Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22TA03, 22LA01
Recall Date: Apr 13, 2022
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Sienna vehicles equipped with seating for eight passengers. An incorrect seat belt webbing guide may have been installed on the outboard second-row seat belt assemblies.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21TB08 / 21TA08
Recall Date: Nov 17, 2021
Consumer Complaints
140 ComplaintsToyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Over the past 18 months, this vehicle has exhibited the following actions approximately 30-40 times. When slowing the vehicle, with brake pressure applied, the vehicle reacts appropriately until, at the slow speed( approximately 5-10 mph) it suddenly accelerates or surges ahead for approximately 1-2 seconds. The has occurred while in the process of turning as well as moving straight ahead. I have taken the vehicle to the dealer of the original sale, Shepard's Toyota, Thomaston Maine, and they have attempted to replicate this action. They were unable to do so. The reported to me that they contacted Toyota engineering and was told, I paraphrase, that when the drive battery is fully charged and the dynamic braking system is still creating a charge, the current is directed to the drive motors, despite the fact that the brake is applied to slow and stop the vehicle. These events have occurred inn the middle of turns, when attempting to stop at crosswalks, and stopping prior to entering a traffic stream. If I had not continued to apply the brake, the vehicle would have, in several case, collided with objects.
Corrective Action:
Over the past 18 months, this vehicle has exhibited the following actions approximately 30-40 times. When slowing the vehicle, with brake pressure applied, the vehicle reacts appropriately until, at the slow speed( approximately 5-10 mph) it suddenly accelerates or surges ahead for approximately 1-2 seconds. The has occurred while in the process of turning as well as moving straight ahead. I have taken the vehicle to the dealer of the original sale, Shepard's Toyota, Thomaston Maine, and they have attempted to replicate this action. They were unable to do so. The reported to me that they contacted Toyota engineering and was told, I paraphrase, that when the drive battery is fully charged and the dynamic braking system is still creating a charge, the current is directed to the drive motors, despite the fact that the brake is applied to slow and stop the vehicle. These events have occurred inn the middle of turns, when attempting to stop at crosswalks, and stopping prior to entering a traffic stream. If I had not continued to apply the brake, the vehicle would have, in several case, collided with objects.
Additional Notes:
Over the past 18 months, this vehicle has exhibited the following actions approximately 30-40 times. When slowing the vehicle, with brake pressure applied, the vehicle reacts appropriately until, at the slow speed( approximately 5-10 mph) it suddenly accelerates or surges ahead for approximately 1-2 seconds. The has occurred while in the process of turning as well as moving straight ahead. I have taken the vehicle to the dealer of the original sale, Shepard's Toyota, Thomaston Maine, and they have attempted to replicate this action. They were unable to do so. The reported to me that they contacted Toyota engineering and was told, I paraphrase, that when the drive battery is fully charged and the dynamic braking system is still creating a charge, the current is directed to the drive motors, despite the fact that the brake is applied to slow and stop the vehicle. These events have occurred inn the middle of turns, when attempting to stop at crosswalks, and stopping prior to entering a traffic stream. If I had not continued to apply the brake, the vehicle would have, in several case, collided with objects.
Mfg Campaign: 11519555
Recall Date: Apr 29, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Over the past 18 months, this vehicle has exhibited the following actions approximately 30-40 times. When slowing the vehicle, with brake pressure applied, the vehicle reacts appropriately until, at the slow speed( approximately 5-10 mph) it suddenly accelerates or surges ahead for approximately 1-2 seconds. The has occurred while in the process of turning as well as moving straight ahead. I have taken the vehicle to the dealer of the original sale, Shepard's Toyota, Thomaston Maine, and they have attempted to replicate this action. They were unable to do so. The reported to me that they contacted Toyota engineering and was told, I paraphrase, that when the drive battery is fully charged and the dynamic braking system is still creating a charge, the current is directed to the drive motors, despite the fact that the brake is applied to slow and stop the vehicle. These events have occurred inn the middle of turns, when attempting to stop at crosswalks, and stopping prior to entering a traffic stream. If I had not continued to apply the brake, the vehicle would have, in several case, collided with objects.
Corrective Action:
Over the past 18 months, this vehicle has exhibited the following actions approximately 30-40 times. When slowing the vehicle, with brake pressure applied, the vehicle reacts appropriately until, at the slow speed( approximately 5-10 mph) it suddenly accelerates or surges ahead for approximately 1-2 seconds. The has occurred while in the process of turning as well as moving straight ahead. I have taken the vehicle to the dealer of the original sale, Shepard's Toyota, Thomaston Maine, and they have attempted to replicate this action. They were unable to do so. The reported to me that they contacted Toyota engineering and was told, I paraphrase, that when the drive battery is fully charged and the dynamic braking system is still creating a charge, the current is directed to the drive motors, despite the fact that the brake is applied to slow and stop the vehicle. These events have occurred inn the middle of turns, when attempting to stop at crosswalks, and stopping prior to entering a traffic stream. If I had not continued to apply the brake, the vehicle would have, in several case, collided with objects.
Additional Notes:
Over the past 18 months, this vehicle has exhibited the following actions approximately 30-40 times. When slowing the vehicle, with brake pressure applied, the vehicle reacts appropriately until, at the slow speed( approximately 5-10 mph) it suddenly accelerates or surges ahead for approximately 1-2 seconds. The has occurred while in the process of turning as well as moving straight ahead. I have taken the vehicle to the dealer of the original sale, Shepard's Toyota, Thomaston Maine, and they have attempted to replicate this action. They were unable to do so. The reported to me that they contacted Toyota engineering and was told, I paraphrase, that when the drive battery is fully charged and the dynamic braking system is still creating a charge, the current is directed to the drive motors, despite the fact that the brake is applied to slow and stop the vehicle. These events have occurred inn the middle of turns, when attempting to stop at crosswalks, and stopping prior to entering a traffic stream. If I had not continued to apply the brake, the vehicle would have, in several case, collided with objects.
Mfg Campaign: 11519555
Recall Date: Apr 29, 2023
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Over the past 18 months, this vehicle has exhibited the following actions approximately 30-40 times. When slowing the vehicle, with brake pressure applied, the vehicle reacts appropriately until, at the slow speed( approximately 5-10 mph) it suddenly accelerates or surges ahead for approximately 1-2 seconds. The has occurred while in the process of turning as well as moving straight ahead. I have taken the vehicle to the dealer of the original sale, Shepard's Toyota, Thomaston Maine, and they have attempted to replicate this action. They were unable to do so. The reported to me that they contacted Toyota engineering and was told, I paraphrase, that when the drive battery is fully charged and the dynamic braking system is still creating a charge, the current is directed to the drive motors, despite the fact that the brake is applied to slow and stop the vehicle. These events have occurred inn the middle of turns, when attempting to stop at crosswalks, and stopping prior to entering a traffic stream. If I had not continued to apply the brake, the vehicle would have, in several case, collided with objects.
Corrective Action:
Over the past 18 months, this vehicle has exhibited the following actions approximately 30-40 times. When slowing the vehicle, with brake pressure applied, the vehicle reacts appropriately until, at the slow speed( approximately 5-10 mph) it suddenly accelerates or surges ahead for approximately 1-2 seconds. The has occurred while in the process of turning as well as moving straight ahead. I have taken the vehicle to the dealer of the original sale, Shepard's Toyota, Thomaston Maine, and they have attempted to replicate this action. They were unable to do so. The reported to me that they contacted Toyota engineering and was told, I paraphrase, that when the drive battery is fully charged and the dynamic braking system is still creating a charge, the current is directed to the drive motors, despite the fact that the brake is applied to slow and stop the vehicle. These events have occurred inn the middle of turns, when attempting to stop at crosswalks, and stopping prior to entering a traffic stream. If I had not continued to apply the brake, the vehicle would have, in several case, collided with objects.
Additional Notes:
Over the past 18 months, this vehicle has exhibited the following actions approximately 30-40 times. When slowing the vehicle, with brake pressure applied, the vehicle reacts appropriately until, at the slow speed( approximately 5-10 mph) it suddenly accelerates or surges ahead for approximately 1-2 seconds. The has occurred while in the process of turning as well as moving straight ahead. I have taken the vehicle to the dealer of the original sale, Shepard's Toyota, Thomaston Maine, and they have attempted to replicate this action. They were unable to do so. The reported to me that they contacted Toyota engineering and was told, I paraphrase, that when the drive battery is fully charged and the dynamic braking system is still creating a charge, the current is directed to the drive motors, despite the fact that the brake is applied to slow and stop the vehicle. These events have occurred inn the middle of turns, when attempting to stop at crosswalks, and stopping prior to entering a traffic stream. If I had not continued to apply the brake, the vehicle would have, in several case, collided with objects.
Mfg Campaign: 11519555
Recall Date: Apr 29, 2023
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
This vehicle accelerate suddenly while it is slowing down even if I have foot on break paddle. I have complained to Toyota dealers but they said that hybrid vehicle operates like that. This is very dangerous and nobody is taking seriously. I do not believe that this works like that. I have seen so many people complain online about this problem in 2022 hybrid sienna. Please help.
Corrective Action:
This vehicle accelerate suddenly while it is slowing down even if I have foot on break paddle. I have complained to Toyota dealers but they said that hybrid vehicle operates like that. This is very dangerous and nobody is taking seriously. I do not believe that this works like that. I have seen so many people complain online about this problem in 2022 hybrid sienna. Please help.
Additional Notes:
This vehicle accelerate suddenly while it is slowing down even if I have foot on break paddle. I have complained to Toyota dealers but they said that hybrid vehicle operates like that. This is very dangerous and nobody is taking seriously. I do not believe that this works like that. I have seen so many people complain online about this problem in 2022 hybrid sienna. Please help.
Mfg Campaign: 11518553
Recall Date: Apr 23, 2023
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
When pressing the brake to come to a stop, the van will surge almost as if the brakes stop working. It happens just for a second but makes it feel like you won't stop in time. It definitely slows the braking down and may cause a crash. It has happened randomly and is unpredictable and cannot be replicated in a way that I know how to replicate. This has happened since new but has gotten worse recently. Van currently has 24,000 miles.
Corrective Action:
When pressing the brake to come to a stop, the van will surge almost as if the brakes stop working. It happens just for a second but makes it feel like you won't stop in time. It definitely slows the braking down and may cause a crash. It has happened randomly and is unpredictable and cannot be replicated in a way that I know how to replicate. This has happened since new but has gotten worse recently. Van currently has 24,000 miles.
Additional Notes:
When pressing the brake to come to a stop, the van will surge almost as if the brakes stop working. It happens just for a second but makes it feel like you won't stop in time. It definitely slows the braking down and may cause a crash. It has happened randomly and is unpredictable and cannot be replicated in a way that I know how to replicate. This has happened since new but has gotten worse recently. Van currently has 24,000 miles.
Mfg Campaign: 11518092
Recall Date: Apr 20, 2023
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
problems with the seals in the headlight lamp, water entered it and it was damaged
Corrective Action:
problems with the seals in the headlight lamp, water entered it and it was damaged
Additional Notes:
problems with the seals in the headlight lamp, water entered it and it was damaged
Mfg Campaign: 11517635
Recall Date: Apr 18, 2023
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
About five times now, when braking at slower speeds, such as at a light or parking, the car will accelerate and lunge forward or there will be a loss of the brake. My foot is depressing the brakes normally when this happens, but then I will slam harder on the brake to not hit whatever is in front of me. There does not seem to be any particular reason that causes this to happen, for instance temperature, and it happens randomly.
Corrective Action:
About five times now, when braking at slower speeds, such as at a light or parking, the car will accelerate and lunge forward or there will be a loss of the brake. My foot is depressing the brakes normally when this happens, but then I will slam harder on the brake to not hit whatever is in front of me. There does not seem to be any particular reason that causes this to happen, for instance temperature, and it happens randomly.
Additional Notes:
About five times now, when braking at slower speeds, such as at a light or parking, the car will accelerate and lunge forward or there will be a loss of the brake. My foot is depressing the brakes normally when this happens, but then I will slam harder on the brake to not hit whatever is in front of me. There does not seem to be any particular reason that causes this to happen, for instance temperature, and it happens randomly.
Mfg Campaign: 11514512
Recall Date: Mar 29, 2023
Toyota Motor Corporation
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2022 Toyota Sienna. The contact stated that while his wife was driving at 65 MPH, a loud sound was heard. Upon inspection, the contact noticed that the sunroof had exploded; however, the sunroof panel was closed, and no glass entered the interior of the vehicle. There was no impact on the sunroof that could have caused the explosion. The vehicle was taken to the dealer, and the dealer referred the contact to take the vehicle to Vantage Mobility International (VMI, 5202 S 28th Pl, Phoenix, AZ 85040) due to the wheelchair van conversion. The vehicle was taken to VMI, where it was determined that a small impact caused the sunroof to explode, and the sunroof needed to be replaced. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 750.
Corrective Action:
The contact owns a 2022 Toyota Sienna. The contact stated that while his wife was driving at 65 MPH, a loud sound was heard. Upon inspection, the contact noticed that the sunroof had exploded; however, the sunroof panel was closed, and no glass entered the interior of the vehicle. There was no impact on the sunroof that could have caused the explosion. The vehicle was taken to the dealer, and the dealer referred the contact to take the vehicle to Vantage Mobility International (VMI, 5202 S 28th Pl, Phoenix, AZ 85040) due to the wheelchair van conversion. The vehicle was taken to VMI, where it was determined that a small impact caused the sunroof to explode, and the sunroof needed to be replaced. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 750.
Additional Notes:
The contact owns a 2022 Toyota Sienna. The contact stated that while his wife was driving at 65 MPH, a loud sound was heard. Upon inspection, the contact noticed that the sunroof had exploded; however, the sunroof panel was closed, and no glass entered the interior of the vehicle. There was no impact on the sunroof that could have caused the explosion. The vehicle was taken to the dealer, and the dealer referred the contact to take the vehicle to Vantage Mobility International (VMI, 5202 S 28th Pl, Phoenix, AZ 85040) due to the wheelchair van conversion. The vehicle was taken to VMI, where it was determined that a small impact caused the sunroof to explode, and the sunroof needed to be replaced. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 750.
Mfg Campaign: 11511747
Recall Date: Mar 14, 2023
Toyota Motor Corporation
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2022 Toyota Sienna. The contact stated that the sliding doors inadvertently opened while parked with the doors locked. There were no warning lights illuminated. The contact took the vehicle to the dealer but was not diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 2,000.
Corrective Action:
The contact owns a 2022 Toyota Sienna. The contact stated that the sliding doors inadvertently opened while parked with the doors locked. There were no warning lights illuminated. The contact took the vehicle to the dealer but was not diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 2,000.
Additional Notes:
The contact owns a 2022 Toyota Sienna. The contact stated that the sliding doors inadvertently opened while parked with the doors locked. There were no warning lights illuminated. The contact took the vehicle to the dealer but was not diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 2,000.
Mfg Campaign: 11511595
Recall Date: Mar 13, 2023
Toyota Motor Corporation
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2022 Toyota Sienna. The contact stated that while driving approximately 35 MPH, the sunroof fractured without impact. The contact called the local dealer and was informed that the sunroof glass needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000.
Corrective Action:
The contact owns a 2022 Toyota Sienna. The contact stated that while driving approximately 35 MPH, the sunroof fractured without impact. The contact called the local dealer and was informed that the sunroof glass needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000.
Additional Notes:
The contact owns a 2022 Toyota Sienna. The contact stated that while driving approximately 35 MPH, the sunroof fractured without impact. The contact called the local dealer and was informed that the sunroof glass needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000.
Mfg Campaign: 11510785
Recall Date: Mar 8, 2023
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
When breaking at a stop sign or light, the vehicle occasionally feels like it surges forward and I'm accelerating instead of breaking. This causes me to push harder on the brakes, which then seem to mechanically engage and then stop the van. I've had the van for a year now and it happens a few times a month, especially if I breaking on an uphill incline.
Corrective Action:
When breaking at a stop sign or light, the vehicle occasionally feels like it surges forward and I'm accelerating instead of breaking. This causes me to push harder on the brakes, which then seem to mechanically engage and then stop the van. I've had the van for a year now and it happens a few times a month, especially if I breaking on an uphill incline.
Additional Notes:
When breaking at a stop sign or light, the vehicle occasionally feels like it surges forward and I'm accelerating instead of breaking. This causes me to push harder on the brakes, which then seem to mechanically engage and then stop the van. I've had the van for a year now and it happens a few times a month, especially if I breaking on an uphill incline.
Mfg Campaign: 11500399
Recall Date: Jan 5, 2023
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When breaking at a stop sign or light, the vehicle occasionally feels like it surges forward and I'm accelerating instead of breaking. This causes me to push harder on the brakes, which then seem to mechanically engage and then stop the van. I've had the van for a year now and it happens a few times a month, especially if I breaking on an uphill incline.
Corrective Action:
When breaking at a stop sign or light, the vehicle occasionally feels like it surges forward and I'm accelerating instead of breaking. This causes me to push harder on the brakes, which then seem to mechanically engage and then stop the van. I've had the van for a year now and it happens a few times a month, especially if I breaking on an uphill incline.
Additional Notes:
When breaking at a stop sign or light, the vehicle occasionally feels like it surges forward and I'm accelerating instead of breaking. This causes me to push harder on the brakes, which then seem to mechanically engage and then stop the van. I've had the van for a year now and it happens a few times a month, especially if I breaking on an uphill incline.
Mfg Campaign: 11500399
Recall Date: Jan 5, 2023
Toyota Motor Corporation
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
While driving approximately 25 mph my dash lit up with the cross traffic sensor is unavailable and my blind spot monitor is unavailable. I got out and cleaned off my sensors on the outside of my vehicle all around the vehicle front and back and the warning has stayed on. It was not raining or snowing and I was on dry pavement at the time. My vehicle was not hit nor did I hit anything. There is no damage what so ever to the sensors or anywhere on my vehicle.
Corrective Action:
While driving approximately 25 mph my dash lit up with the cross traffic sensor is unavailable and my blind spot monitor is unavailable. I got out and cleaned off my sensors on the outside of my vehicle all around the vehicle front and back and the warning has stayed on. It was not raining or snowing and I was on dry pavement at the time. My vehicle was not hit nor did I hit anything. There is no damage what so ever to the sensors or anywhere on my vehicle.
Additional Notes:
While driving approximately 25 mph my dash lit up with the cross traffic sensor is unavailable and my blind spot monitor is unavailable. I got out and cleaned off my sensors on the outside of my vehicle all around the vehicle front and back and the warning has stayed on. It was not raining or snowing and I was on dry pavement at the time. My vehicle was not hit nor did I hit anything. There is no damage what so ever to the sensors or anywhere on my vehicle.
Mfg Campaign: 11499877
Recall Date: Jan 3, 2023
Toyota Motor Corporation
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
While driving approximately 25 mph my dash lit up with the cross traffic sensor is unavailable and my blind spot monitor is unavailable. I got out and cleaned off my sensors on the outside of my vehicle all around the vehicle front and back and the warning has stayed on. It was not raining or snowing and I was on dry pavement at the time. My vehicle was not hit nor did I hit anything. There is no damage what so ever to the sensors or anywhere on my vehicle.
Corrective Action:
While driving approximately 25 mph my dash lit up with the cross traffic sensor is unavailable and my blind spot monitor is unavailable. I got out and cleaned off my sensors on the outside of my vehicle all around the vehicle front and back and the warning has stayed on. It was not raining or snowing and I was on dry pavement at the time. My vehicle was not hit nor did I hit anything. There is no damage what so ever to the sensors or anywhere on my vehicle.
Additional Notes:
While driving approximately 25 mph my dash lit up with the cross traffic sensor is unavailable and my blind spot monitor is unavailable. I got out and cleaned off my sensors on the outside of my vehicle all around the vehicle front and back and the warning has stayed on. It was not raining or snowing and I was on dry pavement at the time. My vehicle was not hit nor did I hit anything. There is no damage what so ever to the sensors or anywhere on my vehicle.
Mfg Campaign: 11499877
Recall Date: Jan 3, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My issue is not with my Sienna but an appeal to the DOT to do some regulation or oversight of all the bright head lights on vehicles that are now so bright and many colors that is is dangerous at night for some people with eyesight problems to judge distances of oncoming vehicles. In a mix of vehicles some will have awesomely bright lights and some dim lights that make it just impossible to gauge what is what and some of these vehicles have huge light bars too, some of the large pick up trucks with these lights when behind me are so bright I can't see behind me, some vehicles have red and blue lights facing forward that first responder vehicles normally use. The DOT has to get on top of this wild west on our highways of headlights that are harming other drivers. Even the headlights on my Sienna HV with the adaptive feature are blinding to other oncoming drivers.
Corrective Action:
My issue is not with my Sienna but an appeal to the DOT to do some regulation or oversight of all the bright head lights on vehicles that are now so bright and many colors that is is dangerous at night for some people with eyesight problems to judge distances of oncoming vehicles. In a mix of vehicles some will have awesomely bright lights and some dim lights that make it just impossible to gauge what is what and some of these vehicles have huge light bars too, some of the large pick up trucks with these lights when behind me are so bright I can't see behind me, some vehicles have red and blue lights facing forward that first responder vehicles normally use. The DOT has to get on top of this wild west on our highways of headlights that are harming other drivers. Even the headlights on my Sienna HV with the adaptive feature are blinding to other oncoming drivers.
Additional Notes:
My issue is not with my Sienna but an appeal to the DOT to do some regulation or oversight of all the bright head lights on vehicles that are now so bright and many colors that is is dangerous at night for some people with eyesight problems to judge distances of oncoming vehicles. In a mix of vehicles some will have awesomely bright lights and some dim lights that make it just impossible to gauge what is what and some of these vehicles have huge light bars too, some of the large pick up trucks with these lights when behind me are so bright I can't see behind me, some vehicles have red and blue lights facing forward that first responder vehicles normally use. The DOT has to get on top of this wild west on our highways of headlights that are harming other drivers. Even the headlights on my Sienna HV with the adaptive feature are blinding to other oncoming drivers.
Mfg Campaign: 11499075
Recall Date: Dec 27, 2022
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
Car only has 10K miles. It pulls to the right. We had dealer check tires multiple times, did alignment twice and yet car pulls to the right.
Corrective Action:
Car only has 10K miles. It pulls to the right. We had dealer check tires multiple times, did alignment twice and yet car pulls to the right.
Additional Notes:
Car only has 10K miles. It pulls to the right. We had dealer check tires multiple times, did alignment twice and yet car pulls to the right.
Mfg Campaign: 11497006
Recall Date: Dec 12, 2022
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The TPMS sensors stop working when driving at highway speeds and won't tell you the air pressure. Says see dealer but when I take it there, they can't do anything. Has happened probably 10 times. Usually only on interstate. Can be safety hazard if tire pressure goes low and no idea.
Corrective Action:
The TPMS sensors stop working when driving at highway speeds and won't tell you the air pressure. Says see dealer but when I take it there, they can't do anything. Has happened probably 10 times. Usually only on interstate. Can be safety hazard if tire pressure goes low and no idea.
Additional Notes:
The TPMS sensors stop working when driving at highway speeds and won't tell you the air pressure. Says see dealer but when I take it there, they can't do anything. Has happened probably 10 times. Usually only on interstate. Can be safety hazard if tire pressure goes low and no idea.
Mfg Campaign: 11497113
Recall Date: Dec 12, 2022
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
The TPMS sensors stop working when driving at highway speeds and won't tell you the air pressure. Says see dealer but when I take it there, they can't do anything. Has happened probably 10 times. Usually only on interstate. Can be safety hazard if tire pressure goes low and no idea.
Corrective Action:
The TPMS sensors stop working when driving at highway speeds and won't tell you the air pressure. Says see dealer but when I take it there, they can't do anything. Has happened probably 10 times. Usually only on interstate. Can be safety hazard if tire pressure goes low and no idea.
Additional Notes:
The TPMS sensors stop working when driving at highway speeds and won't tell you the air pressure. Says see dealer but when I take it there, they can't do anything. Has happened probably 10 times. Usually only on interstate. Can be safety hazard if tire pressure goes low and no idea.
Mfg Campaign: 11497113
Recall Date: Dec 12, 2022
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Question 1 Auto Headlight continues to malfunction and it has been inspected 3 times by Randy Wise Toyota (Grand Blanc, MI). Yes, it is available for inspection (video & list of incidents provided to Randy Wise Toyota - as requested by Tech/[XXX] but no action taken). Question 2 High Beams have come on when oncoming vehicle is between 300 to 500 feet - potentially temporarily blinding the person in the oncoming car and causing an accident. The High Beams also have come on when following vehicles within 300 to 500 feet, also in the City (with city lighting) the high beams were on with a City Bus approaching 1 block away. We have had numerous cars flashing their bright lights at us as our high beams do not dim to low beams appropriately potentially temporarily blinding us and creating an accident. We also are concerned about a potential road rage incident due to others thinking we are intentionally turning on our high beams. Question 3 No the dealership Service Director [XXX] took our vehicle home (23 miles each direction - during the day time) but only test drove the vehicle for 6 miles to try to duplicate the issue. When asked how many vehicles he passed, was told he was not available (out of town) we asked for a phone call to discuss this - but never received a call. Tech/[XXX] stated that we needed to provide video documentation and to keep a list of when the issue happens and details - which was provided but since there was no "CODE" they determined there was no problem. Question 4 Vehicle has been inspected by Randy Wise Toyota 3 times. Question 5 No warnings prior to failure. First appears immediately after purchase. Add'l Info: Video provided to dealership shows us following a vehicle (never loosing site of their tail lights) when an oncoming vehicle approached and when the oncoming vehicle was approx. 500 Ft. in front of us our bright lights turned on and remained on until that oncoming vehicle was approx. 300 Ft. from us. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
Corrective Action:
Question 1 Auto Headlight continues to malfunction and it has been inspected 3 times by Randy Wise Toyota (Grand Blanc, MI). Yes, it is available for inspection (video & list of incidents provided to Randy Wise Toyota - as requested by Tech/[XXX] but no action taken). Question 2 High Beams have come on when oncoming vehicle is between 300 to 500 feet - potentially temporarily blinding the person in the oncoming car and causing an accident. The High Beams also have come on when following vehicles within 300 to 500 feet, also in the City (with city lighting) the high beams were on with a City Bus approaching 1 block away. We have had numerous cars flashing their bright lights at us as our high beams do not dim to low beams appropriately potentially temporarily blinding us and creating an accident. We also are concerned about a potential road rage incident due to others thinking we are intentionally turning on our high beams. Question 3 No the dealership Service Director [XXX] took our vehicle home (23 miles each direction - during the day time) but only test drove the vehicle for 6 miles to try to duplicate the issue. When asked how many vehicles he passed, was told he was not available (out of town) we asked for a phone call to discuss this - but never received a call. Tech/[XXX] stated that we needed to provide video documentation and to keep a list of when the issue happens and details - which was provided but since there was no "CODE" they determined there was no problem. Question 4 Vehicle has been inspected by Randy Wise Toyota 3 times. Question 5 No warnings prior to failure. First appears immediately after purchase. Add'l Info: Video provided to dealership shows us following a vehicle (never loosing site of their tail lights) when an oncoming vehicle approached and when the oncoming vehicle was approx. 500 Ft. in front of us our bright lights turned on and remained on until that oncoming vehicle was approx. 300 Ft. from us. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
Additional Notes:
Question 1 Auto Headlight continues to malfunction and it has been inspected 3 times by Randy Wise Toyota (Grand Blanc, MI). Yes, it is available for inspection (video & list of incidents provided to Randy Wise Toyota - as requested by Tech/[XXX] but no action taken). Question 2 High Beams have come on when oncoming vehicle is between 300 to 500 feet - potentially temporarily blinding the person in the oncoming car and causing an accident. The High Beams also have come on when following vehicles within 300 to 500 feet, also in the City (with city lighting) the high beams were on with a City Bus approaching 1 block away. We have had numerous cars flashing their bright lights at us as our high beams do not dim to low beams appropriately potentially temporarily blinding us and creating an accident. We also are concerned about a potential road rage incident due to others thinking we are intentionally turning on our high beams. Question 3 No the dealership Service Director [XXX] took our vehicle home (23 miles each direction - during the day time) but only test drove the vehicle for 6 miles to try to duplicate the issue. When asked how many vehicles he passed, was told he was not available (out of town) we asked for a phone call to discuss this - but never received a call. Tech/[XXX] stated that we needed to provide video documentation and to keep a list of when the issue happens and details - which was provided but since there was no "CODE" they determined there was no problem. Question 4 Vehicle has been inspected by Randy Wise Toyota 3 times. Question 5 No warnings prior to failure. First appears immediately after purchase. Add'l Info: Video provided to dealership shows us following a vehicle (never loosing site of their tail lights) when an oncoming vehicle approached and when the oncoming vehicle was approx. 500 Ft. in front of us our bright lights turned on and remained on until that oncoming vehicle was approx. 300 Ft. from us. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
Mfg Campaign: 11492514
Recall Date: Nov 6, 2022
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have had this issue ever since i got the hybrid sienna minivan. When at speed 45-65mph and slowing down (for example approaching an intersection), when the driver presses the brake the vehicle initially slows down using the hybrid regen system and at some point switches to using the mechanical brake. I hold down the brake at the same firm pressure but when the vehicle switches from regen to mechanical brake, the vehicle jerks forward as it starts accelerating briefly before the mechanical brake engages. this causes a panic in the driver because vehicle is not behaving how the driver wants. in my experience i have had to slam the brakes even harder. There is a bulletin by Toyota to fix this but my dealer said that did not apply to my vehicle. I have had issues hydroplaning / skidding when making a turn on wet pavement which i think might be due to the acceleration / jerk forward while braking during a turn. this happened to me again on 9/11, i crashed into a concrete base of a light post in a parking light at 5-10mph. the forward collision warning did not trigger and airbags deployed.
Corrective Action:
I have had this issue ever since i got the hybrid sienna minivan. When at speed 45-65mph and slowing down (for example approaching an intersection), when the driver presses the brake the vehicle initially slows down using the hybrid regen system and at some point switches to using the mechanical brake. I hold down the brake at the same firm pressure but when the vehicle switches from regen to mechanical brake, the vehicle jerks forward as it starts accelerating briefly before the mechanical brake engages. this causes a panic in the driver because vehicle is not behaving how the driver wants. in my experience i have had to slam the brakes even harder. There is a bulletin by Toyota to fix this but my dealer said that did not apply to my vehicle. I have had issues hydroplaning / skidding when making a turn on wet pavement which i think might be due to the acceleration / jerk forward while braking during a turn. this happened to me again on 9/11, i crashed into a concrete base of a light post in a parking light at 5-10mph. the forward collision warning did not trigger and airbags deployed.
Additional Notes:
I have had this issue ever since i got the hybrid sienna minivan. When at speed 45-65mph and slowing down (for example approaching an intersection), when the driver presses the brake the vehicle initially slows down using the hybrid regen system and at some point switches to using the mechanical brake. I hold down the brake at the same firm pressure but when the vehicle switches from regen to mechanical brake, the vehicle jerks forward as it starts accelerating briefly before the mechanical brake engages. this causes a panic in the driver because vehicle is not behaving how the driver wants. in my experience i have had to slam the brakes even harder. There is a bulletin by Toyota to fix this but my dealer said that did not apply to my vehicle. I have had issues hydroplaning / skidding when making a turn on wet pavement which i think might be due to the acceleration / jerk forward while braking during a turn. this happened to me again on 9/11, i crashed into a concrete base of a light post in a parking light at 5-10mph. the forward collision warning did not trigger and airbags deployed.
Mfg Campaign: 11484040
Recall Date: Sep 12, 2022
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