Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22TA03, 22LA01
Recall Date: Apr 13, 2022
Consumer Complaints
207 ComplaintsToyota Motor Corporation
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2021 Toyota Venza. The contact stated that on two separate occasions the front windshield cracked. The contact stated that the first time he noticed the crack was ten days after the vehicle was purchased. The vehicle was taken to the dealer where the windshield was replaced however, the contact stated that the second time his wife was seated on the passenger side when she noticed that the windshield started to crack. The vehicle was taken to the dealer where the dealer had taken photos of the windshield and sent them to the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened and the contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 11,500.
Corrective Action:
The contact owns a 2021 Toyota Venza. The contact stated that on two separate occasions the front windshield cracked. The contact stated that the first time he noticed the crack was ten days after the vehicle was purchased. The vehicle was taken to the dealer where the windshield was replaced however, the contact stated that the second time his wife was seated on the passenger side when she noticed that the windshield started to crack. The vehicle was taken to the dealer where the dealer had taken photos of the windshield and sent them to the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened and the contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 11,500.
Additional Notes:
The contact owns a 2021 Toyota Venza. The contact stated that on two separate occasions the front windshield cracked. The contact stated that the first time he noticed the crack was ten days after the vehicle was purchased. The vehicle was taken to the dealer where the windshield was replaced however, the contact stated that the second time his wife was seated on the passenger side when she noticed that the windshield started to crack. The vehicle was taken to the dealer where the dealer had taken photos of the windshield and sent them to the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened and the contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 11,500.
Mfg Campaign: 11481201
Recall Date: Aug 25, 2022
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked on its own
Corrective Action:
Windshield cracked on its own
Additional Notes:
Windshield cracked on its own
Mfg Campaign: 11479498
Recall Date: Aug 16, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield crack development possibly from an unnoticed very small impact. On August 13, 2022 we noticed a crack from center passenger side bottom edge arcing up and towards the driver side. No impact was ever noticed, heard, or seen. Upon close inspection there appears to possibly be a small/micro impact point that should not result in the development of a crack. This affects safety due to visibility issues. Insurance claim filed but not inspected or repaired.
Corrective Action:
Windshield crack development possibly from an unnoticed very small impact. On August 13, 2022 we noticed a crack from center passenger side bottom edge arcing up and towards the driver side. No impact was ever noticed, heard, or seen. Upon close inspection there appears to possibly be a small/micro impact point that should not result in the development of a crack. This affects safety due to visibility issues. Insurance claim filed but not inspected or repaired.
Additional Notes:
Windshield crack development possibly from an unnoticed very small impact. On August 13, 2022 we noticed a crack from center passenger side bottom edge arcing up and towards the driver side. No impact was ever noticed, heard, or seen. Upon close inspection there appears to possibly be a small/micro impact point that should not result in the development of a crack. This affects safety due to visibility issues. Insurance claim filed but not inspected or repaired.
Mfg Campaign: 11479397
Recall Date: Aug 15, 2022
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield crack development possibly from an unnoticed very small impact. On August 13, 2022 we noticed a crack from center passenger side bottom edge arcing up and towards the driver side. No impact was ever noticed, heard, or seen. Upon close inspection there appears to possibly be a small/micro impact point that should not result in the development of a crack. This affects safety due to visibility issues. Insurance claim filed but not inspected or repaired.
Corrective Action:
Windshield crack development possibly from an unnoticed very small impact. On August 13, 2022 we noticed a crack from center passenger side bottom edge arcing up and towards the driver side. No impact was ever noticed, heard, or seen. Upon close inspection there appears to possibly be a small/micro impact point that should not result in the development of a crack. This affects safety due to visibility issues. Insurance claim filed but not inspected or repaired.
Additional Notes:
Windshield crack development possibly from an unnoticed very small impact. On August 13, 2022 we noticed a crack from center passenger side bottom edge arcing up and towards the driver side. No impact was ever noticed, heard, or seen. Upon close inspection there appears to possibly be a small/micro impact point that should not result in the development of a crack. This affects safety due to visibility issues. Insurance claim filed but not inspected or repaired.
Mfg Campaign: 11479397
Recall Date: Aug 15, 2022
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
As I was pulling in slowly (going about 2 miles or less) to a perpendicular parking spot at my apartment complex, I took my foot off the accelerator to brake. And all the sudden my car lunged forward and rapidly accelerated forward on its own. It was completely terrifying to have the car take over. The car jumped the curb and went over a hill. I couldn't stop the car and I crashed head on into a two story garage. I saw a "MALFUNCTION" on the dashboard and the air bags did not deploy. I injured my back, neck and right arm. My new car that only has 9K miles on it was completely totaled. Vehicle is scheduled to be inspected by Toyota's Product Liability Department - 3rd Party Engineer. The only other time I was concerned about the vehicle was about 5 months ago, I was at a stop sign and when I pushed on the gas, the car felt like it lost acceleration power, but then it was fine after that so I didn't think anything of it. Vehicle is available for inspection for a very limited time (probably within 1-2 weeks of this post), after Toyota inspects it, it will be going to the salvage yard. If you want to inspect it, please contact me ASAP.
Corrective Action:
As I was pulling in slowly (going about 2 miles or less) to a perpendicular parking spot at my apartment complex, I took my foot off the accelerator to brake. And all the sudden my car lunged forward and rapidly accelerated forward on its own. It was completely terrifying to have the car take over. The car jumped the curb and went over a hill. I couldn't stop the car and I crashed head on into a two story garage. I saw a "MALFUNCTION" on the dashboard and the air bags did not deploy. I injured my back, neck and right arm. My new car that only has 9K miles on it was completely totaled. Vehicle is scheduled to be inspected by Toyota's Product Liability Department - 3rd Party Engineer. The only other time I was concerned about the vehicle was about 5 months ago, I was at a stop sign and when I pushed on the gas, the car felt like it lost acceleration power, but then it was fine after that so I didn't think anything of it. Vehicle is available for inspection for a very limited time (probably within 1-2 weeks of this post), after Toyota inspects it, it will be going to the salvage yard. If you want to inspect it, please contact me ASAP.
Additional Notes:
As I was pulling in slowly (going about 2 miles or less) to a perpendicular parking spot at my apartment complex, I took my foot off the accelerator to brake. And all the sudden my car lunged forward and rapidly accelerated forward on its own. It was completely terrifying to have the car take over. The car jumped the curb and went over a hill. I couldn't stop the car and I crashed head on into a two story garage. I saw a "MALFUNCTION" on the dashboard and the air bags did not deploy. I injured my back, neck and right arm. My new car that only has 9K miles on it was completely totaled. Vehicle is scheduled to be inspected by Toyota's Product Liability Department - 3rd Party Engineer. The only other time I was concerned about the vehicle was about 5 months ago, I was at a stop sign and when I pushed on the gas, the car felt like it lost acceleration power, but then it was fine after that so I didn't think anything of it. Vehicle is available for inspection for a very limited time (probably within 1-2 weeks of this post), after Toyota inspects it, it will be going to the salvage yard. If you want to inspect it, please contact me ASAP.
Mfg Campaign: 11479261
Recall Date: Aug 14, 2022
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
As I was pulling in slowly (going about 2 miles or less) to a perpendicular parking spot at my apartment complex, I took my foot off the accelerator to brake. And all the sudden my car lunged forward and rapidly accelerated forward on its own. It was completely terrifying to have the car take over. The car jumped the curb and went over a hill. I couldn't stop the car and I crashed head on into a two story garage. I saw a "MALFUNCTION" on the dashboard and the air bags did not deploy. I injured my back, neck and right arm. My new car that only has 9K miles on it was completely totaled. Vehicle is scheduled to be inspected by Toyota's Product Liability Department - 3rd Party Engineer. The only other time I was concerned about the vehicle was about 5 months ago, I was at a stop sign and when I pushed on the gas, the car felt like it lost acceleration power, but then it was fine after that so I didn't think anything of it. Vehicle is available for inspection for a very limited time (probably within 1-2 weeks of this post), after Toyota inspects it, it will be going to the salvage yard. If you want to inspect it, please contact me ASAP.
Corrective Action:
As I was pulling in slowly (going about 2 miles or less) to a perpendicular parking spot at my apartment complex, I took my foot off the accelerator to brake. And all the sudden my car lunged forward and rapidly accelerated forward on its own. It was completely terrifying to have the car take over. The car jumped the curb and went over a hill. I couldn't stop the car and I crashed head on into a two story garage. I saw a "MALFUNCTION" on the dashboard and the air bags did not deploy. I injured my back, neck and right arm. My new car that only has 9K miles on it was completely totaled. Vehicle is scheduled to be inspected by Toyota's Product Liability Department - 3rd Party Engineer. The only other time I was concerned about the vehicle was about 5 months ago, I was at a stop sign and when I pushed on the gas, the car felt like it lost acceleration power, but then it was fine after that so I didn't think anything of it. Vehicle is available for inspection for a very limited time (probably within 1-2 weeks of this post), after Toyota inspects it, it will be going to the salvage yard. If you want to inspect it, please contact me ASAP.
Additional Notes:
As I was pulling in slowly (going about 2 miles or less) to a perpendicular parking spot at my apartment complex, I took my foot off the accelerator to brake. And all the sudden my car lunged forward and rapidly accelerated forward on its own. It was completely terrifying to have the car take over. The car jumped the curb and went over a hill. I couldn't stop the car and I crashed head on into a two story garage. I saw a "MALFUNCTION" on the dashboard and the air bags did not deploy. I injured my back, neck and right arm. My new car that only has 9K miles on it was completely totaled. Vehicle is scheduled to be inspected by Toyota's Product Liability Department - 3rd Party Engineer. The only other time I was concerned about the vehicle was about 5 months ago, I was at a stop sign and when I pushed on the gas, the car felt like it lost acceleration power, but then it was fine after that so I didn't think anything of it. Vehicle is available for inspection for a very limited time (probably within 1-2 weeks of this post), after Toyota inspects it, it will be going to the salvage yard. If you want to inspect it, please contact me ASAP.
Mfg Campaign: 11479261
Recall Date: Aug 14, 2022
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
As I was pulling in slowly (going about 2 miles or less) to a perpendicular parking spot at my apartment complex, I took my foot off the accelerator to brake. And all the sudden my car lunged forward and rapidly accelerated forward on its own. It was completely terrifying to have the car take over. The car jumped the curb and went over a hill. I couldn't stop the car and I crashed head on into a two story garage. I saw a "MALFUNCTION" on the dashboard and the air bags did not deploy. I injured my back, neck and right arm. My new car that only has 9K miles on it was completely totaled. Vehicle is scheduled to be inspected by Toyota's Product Liability Department - 3rd Party Engineer. The only other time I was concerned about the vehicle was about 5 months ago, I was at a stop sign and when I pushed on the gas, the car felt like it lost acceleration power, but then it was fine after that so I didn't think anything of it. Vehicle is available for inspection for a very limited time (probably within 1-2 weeks of this post), after Toyota inspects it, it will be going to the salvage yard. If you want to inspect it, please contact me ASAP.
Corrective Action:
As I was pulling in slowly (going about 2 miles or less) to a perpendicular parking spot at my apartment complex, I took my foot off the accelerator to brake. And all the sudden my car lunged forward and rapidly accelerated forward on its own. It was completely terrifying to have the car take over. The car jumped the curb and went over a hill. I couldn't stop the car and I crashed head on into a two story garage. I saw a "MALFUNCTION" on the dashboard and the air bags did not deploy. I injured my back, neck and right arm. My new car that only has 9K miles on it was completely totaled. Vehicle is scheduled to be inspected by Toyota's Product Liability Department - 3rd Party Engineer. The only other time I was concerned about the vehicle was about 5 months ago, I was at a stop sign and when I pushed on the gas, the car felt like it lost acceleration power, but then it was fine after that so I didn't think anything of it. Vehicle is available for inspection for a very limited time (probably within 1-2 weeks of this post), after Toyota inspects it, it will be going to the salvage yard. If you want to inspect it, please contact me ASAP.
Additional Notes:
As I was pulling in slowly (going about 2 miles or less) to a perpendicular parking spot at my apartment complex, I took my foot off the accelerator to brake. And all the sudden my car lunged forward and rapidly accelerated forward on its own. It was completely terrifying to have the car take over. The car jumped the curb and went over a hill. I couldn't stop the car and I crashed head on into a two story garage. I saw a "MALFUNCTION" on the dashboard and the air bags did not deploy. I injured my back, neck and right arm. My new car that only has 9K miles on it was completely totaled. Vehicle is scheduled to be inspected by Toyota's Product Liability Department - 3rd Party Engineer. The only other time I was concerned about the vehicle was about 5 months ago, I was at a stop sign and when I pushed on the gas, the car felt like it lost acceleration power, but then it was fine after that so I didn't think anything of it. Vehicle is available for inspection for a very limited time (probably within 1-2 weeks of this post), after Toyota inspects it, it will be going to the salvage yard. If you want to inspect it, please contact me ASAP.
Mfg Campaign: 11479261
Recall Date: Aug 14, 2022
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
It was raining, I was driving in the far left lane next to the center divider. I noticed the car in front of me drive through a significant collection of water that was the width of the entire lane. I was unable to switch lanes, so I slowed down and went through the water as well. As soon as my Venza came to the collection of water, my steering wheel locked up. I was unable to direct the car in the opposite direction of the pull. I was not able to move the steering wheel at all. The car continued to go in it’s own direction, despite me pumping the brakes. The Venza spun out, hit another car before it crashed into the concrete center divider. As a result I smashed my head on the driver’s side window. My driver’s side air bags NEVER deployed. No air bags in the entire car deployed. After hitting the center divider my car ended up in the car right lane. My car was towed from the scene of the accident, it was not drivable. The insurance adjuster originally totaled the car, then they changed their minds and said the car can be fixed. It’s been 3 months and my car is still in the shop. There were no warning lights, it was a brand new car, I had it less than 6 months. I could have died, other people could have died. If the steering wheel didn’t lock up I could have easily maneuvered through the water, like the car did I front of me and like I have done many times in the past with my previous vehicles. If the driver’s side air bag deployed I wouldn’t have suffered such a bad concussion requiring medical attention, neurologist, loss of work and loss of pay.
Corrective Action:
It was raining, I was driving in the far left lane next to the center divider. I noticed the car in front of me drive through a significant collection of water that was the width of the entire lane. I was unable to switch lanes, so I slowed down and went through the water as well. As soon as my Venza came to the collection of water, my steering wheel locked up. I was unable to direct the car in the opposite direction of the pull. I was not able to move the steering wheel at all. The car continued to go in it’s own direction, despite me pumping the brakes. The Venza spun out, hit another car before it crashed into the concrete center divider. As a result I smashed my head on the driver’s side window. My driver’s side air bags NEVER deployed. No air bags in the entire car deployed. After hitting the center divider my car ended up in the car right lane. My car was towed from the scene of the accident, it was not drivable. The insurance adjuster originally totaled the car, then they changed their minds and said the car can be fixed. It’s been 3 months and my car is still in the shop. There were no warning lights, it was a brand new car, I had it less than 6 months. I could have died, other people could have died. If the steering wheel didn’t lock up I could have easily maneuvered through the water, like the car did I front of me and like I have done many times in the past with my previous vehicles. If the driver’s side air bag deployed I wouldn’t have suffered such a bad concussion requiring medical attention, neurologist, loss of work and loss of pay.
Additional Notes:
It was raining, I was driving in the far left lane next to the center divider. I noticed the car in front of me drive through a significant collection of water that was the width of the entire lane. I was unable to switch lanes, so I slowed down and went through the water as well. As soon as my Venza came to the collection of water, my steering wheel locked up. I was unable to direct the car in the opposite direction of the pull. I was not able to move the steering wheel at all. The car continued to go in it’s own direction, despite me pumping the brakes. The Venza spun out, hit another car before it crashed into the concrete center divider. As a result I smashed my head on the driver’s side window. My driver’s side air bags NEVER deployed. No air bags in the entire car deployed. After hitting the center divider my car ended up in the car right lane. My car was towed from the scene of the accident, it was not drivable. The insurance adjuster originally totaled the car, then they changed their minds and said the car can be fixed. It’s been 3 months and my car is still in the shop. There were no warning lights, it was a brand new car, I had it less than 6 months. I could have died, other people could have died. If the steering wheel didn’t lock up I could have easily maneuvered through the water, like the car did I front of me and like I have done many times in the past with my previous vehicles. If the driver’s side air bag deployed I wouldn’t have suffered such a bad concussion requiring medical attention, neurologist, loss of work and loss of pay.
Mfg Campaign: 11477342
Recall Date: Aug 3, 2022
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
It was raining, I was driving in the far left lane next to the center divider. I noticed the car in front of me drive through a significant collection of water that was the width of the entire lane. I was unable to switch lanes, so I slowed down and went through the water as well. As soon as my Venza came to the collection of water, my steering wheel locked up. I was unable to direct the car in the opposite direction of the pull. I was not able to move the steering wheel at all. The car continued to go in it’s own direction, despite me pumping the brakes. The Venza spun out, hit another car before it crashed into the concrete center divider. As a result I smashed my head on the driver’s side window. My driver’s side air bags NEVER deployed. No air bags in the entire car deployed. After hitting the center divider my car ended up in the car right lane. My car was towed from the scene of the accident, it was not drivable. The insurance adjuster originally totaled the car, then they changed their minds and said the car can be fixed. It’s been 3 months and my car is still in the shop. There were no warning lights, it was a brand new car, I had it less than 6 months. I could have died, other people could have died. If the steering wheel didn’t lock up I could have easily maneuvered through the water, like the car did I front of me and like I have done many times in the past with my previous vehicles. If the driver’s side air bag deployed I wouldn’t have suffered such a bad concussion requiring medical attention, neurologist, loss of work and loss of pay.
Corrective Action:
It was raining, I was driving in the far left lane next to the center divider. I noticed the car in front of me drive through a significant collection of water that was the width of the entire lane. I was unable to switch lanes, so I slowed down and went through the water as well. As soon as my Venza came to the collection of water, my steering wheel locked up. I was unable to direct the car in the opposite direction of the pull. I was not able to move the steering wheel at all. The car continued to go in it’s own direction, despite me pumping the brakes. The Venza spun out, hit another car before it crashed into the concrete center divider. As a result I smashed my head on the driver’s side window. My driver’s side air bags NEVER deployed. No air bags in the entire car deployed. After hitting the center divider my car ended up in the car right lane. My car was towed from the scene of the accident, it was not drivable. The insurance adjuster originally totaled the car, then they changed their minds and said the car can be fixed. It’s been 3 months and my car is still in the shop. There were no warning lights, it was a brand new car, I had it less than 6 months. I could have died, other people could have died. If the steering wheel didn’t lock up I could have easily maneuvered through the water, like the car did I front of me and like I have done many times in the past with my previous vehicles. If the driver’s side air bag deployed I wouldn’t have suffered such a bad concussion requiring medical attention, neurologist, loss of work and loss of pay.
Additional Notes:
It was raining, I was driving in the far left lane next to the center divider. I noticed the car in front of me drive through a significant collection of water that was the width of the entire lane. I was unable to switch lanes, so I slowed down and went through the water as well. As soon as my Venza came to the collection of water, my steering wheel locked up. I was unable to direct the car in the opposite direction of the pull. I was not able to move the steering wheel at all. The car continued to go in it’s own direction, despite me pumping the brakes. The Venza spun out, hit another car before it crashed into the concrete center divider. As a result I smashed my head on the driver’s side window. My driver’s side air bags NEVER deployed. No air bags in the entire car deployed. After hitting the center divider my car ended up in the car right lane. My car was towed from the scene of the accident, it was not drivable. The insurance adjuster originally totaled the car, then they changed their minds and said the car can be fixed. It’s been 3 months and my car is still in the shop. There were no warning lights, it was a brand new car, I had it less than 6 months. I could have died, other people could have died. If the steering wheel didn’t lock up I could have easily maneuvered through the water, like the car did I front of me and like I have done many times in the past with my previous vehicles. If the driver’s side air bag deployed I wouldn’t have suffered such a bad concussion requiring medical attention, neurologist, loss of work and loss of pay.
Mfg Campaign: 11477342
Recall Date: Aug 3, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Within the the past 2 years of having my Venza, I had to switch the front windshield 3 times. I believe this is a safety concern because the smallest impact will cause a big crack in the windshield. Two out of the three times that has happened to me I was not driving in a zone of more than 50mph.
Corrective Action:
Within the the past 2 years of having my Venza, I had to switch the front windshield 3 times. I believe this is a safety concern because the smallest impact will cause a big crack in the windshield. Two out of the three times that has happened to me I was not driving in a zone of more than 50mph.
Additional Notes:
Within the the past 2 years of having my Venza, I had to switch the front windshield 3 times. I believe this is a safety concern because the smallest impact will cause a big crack in the windshield. Two out of the three times that has happened to me I was not driving in a zone of more than 50mph.
Mfg Campaign: 11476591
Recall Date: Jul 29, 2022
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I came out to get in my vehicle and observed a large crack beginning in the heat band along the bottom of the windshield. I was not aware of anything that hit my windshield to cause such a significant crack. After observing where the crack begins, it appears to have just split and cracked. A clear point of impact is not apparent.
Corrective Action:
I came out to get in my vehicle and observed a large crack beginning in the heat band along the bottom of the windshield. I was not aware of anything that hit my windshield to cause such a significant crack. After observing where the crack begins, it appears to have just split and cracked. A clear point of impact is not apparent.
Additional Notes:
I came out to get in my vehicle and observed a large crack beginning in the heat band along the bottom of the windshield. I was not aware of anything that hit my windshield to cause such a significant crack. After observing where the crack begins, it appears to have just split and cracked. A clear point of impact is not apparent.
Mfg Campaign: 11476307
Recall Date: Jul 28, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I came out to get in my vehicle and observed a large crack beginning in the heat band along the bottom of the windshield. I was not aware of anything that hit my windshield to cause such a significant crack. After observing where the crack begins, it appears to have just split and cracked. A clear point of impact is not apparent.
Corrective Action:
I came out to get in my vehicle and observed a large crack beginning in the heat band along the bottom of the windshield. I was not aware of anything that hit my windshield to cause such a significant crack. After observing where the crack begins, it appears to have just split and cracked. A clear point of impact is not apparent.
Additional Notes:
I came out to get in my vehicle and observed a large crack beginning in the heat band along the bottom of the windshield. I was not aware of anything that hit my windshield to cause such a significant crack. After observing where the crack begins, it appears to have just split and cracked. A clear point of impact is not apparent.
Mfg Campaign: 11476307
Recall Date: Jul 28, 2022
Toyota Motor Corporation
Defect Description:
SEATS:FRONT ASSEMBLY:POWER ADJUST
Potential Consequences:
The contact owns a 2021 Toyota Venza. The contact stated there was a default in the driver's seat and the lumbar function needed to be adjusted numerous times. The contact stated the bottom of the driver seat was not aligned properly with the steering column. There were no warning lights illuminated. There were pains in the driver's body that caused it to be pinned to the right while driving. The contact received medical treatments for the pains. The vehicle was not diagnosed and it was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
Corrective Action:
The contact owns a 2021 Toyota Venza. The contact stated there was a default in the driver's seat and the lumbar function needed to be adjusted numerous times. The contact stated the bottom of the driver seat was not aligned properly with the steering column. There were no warning lights illuminated. There were pains in the driver's body that caused it to be pinned to the right while driving. The contact received medical treatments for the pains. The vehicle was not diagnosed and it was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
Additional Notes:
The contact owns a 2021 Toyota Venza. The contact stated there was a default in the driver's seat and the lumbar function needed to be adjusted numerous times. The contact stated the bottom of the driver seat was not aligned properly with the steering column. There were no warning lights illuminated. There were pains in the driver's body that caused it to be pinned to the right while driving. The contact received medical treatments for the pains. The vehicle was not diagnosed and it was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
Mfg Campaign: 11476375
Recall Date: Jul 28, 2022
Toyota Motor Corporation
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2021 Toyota Venza. The contact stated while driving 30 MPH, an unidentified part fell from the vehicle ahead and struck and cracked the windshield. The vehicle was taken to the dealer where they replaced the front windshield. The contact stated that weeks later another similar event occurred. The windshield was replaced; however, the windshield was cracked by another foreign object. The dealer nor the manufacturer was not contacted or notified of the failure. The approximate failure mileage was 10.
Corrective Action:
The contact owns a 2021 Toyota Venza. The contact stated while driving 30 MPH, an unidentified part fell from the vehicle ahead and struck and cracked the windshield. The vehicle was taken to the dealer where they replaced the front windshield. The contact stated that weeks later another similar event occurred. The windshield was replaced; however, the windshield was cracked by another foreign object. The dealer nor the manufacturer was not contacted or notified of the failure. The approximate failure mileage was 10.
Additional Notes:
The contact owns a 2021 Toyota Venza. The contact stated while driving 30 MPH, an unidentified part fell from the vehicle ahead and struck and cracked the windshield. The vehicle was taken to the dealer where they replaced the front windshield. The contact stated that weeks later another similar event occurred. The windshield was replaced; however, the windshield was cracked by another foreign object. The dealer nor the manufacturer was not contacted or notified of the failure. The approximate failure mileage was 10.
Mfg Campaign: 11475362
Recall Date: Jul 22, 2022
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Rear turn signal location is not easily visible in many traffic situations when being followed in traffic. Signals get snow covered quickly and markers are not visible from the side views. Rear signals are located very low on the rear bumper. Signals are small in size. There is also a recall on the failure of the signal on some of the 2021 Venzas that is concerning.
Corrective Action:
Rear turn signal location is not easily visible in many traffic situations when being followed in traffic. Signals get snow covered quickly and markers are not visible from the side views. Rear signals are located very low on the rear bumper. Signals are small in size. There is also a recall on the failure of the signal on some of the 2021 Venzas that is concerning.
Additional Notes:
Rear turn signal location is not easily visible in many traffic situations when being followed in traffic. Signals get snow covered quickly and markers are not visible from the side views. Rear signals are located very low on the rear bumper. Signals are small in size. There is also a recall on the failure of the signal on some of the 2021 Venzas that is concerning.
Mfg Campaign: 11475057
Recall Date: Jul 21, 2022
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My windshield was hit by a small rock about 2 inches from the bottom. This spread into a crack at least a foot long that curves across the windshield.
Corrective Action:
My windshield was hit by a small rock about 2 inches from the bottom. This spread into a crack at least a foot long that curves across the windshield.
Additional Notes:
My windshield was hit by a small rock about 2 inches from the bottom. This spread into a crack at least a foot long that curves across the windshield.
Mfg Campaign: 11474555
Recall Date: Jul 18, 2022
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
While driving, vehicle suddenly lost all engine and electrical power and steering locked up. Fortunately I was stopped at a light at the time. Car restarted after I shifted into park and started in normal manner.
Corrective Action:
While driving, vehicle suddenly lost all engine and electrical power and steering locked up. Fortunately I was stopped at a light at the time. Car restarted after I shifted into park and started in normal manner.
Additional Notes:
While driving, vehicle suddenly lost all engine and electrical power and steering locked up. Fortunately I was stopped at a light at the time. Car restarted after I shifted into park and started in normal manner.
Mfg Campaign: 11474581
Recall Date: Jul 18, 2022
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
While driving, vehicle suddenly lost all engine and electrical power and steering locked up. Fortunately I was stopped at a light at the time. Car restarted after I shifted into park and started in normal manner.
Corrective Action:
While driving, vehicle suddenly lost all engine and electrical power and steering locked up. Fortunately I was stopped at a light at the time. Car restarted after I shifted into park and started in normal manner.
Additional Notes:
While driving, vehicle suddenly lost all engine and electrical power and steering locked up. Fortunately I was stopped at a light at the time. Car restarted after I shifted into park and started in normal manner.
Mfg Campaign: 11474581
Recall Date: Jul 18, 2022
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving, vehicle suddenly lost all engine and electrical power and steering locked up. Fortunately I was stopped at a light at the time. Car restarted after I shifted into park and started in normal manner.
Corrective Action:
While driving, vehicle suddenly lost all engine and electrical power and steering locked up. Fortunately I was stopped at a light at the time. Car restarted after I shifted into park and started in normal manner.
Additional Notes:
While driving, vehicle suddenly lost all engine and electrical power and steering locked up. Fortunately I was stopped at a light at the time. Car restarted after I shifted into park and started in normal manner.
Mfg Campaign: 11474581
Recall Date: Jul 18, 2022
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
as I attempted to turn left in the parking lot of a strip mall with several restaurants, my engine suddenly revved and accelerated and despite pumping the brakes several times I could not slow it down or stop it. As a result I slammed into a concrete berm, kept going and crashed through the glass doors of a coffee shop/restaurant, continued on and the car did not stop until it hit a metal counter. Fortunately I was not hurt, nor did I kill anyone, although I was told two workers went to the hospital with bruises and lacerations on their legs. Since I was unable to stop the car, not only was my life at risk, but anyone who crossed my path or who was in the coffee shop could have been crushed. The police came, made a report and had my car towed to their impound lot. The problem has not been reproduced or confirmed by a dealer or independent service center as of yet. . My insurer will have the car towed to a preferred repairer and they will inspect the car to determine whether it's repairable. I have asked them to check what made the car suddenly accelerate. I was informed at the police lot that they expect the car will be towed and inspected on Monday, 7/18/22. The accident occurred on 7/14/22. The vehicle has not yet been inspected by the manufacturer, police, insurance representative or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The vehicle is available for inspection upon request.
Corrective Action:
as I attempted to turn left in the parking lot of a strip mall with several restaurants, my engine suddenly revved and accelerated and despite pumping the brakes several times I could not slow it down or stop it. As a result I slammed into a concrete berm, kept going and crashed through the glass doors of a coffee shop/restaurant, continued on and the car did not stop until it hit a metal counter. Fortunately I was not hurt, nor did I kill anyone, although I was told two workers went to the hospital with bruises and lacerations on their legs. Since I was unable to stop the car, not only was my life at risk, but anyone who crossed my path or who was in the coffee shop could have been crushed. The police came, made a report and had my car towed to their impound lot. The problem has not been reproduced or confirmed by a dealer or independent service center as of yet. . My insurer will have the car towed to a preferred repairer and they will inspect the car to determine whether it's repairable. I have asked them to check what made the car suddenly accelerate. I was informed at the police lot that they expect the car will be towed and inspected on Monday, 7/18/22. The accident occurred on 7/14/22. The vehicle has not yet been inspected by the manufacturer, police, insurance representative or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The vehicle is available for inspection upon request.
Additional Notes:
as I attempted to turn left in the parking lot of a strip mall with several restaurants, my engine suddenly revved and accelerated and despite pumping the brakes several times I could not slow it down or stop it. As a result I slammed into a concrete berm, kept going and crashed through the glass doors of a coffee shop/restaurant, continued on and the car did not stop until it hit a metal counter. Fortunately I was not hurt, nor did I kill anyone, although I was told two workers went to the hospital with bruises and lacerations on their legs. Since I was unable to stop the car, not only was my life at risk, but anyone who crossed my path or who was in the coffee shop could have been crushed. The police came, made a report and had my car towed to their impound lot. The problem has not been reproduced or confirmed by a dealer or independent service center as of yet. . My insurer will have the car towed to a preferred repairer and they will inspect the car to determine whether it's repairable. I have asked them to check what made the car suddenly accelerate. I was informed at the police lot that they expect the car will be towed and inspected on Monday, 7/18/22. The accident occurred on 7/14/22. The vehicle has not yet been inspected by the manufacturer, police, insurance representative or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The vehicle is available for inspection upon request.
Mfg Campaign: 11474269
Recall Date: Jul 16, 2022
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Valencia, CA • 36 yrs
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