes:
Car was left inside garage for about 20-24 hrs. Car was locked and turned off with no one in it. Upon going to use the vehicle after this amount of time had passed, it was found the passenger side dash airbag had deployed at some point in time since last parked.
Mfg Campaign: 11594457
Recall Date: Jun 14, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2024 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle did not stop as intended. The contact stated that the failure occurred while the contact was trying to avoid a crash. The contact stated that while trying to prevent the oncoming vehicle from crashing into the contact's vehicle, the contact crashed into a curb. The contact stated that while driving off the curb, the brake pedal was depressed and the steering wheel was steered to the left, the vehicle did not stop. The contact stated that the vehicle crashed into a pole and then the vehicle stopped. The vehicle was damaged on the passenger's side from the front bumper to the passenger's front door. The driver's front door rear view mirror was damaged. In addition, the transmission fluid leaked and the passenger's front wheel was detached. The fire department and Police department arrived on the scene. The contact sustained injuries to the right lower leg and left wrist. The contact’s left wrist was burned due to the air bag deployment. The contact received medical treatment for the injuries at the scene. A police report was filed. The vehicle was towed to an independent mechanic. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 5,500.
Corrective Action:
The contact owns a 2024 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle did not stop as intended. The contact stated that the failure occurred while the contact was trying to avoid a crash. The contact stated that while trying to prevent the oncoming vehicle from crashing into the contact's vehicle, the contact crashed into a curb. The contact stated that while driving off the curb, the brake pedal was depressed and the steering wheel was steered to the left, the vehicle did not stop. The contact stated that the vehicle crashed into a pole and then the vehicle stopped. The vehicle was damaged on the passenger's side from the front bumper to the passenger's front door. The driver's front door rear view mirror was damaged. In addition, the transmission fluid leaked and the passenger's front wheel was detached. The fire department and Police department arrived on the scene. The contact sustained injuries to the right lower leg and left wrist. The contact’s left wrist was burned due to the air bag deployment. The contact received medical treatment for the injuries at the scene. A police report was filed. The vehicle was towed to an independent mechanic. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 5,500.
Additional Notes:
The contact owns a 2024 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle did not stop as intended. The contact stated that the failure occurred while the contact was trying to avoid a crash. The contact stated that while trying to prevent the oncoming vehicle from crashing into the contact's vehicle, the contact crashed into a curb. The contact stated that while driving off the curb, the brake pedal was depressed and the steering wheel was steered to the left, the vehicle did not stop. The contact stated that the vehicle crashed into a pole and then the vehicle stopped. The vehicle was damaged on the passenger's side from the front bumper to the passenger's front door. The driver's front door rear view mirror was damaged. In addition, the transmission fluid leaked and the passenger's front wheel was detached. The fire department and Police department arrived on the scene. The contact sustained injuries to the right lower leg and left wrist. The contact’s left wrist was burned due to the air bag deployment. The contact received medical treatment for the injuries at the scene. A police report was filed. The vehicle was towed to an independent mechanic. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 5,500.
Mfg Campaign: 11592083
Recall Date: Jun 3, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car self accerated while I was pulling into a parking spot and hit a cement wall. The brake sign came on and I braked. Damage to the front of vehicle and the collision sensor was demolished.
Corrective Action:
The car self accerated while I was pulling into a parking spot and hit a cement wall. The brake sign came on and I braked. Damage to the front of vehicle and the collision sensor was demolished.
Additional Notes:
The car self accerated while I was pulling into a parking spot and hit a cement wall. The brake sign came on and I braked. Damage to the front of vehicle and the collision sensor was demolished.
Mfg Campaign: 11591815
Recall Date: May 31, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The car self accerated while I was pulling into a parking spot and hit a cement wall. The brake sign came on and I braked. Damage to the front of vehicle and the collision sensor was demolished.
Corrective Action:
The car self accerated while I was pulling into a parking spot and hit a cement wall. The brake sign came on and I braked. Damage to the front of vehicle and the collision sensor was demolished.
Additional Notes:
The car self accerated while I was pulling into a parking spot and hit a cement wall. The brake sign came on and I braked. Damage to the front of vehicle and the collision sensor was demolished.
Mfg Campaign: 11591815
Recall Date: May 31, 2024
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The car self accerated while I was pulling into a parking spot and hit a cement wall. The brake sign came on and I braked. Damage to the front of vehicle and the collision sensor was demolished.
Corrective Action:
The car self accerated while I was pulling into a parking spot and hit a cement wall. The brake sign came on and I braked. Damage to the front of vehicle and the collision sensor was demolished.
Additional Notes:
The car self accerated while I was pulling into a parking spot and hit a cement wall. The brake sign came on and I braked. Damage to the front of vehicle and the collision sensor was demolished.
Mfg Campaign: 11591815
Recall Date: May 31, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was pulling into a parking spot in a parking garage. My foot was off the accretor ready to brake and then the car self accelerated and hit the cement wall. The red brake light came on and I slammed on the brake but the damage was done. The front bumper was cracked on the left side and dented on the right side. There whole front end was scraped and scratched. The collision sensor is damaged
Corrective Action:
I was pulling into a parking spot in a parking garage. My foot was off the accretor ready to brake and then the car self accelerated and hit the cement wall. The red brake light came on and I slammed on the brake but the damage was done. The front bumper was cracked on the left side and dented on the right side. There whole front end was scraped and scratched. The collision sensor is damaged
Additional Notes:
I was pulling into a parking spot in a parking garage. My foot was off the accretor ready to brake and then the car self accelerated and hit the cement wall. The red brake light came on and I slammed on the brake but the damage was done. The front bumper was cracked on the left side and dented on the right side. There whole front end was scraped and scratched. The collision sensor is damaged
Mfg Campaign: 11591433
Recall Date: May 30, 2024
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was pulling into a parking spot in a parking garage. My foot was off the accretor ready to brake and then the car self accelerated and hit the cement wall. The red brake light came on and I slammed on the brake but the damage was done. The front bumper was cracked on the left side and dented on the right side. There whole front end was scraped and scratched. The collision sensor is damaged
Corrective Action:
I was pulling into a parking spot in a parking garage. My foot was off the accretor ready to brake and then the car self accelerated and hit the cement wall. The red brake light came on and I slammed on the brake but the damage was done. The front bumper was cracked on the left side and dented on the right side. There whole front end was scraped and scratched. The collision sensor is damaged
Additional Notes:
I was pulling into a parking spot in a parking garage. My foot was off the accretor ready to brake and then the car self accelerated and hit the cement wall. The red brake light came on and I slammed on the brake but the damage was done. The front bumper was cracked on the left side and dented on the right side. There whole front end was scraped and scratched. The collision sensor is damaged
Mfg Campaign: 11591433
Recall Date: May 30, 2024
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was pulling into a parking spot in a parking garage. My foot was off the accretor ready to brake and then the car self accelerated and hit the cement wall. The red brake light came on and I slammed on the brake but the damage was done. The front bumper was cracked on the left side and dented on the right side. There whole front end was scraped and scratched. The collision sensor is damaged
Corrective Action:
I was pulling into a parking spot in a parking garage. My foot was off the accretor ready to brake and then the car self accelerated and hit the cement wall. The red brake light came on and I slammed on the brake but the damage was done. The front bumper was cracked on the left side and dented on the right side. There whole front end was scraped and scratched. The collision sensor is damaged
Additional Notes:
I was pulling into a parking spot in a parking garage. My foot was off the accretor ready to brake and then the car self accelerated and hit the cement wall. The red brake light came on and I slammed on the brake but the damage was done. The front bumper was cracked on the left side and dented on the right side. There whole front end was scraped and scratched. The collision sensor is damaged
Mfg Campaign: 11591433
Recall Date: May 30, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have driven 20 years in USA, where I had observed a debris (dirt/ rock) from road hitting the wind shield and have never had damaged by car wind shield. My new TOYOTA RAV4 xe, wind shield cracked by UN-noticeable debris hitting it. Wind Shield quality has been compromised by TOYOTA. It is so thin and week that it gave way. I lost confidence in Toyota and feel nervous as similar damage may happen in future also. How can you ensure that they recall and install better wind shield. Dealers sell Warranty for the same when we buy new cars, so that Financial impact is taken care by additional 3-4 K. $ warranty sale. But what about Passenger in front if the windshield breaks and cause face / eye injury. The wind shield of RAV4 is too thin for it large area (size). It may be OK for windows and rear, but not OK for front. Do they test the impact test on Wind shield (1/2 cm stone or ice (hail) hitting the wind shield from their vendors? Toyota is not considering this in Manufacturing Warranty. Relying on Toyota's quality, i denied Dealer's warranty, as I am a safe driver (no incidence in my 40 years of driving. Toyota should reimburse and provide High quality Wind shields. Yours sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I have driven 20 years in USA, where I had observed a debris (dirt/ rock) from road hitting the wind shield and have never had damaged by car wind shield. My new TOYOTA RAV4 xe, wind shield cracked by UN-noticeable debris hitting it. Wind Shield quality has been compromised by TOYOTA. It is so thin and week that it gave way. I lost confidence in Toyota and feel nervous as similar damage may happen in future also. How can you ensure that they recall and install better wind shield. Dealers sell Warranty for the same when we buy new cars, so that Financial impact is taken care by additional 3-4 K. $ warranty sale. But what about Passenger in front if the windshield breaks and cause face / eye injury. The wind shield of RAV4 is too thin for it large area (size). It may be OK for windows and rear, but not OK for front. Do they test the impact test on Wind shield (1/2 cm stone or ice (hail) hitting the wind shield from their vendors? Toyota is not considering this in Manufacturing Warranty. Relying on Toyota's quality, i denied Dealer's warranty, as I am a safe driver (no incidence in my 40 years of driving. Toyota should reimburse and provide High quality Wind shields. Yours sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I have driven 20 years in USA, where I had observed a debris (dirt/ rock) from road hitting the wind shield and have never had damaged by car wind shield. My new TOYOTA RAV4 xe, wind shield cracked by UN-noticeable debris hitting it. Wind Shield quality has been compromised by TOYOTA. It is so thin and week that it gave way. I lost confidence in Toyota and feel nervous as similar damage may happen in future also. How can you ensure that they recall and install better wind shield. Dealers sell Warranty for the same when we buy new cars, so that Financial impact is taken care by additional 3-4 K. $ warranty sale. But what about Passenger in front if the windshield breaks and cause face / eye injury. The wind shield of RAV4 is too thin for it large area (size). It may be OK for windows and rear, but not OK for front. Do they test the impact test on Wind shield (1/2 cm stone or ice (hail) hitting the wind shield from their vendors? Toyota is not considering this in Manufacturing Warranty. Relying on Toyota's quality, i denied Dealer's warranty, as I am a safe driver (no incidence in my 40 years of driving. Toyota should reimburse and provide High quality Wind shields. Yours sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11590818
Recall Date: May 26, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury