Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas vehicles. The driver's side impact air bag may be missing a weld at the side air bag housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FK
Recall Date: Oct 4, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FB
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97GF
Recall Date: Mar 28, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 09D9
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44R1
Recall Date: Mar 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas vehicles. The suction jet in the fuel tank may have been welded in the incorrect position allowing fuel to leak. Additionally, the vehicle may stall due to uneven fuel distribution.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20BU
Recall Date: Aug 21, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94L9
Recall Date: May 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas and 2020 Passat vehicles. An incorrect driver and/or front passenger side impact air bag may have been installed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69Y8
Recall Date: Mar 20, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42J2/42J3
Recall Date: Dec 19, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 90L3 / 90L4
Recall Date: Nov 26, 2018
Consumer Complaints
619 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
-Service inspection on my vehicle found my steering rack is failing (video at dealership and service report notes this) -Due to no part availability from the manufacturer, we were unable to repair the vehicle at this time -I inquired about a loaner vehicle when picking up the vehicle at the dealership and was instructed to call customer service -Customer service stated they did not have control over a loaner and instructed me to call dealer again (Case number [XXX]) -Due to safety concerns as well as risk for further damaging the vehicle, I am unable to continue to drive my car in its current condition -When discussing the issue with the dealership they stated they did not have enough loaners to offer a vehicle and instructed me to again call customer service Upon investigation it appears VW Atlas vehicles 2019 has not issued a recall on the steering rack. Forums from customers have stated things like “you are 400th on the list to receive this part” I have been told another customer attempted to drive their vehicle in the 7 months they have been waiting on a steering rack and the vehicle is now no longer drivable but was also instructed by the technician that “the vehicle is safe to drive” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
-Service inspection on my vehicle found my steering rack is failing (video at dealership and service report notes this) -Due to no part availability from the manufacturer, we were unable to repair the vehicle at this time -I inquired about a loaner vehicle when picking up the vehicle at the dealership and was instructed to call customer service -Customer service stated they did not have control over a loaner and instructed me to call dealer again (Case number [XXX]) -Due to safety concerns as well as risk for further damaging the vehicle, I am unable to continue to drive my car in its current condition -When discussing the issue with the dealership they stated they did not have enough loaners to offer a vehicle and instructed me to again call customer service Upon investigation it appears VW Atlas vehicles 2019 has not issued a recall on the steering rack. Forums from customers have stated things like “you are 400th on the list to receive this part” I have been told another customer attempted to drive their vehicle in the 7 months they have been waiting on a steering rack and the vehicle is now no longer drivable but was also instructed by the technician that “the vehicle is safe to drive” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
-Service inspection on my vehicle found my steering rack is failing (video at dealership and service report notes this) -Due to no part availability from the manufacturer, we were unable to repair the vehicle at this time -I inquired about a loaner vehicle when picking up the vehicle at the dealership and was instructed to call customer service -Customer service stated they did not have control over a loaner and instructed me to call dealer again (Case number [XXX]) -Due to safety concerns as well as risk for further damaging the vehicle, I am unable to continue to drive my car in its current condition -When discussing the issue with the dealership they stated they did not have enough loaners to offer a vehicle and instructed me to again call customer service Upon investigation it appears VW Atlas vehicles 2019 has not issued a recall on the steering rack. Forums from customers have stated things like “you are 400th on the list to receive this part” I have been told another customer attempted to drive their vehicle in the 7 months they have been waiting on a steering rack and the vehicle is now no longer drivable but was also instructed by the technician that “the vehicle is safe to drive” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11661721
Recall Date: May 18, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The 80 valves have been replaced 4 times. This causes my car to stall, leaving me at the mercy of incoming traffic. The guarantee is about to expire, leaving me with a problem that will cause financial and physical risk of the car stalling. This has been a recurring problem since I purchased the car
Corrective Action:
The 80 valves have been replaced 4 times. This causes my car to stall, leaving me at the mercy of incoming traffic. The guarantee is about to expire, leaving me with a problem that will cause financial and physical risk of the car stalling. This has been a recurring problem since I purchased the car
Additional Notes:
The 80 valves have been replaced 4 times. This causes my car to stall, leaving me at the mercy of incoming traffic. The guarantee is about to expire, leaving me with a problem that will cause financial and physical risk of the car stalling. This has been a recurring problem since I purchased the car
Mfg Campaign: 11661596
Recall Date: May 17, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2019 Volkswagen Atlas 3.6L has shut off multiple times while driving, including once at 55 mph. I consistently receive a “Stop/Start System Error” message at startup. As of today, the check engine light has come on and there is an extremely strong smell of gasoline at the rear of the vehicle after driving. The fuel smell is intense enough to make me concerned about fire risk. I have young children, and this is my only vehicle. The combination of engine stalling, an active check engine light, and a raw gas smell poses a serious safety hazard to my family and others on the road. This appears to match known issues under VW’s recall 20V716000 for cracked fuel injectors and TSB 01-23-09 for engine control software glitches. I am requesting that NHTSA investigate whether more 2019 VW Atlas vehicles—including mine—should be included in these recalls, and whether VW is providing adequate support to affected families. I cannot safely drive my vehicle, and I cannot afford a rental. This is an urgent public safety concern.
Corrective Action:
My 2019 Volkswagen Atlas 3.6L has shut off multiple times while driving, including once at 55 mph. I consistently receive a “Stop/Start System Error” message at startup. As of today, the check engine light has come on and there is an extremely strong smell of gasoline at the rear of the vehicle after driving. The fuel smell is intense enough to make me concerned about fire risk. I have young children, and this is my only vehicle. The combination of engine stalling, an active check engine light, and a raw gas smell poses a serious safety hazard to my family and others on the road. This appears to match known issues under VW’s recall 20V716000 for cracked fuel injectors and TSB 01-23-09 for engine control software glitches. I am requesting that NHTSA investigate whether more 2019 VW Atlas vehicles—including mine—should be included in these recalls, and whether VW is providing adequate support to affected families. I cannot safely drive my vehicle, and I cannot afford a rental. This is an urgent public safety concern.
Additional Notes:
My 2019 Volkswagen Atlas 3.6L has shut off multiple times while driving, including once at 55 mph. I consistently receive a “Stop/Start System Error” message at startup. As of today, the check engine light has come on and there is an extremely strong smell of gasoline at the rear of the vehicle after driving. The fuel smell is intense enough to make me concerned about fire risk. I have young children, and this is my only vehicle. The combination of engine stalling, an active check engine light, and a raw gas smell poses a serious safety hazard to my family and others on the road. This appears to match known issues under VW’s recall 20V716000 for cracked fuel injectors and TSB 01-23-09 for engine control software glitches. I am requesting that NHTSA investigate whether more 2019 VW Atlas vehicles—including mine—should be included in these recalls, and whether VW is providing adequate support to affected families. I cannot safely drive my vehicle, and I cannot afford a rental. This is an urgent public safety concern.
Mfg Campaign: 11661346
Recall Date: May 15, 2025
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
My wife and children are currently stranded 800 miles from home after our Volkswagen began shaking severely on the freeway. She brought the vehicle to Douglas VW in NJ, where the service team confirmed the steering rack is failing and verified the symptoms she experienced. Despite this, they told her it could take up to a year to fully fail and that it was “safe” to drive—an unacceptable and dangerous recommendation. We were then told the part is back-ordered for up to a year. Volkswagen has refused to provide a loaner vehicle during this wait, leaving my family without transportation. Meanwhile, we’ve been offered only a $1,500 credit toward a new vehicle, which does nothing to address the immediate issue. This is not an isolated case. It’s well documented online that this is a recurring issue with this year, make, and model. We’ve also been told the shortage is due to the part being reengineered, and that VW is prioritizing new vehicle production over existing customers dealing with critical failures. This is not just inconvenient—it’s unsafe. Volkswagen’s refusal to provide adequate support leaves my family in an impossible position through no fault of our own. We are asking for immediate action. Our case number with VW customer is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My wife and children are currently stranded 800 miles from home after our Volkswagen began shaking severely on the freeway. She brought the vehicle to Douglas VW in NJ, where the service team confirmed the steering rack is failing and verified the symptoms she experienced. Despite this, they told her it could take up to a year to fully fail and that it was “safe” to drive—an unacceptable and dangerous recommendation. We were then told the part is back-ordered for up to a year. Volkswagen has refused to provide a loaner vehicle during this wait, leaving my family without transportation. Meanwhile, we’ve been offered only a $1,500 credit toward a new vehicle, which does nothing to address the immediate issue. This is not an isolated case. It’s well documented online that this is a recurring issue with this year, make, and model. We’ve also been told the shortage is due to the part being reengineered, and that VW is prioritizing new vehicle production over existing customers dealing with critical failures. This is not just inconvenient—it’s unsafe. Volkswagen’s refusal to provide adequate support leaves my family in an impossible position through no fault of our own. We are asking for immediate action. Our case number with VW customer is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My wife and children are currently stranded 800 miles from home after our Volkswagen began shaking severely on the freeway. She brought the vehicle to Douglas VW in NJ, where the service team confirmed the steering rack is failing and verified the symptoms she experienced. Despite this, they told her it could take up to a year to fully fail and that it was “safe” to drive—an unacceptable and dangerous recommendation. We were then told the part is back-ordered for up to a year. Volkswagen has refused to provide a loaner vehicle during this wait, leaving my family without transportation. Meanwhile, we’ve been offered only a $1,500 credit toward a new vehicle, which does nothing to address the immediate issue. This is not an isolated case. It’s well documented online that this is a recurring issue with this year, make, and model. We’ve also been told the shortage is due to the part being reengineered, and that VW is prioritizing new vehicle production over existing customers dealing with critical failures. This is not just inconvenient—it’s unsafe. Volkswagen’s refusal to provide adequate support leaves my family in an impossible position through no fault of our own. We are asking for immediate action. Our case number with VW customer is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11661013
Recall Date: May 14, 2025
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Volkswagen Atlas. The contact stated that while driving at various speeds, the front end of the vehicle was shaking and vibrating abnormally. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The contact was informed that the steering rack parts were on backorder and the vehicle was not able to be repaired. The manufacturer was not yet contacted. The failure mileage was 78,000.
Corrective Action:
The contact owns a 2019 Volkswagen Atlas. The contact stated that while driving at various speeds, the front end of the vehicle was shaking and vibrating abnormally. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The contact was informed that the steering rack parts were on backorder and the vehicle was not able to be repaired. The manufacturer was not yet contacted. The failure mileage was 78,000.
Additional Notes:
The contact owns a 2019 Volkswagen Atlas. The contact stated that while driving at various speeds, the front end of the vehicle was shaking and vibrating abnormally. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The contact was informed that the steering rack parts were on backorder and the vehicle was not able to be repaired. The manufacturer was not yet contacted. The failure mileage was 78,000.
Mfg Campaign: 11659726
Recall Date: May 8, 2025
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11659253
Recall Date: May 6, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The vehicle was repaired under a recall for the link stabilizer in 2021. The vehicle is now making the same rattling sound that it made prior to being "fixed" by the recall. I would contend that the "fix" that was implemented did NOT correct the original problem.
Corrective Action:
The vehicle was repaired under a recall for the link stabilizer in 2021. The vehicle is now making the same rattling sound that it made prior to being "fixed" by the recall. I would contend that the "fix" that was implemented did NOT correct the original problem.
Additional Notes:
The vehicle was repaired under a recall for the link stabilizer in 2021. The vehicle is now making the same rattling sound that it made prior to being "fixed" by the recall. I would contend that the "fix" that was implemented did NOT correct the original problem.
Mfg Campaign: 11659376
Recall Date: May 6, 2025
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I requested a repair for safety recall 69FB about a year ago and my dealer says that they still do not have the parts to make the repair. How can you decide that a problem may result in death or injury but not expedite the repair?
Corrective Action:
I requested a repair for safety recall 69FB about a year ago and my dealer says that they still do not have the parts to make the repair. How can you decide that a problem may result in death or injury but not expedite the repair?
Additional Notes:
I requested a repair for safety recall 69FB about a year ago and my dealer says that they still do not have the parts to make the repair. How can you decide that a problem may result in death or injury but not expedite the repair?
Mfg Campaign: 11658420
Recall Date: May 2, 2025
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
My car started shaking while driving at high rates of speed. Also while hitting bumps at high speed or the brakes. I took it to the VW dealer and they told me the steering rack was going out. When trying to get it fixed I was told the part is on back order for months. They told me there was 400 people ahead of me. This seems like it should be a recall with so many people reporting the problem. And a safety issue with not being able to get the part. VW is bad about doing an extended warranty to avoid a recall also. It NEEDS to be recalled before someone gets hurt or killed. And if they can’t get the parts they need to offer another way out of it. Please help!
Corrective Action:
My car started shaking while driving at high rates of speed. Also while hitting bumps at high speed or the brakes. I took it to the VW dealer and they told me the steering rack was going out. When trying to get it fixed I was told the part is on back order for months. They told me there was 400 people ahead of me. This seems like it should be a recall with so many people reporting the problem. And a safety issue with not being able to get the part. VW is bad about doing an extended warranty to avoid a recall also. It NEEDS to be recalled before someone gets hurt or killed. And if they can’t get the parts they need to offer another way out of it. Please help!
Additional Notes:
My car started shaking while driving at high rates of speed. Also while hitting bumps at high speed or the brakes. I took it to the VW dealer and they told me the steering rack was going out. When trying to get it fixed I was told the part is on back order for months. They told me there was 400 people ahead of me. This seems like it should be a recall with so many people reporting the problem. And a safety issue with not being able to get the part. VW is bad about doing an extended warranty to avoid a recall also. It NEEDS to be recalled before someone gets hurt or killed. And if they can’t get the parts they need to offer another way out of it. Please help!
Mfg Campaign: 11657038
Recall Date: Apr 27, 2025
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I have the same airbag error issues as same year and model car. They are not considering it as part of the recall.
Corrective Action:
I have the same airbag error issues as same year and model car. They are not considering it as part of the recall.
Additional Notes:
I have the same airbag error issues as same year and model car. They are not considering it as part of the recall.
Mfg Campaign: 11656937
Recall Date: Apr 26, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicles stalls randomly all the times ,moving or not . Almost got rear ended several times . Spent 3k at Vw in Brandon for brakes that were only 70k miles on them . But they still squeal . Can’t fuel with gas as the pressure just pushes the fuel back at me . Seems worse in warmer weather . Vw said they would not touch the charcoal canister as that what I’ve deemed is the issue.
Corrective Action:
Vehicles stalls randomly all the times ,moving or not . Almost got rear ended several times . Spent 3k at Vw in Brandon for brakes that were only 70k miles on them . But they still squeal . Can’t fuel with gas as the pressure just pushes the fuel back at me . Seems worse in warmer weather . Vw said they would not touch the charcoal canister as that what I’ve deemed is the issue.
Additional Notes:
Vehicles stalls randomly all the times ,moving or not . Almost got rear ended several times . Spent 3k at Vw in Brandon for brakes that were only 70k miles on them . But they still squeal . Can’t fuel with gas as the pressure just pushes the fuel back at me . Seems worse in warmer weather . Vw said they would not touch the charcoal canister as that what I’ve deemed is the issue.
Mfg Campaign: 11656356
Recall Date: Apr 23, 2025
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Vehicles stalls randomly all the times ,moving or not . Almost got rear ended several times . Spent 3k at Vw in Brandon for brakes that were only 70k miles on them . But they still squeal . Can’t fuel with gas as the pressure just pushes the fuel back at me . Seems worse in warmer weather . Vw said they would not touch the charcoal canister as that what I’ve deemed is the issue.
Corrective Action:
Vehicles stalls randomly all the times ,moving or not . Almost got rear ended several times . Spent 3k at Vw in Brandon for brakes that were only 70k miles on them . But they still squeal . Can’t fuel with gas as the pressure just pushes the fuel back at me . Seems worse in warmer weather . Vw said they would not touch the charcoal canister as that what I’ve deemed is the issue.
Additional Notes:
Vehicles stalls randomly all the times ,moving or not . Almost got rear ended several times . Spent 3k at Vw in Brandon for brakes that were only 70k miles on them . But they still squeal . Can’t fuel with gas as the pressure just pushes the fuel back at me . Seems worse in warmer weather . Vw said they would not touch the charcoal canister as that what I’ve deemed is the issue.
Mfg Campaign: 11656356
Recall Date: Apr 23, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicles stalls randomly all the times ,moving or not . Almost got rear ended several times . Spent 3k at Vw in Brandon for brakes that were only 70k miles on them . But they still squeal . Can’t fuel with gas as the pressure just pushes the fuel back at me . Seems worse in warmer weather . Vw said they would not touch the charcoal canister as that what I’ve deemed is the issue.
Corrective Action:
Vehicles stalls randomly all the times ,moving or not . Almost got rear ended several times . Spent 3k at Vw in Brandon for brakes that were only 70k miles on them . But they still squeal . Can’t fuel with gas as the pressure just pushes the fuel back at me . Seems worse in warmer weather . Vw said they would not touch the charcoal canister as that what I’ve deemed is the issue.
Additional Notes:
Vehicles stalls randomly all the times ,moving or not . Almost got rear ended several times . Spent 3k at Vw in Brandon for brakes that were only 70k miles on them . But they still squeal . Can’t fuel with gas as the pressure just pushes the fuel back at me . Seems worse in warmer weather . Vw said they would not touch the charcoal canister as that what I’ve deemed is the issue.
Mfg Campaign: 11656356
Recall Date: Apr 23, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving at constant speed on highway, vehicle either loses acceleration and / or applies brake for short moment. Tapping the accelerator appears allow the vehicle to resume to initial intended speed. Automatic braking, not intended by the driver is a safety risk for both this and adjacent drivers. The problem has been reproduced by a dealer service center. No other agencies have inspected the vehicle's problem. No warning lamps, messages or other symptoms evident. Dealer has had the vehicle to two weeks and has not provided a viable resolution.
Corrective Action:
Driving at constant speed on highway, vehicle either loses acceleration and / or applies brake for short moment. Tapping the accelerator appears allow the vehicle to resume to initial intended speed. Automatic braking, not intended by the driver is a safety risk for both this and adjacent drivers. The problem has been reproduced by a dealer service center. No other agencies have inspected the vehicle's problem. No warning lamps, messages or other symptoms evident. Dealer has had the vehicle to two weeks and has not provided a viable resolution.
Additional Notes:
Driving at constant speed on highway, vehicle either loses acceleration and / or applies brake for short moment. Tapping the accelerator appears allow the vehicle to resume to initial intended speed. Automatic braking, not intended by the driver is a safety risk for both this and adjacent drivers. The problem has been reproduced by a dealer service center. No other agencies have inspected the vehicle's problem. No warning lamps, messages or other symptoms evident. Dealer has had the vehicle to two weeks and has not provided a viable resolution.
Mfg Campaign: 11653333
Recall Date: Apr 7, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driving at constant speed on highway, vehicle either loses acceleration and / or applies brake for short moment. Tapping the accelerator appears allow the vehicle to resume to initial intended speed. Automatic braking, not intended by the driver is a safety risk for both this and adjacent drivers. The problem has been reproduced by a dealer service center. No other agencies have inspected the vehicle's problem. No warning lamps, messages or other symptoms evident. Dealer has had the vehicle to two weeks and has not provided a viable resolution.
Corrective Action:
Driving at constant speed on highway, vehicle either loses acceleration and / or applies brake for short moment. Tapping the accelerator appears allow the vehicle to resume to initial intended speed. Automatic braking, not intended by the driver is a safety risk for both this and adjacent drivers. The problem has been reproduced by a dealer service center. No other agencies have inspected the vehicle's problem. No warning lamps, messages or other symptoms evident. Dealer has had the vehicle to two weeks and has not provided a viable resolution.
Additional Notes:
Driving at constant speed on highway, vehicle either loses acceleration and / or applies brake for short moment. Tapping the accelerator appears allow the vehicle to resume to initial intended speed. Automatic braking, not intended by the driver is a safety risk for both this and adjacent drivers. The problem has been reproduced by a dealer service center. No other agencies have inspected the vehicle's problem. No warning lamps, messages or other symptoms evident. Dealer has had the vehicle to two weeks and has not provided a viable resolution.
Mfg Campaign: 11653333
Recall Date: Apr 7, 2025
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Driving at constant speed on highway, vehicle either loses acceleration and / or applies brake for short moment. Tapping the accelerator appears allow the vehicle to resume to initial intended speed. Automatic braking, not intended by the driver is a safety risk for both this and adjacent drivers. The problem has been reproduced by a dealer service center. No other agencies have inspected the vehicle's problem. No warning lamps, messages or other symptoms evident. Dealer has had the vehicle to two weeks and has not provided a viable resolution.
Corrective Action:
Driving at constant speed on highway, vehicle either loses acceleration and / or applies brake for short moment. Tapping the accelerator appears allow the vehicle to resume to initial intended speed. Automatic braking, not intended by the driver is a safety risk for both this and adjacent drivers. The problem has been reproduced by a dealer service center. No other agencies have inspected the vehicle's problem. No warning lamps, messages or other symptoms evident. Dealer has had the vehicle to two weeks and has not provided a viable resolution.
Additional Notes:
Driving at constant speed on highway, vehicle either loses acceleration and / or applies brake for short moment. Tapping the accelerator appears allow the vehicle to resume to initial intended speed. Automatic braking, not intended by the driver is a safety risk for both this and adjacent drivers. The problem has been reproduced by a dealer service center. No other agencies have inspected the vehicle's problem. No warning lamps, messages or other symptoms evident. Dealer has had the vehicle to two weeks and has not provided a viable resolution.
Mfg Campaign: 11653333
Recall Date: Apr 7, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Seatbelt sensor will not go off even when seal belt is fastened.
Corrective Action:
Seatbelt sensor will not go off even when seal belt is fastened.
Additional Notes:
Seatbelt sensor will not go off even when seal belt is fastened.
Mfg Campaign: 11652680
Recall Date: Apr 3, 2025
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
Steering rack and pinion (steering gear) is failing. There is a violent intermittent vibration in the steering wheel when driving. I have had an import repair shop check out the car - I did have some suspension work done on the rear as well as replaced the sway bars in the front (still had the vibration and it continues to worsen). After more review of the issue and numerous test drives it was determined that the steering rack and pinion was the issue and needed to be replaced. I authorized the shop to order the parts back in January, however they have been unable to get the part as it has been on back order. I have contacted other shops as well as dealerships and getting the part will require a substantial wait. This is a significant safety issue and even Volkswagen parts department here in High Point NC acknowledged that the part has been "upgraded" a few times so clearly its a known issue. I do not know how this sort of a safety issue cannot be a recall. As the car's warranty is expired and this is not a recall, we are stuck navigating between driving a car that may be unsafe, renting a car or trying to get by on one car when we require 2. We have no option here but to wait, hope and pray that nothing significant happens.
Corrective Action:
Steering rack and pinion (steering gear) is failing. There is a violent intermittent vibration in the steering wheel when driving. I have had an import repair shop check out the car - I did have some suspension work done on the rear as well as replaced the sway bars in the front (still had the vibration and it continues to worsen). After more review of the issue and numerous test drives it was determined that the steering rack and pinion was the issue and needed to be replaced. I authorized the shop to order the parts back in January, however they have been unable to get the part as it has been on back order. I have contacted other shops as well as dealerships and getting the part will require a substantial wait. This is a significant safety issue and even Volkswagen parts department here in High Point NC acknowledged that the part has been "upgraded" a few times so clearly its a known issue. I do not know how this sort of a safety issue cannot be a recall. As the car's warranty is expired and this is not a recall, we are stuck navigating between driving a car that may be unsafe, renting a car or trying to get by on one car when we require 2. We have no option here but to wait, hope and pray that nothing significant happens.
Additional Notes:
Steering rack and pinion (steering gear) is failing. There is a violent intermittent vibration in the steering wheel when driving. I have had an import repair shop check out the car - I did have some suspension work done on the rear as well as replaced the sway bars in the front (still had the vibration and it continues to worsen). After more review of the issue and numerous test drives it was determined that the steering rack and pinion was the issue and needed to be replaced. I authorized the shop to order the parts back in January, however they have been unable to get the part as it has been on back order. I have contacted other shops as well as dealerships and getting the part will require a substantial wait. This is a significant safety issue and even Volkswagen parts department here in High Point NC acknowledged that the part has been "upgraded" a few times so clearly its a known issue. I do not know how this sort of a safety issue cannot be a recall. As the car's warranty is expired and this is not a recall, we are stuck navigating between driving a car that may be unsafe, renting a car or trying to get by on one car when we require 2. We have no option here but to wait, hope and pray that nothing significant happens.
Mfg Campaign: 11648740
Recall Date: Mar 17, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The car stalls when pulling out. We have had many close calls entering traffic and the car will not react to giving it gas. I’ve taken it to three dealers who all say it is not showing a code and they can’t get it to reproduce the problem. I bought the car new and it has less than 60,000 miles. It does it in all types of weather, extreme cold and hot weather, going uphill or downhill, several times stopping at the mailbox the engine dies and I have to restart. It does it even when the start-stop system is disengaged. There were no warnings beforehand, no one has been able to confirm the problem, no one has inspected any components. I’ve asked three different dealerships to find the problem with no luck. My car is available for inspection.
Corrective Action:
The car stalls when pulling out. We have had many close calls entering traffic and the car will not react to giving it gas. I’ve taken it to three dealers who all say it is not showing a code and they can’t get it to reproduce the problem. I bought the car new and it has less than 60,000 miles. It does it in all types of weather, extreme cold and hot weather, going uphill or downhill, several times stopping at the mailbox the engine dies and I have to restart. It does it even when the start-stop system is disengaged. There were no warnings beforehand, no one has been able to confirm the problem, no one has inspected any components. I’ve asked three different dealerships to find the problem with no luck. My car is available for inspection.
Additional Notes:
The car stalls when pulling out. We have had many close calls entering traffic and the car will not react to giving it gas. I’ve taken it to three dealers who all say it is not showing a code and they can’t get it to reproduce the problem. I bought the car new and it has less than 60,000 miles. It does it in all types of weather, extreme cold and hot weather, going uphill or downhill, several times stopping at the mailbox the engine dies and I have to restart. It does it even when the start-stop system is disengaged. There were no warnings beforehand, no one has been able to confirm the problem, no one has inspected any components. I’ve asked three different dealerships to find the problem with no luck. My car is available for inspection.
Mfg Campaign: 11648330
Recall Date: Mar 14, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On January 20th 2025, we were driving on an open street with moving traffic. The automatic braking system kicked in for no apparent reason and the car slammed on the brakes on its own resulting in us almost being rear ended. Our safety and the safety of others was put at risk due to the car braking with no warning and for no reason, causing the person behind us to almost hit us. In the past, the car has randomly loudly beeped at me and given me the forward collision warning for no reason, but it has never auto braked like that for no reason. It was scary and makes me concerned about the safety of the vehicle for my family.
Corrective Action:
On January 20th 2025, we were driving on an open street with moving traffic. The automatic braking system kicked in for no apparent reason and the car slammed on the brakes on its own resulting in us almost being rear ended. Our safety and the safety of others was put at risk due to the car braking with no warning and for no reason, causing the person behind us to almost hit us. In the past, the car has randomly loudly beeped at me and given me the forward collision warning for no reason, but it has never auto braked like that for no reason. It was scary and makes me concerned about the safety of the vehicle for my family.
Additional Notes:
On January 20th 2025, we were driving on an open street with moving traffic. The automatic braking system kicked in for no apparent reason and the car slammed on the brakes on its own resulting in us almost being rear ended. Our safety and the safety of others was put at risk due to the car braking with no warning and for no reason, causing the person behind us to almost hit us. In the past, the car has randomly loudly beeped at me and given me the forward collision warning for no reason, but it has never auto braked like that for no reason. It was scary and makes me concerned about the safety of the vehicle for my family.
Mfg Campaign: 11637104
Recall Date: Jan 20, 2025
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