Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FB
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 09D9
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01F1
Recall Date: May 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44R1
Recall Date: Mar 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01E9
Recall Date: Sep 16, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The vehicles may be equipped with an incorrectly manufactured air bag sensor, which can delay or disable air bag deployment when necessary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69AL
Recall Date: Jan 31, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94L9
Recall Date: May 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42J2/42J3
Recall Date: Dec 19, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 90L3 / 90L4
Recall Date: Nov 26, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas vehicles. During production, the air conditioning system drain tube may have been twisted, causing water to drain into the air bag control module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 87F9
Recall Date: Aug 20, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and 2017-2018 Volkswagen Passat vehicles. The brake caliper bracket mounting bolts on these vehicles may not have been tightened sufficiently.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 46H6
Recall Date: Aug 15, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswaen) is recalling certain 2018 Volkswagen Atlas vehicles. The owner's manuals provided with the affected vehicles do not inform the customers about the child restraint size limitation/restrictions for the second row center seating position. As a result, the center and adjacent outboard seat belt buckles on the second row can become damaged it a child seat base is installed that is wider than 12.6 inches.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69X1
Recall Date: Jun 7, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69W8 69W9
Recall Date: Jun 6, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 47N8, 47N9, 47N6
Recall Date: Jun 1, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain Volkswagen Atlas vehicles. The fuel tank on these vehicles may leak fuel due to a manufacturing error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20AW
Recall Date: May 2, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The fuel tank may have been manufactured with insufficient wall thickness, potentially resulting in the tank leaking fuel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20AQ
Recall Date: Nov 29, 2017
Consumer Complaints
626 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The low beams went out and you have to replace the entire front lighting assembly.
Corrective Action:
The low beams went out and you have to replace the entire front lighting assembly.
Additional Notes:
The low beams went out and you have to replace the entire front lighting assembly.
Mfg Campaign: 11650008
Recall Date: Mar 23, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE EPC LIGHT WILL COME ON AT ANYTIME. MEANING WHILE DRIVING ON A STREET HIGHWAY OR FREEWAY. WHICH IS A SAFETY ISSUE. THE VEICHLE WILL LOSE POWER AND START TO SHAKE. THE LIGHT WILL GO OFF ONCE TURNED OFF AND TURNED BACK ON. THERE MOST BE SOME ELECTRICAL ISSUE. NOT SURE WHY THERE HAS NOT BEEN A RECALL ON THE 2018. THEY HAVE MANY COMPLAINTS AND ISSUES. THIS HAS BEEN AN ISSUE FOR MONTHS.
Corrective Action:
THE EPC LIGHT WILL COME ON AT ANYTIME. MEANING WHILE DRIVING ON A STREET HIGHWAY OR FREEWAY. WHICH IS A SAFETY ISSUE. THE VEICHLE WILL LOSE POWER AND START TO SHAKE. THE LIGHT WILL GO OFF ONCE TURNED OFF AND TURNED BACK ON. THERE MOST BE SOME ELECTRICAL ISSUE. NOT SURE WHY THERE HAS NOT BEEN A RECALL ON THE 2018. THEY HAVE MANY COMPLAINTS AND ISSUES. THIS HAS BEEN AN ISSUE FOR MONTHS.
Additional Notes:
THE EPC LIGHT WILL COME ON AT ANYTIME. MEANING WHILE DRIVING ON A STREET HIGHWAY OR FREEWAY. WHICH IS A SAFETY ISSUE. THE VEICHLE WILL LOSE POWER AND START TO SHAKE. THE LIGHT WILL GO OFF ONCE TURNED OFF AND TURNED BACK ON. THERE MOST BE SOME ELECTRICAL ISSUE. NOT SURE WHY THERE HAS NOT BEEN A RECALL ON THE 2018. THEY HAVE MANY COMPLAINTS AND ISSUES. THIS HAS BEEN AN ISSUE FOR MONTHS.
Mfg Campaign: 11646925
Recall Date: Mar 7, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE EPC LIGHT WILL COME ON AT ANYTIME. MEANING WHILE DRIVING ON A STREET HIGHWAY OR FREEWAY. WHICH IS A SAFETY ISSUE. THE VEICHLE WILL LOSE POWER AND START TO SHAKE. THE LIGHT WILL GO OFF ONCE TURNED OFF AND TURNED BACK ON. THERE MOST BE SOME ELECTRICAL ISSUE. NOT SURE WHY THERE HAS NOT BEEN A RECALL ON THE 2018. THEY HAVE MANY COMPLAINTS AND ISSUES. THIS HAS BEEN AN ISSUE FOR MONTHS.
Corrective Action:
THE EPC LIGHT WILL COME ON AT ANYTIME. MEANING WHILE DRIVING ON A STREET HIGHWAY OR FREEWAY. WHICH IS A SAFETY ISSUE. THE VEICHLE WILL LOSE POWER AND START TO SHAKE. THE LIGHT WILL GO OFF ONCE TURNED OFF AND TURNED BACK ON. THERE MOST BE SOME ELECTRICAL ISSUE. NOT SURE WHY THERE HAS NOT BEEN A RECALL ON THE 2018. THEY HAVE MANY COMPLAINTS AND ISSUES. THIS HAS BEEN AN ISSUE FOR MONTHS.
Additional Notes:
THE EPC LIGHT WILL COME ON AT ANYTIME. MEANING WHILE DRIVING ON A STREET HIGHWAY OR FREEWAY. WHICH IS A SAFETY ISSUE. THE VEICHLE WILL LOSE POWER AND START TO SHAKE. THE LIGHT WILL GO OFF ONCE TURNED OFF AND TURNED BACK ON. THERE MOST BE SOME ELECTRICAL ISSUE. NOT SURE WHY THERE HAS NOT BEEN A RECALL ON THE 2018. THEY HAVE MANY COMPLAINTS AND ISSUES. THIS HAS BEEN AN ISSUE FOR MONTHS.
Mfg Campaign: 11646925
Recall Date: Mar 7, 2025
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE EPC LIGHT WILL COME ON AT ANYTIME. MEANING WHILE DRIVING ON A STREET HIGHWAY OR FREEWAY. WHICH IS A SAFETY ISSUE. THE VEICHLE WILL LOSE POWER AND START TO SHAKE. THE LIGHT WILL GO OFF ONCE TURNED OFF AND TURNED BACK ON. THERE MOST BE SOME ELECTRICAL ISSUE. NOT SURE WHY THERE HAS NOT BEEN A RECALL ON THE 2018. THEY HAVE MANY COMPLAINTS AND ISSUES. THIS HAS BEEN AN ISSUE FOR MONTHS.
Corrective Action:
THE EPC LIGHT WILL COME ON AT ANYTIME. MEANING WHILE DRIVING ON A STREET HIGHWAY OR FREEWAY. WHICH IS A SAFETY ISSUE. THE VEICHLE WILL LOSE POWER AND START TO SHAKE. THE LIGHT WILL GO OFF ONCE TURNED OFF AND TURNED BACK ON. THERE MOST BE SOME ELECTRICAL ISSUE. NOT SURE WHY THERE HAS NOT BEEN A RECALL ON THE 2018. THEY HAVE MANY COMPLAINTS AND ISSUES. THIS HAS BEEN AN ISSUE FOR MONTHS.
Additional Notes:
THE EPC LIGHT WILL COME ON AT ANYTIME. MEANING WHILE DRIVING ON A STREET HIGHWAY OR FREEWAY. WHICH IS A SAFETY ISSUE. THE VEICHLE WILL LOSE POWER AND START TO SHAKE. THE LIGHT WILL GO OFF ONCE TURNED OFF AND TURNED BACK ON. THERE MOST BE SOME ELECTRICAL ISSUE. NOT SURE WHY THERE HAS NOT BEEN A RECALL ON THE 2018. THEY HAVE MANY COMPLAINTS AND ISSUES. THIS HAS BEEN AN ISSUE FOR MONTHS.
Mfg Campaign: 11646925
Recall Date: Mar 7, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving on the highway with my family in stop and go traffic when my car turned off on its own while still in Drive. The car has an "Auto On/Off" feature that we had disabled so it should not have, for any reason, done this. We had a semi-truck behind us that nearly rearended us. After putting the car in park, in the middle of the highway, and restarting the engine the car turned off again less than 10 minutes later. This car has a brand-new battery and purge control solenoid (after a check engine light) due to this issue, thinking it would fix it.
Corrective Action:
I was driving on the highway with my family in stop and go traffic when my car turned off on its own while still in Drive. The car has an "Auto On/Off" feature that we had disabled so it should not have, for any reason, done this. We had a semi-truck behind us that nearly rearended us. After putting the car in park, in the middle of the highway, and restarting the engine the car turned off again less than 10 minutes later. This car has a brand-new battery and purge control solenoid (after a check engine light) due to this issue, thinking it would fix it.
Additional Notes:
I was driving on the highway with my family in stop and go traffic when my car turned off on its own while still in Drive. The car has an "Auto On/Off" feature that we had disabled so it should not have, for any reason, done this. We had a semi-truck behind us that nearly rearended us. After putting the car in park, in the middle of the highway, and restarting the engine the car turned off again less than 10 minutes later. This car has a brand-new battery and purge control solenoid (after a check engine light) due to this issue, thinking it would fix it.
Mfg Campaign: 11644452
Recall Date: Feb 24, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving on the highway with my family in stop and go traffic when my car turned off on its own while still in Drive. The car has an "Auto On/Off" feature that we had disabled so it should not have, for any reason, done this. We had a semi-truck behind us that nearly rearended us. After putting the car in park, in the middle of the highway, and restarting the engine the car turned off again less than 10 minutes later. This car has a brand-new battery and purge control solenoid (after a check engine light) due to this issue, thinking it would fix it.
Corrective Action:
I was driving on the highway with my family in stop and go traffic when my car turned off on its own while still in Drive. The car has an "Auto On/Off" feature that we had disabled so it should not have, for any reason, done this. We had a semi-truck behind us that nearly rearended us. After putting the car in park, in the middle of the highway, and restarting the engine the car turned off again less than 10 minutes later. This car has a brand-new battery and purge control solenoid (after a check engine light) due to this issue, thinking it would fix it.
Additional Notes:
I was driving on the highway with my family in stop and go traffic when my car turned off on its own while still in Drive. The car has an "Auto On/Off" feature that we had disabled so it should not have, for any reason, done this. We had a semi-truck behind us that nearly rearended us. After putting the car in park, in the middle of the highway, and restarting the engine the car turned off again less than 10 minutes later. This car has a brand-new battery and purge control solenoid (after a check engine light) due to this issue, thinking it would fix it.
Mfg Campaign: 11644452
Recall Date: Feb 24, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The door actuator on the front passenger side of the vehicle stopped working. Here is a list of my concerns as a result: Security: Inability to Lock/Unlock/Functionality: - The primary concern is the inability to securely lock or unlock the vehicle. It creates a significant security risk, putting myself and my belongings vulnerable. - The alarm system is integrated with the door lock system and when I open the faulty door after locking my car, the alarm does not sound. - Keyless entry systems often rely on door actuators. A faulty actuator can render remote keyless entry inoperable. Safety Concerns: - If my child safety locks are electronically controlled, a faulty actuator can make it difficult to access the vehicle in an emergency. I have two young children, [XXX] Other concerns: A faulty door actuator can negatively impact the vehicle's resale value as it may require repair or replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The door actuator on the front passenger side of the vehicle stopped working. Here is a list of my concerns as a result: Security: Inability to Lock/Unlock/Functionality: - The primary concern is the inability to securely lock or unlock the vehicle. It creates a significant security risk, putting myself and my belongings vulnerable. - The alarm system is integrated with the door lock system and when I open the faulty door after locking my car, the alarm does not sound. - Keyless entry systems often rely on door actuators. A faulty actuator can render remote keyless entry inoperable. Safety Concerns: - If my child safety locks are electronically controlled, a faulty actuator can make it difficult to access the vehicle in an emergency. I have two young children, [XXX] Other concerns: A faulty door actuator can negatively impact the vehicle's resale value as it may require repair or replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The door actuator on the front passenger side of the vehicle stopped working. Here is a list of my concerns as a result: Security: Inability to Lock/Unlock/Functionality: - The primary concern is the inability to securely lock or unlock the vehicle. It creates a significant security risk, putting myself and my belongings vulnerable. - The alarm system is integrated with the door lock system and when I open the faulty door after locking my car, the alarm does not sound. - Keyless entry systems often rely on door actuators. A faulty actuator can render remote keyless entry inoperable. Safety Concerns: - If my child safety locks are electronically controlled, a faulty actuator can make it difficult to access the vehicle in an emergency. I have two young children, [XXX] Other concerns: A faulty door actuator can negatively impact the vehicle's resale value as it may require repair or replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11639431
Recall Date: Jan 29, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My wife was driving to the store on surface streets at about 9am on a clear morning. At a stop light, waiting for the green. After light turned green she accelerated at a normal rate. Midway through the intersection (at about 10 mph) the vehicles emergency braking system engaged for no reason slamming her to an immediate stop. There were no obstructions in front or to either side of the vehicle. There was another car behind her that almost rear-ended her. My wife's safety was at risk because she could have been involved in a collision which may have resulted in injuries to my wife and or others and she was sitting, shaken in the middle of an intersection thinking that someone had hit her from behind. The vehicle has not been taken to the dealership yet. My wife states that the vehicle displayed many indicator warning lights on the instrument panel after it stopped including the Advance Warning lights, but instead of just showing a collision warning with the car, 3-double bars and lanes in red, it showed (in red) a car with 4-double bars all around the vehicle, no lanes and the vehicle shut off. The car started again when she took her foot off of the brake.
Corrective Action:
My wife was driving to the store on surface streets at about 9am on a clear morning. At a stop light, waiting for the green. After light turned green she accelerated at a normal rate. Midway through the intersection (at about 10 mph) the vehicles emergency braking system engaged for no reason slamming her to an immediate stop. There were no obstructions in front or to either side of the vehicle. There was another car behind her that almost rear-ended her. My wife's safety was at risk because she could have been involved in a collision which may have resulted in injuries to my wife and or others and she was sitting, shaken in the middle of an intersection thinking that someone had hit her from behind. The vehicle has not been taken to the dealership yet. My wife states that the vehicle displayed many indicator warning lights on the instrument panel after it stopped including the Advance Warning lights, but instead of just showing a collision warning with the car, 3-double bars and lanes in red, it showed (in red) a car with 4-double bars all around the vehicle, no lanes and the vehicle shut off. The car started again when she took her foot off of the brake.
Additional Notes:
My wife was driving to the store on surface streets at about 9am on a clear morning. At a stop light, waiting for the green. After light turned green she accelerated at a normal rate. Midway through the intersection (at about 10 mph) the vehicles emergency braking system engaged for no reason slamming her to an immediate stop. There were no obstructions in front or to either side of the vehicle. There was another car behind her that almost rear-ended her. My wife's safety was at risk because she could have been involved in a collision which may have resulted in injuries to my wife and or others and she was sitting, shaken in the middle of an intersection thinking that someone had hit her from behind. The vehicle has not been taken to the dealership yet. My wife states that the vehicle displayed many indicator warning lights on the instrument panel after it stopped including the Advance Warning lights, but instead of just showing a collision warning with the car, 3-double bars and lanes in red, it showed (in red) a car with 4-double bars all around the vehicle, no lanes and the vehicle shut off. The car started again when she took her foot off of the brake.
Mfg Campaign: 11638964
Recall Date: Jan 27, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My wife was driving to the store on surface streets at about 9am on a clear morning. At a stop light, waiting for the green. After light turned green she accelerated at a normal rate. Midway through the intersection (at about 10 mph) the vehicles emergency braking system engaged for no reason slamming her to an immediate stop. There were no obstructions in front or to either side of the vehicle. There was another car behind her that almost rear-ended her. My wife's safety was at risk because she could have been involved in a collision which may have resulted in injuries to my wife and or others and she was sitting, shaken in the middle of an intersection thinking that someone had hit her from behind. The vehicle has not been taken to the dealership yet. My wife states that the vehicle displayed many indicator warning lights on the instrument panel after it stopped including the Advance Warning lights, but instead of just showing a collision warning with the car, 3-double bars and lanes in red, it showed (in red) a car with 4-double bars all around the vehicle, no lanes and the vehicle shut off. The car started again when she took her foot off of the brake.
Corrective Action:
My wife was driving to the store on surface streets at about 9am on a clear morning. At a stop light, waiting for the green. After light turned green she accelerated at a normal rate. Midway through the intersection (at about 10 mph) the vehicles emergency braking system engaged for no reason slamming her to an immediate stop. There were no obstructions in front or to either side of the vehicle. There was another car behind her that almost rear-ended her. My wife's safety was at risk because she could have been involved in a collision which may have resulted in injuries to my wife and or others and she was sitting, shaken in the middle of an intersection thinking that someone had hit her from behind. The vehicle has not been taken to the dealership yet. My wife states that the vehicle displayed many indicator warning lights on the instrument panel after it stopped including the Advance Warning lights, but instead of just showing a collision warning with the car, 3-double bars and lanes in red, it showed (in red) a car with 4-double bars all around the vehicle, no lanes and the vehicle shut off. The car started again when she took her foot off of the brake.
Additional Notes:
My wife was driving to the store on surface streets at about 9am on a clear morning. At a stop light, waiting for the green. After light turned green she accelerated at a normal rate. Midway through the intersection (at about 10 mph) the vehicles emergency braking system engaged for no reason slamming her to an immediate stop. There were no obstructions in front or to either side of the vehicle. There was another car behind her that almost rear-ended her. My wife's safety was at risk because she could have been involved in a collision which may have resulted in injuries to my wife and or others and she was sitting, shaken in the middle of an intersection thinking that someone had hit her from behind. The vehicle has not been taken to the dealership yet. My wife states that the vehicle displayed many indicator warning lights on the instrument panel after it stopped including the Advance Warning lights, but instead of just showing a collision warning with the car, 3-double bars and lanes in red, it showed (in red) a car with 4-double bars all around the vehicle, no lanes and the vehicle shut off. The car started again when she took her foot off of the brake.
Mfg Campaign: 11638964
Recall Date: Jan 27, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The vehicle randomly shuts down when slowing to a halt or after coming to a halt..a prompt to manually restart the vehicle then pops up on he dashboard screen. The most recent event occurred on date below
Corrective Action:
The vehicle randomly shuts down when slowing to a halt or after coming to a halt..a prompt to manually restart the vehicle then pops up on he dashboard screen. The most recent event occurred on date below
Additional Notes:
The vehicle randomly shuts down when slowing to a halt or after coming to a halt..a prompt to manually restart the vehicle then pops up on he dashboard screen. The most recent event occurred on date below
Mfg Campaign: 11638629
Recall Date: Jan 26, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Purchased Car with 17,000 miles on it. At 35,400 miles I had an electrical issue, cars was driving slow and jerking, sputtering while on the highway. the EMP ? light came on. I brought to the Clear Lake Volkswagen and they had to change our alot of the electronic system. I drove my car for about 9 months and my battery that was brand new died. There was a something with the electronic system. All along since I have owned the car, it would randomly stall when I would come to a stop. Never a big issue and just thought it was something with the stop/start. Last week while driving on the highway, 4-7 times when I would just take my foot off the gas the car would stall. I would have to pull off the the side of the highway, (NOT SAFE) put car in park and start it again. I again brought it to the dealership and they told me it is the Carbon gasket filter along with a clogged fuel line. I am hearing that has happened alot. I AM SELLING THIS CAR AS SOON AS I GET IT BACK. It has had engine issues since 6 months owning. NEVER BUYING VOLKSWAGON AGAIN.
Corrective Action:
Purchased Car with 17,000 miles on it. At 35,400 miles I had an electrical issue, cars was driving slow and jerking, sputtering while on the highway. the EMP ? light came on. I brought to the Clear Lake Volkswagen and they had to change our alot of the electronic system. I drove my car for about 9 months and my battery that was brand new died. There was a something with the electronic system. All along since I have owned the car, it would randomly stall when I would come to a stop. Never a big issue and just thought it was something with the stop/start. Last week while driving on the highway, 4-7 times when I would just take my foot off the gas the car would stall. I would have to pull off the the side of the highway, (NOT SAFE) put car in park and start it again. I again brought it to the dealership and they told me it is the Carbon gasket filter along with a clogged fuel line. I am hearing that has happened alot. I AM SELLING THIS CAR AS SOON AS I GET IT BACK. It has had engine issues since 6 months owning. NEVER BUYING VOLKSWAGON AGAIN.
Additional Notes:
Purchased Car with 17,000 miles on it. At 35,400 miles I had an electrical issue, cars was driving slow and jerking, sputtering while on the highway. the EMP ? light came on. I brought to the Clear Lake Volkswagen and they had to change our alot of the electronic system. I drove my car for about 9 months and my battery that was brand new died. There was a something with the electronic system. All along since I have owned the car, it would randomly stall when I would come to a stop. Never a big issue and just thought it was something with the stop/start. Last week while driving on the highway, 4-7 times when I would just take my foot off the gas the car would stall. I would have to pull off the the side of the highway, (NOT SAFE) put car in park and start it again. I again brought it to the dealership and they told me it is the Carbon gasket filter along with a clogged fuel line. I am hearing that has happened alot. I AM SELLING THIS CAR AS SOON AS I GET IT BACK. It has had engine issues since 6 months owning. NEVER BUYING VOLKSWAGON AGAIN.
Mfg Campaign: 11636569
Recall Date: Jan 17, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Purchased Car with 17,000 miles on it. At 35,400 miles I had an electrical issue, cars was driving slow and jerking, sputtering while on the highway. the EMP ? light came on. I brought to the Clear Lake Volkswagen and they had to change our alot of the electronic system. I drove my car for about 9 months and my battery that was brand new died. There was a something with the electronic system. All along since I have owned the car, it would randomly stall when I would come to a stop. Never a big issue and just thought it was something with the stop/start. Last week while driving on the highway, 4-7 times when I would just take my foot off the gas the car would stall. I would have to pull off the the side of the highway, (NOT SAFE) put car in park and start it again. I again brought it to the dealership and they told me it is the Carbon gasket filter along with a clogged fuel line. I am hearing that has happened alot. I AM SELLING THIS CAR AS SOON AS I GET IT BACK. It has had engine issues since 6 months owning. NEVER BUYING VOLKSWAGON AGAIN.
Corrective Action:
Purchased Car with 17,000 miles on it. At 35,400 miles I had an electrical issue, cars was driving slow and jerking, sputtering while on the highway. the EMP ? light came on. I brought to the Clear Lake Volkswagen and they had to change our alot of the electronic system. I drove my car for about 9 months and my battery that was brand new died. There was a something with the electronic system. All along since I have owned the car, it would randomly stall when I would come to a stop. Never a big issue and just thought it was something with the stop/start. Last week while driving on the highway, 4-7 times when I would just take my foot off the gas the car would stall. I would have to pull off the the side of the highway, (NOT SAFE) put car in park and start it again. I again brought it to the dealership and they told me it is the Carbon gasket filter along with a clogged fuel line. I am hearing that has happened alot. I AM SELLING THIS CAR AS SOON AS I GET IT BACK. It has had engine issues since 6 months owning. NEVER BUYING VOLKSWAGON AGAIN.
Additional Notes:
Purchased Car with 17,000 miles on it. At 35,400 miles I had an electrical issue, cars was driving slow and jerking, sputtering while on the highway. the EMP ? light came on. I brought to the Clear Lake Volkswagen and they had to change our alot of the electronic system. I drove my car for about 9 months and my battery that was brand new died. There was a something with the electronic system. All along since I have owned the car, it would randomly stall when I would come to a stop. Never a big issue and just thought it was something with the stop/start. Last week while driving on the highway, 4-7 times when I would just take my foot off the gas the car would stall. I would have to pull off the the side of the highway, (NOT SAFE) put car in park and start it again. I again brought it to the dealership and they told me it is the Carbon gasket filter along with a clogged fuel line. I am hearing that has happened alot. I AM SELLING THIS CAR AS SOON AS I GET IT BACK. It has had engine issues since 6 months owning. NEVER BUYING VOLKSWAGON AGAIN.
Mfg Campaign: 11636569
Recall Date: Jan 17, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Purchased Car with 17,000 miles on it. At 35,400 miles I had an electrical issue, cars was driving slow and jerking, sputtering while on the highway. the EMP ? light came on. I brought to the Clear Lake Volkswagen and they had to change our alot of the electronic system. I drove my car for about 9 months and my battery that was brand new died. There was a something with the electronic system. All along since I have owned the car, it would randomly stall when I would come to a stop. Never a big issue and just thought it was something with the stop/start. Last week while driving on the highway, 4-7 times when I would just take my foot off the gas the car would stall. I would have to pull off the the side of the highway, (NOT SAFE) put car in park and start it again. I again brought it to the dealership and they told me it is the Carbon gasket filter along with a clogged fuel line. I am hearing that has happened alot. I AM SELLING THIS CAR AS SOON AS I GET IT BACK. It has had engine issues since 6 months owning. NEVER BUYING VOLKSWAGON AGAIN.
Corrective Action:
Purchased Car with 17,000 miles on it. At 35,400 miles I had an electrical issue, cars was driving slow and jerking, sputtering while on the highway. the EMP ? light came on. I brought to the Clear Lake Volkswagen and they had to change our alot of the electronic system. I drove my car for about 9 months and my battery that was brand new died. There was a something with the electronic system. All along since I have owned the car, it would randomly stall when I would come to a stop. Never a big issue and just thought it was something with the stop/start. Last week while driving on the highway, 4-7 times when I would just take my foot off the gas the car would stall. I would have to pull off the the side of the highway, (NOT SAFE) put car in park and start it again. I again brought it to the dealership and they told me it is the Carbon gasket filter along with a clogged fuel line. I am hearing that has happened alot. I AM SELLING THIS CAR AS SOON AS I GET IT BACK. It has had engine issues since 6 months owning. NEVER BUYING VOLKSWAGON AGAIN.
Additional Notes:
Purchased Car with 17,000 miles on it. At 35,400 miles I had an electrical issue, cars was driving slow and jerking, sputtering while on the highway. the EMP ? light came on. I brought to the Clear Lake Volkswagen and they had to change our alot of the electronic system. I drove my car for about 9 months and my battery that was brand new died. There was a something with the electronic system. All along since I have owned the car, it would randomly stall when I would come to a stop. Never a big issue and just thought it was something with the stop/start. Last week while driving on the highway, 4-7 times when I would just take my foot off the gas the car would stall. I would have to pull off the the side of the highway, (NOT SAFE) put car in park and start it again. I again brought it to the dealership and they told me it is the Carbon gasket filter along with a clogged fuel line. I am hearing that has happened alot. I AM SELLING THIS CAR AS SOON AS I GET IT BACK. It has had engine issues since 6 months owning. NEVER BUYING VOLKSWAGON AGAIN.
Mfg Campaign: 11636569
Recall Date: Jan 17, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When the outdoor temperature gets low, below 20 degrees fahrenheit, the vehicle thinks the driver-side front door is open, when it is closed. Because of this, the vehicle does not want to allow itself to be driven and will put on the electric parking brake. Even if released, the parking brake will automatically re-engage any time the vehicle speed drops below a couple of miles-per-hour. In addition, other errors persist with the electrical system, including error messages regarding the hill descent control, parking assist, passenger side airbag detection, internal lighting, etc. Based upon research, it seems this issue is identical to a recall issued for the same make & model, but for the years 2019-2022.
Corrective Action:
When the outdoor temperature gets low, below 20 degrees fahrenheit, the vehicle thinks the driver-side front door is open, when it is closed. Because of this, the vehicle does not want to allow itself to be driven and will put on the electric parking brake. Even if released, the parking brake will automatically re-engage any time the vehicle speed drops below a couple of miles-per-hour. In addition, other errors persist with the electrical system, including error messages regarding the hill descent control, parking assist, passenger side airbag detection, internal lighting, etc. Based upon research, it seems this issue is identical to a recall issued for the same make & model, but for the years 2019-2022.
Additional Notes:
When the outdoor temperature gets low, below 20 degrees fahrenheit, the vehicle thinks the driver-side front door is open, when it is closed. Because of this, the vehicle does not want to allow itself to be driven and will put on the electric parking brake. Even if released, the parking brake will automatically re-engage any time the vehicle speed drops below a couple of miles-per-hour. In addition, other errors persist with the electrical system, including error messages regarding the hill descent control, parking assist, passenger side airbag detection, internal lighting, etc. Based upon research, it seems this issue is identical to a recall issued for the same make & model, but for the years 2019-2022.
Mfg Campaign: 11635820
Recall Date: Jan 14, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When the outdoor temperature gets low, below 20 degrees fahrenheit, the vehicle thinks the driver-side front door is open, when it is closed. Because of this, the vehicle does not want to allow itself to be driven and will put on the electric parking brake. Even if released, the parking brake will automatically re-engage any time the vehicle speed drops below a couple of miles-per-hour. In addition, other errors persist with the electrical system, including error messages regarding the hill descent control, parking assist, passenger side airbag detection, internal lighting, etc. Based upon research, it seems this issue is identical to a recall issued for the same make & model, but for the years 2019-2022.
Corrective Action:
When the outdoor temperature gets low, below 20 degrees fahrenheit, the vehicle thinks the driver-side front door is open, when it is closed. Because of this, the vehicle does not want to allow itself to be driven and will put on the electric parking brake. Even if released, the parking brake will automatically re-engage any time the vehicle speed drops below a couple of miles-per-hour. In addition, other errors persist with the electrical system, including error messages regarding the hill descent control, parking assist, passenger side airbag detection, internal lighting, etc. Based upon research, it seems this issue is identical to a recall issued for the same make & model, but for the years 2019-2022.
Additional Notes:
When the outdoor temperature gets low, below 20 degrees fahrenheit, the vehicle thinks the driver-side front door is open, when it is closed. Because of this, the vehicle does not want to allow itself to be driven and will put on the electric parking brake. Even if released, the parking brake will automatically re-engage any time the vehicle speed drops below a couple of miles-per-hour. In addition, other errors persist with the electrical system, including error messages regarding the hill descent control, parking assist, passenger side airbag detection, internal lighting, etc. Based upon research, it seems this issue is identical to a recall issued for the same make & model, but for the years 2019-2022.
Mfg Campaign: 11635820
Recall Date: Jan 14, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When the outdoor temperature gets low, below 20 degrees fahrenheit, the vehicle thinks the driver-side front door is open, when it is closed. Because of this, the vehicle does not want to allow itself to be driven and will put on the electric parking brake. Even if released, the parking brake will automatically re-engage any time the vehicle speed drops below a couple of miles-per-hour. In addition, other errors persist with the electrical system, including error messages regarding the hill descent control, parking assist, passenger side airbag detection, internal lighting, etc. Based upon research, it seems this issue is identical to a recall issued for the same make & model, but for the years 2019-2022.
Corrective Action:
When the outdoor temperature gets low, below 20 degrees fahrenheit, the vehicle thinks the driver-side front door is open, when it is closed. Because of this, the vehicle does not want to allow itself to be driven and will put on the electric parking brake. Even if released, the parking brake will automatically re-engage any time the vehicle speed drops below a couple of miles-per-hour. In addition, other errors persist with the electrical system, including error messages regarding the hill descent control, parking assist, passenger side airbag detection, internal lighting, etc. Based upon research, it seems this issue is identical to a recall issued for the same make & model, but for the years 2019-2022.
Additional Notes:
When the outdoor temperature gets low, below 20 degrees fahrenheit, the vehicle thinks the driver-side front door is open, when it is closed. Because of this, the vehicle does not want to allow itself to be driven and will put on the electric parking brake. Even if released, the parking brake will automatically re-engage any time the vehicle speed drops below a couple of miles-per-hour. In addition, other errors persist with the electrical system, including error messages regarding the hill descent control, parking assist, passenger side airbag detection, internal lighting, etc. Based upon research, it seems this issue is identical to a recall issued for the same make & model, but for the years 2019-2022.
Mfg Campaign: 11635820
Recall Date: Jan 14, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
A dangerous cam shaft failure led to sensors near the cam shaft and a piece of the metal housing being broken off due to the cam shaft failure. The cam shaft failed at normal highway speeds and stopped the engine on the highway. Vehicle is still undergoing repairs at “Automotive Tech, Inc.”
Corrective Action:
A dangerous cam shaft failure led to sensors near the cam shaft and a piece of the metal housing being broken off due to the cam shaft failure. The cam shaft failed at normal highway speeds and stopped the engine on the highway. Vehicle is still undergoing repairs at “Automotive Tech, Inc.”
Additional Notes:
A dangerous cam shaft failure led to sensors near the cam shaft and a piece of the metal housing being broken off due to the cam shaft failure. The cam shaft failed at normal highway speeds and stopped the engine on the highway. Vehicle is still undergoing repairs at “Automotive Tech, Inc.”
Mfg Campaign: 11633478
Recall Date: Jan 1, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Engine shuts down unexpectable at a stop sign/light and when driving in parking lots. A message on the dashboard comes on "Manually restart the vehicle" This has happen several times (at least 4 times) in the past few days
Corrective Action:
Engine shuts down unexpectable at a stop sign/light and when driving in parking lots. A message on the dashboard comes on "Manually restart the vehicle" This has happen several times (at least 4 times) in the past few days
Additional Notes:
Engine shuts down unexpectable at a stop sign/light and when driving in parking lots. A message on the dashboard comes on "Manually restart the vehicle" This has happen several times (at least 4 times) in the past few days
Mfg Campaign: 11633060
Recall Date: Dec 30, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine shuts down unexpectable at a stop sign/light and when driving in parking lots. A message on the dashboard comes on "Manually restart the vehicle" This has happen several times (at least 4 times) in the past few days
Corrective Action:
Engine shuts down unexpectable at a stop sign/light and when driving in parking lots. A message on the dashboard comes on "Manually restart the vehicle" This has happen several times (at least 4 times) in the past few days
Additional Notes:
Engine shuts down unexpectable at a stop sign/light and when driving in parking lots. A message on the dashboard comes on "Manually restart the vehicle" This has happen several times (at least 4 times) in the past few days
Mfg Campaign: 11633060
Recall Date: Dec 30, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Hello, this vehicle (2018 VW Atlas) does have defective headlights (headlight stopped working), High beam works fine but low beam doesn't. I did a thorough research and looks like this issue is very common on All VW Atlas, dealer is telling us that the whole assembly needs to be replaced since the design of this headlight does not have a bulb that can be replaced, the cost of each headlight is over $1,000 each and over $500 in labor and they are on backorder since a lot of people are having this issue. Please assist us on getting this resolved since it is a SAFETY Hazard, people cannot drive their cars without lights, VW should be able to do a recall on this bad design/quality headlights.
Corrective Action:
Hello, this vehicle (2018 VW Atlas) does have defective headlights (headlight stopped working), High beam works fine but low beam doesn't. I did a thorough research and looks like this issue is very common on All VW Atlas, dealer is telling us that the whole assembly needs to be replaced since the design of this headlight does not have a bulb that can be replaced, the cost of each headlight is over $1,000 each and over $500 in labor and they are on backorder since a lot of people are having this issue. Please assist us on getting this resolved since it is a SAFETY Hazard, people cannot drive their cars without lights, VW should be able to do a recall on this bad design/quality headlights.
Additional Notes:
Hello, this vehicle (2018 VW Atlas) does have defective headlights (headlight stopped working), High beam works fine but low beam doesn't. I did a thorough research and looks like this issue is very common on All VW Atlas, dealer is telling us that the whole assembly needs to be replaced since the design of this headlight does not have a bulb that can be replaced, the cost of each headlight is over $1,000 each and over $500 in labor and they are on backorder since a lot of people are having this issue. Please assist us on getting this resolved since it is a SAFETY Hazard, people cannot drive their cars without lights, VW should be able to do a recall on this bad design/quality headlights.
Mfg Campaign: 11631077
Recall Date: Dec 16, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury