Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA02, 20LA01
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB02/20TA02/20LB01
Recall Date: Jan 13, 2020
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 16, 2019
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET19A
Recall Date: Jun 28, 2019
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2014-2019 Toyota Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 4, 2019
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Sienna vehicles. The passenger front door may have incorrect welds inside, possibly affecting the air bag sensor readings for the passenger side front seat and curtain shield air bags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: K1G / K0G
Recall Date: Apr 23, 2019
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19R1
Recall Date: Mar 27, 2019
Consumer Complaints
51 ComplaintsToyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The fuel door hinge has separated from the fuel door. The fuel door now opens partially and can impede the proper function of the power sliding door as it opens or attempt to close.
Corrective Action:
The fuel door hinge has separated from the fuel door. The fuel door now opens partially and can impede the proper function of the power sliding door as it opens or attempt to close.
Additional Notes:
The fuel door hinge has separated from the fuel door. The fuel door now opens partially and can impede the proper function of the power sliding door as it opens or attempt to close.
Mfg Campaign: 11465777
Recall Date: May 23, 2022
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2019 Toyota Sienna. The contact stated that the front end of the vehicle would lunge downward towards the road surface when depressing the brake pedal. Additionally, the contact stated while reversing in a parking lot of the Doctor's offices, the vehicle accelerated at high speed independently. The contact depressed the brake pedal as hard as he could with both of his feet; however, the rear end of the vehicle crashed into the rear end of another occupied vehicle. The air bags failed to deploy. An unknown warning light illuminated. The contact sustained bruises on the left arm but did not seek medical assistance. The other occupied vehicle had three passengers including a baby asleep in a car seat located in the rear seats. The contact was unsure whether the other three passengers sustained injuries. The police arrived at the scene but there was no police report filed. The vehicle was towed to the dealer. The dealer informed the contact that they could not diagnose or repair the vehicle as it was involved in an accident that may have injured other individuals. The manufacturer was notified of the failure and informed the contact that a field engineer would contact him for the vehicle inspection. The contact stated the manufacturer took possession of the vehicle EDR but has not informed him of a diagnostic. A case was opened. The vehicle remained at the dealership but was not diagnosed or repaired. The failure mileage was approximately 6,800.
Corrective Action:
The contact owns a 2019 Toyota Sienna. The contact stated that the front end of the vehicle would lunge downward towards the road surface when depressing the brake pedal. Additionally, the contact stated while reversing in a parking lot of the Doctor's offices, the vehicle accelerated at high speed independently. The contact depressed the brake pedal as hard as he could with both of his feet; however, the rear end of the vehicle crashed into the rear end of another occupied vehicle. The air bags failed to deploy. An unknown warning light illuminated. The contact sustained bruises on the left arm but did not seek medical assistance. The other occupied vehicle had three passengers including a baby asleep in a car seat located in the rear seats. The contact was unsure whether the other three passengers sustained injuries. The police arrived at the scene but there was no police report filed. The vehicle was towed to the dealer. The dealer informed the contact that they could not diagnose or repair the vehicle as it was involved in an accident that may have injured other individuals. The manufacturer was notified of the failure and informed the contact that a field engineer would contact him for the vehicle inspection. The contact stated the manufacturer took possession of the vehicle EDR but has not informed him of a diagnostic. A case was opened. The vehicle remained at the dealership but was not diagnosed or repaired. The failure mileage was approximately 6,800.
Additional Notes:
The contact owns a 2019 Toyota Sienna. The contact stated that the front end of the vehicle would lunge downward towards the road surface when depressing the brake pedal. Additionally, the contact stated while reversing in a parking lot of the Doctor's offices, the vehicle accelerated at high speed independently. The contact depressed the brake pedal as hard as he could with both of his feet; however, the rear end of the vehicle crashed into the rear end of another occupied vehicle. The air bags failed to deploy. An unknown warning light illuminated. The contact sustained bruises on the left arm but did not seek medical assistance. The other occupied vehicle had three passengers including a baby asleep in a car seat located in the rear seats. The contact was unsure whether the other three passengers sustained injuries. The police arrived at the scene but there was no police report filed. The vehicle was towed to the dealer. The dealer informed the contact that they could not diagnose or repair the vehicle as it was involved in an accident that may have injured other individuals. The manufacturer was notified of the failure and informed the contact that a field engineer would contact him for the vehicle inspection. The contact stated the manufacturer took possession of the vehicle EDR but has not informed him of a diagnostic. A case was opened. The vehicle remained at the dealership but was not diagnosed or repaired. The failure mileage was approximately 6,800.
Mfg Campaign: 11462747
Recall Date: Apr 29, 2022
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2019 Toyota Sienna. The contact stated that the front end of the vehicle would lunge downward towards the road surface when depressing the brake pedal. Additionally, the contact stated while reversing in a parking lot of the Doctor's offices, the vehicle accelerated at high speed independently. The contact depressed the brake pedal as hard as he could with both of his feet; however, the rear end of the vehicle crashed into the rear end of another occupied vehicle. The air bags failed to deploy. An unknown warning light illuminated. The contact sustained bruises on the left arm but did not seek medical assistance. The other occupied vehicle had three passengers including a baby asleep in a car seat located in the rear seats. The contact was unsure whether the other three passengers sustained injuries. The police arrived at the scene but there was no police report filed. The vehicle was towed to the dealer. The dealer informed the contact that they could not diagnose or repair the vehicle as it was involved in an accident that may have injured other individuals. The manufacturer was notified of the failure and informed the contact that a field engineer would contact him for the vehicle inspection. The contact stated the manufacturer took possession of the vehicle EDR but has not informed him of a diagnostic. A case was opened. The vehicle remained at the dealership but was not diagnosed or repaired. The failure mileage was approximately 6,800.
Corrective Action:
The contact owns a 2019 Toyota Sienna. The contact stated that the front end of the vehicle would lunge downward towards the road surface when depressing the brake pedal. Additionally, the contact stated while reversing in a parking lot of the Doctor's offices, the vehicle accelerated at high speed independently. The contact depressed the brake pedal as hard as he could with both of his feet; however, the rear end of the vehicle crashed into the rear end of another occupied vehicle. The air bags failed to deploy. An unknown warning light illuminated. The contact sustained bruises on the left arm but did not seek medical assistance. The other occupied vehicle had three passengers including a baby asleep in a car seat located in the rear seats. The contact was unsure whether the other three passengers sustained injuries. The police arrived at the scene but there was no police report filed. The vehicle was towed to the dealer. The dealer informed the contact that they could not diagnose or repair the vehicle as it was involved in an accident that may have injured other individuals. The manufacturer was notified of the failure and informed the contact that a field engineer would contact him for the vehicle inspection. The contact stated the manufacturer took possession of the vehicle EDR but has not informed him of a diagnostic. A case was opened. The vehicle remained at the dealership but was not diagnosed or repaired. The failure mileage was approximately 6,800.
Additional Notes:
The contact owns a 2019 Toyota Sienna. The contact stated that the front end of the vehicle would lunge downward towards the road surface when depressing the brake pedal. Additionally, the contact stated while reversing in a parking lot of the Doctor's offices, the vehicle accelerated at high speed independently. The contact depressed the brake pedal as hard as he could with both of his feet; however, the rear end of the vehicle crashed into the rear end of another occupied vehicle. The air bags failed to deploy. An unknown warning light illuminated. The contact sustained bruises on the left arm but did not seek medical assistance. The other occupied vehicle had three passengers including a baby asleep in a car seat located in the rear seats. The contact was unsure whether the other three passengers sustained injuries. The police arrived at the scene but there was no police report filed. The vehicle was towed to the dealer. The dealer informed the contact that they could not diagnose or repair the vehicle as it was involved in an accident that may have injured other individuals. The manufacturer was notified of the failure and informed the contact that a field engineer would contact him for the vehicle inspection. The contact stated the manufacturer took possession of the vehicle EDR but has not informed him of a diagnostic. A case was opened. The vehicle remained at the dealership but was not diagnosed or repaired. The failure mileage was approximately 6,800.
Mfg Campaign: 11462747
Recall Date: Apr 29, 2022
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
I own a 2019 Toyota Sienna with 52,200 kms. I bought it January 29, 2021. On Saturday, June 26, 2021, I was exiting the Quebec to Lévis ferry on the Lévis side. As I went up the metal ramp at 10-12 km/hr, ALL the airbags suddenly deployed with a great boom. We hit nothing. ALL The front and side airbags deployed. The front windshield was broken and one of the side windows was totally shattered. In fact it was not there any more. Pieces of broken glass flew all over the car and hit us. The vehicle filled up with smoke. On board was my wife and I and our two special needs sons. We had to hurriedly get them unstrapped and hand them to ferry workers on the outside. I was the only one injured. I received the airbag straight in my face and it hurt my neck. I have had a headache and neck ache ever since (today is June 29). I ignore the reason for which the airbags deployed. But I do know that Toyota has had to recall other 2019 Siennas for spontaneous deployment of their airbags. Maybe it is an airbag defect. My vehicle was still under warranty. The fire department and police were on the scene. The Levis Ferry director wrote a report. The Levis police report is LVS-210626-008. Thank you.
Corrective Action:
I own a 2019 Toyota Sienna with 52,200 kms. I bought it January 29, 2021. On Saturday, June 26, 2021, I was exiting the Quebec to Lévis ferry on the Lévis side. As I went up the metal ramp at 10-12 km/hr, ALL the airbags suddenly deployed with a great boom. We hit nothing. ALL The front and side airbags deployed. The front windshield was broken and one of the side windows was totally shattered. In fact it was not there any more. Pieces of broken glass flew all over the car and hit us. The vehicle filled up with smoke. On board was my wife and I and our two special needs sons. We had to hurriedly get them unstrapped and hand them to ferry workers on the outside. I was the only one injured. I received the airbag straight in my face and it hurt my neck. I have had a headache and neck ache ever since (today is June 29). I ignore the reason for which the airbags deployed. But I do know that Toyota has had to recall other 2019 Siennas for spontaneous deployment of their airbags. Maybe it is an airbag defect. My vehicle was still under warranty. The fire department and police were on the scene. The Levis Ferry director wrote a report. The Levis police report is LVS-210626-008. Thank you.
Additional Notes:
I own a 2019 Toyota Sienna with 52,200 kms. I bought it January 29, 2021. On Saturday, June 26, 2021, I was exiting the Quebec to Lévis ferry on the Lévis side. As I went up the metal ramp at 10-12 km/hr, ALL the airbags suddenly deployed with a great boom. We hit nothing. ALL The front and side airbags deployed. The front windshield was broken and one of the side windows was totally shattered. In fact it was not there any more. Pieces of broken glass flew all over the car and hit us. The vehicle filled up with smoke. On board was my wife and I and our two special needs sons. We had to hurriedly get them unstrapped and hand them to ferry workers on the outside. I was the only one injured. I received the airbag straight in my face and it hurt my neck. I have had a headache and neck ache ever since (today is June 29). I ignore the reason for which the airbags deployed. But I do know that Toyota has had to recall other 2019 Siennas for spontaneous deployment of their airbags. Maybe it is an airbag defect. My vehicle was still under warranty. The fire department and police were on the scene. The Levis Ferry director wrote a report. The Levis police report is LVS-210626-008. Thank you.
Mfg Campaign: 11422870
Recall Date: Jun 29, 2021
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE CAR WAS PARKED IN A PARKING LOT AND TURNED OFF. WE WERE ENTERING THE VEHICLE AND THE AUTOMATIC SIDE DOOR OF THE VAN FAILED TO REOPEN UPON SENSING SOMETHING IN THE WAY. THE DOOR CLOSED AND SOMEONE'S FOOT WITH SHOE WAS CAUGHT IN THE CLOSED DOOR.
Corrective Action:
THE CAR WAS PARKED IN A PARKING LOT AND TURNED OFF. WE WERE ENTERING THE VEHICLE AND THE AUTOMATIC SIDE DOOR OF THE VAN FAILED TO REOPEN UPON SENSING SOMETHING IN THE WAY. THE DOOR CLOSED AND SOMEONE'S FOOT WITH SHOE WAS CAUGHT IN THE CLOSED DOOR.
Additional Notes:
THE CAR WAS PARKED IN A PARKING LOT AND TURNED OFF. WE WERE ENTERING THE VEHICLE AND THE AUTOMATIC SIDE DOOR OF THE VAN FAILED TO REOPEN UPON SENSING SOMETHING IN THE WAY. THE DOOR CLOSED AND SOMEONE'S FOOT WITH SHOE WAS CAUGHT IN THE CLOSED DOOR.
Mfg Campaign: 11416695
Recall Date: May 15, 2021
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE GETTING HIS CHILD FROM THE REAR PASSENGER SLIDING DOOR WITHOUT WARNING THE SLIDING DOOR CLOSED ON THE CHILDS RIGHT HAND. THE CHILD WAS TAKEN TO THE HOSPITAL TO TREAT THE INJURIES. THE VEHICLE HAD NOT BEEN REPAIRED OR DIAGNOSED. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE GETTING HIS CHILD FROM THE REAR PASSENGER SLIDING DOOR WITHOUT WARNING THE SLIDING DOOR CLOSED ON THE CHILDS RIGHT HAND. THE CHILD WAS TAKEN TO THE HOSPITAL TO TREAT THE INJURIES. THE VEHICLE HAD NOT BEEN REPAIRED OR DIAGNOSED. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE GETTING HIS CHILD FROM THE REAR PASSENGER SLIDING DOOR WITHOUT WARNING THE SLIDING DOOR CLOSED ON THE CHILDS RIGHT HAND. THE CHILD WAS TAKEN TO THE HOSPITAL TO TREAT THE INJURIES. THE VEHICLE HAD NOT BEEN REPAIRED OR DIAGNOSED. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Mfg Campaign: 11416074
Recall Date: May 11, 2021
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY FUEL PUMP HAS BEEN REPLACED BY THE DEALER WITH THE RECALLED PART. THE VEHICLE STILL DOES THE SAME THING IT HAS BEEN DOING SINCE PURCHASING. IT ACTS LIKE IT IS NOT GETTING GAS SO HESITATES MULTIPLE TIMES CONSTANTLY WHILE DRIVING. SOMETIMES I PULL OUT AND THERE IS A DELAY IN THE ENGINE GETTING GAS THEN IT KICKS IN AND IS A JERKY RIDE. IT MOSTLY HAPPENS BELOW 45 MPH. I HAVE FELT THE DELAY OCCASIONALLY ABOVE 55 MPH. THE PROBLEM IS NOT THE FUEL PUMP THAT THEY ARE RECALLING SINCE I ALREADY HAVE THE NEW ONE AND THE PROBLEM IS NOT FIXED.
Corrective Action:
MY FUEL PUMP HAS BEEN REPLACED BY THE DEALER WITH THE RECALLED PART. THE VEHICLE STILL DOES THE SAME THING IT HAS BEEN DOING SINCE PURCHASING. IT ACTS LIKE IT IS NOT GETTING GAS SO HESITATES MULTIPLE TIMES CONSTANTLY WHILE DRIVING. SOMETIMES I PULL OUT AND THERE IS A DELAY IN THE ENGINE GETTING GAS THEN IT KICKS IN AND IS A JERKY RIDE. IT MOSTLY HAPPENS BELOW 45 MPH. I HAVE FELT THE DELAY OCCASIONALLY ABOVE 55 MPH. THE PROBLEM IS NOT THE FUEL PUMP THAT THEY ARE RECALLING SINCE I ALREADY HAVE THE NEW ONE AND THE PROBLEM IS NOT FIXED.
Additional Notes:
MY FUEL PUMP HAS BEEN REPLACED BY THE DEALER WITH THE RECALLED PART. THE VEHICLE STILL DOES THE SAME THING IT HAS BEEN DOING SINCE PURCHASING. IT ACTS LIKE IT IS NOT GETTING GAS SO HESITATES MULTIPLE TIMES CONSTANTLY WHILE DRIVING. SOMETIMES I PULL OUT AND THERE IS A DELAY IN THE ENGINE GETTING GAS THEN IT KICKS IN AND IS A JERKY RIDE. IT MOSTLY HAPPENS BELOW 45 MPH. I HAVE FELT THE DELAY OCCASIONALLY ABOVE 55 MPH. THE PROBLEM IS NOT THE FUEL PUMP THAT THEY ARE RECALLING SINCE I ALREADY HAVE THE NEW ONE AND THE PROBLEM IS NOT FIXED.
Mfg Campaign: 11374055
Recall Date: Nov 10, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WENT TO THE TOYOTA DEALERSHIP AT 62-10 NORTHERN BLVD QUEENS NY 11377 ON AUGUST 26TH AT 9.00AM. THEY SAID THEY CAN NOT FIX MY RECALL PROBLEM BECAUSE I HAVE A FR CONVERSIONS( WHEEL CHAIR CAR)PLEASE SUGGEST ME WHAT SHOULD I DO? THANK YOU.
Corrective Action:
I WENT TO THE TOYOTA DEALERSHIP AT 62-10 NORTHERN BLVD QUEENS NY 11377 ON AUGUST 26TH AT 9.00AM. THEY SAID THEY CAN NOT FIX MY RECALL PROBLEM BECAUSE I HAVE A FR CONVERSIONS( WHEEL CHAIR CAR)PLEASE SUGGEST ME WHAT SHOULD I DO? THANK YOU.
Additional Notes:
I WENT TO THE TOYOTA DEALERSHIP AT 62-10 NORTHERN BLVD QUEENS NY 11377 ON AUGUST 26TH AT 9.00AM. THEY SAID THEY CAN NOT FIX MY RECALL PROBLEM BECAUSE I HAVE A FR CONVERSIONS( WHEEL CHAIR CAR)PLEASE SUGGEST ME WHAT SHOULD I DO? THANK YOU.
Mfg Campaign: 11352091
Recall Date: Aug 30, 2020
Toyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. ALAMO TOYOTA LOCATED AT 18019 NORTH U.S. HWY 281, SAN ANTONIO, TX 78232, (210)494-1604, WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS MODIFIED TO TRANSPORT HER DAUGHTER WHO WAS WHEELCHAIR BOUND. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. ALAMO TOYOTA LOCATED AT 18019 NORTH U.S. HWY 281, SAN ANTONIO, TX 78232, (210)494-1604, WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS MODIFIED TO TRANSPORT HER DAUGHTER WHO WAS WHEELCHAIR BOUND. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. ALAMO TOYOTA LOCATED AT 18019 NORTH U.S. HWY 281, SAN ANTONIO, TX 78232, (210)494-1604, WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS MODIFIED TO TRANSPORT HER DAUGHTER WHO WAS WHEELCHAIR BOUND. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11331738
Recall Date: Jun 30, 2020
Toyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11329119
Recall Date: Jun 16, 2020
Toyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS AFTER REFUELING, THE VEHICLE FAILED TO RESTART. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. PRIOR TO THE FAILURE THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. STAPP INTERSTATE TOYOTA (8019 RASPBERRY WAY, FREDERICK, CO 80504) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE REMAINED AT THE DEALER HOWEVER, WAS NOT REPAIRED. THE CONTACT WAS PROMISED A LOANER VEHICLE WHICH WAS NOT PROVIDED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS AFTER REFUELING, THE VEHICLE FAILED TO RESTART. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. PRIOR TO THE FAILURE THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. STAPP INTERSTATE TOYOTA (8019 RASPBERRY WAY, FREDERICK, CO 80504) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE REMAINED AT THE DEALER HOWEVER, WAS NOT REPAIRED. THE CONTACT WAS PROMISED A LOANER VEHICLE WHICH WAS NOT PROVIDED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS AFTER REFUELING, THE VEHICLE FAILED TO RESTART. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. PRIOR TO THE FAILURE THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. STAPP INTERSTATE TOYOTA (8019 RASPBERRY WAY, FREDERICK, CO 80504) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE REMAINED AT THE DEALER HOWEVER, WAS NOT REPAIRED. THE CONTACT WAS PROMISED A LOANER VEHICLE WHICH WAS NOT PROVIDED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11329250
Recall Date: Jun 16, 2020
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
TOYOTA NOTIFIED OWNERS OF A FUEL PUMP PROBLEM IN JANUARY 2020. IT IS NOW 6 MONTHS LATER AND TOYOTA STILL DOES NOT HAVE A FIX FOR THIS PROBLEM. I AM UNABLE TO SAFELY USE MY CAR AND NOT EVEN THE TOYOTA DEALERSHIP WILL OFFER ME ENOUGH MONEY TO COVER MY LOAN IN ORDER TO SELL THE CAR. I AM PAYING $600 A MONTH FOR A CAR I CAN'T USE AND CAN'T SELL. *TR
Corrective Action:
TOYOTA NOTIFIED OWNERS OF A FUEL PUMP PROBLEM IN JANUARY 2020. IT IS NOW 6 MONTHS LATER AND TOYOTA STILL DOES NOT HAVE A FIX FOR THIS PROBLEM. I AM UNABLE TO SAFELY USE MY CAR AND NOT EVEN THE TOYOTA DEALERSHIP WILL OFFER ME ENOUGH MONEY TO COVER MY LOAN IN ORDER TO SELL THE CAR. I AM PAYING $600 A MONTH FOR A CAR I CAN'T USE AND CAN'T SELL. *TR
Additional Notes:
TOYOTA NOTIFIED OWNERS OF A FUEL PUMP PROBLEM IN JANUARY 2020. IT IS NOW 6 MONTHS LATER AND TOYOTA STILL DOES NOT HAVE A FIX FOR THIS PROBLEM. I AM UNABLE TO SAFELY USE MY CAR AND NOT EVEN THE TOYOTA DEALERSHIP WILL OFFER ME ENOUGH MONEY TO COVER MY LOAN IN ORDER TO SELL THE CAR. I AM PAYING $600 A MONTH FOR A CAR I CAN'T USE AND CAN'T SELL. *TR
Mfg Campaign: 11329283
Recall Date: Jun 16, 2020
Toyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Potential Consequences:
TOYOTA NOTIFIED OWNERS OF A FUEL PUMP PROBLEM IN JANUARY 2020. IT IS NOW 6 MONTHS LATER AND TOYOTA STILL DOES NOT HAVE A FIX FOR THIS PROBLEM. I AM UNABLE TO SAFELY USE MY CAR AND NOT EVEN THE TOYOTA DEALERSHIP WILL OFFER ME ENOUGH MONEY TO COVER MY LOAN IN ORDER TO SELL THE CAR. I AM PAYING $600 A MONTH FOR A CAR I CAN'T USE AND CAN'T SELL. *TR
Corrective Action:
TOYOTA NOTIFIED OWNERS OF A FUEL PUMP PROBLEM IN JANUARY 2020. IT IS NOW 6 MONTHS LATER AND TOYOTA STILL DOES NOT HAVE A FIX FOR THIS PROBLEM. I AM UNABLE TO SAFELY USE MY CAR AND NOT EVEN THE TOYOTA DEALERSHIP WILL OFFER ME ENOUGH MONEY TO COVER MY LOAN IN ORDER TO SELL THE CAR. I AM PAYING $600 A MONTH FOR A CAR I CAN'T USE AND CAN'T SELL. *TR
Additional Notes:
TOYOTA NOTIFIED OWNERS OF A FUEL PUMP PROBLEM IN JANUARY 2020. IT IS NOW 6 MONTHS LATER AND TOYOTA STILL DOES NOT HAVE A FIX FOR THIS PROBLEM. I AM UNABLE TO SAFELY USE MY CAR AND NOT EVEN THE TOYOTA DEALERSHIP WILL OFFER ME ENOUGH MONEY TO COVER MY LOAN IN ORDER TO SELL THE CAR. I AM PAYING $600 A MONTH FOR A CAR I CAN'T USE AND CAN'T SELL. *TR
Mfg Campaign: 11329283
Recall Date: Jun 16, 2020
Toyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT ON NUMEROUS OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO OURISMAN FAIRFAX TOYOTA (10287 FAIRFAX BLVD, FAIRFAX, VA 22030) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE KEYFOB BEING PLACED IN HER PURSE WHILE ATTEMPTING TO START THE VEHICLE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE INTERMITTENTLY. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE SAME DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT TO REQUEST A LOANER VEHICLE FROM THE NEAREST AUTHORIZED DEALER. THE CONTACT STATED THAT HER VEHICLE WAS CUSTOM MADE FOR HER SON WHO HAS A DISABILITY AND THAT A LOANER VEHICLE WOULD NOT SUFFICE. THE FAILURE MILEAGE WAS 1,749. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT ON NUMEROUS OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO OURISMAN FAIRFAX TOYOTA (10287 FAIRFAX BLVD, FAIRFAX, VA 22030) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE KEYFOB BEING PLACED IN HER PURSE WHILE ATTEMPTING TO START THE VEHICLE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE INTERMITTENTLY. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE SAME DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT TO REQUEST A LOANER VEHICLE FROM THE NEAREST AUTHORIZED DEALER. THE CONTACT STATED THAT HER VEHICLE WAS CUSTOM MADE FOR HER SON WHO HAS A DISABILITY AND THAT A LOANER VEHICLE WOULD NOT SUFFICE. THE FAILURE MILEAGE WAS 1,749. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT ON NUMEROUS OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO OURISMAN FAIRFAX TOYOTA (10287 FAIRFAX BLVD, FAIRFAX, VA 22030) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE KEYFOB BEING PLACED IN HER PURSE WHILE ATTEMPTING TO START THE VEHICLE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE INTERMITTENTLY. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE SAME DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT TO REQUEST A LOANER VEHICLE FROM THE NEAREST AUTHORIZED DEALER. THE CONTACT STATED THAT HER VEHICLE WAS CUSTOM MADE FOR HER SON WHO HAS A DISABILITY AND THAT A LOANER VEHICLE WOULD NOT SUFFICE. THE FAILURE MILEAGE WAS 1,749. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11328217
Recall Date: Jun 10, 2020
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT ON NUMEROUS OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO OURISMAN FAIRFAX TOYOTA (10287 FAIRFAX BLVD, FAIRFAX, VA 22030) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE KEYFOB BEING PLACED IN HER PURSE WHILE ATTEMPTING TO START THE VEHICLE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE INTERMITTENTLY. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE SAME DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT TO REQUEST A LOANER VEHICLE FROM THE NEAREST AUTHORIZED DEALER. THE CONTACT STATED THAT HER VEHICLE WAS CUSTOM MADE FOR HER SON WHO HAS A DISABILITY AND THAT A LOANER VEHICLE WOULD NOT SUFFICE. THE FAILURE MILEAGE WAS 1,749. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT ON NUMEROUS OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO OURISMAN FAIRFAX TOYOTA (10287 FAIRFAX BLVD, FAIRFAX, VA 22030) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE KEYFOB BEING PLACED IN HER PURSE WHILE ATTEMPTING TO START THE VEHICLE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE INTERMITTENTLY. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE SAME DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT TO REQUEST A LOANER VEHICLE FROM THE NEAREST AUTHORIZED DEALER. THE CONTACT STATED THAT HER VEHICLE WAS CUSTOM MADE FOR HER SON WHO HAS A DISABILITY AND THAT A LOANER VEHICLE WOULD NOT SUFFICE. THE FAILURE MILEAGE WAS 1,749. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT ON NUMEROUS OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO OURISMAN FAIRFAX TOYOTA (10287 FAIRFAX BLVD, FAIRFAX, VA 22030) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE KEYFOB BEING PLACED IN HER PURSE WHILE ATTEMPTING TO START THE VEHICLE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE INTERMITTENTLY. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE SAME DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT TO REQUEST A LOANER VEHICLE FROM THE NEAREST AUTHORIZED DEALER. THE CONTACT STATED THAT HER VEHICLE WAS CUSTOM MADE FOR HER SON WHO HAS A DISABILITY AND THAT A LOANER VEHICLE WOULD NOT SUFFICE. THE FAILURE MILEAGE WAS 1,749. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11328217
Recall Date: Jun 10, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I LEASE A 2019 TOYOTA SIENNA. THERE HAS BEEN A RECALL SINCE JANUARY, 2020 ON THE FUEL PUMP WHICH MAY CAUSE THE CAR TO STOP OPERATING AND COULD INCREASE THE RISK OF A CRASH. TOYOTA HAS NOT STILL NOT REMEDIED THE RECALL. I HAVE CALLED FOR THE PAST FIVE MONTHS, AND YET THE RECALL IS STILL IN THE INTERIM STAGE. THIS IS A BREACH OF THE LEASE AND CAUSES US TO BE UNABLE TO USE THE VEHICLE. DUE TO THE DANGER IN DRIVING THE CAR, I CONTACTED 4 DIFFERENT TOYOTA DEALERS TO OBTAIN A COMPARABLE RENTAL CAR THAT TOYOTA HAS AGREED TO PROVIDE. NOT ONE OF THE DEALERSHIPS I CALLED HAS A COMPARABLE CAR IN THEIR FLEET. I ALSO CALLED TOYOTA CUSTOMER EXPERIENCE TWICE AND ON BOTH OCCASIONS THEY HUNG UP ON ME STATING THAT THEIR AGENTS WERE "TOO BUSY". IN ADDITION, THIS HAS CAUSED US TO CANCEL A ROAD TRIP. *TR
Corrective Action:
I LEASE A 2019 TOYOTA SIENNA. THERE HAS BEEN A RECALL SINCE JANUARY, 2020 ON THE FUEL PUMP WHICH MAY CAUSE THE CAR TO STOP OPERATING AND COULD INCREASE THE RISK OF A CRASH. TOYOTA HAS NOT STILL NOT REMEDIED THE RECALL. I HAVE CALLED FOR THE PAST FIVE MONTHS, AND YET THE RECALL IS STILL IN THE INTERIM STAGE. THIS IS A BREACH OF THE LEASE AND CAUSES US TO BE UNABLE TO USE THE VEHICLE. DUE TO THE DANGER IN DRIVING THE CAR, I CONTACTED 4 DIFFERENT TOYOTA DEALERS TO OBTAIN A COMPARABLE RENTAL CAR THAT TOYOTA HAS AGREED TO PROVIDE. NOT ONE OF THE DEALERSHIPS I CALLED HAS A COMPARABLE CAR IN THEIR FLEET. I ALSO CALLED TOYOTA CUSTOMER EXPERIENCE TWICE AND ON BOTH OCCASIONS THEY HUNG UP ON ME STATING THAT THEIR AGENTS WERE "TOO BUSY". IN ADDITION, THIS HAS CAUSED US TO CANCEL A ROAD TRIP. *TR
Additional Notes:
I LEASE A 2019 TOYOTA SIENNA. THERE HAS BEEN A RECALL SINCE JANUARY, 2020 ON THE FUEL PUMP WHICH MAY CAUSE THE CAR TO STOP OPERATING AND COULD INCREASE THE RISK OF A CRASH. TOYOTA HAS NOT STILL NOT REMEDIED THE RECALL. I HAVE CALLED FOR THE PAST FIVE MONTHS, AND YET THE RECALL IS STILL IN THE INTERIM STAGE. THIS IS A BREACH OF THE LEASE AND CAUSES US TO BE UNABLE TO USE THE VEHICLE. DUE TO THE DANGER IN DRIVING THE CAR, I CONTACTED 4 DIFFERENT TOYOTA DEALERS TO OBTAIN A COMPARABLE RENTAL CAR THAT TOYOTA HAS AGREED TO PROVIDE. NOT ONE OF THE DEALERSHIPS I CALLED HAS A COMPARABLE CAR IN THEIR FLEET. I ALSO CALLED TOYOTA CUSTOMER EXPERIENCE TWICE AND ON BOTH OCCASIONS THEY HUNG UP ON ME STATING THAT THEIR AGENTS WERE "TOO BUSY". IN ADDITION, THIS HAS CAUSED US TO CANCEL A ROAD TRIP. *TR
Mfg Campaign: 11326794
Recall Date: Jun 1, 2020
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
WE PURCHASED 2019 SIENNA WITH 4K MILES , REGULARLY CHANGED OIL TOGETHER WITH TIRE INSPECTION. NOW OUR CAR HAVE 29K MILE AND AT THE TIME THAN WE WAS CHANGING OIL , THEY TOLD US WE NEED NEW TIRES . IT IS NO WAY ITS NORMAL FOR BRAND NEW CAR WITH MICHELIN TIRES TO NEED NEW SETS OF TIRES . WE FOUNDED ITS MAIN PROBLEM WITH THIS CAR , SO MANU PEOPLE COMPLAINS . PLEASE HELP US SOLVE THIS PROBLEM. *TR
Corrective Action:
WE PURCHASED 2019 SIENNA WITH 4K MILES , REGULARLY CHANGED OIL TOGETHER WITH TIRE INSPECTION. NOW OUR CAR HAVE 29K MILE AND AT THE TIME THAN WE WAS CHANGING OIL , THEY TOLD US WE NEED NEW TIRES . IT IS NO WAY ITS NORMAL FOR BRAND NEW CAR WITH MICHELIN TIRES TO NEED NEW SETS OF TIRES . WE FOUNDED ITS MAIN PROBLEM WITH THIS CAR , SO MANU PEOPLE COMPLAINS . PLEASE HELP US SOLVE THIS PROBLEM. *TR
Additional Notes:
WE PURCHASED 2019 SIENNA WITH 4K MILES , REGULARLY CHANGED OIL TOGETHER WITH TIRE INSPECTION. NOW OUR CAR HAVE 29K MILE AND AT THE TIME THAN WE WAS CHANGING OIL , THEY TOLD US WE NEED NEW TIRES . IT IS NO WAY ITS NORMAL FOR BRAND NEW CAR WITH MICHELIN TIRES TO NEED NEW SETS OF TIRES . WE FOUNDED ITS MAIN PROBLEM WITH THIS CAR , SO MANU PEOPLE COMPLAINS . PLEASE HELP US SOLVE THIS PROBLEM. *TR
Mfg Campaign: 11326403
Recall Date: May 28, 2020
Toyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRM PARTS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRM PARTS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRM PARTS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11323288
Recall Date: May 4, 2020
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE FIRST WEEKS SEEMED LIKE EVERYTHING WAS FINE WITH THE VEHICLE UNTIL WE STARTED FEELING LOW LEVELS OF ELECTRICAL SHOCKS. IT WAS MOSTLY ON THE STEERING WHEEL SO WE THOUGHT THAT THE SENSATION WOULD GO AWAY, BUT IT ACTUALLY STARTED GOING WORSE TO THE POINT THAT WE STARTED HAVING DISCOMFORT ON THE SEATBELT AND THE LAST THREE WEEKS BEFORE WE DROPPED THE VEHICLE AT THE DEALERSHIP THE HAZARD STARTED TO INTENSIFY AND GET STRONGER. THE SEATBELT OF THE 2019 TOYOTA SIENNA HAD PROVIDED A LOT OF PAIN TO MY OVARIES (TO THE POINT THAT MY PERIOD HAD BEEN ALTERED DURING THE MONTHS OF OCTOBER TO DECEMBER 2019), IT CAUSED SO MUCH PAIN IN MY STOMACH WHILE BEING A DRIVER AND A PASSENGER SPECIALLY THE LAST THREE WEEKS BEFORE I DROPPED THE VEHICLE AT THE DEALERSHIP. ALSO DUE TO THE FACT THAT I AM FIVE FEET TALL, THE SEATBELT RESTED ON MY NECK WHICH WAS THE MOST UNCOMFORTABLE EXPERIENCE. IN THOSE PAST THREE WEEKS PRIOR TO DROPPING IT AT THE DEALERSHIP, I EVEN FELT SHOCKS FROM THE SEATBELT WHILE IT WAS RESTING ON MY NECK CAUSING NUMBNESS IN MY LEGS. ON REGARDS OF THE STEERING WHEEL, I FELT ELECTRICAL SHOCKS THAT CAUSED TINGLING IN MY HANDS GOING ALL THE WAY UP TO MY ELBOW CAUSING PAIN ON MY ELBOWS (HAVING GREATER DISCOMFORT ON MY LEFT ARM AS I TENDED TO DRIVE MOST WITH MY LEFT HAND) AND MAKING MY ARMS FEEL TINGLING AND EVENTUALLY NUMBNESS.
Corrective Action:
THE FIRST WEEKS SEEMED LIKE EVERYTHING WAS FINE WITH THE VEHICLE UNTIL WE STARTED FEELING LOW LEVELS OF ELECTRICAL SHOCKS. IT WAS MOSTLY ON THE STEERING WHEEL SO WE THOUGHT THAT THE SENSATION WOULD GO AWAY, BUT IT ACTUALLY STARTED GOING WORSE TO THE POINT THAT WE STARTED HAVING DISCOMFORT ON THE SEATBELT AND THE LAST THREE WEEKS BEFORE WE DROPPED THE VEHICLE AT THE DEALERSHIP THE HAZARD STARTED TO INTENSIFY AND GET STRONGER. THE SEATBELT OF THE 2019 TOYOTA SIENNA HAD PROVIDED A LOT OF PAIN TO MY OVARIES (TO THE POINT THAT MY PERIOD HAD BEEN ALTERED DURING THE MONTHS OF OCTOBER TO DECEMBER 2019), IT CAUSED SO MUCH PAIN IN MY STOMACH WHILE BEING A DRIVER AND A PASSENGER SPECIALLY THE LAST THREE WEEKS BEFORE I DROPPED THE VEHICLE AT THE DEALERSHIP. ALSO DUE TO THE FACT THAT I AM FIVE FEET TALL, THE SEATBELT RESTED ON MY NECK WHICH WAS THE MOST UNCOMFORTABLE EXPERIENCE. IN THOSE PAST THREE WEEKS PRIOR TO DROPPING IT AT THE DEALERSHIP, I EVEN FELT SHOCKS FROM THE SEATBELT WHILE IT WAS RESTING ON MY NECK CAUSING NUMBNESS IN MY LEGS. ON REGARDS OF THE STEERING WHEEL, I FELT ELECTRICAL SHOCKS THAT CAUSED TINGLING IN MY HANDS GOING ALL THE WAY UP TO MY ELBOW CAUSING PAIN ON MY ELBOWS (HAVING GREATER DISCOMFORT ON MY LEFT ARM AS I TENDED TO DRIVE MOST WITH MY LEFT HAND) AND MAKING MY ARMS FEEL TINGLING AND EVENTUALLY NUMBNESS.
Additional Notes:
THE FIRST WEEKS SEEMED LIKE EVERYTHING WAS FINE WITH THE VEHICLE UNTIL WE STARTED FEELING LOW LEVELS OF ELECTRICAL SHOCKS. IT WAS MOSTLY ON THE STEERING WHEEL SO WE THOUGHT THAT THE SENSATION WOULD GO AWAY, BUT IT ACTUALLY STARTED GOING WORSE TO THE POINT THAT WE STARTED HAVING DISCOMFORT ON THE SEATBELT AND THE LAST THREE WEEKS BEFORE WE DROPPED THE VEHICLE AT THE DEALERSHIP THE HAZARD STARTED TO INTENSIFY AND GET STRONGER. THE SEATBELT OF THE 2019 TOYOTA SIENNA HAD PROVIDED A LOT OF PAIN TO MY OVARIES (TO THE POINT THAT MY PERIOD HAD BEEN ALTERED DURING THE MONTHS OF OCTOBER TO DECEMBER 2019), IT CAUSED SO MUCH PAIN IN MY STOMACH WHILE BEING A DRIVER AND A PASSENGER SPECIALLY THE LAST THREE WEEKS BEFORE I DROPPED THE VEHICLE AT THE DEALERSHIP. ALSO DUE TO THE FACT THAT I AM FIVE FEET TALL, THE SEATBELT RESTED ON MY NECK WHICH WAS THE MOST UNCOMFORTABLE EXPERIENCE. IN THOSE PAST THREE WEEKS PRIOR TO DROPPING IT AT THE DEALERSHIP, I EVEN FELT SHOCKS FROM THE SEATBELT WHILE IT WAS RESTING ON MY NECK CAUSING NUMBNESS IN MY LEGS. ON REGARDS OF THE STEERING WHEEL, I FELT ELECTRICAL SHOCKS THAT CAUSED TINGLING IN MY HANDS GOING ALL THE WAY UP TO MY ELBOW CAUSING PAIN ON MY ELBOWS (HAVING GREATER DISCOMFORT ON MY LEFT ARM AS I TENDED TO DRIVE MOST WITH MY LEFT HAND) AND MAKING MY ARMS FEEL TINGLING AND EVENTUALLY NUMBNESS.
Mfg Campaign: 11319901
Recall Date: Apr 1, 2020
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
THE FIRST WEEKS SEEMED LIKE EVERYTHING WAS FINE WITH THE VEHICLE UNTIL WE STARTED FEELING LOW LEVELS OF ELECTRICAL SHOCKS. IT WAS MOSTLY ON THE STEERING WHEEL SO WE THOUGHT THAT THE SENSATION WOULD GO AWAY, BUT IT ACTUALLY STARTED GOING WORSE TO THE POINT THAT WE STARTED HAVING DISCOMFORT ON THE SEATBELT AND THE LAST THREE WEEKS BEFORE WE DROPPED THE VEHICLE AT THE DEALERSHIP THE HAZARD STARTED TO INTENSIFY AND GET STRONGER. THE SEATBELT OF THE 2019 TOYOTA SIENNA HAD PROVIDED A LOT OF PAIN TO MY OVARIES (TO THE POINT THAT MY PERIOD HAD BEEN ALTERED DURING THE MONTHS OF OCTOBER TO DECEMBER 2019), IT CAUSED SO MUCH PAIN IN MY STOMACH WHILE BEING A DRIVER AND A PASSENGER SPECIALLY THE LAST THREE WEEKS BEFORE I DROPPED THE VEHICLE AT THE DEALERSHIP. ALSO DUE TO THE FACT THAT I AM FIVE FEET TALL, THE SEATBELT RESTED ON MY NECK WHICH WAS THE MOST UNCOMFORTABLE EXPERIENCE. IN THOSE PAST THREE WEEKS PRIOR TO DROPPING IT AT THE DEALERSHIP, I EVEN FELT SHOCKS FROM THE SEATBELT WHILE IT WAS RESTING ON MY NECK CAUSING NUMBNESS IN MY LEGS. ON REGARDS OF THE STEERING WHEEL, I FELT ELECTRICAL SHOCKS THAT CAUSED TINGLING IN MY HANDS GOING ALL THE WAY UP TO MY ELBOW CAUSING PAIN ON MY ELBOWS (HAVING GREATER DISCOMFORT ON MY LEFT ARM AS I TENDED TO DRIVE MOST WITH MY LEFT HAND) AND MAKING MY ARMS FEEL TINGLING AND EVENTUALLY NUMBNESS.
Corrective Action:
THE FIRST WEEKS SEEMED LIKE EVERYTHING WAS FINE WITH THE VEHICLE UNTIL WE STARTED FEELING LOW LEVELS OF ELECTRICAL SHOCKS. IT WAS MOSTLY ON THE STEERING WHEEL SO WE THOUGHT THAT THE SENSATION WOULD GO AWAY, BUT IT ACTUALLY STARTED GOING WORSE TO THE POINT THAT WE STARTED HAVING DISCOMFORT ON THE SEATBELT AND THE LAST THREE WEEKS BEFORE WE DROPPED THE VEHICLE AT THE DEALERSHIP THE HAZARD STARTED TO INTENSIFY AND GET STRONGER. THE SEATBELT OF THE 2019 TOYOTA SIENNA HAD PROVIDED A LOT OF PAIN TO MY OVARIES (TO THE POINT THAT MY PERIOD HAD BEEN ALTERED DURING THE MONTHS OF OCTOBER TO DECEMBER 2019), IT CAUSED SO MUCH PAIN IN MY STOMACH WHILE BEING A DRIVER AND A PASSENGER SPECIALLY THE LAST THREE WEEKS BEFORE I DROPPED THE VEHICLE AT THE DEALERSHIP. ALSO DUE TO THE FACT THAT I AM FIVE FEET TALL, THE SEATBELT RESTED ON MY NECK WHICH WAS THE MOST UNCOMFORTABLE EXPERIENCE. IN THOSE PAST THREE WEEKS PRIOR TO DROPPING IT AT THE DEALERSHIP, I EVEN FELT SHOCKS FROM THE SEATBELT WHILE IT WAS RESTING ON MY NECK CAUSING NUMBNESS IN MY LEGS. ON REGARDS OF THE STEERING WHEEL, I FELT ELECTRICAL SHOCKS THAT CAUSED TINGLING IN MY HANDS GOING ALL THE WAY UP TO MY ELBOW CAUSING PAIN ON MY ELBOWS (HAVING GREATER DISCOMFORT ON MY LEFT ARM AS I TENDED TO DRIVE MOST WITH MY LEFT HAND) AND MAKING MY ARMS FEEL TINGLING AND EVENTUALLY NUMBNESS.
Additional Notes:
THE FIRST WEEKS SEEMED LIKE EVERYTHING WAS FINE WITH THE VEHICLE UNTIL WE STARTED FEELING LOW LEVELS OF ELECTRICAL SHOCKS. IT WAS MOSTLY ON THE STEERING WHEEL SO WE THOUGHT THAT THE SENSATION WOULD GO AWAY, BUT IT ACTUALLY STARTED GOING WORSE TO THE POINT THAT WE STARTED HAVING DISCOMFORT ON THE SEATBELT AND THE LAST THREE WEEKS BEFORE WE DROPPED THE VEHICLE AT THE DEALERSHIP THE HAZARD STARTED TO INTENSIFY AND GET STRONGER. THE SEATBELT OF THE 2019 TOYOTA SIENNA HAD PROVIDED A LOT OF PAIN TO MY OVARIES (TO THE POINT THAT MY PERIOD HAD BEEN ALTERED DURING THE MONTHS OF OCTOBER TO DECEMBER 2019), IT CAUSED SO MUCH PAIN IN MY STOMACH WHILE BEING A DRIVER AND A PASSENGER SPECIALLY THE LAST THREE WEEKS BEFORE I DROPPED THE VEHICLE AT THE DEALERSHIP. ALSO DUE TO THE FACT THAT I AM FIVE FEET TALL, THE SEATBELT RESTED ON MY NECK WHICH WAS THE MOST UNCOMFORTABLE EXPERIENCE. IN THOSE PAST THREE WEEKS PRIOR TO DROPPING IT AT THE DEALERSHIP, I EVEN FELT SHOCKS FROM THE SEATBELT WHILE IT WAS RESTING ON MY NECK CAUSING NUMBNESS IN MY LEGS. ON REGARDS OF THE STEERING WHEEL, I FELT ELECTRICAL SHOCKS THAT CAUSED TINGLING IN MY HANDS GOING ALL THE WAY UP TO MY ELBOW CAUSING PAIN ON MY ELBOWS (HAVING GREATER DISCOMFORT ON MY LEFT ARM AS I TENDED TO DRIVE MOST WITH MY LEFT HAND) AND MAKING MY ARMS FEEL TINGLING AND EVENTUALLY NUMBNESS.
Mfg Campaign: 11319901
Recall Date: Apr 1, 2020
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury