Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA02, 20LA01
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB02/20TA02/20LB01
Recall Date: Jan 13, 2020
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 25, 2019
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 16, 2019
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET19A
Recall Date: Jun 28, 2019
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2014-2019 Toyota Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 4, 2019
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: J0K/JLD
Recall Date: Apr 3, 2018
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Toyota H0Z Lexus HLF
Recall Date: Dec 20, 2017
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17R2
Recall Date: May 2, 2017
Consumer Complaints
174 ComplaintsToyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
I'M VERY FRUSTRATED SINCE I BOUGHT MY TOYOTA SIENNA, I REALLY LIKE THIS MINIVAN BECAUSE IS VERY COMFORTABLE LIKE A FAMILY CAR, WHOEVER SINCE I BOUGHT IT AND I DID THE TEST DRIVE BEFORE I DECIDED TO BUY IT, I FELT LIKE WHEN YOU DRIVE A CAR IN AN IRREGULAR ROAD, I LET THE SELLER GUY KNOWS AND HE SAID THAT IS NORMAL CONSIDERING THAT THIS IS A LARGE MINIVAN AND THE MODEL ( SPORT MODEL) BROUGHT TIRES WITH A LOW PERFIL, SO BECAUSE HE IS THE SPECIALIST I WAS CONFORMING WITH HIS ANSWER. BUT WITH LESS THEN 5,000 MILES MY CAR STARTED TO TURNE ON THE TIRES LIGHT, WHEN I STOPPED IN A GAS STATION TO CHECK THE PRESSURE AND THE RIGHT REAR TIRE HAD NOT ENOUGH PRESSURE, I CHECKED THE REST OF THE TIRES AND I HAD TO FILL IT BUT WEREN'T TO MUCH COMPARED WITH THE RIGHT REAR. THIS SITUATION WERE HAPPENING EVERY WEEK, THE SAME SITUATION, I'M REGULARLY HAD TO STOP IN A GAS STATION TO FILL THE TIRES : (. I WENT TO THE CAR DEALER TO LET THEM KNOW MY CONCERN BECAUSE I THOUGHT MY TIRES HAD PROBLEMS, THEY CHECKED OUT AND THERE WAS NOT ANY PROBLEM JUST LOW PRESSURE. THESE SITUATIONS NEVER STOPPED, THE PAST MONTH SEPTEMBER 2018 I WENT TO THE DEALER AGAIN BECAUSE ONE DAY I WENT WITH MY HUSBAND TO DO WORKS THINGS AND MY CAR IT WAS LIKE A BLENDER, I WAS DRIVING AT 60 MPH IN A HIGHWAY AND I HAVE TO DOWN LOW MY SPEED BECAUSE IT LOOKS LIKE I WERE DRIVING IN A IRREGULAR ROAD. AGAIN TO THE DEALER AND THEY DIAGNOSED I HAVE TO REPLACE MY TIRES (WITH LESS THAT 21,000) . THIS IS NOT THE FIRST TIME I HAVE A NEW BRAND CAR BUT IT IS THE FIRST TIME I HAD TO REPLACE MY 4 TIRES WITH LESS THAN THIS TIME. I'M PRETTY SURE SOMETHING IS WRONG WITH TOYOTA, I'M FEELING AFFECTED WITH ALL THIS SITUATION. EVEN I CHANGE MY TIRES THE DASHBOARD TIRES LIGHT IS TURNED ON AGAIN.
Corrective Action:
I'M VERY FRUSTRATED SINCE I BOUGHT MY TOYOTA SIENNA, I REALLY LIKE THIS MINIVAN BECAUSE IS VERY COMFORTABLE LIKE A FAMILY CAR, WHOEVER SINCE I BOUGHT IT AND I DID THE TEST DRIVE BEFORE I DECIDED TO BUY IT, I FELT LIKE WHEN YOU DRIVE A CAR IN AN IRREGULAR ROAD, I LET THE SELLER GUY KNOWS AND HE SAID THAT IS NORMAL CONSIDERING THAT THIS IS A LARGE MINIVAN AND THE MODEL ( SPORT MODEL) BROUGHT TIRES WITH A LOW PERFIL, SO BECAUSE HE IS THE SPECIALIST I WAS CONFORMING WITH HIS ANSWER. BUT WITH LESS THEN 5,000 MILES MY CAR STARTED TO TURNE ON THE TIRES LIGHT, WHEN I STOPPED IN A GAS STATION TO CHECK THE PRESSURE AND THE RIGHT REAR TIRE HAD NOT ENOUGH PRESSURE, I CHECKED THE REST OF THE TIRES AND I HAD TO FILL IT BUT WEREN'T TO MUCH COMPARED WITH THE RIGHT REAR. THIS SITUATION WERE HAPPENING EVERY WEEK, THE SAME SITUATION, I'M REGULARLY HAD TO STOP IN A GAS STATION TO FILL THE TIRES : (. I WENT TO THE CAR DEALER TO LET THEM KNOW MY CONCERN BECAUSE I THOUGHT MY TIRES HAD PROBLEMS, THEY CHECKED OUT AND THERE WAS NOT ANY PROBLEM JUST LOW PRESSURE. THESE SITUATIONS NEVER STOPPED, THE PAST MONTH SEPTEMBER 2018 I WENT TO THE DEALER AGAIN BECAUSE ONE DAY I WENT WITH MY HUSBAND TO DO WORKS THINGS AND MY CAR IT WAS LIKE A BLENDER, I WAS DRIVING AT 60 MPH IN A HIGHWAY AND I HAVE TO DOWN LOW MY SPEED BECAUSE IT LOOKS LIKE I WERE DRIVING IN A IRREGULAR ROAD. AGAIN TO THE DEALER AND THEY DIAGNOSED I HAVE TO REPLACE MY TIRES (WITH LESS THAT 21,000) . THIS IS NOT THE FIRST TIME I HAVE A NEW BRAND CAR BUT IT IS THE FIRST TIME I HAD TO REPLACE MY 4 TIRES WITH LESS THAN THIS TIME. I'M PRETTY SURE SOMETHING IS WRONG WITH TOYOTA, I'M FEELING AFFECTED WITH ALL THIS SITUATION. EVEN I CHANGE MY TIRES THE DASHBOARD TIRES LIGHT IS TURNED ON AGAIN.
Additional Notes:
I'M VERY FRUSTRATED SINCE I BOUGHT MY TOYOTA SIENNA, I REALLY LIKE THIS MINIVAN BECAUSE IS VERY COMFORTABLE LIKE A FAMILY CAR, WHOEVER SINCE I BOUGHT IT AND I DID THE TEST DRIVE BEFORE I DECIDED TO BUY IT, I FELT LIKE WHEN YOU DRIVE A CAR IN AN IRREGULAR ROAD, I LET THE SELLER GUY KNOWS AND HE SAID THAT IS NORMAL CONSIDERING THAT THIS IS A LARGE MINIVAN AND THE MODEL ( SPORT MODEL) BROUGHT TIRES WITH A LOW PERFIL, SO BECAUSE HE IS THE SPECIALIST I WAS CONFORMING WITH HIS ANSWER. BUT WITH LESS THEN 5,000 MILES MY CAR STARTED TO TURNE ON THE TIRES LIGHT, WHEN I STOPPED IN A GAS STATION TO CHECK THE PRESSURE AND THE RIGHT REAR TIRE HAD NOT ENOUGH PRESSURE, I CHECKED THE REST OF THE TIRES AND I HAD TO FILL IT BUT WEREN'T TO MUCH COMPARED WITH THE RIGHT REAR. THIS SITUATION WERE HAPPENING EVERY WEEK, THE SAME SITUATION, I'M REGULARLY HAD TO STOP IN A GAS STATION TO FILL THE TIRES : (. I WENT TO THE CAR DEALER TO LET THEM KNOW MY CONCERN BECAUSE I THOUGHT MY TIRES HAD PROBLEMS, THEY CHECKED OUT AND THERE WAS NOT ANY PROBLEM JUST LOW PRESSURE. THESE SITUATIONS NEVER STOPPED, THE PAST MONTH SEPTEMBER 2018 I WENT TO THE DEALER AGAIN BECAUSE ONE DAY I WENT WITH MY HUSBAND TO DO WORKS THINGS AND MY CAR IT WAS LIKE A BLENDER, I WAS DRIVING AT 60 MPH IN A HIGHWAY AND I HAVE TO DOWN LOW MY SPEED BECAUSE IT LOOKS LIKE I WERE DRIVING IN A IRREGULAR ROAD. AGAIN TO THE DEALER AND THEY DIAGNOSED I HAVE TO REPLACE MY TIRES (WITH LESS THAT 21,000) . THIS IS NOT THE FIRST TIME I HAVE A NEW BRAND CAR BUT IT IS THE FIRST TIME I HAD TO REPLACE MY 4 TIRES WITH LESS THAN THIS TIME. I'M PRETTY SURE SOMETHING IS WRONG WITH TOYOTA, I'M FEELING AFFECTED WITH ALL THIS SITUATION. EVEN I CHANGE MY TIRES THE DASHBOARD TIRES LIGHT IS TURNED ON AGAIN.
Mfg Campaign: 11144289
Recall Date: Oct 31, 2018
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
PURCHASED VEHICLE BRAND NEW, TIRES WORN TO A DANGEROUS LEVEL FROM NORMAL HIGHWAY DRIVING BY 30,000 MILES.
Corrective Action:
PURCHASED VEHICLE BRAND NEW, TIRES WORN TO A DANGEROUS LEVEL FROM NORMAL HIGHWAY DRIVING BY 30,000 MILES.
Additional Notes:
PURCHASED VEHICLE BRAND NEW, TIRES WORN TO A DANGEROUS LEVEL FROM NORMAL HIGHWAY DRIVING BY 30,000 MILES.
Mfg Campaign: 11140141
Recall Date: Oct 13, 2018
Toyota Motor Corporation
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
CAR STALLS WHEN ACCELERATING FROM A STOP. HAPPENS ON HIGHWAY STOP AND GO AND WHEN ENTERING A JUNCTION AFTER A STOP SIGN. AFTER THE STALL THE CAR JERKS AS IT SUDDENLY LACKS TORQUE AND GOES TO A LOWER GEAR. TOYOTA TECHNICIAN SAID THAT TRACTION CONTROL SHUTS OFF FUEL. THIS IS DANGEROUS SINCE IT LEAVES YOU STALLED AFTER GOING INTO A JUNCTION. THEY ISSUED A TSB 0197-17 THAT DIDN'T SOLVE THE PROBLEM AND THEY CLAIM THAT THERE IS NO PROBLEM AND THAT IT IS A DRIVING STYLE ISSUE.
Corrective Action:
CAR STALLS WHEN ACCELERATING FROM A STOP. HAPPENS ON HIGHWAY STOP AND GO AND WHEN ENTERING A JUNCTION AFTER A STOP SIGN. AFTER THE STALL THE CAR JERKS AS IT SUDDENLY LACKS TORQUE AND GOES TO A LOWER GEAR. TOYOTA TECHNICIAN SAID THAT TRACTION CONTROL SHUTS OFF FUEL. THIS IS DANGEROUS SINCE IT LEAVES YOU STALLED AFTER GOING INTO A JUNCTION. THEY ISSUED A TSB 0197-17 THAT DIDN'T SOLVE THE PROBLEM AND THEY CLAIM THAT THERE IS NO PROBLEM AND THAT IT IS A DRIVING STYLE ISSUE.
Additional Notes:
CAR STALLS WHEN ACCELERATING FROM A STOP. HAPPENS ON HIGHWAY STOP AND GO AND WHEN ENTERING A JUNCTION AFTER A STOP SIGN. AFTER THE STALL THE CAR JERKS AS IT SUDDENLY LACKS TORQUE AND GOES TO A LOWER GEAR. TOYOTA TECHNICIAN SAID THAT TRACTION CONTROL SHUTS OFF FUEL. THIS IS DANGEROUS SINCE IT LEAVES YOU STALLED AFTER GOING INTO A JUNCTION. THEY ISSUED A TSB 0197-17 THAT DIDN'T SOLVE THE PROBLEM AND THEY CLAIM THAT THERE IS NO PROBLEM AND THAT IT IS A DRIVING STYLE ISSUE.
Mfg Campaign: 11139858
Recall Date: Oct 11, 2018
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR STALLS WHEN ACCELERATING FROM A STOP. HAPPENS ON HIGHWAY STOP AND GO AND WHEN ENTERING A JUNCTION AFTER A STOP SIGN. AFTER THE STALL THE CAR JERKS AS IT SUDDENLY LACKS TORQUE AND GOES TO A LOWER GEAR. TOYOTA TECHNICIAN SAID THAT TRACTION CONTROL SHUTS OFF FUEL. THIS IS DANGEROUS SINCE IT LEAVES YOU STALLED AFTER GOING INTO A JUNCTION. THEY ISSUED A TSB 0197-17 THAT DIDN'T SOLVE THE PROBLEM AND THEY CLAIM THAT THERE IS NO PROBLEM AND THAT IT IS A DRIVING STYLE ISSUE.
Corrective Action:
CAR STALLS WHEN ACCELERATING FROM A STOP. HAPPENS ON HIGHWAY STOP AND GO AND WHEN ENTERING A JUNCTION AFTER A STOP SIGN. AFTER THE STALL THE CAR JERKS AS IT SUDDENLY LACKS TORQUE AND GOES TO A LOWER GEAR. TOYOTA TECHNICIAN SAID THAT TRACTION CONTROL SHUTS OFF FUEL. THIS IS DANGEROUS SINCE IT LEAVES YOU STALLED AFTER GOING INTO A JUNCTION. THEY ISSUED A TSB 0197-17 THAT DIDN'T SOLVE THE PROBLEM AND THEY CLAIM THAT THERE IS NO PROBLEM AND THAT IT IS A DRIVING STYLE ISSUE.
Additional Notes:
CAR STALLS WHEN ACCELERATING FROM A STOP. HAPPENS ON HIGHWAY STOP AND GO AND WHEN ENTERING A JUNCTION AFTER A STOP SIGN. AFTER THE STALL THE CAR JERKS AS IT SUDDENLY LACKS TORQUE AND GOES TO A LOWER GEAR. TOYOTA TECHNICIAN SAID THAT TRACTION CONTROL SHUTS OFF FUEL. THIS IS DANGEROUS SINCE IT LEAVES YOU STALLED AFTER GOING INTO A JUNCTION. THEY ISSUED A TSB 0197-17 THAT DIDN'T SOLVE THE PROBLEM AND THEY CLAIM THAT THERE IS NO PROBLEM AND THAT IT IS A DRIVING STYLE ISSUE.
Mfg Campaign: 11139858
Recall Date: Oct 11, 2018
Toyota Motor Corporation
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
HUSBAND LOST CONTROL OF THE CAR DRIVING 75 MILED PER HOUR ON HIGHWAY. "AWD BRAKE OVERRIDE. CONTACT DEALERSHIP" CAME ON A GAUGE. PULLED OFF SIDE OF I-95 AND CAR SHOOK AND CAME TO A COMPLETE HAULT AFTER MAKING A LOUD GRINDING NOISE. WE IMMEDIATLEY NOTICED FIRE COMING FROM UNDER THE HOOD ON DRIVER SIDE. EVACUATED, CALLED 911. CAR WAS A TOTAL LOSS. PLEASE GET TOYOTA TO INVESTIGATE SINCE THIS IS NOT THE FIRST 2017 TOYOTA SIENNA TO CATCH ON FIRE IN THE SAME MANNER.
Corrective Action:
HUSBAND LOST CONTROL OF THE CAR DRIVING 75 MILED PER HOUR ON HIGHWAY. "AWD BRAKE OVERRIDE. CONTACT DEALERSHIP" CAME ON A GAUGE. PULLED OFF SIDE OF I-95 AND CAR SHOOK AND CAME TO A COMPLETE HAULT AFTER MAKING A LOUD GRINDING NOISE. WE IMMEDIATLEY NOTICED FIRE COMING FROM UNDER THE HOOD ON DRIVER SIDE. EVACUATED, CALLED 911. CAR WAS A TOTAL LOSS. PLEASE GET TOYOTA TO INVESTIGATE SINCE THIS IS NOT THE FIRST 2017 TOYOTA SIENNA TO CATCH ON FIRE IN THE SAME MANNER.
Additional Notes:
HUSBAND LOST CONTROL OF THE CAR DRIVING 75 MILED PER HOUR ON HIGHWAY. "AWD BRAKE OVERRIDE. CONTACT DEALERSHIP" CAME ON A GAUGE. PULLED OFF SIDE OF I-95 AND CAR SHOOK AND CAME TO A COMPLETE HAULT AFTER MAKING A LOUD GRINDING NOISE. WE IMMEDIATLEY NOTICED FIRE COMING FROM UNDER THE HOOD ON DRIVER SIDE. EVACUATED, CALLED 911. CAR WAS A TOTAL LOSS. PLEASE GET TOYOTA TO INVESTIGATE SINCE THIS IS NOT THE FIRST 2017 TOYOTA SIENNA TO CATCH ON FIRE IN THE SAME MANNER.
Mfg Campaign: 11124206
Recall Date: Sep 4, 2018
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HUSBAND LOST CONTROL OF THE CAR DRIVING 75 MILED PER HOUR ON HIGHWAY. "AWD BRAKE OVERRIDE. CONTACT DEALERSHIP" CAME ON A GAUGE. PULLED OFF SIDE OF I-95 AND CAR SHOOK AND CAME TO A COMPLETE HAULT AFTER MAKING A LOUD GRINDING NOISE. WE IMMEDIATLEY NOTICED FIRE COMING FROM UNDER THE HOOD ON DRIVER SIDE. EVACUATED, CALLED 911. CAR WAS A TOTAL LOSS. PLEASE GET TOYOTA TO INVESTIGATE SINCE THIS IS NOT THE FIRST 2017 TOYOTA SIENNA TO CATCH ON FIRE IN THE SAME MANNER.
Corrective Action:
HUSBAND LOST CONTROL OF THE CAR DRIVING 75 MILED PER HOUR ON HIGHWAY. "AWD BRAKE OVERRIDE. CONTACT DEALERSHIP" CAME ON A GAUGE. PULLED OFF SIDE OF I-95 AND CAR SHOOK AND CAME TO A COMPLETE HAULT AFTER MAKING A LOUD GRINDING NOISE. WE IMMEDIATLEY NOTICED FIRE COMING FROM UNDER THE HOOD ON DRIVER SIDE. EVACUATED, CALLED 911. CAR WAS A TOTAL LOSS. PLEASE GET TOYOTA TO INVESTIGATE SINCE THIS IS NOT THE FIRST 2017 TOYOTA SIENNA TO CATCH ON FIRE IN THE SAME MANNER.
Additional Notes:
HUSBAND LOST CONTROL OF THE CAR DRIVING 75 MILED PER HOUR ON HIGHWAY. "AWD BRAKE OVERRIDE. CONTACT DEALERSHIP" CAME ON A GAUGE. PULLED OFF SIDE OF I-95 AND CAR SHOOK AND CAME TO A COMPLETE HAULT AFTER MAKING A LOUD GRINDING NOISE. WE IMMEDIATLEY NOTICED FIRE COMING FROM UNDER THE HOOD ON DRIVER SIDE. EVACUATED, CALLED 911. CAR WAS A TOTAL LOSS. PLEASE GET TOYOTA TO INVESTIGATE SINCE THIS IS NOT THE FIRST 2017 TOYOTA SIENNA TO CATCH ON FIRE IN THE SAME MANNER.
Mfg Campaign: 11124206
Recall Date: Sep 4, 2018
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
HUSBAND LOST CONTROL OF THE CAR DRIVING 75 MILED PER HOUR ON HIGHWAY. "AWD BRAKE OVERRIDE. CONTACT DEALERSHIP" CAME ON A GAUGE. PULLED OFF SIDE OF I-95 AND CAR SHOOK AND CAME TO A COMPLETE HAULT AFTER MAKING A LOUD GRINDING NOISE. WE IMMEDIATLEY NOTICED FIRE COMING FROM UNDER THE HOOD ON DRIVER SIDE. EVACUATED, CALLED 911. CAR WAS A TOTAL LOSS. PLEASE GET TOYOTA TO INVESTIGATE SINCE THIS IS NOT THE FIRST 2017 TOYOTA SIENNA TO CATCH ON FIRE IN THE SAME MANNER.
Corrective Action:
HUSBAND LOST CONTROL OF THE CAR DRIVING 75 MILED PER HOUR ON HIGHWAY. "AWD BRAKE OVERRIDE. CONTACT DEALERSHIP" CAME ON A GAUGE. PULLED OFF SIDE OF I-95 AND CAR SHOOK AND CAME TO A COMPLETE HAULT AFTER MAKING A LOUD GRINDING NOISE. WE IMMEDIATLEY NOTICED FIRE COMING FROM UNDER THE HOOD ON DRIVER SIDE. EVACUATED, CALLED 911. CAR WAS A TOTAL LOSS. PLEASE GET TOYOTA TO INVESTIGATE SINCE THIS IS NOT THE FIRST 2017 TOYOTA SIENNA TO CATCH ON FIRE IN THE SAME MANNER.
Additional Notes:
HUSBAND LOST CONTROL OF THE CAR DRIVING 75 MILED PER HOUR ON HIGHWAY. "AWD BRAKE OVERRIDE. CONTACT DEALERSHIP" CAME ON A GAUGE. PULLED OFF SIDE OF I-95 AND CAR SHOOK AND CAME TO A COMPLETE HAULT AFTER MAKING A LOUD GRINDING NOISE. WE IMMEDIATLEY NOTICED FIRE COMING FROM UNDER THE HOOD ON DRIVER SIDE. EVACUATED, CALLED 911. CAR WAS A TOTAL LOSS. PLEASE GET TOYOTA TO INVESTIGATE SINCE THIS IS NOT THE FIRST 2017 TOYOTA SIENNA TO CATCH ON FIRE IN THE SAME MANNER.
Mfg Campaign: 11124206
Recall Date: Sep 4, 2018
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DOOR WAS NOT INSTALLED PROPERLY AND CLOSED BY ITSELF MANY TIMES WITHOUT DETECTING IF PEOPLE WERE IN THE WAY AND CRUSHED A CHILD AND HE WAS INJURED
Corrective Action:
THE DOOR WAS NOT INSTALLED PROPERLY AND CLOSED BY ITSELF MANY TIMES WITHOUT DETECTING IF PEOPLE WERE IN THE WAY AND CRUSHED A CHILD AND HE WAS INJURED
Additional Notes:
THE DOOR WAS NOT INSTALLED PROPERLY AND CLOSED BY ITSELF MANY TIMES WITHOUT DETECTING IF PEOPLE WERE IN THE WAY AND CRUSHED A CHILD AND HE WAS INJURED
Mfg Campaign: 11123467
Recall Date: Aug 30, 2018
Toyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
I DON'T HAVE A QUALITY ISSUE. MY PROBLEM IS THE HEADRESTS THAT HAVE TO MEET NHTSA REQUIREMENTS. WHEN I DRIVE MY CAR, THE HEADRESTS KILL MY NECK! I'M NOT EVEN UNDER A DOCTOR'S CARE, BUT I MAY HAVE TO BE, IF I KEEP THIS VEHICLE AS LONG AS I EXPECT TO. PLEASE CONSIDER REVISING THE HEADREST REQUIREMENTS. I THINK THERE MAY BE AN UNTOLD NUMBER OF CONSUMERS WITH NECK AND SPINAL PROBLEMS DUE TO THIS MANDATE.
Corrective Action:
I DON'T HAVE A QUALITY ISSUE. MY PROBLEM IS THE HEADRESTS THAT HAVE TO MEET NHTSA REQUIREMENTS. WHEN I DRIVE MY CAR, THE HEADRESTS KILL MY NECK! I'M NOT EVEN UNDER A DOCTOR'S CARE, BUT I MAY HAVE TO BE, IF I KEEP THIS VEHICLE AS LONG AS I EXPECT TO. PLEASE CONSIDER REVISING THE HEADREST REQUIREMENTS. I THINK THERE MAY BE AN UNTOLD NUMBER OF CONSUMERS WITH NECK AND SPINAL PROBLEMS DUE TO THIS MANDATE.
Additional Notes:
I DON'T HAVE A QUALITY ISSUE. MY PROBLEM IS THE HEADRESTS THAT HAVE TO MEET NHTSA REQUIREMENTS. WHEN I DRIVE MY CAR, THE HEADRESTS KILL MY NECK! I'M NOT EVEN UNDER A DOCTOR'S CARE, BUT I MAY HAVE TO BE, IF I KEEP THIS VEHICLE AS LONG AS I EXPECT TO. PLEASE CONSIDER REVISING THE HEADREST REQUIREMENTS. I THINK THERE MAY BE AN UNTOLD NUMBER OF CONSUMERS WITH NECK AND SPINAL PROBLEMS DUE TO THIS MANDATE.
Mfg Campaign: 11121589
Recall Date: Aug 22, 2018
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE WERE DRIVING SOUTH ON I-95 AT 4 O'CLOCK IN THE MORNING HEADING TO VACATION IN MYRTLE BEACH. 2 HOURS INTO OUR DRIVE AT 6 AM, DRIVER STATED THAT SOMETHING WAS GOING ON WITH THE CAR. FELT LIKE HE WAS LOSING CONTROL OF THE CAR . I LOOKED OVER AND SAW A GAUGE THAT READ AWD BRAKE OVERRIDE CONTACT DEALERSHIP. IT STARTED TO SLOW DOWN EVEN MORE SO HE PULLED OFF TO THE SIDE OF THE ROAD AND WHEN HE DID THE CAR SHOOK AND VIBRATED AND MADE A LOUD NOISE. WHEN THE CAR CAME TO A STOP SMOKE WITH SEEN COMING FROM UNDERNEATH THE HOOD. AND THEN A SECOND LATER A FLAME SHOT OUT FROM UNDERNEATH THE HOOD. IT ALL HAPPENED SO QUICKLY. I TOLD EVERYBODY TO GET OUT OF THE CAR THAT THE CAR WAS ON FIRE. I GRABBED MY PHONE AND MY PURSE AND JUMPED OUT AND CALLED 911. FIRE ENGINE SHOWED UP AND PUT OUT THE FIRE. THE CAR WAS A TOTAL LOSS. THE FIRE WAS SUPER FAST.
Corrective Action:
WE WERE DRIVING SOUTH ON I-95 AT 4 O'CLOCK IN THE MORNING HEADING TO VACATION IN MYRTLE BEACH. 2 HOURS INTO OUR DRIVE AT 6 AM, DRIVER STATED THAT SOMETHING WAS GOING ON WITH THE CAR. FELT LIKE HE WAS LOSING CONTROL OF THE CAR . I LOOKED OVER AND SAW A GAUGE THAT READ AWD BRAKE OVERRIDE CONTACT DEALERSHIP. IT STARTED TO SLOW DOWN EVEN MORE SO HE PULLED OFF TO THE SIDE OF THE ROAD AND WHEN HE DID THE CAR SHOOK AND VIBRATED AND MADE A LOUD NOISE. WHEN THE CAR CAME TO A STOP SMOKE WITH SEEN COMING FROM UNDERNEATH THE HOOD. AND THEN A SECOND LATER A FLAME SHOT OUT FROM UNDERNEATH THE HOOD. IT ALL HAPPENED SO QUICKLY. I TOLD EVERYBODY TO GET OUT OF THE CAR THAT THE CAR WAS ON FIRE. I GRABBED MY PHONE AND MY PURSE AND JUMPED OUT AND CALLED 911. FIRE ENGINE SHOWED UP AND PUT OUT THE FIRE. THE CAR WAS A TOTAL LOSS. THE FIRE WAS SUPER FAST.
Additional Notes:
WE WERE DRIVING SOUTH ON I-95 AT 4 O'CLOCK IN THE MORNING HEADING TO VACATION IN MYRTLE BEACH. 2 HOURS INTO OUR DRIVE AT 6 AM, DRIVER STATED THAT SOMETHING WAS GOING ON WITH THE CAR. FELT LIKE HE WAS LOSING CONTROL OF THE CAR . I LOOKED OVER AND SAW A GAUGE THAT READ AWD BRAKE OVERRIDE CONTACT DEALERSHIP. IT STARTED TO SLOW DOWN EVEN MORE SO HE PULLED OFF TO THE SIDE OF THE ROAD AND WHEN HE DID THE CAR SHOOK AND VIBRATED AND MADE A LOUD NOISE. WHEN THE CAR CAME TO A STOP SMOKE WITH SEEN COMING FROM UNDERNEATH THE HOOD. AND THEN A SECOND LATER A FLAME SHOT OUT FROM UNDERNEATH THE HOOD. IT ALL HAPPENED SO QUICKLY. I TOLD EVERYBODY TO GET OUT OF THE CAR THAT THE CAR WAS ON FIRE. I GRABBED MY PHONE AND MY PURSE AND JUMPED OUT AND CALLED 911. FIRE ENGINE SHOWED UP AND PUT OUT THE FIRE. THE CAR WAS A TOTAL LOSS. THE FIRE WAS SUPER FAST.
Mfg Campaign: 11121773
Recall Date: Aug 22, 2018
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE WAS TURNED OFF AND IN "PARK". VEHICLE APPARENTLY SLIPPED OUT OF "PARK" ON ITS OWN AND BEGAN ROLLING OUT OF GARAGE, DOWN AN INCLINED DRIVEWAY, ACROSS AN ALLEY, AND INTO A NEIGHBORING FENCE.
Corrective Action:
VEHICLE WAS TURNED OFF AND IN "PARK". VEHICLE APPARENTLY SLIPPED OUT OF "PARK" ON ITS OWN AND BEGAN ROLLING OUT OF GARAGE, DOWN AN INCLINED DRIVEWAY, ACROSS AN ALLEY, AND INTO A NEIGHBORING FENCE.
Additional Notes:
VEHICLE WAS TURNED OFF AND IN "PARK". VEHICLE APPARENTLY SLIPPED OUT OF "PARK" ON ITS OWN AND BEGAN ROLLING OUT OF GARAGE, DOWN AN INCLINED DRIVEWAY, ACROSS AN ALLEY, AND INTO A NEIGHBORING FENCE.
Mfg Campaign: 11119600
Recall Date: Aug 13, 2018
Toyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
SINCE WE BOUGHT THE VEHICLE THERE HAS BEEN A SHAKING AND BANG NOISE FROM THE THIRD SET ROW AND PASSAGER SEAT IN SECOND ROW AND GLOVE BOX. THE ARLINGTON VA DEALER FIXED IT NINE MONTHS LATER BUT THE NOISE AND SHAKING RETURNED YESTERDAY AT THE DEALER IN BOWIE MARYLAND THE TOLD US IT WAS A NORMAL CHARACTERISTICS ISSUE JUST WITH OUR VAN NO OTHER COMPLAINTS WERE ISSUED. THE TRIED TO FORCE US TO TAKE THE VAN BEFORE IT WAS FIXED AND TOOK THE RETAL CAR BACK WHICH LEFT US WITH NO VEHICLE. MY CASE NUMBER IS 108011842. JUST WANT IT FIXED NOT THE RUDE UNSATISFIED SERVICE FROM THE OWNER HIMSELF AND TOM THE SERVICE MANAGER.
Corrective Action:
SINCE WE BOUGHT THE VEHICLE THERE HAS BEEN A SHAKING AND BANG NOISE FROM THE THIRD SET ROW AND PASSAGER SEAT IN SECOND ROW AND GLOVE BOX. THE ARLINGTON VA DEALER FIXED IT NINE MONTHS LATER BUT THE NOISE AND SHAKING RETURNED YESTERDAY AT THE DEALER IN BOWIE MARYLAND THE TOLD US IT WAS A NORMAL CHARACTERISTICS ISSUE JUST WITH OUR VAN NO OTHER COMPLAINTS WERE ISSUED. THE TRIED TO FORCE US TO TAKE THE VAN BEFORE IT WAS FIXED AND TOOK THE RETAL CAR BACK WHICH LEFT US WITH NO VEHICLE. MY CASE NUMBER IS 108011842. JUST WANT IT FIXED NOT THE RUDE UNSATISFIED SERVICE FROM THE OWNER HIMSELF AND TOM THE SERVICE MANAGER.
Additional Notes:
SINCE WE BOUGHT THE VEHICLE THERE HAS BEEN A SHAKING AND BANG NOISE FROM THE THIRD SET ROW AND PASSAGER SEAT IN SECOND ROW AND GLOVE BOX. THE ARLINGTON VA DEALER FIXED IT NINE MONTHS LATER BUT THE NOISE AND SHAKING RETURNED YESTERDAY AT THE DEALER IN BOWIE MARYLAND THE TOLD US IT WAS A NORMAL CHARACTERISTICS ISSUE JUST WITH OUR VAN NO OTHER COMPLAINTS WERE ISSUED. THE TRIED TO FORCE US TO TAKE THE VAN BEFORE IT WAS FIXED AND TOOK THE RETAL CAR BACK WHICH LEFT US WITH NO VEHICLE. MY CASE NUMBER IS 108011842. JUST WANT IT FIXED NOT THE RUDE UNSATISFIED SERVICE FROM THE OWNER HIMSELF AND TOM THE SERVICE MANAGER.
Mfg Campaign: 11115424
Recall Date: Aug 2, 2018
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SINCE WE BOUGHT THE VEHICLE THERE HAS BEEN A SHAKING AND BANG NOISE FROM THE THIRD SET ROW AND PASSAGER SEAT IN SECOND ROW AND GLOVE BOX. THE ARLINGTON VA DEALER FIXED IT NINE MONTHS LATER BUT THE NOISE AND SHAKING RETURNED YESTERDAY AT THE DEALER IN BOWIE MARYLAND THE TOLD US IT WAS A NORMAL CHARACTERISTICS ISSUE JUST WITH OUR VAN NO OTHER COMPLAINTS WERE ISSUED. THE TRIED TO FORCE US TO TAKE THE VAN BEFORE IT WAS FIXED AND TOOK THE RETAL CAR BACK WHICH LEFT US WITH NO VEHICLE. MY CASE NUMBER IS 108011842. JUST WANT IT FIXED NOT THE RUDE UNSATISFIED SERVICE FROM THE OWNER HIMSELF AND TOM THE SERVICE MANAGER.
Corrective Action:
SINCE WE BOUGHT THE VEHICLE THERE HAS BEEN A SHAKING AND BANG NOISE FROM THE THIRD SET ROW AND PASSAGER SEAT IN SECOND ROW AND GLOVE BOX. THE ARLINGTON VA DEALER FIXED IT NINE MONTHS LATER BUT THE NOISE AND SHAKING RETURNED YESTERDAY AT THE DEALER IN BOWIE MARYLAND THE TOLD US IT WAS A NORMAL CHARACTERISTICS ISSUE JUST WITH OUR VAN NO OTHER COMPLAINTS WERE ISSUED. THE TRIED TO FORCE US TO TAKE THE VAN BEFORE IT WAS FIXED AND TOOK THE RETAL CAR BACK WHICH LEFT US WITH NO VEHICLE. MY CASE NUMBER IS 108011842. JUST WANT IT FIXED NOT THE RUDE UNSATISFIED SERVICE FROM THE OWNER HIMSELF AND TOM THE SERVICE MANAGER.
Additional Notes:
SINCE WE BOUGHT THE VEHICLE THERE HAS BEEN A SHAKING AND BANG NOISE FROM THE THIRD SET ROW AND PASSAGER SEAT IN SECOND ROW AND GLOVE BOX. THE ARLINGTON VA DEALER FIXED IT NINE MONTHS LATER BUT THE NOISE AND SHAKING RETURNED YESTERDAY AT THE DEALER IN BOWIE MARYLAND THE TOLD US IT WAS A NORMAL CHARACTERISTICS ISSUE JUST WITH OUR VAN NO OTHER COMPLAINTS WERE ISSUED. THE TRIED TO FORCE US TO TAKE THE VAN BEFORE IT WAS FIXED AND TOOK THE RETAL CAR BACK WHICH LEFT US WITH NO VEHICLE. MY CASE NUMBER IS 108011842. JUST WANT IT FIXED NOT THE RUDE UNSATISFIED SERVICE FROM THE OWNER HIMSELF AND TOM THE SERVICE MANAGER.
Mfg Campaign: 11115424
Recall Date: Aug 2, 2018
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
JULY 22 2018 AFTERNOON. I WAS DRIVING THE SIENNA 2017 ON A HIGHWAY IN SPEED 70MPH IN THE ECT MODE WITH MY WIFE AND KIDS. IT SEEMED EVERYTHING NORMAL AT THE BEGINNING. WHEN I WAS PRESSING GAS PEDAL THE CAR DID NOT ACCELERATE AT ALL. ON THE CONTRARY, THE MINI-VAN WAS SLOWING DOWN. I BECAME NERVOUS SINCE THAT WAS A 3 LANES HIGHWAY, I WAS IN LEFTIST LANE AND THERE WAS NARROW CUBE AND DID NOT HAVE ENOUGH SPACE TO STOP. I PRESSED GAS PEDAL HARDER, AND ENGINE GOT TO 6000 RPM HOWEVER THERE WAS NO POWER AT ALL. WHAT MADE ME MORE NERVOUS WAS THAT THE DISPLAY DID NOT SHOW THE TRANSMISSION INDICATOR AT ALL. THE DISPLAY SUPPOSES ALWAYS SHOW THE TRANSMISSION INDICATOR SUCH AS P/N/D'. HOWEVER, AT THAT TIME THE DISPLAY DID NOT SHOW ANY OF THAT, THE DISPLAY AREA WAS BLANK. I ALSO PULLED THE SHIFT HANDLER BACKWARD TO MAKE SURE THE GEAR WAS ON 'D' , INSTEAD OF 'N'. THAT DID NOT HELP. I ASKED MY WIFE TO TURN ON THE EMERGENCY LIGHT SINCE I HAD TO FOCUS TO CONTROL THE CAR. I WAS DOING PRESSED/RELEASE GAS PADDLE REPEAT AND IT PROVIDED A LITTLE BIT POWER TO THE CAR. I MANAGED SWITCHED TO THE RIGHTEST LANES AND GET TO A CLOSED EXIT. I STOPPED THE CAR, OPENED THE FRONT HOOK AND SAW NOTHING WRONG. ONCE I RESTART THE MINIVAN, I SAW THE 'P' SHOWED UP IN THE DISPLAY. I TESTED THE MINI VAN. SEEMED TO ME, IT WAS BACK TO NORMAL. I DROVE WITH EXTRA CAUTION AND FEAR BACK TO HOME. ALL THIS HAPPENED RIGHT AFTER THE VERY FIRST 5000 MILES SERVICE FOR MY NEW CAR. TRANSMISSION LOST POWER IN THE HIGHWAY IS VERY DANGEROUS. IT MAY CAUSE FATAL ACCIDENT. I AM WORRIED THIS MAY HAPPY AGAIN IN THE FUTURE. I AM SCARED TO DRIVE THIS CAR IN A HIGHWAY WITH MY FAMILY. I REQUEST THIS TO BE INVESTIGATED TO PREVENT IT FROM HAPPENING AGAIN.
Corrective Action:
JULY 22 2018 AFTERNOON. I WAS DRIVING THE SIENNA 2017 ON A HIGHWAY IN SPEED 70MPH IN THE ECT MODE WITH MY WIFE AND KIDS. IT SEEMED EVERYTHING NORMAL AT THE BEGINNING. WHEN I WAS PRESSING GAS PEDAL THE CAR DID NOT ACCELERATE AT ALL. ON THE CONTRARY, THE MINI-VAN WAS SLOWING DOWN. I BECAME NERVOUS SINCE THAT WAS A 3 LANES HIGHWAY, I WAS IN LEFTIST LANE AND THERE WAS NARROW CUBE AND DID NOT HAVE ENOUGH SPACE TO STOP. I PRESSED GAS PEDAL HARDER, AND ENGINE GOT TO 6000 RPM HOWEVER THERE WAS NO POWER AT ALL. WHAT MADE ME MORE NERVOUS WAS THAT THE DISPLAY DID NOT SHOW THE TRANSMISSION INDICATOR AT ALL. THE DISPLAY SUPPOSES ALWAYS SHOW THE TRANSMISSION INDICATOR SUCH AS P/N/D'. HOWEVER, AT THAT TIME THE DISPLAY DID NOT SHOW ANY OF THAT, THE DISPLAY AREA WAS BLANK. I ALSO PULLED THE SHIFT HANDLER BACKWARD TO MAKE SURE THE GEAR WAS ON 'D' , INSTEAD OF 'N'. THAT DID NOT HELP. I ASKED MY WIFE TO TURN ON THE EMERGENCY LIGHT SINCE I HAD TO FOCUS TO CONTROL THE CAR. I WAS DOING PRESSED/RELEASE GAS PADDLE REPEAT AND IT PROVIDED A LITTLE BIT POWER TO THE CAR. I MANAGED SWITCHED TO THE RIGHTEST LANES AND GET TO A CLOSED EXIT. I STOPPED THE CAR, OPENED THE FRONT HOOK AND SAW NOTHING WRONG. ONCE I RESTART THE MINIVAN, I SAW THE 'P' SHOWED UP IN THE DISPLAY. I TESTED THE MINI VAN. SEEMED TO ME, IT WAS BACK TO NORMAL. I DROVE WITH EXTRA CAUTION AND FEAR BACK TO HOME. ALL THIS HAPPENED RIGHT AFTER THE VERY FIRST 5000 MILES SERVICE FOR MY NEW CAR. TRANSMISSION LOST POWER IN THE HIGHWAY IS VERY DANGEROUS. IT MAY CAUSE FATAL ACCIDENT. I AM WORRIED THIS MAY HAPPY AGAIN IN THE FUTURE. I AM SCARED TO DRIVE THIS CAR IN A HIGHWAY WITH MY FAMILY. I REQUEST THIS TO BE INVESTIGATED TO PREVENT IT FROM HAPPENING AGAIN.
Additional Notes:
JULY 22 2018 AFTERNOON. I WAS DRIVING THE SIENNA 2017 ON A HIGHWAY IN SPEED 70MPH IN THE ECT MODE WITH MY WIFE AND KIDS. IT SEEMED EVERYTHING NORMAL AT THE BEGINNING. WHEN I WAS PRESSING GAS PEDAL THE CAR DID NOT ACCELERATE AT ALL. ON THE CONTRARY, THE MINI-VAN WAS SLOWING DOWN. I BECAME NERVOUS SINCE THAT WAS A 3 LANES HIGHWAY, I WAS IN LEFTIST LANE AND THERE WAS NARROW CUBE AND DID NOT HAVE ENOUGH SPACE TO STOP. I PRESSED GAS PEDAL HARDER, AND ENGINE GOT TO 6000 RPM HOWEVER THERE WAS NO POWER AT ALL. WHAT MADE ME MORE NERVOUS WAS THAT THE DISPLAY DID NOT SHOW THE TRANSMISSION INDICATOR AT ALL. THE DISPLAY SUPPOSES ALWAYS SHOW THE TRANSMISSION INDICATOR SUCH AS P/N/D'. HOWEVER, AT THAT TIME THE DISPLAY DID NOT SHOW ANY OF THAT, THE DISPLAY AREA WAS BLANK. I ALSO PULLED THE SHIFT HANDLER BACKWARD TO MAKE SURE THE GEAR WAS ON 'D' , INSTEAD OF 'N'. THAT DID NOT HELP. I ASKED MY WIFE TO TURN ON THE EMERGENCY LIGHT SINCE I HAD TO FOCUS TO CONTROL THE CAR. I WAS DOING PRESSED/RELEASE GAS PADDLE REPEAT AND IT PROVIDED A LITTLE BIT POWER TO THE CAR. I MANAGED SWITCHED TO THE RIGHTEST LANES AND GET TO A CLOSED EXIT. I STOPPED THE CAR, OPENED THE FRONT HOOK AND SAW NOTHING WRONG. ONCE I RESTART THE MINIVAN, I SAW THE 'P' SHOWED UP IN THE DISPLAY. I TESTED THE MINI VAN. SEEMED TO ME, IT WAS BACK TO NORMAL. I DROVE WITH EXTRA CAUTION AND FEAR BACK TO HOME. ALL THIS HAPPENED RIGHT AFTER THE VERY FIRST 5000 MILES SERVICE FOR MY NEW CAR. TRANSMISSION LOST POWER IN THE HIGHWAY IS VERY DANGEROUS. IT MAY CAUSE FATAL ACCIDENT. I AM WORRIED THIS MAY HAPPY AGAIN IN THE FUTURE. I AM SCARED TO DRIVE THIS CAR IN A HIGHWAY WITH MY FAMILY. I REQUEST THIS TO BE INVESTIGATED TO PREVENT IT FROM HAPPENING AGAIN.
Mfg Campaign: 11114698
Recall Date: Jul 30, 2018
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
INSTRUMENT PANEL GAUGES HARD OR IMPOSSIBLE TO READ DURING DAYTIME HOURS UNLESS FULL SUN IS OUT. CAN NOT SEE THE SPEEDOMETER NOR OTHER INDICATIONS. INSTRUMENT PANEL LIGHTING COME ON WHEN HEADLIGHTS OR PARKING LIGHTS ON, BUT AT DAY TIME WHEN THEY ARE OFF, THE TERRIBLY DESIGNED DARK CLUSTER IS IMPOSSIBLE TO SEE. DUE TO THE DARK DESIGN OF THE CLUSTER, I RECOMMEND THAT THE VEHICLE CLUSTER ILLUMINATION TO BE ON AT ALL TIMES DURING VEHICLE OPERATIONS REGARDLESS THE POSITION OF THE HEADLIGHT SWITCH.
Corrective Action:
INSTRUMENT PANEL GAUGES HARD OR IMPOSSIBLE TO READ DURING DAYTIME HOURS UNLESS FULL SUN IS OUT. CAN NOT SEE THE SPEEDOMETER NOR OTHER INDICATIONS. INSTRUMENT PANEL LIGHTING COME ON WHEN HEADLIGHTS OR PARKING LIGHTS ON, BUT AT DAY TIME WHEN THEY ARE OFF, THE TERRIBLY DESIGNED DARK CLUSTER IS IMPOSSIBLE TO SEE. DUE TO THE DARK DESIGN OF THE CLUSTER, I RECOMMEND THAT THE VEHICLE CLUSTER ILLUMINATION TO BE ON AT ALL TIMES DURING VEHICLE OPERATIONS REGARDLESS THE POSITION OF THE HEADLIGHT SWITCH.
Additional Notes:
INSTRUMENT PANEL GAUGES HARD OR IMPOSSIBLE TO READ DURING DAYTIME HOURS UNLESS FULL SUN IS OUT. CAN NOT SEE THE SPEEDOMETER NOR OTHER INDICATIONS. INSTRUMENT PANEL LIGHTING COME ON WHEN HEADLIGHTS OR PARKING LIGHTS ON, BUT AT DAY TIME WHEN THEY ARE OFF, THE TERRIBLY DESIGNED DARK CLUSTER IS IMPOSSIBLE TO SEE. DUE TO THE DARK DESIGN OF THE CLUSTER, I RECOMMEND THAT THE VEHICLE CLUSTER ILLUMINATION TO BE ON AT ALL TIMES DURING VEHICLE OPERATIONS REGARDLESS THE POSITION OF THE HEADLIGHT SWITCH.
Mfg Campaign: 11112804
Recall Date: Jul 21, 2018
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
WHILE WAITING IN TRAFFIC ON A COUNTY ROAD TO TURN LEFT, OUR SIENNA WAS HIT FROM BEHIND BY A CAR TRAVELING AT APPROXIMATELY 40 MPH. FRONT ROW SEATBELTS DID NOT ENGAGE, NOR DID FRONT AIRBAGS DEPLOY. OUR SIENNA HIT THE STOPPED VEHICLE IN FRONT OF US UPON IMPACT AS WELL. ONLY RIGHT SIDE CURTAIN AIRBAGS DEPLOYED AND MIDDLE ROW SEATBELTS RESTRAIN. THIS RESULTED IN MULTIPLE INJURIES TO THE FRONT ROW PASSENGERS, INCLUDING A SEVERE CONCUSSION.
Corrective Action:
WHILE WAITING IN TRAFFIC ON A COUNTY ROAD TO TURN LEFT, OUR SIENNA WAS HIT FROM BEHIND BY A CAR TRAVELING AT APPROXIMATELY 40 MPH. FRONT ROW SEATBELTS DID NOT ENGAGE, NOR DID FRONT AIRBAGS DEPLOY. OUR SIENNA HIT THE STOPPED VEHICLE IN FRONT OF US UPON IMPACT AS WELL. ONLY RIGHT SIDE CURTAIN AIRBAGS DEPLOYED AND MIDDLE ROW SEATBELTS RESTRAIN. THIS RESULTED IN MULTIPLE INJURIES TO THE FRONT ROW PASSENGERS, INCLUDING A SEVERE CONCUSSION.
Additional Notes:
WHILE WAITING IN TRAFFIC ON A COUNTY ROAD TO TURN LEFT, OUR SIENNA WAS HIT FROM BEHIND BY A CAR TRAVELING AT APPROXIMATELY 40 MPH. FRONT ROW SEATBELTS DID NOT ENGAGE, NOR DID FRONT AIRBAGS DEPLOY. OUR SIENNA HIT THE STOPPED VEHICLE IN FRONT OF US UPON IMPACT AS WELL. ONLY RIGHT SIDE CURTAIN AIRBAGS DEPLOYED AND MIDDLE ROW SEATBELTS RESTRAIN. THIS RESULTED IN MULTIPLE INJURIES TO THE FRONT ROW PASSENGERS, INCLUDING A SEVERE CONCUSSION.
Mfg Campaign: 11109515
Recall Date: Jul 4, 2018
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
WHILE WAITING IN TRAFFIC ON A COUNTY ROAD TO TURN LEFT, OUR SIENNA WAS HIT FROM BEHIND BY A CAR TRAVELING AT APPROXIMATELY 40 MPH. FRONT ROW SEATBELTS DID NOT ENGAGE, NOR DID FRONT AIRBAGS DEPLOY. OUR SIENNA HIT THE STOPPED VEHICLE IN FRONT OF US UPON IMPACT AS WELL. ONLY RIGHT SIDE CURTAIN AIRBAGS DEPLOYED AND MIDDLE ROW SEATBELTS RESTRAIN. THIS RESULTED IN MULTIPLE INJURIES TO THE FRONT ROW PASSENGERS, INCLUDING A SEVERE CONCUSSION.
Corrective Action:
WHILE WAITING IN TRAFFIC ON A COUNTY ROAD TO TURN LEFT, OUR SIENNA WAS HIT FROM BEHIND BY A CAR TRAVELING AT APPROXIMATELY 40 MPH. FRONT ROW SEATBELTS DID NOT ENGAGE, NOR DID FRONT AIRBAGS DEPLOY. OUR SIENNA HIT THE STOPPED VEHICLE IN FRONT OF US UPON IMPACT AS WELL. ONLY RIGHT SIDE CURTAIN AIRBAGS DEPLOYED AND MIDDLE ROW SEATBELTS RESTRAIN. THIS RESULTED IN MULTIPLE INJURIES TO THE FRONT ROW PASSENGERS, INCLUDING A SEVERE CONCUSSION.
Additional Notes:
WHILE WAITING IN TRAFFIC ON A COUNTY ROAD TO TURN LEFT, OUR SIENNA WAS HIT FROM BEHIND BY A CAR TRAVELING AT APPROXIMATELY 40 MPH. FRONT ROW SEATBELTS DID NOT ENGAGE, NOR DID FRONT AIRBAGS DEPLOY. OUR SIENNA HIT THE STOPPED VEHICLE IN FRONT OF US UPON IMPACT AS WELL. ONLY RIGHT SIDE CURTAIN AIRBAGS DEPLOYED AND MIDDLE ROW SEATBELTS RESTRAIN. THIS RESULTED IN MULTIPLE INJURIES TO THE FRONT ROW PASSENGERS, INCLUDING A SEVERE CONCUSSION.
Mfg Campaign: 11109515
Recall Date: Jul 4, 2018
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS DRIVING ON THE INTERSTATE AT APPROXIMATELY 65 MILES PER HOUR. MY 'CHECK ALL WHEEL DRIVE SYSTEM' WARNING ALARM CAME ON SHORTLY FOLLOWED BY THE: CHECK ENGINE, BATTERY ALARM, COLLISION BREAKING SYSTEM, ETC. I'M CERTAIN THERE WERE MORE ALERTS GOING OFF; HOWEVER I WAS TRYING TO STEER A CAR, THAT HAD LOST POWER OFF THE ROADWAY. I WAS ABLE TO GET THE CAR SAFELY ONTO THE SHOULDER WHERE I ATTEMPTED TO TURN OFF THE VEHICLE. I COULDN'T TURN THE CAR OFF UNTIL I REALIZED I NEEDED THE CAR TO BE IN PARK. AFTER I TURNED THE CAR OFF I NOTICED BLACK SMOKE COMING FROM THE ENGINE AND COULD SMELL SOMETHING BURNING. I OPENED THE DOOR & GOT MY THREE YEAR OLD SON OUT OF THE CAR & NOTICED MORE BLACK SMOKE. I QUICKLY DISTANCED MYSELF FROM THE VEHICLE & NOTICED FIRE COMING FROM THE ENGINE. I CALLED 911 BUT THE CAR WAS ENGULFED IN FLAMES WITHIN MINUTES. THE FIRE DEPARTMENT RESPONDED WITHIN 5 MINUTES & WERE ABLE TO EXTINGUISH THE FIRE. *JS
Corrective Action:
I WAS DRIVING ON THE INTERSTATE AT APPROXIMATELY 65 MILES PER HOUR. MY 'CHECK ALL WHEEL DRIVE SYSTEM' WARNING ALARM CAME ON SHORTLY FOLLOWED BY THE: CHECK ENGINE, BATTERY ALARM, COLLISION BREAKING SYSTEM, ETC. I'M CERTAIN THERE WERE MORE ALERTS GOING OFF; HOWEVER I WAS TRYING TO STEER A CAR, THAT HAD LOST POWER OFF THE ROADWAY. I WAS ABLE TO GET THE CAR SAFELY ONTO THE SHOULDER WHERE I ATTEMPTED TO TURN OFF THE VEHICLE. I COULDN'T TURN THE CAR OFF UNTIL I REALIZED I NEEDED THE CAR TO BE IN PARK. AFTER I TURNED THE CAR OFF I NOTICED BLACK SMOKE COMING FROM THE ENGINE AND COULD SMELL SOMETHING BURNING. I OPENED THE DOOR & GOT MY THREE YEAR OLD SON OUT OF THE CAR & NOTICED MORE BLACK SMOKE. I QUICKLY DISTANCED MYSELF FROM THE VEHICLE & NOTICED FIRE COMING FROM THE ENGINE. I CALLED 911 BUT THE CAR WAS ENGULFED IN FLAMES WITHIN MINUTES. THE FIRE DEPARTMENT RESPONDED WITHIN 5 MINUTES & WERE ABLE TO EXTINGUISH THE FIRE. *JS
Additional Notes:
I WAS DRIVING ON THE INTERSTATE AT APPROXIMATELY 65 MILES PER HOUR. MY 'CHECK ALL WHEEL DRIVE SYSTEM' WARNING ALARM CAME ON SHORTLY FOLLOWED BY THE: CHECK ENGINE, BATTERY ALARM, COLLISION BREAKING SYSTEM, ETC. I'M CERTAIN THERE WERE MORE ALERTS GOING OFF; HOWEVER I WAS TRYING TO STEER A CAR, THAT HAD LOST POWER OFF THE ROADWAY. I WAS ABLE TO GET THE CAR SAFELY ONTO THE SHOULDER WHERE I ATTEMPTED TO TURN OFF THE VEHICLE. I COULDN'T TURN THE CAR OFF UNTIL I REALIZED I NEEDED THE CAR TO BE IN PARK. AFTER I TURNED THE CAR OFF I NOTICED BLACK SMOKE COMING FROM THE ENGINE AND COULD SMELL SOMETHING BURNING. I OPENED THE DOOR & GOT MY THREE YEAR OLD SON OUT OF THE CAR & NOTICED MORE BLACK SMOKE. I QUICKLY DISTANCED MYSELF FROM THE VEHICLE & NOTICED FIRE COMING FROM THE ENGINE. I CALLED 911 BUT THE CAR WAS ENGULFED IN FLAMES WITHIN MINUTES. THE FIRE DEPARTMENT RESPONDED WITHIN 5 MINUTES & WERE ABLE TO EXTINGUISH THE FIRE. *JS
Mfg Campaign: 11105014
Recall Date: Jul 1, 2018
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING ON THE INTERSTATE AT APPROXIMATELY 65 MILES PER HOUR. MY 'CHECK ALL WHEEL DRIVE SYSTEM' WARNING ALARM CAME ON SHORTLY FOLLOWED BY THE: CHECK ENGINE, BATTERY ALARM, COLLISION BREAKING SYSTEM, ETC. I'M CERTAIN THERE WERE MORE ALERTS GOING OFF; HOWEVER I WAS TRYING TO STEER A CAR, THAT HAD LOST POWER OFF THE ROADWAY. I WAS ABLE TO GET THE CAR SAFELY ONTO THE SHOULDER WHERE I ATTEMPTED TO TURN OFF THE VEHICLE. I COULDN'T TURN THE CAR OFF UNTIL I REALIZED I NEEDED THE CAR TO BE IN PARK. AFTER I TURNED THE CAR OFF I NOTICED BLACK SMOKE COMING FROM THE ENGINE AND COULD SMELL SOMETHING BURNING. I OPENED THE DOOR & GOT MY THREE YEAR OLD SON OUT OF THE CAR & NOTICED MORE BLACK SMOKE. I QUICKLY DISTANCED MYSELF FROM THE VEHICLE & NOTICED FIRE COMING FROM THE ENGINE. I CALLED 911 BUT THE CAR WAS ENGULFED IN FLAMES WITHIN MINUTES. THE FIRE DEPARTMENT RESPONDED WITHIN 5 MINUTES & WERE ABLE TO EXTINGUISH THE FIRE. *JS
Corrective Action:
I WAS DRIVING ON THE INTERSTATE AT APPROXIMATELY 65 MILES PER HOUR. MY 'CHECK ALL WHEEL DRIVE SYSTEM' WARNING ALARM CAME ON SHORTLY FOLLOWED BY THE: CHECK ENGINE, BATTERY ALARM, COLLISION BREAKING SYSTEM, ETC. I'M CERTAIN THERE WERE MORE ALERTS GOING OFF; HOWEVER I WAS TRYING TO STEER A CAR, THAT HAD LOST POWER OFF THE ROADWAY. I WAS ABLE TO GET THE CAR SAFELY ONTO THE SHOULDER WHERE I ATTEMPTED TO TURN OFF THE VEHICLE. I COULDN'T TURN THE CAR OFF UNTIL I REALIZED I NEEDED THE CAR TO BE IN PARK. AFTER I TURNED THE CAR OFF I NOTICED BLACK SMOKE COMING FROM THE ENGINE AND COULD SMELL SOMETHING BURNING. I OPENED THE DOOR & GOT MY THREE YEAR OLD SON OUT OF THE CAR & NOTICED MORE BLACK SMOKE. I QUICKLY DISTANCED MYSELF FROM THE VEHICLE & NOTICED FIRE COMING FROM THE ENGINE. I CALLED 911 BUT THE CAR WAS ENGULFED IN FLAMES WITHIN MINUTES. THE FIRE DEPARTMENT RESPONDED WITHIN 5 MINUTES & WERE ABLE TO EXTINGUISH THE FIRE. *JS
Additional Notes:
I WAS DRIVING ON THE INTERSTATE AT APPROXIMATELY 65 MILES PER HOUR. MY 'CHECK ALL WHEEL DRIVE SYSTEM' WARNING ALARM CAME ON SHORTLY FOLLOWED BY THE: CHECK ENGINE, BATTERY ALARM, COLLISION BREAKING SYSTEM, ETC. I'M CERTAIN THERE WERE MORE ALERTS GOING OFF; HOWEVER I WAS TRYING TO STEER A CAR, THAT HAD LOST POWER OFF THE ROADWAY. I WAS ABLE TO GET THE CAR SAFELY ONTO THE SHOULDER WHERE I ATTEMPTED TO TURN OFF THE VEHICLE. I COULDN'T TURN THE CAR OFF UNTIL I REALIZED I NEEDED THE CAR TO BE IN PARK. AFTER I TURNED THE CAR OFF I NOTICED BLACK SMOKE COMING FROM THE ENGINE AND COULD SMELL SOMETHING BURNING. I OPENED THE DOOR & GOT MY THREE YEAR OLD SON OUT OF THE CAR & NOTICED MORE BLACK SMOKE. I QUICKLY DISTANCED MYSELF FROM THE VEHICLE & NOTICED FIRE COMING FROM THE ENGINE. I CALLED 911 BUT THE CAR WAS ENGULFED IN FLAMES WITHIN MINUTES. THE FIRE DEPARTMENT RESPONDED WITHIN 5 MINUTES & WERE ABLE TO EXTINGUISH THE FIRE. *JS
Mfg Campaign: 11105014
Recall Date: Jul 1, 2018
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. WHILE DRIVING 50 MPH, A LOUD ABNORMAL NOISE WAS HEARD FROM THE ROOF AREA. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, SLID OPEN THE SUN ROOF COVER, AND NOTICED THAT THE GLASS WAS SHATTERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER (SUNSHINE TOYOTA, 1355 W DICKMAN RD, BATTLE CREEK, MI 49037, (269) 965-1000) WAS CONTACTED AND STATED THAT THE FAILURE NOT UNDER WARRANTY AND THAT AN APPOINTMENT WOULD NEED TO BE SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. WHILE DRIVING 50 MPH, A LOUD ABNORMAL NOISE WAS HEARD FROM THE ROOF AREA. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, SLID OPEN THE SUN ROOF COVER, AND NOTICED THAT THE GLASS WAS SHATTERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER (SUNSHINE TOYOTA, 1355 W DICKMAN RD, BATTLE CREEK, MI 49037, (269) 965-1000) WAS CONTACTED AND STATED THAT THE FAILURE NOT UNDER WARRANTY AND THAT AN APPOINTMENT WOULD NEED TO BE SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. WHILE DRIVING 50 MPH, A LOUD ABNORMAL NOISE WAS HEARD FROM THE ROOF AREA. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, SLID OPEN THE SUN ROOF COVER, AND NOTICED THAT THE GLASS WAS SHATTERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER (SUNSHINE TOYOTA, 1355 W DICKMAN RD, BATTLE CREEK, MI 49037, (269) 965-1000) WAS CONTACTED AND STATED THAT THE FAILURE NOT UNDER WARRANTY AND THAT AN APPOINTMENT WOULD NEED TO BE SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11101665
Recall Date: Jun 13, 2018
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