Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 RAV4 and 2025 Lexus NX vehicles. Some of the bolts that secure the front brake caliper and the wheel hub bearing may be loose, which can result in a damaged caliper brake hose or possible wheel detachment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24TA14, 24LA08
Recall Date: Dec 5, 2024
Consumer Complaints
144 ComplaintsToyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle exhibits a squeal/squeak noise from the front brakes with light to moderate braking while driving at low speed.
Corrective Action:
Vehicle exhibits a squeal/squeak noise from the front brakes with light to moderate braking while driving at low speed.
Additional Notes:
Vehicle exhibits a squeal/squeak noise from the front brakes with light to moderate braking while driving at low speed.
Mfg Campaign: 11568245
Recall Date: Jan 27, 2024
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
None of the doors has puddle/ courtesy lights which can cause hazard situation when doors need to open in dark environment. Those lights when available alerts oncoming vehicles pedestrians or cyclists. Oncoming vehicles cyclists at danger of poor visibility if the doors open. There use to be lights on all 4 doors few years ago on any motor vehicle. Then certain manufacturers made them available only on front doors. Now they are all gone from all doors at least in the car I have. In my opinion this should be a safety requirement. Kindly evaluate and see if what I mention make sense. It was a simple technology which may have prevent certain hazardous situation.
Corrective Action:
None of the doors has puddle/ courtesy lights which can cause hazard situation when doors need to open in dark environment. Those lights when available alerts oncoming vehicles pedestrians or cyclists. Oncoming vehicles cyclists at danger of poor visibility if the doors open. There use to be lights on all 4 doors few years ago on any motor vehicle. Then certain manufacturers made them available only on front doors. Now they are all gone from all doors at least in the car I have. In my opinion this should be a safety requirement. Kindly evaluate and see if what I mention make sense. It was a simple technology which may have prevent certain hazardous situation.
Additional Notes:
None of the doors has puddle/ courtesy lights which can cause hazard situation when doors need to open in dark environment. Those lights when available alerts oncoming vehicles pedestrians or cyclists. Oncoming vehicles cyclists at danger of poor visibility if the doors open. There use to be lights on all 4 doors few years ago on any motor vehicle. Then certain manufacturers made them available only on front doors. Now they are all gone from all doors at least in the car I have. In my opinion this should be a safety requirement. Kindly evaluate and see if what I mention make sense. It was a simple technology which may have prevent certain hazardous situation.
Mfg Campaign: 11565448
Recall Date: Jan 14, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1 - there is no hatch release button on the remote or inside the vehicle 2 - there is no tune knob on the radio. Dangerous when using the touch screen to change channels while driving 3 - the door handles are close to the door hinges. Extremely hard to carefully open and also have to pull very hard to close doors. There is no grip in the door armrests. 4 - gearshift should be on the left side of console, not the right 5 - no ability to customize what you want displayed on the touchscreen, ie mpg, direction, temperature, date, time, channel, etc. It’s all or nothing. 6 - trip info doesn’t display current mpg compared to trip mpg 7 - passenger seat has pocket on back, but driver’s seat does not
Corrective Action:
1 - there is no hatch release button on the remote or inside the vehicle 2 - there is no tune knob on the radio. Dangerous when using the touch screen to change channels while driving 3 - the door handles are close to the door hinges. Extremely hard to carefully open and also have to pull very hard to close doors. There is no grip in the door armrests. 4 - gearshift should be on the left side of console, not the right 5 - no ability to customize what you want displayed on the touchscreen, ie mpg, direction, temperature, date, time, channel, etc. It’s all or nothing. 6 - trip info doesn’t display current mpg compared to trip mpg 7 - passenger seat has pocket on back, but driver’s seat does not
Additional Notes:
1 - there is no hatch release button on the remote or inside the vehicle 2 - there is no tune knob on the radio. Dangerous when using the touch screen to change channels while driving 3 - the door handles are close to the door hinges. Extremely hard to carefully open and also have to pull very hard to close doors. There is no grip in the door armrests. 4 - gearshift should be on the left side of console, not the right 5 - no ability to customize what you want displayed on the touchscreen, ie mpg, direction, temperature, date, time, channel, etc. It’s all or nothing. 6 - trip info doesn’t display current mpg compared to trip mpg 7 - passenger seat has pocket on back, but driver’s seat does not
Mfg Campaign: 11561015
Recall Date: Dec 19, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The drivers side mirror is distorted like if you have on a pair of glasses that are stronger than they actually are. It makes my eyes go cross-eyed everytime I look into that mirror & it's going to cause me to get into an accident if it's not addressed. I already went to the dealership & the service consultant said he could see what I was talking about but the service technician said he saw nothing wrong with it. I am also have an issue with the alignment. It was off when I brought it in for my inspection sticker & had them look at it & they said it was slightly off so they adjusted it but here it is 3 days later & my alignment is off once again. I contacted the person that sold me the car & a service manager is suppose to be getting in touch with me. That's also what they said last week when I first mentioned the issues to them but I never got a phone call. So we shall see.
Corrective Action:
The drivers side mirror is distorted like if you have on a pair of glasses that are stronger than they actually are. It makes my eyes go cross-eyed everytime I look into that mirror & it's going to cause me to get into an accident if it's not addressed. I already went to the dealership & the service consultant said he could see what I was talking about but the service technician said he saw nothing wrong with it. I am also have an issue with the alignment. It was off when I brought it in for my inspection sticker & had them look at it & they said it was slightly off so they adjusted it but here it is 3 days later & my alignment is off once again. I contacted the person that sold me the car & a service manager is suppose to be getting in touch with me. That's also what they said last week when I first mentioned the issues to them but I never got a phone call. So we shall see.
Additional Notes:
The drivers side mirror is distorted like if you have on a pair of glasses that are stronger than they actually are. It makes my eyes go cross-eyed everytime I look into that mirror & it's going to cause me to get into an accident if it's not addressed. I already went to the dealership & the service consultant said he could see what I was talking about but the service technician said he saw nothing wrong with it. I am also have an issue with the alignment. It was off when I brought it in for my inspection sticker & had them look at it & they said it was slightly off so they adjusted it but here it is 3 days later & my alignment is off once again. I contacted the person that sold me the car & a service manager is suppose to be getting in touch with me. That's also what they said last week when I first mentioned the issues to them but I never got a phone call. So we shall see.
Mfg Campaign: 11557776
Recall Date: Nov 30, 2023
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