Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22TA03, 22LA01
Recall Date: Apr 13, 2022
Consumer Complaints
207 ComplaintsToyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When starting from stop, car didn’t respond to gas pedal being depressed. For 3-5 seconds.
Corrective Action:
When starting from stop, car didn’t respond to gas pedal being depressed. For 3-5 seconds.
Additional Notes:
When starting from stop, car didn’t respond to gas pedal being depressed. For 3-5 seconds.
Mfg Campaign: 11536401
Recall Date: Aug 3, 2023
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
On 17th June 2023, while returning home on the WA-9/SR-9 NB, I stopped at the red light where WA-2 was crossing. My wife was sitting with me in the car. One Subaru rammed me from behind. This road has a speed limit of 55 Miles per hour and is a single-lane state highway. The rear was damaged heavily. I lost control of the vehicle, went into the SB lane, and saw a car approaching me from the opposite direction. I looked right and saw a little space between the car ahead of me and the vehicle ahead of it. I turned right without hitting those two cars and entered the roadside ditch damaging the front. In both cases, the airbag was not deployed, first the ramming from behind and then going into the ditch. Is this normal? Later my insurance declared my car as the "Total Loss."
Corrective Action:
On 17th June 2023, while returning home on the WA-9/SR-9 NB, I stopped at the red light where WA-2 was crossing. My wife was sitting with me in the car. One Subaru rammed me from behind. This road has a speed limit of 55 Miles per hour and is a single-lane state highway. The rear was damaged heavily. I lost control of the vehicle, went into the SB lane, and saw a car approaching me from the opposite direction. I looked right and saw a little space between the car ahead of me and the vehicle ahead of it. I turned right without hitting those two cars and entered the roadside ditch damaging the front. In both cases, the airbag was not deployed, first the ramming from behind and then going into the ditch. Is this normal? Later my insurance declared my car as the "Total Loss."
Additional Notes:
On 17th June 2023, while returning home on the WA-9/SR-9 NB, I stopped at the red light where WA-2 was crossing. My wife was sitting with me in the car. One Subaru rammed me from behind. This road has a speed limit of 55 Miles per hour and is a single-lane state highway. The rear was damaged heavily. I lost control of the vehicle, went into the SB lane, and saw a car approaching me from the opposite direction. I looked right and saw a little space between the car ahead of me and the vehicle ahead of it. I turned right without hitting those two cars and entered the roadside ditch damaging the front. In both cases, the airbag was not deployed, first the ramming from behind and then going into the ditch. Is this normal? Later my insurance declared my car as the "Total Loss."
Mfg Campaign: 11532610
Recall Date: Jul 16, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving down the street when I hear a pebble, rubble, hit my windshield. I didn’t think too much of it as that happens from time to time while I’m driving in any vehicle. When I reached the stop light I peeked over and saw a crack of near 12 inches coming from the passenger side to the center of the windshield. I cannot understand how driving at slow speeds on a street and having a pebble hit your windshield cause such damage. I stepped out of my vehicle to inspect and you can see the small area where the pebble hit.
Corrective Action:
I was driving down the street when I hear a pebble, rubble, hit my windshield. I didn’t think too much of it as that happens from time to time while I’m driving in any vehicle. When I reached the stop light I peeked over and saw a crack of near 12 inches coming from the passenger side to the center of the windshield. I cannot understand how driving at slow speeds on a street and having a pebble hit your windshield cause such damage. I stepped out of my vehicle to inspect and you can see the small area where the pebble hit.
Additional Notes:
I was driving down the street when I hear a pebble, rubble, hit my windshield. I didn’t think too much of it as that happens from time to time while I’m driving in any vehicle. When I reached the stop light I peeked over and saw a crack of near 12 inches coming from the passenger side to the center of the windshield. I cannot understand how driving at slow speeds on a street and having a pebble hit your windshield cause such damage. I stepped out of my vehicle to inspect and you can see the small area where the pebble hit.
Mfg Campaign: 11528054
Recall Date: Jun 21, 2023
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Driving at 45MPH alone on a paved road. Outside temperature 85F. Suddenly a crack appeared on the driver side of the windshield (about halfway up from hood). Crack was initially about 3 to 4 inches long. By the time I got home (10 miles - about 15 minutes) the crack was 24 inches long and still growing. Failed component: Windshield Risk? Degraded driver vision, possibility of glass flying into passenger compartment Reproduced: Not yet, it happened Saturday afternoon. Inspected: Not yet it happened Saturday afternoon Warning lamps? No
Corrective Action:
Driving at 45MPH alone on a paved road. Outside temperature 85F. Suddenly a crack appeared on the driver side of the windshield (about halfway up from hood). Crack was initially about 3 to 4 inches long. By the time I got home (10 miles - about 15 minutes) the crack was 24 inches long and still growing. Failed component: Windshield Risk? Degraded driver vision, possibility of glass flying into passenger compartment Reproduced: Not yet, it happened Saturday afternoon. Inspected: Not yet it happened Saturday afternoon Warning lamps? No
Additional Notes:
Driving at 45MPH alone on a paved road. Outside temperature 85F. Suddenly a crack appeared on the driver side of the windshield (about halfway up from hood). Crack was initially about 3 to 4 inches long. By the time I got home (10 miles - about 15 minutes) the crack was 24 inches long and still growing. Failed component: Windshield Risk? Degraded driver vision, possibility of glass flying into passenger compartment Reproduced: Not yet, it happened Saturday afternoon. Inspected: Not yet it happened Saturday afternoon Warning lamps? No
Mfg Campaign: 11525270
Recall Date: Jun 4, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
On numerous equations, when I press on the gas pedal the car does not react from either the hybrid battery or from the engine. I will depress the pedal and the car pauses for a few seconds before it moves forward. This has happened multiple times at different mileages but until this report, I did not think much of it since it was not in a near collision situation. On two occasions as I am pulling into traffic I will put my foot on the gas and since I get no reaction, the cars coming towards me have been very close to hitting me. One would have been a T bone incident where I would have been hit and another would have been a rear ended situation. Both times, the cars coming towards me had to brake rapidly. I have taken the issue to the dealer to examine. There have been no warning lamps and it does not happen consistently.
Corrective Action:
On numerous equations, when I press on the gas pedal the car does not react from either the hybrid battery or from the engine. I will depress the pedal and the car pauses for a few seconds before it moves forward. This has happened multiple times at different mileages but until this report, I did not think much of it since it was not in a near collision situation. On two occasions as I am pulling into traffic I will put my foot on the gas and since I get no reaction, the cars coming towards me have been very close to hitting me. One would have been a T bone incident where I would have been hit and another would have been a rear ended situation. Both times, the cars coming towards me had to brake rapidly. I have taken the issue to the dealer to examine. There have been no warning lamps and it does not happen consistently.
Additional Notes:
On numerous equations, when I press on the gas pedal the car does not react from either the hybrid battery or from the engine. I will depress the pedal and the car pauses for a few seconds before it moves forward. This has happened multiple times at different mileages but until this report, I did not think much of it since it was not in a near collision situation. On two occasions as I am pulling into traffic I will put my foot on the gas and since I get no reaction, the cars coming towards me have been very close to hitting me. One would have been a T bone incident where I would have been hit and another would have been a rear ended situation. Both times, the cars coming towards me had to brake rapidly. I have taken the issue to the dealer to examine. There have been no warning lamps and it does not happen consistently.
Mfg Campaign: 11523806
Recall Date: May 25, 2023
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On numerous equations, when I press on the gas pedal the car does not react from either the hybrid battery or from the engine. I will depress the pedal and the car pauses for a few seconds before it moves forward. This has happened multiple times at different mileages but until this report, I did not think much of it since it was not in a near collision situation. On two occasions as I am pulling into traffic I will put my foot on the gas and since I get no reaction, the cars coming towards me have been very close to hitting me. One would have been a T bone incident where I would have been hit and another would have been a rear ended situation. Both times, the cars coming towards me had to brake rapidly. I have taken the issue to the dealer to examine. There have been no warning lamps and it does not happen consistently.
Corrective Action:
On numerous equations, when I press on the gas pedal the car does not react from either the hybrid battery or from the engine. I will depress the pedal and the car pauses for a few seconds before it moves forward. This has happened multiple times at different mileages but until this report, I did not think much of it since it was not in a near collision situation. On two occasions as I am pulling into traffic I will put my foot on the gas and since I get no reaction, the cars coming towards me have been very close to hitting me. One would have been a T bone incident where I would have been hit and another would have been a rear ended situation. Both times, the cars coming towards me had to brake rapidly. I have taken the issue to the dealer to examine. There have been no warning lamps and it does not happen consistently.
Additional Notes:
On numerous equations, when I press on the gas pedal the car does not react from either the hybrid battery or from the engine. I will depress the pedal and the car pauses for a few seconds before it moves forward. This has happened multiple times at different mileages but until this report, I did not think much of it since it was not in a near collision situation. On two occasions as I am pulling into traffic I will put my foot on the gas and since I get no reaction, the cars coming towards me have been very close to hitting me. One would have been a T bone incident where I would have been hit and another would have been a rear ended situation. Both times, the cars coming towards me had to brake rapidly. I have taken the issue to the dealer to examine. There have been no warning lamps and it does not happen consistently.
Mfg Campaign: 11523806
Recall Date: May 25, 2023
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
FRONT WINDSHIELD STRUCK BY A ROCK CREATING A DIME SIZED CRACK ON THE UPPER DRIVER SIDE WINDSHIELD AND WITHIN DAYS AN APPROXIMATELY ONE FOOT LONG HORIZONTAL CRACK EXTENDED TOWARD THE CENTER
Corrective Action:
FRONT WINDSHIELD STRUCK BY A ROCK CREATING A DIME SIZED CRACK ON THE UPPER DRIVER SIDE WINDSHIELD AND WITHIN DAYS AN APPROXIMATELY ONE FOOT LONG HORIZONTAL CRACK EXTENDED TOWARD THE CENTER
Additional Notes:
FRONT WINDSHIELD STRUCK BY A ROCK CREATING A DIME SIZED CRACK ON THE UPPER DRIVER SIDE WINDSHIELD AND WITHIN DAYS AN APPROXIMATELY ONE FOOT LONG HORIZONTAL CRACK EXTENDED TOWARD THE CENTER
Mfg Campaign: 11516717
Recall Date: Apr 12, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FRONT WINDSHIELD STRUCK BY A ROCK CREATING A DIME SIZED CRACK ON THE UPPER DRIVER SIDE WINDSHIELD AND WITHIN DAYS AN APPROXIMATELY ONE FOOT LONG HORIZONTAL CRACK EXTENDED TOWARD THE CENTER
Corrective Action:
FRONT WINDSHIELD STRUCK BY A ROCK CREATING A DIME SIZED CRACK ON THE UPPER DRIVER SIDE WINDSHIELD AND WITHIN DAYS AN APPROXIMATELY ONE FOOT LONG HORIZONTAL CRACK EXTENDED TOWARD THE CENTER
Additional Notes:
FRONT WINDSHIELD STRUCK BY A ROCK CREATING A DIME SIZED CRACK ON THE UPPER DRIVER SIDE WINDSHIELD AND WITHIN DAYS AN APPROXIMATELY ONE FOOT LONG HORIZONTAL CRACK EXTENDED TOWARD THE CENTER
Mfg Campaign: 11516717
Recall Date: Apr 12, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car has a new type of sunroof (Stargaze) that turns clear or dark. It is operated by the electrical system. Mine shorted out and makes a buzzing sound if turned on. This same problem has been reported by many others with this sunroof. It is a design defect that is prevalent in the Venza. The Toyota Venza is a low volume vehicle and a very small percentage are equipped with this sunroof, but l have read about many others experiencing this issue in Toyota forums online. The pictures show the roof in clear mode and frosted mode with the shorted out burnt portion.
Corrective Action:
The car has a new type of sunroof (Stargaze) that turns clear or dark. It is operated by the electrical system. Mine shorted out and makes a buzzing sound if turned on. This same problem has been reported by many others with this sunroof. It is a design defect that is prevalent in the Venza. The Toyota Venza is a low volume vehicle and a very small percentage are equipped with this sunroof, but l have read about many others experiencing this issue in Toyota forums online. The pictures show the roof in clear mode and frosted mode with the shorted out burnt portion.
Additional Notes:
The car has a new type of sunroof (Stargaze) that turns clear or dark. It is operated by the electrical system. Mine shorted out and makes a buzzing sound if turned on. This same problem has been reported by many others with this sunroof. It is a design defect that is prevalent in the Venza. The Toyota Venza is a low volume vehicle and a very small percentage are equipped with this sunroof, but l have read about many others experiencing this issue in Toyota forums online. The pictures show the roof in clear mode and frosted mode with the shorted out burnt portion.
Mfg Campaign: 11510044
Recall Date: Mar 3, 2023
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Forward collision avoidance; automatic emergency braking; adaptive cruise control; I pulled into a straight-ahead handicapped parking slot to park, going about 1-3mph . There was a handicapped sign in front of me on a newly installed steel pole. I pulled in within inches of the pole. When I tried to engage the brakes, the braking system failed to engage the brakes and slow down the car. The car instead accelerated and would have broken through a store front had the pole not stopped it. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. So, in a panic to stop the forward acceleration, I put the car in reverse; after which the vehicle accelerated in reverse out of my control and crashed into a 3-foot concrete wall and another vehicle next to the wall. This crash stopped the vehicle. I had no control over speed of the acceleration, steering of the vehicle, or stopping. I am concerned about a defect in the brakes and the PKBS braking system. I could have been killed or backed into another person or car killing someone else. The car has been repaired. I did receive a msg about the raider cruise system being on days prior; I didn't know what it meant; it went away and I did not pursue why cruise control was on because I didn't engage it. I am seeking inspection by Toyota and my AAA Insurance rep.
Corrective Action:
Forward collision avoidance; automatic emergency braking; adaptive cruise control; I pulled into a straight-ahead handicapped parking slot to park, going about 1-3mph . There was a handicapped sign in front of me on a newly installed steel pole. I pulled in within inches of the pole. When I tried to engage the brakes, the braking system failed to engage the brakes and slow down the car. The car instead accelerated and would have broken through a store front had the pole not stopped it. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. So, in a panic to stop the forward acceleration, I put the car in reverse; after which the vehicle accelerated in reverse out of my control and crashed into a 3-foot concrete wall and another vehicle next to the wall. This crash stopped the vehicle. I had no control over speed of the acceleration, steering of the vehicle, or stopping. I am concerned about a defect in the brakes and the PKBS braking system. I could have been killed or backed into another person or car killing someone else. The car has been repaired. I did receive a msg about the raider cruise system being on days prior; I didn't know what it meant; it went away and I did not pursue why cruise control was on because I didn't engage it. I am seeking inspection by Toyota and my AAA Insurance rep.
Additional Notes:
Forward collision avoidance; automatic emergency braking; adaptive cruise control; I pulled into a straight-ahead handicapped parking slot to park, going about 1-3mph . There was a handicapped sign in front of me on a newly installed steel pole. I pulled in within inches of the pole. When I tried to engage the brakes, the braking system failed to engage the brakes and slow down the car. The car instead accelerated and would have broken through a store front had the pole not stopped it. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. So, in a panic to stop the forward acceleration, I put the car in reverse; after which the vehicle accelerated in reverse out of my control and crashed into a 3-foot concrete wall and another vehicle next to the wall. This crash stopped the vehicle. I had no control over speed of the acceleration, steering of the vehicle, or stopping. I am concerned about a defect in the brakes and the PKBS braking system. I could have been killed or backed into another person or car killing someone else. The car has been repaired. I did receive a msg about the raider cruise system being on days prior; I didn't know what it meant; it went away and I did not pursue why cruise control was on because I didn't engage it. I am seeking inspection by Toyota and my AAA Insurance rep.
Mfg Campaign: 11509304
Recall Date: Feb 27, 2023
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Forward collision avoidance; automatic emergency braking; adaptive cruise control; I pulled into a straight-ahead handicapped parking slot to park, going about 1-3mph . There was a handicapped sign in front of me on a newly installed steel pole. I pulled in within inches of the pole. When I tried to engage the brakes, the braking system failed to engage the brakes and slow down the car. The car instead accelerated and would have broken through a store front had the pole not stopped it. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. So, in a panic to stop the forward acceleration, I put the car in reverse; after which the vehicle accelerated in reverse out of my control and crashed into a 3-foot concrete wall and another vehicle next to the wall. This crash stopped the vehicle. I had no control over speed of the acceleration, steering of the vehicle, or stopping. I am concerned about a defect in the brakes and the PKBS braking system. I could have been killed or backed into another person or car killing someone else. The car has been repaired. I did receive a msg about the raider cruise system being on days prior; I didn't know what it meant; it went away and I did not pursue why cruise control was on because I didn't engage it. I am seeking inspection by Toyota and my AAA Insurance rep.
Corrective Action:
Forward collision avoidance; automatic emergency braking; adaptive cruise control; I pulled into a straight-ahead handicapped parking slot to park, going about 1-3mph . There was a handicapped sign in front of me on a newly installed steel pole. I pulled in within inches of the pole. When I tried to engage the brakes, the braking system failed to engage the brakes and slow down the car. The car instead accelerated and would have broken through a store front had the pole not stopped it. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. So, in a panic to stop the forward acceleration, I put the car in reverse; after which the vehicle accelerated in reverse out of my control and crashed into a 3-foot concrete wall and another vehicle next to the wall. This crash stopped the vehicle. I had no control over speed of the acceleration, steering of the vehicle, or stopping. I am concerned about a defect in the brakes and the PKBS braking system. I could have been killed or backed into another person or car killing someone else. The car has been repaired. I did receive a msg about the raider cruise system being on days prior; I didn't know what it meant; it went away and I did not pursue why cruise control was on because I didn't engage it. I am seeking inspection by Toyota and my AAA Insurance rep.
Additional Notes:
Forward collision avoidance; automatic emergency braking; adaptive cruise control; I pulled into a straight-ahead handicapped parking slot to park, going about 1-3mph . There was a handicapped sign in front of me on a newly installed steel pole. I pulled in within inches of the pole. When I tried to engage the brakes, the braking system failed to engage the brakes and slow down the car. The car instead accelerated and would have broken through a store front had the pole not stopped it. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. So, in a panic to stop the forward acceleration, I put the car in reverse; after which the vehicle accelerated in reverse out of my control and crashed into a 3-foot concrete wall and another vehicle next to the wall. This crash stopped the vehicle. I had no control over speed of the acceleration, steering of the vehicle, or stopping. I am concerned about a defect in the brakes and the PKBS braking system. I could have been killed or backed into another person or car killing someone else. The car has been repaired. I did receive a msg about the raider cruise system being on days prior; I didn't know what it meant; it went away and I did not pursue why cruise control was on because I didn't engage it. I am seeking inspection by Toyota and my AAA Insurance rep.
Mfg Campaign: 11509304
Recall Date: Feb 27, 2023
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
Forward collision avoidance; automatic emergency braking; adaptive cruise control; I pulled into a straight-ahead handicapped parking slot to park, going about 1-3mph . There was a handicapped sign in front of me on a newly installed steel pole. I pulled in within inches of the pole. When I tried to engage the brakes, the braking system failed to engage the brakes and slow down the car. The car instead accelerated and would have broken through a store front had the pole not stopped it. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. So, in a panic to stop the forward acceleration, I put the car in reverse; after which the vehicle accelerated in reverse out of my control and crashed into a 3-foot concrete wall and another vehicle next to the wall. This crash stopped the vehicle. I had no control over speed of the acceleration, steering of the vehicle, or stopping. I am concerned about a defect in the brakes and the PKBS braking system. I could have been killed or backed into another person or car killing someone else. The car has been repaired. I did receive a msg about the raider cruise system being on days prior; I didn't know what it meant; it went away and I did not pursue why cruise control was on because I didn't engage it. I am seeking inspection by Toyota and my AAA Insurance rep.
Corrective Action:
Forward collision avoidance; automatic emergency braking; adaptive cruise control; I pulled into a straight-ahead handicapped parking slot to park, going about 1-3mph . There was a handicapped sign in front of me on a newly installed steel pole. I pulled in within inches of the pole. When I tried to engage the brakes, the braking system failed to engage the brakes and slow down the car. The car instead accelerated and would have broken through a store front had the pole not stopped it. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. So, in a panic to stop the forward acceleration, I put the car in reverse; after which the vehicle accelerated in reverse out of my control and crashed into a 3-foot concrete wall and another vehicle next to the wall. This crash stopped the vehicle. I had no control over speed of the acceleration, steering of the vehicle, or stopping. I am concerned about a defect in the brakes and the PKBS braking system. I could have been killed or backed into another person or car killing someone else. The car has been repaired. I did receive a msg about the raider cruise system being on days prior; I didn't know what it meant; it went away and I did not pursue why cruise control was on because I didn't engage it. I am seeking inspection by Toyota and my AAA Insurance rep.
Additional Notes:
Forward collision avoidance; automatic emergency braking; adaptive cruise control; I pulled into a straight-ahead handicapped parking slot to park, going about 1-3mph . There was a handicapped sign in front of me on a newly installed steel pole. I pulled in within inches of the pole. When I tried to engage the brakes, the braking system failed to engage the brakes and slow down the car. The car instead accelerated and would have broken through a store front had the pole not stopped it. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. So, in a panic to stop the forward acceleration, I put the car in reverse; after which the vehicle accelerated in reverse out of my control and crashed into a 3-foot concrete wall and another vehicle next to the wall. This crash stopped the vehicle. I had no control over speed of the acceleration, steering of the vehicle, or stopping. I am concerned about a defect in the brakes and the PKBS braking system. I could have been killed or backed into another person or car killing someone else. The car has been repaired. I did receive a msg about the raider cruise system being on days prior; I didn't know what it meant; it went away and I did not pursue why cruise control was on because I didn't engage it. I am seeking inspection by Toyota and my AAA Insurance rep.
Mfg Campaign: 11509304
Recall Date: Feb 27, 2023
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The miles do not seem accurate as the tank should hold 14.5 gallons but always register less than 11 gallons when filled. Total miles in that vehicle should be around 552 but has been 479 the last few times. Toyota dealers says not issue. Complaint in with Toyota motor co. I have pictures of this issues which has been going on for a little while but just documented the issue. This is an issue because I don’t know the true mileage I wait til the warning light comes on to fill but that has not been accurate lately. There are no warning lights or anything that there may be an issue with that car.
Corrective Action:
The miles do not seem accurate as the tank should hold 14.5 gallons but always register less than 11 gallons when filled. Total miles in that vehicle should be around 552 but has been 479 the last few times. Toyota dealers says not issue. Complaint in with Toyota motor co. I have pictures of this issues which has been going on for a little while but just documented the issue. This is an issue because I don’t know the true mileage I wait til the warning light comes on to fill but that has not been accurate lately. There are no warning lights or anything that there may be an issue with that car.
Additional Notes:
The miles do not seem accurate as the tank should hold 14.5 gallons but always register less than 11 gallons when filled. Total miles in that vehicle should be around 552 but has been 479 the last few times. Toyota dealers says not issue. Complaint in with Toyota motor co. I have pictures of this issues which has been going on for a little while but just documented the issue. This is an issue because I don’t know the true mileage I wait til the warning light comes on to fill but that has not been accurate lately. There are no warning lights or anything that there may be an issue with that car.
Mfg Campaign: 11509336
Recall Date: Feb 27, 2023
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Toyota Venza. The contact stated that upon entering her garage at a low rate of speed, her brake pedal failed to operate as needed. The vehicle independently accelerated and crashed through the garage drywall and struck a water line. The air bags did not deploy upon impact. There were two unknown warning lights illuminated. The contact suffered back, head, and neck pain and sought medical attention from her doctor. A police report was filed. The contact's dry wall and water line were damaged as a result of the failure. The vehicle was towed to an independent mechanic where it remained in their possession and had yet to be repaired. The manufacturer was notified of the failure and an inspection was performed on the vehicle; however, the results of the inspection were unknown. The failure mileage was approximately 18,000.
Corrective Action:
The contact owns a 2021 Toyota Venza. The contact stated that upon entering her garage at a low rate of speed, her brake pedal failed to operate as needed. The vehicle independently accelerated and crashed through the garage drywall and struck a water line. The air bags did not deploy upon impact. There were two unknown warning lights illuminated. The contact suffered back, head, and neck pain and sought medical attention from her doctor. A police report was filed. The contact's dry wall and water line were damaged as a result of the failure. The vehicle was towed to an independent mechanic where it remained in their possession and had yet to be repaired. The manufacturer was notified of the failure and an inspection was performed on the vehicle; however, the results of the inspection were unknown. The failure mileage was approximately 18,000.
Additional Notes:
The contact owns a 2021 Toyota Venza. The contact stated that upon entering her garage at a low rate of speed, her brake pedal failed to operate as needed. The vehicle independently accelerated and crashed through the garage drywall and struck a water line. The air bags did not deploy upon impact. There were two unknown warning lights illuminated. The contact suffered back, head, and neck pain and sought medical attention from her doctor. A police report was filed. The contact's dry wall and water line were damaged as a result of the failure. The vehicle was towed to an independent mechanic where it remained in their possession and had yet to be repaired. The manufacturer was notified of the failure and an inspection was performed on the vehicle; however, the results of the inspection were unknown. The failure mileage was approximately 18,000.
Mfg Campaign: 11508916
Recall Date: Feb 24, 2023
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was on the highway, no ice on the road, in a construction zone, going about 50mph. The cars in front of me stopped completely, and the light to warn me to "Brake" came on the dashboard to engage the brakes, but the emergency braking system failed to engage the brakes and slow down the car. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. I kept going and crashed into the vehicle in front of me. It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. The brakes also did this last year, and I collided with a vehicle the same way, but there was ice on the road, so at that time, I attributed it to the icy road. Now since these two accidents are so similar, I am concerned about a defect in the brakes and automatic emergency braking system. I am also worried to own a vehicle with the Automatic Emergency Braking System. I am having the vehicle towed to the dealership to have the brakes looked at.
Corrective Action:
I was on the highway, no ice on the road, in a construction zone, going about 50mph. The cars in front of me stopped completely, and the light to warn me to "Brake" came on the dashboard to engage the brakes, but the emergency braking system failed to engage the brakes and slow down the car. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. I kept going and crashed into the vehicle in front of me. It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. The brakes also did this last year, and I collided with a vehicle the same way, but there was ice on the road, so at that time, I attributed it to the icy road. Now since these two accidents are so similar, I am concerned about a defect in the brakes and automatic emergency braking system. I am also worried to own a vehicle with the Automatic Emergency Braking System. I am having the vehicle towed to the dealership to have the brakes looked at.
Additional Notes:
I was on the highway, no ice on the road, in a construction zone, going about 50mph. The cars in front of me stopped completely, and the light to warn me to "Brake" came on the dashboard to engage the brakes, but the emergency braking system failed to engage the brakes and slow down the car. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. I kept going and crashed into the vehicle in front of me. It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. The brakes also did this last year, and I collided with a vehicle the same way, but there was ice on the road, so at that time, I attributed it to the icy road. Now since these two accidents are so similar, I am concerned about a defect in the brakes and automatic emergency braking system. I am also worried to own a vehicle with the Automatic Emergency Braking System. I am having the vehicle towed to the dealership to have the brakes looked at.
Mfg Campaign: 11507719
Recall Date: Feb 16, 2023
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was on the highway, no ice on the road, in a construction zone, going about 50mph. The cars in front of me stopped completely, and the light to warn me to "Brake" came on the dashboard to engage the brakes, but the emergency braking system failed to engage the brakes and slow down the car. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. I kept going and crashed into the vehicle in front of me. It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. The brakes also did this last year, and I collided with a vehicle the same way, but there was ice on the road, so at that time, I attributed it to the icy road. Now since these two accidents are so similar, I am concerned about a defect in the brakes and automatic emergency braking system. I am also worried to own a vehicle with the Automatic Emergency Braking System. I am having the vehicle towed to the dealership to have the brakes looked at.
Corrective Action:
I was on the highway, no ice on the road, in a construction zone, going about 50mph. The cars in front of me stopped completely, and the light to warn me to "Brake" came on the dashboard to engage the brakes, but the emergency braking system failed to engage the brakes and slow down the car. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. I kept going and crashed into the vehicle in front of me. It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. The brakes also did this last year, and I collided with a vehicle the same way, but there was ice on the road, so at that time, I attributed it to the icy road. Now since these two accidents are so similar, I am concerned about a defect in the brakes and automatic emergency braking system. I am also worried to own a vehicle with the Automatic Emergency Braking System. I am having the vehicle towed to the dealership to have the brakes looked at.
Additional Notes:
I was on the highway, no ice on the road, in a construction zone, going about 50mph. The cars in front of me stopped completely, and the light to warn me to "Brake" came on the dashboard to engage the brakes, but the emergency braking system failed to engage the brakes and slow down the car. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. I kept going and crashed into the vehicle in front of me. It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. The brakes also did this last year, and I collided with a vehicle the same way, but there was ice on the road, so at that time, I attributed it to the icy road. Now since these two accidents are so similar, I am concerned about a defect in the brakes and automatic emergency braking system. I am also worried to own a vehicle with the Automatic Emergency Braking System. I am having the vehicle towed to the dealership to have the brakes looked at.
Mfg Campaign: 11507719
Recall Date: Feb 16, 2023
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
I was at an intersection. Right turn lane, waiting for a green or a hole in traffic to turn right. The light turned green and I lifted up on the brake, turned the wheel to the right, and tried to accelerate into the turn. The car started rolling, and I heard an electric noise (hybrid car), but the car did not accelerate normally. I applied more 'gas' on the pedal, and nothing happened; the car continued to lightly roll. Usually if you press the gas pedal past a point, it will kick in the gas engine with the electric drivetrain, but this did not occur. After approximately 2 seconds, the pedal felt 'normal' and the electric drivetrain accelerated normally. I was OK because traffic had turned green, but if I had tried to find an opening in traffic and turned on the red, after a complete stop, having the acceleration pedal not correctly functioning for 2 seconds would have been highly problematic and not safe at all. No warning light or beeps. The only noise was an odd electrical sound which was 'not' the normal sound that I hear from the electric drivetrain. I have not told the dealership yet, but I will during my next appointment. I did find one other posting online which was the exact same description that I experienced. https://www.toyotanation.com/threads/no-acceleration-from-stopped-position.1713347/
Corrective Action:
I was at an intersection. Right turn lane, waiting for a green or a hole in traffic to turn right. The light turned green and I lifted up on the brake, turned the wheel to the right, and tried to accelerate into the turn. The car started rolling, and I heard an electric noise (hybrid car), but the car did not accelerate normally. I applied more 'gas' on the pedal, and nothing happened; the car continued to lightly roll. Usually if you press the gas pedal past a point, it will kick in the gas engine with the electric drivetrain, but this did not occur. After approximately 2 seconds, the pedal felt 'normal' and the electric drivetrain accelerated normally. I was OK because traffic had turned green, but if I had tried to find an opening in traffic and turned on the red, after a complete stop, having the acceleration pedal not correctly functioning for 2 seconds would have been highly problematic and not safe at all. No warning light or beeps. The only noise was an odd electrical sound which was 'not' the normal sound that I hear from the electric drivetrain. I have not told the dealership yet, but I will during my next appointment. I did find one other posting online which was the exact same description that I experienced. https://www.toyotanation.com/threads/no-acceleration-from-stopped-position.1713347/
Additional Notes:
I was at an intersection. Right turn lane, waiting for a green or a hole in traffic to turn right. The light turned green and I lifted up on the brake, turned the wheel to the right, and tried to accelerate into the turn. The car started rolling, and I heard an electric noise (hybrid car), but the car did not accelerate normally. I applied more 'gas' on the pedal, and nothing happened; the car continued to lightly roll. Usually if you press the gas pedal past a point, it will kick in the gas engine with the electric drivetrain, but this did not occur. After approximately 2 seconds, the pedal felt 'normal' and the electric drivetrain accelerated normally. I was OK because traffic had turned green, but if I had tried to find an opening in traffic and turned on the red, after a complete stop, having the acceleration pedal not correctly functioning for 2 seconds would have been highly problematic and not safe at all. No warning light or beeps. The only noise was an odd electrical sound which was 'not' the normal sound that I hear from the electric drivetrain. I have not told the dealership yet, but I will during my next appointment. I did find one other posting online which was the exact same description that I experienced. https://www.toyotanation.com/threads/no-acceleration-from-stopped-position.1713347/
Mfg Campaign: 11506144
Recall Date: Feb 8, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I heard a crack on my windshield. There were no other vehicles in front or beside me that may have thrown a rock into my windshield. A day later, I noticed a crack in my windshield that is approximately 10" long extending from the base of the windshield on the passenger side up and towards the middle of the windshield. There seems to be no reason for the crack to have developed. In researching this issue on line, it appears that there have been many complaints about unexplained windshield cracks with the 2021 Venza.
Corrective Action:
I heard a crack on my windshield. There were no other vehicles in front or beside me that may have thrown a rock into my windshield. A day later, I noticed a crack in my windshield that is approximately 10" long extending from the base of the windshield on the passenger side up and towards the middle of the windshield. There seems to be no reason for the crack to have developed. In researching this issue on line, it appears that there have been many complaints about unexplained windshield cracks with the 2021 Venza.
Additional Notes:
I heard a crack on my windshield. There were no other vehicles in front or beside me that may have thrown a rock into my windshield. A day later, I noticed a crack in my windshield that is approximately 10" long extending from the base of the windshield on the passenger side up and towards the middle of the windshield. There seems to be no reason for the crack to have developed. In researching this issue on line, it appears that there have been many complaints about unexplained windshield cracks with the 2021 Venza.
Mfg Campaign: 11505613
Recall Date: Feb 4, 2023
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield has cracked 2 times since I bought the car – 1 crack per year. This is an expensive repair. In no other vehicle have I experienced windshield cracks so frequently. Is this windshield thinner than industry norms? Two times an object has hit the windshield while I was driving. Initially each impact only caused a chip on the windshield. Then a 12 inch crack appeared: a) the first crack appeared during the chip repair; b) the second incident's crack appeared 30 minutes after the windshield was chipped. The latest crack is available for inspection. The cracks caused no safety issues.
Corrective Action:
The windshield has cracked 2 times since I bought the car – 1 crack per year. This is an expensive repair. In no other vehicle have I experienced windshield cracks so frequently. Is this windshield thinner than industry norms? Two times an object has hit the windshield while I was driving. Initially each impact only caused a chip on the windshield. Then a 12 inch crack appeared: a) the first crack appeared during the chip repair; b) the second incident's crack appeared 30 minutes after the windshield was chipped. The latest crack is available for inspection. The cracks caused no safety issues.
Additional Notes:
The windshield has cracked 2 times since I bought the car – 1 crack per year. This is an expensive repair. In no other vehicle have I experienced windshield cracks so frequently. Is this windshield thinner than industry norms? Two times an object has hit the windshield while I was driving. Initially each impact only caused a chip on the windshield. Then a 12 inch crack appeared: a) the first crack appeared during the chip repair; b) the second incident's crack appeared 30 minutes after the windshield was chipped. The latest crack is available for inspection. The cracks caused no safety issues.
Mfg Campaign: 11500315
Recall Date: Jan 5, 2023
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
Extremely loud seatbelt warning chimes created a hazardous situation by causing a severe distraction, preventing ability to hear traffic, and having no way to correct the situation. I had a near miss accident while trying to figure out what was wrong, and was forced to make a very dangerous stop on the side of a highway to correct the problem. The seatbelt warning chime was improperly triggered by a fault in Toyotas programming. A child briefly plugged their seatbelt into the 'wrong' receptacle in the rear seat. They quickly realized it was the wrong one and plugged it into the correct receptacle. After visually and verbally checking with my child that they were properly restrained, we left a parking spot at a shopping center and got almost immediately onto a highway. The car improperly deduced there was a child in the middle seat because of the brief failed attempt of buckling into the wrong buckle. And since the buckle was not buckled, it assumed there was an unbuckled child now in the middle rear seat. After some testing, it seems the only way to clear this alarm is to fully stop the vehicle and open one of the rear doors. This is how Toyota decided to 'clear' the status of someone leaving the car. The seatbelt warning system does not begin it's chimes until the vehicle has reached a certain speed, which did not occur until I was on the highway. The extremely loud chime with no obvious reason created a panic situation. The child was unable to help in the rear because they did not understand, and would not have been able to safely reach over and buckle the unoccupied seat anyway. While focused on resolving the intrusive noise, we had a near miss situation. I was unable to hear any of the safety system warnings over the chimes. Ultimately I had to perform a dangerous stop on a 65mph highway to get out, and figure out why the car thought there was someone in the rear seat that wasn't there.
Corrective Action:
Extremely loud seatbelt warning chimes created a hazardous situation by causing a severe distraction, preventing ability to hear traffic, and having no way to correct the situation. I had a near miss accident while trying to figure out what was wrong, and was forced to make a very dangerous stop on the side of a highway to correct the problem. The seatbelt warning chime was improperly triggered by a fault in Toyotas programming. A child briefly plugged their seatbelt into the 'wrong' receptacle in the rear seat. They quickly realized it was the wrong one and plugged it into the correct receptacle. After visually and verbally checking with my child that they were properly restrained, we left a parking spot at a shopping center and got almost immediately onto a highway. The car improperly deduced there was a child in the middle seat because of the brief failed attempt of buckling into the wrong buckle. And since the buckle was not buckled, it assumed there was an unbuckled child now in the middle rear seat. After some testing, it seems the only way to clear this alarm is to fully stop the vehicle and open one of the rear doors. This is how Toyota decided to 'clear' the status of someone leaving the car. The seatbelt warning system does not begin it's chimes until the vehicle has reached a certain speed, which did not occur until I was on the highway. The extremely loud chime with no obvious reason created a panic situation. The child was unable to help in the rear because they did not understand, and would not have been able to safely reach over and buckle the unoccupied seat anyway. While focused on resolving the intrusive noise, we had a near miss situation. I was unable to hear any of the safety system warnings over the chimes. Ultimately I had to perform a dangerous stop on a 65mph highway to get out, and figure out why the car thought there was someone in the rear seat that wasn't there.
Additional Notes:
Extremely loud seatbelt warning chimes created a hazardous situation by causing a severe distraction, preventing ability to hear traffic, and having no way to correct the situation. I had a near miss accident while trying to figure out what was wrong, and was forced to make a very dangerous stop on the side of a highway to correct the problem. The seatbelt warning chime was improperly triggered by a fault in Toyotas programming. A child briefly plugged their seatbelt into the 'wrong' receptacle in the rear seat. They quickly realized it was the wrong one and plugged it into the correct receptacle. After visually and verbally checking with my child that they were properly restrained, we left a parking spot at a shopping center and got almost immediately onto a highway. The car improperly deduced there was a child in the middle seat because of the brief failed attempt of buckling into the wrong buckle. And since the buckle was not buckled, it assumed there was an unbuckled child now in the middle rear seat. After some testing, it seems the only way to clear this alarm is to fully stop the vehicle and open one of the rear doors. This is how Toyota decided to 'clear' the status of someone leaving the car. The seatbelt warning system does not begin it's chimes until the vehicle has reached a certain speed, which did not occur until I was on the highway. The extremely loud chime with no obvious reason created a panic situation. The child was unable to help in the rear because they did not understand, and would not have been able to safely reach over and buckle the unoccupied seat anyway. While focused on resolving the intrusive noise, we had a near miss situation. I was unable to hear any of the safety system warnings over the chimes. Ultimately I had to perform a dangerous stop on a 65mph highway to get out, and figure out why the car thought there was someone in the rear seat that wasn't there.
Mfg Campaign: 11500065
Recall Date: Jan 4, 2023
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