Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 42HX
Recall Date: Jun 25, 2025
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 91QE
Recall Date: May 21, 2025
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 10X5
Recall Date: Feb 17, 2025
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles. The brake master cylinder may have been assembled with an incorrect secondary piston spring retainer, which can block the brake fluid port.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 471F
Recall Date: Sep 27, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91US
Recall Date: Jun 27, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69PZ
Recall Date: Jun 20, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 13i6
Recall Date: Aug 23, 2023
Consumer Complaints
134 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
error with drive system was caused by engine overheating. maneuver braking function triggered and faulty throttle body issue discovered.
Corrective Action:
error with drive system was caused by engine overheating. maneuver braking function triggered and faulty throttle body issue discovered.
Additional Notes:
error with drive system was caused by engine overheating. maneuver braking function triggered and faulty throttle body issue discovered.
Mfg Campaign: 11629345
Recall Date: Dec 6, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
error with drive system was caused by engine overheating. maneuver braking function triggered and faulty throttle body issue discovered.
Corrective Action:
error with drive system was caused by engine overheating. maneuver braking function triggered and faulty throttle body issue discovered.
Additional Notes:
error with drive system was caused by engine overheating. maneuver braking function triggered and faulty throttle body issue discovered.
Mfg Campaign: 11629345
Recall Date: Dec 6, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
error with drive system was caused by engine overheating. maneuver braking function triggered and faulty throttle body issue discovered.
Corrective Action:
error with drive system was caused by engine overheating. maneuver braking function triggered and faulty throttle body issue discovered.
Additional Notes:
error with drive system was caused by engine overheating. maneuver braking function triggered and faulty throttle body issue discovered.
Mfg Campaign: 11629345
Recall Date: Dec 6, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My breaks are screeching. It is inconcsistent and the dealership from my knowledge was not able to reciprocate the issue. They said the break pads had debris on them and they were cleaned at my last appointment. However the next day the breaks were screeching again. Being a brand new car I don't understand how the breaks have so much debris and are screeching already. Makes me think there has to be something wrong with them and that doesn't make me feel safe putting my kids in the car everyday. I need to take my care back in to have my breaks looked at however everytime I take my car in they say it takes 24-48 hours to diagnose an issue. They never have a loaner and don't cover a rental car. I have paid out of pocket for a rental twice now and cannot afford it anymore right now due to the holidays. The infotainment screen goes fuzzy frequently. To my knowledge the dealership was unable to reciprocate the issue. When the screen goes fuzzy it still works, I am unable to see anything on the screen. When I put the vehicle in reverse I cannot see anything on the backup camera. I can't tell if someone or something is walking behind my vehicle. This is a huge safety issue. I have taken my vehicle three times for this issue. First they replaced the screen, second they did a hard reboot, the third time they said there is nothing they can do due to a software update coming. However no one knows when this update is going to happen, in the meantime I am driving around with a fuzzy screen. I have done all the software updates that have prompted on my screen, I have reboot my screen I don't know how many times. I have attached my part of the invoice for my first appointment. I don't have a invoice full invoice due to the dealership being sold and they no longer have them on file. I have attached the second invoice. There was not room for the third. I have filed lemon law asking VW to buy my vehicle back. I am waiting for an answer from them.
Corrective Action:
My breaks are screeching. It is inconcsistent and the dealership from my knowledge was not able to reciprocate the issue. They said the break pads had debris on them and they were cleaned at my last appointment. However the next day the breaks were screeching again. Being a brand new car I don't understand how the breaks have so much debris and are screeching already. Makes me think there has to be something wrong with them and that doesn't make me feel safe putting my kids in the car everyday. I need to take my care back in to have my breaks looked at however everytime I take my car in they say it takes 24-48 hours to diagnose an issue. They never have a loaner and don't cover a rental car. I have paid out of pocket for a rental twice now and cannot afford it anymore right now due to the holidays. The infotainment screen goes fuzzy frequently. To my knowledge the dealership was unable to reciprocate the issue. When the screen goes fuzzy it still works, I am unable to see anything on the screen. When I put the vehicle in reverse I cannot see anything on the backup camera. I can't tell if someone or something is walking behind my vehicle. This is a huge safety issue. I have taken my vehicle three times for this issue. First they replaced the screen, second they did a hard reboot, the third time they said there is nothing they can do due to a software update coming. However no one knows when this update is going to happen, in the meantime I am driving around with a fuzzy screen. I have done all the software updates that have prompted on my screen, I have reboot my screen I don't know how many times. I have attached my part of the invoice for my first appointment. I don't have a invoice full invoice due to the dealership being sold and they no longer have them on file. I have attached the second invoice. There was not room for the third. I have filed lemon law asking VW to buy my vehicle back. I am waiting for an answer from them.
Additional Notes:
My breaks are screeching. It is inconcsistent and the dealership from my knowledge was not able to reciprocate the issue. They said the break pads had debris on them and they were cleaned at my last appointment. However the next day the breaks were screeching again. Being a brand new car I don't understand how the breaks have so much debris and are screeching already. Makes me think there has to be something wrong with them and that doesn't make me feel safe putting my kids in the car everyday. I need to take my care back in to have my breaks looked at however everytime I take my car in they say it takes 24-48 hours to diagnose an issue. They never have a loaner and don't cover a rental car. I have paid out of pocket for a rental twice now and cannot afford it anymore right now due to the holidays. The infotainment screen goes fuzzy frequently. To my knowledge the dealership was unable to reciprocate the issue. When the screen goes fuzzy it still works, I am unable to see anything on the screen. When I put the vehicle in reverse I cannot see anything on the backup camera. I can't tell if someone or something is walking behind my vehicle. This is a huge safety issue. I have taken my vehicle three times for this issue. First they replaced the screen, second they did a hard reboot, the third time they said there is nothing they can do due to a software update coming. However no one knows when this update is going to happen, in the meantime I am driving around with a fuzzy screen. I have done all the software updates that have prompted on my screen, I have reboot my screen I don't know how many times. I have attached my part of the invoice for my first appointment. I don't have a invoice full invoice due to the dealership being sold and they no longer have them on file. I have attached the second invoice. There was not room for the third. I have filed lemon law asking VW to buy my vehicle back. I am waiting for an answer from them.
Mfg Campaign: 11628418
Recall Date: Dec 2, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My breaks are screeching. It is inconcsistent and the dealership from my knowledge was not able to reciprocate the issue. They said the break pads had debris on them and they were cleaned at my last appointment. However the next day the breaks were screeching again. Being a brand new car I don't understand how the breaks have so much debris and are screeching already. Makes me think there has to be something wrong with them and that doesn't make me feel safe putting my kids in the car everyday. I need to take my care back in to have my breaks looked at however everytime I take my car in they say it takes 24-48 hours to diagnose an issue. They never have a loaner and don't cover a rental car. I have paid out of pocket for a rental twice now and cannot afford it anymore right now due to the holidays. The infotainment screen goes fuzzy frequently. To my knowledge the dealership was unable to reciprocate the issue. When the screen goes fuzzy it still works, I am unable to see anything on the screen. When I put the vehicle in reverse I cannot see anything on the backup camera. I can't tell if someone or something is walking behind my vehicle. This is a huge safety issue. I have taken my vehicle three times for this issue. First they replaced the screen, second they did a hard reboot, the third time they said there is nothing they can do due to a software update coming. However no one knows when this update is going to happen, in the meantime I am driving around with a fuzzy screen. I have done all the software updates that have prompted on my screen, I have reboot my screen I don't know how many times. I have attached my part of the invoice for my first appointment. I don't have a invoice full invoice due to the dealership being sold and they no longer have them on file. I have attached the second invoice. There was not room for the third. I have filed lemon law asking VW to buy my vehicle back. I am waiting for an answer from them.
Corrective Action:
My breaks are screeching. It is inconcsistent and the dealership from my knowledge was not able to reciprocate the issue. They said the break pads had debris on them and they were cleaned at my last appointment. However the next day the breaks were screeching again. Being a brand new car I don't understand how the breaks have so much debris and are screeching already. Makes me think there has to be something wrong with them and that doesn't make me feel safe putting my kids in the car everyday. I need to take my care back in to have my breaks looked at however everytime I take my car in they say it takes 24-48 hours to diagnose an issue. They never have a loaner and don't cover a rental car. I have paid out of pocket for a rental twice now and cannot afford it anymore right now due to the holidays. The infotainment screen goes fuzzy frequently. To my knowledge the dealership was unable to reciprocate the issue. When the screen goes fuzzy it still works, I am unable to see anything on the screen. When I put the vehicle in reverse I cannot see anything on the backup camera. I can't tell if someone or something is walking behind my vehicle. This is a huge safety issue. I have taken my vehicle three times for this issue. First they replaced the screen, second they did a hard reboot, the third time they said there is nothing they can do due to a software update coming. However no one knows when this update is going to happen, in the meantime I am driving around with a fuzzy screen. I have done all the software updates that have prompted on my screen, I have reboot my screen I don't know how many times. I have attached my part of the invoice for my first appointment. I don't have a invoice full invoice due to the dealership being sold and they no longer have them on file. I have attached the second invoice. There was not room for the third. I have filed lemon law asking VW to buy my vehicle back. I am waiting for an answer from them.
Additional Notes:
My breaks are screeching. It is inconcsistent and the dealership from my knowledge was not able to reciprocate the issue. They said the break pads had debris on them and they were cleaned at my last appointment. However the next day the breaks were screeching again. Being a brand new car I don't understand how the breaks have so much debris and are screeching already. Makes me think there has to be something wrong with them and that doesn't make me feel safe putting my kids in the car everyday. I need to take my care back in to have my breaks looked at however everytime I take my car in they say it takes 24-48 hours to diagnose an issue. They never have a loaner and don't cover a rental car. I have paid out of pocket for a rental twice now and cannot afford it anymore right now due to the holidays. The infotainment screen goes fuzzy frequently. To my knowledge the dealership was unable to reciprocate the issue. When the screen goes fuzzy it still works, I am unable to see anything on the screen. When I put the vehicle in reverse I cannot see anything on the backup camera. I can't tell if someone or something is walking behind my vehicle. This is a huge safety issue. I have taken my vehicle three times for this issue. First they replaced the screen, second they did a hard reboot, the third time they said there is nothing they can do due to a software update coming. However no one knows when this update is going to happen, in the meantime I am driving around with a fuzzy screen. I have done all the software updates that have prompted on my screen, I have reboot my screen I don't know how many times. I have attached my part of the invoice for my first appointment. I don't have a invoice full invoice due to the dealership being sold and they no longer have them on file. I have attached the second invoice. There was not room for the third. I have filed lemon law asking VW to buy my vehicle back. I am waiting for an answer from them.
Mfg Campaign: 11628418
Recall Date: Dec 2, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The vehicle started shaking while making metal grinding noises, which forced us to pull over and have the vehicle towed to the nearest dealership. We were told that the engine had metal parts that came loose in the engine compartment and that the engine now has to be replaced. The car had 11,205 miles prior to being immobilized.
Corrective Action:
The vehicle started shaking while making metal grinding noises, which forced us to pull over and have the vehicle towed to the nearest dealership. We were told that the engine had metal parts that came loose in the engine compartment and that the engine now has to be replaced. The car had 11,205 miles prior to being immobilized.
Additional Notes:
The vehicle started shaking while making metal grinding noises, which forced us to pull over and have the vehicle towed to the nearest dealership. We were told that the engine had metal parts that came loose in the engine compartment and that the engine now has to be replaced. The car had 11,205 miles prior to being immobilized.
Mfg Campaign: 11627972
Recall Date: Nov 29, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes grind and vibrate and have for the past 7,000 miles, dealer continues to say this is normal for Volkswagen, this problem has been reported numerous times to VW and doing an internet search I am not the only one with this problem. Numerous other individuals with these vehicles also have this issue. The other issue is the transfer case continues to leak, this has been replaced once already, and now less than 4,000 miles later it is leaking again. VW continues to say everything is normal and it is normal to feel the vibration and grinding in the brake pedal and VW continues to say it is safe and normal for these sounds. However, this grinding feeling, not squeaking, but grinding and vibration in the brake pedal cannot be safe. This is a serious safety concern for myself and my family. They say brake pads are normal and not worn, so this isn’t a brake pad issue, but a deeper issue. The third issue is the infotainment system at times in start up will just be black, and will not come on, so you are unable to adjust climate control, radio, use backup camera, etc. the only way this will fix itself is if you turn the car off and back on, the dealer has updated they system, and it still continues to do this.
Corrective Action:
Brakes grind and vibrate and have for the past 7,000 miles, dealer continues to say this is normal for Volkswagen, this problem has been reported numerous times to VW and doing an internet search I am not the only one with this problem. Numerous other individuals with these vehicles also have this issue. The other issue is the transfer case continues to leak, this has been replaced once already, and now less than 4,000 miles later it is leaking again. VW continues to say everything is normal and it is normal to feel the vibration and grinding in the brake pedal and VW continues to say it is safe and normal for these sounds. However, this grinding feeling, not squeaking, but grinding and vibration in the brake pedal cannot be safe. This is a serious safety concern for myself and my family. They say brake pads are normal and not worn, so this isn’t a brake pad issue, but a deeper issue. The third issue is the infotainment system at times in start up will just be black, and will not come on, so you are unable to adjust climate control, radio, use backup camera, etc. the only way this will fix itself is if you turn the car off and back on, the dealer has updated they system, and it still continues to do this.
Additional Notes:
Brakes grind and vibrate and have for the past 7,000 miles, dealer continues to say this is normal for Volkswagen, this problem has been reported numerous times to VW and doing an internet search I am not the only one with this problem. Numerous other individuals with these vehicles also have this issue. The other issue is the transfer case continues to leak, this has been replaced once already, and now less than 4,000 miles later it is leaking again. VW continues to say everything is normal and it is normal to feel the vibration and grinding in the brake pedal and VW continues to say it is safe and normal for these sounds. However, this grinding feeling, not squeaking, but grinding and vibration in the brake pedal cannot be safe. This is a serious safety concern for myself and my family. They say brake pads are normal and not worn, so this isn’t a brake pad issue, but a deeper issue. The third issue is the infotainment system at times in start up will just be black, and will not come on, so you are unable to adjust climate control, radio, use backup camera, etc. the only way this will fix itself is if you turn the car off and back on, the dealer has updated they system, and it still continues to do this.
Mfg Campaign: 11627755
Recall Date: Nov 27, 2024
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Brakes grind and vibrate and have for the past 7,000 miles, dealer continues to say this is normal for Volkswagen, this problem has been reported numerous times to VW and doing an internet search I am not the only one with this problem. Numerous other individuals with these vehicles also have this issue. The other issue is the transfer case continues to leak, this has been replaced once already, and now less than 4,000 miles later it is leaking again. VW continues to say everything is normal and it is normal to feel the vibration and grinding in the brake pedal and VW continues to say it is safe and normal for these sounds. However, this grinding feeling, not squeaking, but grinding and vibration in the brake pedal cannot be safe. This is a serious safety concern for myself and my family. They say brake pads are normal and not worn, so this isn’t a brake pad issue, but a deeper issue. The third issue is the infotainment system at times in start up will just be black, and will not come on, so you are unable to adjust climate control, radio, use backup camera, etc. the only way this will fix itself is if you turn the car off and back on, the dealer has updated they system, and it still continues to do this.
Corrective Action:
Brakes grind and vibrate and have for the past 7,000 miles, dealer continues to say this is normal for Volkswagen, this problem has been reported numerous times to VW and doing an internet search I am not the only one with this problem. Numerous other individuals with these vehicles also have this issue. The other issue is the transfer case continues to leak, this has been replaced once already, and now less than 4,000 miles later it is leaking again. VW continues to say everything is normal and it is normal to feel the vibration and grinding in the brake pedal and VW continues to say it is safe and normal for these sounds. However, this grinding feeling, not squeaking, but grinding and vibration in the brake pedal cannot be safe. This is a serious safety concern for myself and my family. They say brake pads are normal and not worn, so this isn’t a brake pad issue, but a deeper issue. The third issue is the infotainment system at times in start up will just be black, and will not come on, so you are unable to adjust climate control, radio, use backup camera, etc. the only way this will fix itself is if you turn the car off and back on, the dealer has updated they system, and it still continues to do this.
Additional Notes:
Brakes grind and vibrate and have for the past 7,000 miles, dealer continues to say this is normal for Volkswagen, this problem has been reported numerous times to VW and doing an internet search I am not the only one with this problem. Numerous other individuals with these vehicles also have this issue. The other issue is the transfer case continues to leak, this has been replaced once already, and now less than 4,000 miles later it is leaking again. VW continues to say everything is normal and it is normal to feel the vibration and grinding in the brake pedal and VW continues to say it is safe and normal for these sounds. However, this grinding feeling, not squeaking, but grinding and vibration in the brake pedal cannot be safe. This is a serious safety concern for myself and my family. They say brake pads are normal and not worn, so this isn’t a brake pad issue, but a deeper issue. The third issue is the infotainment system at times in start up will just be black, and will not come on, so you are unable to adjust climate control, radio, use backup camera, etc. the only way this will fix itself is if you turn the car off and back on, the dealer has updated they system, and it still continues to do this.
Mfg Campaign: 11627755
Recall Date: Nov 27, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Brakes grind and vibrate and have for the past 7,000 miles, dealer continues to say this is normal for Volkswagen, this problem has been reported numerous times to VW and doing an internet search I am not the only one with this problem. Numerous other individuals with these vehicles also have this issue. The other issue is the transfer case continues to leak, this has been replaced once already, and now less than 4,000 miles later it is leaking again. VW continues to say everything is normal and it is normal to feel the vibration and grinding in the brake pedal and VW continues to say it is safe and normal for these sounds. However, this grinding feeling, not squeaking, but grinding and vibration in the brake pedal cannot be safe. This is a serious safety concern for myself and my family. They say brake pads are normal and not worn, so this isn’t a brake pad issue, but a deeper issue. The third issue is the infotainment system at times in start up will just be black, and will not come on, so you are unable to adjust climate control, radio, use backup camera, etc. the only way this will fix itself is if you turn the car off and back on, the dealer has updated they system, and it still continues to do this.
Corrective Action:
Brakes grind and vibrate and have for the past 7,000 miles, dealer continues to say this is normal for Volkswagen, this problem has been reported numerous times to VW and doing an internet search I am not the only one with this problem. Numerous other individuals with these vehicles also have this issue. The other issue is the transfer case continues to leak, this has been replaced once already, and now less than 4,000 miles later it is leaking again. VW continues to say everything is normal and it is normal to feel the vibration and grinding in the brake pedal and VW continues to say it is safe and normal for these sounds. However, this grinding feeling, not squeaking, but grinding and vibration in the brake pedal cannot be safe. This is a serious safety concern for myself and my family. They say brake pads are normal and not worn, so this isn’t a brake pad issue, but a deeper issue. The third issue is the infotainment system at times in start up will just be black, and will not come on, so you are unable to adjust climate control, radio, use backup camera, etc. the only way this will fix itself is if you turn the car off and back on, the dealer has updated they system, and it still continues to do this.
Additional Notes:
Brakes grind and vibrate and have for the past 7,000 miles, dealer continues to say this is normal for Volkswagen, this problem has been reported numerous times to VW and doing an internet search I am not the only one with this problem. Numerous other individuals with these vehicles also have this issue. The other issue is the transfer case continues to leak, this has been replaced once already, and now less than 4,000 miles later it is leaking again. VW continues to say everything is normal and it is normal to feel the vibration and grinding in the brake pedal and VW continues to say it is safe and normal for these sounds. However, this grinding feeling, not squeaking, but grinding and vibration in the brake pedal cannot be safe. This is a serious safety concern for myself and my family. They say brake pads are normal and not worn, so this isn’t a brake pad issue, but a deeper issue. The third issue is the infotainment system at times in start up will just be black, and will not come on, so you are unable to adjust climate control, radio, use backup camera, etc. the only way this will fix itself is if you turn the car off and back on, the dealer has updated they system, and it still continues to do this.
Mfg Campaign: 11627755
Recall Date: Nov 27, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Infotainment display graphics issue; most controls (including disabling seat heaters) are through this screen and camera is displayed on it. Unable to see display clearly and therefore interact with controls or view backup camera to look for obstacles. Search online for "2024 atlas screen glitch" and you'll see quite a few pictures that are similar.
Corrective Action:
Infotainment display graphics issue; most controls (including disabling seat heaters) are through this screen and camera is displayed on it. Unable to see display clearly and therefore interact with controls or view backup camera to look for obstacles. Search online for "2024 atlas screen glitch" and you'll see quite a few pictures that are similar.
Additional Notes:
Infotainment display graphics issue; most controls (including disabling seat heaters) are through this screen and camera is displayed on it. Unable to see display clearly and therefore interact with controls or view backup camera to look for obstacles. Search online for "2024 atlas screen glitch" and you'll see quite a few pictures that are similar.
Mfg Campaign: 11627430
Recall Date: Nov 26, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Infotainment display graphics issue; most controls (including disabling seat heaters) are through this screen and camera is displayed on it. Unable to see display clearly and therefore interact with controls or view backup camera to look for obstacles. Search online for "2024 atlas screen glitch" and you'll see quite a few pictures that are similar.
Corrective Action:
Infotainment display graphics issue; most controls (including disabling seat heaters) are through this screen and camera is displayed on it. Unable to see display clearly and therefore interact with controls or view backup camera to look for obstacles. Search online for "2024 atlas screen glitch" and you'll see quite a few pictures that are similar.
Additional Notes:
Infotainment display graphics issue; most controls (including disabling seat heaters) are through this screen and camera is displayed on it. Unable to see display clearly and therefore interact with controls or view backup camera to look for obstacles. Search online for "2024 atlas screen glitch" and you'll see quite a few pictures that are similar.
Mfg Campaign: 11627430
Recall Date: Nov 26, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
Infotainment display graphics issue; most controls (including disabling seat heaters) are through this screen and camera is displayed on it. Unable to see display clearly and therefore interact with controls or view backup camera to look for obstacles. Search online for "2024 atlas screen glitch" and you'll see quite a few pictures that are similar.
Corrective Action:
Infotainment display graphics issue; most controls (including disabling seat heaters) are through this screen and camera is displayed on it. Unable to see display clearly and therefore interact with controls or view backup camera to look for obstacles. Search online for "2024 atlas screen glitch" and you'll see quite a few pictures that are similar.
Additional Notes:
Infotainment display graphics issue; most controls (including disabling seat heaters) are through this screen and camera is displayed on it. Unable to see display clearly and therefore interact with controls or view backup camera to look for obstacles. Search online for "2024 atlas screen glitch" and you'll see quite a few pictures that are similar.
Mfg Campaign: 11627430
Recall Date: Nov 26, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Infotainment system sporadically becomes pixelated and hard to see and use. The dealership has verified the issue, confirms VW is aware and says there is no fix. This is a very serious safety issue while driving.
Corrective Action:
Infotainment system sporadically becomes pixelated and hard to see and use. The dealership has verified the issue, confirms VW is aware and says there is no fix. This is a very serious safety issue while driving.
Additional Notes:
Infotainment system sporadically becomes pixelated and hard to see and use. The dealership has verified the issue, confirms VW is aware and says there is no fix. This is a very serious safety issue while driving.
Mfg Campaign: 11627342
Recall Date: Nov 25, 2024
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
I have had this new car for 10 months. Since last month, when I start the car, the Rear Traffic Alerts light comes on on the dashboard and a warning message comes up saying that the rear traffic alert is not working. Then I turn off the car, open and close the driver's door, and start the car again. This happens every now and then. There is no problem with the car or the sensor. I searched the internet and YouTube and found that there are some people who have the same problem as mine. I hope this can be fixed.
Corrective Action:
I have had this new car for 10 months. Since last month, when I start the car, the Rear Traffic Alerts light comes on on the dashboard and a warning message comes up saying that the rear traffic alert is not working. Then I turn off the car, open and close the driver's door, and start the car again. This happens every now and then. There is no problem with the car or the sensor. I searched the internet and YouTube and found that there are some people who have the same problem as mine. I hope this can be fixed.
Additional Notes:
I have had this new car for 10 months. Since last month, when I start the car, the Rear Traffic Alerts light comes on on the dashboard and a warning message comes up saying that the rear traffic alert is not working. Then I turn off the car, open and close the driver's door, and start the car again. This happens every now and then. There is no problem with the car or the sensor. I searched the internet and YouTube and found that there are some people who have the same problem as mine. I hope this can be fixed.
Mfg Campaign: 11625382
Recall Date: Nov 15, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Screen continues to go out causing to be non functional
Corrective Action:
Screen continues to go out causing to be non functional
Additional Notes:
Screen continues to go out causing to be non functional
Mfg Campaign: 11625493
Recall Date: Nov 15, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Two weeks ago a small pebble hit my windshield. Immediately, the chip hit spread inches long. I was shocked that the chip spread immediately approximately 5 inches. There was zero chance of repair. This morning, I got into my car only to notice an additional crack from the top of my windshield down approximately 6 inches. I did not hear a pebble- or anything- hit my windshield. These two cracks are not near one another. I have never experienced anything like this. I've owned this brand new vehicle for 4 months. I have traveled the same routes for over 20 years with no issues. Is the glass on this vehicle subpar?
Corrective Action:
Two weeks ago a small pebble hit my windshield. Immediately, the chip hit spread inches long. I was shocked that the chip spread immediately approximately 5 inches. There was zero chance of repair. This morning, I got into my car only to notice an additional crack from the top of my windshield down approximately 6 inches. I did not hear a pebble- or anything- hit my windshield. These two cracks are not near one another. I have never experienced anything like this. I've owned this brand new vehicle for 4 months. I have traveled the same routes for over 20 years with no issues. Is the glass on this vehicle subpar?
Additional Notes:
Two weeks ago a small pebble hit my windshield. Immediately, the chip hit spread inches long. I was shocked that the chip spread immediately approximately 5 inches. There was zero chance of repair. This morning, I got into my car only to notice an additional crack from the top of my windshield down approximately 6 inches. I did not hear a pebble- or anything- hit my windshield. These two cracks are not near one another. I have never experienced anything like this. I've owned this brand new vehicle for 4 months. I have traveled the same routes for over 20 years with no issues. Is the glass on this vehicle subpar?
Mfg Campaign: 11623973
Recall Date: Nov 7, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2024 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags). The contact stated that while driving 70 MPH, the vehicle struck a deer that jumped in the middle of the roadway impacting the vehicle on the front driver's side. The contact was attempting to pull over when another vehicle rear-ended her vehicle while driving at an unknown speed, fatally wounding the driver of the other vehicle. The other vehicle had the driver as the only occupant and succumbed to their inquiries on the scene. No air bags were deployed. The "Crash Detected" and "Air Bag Malfunction" messages were displayed. Several unknown warning lights were illuminated. The front passenger's side seat, where the contact's husband was sitting, inadvertently moved backward and seized upon impact. The contact's son, who was sitting in the rear passenger's seat, was unable to exit the vehicle immediately since the rear passenger's side door failed to open. The medics extracted her son from the rear driver's side door. The contact, her husband, and her son were transported to the hospital by ambulance. A police report was filed. The contact sustained bruising to the right eye, lung, hips, and arms, as well as a cracked tooth and a fractured rib. At the hospital, the contact received staples in her head and four stitches on the forehead. The contact's husband suffered cuts and bruises on his right arm and hip. The contact's son sustained a head contusion, shoulder bruising, and cuts and bruises on his knees. The vehicle was towed to the tow yard but was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was 15,327.
Corrective Action:
The contact owns a 2024 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags). The contact stated that while driving 70 MPH, the vehicle struck a deer that jumped in the middle of the roadway impacting the vehicle on the front driver's side. The contact was attempting to pull over when another vehicle rear-ended her vehicle while driving at an unknown speed, fatally wounding the driver of the other vehicle. The other vehicle had the driver as the only occupant and succumbed to their inquiries on the scene. No air bags were deployed. The "Crash Detected" and "Air Bag Malfunction" messages were displayed. Several unknown warning lights were illuminated. The front passenger's side seat, where the contact's husband was sitting, inadvertently moved backward and seized upon impact. The contact's son, who was sitting in the rear passenger's seat, was unable to exit the vehicle immediately since the rear passenger's side door failed to open. The medics extracted her son from the rear driver's side door. The contact, her husband, and her son were transported to the hospital by ambulance. A police report was filed. The contact sustained bruising to the right eye, lung, hips, and arms, as well as a cracked tooth and a fractured rib. At the hospital, the contact received staples in her head and four stitches on the forehead. The contact's husband suffered cuts and bruises on his right arm and hip. The contact's son sustained a head contusion, shoulder bruising, and cuts and bruises on his knees. The vehicle was towed to the tow yard but was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was 15,327.
Additional Notes:
The contact owns a 2024 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags). The contact stated that while driving 70 MPH, the vehicle struck a deer that jumped in the middle of the roadway impacting the vehicle on the front driver's side. The contact was attempting to pull over when another vehicle rear-ended her vehicle while driving at an unknown speed, fatally wounding the driver of the other vehicle. The other vehicle had the driver as the only occupant and succumbed to their inquiries on the scene. No air bags were deployed. The "Crash Detected" and "Air Bag Malfunction" messages were displayed. Several unknown warning lights were illuminated. The front passenger's side seat, where the contact's husband was sitting, inadvertently moved backward and seized upon impact. The contact's son, who was sitting in the rear passenger's seat, was unable to exit the vehicle immediately since the rear passenger's side door failed to open. The medics extracted her son from the rear driver's side door. The contact, her husband, and her son were transported to the hospital by ambulance. A police report was filed. The contact sustained bruising to the right eye, lung, hips, and arms, as well as a cracked tooth and a fractured rib. At the hospital, the contact received staples in her head and four stitches on the forehead. The contact's husband suffered cuts and bruises on his right arm and hip. The contact's son sustained a head contusion, shoulder bruising, and cuts and bruises on his knees. The vehicle was towed to the tow yard but was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was 15,327.
Mfg Campaign: 11622684
Recall Date: Oct 30, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Vehicle has randomly applied emergency breaking with the Forward Collision Warning System activating when no vehicles, pedestrians, animals, or objects were present to initiate this safety feature. This has happened in October of 2023, March of 2024, and August of 2024. Infotainment System has been replaced once to address several issues. These issues have not being resolved. Vehicle is currently at VW for the 9th+ time to rectify multiple issues with vehicle. Have started the Lemon Law process for this vehicle.
Corrective Action:
Vehicle has randomly applied emergency breaking with the Forward Collision Warning System activating when no vehicles, pedestrians, animals, or objects were present to initiate this safety feature. This has happened in October of 2023, March of 2024, and August of 2024. Infotainment System has been replaced once to address several issues. These issues have not being resolved. Vehicle is currently at VW for the 9th+ time to rectify multiple issues with vehicle. Have started the Lemon Law process for this vehicle.
Additional Notes:
Vehicle has randomly applied emergency breaking with the Forward Collision Warning System activating when no vehicles, pedestrians, animals, or objects were present to initiate this safety feature. This has happened in October of 2023, March of 2024, and August of 2024. Infotainment System has been replaced once to address several issues. These issues have not being resolved. Vehicle is currently at VW for the 9th+ time to rectify multiple issues with vehicle. Have started the Lemon Law process for this vehicle.
Mfg Campaign: 11622123
Recall Date: Oct 26, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Vehicle has randomly applied emergency breaking with the Forward Collision Warning System activating when no vehicles, pedestrians, animals, or objects were present to initiate this safety feature. This has happened in October of 2023, March of 2024, and August of 2024. Infotainment System has been replaced once to address several issues. These issues have not being resolved. Vehicle is currently at VW for the 9th+ time to rectify multiple issues with vehicle. Have started the Lemon Law process for this vehicle.
Corrective Action:
Vehicle has randomly applied emergency breaking with the Forward Collision Warning System activating when no vehicles, pedestrians, animals, or objects were present to initiate this safety feature. This has happened in October of 2023, March of 2024, and August of 2024. Infotainment System has been replaced once to address several issues. These issues have not being resolved. Vehicle is currently at VW for the 9th+ time to rectify multiple issues with vehicle. Have started the Lemon Law process for this vehicle.
Additional Notes:
Vehicle has randomly applied emergency breaking with the Forward Collision Warning System activating when no vehicles, pedestrians, animals, or objects were present to initiate this safety feature. This has happened in October of 2023, March of 2024, and August of 2024. Infotainment System has been replaced once to address several issues. These issues have not being resolved. Vehicle is currently at VW for the 9th+ time to rectify multiple issues with vehicle. Have started the Lemon Law process for this vehicle.
Mfg Campaign: 11622123
Recall Date: Oct 26, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Infotainment System issue-basically the screen that controls the vehicle- apple car play (maps, phone, talk to text),radio, climate control etc. Screen pixelates and goes completely black losing maps, talk to text, phone etc. We have had the vehicle in 3 times. There is NO FIX from VW at this time. They replaced the screen and it continues to happen. Safety-can't talk to text, make phone calls (illegal to do in Michigan via your actual phone). Maps - goes black. Can't find how to get somewhere. We have been to service-VW doesn't have a fix at this time. Vehicle was purchased brand new April 2024. This problem started at 4 days old with 32 miles on it. No warning. Just goes black or starts to pixelate randomly
Corrective Action:
Infotainment System issue-basically the screen that controls the vehicle- apple car play (maps, phone, talk to text),radio, climate control etc. Screen pixelates and goes completely black losing maps, talk to text, phone etc. We have had the vehicle in 3 times. There is NO FIX from VW at this time. They replaced the screen and it continues to happen. Safety-can't talk to text, make phone calls (illegal to do in Michigan via your actual phone). Maps - goes black. Can't find how to get somewhere. We have been to service-VW doesn't have a fix at this time. Vehicle was purchased brand new April 2024. This problem started at 4 days old with 32 miles on it. No warning. Just goes black or starts to pixelate randomly
Additional Notes:
Infotainment System issue-basically the screen that controls the vehicle- apple car play (maps, phone, talk to text),radio, climate control etc. Screen pixelates and goes completely black losing maps, talk to text, phone etc. We have had the vehicle in 3 times. There is NO FIX from VW at this time. They replaced the screen and it continues to happen. Safety-can't talk to text, make phone calls (illegal to do in Michigan via your actual phone). Maps - goes black. Can't find how to get somewhere. We have been to service-VW doesn't have a fix at this time. Vehicle was purchased brand new April 2024. This problem started at 4 days old with 32 miles on it. No warning. Just goes black or starts to pixelate randomly
Mfg Campaign: 11620293
Recall Date: Oct 17, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury