Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FB
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 09D9
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01F1
Recall Date: May 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44R1
Recall Date: Mar 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01E9
Recall Date: Sep 16, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The vehicles may be equipped with an incorrectly manufactured air bag sensor, which can delay or disable air bag deployment when necessary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69AL
Recall Date: Jan 31, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94L9
Recall Date: May 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42J2/42J3
Recall Date: Dec 19, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 90L3 / 90L4
Recall Date: Nov 26, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas vehicles. During production, the air conditioning system drain tube may have been twisted, causing water to drain into the air bag control module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 87F9
Recall Date: Aug 20, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and 2017-2018 Volkswagen Passat vehicles. The brake caliper bracket mounting bolts on these vehicles may not have been tightened sufficiently.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 46H6
Recall Date: Aug 15, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswaen) is recalling certain 2018 Volkswagen Atlas vehicles. The owner's manuals provided with the affected vehicles do not inform the customers about the child restraint size limitation/restrictions for the second row center seating position. As a result, the center and adjacent outboard seat belt buckles on the second row can become damaged it a child seat base is installed that is wider than 12.6 inches.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69X1
Recall Date: Jun 7, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69W8 69W9
Recall Date: Jun 6, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 47N8, 47N9, 47N6
Recall Date: Jun 1, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain Volkswagen Atlas vehicles. The fuel tank on these vehicles may leak fuel due to a manufacturing error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20AW
Recall Date: May 2, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The fuel tank may have been manufactured with insufficient wall thickness, potentially resulting in the tank leaking fuel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20AQ
Recall Date: Nov 29, 2017
Consumer Complaints
626 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
3 WEEKS AFTER WE BOUGHT A PRE-OWNED ATLAS FROM A VW DEALER, THE BATTERY DIED WITHOUT ANY WARNING. WE CHECKED-WE DID NOT LEAVE ANYTHING ON IN THE CAR. WE TRIED TO JUMP START IT FOR AN HOUR WITH NO LUCK, SO I GOOGLED IT. THE ATLAS HAS HAD MANY ISSUES WITH ITS BATTERY AND MANY PEOPLE HAVE BEEN STRANDED BECAUSE OF THIS. THE BATTERY THEY PUT IN THE VEHICLE IS NOT POWERFUL FOR THIS SUV, ESPECIALLY WITH THE AUTO-START/STOP FEATURE, WHICH PERMANENTLY DRAINS THE CELLS OF THE BATTERY SO IT CAN'T BE JUMPED. THE ONLY SOLUTION IS TO REPLACE THE ENTIRE BATTERY WITH A NEW, BETTER ONE. WE CALLED VW CORP BUT THEY WOULD NOT DO A THING! ISSUE IS, VW KNOWS ABOUT THIS ISSUE AND HAS 'ACKNOWLEDGED' IT BY EXTENDING THE INITIAL BATTERY WARRANTY TO 3 YEARS FROM WHEN IT WAS FIRST INSTALLED. SO YOU HAVE TO BE LUCKY ENOUGH TO HAVE THE BATTERY DIE WITHIN THE FIRST 3 YEARS OF OWNING THE CAR OR ELSE YOU ARE LEFT TO PAY FOR SOMETHING THAT IS DEFECTIVE AND THEY KNOW ABOUT.WE WERE 3 MONTHS OUTSIDE OF THEIR EXTENDED WARRANTY, BUT ONLY HAD THE CAR 3 WEEKS! THIS IS A SAFETY ISSUE: YOUR BATTERY COULD SUDDENLY DIE WHEN YOU'RE AT THE LIGHT OF A BUSY INTERSECTION, IN THE DARK, YOUR KIDS IN THE CAR, ETC. AND YOU CAN'T EVEN TURN YOUR HAZARD LIGHTS ON TO WARN OTHER CARS THAT YOUR CAR IS DEAD. OR YOU COULD GET STRANDED IN THE MOUNTAINS WITH NO CELL RECEPTION, OR OUT IN THE MIDDLE OF NOWHERE IN A STORM OR BLIZZARD. WHAT'S WORSE IS VW USES THE AUTO-START/STOP AS A SELLING FEATURE AND THEY DO NOT WARN YOU OR DISCLOSE THIS BATTERY ISSUE EVEN THOUGH THEY KNOW ABOUT IT! THEY SHOULD HONESTLY RECALL ALL ORIGINAL ATLAS BATTERIES AND PAY TO HAVE THEM REPLACED WITH BETTER ONES THAT CAN HOLD UP TO THE SUV AND THE AUTO-START/STOP FEATURE, WHICH YOU CAN'T TURN OFF PERMANENTLY, BY THE WAY. YOU'D HAVE TO TURN IT OFF MANUALLY EVERY SINGLE TIME YOU DRIVE IT. IT IS UNACCEPTABLE THAT THEY KNOW ABOUT THIS AND DO NOTHING.
Corrective Action:
3 WEEKS AFTER WE BOUGHT A PRE-OWNED ATLAS FROM A VW DEALER, THE BATTERY DIED WITHOUT ANY WARNING. WE CHECKED-WE DID NOT LEAVE ANYTHING ON IN THE CAR. WE TRIED TO JUMP START IT FOR AN HOUR WITH NO LUCK, SO I GOOGLED IT. THE ATLAS HAS HAD MANY ISSUES WITH ITS BATTERY AND MANY PEOPLE HAVE BEEN STRANDED BECAUSE OF THIS. THE BATTERY THEY PUT IN THE VEHICLE IS NOT POWERFUL FOR THIS SUV, ESPECIALLY WITH THE AUTO-START/STOP FEATURE, WHICH PERMANENTLY DRAINS THE CELLS OF THE BATTERY SO IT CAN'T BE JUMPED. THE ONLY SOLUTION IS TO REPLACE THE ENTIRE BATTERY WITH A NEW, BETTER ONE. WE CALLED VW CORP BUT THEY WOULD NOT DO A THING! ISSUE IS, VW KNOWS ABOUT THIS ISSUE AND HAS 'ACKNOWLEDGED' IT BY EXTENDING THE INITIAL BATTERY WARRANTY TO 3 YEARS FROM WHEN IT WAS FIRST INSTALLED. SO YOU HAVE TO BE LUCKY ENOUGH TO HAVE THE BATTERY DIE WITHIN THE FIRST 3 YEARS OF OWNING THE CAR OR ELSE YOU ARE LEFT TO PAY FOR SOMETHING THAT IS DEFECTIVE AND THEY KNOW ABOUT.WE WERE 3 MONTHS OUTSIDE OF THEIR EXTENDED WARRANTY, BUT ONLY HAD THE CAR 3 WEEKS! THIS IS A SAFETY ISSUE: YOUR BATTERY COULD SUDDENLY DIE WHEN YOU'RE AT THE LIGHT OF A BUSY INTERSECTION, IN THE DARK, YOUR KIDS IN THE CAR, ETC. AND YOU CAN'T EVEN TURN YOUR HAZARD LIGHTS ON TO WARN OTHER CARS THAT YOUR CAR IS DEAD. OR YOU COULD GET STRANDED IN THE MOUNTAINS WITH NO CELL RECEPTION, OR OUT IN THE MIDDLE OF NOWHERE IN A STORM OR BLIZZARD. WHAT'S WORSE IS VW USES THE AUTO-START/STOP AS A SELLING FEATURE AND THEY DO NOT WARN YOU OR DISCLOSE THIS BATTERY ISSUE EVEN THOUGH THEY KNOW ABOUT IT! THEY SHOULD HONESTLY RECALL ALL ORIGINAL ATLAS BATTERIES AND PAY TO HAVE THEM REPLACED WITH BETTER ONES THAT CAN HOLD UP TO THE SUV AND THE AUTO-START/STOP FEATURE, WHICH YOU CAN'T TURN OFF PERMANENTLY, BY THE WAY. YOU'D HAVE TO TURN IT OFF MANUALLY EVERY SINGLE TIME YOU DRIVE IT. IT IS UNACCEPTABLE THAT THEY KNOW ABOUT THIS AND DO NOTHING.
Additional Notes:
3 WEEKS AFTER WE BOUGHT A PRE-OWNED ATLAS FROM A VW DEALER, THE BATTERY DIED WITHOUT ANY WARNING. WE CHECKED-WE DID NOT LEAVE ANYTHING ON IN THE CAR. WE TRIED TO JUMP START IT FOR AN HOUR WITH NO LUCK, SO I GOOGLED IT. THE ATLAS HAS HAD MANY ISSUES WITH ITS BATTERY AND MANY PEOPLE HAVE BEEN STRANDED BECAUSE OF THIS. THE BATTERY THEY PUT IN THE VEHICLE IS NOT POWERFUL FOR THIS SUV, ESPECIALLY WITH THE AUTO-START/STOP FEATURE, WHICH PERMANENTLY DRAINS THE CELLS OF THE BATTERY SO IT CAN'T BE JUMPED. THE ONLY SOLUTION IS TO REPLACE THE ENTIRE BATTERY WITH A NEW, BETTER ONE. WE CALLED VW CORP BUT THEY WOULD NOT DO A THING! ISSUE IS, VW KNOWS ABOUT THIS ISSUE AND HAS 'ACKNOWLEDGED' IT BY EXTENDING THE INITIAL BATTERY WARRANTY TO 3 YEARS FROM WHEN IT WAS FIRST INSTALLED. SO YOU HAVE TO BE LUCKY ENOUGH TO HAVE THE BATTERY DIE WITHIN THE FIRST 3 YEARS OF OWNING THE CAR OR ELSE YOU ARE LEFT TO PAY FOR SOMETHING THAT IS DEFECTIVE AND THEY KNOW ABOUT.WE WERE 3 MONTHS OUTSIDE OF THEIR EXTENDED WARRANTY, BUT ONLY HAD THE CAR 3 WEEKS! THIS IS A SAFETY ISSUE: YOUR BATTERY COULD SUDDENLY DIE WHEN YOU'RE AT THE LIGHT OF A BUSY INTERSECTION, IN THE DARK, YOUR KIDS IN THE CAR, ETC. AND YOU CAN'T EVEN TURN YOUR HAZARD LIGHTS ON TO WARN OTHER CARS THAT YOUR CAR IS DEAD. OR YOU COULD GET STRANDED IN THE MOUNTAINS WITH NO CELL RECEPTION, OR OUT IN THE MIDDLE OF NOWHERE IN A STORM OR BLIZZARD. WHAT'S WORSE IS VW USES THE AUTO-START/STOP AS A SELLING FEATURE AND THEY DO NOT WARN YOU OR DISCLOSE THIS BATTERY ISSUE EVEN THOUGH THEY KNOW ABOUT IT! THEY SHOULD HONESTLY RECALL ALL ORIGINAL ATLAS BATTERIES AND PAY TO HAVE THEM REPLACED WITH BETTER ONES THAT CAN HOLD UP TO THE SUV AND THE AUTO-START/STOP FEATURE, WHICH YOU CAN'T TURN OFF PERMANENTLY, BY THE WAY. YOU'D HAVE TO TURN IT OFF MANUALLY EVERY SINGLE TIME YOU DRIVE IT. IT IS UNACCEPTABLE THAT THEY KNOW ABOUT THIS AND DO NOTHING.
Mfg Campaign: 11405216
Recall Date: Mar 28, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TWO WEEKS AGO, OUR 2018 ATLAS DISPLAYED FAULTY STEERING LOCK. VEHICLE WAS DISABLED AND TOWED TO DEALERSHIP. AFTER $1,300 IN REPAIRS WITH NEW STEERING MODULE, THE VEHICLE DISPLAYS THIS AGAIN, AND WON'T MOVE. VEHICLE IS AT DEALERSHIP AGAIN AND IS DANGEROUS BECAUSE IF THIS HAPPENS WHEN DRIVING, THE VEHICLE WON'T STEER AND IS GOING INOPERABLE.
Corrective Action:
TWO WEEKS AGO, OUR 2018 ATLAS DISPLAYED FAULTY STEERING LOCK. VEHICLE WAS DISABLED AND TOWED TO DEALERSHIP. AFTER $1,300 IN REPAIRS WITH NEW STEERING MODULE, THE VEHICLE DISPLAYS THIS AGAIN, AND WON'T MOVE. VEHICLE IS AT DEALERSHIP AGAIN AND IS DANGEROUS BECAUSE IF THIS HAPPENS WHEN DRIVING, THE VEHICLE WON'T STEER AND IS GOING INOPERABLE.
Additional Notes:
TWO WEEKS AGO, OUR 2018 ATLAS DISPLAYED FAULTY STEERING LOCK. VEHICLE WAS DISABLED AND TOWED TO DEALERSHIP. AFTER $1,300 IN REPAIRS WITH NEW STEERING MODULE, THE VEHICLE DISPLAYS THIS AGAIN, AND WON'T MOVE. VEHICLE IS AT DEALERSHIP AGAIN AND IS DANGEROUS BECAUSE IF THIS HAPPENS WHEN DRIVING, THE VEHICLE WON'T STEER AND IS GOING INOPERABLE.
Mfg Campaign: 11403098
Recall Date: Mar 15, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TWO WEEKS AGO, OUR 2018 ATLAS DISPLAYED FAULTY STEERING LOCK. VEHICLE WAS DISABLED AND TOWED TO DEALERSHIP. AFTER $1,300 IN REPAIRS WITH NEW STEERING MODULE, THE VEHICLE DISPLAYS THIS AGAIN, AND WON'T MOVE. VEHICLE IS AT DEALERSHIP AGAIN AND IS DANGEROUS BECAUSE IF THIS HAPPENS WHEN DRIVING, THE VEHICLE WON'T STEER AND IS GOING INOPERABLE.
Corrective Action:
TWO WEEKS AGO, OUR 2018 ATLAS DISPLAYED FAULTY STEERING LOCK. VEHICLE WAS DISABLED AND TOWED TO DEALERSHIP. AFTER $1,300 IN REPAIRS WITH NEW STEERING MODULE, THE VEHICLE DISPLAYS THIS AGAIN, AND WON'T MOVE. VEHICLE IS AT DEALERSHIP AGAIN AND IS DANGEROUS BECAUSE IF THIS HAPPENS WHEN DRIVING, THE VEHICLE WON'T STEER AND IS GOING INOPERABLE.
Additional Notes:
TWO WEEKS AGO, OUR 2018 ATLAS DISPLAYED FAULTY STEERING LOCK. VEHICLE WAS DISABLED AND TOWED TO DEALERSHIP. AFTER $1,300 IN REPAIRS WITH NEW STEERING MODULE, THE VEHICLE DISPLAYS THIS AGAIN, AND WON'T MOVE. VEHICLE IS AT DEALERSHIP AGAIN AND IS DANGEROUS BECAUSE IF THIS HAPPENS WHEN DRIVING, THE VEHICLE WON'T STEER AND IS GOING INOPERABLE.
Mfg Campaign: 11403098
Recall Date: Mar 15, 2021
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
TWO WEEKS AGO, OUR 2018 ATLAS DISPLAYED FAULTY STEERING LOCK. VEHICLE WAS DISABLED AND TOWED TO DEALERSHIP. AFTER $1,300 IN REPAIRS WITH NEW STEERING MODULE, THE VEHICLE DISPLAYS THIS AGAIN, AND WON'T MOVE. VEHICLE IS AT DEALERSHIP AGAIN AND IS DANGEROUS BECAUSE IF THIS HAPPENS WHEN DRIVING, THE VEHICLE WON'T STEER AND IS GOING INOPERABLE.
Corrective Action:
TWO WEEKS AGO, OUR 2018 ATLAS DISPLAYED FAULTY STEERING LOCK. VEHICLE WAS DISABLED AND TOWED TO DEALERSHIP. AFTER $1,300 IN REPAIRS WITH NEW STEERING MODULE, THE VEHICLE DISPLAYS THIS AGAIN, AND WON'T MOVE. VEHICLE IS AT DEALERSHIP AGAIN AND IS DANGEROUS BECAUSE IF THIS HAPPENS WHEN DRIVING, THE VEHICLE WON'T STEER AND IS GOING INOPERABLE.
Additional Notes:
TWO WEEKS AGO, OUR 2018 ATLAS DISPLAYED FAULTY STEERING LOCK. VEHICLE WAS DISABLED AND TOWED TO DEALERSHIP. AFTER $1,300 IN REPAIRS WITH NEW STEERING MODULE, THE VEHICLE DISPLAYS THIS AGAIN, AND WON'T MOVE. VEHICLE IS AT DEALERSHIP AGAIN AND IS DANGEROUS BECAUSE IF THIS HAPPENS WHEN DRIVING, THE VEHICLE WON'T STEER AND IS GOING INOPERABLE.
Mfg Campaign: 11403098
Recall Date: Mar 15, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OUR ELECTRICAL SYSTEMS SEEM TO HAVE WEIRD MISHAPS. SOMETIMES OUR LIGHTS STAY ON EVEN IF WE CLOSE ALL DOORS AND LOCK THE CAR OUR CHECK ENGINE LIGHT COMES ON AND OFF OFTEN. SOMETIMES THE QUICK STARTER/ELECTRIC START WON'T WORK. THIS ALL HAPPENS RANDOMLY AND THE ENGINE LIGHT WILL BE ON WHEN WE START THE CAR OR WHILE WE'RE DRIVING.
Corrective Action:
OUR ELECTRICAL SYSTEMS SEEM TO HAVE WEIRD MISHAPS. SOMETIMES OUR LIGHTS STAY ON EVEN IF WE CLOSE ALL DOORS AND LOCK THE CAR OUR CHECK ENGINE LIGHT COMES ON AND OFF OFTEN. SOMETIMES THE QUICK STARTER/ELECTRIC START WON'T WORK. THIS ALL HAPPENS RANDOMLY AND THE ENGINE LIGHT WILL BE ON WHEN WE START THE CAR OR WHILE WE'RE DRIVING.
Additional Notes:
OUR ELECTRICAL SYSTEMS SEEM TO HAVE WEIRD MISHAPS. SOMETIMES OUR LIGHTS STAY ON EVEN IF WE CLOSE ALL DOORS AND LOCK THE CAR OUR CHECK ENGINE LIGHT COMES ON AND OFF OFTEN. SOMETIMES THE QUICK STARTER/ELECTRIC START WON'T WORK. THIS ALL HAPPENS RANDOMLY AND THE ENGINE LIGHT WILL BE ON WHEN WE START THE CAR OR WHILE WE'RE DRIVING.
Mfg Campaign: 11402723
Recall Date: Mar 13, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
2018 ATLAS WITH UNDER 17K AND AIR BAG ERROR COMES ON. ALSO LEAKING COOLANT.
Corrective Action:
2018 ATLAS WITH UNDER 17K AND AIR BAG ERROR COMES ON. ALSO LEAKING COOLANT.
Additional Notes:
2018 ATLAS WITH UNDER 17K AND AIR BAG ERROR COMES ON. ALSO LEAKING COOLANT.
Mfg Campaign: 11399186
Recall Date: Mar 4, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2018 ATLAS WITH UNDER 17K AND AIR BAG ERROR COMES ON. ALSO LEAKING COOLANT.
Corrective Action:
2018 ATLAS WITH UNDER 17K AND AIR BAG ERROR COMES ON. ALSO LEAKING COOLANT.
Additional Notes:
2018 ATLAS WITH UNDER 17K AND AIR BAG ERROR COMES ON. ALSO LEAKING COOLANT.
Mfg Campaign: 11399186
Recall Date: Mar 4, 2021
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE SUNROOF IS LEAKING IN MY 2018 CPO VW ATLAS SEL. THIS IS THE 4TH WEEK SINCE DELIVERED. THE VEHICLE IS LEAKING WATER INTO THE CABIN, MY VISOR LIGHTS ARE NOT WORKING ON THE DRIVER SIDE, THERE IS WATER LEAKING THROUGH THE HEADLINE AND A MOLDY ODOR IS BEGINNING TO PERMEATE THE VEHICLE. IT WAS NOTICED AFTER 1 TRIP AFTER BEING PARKED ALL NIGHT IN STEADY RAIN FALL.
Corrective Action:
THE SUNROOF IS LEAKING IN MY 2018 CPO VW ATLAS SEL. THIS IS THE 4TH WEEK SINCE DELIVERED. THE VEHICLE IS LEAKING WATER INTO THE CABIN, MY VISOR LIGHTS ARE NOT WORKING ON THE DRIVER SIDE, THERE IS WATER LEAKING THROUGH THE HEADLINE AND A MOLDY ODOR IS BEGINNING TO PERMEATE THE VEHICLE. IT WAS NOTICED AFTER 1 TRIP AFTER BEING PARKED ALL NIGHT IN STEADY RAIN FALL.
Additional Notes:
THE SUNROOF IS LEAKING IN MY 2018 CPO VW ATLAS SEL. THIS IS THE 4TH WEEK SINCE DELIVERED. THE VEHICLE IS LEAKING WATER INTO THE CABIN, MY VISOR LIGHTS ARE NOT WORKING ON THE DRIVER SIDE, THERE IS WATER LEAKING THROUGH THE HEADLINE AND A MOLDY ODOR IS BEGINNING TO PERMEATE THE VEHICLE. IT WAS NOTICED AFTER 1 TRIP AFTER BEING PARKED ALL NIGHT IN STEADY RAIN FALL.
Mfg Campaign: 11398176
Recall Date: Feb 27, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE SUNROOF IS LEAKING IN MY 2018 CPO VW ATLAS SEL. THIS IS THE 4TH WEEK SINCE DELIVERED. THE VEHICLE IS LEAKING WATER INTO THE CABIN, MY VISOR LIGHTS ARE NOT WORKING ON THE DRIVER SIDE, THERE IS WATER LEAKING THROUGH THE HEADLINE AND A MOLDY ODOR IS BEGINNING TO PERMEATE THE VEHICLE. IT WAS NOTICED AFTER 1 TRIP AFTER BEING PARKED ALL NIGHT IN STEADY RAIN FALL.
Corrective Action:
THE SUNROOF IS LEAKING IN MY 2018 CPO VW ATLAS SEL. THIS IS THE 4TH WEEK SINCE DELIVERED. THE VEHICLE IS LEAKING WATER INTO THE CABIN, MY VISOR LIGHTS ARE NOT WORKING ON THE DRIVER SIDE, THERE IS WATER LEAKING THROUGH THE HEADLINE AND A MOLDY ODOR IS BEGINNING TO PERMEATE THE VEHICLE. IT WAS NOTICED AFTER 1 TRIP AFTER BEING PARKED ALL NIGHT IN STEADY RAIN FALL.
Additional Notes:
THE SUNROOF IS LEAKING IN MY 2018 CPO VW ATLAS SEL. THIS IS THE 4TH WEEK SINCE DELIVERED. THE VEHICLE IS LEAKING WATER INTO THE CABIN, MY VISOR LIGHTS ARE NOT WORKING ON THE DRIVER SIDE, THERE IS WATER LEAKING THROUGH THE HEADLINE AND A MOLDY ODOR IS BEGINNING TO PERMEATE THE VEHICLE. IT WAS NOTICED AFTER 1 TRIP AFTER BEING PARKED ALL NIGHT IN STEADY RAIN FALL.
Mfg Campaign: 11398176
Recall Date: Feb 27, 2021
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SUNROOF IS LEAKING IN MY 2018 CPO VW ATLAS SEL. THIS IS THE 4TH WEEK SINCE DELIVERED. THE VEHICLE IS LEAKING WATER INTO THE CABIN, MY VISOR LIGHTS ARE NOT WORKING ON THE DRIVER SIDE, THERE IS WATER LEAKING THROUGH THE HEADLINE AND A MOLDY ODOR IS BEGINNING TO PERMEATE THE VEHICLE. IT WAS NOTICED AFTER 1 TRIP AFTER BEING PARKED ALL NIGHT IN STEADY RAIN FALL.
Corrective Action:
THE SUNROOF IS LEAKING IN MY 2018 CPO VW ATLAS SEL. THIS IS THE 4TH WEEK SINCE DELIVERED. THE VEHICLE IS LEAKING WATER INTO THE CABIN, MY VISOR LIGHTS ARE NOT WORKING ON THE DRIVER SIDE, THERE IS WATER LEAKING THROUGH THE HEADLINE AND A MOLDY ODOR IS BEGINNING TO PERMEATE THE VEHICLE. IT WAS NOTICED AFTER 1 TRIP AFTER BEING PARKED ALL NIGHT IN STEADY RAIN FALL.
Additional Notes:
THE SUNROOF IS LEAKING IN MY 2018 CPO VW ATLAS SEL. THIS IS THE 4TH WEEK SINCE DELIVERED. THE VEHICLE IS LEAKING WATER INTO THE CABIN, MY VISOR LIGHTS ARE NOT WORKING ON THE DRIVER SIDE, THERE IS WATER LEAKING THROUGH THE HEADLINE AND A MOLDY ODOR IS BEGINNING TO PERMEATE THE VEHICLE. IT WAS NOTICED AFTER 1 TRIP AFTER BEING PARKED ALL NIGHT IN STEADY RAIN FALL.
Mfg Campaign: 11398176
Recall Date: Feb 27, 2021
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKE BOOSTER FAILURE LIGHT CAME. THE BRAKE BOOSTER LIGHT APPEARED, THEN THE BRAKE PEDAL BECAME SPONGY, PULSED AND THE VEHICLE SLOWED DOWN. ADDITIONALLY, THIS HAPPENED ON HIGHWAYS WITH LIGHT TRAFFIC WITH 4-5 CAR LENGTHS WITHIN THE SAME LANES MOVING 60 MPH. THE VEHICLE WAS IN THE SERVICE SHOP FOR NEARLY A MONTH. THE MANUFACTURER SENT TECHNICIANS/ENGINEERS TO TROUBLESHOOT AND HELP RESOLVE THE ISSUE. THE VEHICLE WAS NOT GOING ON A ROAD THAT HAD AN INCLINE OR DECLINE. THE WEATHER WAS DRY, SUNNY, WITH NO PRECIPITATION OF ANY KIND.
Corrective Action:
THE BRAKE BOOSTER FAILURE LIGHT CAME. THE BRAKE BOOSTER LIGHT APPEARED, THEN THE BRAKE PEDAL BECAME SPONGY, PULSED AND THE VEHICLE SLOWED DOWN. ADDITIONALLY, THIS HAPPENED ON HIGHWAYS WITH LIGHT TRAFFIC WITH 4-5 CAR LENGTHS WITHIN THE SAME LANES MOVING 60 MPH. THE VEHICLE WAS IN THE SERVICE SHOP FOR NEARLY A MONTH. THE MANUFACTURER SENT TECHNICIANS/ENGINEERS TO TROUBLESHOOT AND HELP RESOLVE THE ISSUE. THE VEHICLE WAS NOT GOING ON A ROAD THAT HAD AN INCLINE OR DECLINE. THE WEATHER WAS DRY, SUNNY, WITH NO PRECIPITATION OF ANY KIND.
Additional Notes:
THE BRAKE BOOSTER FAILURE LIGHT CAME. THE BRAKE BOOSTER LIGHT APPEARED, THEN THE BRAKE PEDAL BECAME SPONGY, PULSED AND THE VEHICLE SLOWED DOWN. ADDITIONALLY, THIS HAPPENED ON HIGHWAYS WITH LIGHT TRAFFIC WITH 4-5 CAR LENGTHS WITHIN THE SAME LANES MOVING 60 MPH. THE VEHICLE WAS IN THE SERVICE SHOP FOR NEARLY A MONTH. THE MANUFACTURER SENT TECHNICIANS/ENGINEERS TO TROUBLESHOOT AND HELP RESOLVE THE ISSUE. THE VEHICLE WAS NOT GOING ON A ROAD THAT HAD AN INCLINE OR DECLINE. THE WEATHER WAS DRY, SUNNY, WITH NO PRECIPITATION OF ANY KIND.
Mfg Campaign: 11395778
Recall Date: Feb 11, 2021
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKE BOOSTER LIGHT APPEARED, THEN THE BRAKE PEDAL BECAME SPONGY, PULSED AND THE VEHICLE SLOWED DOWN. ADDITIONALLY, THIS HAPPENED ON HIGHWAYS WITH LIGHT TRAFFIC WITH 4-5 CAR LENGTHS WITHIN THE SAME LANES MOVING 40 MPH. THE VEHICLE WAS IN THE SERVICE SHOP FOR NEARLY A MONTH. THE MANUFACTURER SENT TECHNICIANS/ENGINEERS TO TROUBLESHOOT AND HELP RESOLVE THE ISSUE. THE VEHICLE WAS NOT GOING ON A ROAD THAT HAD AN INCLINE OR DECLINE. THE WEATHER WAS DRY, CLOUDY, WITH NO PRECIPITATION OF ANY KIND.
Corrective Action:
THE BRAKE BOOSTER LIGHT APPEARED, THEN THE BRAKE PEDAL BECAME SPONGY, PULSED AND THE VEHICLE SLOWED DOWN. ADDITIONALLY, THIS HAPPENED ON HIGHWAYS WITH LIGHT TRAFFIC WITH 4-5 CAR LENGTHS WITHIN THE SAME LANES MOVING 40 MPH. THE VEHICLE WAS IN THE SERVICE SHOP FOR NEARLY A MONTH. THE MANUFACTURER SENT TECHNICIANS/ENGINEERS TO TROUBLESHOOT AND HELP RESOLVE THE ISSUE. THE VEHICLE WAS NOT GOING ON A ROAD THAT HAD AN INCLINE OR DECLINE. THE WEATHER WAS DRY, CLOUDY, WITH NO PRECIPITATION OF ANY KIND.
Additional Notes:
THE BRAKE BOOSTER LIGHT APPEARED, THEN THE BRAKE PEDAL BECAME SPONGY, PULSED AND THE VEHICLE SLOWED DOWN. ADDITIONALLY, THIS HAPPENED ON HIGHWAYS WITH LIGHT TRAFFIC WITH 4-5 CAR LENGTHS WITHIN THE SAME LANES MOVING 40 MPH. THE VEHICLE WAS IN THE SERVICE SHOP FOR NEARLY A MONTH. THE MANUFACTURER SENT TECHNICIANS/ENGINEERS TO TROUBLESHOOT AND HELP RESOLVE THE ISSUE. THE VEHICLE WAS NOT GOING ON A ROAD THAT HAD AN INCLINE OR DECLINE. THE WEATHER WAS DRY, CLOUDY, WITH NO PRECIPITATION OF ANY KIND.
Mfg Campaign: 11395780
Recall Date: Feb 11, 2021
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKE BOOSTER LIGHT APPEARED, THEN THE BRAKE PEDAL BECAME SPONGY, PULSED AND THE VEHICLE SLOWED DOWN. THIS HAPPENED ON HIGHWAYS WITH LIGHT TRAFFIC WITH 4-5 CAR LENGTHS WITHIN THE SAME LANES MOVING 60 MPH AND DRIVING IN A PARKING LOT. THE MANUFACTURER SENT TECHNICIANS/ENGINEERS TO TROUBLESHOOT AND HELP RESULT. THESE OCCURRENCES THE WAS NOT VEHICLE GOING ON A ROAD THAT HAD AN INCLINE OR DECLINE. 1) THE WEATHER WAS DRY, SUNNY, WITH NO PRECIPITATION OF ANY KIND. 2) THE WEATHER WAS DRY, NIGHT, WITH NO PRECIPITATION OF ANY KIND.
Corrective Action:
THE BRAKE BOOSTER LIGHT APPEARED, THEN THE BRAKE PEDAL BECAME SPONGY, PULSED AND THE VEHICLE SLOWED DOWN. THIS HAPPENED ON HIGHWAYS WITH LIGHT TRAFFIC WITH 4-5 CAR LENGTHS WITHIN THE SAME LANES MOVING 60 MPH AND DRIVING IN A PARKING LOT. THE MANUFACTURER SENT TECHNICIANS/ENGINEERS TO TROUBLESHOOT AND HELP RESULT. THESE OCCURRENCES THE WAS NOT VEHICLE GOING ON A ROAD THAT HAD AN INCLINE OR DECLINE. 1) THE WEATHER WAS DRY, SUNNY, WITH NO PRECIPITATION OF ANY KIND. 2) THE WEATHER WAS DRY, NIGHT, WITH NO PRECIPITATION OF ANY KIND.
Additional Notes:
THE BRAKE BOOSTER LIGHT APPEARED, THEN THE BRAKE PEDAL BECAME SPONGY, PULSED AND THE VEHICLE SLOWED DOWN. THIS HAPPENED ON HIGHWAYS WITH LIGHT TRAFFIC WITH 4-5 CAR LENGTHS WITHIN THE SAME LANES MOVING 60 MPH AND DRIVING IN A PARKING LOT. THE MANUFACTURER SENT TECHNICIANS/ENGINEERS TO TROUBLESHOOT AND HELP RESULT. THESE OCCURRENCES THE WAS NOT VEHICLE GOING ON A ROAD THAT HAD AN INCLINE OR DECLINE. 1) THE WEATHER WAS DRY, SUNNY, WITH NO PRECIPITATION OF ANY KIND. 2) THE WEATHER WAS DRY, NIGHT, WITH NO PRECIPITATION OF ANY KIND.
Mfg Campaign: 11395781
Recall Date: Feb 11, 2021
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
MY 6-YEAR-OLD SON WAS IN THE MIDDLE LEFT SEAT, I PULLED THE CAR OUT OF GARAGE AND DROVE UP TO THE INTERSECTION NEXT TO MY HOME AND APPLIED GENTLE BREAK. HIS SEAT CAME ALL THE WAY IN THE FRONT AND HIS NOSE HIT THE DRIVER SEAT. THIS IS THE THIRD TIME IT HAS HAPPENED THAT SEAT WAS NOT PROPERLY LOCKED. AFTER IT HAPPENED SECOND TIME, WE HAVE BEEN CAREFUL TO CHECK THE SEAT BEFORE WE START DRIVING. WE HEARD THE CLICK SOUND INDICATING THAT THE SEAT WAS PROPERLY LOCKED. IT'S BEEN A TERRIFYING EXPERIENCE FOR THE YOUNG ONE. I'M ALSO ATTACHING THE PICTURE OF HIS BRUISED NOSE.
Corrective Action:
MY 6-YEAR-OLD SON WAS IN THE MIDDLE LEFT SEAT, I PULLED THE CAR OUT OF GARAGE AND DROVE UP TO THE INTERSECTION NEXT TO MY HOME AND APPLIED GENTLE BREAK. HIS SEAT CAME ALL THE WAY IN THE FRONT AND HIS NOSE HIT THE DRIVER SEAT. THIS IS THE THIRD TIME IT HAS HAPPENED THAT SEAT WAS NOT PROPERLY LOCKED. AFTER IT HAPPENED SECOND TIME, WE HAVE BEEN CAREFUL TO CHECK THE SEAT BEFORE WE START DRIVING. WE HEARD THE CLICK SOUND INDICATING THAT THE SEAT WAS PROPERLY LOCKED. IT'S BEEN A TERRIFYING EXPERIENCE FOR THE YOUNG ONE. I'M ALSO ATTACHING THE PICTURE OF HIS BRUISED NOSE.
Additional Notes:
MY 6-YEAR-OLD SON WAS IN THE MIDDLE LEFT SEAT, I PULLED THE CAR OUT OF GARAGE AND DROVE UP TO THE INTERSECTION NEXT TO MY HOME AND APPLIED GENTLE BREAK. HIS SEAT CAME ALL THE WAY IN THE FRONT AND HIS NOSE HIT THE DRIVER SEAT. THIS IS THE THIRD TIME IT HAS HAPPENED THAT SEAT WAS NOT PROPERLY LOCKED. AFTER IT HAPPENED SECOND TIME, WE HAVE BEEN CAREFUL TO CHECK THE SEAT BEFORE WE START DRIVING. WE HEARD THE CLICK SOUND INDICATING THAT THE SEAT WAS PROPERLY LOCKED. IT'S BEEN A TERRIFYING EXPERIENCE FOR THE YOUNG ONE. I'M ALSO ATTACHING THE PICTURE OF HIS BRUISED NOSE.
Mfg Campaign: 11395002
Recall Date: Feb 6, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I HAVE TAKEN MY 18 ATLAS SEL PREMIUM IN AT LEAST 4 TIMES TO HAVE THE COOLANT CHECKI HAVE HAD THE LOW COOLANT WARNING COME ON 3 TIMES STATING THERE IS LOW COOLANT. THERE IS A STRONG BURNING COOLANT SMELL RADIATING FROM MY VEHICLE ON MANY OCCASIONS. WHEN TAKEN TO THE DEALER THEY HAVE DONE OVERNIGHT PRESSURE TESTS AND CANNOT FIND THE LEAK. MY CAR IS NOW OUT OF WARRANTY AND I FEAR NOW THEY WILL FIND THE ISSUE AND MAKE ME RESPONSIBLE.
Corrective Action:
I HAVE TAKEN MY 18 ATLAS SEL PREMIUM IN AT LEAST 4 TIMES TO HAVE THE COOLANT CHECKI HAVE HAD THE LOW COOLANT WARNING COME ON 3 TIMES STATING THERE IS LOW COOLANT. THERE IS A STRONG BURNING COOLANT SMELL RADIATING FROM MY VEHICLE ON MANY OCCASIONS. WHEN TAKEN TO THE DEALER THEY HAVE DONE OVERNIGHT PRESSURE TESTS AND CANNOT FIND THE LEAK. MY CAR IS NOW OUT OF WARRANTY AND I FEAR NOW THEY WILL FIND THE ISSUE AND MAKE ME RESPONSIBLE.
Additional Notes:
I HAVE TAKEN MY 18 ATLAS SEL PREMIUM IN AT LEAST 4 TIMES TO HAVE THE COOLANT CHECKI HAVE HAD THE LOW COOLANT WARNING COME ON 3 TIMES STATING THERE IS LOW COOLANT. THERE IS A STRONG BURNING COOLANT SMELL RADIATING FROM MY VEHICLE ON MANY OCCASIONS. WHEN TAKEN TO THE DEALER THEY HAVE DONE OVERNIGHT PRESSURE TESTS AND CANNOT FIND THE LEAK. MY CAR IS NOW OUT OF WARRANTY AND I FEAR NOW THEY WILL FIND THE ISSUE AND MAKE ME RESPONSIBLE.
Mfg Campaign: 11394843
Recall Date: Feb 5, 2021
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE A 2018 VOLKSWAGEN ATLAS SEL.. THE BREAKS KEEP GOING OUT RANDOMLY AND AN ALARM GOES OFF THAT THE BREAK BOOSTER IS FAULTY... IT MAKES A HORRIBLE CLICKING NOISE LIKE THE BREAKS ARE TRYING TO WORK BUT THERE IS NOTHING FOR LIKE 10-35 SECONDS. IT HAS HAPPENED MORE TIMES THAN I CAN COUNT... I HAVE TAKEN IT IN TO THE LOCAL DEALERSHIP (HALLMARK VOLKSWAGEN- COOLS SPRINGS, TN) AND THEY TOLD ME TO DRIVE SAFE VW WAS WORKING ON A RECALL!? WELL I HAVE ALMOST HIT A CAR AND BLOWN THROUGH A STOP SIGN BECAUSE MY CAR WON'T STOP' LOOKING FOR MORE HELP BC THE LOCAL DEALER IS USELESS. I DO NOT FEEL SAFE IN MY CAR, NOR DO I FEEL SAFE DRIVING MY CHILDREN IN IT.
Corrective Action:
I HAVE A 2018 VOLKSWAGEN ATLAS SEL.. THE BREAKS KEEP GOING OUT RANDOMLY AND AN ALARM GOES OFF THAT THE BREAK BOOSTER IS FAULTY... IT MAKES A HORRIBLE CLICKING NOISE LIKE THE BREAKS ARE TRYING TO WORK BUT THERE IS NOTHING FOR LIKE 10-35 SECONDS. IT HAS HAPPENED MORE TIMES THAN I CAN COUNT... I HAVE TAKEN IT IN TO THE LOCAL DEALERSHIP (HALLMARK VOLKSWAGEN- COOLS SPRINGS, TN) AND THEY TOLD ME TO DRIVE SAFE VW WAS WORKING ON A RECALL!? WELL I HAVE ALMOST HIT A CAR AND BLOWN THROUGH A STOP SIGN BECAUSE MY CAR WON'T STOP' LOOKING FOR MORE HELP BC THE LOCAL DEALER IS USELESS. I DO NOT FEEL SAFE IN MY CAR, NOR DO I FEEL SAFE DRIVING MY CHILDREN IN IT.
Additional Notes:
I HAVE A 2018 VOLKSWAGEN ATLAS SEL.. THE BREAKS KEEP GOING OUT RANDOMLY AND AN ALARM GOES OFF THAT THE BREAK BOOSTER IS FAULTY... IT MAKES A HORRIBLE CLICKING NOISE LIKE THE BREAKS ARE TRYING TO WORK BUT THERE IS NOTHING FOR LIKE 10-35 SECONDS. IT HAS HAPPENED MORE TIMES THAN I CAN COUNT... I HAVE TAKEN IT IN TO THE LOCAL DEALERSHIP (HALLMARK VOLKSWAGEN- COOLS SPRINGS, TN) AND THEY TOLD ME TO DRIVE SAFE VW WAS WORKING ON A RECALL!? WELL I HAVE ALMOST HIT A CAR AND BLOWN THROUGH A STOP SIGN BECAUSE MY CAR WON'T STOP' LOOKING FOR MORE HELP BC THE LOCAL DEALER IS USELESS. I DO NOT FEEL SAFE IN MY CAR, NOR DO I FEEL SAFE DRIVING MY CHILDREN IN IT.
Mfg Campaign: 11390997
Recall Date: Feb 1, 2021
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
ATLAS IS ON ITS 3RD BATTERY IN 30,000 MILES. WHEN THE BATTERY FAILS IT WILL DIE IN AN INTERSECTION DURING AUTO START STOP. AFTER BOOSTING ELECTRONIC STEERING, BRAKES, ADAPTIVE LIGHTING, REGULAR LIGHTING, BLINKERS ALL FAIL AND OFTEN LIMITS TO 15 MPH
Corrective Action:
ATLAS IS ON ITS 3RD BATTERY IN 30,000 MILES. WHEN THE BATTERY FAILS IT WILL DIE IN AN INTERSECTION DURING AUTO START STOP. AFTER BOOSTING ELECTRONIC STEERING, BRAKES, ADAPTIVE LIGHTING, REGULAR LIGHTING, BLINKERS ALL FAIL AND OFTEN LIMITS TO 15 MPH
Additional Notes:
ATLAS IS ON ITS 3RD BATTERY IN 30,000 MILES. WHEN THE BATTERY FAILS IT WILL DIE IN AN INTERSECTION DURING AUTO START STOP. AFTER BOOSTING ELECTRONIC STEERING, BRAKES, ADAPTIVE LIGHTING, REGULAR LIGHTING, BLINKERS ALL FAIL AND OFTEN LIMITS TO 15 MPH
Mfg Campaign: 11386089
Recall Date: Jan 2, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ATLAS IS ON ITS 3RD BATTERY IN 30,000 MILES. WHEN THE BATTERY FAILS IT WILL DIE IN AN INTERSECTION DURING AUTO START STOP. AFTER BOOSTING ELECTRONIC STEERING, BRAKES, ADAPTIVE LIGHTING, REGULAR LIGHTING, BLINKERS ALL FAIL AND OFTEN LIMITS TO 15 MPH
Corrective Action:
ATLAS IS ON ITS 3RD BATTERY IN 30,000 MILES. WHEN THE BATTERY FAILS IT WILL DIE IN AN INTERSECTION DURING AUTO START STOP. AFTER BOOSTING ELECTRONIC STEERING, BRAKES, ADAPTIVE LIGHTING, REGULAR LIGHTING, BLINKERS ALL FAIL AND OFTEN LIMITS TO 15 MPH
Additional Notes:
ATLAS IS ON ITS 3RD BATTERY IN 30,000 MILES. WHEN THE BATTERY FAILS IT WILL DIE IN AN INTERSECTION DURING AUTO START STOP. AFTER BOOSTING ELECTRONIC STEERING, BRAKES, ADAPTIVE LIGHTING, REGULAR LIGHTING, BLINKERS ALL FAIL AND OFTEN LIMITS TO 15 MPH
Mfg Campaign: 11386089
Recall Date: Jan 2, 2021
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
ATLAS IS ON ITS 3RD BATTERY IN 30,000 MILES. WHEN THE BATTERY FAILS IT WILL DIE IN AN INTERSECTION DURING AUTO START STOP. AFTER BOOSTING ELECTRONIC STEERING, BRAKES, ADAPTIVE LIGHTING, REGULAR LIGHTING, BLINKERS ALL FAIL AND OFTEN LIMITS TO 15 MPH
Corrective Action:
ATLAS IS ON ITS 3RD BATTERY IN 30,000 MILES. WHEN THE BATTERY FAILS IT WILL DIE IN AN INTERSECTION DURING AUTO START STOP. AFTER BOOSTING ELECTRONIC STEERING, BRAKES, ADAPTIVE LIGHTING, REGULAR LIGHTING, BLINKERS ALL FAIL AND OFTEN LIMITS TO 15 MPH
Additional Notes:
ATLAS IS ON ITS 3RD BATTERY IN 30,000 MILES. WHEN THE BATTERY FAILS IT WILL DIE IN AN INTERSECTION DURING AUTO START STOP. AFTER BOOSTING ELECTRONIC STEERING, BRAKES, ADAPTIVE LIGHTING, REGULAR LIGHTING, BLINKERS ALL FAIL AND OFTEN LIMITS TO 15 MPH
Mfg Campaign: 11386089
Recall Date: Jan 2, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
HIGH PRESSURE FUEL PUMP FAILURE AT 76,000 MILES. ALSO REPLACED SENSOR FOR FRONT ASSIST ERROR LESS THAN 1 YEAR AGO AND IT'S NOW GIVING WARNING LIGHT AGAIN. VW SAYING I HAVE TO PAY $450 TO RECALIBRATE.
Corrective Action:
HIGH PRESSURE FUEL PUMP FAILURE AT 76,000 MILES. ALSO REPLACED SENSOR FOR FRONT ASSIST ERROR LESS THAN 1 YEAR AGO AND IT'S NOW GIVING WARNING LIGHT AGAIN. VW SAYING I HAVE TO PAY $450 TO RECALIBRATE.
Additional Notes:
HIGH PRESSURE FUEL PUMP FAILURE AT 76,000 MILES. ALSO REPLACED SENSOR FOR FRONT ASSIST ERROR LESS THAN 1 YEAR AGO AND IT'S NOW GIVING WARNING LIGHT AGAIN. VW SAYING I HAVE TO PAY $450 TO RECALIBRATE.
Mfg Campaign: 11382974
Recall Date: Dec 11, 2020
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