Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69PZ
Recall Date: Jun 20, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FB
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24iD
Recall Date: Apr 13, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97GF
Recall Date: Mar 28, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 09D9
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 87H4
Recall Date: Nov 17, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 40R7
Recall Date: Oct 15, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97FR
Recall Date: Aug 6, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44Q9
Recall Date: Mar 3, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40Q7
Recall Date: Jan 27, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 91BB / 91BC
Recall Date: Nov 18, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40Q6
Recall Date: Nov 17, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44Q5
Recall Date: Nov 13, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 72L1, 72K8, 72K9
Recall Date: Aug 26, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94N7
Recall Date: Aug 26, 2020
Consumer Complaints
613 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Volkswagen Atlas. The contact stated that while driving approximately 5 MPH and decelerating, the vehicle stopped abruptly. The driver's side rear window independently rolled down and the parking brake inadvertently engaged. The contact was able to pull over and drive to her residence. Additionally, the alarm was beeping. The check engine and battery warning lights were illuminated. The contact stated that a message was displayed that the engine was still running. The vehicle was taken to the local dealer where it was diagnosed that the door harness needed to be replaced; however, the parts were on back order. The vehicle was not repaired. The manufacturer was notified but no further assistance was provided. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2021 Volkswagen Atlas. The contact stated that while driving approximately 5 MPH and decelerating, the vehicle stopped abruptly. The driver's side rear window independently rolled down and the parking brake inadvertently engaged. The contact was able to pull over and drive to her residence. Additionally, the alarm was beeping. The check engine and battery warning lights were illuminated. The contact stated that a message was displayed that the engine was still running. The vehicle was taken to the local dealer where it was diagnosed that the door harness needed to be replaced; however, the parts were on back order. The vehicle was not repaired. The manufacturer was notified but no further assistance was provided. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2021 Volkswagen Atlas. The contact stated that while driving approximately 5 MPH and decelerating, the vehicle stopped abruptly. The driver's side rear window independently rolled down and the parking brake inadvertently engaged. The contact was able to pull over and drive to her residence. Additionally, the alarm was beeping. The check engine and battery warning lights were illuminated. The contact stated that a message was displayed that the engine was still running. The vehicle was taken to the local dealer where it was diagnosed that the door harness needed to be replaced; however, the parts were on back order. The vehicle was not repaired. The manufacturer was notified but no further assistance was provided. The failure mileage was approximately 15,000.
Mfg Campaign: 11457322
Recall Date: Mar 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Volkswagen Atlas. The contact stated that while driving approximately 5 MPH and decelerating, the vehicle stopped abruptly. The driver's side rear window independently rolled down and the parking brake inadvertently engaged. The contact was able to pull over and drive to her residence. Additionally, the alarm was beeping. The check engine and battery warning lights were illuminated. The contact stated that a message was displayed that the engine was still running. The vehicle was taken to the local dealer where it was diagnosed that the door harness needed to be replaced; however, the parts were on back order. The vehicle was not repaired. The manufacturer was notified but no further assistance was provided. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2021 Volkswagen Atlas. The contact stated that while driving approximately 5 MPH and decelerating, the vehicle stopped abruptly. The driver's side rear window independently rolled down and the parking brake inadvertently engaged. The contact was able to pull over and drive to her residence. Additionally, the alarm was beeping. The check engine and battery warning lights were illuminated. The contact stated that a message was displayed that the engine was still running. The vehicle was taken to the local dealer where it was diagnosed that the door harness needed to be replaced; however, the parts were on back order. The vehicle was not repaired. The manufacturer was notified but no further assistance was provided. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2021 Volkswagen Atlas. The contact stated that while driving approximately 5 MPH and decelerating, the vehicle stopped abruptly. The driver's side rear window independently rolled down and the parking brake inadvertently engaged. The contact was able to pull over and drive to her residence. Additionally, the alarm was beeping. The check engine and battery warning lights were illuminated. The contact stated that a message was displayed that the engine was still running. The vehicle was taken to the local dealer where it was diagnosed that the door harness needed to be replaced; however, the parts were on back order. The vehicle was not repaired. The manufacturer was notified but no further assistance was provided. The failure mileage was approximately 15,000.
Mfg Campaign: 11457322
Recall Date: Mar 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
PARKING BRAKE
Potential Consequences:
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving approximately 65 MPH, the parking brakes and alarms illuminated on the instrument panel. The driver’s and rear passenger’s side windows rolled up and down independently. The vehicle was taken to a local dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle had not been repaired. The manufacturer was notified; however, informed the contact that parts were not available. The VIN was not available. The approximate failure mileage was 15,000
Corrective Action:
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving approximately 65 MPH, the parking brakes and alarms illuminated on the instrument panel. The driver’s and rear passenger’s side windows rolled up and down independently. The vehicle was taken to a local dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle had not been repaired. The manufacturer was notified; however, informed the contact that parts were not available. The VIN was not available. The approximate failure mileage was 15,000
Additional Notes:
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving approximately 65 MPH, the parking brakes and alarms illuminated on the instrument panel. The driver’s and rear passenger’s side windows rolled up and down independently. The vehicle was taken to a local dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle had not been repaired. The manufacturer was notified; however, informed the contact that parts were not available. The VIN was not available. The approximate failure mileage was 15,000
Mfg Campaign: 11457331
Recall Date: Mar 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving approximately 65 MPH, the parking brakes and alarms illuminated on the instrument panel. The driver’s and rear passenger’s side windows rolled up and down independently. The vehicle was taken to a local dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle had not been repaired. The manufacturer was notified; however, informed the contact that parts were not available. The VIN was not available. The approximate failure mileage was 15,000
Corrective Action:
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving approximately 65 MPH, the parking brakes and alarms illuminated on the instrument panel. The driver’s and rear passenger’s side windows rolled up and down independently. The vehicle was taken to a local dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle had not been repaired. The manufacturer was notified; however, informed the contact that parts were not available. The VIN was not available. The approximate failure mileage was 15,000
Additional Notes:
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving approximately 65 MPH, the parking brakes and alarms illuminated on the instrument panel. The driver’s and rear passenger’s side windows rolled up and down independently. The vehicle was taken to a local dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle had not been repaired. The manufacturer was notified; however, informed the contact that parts were not available. The VIN was not available. The approximate failure mileage was 15,000
Mfg Campaign: 11457331
Recall Date: Mar 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
1. My car has randomly slammed on the brakes while driving. I was driving with my daughter and when it happened, she thrusted forward and almost hit her head on the dash. The seatbelt did lock. I reported it to my dealer and the car was checked out and found no issues. They just said that people have been complaining about "squeaky" brakes, which I have taken my car in for before along with a grinding noise coming from my front driver side brakes and was told nothing is wrong. 2. Two times my car has turned completely off while driving. I brought it to the dealer and was told they couldn't find anything wrong. It happened 2 times in 1 week. One time was pulling into a parking spot and another time was when we were at a stop and the light turned green for us to go. I had to put my car in park and restart my engine. What would happen if I was driving 50 MPH on a highway and the power went off and I had no brakes and couldn't slow down? I was very upset that the dealer could not find anything wrong. I have left 3 messages for the service manager and he never returned my call. I do not feel safe in my car but am stuck with this car for another 2 years. Something needs to be done! My neighbor's Atlas is the same year and model and his car has been in the shop for over a month with the same issues. 3. I was in a drive thru last week and the "central warning light" went on with another light ( I can't rememberthe other light) and the service department couldn't find anything wrong.
Corrective Action:
1. My car has randomly slammed on the brakes while driving. I was driving with my daughter and when it happened, she thrusted forward and almost hit her head on the dash. The seatbelt did lock. I reported it to my dealer and the car was checked out and found no issues. They just said that people have been complaining about "squeaky" brakes, which I have taken my car in for before along with a grinding noise coming from my front driver side brakes and was told nothing is wrong. 2. Two times my car has turned completely off while driving. I brought it to the dealer and was told they couldn't find anything wrong. It happened 2 times in 1 week. One time was pulling into a parking spot and another time was when we were at a stop and the light turned green for us to go. I had to put my car in park and restart my engine. What would happen if I was driving 50 MPH on a highway and the power went off and I had no brakes and couldn't slow down? I was very upset that the dealer could not find anything wrong. I have left 3 messages for the service manager and he never returned my call. I do not feel safe in my car but am stuck with this car for another 2 years. Something needs to be done! My neighbor's Atlas is the same year and model and his car has been in the shop for over a month with the same issues. 3. I was in a drive thru last week and the "central warning light" went on with another light ( I can't rememberthe other light) and the service department couldn't find anything wrong.
Additional Notes:
1. My car has randomly slammed on the brakes while driving. I was driving with my daughter and when it happened, she thrusted forward and almost hit her head on the dash. The seatbelt did lock. I reported it to my dealer and the car was checked out and found no issues. They just said that people have been complaining about "squeaky" brakes, which I have taken my car in for before along with a grinding noise coming from my front driver side brakes and was told nothing is wrong. 2. Two times my car has turned completely off while driving. I brought it to the dealer and was told they couldn't find anything wrong. It happened 2 times in 1 week. One time was pulling into a parking spot and another time was when we were at a stop and the light turned green for us to go. I had to put my car in park and restart my engine. What would happen if I was driving 50 MPH on a highway and the power went off and I had no brakes and couldn't slow down? I was very upset that the dealer could not find anything wrong. I have left 3 messages for the service manager and he never returned my call. I do not feel safe in my car but am stuck with this car for another 2 years. Something needs to be done! My neighbor's Atlas is the same year and model and his car has been in the shop for over a month with the same issues. 3. I was in a drive thru last week and the "central warning light" went on with another light ( I can't rememberthe other light) and the service department couldn't find anything wrong.
Mfg Campaign: 11457335
Recall Date: Mar 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. My car has randomly slammed on the brakes while driving. I was driving with my daughter and when it happened, she thrusted forward and almost hit her head on the dash. The seatbelt did lock. I reported it to my dealer and the car was checked out and found no issues. They just said that people have been complaining about "squeaky" brakes, which I have taken my car in for before along with a grinding noise coming from my front driver side brakes and was told nothing is wrong. 2. Two times my car has turned completely off while driving. I brought it to the dealer and was told they couldn't find anything wrong. It happened 2 times in 1 week. One time was pulling into a parking spot and another time was when we were at a stop and the light turned green for us to go. I had to put my car in park and restart my engine. What would happen if I was driving 50 MPH on a highway and the power went off and I had no brakes and couldn't slow down? I was very upset that the dealer could not find anything wrong. I have left 3 messages for the service manager and he never returned my call. I do not feel safe in my car but am stuck with this car for another 2 years. Something needs to be done! My neighbor's Atlas is the same year and model and his car has been in the shop for over a month with the same issues. 3. I was in a drive thru last week and the "central warning light" went on with another light ( I can't rememberthe other light) and the service department couldn't find anything wrong.
Corrective Action:
1. My car has randomly slammed on the brakes while driving. I was driving with my daughter and when it happened, she thrusted forward and almost hit her head on the dash. The seatbelt did lock. I reported it to my dealer and the car was checked out and found no issues. They just said that people have been complaining about "squeaky" brakes, which I have taken my car in for before along with a grinding noise coming from my front driver side brakes and was told nothing is wrong. 2. Two times my car has turned completely off while driving. I brought it to the dealer and was told they couldn't find anything wrong. It happened 2 times in 1 week. One time was pulling into a parking spot and another time was when we were at a stop and the light turned green for us to go. I had to put my car in park and restart my engine. What would happen if I was driving 50 MPH on a highway and the power went off and I had no brakes and couldn't slow down? I was very upset that the dealer could not find anything wrong. I have left 3 messages for the service manager and he never returned my call. I do not feel safe in my car but am stuck with this car for another 2 years. Something needs to be done! My neighbor's Atlas is the same year and model and his car has been in the shop for over a month with the same issues. 3. I was in a drive thru last week and the "central warning light" went on with another light ( I can't rememberthe other light) and the service department couldn't find anything wrong.
Additional Notes:
1. My car has randomly slammed on the brakes while driving. I was driving with my daughter and when it happened, she thrusted forward and almost hit her head on the dash. The seatbelt did lock. I reported it to my dealer and the car was checked out and found no issues. They just said that people have been complaining about "squeaky" brakes, which I have taken my car in for before along with a grinding noise coming from my front driver side brakes and was told nothing is wrong. 2. Two times my car has turned completely off while driving. I brought it to the dealer and was told they couldn't find anything wrong. It happened 2 times in 1 week. One time was pulling into a parking spot and another time was when we were at a stop and the light turned green for us to go. I had to put my car in park and restart my engine. What would happen if I was driving 50 MPH on a highway and the power went off and I had no brakes and couldn't slow down? I was very upset that the dealer could not find anything wrong. I have left 3 messages for the service manager and he never returned my call. I do not feel safe in my car but am stuck with this car for another 2 years. Something needs to be done! My neighbor's Atlas is the same year and model and his car has been in the shop for over a month with the same issues. 3. I was in a drive thru last week and the "central warning light" went on with another light ( I can't rememberthe other light) and the service department couldn't find anything wrong.
Mfg Campaign: 11457335
Recall Date: Mar 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
After starting the car and trying to reverse, the car would not go into reverse. In addition all warning on the dashboard went off and the windows rolled down. The car would not move. After shutting down and restarting the car it proceeded to accelerate only to suddenly brake in the middle of the road as if the emergency brake was activated. The windows would roll down again and all the warning signs on the dash would appear. I took my car to the dealer and I was told that it was the door latch and there was no Estimated amount of time for completition. This has been 4 weeks now. I have had my car for only 6 months.
Corrective Action:
After starting the car and trying to reverse, the car would not go into reverse. In addition all warning on the dashboard went off and the windows rolled down. The car would not move. After shutting down and restarting the car it proceeded to accelerate only to suddenly brake in the middle of the road as if the emergency brake was activated. The windows would roll down again and all the warning signs on the dash would appear. I took my car to the dealer and I was told that it was the door latch and there was no Estimated amount of time for completition. This has been 4 weeks now. I have had my car for only 6 months.
Additional Notes:
After starting the car and trying to reverse, the car would not go into reverse. In addition all warning on the dashboard went off and the windows rolled down. The car would not move. After shutting down and restarting the car it proceeded to accelerate only to suddenly brake in the middle of the road as if the emergency brake was activated. The windows would roll down again and all the warning signs on the dash would appear. I took my car to the dealer and I was told that it was the door latch and there was no Estimated amount of time for completition. This has been 4 weeks now. I have had my car for only 6 months.
Mfg Campaign: 11457359
Recall Date: Mar 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After starting the car and trying to reverse, the car would not go into reverse. In addition all warning on the dashboard went off and the windows rolled down. The car would not move. After shutting down and restarting the car it proceeded to accelerate only to suddenly brake in the middle of the road as if the emergency brake was activated. The windows would roll down again and all the warning signs on the dash would appear. I took my car to the dealer and I was told that it was the door latch and there was no Estimated amount of time for completition. This has been 4 weeks now. I have had my car for only 6 months.
Corrective Action:
After starting the car and trying to reverse, the car would not go into reverse. In addition all warning on the dashboard went off and the windows rolled down. The car would not move. After shutting down and restarting the car it proceeded to accelerate only to suddenly brake in the middle of the road as if the emergency brake was activated. The windows would roll down again and all the warning signs on the dash would appear. I took my car to the dealer and I was told that it was the door latch and there was no Estimated amount of time for completition. This has been 4 weeks now. I have had my car for only 6 months.
Additional Notes:
After starting the car and trying to reverse, the car would not go into reverse. In addition all warning on the dashboard went off and the windows rolled down. The car would not move. After shutting down and restarting the car it proceeded to accelerate only to suddenly brake in the middle of the road as if the emergency brake was activated. The windows would roll down again and all the warning signs on the dash would appear. I took my car to the dealer and I was told that it was the door latch and there was no Estimated amount of time for completition. This has been 4 weeks now. I have had my car for only 6 months.
Mfg Campaign: 11457359
Recall Date: Mar 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
After starting the car and trying to reverse, the car would not go into reverse. In addition all warning on the dashboard went off and the windows rolled down. The car would not move. After shutting down and restarting the car it proceeded to accelerate only to suddenly brake in the middle of the road as if the emergency brake was activated. The windows would roll down again and all the warning signs on the dash would appear. I took my car to the dealer and I was told that it was the door latch and there was no Estimated amount of time for completition. This has been 4 weeks now. I have had my car for only 6 months.
Corrective Action:
After starting the car and trying to reverse, the car would not go into reverse. In addition all warning on the dashboard went off and the windows rolled down. The car would not move. After shutting down and restarting the car it proceeded to accelerate only to suddenly brake in the middle of the road as if the emergency brake was activated. The windows would roll down again and all the warning signs on the dash would appear. I took my car to the dealer and I was told that it was the door latch and there was no Estimated amount of time for completition. This has been 4 weeks now. I have had my car for only 6 months.
Additional Notes:
After starting the car and trying to reverse, the car would not go into reverse. In addition all warning on the dashboard went off and the windows rolled down. The car would not move. After shutting down and restarting the car it proceeded to accelerate only to suddenly brake in the middle of the road as if the emergency brake was activated. The windows would roll down again and all the warning signs on the dash would appear. I took my car to the dealer and I was told that it was the door latch and there was no Estimated amount of time for completition. This has been 4 weeks now. I have had my car for only 6 months.
Mfg Campaign: 11457359
Recall Date: Mar 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Hello, I'm writing to share a safety concern regarding the 2021 VW Atlas. In January 2022, I was driving with my small children in the vehicle. The alarm went off for no reason when I first entered the car. Next, my passenger side windows went down on their own and would not go back up. All sorts of alarms/light went off in my car. Next, it started to throw my vehicle into emergency brake while driving. VERY DANGEROUS! This should be a safety recall. The vehicle has been in the shop for 2 months, waiting on a part.
Corrective Action:
Hello, I'm writing to share a safety concern regarding the 2021 VW Atlas. In January 2022, I was driving with my small children in the vehicle. The alarm went off for no reason when I first entered the car. Next, my passenger side windows went down on their own and would not go back up. All sorts of alarms/light went off in my car. Next, it started to throw my vehicle into emergency brake while driving. VERY DANGEROUS! This should be a safety recall. The vehicle has been in the shop for 2 months, waiting on a part.
Additional Notes:
Hello, I'm writing to share a safety concern regarding the 2021 VW Atlas. In January 2022, I was driving with my small children in the vehicle. The alarm went off for no reason when I first entered the car. Next, my passenger side windows went down on their own and would not go back up. All sorts of alarms/light went off in my car. Next, it started to throw my vehicle into emergency brake while driving. VERY DANGEROUS! This should be a safety recall. The vehicle has been in the shop for 2 months, waiting on a part.
Mfg Campaign: 11457078
Recall Date: Mar 17, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hello, I'm writing to share a safety concern regarding the 2021 VW Atlas. In January 2022, I was driving with my small children in the vehicle. The alarm went off for no reason when I first entered the car. Next, my passenger side windows went down on their own and would not go back up. All sorts of alarms/light went off in my car. Next, it started to throw my vehicle into emergency brake while driving. VERY DANGEROUS! This should be a safety recall. The vehicle has been in the shop for 2 months, waiting on a part.
Corrective Action:
Hello, I'm writing to share a safety concern regarding the 2021 VW Atlas. In January 2022, I was driving with my small children in the vehicle. The alarm went off for no reason when I first entered the car. Next, my passenger side windows went down on their own and would not go back up. All sorts of alarms/light went off in my car. Next, it started to throw my vehicle into emergency brake while driving. VERY DANGEROUS! This should be a safety recall. The vehicle has been in the shop for 2 months, waiting on a part.
Additional Notes:
Hello, I'm writing to share a safety concern regarding the 2021 VW Atlas. In January 2022, I was driving with my small children in the vehicle. The alarm went off for no reason when I first entered the car. Next, my passenger side windows went down on their own and would not go back up. All sorts of alarms/light went off in my car. Next, it started to throw my vehicle into emergency brake while driving. VERY DANGEROUS! This should be a safety recall. The vehicle has been in the shop for 2 months, waiting on a part.
Mfg Campaign: 11457078
Recall Date: Mar 17, 2022
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hello, I'm writing to share a safety concern regarding the 2021 VW Atlas. In January 2022, I was driving with my small children in the vehicle. The alarm went off for no reason when I first entered the car. Next, my passenger side windows went down on their own and would not go back up. All sorts of alarms/light went off in my car. Next, it started to throw my vehicle into emergency brake while driving. VERY DANGEROUS! This should be a safety recall. The vehicle has been in the shop for 2 months, waiting on a part.
Corrective Action:
Hello, I'm writing to share a safety concern regarding the 2021 VW Atlas. In January 2022, I was driving with my small children in the vehicle. The alarm went off for no reason when I first entered the car. Next, my passenger side windows went down on their own and would not go back up. All sorts of alarms/light went off in my car. Next, it started to throw my vehicle into emergency brake while driving. VERY DANGEROUS! This should be a safety recall. The vehicle has been in the shop for 2 months, waiting on a part.
Additional Notes:
Hello, I'm writing to share a safety concern regarding the 2021 VW Atlas. In January 2022, I was driving with my small children in the vehicle. The alarm went off for no reason when I first entered the car. Next, my passenger side windows went down on their own and would not go back up. All sorts of alarms/light went off in my car. Next, it started to throw my vehicle into emergency brake while driving. VERY DANGEROUS! This should be a safety recall. The vehicle has been in the shop for 2 months, waiting on a part.
Mfg Campaign: 11457078
Recall Date: Mar 17, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Between mid-November and early December 2021, my 2021 Volkswagen Atlas started randomly braking while the vehicle was in motion. There were loud beeping sounds, multiple error notifications on the dash, and the rear driver's side window kept randomly going down. I recently read an article from an online publication called autoblog, which indicated to me that this problem is occurring in these vehicles at an alarming rate. The dealership has provided a loaner, which is significantly less than the vehicle I purchased. Meanwhile I am paying $564 per month for a vehicle I cannot use, and the dealership is unable to provide me with a date that the vehicle will be repaired. We are not into month four of this issue with no resolution in sight.
Corrective Action:
Between mid-November and early December 2021, my 2021 Volkswagen Atlas started randomly braking while the vehicle was in motion. There were loud beeping sounds, multiple error notifications on the dash, and the rear driver's side window kept randomly going down. I recently read an article from an online publication called autoblog, which indicated to me that this problem is occurring in these vehicles at an alarming rate. The dealership has provided a loaner, which is significantly less than the vehicle I purchased. Meanwhile I am paying $564 per month for a vehicle I cannot use, and the dealership is unable to provide me with a date that the vehicle will be repaired. We are not into month four of this issue with no resolution in sight.
Additional Notes:
Between mid-November and early December 2021, my 2021 Volkswagen Atlas started randomly braking while the vehicle was in motion. There were loud beeping sounds, multiple error notifications on the dash, and the rear driver's side window kept randomly going down. I recently read an article from an online publication called autoblog, which indicated to me that this problem is occurring in these vehicles at an alarming rate. The dealership has provided a loaner, which is significantly less than the vehicle I purchased. Meanwhile I am paying $564 per month for a vehicle I cannot use, and the dealership is unable to provide me with a date that the vehicle will be repaired. We are not into month four of this issue with no resolution in sight.
Mfg Campaign: 11457118
Recall Date: Mar 17, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Between mid-November and early December 2021, my 2021 Volkswagen Atlas started randomly braking while the vehicle was in motion. There were loud beeping sounds, multiple error notifications on the dash, and the rear driver's side window kept randomly going down. I recently read an article from an online publication called autoblog, which indicated to me that this problem is occurring in these vehicles at an alarming rate. The dealership has provided a loaner, which is significantly less than the vehicle I purchased. Meanwhile I am paying $564 per month for a vehicle I cannot use, and the dealership is unable to provide me with a date that the vehicle will be repaired. We are not into month four of this issue with no resolution in sight.
Corrective Action:
Between mid-November and early December 2021, my 2021 Volkswagen Atlas started randomly braking while the vehicle was in motion. There were loud beeping sounds, multiple error notifications on the dash, and the rear driver's side window kept randomly going down. I recently read an article from an online publication called autoblog, which indicated to me that this problem is occurring in these vehicles at an alarming rate. The dealership has provided a loaner, which is significantly less than the vehicle I purchased. Meanwhile I am paying $564 per month for a vehicle I cannot use, and the dealership is unable to provide me with a date that the vehicle will be repaired. We are not into month four of this issue with no resolution in sight.
Additional Notes:
Between mid-November and early December 2021, my 2021 Volkswagen Atlas started randomly braking while the vehicle was in motion. There were loud beeping sounds, multiple error notifications on the dash, and the rear driver's side window kept randomly going down. I recently read an article from an online publication called autoblog, which indicated to me that this problem is occurring in these vehicles at an alarming rate. The dealership has provided a loaner, which is significantly less than the vehicle I purchased. Meanwhile I am paying $564 per month for a vehicle I cannot use, and the dealership is unable to provide me with a date that the vehicle will be repaired. We are not into month four of this issue with no resolution in sight.
Mfg Campaign: 11457118
Recall Date: Mar 17, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Between mid-November and early December 2021, my 2021 Volkswagen Atlas started randomly braking while the vehicle was in motion. There were loud beeping sounds, multiple error notifications on the dash, and the rear driver's side window kept randomly going down. I recently read an article from an online publication called autoblog, which indicated to me that this problem is occurring in these vehicles at an alarming rate. The dealership has provided a loaner, which is significantly less than the vehicle I purchased. Meanwhile I am paying $564 per month for a vehicle I cannot use, and the dealership is unable to provide me with a date that the vehicle will be repaired. We are not into month four of this issue with no resolution in sight.
Corrective Action:
Between mid-November and early December 2021, my 2021 Volkswagen Atlas started randomly braking while the vehicle was in motion. There were loud beeping sounds, multiple error notifications on the dash, and the rear driver's side window kept randomly going down. I recently read an article from an online publication called autoblog, which indicated to me that this problem is occurring in these vehicles at an alarming rate. The dealership has provided a loaner, which is significantly less than the vehicle I purchased. Meanwhile I am paying $564 per month for a vehicle I cannot use, and the dealership is unable to provide me with a date that the vehicle will be repaired. We are not into month four of this issue with no resolution in sight.
Additional Notes:
Between mid-November and early December 2021, my 2021 Volkswagen Atlas started randomly braking while the vehicle was in motion. There were loud beeping sounds, multiple error notifications on the dash, and the rear driver's side window kept randomly going down. I recently read an article from an online publication called autoblog, which indicated to me that this problem is occurring in these vehicles at an alarming rate. The dealership has provided a loaner, which is significantly less than the vehicle I purchased. Meanwhile I am paying $564 per month for a vehicle I cannot use, and the dealership is unable to provide me with a date that the vehicle will be repaired. We are not into month four of this issue with no resolution in sight.
Mfg Campaign: 11457118
Recall Date: Mar 17, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving 70 MPH on the highway, the brakes applied without the brake pedal being depressed. The contact was able to pull over and made it home safely. The contact took the vehicle to the dealer and it was diagnosed as the wiring harness needing to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 12,000.
Corrective Action:
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving 70 MPH on the highway, the brakes applied without the brake pedal being depressed. The contact was able to pull over and made it home safely. The contact took the vehicle to the dealer and it was diagnosed as the wiring harness needing to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 12,000.
Additional Notes:
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving 70 MPH on the highway, the brakes applied without the brake pedal being depressed. The contact was able to pull over and made it home safely. The contact took the vehicle to the dealer and it was diagnosed as the wiring harness needing to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 12,000.
Mfg Campaign: 11457136
Recall Date: Mar 17, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving 70 MPH on the highway, the brakes applied without the brake pedal being depressed. The contact was able to pull over and made it home safely. The contact took the vehicle to the dealer and it was diagnosed as the wiring harness needing to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 12,000.
Corrective Action:
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving 70 MPH on the highway, the brakes applied without the brake pedal being depressed. The contact was able to pull over and made it home safely. The contact took the vehicle to the dealer and it was diagnosed as the wiring harness needing to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 12,000.
Additional Notes:
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving 70 MPH on the highway, the brakes applied without the brake pedal being depressed. The contact was able to pull over and made it home safely. The contact took the vehicle to the dealer and it was diagnosed as the wiring harness needing to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 12,000.
Mfg Campaign: 11457136
Recall Date: Mar 17, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My airbag light randomly went on a few days after my 10k miles inspection at the Platinum VW dealership in Hicksville, NY. I brought it in and was told there is a safety issue due to a faulty sensor in the passenger side door which can both cause the airbag not to deploy (or to randomly deploy) and can also cause the parking break to automatically engage while the car is in motion. While the VW dealership was totally not transparent about this, the rental agency told me that i was there were more than 15 customers before me with the same issue in the same car, and that one such customer's breaks automatically deployed while the car was in motion at over 30mph. I called VK corporate and they
Corrective Action:
My airbag light randomly went on a few days after my 10k miles inspection at the Platinum VW dealership in Hicksville, NY. I brought it in and was told there is a safety issue due to a faulty sensor in the passenger side door which can both cause the airbag not to deploy (or to randomly deploy) and can also cause the parking break to automatically engage while the car is in motion. While the VW dealership was totally not transparent about this, the rental agency told me that i was there were more than 15 customers before me with the same issue in the same car, and that one such customer's breaks automatically deployed while the car was in motion at over 30mph. I called VK corporate and they
Additional Notes:
My airbag light randomly went on a few days after my 10k miles inspection at the Platinum VW dealership in Hicksville, NY. I brought it in and was told there is a safety issue due to a faulty sensor in the passenger side door which can both cause the airbag not to deploy (or to randomly deploy) and can also cause the parking break to automatically engage while the car is in motion. While the VW dealership was totally not transparent about this, the rental agency told me that i was there were more than 15 customers before me with the same issue in the same car, and that one such customer's breaks automatically deployed while the car was in motion at over 30mph. I called VK corporate and they
Mfg Campaign: 11457167
Recall Date: Mar 17, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My airbag light randomly went on a few days after my 10k miles inspection at the Platinum VW dealership in Hicksville, NY. I brought it in and was told there is a safety issue due to a faulty sensor in the passenger side door which can both cause the airbag not to deploy (or to randomly deploy) and can also cause the parking break to automatically engage while the car is in motion. While the VW dealership was totally not transparent about this, the rental agency told me that i was there were more than 15 customers before me with the same issue in the same car, and that one such customer's breaks automatically deployed while the car was in motion at over 30mph. I called VK corporate and they
Corrective Action:
My airbag light randomly went on a few days after my 10k miles inspection at the Platinum VW dealership in Hicksville, NY. I brought it in and was told there is a safety issue due to a faulty sensor in the passenger side door which can both cause the airbag not to deploy (or to randomly deploy) and can also cause the parking break to automatically engage while the car is in motion. While the VW dealership was totally not transparent about this, the rental agency told me that i was there were more than 15 customers before me with the same issue in the same car, and that one such customer's breaks automatically deployed while the car was in motion at over 30mph. I called VK corporate and they
Additional Notes:
My airbag light randomly went on a few days after my 10k miles inspection at the Platinum VW dealership in Hicksville, NY. I brought it in and was told there is a safety issue due to a faulty sensor in the passenger side door which can both cause the airbag not to deploy (or to randomly deploy) and can also cause the parking break to automatically engage while the car is in motion. While the VW dealership was totally not transparent about this, the rental agency told me that i was there were more than 15 customers before me with the same issue in the same car, and that one such customer's breaks automatically deployed while the car was in motion at over 30mph. I called VK corporate and they
Mfg Campaign: 11457167
Recall Date: Mar 17, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My airbag light randomly went on a few days after my 10k miles inspection at the Platinum VW dealership in Hicksville, NY. I brought it in and was told there is a safety issue due to a faulty sensor in the passenger side door which can both cause the airbag not to deploy (or to randomly deploy) and can also cause the parking break to automatically engage while the car is in motion. While the VW dealership was totally not transparent about this, the rental agency told me that i was there were more than 15 customers before me with the same issue in the same car, and that one such customer's breaks automatically deployed while the car was in motion at over 30mph. I called VK corporate and they
Corrective Action:
My airbag light randomly went on a few days after my 10k miles inspection at the Platinum VW dealership in Hicksville, NY. I brought it in and was told there is a safety issue due to a faulty sensor in the passenger side door which can both cause the airbag not to deploy (or to randomly deploy) and can also cause the parking break to automatically engage while the car is in motion. While the VW dealership was totally not transparent about this, the rental agency told me that i was there were more than 15 customers before me with the same issue in the same car, and that one such customer's breaks automatically deployed while the car was in motion at over 30mph. I called VK corporate and they
Additional Notes:
My airbag light randomly went on a few days after my 10k miles inspection at the Platinum VW dealership in Hicksville, NY. I brought it in and was told there is a safety issue due to a faulty sensor in the passenger side door which can both cause the airbag not to deploy (or to randomly deploy) and can also cause the parking break to automatically engage while the car is in motion. While the VW dealership was totally not transparent about this, the rental agency told me that i was there were more than 15 customers before me with the same issue in the same car, and that one such customer's breaks automatically deployed while the car was in motion at over 30mph. I called VK corporate and they
Mfg Campaign: 11457167
Recall Date: Mar 17, 2022
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Edzant Price LLC
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