VOLKSWAGEN ATLAS 2024

Complete listing of complaints and recalls for this vehicle

134
Complaints
9
Recalls

Complaints & Recalls

134 Complaints 9 Recalls

Official Safety Recalls - Important!

9 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volkswagen Group Of America, Inc.
NHTSA Campaign: 25V434000 SAFETY RECALL
546 Vehicles Affected
Recall Date: Jun 25, 2025
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

Potential Risk:
A loss of vehicle control increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 42HX
Notice Date: Jul 25, 2025
Recall Date: Jun 25, 2025
Volkswagen Group Of America, Inc.
NHTSA Campaign: 25V334000 SAFETY RECALL
171.4K Vehicles Affected
Recall Date: May 21, 2025
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 91QE
Notice Date: Jun 5, 2025
Recall Date: May 21, 2025
Volkswagen Group Of America, Inc.
NHTSA Campaign: 25V100000 SAFETY RECALL
177.5K Vehicles Affected
Recall Date: Feb 17, 2025
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.

Potential Risk:
A loose engine cover that contacts hot surfaces in the engine compartment can melt, increasing the risk of a fire.
FREE Recall Solution:
Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 10X5
Notice Date: Mar 7, 2025
Recall Date: Feb 17, 2025
Volkswagen Group Of America, Inc.
NHTSA Campaign: 24V723000 SAFETY RECALL
1.6K Vehicles Affected
Recall Date: Sep 27, 2024
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles. The brake master cylinder may have been assembled with an incorrect secondary piston spring retainer, which can block the brake fluid port.

Potential Risk:
An obstructed brake fluid port can cause a loss of brake function, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed November 21, 2024. Additionally, vehicles that were added to the population on November 21, 2024, their letters were mailed on December 2, 2024. Owners may contact Volkswagen Customer Relations at 1-800-893-5298. Volkswagen's number for this recall is 471F.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 471F
Notice Date: Oct 21, 2024
Recall Date: Sep 27, 2024
Volkswagen Group Of America, Inc.
NHTSA Campaign: 24V480000 SAFETY RECALL
84.4K Vehicles Affected
Recall Date: Jun 27, 2024
Safety Issue:

Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 91US
Notice Date: Jul 15, 2024
Recall Date: Jun 27, 2024
Volkswagen Group Of America, Inc.
NHTSA Campaign: 24V464000 SAFETY RECALL
271.3K Vehicles Affected
Recall Date: Jun 20, 2024
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Potential Risk:
A deactivated passenger air bag increases the risk of injury during a crash.
FREE Recall Solution:
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 69PZ
Notice Date: Sep 30, 2024
Recall Date: Jun 20, 2024
Volkswagen Group Of America, Inc.
NHTSA Campaign: 23V593000 SAFETY RECALL
2K Vehicles Affected
Recall Date: Aug 23, 2023
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

Potential Risk:
A damaged engine can result in engine failure and a stall, increasing the risk of a crash. In addition, engine failure may cause an oil leak which can increase the risk of a fire.
FREE Recall Solution:
Dealers will inspect and, if necessary, replace the engine, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 13i6.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 13i6
Notice Date: Sep 28, 2023
Recall Date: Aug 23, 2023

Consumer Complaints

134 Complaints
Volkswagen Group Of America, Inc.
Campaign: 11641414 Other
Feb 7, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

UNKNOWN Brakes make loud noise and sometimes slip. Feel very unsafe driving the vehicle.

Corrective Action:

UNKNOWN Brakes make loud noise and sometimes slip. Feel very unsafe driving the vehicle.

Additional Notes:

UNKNOWN Brakes make loud noise and sometimes slip. Feel very unsafe driving the vehicle.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11641414
Notice Date: Feb 7, 2025
Recall Date: Feb 7, 2025
Volkswagen Group Of America, Inc.
Campaign: 11639579 Other
Jan 30, 2025
Defect Description:

AIR BAGS

Potential Consequences:

The contact owns a 2024 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Suntrup Volkswagen (6014 S Lindbergh Blvd, St. Louis, MO 63123) but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2024 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Suntrup Volkswagen (6014 S Lindbergh Blvd, St. Louis, MO 63123) but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2024 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Suntrup Volkswagen (6014 S Lindbergh Blvd, St. Louis, MO 63123) but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11639579
Notice Date: Jan 30, 2025
Recall Date: Jan 30, 2025
Volkswagen Group Of America, Inc.
Campaign: 11637855 Other
Jan 23, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The infotainment system stops working and goes blurry. The dash where the speed is shown goes black. Blind sport monitoring on the passenger side does not work. I almost got into an accident today because of this.

Corrective Action:

The infotainment system stops working and goes blurry. The dash where the speed is shown goes black. Blind sport monitoring on the passenger side does not work. I almost got into an accident today because of this.

Additional Notes:

The infotainment system stops working and goes blurry. The dash where the speed is shown goes black. Blind sport monitoring on the passenger side does not work. I almost got into an accident today because of this.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11637855
Notice Date: Jan 23, 2025
Recall Date: Jan 23, 2025
Volkswagen Group Of America, Inc.
Campaign: 11637855 Other
Jan 23, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The infotainment system stops working and goes blurry. The dash where the speed is shown goes black. Blind sport monitoring on the passenger side does not work. I almost got into an accident today because of this.

Corrective Action:

The infotainment system stops working and goes blurry. The dash where the speed is shown goes black. Blind sport monitoring on the passenger side does not work. I almost got into an accident today because of this.

Additional Notes:

The infotainment system stops working and goes blurry. The dash where the speed is shown goes black. Blind sport monitoring on the passenger side does not work. I almost got into an accident today because of this.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11637855
Notice Date: Jan 23, 2025
Recall Date: Jan 23, 2025
Volkswagen Group Of America, Inc.
Campaign: 11637855 Other
Jan 23, 2025
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

The infotainment system stops working and goes blurry. The dash where the speed is shown goes black. Blind sport monitoring on the passenger side does not work. I almost got into an accident today because of this.

Corrective Action:

The infotainment system stops working and goes blurry. The dash where the speed is shown goes black. Blind sport monitoring on the passenger side does not work. I almost got into an accident today because of this.

Additional Notes:

The infotainment system stops working and goes blurry. The dash where the speed is shown goes black. Blind sport monitoring on the passenger side does not work. I almost got into an accident today because of this.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11637855
Notice Date: Jan 23, 2025
Recall Date: Jan 23, 2025
Volkswagen Group Of America, Inc.
Campaign: 11637954 Other
Jan 23, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

We purchased our vehicle in August 2024. We only have around 3,200 miles on it. When leaving a space (driveway, parking space, etc), even if only parked for a short time, the brakes have a noticeable screech which I have never had on a new vehicle. The dealership inspected and said there are no issues and they will not replace the pads. They blame the type of pads used by the manufacturer. I have never had this issue on new vehicles whether it is hot, cold, wet, dry, etc. My used vehicle recently had brake pads changed and there are no sounds.

Corrective Action:

We purchased our vehicle in August 2024. We only have around 3,200 miles on it. When leaving a space (driveway, parking space, etc), even if only parked for a short time, the brakes have a noticeable screech which I have never had on a new vehicle. The dealership inspected and said there are no issues and they will not replace the pads. They blame the type of pads used by the manufacturer. I have never had this issue on new vehicles whether it is hot, cold, wet, dry, etc. My used vehicle recently had brake pads changed and there are no sounds.

Additional Notes:

We purchased our vehicle in August 2024. We only have around 3,200 miles on it. When leaving a space (driveway, parking space, etc), even if only parked for a short time, the brakes have a noticeable screech which I have never had on a new vehicle. The dealership inspected and said there are no issues and they will not replace the pads. They blame the type of pads used by the manufacturer. I have never had this issue on new vehicles whether it is hot, cold, wet, dry, etc. My used vehicle recently had brake pads changed and there are no sounds.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11637954
Notice Date: Jan 23, 2025
Recall Date: Jan 23, 2025
Volkswagen Group Of America, Inc.
Campaign: 11637006 Other
Jan 20, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

Breaks make a loud squealing sound while break both gently or hard. When breaking down an incline the breaks will grind and then slip followed by a urgent grind to hard break.

Corrective Action:

Breaks make a loud squealing sound while break both gently or hard. When breaking down an incline the breaks will grind and then slip followed by a urgent grind to hard break.

Additional Notes:

Breaks make a loud squealing sound while break both gently or hard. When breaking down an incline the breaks will grind and then slip followed by a urgent grind to hard break.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11637006
Notice Date: Jan 20, 2025
Recall Date: Jan 20, 2025
Volkswagen Group Of America, Inc.
Campaign: 11637007 Other
Jan 20, 2025
Defect Description:

ENGINE

Potential Consequences:

The air intake hose connecting the air filter to the turbo intake side disconnected allowing the turbo unit to intake unfiltered air and debris.

Corrective Action:

The air intake hose connecting the air filter to the turbo intake side disconnected allowing the turbo unit to intake unfiltered air and debris.

Additional Notes:

The air intake hose connecting the air filter to the turbo intake side disconnected allowing the turbo unit to intake unfiltered air and debris.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11637007
Notice Date: Jan 20, 2025
Recall Date: Jan 20, 2025
Volkswagen Group Of America, Inc.
Campaign: 11636057 Other
Jan 15, 2025
Defect Description:

ENGINE

Potential Consequences:

We were driving down the interstate with cruise control on. There were no other cars around us thank goodness but the car slammed on the brakes with no warning. If someone had been behind us we would have been rear ended and possibly hurt.

Corrective Action:

We were driving down the interstate with cruise control on. There were no other cars around us thank goodness but the car slammed on the brakes with no warning. If someone had been behind us we would have been rear ended and possibly hurt.

Additional Notes:

We were driving down the interstate with cruise control on. There were no other cars around us thank goodness but the car slammed on the brakes with no warning. If someone had been behind us we would have been rear ended and possibly hurt.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11636057
Notice Date: Jan 15, 2025
Recall Date: Jan 15, 2025
Volkswagen Group Of America, Inc.
Campaign: 11636057 Other
Jan 15, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

We were driving down the interstate with cruise control on. There were no other cars around us thank goodness but the car slammed on the brakes with no warning. If someone had been behind us we would have been rear ended and possibly hurt.

Corrective Action:

We were driving down the interstate with cruise control on. There were no other cars around us thank goodness but the car slammed on the brakes with no warning. If someone had been behind us we would have been rear ended and possibly hurt.

Additional Notes:

We were driving down the interstate with cruise control on. There were no other cars around us thank goodness but the car slammed on the brakes with no warning. If someone had been behind us we would have been rear ended and possibly hurt.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11636057
Notice Date: Jan 15, 2025
Recall Date: Jan 15, 2025
Volkswagen Group Of America, Inc.
Campaign: 11636057 Other
Jan 15, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

We were driving down the interstate with cruise control on. There were no other cars around us thank goodness but the car slammed on the brakes with no warning. If someone had been behind us we would have been rear ended and possibly hurt.

Corrective Action:

We were driving down the interstate with cruise control on. There were no other cars around us thank goodness but the car slammed on the brakes with no warning. If someone had been behind us we would have been rear ended and possibly hurt.

Additional Notes:

We were driving down the interstate with cruise control on. There were no other cars around us thank goodness but the car slammed on the brakes with no warning. If someone had been behind us we would have been rear ended and possibly hurt.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11636057
Notice Date: Jan 15, 2025
Recall Date: Jan 15, 2025
Volkswagen Group Of America, Inc.
Campaign: 11636072 Other
Jan 15, 2025
Defect Description:

ENGINE

Potential Consequences:

I was sitting in park and the car started shaking and then completely shut down. When I was able to turn the engine back on there was a message that popped up that said Error Drive System: please service vehicle. There was a lit up part of the engine in the message. It took 3 weeks to get into the dealership. They said they could find something wrong or an error code. Something is not right with this car.

Corrective Action:

I was sitting in park and the car started shaking and then completely shut down. When I was able to turn the engine back on there was a message that popped up that said Error Drive System: please service vehicle. There was a lit up part of the engine in the message. It took 3 weeks to get into the dealership. They said they could find something wrong or an error code. Something is not right with this car.

Additional Notes:

I was sitting in park and the car started shaking and then completely shut down. When I was able to turn the engine back on there was a message that popped up that said Error Drive System: please service vehicle. There was a lit up part of the engine in the message. It took 3 weeks to get into the dealership. They said they could find something wrong or an error code. Something is not right with this car.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11636072
Notice Date: Jan 15, 2025
Recall Date: Jan 15, 2025
Volkswagen Group Of America, Inc.
Campaign: 11634199 Other
Jan 5, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Error: Transmission displayed on monitor and vehicle will not go into drive. Stranded with 3 little kids and need to call tow truck to take vehicle into dealership. It says you can continue driving but can’t get vehicle out of park. After researching this online it sounds like it is a common problem and could be related to the gear selector switch. I hear no electrical motors or any noise when trying to put it into gear like there is no power going to gear selector motor. Dead in the water and absolutely irritated especially with a car full of toddlers.

Corrective Action:

Error: Transmission displayed on monitor and vehicle will not go into drive. Stranded with 3 little kids and need to call tow truck to take vehicle into dealership. It says you can continue driving but can’t get vehicle out of park. After researching this online it sounds like it is a common problem and could be related to the gear selector switch. I hear no electrical motors or any noise when trying to put it into gear like there is no power going to gear selector motor. Dead in the water and absolutely irritated especially with a car full of toddlers.

Additional Notes:

Error: Transmission displayed on monitor and vehicle will not go into drive. Stranded with 3 little kids and need to call tow truck to take vehicle into dealership. It says you can continue driving but can’t get vehicle out of park. After researching this online it sounds like it is a common problem and could be related to the gear selector switch. I hear no electrical motors or any noise when trying to put it into gear like there is no power going to gear selector motor. Dead in the water and absolutely irritated especially with a car full of toddlers.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11634199
Notice Date: Jan 5, 2025
Recall Date: Jan 5, 2025
Volkswagen Group Of America, Inc.
Campaign: 11634041 Other
Jan 4, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

Bought a new 2024 VW Atlas Se with 4 miles on it. Around 6700 miles my brakes grinds and squeaks whenever I brake when the pads are cold. Took it to the VW dealership in Capitol Heights, MD. They claimed they cleaned the brakes but the same problem is occurring. From researching the problem it seems many people are having this same problem. VW should be aware of the issues.

Corrective Action:

Bought a new 2024 VW Atlas Se with 4 miles on it. Around 6700 miles my brakes grinds and squeaks whenever I brake when the pads are cold. Took it to the VW dealership in Capitol Heights, MD. They claimed they cleaned the brakes but the same problem is occurring. From researching the problem it seems many people are having this same problem. VW should be aware of the issues.

Additional Notes:

Bought a new 2024 VW Atlas Se with 4 miles on it. Around 6700 miles my brakes grinds and squeaks whenever I brake when the pads are cold. Took it to the VW dealership in Capitol Heights, MD. They claimed they cleaned the brakes but the same problem is occurring. From researching the problem it seems many people are having this same problem. VW should be aware of the issues.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11634041
Notice Date: Jan 4, 2025
Recall Date: Jan 4, 2025
Volkswagen Group Of America, Inc.
Campaign: 11634113 Other
Jan 4, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I have had 4 chips in my windshield with under 7,000 miles on normal routes I have driven for years with no other vehicles having a single chip. The VW atlas forum I’m on also has several people.

Corrective Action:

I have had 4 chips in my windshield with under 7,000 miles on normal routes I have driven for years with no other vehicles having a single chip. The VW atlas forum I’m on also has several people.

Additional Notes:

I have had 4 chips in my windshield with under 7,000 miles on normal routes I have driven for years with no other vehicles having a single chip. The VW atlas forum I’m on also has several people.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11634113
Notice Date: Jan 4, 2025
Recall Date: Jan 4, 2025
Volkswagen Group Of America, Inc.
Campaign: 11634006 Other
Jan 3, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The windshield seems to be made of poor quality. Drives city roads , and the same roads and conditions that i drive my other teo cars but tgis 2024Atlas chipped in tow times alrrady in amonth and this time had a 7-8 icnh crack with a very small chip. This looks unusual mostly caused by low stabdard windshield or issue with how it’s installed.

Corrective Action:

The windshield seems to be made of poor quality. Drives city roads , and the same roads and conditions that i drive my other teo cars but tgis 2024Atlas chipped in tow times alrrady in amonth and this time had a 7-8 icnh crack with a very small chip. This looks unusual mostly caused by low stabdard windshield or issue with how it’s installed.

Additional Notes:

The windshield seems to be made of poor quality. Drives city roads , and the same roads and conditions that i drive my other teo cars but tgis 2024Atlas chipped in tow times alrrady in amonth and this time had a 7-8 icnh crack with a very small chip. This looks unusual mostly caused by low stabdard windshield or issue with how it’s installed.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11634006
Notice Date: Jan 3, 2025
Recall Date: Jan 3, 2025
Volkswagen Group Of America, Inc.
Campaign: 11632463 Other
Dec 26, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

WHEN BRAKING THERE IS A GRINDING/SCREECHING NOISE Upon inspection found front brake pads to be down to metal damaging rotor i was informed by a mechanic that the issue with the brakes is not normal wear and tear that it is a factory defect coz they are not wearing out equally the right side is worst than the left that in the right side theres no brakes anymore deañer says i have to pay for it i dont understand why if my truck is new and it is not a normal wear and tear

Corrective Action:

WHEN BRAKING THERE IS A GRINDING/SCREECHING NOISE Upon inspection found front brake pads to be down to metal damaging rotor i was informed by a mechanic that the issue with the brakes is not normal wear and tear that it is a factory defect coz they are not wearing out equally the right side is worst than the left that in the right side theres no brakes anymore deañer says i have to pay for it i dont understand why if my truck is new and it is not a normal wear and tear

Additional Notes:

WHEN BRAKING THERE IS A GRINDING/SCREECHING NOISE Upon inspection found front brake pads to be down to metal damaging rotor i was informed by a mechanic that the issue with the brakes is not normal wear and tear that it is a factory defect coz they are not wearing out equally the right side is worst than the left that in the right side theres no brakes anymore deañer says i have to pay for it i dont understand why if my truck is new and it is not a normal wear and tear

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11632463
Notice Date: Dec 26, 2024
Recall Date: Dec 26, 2024
Volkswagen Group Of America, Inc.
Campaign: 11631646 Other
Dec 19, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I have a 2024 Volkswagon Atlas and right now my screen is completely not working. Everything is functional through the screen for controls as well. I can't even control the thermostat. This has become a safety issue as my windows are icy in the morning and I cant turn the defroster on. The service department at the dealership won't look at the car because they said it is a known issue and Volkswagon is doing a system update. I was told to hold the power button down for 10 seconds to reset the screen but even that is not working at all. Warning lights come up constantly as well.

Corrective Action:

I have a 2024 Volkswagon Atlas and right now my screen is completely not working. Everything is functional through the screen for controls as well. I can't even control the thermostat. This has become a safety issue as my windows are icy in the morning and I cant turn the defroster on. The service department at the dealership won't look at the car because they said it is a known issue and Volkswagon is doing a system update. I was told to hold the power button down for 10 seconds to reset the screen but even that is not working at all. Warning lights come up constantly as well.

Additional Notes:

I have a 2024 Volkswagon Atlas and right now my screen is completely not working. Everything is functional through the screen for controls as well. I can't even control the thermostat. This has become a safety issue as my windows are icy in the morning and I cant turn the defroster on. The service department at the dealership won't look at the car because they said it is a known issue and Volkswagon is doing a system update. I was told to hold the power button down for 10 seconds to reset the screen but even that is not working at all. Warning lights come up constantly as well.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11631646
Notice Date: Dec 19, 2024
Recall Date: Dec 19, 2024
Volkswagen Group Of America, Inc.
Campaign: 11631437 Other
Dec 18, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Horrific screeching sound while braking. Braking when going down slight hill grinds and drags when braking. Brake sound occurs after car stops in addition to the grinding screeching sound during braking. Took vehicle in to VW and they report brake pads are 8mm and no issues found but stated there is a defect in the composite of this models brakes and will notify once they get more information. This is absolutely unacceptable and unsafe. Why should I be driving a brand new car with these sounds?? The embarrassing sound and lack of braking is a severe concern.

Corrective Action:

Horrific screeching sound while braking. Braking when going down slight hill grinds and drags when braking. Brake sound occurs after car stops in addition to the grinding screeching sound during braking. Took vehicle in to VW and they report brake pads are 8mm and no issues found but stated there is a defect in the composite of this models brakes and will notify once they get more information. This is absolutely unacceptable and unsafe. Why should I be driving a brand new car with these sounds?? The embarrassing sound and lack of braking is a severe concern.

Additional Notes:

Horrific screeching sound while braking. Braking when going down slight hill grinds and drags when braking. Brake sound occurs after car stops in addition to the grinding screeching sound during braking. Took vehicle in to VW and they report brake pads are 8mm and no issues found but stated there is a defect in the composite of this models brakes and will notify once they get more information. This is absolutely unacceptable and unsafe. Why should I be driving a brand new car with these sounds?? The embarrassing sound and lack of braking is a severe concern.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11631437
Notice Date: Dec 18, 2024
Recall Date: Dec 18, 2024
Volkswagen Group Of America, Inc.
Campaign: 11630154 Other
Dec 11, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The display which provides all vehicle information as well as guidance malfunctions (pixelates). Volkswagen acknowledges a faulty display chip is the cause. The dealer has updated software and even replaced the display with no success. I notified the dealer about the replaced display and he advised the VW has stopped the display replacement process. This means that potentially all 2024 Volkswagen Atlas vehicles are suspect. Without vehicle data accessible and no navigation available this distraction has created a hazard for driving on at least 2 occasions.

Corrective Action:

The display which provides all vehicle information as well as guidance malfunctions (pixelates). Volkswagen acknowledges a faulty display chip is the cause. The dealer has updated software and even replaced the display with no success. I notified the dealer about the replaced display and he advised the VW has stopped the display replacement process. This means that potentially all 2024 Volkswagen Atlas vehicles are suspect. Without vehicle data accessible and no navigation available this distraction has created a hazard for driving on at least 2 occasions.

Additional Notes:

The display which provides all vehicle information as well as guidance malfunctions (pixelates). Volkswagen acknowledges a faulty display chip is the cause. The dealer has updated software and even replaced the display with no success. I notified the dealer about the replaced display and he advised the VW has stopped the display replacement process. This means that potentially all 2024 Volkswagen Atlas vehicles are suspect. Without vehicle data accessible and no navigation available this distraction has created a hazard for driving on at least 2 occasions.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11630154
Notice Date: Dec 11, 2024
Recall Date: Dec 11, 2024

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