VOLKSWAGEN ARTEON 2021

Complete listing of complaints and recalls for this vehicle

22
Complaints
6
Recalls

Complaints & Recalls

22 Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volkswagen Group Of America, Inc.
NHTSA Campaign: 22V514000 SAFETY RECALL
43.1K Vehicles Affected
Recall Date: Jul 20, 2022
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 91DV
Notice Date: Aug 2, 2022
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
NHTSA Campaign: 21V695000 SAFETY RECALL
99 Vehicles Affected
Recall Date: Sep 8, 2021
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Arteon vehicles. The pressure input rod connection on the brake booster may be loose and could detach.

Potential Risk:
A detached pressure input rod will cause the brake pedal to fail, increasing the risk of a crash.
FREE Recall Solution:
Dealers will tighten the pressure input rod connection, free of charge. Owner notification letters were mailed September 28, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47R3.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 47R3
Notice Date: Sep 28, 2021
Recall Date: Sep 8, 2021
Volkswagen Group Of America, Inc.
NHTSA Campaign: 21V274000 SAFETY RECALL
149 Vehicles Affected
Recall Date: Apr 21, 2021
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Arteon vehicles. The Tire Pressure Monitoring System (TPMS) sensors were incorrectly calibrated and may not detect the position of a wheel sensor after tire rotation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
The TPMS may misidentify a tire with low air pressure, increasing the risk of a crash.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will replace the wheel electronics and tire valves, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44R2.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 44R2
Notice Date: May 25, 2021
Recall Date: Apr 21, 2021
Volkswagen Group Of America, Inc.
NHTSA Campaign: 20V716000 SAFETY RECALL
32K Vehicles Affected
Recall Date: Nov 18, 2020
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 91BB / 91BC
Notice Date: Dec 11, 2020
Recall Date: Nov 18, 2020

Consumer Complaints

22 Complaints
Volkswagen Group Of America, Inc.
Campaign: 11653933 Other
Apr 10, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

TRAVEL ASSIST ALERT KEEPS GOING OFF FOR NO REASON. IT IS VERY ANNOYING

Corrective Action:

TRAVEL ASSIST ALERT KEEPS GOING OFF FOR NO REASON. IT IS VERY ANNOYING

Additional Notes:

TRAVEL ASSIST ALERT KEEPS GOING OFF FOR NO REASON. IT IS VERY ANNOYING

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11653933
Notice Date: Apr 10, 2025
Recall Date: Apr 10, 2025
Volkswagen Group Of America, Inc.
Campaign: 11653933 Other
Apr 10, 2025
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

TRAVEL ASSIST ALERT KEEPS GOING OFF FOR NO REASON. IT IS VERY ANNOYING

Corrective Action:

TRAVEL ASSIST ALERT KEEPS GOING OFF FOR NO REASON. IT IS VERY ANNOYING

Additional Notes:

TRAVEL ASSIST ALERT KEEPS GOING OFF FOR NO REASON. IT IS VERY ANNOYING

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11653933
Notice Date: Apr 10, 2025
Recall Date: Apr 10, 2025
Volkswagen Group Of America, Inc.
Campaign: 11653933 Other
Apr 10, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

TRAVEL ASSIST ALERT KEEPS GOING OFF FOR NO REASON. IT IS VERY ANNOYING

Corrective Action:

TRAVEL ASSIST ALERT KEEPS GOING OFF FOR NO REASON. IT IS VERY ANNOYING

Additional Notes:

TRAVEL ASSIST ALERT KEEPS GOING OFF FOR NO REASON. IT IS VERY ANNOYING

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11653933
Notice Date: Apr 10, 2025
Recall Date: Apr 10, 2025
Volkswagen Group Of America, Inc.
Campaign: 11580634 Other
Apr 2, 2024
Defect Description:

AIR BAGS

Potential Consequences:

The contact owns a 2021 Volkswagen Arteon. The contact stated that while driving approximately 18 to 23 MPH, there was a loud clanking noise coming from the engine. The air bag warning light illuminated. The vehicle was towed to the dealer but was not yet diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 6,000.

Corrective Action:

The contact owns a 2021 Volkswagen Arteon. The contact stated that while driving approximately 18 to 23 MPH, there was a loud clanking noise coming from the engine. The air bag warning light illuminated. The vehicle was towed to the dealer but was not yet diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 6,000.

Additional Notes:

The contact owns a 2021 Volkswagen Arteon. The contact stated that while driving approximately 18 to 23 MPH, there was a loud clanking noise coming from the engine. The air bag warning light illuminated. The vehicle was towed to the dealer but was not yet diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 6,000.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11580634
Notice Date: Apr 2, 2024
Recall Date: Apr 2, 2024
Volkswagen Group Of America, Inc.
Campaign: 11580634 Other
Apr 2, 2024
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2021 Volkswagen Arteon. The contact stated that while driving approximately 18 to 23 MPH, there was a loud clanking noise coming from the engine. The air bag warning light illuminated. The vehicle was towed to the dealer but was not yet diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 6,000.

Corrective Action:

The contact owns a 2021 Volkswagen Arteon. The contact stated that while driving approximately 18 to 23 MPH, there was a loud clanking noise coming from the engine. The air bag warning light illuminated. The vehicle was towed to the dealer but was not yet diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 6,000.

Additional Notes:

The contact owns a 2021 Volkswagen Arteon. The contact stated that while driving approximately 18 to 23 MPH, there was a loud clanking noise coming from the engine. The air bag warning light illuminated. The vehicle was towed to the dealer but was not yet diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 6,000.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11580634
Notice Date: Apr 2, 2024
Recall Date: Apr 2, 2024
Volkswagen Group Of America, Inc.
Campaign: 11573717 Other
Feb 23, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

This defect causes multiple, non-periodic, but repeated, "Travel assist unavailable" audible and visual alarms at seemingly unrelated and unpredictable times while driving. My favorite times are when you start making a turn after coming to a full stop and it alarms, asking you to take your eyes off the road and look at the dash. There is no way to turn the alarm off. It occurs even if you have the feature it is alarming about disabled or turned off. When the alarm triggers, the display has multiple yellow icons and frequently a large text/graphic in the middle of the digital cockpit. It can be extremely distracting. Apparently the fix is to replace the steering wheel. The steering wheel is on backorder for over four months now.

Corrective Action:

This defect causes multiple, non-periodic, but repeated, "Travel assist unavailable" audible and visual alarms at seemingly unrelated and unpredictable times while driving. My favorite times are when you start making a turn after coming to a full stop and it alarms, asking you to take your eyes off the road and look at the dash. There is no way to turn the alarm off. It occurs even if you have the feature it is alarming about disabled or turned off. When the alarm triggers, the display has multiple yellow icons and frequently a large text/graphic in the middle of the digital cockpit. It can be extremely distracting. Apparently the fix is to replace the steering wheel. The steering wheel is on backorder for over four months now.

Additional Notes:

This defect causes multiple, non-periodic, but repeated, "Travel assist unavailable" audible and visual alarms at seemingly unrelated and unpredictable times while driving. My favorite times are when you start making a turn after coming to a full stop and it alarms, asking you to take your eyes off the road and look at the dash. There is no way to turn the alarm off. It occurs even if you have the feature it is alarming about disabled or turned off. When the alarm triggers, the display has multiple yellow icons and frequently a large text/graphic in the middle of the digital cockpit. It can be extremely distracting. Apparently the fix is to replace the steering wheel. The steering wheel is on backorder for over four months now.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11573717
Notice Date: Feb 23, 2024
Recall Date: Feb 23, 2024
Volkswagen Group Of America, Inc.
Campaign: 11573717 Other
Feb 23, 2024
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

This defect causes multiple, non-periodic, but repeated, "Travel assist unavailable" audible and visual alarms at seemingly unrelated and unpredictable times while driving. My favorite times are when you start making a turn after coming to a full stop and it alarms, asking you to take your eyes off the road and look at the dash. There is no way to turn the alarm off. It occurs even if you have the feature it is alarming about disabled or turned off. When the alarm triggers, the display has multiple yellow icons and frequently a large text/graphic in the middle of the digital cockpit. It can be extremely distracting. Apparently the fix is to replace the steering wheel. The steering wheel is on backorder for over four months now.

Corrective Action:

This defect causes multiple, non-periodic, but repeated, "Travel assist unavailable" audible and visual alarms at seemingly unrelated and unpredictable times while driving. My favorite times are when you start making a turn after coming to a full stop and it alarms, asking you to take your eyes off the road and look at the dash. There is no way to turn the alarm off. It occurs even if you have the feature it is alarming about disabled or turned off. When the alarm triggers, the display has multiple yellow icons and frequently a large text/graphic in the middle of the digital cockpit. It can be extremely distracting. Apparently the fix is to replace the steering wheel. The steering wheel is on backorder for over four months now.

Additional Notes:

This defect causes multiple, non-periodic, but repeated, "Travel assist unavailable" audible and visual alarms at seemingly unrelated and unpredictable times while driving. My favorite times are when you start making a turn after coming to a full stop and it alarms, asking you to take your eyes off the road and look at the dash. There is no way to turn the alarm off. It occurs even if you have the feature it is alarming about disabled or turned off. When the alarm triggers, the display has multiple yellow icons and frequently a large text/graphic in the middle of the digital cockpit. It can be extremely distracting. Apparently the fix is to replace the steering wheel. The steering wheel is on backorder for over four months now.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11573717
Notice Date: Feb 23, 2024
Recall Date: Feb 23, 2024
Volkswagen Group Of America, Inc.
Campaign: 11573717 Other
Feb 23, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

This defect causes multiple, non-periodic, but repeated, "Travel assist unavailable" audible and visual alarms at seemingly unrelated and unpredictable times while driving. My favorite times are when you start making a turn after coming to a full stop and it alarms, asking you to take your eyes off the road and look at the dash. There is no way to turn the alarm off. It occurs even if you have the feature it is alarming about disabled or turned off. When the alarm triggers, the display has multiple yellow icons and frequently a large text/graphic in the middle of the digital cockpit. It can be extremely distracting. Apparently the fix is to replace the steering wheel. The steering wheel is on backorder for over four months now.

Corrective Action:

This defect causes multiple, non-periodic, but repeated, "Travel assist unavailable" audible and visual alarms at seemingly unrelated and unpredictable times while driving. My favorite times are when you start making a turn after coming to a full stop and it alarms, asking you to take your eyes off the road and look at the dash. There is no way to turn the alarm off. It occurs even if you have the feature it is alarming about disabled or turned off. When the alarm triggers, the display has multiple yellow icons and frequently a large text/graphic in the middle of the digital cockpit. It can be extremely distracting. Apparently the fix is to replace the steering wheel. The steering wheel is on backorder for over four months now.

Additional Notes:

This defect causes multiple, non-periodic, but repeated, "Travel assist unavailable" audible and visual alarms at seemingly unrelated and unpredictable times while driving. My favorite times are when you start making a turn after coming to a full stop and it alarms, asking you to take your eyes off the road and look at the dash. There is no way to turn the alarm off. It occurs even if you have the feature it is alarming about disabled or turned off. When the alarm triggers, the display has multiple yellow icons and frequently a large text/graphic in the middle of the digital cockpit. It can be extremely distracting. Apparently the fix is to replace the steering wheel. The steering wheel is on backorder for over four months now.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11573717
Notice Date: Feb 23, 2024
Recall Date: Feb 23, 2024
Volkswagen Group Of America, Inc.
Campaign: 11572319 Other
Feb 16, 2024
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

After the vehicle has been sitting for some time, it will repeatedly beep and display “travel assist not available” with a warning triangle. It seems to be steering wheel related. It does not do it sitting still, only while moving. This happens every morning for the first few minutes of driving - often for several miles, and is getting worse. Today, it happened over 10 times within a 1 mile drive. Started as rare and sporadic happenings about two months ago, now is nearly every time I start up and drive the car.

Corrective Action:

After the vehicle has been sitting for some time, it will repeatedly beep and display “travel assist not available” with a warning triangle. It seems to be steering wheel related. It does not do it sitting still, only while moving. This happens every morning for the first few minutes of driving - often for several miles, and is getting worse. Today, it happened over 10 times within a 1 mile drive. Started as rare and sporadic happenings about two months ago, now is nearly every time I start up and drive the car.

Additional Notes:

After the vehicle has been sitting for some time, it will repeatedly beep and display “travel assist not available” with a warning triangle. It seems to be steering wheel related. It does not do it sitting still, only while moving. This happens every morning for the first few minutes of driving - often for several miles, and is getting worse. Today, it happened over 10 times within a 1 mile drive. Started as rare and sporadic happenings about two months ago, now is nearly every time I start up and drive the car.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11572319
Notice Date: Feb 16, 2024
Recall Date: Feb 16, 2024
Volkswagen Group Of America, Inc.
Campaign: 11572319 Other
Feb 16, 2024
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

After the vehicle has been sitting for some time, it will repeatedly beep and display “travel assist not available” with a warning triangle. It seems to be steering wheel related. It does not do it sitting still, only while moving. This happens every morning for the first few minutes of driving - often for several miles, and is getting worse. Today, it happened over 10 times within a 1 mile drive. Started as rare and sporadic happenings about two months ago, now is nearly every time I start up and drive the car.

Corrective Action:

After the vehicle has been sitting for some time, it will repeatedly beep and display “travel assist not available” with a warning triangle. It seems to be steering wheel related. It does not do it sitting still, only while moving. This happens every morning for the first few minutes of driving - often for several miles, and is getting worse. Today, it happened over 10 times within a 1 mile drive. Started as rare and sporadic happenings about two months ago, now is nearly every time I start up and drive the car.

Additional Notes:

After the vehicle has been sitting for some time, it will repeatedly beep and display “travel assist not available” with a warning triangle. It seems to be steering wheel related. It does not do it sitting still, only while moving. This happens every morning for the first few minutes of driving - often for several miles, and is getting worse. Today, it happened over 10 times within a 1 mile drive. Started as rare and sporadic happenings about two months ago, now is nearly every time I start up and drive the car.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11572319
Notice Date: Feb 16, 2024
Recall Date: Feb 16, 2024
Volkswagen Group Of America, Inc.
Campaign: 11572319 Other
Feb 16, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

After the vehicle has been sitting for some time, it will repeatedly beep and display “travel assist not available” with a warning triangle. It seems to be steering wheel related. It does not do it sitting still, only while moving. This happens every morning for the first few minutes of driving - often for several miles, and is getting worse. Today, it happened over 10 times within a 1 mile drive. Started as rare and sporadic happenings about two months ago, now is nearly every time I start up and drive the car.

Corrective Action:

After the vehicle has been sitting for some time, it will repeatedly beep and display “travel assist not available” with a warning triangle. It seems to be steering wheel related. It does not do it sitting still, only while moving. This happens every morning for the first few minutes of driving - often for several miles, and is getting worse. Today, it happened over 10 times within a 1 mile drive. Started as rare and sporadic happenings about two months ago, now is nearly every time I start up and drive the car.

Additional Notes:

After the vehicle has been sitting for some time, it will repeatedly beep and display “travel assist not available” with a warning triangle. It seems to be steering wheel related. It does not do it sitting still, only while moving. This happens every morning for the first few minutes of driving - often for several miles, and is getting worse. Today, it happened over 10 times within a 1 mile drive. Started as rare and sporadic happenings about two months ago, now is nearly every time I start up and drive the car.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11572319
Notice Date: Feb 16, 2024
Recall Date: Feb 16, 2024
Volkswagen Group Of America, Inc.
Campaign: 11538398 Other
Aug 14, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

In differing lighting conditions, the forward-looking sensor that controls my frontal assist becomes disabled. The system automatically retests itself occasionally, and sometimes straightens itself out but on other occasions, it just makes a bell sound, and reminds me that my frontal assist is not available at this time. I have brought this to the attention of my Volkswagen dealer in Kalispell Montana on multiple occasions and they have yet to fix the issue. The front glass or windscreen has been replaced two times and neither time were they able to correct the issue.

Corrective Action:

In differing lighting conditions, the forward-looking sensor that controls my frontal assist becomes disabled. The system automatically retests itself occasionally, and sometimes straightens itself out but on other occasions, it just makes a bell sound, and reminds me that my frontal assist is not available at this time. I have brought this to the attention of my Volkswagen dealer in Kalispell Montana on multiple occasions and they have yet to fix the issue. The front glass or windscreen has been replaced two times and neither time were they able to correct the issue.

Additional Notes:

In differing lighting conditions, the forward-looking sensor that controls my frontal assist becomes disabled. The system automatically retests itself occasionally, and sometimes straightens itself out but on other occasions, it just makes a bell sound, and reminds me that my frontal assist is not available at this time. I have brought this to the attention of my Volkswagen dealer in Kalispell Montana on multiple occasions and they have yet to fix the issue. The front glass or windscreen has been replaced two times and neither time were they able to correct the issue.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11538398
Notice Date: Aug 14, 2023
Recall Date: Aug 14, 2023
Volkswagen Group Of America, Inc.
Campaign: 11506738 Other
Feb 11, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The infotainment system begins to lag after being connect for >30 minutes. The touch screen stops responding to immediate inputs and takes up to 15 seconds to respond. Soon after, the screen will go black and not display any information when connected to CarPlay. Controls become very slow to respond and the map colors and images becomes scrambled making the driver spend a much longer period of time trying to navigate safely. To correct the issue, the vehicle must be turned off.

Corrective Action:

The infotainment system begins to lag after being connect for >30 minutes. The touch screen stops responding to immediate inputs and takes up to 15 seconds to respond. Soon after, the screen will go black and not display any information when connected to CarPlay. Controls become very slow to respond and the map colors and images becomes scrambled making the driver spend a much longer period of time trying to navigate safely. To correct the issue, the vehicle must be turned off.

Additional Notes:

The infotainment system begins to lag after being connect for >30 minutes. The touch screen stops responding to immediate inputs and takes up to 15 seconds to respond. Soon after, the screen will go black and not display any information when connected to CarPlay. Controls become very slow to respond and the map colors and images becomes scrambled making the driver spend a much longer period of time trying to navigate safely. To correct the issue, the vehicle must be turned off.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11506738
Notice Date: Feb 11, 2023
Recall Date: Feb 11, 2023
Volkswagen Group Of America, Inc.
Campaign: 11506562 Other
Feb 10, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Travel Assist blends the functions of Adaptive Cruise Control and Lane Assist to ensure that your Volkswagen maintains a safe distance from the vehicle ahead and keeps you centered in the lane. Constant travel assistance issue warning light during driving, and randomly turning on/off or turning the wheel, going over bumps. This issue was address at the dealership where they replace the wheel buttons that controls the cruise controls and volumes. This did not fix the issue. This sometimes seems to turn on/off sensors where the sensors sometimes it seems it does not want to judge distance. Also it seems to be related to sensors inside the steering wheel, certain places where you touch the steering wheel seems to turn the alert on.

Corrective Action:

Travel Assist blends the functions of Adaptive Cruise Control and Lane Assist to ensure that your Volkswagen maintains a safe distance from the vehicle ahead and keeps you centered in the lane. Constant travel assistance issue warning light during driving, and randomly turning on/off or turning the wheel, going over bumps. This issue was address at the dealership where they replace the wheel buttons that controls the cruise controls and volumes. This did not fix the issue. This sometimes seems to turn on/off sensors where the sensors sometimes it seems it does not want to judge distance. Also it seems to be related to sensors inside the steering wheel, certain places where you touch the steering wheel seems to turn the alert on.

Additional Notes:

Travel Assist blends the functions of Adaptive Cruise Control and Lane Assist to ensure that your Volkswagen maintains a safe distance from the vehicle ahead and keeps you centered in the lane. Constant travel assistance issue warning light during driving, and randomly turning on/off or turning the wheel, going over bumps. This issue was address at the dealership where they replace the wheel buttons that controls the cruise controls and volumes. This did not fix the issue. This sometimes seems to turn on/off sensors where the sensors sometimes it seems it does not want to judge distance. Also it seems to be related to sensors inside the steering wheel, certain places where you touch the steering wheel seems to turn the alert on.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11506562
Notice Date: Feb 10, 2023
Recall Date: Feb 10, 2023
Volkswagen Group Of America, Inc.
Campaign: 11506562 Other
Feb 10, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Travel Assist blends the functions of Adaptive Cruise Control and Lane Assist to ensure that your Volkswagen maintains a safe distance from the vehicle ahead and keeps you centered in the lane. Constant travel assistance issue warning light during driving, and randomly turning on/off or turning the wheel, going over bumps. This issue was address at the dealership where they replace the wheel buttons that controls the cruise controls and volumes. This did not fix the issue. This sometimes seems to turn on/off sensors where the sensors sometimes it seems it does not want to judge distance. Also it seems to be related to sensors inside the steering wheel, certain places where you touch the steering wheel seems to turn the alert on.

Corrective Action:

Travel Assist blends the functions of Adaptive Cruise Control and Lane Assist to ensure that your Volkswagen maintains a safe distance from the vehicle ahead and keeps you centered in the lane. Constant travel assistance issue warning light during driving, and randomly turning on/off or turning the wheel, going over bumps. This issue was address at the dealership where they replace the wheel buttons that controls the cruise controls and volumes. This did not fix the issue. This sometimes seems to turn on/off sensors where the sensors sometimes it seems it does not want to judge distance. Also it seems to be related to sensors inside the steering wheel, certain places where you touch the steering wheel seems to turn the alert on.

Additional Notes:

Travel Assist blends the functions of Adaptive Cruise Control and Lane Assist to ensure that your Volkswagen maintains a safe distance from the vehicle ahead and keeps you centered in the lane. Constant travel assistance issue warning light during driving, and randomly turning on/off or turning the wheel, going over bumps. This issue was address at the dealership where they replace the wheel buttons that controls the cruise controls and volumes. This did not fix the issue. This sometimes seems to turn on/off sensors where the sensors sometimes it seems it does not want to judge distance. Also it seems to be related to sensors inside the steering wheel, certain places where you touch the steering wheel seems to turn the alert on.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11506562
Notice Date: Feb 10, 2023
Recall Date: Feb 10, 2023
Volkswagen Group Of America, Inc.
Campaign: 11506562 Other
Feb 10, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Travel Assist blends the functions of Adaptive Cruise Control and Lane Assist to ensure that your Volkswagen maintains a safe distance from the vehicle ahead and keeps you centered in the lane. Constant travel assistance issue warning light during driving, and randomly turning on/off or turning the wheel, going over bumps. This issue was address at the dealership where they replace the wheel buttons that controls the cruise controls and volumes. This did not fix the issue. This sometimes seems to turn on/off sensors where the sensors sometimes it seems it does not want to judge distance. Also it seems to be related to sensors inside the steering wheel, certain places where you touch the steering wheel seems to turn the alert on.

Corrective Action:

Travel Assist blends the functions of Adaptive Cruise Control and Lane Assist to ensure that your Volkswagen maintains a safe distance from the vehicle ahead and keeps you centered in the lane. Constant travel assistance issue warning light during driving, and randomly turning on/off or turning the wheel, going over bumps. This issue was address at the dealership where they replace the wheel buttons that controls the cruise controls and volumes. This did not fix the issue. This sometimes seems to turn on/off sensors where the sensors sometimes it seems it does not want to judge distance. Also it seems to be related to sensors inside the steering wheel, certain places where you touch the steering wheel seems to turn the alert on.

Additional Notes:

Travel Assist blends the functions of Adaptive Cruise Control and Lane Assist to ensure that your Volkswagen maintains a safe distance from the vehicle ahead and keeps you centered in the lane. Constant travel assistance issue warning light during driving, and randomly turning on/off or turning the wheel, going over bumps. This issue was address at the dealership where they replace the wheel buttons that controls the cruise controls and volumes. This did not fix the issue. This sometimes seems to turn on/off sensors where the sensors sometimes it seems it does not want to judge distance. Also it seems to be related to sensors inside the steering wheel, certain places where you touch the steering wheel seems to turn the alert on.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11506562
Notice Date: Feb 10, 2023
Recall Date: Feb 10, 2023
Volkswagen Group Of America, Inc.
Campaign: 11473544 Other
Jul 12, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Auto ran into a slow moving car at the top of a hill. Minor damage to other car. Fire started on the arteon and then totalled the car. This could have caused death. Car was inspected by insurance company and they determined the car to be a total loss. No other analysis has been completed. No warning lamps or message or symptoms of problems existed before.

Corrective Action:

Auto ran into a slow moving car at the top of a hill. Minor damage to other car. Fire started on the arteon and then totalled the car. This could have caused death. Car was inspected by insurance company and they determined the car to be a total loss. No other analysis has been completed. No warning lamps or message or symptoms of problems existed before.

Additional Notes:

Auto ran into a slow moving car at the top of a hill. Minor damage to other car. Fire started on the arteon and then totalled the car. This could have caused death. Car was inspected by insurance company and they determined the car to be a total loss. No other analysis has been completed. No warning lamps or message or symptoms of problems existed before.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11473544
Notice Date: Jul 12, 2022
Recall Date: Jul 12, 2022
Volkswagen Group Of America, Inc.
Campaign: 11473544 Other
Jul 12, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Auto ran into a slow moving car at the top of a hill. Minor damage to other car. Fire started on the arteon and then totalled the car. This could have caused death. Car was inspected by insurance company and they determined the car to be a total loss. No other analysis has been completed. No warning lamps or message or symptoms of problems existed before.

Corrective Action:

Auto ran into a slow moving car at the top of a hill. Minor damage to other car. Fire started on the arteon and then totalled the car. This could have caused death. Car was inspected by insurance company and they determined the car to be a total loss. No other analysis has been completed. No warning lamps or message or symptoms of problems existed before.

Additional Notes:

Auto ran into a slow moving car at the top of a hill. Minor damage to other car. Fire started on the arteon and then totalled the car. This could have caused death. Car was inspected by insurance company and they determined the car to be a total loss. No other analysis has been completed. No warning lamps or message or symptoms of problems existed before.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11473544
Notice Date: Jul 12, 2022
Recall Date: Jul 12, 2022
Volkswagen Group Of America, Inc.
Campaign: 11456511 Other
Mar 13, 2022
Defect Description:

WHEELS

Potential Consequences:

Front passenger side has bubble detected inside the tire sidewall at around 7600 miles.

Corrective Action:

Front passenger side has bubble detected inside the tire sidewall at around 7600 miles.

Additional Notes:

Front passenger side has bubble detected inside the tire sidewall at around 7600 miles.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11456511
Notice Date: Mar 13, 2022
Recall Date: Mar 13, 2022
Volkswagen Group Of America, Inc.
Campaign: 11449780 Other
Feb 1, 2022
Defect Description:

TIRES:SIDEWALL

Potential Consequences:

Bubbles on sidewall of all tires, some multiple bubbles. Rotated on schedule, freeway driving.

Corrective Action:

Bubbles on sidewall of all tires, some multiple bubbles. Rotated on schedule, freeway driving.

Additional Notes:

Bubbles on sidewall of all tires, some multiple bubbles. Rotated on schedule, freeway driving.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11449780
Notice Date: Feb 1, 2022
Recall Date: Feb 1, 2022

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