VOLKSWAGEN ATLAS CROSS SPORT 2022

Complete listing of complaints and recalls for this vehicle

86
Complaints
9
Recalls

Complaints & Recalls

86 Complaints 9 Recalls

Official Safety Recalls - Important!

9 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volkswagen Group Of America, Inc.
NHTSA Campaign: 24V464000 SAFETY RECALL
271.3K Vehicles Affected
Recall Date: Jun 20, 2024
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Potential Risk:
A deactivated passenger air bag increases the risk of injury during a crash.
FREE Recall Solution:
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 69PZ
Notice Date: Sep 30, 2024
Recall Date: Jun 20, 2024
Volkswagen Group Of America, Inc.
NHTSA Campaign: 22V807000 SAFETY RECALL
33 Vehicles Affected
Recall Date: Oct 26, 2022
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Volkswagen Atlas FL and 2022-2023 Atlas Cross Sport vehicles. The driver-side rear trailing arm bolts may not have been tightened properly, allowing them to loosen and fall out.

Potential Risk:
Unsecured bolts may cause the trailing arm to fracture, resulting in a sudden loss of vehicle control and increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the driver side rear trailing arm bolts, free of charge. Owner notification letters are expected to be mailed December 25, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 42M2.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 42M2
Notice Date: Nov 22, 2022
Recall Date: Oct 26, 2022
Volkswagen Group Of America, Inc.
NHTSA Campaign: 22V753000 SAFETY RECALL
76.5K Vehicles Affected
Recall Date: Oct 7, 2022
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

Potential Risk:
A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
FREE Recall Solution:
Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: VW: 13i4, Audi: 13i5
Notice Date: Nov 8, 2022
Recall Date: Oct 7, 2022
Volkswagen Group Of America, Inc.
NHTSA Campaign: 22V657000 SAFETY RECALL
3.2K Vehicles Affected
Recall Date: Aug 31, 2022
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Atlas and Atlas Cross Sport vehicles. The trailer hitch bolts may have been insufficiently tightened.

Potential Risk:
Loose bolts may fall out, causing the remaining bolts to break, which could lead to separation of the trailer hitch and trailer, increasing the risk of a crash.
FREE Recall Solution:
Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters are expected to be mailed October 28, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 66N8
Notice Date: Sep 16, 2022
Recall Date: Aug 31, 2022
Volkswagen Group Of America, Inc.
NHTSA Campaign: 22V514000 SAFETY RECALL
43.1K Vehicles Affected
Recall Date: Jul 20, 2022
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 91DV
Notice Date: Aug 2, 2022
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
NHTSA Campaign: 22V245000 SAFETY RECALL
1.4K Vehicles Affected
Recall Date: Apr 13, 2022
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.

Potential Risk:
Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 24iD
Notice Date: Jul 20, 2022
Recall Date: Apr 13, 2022
Volkswagen Group Of America, Inc.
NHTSA Campaign: 22V152000 SAFETY RECALL
222.9K Vehicles Affected
Recall Date: Mar 28, 2022
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.

Potential Risk:
A delayed air bag deployment can increase the risk of injury.
FREE Recall Solution:
Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 97GF
Notice Date: Jun 22, 2022
Recall Date: Mar 28, 2022

Consumer Complaints

86 Complaints
Volkswagen Group Of America, Inc.
Campaign: 11456897 Other
Mar 15, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Just bought the vehicle within the first day the radio systems turned off and cannot turn on again after 8 turn on the vehicle it affects all the safety systems because it's all connected to the radio. Vehicle was taken back to dealership which was reprogrammed and given back after one day it began again and now it's back at the dealership. They are saying they're going to put a brand new video but it's back on it and that I could still use my vehicle even though radio is not working correctly connecting to all the safety components. I was told that it was safe to drive even though I feel like it's not safe to drive at all in that condition. Right now I have a loaner car but they want it back within 2 days and until I get the new radio and hopefully it will work correctly and turn on again all the bells ring after a while because it's connected to the radio system. Once I put the car in reverse push the gas in the car did not move. So far it's working fine

Corrective Action:

Just bought the vehicle within the first day the radio systems turned off and cannot turn on again after 8 turn on the vehicle it affects all the safety systems because it's all connected to the radio. Vehicle was taken back to dealership which was reprogrammed and given back after one day it began again and now it's back at the dealership. They are saying they're going to put a brand new video but it's back on it and that I could still use my vehicle even though radio is not working correctly connecting to all the safety components. I was told that it was safe to drive even though I feel like it's not safe to drive at all in that condition. Right now I have a loaner car but they want it back within 2 days and until I get the new radio and hopefully it will work correctly and turn on again all the bells ring after a while because it's connected to the radio system. Once I put the car in reverse push the gas in the car did not move. So far it's working fine

Additional Notes:

Just bought the vehicle within the first day the radio systems turned off and cannot turn on again after 8 turn on the vehicle it affects all the safety systems because it's all connected to the radio. Vehicle was taken back to dealership which was reprogrammed and given back after one day it began again and now it's back at the dealership. They are saying they're going to put a brand new video but it's back on it and that I could still use my vehicle even though radio is not working correctly connecting to all the safety components. I was told that it was safe to drive even though I feel like it's not safe to drive at all in that condition. Right now I have a loaner car but they want it back within 2 days and until I get the new radio and hopefully it will work correctly and turn on again all the bells ring after a while because it's connected to the radio system. Once I put the car in reverse push the gas in the car did not move. So far it's working fine

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11456897
Notice Date: Mar 15, 2022
Recall Date: Mar 15, 2022
Volkswagen Group Of America, Inc.
Campaign: 11456897 Other
Mar 15, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Just bought the vehicle within the first day the radio systems turned off and cannot turn on again after 8 turn on the vehicle it affects all the safety systems because it's all connected to the radio. Vehicle was taken back to dealership which was reprogrammed and given back after one day it began again and now it's back at the dealership. They are saying they're going to put a brand new video but it's back on it and that I could still use my vehicle even though radio is not working correctly connecting to all the safety components. I was told that it was safe to drive even though I feel like it's not safe to drive at all in that condition. Right now I have a loaner car but they want it back within 2 days and until I get the new radio and hopefully it will work correctly and turn on again all the bells ring after a while because it's connected to the radio system. Once I put the car in reverse push the gas in the car did not move. So far it's working fine

Corrective Action:

Just bought the vehicle within the first day the radio systems turned off and cannot turn on again after 8 turn on the vehicle it affects all the safety systems because it's all connected to the radio. Vehicle was taken back to dealership which was reprogrammed and given back after one day it began again and now it's back at the dealership. They are saying they're going to put a brand new video but it's back on it and that I could still use my vehicle even though radio is not working correctly connecting to all the safety components. I was told that it was safe to drive even though I feel like it's not safe to drive at all in that condition. Right now I have a loaner car but they want it back within 2 days and until I get the new radio and hopefully it will work correctly and turn on again all the bells ring after a while because it's connected to the radio system. Once I put the car in reverse push the gas in the car did not move. So far it's working fine

Additional Notes:

Just bought the vehicle within the first day the radio systems turned off and cannot turn on again after 8 turn on the vehicle it affects all the safety systems because it's all connected to the radio. Vehicle was taken back to dealership which was reprogrammed and given back after one day it began again and now it's back at the dealership. They are saying they're going to put a brand new video but it's back on it and that I could still use my vehicle even though radio is not working correctly connecting to all the safety components. I was told that it was safe to drive even though I feel like it's not safe to drive at all in that condition. Right now I have a loaner car but they want it back within 2 days and until I get the new radio and hopefully it will work correctly and turn on again all the bells ring after a while because it's connected to the radio system. Once I put the car in reverse push the gas in the car did not move. So far it's working fine

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11456897
Notice Date: Mar 15, 2022
Recall Date: Mar 15, 2022
Volkswagen Group Of America, Inc.
Campaign: 11452125 Other
Feb 15, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Lease 10/29/2021. Remote start never worked. Diagnosed as faulty fuel pump. Replaced. Two days later remote start stopped working and check engine light came on. VW service advised vehicle safe to drive. Days later broke down due to no fuel. Fuel guage always says tank full. Last week park brake engaged while driving 60mph on a 4 lane highway.

Corrective Action:

Lease 10/29/2021. Remote start never worked. Diagnosed as faulty fuel pump. Replaced. Two days later remote start stopped working and check engine light came on. VW service advised vehicle safe to drive. Days later broke down due to no fuel. Fuel guage always says tank full. Last week park brake engaged while driving 60mph on a 4 lane highway.

Additional Notes:

Lease 10/29/2021. Remote start never worked. Diagnosed as faulty fuel pump. Replaced. Two days later remote start stopped working and check engine light came on. VW service advised vehicle safe to drive. Days later broke down due to no fuel. Fuel guage always says tank full. Last week park brake engaged while driving 60mph on a 4 lane highway.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11452125
Notice Date: Feb 15, 2022
Recall Date: Feb 15, 2022
Volkswagen Group Of America, Inc.
Campaign: 11452125 Other
Feb 15, 2022
Defect Description:

ENGINE

Potential Consequences:

Lease 10/29/2021. Remote start never worked. Diagnosed as faulty fuel pump. Replaced. Two days later remote start stopped working and check engine light came on. VW service advised vehicle safe to drive. Days later broke down due to no fuel. Fuel guage always says tank full. Last week park brake engaged while driving 60mph on a 4 lane highway.

Corrective Action:

Lease 10/29/2021. Remote start never worked. Diagnosed as faulty fuel pump. Replaced. Two days later remote start stopped working and check engine light came on. VW service advised vehicle safe to drive. Days later broke down due to no fuel. Fuel guage always says tank full. Last week park brake engaged while driving 60mph on a 4 lane highway.

Additional Notes:

Lease 10/29/2021. Remote start never worked. Diagnosed as faulty fuel pump. Replaced. Two days later remote start stopped working and check engine light came on. VW service advised vehicle safe to drive. Days later broke down due to no fuel. Fuel guage always says tank full. Last week park brake engaged while driving 60mph on a 4 lane highway.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11452125
Notice Date: Feb 15, 2022
Recall Date: Feb 15, 2022
Volkswagen Group Of America, Inc.
Campaign: 11452125 Other
Feb 15, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Lease 10/29/2021. Remote start never worked. Diagnosed as faulty fuel pump. Replaced. Two days later remote start stopped working and check engine light came on. VW service advised vehicle safe to drive. Days later broke down due to no fuel. Fuel guage always says tank full. Last week park brake engaged while driving 60mph on a 4 lane highway.

Corrective Action:

Lease 10/29/2021. Remote start never worked. Diagnosed as faulty fuel pump. Replaced. Two days later remote start stopped working and check engine light came on. VW service advised vehicle safe to drive. Days later broke down due to no fuel. Fuel guage always says tank full. Last week park brake engaged while driving 60mph on a 4 lane highway.

Additional Notes:

Lease 10/29/2021. Remote start never worked. Diagnosed as faulty fuel pump. Replaced. Two days later remote start stopped working and check engine light came on. VW service advised vehicle safe to drive. Days later broke down due to no fuel. Fuel guage always says tank full. Last week park brake engaged while driving 60mph on a 4 lane highway.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11452125
Notice Date: Feb 15, 2022
Recall Date: Feb 15, 2022
Volkswagen Group Of America, Inc.
Campaign: 11443700 Other
Dec 13, 2021
Defect Description:

ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS

Potential Consequences:

When parking the car it hit the other parking vehicle on the right side of it. The sensors didn't work at the time of the collision or after the collision. The vehicle is taking a force parking when the parking button is turned on.

Corrective Action:

When parking the car it hit the other parking vehicle on the right side of it. The sensors didn't work at the time of the collision or after the collision. The vehicle is taking a force parking when the parking button is turned on.

Additional Notes:

When parking the car it hit the other parking vehicle on the right side of it. The sensors didn't work at the time of the collision or after the collision. The vehicle is taking a force parking when the parking button is turned on.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11443700
Notice Date: Dec 13, 2021
Recall Date: Dec 13, 2021

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury