VOLKSWAGEN ATLAS 2018

Complete listing of complaints and recalls for this vehicle

626
Complaints
18
Recalls

Complaints & Recalls

626 Complaints 18 Recalls

Official Safety Recalls - Important!

18 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volkswagen Group Of America, Inc.
NHTSA Campaign: 23V215000 SAFETY RECALL
143.1K Vehicles Affected
Recall Date: Mar 29, 2023
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Potential Risk:
A deactivated passenger air bag increases the risk of injury during a crash.
FREE Recall Solution:
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 69FB
Notice Date: Mar 22, 2024
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
NHTSA Campaign: 22V086000 SAFETY RECALL
3.6K Vehicles Affected
Recall Date: Feb 16, 2022
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Potential Risk:
Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
FREE Recall Solution:
Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 09D9
Notice Date: Mar 31, 2022
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
NHTSA Campaign: 21V321000 SAFETY RECALL
46 Vehicles Affected
Recall Date: May 5, 2021
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

Potential Risk:
Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.
FREE Recall Solution:
Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 01F1
Notice Date: May 20, 2021
Recall Date: May 5, 2021
Volkswagen Group Of America, Inc.
NHTSA Campaign: 21V142000 SAFETY RECALL
2.5K Vehicles Affected
Recall Date: Mar 5, 2021
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Potential Risk:
Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began on March 24, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44R1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 44R1
Notice Date: Mar 24, 2021
Recall Date: Mar 5, 2021
Volkswagen Group Of America, Inc.
NHTSA Campaign: 20V561000 SAFETY RECALL
23 Vehicles Affected
Recall Date: Sep 16, 2020
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

Potential Risk:
Vehicles that do not meet all regulatory requirements may have an increased risk of a crash or injury to vehicle occupants.
FREE Recall Solution:
Volkswagen will notify owners and will repurchase the vehicles. The recall began October 6, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01E9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 01E9
Notice Date: Oct 6, 2020
Recall Date: Sep 16, 2020
Volkswagen Group Of America, Inc.
NHTSA Campaign: 20V057000 SAFETY RECALL
7 Vehicles Affected
Recall Date: Jan 31, 2020
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The vehicles may be equipped with an incorrectly manufactured air bag sensor, which can delay or disable air bag deployment when necessary.

Potential Risk:
In the event of a crash necessitating frontal air bag deployment, a delayed or disabled airbag deployment can increase the risk of injury.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will replace the air bag crash sensor, free of charge. The recall began February 21, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AL.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 69AL
Notice Date: Feb 21, 2020
Recall Date: Jan 31, 2020
Volkswagen Group Of America, Inc.
NHTSA Campaign: 19V389000 SAFETY RECALL
662.2K Vehicles Affected
Recall Date: May 22, 2019
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 94L9
Notice Date: Jul 16, 2019
Recall Date: May 22, 2019
Volkswagen Group Of America, Inc.
NHTSA Campaign: 18V904000 SAFETY RECALL
6.3K Vehicles Affected
Recall Date: Dec 19, 2018
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.

Potential Risk:
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 42J2/42J3
Notice Date: Jan 31, 2019
Recall Date: Dec 19, 2018
Volkswagen Group Of America, Inc.
NHTSA Campaign: 18V824000 SAFETY RECALL
73.5K Vehicles Affected
Recall Date: Nov 26, 2018
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Potential Risk:
If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 90L3 / 90L4
Notice Date: Dec 13, 2018
Recall Date: Nov 26, 2018
Volkswagen Group Of America, Inc.
NHTSA Campaign: 18V537000 SAFETY RECALL
9.7K Vehicles Affected
Recall Date: Aug 20, 2018
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas vehicles. During production, the air conditioning system drain tube may have been twisted, causing water to drain into the air bag control module.

Potential Risk:
The wet air bag control module may result in an unintentional deployment of the air bags, increasing the risk of injury or crash.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will inspect the air conditioning drain tube, and if it is twisted, the drain tube and air bag control module will be replaced, free of charge. Some of the affected vehicles have had their drain tube previously replaced but did not receive a new air bag control module; the airbag control module will be replaced in these vehicles. The recall began September 14, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87F9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 87F9
Notice Date: Sep 14, 2018
Recall Date: Aug 20, 2018
Volkswagen Group Of America, Inc.
NHTSA Campaign: 18V536000 SAFETY RECALL
8.4K Vehicles Affected
Recall Date: Aug 15, 2018
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and 2017-2018 Volkswagen Passat vehicles. The brake caliper bracket mounting bolts on these vehicles may not have been tightened sufficiently.

Potential Risk:
The loose brake bracket bolts can allow the caliper to move, reducing braking ability or causing a loss of vehicle control and increasing the risk of a crash.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will inspect the brake caliper bracket bolt tightness, replacing and re-torque the bolts as necessary, free of charge. Additionally brake caliper fasteners, bleeder valve, and brake hose bolts will be checked and torqued to the correct specification, if necessary, free of charge. For Passat vehicles, dealers will also inspect the parking brake cable for proper connection, free of charge. The recall began September 14, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 46H6.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 46H6
Notice Date: Sep 13, 2018
Recall Date: Aug 15, 2018
Volkswagen Group Of America, Inc.
NHTSA Campaign: 18V380000 SAFETY RECALL
54.7K Vehicles Affected
Recall Date: Jun 7, 2018
Safety Issue:

Volkswagen Group of America, Inc. (Volkswaen) is recalling certain 2018 Volkswagen Atlas vehicles. The owner's manuals provided with the affected vehicles do not inform the customers about the child restraint size limitation/restrictions for the second row center seating position. As a result, the center and adjacent outboard seat belt buckles on the second row can become damaged it a child seat base is installed that is wider than 12.6 inches.

Potential Risk:
A damaged seat belt buckle can release unexpectedly, increasing the risk of injury in a crash.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will inspect the center and left outboard seat belt buckles, and replace them if necessary, free of charge. Volkswagen will also provide an owner's manual supplement addressing child safety and child restraints. The recall began June 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 69X1
Notice Date: Jun 29, 2018
Recall Date: Jun 7, 2018
Volkswagen Group Of America, Inc.
NHTSA Campaign: 18V375000 SAFETY RECALL
821 Vehicles Affected
Recall Date: Jun 6, 2018
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.

Potential Risk:
If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 69W8 69W9
Notice Date: Jul 19, 2018
Recall Date: Jun 6, 2018
Volkswagen Group Of America, Inc.
NHTSA Campaign: 18V369000 SAFETY RECALL
10.2K Vehicles Affected
Recall Date: Jun 1, 2018
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.

Potential Risk:
A reduction of braking performance can increase the risk of a crash.
FREE Recall Solution:
Volkswagen and Audi will notify their owners. Audi dealers will bleed the rear brakes. Volkswagen dealers will bleed the front and rear brake calipers. Note: Owners are advised not to drive their vehicles until the brake system has been checked. The recall began June 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 47N8, 47N9, and 47N6.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 47N8, 47N9, 47N6
Notice Date: Jun 29, 2018
Recall Date: Jun 1, 2018
Volkswagen Group Of America, Inc.
NHTSA Campaign: 18V284000 SAFETY RECALL
278 Vehicles Affected
Recall Date: May 2, 2018
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain Volkswagen Atlas vehicles. The fuel tank on these vehicles may leak fuel due to a manufacturing error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Potential Risk:
A fuel leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will replace the fuel tank, free of charge. The recall began June 22, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AW. Note: This recall is an expansion of recall 17V-766.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 20AW
Notice Date: Jun 22, 2018
Recall Date: May 2, 2018
Volkswagen Group Of America, Inc.
NHTSA Campaign: 17V766000 SAFETY RECALL
58 Vehicles Affected
Recall Date: Nov 29, 2017
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The fuel tank may have been manufactured with insufficient wall thickness, potentially resulting in the tank leaking fuel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Potential Risk:
A fuel leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will replace the fuel tank, free of charge. The recall began December 10, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AQ.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 20AQ
Notice Date: Jan 10, 2018
Recall Date: Nov 29, 2017

Consumer Complaints

626 Complaints
Volkswagen Group Of America, Inc.
Campaign: 11630348 Other
Dec 12, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Driving on a single lane road with no other cars on road (in front or behind) and car suddenly brakes to a complete stop and the crash warning sound become audible inside the car. This happened 1 other time about 1 month prior but car did not come to a complete stop that time. That incident there were other vehicles on the road but were at a fair distance away from the car and those vehicles were not braking or slowing down.

Corrective Action:

Driving on a single lane road with no other cars on road (in front or behind) and car suddenly brakes to a complete stop and the crash warning sound become audible inside the car. This happened 1 other time about 1 month prior but car did not come to a complete stop that time. That incident there were other vehicles on the road but were at a fair distance away from the car and those vehicles were not braking or slowing down.

Additional Notes:

Driving on a single lane road with no other cars on road (in front or behind) and car suddenly brakes to a complete stop and the crash warning sound become audible inside the car. This happened 1 other time about 1 month prior but car did not come to a complete stop that time. That incident there were other vehicles on the road but were at a fair distance away from the car and those vehicles were not braking or slowing down.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11630348
Notice Date: Dec 12, 2024
Recall Date: Dec 12, 2024
Volkswagen Group Of America, Inc.
Campaign: 11630348 Other
Dec 12, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Driving on a single lane road with no other cars on road (in front or behind) and car suddenly brakes to a complete stop and the crash warning sound become audible inside the car. This happened 1 other time about 1 month prior but car did not come to a complete stop that time. That incident there were other vehicles on the road but were at a fair distance away from the car and those vehicles were not braking or slowing down.

Corrective Action:

Driving on a single lane road with no other cars on road (in front or behind) and car suddenly brakes to a complete stop and the crash warning sound become audible inside the car. This happened 1 other time about 1 month prior but car did not come to a complete stop that time. That incident there were other vehicles on the road but were at a fair distance away from the car and those vehicles were not braking or slowing down.

Additional Notes:

Driving on a single lane road with no other cars on road (in front or behind) and car suddenly brakes to a complete stop and the crash warning sound become audible inside the car. This happened 1 other time about 1 month prior but car did not come to a complete stop that time. That incident there were other vehicles on the road but were at a fair distance away from the car and those vehicles were not braking or slowing down.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11630348
Notice Date: Dec 12, 2024
Recall Date: Dec 12, 2024
Volkswagen Group Of America, Inc.
Campaign: 11627487 Other
Nov 26, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The power windows malfunctioning. When windows are pressed down the windows spontaneously go back up

Corrective Action:

The power windows malfunctioning. When windows are pressed down the windows spontaneously go back up

Additional Notes:

The power windows malfunctioning. When windows are pressed down the windows spontaneously go back up

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11627487
Notice Date: Nov 26, 2024
Recall Date: Nov 26, 2024
Volkswagen Group Of America, Inc.
Campaign: 11626655 Other
Nov 21, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The contact owns a 2018 Volkswagen Atlas. The contact stated while driving at an undisclosed speed, the contact engaged the cruise control function, and the brakes would inadvertently engage. The contact was not able to verify the warning light that was illuminated during the failure. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 61,000.

Corrective Action:

The contact owns a 2018 Volkswagen Atlas. The contact stated while driving at an undisclosed speed, the contact engaged the cruise control function, and the brakes would inadvertently engage. The contact was not able to verify the warning light that was illuminated during the failure. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 61,000.

Additional Notes:

The contact owns a 2018 Volkswagen Atlas. The contact stated while driving at an undisclosed speed, the contact engaged the cruise control function, and the brakes would inadvertently engage. The contact was not able to verify the warning light that was illuminated during the failure. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 61,000.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11626655
Notice Date: Nov 21, 2024
Recall Date: Nov 21, 2024
Volkswagen Group Of America, Inc.
Campaign: 11621109 Other
Oct 21, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The actuator door has failed, resulting in a constant and very loud clicking noise. I contacted both the dealer and manufacturer and they advised that this happens as no fault of my own. I am now unable to run the fan.

Corrective Action:

The actuator door has failed, resulting in a constant and very loud clicking noise. I contacted both the dealer and manufacturer and they advised that this happens as no fault of my own. I am now unable to run the fan.

Additional Notes:

The actuator door has failed, resulting in a constant and very loud clicking noise. I contacted both the dealer and manufacturer and they advised that this happens as no fault of my own. I am now unable to run the fan.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11621109
Notice Date: Oct 21, 2024
Recall Date: Oct 21, 2024
Volkswagen Group Of America, Inc.
Campaign: 11619900 Other
Oct 15, 2024
Defect Description:

STEERING

Potential Consequences:

The rack and pinion failed, and the steering wheel was very difficult to move and maneuver. According to the service advisor, it is known that if the Rack and Pinion is immersed in water due to floods, that causes the electronics of the system to fail. This causes the steering wheel to become very stiff and it is very hard to maneuver the car. Rain is very common in all parts of the world, including in Puerto Rico, and it is not safe to be driving a car that could 'lock' the steering wheel in any random occasion after a pouring rain event.

Corrective Action:

The rack and pinion failed, and the steering wheel was very difficult to move and maneuver. According to the service advisor, it is known that if the Rack and Pinion is immersed in water due to floods, that causes the electronics of the system to fail. This causes the steering wheel to become very stiff and it is very hard to maneuver the car. Rain is very common in all parts of the world, including in Puerto Rico, and it is not safe to be driving a car that could 'lock' the steering wheel in any random occasion after a pouring rain event.

Additional Notes:

The rack and pinion failed, and the steering wheel was very difficult to move and maneuver. According to the service advisor, it is known that if the Rack and Pinion is immersed in water due to floods, that causes the electronics of the system to fail. This causes the steering wheel to become very stiff and it is very hard to maneuver the car. Rain is very common in all parts of the world, including in Puerto Rico, and it is not safe to be driving a car that could 'lock' the steering wheel in any random occasion after a pouring rain event.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11619900
Notice Date: Oct 15, 2024
Recall Date: Oct 15, 2024
Volkswagen Group Of America, Inc.
Campaign: 11618245 Other
Oct 5, 2024
Defect Description:

ENGINE

Potential Consequences:

Bought this vehicle new from dealer. Have had all maintenance done at the suggested intervals by VW. Have had ongoing issues with “check coolant” alerts. Coolant has been low on multiple occasions but dealer assures there is no leak. I’m am now out of warranty and car has lost coolant again, well below the minimum level required. Please help with ongoing issues that now dealer will not cover. Being inspected now for water pump failure, radiator core, etc. I feel as though this coolant level problem is being hidden and pushed along until customers are out of warranty. Please help.

Corrective Action:

Bought this vehicle new from dealer. Have had all maintenance done at the suggested intervals by VW. Have had ongoing issues with “check coolant” alerts. Coolant has been low on multiple occasions but dealer assures there is no leak. I’m am now out of warranty and car has lost coolant again, well below the minimum level required. Please help with ongoing issues that now dealer will not cover. Being inspected now for water pump failure, radiator core, etc. I feel as though this coolant level problem is being hidden and pushed along until customers are out of warranty. Please help.

Additional Notes:

Bought this vehicle new from dealer. Have had all maintenance done at the suggested intervals by VW. Have had ongoing issues with “check coolant” alerts. Coolant has been low on multiple occasions but dealer assures there is no leak. I’m am now out of warranty and car has lost coolant again, well below the minimum level required. Please help with ongoing issues that now dealer will not cover. Being inspected now for water pump failure, radiator core, etc. I feel as though this coolant level problem is being hidden and pushed along until customers are out of warranty. Please help.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11618245
Notice Date: Oct 5, 2024
Recall Date: Oct 5, 2024
Volkswagen Group Of America, Inc.
Campaign: 11618245 Other
Oct 5, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Bought this vehicle new from dealer. Have had all maintenance done at the suggested intervals by VW. Have had ongoing issues with “check coolant” alerts. Coolant has been low on multiple occasions but dealer assures there is no leak. I’m am now out of warranty and car has lost coolant again, well below the minimum level required. Please help with ongoing issues that now dealer will not cover. Being inspected now for water pump failure, radiator core, etc. I feel as though this coolant level problem is being hidden and pushed along until customers are out of warranty. Please help.

Corrective Action:

Bought this vehicle new from dealer. Have had all maintenance done at the suggested intervals by VW. Have had ongoing issues with “check coolant” alerts. Coolant has been low on multiple occasions but dealer assures there is no leak. I’m am now out of warranty and car has lost coolant again, well below the minimum level required. Please help with ongoing issues that now dealer will not cover. Being inspected now for water pump failure, radiator core, etc. I feel as though this coolant level problem is being hidden and pushed along until customers are out of warranty. Please help.

Additional Notes:

Bought this vehicle new from dealer. Have had all maintenance done at the suggested intervals by VW. Have had ongoing issues with “check coolant” alerts. Coolant has been low on multiple occasions but dealer assures there is no leak. I’m am now out of warranty and car has lost coolant again, well below the minimum level required. Please help with ongoing issues that now dealer will not cover. Being inspected now for water pump failure, radiator core, etc. I feel as though this coolant level problem is being hidden and pushed along until customers are out of warranty. Please help.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11618245
Notice Date: Oct 5, 2024
Recall Date: Oct 5, 2024
Volkswagen Group Of America, Inc.
Campaign: 11617675 Other
Oct 2, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I have a moonroof that leaks whenever it rains. It comes on the sides of the car and also in the middle near my rearview mirror which leaks on my electronics. I am at risk because it brings water into my car when I am driving. It can cause mold and mildew as well. I've taking this to my local VW dealership without any resolution. They just said its a well know issue. The attempted to 'clean' the drains but it still leaks.

Corrective Action:

I have a moonroof that leaks whenever it rains. It comes on the sides of the car and also in the middle near my rearview mirror which leaks on my electronics. I am at risk because it brings water into my car when I am driving. It can cause mold and mildew as well. I've taking this to my local VW dealership without any resolution. They just said its a well know issue. The attempted to 'clean' the drains but it still leaks.

Additional Notes:

I have a moonroof that leaks whenever it rains. It comes on the sides of the car and also in the middle near my rearview mirror which leaks on my electronics. I am at risk because it brings water into my car when I am driving. It can cause mold and mildew as well. I've taking this to my local VW dealership without any resolution. They just said its a well know issue. The attempted to 'clean' the drains but it still leaks.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11617675
Notice Date: Oct 2, 2024
Recall Date: Oct 2, 2024
Volkswagen Group Of America, Inc.
Campaign: 11617675 Other
Oct 2, 2024
Defect Description:

SEATS

Potential Consequences:

I have a moonroof that leaks whenever it rains. It comes on the sides of the car and also in the middle near my rearview mirror which leaks on my electronics. I am at risk because it brings water into my car when I am driving. It can cause mold and mildew as well. I've taking this to my local VW dealership without any resolution. They just said its a well know issue. The attempted to 'clean' the drains but it still leaks.

Corrective Action:

I have a moonroof that leaks whenever it rains. It comes on the sides of the car and also in the middle near my rearview mirror which leaks on my electronics. I am at risk because it brings water into my car when I am driving. It can cause mold and mildew as well. I've taking this to my local VW dealership without any resolution. They just said its a well know issue. The attempted to 'clean' the drains but it still leaks.

Additional Notes:

I have a moonroof that leaks whenever it rains. It comes on the sides of the car and also in the middle near my rearview mirror which leaks on my electronics. I am at risk because it brings water into my car when I am driving. It can cause mold and mildew as well. I've taking this to my local VW dealership without any resolution. They just said its a well know issue. The attempted to 'clean' the drains but it still leaks.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11617675
Notice Date: Oct 2, 2024
Recall Date: Oct 2, 2024
Volkswagen Group Of America, Inc.
Campaign: 11617675 Other
Oct 2, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I have a moonroof that leaks whenever it rains. It comes on the sides of the car and also in the middle near my rearview mirror which leaks on my electronics. I am at risk because it brings water into my car when I am driving. It can cause mold and mildew as well. I've taking this to my local VW dealership without any resolution. They just said its a well know issue. The attempted to 'clean' the drains but it still leaks.

Corrective Action:

I have a moonroof that leaks whenever it rains. It comes on the sides of the car and also in the middle near my rearview mirror which leaks on my electronics. I am at risk because it brings water into my car when I am driving. It can cause mold and mildew as well. I've taking this to my local VW dealership without any resolution. They just said its a well know issue. The attempted to 'clean' the drains but it still leaks.

Additional Notes:

I have a moonroof that leaks whenever it rains. It comes on the sides of the car and also in the middle near my rearview mirror which leaks on my electronics. I am at risk because it brings water into my car when I am driving. It can cause mold and mildew as well. I've taking this to my local VW dealership without any resolution. They just said its a well know issue. The attempted to 'clean' the drains but it still leaks.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11617675
Notice Date: Oct 2, 2024
Recall Date: Oct 2, 2024
Volkswagen Group Of America, Inc.
Campaign: 11616017 Other
Sep 23, 2024
Defect Description:

TIRES

Potential Consequences:

The tire started making a sound like every 15 miles or so like it was going over a speed burn (small bumps) on the side of the freeway. I pulled over and checked the tread for rubbing, nails, scarring and there was nothing. After about 60 miles or so and the sound occurring 4 times the TPM light came on. Shortly afterwards the sidewall blew out in 4 separate spots in the tire. I had the vehicle towed and the tires replaced. All tires were filled back up to their recommended PSI. It’s been about 3 weeks and now a second tire (same model) is making the same noise. I am having it replaced before the tire blows like the other.

Corrective Action:

The tire started making a sound like every 15 miles or so like it was going over a speed burn (small bumps) on the side of the freeway. I pulled over and checked the tread for rubbing, nails, scarring and there was nothing. After about 60 miles or so and the sound occurring 4 times the TPM light came on. Shortly afterwards the sidewall blew out in 4 separate spots in the tire. I had the vehicle towed and the tires replaced. All tires were filled back up to their recommended PSI. It’s been about 3 weeks and now a second tire (same model) is making the same noise. I am having it replaced before the tire blows like the other.

Additional Notes:

The tire started making a sound like every 15 miles or so like it was going over a speed burn (small bumps) on the side of the freeway. I pulled over and checked the tread for rubbing, nails, scarring and there was nothing. After about 60 miles or so and the sound occurring 4 times the TPM light came on. Shortly afterwards the sidewall blew out in 4 separate spots in the tire. I had the vehicle towed and the tires replaced. All tires were filled back up to their recommended PSI. It’s been about 3 weeks and now a second tire (same model) is making the same noise. I am having it replaced before the tire blows like the other.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11616017
Notice Date: Sep 23, 2024
Recall Date: Sep 23, 2024
Volkswagen Group Of America, Inc.
Campaign: 11614362 Other
Sep 13, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

While driving my car made a loud beep sound and Faulty Brake Booster appeared on the dash and the BRAKE light came on and the brakes would not work properly. I was almost rear ended because of this.

Corrective Action:

While driving my car made a loud beep sound and Faulty Brake Booster appeared on the dash and the BRAKE light came on and the brakes would not work properly. I was almost rear ended because of this.

Additional Notes:

While driving my car made a loud beep sound and Faulty Brake Booster appeared on the dash and the BRAKE light came on and the brakes would not work properly. I was almost rear ended because of this.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11614362
Notice Date: Sep 13, 2024
Recall Date: Sep 13, 2024
Volkswagen Group Of America, Inc.
Campaign: 11614362 Other
Sep 13, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

While driving my car made a loud beep sound and Faulty Brake Booster appeared on the dash and the BRAKE light came on and the brakes would not work properly. I was almost rear ended because of this.

Corrective Action:

While driving my car made a loud beep sound and Faulty Brake Booster appeared on the dash and the BRAKE light came on and the brakes would not work properly. I was almost rear ended because of this.

Additional Notes:

While driving my car made a loud beep sound and Faulty Brake Booster appeared on the dash and the BRAKE light came on and the brakes would not work properly. I was almost rear ended because of this.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11614362
Notice Date: Sep 13, 2024
Recall Date: Sep 13, 2024
Volkswagen Group Of America, Inc.
Campaign: 11614362 Other
Sep 13, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

While driving my car made a loud beep sound and Faulty Brake Booster appeared on the dash and the BRAKE light came on and the brakes would not work properly. I was almost rear ended because of this.

Corrective Action:

While driving my car made a loud beep sound and Faulty Brake Booster appeared on the dash and the BRAKE light came on and the brakes would not work properly. I was almost rear ended because of this.

Additional Notes:

While driving my car made a loud beep sound and Faulty Brake Booster appeared on the dash and the BRAKE light came on and the brakes would not work properly. I was almost rear ended because of this.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11614362
Notice Date: Sep 13, 2024
Recall Date: Sep 13, 2024
Volkswagen Group Of America, Inc.
Campaign: 11612217 Other
Sep 3, 2024
Defect Description:

ENGINE

Potential Consequences:

Engine stops occasionally while driving and the car is moving. This has occurred even with Start/Stop turned off and while the vehicle is moving on the road. This has occurred several times over the past year. Typically the car can be re-started right away, although on a couple of times it was disabled (would not start) until multiple attempts over 5 minutes.

Corrective Action:

Engine stops occasionally while driving and the car is moving. This has occurred even with Start/Stop turned off and while the vehicle is moving on the road. This has occurred several times over the past year. Typically the car can be re-started right away, although on a couple of times it was disabled (would not start) until multiple attempts over 5 minutes.

Additional Notes:

Engine stops occasionally while driving and the car is moving. This has occurred even with Start/Stop turned off and while the vehicle is moving on the road. This has occurred several times over the past year. Typically the car can be re-started right away, although on a couple of times it was disabled (would not start) until multiple attempts over 5 minutes.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11612217
Notice Date: Sep 3, 2024
Recall Date: Sep 3, 2024
Volkswagen Group Of America, Inc.
Campaign: 11612217 Other
Sep 3, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Engine stops occasionally while driving and the car is moving. This has occurred even with Start/Stop turned off and while the vehicle is moving on the road. This has occurred several times over the past year. Typically the car can be re-started right away, although on a couple of times it was disabled (would not start) until multiple attempts over 5 minutes.

Corrective Action:

Engine stops occasionally while driving and the car is moving. This has occurred even with Start/Stop turned off and while the vehicle is moving on the road. This has occurred several times over the past year. Typically the car can be re-started right away, although on a couple of times it was disabled (would not start) until multiple attempts over 5 minutes.

Additional Notes:

Engine stops occasionally while driving and the car is moving. This has occurred even with Start/Stop turned off and while the vehicle is moving on the road. This has occurred several times over the past year. Typically the car can be re-started right away, although on a couple of times it was disabled (would not start) until multiple attempts over 5 minutes.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11612217
Notice Date: Sep 3, 2024
Recall Date: Sep 3, 2024
Volkswagen Group Of America, Inc.
Campaign: 11611744 Other
Aug 30, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Front pillar near roof and windshield is leaking significant water creating a driver safety hazard during hard rains

Corrective Action:

Front pillar near roof and windshield is leaking significant water creating a driver safety hazard during hard rains

Additional Notes:

Front pillar near roof and windshield is leaking significant water creating a driver safety hazard during hard rains

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11611744
Notice Date: Aug 30, 2024
Recall Date: Aug 30, 2024
Volkswagen Group Of America, Inc.
Campaign: 11610605 Other
Aug 24, 2024
Defect Description:

ENGINE

Potential Consequences:

My car engine has cut off a few times all by itself while operating it.

Corrective Action:

My car engine has cut off a few times all by itself while operating it.

Additional Notes:

My car engine has cut off a few times all by itself while operating it.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11610605
Notice Date: Aug 24, 2024
Recall Date: Aug 24, 2024
Volkswagen Group Of America, Inc.
Campaign: 11610497 Other
Aug 23, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2018 Volkswagen Atlas. The contact stated that while operating the vehicle, the check engine, oil, and EPC warning lights illuminated, and the vehicle decelerated and failed to accelerate above 20 MPH. The vehicle was towed to the local dealer who diagnosed and determined that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The failure mileage was 94,000.

Corrective Action:

The contact owns a 2018 Volkswagen Atlas. The contact stated that while operating the vehicle, the check engine, oil, and EPC warning lights illuminated, and the vehicle decelerated and failed to accelerate above 20 MPH. The vehicle was towed to the local dealer who diagnosed and determined that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The failure mileage was 94,000.

Additional Notes:

The contact owns a 2018 Volkswagen Atlas. The contact stated that while operating the vehicle, the check engine, oil, and EPC warning lights illuminated, and the vehicle decelerated and failed to accelerate above 20 MPH. The vehicle was towed to the local dealer who diagnosed and determined that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The failure mileage was 94,000.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11610497
Notice Date: Aug 23, 2024
Recall Date: Aug 23, 2024

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