Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69PZ
Recall Date: Jun 20, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FB
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24iD
Recall Date: Apr 13, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97GF
Recall Date: Mar 28, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 09D9
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 87H4
Recall Date: Nov 17, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 40R7
Recall Date: Oct 15, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97FR
Recall Date: Aug 6, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44Q9
Recall Date: Mar 3, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40Q7
Recall Date: Jan 27, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 91BB / 91BC
Recall Date: Nov 18, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40Q6
Recall Date: Nov 17, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44Q5
Recall Date: Nov 13, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 72L1, 72K8, 72K9
Recall Date: Aug 26, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94N7
Recall Date: Aug 26, 2020
Consumer Complaints
613 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Phantom breaking, vehicle alerts, windows rolling down, driver side door not opening, parking break engages, windows stop working.
Corrective Action:
Phantom breaking, vehicle alerts, windows rolling down, driver side door not opening, parking break engages, windows stop working.
Additional Notes:
Phantom breaking, vehicle alerts, windows rolling down, driver side door not opening, parking break engages, windows stop working.
Mfg Campaign: 11458099
Recall Date: Mar 24, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 3/14/22 took my car in to the dealership with the following problems, window opening on their own car braking on its own at low speed, driver door functions not working and a bunch of warning lights coming on. Took my car out the same day and was working fine until 3/23/22 when all the problems i mentioned above started happening again. On the first visit the tech replaced the door latch for the driver front door cleared codes and rechecked. The tech also found 3 error codes U105400: information electronics control module 1 no communications U019900: Lost communications with " door control module A" B177501: Door warning light/entry light electrical error.
Corrective Action:
On 3/14/22 took my car in to the dealership with the following problems, window opening on their own car braking on its own at low speed, driver door functions not working and a bunch of warning lights coming on. Took my car out the same day and was working fine until 3/23/22 when all the problems i mentioned above started happening again. On the first visit the tech replaced the door latch for the driver front door cleared codes and rechecked. The tech also found 3 error codes U105400: information electronics control module 1 no communications U019900: Lost communications with " door control module A" B177501: Door warning light/entry light electrical error.
Additional Notes:
On 3/14/22 took my car in to the dealership with the following problems, window opening on their own car braking on its own at low speed, driver door functions not working and a bunch of warning lights coming on. Took my car out the same day and was working fine until 3/23/22 when all the problems i mentioned above started happening again. On the first visit the tech replaced the door latch for the driver front door cleared codes and rechecked. The tech also found 3 error codes U105400: information electronics control module 1 no communications U019900: Lost communications with " door control module A" B177501: Door warning light/entry light electrical error.
Mfg Campaign: 11458107
Recall Date: Mar 24, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 3/14/22 took my car in to the dealership with the following problems, window opening on their own car braking on its own at low speed, driver door functions not working and a bunch of warning lights coming on. Took my car out the same day and was working fine until 3/23/22 when all the problems i mentioned above started happening again. On the first visit the tech replaced the door latch for the driver front door cleared codes and rechecked. The tech also found 3 error codes U105400: information electronics control module 1 no communications U019900: Lost communications with " door control module A" B177501: Door warning light/entry light electrical error.
Corrective Action:
On 3/14/22 took my car in to the dealership with the following problems, window opening on their own car braking on its own at low speed, driver door functions not working and a bunch of warning lights coming on. Took my car out the same day and was working fine until 3/23/22 when all the problems i mentioned above started happening again. On the first visit the tech replaced the door latch for the driver front door cleared codes and rechecked. The tech also found 3 error codes U105400: information electronics control module 1 no communications U019900: Lost communications with " door control module A" B177501: Door warning light/entry light electrical error.
Additional Notes:
On 3/14/22 took my car in to the dealership with the following problems, window opening on their own car braking on its own at low speed, driver door functions not working and a bunch of warning lights coming on. Took my car out the same day and was working fine until 3/23/22 when all the problems i mentioned above started happening again. On the first visit the tech replaced the door latch for the driver front door cleared codes and rechecked. The tech also found 3 error codes U105400: information electronics control module 1 no communications U019900: Lost communications with " door control module A" B177501: Door warning light/entry light electrical error.
Mfg Campaign: 11458107
Recall Date: Mar 24, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Issue started 3months ago. Door contact error popped up on dash, then drivers back window rolled down. Happened 3 times in 1 day, then stopped. Now, March 22nd, issue came back plus more. 1st i couldnt open my drivers doors front and back, from the outside. Doors were unlocked. I had to climb over from passenger side to get in and open the door. Then driving the dash would beep, no error, then back drivers window would roll down half way on its own. When I stopped at stop signs or lights, everything went crazy. Dash errors would flash up and beep, “ATTENTION ENGINE IS RUNNING”, “STOP AND START ERROR”, “DOOR CONTACT ERROR”, “FAULTY PARKING BREAK ERROR”, then the back drivers window would roll down again. I immediately called and set up an appointment. I researched problem to see if others had this issue and saw the recall. When the dealership seemed not to care, I drove there And showed them the video I took of my dashboard. The service guy took the report and said he would order a door contact wire thing, but he didnt address the other issues i had or how it relates to the recall. He said he would call the next day and didnt. I called him today, 3/24 and he said the door contact part is on backorders. He offered me to take my car home until the part is in. Im reporting this because of the nonchalant, non critical the service department seems to have with this dangerous issue. My Atlas has only 7,500 miles and i use it to drive my kids. I would not have purchased such an unsafe vehicle, especially when it cant be fixed. Its a danger to my family and others on the road!
Corrective Action:
Issue started 3months ago. Door contact error popped up on dash, then drivers back window rolled down. Happened 3 times in 1 day, then stopped. Now, March 22nd, issue came back plus more. 1st i couldnt open my drivers doors front and back, from the outside. Doors were unlocked. I had to climb over from passenger side to get in and open the door. Then driving the dash would beep, no error, then back drivers window would roll down half way on its own. When I stopped at stop signs or lights, everything went crazy. Dash errors would flash up and beep, “ATTENTION ENGINE IS RUNNING”, “STOP AND START ERROR”, “DOOR CONTACT ERROR”, “FAULTY PARKING BREAK ERROR”, then the back drivers window would roll down again. I immediately called and set up an appointment. I researched problem to see if others had this issue and saw the recall. When the dealership seemed not to care, I drove there And showed them the video I took of my dashboard. The service guy took the report and said he would order a door contact wire thing, but he didnt address the other issues i had or how it relates to the recall. He said he would call the next day and didnt. I called him today, 3/24 and he said the door contact part is on backorders. He offered me to take my car home until the part is in. Im reporting this because of the nonchalant, non critical the service department seems to have with this dangerous issue. My Atlas has only 7,500 miles and i use it to drive my kids. I would not have purchased such an unsafe vehicle, especially when it cant be fixed. Its a danger to my family and others on the road!
Additional Notes:
Issue started 3months ago. Door contact error popped up on dash, then drivers back window rolled down. Happened 3 times in 1 day, then stopped. Now, March 22nd, issue came back plus more. 1st i couldnt open my drivers doors front and back, from the outside. Doors were unlocked. I had to climb over from passenger side to get in and open the door. Then driving the dash would beep, no error, then back drivers window would roll down half way on its own. When I stopped at stop signs or lights, everything went crazy. Dash errors would flash up and beep, “ATTENTION ENGINE IS RUNNING”, “STOP AND START ERROR”, “DOOR CONTACT ERROR”, “FAULTY PARKING BREAK ERROR”, then the back drivers window would roll down again. I immediately called and set up an appointment. I researched problem to see if others had this issue and saw the recall. When the dealership seemed not to care, I drove there And showed them the video I took of my dashboard. The service guy took the report and said he would order a door contact wire thing, but he didnt address the other issues i had or how it relates to the recall. He said he would call the next day and didnt. I called him today, 3/24 and he said the door contact part is on backorders. He offered me to take my car home until the part is in. Im reporting this because of the nonchalant, non critical the service department seems to have with this dangerous issue. My Atlas has only 7,500 miles and i use it to drive my kids. I would not have purchased such an unsafe vehicle, especially when it cant be fixed. Its a danger to my family and others on the road!
Mfg Campaign: 11458117
Recall Date: Mar 24, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Issue started 3months ago. Door contact error popped up on dash, then drivers back window rolled down. Happened 3 times in 1 day, then stopped. Now, March 22nd, issue came back plus more. 1st i couldnt open my drivers doors front and back, from the outside. Doors were unlocked. I had to climb over from passenger side to get in and open the door. Then driving the dash would beep, no error, then back drivers window would roll down half way on its own. When I stopped at stop signs or lights, everything went crazy. Dash errors would flash up and beep, “ATTENTION ENGINE IS RUNNING”, “STOP AND START ERROR”, “DOOR CONTACT ERROR”, “FAULTY PARKING BREAK ERROR”, then the back drivers window would roll down again. I immediately called and set up an appointment. I researched problem to see if others had this issue and saw the recall. When the dealership seemed not to care, I drove there And showed them the video I took of my dashboard. The service guy took the report and said he would order a door contact wire thing, but he didnt address the other issues i had or how it relates to the recall. He said he would call the next day and didnt. I called him today, 3/24 and he said the door contact part is on backorders. He offered me to take my car home until the part is in. Im reporting this because of the nonchalant, non critical the service department seems to have with this dangerous issue. My Atlas has only 7,500 miles and i use it to drive my kids. I would not have purchased such an unsafe vehicle, especially when it cant be fixed. Its a danger to my family and others on the road!
Corrective Action:
Issue started 3months ago. Door contact error popped up on dash, then drivers back window rolled down. Happened 3 times in 1 day, then stopped. Now, March 22nd, issue came back plus more. 1st i couldnt open my drivers doors front and back, from the outside. Doors were unlocked. I had to climb over from passenger side to get in and open the door. Then driving the dash would beep, no error, then back drivers window would roll down half way on its own. When I stopped at stop signs or lights, everything went crazy. Dash errors would flash up and beep, “ATTENTION ENGINE IS RUNNING”, “STOP AND START ERROR”, “DOOR CONTACT ERROR”, “FAULTY PARKING BREAK ERROR”, then the back drivers window would roll down again. I immediately called and set up an appointment. I researched problem to see if others had this issue and saw the recall. When the dealership seemed not to care, I drove there And showed them the video I took of my dashboard. The service guy took the report and said he would order a door contact wire thing, but he didnt address the other issues i had or how it relates to the recall. He said he would call the next day and didnt. I called him today, 3/24 and he said the door contact part is on backorders. He offered me to take my car home until the part is in. Im reporting this because of the nonchalant, non critical the service department seems to have with this dangerous issue. My Atlas has only 7,500 miles and i use it to drive my kids. I would not have purchased such an unsafe vehicle, especially when it cant be fixed. Its a danger to my family and others on the road!
Additional Notes:
Issue started 3months ago. Door contact error popped up on dash, then drivers back window rolled down. Happened 3 times in 1 day, then stopped. Now, March 22nd, issue came back plus more. 1st i couldnt open my drivers doors front and back, from the outside. Doors were unlocked. I had to climb over from passenger side to get in and open the door. Then driving the dash would beep, no error, then back drivers window would roll down half way on its own. When I stopped at stop signs or lights, everything went crazy. Dash errors would flash up and beep, “ATTENTION ENGINE IS RUNNING”, “STOP AND START ERROR”, “DOOR CONTACT ERROR”, “FAULTY PARKING BREAK ERROR”, then the back drivers window would roll down again. I immediately called and set up an appointment. I researched problem to see if others had this issue and saw the recall. When the dealership seemed not to care, I drove there And showed them the video I took of my dashboard. The service guy took the report and said he would order a door contact wire thing, but he didnt address the other issues i had or how it relates to the recall. He said he would call the next day and didnt. I called him today, 3/24 and he said the door contact part is on backorders. He offered me to take my car home until the part is in. Im reporting this because of the nonchalant, non critical the service department seems to have with this dangerous issue. My Atlas has only 7,500 miles and i use it to drive my kids. I would not have purchased such an unsafe vehicle, especially when it cant be fixed. Its a danger to my family and others on the road!
Mfg Campaign: 11458117
Recall Date: Mar 24, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Problem started initially with random safety alarms and lights going off. Then alerts that door was open, or Advanced Driver Assistance Systems were not available. Then windows would roll down, for no reason. This happened within the first 2,000 miles of driving. Then on February 19, 2021 after multiple alarms going off, the car initiated the emergency brake while I was driving in a parking lot. My car stopped on it's own, suddenly. Luckily there was no one behind me. There are 7,500 miles on the car when the emergency brake incident occurred. I took it to the dealer the next day and was told since the car stopped at such a slow speed it should be safe to drive.
Corrective Action:
Problem started initially with random safety alarms and lights going off. Then alerts that door was open, or Advanced Driver Assistance Systems were not available. Then windows would roll down, for no reason. This happened within the first 2,000 miles of driving. Then on February 19, 2021 after multiple alarms going off, the car initiated the emergency brake while I was driving in a parking lot. My car stopped on it's own, suddenly. Luckily there was no one behind me. There are 7,500 miles on the car when the emergency brake incident occurred. I took it to the dealer the next day and was told since the car stopped at such a slow speed it should be safe to drive.
Additional Notes:
Problem started initially with random safety alarms and lights going off. Then alerts that door was open, or Advanced Driver Assistance Systems were not available. Then windows would roll down, for no reason. This happened within the first 2,000 miles of driving. Then on February 19, 2021 after multiple alarms going off, the car initiated the emergency brake while I was driving in a parking lot. My car stopped on it's own, suddenly. Luckily there was no one behind me. There are 7,500 miles on the car when the emergency brake incident occurred. I took it to the dealer the next day and was told since the car stopped at such a slow speed it should be safe to drive.
Mfg Campaign: 11457965
Recall Date: Mar 23, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Problem started initially with random safety alarms and lights going off. Then alerts that door was open, or Advanced Driver Assistance Systems were not available. Then windows would roll down, for no reason. This happened within the first 2,000 miles of driving. Then on February 19, 2021 after multiple alarms going off, the car initiated the emergency brake while I was driving in a parking lot. My car stopped on it's own, suddenly. Luckily there was no one behind me. There are 7,500 miles on the car when the emergency brake incident occurred. I took it to the dealer the next day and was told since the car stopped at such a slow speed it should be safe to drive.
Corrective Action:
Problem started initially with random safety alarms and lights going off. Then alerts that door was open, or Advanced Driver Assistance Systems were not available. Then windows would roll down, for no reason. This happened within the first 2,000 miles of driving. Then on February 19, 2021 after multiple alarms going off, the car initiated the emergency brake while I was driving in a parking lot. My car stopped on it's own, suddenly. Luckily there was no one behind me. There are 7,500 miles on the car when the emergency brake incident occurred. I took it to the dealer the next day and was told since the car stopped at such a slow speed it should be safe to drive.
Additional Notes:
Problem started initially with random safety alarms and lights going off. Then alerts that door was open, or Advanced Driver Assistance Systems were not available. Then windows would roll down, for no reason. This happened within the first 2,000 miles of driving. Then on February 19, 2021 after multiple alarms going off, the car initiated the emergency brake while I was driving in a parking lot. My car stopped on it's own, suddenly. Luckily there was no one behind me. There are 7,500 miles on the car when the emergency brake incident occurred. I took it to the dealer the next day and was told since the car stopped at such a slow speed it should be safe to drive.
Mfg Campaign: 11457965
Recall Date: Mar 23, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Problem started initially with random safety alarms and lights going off. Then alerts that door was open, or Advanced Driver Assistance Systems were not available. Then windows would roll down, for no reason. This happened within the first 2,000 miles of driving. Then on February 19, 2021 after multiple alarms going off, the car initiated the emergency brake while I was driving in a parking lot. My car stopped on it's own, suddenly. Luckily there was no one behind me. There are 7,500 miles on the car when the emergency brake incident occurred. I took it to the dealer the next day and was told since the car stopped at such a slow speed it should be safe to drive.
Corrective Action:
Problem started initially with random safety alarms and lights going off. Then alerts that door was open, or Advanced Driver Assistance Systems were not available. Then windows would roll down, for no reason. This happened within the first 2,000 miles of driving. Then on February 19, 2021 after multiple alarms going off, the car initiated the emergency brake while I was driving in a parking lot. My car stopped on it's own, suddenly. Luckily there was no one behind me. There are 7,500 miles on the car when the emergency brake incident occurred. I took it to the dealer the next day and was told since the car stopped at such a slow speed it should be safe to drive.
Additional Notes:
Problem started initially with random safety alarms and lights going off. Then alerts that door was open, or Advanced Driver Assistance Systems were not available. Then windows would roll down, for no reason. This happened within the first 2,000 miles of driving. Then on February 19, 2021 after multiple alarms going off, the car initiated the emergency brake while I was driving in a parking lot. My car stopped on it's own, suddenly. Luckily there was no one behind me. There are 7,500 miles on the car when the emergency brake incident occurred. I took it to the dealer the next day and was told since the car stopped at such a slow speed it should be safe to drive.
Mfg Campaign: 11457965
Recall Date: Mar 23, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle slams the breaks while breaking, it is very violent and hurts my back when it does it. This would be the second time this same part had been replaced when it finally gets replaced. I have several close encounters with people almost rear ending me due to the sudden stops
Corrective Action:
The vehicle slams the breaks while breaking, it is very violent and hurts my back when it does it. This would be the second time this same part had been replaced when it finally gets replaced. I have several close encounters with people almost rear ending me due to the sudden stops
Additional Notes:
The vehicle slams the breaks while breaking, it is very violent and hurts my back when it does it. This would be the second time this same part had been replaced when it finally gets replaced. I have several close encounters with people almost rear ending me due to the sudden stops
Mfg Campaign: 11458046
Recall Date: Mar 23, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle slams the breaks while breaking, it is very violent and hurts my back when it does it. This would be the second time this same part had been replaced when it finally gets replaced. I have several close encounters with people almost rear ending me due to the sudden stops
Corrective Action:
The vehicle slams the breaks while breaking, it is very violent and hurts my back when it does it. This would be the second time this same part had been replaced when it finally gets replaced. I have several close encounters with people almost rear ending me due to the sudden stops
Additional Notes:
The vehicle slams the breaks while breaking, it is very violent and hurts my back when it does it. This would be the second time this same part had been replaced when it finally gets replaced. I have several close encounters with people almost rear ending me due to the sudden stops
Mfg Campaign: 11458046
Recall Date: Mar 23, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The vehicle slams the breaks while breaking, it is very violent and hurts my back when it does it. This would be the second time this same part had been replaced when it finally gets replaced. I have several close encounters with people almost rear ending me due to the sudden stops
Corrective Action:
The vehicle slams the breaks while breaking, it is very violent and hurts my back when it does it. This would be the second time this same part had been replaced when it finally gets replaced. I have several close encounters with people almost rear ending me due to the sudden stops
Additional Notes:
The vehicle slams the breaks while breaking, it is very violent and hurts my back when it does it. This would be the second time this same part had been replaced when it finally gets replaced. I have several close encounters with people almost rear ending me due to the sudden stops
Mfg Campaign: 11458046
Recall Date: Mar 23, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On four occasions, (at a stop light/intersection, in a car line, in a drive thru, and in a parking lot), the engine has shut off while driving. All four times, I have been in Drive and the car will stall and a "start engine manually" message pops up. Each time, I had to completely stop, put the car in park, restart the engine, and put it back in Drive. This has definitely put myself and the safety of others at risk because it has caused my car to stop while on the road, as well as other locations where there are moving vehicles. If my vehicle were to stall at a time when I am in the middle of traffic, the time it takes to react to put the vehicle back into park, then restart the engine, then put it back into drive could lead to an accident. I.havw tried to call the VW dealership and left several messages to report these incidences, but they have not returned my calls. I have also tried to calW Customer Care, but I haven't been able to get through. The "start engine manually" alert only shows when the engine has cut off and the car stalls. No other indicator or warning lights are present.
Corrective Action:
On four occasions, (at a stop light/intersection, in a car line, in a drive thru, and in a parking lot), the engine has shut off while driving. All four times, I have been in Drive and the car will stall and a "start engine manually" message pops up. Each time, I had to completely stop, put the car in park, restart the engine, and put it back in Drive. This has definitely put myself and the safety of others at risk because it has caused my car to stop while on the road, as well as other locations where there are moving vehicles. If my vehicle were to stall at a time when I am in the middle of traffic, the time it takes to react to put the vehicle back into park, then restart the engine, then put it back into drive could lead to an accident. I.havw tried to call the VW dealership and left several messages to report these incidences, but they have not returned my calls. I have also tried to calW Customer Care, but I haven't been able to get through. The "start engine manually" alert only shows when the engine has cut off and the car stalls. No other indicator or warning lights are present.
Additional Notes:
On four occasions, (at a stop light/intersection, in a car line, in a drive thru, and in a parking lot), the engine has shut off while driving. All four times, I have been in Drive and the car will stall and a "start engine manually" message pops up. Each time, I had to completely stop, put the car in park, restart the engine, and put it back in Drive. This has definitely put myself and the safety of others at risk because it has caused my car to stop while on the road, as well as other locations where there are moving vehicles. If my vehicle were to stall at a time when I am in the middle of traffic, the time it takes to react to put the vehicle back into park, then restart the engine, then put it back into drive could lead to an accident. I.havw tried to call the VW dealership and left several messages to report these incidences, but they have not returned my calls. I have also tried to calW Customer Care, but I haven't been able to get through. The "start engine manually" alert only shows when the engine has cut off and the car stalls. No other indicator or warning lights are present.
Mfg Campaign: 11457658
Recall Date: Mar 21, 2022
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
On four occasions, (at a stop light/intersection, in a car line, in a drive thru, and in a parking lot), the engine has shut off while driving. All four times, I have been in Drive and the car will stall and a "start engine manually" message pops up. Each time, I had to completely stop, put the car in park, restart the engine, and put it back in Drive. This has definitely put myself and the safety of others at risk because it has caused my car to stop while on the road, as well as other locations where there are moving vehicles. If my vehicle were to stall at a time when I am in the middle of traffic, the time it takes to react to put the vehicle back into park, then restart the engine, then put it back into drive could lead to an accident. I.havw tried to call the VW dealership and left several messages to report these incidences, but they have not returned my calls. I have also tried to calW Customer Care, but I haven't been able to get through. The "start engine manually" alert only shows when the engine has cut off and the car stalls. No other indicator or warning lights are present.
Corrective Action:
On four occasions, (at a stop light/intersection, in a car line, in a drive thru, and in a parking lot), the engine has shut off while driving. All four times, I have been in Drive and the car will stall and a "start engine manually" message pops up. Each time, I had to completely stop, put the car in park, restart the engine, and put it back in Drive. This has definitely put myself and the safety of others at risk because it has caused my car to stop while on the road, as well as other locations where there are moving vehicles. If my vehicle were to stall at a time when I am in the middle of traffic, the time it takes to react to put the vehicle back into park, then restart the engine, then put it back into drive could lead to an accident. I.havw tried to call the VW dealership and left several messages to report these incidences, but they have not returned my calls. I have also tried to calW Customer Care, but I haven't been able to get through. The "start engine manually" alert only shows when the engine has cut off and the car stalls. No other indicator or warning lights are present.
Additional Notes:
On four occasions, (at a stop light/intersection, in a car line, in a drive thru, and in a parking lot), the engine has shut off while driving. All four times, I have been in Drive and the car will stall and a "start engine manually" message pops up. Each time, I had to completely stop, put the car in park, restart the engine, and put it back in Drive. This has definitely put myself and the safety of others at risk because it has caused my car to stop while on the road, as well as other locations where there are moving vehicles. If my vehicle were to stall at a time when I am in the middle of traffic, the time it takes to react to put the vehicle back into park, then restart the engine, then put it back into drive could lead to an accident. I.havw tried to call the VW dealership and left several messages to report these incidences, but they have not returned my calls. I have also tried to calW Customer Care, but I haven't been able to get through. The "start engine manually" alert only shows when the engine has cut off and the car stalls. No other indicator or warning lights are present.
Mfg Campaign: 11457658
Recall Date: Mar 21, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving on March 12, 2022, multiple alarms beeping and warning indicators appeared on the dashboard and the emergency brake suddenly engaged immediately halting the car to a complete stop. This happened multiple times during a short drive. On March 16, 2022, while this vehicle was parked with the engine running, more warning indicators appeared. The first was " Fault: Electronic parking brake" and the second was "Caustion: Engine is running". Right after that, two windows partially rolled down on their own. About 5 minutes later, as I was pulling into my driveway, the same two warning indicators came back on - this time the vehicle was in motion. This vehicle is scheduled for routine maintenance on March 22, 2022 and this was mentioned to the service department at the time the appointment was made. The vehicle has not yet been inspected. There is no warning when these issues are going to happen making it unsettling to drive this vehicle not knowing when or if it will abruptly stop on the road or highway. This is definitely a safety issue. Photos of the March 16, 2022 indicent are attached to this.
Corrective Action:
While driving on March 12, 2022, multiple alarms beeping and warning indicators appeared on the dashboard and the emergency brake suddenly engaged immediately halting the car to a complete stop. This happened multiple times during a short drive. On March 16, 2022, while this vehicle was parked with the engine running, more warning indicators appeared. The first was " Fault: Electronic parking brake" and the second was "Caustion: Engine is running". Right after that, two windows partially rolled down on their own. About 5 minutes later, as I was pulling into my driveway, the same two warning indicators came back on - this time the vehicle was in motion. This vehicle is scheduled for routine maintenance on March 22, 2022 and this was mentioned to the service department at the time the appointment was made. The vehicle has not yet been inspected. There is no warning when these issues are going to happen making it unsettling to drive this vehicle not knowing when or if it will abruptly stop on the road or highway. This is definitely a safety issue. Photos of the March 16, 2022 indicent are attached to this.
Additional Notes:
While driving on March 12, 2022, multiple alarms beeping and warning indicators appeared on the dashboard and the emergency brake suddenly engaged immediately halting the car to a complete stop. This happened multiple times during a short drive. On March 16, 2022, while this vehicle was parked with the engine running, more warning indicators appeared. The first was " Fault: Electronic parking brake" and the second was "Caustion: Engine is running". Right after that, two windows partially rolled down on their own. About 5 minutes later, as I was pulling into my driveway, the same two warning indicators came back on - this time the vehicle was in motion. This vehicle is scheduled for routine maintenance on March 22, 2022 and this was mentioned to the service department at the time the appointment was made. The vehicle has not yet been inspected. There is no warning when these issues are going to happen making it unsettling to drive this vehicle not knowing when or if it will abruptly stop on the road or highway. This is definitely a safety issue. Photos of the March 16, 2022 indicent are attached to this.
Mfg Campaign: 11457668
Recall Date: Mar 21, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving on March 12, 2022, multiple alarms beeping and warning indicators appeared on the dashboard and the emergency brake suddenly engaged immediately halting the car to a complete stop. This happened multiple times during a short drive. On March 16, 2022, while this vehicle was parked with the engine running, more warning indicators appeared. The first was " Fault: Electronic parking brake" and the second was "Caustion: Engine is running". Right after that, two windows partially rolled down on their own. About 5 minutes later, as I was pulling into my driveway, the same two warning indicators came back on - this time the vehicle was in motion. This vehicle is scheduled for routine maintenance on March 22, 2022 and this was mentioned to the service department at the time the appointment was made. The vehicle has not yet been inspected. There is no warning when these issues are going to happen making it unsettling to drive this vehicle not knowing when or if it will abruptly stop on the road or highway. This is definitely a safety issue. Photos of the March 16, 2022 indicent are attached to this.
Corrective Action:
While driving on March 12, 2022, multiple alarms beeping and warning indicators appeared on the dashboard and the emergency brake suddenly engaged immediately halting the car to a complete stop. This happened multiple times during a short drive. On March 16, 2022, while this vehicle was parked with the engine running, more warning indicators appeared. The first was " Fault: Electronic parking brake" and the second was "Caustion: Engine is running". Right after that, two windows partially rolled down on their own. About 5 minutes later, as I was pulling into my driveway, the same two warning indicators came back on - this time the vehicle was in motion. This vehicle is scheduled for routine maintenance on March 22, 2022 and this was mentioned to the service department at the time the appointment was made. The vehicle has not yet been inspected. There is no warning when these issues are going to happen making it unsettling to drive this vehicle not knowing when or if it will abruptly stop on the road or highway. This is definitely a safety issue. Photos of the March 16, 2022 indicent are attached to this.
Additional Notes:
While driving on March 12, 2022, multiple alarms beeping and warning indicators appeared on the dashboard and the emergency brake suddenly engaged immediately halting the car to a complete stop. This happened multiple times during a short drive. On March 16, 2022, while this vehicle was parked with the engine running, more warning indicators appeared. The first was " Fault: Electronic parking brake" and the second was "Caustion: Engine is running". Right after that, two windows partially rolled down on their own. About 5 minutes later, as I was pulling into my driveway, the same two warning indicators came back on - this time the vehicle was in motion. This vehicle is scheduled for routine maintenance on March 22, 2022 and this was mentioned to the service department at the time the appointment was made. The vehicle has not yet been inspected. There is no warning when these issues are going to happen making it unsettling to drive this vehicle not knowing when or if it will abruptly stop on the road or highway. This is definitely a safety issue. Photos of the March 16, 2022 indicent are attached to this.
Mfg Campaign: 11457668
Recall Date: Mar 21, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving on March 12, 2022, multiple alarms beeping and warning indicators appeared on the dashboard and the emergency brake suddenly engaged immediately halting the car to a complete stop. This happened multiple times during a short drive. On March 16, 2022, while this vehicle was parked with the engine running, more warning indicators appeared. The first was " Fault: Electronic parking brake" and the second was "Caustion: Engine is running". Right after that, two windows partially rolled down on their own. About 5 minutes later, as I was pulling into my driveway, the same two warning indicators came back on - this time the vehicle was in motion. This vehicle is scheduled for routine maintenance on March 22, 2022 and this was mentioned to the service department at the time the appointment was made. The vehicle has not yet been inspected. There is no warning when these issues are going to happen making it unsettling to drive this vehicle not knowing when or if it will abruptly stop on the road or highway. This is definitely a safety issue. Photos of the March 16, 2022 indicent are attached to this.
Corrective Action:
While driving on March 12, 2022, multiple alarms beeping and warning indicators appeared on the dashboard and the emergency brake suddenly engaged immediately halting the car to a complete stop. This happened multiple times during a short drive. On March 16, 2022, while this vehicle was parked with the engine running, more warning indicators appeared. The first was " Fault: Electronic parking brake" and the second was "Caustion: Engine is running". Right after that, two windows partially rolled down on their own. About 5 minutes later, as I was pulling into my driveway, the same two warning indicators came back on - this time the vehicle was in motion. This vehicle is scheduled for routine maintenance on March 22, 2022 and this was mentioned to the service department at the time the appointment was made. The vehicle has not yet been inspected. There is no warning when these issues are going to happen making it unsettling to drive this vehicle not knowing when or if it will abruptly stop on the road or highway. This is definitely a safety issue. Photos of the March 16, 2022 indicent are attached to this.
Additional Notes:
While driving on March 12, 2022, multiple alarms beeping and warning indicators appeared on the dashboard and the emergency brake suddenly engaged immediately halting the car to a complete stop. This happened multiple times during a short drive. On March 16, 2022, while this vehicle was parked with the engine running, more warning indicators appeared. The first was " Fault: Electronic parking brake" and the second was "Caustion: Engine is running". Right after that, two windows partially rolled down on their own. About 5 minutes later, as I was pulling into my driveway, the same two warning indicators came back on - this time the vehicle was in motion. This vehicle is scheduled for routine maintenance on March 22, 2022 and this was mentioned to the service department at the time the appointment was made. The vehicle has not yet been inspected. There is no warning when these issues are going to happen making it unsettling to drive this vehicle not knowing when or if it will abruptly stop on the road or highway. This is definitely a safety issue. Photos of the March 16, 2022 indicent are attached to this.
Mfg Campaign: 11457668
Recall Date: Mar 21, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2021.5 Atlas had experienced issues with window rolling down and parking break initiated as I was coming to a stop on Jan 3 2022. Dealership told me the harness needed to be replaced and they think I was ok to drive and would contact me when the part was in. Fast forward a month later I could barely drive as it kept breaking, I was driving and accelerating on to an expressway going almost 50 mph and the break initiated jolting my car (it felt like I had been hit). And I almost was as my collision alert went off when someone almost rear ended me! I drove straight to enterprise and had my atlas towed to the dealership-were it is still sitting. I have heard there is a recall yet when I enter my vin my vehicle is not listed on the recall so not sure how accurate they are able to find out which vehicles have this issue. My car literally had 9000 miles and is not drivable and not safe.
Corrective Action:
My 2021.5 Atlas had experienced issues with window rolling down and parking break initiated as I was coming to a stop on Jan 3 2022. Dealership told me the harness needed to be replaced and they think I was ok to drive and would contact me when the part was in. Fast forward a month later I could barely drive as it kept breaking, I was driving and accelerating on to an expressway going almost 50 mph and the break initiated jolting my car (it felt like I had been hit). And I almost was as my collision alert went off when someone almost rear ended me! I drove straight to enterprise and had my atlas towed to the dealership-were it is still sitting. I have heard there is a recall yet when I enter my vin my vehicle is not listed on the recall so not sure how accurate they are able to find out which vehicles have this issue. My car literally had 9000 miles and is not drivable and not safe.
Additional Notes:
My 2021.5 Atlas had experienced issues with window rolling down and parking break initiated as I was coming to a stop on Jan 3 2022. Dealership told me the harness needed to be replaced and they think I was ok to drive and would contact me when the part was in. Fast forward a month later I could barely drive as it kept breaking, I was driving and accelerating on to an expressway going almost 50 mph and the break initiated jolting my car (it felt like I had been hit). And I almost was as my collision alert went off when someone almost rear ended me! I drove straight to enterprise and had my atlas towed to the dealership-were it is still sitting. I have heard there is a recall yet when I enter my vin my vehicle is not listed on the recall so not sure how accurate they are able to find out which vehicles have this issue. My car literally had 9000 miles and is not drivable and not safe.
Mfg Campaign: 11457740
Recall Date: Mar 21, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2021.5 Atlas had experienced issues with window rolling down and parking break initiated as I was coming to a stop on Jan 3 2022. Dealership told me the harness needed to be replaced and they think I was ok to drive and would contact me when the part was in. Fast forward a month later I could barely drive as it kept breaking, I was driving and accelerating on to an expressway going almost 50 mph and the break initiated jolting my car (it felt like I had been hit). And I almost was as my collision alert went off when someone almost rear ended me! I drove straight to enterprise and had my atlas towed to the dealership-were it is still sitting. I have heard there is a recall yet when I enter my vin my vehicle is not listed on the recall so not sure how accurate they are able to find out which vehicles have this issue. My car literally had 9000 miles and is not drivable and not safe.
Corrective Action:
My 2021.5 Atlas had experienced issues with window rolling down and parking break initiated as I was coming to a stop on Jan 3 2022. Dealership told me the harness needed to be replaced and they think I was ok to drive and would contact me when the part was in. Fast forward a month later I could barely drive as it kept breaking, I was driving and accelerating on to an expressway going almost 50 mph and the break initiated jolting my car (it felt like I had been hit). And I almost was as my collision alert went off when someone almost rear ended me! I drove straight to enterprise and had my atlas towed to the dealership-were it is still sitting. I have heard there is a recall yet when I enter my vin my vehicle is not listed on the recall so not sure how accurate they are able to find out which vehicles have this issue. My car literally had 9000 miles and is not drivable and not safe.
Additional Notes:
My 2021.5 Atlas had experienced issues with window rolling down and parking break initiated as I was coming to a stop on Jan 3 2022. Dealership told me the harness needed to be replaced and they think I was ok to drive and would contact me when the part was in. Fast forward a month later I could barely drive as it kept breaking, I was driving and accelerating on to an expressway going almost 50 mph and the break initiated jolting my car (it felt like I had been hit). And I almost was as my collision alert went off when someone almost rear ended me! I drove straight to enterprise and had my atlas towed to the dealership-were it is still sitting. I have heard there is a recall yet when I enter my vin my vehicle is not listed on the recall so not sure how accurate they are able to find out which vehicles have this issue. My car literally had 9000 miles and is not drivable and not safe.
Mfg Campaign: 11457740
Recall Date: Mar 21, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My 2021.5 Atlas had experienced issues with window rolling down and parking break initiated as I was coming to a stop on Jan 3 2022. Dealership told me the harness needed to be replaced and they think I was ok to drive and would contact me when the part was in. Fast forward a month later I could barely drive as it kept breaking, I was driving and accelerating on to an expressway going almost 50 mph and the break initiated jolting my car (it felt like I had been hit). And I almost was as my collision alert went off when someone almost rear ended me! I drove straight to enterprise and had my atlas towed to the dealership-were it is still sitting. I have heard there is a recall yet when I enter my vin my vehicle is not listed on the recall so not sure how accurate they are able to find out which vehicles have this issue. My car literally had 9000 miles and is not drivable and not safe.
Corrective Action:
My 2021.5 Atlas had experienced issues with window rolling down and parking break initiated as I was coming to a stop on Jan 3 2022. Dealership told me the harness needed to be replaced and they think I was ok to drive and would contact me when the part was in. Fast forward a month later I could barely drive as it kept breaking, I was driving and accelerating on to an expressway going almost 50 mph and the break initiated jolting my car (it felt like I had been hit). And I almost was as my collision alert went off when someone almost rear ended me! I drove straight to enterprise and had my atlas towed to the dealership-were it is still sitting. I have heard there is a recall yet when I enter my vin my vehicle is not listed on the recall so not sure how accurate they are able to find out which vehicles have this issue. My car literally had 9000 miles and is not drivable and not safe.
Additional Notes:
My 2021.5 Atlas had experienced issues with window rolling down and parking break initiated as I was coming to a stop on Jan 3 2022. Dealership told me the harness needed to be replaced and they think I was ok to drive and would contact me when the part was in. Fast forward a month later I could barely drive as it kept breaking, I was driving and accelerating on to an expressway going almost 50 mph and the break initiated jolting my car (it felt like I had been hit). And I almost was as my collision alert went off when someone almost rear ended me! I drove straight to enterprise and had my atlas towed to the dealership-were it is still sitting. I have heard there is a recall yet when I enter my vin my vehicle is not listed on the recall so not sure how accurate they are able to find out which vehicles have this issue. My car literally had 9000 miles and is not drivable and not safe.
Mfg Campaign: 11457740
Recall Date: Mar 21, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
It started on a Saturday with my car alarm going off after I unlocked and opened the doors. Then the check engine light came on. The next day the check engine light was still on. While driving the vehicle and coming to a stop at the red light, my vehicle’s parking brake came on automatically and then the car started to alarm. I turned the car off and then back on and the driver’s side windows rolled down. I rolled them up and began to drive home and again while coming to a stop the parking brake came on automatically. This is a brand new less than 16K miles and I’m having majors issues that are a safety hazard. Scary and unacceptable!
Corrective Action:
It started on a Saturday with my car alarm going off after I unlocked and opened the doors. Then the check engine light came on. The next day the check engine light was still on. While driving the vehicle and coming to a stop at the red light, my vehicle’s parking brake came on automatically and then the car started to alarm. I turned the car off and then back on and the driver’s side windows rolled down. I rolled them up and began to drive home and again while coming to a stop the parking brake came on automatically. This is a brand new less than 16K miles and I’m having majors issues that are a safety hazard. Scary and unacceptable!
Additional Notes:
It started on a Saturday with my car alarm going off after I unlocked and opened the doors. Then the check engine light came on. The next day the check engine light was still on. While driving the vehicle and coming to a stop at the red light, my vehicle’s parking brake came on automatically and then the car started to alarm. I turned the car off and then back on and the driver’s side windows rolled down. I rolled them up and began to drive home and again while coming to a stop the parking brake came on automatically. This is a brand new less than 16K miles and I’m having majors issues that are a safety hazard. Scary and unacceptable!
Mfg Campaign: 11457745
Recall Date: Mar 21, 2022
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