Complaints & Recalls
Consumer Complaints
52 ComplaintsToyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
When braking vehicle will accelerate for a brief 1-2 seconds then go back to braking, causing sudden jolts forward and increase distances needed to stop the vehicle, this was only noticed recently in the last 6 months and are at 20K miles as of July 2024, but is becoming more and more frequent, this happened twice on 7/8/2024
Corrective Action:
When braking vehicle will accelerate for a brief 1-2 seconds then go back to braking, causing sudden jolts forward and increase distances needed to stop the vehicle, this was only noticed recently in the last 6 months and are at 20K miles as of July 2024, but is becoming more and more frequent, this happened twice on 7/8/2024
Additional Notes:
When braking vehicle will accelerate for a brief 1-2 seconds then go back to braking, causing sudden jolts forward and increase distances needed to stop the vehicle, this was only noticed recently in the last 6 months and are at 20K miles as of July 2024, but is becoming more and more frequent, this happened twice on 7/8/2024
Mfg Campaign: 11600219
Recall Date: Jul 8, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
-Car loss power for few seconds turning out from parking lot with an oncoming semi. Could have gotten smash. -Right sliding door randomly not fully closed. Dealer cannot repro neither issues and told me that they are charging $99 diagnose fee next time I bring the car in for the same reason. They did a 1x goodwill diagnose. Absolutely unacceptable for a car that is under warranty with 22k miles on it.
Corrective Action:
-Car loss power for few seconds turning out from parking lot with an oncoming semi. Could have gotten smash. -Right sliding door randomly not fully closed. Dealer cannot repro neither issues and told me that they are charging $99 diagnose fee next time I bring the car in for the same reason. They did a 1x goodwill diagnose. Absolutely unacceptable for a car that is under warranty with 22k miles on it.
Additional Notes:
-Car loss power for few seconds turning out from parking lot with an oncoming semi. Could have gotten smash. -Right sliding door randomly not fully closed. Dealer cannot repro neither issues and told me that they are charging $99 diagnose fee next time I bring the car in for the same reason. They did a 1x goodwill diagnose. Absolutely unacceptable for a car that is under warranty with 22k miles on it.
Mfg Campaign: 11596890
Recall Date: Jun 26, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Problem with regenerative braking while braking. When coming to a stop the regenerative braking is engaged and sometimes the regenerative braking disengages before a complete stop causing a change in required braking force to stop the vehicle. This can cause a sudden jerk of the vehicle when having to press the brakes harder which can cause a whiplash movement.
Corrective Action:
Problem with regenerative braking while braking. When coming to a stop the regenerative braking is engaged and sometimes the regenerative braking disengages before a complete stop causing a change in required braking force to stop the vehicle. This can cause a sudden jerk of the vehicle when having to press the brakes harder which can cause a whiplash movement.
Additional Notes:
Problem with regenerative braking while braking. When coming to a stop the regenerative braking is engaged and sometimes the regenerative braking disengages before a complete stop causing a change in required braking force to stop the vehicle. This can cause a sudden jerk of the vehicle when having to press the brakes harder which can cause a whiplash movement.
Mfg Campaign: 11596902
Recall Date: Jun 26, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My husband and I bought a new Toyota Sienna Hybrid in September, 2023. I had a horrific accident on Wednesday, June 5 2024. The Sienna was in our garage and I went back in the house to get my cell phone I forgot. I had started the car, pressed the button to turn off the car but did not put the car in park as I should have. The car ended up going out of the garage and down the driveway- fortunately it hit a cement wall and almost totaled the car. We feel blessed that no one got hurt. I have never had anything like this happen before. I believe if this car was equipped like the gas powered cars we have always had driven this would not have happened. The key fob was around my neck. If I had to remove the key like in our Ford Transit Connect the car would have been in park-the car has to be in park to remove the key. I always take the key to prevent theft and being locked out. You cannot remove the key without the car being in park. I consider this a safety feature. These hybrid/electric cars have just the push button and have eliminated this safety feature. If the Sienna had had some kind of key to remove only when in park this could have avoided such a horrible accident. I had to chase after the Sienna going down the driveway- Fortunately there were no cars going by or people walking by. I consider myself an excellent driver- you can check my record. I know I need to just manually check the gear. With all the new technology there should be a way to assist the driver with avoiding this mishap- they could put in sensors that take the car out of gear if the driver’s seat becomes unoccupied. The same situation happened to our old neighbor about 5 years ago- her electric car rolled out of the garage and took down a brick wall. Please help with getting this matter rectified as more and more drivers are getting hybrid/all electric cars. As you can see we need this safety mechanism on all cars
Corrective Action:
My husband and I bought a new Toyota Sienna Hybrid in September, 2023. I had a horrific accident on Wednesday, June 5 2024. The Sienna was in our garage and I went back in the house to get my cell phone I forgot. I had started the car, pressed the button to turn off the car but did not put the car in park as I should have. The car ended up going out of the garage and down the driveway- fortunately it hit a cement wall and almost totaled the car. We feel blessed that no one got hurt. I have never had anything like this happen before. I believe if this car was equipped like the gas powered cars we have always had driven this would not have happened. The key fob was around my neck. If I had to remove the key like in our Ford Transit Connect the car would have been in park-the car has to be in park to remove the key. I always take the key to prevent theft and being locked out. You cannot remove the key without the car being in park. I consider this a safety feature. These hybrid/electric cars have just the push button and have eliminated this safety feature. If the Sienna had had some kind of key to remove only when in park this could have avoided such a horrible accident. I had to chase after the Sienna going down the driveway- Fortunately there were no cars going by or people walking by. I consider myself an excellent driver- you can check my record. I know I need to just manually check the gear. With all the new technology there should be a way to assist the driver with avoiding this mishap- they could put in sensors that take the car out of gear if the driver’s seat becomes unoccupied. The same situation happened to our old neighbor about 5 years ago- her electric car rolled out of the garage and took down a brick wall. Please help with getting this matter rectified as more and more drivers are getting hybrid/all electric cars. As you can see we need this safety mechanism on all cars
Additional Notes:
My husband and I bought a new Toyota Sienna Hybrid in September, 2023. I had a horrific accident on Wednesday, June 5 2024. The Sienna was in our garage and I went back in the house to get my cell phone I forgot. I had started the car, pressed the button to turn off the car but did not put the car in park as I should have. The car ended up going out of the garage and down the driveway- fortunately it hit a cement wall and almost totaled the car. We feel blessed that no one got hurt. I have never had anything like this happen before. I believe if this car was equipped like the gas powered cars we have always had driven this would not have happened. The key fob was around my neck. If I had to remove the key like in our Ford Transit Connect the car would have been in park-the car has to be in park to remove the key. I always take the key to prevent theft and being locked out. You cannot remove the key without the car being in park. I consider this a safety feature. These hybrid/electric cars have just the push button and have eliminated this safety feature. If the Sienna had had some kind of key to remove only when in park this could have avoided such a horrible accident. I had to chase after the Sienna going down the driveway- Fortunately there were no cars going by or people walking by. I consider myself an excellent driver- you can check my record. I know I need to just manually check the gear. With all the new technology there should be a way to assist the driver with avoiding this mishap- they could put in sensors that take the car out of gear if the driver’s seat becomes unoccupied. The same situation happened to our old neighbor about 5 years ago- her electric car rolled out of the garage and took down a brick wall. Please help with getting this matter rectified as more and more drivers are getting hybrid/all electric cars. As you can see we need this safety mechanism on all cars
Mfg Campaign: 11593094
Recall Date: Jun 7, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My sunroof EXPLODED on 5/31/24 at 1:30 pm. I was driving about 55mph. There was no car in front of me or at my sides, and I was passing a rural grassy area. I did not see anyone or anything. It appears that the glass broke outwards. Fortunately, because it was 85-90 degrees, I had closed the shade about an hour earlier.
Corrective Action:
My sunroof EXPLODED on 5/31/24 at 1:30 pm. I was driving about 55mph. There was no car in front of me or at my sides, and I was passing a rural grassy area. I did not see anyone or anything. It appears that the glass broke outwards. Fortunately, because it was 85-90 degrees, I had closed the shade about an hour earlier.
Additional Notes:
My sunroof EXPLODED on 5/31/24 at 1:30 pm. I was driving about 55mph. There was no car in front of me or at my sides, and I was passing a rural grassy area. I did not see anyone or anything. It appears that the glass broke outwards. Fortunately, because it was 85-90 degrees, I had closed the shade about an hour earlier.
Mfg Campaign: 11591840
Recall Date: May 31, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I turned right to park behind another car on the driveway and my car suddenly accelerated hitting the car in front. The collision was strong enough that the car that was hit then hit a barrier at the home.
Corrective Action:
I turned right to park behind another car on the driveway and my car suddenly accelerated hitting the car in front. The collision was strong enough that the car that was hit then hit a barrier at the home.
Additional Notes:
I turned right to park behind another car on the driveway and my car suddenly accelerated hitting the car in front. The collision was strong enough that the car that was hit then hit a barrier at the home.
Mfg Campaign: 11590767
Recall Date: May 25, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I turned right to park behind another car on the driveway and my car suddenly accelerated hitting the car in front. The collision was strong enough that the car that was hit then hit a barrier at the home.
Corrective Action:
I turned right to park behind another car on the driveway and my car suddenly accelerated hitting the car in front. The collision was strong enough that the car that was hit then hit a barrier at the home.
Additional Notes:
I turned right to park behind another car on the driveway and my car suddenly accelerated hitting the car in front. The collision was strong enough that the car that was hit then hit a barrier at the home.
Mfg Campaign: 11590767
Recall Date: May 25, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
When going down hill and needing to brake at a stop sign the brakes feel like they release for a second causing me to move further forward than expected. When I press further on the brake peddle they seem to engage again. Concerning since I'm going into a stop sign at the bottom of hill. The sensation is as if I'm slipping on ice and loosing the ability to brake before they engage again. I have to drive this everyday and has happened several times but not able to replicate it and the dealer has not been able to reproduce it, therefore nothing is wrong according to them. No warning lights appear. The brakes have not been inspected since the dealer feels there is nothing wrong. If I'm ever not able to get the brakes to re-engage then I will run the stop sign and off the embankment on the other side.
Corrective Action:
When going down hill and needing to brake at a stop sign the brakes feel like they release for a second causing me to move further forward than expected. When I press further on the brake peddle they seem to engage again. Concerning since I'm going into a stop sign at the bottom of hill. The sensation is as if I'm slipping on ice and loosing the ability to brake before they engage again. I have to drive this everyday and has happened several times but not able to replicate it and the dealer has not been able to reproduce it, therefore nothing is wrong according to them. No warning lights appear. The brakes have not been inspected since the dealer feels there is nothing wrong. If I'm ever not able to get the brakes to re-engage then I will run the stop sign and off the embankment on the other side.
Additional Notes:
When going down hill and needing to brake at a stop sign the brakes feel like they release for a second causing me to move further forward than expected. When I press further on the brake peddle they seem to engage again. Concerning since I'm going into a stop sign at the bottom of hill. The sensation is as if I'm slipping on ice and loosing the ability to brake before they engage again. I have to drive this everyday and has happened several times but not able to replicate it and the dealer has not been able to reproduce it, therefore nothing is wrong according to them. No warning lights appear. The brakes have not been inspected since the dealer feels there is nothing wrong. If I'm ever not able to get the brakes to re-engage then I will run the stop sign and off the embankment on the other side.
Mfg Campaign: 11580866
Recall Date: Apr 3, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Approximately 4-5 times it has felt like the brakes have slipped or let go for a very brief moment. I have either been braking over bumps, or braking going downhill. It is a slipping feeling, like is felt when briefly sliding on a patch of ice, or hydroplaning. It occurs for only a second or two. It has happened when conditions were dry.
Corrective Action:
Approximately 4-5 times it has felt like the brakes have slipped or let go for a very brief moment. I have either been braking over bumps, or braking going downhill. It is a slipping feeling, like is felt when briefly sliding on a patch of ice, or hydroplaning. It occurs for only a second or two. It has happened when conditions were dry.
Additional Notes:
Approximately 4-5 times it has felt like the brakes have slipped or let go for a very brief moment. I have either been braking over bumps, or braking going downhill. It is a slipping feeling, like is felt when briefly sliding on a patch of ice, or hydroplaning. It occurs for only a second or two. It has happened when conditions were dry.
Mfg Campaign: 11580132
Recall Date: Mar 29, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE INSTALLED GPS DOES NOT FIND THE LOCATION BUT ON SUNDAY THE 25 FEBUARY THE GPS PUT ME IN A LEFT TURN IN TO ON COMMING TRAFFIC I REPORTED THIS TO TOYOTA ! AND HAD IT IN SERVICE KEEP TELLING ANOTHER REP GOING TO LOOK AT IT!!THEY ALREADY TOOK A VIDEO SERVICE ADVISOR AT TOYOTA TEXAS.
Corrective Action:
THE INSTALLED GPS DOES NOT FIND THE LOCATION BUT ON SUNDAY THE 25 FEBUARY THE GPS PUT ME IN A LEFT TURN IN TO ON COMMING TRAFFIC I REPORTED THIS TO TOYOTA ! AND HAD IT IN SERVICE KEEP TELLING ANOTHER REP GOING TO LOOK AT IT!!THEY ALREADY TOOK A VIDEO SERVICE ADVISOR AT TOYOTA TEXAS.
Additional Notes:
THE INSTALLED GPS DOES NOT FIND THE LOCATION BUT ON SUNDAY THE 25 FEBUARY THE GPS PUT ME IN A LEFT TURN IN TO ON COMMING TRAFFIC I REPORTED THIS TO TOYOTA ! AND HAD IT IN SERVICE KEEP TELLING ANOTHER REP GOING TO LOOK AT IT!!THEY ALREADY TOOK A VIDEO SERVICE ADVISOR AT TOYOTA TEXAS.
Mfg Campaign: 11574438
Recall Date: Feb 28, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I just read something about a recall affecting certain models of toyota vehicles under "unexpected movement." I have experience similar situation with my toyota sienna 2023 when in drive mode coming to a turn or turning into a driveway, slowly pressing on the brakes, the vehicle continues to unexpectedly move as I'm pressing the brakes, then it responds a few seconds after. It doesnt happen often, but it did happen maybe 5 times or less, ever since I got the car around summer time 2023. Luckily there were no cars in front of me during these few situation, it could've been an accident.
Corrective Action:
I just read something about a recall affecting certain models of toyota vehicles under "unexpected movement." I have experience similar situation with my toyota sienna 2023 when in drive mode coming to a turn or turning into a driveway, slowly pressing on the brakes, the vehicle continues to unexpectedly move as I'm pressing the brakes, then it responds a few seconds after. It doesnt happen often, but it did happen maybe 5 times or less, ever since I got the car around summer time 2023. Luckily there were no cars in front of me during these few situation, it could've been an accident.
Additional Notes:
I just read something about a recall affecting certain models of toyota vehicles under "unexpected movement." I have experience similar situation with my toyota sienna 2023 when in drive mode coming to a turn or turning into a driveway, slowly pressing on the brakes, the vehicle continues to unexpectedly move as I'm pressing the brakes, then it responds a few seconds after. It doesnt happen often, but it did happen maybe 5 times or less, ever since I got the car around summer time 2023. Luckily there were no cars in front of me during these few situation, it could've been an accident.
Mfg Campaign: 11574252
Recall Date: Feb 27, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
UNKNOWN. Randomly, while lightly braking, the vehicle will lunge forward. Does not always happen and unable to recreate it but has almost caused a few accidents. Van lunges forward for a second or so and then the brakes will re-catch or work again and the vehicle slows again. Scary. Have gone to toyota dealership but they insist nothing is wrong and they haven't heard of this issue. Forums with other Sienna hybrid owners state the same issue. Unsafe. Has happened multiple times, happened twice this last week.
Corrective Action:
UNKNOWN. Randomly, while lightly braking, the vehicle will lunge forward. Does not always happen and unable to recreate it but has almost caused a few accidents. Van lunges forward for a second or so and then the brakes will re-catch or work again and the vehicle slows again. Scary. Have gone to toyota dealership but they insist nothing is wrong and they haven't heard of this issue. Forums with other Sienna hybrid owners state the same issue. Unsafe. Has happened multiple times, happened twice this last week.
Additional Notes:
UNKNOWN. Randomly, while lightly braking, the vehicle will lunge forward. Does not always happen and unable to recreate it but has almost caused a few accidents. Van lunges forward for a second or so and then the brakes will re-catch or work again and the vehicle slows again. Scary. Have gone to toyota dealership but they insist nothing is wrong and they haven't heard of this issue. Forums with other Sienna hybrid owners state the same issue. Unsafe. Has happened multiple times, happened twice this last week.
Mfg Campaign: 11570951
Recall Date: Feb 9, 2024
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Vehicles equipped with rear entertainment: when tv is folded down, Toyota failed to include a digital mirror to support the ability to see through the rear of the vehicle. When the entertainment system is folded down, the rear view mirror is inaccessible. Many reports are filed online describing the same issue by other owners. Recall should be made to fix the issue and have a digital mirror put in place.
Corrective Action:
Vehicles equipped with rear entertainment: when tv is folded down, Toyota failed to include a digital mirror to support the ability to see through the rear of the vehicle. When the entertainment system is folded down, the rear view mirror is inaccessible. Many reports are filed online describing the same issue by other owners. Recall should be made to fix the issue and have a digital mirror put in place.
Additional Notes:
Vehicles equipped with rear entertainment: when tv is folded down, Toyota failed to include a digital mirror to support the ability to see through the rear of the vehicle. When the entertainment system is folded down, the rear view mirror is inaccessible. Many reports are filed online describing the same issue by other owners. Recall should be made to fix the issue and have a digital mirror put in place.
Mfg Campaign: 11562785
Recall Date: Dec 30, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
As I slowly pulled into a parking spot, the car rapidly accelerated (as if I'd floored the accelerator - I didn't), jumping a curb. I slammed on the brakes trying to get it to stop. I ended up running into a parked car before I could get it to stop. I'm worried that it will do it again with someone in front of the car. There's nothing to inspect other than my broken fender from the collision. I don't know what component might have caused this. There were no warning lamps, messages, or other symptoms prior to this occurrence. The car is in good working order. Note: The claim form attached says "No driver", but that is incorrect. I was driving; there was no driver in the other vehicle (a parked car).
Corrective Action:
As I slowly pulled into a parking spot, the car rapidly accelerated (as if I'd floored the accelerator - I didn't), jumping a curb. I slammed on the brakes trying to get it to stop. I ended up running into a parked car before I could get it to stop. I'm worried that it will do it again with someone in front of the car. There's nothing to inspect other than my broken fender from the collision. I don't know what component might have caused this. There were no warning lamps, messages, or other symptoms prior to this occurrence. The car is in good working order. Note: The claim form attached says "No driver", but that is incorrect. I was driving; there was no driver in the other vehicle (a parked car).
Additional Notes:
As I slowly pulled into a parking spot, the car rapidly accelerated (as if I'd floored the accelerator - I didn't), jumping a curb. I slammed on the brakes trying to get it to stop. I ended up running into a parked car before I could get it to stop. I'm worried that it will do it again with someone in front of the car. There's nothing to inspect other than my broken fender from the collision. I don't know what component might have caused this. There were no warning lamps, messages, or other symptoms prior to this occurrence. The car is in good working order. Note: The claim form attached says "No driver", but that is incorrect. I was driving; there was no driver in the other vehicle (a parked car).
Mfg Campaign: 11560600
Recall Date: Dec 18, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Our family bought a 2023 new Toyota Sienna [VIN [XXX] ] on July 7, 2023 paying the full price plus premium dealer markup from Elmore Toyota in Westminster, Orange County, California on January 7, 2023 and only received one keyfob for the 7 seater van. I was told that I would get a second keyfob within 2-3 weeks. I have constantly contacted Elmore Toyota and they have said that the keyfob has still not arrived as of December 5th, 2023. As we have three adult drivers using the vans and children who are seated in their car seats in the van, it is imperative that we get our second keyfob as soon as possible. If we were told that we would only get one keyfob and would have to wait over 5 months to get a second keyfob, we would not have bought this vehicle. It is a safety issue as the possibility exists that the single keyfob could be in the car when a child pushes a lock button for the van, there would be no second keyfob to free the trapped children. Please contact me to resolve this risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Our family bought a 2023 new Toyota Sienna [VIN [XXX] ] on July 7, 2023 paying the full price plus premium dealer markup from Elmore Toyota in Westminster, Orange County, California on January 7, 2023 and only received one keyfob for the 7 seater van. I was told that I would get a second keyfob within 2-3 weeks. I have constantly contacted Elmore Toyota and they have said that the keyfob has still not arrived as of December 5th, 2023. As we have three adult drivers using the vans and children who are seated in their car seats in the van, it is imperative that we get our second keyfob as soon as possible. If we were told that we would only get one keyfob and would have to wait over 5 months to get a second keyfob, we would not have bought this vehicle. It is a safety issue as the possibility exists that the single keyfob could be in the car when a child pushes a lock button for the van, there would be no second keyfob to free the trapped children. Please contact me to resolve this risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Our family bought a 2023 new Toyota Sienna [VIN [XXX] ] on July 7, 2023 paying the full price plus premium dealer markup from Elmore Toyota in Westminster, Orange County, California on January 7, 2023 and only received one keyfob for the 7 seater van. I was told that I would get a second keyfob within 2-3 weeks. I have constantly contacted Elmore Toyota and they have said that the keyfob has still not arrived as of December 5th, 2023. As we have three adult drivers using the vans and children who are seated in their car seats in the van, it is imperative that we get our second keyfob as soon as possible. If we were told that we would only get one keyfob and would have to wait over 5 months to get a second keyfob, we would not have bought this vehicle. It is a safety issue as the possibility exists that the single keyfob could be in the car when a child pushes a lock button for the van, there would be no second keyfob to free the trapped children. Please contact me to resolve this risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11558683
Recall Date: Dec 6, 2023
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Rear seat entertainment causes blind spot when screen is down. Driver cannot see cars behind via the rear view mirror.
Corrective Action:
Rear seat entertainment causes blind spot when screen is down. Driver cannot see cars behind via the rear view mirror.
Additional Notes:
Rear seat entertainment causes blind spot when screen is down. Driver cannot see cars behind via the rear view mirror.
Mfg Campaign: 11554710
Recall Date: Nov 12, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
when the rear entertainment system screen is down it mostly obstructs the rear view. It is reckless that toyota doesn't require the digital rear view to ensure driver can see out the back of their vehicle. I do not feel safe in my brand new car, and I don't even have the option to add the digital rear view mirror after the fact. I'm very upset.
Corrective Action:
when the rear entertainment system screen is down it mostly obstructs the rear view. It is reckless that toyota doesn't require the digital rear view to ensure driver can see out the back of their vehicle. I do not feel safe in my brand new car, and I don't even have the option to add the digital rear view mirror after the fact. I'm very upset.
Additional Notes:
when the rear entertainment system screen is down it mostly obstructs the rear view. It is reckless that toyota doesn't require the digital rear view to ensure driver can see out the back of their vehicle. I do not feel safe in my brand new car, and I don't even have the option to add the digital rear view mirror after the fact. I'm very upset.
Mfg Campaign: 11549349
Recall Date: Oct 11, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On July 7, 2023 I paid in full and was given possession of the 7 passenger seating Toyota van. The car has automatic door locking mechanism as part of the electrical system and can be locked from inside the car. The van is used to transport 2 children in car seats who can touch car components. We were given one Keyfob by the dealership and we were told that Toyota manufacturer did not have a second Keyfob to give at that time; we were told that we would get the second Keyfob within a few weeks. We were not told prior to purchasing the car that only one Keyfob would be given or else we would not have purchased the car; there was a failure to disclose this. It has now been close to 3 months that we have driven with only one Keyfob. With children who can touch inside controls, they could lock themselves inside the van with the windows closed and the single Keyfob left inside the car. We do not have a second Keyfob to prevent possible deaths and injuries that could occur from the manufacturer's negligence and faulty car electrical system design. Toyota vans aimed at parents with children are unsafe for use when only one Keyfob is issued. It is the responsibility of the NHTSA to help protect the safety of these children and parents as Toyota cares more about making a short-term profit from getting the full cash from the sale of the van instead of delaying the sale of the van until both Keyfobs are available to purchasers at the time of sale of the vehicle. It is estimated that this is not an isolated incident as my multiple contacts with Elmore Toyota dealership and Toyota of America headquarters result being told that it is a "Toyota wide problem with several other purchasers waiting also." This should be a class action lawsuit with both compensatory damages awarded along with punitive damages to discourage Toyota and other Auto manufacturers from placing profits above the safety of children who cannot speak or defend themselves from such gross negligence.
Corrective Action:
On July 7, 2023 I paid in full and was given possession of the 7 passenger seating Toyota van. The car has automatic door locking mechanism as part of the electrical system and can be locked from inside the car. The van is used to transport 2 children in car seats who can touch car components. We were given one Keyfob by the dealership and we were told that Toyota manufacturer did not have a second Keyfob to give at that time; we were told that we would get the second Keyfob within a few weeks. We were not told prior to purchasing the car that only one Keyfob would be given or else we would not have purchased the car; there was a failure to disclose this. It has now been close to 3 months that we have driven with only one Keyfob. With children who can touch inside controls, they could lock themselves inside the van with the windows closed and the single Keyfob left inside the car. We do not have a second Keyfob to prevent possible deaths and injuries that could occur from the manufacturer's negligence and faulty car electrical system design. Toyota vans aimed at parents with children are unsafe for use when only one Keyfob is issued. It is the responsibility of the NHTSA to help protect the safety of these children and parents as Toyota cares more about making a short-term profit from getting the full cash from the sale of the van instead of delaying the sale of the van until both Keyfobs are available to purchasers at the time of sale of the vehicle. It is estimated that this is not an isolated incident as my multiple contacts with Elmore Toyota dealership and Toyota of America headquarters result being told that it is a "Toyota wide problem with several other purchasers waiting also." This should be a class action lawsuit with both compensatory damages awarded along with punitive damages to discourage Toyota and other Auto manufacturers from placing profits above the safety of children who cannot speak or defend themselves from such gross negligence.
Additional Notes:
On July 7, 2023 I paid in full and was given possession of the 7 passenger seating Toyota van. The car has automatic door locking mechanism as part of the electrical system and can be locked from inside the car. The van is used to transport 2 children in car seats who can touch car components. We were given one Keyfob by the dealership and we were told that Toyota manufacturer did not have a second Keyfob to give at that time; we were told that we would get the second Keyfob within a few weeks. We were not told prior to purchasing the car that only one Keyfob would be given or else we would not have purchased the car; there was a failure to disclose this. It has now been close to 3 months that we have driven with only one Keyfob. With children who can touch inside controls, they could lock themselves inside the van with the windows closed and the single Keyfob left inside the car. We do not have a second Keyfob to prevent possible deaths and injuries that could occur from the manufacturer's negligence and faulty car electrical system design. Toyota vans aimed at parents with children are unsafe for use when only one Keyfob is issued. It is the responsibility of the NHTSA to help protect the safety of these children and parents as Toyota cares more about making a short-term profit from getting the full cash from the sale of the van instead of delaying the sale of the van until both Keyfobs are available to purchasers at the time of sale of the vehicle. It is estimated that this is not an isolated incident as my multiple contacts with Elmore Toyota dealership and Toyota of America headquarters result being told that it is a "Toyota wide problem with several other purchasers waiting also." This should be a class action lawsuit with both compensatory damages awarded along with punitive damages to discourage Toyota and other Auto manufacturers from placing profits above the safety of children who cannot speak or defend themselves from such gross negligence.
Mfg Campaign: 11546748
Recall Date: Sep 27, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On July 7, 2023 I paid in full and was given possession of the 7 passenger seating Toyota van. The car has automatic door locking mechanism as part of the electrical system and can be locked from inside the car. The van is used to transport 2 children in car seats who can touch car components. We were given one Keyfob by the dealership and we were told that Toyota manufacturer did not have a second Keyfob to give at that time; we were told that we would get the second Keyfob within a few weeks. We were not told prior to purchasing the car that only one Keyfob would be given or else we would not have purchased the car; there was a failure to disclose this. It has now been close to 3 months that we have driven with only one Keyfob. With children who can touch inside controls, they could lock themselves inside the van with the windows closed and the single Keyfob left inside the car. We do not have a second Keyfob to prevent possible deaths and injuries that could occur from the manufacturer's negligence and faulty car electrical system design. Toyota vans aimed at parents with children are unsafe for use when only one Keyfob is issued. It is the responsibility of the NHTSA to help protect the safety of these children and parents as Toyota cares more about making a short-term profit from getting the full cash from the sale of the van instead of delaying the sale of the van until both Keyfobs are available to purchasers at the time of sale of the vehicle. It is estimated that this is not an isolated incident as my multiple contacts with Elmore Toyota dealership and Toyota of America headquarters result being told that it is a "Toyota wide problem with several other purchasers waiting also." This should be a class action lawsuit with both compensatory damages awarded along with punitive damages to discourage Toyota and other Auto manufacturers from placing profits above the safety of children who cannot speak or defend themselves from such gross negligence.
Corrective Action:
On July 7, 2023 I paid in full and was given possession of the 7 passenger seating Toyota van. The car has automatic door locking mechanism as part of the electrical system and can be locked from inside the car. The van is used to transport 2 children in car seats who can touch car components. We were given one Keyfob by the dealership and we were told that Toyota manufacturer did not have a second Keyfob to give at that time; we were told that we would get the second Keyfob within a few weeks. We were not told prior to purchasing the car that only one Keyfob would be given or else we would not have purchased the car; there was a failure to disclose this. It has now been close to 3 months that we have driven with only one Keyfob. With children who can touch inside controls, they could lock themselves inside the van with the windows closed and the single Keyfob left inside the car. We do not have a second Keyfob to prevent possible deaths and injuries that could occur from the manufacturer's negligence and faulty car electrical system design. Toyota vans aimed at parents with children are unsafe for use when only one Keyfob is issued. It is the responsibility of the NHTSA to help protect the safety of these children and parents as Toyota cares more about making a short-term profit from getting the full cash from the sale of the van instead of delaying the sale of the van until both Keyfobs are available to purchasers at the time of sale of the vehicle. It is estimated that this is not an isolated incident as my multiple contacts with Elmore Toyota dealership and Toyota of America headquarters result being told that it is a "Toyota wide problem with several other purchasers waiting also." This should be a class action lawsuit with both compensatory damages awarded along with punitive damages to discourage Toyota and other Auto manufacturers from placing profits above the safety of children who cannot speak or defend themselves from such gross negligence.
Additional Notes:
On July 7, 2023 I paid in full and was given possession of the 7 passenger seating Toyota van. The car has automatic door locking mechanism as part of the electrical system and can be locked from inside the car. The van is used to transport 2 children in car seats who can touch car components. We were given one Keyfob by the dealership and we were told that Toyota manufacturer did not have a second Keyfob to give at that time; we were told that we would get the second Keyfob within a few weeks. We were not told prior to purchasing the car that only one Keyfob would be given or else we would not have purchased the car; there was a failure to disclose this. It has now been close to 3 months that we have driven with only one Keyfob. With children who can touch inside controls, they could lock themselves inside the van with the windows closed and the single Keyfob left inside the car. We do not have a second Keyfob to prevent possible deaths and injuries that could occur from the manufacturer's negligence and faulty car electrical system design. Toyota vans aimed at parents with children are unsafe for use when only one Keyfob is issued. It is the responsibility of the NHTSA to help protect the safety of these children and parents as Toyota cares more about making a short-term profit from getting the full cash from the sale of the van instead of delaying the sale of the van until both Keyfobs are available to purchasers at the time of sale of the vehicle. It is estimated that this is not an isolated incident as my multiple contacts with Elmore Toyota dealership and Toyota of America headquarters result being told that it is a "Toyota wide problem with several other purchasers waiting also." This should be a class action lawsuit with both compensatory damages awarded along with punitive damages to discourage Toyota and other Auto manufacturers from placing profits above the safety of children who cannot speak or defend themselves from such gross negligence.
Mfg Campaign: 11546748
Recall Date: Sep 27, 2023
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I parked the car in the garage and my child left the passanger side sliding door open. Then, the door malfunctioned because it would not electronically close after being left open more than 80 minutes. I tried to manually close the door, but encountered resistance. Afterwards, I pushed the "power door main switch" and was able to close the door manually. Our safety was at risk because if a dangerous person or aniaml was approaching, there is no intuitive way to quickly close the door. The vehicle DID NOT provide any warning messages about the door malfunction.
Corrective Action:
I parked the car in the garage and my child left the passanger side sliding door open. Then, the door malfunctioned because it would not electronically close after being left open more than 80 minutes. I tried to manually close the door, but encountered resistance. Afterwards, I pushed the "power door main switch" and was able to close the door manually. Our safety was at risk because if a dangerous person or aniaml was approaching, there is no intuitive way to quickly close the door. The vehicle DID NOT provide any warning messages about the door malfunction.
Additional Notes:
I parked the car in the garage and my child left the passanger side sliding door open. Then, the door malfunctioned because it would not electronically close after being left open more than 80 minutes. I tried to manually close the door, but encountered resistance. Afterwards, I pushed the "power door main switch" and was able to close the door manually. Our safety was at risk because if a dangerous person or aniaml was approaching, there is no intuitive way to quickly close the door. The vehicle DID NOT provide any warning messages about the door malfunction.
Mfg Campaign: 11542856
Recall Date: Sep 6, 2023
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