Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69PZ
Recall Date: Jun 20, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FB
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24iD
Recall Date: Apr 13, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97GF
Recall Date: Mar 28, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 09D9
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 87H4
Recall Date: Nov 17, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 40R7
Recall Date: Oct 15, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97FR
Recall Date: Aug 6, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44Q9
Recall Date: Mar 3, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40Q7
Recall Date: Jan 27, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 91BB / 91BC
Recall Date: Nov 18, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40Q6
Recall Date: Nov 17, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44Q5
Recall Date: Nov 13, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 72L1, 72K8, 72K9
Recall Date: Aug 26, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94N7
Recall Date: Aug 26, 2020
Consumer Complaints
613 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Drivers side wire harness. All sorts of alarms going off, windows going up and down on their own, parking break engaging on its own while driving!!! Absolutely unsafe vehicle & VW was not helpful or cooperative.
Corrective Action:
Drivers side wire harness. All sorts of alarms going off, windows going up and down on their own, parking break engaging on its own while driving!!! Absolutely unsafe vehicle & VW was not helpful or cooperative.
Additional Notes:
Drivers side wire harness. All sorts of alarms going off, windows going up and down on their own, parking break engaging on its own while driving!!! Absolutely unsafe vehicle & VW was not helpful or cooperative.
Mfg Campaign: 11457196
Recall Date: Mar 17, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Drivers side wire harness. All sorts of alarms going off, windows going up and down on their own, parking break engaging on its own while driving!!! Absolutely unsafe vehicle & VW was not helpful or cooperative.
Corrective Action:
Drivers side wire harness. All sorts of alarms going off, windows going up and down on their own, parking break engaging on its own while driving!!! Absolutely unsafe vehicle & VW was not helpful or cooperative.
Additional Notes:
Drivers side wire harness. All sorts of alarms going off, windows going up and down on their own, parking break engaging on its own while driving!!! Absolutely unsafe vehicle & VW was not helpful or cooperative.
Mfg Campaign: 11457196
Recall Date: Mar 17, 2022
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Drivers side wire harness. All sorts of alarms going off, windows going up and down on their own, parking break engaging on its own while driving!!! Absolutely unsafe vehicle & VW was not helpful or cooperative.
Corrective Action:
Drivers side wire harness. All sorts of alarms going off, windows going up and down on their own, parking break engaging on its own while driving!!! Absolutely unsafe vehicle & VW was not helpful or cooperative.
Additional Notes:
Drivers side wire harness. All sorts of alarms going off, windows going up and down on their own, parking break engaging on its own while driving!!! Absolutely unsafe vehicle & VW was not helpful or cooperative.
Mfg Campaign: 11457196
Recall Date: Mar 17, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car randomly shuts engine off completely when start/stop is activated and at a stop. I’ve had to put the car from gear into park and restart the car due to this issue. I consistently get fault warnings for the electronic parking brake and driver side control panel in which the drivers side and passenger window randomly roll down.
Corrective Action:
Car randomly shuts engine off completely when start/stop is activated and at a stop. I’ve had to put the car from gear into park and restart the car due to this issue. I consistently get fault warnings for the electronic parking brake and driver side control panel in which the drivers side and passenger window randomly roll down.
Additional Notes:
Car randomly shuts engine off completely when start/stop is activated and at a stop. I’ve had to put the car from gear into park and restart the car due to this issue. I consistently get fault warnings for the electronic parking brake and driver side control panel in which the drivers side and passenger window randomly roll down.
Mfg Campaign: 11456907
Recall Date: Mar 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Parking break engages while driving. Windows roll down door contact light flashes
Corrective Action:
Parking break engages while driving. Windows roll down door contact light flashes
Additional Notes:
Parking break engages while driving. Windows roll down door contact light flashes
Mfg Campaign: 11456910
Recall Date: Mar 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Parking break engages while driving. Windows roll down door contact light flashes
Corrective Action:
Parking break engages while driving. Windows roll down door contact light flashes
Additional Notes:
Parking break engages while driving. Windows roll down door contact light flashes
Mfg Campaign: 11456910
Recall Date: Mar 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My wife was driving our 5 day old Atlas along the interstate with cruise control set at 65mph. She was traveling up an incline that had a slight turn to the right along the interstate. There was not a car within 500+ yards of her car. All of a sudden she started hearing beeps and the car abruptly slammed on the brakes causing the Atlas to shift all of its weight to front and causing the rear tires to lift off of the ground. The front driver side portion of the car then skidded across the asphalt and into the safety rail. The airbags NEVER deployed although the entire front was destroyed. My wife has had trauma from this accident and VW never offered a single thing for any kind of help. The car was brand new for $44,000 and took on $27,000 worth of damage so it was not enough to be a total loss. We have the automatic braking de-activated because we are terrified of it.
Corrective Action:
My wife was driving our 5 day old Atlas along the interstate with cruise control set at 65mph. She was traveling up an incline that had a slight turn to the right along the interstate. There was not a car within 500+ yards of her car. All of a sudden she started hearing beeps and the car abruptly slammed on the brakes causing the Atlas to shift all of its weight to front and causing the rear tires to lift off of the ground. The front driver side portion of the car then skidded across the asphalt and into the safety rail. The airbags NEVER deployed although the entire front was destroyed. My wife has had trauma from this accident and VW never offered a single thing for any kind of help. The car was brand new for $44,000 and took on $27,000 worth of damage so it was not enough to be a total loss. We have the automatic braking de-activated because we are terrified of it.
Additional Notes:
My wife was driving our 5 day old Atlas along the interstate with cruise control set at 65mph. She was traveling up an incline that had a slight turn to the right along the interstate. There was not a car within 500+ yards of her car. All of a sudden she started hearing beeps and the car abruptly slammed on the brakes causing the Atlas to shift all of its weight to front and causing the rear tires to lift off of the ground. The front driver side portion of the car then skidded across the asphalt and into the safety rail. The airbags NEVER deployed although the entire front was destroyed. My wife has had trauma from this accident and VW never offered a single thing for any kind of help. The car was brand new for $44,000 and took on $27,000 worth of damage so it was not enough to be a total loss. We have the automatic braking de-activated because we are terrified of it.
Mfg Campaign: 11456927
Recall Date: Mar 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My wife was driving our 5 day old Atlas along the interstate with cruise control set at 65mph. She was traveling up an incline that had a slight turn to the right along the interstate. There was not a car within 500+ yards of her car. All of a sudden she started hearing beeps and the car abruptly slammed on the brakes causing the Atlas to shift all of its weight to front and causing the rear tires to lift off of the ground. The front driver side portion of the car then skidded across the asphalt and into the safety rail. The airbags NEVER deployed although the entire front was destroyed. My wife has had trauma from this accident and VW never offered a single thing for any kind of help. The car was brand new for $44,000 and took on $27,000 worth of damage so it was not enough to be a total loss. We have the automatic braking de-activated because we are terrified of it.
Corrective Action:
My wife was driving our 5 day old Atlas along the interstate with cruise control set at 65mph. She was traveling up an incline that had a slight turn to the right along the interstate. There was not a car within 500+ yards of her car. All of a sudden she started hearing beeps and the car abruptly slammed on the brakes causing the Atlas to shift all of its weight to front and causing the rear tires to lift off of the ground. The front driver side portion of the car then skidded across the asphalt and into the safety rail. The airbags NEVER deployed although the entire front was destroyed. My wife has had trauma from this accident and VW never offered a single thing for any kind of help. The car was brand new for $44,000 and took on $27,000 worth of damage so it was not enough to be a total loss. We have the automatic braking de-activated because we are terrified of it.
Additional Notes:
My wife was driving our 5 day old Atlas along the interstate with cruise control set at 65mph. She was traveling up an incline that had a slight turn to the right along the interstate. There was not a car within 500+ yards of her car. All of a sudden she started hearing beeps and the car abruptly slammed on the brakes causing the Atlas to shift all of its weight to front and causing the rear tires to lift off of the ground. The front driver side portion of the car then skidded across the asphalt and into the safety rail. The airbags NEVER deployed although the entire front was destroyed. My wife has had trauma from this accident and VW never offered a single thing for any kind of help. The car was brand new for $44,000 and took on $27,000 worth of damage so it was not enough to be a total loss. We have the automatic braking de-activated because we are terrified of it.
Mfg Campaign: 11456927
Recall Date: Mar 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My wife was driving our 5 day old Atlas along the interstate with cruise control set at 65mph. She was traveling up an incline that had a slight turn to the right along the interstate. There was not a car within 500+ yards of her car. All of a sudden she started hearing beeps and the car abruptly slammed on the brakes causing the Atlas to shift all of its weight to front and causing the rear tires to lift off of the ground. The front driver side portion of the car then skidded across the asphalt and into the safety rail. The airbags NEVER deployed although the entire front was destroyed. My wife has had trauma from this accident and VW never offered a single thing for any kind of help. The car was brand new for $44,000 and took on $27,000 worth of damage so it was not enough to be a total loss. We have the automatic braking de-activated because we are terrified of it.
Corrective Action:
My wife was driving our 5 day old Atlas along the interstate with cruise control set at 65mph. She was traveling up an incline that had a slight turn to the right along the interstate. There was not a car within 500+ yards of her car. All of a sudden she started hearing beeps and the car abruptly slammed on the brakes causing the Atlas to shift all of its weight to front and causing the rear tires to lift off of the ground. The front driver side portion of the car then skidded across the asphalt and into the safety rail. The airbags NEVER deployed although the entire front was destroyed. My wife has had trauma from this accident and VW never offered a single thing for any kind of help. The car was brand new for $44,000 and took on $27,000 worth of damage so it was not enough to be a total loss. We have the automatic braking de-activated because we are terrified of it.
Additional Notes:
My wife was driving our 5 day old Atlas along the interstate with cruise control set at 65mph. She was traveling up an incline that had a slight turn to the right along the interstate. There was not a car within 500+ yards of her car. All of a sudden she started hearing beeps and the car abruptly slammed on the brakes causing the Atlas to shift all of its weight to front and causing the rear tires to lift off of the ground. The front driver side portion of the car then skidded across the asphalt and into the safety rail. The airbags NEVER deployed although the entire front was destroyed. My wife has had trauma from this accident and VW never offered a single thing for any kind of help. The car was brand new for $44,000 and took on $27,000 worth of damage so it was not enough to be a total loss. We have the automatic braking de-activated because we are terrified of it.
Mfg Campaign: 11456927
Recall Date: Mar 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving at highway speeds at random the vehicle would brake on its own engage the parking brake and roll windows down. We tried to have the vehicle looked at Boise Volkswagen and they refused to schedule and inspect the vehicle. We even advised the dealer of an open safety campaign/recall and they also still refused to service the vehicle. Unfortunately next closest dealership is 157 miles away from our home.
Corrective Action:
While driving at highway speeds at random the vehicle would brake on its own engage the parking brake and roll windows down. We tried to have the vehicle looked at Boise Volkswagen and they refused to schedule and inspect the vehicle. We even advised the dealer of an open safety campaign/recall and they also still refused to service the vehicle. Unfortunately next closest dealership is 157 miles away from our home.
Additional Notes:
While driving at highway speeds at random the vehicle would brake on its own engage the parking brake and roll windows down. We tried to have the vehicle looked at Boise Volkswagen and they refused to schedule and inspect the vehicle. We even advised the dealer of an open safety campaign/recall and they also still refused to service the vehicle. Unfortunately next closest dealership is 157 miles away from our home.
Mfg Campaign: 11456965
Recall Date: Mar 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving at highway speeds at random the vehicle would brake on its own engage the parking brake and roll windows down. We tried to have the vehicle looked at Boise Volkswagen and they refused to schedule and inspect the vehicle. We even advised the dealer of an open safety campaign/recall and they also still refused to service the vehicle. Unfortunately next closest dealership is 157 miles away from our home.
Corrective Action:
While driving at highway speeds at random the vehicle would brake on its own engage the parking brake and roll windows down. We tried to have the vehicle looked at Boise Volkswagen and they refused to schedule and inspect the vehicle. We even advised the dealer of an open safety campaign/recall and they also still refused to service the vehicle. Unfortunately next closest dealership is 157 miles away from our home.
Additional Notes:
While driving at highway speeds at random the vehicle would brake on its own engage the parking brake and roll windows down. We tried to have the vehicle looked at Boise Volkswagen and they refused to schedule and inspect the vehicle. We even advised the dealer of an open safety campaign/recall and they also still refused to service the vehicle. Unfortunately next closest dealership is 157 miles away from our home.
Mfg Campaign: 11456965
Recall Date: Mar 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Check engine came on. As the vehicle came to slow speed (under 5mph) the parking brake automatically engages causing the vehicle to come to an abrupt stop causing a dangerous situation. Car is currently at dealer for over a month. VW is unable to get part to fix problem.
Corrective Action:
Check engine came on. As the vehicle came to slow speed (under 5mph) the parking brake automatically engages causing the vehicle to come to an abrupt stop causing a dangerous situation. Car is currently at dealer for over a month. VW is unable to get part to fix problem.
Additional Notes:
Check engine came on. As the vehicle came to slow speed (under 5mph) the parking brake automatically engages causing the vehicle to come to an abrupt stop causing a dangerous situation. Car is currently at dealer for over a month. VW is unable to get part to fix problem.
Mfg Campaign: 11456989
Recall Date: Mar 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While traveling at approximately 45 mph, my vehicle suddenly stopped with no reason. My window on the driver side and left rear passenger window rolled down approximately 2-4 inches, my windows locked, driver side door kept locking and unlocking. My emergency brake suddenly engaged and multiple warning lights came on. I had to turn my car off for it to start responding normal again. It happened first 1/3/22 and again 1/26/22.
Corrective Action:
While traveling at approximately 45 mph, my vehicle suddenly stopped with no reason. My window on the driver side and left rear passenger window rolled down approximately 2-4 inches, my windows locked, driver side door kept locking and unlocking. My emergency brake suddenly engaged and multiple warning lights came on. I had to turn my car off for it to start responding normal again. It happened first 1/3/22 and again 1/26/22.
Additional Notes:
While traveling at approximately 45 mph, my vehicle suddenly stopped with no reason. My window on the driver side and left rear passenger window rolled down approximately 2-4 inches, my windows locked, driver side door kept locking and unlocking. My emergency brake suddenly engaged and multiple warning lights came on. I had to turn my car off for it to start responding normal again. It happened first 1/3/22 and again 1/26/22.
Mfg Campaign: 11457030
Recall Date: Mar 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While traveling at approximately 45 mph, my vehicle suddenly stopped with no reason. My window on the driver side and left rear passenger window rolled down approximately 2-4 inches, my windows locked, driver side door kept locking and unlocking. My emergency brake suddenly engaged and multiple warning lights came on. I had to turn my car off for it to start responding normal again. It happened first 1/3/22 and again 1/26/22.
Corrective Action:
While traveling at approximately 45 mph, my vehicle suddenly stopped with no reason. My window on the driver side and left rear passenger window rolled down approximately 2-4 inches, my windows locked, driver side door kept locking and unlocking. My emergency brake suddenly engaged and multiple warning lights came on. I had to turn my car off for it to start responding normal again. It happened first 1/3/22 and again 1/26/22.
Additional Notes:
While traveling at approximately 45 mph, my vehicle suddenly stopped with no reason. My window on the driver side and left rear passenger window rolled down approximately 2-4 inches, my windows locked, driver side door kept locking and unlocking. My emergency brake suddenly engaged and multiple warning lights came on. I had to turn my car off for it to start responding normal again. It happened first 1/3/22 and again 1/26/22.
Mfg Campaign: 11457030
Recall Date: Mar 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While traveling at approximately 45 mph, my vehicle suddenly stopped with no reason. My window on the driver side and left rear passenger window rolled down approximately 2-4 inches, my windows locked, driver side door kept locking and unlocking. My emergency brake suddenly engaged and multiple warning lights came on. I had to turn my car off for it to start responding normal again. It happened first 1/3/22 and again 1/26/22.
Corrective Action:
While traveling at approximately 45 mph, my vehicle suddenly stopped with no reason. My window on the driver side and left rear passenger window rolled down approximately 2-4 inches, my windows locked, driver side door kept locking and unlocking. My emergency brake suddenly engaged and multiple warning lights came on. I had to turn my car off for it to start responding normal again. It happened first 1/3/22 and again 1/26/22.
Additional Notes:
While traveling at approximately 45 mph, my vehicle suddenly stopped with no reason. My window on the driver side and left rear passenger window rolled down approximately 2-4 inches, my windows locked, driver side door kept locking and unlocking. My emergency brake suddenly engaged and multiple warning lights came on. I had to turn my car off for it to start responding normal again. It happened first 1/3/22 and again 1/26/22.
Mfg Campaign: 11457030
Recall Date: Mar 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
We have 2021 Atlas purchased Nov. 2020 the AEB and parking collision sensors and system engage at random times while driving. The most recent incident was while parking the car 3/13/22 there were no cars in the parking lot and while turning into the lot and parking spot the AEB engaged and stopped the car completely this is not only unnecessary but while having kids in the car I was left to look around and be like what just happened. Finally parking the car the car was not near the curb on the front nor the side. This happens while driving and I would hate for it to happen on a freeway in rush hour traffic. Because of this feature defaulting like it has for the past months I know take surface streets on the way home from work. When taking the vehicle to the dealership they are dumbfounded have ran test and state there is nothing they can do- They are aware of the issue but its one of those things that "you had to be there" to experience what I am talking about. When i run the Car Net app - there are no recalls or updates or known issues with my vehicle. Yes the car is available for inspection. I would say in the past year this has happened 7-10 times. This feature is great when you need it or when it is supposed to work but at times when it is not needed puts our safety at risk.
Corrective Action:
We have 2021 Atlas purchased Nov. 2020 the AEB and parking collision sensors and system engage at random times while driving. The most recent incident was while parking the car 3/13/22 there were no cars in the parking lot and while turning into the lot and parking spot the AEB engaged and stopped the car completely this is not only unnecessary but while having kids in the car I was left to look around and be like what just happened. Finally parking the car the car was not near the curb on the front nor the side. This happens while driving and I would hate for it to happen on a freeway in rush hour traffic. Because of this feature defaulting like it has for the past months I know take surface streets on the way home from work. When taking the vehicle to the dealership they are dumbfounded have ran test and state there is nothing they can do- They are aware of the issue but its one of those things that "you had to be there" to experience what I am talking about. When i run the Car Net app - there are no recalls or updates or known issues with my vehicle. Yes the car is available for inspection. I would say in the past year this has happened 7-10 times. This feature is great when you need it or when it is supposed to work but at times when it is not needed puts our safety at risk.
Additional Notes:
We have 2021 Atlas purchased Nov. 2020 the AEB and parking collision sensors and system engage at random times while driving. The most recent incident was while parking the car 3/13/22 there were no cars in the parking lot and while turning into the lot and parking spot the AEB engaged and stopped the car completely this is not only unnecessary but while having kids in the car I was left to look around and be like what just happened. Finally parking the car the car was not near the curb on the front nor the side. This happens while driving and I would hate for it to happen on a freeway in rush hour traffic. Because of this feature defaulting like it has for the past months I know take surface streets on the way home from work. When taking the vehicle to the dealership they are dumbfounded have ran test and state there is nothing they can do- They are aware of the issue but its one of those things that "you had to be there" to experience what I am talking about. When i run the Car Net app - there are no recalls or updates or known issues with my vehicle. Yes the car is available for inspection. I would say in the past year this has happened 7-10 times. This feature is great when you need it or when it is supposed to work but at times when it is not needed puts our safety at risk.
Mfg Campaign: 11457034
Recall Date: Mar 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We have 2021 Atlas purchased Nov. 2020 the AEB and parking collision sensors and system engage at random times while driving. The most recent incident was while parking the car 3/13/22 there were no cars in the parking lot and while turning into the lot and parking spot the AEB engaged and stopped the car completely this is not only unnecessary but while having kids in the car I was left to look around and be like what just happened. Finally parking the car the car was not near the curb on the front nor the side. This happens while driving and I would hate for it to happen on a freeway in rush hour traffic. Because of this feature defaulting like it has for the past months I know take surface streets on the way home from work. When taking the vehicle to the dealership they are dumbfounded have ran test and state there is nothing they can do- They are aware of the issue but its one of those things that "you had to be there" to experience what I am talking about. When i run the Car Net app - there are no recalls or updates or known issues with my vehicle. Yes the car is available for inspection. I would say in the past year this has happened 7-10 times. This feature is great when you need it or when it is supposed to work but at times when it is not needed puts our safety at risk.
Corrective Action:
We have 2021 Atlas purchased Nov. 2020 the AEB and parking collision sensors and system engage at random times while driving. The most recent incident was while parking the car 3/13/22 there were no cars in the parking lot and while turning into the lot and parking spot the AEB engaged and stopped the car completely this is not only unnecessary but while having kids in the car I was left to look around and be like what just happened. Finally parking the car the car was not near the curb on the front nor the side. This happens while driving and I would hate for it to happen on a freeway in rush hour traffic. Because of this feature defaulting like it has for the past months I know take surface streets on the way home from work. When taking the vehicle to the dealership they are dumbfounded have ran test and state there is nothing they can do- They are aware of the issue but its one of those things that "you had to be there" to experience what I am talking about. When i run the Car Net app - there are no recalls or updates or known issues with my vehicle. Yes the car is available for inspection. I would say in the past year this has happened 7-10 times. This feature is great when you need it or when it is supposed to work but at times when it is not needed puts our safety at risk.
Additional Notes:
We have 2021 Atlas purchased Nov. 2020 the AEB and parking collision sensors and system engage at random times while driving. The most recent incident was while parking the car 3/13/22 there were no cars in the parking lot and while turning into the lot and parking spot the AEB engaged and stopped the car completely this is not only unnecessary but while having kids in the car I was left to look around and be like what just happened. Finally parking the car the car was not near the curb on the front nor the side. This happens while driving and I would hate for it to happen on a freeway in rush hour traffic. Because of this feature defaulting like it has for the past months I know take surface streets on the way home from work. When taking the vehicle to the dealership they are dumbfounded have ran test and state there is nothing they can do- They are aware of the issue but its one of those things that "you had to be there" to experience what I am talking about. When i run the Car Net app - there are no recalls or updates or known issues with my vehicle. Yes the car is available for inspection. I would say in the past year this has happened 7-10 times. This feature is great when you need it or when it is supposed to work but at times when it is not needed puts our safety at risk.
Mfg Campaign: 11457034
Recall Date: Mar 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
We have 2021 Atlas purchased Nov. 2020 the AEB and parking collision sensors and system engage at random times while driving. The most recent incident was while parking the car 3/13/22 there were no cars in the parking lot and while turning into the lot and parking spot the AEB engaged and stopped the car completely this is not only unnecessary but while having kids in the car I was left to look around and be like what just happened. Finally parking the car the car was not near the curb on the front nor the side. This happens while driving and I would hate for it to happen on a freeway in rush hour traffic. Because of this feature defaulting like it has for the past months I know take surface streets on the way home from work. When taking the vehicle to the dealership they are dumbfounded have ran test and state there is nothing they can do- They are aware of the issue but its one of those things that "you had to be there" to experience what I am talking about. When i run the Car Net app - there are no recalls or updates or known issues with my vehicle. Yes the car is available for inspection. I would say in the past year this has happened 7-10 times. This feature is great when you need it or when it is supposed to work but at times when it is not needed puts our safety at risk.
Corrective Action:
We have 2021 Atlas purchased Nov. 2020 the AEB and parking collision sensors and system engage at random times while driving. The most recent incident was while parking the car 3/13/22 there were no cars in the parking lot and while turning into the lot and parking spot the AEB engaged and stopped the car completely this is not only unnecessary but while having kids in the car I was left to look around and be like what just happened. Finally parking the car the car was not near the curb on the front nor the side. This happens while driving and I would hate for it to happen on a freeway in rush hour traffic. Because of this feature defaulting like it has for the past months I know take surface streets on the way home from work. When taking the vehicle to the dealership they are dumbfounded have ran test and state there is nothing they can do- They are aware of the issue but its one of those things that "you had to be there" to experience what I am talking about. When i run the Car Net app - there are no recalls or updates or known issues with my vehicle. Yes the car is available for inspection. I would say in the past year this has happened 7-10 times. This feature is great when you need it or when it is supposed to work but at times when it is not needed puts our safety at risk.
Additional Notes:
We have 2021 Atlas purchased Nov. 2020 the AEB and parking collision sensors and system engage at random times while driving. The most recent incident was while parking the car 3/13/22 there were no cars in the parking lot and while turning into the lot and parking spot the AEB engaged and stopped the car completely this is not only unnecessary but while having kids in the car I was left to look around and be like what just happened. Finally parking the car the car was not near the curb on the front nor the side. This happens while driving and I would hate for it to happen on a freeway in rush hour traffic. Because of this feature defaulting like it has for the past months I know take surface streets on the way home from work. When taking the vehicle to the dealership they are dumbfounded have ran test and state there is nothing they can do- They are aware of the issue but its one of those things that "you had to be there" to experience what I am talking about. When i run the Car Net app - there are no recalls or updates or known issues with my vehicle. Yes the car is available for inspection. I would say in the past year this has happened 7-10 times. This feature is great when you need it or when it is supposed to work but at times when it is not needed puts our safety at risk.
Mfg Campaign: 11457034
Recall Date: Mar 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My 2021 Atlas was braking or randomly turn off while I was slowing down at lights. The brakes were make a "gurgling" sound. I brought to service dept and was told they did not know what it was because they could not recreate it. The engine light went on 11/29/21 and I dropped at service. I was told it was the door harness. The service dept confirmed this.They actually told me I could drive but it might randomly stop-I didn't want to risk that because I didn't think it was safe.. I waited 3 months without my car for the part. I was not given a loaner or rental. I got my car back on 3/1.
Corrective Action:
My 2021 Atlas was braking or randomly turn off while I was slowing down at lights. The brakes were make a "gurgling" sound. I brought to service dept and was told they did not know what it was because they could not recreate it. The engine light went on 11/29/21 and I dropped at service. I was told it was the door harness. The service dept confirmed this.They actually told me I could drive but it might randomly stop-I didn't want to risk that because I didn't think it was safe.. I waited 3 months without my car for the part. I was not given a loaner or rental. I got my car back on 3/1.
Additional Notes:
My 2021 Atlas was braking or randomly turn off while I was slowing down at lights. The brakes were make a "gurgling" sound. I brought to service dept and was told they did not know what it was because they could not recreate it. The engine light went on 11/29/21 and I dropped at service. I was told it was the door harness. The service dept confirmed this.They actually told me I could drive but it might randomly stop-I didn't want to risk that because I didn't think it was safe.. I waited 3 months without my car for the part. I was not given a loaner or rental. I got my car back on 3/1.
Mfg Campaign: 11456815
Recall Date: Mar 15, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2021 Atlas was braking or randomly turn off while I was slowing down at lights. The brakes were make a "gurgling" sound. I brought to service dept and was told they did not know what it was because they could not recreate it. The engine light went on 11/29/21 and I dropped at service. I was told it was the door harness. The service dept confirmed this.They actually told me I could drive but it might randomly stop-I didn't want to risk that because I didn't think it was safe.. I waited 3 months without my car for the part. I was not given a loaner or rental. I got my car back on 3/1.
Corrective Action:
My 2021 Atlas was braking or randomly turn off while I was slowing down at lights. The brakes were make a "gurgling" sound. I brought to service dept and was told they did not know what it was because they could not recreate it. The engine light went on 11/29/21 and I dropped at service. I was told it was the door harness. The service dept confirmed this.They actually told me I could drive but it might randomly stop-I didn't want to risk that because I didn't think it was safe.. I waited 3 months without my car for the part. I was not given a loaner or rental. I got my car back on 3/1.
Additional Notes:
My 2021 Atlas was braking or randomly turn off while I was slowing down at lights. The brakes were make a "gurgling" sound. I brought to service dept and was told they did not know what it was because they could not recreate it. The engine light went on 11/29/21 and I dropped at service. I was told it was the door harness. The service dept confirmed this.They actually told me I could drive but it might randomly stop-I didn't want to risk that because I didn't think it was safe.. I waited 3 months without my car for the part. I was not given a loaner or rental. I got my car back on 3/1.
Mfg Campaign: 11456815
Recall Date: Mar 15, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury