Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69PZ
Recall Date: Jun 20, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FB
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24iD
Recall Date: Apr 13, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97GF
Recall Date: Mar 28, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 09D9
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 87H4
Recall Date: Nov 17, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 40R7
Recall Date: Oct 15, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97FR
Recall Date: Aug 6, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44Q9
Recall Date: Mar 3, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40Q7
Recall Date: Jan 27, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 91BB / 91BC
Recall Date: Nov 18, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40Q6
Recall Date: Nov 17, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44Q5
Recall Date: Nov 13, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 72L1, 72K8, 72K9
Recall Date: Aug 26, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94N7
Recall Date: Aug 26, 2020
Consumer Complaints
613 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Check engine light came on, windows were going down 1/8 of the way on their own, parking brake goes on automatically while engine is on while driving and pressing on brake, cannot utilize any controls on driver door. Dealer checked and it is the door harness that is on backorder. I was told 41 customers ahead of me waiting for same part in Northeast USA. Car is not safe to drive due to parking brake automatically engaging. VW of America notified and my case was escalated and I have initiated the PA Lemon Law Arbitration process. Issues first appeared 11/8/21. I have been given a smaller loaner vehicle from dealer on 11/9/21 and am still using that.
Corrective Action:
Check engine light came on, windows were going down 1/8 of the way on their own, parking brake goes on automatically while engine is on while driving and pressing on brake, cannot utilize any controls on driver door. Dealer checked and it is the door harness that is on backorder. I was told 41 customers ahead of me waiting for same part in Northeast USA. Car is not safe to drive due to parking brake automatically engaging. VW of America notified and my case was escalated and I have initiated the PA Lemon Law Arbitration process. Issues first appeared 11/8/21. I have been given a smaller loaner vehicle from dealer on 11/9/21 and am still using that.
Additional Notes:
Check engine light came on, windows were going down 1/8 of the way on their own, parking brake goes on automatically while engine is on while driving and pressing on brake, cannot utilize any controls on driver door. Dealer checked and it is the door harness that is on backorder. I was told 41 customers ahead of me waiting for same part in Northeast USA. Car is not safe to drive due to parking brake automatically engaging. VW of America notified and my case was escalated and I have initiated the PA Lemon Law Arbitration process. Issues first appeared 11/8/21. I have been given a smaller loaner vehicle from dealer on 11/9/21 and am still using that.
Mfg Campaign: 11445277
Recall Date: Dec 28, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The vehicle indicated the door sensor was not working. This cause all warning lights on my dashboard to come on. Additionally, the car would beep notifying me that the engine was running as if the door had been opened. The car would then apply the emergency brake anytime I would begin to slow down causing me to almost get into an accident.
Corrective Action:
The vehicle indicated the door sensor was not working. This cause all warning lights on my dashboard to come on. Additionally, the car would beep notifying me that the engine was running as if the door had been opened. The car would then apply the emergency brake anytime I would begin to slow down causing me to almost get into an accident.
Additional Notes:
The vehicle indicated the door sensor was not working. This cause all warning lights on my dashboard to come on. Additionally, the car would beep notifying me that the engine was running as if the door had been opened. The car would then apply the emergency brake anytime I would begin to slow down causing me to almost get into an accident.
Mfg Campaign: 11444633
Recall Date: Dec 21, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The vehicle indicated the door sensor was not working. This cause all warning lights on my dashboard to come on. Additionally, the car would beep notifying me that the engine was running as if the door had been opened. The car would then apply the emergency brake anytime I would begin to slow down causing me to almost get into an accident.
Corrective Action:
The vehicle indicated the door sensor was not working. This cause all warning lights on my dashboard to come on. Additionally, the car would beep notifying me that the engine was running as if the door had been opened. The car would then apply the emergency brake anytime I would begin to slow down causing me to almost get into an accident.
Additional Notes:
The vehicle indicated the door sensor was not working. This cause all warning lights on my dashboard to come on. Additionally, the car would beep notifying me that the engine was running as if the door had been opened. The car would then apply the emergency brake anytime I would begin to slow down causing me to almost get into an accident.
Mfg Campaign: 11444633
Recall Date: Dec 21, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle indicated the door sensor was not working. This cause all warning lights on my dashboard to come on. Additionally, the car would beep notifying me that the engine was running as if the door had been opened. The car would then apply the emergency brake anytime I would begin to slow down causing me to almost get into an accident.
Corrective Action:
The vehicle indicated the door sensor was not working. This cause all warning lights on my dashboard to come on. Additionally, the car would beep notifying me that the engine was running as if the door had been opened. The car would then apply the emergency brake anytime I would begin to slow down causing me to almost get into an accident.
Additional Notes:
The vehicle indicated the door sensor was not working. This cause all warning lights on my dashboard to come on. Additionally, the car would beep notifying me that the engine was running as if the door had been opened. The car would then apply the emergency brake anytime I would begin to slow down causing me to almost get into an accident.
Mfg Campaign: 11444633
Recall Date: Dec 21, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:UREA INJECTION SYSTEM (DEF)
Potential Consequences:
The contact owns a 2021 Volkswagen Atlas. The contact stated that an unknown exhaust warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the fuel injection system to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 9,000. Vehicle has been repaired.
Corrective Action:
The contact owns a 2021 Volkswagen Atlas. The contact stated that an unknown exhaust warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the fuel injection system to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 9,000. Vehicle has been repaired.
Additional Notes:
The contact owns a 2021 Volkswagen Atlas. The contact stated that an unknown exhaust warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the fuel injection system to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 9,000. Vehicle has been repaired.
Mfg Campaign: 11443728
Recall Date: Dec 14, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Airbag light illuminated on this vehicle yesterday, however, it’s not currently listed in campaign 21V892, but I believe it could also possibly be affected by the airbag control module issue. This vehicle also shuts down when stopped, and at times will not automatically restart when the drivers foot is removed from the brake. This has almost caused driver to be rear-ended multiple times, when the traffic signal turns green, yet the vehicle engine will not restart. The only way to restart is to press the brake again, put transmission/gear shifter into park, and restart vehicle, then put vehicle back into Drive. This is not only a hassle, but is dangerous, as other drivers expect that when the light turns green, this vehicle should then be driven forward, but at times, the engine failing to restart causes an unsafe driving condition. The adaptive cruise control also doesn’t perform as expected and has completely failed to engage over the summer of 2021. When ACC malfunctions, cruise control isn’t able to be used at all. I’ve taken this vehicle in for inspection of the ACC issue, but the service Dept was unable to find a cause. They updated vehicle software and I have not experienced the ACC issue since.
Corrective Action:
Airbag light illuminated on this vehicle yesterday, however, it’s not currently listed in campaign 21V892, but I believe it could also possibly be affected by the airbag control module issue. This vehicle also shuts down when stopped, and at times will not automatically restart when the drivers foot is removed from the brake. This has almost caused driver to be rear-ended multiple times, when the traffic signal turns green, yet the vehicle engine will not restart. The only way to restart is to press the brake again, put transmission/gear shifter into park, and restart vehicle, then put vehicle back into Drive. This is not only a hassle, but is dangerous, as other drivers expect that when the light turns green, this vehicle should then be driven forward, but at times, the engine failing to restart causes an unsafe driving condition. The adaptive cruise control also doesn’t perform as expected and has completely failed to engage over the summer of 2021. When ACC malfunctions, cruise control isn’t able to be used at all. I’ve taken this vehicle in for inspection of the ACC issue, but the service Dept was unable to find a cause. They updated vehicle software and I have not experienced the ACC issue since.
Additional Notes:
Airbag light illuminated on this vehicle yesterday, however, it’s not currently listed in campaign 21V892, but I believe it could also possibly be affected by the airbag control module issue. This vehicle also shuts down when stopped, and at times will not automatically restart when the drivers foot is removed from the brake. This has almost caused driver to be rear-ended multiple times, when the traffic signal turns green, yet the vehicle engine will not restart. The only way to restart is to press the brake again, put transmission/gear shifter into park, and restart vehicle, then put vehicle back into Drive. This is not only a hassle, but is dangerous, as other drivers expect that when the light turns green, this vehicle should then be driven forward, but at times, the engine failing to restart causes an unsafe driving condition. The adaptive cruise control also doesn’t perform as expected and has completely failed to engage over the summer of 2021. When ACC malfunctions, cruise control isn’t able to be used at all. I’ve taken this vehicle in for inspection of the ACC issue, but the service Dept was unable to find a cause. They updated vehicle software and I have not experienced the ACC issue since.
Mfg Campaign: 11443653
Recall Date: Dec 13, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Airbag light illuminated on this vehicle yesterday, however, it’s not currently listed in campaign 21V892, but I believe it could also possibly be affected by the airbag control module issue. This vehicle also shuts down when stopped, and at times will not automatically restart when the drivers foot is removed from the brake. This has almost caused driver to be rear-ended multiple times, when the traffic signal turns green, yet the vehicle engine will not restart. The only way to restart is to press the brake again, put transmission/gear shifter into park, and restart vehicle, then put vehicle back into Drive. This is not only a hassle, but is dangerous, as other drivers expect that when the light turns green, this vehicle should then be driven forward, but at times, the engine failing to restart causes an unsafe driving condition. The adaptive cruise control also doesn’t perform as expected and has completely failed to engage over the summer of 2021. When ACC malfunctions, cruise control isn’t able to be used at all. I’ve taken this vehicle in for inspection of the ACC issue, but the service Dept was unable to find a cause. They updated vehicle software and I have not experienced the ACC issue since.
Corrective Action:
Airbag light illuminated on this vehicle yesterday, however, it’s not currently listed in campaign 21V892, but I believe it could also possibly be affected by the airbag control module issue. This vehicle also shuts down when stopped, and at times will not automatically restart when the drivers foot is removed from the brake. This has almost caused driver to be rear-ended multiple times, when the traffic signal turns green, yet the vehicle engine will not restart. The only way to restart is to press the brake again, put transmission/gear shifter into park, and restart vehicle, then put vehicle back into Drive. This is not only a hassle, but is dangerous, as other drivers expect that when the light turns green, this vehicle should then be driven forward, but at times, the engine failing to restart causes an unsafe driving condition. The adaptive cruise control also doesn’t perform as expected and has completely failed to engage over the summer of 2021. When ACC malfunctions, cruise control isn’t able to be used at all. I’ve taken this vehicle in for inspection of the ACC issue, but the service Dept was unable to find a cause. They updated vehicle software and I have not experienced the ACC issue since.
Additional Notes:
Airbag light illuminated on this vehicle yesterday, however, it’s not currently listed in campaign 21V892, but I believe it could also possibly be affected by the airbag control module issue. This vehicle also shuts down when stopped, and at times will not automatically restart when the drivers foot is removed from the brake. This has almost caused driver to be rear-ended multiple times, when the traffic signal turns green, yet the vehicle engine will not restart. The only way to restart is to press the brake again, put transmission/gear shifter into park, and restart vehicle, then put vehicle back into Drive. This is not only a hassle, but is dangerous, as other drivers expect that when the light turns green, this vehicle should then be driven forward, but at times, the engine failing to restart causes an unsafe driving condition. The adaptive cruise control also doesn’t perform as expected and has completely failed to engage over the summer of 2021. When ACC malfunctions, cruise control isn’t able to be used at all. I’ve taken this vehicle in for inspection of the ACC issue, but the service Dept was unable to find a cause. They updated vehicle software and I have not experienced the ACC issue since.
Mfg Campaign: 11443653
Recall Date: Dec 13, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Within seconds of starting the vehicle, error codes started appearing on the dashboard and beeping noise stating to park the car and not drive. The back window will roll down on its on and the parking break will engage if it wasn’t engaged already. I would turn off the car and it would go away But after a few minutes the car would start beeping and all kinds of lights and error code started appearing again. After getting this error message and the constant beeping, the emergency brake turns on and the window from behind driver's door lowers like 5 inches from top. At this point, I cannot lower window and I cannot turn off emergency brake. The code started appearing about a week prior to December 8 which was the final straw. It got to a point that while driving, if I took the foot of the gas pedal, the emergency break will engage automatically as I was going 10-15 miles per hr. Everytime I slowed down and was coming to a stop the car will engage the emergency break. I had to turn off the car and back on in order to keep going. This almost caused me to be hit multiple times until I was able to get to a safe location and away from the main road. I’ve read many others complaint similar and I think this should be a recall. It is a safety hazard when the emergency break engages once you slow down and foot is off the break. This particular car was fixed on Nov.5 for a recall related to coupling rods. I was told that the issue now is called a “driver front door harness” fault which the wires think I’m opening the door while driving so it engages the emergency break. Vehicle is currently at dealership and has been since Dec. 8 with no estimated time of repair due to waiting on parts.vehicle has been in my possession since Jan. 9, 2021.
Corrective Action:
Within seconds of starting the vehicle, error codes started appearing on the dashboard and beeping noise stating to park the car and not drive. The back window will roll down on its on and the parking break will engage if it wasn’t engaged already. I would turn off the car and it would go away But after a few minutes the car would start beeping and all kinds of lights and error code started appearing again. After getting this error message and the constant beeping, the emergency brake turns on and the window from behind driver's door lowers like 5 inches from top. At this point, I cannot lower window and I cannot turn off emergency brake. The code started appearing about a week prior to December 8 which was the final straw. It got to a point that while driving, if I took the foot of the gas pedal, the emergency break will engage automatically as I was going 10-15 miles per hr. Everytime I slowed down and was coming to a stop the car will engage the emergency break. I had to turn off the car and back on in order to keep going. This almost caused me to be hit multiple times until I was able to get to a safe location and away from the main road. I’ve read many others complaint similar and I think this should be a recall. It is a safety hazard when the emergency break engages once you slow down and foot is off the break. This particular car was fixed on Nov.5 for a recall related to coupling rods. I was told that the issue now is called a “driver front door harness” fault which the wires think I’m opening the door while driving so it engages the emergency break. Vehicle is currently at dealership and has been since Dec. 8 with no estimated time of repair due to waiting on parts.vehicle has been in my possession since Jan. 9, 2021.
Additional Notes:
Within seconds of starting the vehicle, error codes started appearing on the dashboard and beeping noise stating to park the car and not drive. The back window will roll down on its on and the parking break will engage if it wasn’t engaged already. I would turn off the car and it would go away But after a few minutes the car would start beeping and all kinds of lights and error code started appearing again. After getting this error message and the constant beeping, the emergency brake turns on and the window from behind driver's door lowers like 5 inches from top. At this point, I cannot lower window and I cannot turn off emergency brake. The code started appearing about a week prior to December 8 which was the final straw. It got to a point that while driving, if I took the foot of the gas pedal, the emergency break will engage automatically as I was going 10-15 miles per hr. Everytime I slowed down and was coming to a stop the car will engage the emergency break. I had to turn off the car and back on in order to keep going. This almost caused me to be hit multiple times until I was able to get to a safe location and away from the main road. I’ve read many others complaint similar and I think this should be a recall. It is a safety hazard when the emergency break engages once you slow down and foot is off the break. This particular car was fixed on Nov.5 for a recall related to coupling rods. I was told that the issue now is called a “driver front door harness” fault which the wires think I’m opening the door while driving so it engages the emergency break. Vehicle is currently at dealership and has been since Dec. 8 with no estimated time of repair due to waiting on parts.vehicle has been in my possession since Jan. 9, 2021.
Mfg Campaign: 11443499
Recall Date: Dec 12, 2021
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Within seconds of starting the vehicle, error codes started appearing on the dashboard and beeping noise stating to park the car and not drive. The back window will roll down on its on and the parking break will engage if it wasn’t engaged already. I would turn off the car and it would go away But after a few minutes the car would start beeping and all kinds of lights and error code started appearing again. After getting this error message and the constant beeping, the emergency brake turns on and the window from behind driver's door lowers like 5 inches from top. At this point, I cannot lower window and I cannot turn off emergency brake. The code started appearing about a week prior to December 8 which was the final straw. It got to a point that while driving, if I took the foot of the gas pedal, the emergency break will engage automatically as I was going 10-15 miles per hr. Everytime I slowed down and was coming to a stop the car will engage the emergency break. I had to turn off the car and back on in order to keep going. This almost caused me to be hit multiple times until I was able to get to a safe location and away from the main road. I’ve read many others complaint similar and I think this should be a recall. It is a safety hazard when the emergency break engages once you slow down and foot is off the break. This particular car was fixed on Nov.5 for a recall related to coupling rods. I was told that the issue now is called a “driver front door harness” fault which the wires think I’m opening the door while driving so it engages the emergency break. Vehicle is currently at dealership and has been since Dec. 8 with no estimated time of repair due to waiting on parts.vehicle has been in my possession since Jan. 9, 2021.
Corrective Action:
Within seconds of starting the vehicle, error codes started appearing on the dashboard and beeping noise stating to park the car and not drive. The back window will roll down on its on and the parking break will engage if it wasn’t engaged already. I would turn off the car and it would go away But after a few minutes the car would start beeping and all kinds of lights and error code started appearing again. After getting this error message and the constant beeping, the emergency brake turns on and the window from behind driver's door lowers like 5 inches from top. At this point, I cannot lower window and I cannot turn off emergency brake. The code started appearing about a week prior to December 8 which was the final straw. It got to a point that while driving, if I took the foot of the gas pedal, the emergency break will engage automatically as I was going 10-15 miles per hr. Everytime I slowed down and was coming to a stop the car will engage the emergency break. I had to turn off the car and back on in order to keep going. This almost caused me to be hit multiple times until I was able to get to a safe location and away from the main road. I’ve read many others complaint similar and I think this should be a recall. It is a safety hazard when the emergency break engages once you slow down and foot is off the break. This particular car was fixed on Nov.5 for a recall related to coupling rods. I was told that the issue now is called a “driver front door harness” fault which the wires think I’m opening the door while driving so it engages the emergency break. Vehicle is currently at dealership and has been since Dec. 8 with no estimated time of repair due to waiting on parts.vehicle has been in my possession since Jan. 9, 2021.
Additional Notes:
Within seconds of starting the vehicle, error codes started appearing on the dashboard and beeping noise stating to park the car and not drive. The back window will roll down on its on and the parking break will engage if it wasn’t engaged already. I would turn off the car and it would go away But after a few minutes the car would start beeping and all kinds of lights and error code started appearing again. After getting this error message and the constant beeping, the emergency brake turns on and the window from behind driver's door lowers like 5 inches from top. At this point, I cannot lower window and I cannot turn off emergency brake. The code started appearing about a week prior to December 8 which was the final straw. It got to a point that while driving, if I took the foot of the gas pedal, the emergency break will engage automatically as I was going 10-15 miles per hr. Everytime I slowed down and was coming to a stop the car will engage the emergency break. I had to turn off the car and back on in order to keep going. This almost caused me to be hit multiple times until I was able to get to a safe location and away from the main road. I’ve read many others complaint similar and I think this should be a recall. It is a safety hazard when the emergency break engages once you slow down and foot is off the break. This particular car was fixed on Nov.5 for a recall related to coupling rods. I was told that the issue now is called a “driver front door harness” fault which the wires think I’m opening the door while driving so it engages the emergency break. Vehicle is currently at dealership and has been since Dec. 8 with no estimated time of repair due to waiting on parts.vehicle has been in my possession since Jan. 9, 2021.
Mfg Campaign: 11443499
Recall Date: Dec 12, 2021
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Horn doesn’t work consistently and have to be pressed in certain areas. Bottom area of horn area works at times. Someone was backing up close to my car and I pressed the horn with my thumb and nothing happened after several presses. This has happened on more than one occasion.
Corrective Action:
Horn doesn’t work consistently and have to be pressed in certain areas. Bottom area of horn area works at times. Someone was backing up close to my car and I pressed the horn with my thumb and nothing happened after several presses. This has happened on more than one occasion.
Additional Notes:
Horn doesn’t work consistently and have to be pressed in certain areas. Bottom area of horn area works at times. Someone was backing up close to my car and I pressed the horn with my thumb and nothing happened after several presses. This has happened on more than one occasion.
Mfg Campaign: 11442583
Recall Date: Dec 3, 2021
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
When on level ground, head lights aim towards the ground at about 10-15 yards from vehicle. When this happens you can’t see the upcoming road or side of the road. It appears as if you’re doing too fast and over running the head lights. In the attached picture, there’s light from another source but on a dark road you can imagine how difficult it is to see.
Corrective Action:
When on level ground, head lights aim towards the ground at about 10-15 yards from vehicle. When this happens you can’t see the upcoming road or side of the road. It appears as if you’re doing too fast and over running the head lights. In the attached picture, there’s light from another source but on a dark road you can imagine how difficult it is to see.
Additional Notes:
When on level ground, head lights aim towards the ground at about 10-15 yards from vehicle. When this happens you can’t see the upcoming road or side of the road. It appears as if you’re doing too fast and over running the head lights. In the attached picture, there’s light from another source but on a dark road you can imagine how difficult it is to see.
Mfg Campaign: 11442585
Recall Date: Dec 3, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Door Sensor causing car to throw various codes. Windows rolling down by themselves, parking brake engaging by itself. VW knows about the problem and should be a recall. Parts is on back order with time frame.
Corrective Action:
Door Sensor causing car to throw various codes. Windows rolling down by themselves, parking brake engaging by itself. VW knows about the problem and should be a recall. Parts is on back order with time frame.
Additional Notes:
Door Sensor causing car to throw various codes. Windows rolling down by themselves, parking brake engaging by itself. VW knows about the problem and should be a recall. Parts is on back order with time frame.
Mfg Campaign: 11442273
Recall Date: Dec 1, 2021
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Door Sensor causing car to throw various codes. Windows rolling down by themselves, parking brake engaging by itself. VW knows about the problem and should be a recall. Parts is on back order with time frame.
Corrective Action:
Door Sensor causing car to throw various codes. Windows rolling down by themselves, parking brake engaging by itself. VW knows about the problem and should be a recall. Parts is on back order with time frame.
Additional Notes:
Door Sensor causing car to throw various codes. Windows rolling down by themselves, parking brake engaging by itself. VW knows about the problem and should be a recall. Parts is on back order with time frame.
Mfg Campaign: 11442273
Recall Date: Dec 1, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Today, December 1, 2021 my Atlas completely shut off while driving twice. This has happened 2 times prior on separate occasions, bringing the total times to 4 to date. Today it happened first in the morning while I was exiting the school parking lot and attempting to enter the main road of traffic. It completely stopped, turned off, and asked me to put in park before I could turn the engine back on. It then happened again while driving in a parking lot. It completely shut off and would not move. In all of these instances I felt in danger and at risk of causing or being involved in a car accident due to this sudden engine failure. All 4 times have been within the past few weeks, but today was the worst in that it was twice in the same day.
Corrective Action:
Today, December 1, 2021 my Atlas completely shut off while driving twice. This has happened 2 times prior on separate occasions, bringing the total times to 4 to date. Today it happened first in the morning while I was exiting the school parking lot and attempting to enter the main road of traffic. It completely stopped, turned off, and asked me to put in park before I could turn the engine back on. It then happened again while driving in a parking lot. It completely shut off and would not move. In all of these instances I felt in danger and at risk of causing or being involved in a car accident due to this sudden engine failure. All 4 times have been within the past few weeks, but today was the worst in that it was twice in the same day.
Additional Notes:
Today, December 1, 2021 my Atlas completely shut off while driving twice. This has happened 2 times prior on separate occasions, bringing the total times to 4 to date. Today it happened first in the morning while I was exiting the school parking lot and attempting to enter the main road of traffic. It completely stopped, turned off, and asked me to put in park before I could turn the engine back on. It then happened again while driving in a parking lot. It completely shut off and would not move. In all of these instances I felt in danger and at risk of causing or being involved in a car accident due to this sudden engine failure. All 4 times have been within the past few weeks, but today was the worst in that it was twice in the same day.
Mfg Campaign: 11442319
Recall Date: Dec 1, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Today, December 1, 2021 my Atlas completely shut off while driving twice. This has happened 2 times prior on separate occasions, bringing the total times to 4 to date. Today it happened first in the morning while I was exiting the school parking lot and attempting to enter the main road of traffic. It completely stopped, turned off, and asked me to put in park before I could turn the engine back on. It then happened again while driving in a parking lot. It completely shut off and would not move. In all of these instances I felt in danger and at risk of causing or being involved in a car accident due to this sudden engine failure. All 4 times have been within the past few weeks, but today was the worst in that it was twice in the same day.
Corrective Action:
Today, December 1, 2021 my Atlas completely shut off while driving twice. This has happened 2 times prior on separate occasions, bringing the total times to 4 to date. Today it happened first in the morning while I was exiting the school parking lot and attempting to enter the main road of traffic. It completely stopped, turned off, and asked me to put in park before I could turn the engine back on. It then happened again while driving in a parking lot. It completely shut off and would not move. In all of these instances I felt in danger and at risk of causing or being involved in a car accident due to this sudden engine failure. All 4 times have been within the past few weeks, but today was the worst in that it was twice in the same day.
Additional Notes:
Today, December 1, 2021 my Atlas completely shut off while driving twice. This has happened 2 times prior on separate occasions, bringing the total times to 4 to date. Today it happened first in the morning while I was exiting the school parking lot and attempting to enter the main road of traffic. It completely stopped, turned off, and asked me to put in park before I could turn the engine back on. It then happened again while driving in a parking lot. It completely shut off and would not move. In all of these instances I felt in danger and at risk of causing or being involved in a car accident due to this sudden engine failure. All 4 times have been within the past few weeks, but today was the worst in that it was twice in the same day.
Mfg Campaign: 11442319
Recall Date: Dec 1, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Driving at freeway speeds between Elko Nevada and Salt Lake City Utah car completely lost power shut off had to coast To a stop and restart the engine after several semi’s and vehicles passed us honking their horns
Corrective Action:
Driving at freeway speeds between Elko Nevada and Salt Lake City Utah car completely lost power shut off had to coast To a stop and restart the engine after several semi’s and vehicles passed us honking their horns
Additional Notes:
Driving at freeway speeds between Elko Nevada and Salt Lake City Utah car completely lost power shut off had to coast To a stop and restart the engine after several semi’s and vehicles passed us honking their horns
Mfg Campaign: 11441770
Recall Date: Nov 26, 2021
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving at freeway speeds between Elko Nevada and Salt Lake City Utah car completely lost power shut off had to coast To a stop and restart the engine after several semi’s and vehicles passed us honking their horns
Corrective Action:
Driving at freeway speeds between Elko Nevada and Salt Lake City Utah car completely lost power shut off had to coast To a stop and restart the engine after several semi’s and vehicles passed us honking their horns
Additional Notes:
Driving at freeway speeds between Elko Nevada and Salt Lake City Utah car completely lost power shut off had to coast To a stop and restart the engine after several semi’s and vehicles passed us honking their horns
Mfg Campaign: 11441770
Recall Date: Nov 26, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving, the car shutoff completely. It is from the Auto on/off, this has happened several times and all times while driving.
Corrective Action:
While driving, the car shutoff completely. It is from the Auto on/off, this has happened several times and all times while driving.
Additional Notes:
While driving, the car shutoff completely. It is from the Auto on/off, this has happened several times and all times while driving.
Mfg Campaign: 11441387
Recall Date: Nov 22, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On three occasions while driving 5-10MPH in traffic our Atlas has shut off without warning. A message then appears on the digital display that reads “Please turn on engine manually.” The only way to do this is to come to a complete stop and put the vehicle in park before starting the engine which by the time the engine starts, other cars have to steer to avoid our Atlas stopped in a lane of traffic. The first time it happened we thought it was a fluke but then two additional times within the first three months of owning the vehicle is not a coincidence. The vehicle was inspected by the dealership with no red flags.
Corrective Action:
On three occasions while driving 5-10MPH in traffic our Atlas has shut off without warning. A message then appears on the digital display that reads “Please turn on engine manually.” The only way to do this is to come to a complete stop and put the vehicle in park before starting the engine which by the time the engine starts, other cars have to steer to avoid our Atlas stopped in a lane of traffic. The first time it happened we thought it was a fluke but then two additional times within the first three months of owning the vehicle is not a coincidence. The vehicle was inspected by the dealership with no red flags.
Additional Notes:
On three occasions while driving 5-10MPH in traffic our Atlas has shut off without warning. A message then appears on the digital display that reads “Please turn on engine manually.” The only way to do this is to come to a complete stop and put the vehicle in park before starting the engine which by the time the engine starts, other cars have to steer to avoid our Atlas stopped in a lane of traffic. The first time it happened we thought it was a fluke but then two additional times within the first three months of owning the vehicle is not a coincidence. The vehicle was inspected by the dealership with no red flags.
Mfg Campaign: 11439900
Recall Date: Nov 9, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was on my way home from work in the Atlas and while sitting at a red light in college football game day traffic (I live and work near the campus) the auto start/stop system was deactivated but the whole engine shutting off. The dashboard said “Please Start Engine Manually” I put the vehicle in park then pressed start. It would not start. So I had to open the vehicle door (in the midst of traffic and cars honking because the light changed) close the door, put my foot on the brake and press start. It did not start. So I repeated the same thing and it started. At that point I had to gas it because cars were going around me because my car stopped and wouldn’t start.
Corrective Action:
I was on my way home from work in the Atlas and while sitting at a red light in college football game day traffic (I live and work near the campus) the auto start/stop system was deactivated but the whole engine shutting off. The dashboard said “Please Start Engine Manually” I put the vehicle in park then pressed start. It would not start. So I had to open the vehicle door (in the midst of traffic and cars honking because the light changed) close the door, put my foot on the brake and press start. It did not start. So I repeated the same thing and it started. At that point I had to gas it because cars were going around me because my car stopped and wouldn’t start.
Additional Notes:
I was on my way home from work in the Atlas and while sitting at a red light in college football game day traffic (I live and work near the campus) the auto start/stop system was deactivated but the whole engine shutting off. The dashboard said “Please Start Engine Manually” I put the vehicle in park then pressed start. It would not start. So I had to open the vehicle door (in the midst of traffic and cars honking because the light changed) close the door, put my foot on the brake and press start. It did not start. So I repeated the same thing and it started. At that point I had to gas it because cars were going around me because my car stopped and wouldn’t start.
Mfg Campaign: 11439136
Recall Date: Nov 2, 2021
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Valencia, CA • 36 yrs
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