Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas vehicles. The driver's side impact air bag may be missing a weld at the side air bag housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FK
Recall Date: Oct 4, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FB
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97GF
Recall Date: Mar 28, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 09D9
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44R1
Recall Date: Mar 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas vehicles. The suction jet in the fuel tank may have been welded in the incorrect position allowing fuel to leak. Additionally, the vehicle may stall due to uneven fuel distribution.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20BU
Recall Date: Aug 21, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94L9
Recall Date: May 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas and 2020 Passat vehicles. An incorrect driver and/or front passenger side impact air bag may have been installed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69Y8
Recall Date: Mar 20, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42J2/42J3
Recall Date: Dec 19, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 90L3 / 90L4
Recall Date: Nov 26, 2018
Consumer Complaints
619 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car would state, “Do not exit the car unless it is in park.” “Transmission is in safety mode.” Appointment was made and over July 17th. Part was not in until August 15th. This presents a danger for Atlas drivers if the shifter fails and the car could roll. Volkswagon had a similar recall for Golf, Beetle, and Jetta models.
Corrective Action:
The car would state, “Do not exit the car unless it is in park.” “Transmission is in safety mode.” Appointment was made and over July 17th. Part was not in until August 15th. This presents a danger for Atlas drivers if the shifter fails and the car could roll. Volkswagon had a similar recall for Golf, Beetle, and Jetta models.
Additional Notes:
The car would state, “Do not exit the car unless it is in park.” “Transmission is in safety mode.” Appointment was made and over July 17th. Part was not in until August 15th. This presents a danger for Atlas drivers if the shifter fails and the car could roll. Volkswagon had a similar recall for Golf, Beetle, and Jetta models.
Mfg Campaign: 11620883
Recall Date: Oct 20, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The rear driver side seat belt does not stay in place when the seat is lowered, therefore, leaving this seat without a seatbelt. The adaptive cruise control sometimes works and sometimes does not work. There is no specific reason for this. It works during the snow and does not work during the sunshine. When making a hard right or left turn, there is a grinding noise underneath, I am guessing it has something to do withthe wheels or what the wheels are attached to... I have brought each of these items up to the dealership service department and they look at me like I am crazy stating this is the way volkswagon works. I do not believe this is so.
Corrective Action:
The rear driver side seat belt does not stay in place when the seat is lowered, therefore, leaving this seat without a seatbelt. The adaptive cruise control sometimes works and sometimes does not work. There is no specific reason for this. It works during the snow and does not work during the sunshine. When making a hard right or left turn, there is a grinding noise underneath, I am guessing it has something to do withthe wheels or what the wheels are attached to... I have brought each of these items up to the dealership service department and they look at me like I am crazy stating this is the way volkswagon works. I do not believe this is so.
Additional Notes:
The rear driver side seat belt does not stay in place when the seat is lowered, therefore, leaving this seat without a seatbelt. The adaptive cruise control sometimes works and sometimes does not work. There is no specific reason for this. It works during the snow and does not work during the sunshine. When making a hard right or left turn, there is a grinding noise underneath, I am guessing it has something to do withthe wheels or what the wheels are attached to... I have brought each of these items up to the dealership service department and they look at me like I am crazy stating this is the way volkswagon works. I do not believe this is so.
Mfg Campaign: 11619260
Recall Date: Oct 11, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The rear driver side seat belt does not stay in place when the seat is lowered, therefore, leaving this seat without a seatbelt. The adaptive cruise control sometimes works and sometimes does not work. There is no specific reason for this. It works during the snow and does not work during the sunshine. When making a hard right or left turn, there is a grinding noise underneath, I am guessing it has something to do withthe wheels or what the wheels are attached to... I have brought each of these items up to the dealership service department and they look at me like I am crazy stating this is the way volkswagon works. I do not believe this is so.
Corrective Action:
The rear driver side seat belt does not stay in place when the seat is lowered, therefore, leaving this seat without a seatbelt. The adaptive cruise control sometimes works and sometimes does not work. There is no specific reason for this. It works during the snow and does not work during the sunshine. When making a hard right or left turn, there is a grinding noise underneath, I am guessing it has something to do withthe wheels or what the wheels are attached to... I have brought each of these items up to the dealership service department and they look at me like I am crazy stating this is the way volkswagon works. I do not believe this is so.
Additional Notes:
The rear driver side seat belt does not stay in place when the seat is lowered, therefore, leaving this seat without a seatbelt. The adaptive cruise control sometimes works and sometimes does not work. There is no specific reason for this. It works during the snow and does not work during the sunshine. When making a hard right or left turn, there is a grinding noise underneath, I am guessing it has something to do withthe wheels or what the wheels are attached to... I have brought each of these items up to the dealership service department and they look at me like I am crazy stating this is the way volkswagon works. I do not believe this is so.
Mfg Campaign: 11619260
Recall Date: Oct 11, 2024
Volkswagen Group Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
The rear driver side seat belt does not stay in place when the seat is lowered, therefore, leaving this seat without a seatbelt. The adaptive cruise control sometimes works and sometimes does not work. There is no specific reason for this. It works during the snow and does not work during the sunshine. When making a hard right or left turn, there is a grinding noise underneath, I am guessing it has something to do withthe wheels or what the wheels are attached to... I have brought each of these items up to the dealership service department and they look at me like I am crazy stating this is the way volkswagon works. I do not believe this is so.
Corrective Action:
The rear driver side seat belt does not stay in place when the seat is lowered, therefore, leaving this seat without a seatbelt. The adaptive cruise control sometimes works and sometimes does not work. There is no specific reason for this. It works during the snow and does not work during the sunshine. When making a hard right or left turn, there is a grinding noise underneath, I am guessing it has something to do withthe wheels or what the wheels are attached to... I have brought each of these items up to the dealership service department and they look at me like I am crazy stating this is the way volkswagon works. I do not believe this is so.
Additional Notes:
The rear driver side seat belt does not stay in place when the seat is lowered, therefore, leaving this seat without a seatbelt. The adaptive cruise control sometimes works and sometimes does not work. There is no specific reason for this. It works during the snow and does not work during the sunshine. When making a hard right or left turn, there is a grinding noise underneath, I am guessing it has something to do withthe wheels or what the wheels are attached to... I have brought each of these items up to the dealership service department and they look at me like I am crazy stating this is the way volkswagon works. I do not believe this is so.
Mfg Campaign: 11619260
Recall Date: Oct 11, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle has auto stop/start. Vehicle shuts down when at a stop sign and does not start .Deactivating the stop/ start function does not help.
Corrective Action:
Vehicle has auto stop/start. Vehicle shuts down when at a stop sign and does not start .Deactivating the stop/ start function does not help.
Additional Notes:
Vehicle has auto stop/start. Vehicle shuts down when at a stop sign and does not start .Deactivating the stop/ start function does not help.
Mfg Campaign: 11618232
Recall Date: Oct 5, 2024
Volkswagen Group Of America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Vehicle has auto stop/start. Vehicle shuts down when at a stop sign and does not start .Deactivating the stop/ start function does not help.
Corrective Action:
Vehicle has auto stop/start. Vehicle shuts down when at a stop sign and does not start .Deactivating the stop/ start function does not help.
Additional Notes:
Vehicle has auto stop/start. Vehicle shuts down when at a stop sign and does not start .Deactivating the stop/ start function does not help.
Mfg Campaign: 11618232
Recall Date: Oct 5, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While approaching an intersection at about 20 mph, vehicle suddenly applied the front collision braking and almost caused an accident from the vehicle behind me. There were no vehicles in front of me or any other obstacles. Other 2019 models have been recalled with he same issue for a harness wiring or software update. This is dangerous and risks my family's life.
Corrective Action:
While approaching an intersection at about 20 mph, vehicle suddenly applied the front collision braking and almost caused an accident from the vehicle behind me. There were no vehicles in front of me or any other obstacles. Other 2019 models have been recalled with he same issue for a harness wiring or software update. This is dangerous and risks my family's life.
Additional Notes:
While approaching an intersection at about 20 mph, vehicle suddenly applied the front collision braking and almost caused an accident from the vehicle behind me. There were no vehicles in front of me or any other obstacles. Other 2019 models have been recalled with he same issue for a harness wiring or software update. This is dangerous and risks my family's life.
Mfg Campaign: 11616934
Recall Date: Sep 27, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While approaching an intersection at about 20 mph, vehicle suddenly applied the front collision braking and almost caused an accident from the vehicle behind me. There were no vehicles in front of me or any other obstacles. Other 2019 models have been recalled with he same issue for a harness wiring or software update. This is dangerous and risks my family's life.
Corrective Action:
While approaching an intersection at about 20 mph, vehicle suddenly applied the front collision braking and almost caused an accident from the vehicle behind me. There were no vehicles in front of me or any other obstacles. Other 2019 models have been recalled with he same issue for a harness wiring or software update. This is dangerous and risks my family's life.
Additional Notes:
While approaching an intersection at about 20 mph, vehicle suddenly applied the front collision braking and almost caused an accident from the vehicle behind me. There were no vehicles in front of me or any other obstacles. Other 2019 models have been recalled with he same issue for a harness wiring or software update. This is dangerous and risks my family's life.
Mfg Campaign: 11616934
Recall Date: Sep 27, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Volkswagen Atlas. The contact stated while driving at approximately 60-75 MPH, the vehicle lost motive power, causing the vehicle to decelerate to approximately 25 MPH. There were no warning lights illuminated. The vehicle was towed to a local dealer, where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 68,000.
Corrective Action:
The contact owns a 2019 Volkswagen Atlas. The contact stated while driving at approximately 60-75 MPH, the vehicle lost motive power, causing the vehicle to decelerate to approximately 25 MPH. There were no warning lights illuminated. The vehicle was towed to a local dealer, where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 68,000.
Additional Notes:
The contact owns a 2019 Volkswagen Atlas. The contact stated while driving at approximately 60-75 MPH, the vehicle lost motive power, causing the vehicle to decelerate to approximately 25 MPH. There were no warning lights illuminated. The vehicle was towed to a local dealer, where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 68,000.
Mfg Campaign: 11616425
Recall Date: Sep 25, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The car keeps jerking and stalling when in traffic, car line or just driving very slowly. It feels like there is not enough fuel coming to the engine and it shuts off. The message that comes on the screen- Please start engine manually. I have been numerous times to the dealer but they say they can’t help me as there is no code. Obviously the car has issues and I want someone to be responsible for them. It is dangerously to driver it like that. I have kids that I driver to school and I don’t feel safe driving it.
Corrective Action:
The car keeps jerking and stalling when in traffic, car line or just driving very slowly. It feels like there is not enough fuel coming to the engine and it shuts off. The message that comes on the screen- Please start engine manually. I have been numerous times to the dealer but they say they can’t help me as there is no code. Obviously the car has issues and I want someone to be responsible for them. It is dangerously to driver it like that. I have kids that I driver to school and I don’t feel safe driving it.
Additional Notes:
The car keeps jerking and stalling when in traffic, car line or just driving very slowly. It feels like there is not enough fuel coming to the engine and it shuts off. The message that comes on the screen- Please start engine manually. I have been numerous times to the dealer but they say they can’t help me as there is no code. Obviously the car has issues and I want someone to be responsible for them. It is dangerously to driver it like that. I have kids that I driver to school and I don’t feel safe driving it.
Mfg Campaign: 11616091
Recall Date: Sep 23, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The car keeps jerking and stalling when in traffic, car line or just driving very slowly. It feels like there is not enough fuel coming to the engine and it shuts off. The message that comes on the screen- Please start engine manually. I have been numerous times to the dealer but they say they can’t help me as there is no code. Obviously the car has issues and I want someone to be responsible for them. It is dangerously to driver it like that. I have kids that I driver to school and I don’t feel safe driving it.
Corrective Action:
The car keeps jerking and stalling when in traffic, car line or just driving very slowly. It feels like there is not enough fuel coming to the engine and it shuts off. The message that comes on the screen- Please start engine manually. I have been numerous times to the dealer but they say they can’t help me as there is no code. Obviously the car has issues and I want someone to be responsible for them. It is dangerously to driver it like that. I have kids that I driver to school and I don’t feel safe driving it.
Additional Notes:
The car keeps jerking and stalling when in traffic, car line or just driving very slowly. It feels like there is not enough fuel coming to the engine and it shuts off. The message that comes on the screen- Please start engine manually. I have been numerous times to the dealer but they say they can’t help me as there is no code. Obviously the car has issues and I want someone to be responsible for them. It is dangerously to driver it like that. I have kids that I driver to school and I don’t feel safe driving it.
Mfg Campaign: 11616091
Recall Date: Sep 23, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle randomly turns off in the middle of the road. The car has been doing this for months and the only Volkswagen in my area doesn’t have time to look at it and it is no longer in warranty. Currently have 76,500 miles and the car has been randomly turning off since we purchased it in December of 2023. This car is a hazard to my entire family and others.
Corrective Action:
The vehicle randomly turns off in the middle of the road. The car has been doing this for months and the only Volkswagen in my area doesn’t have time to look at it and it is no longer in warranty. Currently have 76,500 miles and the car has been randomly turning off since we purchased it in December of 2023. This car is a hazard to my entire family and others.
Additional Notes:
The vehicle randomly turns off in the middle of the road. The car has been doing this for months and the only Volkswagen in my area doesn’t have time to look at it and it is no longer in warranty. Currently have 76,500 miles and the car has been randomly turning off since we purchased it in December of 2023. This car is a hazard to my entire family and others.
Mfg Campaign: 11614057
Recall Date: Sep 11, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine mount of my 2019 VW Atlas SE failed around April 2024. The specific part (Engine Mounting Right 3QF199262G) has been unavailable since then. There were no warning lights before the failure. My mechanic identified the problem when the engine started moving forward and backward with gear changes. This issue caused the steering wheel to vibrate while driving and made the vehicle harder to control, especially at stops where the vibration became severe. Both my mechanic and I contacted various dealers across multiple states, but none had the part available, with one dealer mentioning a waitlist of around 300 Atlas vehicles needing the same part. Despite initial promises of delivery by mid-August, the part’s arrival has been delayed. We eventually found the part on eBay and ordered it from Latvia, but we are still waiting for it to arrive. The failure of the engine mount presents a significant safety risk to both drivers and passengers, given the critical role the engine plays in the vehicle’s operation.
Corrective Action:
The engine mount of my 2019 VW Atlas SE failed around April 2024. The specific part (Engine Mounting Right 3QF199262G) has been unavailable since then. There were no warning lights before the failure. My mechanic identified the problem when the engine started moving forward and backward with gear changes. This issue caused the steering wheel to vibrate while driving and made the vehicle harder to control, especially at stops where the vibration became severe. Both my mechanic and I contacted various dealers across multiple states, but none had the part available, with one dealer mentioning a waitlist of around 300 Atlas vehicles needing the same part. Despite initial promises of delivery by mid-August, the part’s arrival has been delayed. We eventually found the part on eBay and ordered it from Latvia, but we are still waiting for it to arrive. The failure of the engine mount presents a significant safety risk to both drivers and passengers, given the critical role the engine plays in the vehicle’s operation.
Additional Notes:
The engine mount of my 2019 VW Atlas SE failed around April 2024. The specific part (Engine Mounting Right 3QF199262G) has been unavailable since then. There were no warning lights before the failure. My mechanic identified the problem when the engine started moving forward and backward with gear changes. This issue caused the steering wheel to vibrate while driving and made the vehicle harder to control, especially at stops where the vibration became severe. Both my mechanic and I contacted various dealers across multiple states, but none had the part available, with one dealer mentioning a waitlist of around 300 Atlas vehicles needing the same part. Despite initial promises of delivery by mid-August, the part’s arrival has been delayed. We eventually found the part on eBay and ordered it from Latvia, but we are still waiting for it to arrive. The failure of the engine mount presents a significant safety risk to both drivers and passengers, given the critical role the engine plays in the vehicle’s operation.
Mfg Campaign: 11611020
Recall Date: Aug 26, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While stopped at a red light awaiting a turn light, my vehicle made clicking noises and turned off. Although the lights and other items remained on, we were unable to restart the vehicle or move it. After the turn light already turned green and someone began to road rage us, the car let us restart it and we were able to drive normally. The vehicle behind us followed us aggressively as they had missed the turn light and were apparently very upset. The car then drove normally. This issue has happened several times.
Corrective Action:
While stopped at a red light awaiting a turn light, my vehicle made clicking noises and turned off. Although the lights and other items remained on, we were unable to restart the vehicle or move it. After the turn light already turned green and someone began to road rage us, the car let us restart it and we were able to drive normally. The vehicle behind us followed us aggressively as they had missed the turn light and were apparently very upset. The car then drove normally. This issue has happened several times.
Additional Notes:
While stopped at a red light awaiting a turn light, my vehicle made clicking noises and turned off. Although the lights and other items remained on, we were unable to restart the vehicle or move it. After the turn light already turned green and someone began to road rage us, the car let us restart it and we were able to drive normally. The vehicle behind us followed us aggressively as they had missed the turn light and were apparently very upset. The car then drove normally. This issue has happened several times.
Mfg Campaign: 11608717
Recall Date: Aug 15, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I informed the VW service center approximately a year or more ago that it felt like the vehicle's brakes were stopping on their own. The service center claimed that they could not reproduce/detect the issue. Now there is a class action lawsuit regarding the matter yet no recall or safety issue regarding this matter attached to my VIN. There are people who likely do not know about this apparent issue and it is very dangerous to have a vehicle that will suddenly stop on its own. So far, my local service center refused to fix this issue along with two other safety issues. I am concerned that VW knows it is producing unsafe cars yet still puts them out in the market for consumers.
Corrective Action:
I informed the VW service center approximately a year or more ago that it felt like the vehicle's brakes were stopping on their own. The service center claimed that they could not reproduce/detect the issue. Now there is a class action lawsuit regarding the matter yet no recall or safety issue regarding this matter attached to my VIN. There are people who likely do not know about this apparent issue and it is very dangerous to have a vehicle that will suddenly stop on its own. So far, my local service center refused to fix this issue along with two other safety issues. I am concerned that VW knows it is producing unsafe cars yet still puts them out in the market for consumers.
Additional Notes:
I informed the VW service center approximately a year or more ago that it felt like the vehicle's brakes were stopping on their own. The service center claimed that they could not reproduce/detect the issue. Now there is a class action lawsuit regarding the matter yet no recall or safety issue regarding this matter attached to my VIN. There are people who likely do not know about this apparent issue and it is very dangerous to have a vehicle that will suddenly stop on its own. So far, my local service center refused to fix this issue along with two other safety issues. I am concerned that VW knows it is producing unsafe cars yet still puts them out in the market for consumers.
Mfg Campaign: 11608720
Recall Date: Aug 15, 2024
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
Since we purchased our vehicle in 2019 the steering wheel will shake when turning the steering wheel. The VW Service Center claimed it was the clockspring and did the repair in early 2020 and the vehicle issue seemed improved with that repair. However, shortly after the same issue began and it has gotten much worse. I am concerned that if it is the clockspring then there can be a sudden serious issue depending on what is happening to the wiring with the clockspring. We have attempted several more times to get this issue fixed, but the VW Service Center claims to not detect the issue and on the last attempt refused to service the vehicle after having it for a week.
Corrective Action:
Since we purchased our vehicle in 2019 the steering wheel will shake when turning the steering wheel. The VW Service Center claimed it was the clockspring and did the repair in early 2020 and the vehicle issue seemed improved with that repair. However, shortly after the same issue began and it has gotten much worse. I am concerned that if it is the clockspring then there can be a sudden serious issue depending on what is happening to the wiring with the clockspring. We have attempted several more times to get this issue fixed, but the VW Service Center claims to not detect the issue and on the last attempt refused to service the vehicle after having it for a week.
Additional Notes:
Since we purchased our vehicle in 2019 the steering wheel will shake when turning the steering wheel. The VW Service Center claimed it was the clockspring and did the repair in early 2020 and the vehicle issue seemed improved with that repair. However, shortly after the same issue began and it has gotten much worse. I am concerned that if it is the clockspring then there can be a sudden serious issue depending on what is happening to the wiring with the clockspring. We have attempted several more times to get this issue fixed, but the VW Service Center claims to not detect the issue and on the last attempt refused to service the vehicle after having it for a week.
Mfg Campaign: 11608722
Recall Date: Aug 15, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Today, my atlas gave an error message; air bag error. I called my dealership, who informed me that there is a recall in this. But not for my VIN number. But it’s the same issue. Now, I have to pay out of pocket or chance my air bag not working properly.
Corrective Action:
Today, my atlas gave an error message; air bag error. I called my dealership, who informed me that there is a recall in this. But not for my VIN number. But it’s the same issue. Now, I have to pay out of pocket or chance my air bag not working properly.
Additional Notes:
Today, my atlas gave an error message; air bag error. I called my dealership, who informed me that there is a recall in this. But not for my VIN number. But it’s the same issue. Now, I have to pay out of pocket or chance my air bag not working properly.
Mfg Campaign: 11607396
Recall Date: Aug 8, 2024
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, the steering wheel began to vibrate intensely. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the struts. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then determined that the tires needed to be replaced. The tires were replaced; however, the failure reoccurred. The vehicle was then taken to an independent mechanic, who diagnosed a failure with the steering rack and pinion. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 100,000.
Corrective Action:
The contact owns a 2019 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, the steering wheel began to vibrate intensely. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the struts. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then determined that the tires needed to be replaced. The tires were replaced; however, the failure reoccurred. The vehicle was then taken to an independent mechanic, who diagnosed a failure with the steering rack and pinion. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 100,000.
Additional Notes:
The contact owns a 2019 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, the steering wheel began to vibrate intensely. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the struts. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then determined that the tires needed to be replaced. The tires were replaced; however, the failure reoccurred. The vehicle was then taken to an independent mechanic, who diagnosed a failure with the steering rack and pinion. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 100,000.
Mfg Campaign: 11605257
Recall Date: Jul 29, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The car would randomly stall in the middle of intersections after leaving a stop and a message in the dash said I needed to restart manually. Then I have to put the car in park and restart. This has happened over 5 times, the first was 2 years ago and the last 4 on the last four months. We have almost been hit multiple times. If my vehicle acts up in the wrong situation, it could not only cause a major accident affecting me and others in my vehicle, plus unsuspecting people on the road. There were no warning signs or messages prior to the failure. This is very scary and frustrating. Every time it happed we have took it to the dealer and it is always a different thing. Right now , the vehicle is in the dealer since July 19, 2024, and still they have not communicated to me what its happening with the vehicle.
Corrective Action:
The car would randomly stall in the middle of intersections after leaving a stop and a message in the dash said I needed to restart manually. Then I have to put the car in park and restart. This has happened over 5 times, the first was 2 years ago and the last 4 on the last four months. We have almost been hit multiple times. If my vehicle acts up in the wrong situation, it could not only cause a major accident affecting me and others in my vehicle, plus unsuspecting people on the road. There were no warning signs or messages prior to the failure. This is very scary and frustrating. Every time it happed we have took it to the dealer and it is always a different thing. Right now , the vehicle is in the dealer since July 19, 2024, and still they have not communicated to me what its happening with the vehicle.
Additional Notes:
The car would randomly stall in the middle of intersections after leaving a stop and a message in the dash said I needed to restart manually. Then I have to put the car in park and restart. This has happened over 5 times, the first was 2 years ago and the last 4 on the last four months. We have almost been hit multiple times. If my vehicle acts up in the wrong situation, it could not only cause a major accident affecting me and others in my vehicle, plus unsuspecting people on the road. There were no warning signs or messages prior to the failure. This is very scary and frustrating. Every time it happed we have took it to the dealer and it is always a different thing. Right now , the vehicle is in the dealer since July 19, 2024, and still they have not communicated to me what its happening with the vehicle.
Mfg Campaign: 11604429
Recall Date: Jul 25, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have a start/stop error message on my dash and my car stalls when I am braking sometimes the car turns off completely. my car is available for inspection anytime. It is a safety concern for me and anyone who might be following me as my car will just completely shut off in traffic.
Corrective Action:
I have a start/stop error message on my dash and my car stalls when I am braking sometimes the car turns off completely. my car is available for inspection anytime. It is a safety concern for me and anyone who might be following me as my car will just completely shut off in traffic.
Additional Notes:
I have a start/stop error message on my dash and my car stalls when I am braking sometimes the car turns off completely. my car is available for inspection anytime. It is a safety concern for me and anyone who might be following me as my car will just completely shut off in traffic.
Mfg Campaign: 11603716
Recall Date: Jul 22, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
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