Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA02, 20LA01
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB02/20TA02/20LB01
Recall Date: Jan 13, 2020
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 16, 2019
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET19A
Recall Date: Jun 28, 2019
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2014-2019 Toyota Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 4, 2019
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Sienna vehicles. The passenger front door may have incorrect welds inside, possibly affecting the air bag sensor readings for the passenger side front seat and curtain shield air bags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: K1G / K0G
Recall Date: Apr 23, 2019
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19R1
Recall Date: Mar 27, 2019
Consumer Complaints
51 ComplaintsToyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE FIRST WEEKS SEEMED LIKE EVERYTHING WAS FINE WITH THE VEHICLE UNTIL WE STARTED FEELING LOW LEVELS OF ELECTRICAL SHOCKS. IT WAS MOSTLY ON THE STEERING WHEEL SO WE THOUGHT THAT THE SENSATION WOULD GO AWAY, BUT IT ACTUALLY STARTED GOING WORSE TO THE POINT THAT WE STARTED HAVING DISCOMFORT ON THE SEATBELT AND THE LAST THREE WEEKS BEFORE WE DROPPED THE VEHICLE AT THE DEALERSHIP THE HAZARD STARTED TO INTENSIFY AND GET STRONGER. THE SEATBELT OF THE 2019 TOYOTA SIENNA HAD PROVIDED A LOT OF PAIN TO MY OVARIES (TO THE POINT THAT MY PERIOD HAD BEEN ALTERED DURING THE MONTHS OF OCTOBER TO DECEMBER 2019), IT CAUSED SO MUCH PAIN IN MY STOMACH WHILE BEING A DRIVER AND A PASSENGER SPECIALLY THE LAST THREE WEEKS BEFORE I DROPPED THE VEHICLE AT THE DEALERSHIP. ALSO DUE TO THE FACT THAT I AM FIVE FEET TALL, THE SEATBELT RESTED ON MY NECK WHICH WAS THE MOST UNCOMFORTABLE EXPERIENCE. IN THOSE PAST THREE WEEKS PRIOR TO DROPPING IT AT THE DEALERSHIP, I EVEN FELT SHOCKS FROM THE SEATBELT WHILE IT WAS RESTING ON MY NECK CAUSING NUMBNESS IN MY LEGS. ON REGARDS OF THE STEERING WHEEL, I FELT ELECTRICAL SHOCKS THAT CAUSED TINGLING IN MY HANDS GOING ALL THE WAY UP TO MY ELBOW CAUSING PAIN ON MY ELBOWS (HAVING GREATER DISCOMFORT ON MY LEFT ARM AS I TENDED TO DRIVE MOST WITH MY LEFT HAND) AND MAKING MY ARMS FEEL TINGLING AND EVENTUALLY NUMBNESS.
Corrective Action:
THE FIRST WEEKS SEEMED LIKE EVERYTHING WAS FINE WITH THE VEHICLE UNTIL WE STARTED FEELING LOW LEVELS OF ELECTRICAL SHOCKS. IT WAS MOSTLY ON THE STEERING WHEEL SO WE THOUGHT THAT THE SENSATION WOULD GO AWAY, BUT IT ACTUALLY STARTED GOING WORSE TO THE POINT THAT WE STARTED HAVING DISCOMFORT ON THE SEATBELT AND THE LAST THREE WEEKS BEFORE WE DROPPED THE VEHICLE AT THE DEALERSHIP THE HAZARD STARTED TO INTENSIFY AND GET STRONGER. THE SEATBELT OF THE 2019 TOYOTA SIENNA HAD PROVIDED A LOT OF PAIN TO MY OVARIES (TO THE POINT THAT MY PERIOD HAD BEEN ALTERED DURING THE MONTHS OF OCTOBER TO DECEMBER 2019), IT CAUSED SO MUCH PAIN IN MY STOMACH WHILE BEING A DRIVER AND A PASSENGER SPECIALLY THE LAST THREE WEEKS BEFORE I DROPPED THE VEHICLE AT THE DEALERSHIP. ALSO DUE TO THE FACT THAT I AM FIVE FEET TALL, THE SEATBELT RESTED ON MY NECK WHICH WAS THE MOST UNCOMFORTABLE EXPERIENCE. IN THOSE PAST THREE WEEKS PRIOR TO DROPPING IT AT THE DEALERSHIP, I EVEN FELT SHOCKS FROM THE SEATBELT WHILE IT WAS RESTING ON MY NECK CAUSING NUMBNESS IN MY LEGS. ON REGARDS OF THE STEERING WHEEL, I FELT ELECTRICAL SHOCKS THAT CAUSED TINGLING IN MY HANDS GOING ALL THE WAY UP TO MY ELBOW CAUSING PAIN ON MY ELBOWS (HAVING GREATER DISCOMFORT ON MY LEFT ARM AS I TENDED TO DRIVE MOST WITH MY LEFT HAND) AND MAKING MY ARMS FEEL TINGLING AND EVENTUALLY NUMBNESS.
Additional Notes:
THE FIRST WEEKS SEEMED LIKE EVERYTHING WAS FINE WITH THE VEHICLE UNTIL WE STARTED FEELING LOW LEVELS OF ELECTRICAL SHOCKS. IT WAS MOSTLY ON THE STEERING WHEEL SO WE THOUGHT THAT THE SENSATION WOULD GO AWAY, BUT IT ACTUALLY STARTED GOING WORSE TO THE POINT THAT WE STARTED HAVING DISCOMFORT ON THE SEATBELT AND THE LAST THREE WEEKS BEFORE WE DROPPED THE VEHICLE AT THE DEALERSHIP THE HAZARD STARTED TO INTENSIFY AND GET STRONGER. THE SEATBELT OF THE 2019 TOYOTA SIENNA HAD PROVIDED A LOT OF PAIN TO MY OVARIES (TO THE POINT THAT MY PERIOD HAD BEEN ALTERED DURING THE MONTHS OF OCTOBER TO DECEMBER 2019), IT CAUSED SO MUCH PAIN IN MY STOMACH WHILE BEING A DRIVER AND A PASSENGER SPECIALLY THE LAST THREE WEEKS BEFORE I DROPPED THE VEHICLE AT THE DEALERSHIP. ALSO DUE TO THE FACT THAT I AM FIVE FEET TALL, THE SEATBELT RESTED ON MY NECK WHICH WAS THE MOST UNCOMFORTABLE EXPERIENCE. IN THOSE PAST THREE WEEKS PRIOR TO DROPPING IT AT THE DEALERSHIP, I EVEN FELT SHOCKS FROM THE SEATBELT WHILE IT WAS RESTING ON MY NECK CAUSING NUMBNESS IN MY LEGS. ON REGARDS OF THE STEERING WHEEL, I FELT ELECTRICAL SHOCKS THAT CAUSED TINGLING IN MY HANDS GOING ALL THE WAY UP TO MY ELBOW CAUSING PAIN ON MY ELBOWS (HAVING GREATER DISCOMFORT ON MY LEFT ARM AS I TENDED TO DRIVE MOST WITH MY LEFT HAND) AND MAKING MY ARMS FEEL TINGLING AND EVENTUALLY NUMBNESS.
Mfg Campaign: 11319901
Recall Date: Apr 1, 2020
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
PULLED OUT INTO ONCOMING TRAFFIC AND VEHICLE HESITATED AND WOULD NOT ACCELERATE. DASH LIGHTS CAME ON AND CAR STALLED. ATTEMPTED TO CRANK VAN AND IT RESTARTED BUT WOULD BARELY MOVE WITH THE ACCELERATOR PRESSED FULLY. HAD TO CALL A TOW TRUCK TO HAVE IT DELIVERED TO THE DEALER. I CALLED TOYOTA ROAD SIDE ASSISTANCE NUMBER AND 2.5 LATER NO ONE SHOWED UP. CALLED AGAIN AND DEMANDED A DIFFERENT TOW COMPANY RESPOND AND 30 MINUTES LATER SOMEONE WAS AT THE SCENE. THIS EPISODE STATED 230 PM AND VAN WAS PICKED UP 637PM.
Corrective Action:
PULLED OUT INTO ONCOMING TRAFFIC AND VEHICLE HESITATED AND WOULD NOT ACCELERATE. DASH LIGHTS CAME ON AND CAR STALLED. ATTEMPTED TO CRANK VAN AND IT RESTARTED BUT WOULD BARELY MOVE WITH THE ACCELERATOR PRESSED FULLY. HAD TO CALL A TOW TRUCK TO HAVE IT DELIVERED TO THE DEALER. I CALLED TOYOTA ROAD SIDE ASSISTANCE NUMBER AND 2.5 LATER NO ONE SHOWED UP. CALLED AGAIN AND DEMANDED A DIFFERENT TOW COMPANY RESPOND AND 30 MINUTES LATER SOMEONE WAS AT THE SCENE. THIS EPISODE STATED 230 PM AND VAN WAS PICKED UP 637PM.
Additional Notes:
PULLED OUT INTO ONCOMING TRAFFIC AND VEHICLE HESITATED AND WOULD NOT ACCELERATE. DASH LIGHTS CAME ON AND CAR STALLED. ATTEMPTED TO CRANK VAN AND IT RESTARTED BUT WOULD BARELY MOVE WITH THE ACCELERATOR PRESSED FULLY. HAD TO CALL A TOW TRUCK TO HAVE IT DELIVERED TO THE DEALER. I CALLED TOYOTA ROAD SIDE ASSISTANCE NUMBER AND 2.5 LATER NO ONE SHOWED UP. CALLED AGAIN AND DEMANDED A DIFFERENT TOW COMPANY RESPOND AND 30 MINUTES LATER SOMEONE WAS AT THE SCENE. THIS EPISODE STATED 230 PM AND VAN WAS PICKED UP 637PM.
Mfg Campaign: 11299633
Recall Date: Jan 15, 2020
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
PULLED OUT INTO ONCOMING TRAFFIC AND VEHICLE HESITATED AND WOULD NOT ACCELERATE. DASH LIGHTS CAME ON AND CAR STALLED. ATTEMPTED TO CRANK VAN AND IT RESTARTED BUT WOULD BARELY MOVE WITH THE ACCELERATOR PRESSED FULLY. HAD TO CALL A TOW TRUCK TO HAVE IT DELIVERED TO THE DEALER. I CALLED TOYOTA ROAD SIDE ASSISTANCE NUMBER AND 2.5 LATER NO ONE SHOWED UP. CALLED AGAIN AND DEMANDED A DIFFERENT TOW COMPANY RESPOND AND 30 MINUTES LATER SOMEONE WAS AT THE SCENE. THIS EPISODE STATED 230 PM AND VAN WAS PICKED UP 637PM.
Corrective Action:
PULLED OUT INTO ONCOMING TRAFFIC AND VEHICLE HESITATED AND WOULD NOT ACCELERATE. DASH LIGHTS CAME ON AND CAR STALLED. ATTEMPTED TO CRANK VAN AND IT RESTARTED BUT WOULD BARELY MOVE WITH THE ACCELERATOR PRESSED FULLY. HAD TO CALL A TOW TRUCK TO HAVE IT DELIVERED TO THE DEALER. I CALLED TOYOTA ROAD SIDE ASSISTANCE NUMBER AND 2.5 LATER NO ONE SHOWED UP. CALLED AGAIN AND DEMANDED A DIFFERENT TOW COMPANY RESPOND AND 30 MINUTES LATER SOMEONE WAS AT THE SCENE. THIS EPISODE STATED 230 PM AND VAN WAS PICKED UP 637PM.
Additional Notes:
PULLED OUT INTO ONCOMING TRAFFIC AND VEHICLE HESITATED AND WOULD NOT ACCELERATE. DASH LIGHTS CAME ON AND CAR STALLED. ATTEMPTED TO CRANK VAN AND IT RESTARTED BUT WOULD BARELY MOVE WITH THE ACCELERATOR PRESSED FULLY. HAD TO CALL A TOW TRUCK TO HAVE IT DELIVERED TO THE DEALER. I CALLED TOYOTA ROAD SIDE ASSISTANCE NUMBER AND 2.5 LATER NO ONE SHOWED UP. CALLED AGAIN AND DEMANDED A DIFFERENT TOW COMPANY RESPOND AND 30 MINUTES LATER SOMEONE WAS AT THE SCENE. THIS EPISODE STATED 230 PM AND VAN WAS PICKED UP 637PM.
Mfg Campaign: 11299633
Recall Date: Jan 15, 2020
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
PULLED OUT INTO ONCOMING TRAFFIC AND VEHICLE HESITATED AND WOULD NOT ACCELERATE. DASH LIGHTS CAME ON AND CAR STALLED. ATTEMPTED TO CRANK VAN AND IT RESTARTED BUT WOULD BARELY MOVE WITH THE ACCELERATOR PRESSED FULLY. HAD TO CALL A TOW TRUCK TO HAVE IT DELIVERED TO THE DEALER. I CALLED TOYOTA ROAD SIDE ASSISTANCE NUMBER AND 2.5 LATER NO ONE SHOWED UP. CALLED AGAIN AND DEMANDED A DIFFERENT TOW COMPANY RESPOND AND 30 MINUTES LATER SOMEONE WAS AT THE SCENE. THIS EPISODE STATED 230 PM AND VAN WAS PICKED UP 637PM.
Corrective Action:
PULLED OUT INTO ONCOMING TRAFFIC AND VEHICLE HESITATED AND WOULD NOT ACCELERATE. DASH LIGHTS CAME ON AND CAR STALLED. ATTEMPTED TO CRANK VAN AND IT RESTARTED BUT WOULD BARELY MOVE WITH THE ACCELERATOR PRESSED FULLY. HAD TO CALL A TOW TRUCK TO HAVE IT DELIVERED TO THE DEALER. I CALLED TOYOTA ROAD SIDE ASSISTANCE NUMBER AND 2.5 LATER NO ONE SHOWED UP. CALLED AGAIN AND DEMANDED A DIFFERENT TOW COMPANY RESPOND AND 30 MINUTES LATER SOMEONE WAS AT THE SCENE. THIS EPISODE STATED 230 PM AND VAN WAS PICKED UP 637PM.
Additional Notes:
PULLED OUT INTO ONCOMING TRAFFIC AND VEHICLE HESITATED AND WOULD NOT ACCELERATE. DASH LIGHTS CAME ON AND CAR STALLED. ATTEMPTED TO CRANK VAN AND IT RESTARTED BUT WOULD BARELY MOVE WITH THE ACCELERATOR PRESSED FULLY. HAD TO CALL A TOW TRUCK TO HAVE IT DELIVERED TO THE DEALER. I CALLED TOYOTA ROAD SIDE ASSISTANCE NUMBER AND 2.5 LATER NO ONE SHOWED UP. CALLED AGAIN AND DEMANDED A DIFFERENT TOW COMPANY RESPOND AND 30 MINUTES LATER SOMEONE WAS AT THE SCENE. THIS EPISODE STATED 230 PM AND VAN WAS PICKED UP 637PM.
Mfg Campaign: 11299633
Recall Date: Jan 15, 2020
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I PULLED ONTO A HIGHWAY AND REACHING ABOUT 25 MPH THE 2019 SIENNA HESITATED FOR AT LEAST 10 SECONDS AS IF IT WAS NOT GETTING GAS. I PRESSED THE GAS WANTING TO GET OUT OF THE WAY OF TRAFFIC AND IT JUMPED SLIGHTLY BUT WOULD NOT GO. THEN IT KICKED IN WITH A FEW HESITATIONS AND TOOK OFF. ANOTHER 100' OR SO, IT DID IT AGAIN. PRIOR TO THIS I HAD ALREADY BROUGHT IT TO TOYOTA COMPLAINING THAT THERE IS A HESITATION WHEN THE VAN IS NOT WARMED UP YET BETWEEN 20-40 MPH. IT IS ONLY SLIGHT, BUT NOTICEABLE AND FEELS LIKE IT IS NOT GETTING GAS. THE VAN DOES THIS EVERY TIME AFTER IT HAS BEEN SITTING LONG ENOUGH TO COOL DOWN. THE LONG HESITATION ONLY HAPPENED TWICE SO FAR (DANGEROUS ENOUGH!), THERE HAVE BEEN A FEW SHORTER ONES, AND THEN THERE IS THE EVERY TIME SLIGHT HESITATION. TOYOTA HAS TOLD ME NOTHING SHOWS IN THEIR DIAGNOSTICS AND THEY DO NOT KNOW WHAT IS WRONG. THEY TRIED CUTTING THE POWER TO THE COMPUTER TO RESET THE MEMORY, BUT THIS DID NOT CHANGE ANYTHING.
Corrective Action:
I PULLED ONTO A HIGHWAY AND REACHING ABOUT 25 MPH THE 2019 SIENNA HESITATED FOR AT LEAST 10 SECONDS AS IF IT WAS NOT GETTING GAS. I PRESSED THE GAS WANTING TO GET OUT OF THE WAY OF TRAFFIC AND IT JUMPED SLIGHTLY BUT WOULD NOT GO. THEN IT KICKED IN WITH A FEW HESITATIONS AND TOOK OFF. ANOTHER 100' OR SO, IT DID IT AGAIN. PRIOR TO THIS I HAD ALREADY BROUGHT IT TO TOYOTA COMPLAINING THAT THERE IS A HESITATION WHEN THE VAN IS NOT WARMED UP YET BETWEEN 20-40 MPH. IT IS ONLY SLIGHT, BUT NOTICEABLE AND FEELS LIKE IT IS NOT GETTING GAS. THE VAN DOES THIS EVERY TIME AFTER IT HAS BEEN SITTING LONG ENOUGH TO COOL DOWN. THE LONG HESITATION ONLY HAPPENED TWICE SO FAR (DANGEROUS ENOUGH!), THERE HAVE BEEN A FEW SHORTER ONES, AND THEN THERE IS THE EVERY TIME SLIGHT HESITATION. TOYOTA HAS TOLD ME NOTHING SHOWS IN THEIR DIAGNOSTICS AND THEY DO NOT KNOW WHAT IS WRONG. THEY TRIED CUTTING THE POWER TO THE COMPUTER TO RESET THE MEMORY, BUT THIS DID NOT CHANGE ANYTHING.
Additional Notes:
I PULLED ONTO A HIGHWAY AND REACHING ABOUT 25 MPH THE 2019 SIENNA HESITATED FOR AT LEAST 10 SECONDS AS IF IT WAS NOT GETTING GAS. I PRESSED THE GAS WANTING TO GET OUT OF THE WAY OF TRAFFIC AND IT JUMPED SLIGHTLY BUT WOULD NOT GO. THEN IT KICKED IN WITH A FEW HESITATIONS AND TOOK OFF. ANOTHER 100' OR SO, IT DID IT AGAIN. PRIOR TO THIS I HAD ALREADY BROUGHT IT TO TOYOTA COMPLAINING THAT THERE IS A HESITATION WHEN THE VAN IS NOT WARMED UP YET BETWEEN 20-40 MPH. IT IS ONLY SLIGHT, BUT NOTICEABLE AND FEELS LIKE IT IS NOT GETTING GAS. THE VAN DOES THIS EVERY TIME AFTER IT HAS BEEN SITTING LONG ENOUGH TO COOL DOWN. THE LONG HESITATION ONLY HAPPENED TWICE SO FAR (DANGEROUS ENOUGH!), THERE HAVE BEEN A FEW SHORTER ONES, AND THEN THERE IS THE EVERY TIME SLIGHT HESITATION. TOYOTA HAS TOLD ME NOTHING SHOWS IN THEIR DIAGNOSTICS AND THEY DO NOT KNOW WHAT IS WRONG. THEY TRIED CUTTING THE POWER TO THE COMPUTER TO RESET THE MEMORY, BUT THIS DID NOT CHANGE ANYTHING.
Mfg Campaign: 11278845
Recall Date: Nov 8, 2019
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I PULLED ONTO A HIGHWAY AND REACHING ABOUT 25 MPH THE 2019 SIENNA HESITATED FOR AT LEAST 10 SECONDS AS IF IT WAS NOT GETTING GAS. I PRESSED THE GAS WANTING TO GET OUT OF THE WAY OF TRAFFIC AND IT JUMPED SLIGHTLY BUT WOULD NOT GO. THEN IT KICKED IN WITH A FEW HESITATIONS AND TOOK OFF. ANOTHER 100' OR SO, IT DID IT AGAIN. PRIOR TO THIS I HAD ALREADY BROUGHT IT TO TOYOTA COMPLAINING THAT THERE IS A HESITATION WHEN THE VAN IS NOT WARMED UP YET BETWEEN 20-40 MPH. IT IS ONLY SLIGHT, BUT NOTICEABLE AND FEELS LIKE IT IS NOT GETTING GAS. THE VAN DOES THIS EVERY TIME AFTER IT HAS BEEN SITTING LONG ENOUGH TO COOL DOWN. THE LONG HESITATION ONLY HAPPENED TWICE SO FAR (DANGEROUS ENOUGH!), THERE HAVE BEEN A FEW SHORTER ONES, AND THEN THERE IS THE EVERY TIME SLIGHT HESITATION. TOYOTA HAS TOLD ME NOTHING SHOWS IN THEIR DIAGNOSTICS AND THEY DO NOT KNOW WHAT IS WRONG. THEY TRIED CUTTING THE POWER TO THE COMPUTER TO RESET THE MEMORY, BUT THIS DID NOT CHANGE ANYTHING.
Corrective Action:
I PULLED ONTO A HIGHWAY AND REACHING ABOUT 25 MPH THE 2019 SIENNA HESITATED FOR AT LEAST 10 SECONDS AS IF IT WAS NOT GETTING GAS. I PRESSED THE GAS WANTING TO GET OUT OF THE WAY OF TRAFFIC AND IT JUMPED SLIGHTLY BUT WOULD NOT GO. THEN IT KICKED IN WITH A FEW HESITATIONS AND TOOK OFF. ANOTHER 100' OR SO, IT DID IT AGAIN. PRIOR TO THIS I HAD ALREADY BROUGHT IT TO TOYOTA COMPLAINING THAT THERE IS A HESITATION WHEN THE VAN IS NOT WARMED UP YET BETWEEN 20-40 MPH. IT IS ONLY SLIGHT, BUT NOTICEABLE AND FEELS LIKE IT IS NOT GETTING GAS. THE VAN DOES THIS EVERY TIME AFTER IT HAS BEEN SITTING LONG ENOUGH TO COOL DOWN. THE LONG HESITATION ONLY HAPPENED TWICE SO FAR (DANGEROUS ENOUGH!), THERE HAVE BEEN A FEW SHORTER ONES, AND THEN THERE IS THE EVERY TIME SLIGHT HESITATION. TOYOTA HAS TOLD ME NOTHING SHOWS IN THEIR DIAGNOSTICS AND THEY DO NOT KNOW WHAT IS WRONG. THEY TRIED CUTTING THE POWER TO THE COMPUTER TO RESET THE MEMORY, BUT THIS DID NOT CHANGE ANYTHING.
Additional Notes:
I PULLED ONTO A HIGHWAY AND REACHING ABOUT 25 MPH THE 2019 SIENNA HESITATED FOR AT LEAST 10 SECONDS AS IF IT WAS NOT GETTING GAS. I PRESSED THE GAS WANTING TO GET OUT OF THE WAY OF TRAFFIC AND IT JUMPED SLIGHTLY BUT WOULD NOT GO. THEN IT KICKED IN WITH A FEW HESITATIONS AND TOOK OFF. ANOTHER 100' OR SO, IT DID IT AGAIN. PRIOR TO THIS I HAD ALREADY BROUGHT IT TO TOYOTA COMPLAINING THAT THERE IS A HESITATION WHEN THE VAN IS NOT WARMED UP YET BETWEEN 20-40 MPH. IT IS ONLY SLIGHT, BUT NOTICEABLE AND FEELS LIKE IT IS NOT GETTING GAS. THE VAN DOES THIS EVERY TIME AFTER IT HAS BEEN SITTING LONG ENOUGH TO COOL DOWN. THE LONG HESITATION ONLY HAPPENED TWICE SO FAR (DANGEROUS ENOUGH!), THERE HAVE BEEN A FEW SHORTER ONES, AND THEN THERE IS THE EVERY TIME SLIGHT HESITATION. TOYOTA HAS TOLD ME NOTHING SHOWS IN THEIR DIAGNOSTICS AND THEY DO NOT KNOW WHAT IS WRONG. THEY TRIED CUTTING THE POWER TO THE COMPUTER TO RESET THE MEMORY, BUT THIS DID NOT CHANGE ANYTHING.
Mfg Campaign: 11278845
Recall Date: Nov 8, 2019
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
INTERIOR OF VAN WAS CONSUMED WITH FUEL VAPORS. EXTERIOR FRONT OF VAN ENGINE COMPARTMENT ALSO SMELLS LIKE A FUEL LEAK. PROBLEM TAKEN TO DEALER AND THEY COULD NOT FIND THE SOURCE OF LEAK. VAN WAS RELEASED TO ME IN A UNSAFE CONDITION. INTERMITTENT FUEL SMELL BECAME MORE PROGRESSIVE TO THE POINT THE VAN WAS NOT ABLE TO BE DRIVEN TO TO SAFTEY CONCERN OF FIRE. SECOND TRIP TO DEALER THEY COULD NOT FIND SOURCE OF FUEL LEAK. DESCRIPTION OF PROBLEM. WHEN VAN WAS DRIVEN WITH OR WITHOUT AC FUEL VAPORS WOULD BE NOTICED ON THE EXTERIOR OF THE VAN. THIS PROGRESSED TO THE INTERIOR WHILE DRIVING. I ALSO TESTED THE VAN WITH THE ENGINE ON AND BOTH AC ON/OFF WITH THE VAN IN THE PARKED POSITION AND STILL NOTICE A VERY STRONG ORDER OF FUEL VAPORS. THE VAN IS UNSAFE FOR TRANSPORTATION ON PUBLIC ROADS AND UNSAFE TO DRIVE IN WITH MY FAMILY. THE PROBLEM WAS NOTICED WHEN THE VAN WAS STATIONARY OR IN MOTION ON CITY/HIGHWAYS.
Corrective Action:
INTERIOR OF VAN WAS CONSUMED WITH FUEL VAPORS. EXTERIOR FRONT OF VAN ENGINE COMPARTMENT ALSO SMELLS LIKE A FUEL LEAK. PROBLEM TAKEN TO DEALER AND THEY COULD NOT FIND THE SOURCE OF LEAK. VAN WAS RELEASED TO ME IN A UNSAFE CONDITION. INTERMITTENT FUEL SMELL BECAME MORE PROGRESSIVE TO THE POINT THE VAN WAS NOT ABLE TO BE DRIVEN TO TO SAFTEY CONCERN OF FIRE. SECOND TRIP TO DEALER THEY COULD NOT FIND SOURCE OF FUEL LEAK. DESCRIPTION OF PROBLEM. WHEN VAN WAS DRIVEN WITH OR WITHOUT AC FUEL VAPORS WOULD BE NOTICED ON THE EXTERIOR OF THE VAN. THIS PROGRESSED TO THE INTERIOR WHILE DRIVING. I ALSO TESTED THE VAN WITH THE ENGINE ON AND BOTH AC ON/OFF WITH THE VAN IN THE PARKED POSITION AND STILL NOTICE A VERY STRONG ORDER OF FUEL VAPORS. THE VAN IS UNSAFE FOR TRANSPORTATION ON PUBLIC ROADS AND UNSAFE TO DRIVE IN WITH MY FAMILY. THE PROBLEM WAS NOTICED WHEN THE VAN WAS STATIONARY OR IN MOTION ON CITY/HIGHWAYS.
Additional Notes:
INTERIOR OF VAN WAS CONSUMED WITH FUEL VAPORS. EXTERIOR FRONT OF VAN ENGINE COMPARTMENT ALSO SMELLS LIKE A FUEL LEAK. PROBLEM TAKEN TO DEALER AND THEY COULD NOT FIND THE SOURCE OF LEAK. VAN WAS RELEASED TO ME IN A UNSAFE CONDITION. INTERMITTENT FUEL SMELL BECAME MORE PROGRESSIVE TO THE POINT THE VAN WAS NOT ABLE TO BE DRIVEN TO TO SAFTEY CONCERN OF FIRE. SECOND TRIP TO DEALER THEY COULD NOT FIND SOURCE OF FUEL LEAK. DESCRIPTION OF PROBLEM. WHEN VAN WAS DRIVEN WITH OR WITHOUT AC FUEL VAPORS WOULD BE NOTICED ON THE EXTERIOR OF THE VAN. THIS PROGRESSED TO THE INTERIOR WHILE DRIVING. I ALSO TESTED THE VAN WITH THE ENGINE ON AND BOTH AC ON/OFF WITH THE VAN IN THE PARKED POSITION AND STILL NOTICE A VERY STRONG ORDER OF FUEL VAPORS. THE VAN IS UNSAFE FOR TRANSPORTATION ON PUBLIC ROADS AND UNSAFE TO DRIVE IN WITH MY FAMILY. THE PROBLEM WAS NOTICED WHEN THE VAN WAS STATIONARY OR IN MOTION ON CITY/HIGHWAYS.
Mfg Campaign: 11243690
Recall Date: Aug 13, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE A CONCERN THAT THE FRONTAL IMPACT SENSOR ON MY VAN MAY NOT BE WORKING. I BOUGHT THE VAN NEW ABOUT 3 WEEKS AGO. IN THAT TIME I HAVE DRIVEN IT AROUND TOWN, ON THE FREEWAY AND MADE A ROUNDTRIP TO CAL. IN THAT ENTIRE TIME I HAVE NEVER RECEIVED ANY TYPE OF AUDIBLE OR VISUAL ALERT THAT A FRONTAL IMPACT IS ABOUT TO HAPPEN. I HAVE THE SENSITIVITY SET TO VERY HIGH. OVER THE COURSE OF THE LAST FEW WEEKS, I HAVE TRIED TO SAFELY SIMULATE THE CONDITIONS IN WHICH THE FRONTAL IMPACT SHOULD ACTIVATE, BUT I HAVE NOT HEARD ANYTHING OR SEEN ANY TYPE OF VISUAL ALERT. I TOOK IT INTO THE DEALERSHIP TODAY AND WAS TOLD EVERYTHING IS FINE WITH IT. HOWEVER, I STILL BELIEVE THAT IT IS NOT WORKING CORRECTLY, SINCE THE VEHICLE HAS NEVER MADE ANY TYPE OF AUDIBLE OR VISUAL ALERT OR WARNING.
Corrective Action:
I HAVE A CONCERN THAT THE FRONTAL IMPACT SENSOR ON MY VAN MAY NOT BE WORKING. I BOUGHT THE VAN NEW ABOUT 3 WEEKS AGO. IN THAT TIME I HAVE DRIVEN IT AROUND TOWN, ON THE FREEWAY AND MADE A ROUNDTRIP TO CAL. IN THAT ENTIRE TIME I HAVE NEVER RECEIVED ANY TYPE OF AUDIBLE OR VISUAL ALERT THAT A FRONTAL IMPACT IS ABOUT TO HAPPEN. I HAVE THE SENSITIVITY SET TO VERY HIGH. OVER THE COURSE OF THE LAST FEW WEEKS, I HAVE TRIED TO SAFELY SIMULATE THE CONDITIONS IN WHICH THE FRONTAL IMPACT SHOULD ACTIVATE, BUT I HAVE NOT HEARD ANYTHING OR SEEN ANY TYPE OF VISUAL ALERT. I TOOK IT INTO THE DEALERSHIP TODAY AND WAS TOLD EVERYTHING IS FINE WITH IT. HOWEVER, I STILL BELIEVE THAT IT IS NOT WORKING CORRECTLY, SINCE THE VEHICLE HAS NEVER MADE ANY TYPE OF AUDIBLE OR VISUAL ALERT OR WARNING.
Additional Notes:
I HAVE A CONCERN THAT THE FRONTAL IMPACT SENSOR ON MY VAN MAY NOT BE WORKING. I BOUGHT THE VAN NEW ABOUT 3 WEEKS AGO. IN THAT TIME I HAVE DRIVEN IT AROUND TOWN, ON THE FREEWAY AND MADE A ROUNDTRIP TO CAL. IN THAT ENTIRE TIME I HAVE NEVER RECEIVED ANY TYPE OF AUDIBLE OR VISUAL ALERT THAT A FRONTAL IMPACT IS ABOUT TO HAPPEN. I HAVE THE SENSITIVITY SET TO VERY HIGH. OVER THE COURSE OF THE LAST FEW WEEKS, I HAVE TRIED TO SAFELY SIMULATE THE CONDITIONS IN WHICH THE FRONTAL IMPACT SHOULD ACTIVATE, BUT I HAVE NOT HEARD ANYTHING OR SEEN ANY TYPE OF VISUAL ALERT. I TOOK IT INTO THE DEALERSHIP TODAY AND WAS TOLD EVERYTHING IS FINE WITH IT. HOWEVER, I STILL BELIEVE THAT IT IS NOT WORKING CORRECTLY, SINCE THE VEHICLE HAS NEVER MADE ANY TYPE OF AUDIBLE OR VISUAL ALERT OR WARNING.
Mfg Campaign: 11234122
Recall Date: Jul 23, 2019
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
AS SOON AS I GOT HOME AFTER PURCHASING MY 2019 TOYOTA SIENNA SE, I NOTICED THE POPPING NOISE COMING FROM BOTH FRONT DOOR HINGES. I GUESS I MISSED THAT POPPING NOISE WHEN I TOOK THE DELIVERY OF THE CAR AT THE DEALERSHIP. THE POPPING NOISE CAN BE HEARD EVERY TIME EITHER FRONT DOORS HINGES ARE IN MOTION. I HAVE READ THAT MANY OF THE PREVIOUS YEAR TOYOTA SIENNAS HAS THE SAME POPPING NOISE ISSUE DUE TO THE DEFECTIVE DOOR CHECK POCKETS.
Corrective Action:
AS SOON AS I GOT HOME AFTER PURCHASING MY 2019 TOYOTA SIENNA SE, I NOTICED THE POPPING NOISE COMING FROM BOTH FRONT DOOR HINGES. I GUESS I MISSED THAT POPPING NOISE WHEN I TOOK THE DELIVERY OF THE CAR AT THE DEALERSHIP. THE POPPING NOISE CAN BE HEARD EVERY TIME EITHER FRONT DOORS HINGES ARE IN MOTION. I HAVE READ THAT MANY OF THE PREVIOUS YEAR TOYOTA SIENNAS HAS THE SAME POPPING NOISE ISSUE DUE TO THE DEFECTIVE DOOR CHECK POCKETS.
Additional Notes:
AS SOON AS I GOT HOME AFTER PURCHASING MY 2019 TOYOTA SIENNA SE, I NOTICED THE POPPING NOISE COMING FROM BOTH FRONT DOOR HINGES. I GUESS I MISSED THAT POPPING NOISE WHEN I TOOK THE DELIVERY OF THE CAR AT THE DEALERSHIP. THE POPPING NOISE CAN BE HEARD EVERY TIME EITHER FRONT DOORS HINGES ARE IN MOTION. I HAVE READ THAT MANY OF THE PREVIOUS YEAR TOYOTA SIENNAS HAS THE SAME POPPING NOISE ISSUE DUE TO THE DEFECTIVE DOOR CHECK POCKETS.
Mfg Campaign: 11233527
Recall Date: Jul 20, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS TOLD THERE IS A RECALL UTA VAN UNDER WARRANTY
Corrective Action:
I WAS TOLD THERE IS A RECALL UTA VAN UNDER WARRANTY
Additional Notes:
I WAS TOLD THERE IS A RECALL UTA VAN UNDER WARRANTY
Mfg Campaign: 11206615
Recall Date: May 9, 2019
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
IMMEDIATELY AFTER PURCHASING THIS NEW 2019 TOYOTA SIENNA I BECAME AWARE OF THE VEHICLE HAVING ACCELERATION PROBLEMS WHILE ATTEMPTING TO ACCELERATE GRADUALLY IN A LOW SPEED/LOW TORQUE SETTING. THIS OCCURS AT WHAT COULD BE DESCRIBED AS PARKING LOT SPEEDS, 5 TO 25 MPH, PRIMARILY, ALTHOUGH THE VEHICLE HESITATES AND THEN LURCHES ALSO AT HIGHER SPEEDS WHEN DOWNSHIFTING TO GAIN TORQUE IN A 30-50 MPH RANGE ALSO. THIS HESITATION, BALKING, AND THEN RAPID LURCHING FORWARD AT LOW SPEEDS HAS CAUSED PASSENGERS TO COMMENT ABOUT "WHIPLASH" AND BEING PUSHED BACK INTO THEIR SEATS WHEN THE VEHICLE DOES ENGAGE WITH UNEXPECTED FORWARD MOTION. THIS VEHICLE WAS PURCHASED ON 2-18-2019. AFTER DRIVING THE VEHICLE FOR A REASONABLE AMOUNT OF TIME AND MILES I CONTACTED OUR SALES AGENT WHO SET A SERVICE APPOINTMENT FOR MONDAY FEB 25, 2019. ON 2-25-2019 I DROVE THE VEHICLE TO THE DEALER'S SERVICE DEPT WITH "MILEAGE IN" OF 250 MI. AND "MILEAGE OUT" OF 251. SERVICE INVOICE NUMBER 784852 STATES THAT THE ECU WAS CALIBRATED AND RESET. UPON DRIVING THE VEHICLE IT BECAME OBVIOUS THAT THE PROBLEMS WERE NO DIFFERENT AND PERHAPS WORSE. ON MARCH 1, 2019 I RETURNED THE VEHICLE TO THE DEALER AND TOOK THE SERVICE MANAGER AND A TECH-EXPERT FOR A RIDE. THE TECH ACKNOWLEDGED THE STALL AND LURCH PHENOMENON AND SAID HE "HAS DEALT WITH THIS BEFORE". THE TECH AND THE SERVICE MANAGER TOLD ME THEY WERE OPENING A CASE WITH TOYOTA FOR POSSIBLE INPUT TO RESOLVE THIS PROBLEM. I BELIEVE THIS A SERIOUS POTENTIAL SAFETY ISSUE AS THE FORWARD LURCHING OF THE VEHICLE COULD RESULT IN SERIOUS INJURY AS A RESULT VEHICLE DESIGN AND ENGINEERING. OTHER TOYOTA OWNERS HAVE DISCUSSED THIS PROBLEM VIA INTERNET FORUMS. IT WOULD APPEAR TO AFFECT 2018 & 2019 SIENNAS WITH "THROTTLE BY WIRE" DESIGN AND THEIR 8 SPEED TRANSMISSION.
Corrective Action:
IMMEDIATELY AFTER PURCHASING THIS NEW 2019 TOYOTA SIENNA I BECAME AWARE OF THE VEHICLE HAVING ACCELERATION PROBLEMS WHILE ATTEMPTING TO ACCELERATE GRADUALLY IN A LOW SPEED/LOW TORQUE SETTING. THIS OCCURS AT WHAT COULD BE DESCRIBED AS PARKING LOT SPEEDS, 5 TO 25 MPH, PRIMARILY, ALTHOUGH THE VEHICLE HESITATES AND THEN LURCHES ALSO AT HIGHER SPEEDS WHEN DOWNSHIFTING TO GAIN TORQUE IN A 30-50 MPH RANGE ALSO. THIS HESITATION, BALKING, AND THEN RAPID LURCHING FORWARD AT LOW SPEEDS HAS CAUSED PASSENGERS TO COMMENT ABOUT "WHIPLASH" AND BEING PUSHED BACK INTO THEIR SEATS WHEN THE VEHICLE DOES ENGAGE WITH UNEXPECTED FORWARD MOTION. THIS VEHICLE WAS PURCHASED ON 2-18-2019. AFTER DRIVING THE VEHICLE FOR A REASONABLE AMOUNT OF TIME AND MILES I CONTACTED OUR SALES AGENT WHO SET A SERVICE APPOINTMENT FOR MONDAY FEB 25, 2019. ON 2-25-2019 I DROVE THE VEHICLE TO THE DEALER'S SERVICE DEPT WITH "MILEAGE IN" OF 250 MI. AND "MILEAGE OUT" OF 251. SERVICE INVOICE NUMBER 784852 STATES THAT THE ECU WAS CALIBRATED AND RESET. UPON DRIVING THE VEHICLE IT BECAME OBVIOUS THAT THE PROBLEMS WERE NO DIFFERENT AND PERHAPS WORSE. ON MARCH 1, 2019 I RETURNED THE VEHICLE TO THE DEALER AND TOOK THE SERVICE MANAGER AND A TECH-EXPERT FOR A RIDE. THE TECH ACKNOWLEDGED THE STALL AND LURCH PHENOMENON AND SAID HE "HAS DEALT WITH THIS BEFORE". THE TECH AND THE SERVICE MANAGER TOLD ME THEY WERE OPENING A CASE WITH TOYOTA FOR POSSIBLE INPUT TO RESOLVE THIS PROBLEM. I BELIEVE THIS A SERIOUS POTENTIAL SAFETY ISSUE AS THE FORWARD LURCHING OF THE VEHICLE COULD RESULT IN SERIOUS INJURY AS A RESULT VEHICLE DESIGN AND ENGINEERING. OTHER TOYOTA OWNERS HAVE DISCUSSED THIS PROBLEM VIA INTERNET FORUMS. IT WOULD APPEAR TO AFFECT 2018 & 2019 SIENNAS WITH "THROTTLE BY WIRE" DESIGN AND THEIR 8 SPEED TRANSMISSION.
Additional Notes:
IMMEDIATELY AFTER PURCHASING THIS NEW 2019 TOYOTA SIENNA I BECAME AWARE OF THE VEHICLE HAVING ACCELERATION PROBLEMS WHILE ATTEMPTING TO ACCELERATE GRADUALLY IN A LOW SPEED/LOW TORQUE SETTING. THIS OCCURS AT WHAT COULD BE DESCRIBED AS PARKING LOT SPEEDS, 5 TO 25 MPH, PRIMARILY, ALTHOUGH THE VEHICLE HESITATES AND THEN LURCHES ALSO AT HIGHER SPEEDS WHEN DOWNSHIFTING TO GAIN TORQUE IN A 30-50 MPH RANGE ALSO. THIS HESITATION, BALKING, AND THEN RAPID LURCHING FORWARD AT LOW SPEEDS HAS CAUSED PASSENGERS TO COMMENT ABOUT "WHIPLASH" AND BEING PUSHED BACK INTO THEIR SEATS WHEN THE VEHICLE DOES ENGAGE WITH UNEXPECTED FORWARD MOTION. THIS VEHICLE WAS PURCHASED ON 2-18-2019. AFTER DRIVING THE VEHICLE FOR A REASONABLE AMOUNT OF TIME AND MILES I CONTACTED OUR SALES AGENT WHO SET A SERVICE APPOINTMENT FOR MONDAY FEB 25, 2019. ON 2-25-2019 I DROVE THE VEHICLE TO THE DEALER'S SERVICE DEPT WITH "MILEAGE IN" OF 250 MI. AND "MILEAGE OUT" OF 251. SERVICE INVOICE NUMBER 784852 STATES THAT THE ECU WAS CALIBRATED AND RESET. UPON DRIVING THE VEHICLE IT BECAME OBVIOUS THAT THE PROBLEMS WERE NO DIFFERENT AND PERHAPS WORSE. ON MARCH 1, 2019 I RETURNED THE VEHICLE TO THE DEALER AND TOOK THE SERVICE MANAGER AND A TECH-EXPERT FOR A RIDE. THE TECH ACKNOWLEDGED THE STALL AND LURCH PHENOMENON AND SAID HE "HAS DEALT WITH THIS BEFORE". THE TECH AND THE SERVICE MANAGER TOLD ME THEY WERE OPENING A CASE WITH TOYOTA FOR POSSIBLE INPUT TO RESOLVE THIS PROBLEM. I BELIEVE THIS A SERIOUS POTENTIAL SAFETY ISSUE AS THE FORWARD LURCHING OF THE VEHICLE COULD RESULT IN SERIOUS INJURY AS A RESULT VEHICLE DESIGN AND ENGINEERING. OTHER TOYOTA OWNERS HAVE DISCUSSED THIS PROBLEM VIA INTERNET FORUMS. IT WOULD APPEAR TO AFFECT 2018 & 2019 SIENNAS WITH "THROTTLE BY WIRE" DESIGN AND THEIR 8 SPEED TRANSMISSION.
Mfg Campaign: 11184017
Recall Date: Mar 4, 2019
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