Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69PZ
Recall Date: Jun 20, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Volkswagen Atlas FL and 2022-2023 Atlas Cross Sport vehicles. The driver-side rear trailing arm bolts may not have been tightened properly, allowing them to loosen and fall out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42M2
Recall Date: Oct 26, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 13i4, Audi: 13i5
Recall Date: Oct 7, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Atlas and Atlas Cross Sport vehicles. The trailer hitch bolts may have been insufficiently tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66N8
Recall Date: Aug 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24iD
Recall Date: Apr 13, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97GF
Recall Date: Mar 28, 2022
Consumer Complaints
86 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Airbag Error keeps going off and flashing on the dashboard. Airbag sensor keeps chiming like a person is sitting in the front seat without using seatbelt when there is no one in the front seat and without anything on the seat that may weigh enough to set the sensor off. No active recalls are shown for the 2022 Atlas Cross Sport but there appears to be a similar recall with the 2018-2021 models.
Corrective Action:
Airbag Error keeps going off and flashing on the dashboard. Airbag sensor keeps chiming like a person is sitting in the front seat without using seatbelt when there is no one in the front seat and without anything on the seat that may weigh enough to set the sensor off. No active recalls are shown for the 2022 Atlas Cross Sport but there appears to be a similar recall with the 2018-2021 models.
Additional Notes:
Airbag Error keeps going off and flashing on the dashboard. Airbag sensor keeps chiming like a person is sitting in the front seat without using seatbelt when there is no one in the front seat and without anything on the seat that may weigh enough to set the sensor off. No active recalls are shown for the 2022 Atlas Cross Sport but there appears to be a similar recall with the 2018-2021 models.
Mfg Campaign: 11519976
Recall Date: May 2, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was coming to a red light and my 2022 vehicle shut off. A message popped up on the screen and said “please restart car”. This is very dangerous as I had to put my car in park and restart the vehicle in moving traffic.
Corrective Action:
I was coming to a red light and my 2022 vehicle shut off. A message popped up on the screen and said “please restart car”. This is very dangerous as I had to put my car in park and restart the vehicle in moving traffic.
Additional Notes:
I was coming to a red light and my 2022 vehicle shut off. A message popped up on the screen and said “please restart car”. This is very dangerous as I had to put my car in park and restart the vehicle in moving traffic.
Mfg Campaign: 11519318
Recall Date: Apr 27, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchased my car in July 2022 and started having issues with it within 3 months. I’ve have my car at the dealer 4 times for them to look at… 1 - the brakes (grinding, scraping noise, squeaking that can be fetl in the pedal). I was told each time that the rotors and brake pads aren’t compatible. VW knows about the problem but doesn’t have a fix for it. They say they clean the pads and that the car is safe to drive (really?). 2 - the infotainment system. On several occasions I cannot switch from one media system (Sirius XM, FM, AM, blue tooth, etc…), when I turn my car on, the screen shows “initializing” but nothing happens. It just sits there. Today was a first; the whole system shut off and the screen was blank. No radio, no phone, nothing. I’ve made several videos to show the dealer what the system is doing and they tell me it just needs an update, yet I still have the problem. 3 - the front assist light comes on but doesn’t engage or when I am stopping it will engage so hard that it nearly stops my car on a dime (if I wasn’t wearing my seatbelt, I would have been on the floorboard). 4 - the remote start doesn’t work, from my fob or the app on my phone. The dealer was able to make it work once and said it was fixed. Hasn’t worked since. I only have 7,900 miles on my car and I just want it permanently fixed.
Corrective Action:
I purchased my car in July 2022 and started having issues with it within 3 months. I’ve have my car at the dealer 4 times for them to look at… 1 - the brakes (grinding, scraping noise, squeaking that can be fetl in the pedal). I was told each time that the rotors and brake pads aren’t compatible. VW knows about the problem but doesn’t have a fix for it. They say they clean the pads and that the car is safe to drive (really?). 2 - the infotainment system. On several occasions I cannot switch from one media system (Sirius XM, FM, AM, blue tooth, etc…), when I turn my car on, the screen shows “initializing” but nothing happens. It just sits there. Today was a first; the whole system shut off and the screen was blank. No radio, no phone, nothing. I’ve made several videos to show the dealer what the system is doing and they tell me it just needs an update, yet I still have the problem. 3 - the front assist light comes on but doesn’t engage or when I am stopping it will engage so hard that it nearly stops my car on a dime (if I wasn’t wearing my seatbelt, I would have been on the floorboard). 4 - the remote start doesn’t work, from my fob or the app on my phone. The dealer was able to make it work once and said it was fixed. Hasn’t worked since. I only have 7,900 miles on my car and I just want it permanently fixed.
Additional Notes:
I purchased my car in July 2022 and started having issues with it within 3 months. I’ve have my car at the dealer 4 times for them to look at… 1 - the brakes (grinding, scraping noise, squeaking that can be fetl in the pedal). I was told each time that the rotors and brake pads aren’t compatible. VW knows about the problem but doesn’t have a fix for it. They say they clean the pads and that the car is safe to drive (really?). 2 - the infotainment system. On several occasions I cannot switch from one media system (Sirius XM, FM, AM, blue tooth, etc…), when I turn my car on, the screen shows “initializing” but nothing happens. It just sits there. Today was a first; the whole system shut off and the screen was blank. No radio, no phone, nothing. I’ve made several videos to show the dealer what the system is doing and they tell me it just needs an update, yet I still have the problem. 3 - the front assist light comes on but doesn’t engage or when I am stopping it will engage so hard that it nearly stops my car on a dime (if I wasn’t wearing my seatbelt, I would have been on the floorboard). 4 - the remote start doesn’t work, from my fob or the app on my phone. The dealer was able to make it work once and said it was fixed. Hasn’t worked since. I only have 7,900 miles on my car and I just want it permanently fixed.
Mfg Campaign: 11518484
Recall Date: Apr 23, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased my car in July 2022 and started having issues with it within 3 months. I’ve have my car at the dealer 4 times for them to look at… 1 - the brakes (grinding, scraping noise, squeaking that can be fetl in the pedal). I was told each time that the rotors and brake pads aren’t compatible. VW knows about the problem but doesn’t have a fix for it. They say they clean the pads and that the car is safe to drive (really?). 2 - the infotainment system. On several occasions I cannot switch from one media system (Sirius XM, FM, AM, blue tooth, etc…), when I turn my car on, the screen shows “initializing” but nothing happens. It just sits there. Today was a first; the whole system shut off and the screen was blank. No radio, no phone, nothing. I’ve made several videos to show the dealer what the system is doing and they tell me it just needs an update, yet I still have the problem. 3 - the front assist light comes on but doesn’t engage or when I am stopping it will engage so hard that it nearly stops my car on a dime (if I wasn’t wearing my seatbelt, I would have been on the floorboard). 4 - the remote start doesn’t work, from my fob or the app on my phone. The dealer was able to make it work once and said it was fixed. Hasn’t worked since. I only have 7,900 miles on my car and I just want it permanently fixed.
Corrective Action:
I purchased my car in July 2022 and started having issues with it within 3 months. I’ve have my car at the dealer 4 times for them to look at… 1 - the brakes (grinding, scraping noise, squeaking that can be fetl in the pedal). I was told each time that the rotors and brake pads aren’t compatible. VW knows about the problem but doesn’t have a fix for it. They say they clean the pads and that the car is safe to drive (really?). 2 - the infotainment system. On several occasions I cannot switch from one media system (Sirius XM, FM, AM, blue tooth, etc…), when I turn my car on, the screen shows “initializing” but nothing happens. It just sits there. Today was a first; the whole system shut off and the screen was blank. No radio, no phone, nothing. I’ve made several videos to show the dealer what the system is doing and they tell me it just needs an update, yet I still have the problem. 3 - the front assist light comes on but doesn’t engage or when I am stopping it will engage so hard that it nearly stops my car on a dime (if I wasn’t wearing my seatbelt, I would have been on the floorboard). 4 - the remote start doesn’t work, from my fob or the app on my phone. The dealer was able to make it work once and said it was fixed. Hasn’t worked since. I only have 7,900 miles on my car and I just want it permanently fixed.
Additional Notes:
I purchased my car in July 2022 and started having issues with it within 3 months. I’ve have my car at the dealer 4 times for them to look at… 1 - the brakes (grinding, scraping noise, squeaking that can be fetl in the pedal). I was told each time that the rotors and brake pads aren’t compatible. VW knows about the problem but doesn’t have a fix for it. They say they clean the pads and that the car is safe to drive (really?). 2 - the infotainment system. On several occasions I cannot switch from one media system (Sirius XM, FM, AM, blue tooth, etc…), when I turn my car on, the screen shows “initializing” but nothing happens. It just sits there. Today was a first; the whole system shut off and the screen was blank. No radio, no phone, nothing. I’ve made several videos to show the dealer what the system is doing and they tell me it just needs an update, yet I still have the problem. 3 - the front assist light comes on but doesn’t engage or when I am stopping it will engage so hard that it nearly stops my car on a dime (if I wasn’t wearing my seatbelt, I would have been on the floorboard). 4 - the remote start doesn’t work, from my fob or the app on my phone. The dealer was able to make it work once and said it was fixed. Hasn’t worked since. I only have 7,900 miles on my car and I just want it permanently fixed.
Mfg Campaign: 11518484
Recall Date: Apr 23, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I purchased my car in July 2022 and started having issues with it within 3 months. I’ve have my car at the dealer 4 times for them to look at… 1 - the brakes (grinding, scraping noise, squeaking that can be fetl in the pedal). I was told each time that the rotors and brake pads aren’t compatible. VW knows about the problem but doesn’t have a fix for it. They say they clean the pads and that the car is safe to drive (really?). 2 - the infotainment system. On several occasions I cannot switch from one media system (Sirius XM, FM, AM, blue tooth, etc…), when I turn my car on, the screen shows “initializing” but nothing happens. It just sits there. Today was a first; the whole system shut off and the screen was blank. No radio, no phone, nothing. I’ve made several videos to show the dealer what the system is doing and they tell me it just needs an update, yet I still have the problem. 3 - the front assist light comes on but doesn’t engage or when I am stopping it will engage so hard that it nearly stops my car on a dime (if I wasn’t wearing my seatbelt, I would have been on the floorboard). 4 - the remote start doesn’t work, from my fob or the app on my phone. The dealer was able to make it work once and said it was fixed. Hasn’t worked since. I only have 7,900 miles on my car and I just want it permanently fixed.
Corrective Action:
I purchased my car in July 2022 and started having issues with it within 3 months. I’ve have my car at the dealer 4 times for them to look at… 1 - the brakes (grinding, scraping noise, squeaking that can be fetl in the pedal). I was told each time that the rotors and brake pads aren’t compatible. VW knows about the problem but doesn’t have a fix for it. They say they clean the pads and that the car is safe to drive (really?). 2 - the infotainment system. On several occasions I cannot switch from one media system (Sirius XM, FM, AM, blue tooth, etc…), when I turn my car on, the screen shows “initializing” but nothing happens. It just sits there. Today was a first; the whole system shut off and the screen was blank. No radio, no phone, nothing. I’ve made several videos to show the dealer what the system is doing and they tell me it just needs an update, yet I still have the problem. 3 - the front assist light comes on but doesn’t engage or when I am stopping it will engage so hard that it nearly stops my car on a dime (if I wasn’t wearing my seatbelt, I would have been on the floorboard). 4 - the remote start doesn’t work, from my fob or the app on my phone. The dealer was able to make it work once and said it was fixed. Hasn’t worked since. I only have 7,900 miles on my car and I just want it permanently fixed.
Additional Notes:
I purchased my car in July 2022 and started having issues with it within 3 months. I’ve have my car at the dealer 4 times for them to look at… 1 - the brakes (grinding, scraping noise, squeaking that can be fetl in the pedal). I was told each time that the rotors and brake pads aren’t compatible. VW knows about the problem but doesn’t have a fix for it. They say they clean the pads and that the car is safe to drive (really?). 2 - the infotainment system. On several occasions I cannot switch from one media system (Sirius XM, FM, AM, blue tooth, etc…), when I turn my car on, the screen shows “initializing” but nothing happens. It just sits there. Today was a first; the whole system shut off and the screen was blank. No radio, no phone, nothing. I’ve made several videos to show the dealer what the system is doing and they tell me it just needs an update, yet I still have the problem. 3 - the front assist light comes on but doesn’t engage or when I am stopping it will engage so hard that it nearly stops my car on a dime (if I wasn’t wearing my seatbelt, I would have been on the floorboard). 4 - the remote start doesn’t work, from my fob or the app on my phone. The dealer was able to make it work once and said it was fixed. Hasn’t worked since. I only have 7,900 miles on my car and I just want it permanently fixed.
Mfg Campaign: 11518484
Recall Date: Apr 23, 2023
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On January of 2022 we are pulling into the parking lot of a grocery store the car stalls out at about 5 mph. Volkswagen Autobahn says the door harness needs replaced assured us it was good to go. Almost 30 days later it stalls again at about 5mph pulling into our driveway. Volkswagen Autobahn informed us the door harness they put in 30 days ago was defective. My wife and I started to raise concerns. We asked what if this does it at a high rate of speed. We were told by Volkswagen Autobahn this issue usually happens at 5mph or less. Less than 15 days later we are on I 20 in Southwest Fort Worth the vehicle loses power at 75mph in the fast lane. I was able to coast over to exit and on ramp before it came to a complete stop. My wife and I sat in the vehicle with our seat belt on for two and a half hours until the tow truck came. Only one side of the emergency lights (driver side) were working. It made it seem like we were merging onto the highway. AAA roadside arrived they had to obtain permission to bring one of their other trucks onto the high as that area they deemed one of the most dangerous locations in Fort Worth. A flatbed truck would not work due to the e brake would not disengage to pull it on to the bed. The car was returned to us on 3/24/23 and were advised that a door harness and module in the door were replaced. I drove the car home from the dealer and it has been parked in the garage since then. Based on our past experience with this vehicle my wife and I not confident that the repairs completed resolved that issue and we no longer feel safe driving this car.
Corrective Action:
On January of 2022 we are pulling into the parking lot of a grocery store the car stalls out at about 5 mph. Volkswagen Autobahn says the door harness needs replaced assured us it was good to go. Almost 30 days later it stalls again at about 5mph pulling into our driveway. Volkswagen Autobahn informed us the door harness they put in 30 days ago was defective. My wife and I started to raise concerns. We asked what if this does it at a high rate of speed. We were told by Volkswagen Autobahn this issue usually happens at 5mph or less. Less than 15 days later we are on I 20 in Southwest Fort Worth the vehicle loses power at 75mph in the fast lane. I was able to coast over to exit and on ramp before it came to a complete stop. My wife and I sat in the vehicle with our seat belt on for two and a half hours until the tow truck came. Only one side of the emergency lights (driver side) were working. It made it seem like we were merging onto the highway. AAA roadside arrived they had to obtain permission to bring one of their other trucks onto the high as that area they deemed one of the most dangerous locations in Fort Worth. A flatbed truck would not work due to the e brake would not disengage to pull it on to the bed. The car was returned to us on 3/24/23 and were advised that a door harness and module in the door were replaced. I drove the car home from the dealer and it has been parked in the garage since then. Based on our past experience with this vehicle my wife and I not confident that the repairs completed resolved that issue and we no longer feel safe driving this car.
Additional Notes:
On January of 2022 we are pulling into the parking lot of a grocery store the car stalls out at about 5 mph. Volkswagen Autobahn says the door harness needs replaced assured us it was good to go. Almost 30 days later it stalls again at about 5mph pulling into our driveway. Volkswagen Autobahn informed us the door harness they put in 30 days ago was defective. My wife and I started to raise concerns. We asked what if this does it at a high rate of speed. We were told by Volkswagen Autobahn this issue usually happens at 5mph or less. Less than 15 days later we are on I 20 in Southwest Fort Worth the vehicle loses power at 75mph in the fast lane. I was able to coast over to exit and on ramp before it came to a complete stop. My wife and I sat in the vehicle with our seat belt on for two and a half hours until the tow truck came. Only one side of the emergency lights (driver side) were working. It made it seem like we were merging onto the highway. AAA roadside arrived they had to obtain permission to bring one of their other trucks onto the high as that area they deemed one of the most dangerous locations in Fort Worth. A flatbed truck would not work due to the e brake would not disengage to pull it on to the bed. The car was returned to us on 3/24/23 and were advised that a door harness and module in the door were replaced. I drove the car home from the dealer and it has been parked in the garage since then. Based on our past experience with this vehicle my wife and I not confident that the repairs completed resolved that issue and we no longer feel safe driving this car.
Mfg Campaign: 11514564
Recall Date: Mar 30, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes on this new car constantly grind and are extremely noisy. There have been a few occasions where they barely stopped the car before we hit another car. We have brought the car in for service several times and the dealer is unable to repair the vehicle. The service reps tell us this is a known problem with this car. Then they tell us they did not find any issues. they have claimed to have replaced the brakes but the issues still persist. Lots of owners of this vehicle have the same concerns or worse. This Atlas Cross Sport should not be allowed on California streets and highways. This really needs to be looked into
Corrective Action:
The brakes on this new car constantly grind and are extremely noisy. There have been a few occasions where they barely stopped the car before we hit another car. We have brought the car in for service several times and the dealer is unable to repair the vehicle. The service reps tell us this is a known problem with this car. Then they tell us they did not find any issues. they have claimed to have replaced the brakes but the issues still persist. Lots of owners of this vehicle have the same concerns or worse. This Atlas Cross Sport should not be allowed on California streets and highways. This really needs to be looked into
Additional Notes:
The brakes on this new car constantly grind and are extremely noisy. There have been a few occasions where they barely stopped the car before we hit another car. We have brought the car in for service several times and the dealer is unable to repair the vehicle. The service reps tell us this is a known problem with this car. Then they tell us they did not find any issues. they have claimed to have replaced the brakes but the issues still persist. Lots of owners of this vehicle have the same concerns or worse. This Atlas Cross Sport should not be allowed on California streets and highways. This really needs to be looked into
Mfg Campaign: 11510003
Recall Date: Mar 3, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 6 month old Volkswagen Atlas Cross Sport (purchased in July/2022), only 5,000 miles on it. When driving, the front driver's side door warning light kept coming on, even though the door was fully closed. The car continued to beep and a warning message was displayed asking me to put the car in park. When I slowed down or stopped at a stop sign or traffic light, the emergency brake would automatically engage and I'd have to press a button to turn it off so I could drive. This is very dangerous to have the car be thrown into park when you're slowing down or stopping at a traffic light. This happened numerous times in the course of a couple weeks. Shortly after, my car display (with backup camera) went black and would not come back on. I brought my car into the dealer and they said they were unable to replicate what happened and couldn't get the warning messages to appear, so there was nothing they could fix. They reset my display/radio/backup camera and said it just lost power and needed to be rebooted (which isn't really normal for a new car and funny it happened at the same time the other problems were happening.) It appears there was a recall on previous years' models for a faulty wiring harness that was causing the same problems. Well, I'm thinking they need to continue this recall to newer models because it doesn't appear they have fixed the problem. It's very dangerous and I'm worried the automatic brake is going to engage, causing me to get rear-ended. If this ever happens, you better believe I'm holding Volkswagen accountable, since this is a known issue and they've already issued a recall on previous years' models. PLEASE FIX THIS DANGEROUS PROBLEM!
Corrective Action:
I have a 6 month old Volkswagen Atlas Cross Sport (purchased in July/2022), only 5,000 miles on it. When driving, the front driver's side door warning light kept coming on, even though the door was fully closed. The car continued to beep and a warning message was displayed asking me to put the car in park. When I slowed down or stopped at a stop sign or traffic light, the emergency brake would automatically engage and I'd have to press a button to turn it off so I could drive. This is very dangerous to have the car be thrown into park when you're slowing down or stopping at a traffic light. This happened numerous times in the course of a couple weeks. Shortly after, my car display (with backup camera) went black and would not come back on. I brought my car into the dealer and they said they were unable to replicate what happened and couldn't get the warning messages to appear, so there was nothing they could fix. They reset my display/radio/backup camera and said it just lost power and needed to be rebooted (which isn't really normal for a new car and funny it happened at the same time the other problems were happening.) It appears there was a recall on previous years' models for a faulty wiring harness that was causing the same problems. Well, I'm thinking they need to continue this recall to newer models because it doesn't appear they have fixed the problem. It's very dangerous and I'm worried the automatic brake is going to engage, causing me to get rear-ended. If this ever happens, you better believe I'm holding Volkswagen accountable, since this is a known issue and they've already issued a recall on previous years' models. PLEASE FIX THIS DANGEROUS PROBLEM!
Additional Notes:
I have a 6 month old Volkswagen Atlas Cross Sport (purchased in July/2022), only 5,000 miles on it. When driving, the front driver's side door warning light kept coming on, even though the door was fully closed. The car continued to beep and a warning message was displayed asking me to put the car in park. When I slowed down or stopped at a stop sign or traffic light, the emergency brake would automatically engage and I'd have to press a button to turn it off so I could drive. This is very dangerous to have the car be thrown into park when you're slowing down or stopping at a traffic light. This happened numerous times in the course of a couple weeks. Shortly after, my car display (with backup camera) went black and would not come back on. I brought my car into the dealer and they said they were unable to replicate what happened and couldn't get the warning messages to appear, so there was nothing they could fix. They reset my display/radio/backup camera and said it just lost power and needed to be rebooted (which isn't really normal for a new car and funny it happened at the same time the other problems were happening.) It appears there was a recall on previous years' models for a faulty wiring harness that was causing the same problems. Well, I'm thinking they need to continue this recall to newer models because it doesn't appear they have fixed the problem. It's very dangerous and I'm worried the automatic brake is going to engage, causing me to get rear-ended. If this ever happens, you better believe I'm holding Volkswagen accountable, since this is a known issue and they've already issued a recall on previous years' models. PLEASE FIX THIS DANGEROUS PROBLEM!
Mfg Campaign: 11507403
Recall Date: Feb 15, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have a 6 month old Volkswagen Atlas Cross Sport (purchased in July/2022), only 5,000 miles on it. When driving, the front driver's side door warning light kept coming on, even though the door was fully closed. The car continued to beep and a warning message was displayed asking me to put the car in park. When I slowed down or stopped at a stop sign or traffic light, the emergency brake would automatically engage and I'd have to press a button to turn it off so I could drive. This is very dangerous to have the car be thrown into park when you're slowing down or stopping at a traffic light. This happened numerous times in the course of a couple weeks. Shortly after, my car display (with backup camera) went black and would not come back on. I brought my car into the dealer and they said they were unable to replicate what happened and couldn't get the warning messages to appear, so there was nothing they could fix. They reset my display/radio/backup camera and said it just lost power and needed to be rebooted (which isn't really normal for a new car and funny it happened at the same time the other problems were happening.) It appears there was a recall on previous years' models for a faulty wiring harness that was causing the same problems. Well, I'm thinking they need to continue this recall to newer models because it doesn't appear they have fixed the problem. It's very dangerous and I'm worried the automatic brake is going to engage, causing me to get rear-ended. If this ever happens, you better believe I'm holding Volkswagen accountable, since this is a known issue and they've already issued a recall on previous years' models. PLEASE FIX THIS DANGEROUS PROBLEM!
Corrective Action:
I have a 6 month old Volkswagen Atlas Cross Sport (purchased in July/2022), only 5,000 miles on it. When driving, the front driver's side door warning light kept coming on, even though the door was fully closed. The car continued to beep and a warning message was displayed asking me to put the car in park. When I slowed down or stopped at a stop sign or traffic light, the emergency brake would automatically engage and I'd have to press a button to turn it off so I could drive. This is very dangerous to have the car be thrown into park when you're slowing down or stopping at a traffic light. This happened numerous times in the course of a couple weeks. Shortly after, my car display (with backup camera) went black and would not come back on. I brought my car into the dealer and they said they were unable to replicate what happened and couldn't get the warning messages to appear, so there was nothing they could fix. They reset my display/radio/backup camera and said it just lost power and needed to be rebooted (which isn't really normal for a new car and funny it happened at the same time the other problems were happening.) It appears there was a recall on previous years' models for a faulty wiring harness that was causing the same problems. Well, I'm thinking they need to continue this recall to newer models because it doesn't appear they have fixed the problem. It's very dangerous and I'm worried the automatic brake is going to engage, causing me to get rear-ended. If this ever happens, you better believe I'm holding Volkswagen accountable, since this is a known issue and they've already issued a recall on previous years' models. PLEASE FIX THIS DANGEROUS PROBLEM!
Additional Notes:
I have a 6 month old Volkswagen Atlas Cross Sport (purchased in July/2022), only 5,000 miles on it. When driving, the front driver's side door warning light kept coming on, even though the door was fully closed. The car continued to beep and a warning message was displayed asking me to put the car in park. When I slowed down or stopped at a stop sign or traffic light, the emergency brake would automatically engage and I'd have to press a button to turn it off so I could drive. This is very dangerous to have the car be thrown into park when you're slowing down or stopping at a traffic light. This happened numerous times in the course of a couple weeks. Shortly after, my car display (with backup camera) went black and would not come back on. I brought my car into the dealer and they said they were unable to replicate what happened and couldn't get the warning messages to appear, so there was nothing they could fix. They reset my display/radio/backup camera and said it just lost power and needed to be rebooted (which isn't really normal for a new car and funny it happened at the same time the other problems were happening.) It appears there was a recall on previous years' models for a faulty wiring harness that was causing the same problems. Well, I'm thinking they need to continue this recall to newer models because it doesn't appear they have fixed the problem. It's very dangerous and I'm worried the automatic brake is going to engage, causing me to get rear-ended. If this ever happens, you better believe I'm holding Volkswagen accountable, since this is a known issue and they've already issued a recall on previous years' models. PLEASE FIX THIS DANGEROUS PROBLEM!
Mfg Campaign: 11507403
Recall Date: Feb 15, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have a 6 month old Volkswagen Atlas Cross Sport (purchased in July/2022), only 5,000 miles on it. When driving, the front driver's side door warning light kept coming on, even though the door was fully closed. The car continued to beep and a warning message was displayed asking me to put the car in park. When I slowed down or stopped at a stop sign or traffic light, the emergency brake would automatically engage and I'd have to press a button to turn it off so I could drive. This is very dangerous to have the car be thrown into park when you're slowing down or stopping at a traffic light. This happened numerous times in the course of a couple weeks. Shortly after, my car display (with backup camera) went black and would not come back on. I brought my car into the dealer and they said they were unable to replicate what happened and couldn't get the warning messages to appear, so there was nothing they could fix. They reset my display/radio/backup camera and said it just lost power and needed to be rebooted (which isn't really normal for a new car and funny it happened at the same time the other problems were happening.) It appears there was a recall on previous years' models for a faulty wiring harness that was causing the same problems. Well, I'm thinking they need to continue this recall to newer models because it doesn't appear they have fixed the problem. It's very dangerous and I'm worried the automatic brake is going to engage, causing me to get rear-ended. If this ever happens, you better believe I'm holding Volkswagen accountable, since this is a known issue and they've already issued a recall on previous years' models. PLEASE FIX THIS DANGEROUS PROBLEM!
Corrective Action:
I have a 6 month old Volkswagen Atlas Cross Sport (purchased in July/2022), only 5,000 miles on it. When driving, the front driver's side door warning light kept coming on, even though the door was fully closed. The car continued to beep and a warning message was displayed asking me to put the car in park. When I slowed down or stopped at a stop sign or traffic light, the emergency brake would automatically engage and I'd have to press a button to turn it off so I could drive. This is very dangerous to have the car be thrown into park when you're slowing down or stopping at a traffic light. This happened numerous times in the course of a couple weeks. Shortly after, my car display (with backup camera) went black and would not come back on. I brought my car into the dealer and they said they were unable to replicate what happened and couldn't get the warning messages to appear, so there was nothing they could fix. They reset my display/radio/backup camera and said it just lost power and needed to be rebooted (which isn't really normal for a new car and funny it happened at the same time the other problems were happening.) It appears there was a recall on previous years' models for a faulty wiring harness that was causing the same problems. Well, I'm thinking they need to continue this recall to newer models because it doesn't appear they have fixed the problem. It's very dangerous and I'm worried the automatic brake is going to engage, causing me to get rear-ended. If this ever happens, you better believe I'm holding Volkswagen accountable, since this is a known issue and they've already issued a recall on previous years' models. PLEASE FIX THIS DANGEROUS PROBLEM!
Additional Notes:
I have a 6 month old Volkswagen Atlas Cross Sport (purchased in July/2022), only 5,000 miles on it. When driving, the front driver's side door warning light kept coming on, even though the door was fully closed. The car continued to beep and a warning message was displayed asking me to put the car in park. When I slowed down or stopped at a stop sign or traffic light, the emergency brake would automatically engage and I'd have to press a button to turn it off so I could drive. This is very dangerous to have the car be thrown into park when you're slowing down or stopping at a traffic light. This happened numerous times in the course of a couple weeks. Shortly after, my car display (with backup camera) went black and would not come back on. I brought my car into the dealer and they said they were unable to replicate what happened and couldn't get the warning messages to appear, so there was nothing they could fix. They reset my display/radio/backup camera and said it just lost power and needed to be rebooted (which isn't really normal for a new car and funny it happened at the same time the other problems were happening.) It appears there was a recall on previous years' models for a faulty wiring harness that was causing the same problems. Well, I'm thinking they need to continue this recall to newer models because it doesn't appear they have fixed the problem. It's very dangerous and I'm worried the automatic brake is going to engage, causing me to get rear-ended. If this ever happens, you better believe I'm holding Volkswagen accountable, since this is a known issue and they've already issued a recall on previous years' models. PLEASE FIX THIS DANGEROUS PROBLEM!
Mfg Campaign: 11507403
Recall Date: Feb 15, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have taken my car to the dealer and had them look at the brakes. Every time I press on the brakes it makes a grinding sound almost as if the car is to heavy for the brakes and skids a little. At Findlay Volkswagen they tell me they are aware of the problem, but Volkswagen has not approved any type of fix. I have also talked to other people with the same car everyone I have spoken with that has this model car has the same issues with the brakes. To mne this is a safety issue if the car is to heavy for the brakes.
Corrective Action:
I have taken my car to the dealer and had them look at the brakes. Every time I press on the brakes it makes a grinding sound almost as if the car is to heavy for the brakes and skids a little. At Findlay Volkswagen they tell me they are aware of the problem, but Volkswagen has not approved any type of fix. I have also talked to other people with the same car everyone I have spoken with that has this model car has the same issues with the brakes. To mne this is a safety issue if the car is to heavy for the brakes.
Additional Notes:
I have taken my car to the dealer and had them look at the brakes. Every time I press on the brakes it makes a grinding sound almost as if the car is to heavy for the brakes and skids a little. At Findlay Volkswagen they tell me they are aware of the problem, but Volkswagen has not approved any type of fix. I have also talked to other people with the same car everyone I have spoken with that has this model car has the same issues with the brakes. To mne this is a safety issue if the car is to heavy for the brakes.
Mfg Campaign: 11506664
Recall Date: Feb 10, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes make a grinding and squeaking sound after every start up and continues either for many miles or doesn't go away at all. It is a safety issue because the brakes sound horrible and this is not a normal occurrence for a new car, i will not know if there is a more serious issue with my brakes if its "normal" for them to make this sound. The dealership has inspected the vehicle and says everything is fine and that this is normal... They have had numerous of the same vehicle in the shop for the same issue. This is not normal for a brand new vehicle. No warning lamps are on.
Corrective Action:
The brakes make a grinding and squeaking sound after every start up and continues either for many miles or doesn't go away at all. It is a safety issue because the brakes sound horrible and this is not a normal occurrence for a new car, i will not know if there is a more serious issue with my brakes if its "normal" for them to make this sound. The dealership has inspected the vehicle and says everything is fine and that this is normal... They have had numerous of the same vehicle in the shop for the same issue. This is not normal for a brand new vehicle. No warning lamps are on.
Additional Notes:
The brakes make a grinding and squeaking sound after every start up and continues either for many miles or doesn't go away at all. It is a safety issue because the brakes sound horrible and this is not a normal occurrence for a new car, i will not know if there is a more serious issue with my brakes if its "normal" for them to make this sound. The dealership has inspected the vehicle and says everything is fine and that this is normal... They have had numerous of the same vehicle in the shop for the same issue. This is not normal for a brand new vehicle. No warning lamps are on.
Mfg Campaign: 11505132
Recall Date: Feb 2, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Upon breaking its a grinding at time with squeaking. I’ve taken concern 2-3 times now to dealership and they say there’s nothing wrong with breaks. They have given me no resolution in fixing. It happens on a daily. Depending how breaking happens. I’ve never owned a vehicle that had this issue and for a dealership not to fix.
Corrective Action:
Upon breaking its a grinding at time with squeaking. I’ve taken concern 2-3 times now to dealership and they say there’s nothing wrong with breaks. They have given me no resolution in fixing. It happens on a daily. Depending how breaking happens. I’ve never owned a vehicle that had this issue and for a dealership not to fix.
Additional Notes:
Upon breaking its a grinding at time with squeaking. I’ve taken concern 2-3 times now to dealership and they say there’s nothing wrong with breaks. They have given me no resolution in fixing. It happens on a daily. Depending how breaking happens. I’ve never owned a vehicle that had this issue and for a dealership not to fix.
Mfg Campaign: 11499298
Recall Date: Dec 28, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I leased the vehicle on 2/2022, months later I started having braking problems. The dealer stated the brakes squeals only in the morning, but the brakes squeals throughout the day while I am driving. A water leaked was fixed, however, the carpet remains in the car and on back order, also the smell effects my pregnant wife. If we were told brakes would be squealing we wouldn't have purchased the vehicle.
Corrective Action:
I leased the vehicle on 2/2022, months later I started having braking problems. The dealer stated the brakes squeals only in the morning, but the brakes squeals throughout the day while I am driving. A water leaked was fixed, however, the carpet remains in the car and on back order, also the smell effects my pregnant wife. If we were told brakes would be squealing we wouldn't have purchased the vehicle.
Additional Notes:
I leased the vehicle on 2/2022, months later I started having braking problems. The dealer stated the brakes squeals only in the morning, but the brakes squeals throughout the day while I am driving. A water leaked was fixed, however, the carpet remains in the car and on back order, also the smell effects my pregnant wife. If we were told brakes would be squealing we wouldn't have purchased the vehicle.
Mfg Campaign: 11497301
Recall Date: Dec 13, 2022
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I leased the vehicle on 2/2022, months later I started having braking problems. The dealer stated the brakes squeals only in the morning, but the brakes squeals throughout the day while I am driving. A water leaked was fixed, however, the carpet remains in the car and on back order, also the smell effects my pregnant wife. If we were told brakes would be squealing we wouldn't have purchased the vehicle.
Corrective Action:
I leased the vehicle on 2/2022, months later I started having braking problems. The dealer stated the brakes squeals only in the morning, but the brakes squeals throughout the day while I am driving. A water leaked was fixed, however, the carpet remains in the car and on back order, also the smell effects my pregnant wife. If we were told brakes would be squealing we wouldn't have purchased the vehicle.
Additional Notes:
I leased the vehicle on 2/2022, months later I started having braking problems. The dealer stated the brakes squeals only in the morning, but the brakes squeals throughout the day while I am driving. A water leaked was fixed, however, the carpet remains in the car and on back order, also the smell effects my pregnant wife. If we were told brakes would be squealing we wouldn't have purchased the vehicle.
Mfg Campaign: 11497301
Recall Date: Dec 13, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I leased the vehicle on 2/2022, months later I started having braking problems. The dealer stated the brakes squeals only in the morning, but the brakes squeals throughout the day while I am driving. A water leaked was fixed, however, the carpet remains in the car and on back order, also the smell effects my pregnant wife. If we were told brakes would be squealing we wouldn't have purchased the vehicle.
Corrective Action:
I leased the vehicle on 2/2022, months later I started having braking problems. The dealer stated the brakes squeals only in the morning, but the brakes squeals throughout the day while I am driving. A water leaked was fixed, however, the carpet remains in the car and on back order, also the smell effects my pregnant wife. If we were told brakes would be squealing we wouldn't have purchased the vehicle.
Additional Notes:
I leased the vehicle on 2/2022, months later I started having braking problems. The dealer stated the brakes squeals only in the morning, but the brakes squeals throughout the day while I am driving. A water leaked was fixed, however, the carpet remains in the car and on back order, also the smell effects my pregnant wife. If we were told brakes would be squealing we wouldn't have purchased the vehicle.
Mfg Campaign: 11497301
Recall Date: Dec 13, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Connecting rod bearing caused the engine fail. The Vehicle is currently in the Dealer's service shop. I was driving in a very busy highway with my wife when suddenly a lot of smog start coming out of under the hood and the vehicle suddenly stopped in the middle of the highway. Had to stop traffic to be able to pull over. Another vehicle stopped to help us and handed a fire extinguisher because she though it caught on fire. The problem has been confirmed by the dealer. The vehicle has been inspected by the manufacturer. No warning lamps or messages, but the vehicle began to jerk a few seconds before it totally failed.
Corrective Action:
Connecting rod bearing caused the engine fail. The Vehicle is currently in the Dealer's service shop. I was driving in a very busy highway with my wife when suddenly a lot of smog start coming out of under the hood and the vehicle suddenly stopped in the middle of the highway. Had to stop traffic to be able to pull over. Another vehicle stopped to help us and handed a fire extinguisher because she though it caught on fire. The problem has been confirmed by the dealer. The vehicle has been inspected by the manufacturer. No warning lamps or messages, but the vehicle began to jerk a few seconds before it totally failed.
Additional Notes:
Connecting rod bearing caused the engine fail. The Vehicle is currently in the Dealer's service shop. I was driving in a very busy highway with my wife when suddenly a lot of smog start coming out of under the hood and the vehicle suddenly stopped in the middle of the highway. Had to stop traffic to be able to pull over. Another vehicle stopped to help us and handed a fire extinguisher because she though it caught on fire. The problem has been confirmed by the dealer. The vehicle has been inspected by the manufacturer. No warning lamps or messages, but the vehicle began to jerk a few seconds before it totally failed.
Mfg Campaign: 11494515
Recall Date: Nov 22, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine randomly stops while vehicle is in motion. Even with the auto stop/start disengaged, engine will turn off while in motion and have to restart engine manually by shifting to park and turning the ignition on.
Corrective Action:
Engine randomly stops while vehicle is in motion. Even with the auto stop/start disengaged, engine will turn off while in motion and have to restart engine manually by shifting to park and turning the ignition on.
Additional Notes:
Engine randomly stops while vehicle is in motion. Even with the auto stop/start disengaged, engine will turn off while in motion and have to restart engine manually by shifting to park and turning the ignition on.
Mfg Campaign: 11493113
Recall Date: Nov 10, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the Pre-collision system will alert when there is nothing in front of vehicle. I’ve had to bring the car into the service department on 3 separate occasions due to this system problem. The pre-collision system has triggered the brakes on 2 occasions for no reason at all. The wireless charging pad does not function properly. The service department claims the vehicle is working as it’s suppose to even with documented proof of the pre-collision system triggering with nothing in front of the car. I was able to duplicate the wireless charging pad at the service center and the technician still claimed the vehicle is working as normal.
Corrective Action:
While driving the Pre-collision system will alert when there is nothing in front of vehicle. I’ve had to bring the car into the service department on 3 separate occasions due to this system problem. The pre-collision system has triggered the brakes on 2 occasions for no reason at all. The wireless charging pad does not function properly. The service department claims the vehicle is working as it’s suppose to even with documented proof of the pre-collision system triggering with nothing in front of the car. I was able to duplicate the wireless charging pad at the service center and the technician still claimed the vehicle is working as normal.
Additional Notes:
While driving the Pre-collision system will alert when there is nothing in front of vehicle. I’ve had to bring the car into the service department on 3 separate occasions due to this system problem. The pre-collision system has triggered the brakes on 2 occasions for no reason at all. The wireless charging pad does not function properly. The service department claims the vehicle is working as it’s suppose to even with documented proof of the pre-collision system triggering with nothing in front of the car. I was able to duplicate the wireless charging pad at the service center and the technician still claimed the vehicle is working as normal.
Mfg Campaign: 11492499
Recall Date: Nov 6, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving the Pre-collision system will alert when there is nothing in front of vehicle. I’ve had to bring the car into the service department on 3 separate occasions due to this system problem. The pre-collision system has triggered the brakes on 2 occasions for no reason at all. The wireless charging pad does not function properly. The service department claims the vehicle is working as it’s suppose to even with documented proof of the pre-collision system triggering with nothing in front of the car. I was able to duplicate the wireless charging pad at the service center and the technician still claimed the vehicle is working as normal.
Corrective Action:
While driving the Pre-collision system will alert when there is nothing in front of vehicle. I’ve had to bring the car into the service department on 3 separate occasions due to this system problem. The pre-collision system has triggered the brakes on 2 occasions for no reason at all. The wireless charging pad does not function properly. The service department claims the vehicle is working as it’s suppose to even with documented proof of the pre-collision system triggering with nothing in front of the car. I was able to duplicate the wireless charging pad at the service center and the technician still claimed the vehicle is working as normal.
Additional Notes:
While driving the Pre-collision system will alert when there is nothing in front of vehicle. I’ve had to bring the car into the service department on 3 separate occasions due to this system problem. The pre-collision system has triggered the brakes on 2 occasions for no reason at all. The wireless charging pad does not function properly. The service department claims the vehicle is working as it’s suppose to even with documented proof of the pre-collision system triggering with nothing in front of the car. I was able to duplicate the wireless charging pad at the service center and the technician still claimed the vehicle is working as normal.
Mfg Campaign: 11492499
Recall Date: Nov 6, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury