Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 25, 2019
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2014-2019 Toyota Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 4, 2019
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: G04
Recall Date: Nov 29, 2016
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Toyota Sienna vehicles manufactured February 15, 2016, to February 19, 2016. In the affected vehicles, incorrect front seat belt height adjusters may have been installed. During a crash, this incorrect height adjuster may contact the B-pillar and tear or separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: G0H
Recall Date: Apr 7, 2016
Consumer Complaints
97 ComplaintsToyota Motor Corporation
Defect Description:
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Potential Consequences:
The contact owns a 2016 Toyota Sienna. The contact stated that the driver’s side electric sliding door failed to properly open and close, and occasionally abruptly closed, causing a safety hazard to the occupants entering and exiting the vehicle. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 16V858000 (STRUCTURE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Toyota Sienna. The contact stated that the driver’s side electric sliding door failed to properly open and close, and occasionally abruptly closed, causing a safety hazard to the occupants entering and exiting the vehicle. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 16V858000 (STRUCTURE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Toyota Sienna. The contact stated that the driver’s side electric sliding door failed to properly open and close, and occasionally abruptly closed, causing a safety hazard to the occupants entering and exiting the vehicle. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 16V858000 (STRUCTURE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was unknown.
Mfg Campaign: 11656702
Recall Date: Apr 25, 2025
Toyota Motor Corporation
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2016 Toyota Sienna. The contact stated that the driver’s side electric sliding door failed to properly open and close, and occasionally abruptly closed, causing a safety hazard to the occupants entering and exiting the vehicle. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 16V858000 (STRUCTURE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Toyota Sienna. The contact stated that the driver’s side electric sliding door failed to properly open and close, and occasionally abruptly closed, causing a safety hazard to the occupants entering and exiting the vehicle. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 16V858000 (STRUCTURE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Toyota Sienna. The contact stated that the driver’s side electric sliding door failed to properly open and close, and occasionally abruptly closed, causing a safety hazard to the occupants entering and exiting the vehicle. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 16V858000 (STRUCTURE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was unknown.
Mfg Campaign: 11656702
Recall Date: Apr 25, 2025
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
Excessive outer wear on front tires
Corrective Action:
Excessive outer wear on front tires
Additional Notes:
Excessive outer wear on front tires
Mfg Campaign: 11653088
Recall Date: Apr 7, 2025
Toyota Motor Corporation
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2016 Toyota Sienna. The contact stated the driver-side sliding door latch failed to latch as intended. The contact stated that after several attempts, the sliding door failed to close completely. The contact stated that no warning light was illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. However, an unknown part was repaired. The contact stated that the failure persisted. The contact removed the button under the sliding door to manually close the door. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign number: 16V858000 (STRUCTURE); however, the VIN was not included. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2016 Toyota Sienna. The contact stated the driver-side sliding door latch failed to latch as intended. The contact stated that after several attempts, the sliding door failed to close completely. The contact stated that no warning light was illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. However, an unknown part was repaired. The contact stated that the failure persisted. The contact removed the button under the sliding door to manually close the door. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign number: 16V858000 (STRUCTURE); however, the VIN was not included. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2016 Toyota Sienna. The contact stated the driver-side sliding door latch failed to latch as intended. The contact stated that after several attempts, the sliding door failed to close completely. The contact stated that no warning light was illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. However, an unknown part was repaired. The contact stated that the failure persisted. The contact removed the button under the sliding door to manually close the door. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign number: 16V858000 (STRUCTURE); however, the VIN was not included. The failure mileage was approximately 70,000.
Mfg Campaign: 11640664
Recall Date: Feb 4, 2025
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
After 80,000 miles have a loud whirling sound coming from rear, after inspection and online investigation found many many others with same issue, the dust cover and or o-ring doesn’t properly protect the rear bearing in the coupler. So while the fix is to remove the rear differential coupler, and replace the bearing with an improved version, seems Toyota has stopped supporting this, and no longer offers the improved bearing as a replacement part, but only supports replacing the entire rear differential coupling at $2000 for the part plus labor. While many have replaced the bearing without issues despite toyota not allowing it as a fix. So first it should be a recall as this is an obvious defect effecting thousands, but then to gouge owners for thousands when the fix doesn’t require a complete replacement of the rear differential coupling assembly.
Corrective Action:
After 80,000 miles have a loud whirling sound coming from rear, after inspection and online investigation found many many others with same issue, the dust cover and or o-ring doesn’t properly protect the rear bearing in the coupler. So while the fix is to remove the rear differential coupler, and replace the bearing with an improved version, seems Toyota has stopped supporting this, and no longer offers the improved bearing as a replacement part, but only supports replacing the entire rear differential coupling at $2000 for the part plus labor. While many have replaced the bearing without issues despite toyota not allowing it as a fix. So first it should be a recall as this is an obvious defect effecting thousands, but then to gouge owners for thousands when the fix doesn’t require a complete replacement of the rear differential coupling assembly.
Additional Notes:
After 80,000 miles have a loud whirling sound coming from rear, after inspection and online investigation found many many others with same issue, the dust cover and or o-ring doesn’t properly protect the rear bearing in the coupler. So while the fix is to remove the rear differential coupler, and replace the bearing with an improved version, seems Toyota has stopped supporting this, and no longer offers the improved bearing as a replacement part, but only supports replacing the entire rear differential coupling at $2000 for the part plus labor. While many have replaced the bearing without issues despite toyota not allowing it as a fix. So first it should be a recall as this is an obvious defect effecting thousands, but then to gouge owners for thousands when the fix doesn’t require a complete replacement of the rear differential coupling assembly.
Mfg Campaign: 11571331
Recall Date: Feb 11, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
A deer was struck on the driver to middle of the front of the van while traveling 75 mph on the highway. Caused significant enough damage that van was inoperable. What was concerning was the airbags did not deploy despite the significant force and high speed associated with this accident.
Corrective Action:
A deer was struck on the driver to middle of the front of the van while traveling 75 mph on the highway. Caused significant enough damage that van was inoperable. What was concerning was the airbags did not deploy despite the significant force and high speed associated with this accident.
Additional Notes:
A deer was struck on the driver to middle of the front of the van while traveling 75 mph on the highway. Caused significant enough damage that van was inoperable. What was concerning was the airbags did not deploy despite the significant force and high speed associated with this accident.
Mfg Campaign: 11527575
Recall Date: Jun 18, 2023
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine/transmission and the vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? While driving the vehicle at the rate of 55-60 mph, the vehicle came to a complete/instant stop without warning — potential causing harm or even death to the occupants of the associated vehicle, and it adversely affected my ability to safely control the vehicle. Also, as the incident was occurring, my drivers seatbelt became very, very tight. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, but this is the second occurrence of this same incident within the past 30 days.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine/transmission and the vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? While driving the vehicle at the rate of 55-60 mph, the vehicle came to a complete/instant stop without warning — potential causing harm or even death to the occupants of the associated vehicle, and it adversely affected my ability to safely control the vehicle. Also, as the incident was occurring, my drivers seatbelt became very, very tight. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, but this is the second occurrence of this same incident within the past 30 days.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine/transmission and the vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? While driving the vehicle at the rate of 55-60 mph, the vehicle came to a complete/instant stop without warning — potential causing harm or even death to the occupants of the associated vehicle, and it adversely affected my ability to safely control the vehicle. Also, as the incident was occurring, my drivers seatbelt became very, very tight. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, but this is the second occurrence of this same incident within the past 30 days.
Mfg Campaign: 11509231
Recall Date: Feb 27, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine/transmission and the vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? While driving the vehicle at the rate of 55-60 mph, the vehicle came to a complete/instant stop without warning — potential causing harm or even death to the occupants of the associated vehicle, and it adversely affected my ability to safely control the vehicle. Also, as the incident was occurring, my drivers seatbelt became very, very tight. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, but this is the second occurrence of this same incident within the past 30 days.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine/transmission and the vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? While driving the vehicle at the rate of 55-60 mph, the vehicle came to a complete/instant stop without warning — potential causing harm or even death to the occupants of the associated vehicle, and it adversely affected my ability to safely control the vehicle. Also, as the incident was occurring, my drivers seatbelt became very, very tight. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, but this is the second occurrence of this same incident within the past 30 days.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine/transmission and the vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? While driving the vehicle at the rate of 55-60 mph, the vehicle came to a complete/instant stop without warning — potential causing harm or even death to the occupants of the associated vehicle, and it adversely affected my ability to safely control the vehicle. Also, as the incident was occurring, my drivers seatbelt became very, very tight. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, but this is the second occurrence of this same incident within the past 30 days.
Mfg Campaign: 11509231
Recall Date: Feb 27, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine/transmission and the vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? While driving the vehicle at the rate of 55-60 mph, the vehicle came to a complete/instant stop without warning — potential causing harm or even death to the occupants of the associated vehicle, and it adversely affected my ability to safely control the vehicle. Also, as the incident was occurring, my drivers seatbelt became very, very tight. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, but this is the second occurrence of this same incident within the past 30 days.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine/transmission and the vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? While driving the vehicle at the rate of 55-60 mph, the vehicle came to a complete/instant stop without warning — potential causing harm or even death to the occupants of the associated vehicle, and it adversely affected my ability to safely control the vehicle. Also, as the incident was occurring, my drivers seatbelt became very, very tight. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, but this is the second occurrence of this same incident within the past 30 days.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine/transmission and the vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? While driving the vehicle at the rate of 55-60 mph, the vehicle came to a complete/instant stop without warning — potential causing harm or even death to the occupants of the associated vehicle, and it adversely affected my ability to safely control the vehicle. Also, as the incident was occurring, my drivers seatbelt became very, very tight. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, but this is the second occurrence of this same incident within the past 30 days.
Mfg Campaign: 11509231
Recall Date: Feb 27, 2023
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The rear sliding power door on the passenger side closed on my six year old child. He was trapped in the door and could not move until I opened the door. He has pain and visible injuries on his back from the door. This happened on 2.10.23. There have not been any incidents with the van leading up to this incident. This happened when the van was parked in the garage and the engine was off. We have not tried to replicate the incident because it caused an injury. The vehicle is available for inspection.
Corrective Action:
The rear sliding power door on the passenger side closed on my six year old child. He was trapped in the door and could not move until I opened the door. He has pain and visible injuries on his back from the door. This happened on 2.10.23. There have not been any incidents with the van leading up to this incident. This happened when the van was parked in the garage and the engine was off. We have not tried to replicate the incident because it caused an injury. The vehicle is available for inspection.
Additional Notes:
The rear sliding power door on the passenger side closed on my six year old child. He was trapped in the door and could not move until I opened the door. He has pain and visible injuries on his back from the door. This happened on 2.10.23. There have not been any incidents with the van leading up to this incident. This happened when the van was parked in the garage and the engine was off. We have not tried to replicate the incident because it caused an injury. The vehicle is available for inspection.
Mfg Campaign: 11506720
Recall Date: Feb 10, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AIR CONDITIONER WORKS WHEN IT WANTS TO. NOT SURE WHAT SEEMS TO BE THE ISSUE.
Corrective Action:
AIR CONDITIONER WORKS WHEN IT WANTS TO. NOT SURE WHAT SEEMS TO BE THE ISSUE.
Additional Notes:
AIR CONDITIONER WORKS WHEN IT WANTS TO. NOT SURE WHAT SEEMS TO BE THE ISSUE.
Mfg Campaign: 11485031
Recall Date: Sep 18, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving my 2016 Sienna 30 mph, when suddenly, the rear driver's side window exploded. The police came and inspected the incident, the surroundings and the vehicle, and determined that there was no object or strike to cause the explosion. There were no warnings or lamps. There was no pressure change such as a window or door opening to cause the explosion. Should the glass have imploded, we would be having a very different conversation, as my two children were in the vehicle with me. The safety of my two children was at risk due to the glass exploding. We called our local Toyota dealer, and they claim to have no information on dealer notifications, recalls, or even heard of such a thing, perhaps to avoid having to pay for the repair. I have attached a photo of the damaged window.
Corrective Action:
I was driving my 2016 Sienna 30 mph, when suddenly, the rear driver's side window exploded. The police came and inspected the incident, the surroundings and the vehicle, and determined that there was no object or strike to cause the explosion. There were no warnings or lamps. There was no pressure change such as a window or door opening to cause the explosion. Should the glass have imploded, we would be having a very different conversation, as my two children were in the vehicle with me. The safety of my two children was at risk due to the glass exploding. We called our local Toyota dealer, and they claim to have no information on dealer notifications, recalls, or even heard of such a thing, perhaps to avoid having to pay for the repair. I have attached a photo of the damaged window.
Additional Notes:
I was driving my 2016 Sienna 30 mph, when suddenly, the rear driver's side window exploded. The police came and inspected the incident, the surroundings and the vehicle, and determined that there was no object or strike to cause the explosion. There were no warnings or lamps. There was no pressure change such as a window or door opening to cause the explosion. Should the glass have imploded, we would be having a very different conversation, as my two children were in the vehicle with me. The safety of my two children was at risk due to the glass exploding. We called our local Toyota dealer, and they claim to have no information on dealer notifications, recalls, or even heard of such a thing, perhaps to avoid having to pay for the repair. I have attached a photo of the damaged window.
Mfg Campaign: 11439744
Recall Date: Nov 8, 2021
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNED A 2016 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE STEERING WHEEL STIFFENED, WHICH RESULTED IN HER CRASHING THE VEHICLE INTO THE HIGHWAY SIDE BARRIER AND A FENCE STOPPED THE VEHICLE FROM GOING INTO THE WATER. THE CONTACT DID NOT SEEK MEDICAL ATTENTION AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND PERFORMED AN INVESTIGATION. THE MANUFACTURER INFORMED THE CONTACT THAT FROM THE INSPECTION, THE EDR RECORDED VARIOUS STEERING INPUT PRIOR TO THE IMPACT, HOWEVER, THERE WAS NO EVIDENCE FOUND OF A STEERING DEFECT THAT CAUSED THE FAILURE, AND NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 22,000.
Corrective Action:
TL* THE CONTACT OWNED A 2016 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE STEERING WHEEL STIFFENED, WHICH RESULTED IN HER CRASHING THE VEHICLE INTO THE HIGHWAY SIDE BARRIER AND A FENCE STOPPED THE VEHICLE FROM GOING INTO THE WATER. THE CONTACT DID NOT SEEK MEDICAL ATTENTION AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND PERFORMED AN INVESTIGATION. THE MANUFACTURER INFORMED THE CONTACT THAT FROM THE INSPECTION, THE EDR RECORDED VARIOUS STEERING INPUT PRIOR TO THE IMPACT, HOWEVER, THERE WAS NO EVIDENCE FOUND OF A STEERING DEFECT THAT CAUSED THE FAILURE, AND NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 22,000.
Additional Notes:
TL* THE CONTACT OWNED A 2016 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE STEERING WHEEL STIFFENED, WHICH RESULTED IN HER CRASHING THE VEHICLE INTO THE HIGHWAY SIDE BARRIER AND A FENCE STOPPED THE VEHICLE FROM GOING INTO THE WATER. THE CONTACT DID NOT SEEK MEDICAL ATTENTION AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND PERFORMED AN INVESTIGATION. THE MANUFACTURER INFORMED THE CONTACT THAT FROM THE INSPECTION, THE EDR RECORDED VARIOUS STEERING INPUT PRIOR TO THE IMPACT, HOWEVER, THERE WAS NO EVIDENCE FOUND OF A STEERING DEFECT THAT CAUSED THE FAILURE, AND NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 22,000.
Mfg Campaign: 11403888
Recall Date: Mar 19, 2021
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
CURRENTLY OVERSEAS IN THE ARMY AND NO TOYOTA STORE WILL FIX IT AND THE ARMY WILL NOT LET ME SHIP MY VEHICLE BACK TO THE STATES. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
CURRENTLY OVERSEAS IN THE ARMY AND NO TOYOTA STORE WILL FIX IT AND THE ARMY WILL NOT LET ME SHIP MY VEHICLE BACK TO THE STATES. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
CURRENTLY OVERSEAS IN THE ARMY AND NO TOYOTA STORE WILL FIX IT AND THE ARMY WILL NOT LET ME SHIP MY VEHICLE BACK TO THE STATES. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11396132
Recall Date: Feb 14, 2021
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
THERE IS SOMETHING MECHANICALLY WRONG WITH THE DESIGN OF THE SUSPENSION THAT IS CAUSING TIRES TO WEAR COMPLETELY IN 15K-20K MILES. THIS IS A KNOWN ISSUE, AND NOTHING IS BEING DONE ABOUT IT. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T34192_DS548164
Corrective Action:
THERE IS SOMETHING MECHANICALLY WRONG WITH THE DESIGN OF THE SUSPENSION THAT IS CAUSING TIRES TO WEAR COMPLETELY IN 15K-20K MILES. THIS IS A KNOWN ISSUE, AND NOTHING IS BEING DONE ABOUT IT. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T34192_DS548164
Additional Notes:
THERE IS SOMETHING MECHANICALLY WRONG WITH THE DESIGN OF THE SUSPENSION THAT IS CAUSING TIRES TO WEAR COMPLETELY IN 15K-20K MILES. THIS IS A KNOWN ISSUE, AND NOTHING IS BEING DONE ABOUT IT. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T34192_DS548164
Mfg Campaign: 11351994
Recall Date: Aug 29, 2020
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE IS SOMETHING MECHANICALLY WRONG WITH THE DESIGN OF THE SUSPENSION THAT IS CAUSING TIRES TO WEAR COMPLETELY IN 15K-20K MILES. THIS IS A KNOWN ISSUE, AND NOTHING IS BEING DONE ABOUT IT. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T34192_DS548164
Corrective Action:
THERE IS SOMETHING MECHANICALLY WRONG WITH THE DESIGN OF THE SUSPENSION THAT IS CAUSING TIRES TO WEAR COMPLETELY IN 15K-20K MILES. THIS IS A KNOWN ISSUE, AND NOTHING IS BEING DONE ABOUT IT. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T34192_DS548164
Additional Notes:
THERE IS SOMETHING MECHANICALLY WRONG WITH THE DESIGN OF THE SUSPENSION THAT IS CAUSING TIRES TO WEAR COMPLETELY IN 15K-20K MILES. THIS IS A KNOWN ISSUE, AND NOTHING IS BEING DONE ABOUT IT. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T34192_DS548164
Mfg Campaign: 11351994
Recall Date: Aug 29, 2020
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
EXCESSIVE TIRE WEAR ON THE OUTSIDE OF THE FRONT WHEELS AFTER 20,000 MILES. MINIVAN IS DRIVEN IN NORMAL CITY AND HIGHWAY DRIVING. TIRES ARE ROTATED EVERY 5,000 MILES. ALL 4 TIRES WILL NEED TO BE REPLACED AFTER 20,000 MILES.
Corrective Action:
EXCESSIVE TIRE WEAR ON THE OUTSIDE OF THE FRONT WHEELS AFTER 20,000 MILES. MINIVAN IS DRIVEN IN NORMAL CITY AND HIGHWAY DRIVING. TIRES ARE ROTATED EVERY 5,000 MILES. ALL 4 TIRES WILL NEED TO BE REPLACED AFTER 20,000 MILES.
Additional Notes:
EXCESSIVE TIRE WEAR ON THE OUTSIDE OF THE FRONT WHEELS AFTER 20,000 MILES. MINIVAN IS DRIVEN IN NORMAL CITY AND HIGHWAY DRIVING. TIRES ARE ROTATED EVERY 5,000 MILES. ALL 4 TIRES WILL NEED TO BE REPLACED AFTER 20,000 MILES.
Mfg Campaign: 11344026
Recall Date: Aug 8, 2020
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE STOPPED WITH THE ENGINE STILL RUNNING, THE PASSENGER'S SIDE SLIDING DOOR SLID OPEN INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUBURN TOYOTA (800 NEVADA ST, AUBURN, CA 95603) AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). APPROXIMATELY TWO YEARS LATER, THE FAILURE HAD RECURRED WHILE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER ON TWO SEPARATE OCCASIONS WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,512.
Corrective Action:
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE STOPPED WITH THE ENGINE STILL RUNNING, THE PASSENGER'S SIDE SLIDING DOOR SLID OPEN INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUBURN TOYOTA (800 NEVADA ST, AUBURN, CA 95603) AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). APPROXIMATELY TWO YEARS LATER, THE FAILURE HAD RECURRED WHILE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER ON TWO SEPARATE OCCASIONS WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,512.
Additional Notes:
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE STOPPED WITH THE ENGINE STILL RUNNING, THE PASSENGER'S SIDE SLIDING DOOR SLID OPEN INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUBURN TOYOTA (800 NEVADA ST, AUBURN, CA 95603) AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). APPROXIMATELY TWO YEARS LATER, THE FAILURE HAD RECURRED WHILE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER ON TWO SEPARATE OCCASIONS WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,512.
Mfg Campaign: 11339817
Recall Date: Jul 16, 2020
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE STOPPED WITH THE ENGINE STILL RUNNING, THE PASSENGER'S SIDE SLIDING DOOR SLID OPEN INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUBURN TOYOTA (800 NEVADA ST, AUBURN, CA 95603) AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). APPROXIMATELY TWO YEARS LATER, THE FAILURE HAD RECURRED WHILE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER ON TWO SEPARATE OCCASIONS WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,512.
Corrective Action:
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE STOPPED WITH THE ENGINE STILL RUNNING, THE PASSENGER'S SIDE SLIDING DOOR SLID OPEN INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUBURN TOYOTA (800 NEVADA ST, AUBURN, CA 95603) AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). APPROXIMATELY TWO YEARS LATER, THE FAILURE HAD RECURRED WHILE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER ON TWO SEPARATE OCCASIONS WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,512.
Additional Notes:
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE STOPPED WITH THE ENGINE STILL RUNNING, THE PASSENGER'S SIDE SLIDING DOOR SLID OPEN INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUBURN TOYOTA (800 NEVADA ST, AUBURN, CA 95603) AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). APPROXIMATELY TWO YEARS LATER, THE FAILURE HAD RECURRED WHILE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER ON TWO SEPARATE OCCASIONS WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,512.
Mfg Campaign: 11339817
Recall Date: Jul 16, 2020
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
WHILE BUCKLING UP ON 6 DEC 2019, THE SEAT ATTACHMENT TO THE B-PILLAR COMPLETELY, WITHOUT RESISTANCE, DETACHED. THE BOLT THAT SECURED THE BELT WAS ON THE FLOOR, COMPLETELY PRISTINE IN APPEARANCE, UNDAMAGED, WITHOUT ANY EVIDENCE OF THREAD-LOCKER APPLICATION AT THE FACTORY. THE CAR HAD BEEN IN NO ACCIDENTS AND WAS IN EXCELLENT SHAPE, WITHOUT A TRACE OF BODY RUST OR DETERIORATION. DEALER REPLACED THE BOLT AND CHECKED THE OTHER BELT ANCHORING BOLTS AND SAID THEY WERE OKL. HAD TO RETURN TO THE DEALER IN TWO DAYS SINCE THEIR REPAIR HAD LEFT THE SEAT BELT TWISTED. THEY UNBOLTED, THEN RE-BOLTED THE BELT ANCHOR IN THE UN-TWISTED, CORRECT POSITION. NO HARM OCCURRED SINCE I PUT ON MY BELT BEFORE STARTING THE CAR; REALIZING THE DEFECT IMMEDIATELY, I GOT TO WORK BY OTHER MEANS THAT DAY. THE VEHICLE WAS STATIONARY, IN MY GARAGE AT THE TIME OF THE DEFECT DISCOVERY.
Corrective Action:
WHILE BUCKLING UP ON 6 DEC 2019, THE SEAT ATTACHMENT TO THE B-PILLAR COMPLETELY, WITHOUT RESISTANCE, DETACHED. THE BOLT THAT SECURED THE BELT WAS ON THE FLOOR, COMPLETELY PRISTINE IN APPEARANCE, UNDAMAGED, WITHOUT ANY EVIDENCE OF THREAD-LOCKER APPLICATION AT THE FACTORY. THE CAR HAD BEEN IN NO ACCIDENTS AND WAS IN EXCELLENT SHAPE, WITHOUT A TRACE OF BODY RUST OR DETERIORATION. DEALER REPLACED THE BOLT AND CHECKED THE OTHER BELT ANCHORING BOLTS AND SAID THEY WERE OKL. HAD TO RETURN TO THE DEALER IN TWO DAYS SINCE THEIR REPAIR HAD LEFT THE SEAT BELT TWISTED. THEY UNBOLTED, THEN RE-BOLTED THE BELT ANCHOR IN THE UN-TWISTED, CORRECT POSITION. NO HARM OCCURRED SINCE I PUT ON MY BELT BEFORE STARTING THE CAR; REALIZING THE DEFECT IMMEDIATELY, I GOT TO WORK BY OTHER MEANS THAT DAY. THE VEHICLE WAS STATIONARY, IN MY GARAGE AT THE TIME OF THE DEFECT DISCOVERY.
Additional Notes:
WHILE BUCKLING UP ON 6 DEC 2019, THE SEAT ATTACHMENT TO THE B-PILLAR COMPLETELY, WITHOUT RESISTANCE, DETACHED. THE BOLT THAT SECURED THE BELT WAS ON THE FLOOR, COMPLETELY PRISTINE IN APPEARANCE, UNDAMAGED, WITHOUT ANY EVIDENCE OF THREAD-LOCKER APPLICATION AT THE FACTORY. THE CAR HAD BEEN IN NO ACCIDENTS AND WAS IN EXCELLENT SHAPE, WITHOUT A TRACE OF BODY RUST OR DETERIORATION. DEALER REPLACED THE BOLT AND CHECKED THE OTHER BELT ANCHORING BOLTS AND SAID THEY WERE OKL. HAD TO RETURN TO THE DEALER IN TWO DAYS SINCE THEIR REPAIR HAD LEFT THE SEAT BELT TWISTED. THEY UNBOLTED, THEN RE-BOLTED THE BELT ANCHOR IN THE UN-TWISTED, CORRECT POSITION. NO HARM OCCURRED SINCE I PUT ON MY BELT BEFORE STARTING THE CAR; REALIZING THE DEFECT IMMEDIATELY, I GOT TO WORK BY OTHER MEANS THAT DAY. THE VEHICLE WAS STATIONARY, IN MY GARAGE AT THE TIME OF THE DEFECT DISCOVERY.
Mfg Campaign: 11312097
Recall Date: Feb 28, 2020
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