Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FB
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 09D9
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01F1
Recall Date: May 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44R1
Recall Date: Mar 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01E9
Recall Date: Sep 16, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The vehicles may be equipped with an incorrectly manufactured air bag sensor, which can delay or disable air bag deployment when necessary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69AL
Recall Date: Jan 31, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94L9
Recall Date: May 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42J2/42J3
Recall Date: Dec 19, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 90L3 / 90L4
Recall Date: Nov 26, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas vehicles. During production, the air conditioning system drain tube may have been twisted, causing water to drain into the air bag control module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 87F9
Recall Date: Aug 20, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and 2017-2018 Volkswagen Passat vehicles. The brake caliper bracket mounting bolts on these vehicles may not have been tightened sufficiently.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 46H6
Recall Date: Aug 15, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswaen) is recalling certain 2018 Volkswagen Atlas vehicles. The owner's manuals provided with the affected vehicles do not inform the customers about the child restraint size limitation/restrictions for the second row center seating position. As a result, the center and adjacent outboard seat belt buckles on the second row can become damaged it a child seat base is installed that is wider than 12.6 inches.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69X1
Recall Date: Jun 7, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69W8 69W9
Recall Date: Jun 6, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 47N8, 47N9, 47N6
Recall Date: Jun 1, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain Volkswagen Atlas vehicles. The fuel tank on these vehicles may leak fuel due to a manufacturing error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20AW
Recall Date: May 2, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The fuel tank may have been manufactured with insufficient wall thickness, potentially resulting in the tank leaking fuel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20AQ
Recall Date: Nov 29, 2017
Consumer Complaints
626 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When driven on road, the car suddenly stopped without any sign. The car was towed to the dealer. I was told that the fuel pump wiring was chewed by rodents, so the car suddenly doesn't have any fuel at all. This incident is very life-risking. The fuel pump wiring is under the rear seat. I am not sure whether it is the defective design of the car which makes the fuel pump wiring without any protection is easy to be chewed by animals. Moreover, I keep the broken wiring which does not look like chewed ones.
Corrective Action:
When driven on road, the car suddenly stopped without any sign. The car was towed to the dealer. I was told that the fuel pump wiring was chewed by rodents, so the car suddenly doesn't have any fuel at all. This incident is very life-risking. The fuel pump wiring is under the rear seat. I am not sure whether it is the defective design of the car which makes the fuel pump wiring without any protection is easy to be chewed by animals. Moreover, I keep the broken wiring which does not look like chewed ones.
Additional Notes:
When driven on road, the car suddenly stopped without any sign. The car was towed to the dealer. I was told that the fuel pump wiring was chewed by rodents, so the car suddenly doesn't have any fuel at all. This incident is very life-risking. The fuel pump wiring is under the rear seat. I am not sure whether it is the defective design of the car which makes the fuel pump wiring without any protection is easy to be chewed by animals. Moreover, I keep the broken wiring which does not look like chewed ones.
Mfg Campaign: 11426577
Recall Date: Jul 26, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2018 atlas I bought less than a year ago I was on the freeway when the car completely stalled I pulled over to try and restart the car but the car never restarted it was towed to Vw Thousand Oaks to find out that the engine went out I wasn’t under warranty because The warranty was up by miles I reached out to Vw corporate to see if they were willing to fix the car because the car wasn’t that many miles over and the engine went out in three years the corporate did not agree to help with the repairs the engine failure happened at 77,000 miles….
Corrective Action:
2018 atlas I bought less than a year ago I was on the freeway when the car completely stalled I pulled over to try and restart the car but the car never restarted it was towed to Vw Thousand Oaks to find out that the engine went out I wasn’t under warranty because The warranty was up by miles I reached out to Vw corporate to see if they were willing to fix the car because the car wasn’t that many miles over and the engine went out in three years the corporate did not agree to help with the repairs the engine failure happened at 77,000 miles….
Additional Notes:
2018 atlas I bought less than a year ago I was on the freeway when the car completely stalled I pulled over to try and restart the car but the car never restarted it was towed to Vw Thousand Oaks to find out that the engine went out I wasn’t under warranty because The warranty was up by miles I reached out to Vw corporate to see if they were willing to fix the car because the car wasn’t that many miles over and the engine went out in three years the corporate did not agree to help with the repairs the engine failure happened at 77,000 miles….
Mfg Campaign: 11426006
Recall Date: Jul 22, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Volkswagen Atlas. The contact stated while driving at low speeds downhill, the vehicle stalled. Additionally, the vehicle stalled randomly while near objects in the road when the collision avoidance feature engaged without warning. The contact called the local dealer where the collision avoidance feature was disabled remotely. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 28,000.
Corrective Action:
The contact owns a 2018 Volkswagen Atlas. The contact stated while driving at low speeds downhill, the vehicle stalled. Additionally, the vehicle stalled randomly while near objects in the road when the collision avoidance feature engaged without warning. The contact called the local dealer where the collision avoidance feature was disabled remotely. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 28,000.
Additional Notes:
The contact owns a 2018 Volkswagen Atlas. The contact stated while driving at low speeds downhill, the vehicle stalled. Additionally, the vehicle stalled randomly while near objects in the road when the collision avoidance feature engaged without warning. The contact called the local dealer where the collision avoidance feature was disabled remotely. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 28,000.
Mfg Campaign: 11424747
Recall Date: Jul 14, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM
Potential Consequences:
The contact owns a 2018 Volkswagen Atlas. The contact stated while driving at low speeds downhill, the vehicle stalled. Additionally, the vehicle stalled randomly while near objects in the road when the collision avoidance feature engaged without warning. The contact called the local dealer where the collision avoidance feature was disabled remotely. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 28,000.
Corrective Action:
The contact owns a 2018 Volkswagen Atlas. The contact stated while driving at low speeds downhill, the vehicle stalled. Additionally, the vehicle stalled randomly while near objects in the road when the collision avoidance feature engaged without warning. The contact called the local dealer where the collision avoidance feature was disabled remotely. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 28,000.
Additional Notes:
The contact owns a 2018 Volkswagen Atlas. The contact stated while driving at low speeds downhill, the vehicle stalled. Additionally, the vehicle stalled randomly while near objects in the road when the collision avoidance feature engaged without warning. The contact called the local dealer where the collision avoidance feature was disabled remotely. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 28,000.
Mfg Campaign: 11424747
Recall Date: Jul 14, 2021
Volkswagen Group Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The 2nd row driver's side seatbelt buckle on my 2018 VW Atlas became deformed and broken. I took the vehicle to the dealership because a recall was made on these buckles for becoming unusable and unsafe due to child restraint interference breaking them. Volkswagen refused to fix the recalled buckle, citing it must have been an outside influence, however only child restraints have been used in seating positions, nothing has been done in the vehicle otherwise to substantiate these claims. We are the only owners of the vehicle. Because of the weakness already identified in the buckle housing, I feel this is not out of the realm of possibilities for this buckle. Volkswagen marked the vehicle as having recall work completed on this vehicle, however it has not been completed.
Corrective Action:
The 2nd row driver's side seatbelt buckle on my 2018 VW Atlas became deformed and broken. I took the vehicle to the dealership because a recall was made on these buckles for becoming unusable and unsafe due to child restraint interference breaking them. Volkswagen refused to fix the recalled buckle, citing it must have been an outside influence, however only child restraints have been used in seating positions, nothing has been done in the vehicle otherwise to substantiate these claims. We are the only owners of the vehicle. Because of the weakness already identified in the buckle housing, I feel this is not out of the realm of possibilities for this buckle. Volkswagen marked the vehicle as having recall work completed on this vehicle, however it has not been completed.
Additional Notes:
The 2nd row driver's side seatbelt buckle on my 2018 VW Atlas became deformed and broken. I took the vehicle to the dealership because a recall was made on these buckles for becoming unusable and unsafe due to child restraint interference breaking them. Volkswagen refused to fix the recalled buckle, citing it must have been an outside influence, however only child restraints have been used in seating positions, nothing has been done in the vehicle otherwise to substantiate these claims. We are the only owners of the vehicle. Because of the weakness already identified in the buckle housing, I feel this is not out of the realm of possibilities for this buckle. Volkswagen marked the vehicle as having recall work completed on this vehicle, however it has not been completed.
Mfg Campaign: 11423743
Recall Date: Jul 7, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2018 VW Atlas came from the factory with the A/C condensation drain tube twisted. This is a known issue with almost 9700 2018 VW atlas vehicles. A safety recall was issued to replace the drain hose and the air bag module. Somehow my car was missed and the dealer and Volkswagen does not want to acknowledge the issue and replace the air bag module. The manufacture recall number is 87F9 the NHTSA recall number is 18V-537. The recall states that if the drain tube is twisted it and the module are to be replaced. I am trying to find out why my atlas was not listed in the recall. It appears to be in the VIN range listed on the recall.
Corrective Action:
My 2018 VW Atlas came from the factory with the A/C condensation drain tube twisted. This is a known issue with almost 9700 2018 VW atlas vehicles. A safety recall was issued to replace the drain hose and the air bag module. Somehow my car was missed and the dealer and Volkswagen does not want to acknowledge the issue and replace the air bag module. The manufacture recall number is 87F9 the NHTSA recall number is 18V-537. The recall states that if the drain tube is twisted it and the module are to be replaced. I am trying to find out why my atlas was not listed in the recall. It appears to be in the VIN range listed on the recall.
Additional Notes:
My 2018 VW Atlas came from the factory with the A/C condensation drain tube twisted. This is a known issue with almost 9700 2018 VW atlas vehicles. A safety recall was issued to replace the drain hose and the air bag module. Somehow my car was missed and the dealer and Volkswagen does not want to acknowledge the issue and replace the air bag module. The manufacture recall number is 87F9 the NHTSA recall number is 18V-537. The recall states that if the drain tube is twisted it and the module are to be replaced. I am trying to find out why my atlas was not listed in the recall. It appears to be in the VIN range listed on the recall.
Mfg Campaign: 11423135
Recall Date: Jul 1, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My 2018 VW Atlas came from the factory with the A/C condensation drain tube twisted. This is a known issue with almost 9700 2018 VW atlas vehicles. A safety recall was issued to replace the drain hose and the air bag module. Somehow my car was missed and the dealer and Volkswagen does not want to acknowledge the issue and replace the air bag module. The manufacture recall number is 87F9 the NHTSA recall number is 18V-537. The recall states that if the drain tube is twisted it and the module are to be replaced. I am trying to find out why my atlas was not listed in the recall. It appears to be in the VIN range listed on the recall.
Corrective Action:
My 2018 VW Atlas came from the factory with the A/C condensation drain tube twisted. This is a known issue with almost 9700 2018 VW atlas vehicles. A safety recall was issued to replace the drain hose and the air bag module. Somehow my car was missed and the dealer and Volkswagen does not want to acknowledge the issue and replace the air bag module. The manufacture recall number is 87F9 the NHTSA recall number is 18V-537. The recall states that if the drain tube is twisted it and the module are to be replaced. I am trying to find out why my atlas was not listed in the recall. It appears to be in the VIN range listed on the recall.
Additional Notes:
My 2018 VW Atlas came from the factory with the A/C condensation drain tube twisted. This is a known issue with almost 9700 2018 VW atlas vehicles. A safety recall was issued to replace the drain hose and the air bag module. Somehow my car was missed and the dealer and Volkswagen does not want to acknowledge the issue and replace the air bag module. The manufacture recall number is 87F9 the NHTSA recall number is 18V-537. The recall states that if the drain tube is twisted it and the module are to be replaced. I am trying to find out why my atlas was not listed in the recall. It appears to be in the VIN range listed on the recall.
Mfg Campaign: 11423135
Recall Date: Jul 1, 2021
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2018 VW Atlas came from the factory with the A/C condensation drain tube twisted. This is a known issue with almost 9700 2018 VW atlas vehicles. A safety recall was issued to replace the drain hose and the air bag module. Somehow my car was missed and the dealer and Volkswagen does not want to acknowledge the issue and replace the air bag module. The manufacture recall number is 87F9 the NHTSA recall number is 18V-537. The recall states that if the drain tube is twisted it and the module are to be replaced. I am trying to find out why my atlas was not listed in the recall. It appears to be in the VIN range listed on the recall.
Corrective Action:
My 2018 VW Atlas came from the factory with the A/C condensation drain tube twisted. This is a known issue with almost 9700 2018 VW atlas vehicles. A safety recall was issued to replace the drain hose and the air bag module. Somehow my car was missed and the dealer and Volkswagen does not want to acknowledge the issue and replace the air bag module. The manufacture recall number is 87F9 the NHTSA recall number is 18V-537. The recall states that if the drain tube is twisted it and the module are to be replaced. I am trying to find out why my atlas was not listed in the recall. It appears to be in the VIN range listed on the recall.
Additional Notes:
My 2018 VW Atlas came from the factory with the A/C condensation drain tube twisted. This is a known issue with almost 9700 2018 VW atlas vehicles. A safety recall was issued to replace the drain hose and the air bag module. Somehow my car was missed and the dealer and Volkswagen does not want to acknowledge the issue and replace the air bag module. The manufacture recall number is 87F9 the NHTSA recall number is 18V-537. The recall states that if the drain tube is twisted it and the module are to be replaced. I am trying to find out why my atlas was not listed in the recall. It appears to be in the VIN range listed on the recall.
Mfg Campaign: 11423135
Recall Date: Jul 1, 2021
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
I feel as if the 2nd row lever system is a malfunction. It does not provide safety for the 2nd row of passengers to not be crushed or be smashed into the back of the front row seats if the lever is pulled while the vehicle is in motion. This is our only vehicle and our family vehicle. It can happily be available upon request. The safety of any child passenger is at risk if they are in the 2nd row and the lever to fold the seats down or back to gain access to the 3rd row is accidentally pulled while the vehicle is in motion. The problem has not been confirmed or reproduced at a service center. It can easily be reproduced but for the safety of my small children, without kids in the 2nd row. This is an internal (inside the vehicle) safety failure or malfunction. It has not been inspected by any official at this time. There isn't anything that locks the seat rail in place while the vehicle is in motion. This is an internal vehicle issue that does not give any warning lamps, messages or other symptoms to warn of the lever being pulled or activated. It has recently come to my attention that our VW Atlas is lacking in any safety feature that prevents the 2nd row from coming unlatched from the rails, when the row lever is released. This does cause a significant safety issue as most children don't know that they cannot and should not reach or use this lever while the vehicle is in motion, thus causing significant, if not life threatening injury to the children riding in the 2nd row. I myself have 2 children under 2. I know as they get older or as we watch their cousins more often, we will be utilizing the 3rd row more. I do not want to have to worry that my nieces or nephews have pulled the lever causing the seat to catapult my children's necks into the backs of the front row seats. I want to stress how important it is to fix it. My daughter is due to be front-facing in the next couple of months in her car seat.
Corrective Action:
I feel as if the 2nd row lever system is a malfunction. It does not provide safety for the 2nd row of passengers to not be crushed or be smashed into the back of the front row seats if the lever is pulled while the vehicle is in motion. This is our only vehicle and our family vehicle. It can happily be available upon request. The safety of any child passenger is at risk if they are in the 2nd row and the lever to fold the seats down or back to gain access to the 3rd row is accidentally pulled while the vehicle is in motion. The problem has not been confirmed or reproduced at a service center. It can easily be reproduced but for the safety of my small children, without kids in the 2nd row. This is an internal (inside the vehicle) safety failure or malfunction. It has not been inspected by any official at this time. There isn't anything that locks the seat rail in place while the vehicle is in motion. This is an internal vehicle issue that does not give any warning lamps, messages or other symptoms to warn of the lever being pulled or activated. It has recently come to my attention that our VW Atlas is lacking in any safety feature that prevents the 2nd row from coming unlatched from the rails, when the row lever is released. This does cause a significant safety issue as most children don't know that they cannot and should not reach or use this lever while the vehicle is in motion, thus causing significant, if not life threatening injury to the children riding in the 2nd row. I myself have 2 children under 2. I know as they get older or as we watch their cousins more often, we will be utilizing the 3rd row more. I do not want to have to worry that my nieces or nephews have pulled the lever causing the seat to catapult my children's necks into the backs of the front row seats. I want to stress how important it is to fix it. My daughter is due to be front-facing in the next couple of months in her car seat.
Additional Notes:
I feel as if the 2nd row lever system is a malfunction. It does not provide safety for the 2nd row of passengers to not be crushed or be smashed into the back of the front row seats if the lever is pulled while the vehicle is in motion. This is our only vehicle and our family vehicle. It can happily be available upon request. The safety of any child passenger is at risk if they are in the 2nd row and the lever to fold the seats down or back to gain access to the 3rd row is accidentally pulled while the vehicle is in motion. The problem has not been confirmed or reproduced at a service center. It can easily be reproduced but for the safety of my small children, without kids in the 2nd row. This is an internal (inside the vehicle) safety failure or malfunction. It has not been inspected by any official at this time. There isn't anything that locks the seat rail in place while the vehicle is in motion. This is an internal vehicle issue that does not give any warning lamps, messages or other symptoms to warn of the lever being pulled or activated. It has recently come to my attention that our VW Atlas is lacking in any safety feature that prevents the 2nd row from coming unlatched from the rails, when the row lever is released. This does cause a significant safety issue as most children don't know that they cannot and should not reach or use this lever while the vehicle is in motion, thus causing significant, if not life threatening injury to the children riding in the 2nd row. I myself have 2 children under 2. I know as they get older or as we watch their cousins more often, we will be utilizing the 3rd row more. I do not want to have to worry that my nieces or nephews have pulled the lever causing the seat to catapult my children's necks into the backs of the front row seats. I want to stress how important it is to fix it. My daughter is due to be front-facing in the next couple of months in her car seat.
Mfg Campaign: 11420512
Recall Date: Jun 10, 2021
Volkswagen Group Of America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
MY 2018 ATLAS LANE ASSIST PULLS THE VEHICLE INTO ANOTHER LANE WITHOUT WARNING OR INTENTION FORCING ME TO KEEP A FIRM GRIP ON THE VEHICLE AT ALL TIMES. THIS USUALLY HAPPEN ON A BUSY HIGHWAY BUT IT ALSO HAPPENS ON SECONDARY ROADS AS WELL. IT IS SCARY FOR ME AS WELL AS ANY OTHER PASSENGERS IN THE VEHICLE. I HAVE COMPLAINED TO VWOFA AA WELL AS THE LOCAL DEALER WHERE I PURCHASED THE VEHICLE. THEY CANNOT FIND ANYTHING WRONG. IT IS SOMETHING THAT HAPPENS RANDOMLY. THEY DID A SHORT TEST DRIVE AND FOUND NOTHING BUT IT KEEPS HAPPENING. FOR THAT REASON I RARELY USE THE VEHICLE. IT IS A SAFETY HAZARD.
Corrective Action:
MY 2018 ATLAS LANE ASSIST PULLS THE VEHICLE INTO ANOTHER LANE WITHOUT WARNING OR INTENTION FORCING ME TO KEEP A FIRM GRIP ON THE VEHICLE AT ALL TIMES. THIS USUALLY HAPPEN ON A BUSY HIGHWAY BUT IT ALSO HAPPENS ON SECONDARY ROADS AS WELL. IT IS SCARY FOR ME AS WELL AS ANY OTHER PASSENGERS IN THE VEHICLE. I HAVE COMPLAINED TO VWOFA AA WELL AS THE LOCAL DEALER WHERE I PURCHASED THE VEHICLE. THEY CANNOT FIND ANYTHING WRONG. IT IS SOMETHING THAT HAPPENS RANDOMLY. THEY DID A SHORT TEST DRIVE AND FOUND NOTHING BUT IT KEEPS HAPPENING. FOR THAT REASON I RARELY USE THE VEHICLE. IT IS A SAFETY HAZARD.
Additional Notes:
MY 2018 ATLAS LANE ASSIST PULLS THE VEHICLE INTO ANOTHER LANE WITHOUT WARNING OR INTENTION FORCING ME TO KEEP A FIRM GRIP ON THE VEHICLE AT ALL TIMES. THIS USUALLY HAPPEN ON A BUSY HIGHWAY BUT IT ALSO HAPPENS ON SECONDARY ROADS AS WELL. IT IS SCARY FOR ME AS WELL AS ANY OTHER PASSENGERS IN THE VEHICLE. I HAVE COMPLAINED TO VWOFA AA WELL AS THE LOCAL DEALER WHERE I PURCHASED THE VEHICLE. THEY CANNOT FIND ANYTHING WRONG. IT IS SOMETHING THAT HAPPENS RANDOMLY. THEY DID A SHORT TEST DRIVE AND FOUND NOTHING BUT IT KEEPS HAPPENING. FOR THAT REASON I RARELY USE THE VEHICLE. IT IS A SAFETY HAZARD.
Mfg Campaign: 11408251
Recall Date: Apr 15, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE GOES INTO EMERGENCY MODE FOR 4TH TIME. HAPPENED TWICE IN 2 DAYS. A TOTAL OF 4 TIMES IN 5 MONTHS. WITH NO WARNING, MULTIPLE WARNING LIGHTS COME ON AND THE CAR APPLIES EMERGENCY BRAKING UNTIL THE CAR IS BROUGHT TO A STOP. THERE IS NO OPPORTUNITY TO CHOOSE A SAFE PLACE TO BRING IT TO A STOP. DRIVER IS UNABLE TO ACCELERATE UNTIL CAR IS PARKED AND RESTARTED. THE 4TH TIME THIS HAPPENED, WAS ON AN INTERSTATE TRAVELING AT 75 TO 80MPH WITH VEHICLES AROUND TRAVELING AT SAME SPEEDS OR IN EXCESS OF THAT SPEED. LUCKILY THERE WAS AN OPENING ON THE SHOULDER THAT I WAS ABLE TO QUICKLY PULL THE CAR INTO AND THE CAR BEHIND ME DIDN'T REAR END ME. THIS IS THE 4TH TIME IT'S HAPPENED AND COULD HAVE CAUSED BODILY HARM. VW DOES NOT CARE. A SOFTWARE UPDATE WAS PERFORMED IN FEBRUARY THAT WAS SUPPOSED TO FIX THE PROBLEM. BECAUSE IT DIDN'T, VW WANTED TO REPLACE MY ENTIRE ECM BECAUSE THEY THOUGHT IT WAS FAULTY. AFTER THREAT OF BUYBACK DID THEY FINALLY START DIGGING INTO THE CAR. TECHS FOUND A FAULTY RELAY SWITCH. THEY REPLACED IT AND SAID PROBLEM COULDN'T BE RECREATED SO IT WAS FIXED 'AS FAR AS ANYONE COULD TELL' AND DIDN'T NEED A NEW ECM.
Corrective Action:
VEHICLE GOES INTO EMERGENCY MODE FOR 4TH TIME. HAPPENED TWICE IN 2 DAYS. A TOTAL OF 4 TIMES IN 5 MONTHS. WITH NO WARNING, MULTIPLE WARNING LIGHTS COME ON AND THE CAR APPLIES EMERGENCY BRAKING UNTIL THE CAR IS BROUGHT TO A STOP. THERE IS NO OPPORTUNITY TO CHOOSE A SAFE PLACE TO BRING IT TO A STOP. DRIVER IS UNABLE TO ACCELERATE UNTIL CAR IS PARKED AND RESTARTED. THE 4TH TIME THIS HAPPENED, WAS ON AN INTERSTATE TRAVELING AT 75 TO 80MPH WITH VEHICLES AROUND TRAVELING AT SAME SPEEDS OR IN EXCESS OF THAT SPEED. LUCKILY THERE WAS AN OPENING ON THE SHOULDER THAT I WAS ABLE TO QUICKLY PULL THE CAR INTO AND THE CAR BEHIND ME DIDN'T REAR END ME. THIS IS THE 4TH TIME IT'S HAPPENED AND COULD HAVE CAUSED BODILY HARM. VW DOES NOT CARE. A SOFTWARE UPDATE WAS PERFORMED IN FEBRUARY THAT WAS SUPPOSED TO FIX THE PROBLEM. BECAUSE IT DIDN'T, VW WANTED TO REPLACE MY ENTIRE ECM BECAUSE THEY THOUGHT IT WAS FAULTY. AFTER THREAT OF BUYBACK DID THEY FINALLY START DIGGING INTO THE CAR. TECHS FOUND A FAULTY RELAY SWITCH. THEY REPLACED IT AND SAID PROBLEM COULDN'T BE RECREATED SO IT WAS FIXED 'AS FAR AS ANYONE COULD TELL' AND DIDN'T NEED A NEW ECM.
Additional Notes:
VEHICLE GOES INTO EMERGENCY MODE FOR 4TH TIME. HAPPENED TWICE IN 2 DAYS. A TOTAL OF 4 TIMES IN 5 MONTHS. WITH NO WARNING, MULTIPLE WARNING LIGHTS COME ON AND THE CAR APPLIES EMERGENCY BRAKING UNTIL THE CAR IS BROUGHT TO A STOP. THERE IS NO OPPORTUNITY TO CHOOSE A SAFE PLACE TO BRING IT TO A STOP. DRIVER IS UNABLE TO ACCELERATE UNTIL CAR IS PARKED AND RESTARTED. THE 4TH TIME THIS HAPPENED, WAS ON AN INTERSTATE TRAVELING AT 75 TO 80MPH WITH VEHICLES AROUND TRAVELING AT SAME SPEEDS OR IN EXCESS OF THAT SPEED. LUCKILY THERE WAS AN OPENING ON THE SHOULDER THAT I WAS ABLE TO QUICKLY PULL THE CAR INTO AND THE CAR BEHIND ME DIDN'T REAR END ME. THIS IS THE 4TH TIME IT'S HAPPENED AND COULD HAVE CAUSED BODILY HARM. VW DOES NOT CARE. A SOFTWARE UPDATE WAS PERFORMED IN FEBRUARY THAT WAS SUPPOSED TO FIX THE PROBLEM. BECAUSE IT DIDN'T, VW WANTED TO REPLACE MY ENTIRE ECM BECAUSE THEY THOUGHT IT WAS FAULTY. AFTER THREAT OF BUYBACK DID THEY FINALLY START DIGGING INTO THE CAR. TECHS FOUND A FAULTY RELAY SWITCH. THEY REPLACED IT AND SAID PROBLEM COULDN'T BE RECREATED SO IT WAS FIXED 'AS FAR AS ANYONE COULD TELL' AND DIDN'T NEED A NEW ECM.
Mfg Campaign: 11408004
Recall Date: Apr 14, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
VEHICLE GOES INTO EMERGENCY MODE FOR 4TH TIME. HAPPENED TWICE IN 2 DAYS. A TOTAL OF 4 TIMES IN 5 MONTHS. WITH NO WARNING, MULTIPLE WARNING LIGHTS COME ON AND THE CAR APPLIES EMERGENCY BRAKING UNTIL THE CAR IS BROUGHT TO A STOP. THERE IS NO OPPORTUNITY TO CHOOSE A SAFE PLACE TO BRING IT TO A STOP. DRIVER IS UNABLE TO ACCELERATE UNTIL CAR IS PARKED AND RESTARTED. THE 4TH TIME THIS HAPPENED, WAS ON AN INTERSTATE TRAVELING AT 75 TO 80MPH WITH VEHICLES AROUND TRAVELING AT SAME SPEEDS OR IN EXCESS OF THAT SPEED. LUCKILY THERE WAS AN OPENING ON THE SHOULDER THAT I WAS ABLE TO QUICKLY PULL THE CAR INTO AND THE CAR BEHIND ME DIDN'T REAR END ME. THIS IS THE 4TH TIME IT'S HAPPENED AND COULD HAVE CAUSED BODILY HARM. VW DOES NOT CARE. A SOFTWARE UPDATE WAS PERFORMED IN FEBRUARY THAT WAS SUPPOSED TO FIX THE PROBLEM. BECAUSE IT DIDN'T, VW WANTED TO REPLACE MY ENTIRE ECM BECAUSE THEY THOUGHT IT WAS FAULTY. AFTER THREAT OF BUYBACK DID THEY FINALLY START DIGGING INTO THE CAR. TECHS FOUND A FAULTY RELAY SWITCH. THEY REPLACED IT AND SAID PROBLEM COULDN'T BE RECREATED SO IT WAS FIXED 'AS FAR AS ANYONE COULD TELL' AND DIDN'T NEED A NEW ECM.
Corrective Action:
VEHICLE GOES INTO EMERGENCY MODE FOR 4TH TIME. HAPPENED TWICE IN 2 DAYS. A TOTAL OF 4 TIMES IN 5 MONTHS. WITH NO WARNING, MULTIPLE WARNING LIGHTS COME ON AND THE CAR APPLIES EMERGENCY BRAKING UNTIL THE CAR IS BROUGHT TO A STOP. THERE IS NO OPPORTUNITY TO CHOOSE A SAFE PLACE TO BRING IT TO A STOP. DRIVER IS UNABLE TO ACCELERATE UNTIL CAR IS PARKED AND RESTARTED. THE 4TH TIME THIS HAPPENED, WAS ON AN INTERSTATE TRAVELING AT 75 TO 80MPH WITH VEHICLES AROUND TRAVELING AT SAME SPEEDS OR IN EXCESS OF THAT SPEED. LUCKILY THERE WAS AN OPENING ON THE SHOULDER THAT I WAS ABLE TO QUICKLY PULL THE CAR INTO AND THE CAR BEHIND ME DIDN'T REAR END ME. THIS IS THE 4TH TIME IT'S HAPPENED AND COULD HAVE CAUSED BODILY HARM. VW DOES NOT CARE. A SOFTWARE UPDATE WAS PERFORMED IN FEBRUARY THAT WAS SUPPOSED TO FIX THE PROBLEM. BECAUSE IT DIDN'T, VW WANTED TO REPLACE MY ENTIRE ECM BECAUSE THEY THOUGHT IT WAS FAULTY. AFTER THREAT OF BUYBACK DID THEY FINALLY START DIGGING INTO THE CAR. TECHS FOUND A FAULTY RELAY SWITCH. THEY REPLACED IT AND SAID PROBLEM COULDN'T BE RECREATED SO IT WAS FIXED 'AS FAR AS ANYONE COULD TELL' AND DIDN'T NEED A NEW ECM.
Additional Notes:
VEHICLE GOES INTO EMERGENCY MODE FOR 4TH TIME. HAPPENED TWICE IN 2 DAYS. A TOTAL OF 4 TIMES IN 5 MONTHS. WITH NO WARNING, MULTIPLE WARNING LIGHTS COME ON AND THE CAR APPLIES EMERGENCY BRAKING UNTIL THE CAR IS BROUGHT TO A STOP. THERE IS NO OPPORTUNITY TO CHOOSE A SAFE PLACE TO BRING IT TO A STOP. DRIVER IS UNABLE TO ACCELERATE UNTIL CAR IS PARKED AND RESTARTED. THE 4TH TIME THIS HAPPENED, WAS ON AN INTERSTATE TRAVELING AT 75 TO 80MPH WITH VEHICLES AROUND TRAVELING AT SAME SPEEDS OR IN EXCESS OF THAT SPEED. LUCKILY THERE WAS AN OPENING ON THE SHOULDER THAT I WAS ABLE TO QUICKLY PULL THE CAR INTO AND THE CAR BEHIND ME DIDN'T REAR END ME. THIS IS THE 4TH TIME IT'S HAPPENED AND COULD HAVE CAUSED BODILY HARM. VW DOES NOT CARE. A SOFTWARE UPDATE WAS PERFORMED IN FEBRUARY THAT WAS SUPPOSED TO FIX THE PROBLEM. BECAUSE IT DIDN'T, VW WANTED TO REPLACE MY ENTIRE ECM BECAUSE THEY THOUGHT IT WAS FAULTY. AFTER THREAT OF BUYBACK DID THEY FINALLY START DIGGING INTO THE CAR. TECHS FOUND A FAULTY RELAY SWITCH. THEY REPLACED IT AND SAID PROBLEM COULDN'T BE RECREATED SO IT WAS FIXED 'AS FAR AS ANYONE COULD TELL' AND DIDN'T NEED A NEW ECM.
Mfg Campaign: 11408004
Recall Date: Apr 14, 2021
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE GOES INTO EMERGENCY MODE FOR 4TH TIME. HAPPENED TWICE IN 2 DAYS. A TOTAL OF 4 TIMES IN 5 MONTHS. WITH NO WARNING, MULTIPLE WARNING LIGHTS COME ON AND THE CAR APPLIES EMERGENCY BRAKING UNTIL THE CAR IS BROUGHT TO A STOP. THERE IS NO OPPORTUNITY TO CHOOSE A SAFE PLACE TO BRING IT TO A STOP. DRIVER IS UNABLE TO ACCELERATE UNTIL CAR IS PARKED AND RESTARTED. THE 4TH TIME THIS HAPPENED, WAS ON AN INTERSTATE TRAVELING AT 75 TO 80MPH WITH VEHICLES AROUND TRAVELING AT SAME SPEEDS OR IN EXCESS OF THAT SPEED. LUCKILY THERE WAS AN OPENING ON THE SHOULDER THAT I WAS ABLE TO QUICKLY PULL THE CAR INTO AND THE CAR BEHIND ME DIDN'T REAR END ME. THIS IS THE 4TH TIME IT'S HAPPENED AND COULD HAVE CAUSED BODILY HARM. VW DOES NOT CARE. A SOFTWARE UPDATE WAS PERFORMED IN FEBRUARY THAT WAS SUPPOSED TO FIX THE PROBLEM. BECAUSE IT DIDN'T, VW WANTED TO REPLACE MY ENTIRE ECM BECAUSE THEY THOUGHT IT WAS FAULTY. AFTER THREAT OF BUYBACK DID THEY FINALLY START DIGGING INTO THE CAR. TECHS FOUND A FAULTY RELAY SWITCH. THEY REPLACED IT AND SAID PROBLEM COULDN'T BE RECREATED SO IT WAS FIXED 'AS FAR AS ANYONE COULD TELL' AND DIDN'T NEED A NEW ECM.
Corrective Action:
VEHICLE GOES INTO EMERGENCY MODE FOR 4TH TIME. HAPPENED TWICE IN 2 DAYS. A TOTAL OF 4 TIMES IN 5 MONTHS. WITH NO WARNING, MULTIPLE WARNING LIGHTS COME ON AND THE CAR APPLIES EMERGENCY BRAKING UNTIL THE CAR IS BROUGHT TO A STOP. THERE IS NO OPPORTUNITY TO CHOOSE A SAFE PLACE TO BRING IT TO A STOP. DRIVER IS UNABLE TO ACCELERATE UNTIL CAR IS PARKED AND RESTARTED. THE 4TH TIME THIS HAPPENED, WAS ON AN INTERSTATE TRAVELING AT 75 TO 80MPH WITH VEHICLES AROUND TRAVELING AT SAME SPEEDS OR IN EXCESS OF THAT SPEED. LUCKILY THERE WAS AN OPENING ON THE SHOULDER THAT I WAS ABLE TO QUICKLY PULL THE CAR INTO AND THE CAR BEHIND ME DIDN'T REAR END ME. THIS IS THE 4TH TIME IT'S HAPPENED AND COULD HAVE CAUSED BODILY HARM. VW DOES NOT CARE. A SOFTWARE UPDATE WAS PERFORMED IN FEBRUARY THAT WAS SUPPOSED TO FIX THE PROBLEM. BECAUSE IT DIDN'T, VW WANTED TO REPLACE MY ENTIRE ECM BECAUSE THEY THOUGHT IT WAS FAULTY. AFTER THREAT OF BUYBACK DID THEY FINALLY START DIGGING INTO THE CAR. TECHS FOUND A FAULTY RELAY SWITCH. THEY REPLACED IT AND SAID PROBLEM COULDN'T BE RECREATED SO IT WAS FIXED 'AS FAR AS ANYONE COULD TELL' AND DIDN'T NEED A NEW ECM.
Additional Notes:
VEHICLE GOES INTO EMERGENCY MODE FOR 4TH TIME. HAPPENED TWICE IN 2 DAYS. A TOTAL OF 4 TIMES IN 5 MONTHS. WITH NO WARNING, MULTIPLE WARNING LIGHTS COME ON AND THE CAR APPLIES EMERGENCY BRAKING UNTIL THE CAR IS BROUGHT TO A STOP. THERE IS NO OPPORTUNITY TO CHOOSE A SAFE PLACE TO BRING IT TO A STOP. DRIVER IS UNABLE TO ACCELERATE UNTIL CAR IS PARKED AND RESTARTED. THE 4TH TIME THIS HAPPENED, WAS ON AN INTERSTATE TRAVELING AT 75 TO 80MPH WITH VEHICLES AROUND TRAVELING AT SAME SPEEDS OR IN EXCESS OF THAT SPEED. LUCKILY THERE WAS AN OPENING ON THE SHOULDER THAT I WAS ABLE TO QUICKLY PULL THE CAR INTO AND THE CAR BEHIND ME DIDN'T REAR END ME. THIS IS THE 4TH TIME IT'S HAPPENED AND COULD HAVE CAUSED BODILY HARM. VW DOES NOT CARE. A SOFTWARE UPDATE WAS PERFORMED IN FEBRUARY THAT WAS SUPPOSED TO FIX THE PROBLEM. BECAUSE IT DIDN'T, VW WANTED TO REPLACE MY ENTIRE ECM BECAUSE THEY THOUGHT IT WAS FAULTY. AFTER THREAT OF BUYBACK DID THEY FINALLY START DIGGING INTO THE CAR. TECHS FOUND A FAULTY RELAY SWITCH. THEY REPLACED IT AND SAID PROBLEM COULDN'T BE RECREATED SO IT WAS FIXED 'AS FAR AS ANYONE COULD TELL' AND DIDN'T NEED A NEW ECM.
Mfg Campaign: 11408004
Recall Date: Apr 14, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS HAS HAPPENED 3 TIMES NOW. WHEN DRIVING, ALL EMERGENCY NOTIFICATION LIGHTS COME ON WITHOUT WARNING AND THE CAR APPLIES EMERGENCY BRAKING. THE DRIVER IS UNABLE TO ACCELERATE AND MUST COME TO A STOP IMMEDIATELY OR THE CAR DOES IT FOR THEM. THE ONLY WAY TO THEN DRIVE AGAIN, IS TO PARK IT, TURN THE CAR OFF, AND TURN IT BACK ON. WHEN THAT IS DONE, ALMOST ALL WARNING LIGHTS DISAPPEAR AND THE CAR BEHAVES AS THOUGH NOTHING EVER HAPPENED. THE ONLY ERROR THAT THE VEHICLE SHOWS IS AN ERROR WITH THE START/STOP SYSTEM AND SAYS THAT THE ENGINE IS ON DUE TO SYSTEM FAILURE. IF YOU MANUALLY TURN OFF START/STOP, THEN ALL WARNINGS ARE GONE. USUALLY, WHEN THE CAR IS TURNED OFF AND DRIVEN A SECOND TIME AFTER THAT, NO WARNINGS (NOT EVEN START/STOP) APPEAR. THIS HAS HAPPENED AT 65MPH ON CRUISE CONTROL, AT 10MPH IN A PARKING LOT, AND AT 50MPH. THE FIRST TIME IT HAPPENED, A STORED CODE FOR MULTIPLE PASSIVE MINI FAULTS APPEARED, BUT DEALER COULD NOT RECREATE PROBLEM AND I WAS TOLD TO DRIVE IT AND CALL IF IT HAPPENS AGAIN. 3 MONTHS LATER, IT HAPPENED AGAIN WITH COMPLETELY DIFFERENT VARIABLES IN DRIVING PRIOR TO IT HAPPENING. WHEN BROUGHT IN TO THE DEALER, THE SAME CODE WAS THROWN IN ADDITION TO A CODE ABOUT LOW BATTERY OUTPUT. VW WARRANTY ENGINEERS DETERMINED IT NEEDED A SOFTWARE UPDATE. AFTER SOFTWARE UPDATE WAS PERFORMED, THE NEW CODE OF THE BATTERY OUTPUT LEVEL WENT AWAY. 2 MONTHS LATER, THE SAME THING HAPPENED AGAIN AT A DIFFERENT RATE OF SPEED. NO CHECK ENGINE LIGHT WAS EVER ON, NOR IS IT PRESENTLY ON. THERE IS NO WARNING THAT THIS IS GOING TO HAPPEN. THE DRIVER HAS NO CHOICE BUT TO STOP THE CAR IMMEDIATELY IN ITS TRACKS AND TURN IT OFF. THE DRIVER IS UNABLE TO DETERMINE A SAFE PLACE TO PULL THE CAR OVER TO UNTIL THEY HAVE TURNED IT OFF AND BACK ON AND VIRTUALLY ALL WARNING LIGHTS HAVE DISAPPEARED.
Corrective Action:
THIS HAS HAPPENED 3 TIMES NOW. WHEN DRIVING, ALL EMERGENCY NOTIFICATION LIGHTS COME ON WITHOUT WARNING AND THE CAR APPLIES EMERGENCY BRAKING. THE DRIVER IS UNABLE TO ACCELERATE AND MUST COME TO A STOP IMMEDIATELY OR THE CAR DOES IT FOR THEM. THE ONLY WAY TO THEN DRIVE AGAIN, IS TO PARK IT, TURN THE CAR OFF, AND TURN IT BACK ON. WHEN THAT IS DONE, ALMOST ALL WARNING LIGHTS DISAPPEAR AND THE CAR BEHAVES AS THOUGH NOTHING EVER HAPPENED. THE ONLY ERROR THAT THE VEHICLE SHOWS IS AN ERROR WITH THE START/STOP SYSTEM AND SAYS THAT THE ENGINE IS ON DUE TO SYSTEM FAILURE. IF YOU MANUALLY TURN OFF START/STOP, THEN ALL WARNINGS ARE GONE. USUALLY, WHEN THE CAR IS TURNED OFF AND DRIVEN A SECOND TIME AFTER THAT, NO WARNINGS (NOT EVEN START/STOP) APPEAR. THIS HAS HAPPENED AT 65MPH ON CRUISE CONTROL, AT 10MPH IN A PARKING LOT, AND AT 50MPH. THE FIRST TIME IT HAPPENED, A STORED CODE FOR MULTIPLE PASSIVE MINI FAULTS APPEARED, BUT DEALER COULD NOT RECREATE PROBLEM AND I WAS TOLD TO DRIVE IT AND CALL IF IT HAPPENS AGAIN. 3 MONTHS LATER, IT HAPPENED AGAIN WITH COMPLETELY DIFFERENT VARIABLES IN DRIVING PRIOR TO IT HAPPENING. WHEN BROUGHT IN TO THE DEALER, THE SAME CODE WAS THROWN IN ADDITION TO A CODE ABOUT LOW BATTERY OUTPUT. VW WARRANTY ENGINEERS DETERMINED IT NEEDED A SOFTWARE UPDATE. AFTER SOFTWARE UPDATE WAS PERFORMED, THE NEW CODE OF THE BATTERY OUTPUT LEVEL WENT AWAY. 2 MONTHS LATER, THE SAME THING HAPPENED AGAIN AT A DIFFERENT RATE OF SPEED. NO CHECK ENGINE LIGHT WAS EVER ON, NOR IS IT PRESENTLY ON. THERE IS NO WARNING THAT THIS IS GOING TO HAPPEN. THE DRIVER HAS NO CHOICE BUT TO STOP THE CAR IMMEDIATELY IN ITS TRACKS AND TURN IT OFF. THE DRIVER IS UNABLE TO DETERMINE A SAFE PLACE TO PULL THE CAR OVER TO UNTIL THEY HAVE TURNED IT OFF AND BACK ON AND VIRTUALLY ALL WARNING LIGHTS HAVE DISAPPEARED.
Additional Notes:
THIS HAS HAPPENED 3 TIMES NOW. WHEN DRIVING, ALL EMERGENCY NOTIFICATION LIGHTS COME ON WITHOUT WARNING AND THE CAR APPLIES EMERGENCY BRAKING. THE DRIVER IS UNABLE TO ACCELERATE AND MUST COME TO A STOP IMMEDIATELY OR THE CAR DOES IT FOR THEM. THE ONLY WAY TO THEN DRIVE AGAIN, IS TO PARK IT, TURN THE CAR OFF, AND TURN IT BACK ON. WHEN THAT IS DONE, ALMOST ALL WARNING LIGHTS DISAPPEAR AND THE CAR BEHAVES AS THOUGH NOTHING EVER HAPPENED. THE ONLY ERROR THAT THE VEHICLE SHOWS IS AN ERROR WITH THE START/STOP SYSTEM AND SAYS THAT THE ENGINE IS ON DUE TO SYSTEM FAILURE. IF YOU MANUALLY TURN OFF START/STOP, THEN ALL WARNINGS ARE GONE. USUALLY, WHEN THE CAR IS TURNED OFF AND DRIVEN A SECOND TIME AFTER THAT, NO WARNINGS (NOT EVEN START/STOP) APPEAR. THIS HAS HAPPENED AT 65MPH ON CRUISE CONTROL, AT 10MPH IN A PARKING LOT, AND AT 50MPH. THE FIRST TIME IT HAPPENED, A STORED CODE FOR MULTIPLE PASSIVE MINI FAULTS APPEARED, BUT DEALER COULD NOT RECREATE PROBLEM AND I WAS TOLD TO DRIVE IT AND CALL IF IT HAPPENS AGAIN. 3 MONTHS LATER, IT HAPPENED AGAIN WITH COMPLETELY DIFFERENT VARIABLES IN DRIVING PRIOR TO IT HAPPENING. WHEN BROUGHT IN TO THE DEALER, THE SAME CODE WAS THROWN IN ADDITION TO A CODE ABOUT LOW BATTERY OUTPUT. VW WARRANTY ENGINEERS DETERMINED IT NEEDED A SOFTWARE UPDATE. AFTER SOFTWARE UPDATE WAS PERFORMED, THE NEW CODE OF THE BATTERY OUTPUT LEVEL WENT AWAY. 2 MONTHS LATER, THE SAME THING HAPPENED AGAIN AT A DIFFERENT RATE OF SPEED. NO CHECK ENGINE LIGHT WAS EVER ON, NOR IS IT PRESENTLY ON. THERE IS NO WARNING THAT THIS IS GOING TO HAPPEN. THE DRIVER HAS NO CHOICE BUT TO STOP THE CAR IMMEDIATELY IN ITS TRACKS AND TURN IT OFF. THE DRIVER IS UNABLE TO DETERMINE A SAFE PLACE TO PULL THE CAR OVER TO UNTIL THEY HAVE TURNED IT OFF AND BACK ON AND VIRTUALLY ALL WARNING LIGHTS HAVE DISAPPEARED.
Mfg Campaign: 11407349
Recall Date: Apr 10, 2021
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS HAS HAPPENED 3 TIMES NOW. WHEN DRIVING, ALL EMERGENCY NOTIFICATION LIGHTS COME ON WITHOUT WARNING AND THE CAR APPLIES EMERGENCY BRAKING. THE DRIVER IS UNABLE TO ACCELERATE AND MUST COME TO A STOP IMMEDIATELY OR THE CAR DOES IT FOR THEM. THE ONLY WAY TO THEN DRIVE AGAIN, IS TO PARK IT, TURN THE CAR OFF, AND TURN IT BACK ON. WHEN THAT IS DONE, ALMOST ALL WARNING LIGHTS DISAPPEAR AND THE CAR BEHAVES AS THOUGH NOTHING EVER HAPPENED. THE ONLY ERROR THAT THE VEHICLE SHOWS IS AN ERROR WITH THE START/STOP SYSTEM AND SAYS THAT THE ENGINE IS ON DUE TO SYSTEM FAILURE. IF YOU MANUALLY TURN OFF START/STOP, THEN ALL WARNINGS ARE GONE. USUALLY, WHEN THE CAR IS TURNED OFF AND DRIVEN A SECOND TIME AFTER THAT, NO WARNINGS (NOT EVEN START/STOP) APPEAR. THIS HAS HAPPENED AT 65MPH ON CRUISE CONTROL, AT 10MPH IN A PARKING LOT, AND AT 50MPH. THE FIRST TIME IT HAPPENED, A STORED CODE FOR MULTIPLE PASSIVE MINI FAULTS APPEARED, BUT DEALER COULD NOT RECREATE PROBLEM AND I WAS TOLD TO DRIVE IT AND CALL IF IT HAPPENS AGAIN. 3 MONTHS LATER, IT HAPPENED AGAIN WITH COMPLETELY DIFFERENT VARIABLES IN DRIVING PRIOR TO IT HAPPENING. WHEN BROUGHT IN TO THE DEALER, THE SAME CODE WAS THROWN IN ADDITION TO A CODE ABOUT LOW BATTERY OUTPUT. VW WARRANTY ENGINEERS DETERMINED IT NEEDED A SOFTWARE UPDATE. AFTER SOFTWARE UPDATE WAS PERFORMED, THE NEW CODE OF THE BATTERY OUTPUT LEVEL WENT AWAY. 2 MONTHS LATER, THE SAME THING HAPPENED AGAIN AT A DIFFERENT RATE OF SPEED. NO CHECK ENGINE LIGHT WAS EVER ON, NOR IS IT PRESENTLY ON. THERE IS NO WARNING THAT THIS IS GOING TO HAPPEN. THE DRIVER HAS NO CHOICE BUT TO STOP THE CAR IMMEDIATELY IN ITS TRACKS AND TURN IT OFF. THE DRIVER IS UNABLE TO DETERMINE A SAFE PLACE TO PULL THE CAR OVER TO UNTIL THEY HAVE TURNED IT OFF AND BACK ON AND VIRTUALLY ALL WARNING LIGHTS HAVE DISAPPEARED.
Corrective Action:
THIS HAS HAPPENED 3 TIMES NOW. WHEN DRIVING, ALL EMERGENCY NOTIFICATION LIGHTS COME ON WITHOUT WARNING AND THE CAR APPLIES EMERGENCY BRAKING. THE DRIVER IS UNABLE TO ACCELERATE AND MUST COME TO A STOP IMMEDIATELY OR THE CAR DOES IT FOR THEM. THE ONLY WAY TO THEN DRIVE AGAIN, IS TO PARK IT, TURN THE CAR OFF, AND TURN IT BACK ON. WHEN THAT IS DONE, ALMOST ALL WARNING LIGHTS DISAPPEAR AND THE CAR BEHAVES AS THOUGH NOTHING EVER HAPPENED. THE ONLY ERROR THAT THE VEHICLE SHOWS IS AN ERROR WITH THE START/STOP SYSTEM AND SAYS THAT THE ENGINE IS ON DUE TO SYSTEM FAILURE. IF YOU MANUALLY TURN OFF START/STOP, THEN ALL WARNINGS ARE GONE. USUALLY, WHEN THE CAR IS TURNED OFF AND DRIVEN A SECOND TIME AFTER THAT, NO WARNINGS (NOT EVEN START/STOP) APPEAR. THIS HAS HAPPENED AT 65MPH ON CRUISE CONTROL, AT 10MPH IN A PARKING LOT, AND AT 50MPH. THE FIRST TIME IT HAPPENED, A STORED CODE FOR MULTIPLE PASSIVE MINI FAULTS APPEARED, BUT DEALER COULD NOT RECREATE PROBLEM AND I WAS TOLD TO DRIVE IT AND CALL IF IT HAPPENS AGAIN. 3 MONTHS LATER, IT HAPPENED AGAIN WITH COMPLETELY DIFFERENT VARIABLES IN DRIVING PRIOR TO IT HAPPENING. WHEN BROUGHT IN TO THE DEALER, THE SAME CODE WAS THROWN IN ADDITION TO A CODE ABOUT LOW BATTERY OUTPUT. VW WARRANTY ENGINEERS DETERMINED IT NEEDED A SOFTWARE UPDATE. AFTER SOFTWARE UPDATE WAS PERFORMED, THE NEW CODE OF THE BATTERY OUTPUT LEVEL WENT AWAY. 2 MONTHS LATER, THE SAME THING HAPPENED AGAIN AT A DIFFERENT RATE OF SPEED. NO CHECK ENGINE LIGHT WAS EVER ON, NOR IS IT PRESENTLY ON. THERE IS NO WARNING THAT THIS IS GOING TO HAPPEN. THE DRIVER HAS NO CHOICE BUT TO STOP THE CAR IMMEDIATELY IN ITS TRACKS AND TURN IT OFF. THE DRIVER IS UNABLE TO DETERMINE A SAFE PLACE TO PULL THE CAR OVER TO UNTIL THEY HAVE TURNED IT OFF AND BACK ON AND VIRTUALLY ALL WARNING LIGHTS HAVE DISAPPEARED.
Additional Notes:
THIS HAS HAPPENED 3 TIMES NOW. WHEN DRIVING, ALL EMERGENCY NOTIFICATION LIGHTS COME ON WITHOUT WARNING AND THE CAR APPLIES EMERGENCY BRAKING. THE DRIVER IS UNABLE TO ACCELERATE AND MUST COME TO A STOP IMMEDIATELY OR THE CAR DOES IT FOR THEM. THE ONLY WAY TO THEN DRIVE AGAIN, IS TO PARK IT, TURN THE CAR OFF, AND TURN IT BACK ON. WHEN THAT IS DONE, ALMOST ALL WARNING LIGHTS DISAPPEAR AND THE CAR BEHAVES AS THOUGH NOTHING EVER HAPPENED. THE ONLY ERROR THAT THE VEHICLE SHOWS IS AN ERROR WITH THE START/STOP SYSTEM AND SAYS THAT THE ENGINE IS ON DUE TO SYSTEM FAILURE. IF YOU MANUALLY TURN OFF START/STOP, THEN ALL WARNINGS ARE GONE. USUALLY, WHEN THE CAR IS TURNED OFF AND DRIVEN A SECOND TIME AFTER THAT, NO WARNINGS (NOT EVEN START/STOP) APPEAR. THIS HAS HAPPENED AT 65MPH ON CRUISE CONTROL, AT 10MPH IN A PARKING LOT, AND AT 50MPH. THE FIRST TIME IT HAPPENED, A STORED CODE FOR MULTIPLE PASSIVE MINI FAULTS APPEARED, BUT DEALER COULD NOT RECREATE PROBLEM AND I WAS TOLD TO DRIVE IT AND CALL IF IT HAPPENS AGAIN. 3 MONTHS LATER, IT HAPPENED AGAIN WITH COMPLETELY DIFFERENT VARIABLES IN DRIVING PRIOR TO IT HAPPENING. WHEN BROUGHT IN TO THE DEALER, THE SAME CODE WAS THROWN IN ADDITION TO A CODE ABOUT LOW BATTERY OUTPUT. VW WARRANTY ENGINEERS DETERMINED IT NEEDED A SOFTWARE UPDATE. AFTER SOFTWARE UPDATE WAS PERFORMED, THE NEW CODE OF THE BATTERY OUTPUT LEVEL WENT AWAY. 2 MONTHS LATER, THE SAME THING HAPPENED AGAIN AT A DIFFERENT RATE OF SPEED. NO CHECK ENGINE LIGHT WAS EVER ON, NOR IS IT PRESENTLY ON. THERE IS NO WARNING THAT THIS IS GOING TO HAPPEN. THE DRIVER HAS NO CHOICE BUT TO STOP THE CAR IMMEDIATELY IN ITS TRACKS AND TURN IT OFF. THE DRIVER IS UNABLE TO DETERMINE A SAFE PLACE TO PULL THE CAR OVER TO UNTIL THEY HAVE TURNED IT OFF AND BACK ON AND VIRTUALLY ALL WARNING LIGHTS HAVE DISAPPEARED.
Mfg Campaign: 11407349
Recall Date: Apr 10, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
THIS HAS HAPPENED 3 TIMES NOW. WHEN DRIVING, ALL EMERGENCY NOTIFICATION LIGHTS COME ON WITHOUT WARNING AND THE CAR APPLIES EMERGENCY BRAKING. THE DRIVER IS UNABLE TO ACCELERATE AND MUST COME TO A STOP IMMEDIATELY OR THE CAR DOES IT FOR THEM. THE ONLY WAY TO THEN DRIVE AGAIN, IS TO PARK IT, TURN THE CAR OFF, AND TURN IT BACK ON. WHEN THAT IS DONE, ALMOST ALL WARNING LIGHTS DISAPPEAR AND THE CAR BEHAVES AS THOUGH NOTHING EVER HAPPENED. THE ONLY ERROR THAT THE VEHICLE SHOWS IS AN ERROR WITH THE START/STOP SYSTEM AND SAYS THAT THE ENGINE IS ON DUE TO SYSTEM FAILURE. IF YOU MANUALLY TURN OFF START/STOP, THEN ALL WARNINGS ARE GONE. USUALLY, WHEN THE CAR IS TURNED OFF AND DRIVEN A SECOND TIME AFTER THAT, NO WARNINGS (NOT EVEN START/STOP) APPEAR. THIS HAS HAPPENED AT 65MPH ON CRUISE CONTROL, AT 10MPH IN A PARKING LOT, AND AT 50MPH. THE FIRST TIME IT HAPPENED, A STORED CODE FOR MULTIPLE PASSIVE MINI FAULTS APPEARED, BUT DEALER COULD NOT RECREATE PROBLEM AND I WAS TOLD TO DRIVE IT AND CALL IF IT HAPPENS AGAIN. 3 MONTHS LATER, IT HAPPENED AGAIN WITH COMPLETELY DIFFERENT VARIABLES IN DRIVING PRIOR TO IT HAPPENING. WHEN BROUGHT IN TO THE DEALER, THE SAME CODE WAS THROWN IN ADDITION TO A CODE ABOUT LOW BATTERY OUTPUT. VW WARRANTY ENGINEERS DETERMINED IT NEEDED A SOFTWARE UPDATE. AFTER SOFTWARE UPDATE WAS PERFORMED, THE NEW CODE OF THE BATTERY OUTPUT LEVEL WENT AWAY. 2 MONTHS LATER, THE SAME THING HAPPENED AGAIN AT A DIFFERENT RATE OF SPEED. NO CHECK ENGINE LIGHT WAS EVER ON, NOR IS IT PRESENTLY ON. THERE IS NO WARNING THAT THIS IS GOING TO HAPPEN. THE DRIVER HAS NO CHOICE BUT TO STOP THE CAR IMMEDIATELY IN ITS TRACKS AND TURN IT OFF. THE DRIVER IS UNABLE TO DETERMINE A SAFE PLACE TO PULL THE CAR OVER TO UNTIL THEY HAVE TURNED IT OFF AND BACK ON AND VIRTUALLY ALL WARNING LIGHTS HAVE DISAPPEARED.
Corrective Action:
THIS HAS HAPPENED 3 TIMES NOW. WHEN DRIVING, ALL EMERGENCY NOTIFICATION LIGHTS COME ON WITHOUT WARNING AND THE CAR APPLIES EMERGENCY BRAKING. THE DRIVER IS UNABLE TO ACCELERATE AND MUST COME TO A STOP IMMEDIATELY OR THE CAR DOES IT FOR THEM. THE ONLY WAY TO THEN DRIVE AGAIN, IS TO PARK IT, TURN THE CAR OFF, AND TURN IT BACK ON. WHEN THAT IS DONE, ALMOST ALL WARNING LIGHTS DISAPPEAR AND THE CAR BEHAVES AS THOUGH NOTHING EVER HAPPENED. THE ONLY ERROR THAT THE VEHICLE SHOWS IS AN ERROR WITH THE START/STOP SYSTEM AND SAYS THAT THE ENGINE IS ON DUE TO SYSTEM FAILURE. IF YOU MANUALLY TURN OFF START/STOP, THEN ALL WARNINGS ARE GONE. USUALLY, WHEN THE CAR IS TURNED OFF AND DRIVEN A SECOND TIME AFTER THAT, NO WARNINGS (NOT EVEN START/STOP) APPEAR. THIS HAS HAPPENED AT 65MPH ON CRUISE CONTROL, AT 10MPH IN A PARKING LOT, AND AT 50MPH. THE FIRST TIME IT HAPPENED, A STORED CODE FOR MULTIPLE PASSIVE MINI FAULTS APPEARED, BUT DEALER COULD NOT RECREATE PROBLEM AND I WAS TOLD TO DRIVE IT AND CALL IF IT HAPPENS AGAIN. 3 MONTHS LATER, IT HAPPENED AGAIN WITH COMPLETELY DIFFERENT VARIABLES IN DRIVING PRIOR TO IT HAPPENING. WHEN BROUGHT IN TO THE DEALER, THE SAME CODE WAS THROWN IN ADDITION TO A CODE ABOUT LOW BATTERY OUTPUT. VW WARRANTY ENGINEERS DETERMINED IT NEEDED A SOFTWARE UPDATE. AFTER SOFTWARE UPDATE WAS PERFORMED, THE NEW CODE OF THE BATTERY OUTPUT LEVEL WENT AWAY. 2 MONTHS LATER, THE SAME THING HAPPENED AGAIN AT A DIFFERENT RATE OF SPEED. NO CHECK ENGINE LIGHT WAS EVER ON, NOR IS IT PRESENTLY ON. THERE IS NO WARNING THAT THIS IS GOING TO HAPPEN. THE DRIVER HAS NO CHOICE BUT TO STOP THE CAR IMMEDIATELY IN ITS TRACKS AND TURN IT OFF. THE DRIVER IS UNABLE TO DETERMINE A SAFE PLACE TO PULL THE CAR OVER TO UNTIL THEY HAVE TURNED IT OFF AND BACK ON AND VIRTUALLY ALL WARNING LIGHTS HAVE DISAPPEARED.
Additional Notes:
THIS HAS HAPPENED 3 TIMES NOW. WHEN DRIVING, ALL EMERGENCY NOTIFICATION LIGHTS COME ON WITHOUT WARNING AND THE CAR APPLIES EMERGENCY BRAKING. THE DRIVER IS UNABLE TO ACCELERATE AND MUST COME TO A STOP IMMEDIATELY OR THE CAR DOES IT FOR THEM. THE ONLY WAY TO THEN DRIVE AGAIN, IS TO PARK IT, TURN THE CAR OFF, AND TURN IT BACK ON. WHEN THAT IS DONE, ALMOST ALL WARNING LIGHTS DISAPPEAR AND THE CAR BEHAVES AS THOUGH NOTHING EVER HAPPENED. THE ONLY ERROR THAT THE VEHICLE SHOWS IS AN ERROR WITH THE START/STOP SYSTEM AND SAYS THAT THE ENGINE IS ON DUE TO SYSTEM FAILURE. IF YOU MANUALLY TURN OFF START/STOP, THEN ALL WARNINGS ARE GONE. USUALLY, WHEN THE CAR IS TURNED OFF AND DRIVEN A SECOND TIME AFTER THAT, NO WARNINGS (NOT EVEN START/STOP) APPEAR. THIS HAS HAPPENED AT 65MPH ON CRUISE CONTROL, AT 10MPH IN A PARKING LOT, AND AT 50MPH. THE FIRST TIME IT HAPPENED, A STORED CODE FOR MULTIPLE PASSIVE MINI FAULTS APPEARED, BUT DEALER COULD NOT RECREATE PROBLEM AND I WAS TOLD TO DRIVE IT AND CALL IF IT HAPPENS AGAIN. 3 MONTHS LATER, IT HAPPENED AGAIN WITH COMPLETELY DIFFERENT VARIABLES IN DRIVING PRIOR TO IT HAPPENING. WHEN BROUGHT IN TO THE DEALER, THE SAME CODE WAS THROWN IN ADDITION TO A CODE ABOUT LOW BATTERY OUTPUT. VW WARRANTY ENGINEERS DETERMINED IT NEEDED A SOFTWARE UPDATE. AFTER SOFTWARE UPDATE WAS PERFORMED, THE NEW CODE OF THE BATTERY OUTPUT LEVEL WENT AWAY. 2 MONTHS LATER, THE SAME THING HAPPENED AGAIN AT A DIFFERENT RATE OF SPEED. NO CHECK ENGINE LIGHT WAS EVER ON, NOR IS IT PRESENTLY ON. THERE IS NO WARNING THAT THIS IS GOING TO HAPPEN. THE DRIVER HAS NO CHOICE BUT TO STOP THE CAR IMMEDIATELY IN ITS TRACKS AND TURN IT OFF. THE DRIVER IS UNABLE TO DETERMINE A SAFE PLACE TO PULL THE CAR OVER TO UNTIL THEY HAVE TURNED IT OFF AND BACK ON AND VIRTUALLY ALL WARNING LIGHTS HAVE DISAPPEARED.
Mfg Campaign: 11407349
Recall Date: Apr 10, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY KEEPS DYING. SEEMS TO BE A RAMPANT PROBLEM WITH VW ATLAS. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T73111_DS837472
Corrective Action:
BATTERY KEEPS DYING. SEEMS TO BE A RAMPANT PROBLEM WITH VW ATLAS. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T73111_DS837472
Additional Notes:
BATTERY KEEPS DYING. SEEMS TO BE A RAMPANT PROBLEM WITH VW ATLAS. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T73111_DS837472
Mfg Campaign: 11406410
Recall Date: Apr 5, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE ENGINE OVERHEATED, STALLED OUT, UNABLE TO RESTART AND SMELLED LIKE GASOLINE AND VOLKSWAGEN DEALER SAYS NEED NEW ENGINE.
Corrective Action:
THE ENGINE OVERHEATED, STALLED OUT, UNABLE TO RESTART AND SMELLED LIKE GASOLINE AND VOLKSWAGEN DEALER SAYS NEED NEW ENGINE.
Additional Notes:
THE ENGINE OVERHEATED, STALLED OUT, UNABLE TO RESTART AND SMELLED LIKE GASOLINE AND VOLKSWAGEN DEALER SAYS NEED NEW ENGINE.
Mfg Campaign: 11406245
Recall Date: Apr 3, 2021
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE ENGINE OVERHEATED, STALLED OUT, UNABLE TO RESTART AND SMELLED LIKE GASOLINE AND VOLKSWAGEN DEALER SAYS NEED NEW ENGINE.
Corrective Action:
THE ENGINE OVERHEATED, STALLED OUT, UNABLE TO RESTART AND SMELLED LIKE GASOLINE AND VOLKSWAGEN DEALER SAYS NEED NEW ENGINE.
Additional Notes:
THE ENGINE OVERHEATED, STALLED OUT, UNABLE TO RESTART AND SMELLED LIKE GASOLINE AND VOLKSWAGEN DEALER SAYS NEED NEW ENGINE.
Mfg Campaign: 11406245
Recall Date: Apr 3, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN THE VEHICLE IS IN MOTION, SPECIFICALLY WHEN ACCELERATING BUT AT A LOW SPEED (WHEN THE DOORS WOULD NORMALLY AUTO LOCK) THE LOCKS ATTEMPT TO 'UNLOCK' REPEATEDLY. THERE IS ALSO A LIGHT IN THE CARGO AREA THAT DOESN'T TURN ON CONSISTENTLY AND SOMETIMES FLICKERS WHEN THE CAR IS RUNNING, IN PARK, AND THE REAR GATE IS OPEN.
Corrective Action:
WHEN THE VEHICLE IS IN MOTION, SPECIFICALLY WHEN ACCELERATING BUT AT A LOW SPEED (WHEN THE DOORS WOULD NORMALLY AUTO LOCK) THE LOCKS ATTEMPT TO 'UNLOCK' REPEATEDLY. THERE IS ALSO A LIGHT IN THE CARGO AREA THAT DOESN'T TURN ON CONSISTENTLY AND SOMETIMES FLICKERS WHEN THE CAR IS RUNNING, IN PARK, AND THE REAR GATE IS OPEN.
Additional Notes:
WHEN THE VEHICLE IS IN MOTION, SPECIFICALLY WHEN ACCELERATING BUT AT A LOW SPEED (WHEN THE DOORS WOULD NORMALLY AUTO LOCK) THE LOCKS ATTEMPT TO 'UNLOCK' REPEATEDLY. THERE IS ALSO A LIGHT IN THE CARGO AREA THAT DOESN'T TURN ON CONSISTENTLY AND SOMETIMES FLICKERS WHEN THE CAR IS RUNNING, IN PARK, AND THE REAR GATE IS OPEN.
Mfg Campaign: 11405606
Recall Date: Mar 30, 2021
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